kursus-kurslts ntukkemajuan...

DAYA PENGELUARAN NEGARANATIONAL PRODUCTIVITY CENTRE

(MINISTRY OF TRADE & INDUSTRY,lead OfficecPetalingJaya

KURSUS-KURSltSNTUKKEMAJUAN PENGURUSfc

COURSES FOR DEVELOPMENT OF MANAGEMENT

0000054031NATIONAL Productivity Corporation - [productivity and qualityenhancement programmes].

k.JADUATL

TRAINING PROGRAMME

1980

PUSAT DAYA PENGELUARAN NEGARANATIONAL PRODUCTIVITY CENTRE

(MINISTRY OF TRADE & INDUSTRY)nalmgjayd Branch Offices.Kujnuii.Pul^n Phiang.Jc.hore Bahru.Kuching

KURSUS-KURSUSUNTUK KEMAJUAN PENGURUSAN

COURSES FOR DEVELOPMENT OF MANAGEMENT

JADUAL LATIHANTRAINING PROGRAMME

1980

PENDAHULUAN

PUSAT DAYA PENGELUARAN NEGARAPusat Daya Pengeluaran Negara telah ditubuhkan dalam tahun 1962

sebagai satu projek bersama olih Kumpuian Wang Khas Bangsa-Bangsa Bersatudan Kerajaan Persekutuan dengan Pertubuhan Buruh Antarabangsa sebagaiPentadbirnya.

Dalam tahun 1966, Akta (Memperbadankan) Majlis Daya PengeluaranNegara Nombor 19, telah diluluskan olih Parlimen dan Majlis menjadi sebuahbadan yang berkuasa sendiri, mulai daripada Ihb Mac, 1966. Ahli-Ahli Majlisadalah dilantik olih Menteri Perdagangan & Perindustrian.

Pusat ini dibiayai oleh Kerajaan

TUGAS-TUGAS:Diantara lain tugas-tugas Pusat Daya Pengeluaran Negara adalah seperti

berikut: —— Meninggikan mutu pengurusan termasuk penyeliaan pada segala

pertngkat dalam perdagangan dan perusahaan di Malaysia;— Memperbaiki kecekapan pengeluaran perusahaan, jualan-jualan dan

pemasaran dengan memberi perhatian khusus kepada kaedah-kaedahmenambah daya pengeluaran, memperbaiki mutu keluaran,mengurangkan belanja dan memberi latihan dan nasihat mengenaiperhubungan antara buruh dengan pengurusan;

— Mengadakan latihan dan rancangan-rancangan lain yang bolehsebaik-sebaiknya mengisi kehendak-kehendak tertentu dan kehendak-kehendak tempatan dan negara pada seluruhnya.

CARA PENYAMPAIANSoalan, jawapan dan perbincangan diutamakan. Cara penyampaian

'informal' dalam bentuk syarahan, perbincangan kumpulan dan kajian kesdapat melahirkan suasana yang sesuai bagi latihan orang dewasa. PegawaiPusat ini juga menjalankan lawatan susulan untuk memberikan pertolongandan panduan lanjut, terutama mengenai projek praktikal yang dijalankan dikilang, olih perserta-peserta kursus. Kajian kes dan latihan-latihan dititik-beratkan dalam menjalankan kursus-kursus. Filem-filem pengurusan yangberkaitan dengan kursus juga digunakan.

PERMOHONAN MENGIKUTI KURSUSPermohonan bagi mengikuti kursus-kursus hendaklah dibuat dengan

memenohi borang "Pre-course questionnaire" yang dilampirkan. Pemohonhendaklah mempunyai pengalaman yang berkaitan dengan kursus yang dipilih. Pilihan akan dibuat berdasarkan maklumat yang terdapat di borang "pre-course questionnaire" yang tersebut. Waktu kursus adalah dari 9 pagi hingga 4petang.

Borang-borang dan pembayaran hendaklah dikembalikan dalam masa 2minggu sebelum kursus dijalankan. Untuk menentukan penyertaan, pemohon-pemohon di nasihatkan supaya membuat permohonan awal.

Cek-cek berpalang hendaklah dibuat atas nama Pengarah PDPN.

SIJIL-SIJILPusat ini mengeluarkan sijil kehadiran kepada semula peserta yang

mengikuti kursus dengan sepenohnya. Sijil-sijil peserta bagi tahun ini akandiberikan pada tahun 1981.

KETERANGAN LANJUTRisalah-risalah PDPN, borang-borang "Pre-course questionnaire" dan

maklumat lanjut boleh didapati dari: —Pegawai Perhubungan Awam,Pusat Daya Pengeluaran Negara,Peti Surat 64,Petalingjaya,Tal: 563731,

563905563402563591563337

PDPN juga menjalankan kursus-kursus pengurusan selain daripada yangdijadualkan mengikut keperluan-keperluan organisasi berkenaan.

INTRODUCTION

THE NATIONAL PRODUCTIVITY CENTRE OF MALAYSIAThe National Productivity Centre was established in 1962 as a joint project

by the United Nations Special Fund and the Federal Government with theInternational Labour Organisation as the executive agency.

In 1966 the National Productivity Council (incorporation) Act. No 19 waspassed by Parliament and the Council became an autonomous body effective asfrom 1st March, 1966. The members of the Council are appointed by theMinister of Trade and Industry.

The centre is subsidized by the Government until such time as it becomesself-supporting.

OBJECTIVESAmong others, the objectives of the National Productivity Centre are:

— raising standards of management including supervision at all levels;— improving efficiency of industrial operations with particular reference

to methods of increasing productivity, of improving quality andoutput,of reducing costs and developing constructive labour/manage-ment relations;

— initiating training and other programmes that would best servespecific and local requirement of the country.

METHOD OF INSTRUCTION

Question/answers and discussions are emphasised. Informal instruction inthe form of lectures, syndicate discussions and case studies creates anatmosphere conducive to adult training. The Centre's staff also carry out follow-up visits to give further guidance and assistance, particularly in the case of in-plant practical projects being carried out by the course participants. Case studiesand exercises play a central part in discussions throughout the courses. Thecourses are supplemented with relevant management films and study visits.Course hours are from 9 — 4pm.

ADMISSION FOR COURSESApplication for admission should be made on the Pre-course Questionnaire

form attached at the end of this brochure. Applicants should have someexperience in the particular subject relevant to the course. Selection is based onthe information contained in the Pre-course Questionnaire forms, which are tobe returned two weeks before the course commences together with the relevantfees. Applicants are advised to apply early to avoid disappointment.

Cheques should be made payable to the Director, National ProductivityCentre and crossed 'A/C Payee Only'.

CERTIFICATESThe Centre issues a certificate of attendance to every participant who

attends all the sessions of each training course. Participants of this years courseswill receive their certificates in 1981.

FURTHER INFORMATIONThe Centre's brochures, additional Pre-course Questionnaire forms and

further information can be obtained from:

Public Relations Officer,National Productivity Centre,P.O. Box 64,Petalingjaya.Tel: 563731,

563905563402563591563337

The National Productivity Centre also undertakes to conduct managementcourses not listed in the training programme and tailor-made courses on requestby any organisation.

ISI KANDUNGAN/CONTENTS

1 Kursus Melahir/Membina Usahawan ( E D P ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2 EDP (Kursus-kursus Anjuran Khas) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3 EDP I (Kursus-kursus Anjuran PDPN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4 EDP I I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

5 Kursus-kursus Untuk Kontrektor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IS

6 Industrial Engineering Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

7 Light Industry Service Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

8 Management Accounting Sec t ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

9 Sales & Marketing Sec t ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

10 Management Development Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

11 Industrial Relations Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S4

12 Tourist Industry Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

IS Special Programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

14 Wilayah Pantai Timur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

15 Wilayah Utara . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

16 Wilayah Se l a t an . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

17 Wilayah Sabah-Sarawak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

18 Malaysian Association of Productivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

KURSUS MELAHIR/MEMBINA USAHAWAN (EDP)

PERINGKATI

TUJUAN KURSUS:

A) Mendorong bakal-bakal Usahawanuntuk menjadi Usahawan.

b) Menolong, membantu, mengenaldan memulakan enterprais perusa-haan.

c) Memulakan perniagaan dengancara yang betul dan teratur.

d) Merancangkan perniagaan mengi-kut jangka masa dan perkembang-anekonomi.

e) Cuba menolong Usahawanmengembangkan perniagaan danperusahaannya.

KANDUNGAN KURSUS

diriI DORONGAN - Mengenalanda

- Mengambil Risko

II JUALAN/ - Mengenal danPEMASARAN memilih pernia-

gaan.- Memilih tempat

perniagaan.- Menggalakan

Jualan- Merancang Pe-

masaran.

Ill AKAUN - Akaun yangmudah danrengkas.

IV LAPURANPROJEK

PESERTA

- Perlu/Kepenting-annya.

- Cara yang mudah- Mengetahui Un-

tungrugi.- Mengetahui ke-

dudukan per-niagaan.

- Merancang ke-wangan.

- Perbincangan an-da/perniagaan/perkembangan.

- Analisa permin-taan

- Analisa penguru-san

- Analisa teknikal- Analisa kewang-

an(untuk menentu-kan viabilitiprojek anda)

1. Mereka yang mahir dan separuhmahir yang sekarang berkhidmat disektor Swasta.

2. Mereka yang mempunyai kemahiranMARA, Dusun Tua, Pertak, Polyteknikdan lain-lain institusi yang ingin me-mulakan perniagaan dan perusahaan-nya sendiri.

3. Usahawan kecil yang ingin mem-besar dan memperbaiki perniagaanperusahaannya sendiri.

4. Ahli-ahli Angkatan Bersenjata yangtelah/akan tamat perkhidmatannyadengan kerajaan,yang ingin menjalan-kan perniagaannya.

5. Mereka yang mempunyai keinginandan keazaman untuk menubuhkanperni agaanny a.

PERINGKATII

TUJUAN:— Meneroka masaalah Usahawan— Mencari jalan untuk mengatasi

masaalah tersebut— Memberikan teknik-teknik yang se-

suai supaya Usahawan dapat men-jalankan perniagaan/perusahaandengan sistematik dan mendapatkeuntungan

— Merancang perkembangan per-niagaan.

KANDUNGAN:Bahagian A — Seminar1) Perbincangan untuk mengenal

masaalah yang dihadapi olehUsahawan.

3) Iklan Pamiran —

4) Kejurujualan —

5)

7)

8)

Operasi KedaiRuncit

Merancangprojek

Belian &Kawalan Stok

Polisi & Amal-an Kredit

Membentuk pe-lan galakanyang baik

Membaikiteknikjualan

Kajian masaalahkedai runcit

Merancanguntuk membe-sarkanSumber-sumberbarang memilehbarang-barangdan belianMerancang me-ngurangkan ke-lemahan-kelemahankredit.

PESERTA

1) Mereka yang telahpun mengikutikursus Melahir & Membena Usaha-wan Peringkat I.

2) Membentuk kursus yang mereka 2) Mereka yang telahpun memulakanakan ikuti selama 6 hari. perniagaan perusahaan.

3) Mengadakan lawatan khas untuk PERJNGKAT IHmendapat idea-idea baru.

Bahagian B — Kursus

Module

1) Perakaunan

2) Kewangan

Huraian

— membentuk sis-tem akaun

— Menggunakanmaklumatakaun untukmembuat ka-walan

TUJUAN:

— Menambahkan kecekapan andauntuk menguruskan enterpraisdengan teratur dan berkesan.

— Menambahkan kebolihan untukmenyelesaikan masaalah semasa.

— Merancang untuk membesar danmempelbagaikan«nterprais.

KANDUNGAN b) Neraca kira-kira.Bahagian A

2) Nisbah kewangan.Kursus — strateji Pemasaran untukenterprais yang berkembang. 3) Merancang Wang Tunai.

1) Target pemasaran anda. 4) Pengurusan Modal Pusingan.

2) Merancang barang/perkhidmatan 5) Merancang modal jangka panjang.anda.

6) Pengurusan Kewangan.3) Menentukan harga (Pricing)

7) Analisa Aliran Kewangan.4) Saluran.

5) Galakan.

6) Strateji Pemasaran. PESERTA

Bahagian B. 1) Mereka yang telahpun mengikutikursus Melahir dan Membena

Kursus: Merancang Kewangan bagi Usahawan Peringkat II.Enterprais yang menguntungkan.

2) Mereka yang mempunyai pelan1) Fahaman untuk membesarkan ataupun

mempelbagaikan enterpraisa) Penyata Untung Rugi mereka.

Peringatan:

Semua kursus "Melahir dan Membina Usahawan', dikendalikan bersama olih PDPN,Kementerian Kebudayaan Belia & Sukan, RISDA, Felda, DARA dan YunitPenyertaan Bumiputra, Sabah. Permohonan-permohonan hendaklah dikemukakankepada pejabat-pejabat Negeri masing-masing.

BAHAGIAN PERKHIDMATAN BUMIPUTRA (EDP)(KURSUS-KURSUS ANJURAN KHAS)

Bil.

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

20.

Kursus

Melahir/Membena Usahawan


Melahir/Membena Usahawa





Mel ahir / Memben a Usahawan









Mel ahir / Memb en a Usahawan




Tempat

Sabah

Kedah

Perak

Selangor

WilayahPerseku-tuan

Pahang

Kelantan

Johor

Pahang

Trengga-nu

NegeriSembilan

Johor

PulauPinang

Selangor

Selangor

Pahang

Pahang

Melaka

Perak

Sabah

Tarikh

Jan. 14-26

Feb. 4-15

Feb. 4-15

Feb. 4-15

Feb. 4-15

Feb. 4-15

Feb. 4-15

Feb. 4-15

Feb. 18-29

Feb. 18-29

Feb. 18-29

Feb. 18-29

Mac 5-14

Mac 3-14

Mac 3-14

Mac 3-14

Mac 5-14

Mac 3-14

Mac 3-14

Mac 17-28

Penyelaras

Fakharuddin Mohd.Said

Yaakob Isa

Ism ail Abdul Razak

Ghazi Zakaria

Nik ZainiahNik Abd. Rahman

Mohd. Zaki Hamzah

Zakaria Awang Ali

Ramii Ahmad

Mohd. RamliAbd. Rahman

Mohd. Zaki Hamzah

Zulkifli Hashim

Mustapha Sufaat

Yaakob Isa

Aini Idros

Kassim Ahmad

Aziz Ishak

Mohd. Zaki Hamzah

Mohd. Shah Mohd. Dan

Zainuddin Ahmad

FakharuddinMohd. Said

Penganjur

YPB

KKBS

RISDA

KKiiS

KKBS

DARA

KKBS

RISDA

FELDA

KKBS

FELDA

KKBS

KKBS

KKBS

RISDA

•FELDA

RISDA

KKBS

KKBS

YPB

21.

22.

23.

24.

25.

26.

27.

28.

29.

30.

31.

32.

33.

34.

35.

36.

37.

38.


Kursus Usahawan Pegawai-Pegawai Pembangunan (KUPP 1)



Pengurusan Perniagaan Kecil(EDP II)














Kedah

WilayahPerseku-tuan

Pa hang

Kelantan

Trengga-nu

Kedah

WilayahPerseku-tuan

Pahang

Kelantan

NegeriSembilan

Melaka

Kedah

Perak

Johor

Johor

Pahang

Kedah

Trengga-ni:

Mac 17-28

Mac 17-28

Mac 17-28

Mac 17-28

Mac 17-22

Mac 31-April 11

Mac 31-April 11

Mac 31-Arpil 1 1

Mac 31-Arpil 11

Mac 31April 11

Mac 31-Arpil 11

Mac 31-Arpil 5

Arpil 14-25

April 14-25

April 14-25

Arpil 14-25

April 28-Mei 9 lib.

Arpil 28-Mei 9

Sabari Jusoh

Lias Mohd. Noh

Mohd. RamliAbdul Rahman

Zakaria Awang Ali

Mahbob Abdul Wahab

Yaakob Isa


Mohd. Zaki Hamzah

Aziz Ishak

Apili bin Taib

Ramli Ahmad

Sabari Jusoh

Rabiah Hashim

Kassim Ahmad

Mohd. ShahMohd. Dan

Mohd. Zaki Hamzah

Sabari Jusoh

Mohd. Zaki Hamzah

FELCRA

KKBS

KKBS

KKBS

KKBS

RISDA

KKBS

FELDA

RISDA

KKBS

RISDA

KKBS

KKBS

FELDA

FELDA

KKBS

KKBS

RISDA

39,

40.

41.

42.

43.

44.

45.

46.

47.

48.

49.

50.

51.

52.

53.

54.

55.

56.

57.

58.






Pengurusan Kewangan untukPerniagaan Kecil (EDP II)

Melahir dan Membena Usahawan

Melahir/Mcmbena Usahawan


Melahir /Membena Usahawan


Melahir/ Memben a Usahawan

Kursus Usahawan Untuk Pegawai-Pegawai Pembangunan (KUPP)








Trengga-nu

NegeriSembilan

Johor

Sarawak

Perils

Melaka

Perak

Perak

Kelantan

Sabah

Selangor

PulauPinang

W. Persekutuan

Pahang

Pahang

Johor

Johor

Sabah

Kedah

W. Per-sskutuan

Arpil 28-Mei 9

Arpil 28-Mei 9

April 28-Mei 9

April 28-Mei9

Mei 12-23

Mei 12-16

Mei 12-23

Mei 12-23

Mei 12-23

Mei 12-23

Mei 12-23

Mei 26-Jun6

Me! 26-Jun 6

Mei 26-Jun 6

Mei 26-Jun 6

Mei 26-Jun 6

Mei 26-Jun 6

Mei 26-Jun 6

Jun 9-20

Jun 9-20


Tg. Abd. NawawiTg. Ismail

Mohd. ShahMohd. Dan


Sabari Jusoh

Lias Mohd. Noh

Yusof Md. Noh

Aziz Salleh

Mohd. Zaki Hamiah



Yaakob Isa

Yusof Md. Noh

Aziz Ishak


Ramli Jamal

Ramli Ahmad

FakharuddinMohd. SaidYaakob Isa

Shafee Hashim

KKBS

RISDA

KKBS

KKBS

KKBS

KKBS

FELDA

FELDA

KKBS

YPB

KKBS

RISDA

KKBS

FELDA

KKBS

KKBS

RISDA

KKBS

KKBS

KKBS

59.

60.

61.

62.

63.

64.

65.

66.

67.

68.

69.

70.

71.

72.

73.

74.

75.

76.

77.

78,

79,

80.

81.








Mel a hir / Mem bena Usahawan
















Pahang

NegeriSembilan

Johor

Sab ah

Perlis

PulauPinang

Perak

Perak

Pahang

Trengga-nu

NegeriSembilan

NegeriSembilan

Melaka

Sabah

Selangor

Pahang

Trengga-nu

Trengga-nuKelantan

NegeriSembilan

Perlis

Kedah

Pahang

Jun 9-20

Jun 9-20

Jun 9-20

Jun 9-20

Jun 23-Jul 4

Jun 23-Jul 4

Jun 23-Jul 4

Jun 23-Jul 4

Jun 23-Jul 4

Jun 23-Jul 4

Jun 23-Jul 4

Jun 2S-JuI 4

Jun 2S-Jul 4

Ogos 18-29

Ogos 18-29

Ogos 18-29

Ogos 18-29

Ogos 18-29

Jun 23-Jul 4

Jun 23-Jul 4

Sep. 1-12

Sep. 1-12

Sep. 1-12


Mahbob Abdul Wahab

Kassim Ahmad

Awang Musa

Yaakob Isa

Sabari Jusoh

Annuar Mahmud

Buniamin Safli

Mohd. Zaki Hamzah

Zakaria Awang Ali

Zainuddin Ahmad

Abdul Malek Saman

Lias Mohd. Noh


Lias Mohd. Noh

Mohd. Zaki Hamzah

Zakaria Awang Ali

Mohd. RamliAbdul RahmanMohd. Zaki Hamzah

Abdul Malek Saman

Sabari Jusoh

Yaakob Isa

Aziz Ishak

DARA

FELDA

FELCRA

YPB

FELDA

KKBS

KKBS

RISDA

RISDA

KKBS

KKBS

FELDA

KKBS

YPB

RISDA

FELDA

RISDA

KKBS

KKBS

FELDA

KKBS

KKBS

KKBS

82.

83.

84.

85.

86.

87.

88.

89.

90.

91.

92.

93.

94.

95.

96.

97.

98.

99.

100.

101.

Kursus Usahawan Untuk Pegawai-Pegawai Pembangunan (KUPP 2)


Pengurusan Kedai Runcit




Mel ahir / Mem bena Usahawan




Melahir/ Mem bena Usahawan



Kursus Usahawan Untuk Pegawai -Pegawai Pembangunan (KUPP 2)





Kursus Usahawan Untuk Pegawai/Pegawai Pembangunan (KUPP 2)


W. Per-sekutuan

Pahang

W. Per-sekutuan

Kelantan

NegeriSembilan

Johor

Perak

Perak

Trengga-nu

Selangor

Sabah

W. Per-sekutuan

Perlis

Kedah

PulauPinang

W. Per-sekutuan

Pahang

Melaka

Melaka

Sabah

Sep. 1-5

Sep. 1-12

Sep. 1-6

Sep. 1-12

Sep. 1-12

Sep. 1-12

Sep. 15-26

Sep. 15-26

Sep. 15-26

Sep. 15-26

Sep 15-26

Sep. 15-26

Sep. 29-Okt. 9

Sep. 29-Oktober 9

Sep. 29-Okt 9

Sep. 29-Okt. 9

Sep. 29-Okt. 9

Sep. 29-Okt. 9

Sep.. 29-Okt. 9

Sep. 29-Okt. 9

Aini Idros

Mohd. Zaki Hamzah


Zakaria Awang Ali

ZainuddinAhmad

Mohd. ShahMohd. Dan

Mahbob Abdul Wahab

Yaakob Isa


Rabiah Hashim


Aziz Sail eh

Sabari Jusoh

Shafee Hashim

Yaakob Isa

Jaafar Othman

Aziz Salleh

Mohd. ShahMohd. Dan

Ramli Ahmad

Aziz Sal??h

KKBS

FELDA

KKBS

RISDA

RISDA

KKBS

FELDA

KKBS

KKBS

KKBS

YPB

KKBS

RISDA

KKBS

KKBS

KKBS

RISDA

RISDA

KKBS

KKBS

102.

103.

104.

105.

106.

107.

108.

109.

110.

111.

112.

113.

114.

115.

116.

117.

118.

119.

Rursus Usahawan Untuk Pegawai-Pegawai Pembangunan (KUPP 2)











Kursus Usahawan Untuk Pegawai-Pcgawai Pembangunan

Kursus Usahawan Untuk Pegawai-Pegawai Pembangunan


Kursus Usahawan Untuk Pegawai-Pegawai PembangAinan




Sarawak

Pahang

Pahang

NegeriSembilan

Johor

Sabah

Kedah

Perak

Kelantan

Selangor

W. Per-sekutuan

Perlis

Kedah

Selangor

Pahang

Trengga-nu

Trengga-nu

Sabah

Sep. 29-Okt. 9

Okt. 13-24

Okt. 13-24

Okt. 13-24

Okt. 13-24

Okt. 13-24

Okt. 27-Nov. 7

Okt 27-Nov. 7

Okt. 27-Nov. 7

Okt. 27-Nov. 7

Okt. 27-Nov. 1

Nov. 10-21

Nov. 10-21

Nov. 10-21

Nov. 10-21

Nov. 10-21

Nov. 10-21

Nov. 10-21


Mohd. Zaki Hamzah

Zakaria Awang Ali

Vusof Md. Noh

Kassim Ahmad


Sabari Jusoh

Ghazi Hj. Zakaria

Zakaria Awang Ali


Shafee Hashim

Yaakob Isa

Sabari Jusoh

Ismail Razak


Aziz Ishak

Mohd. Zaki Hamzah


KKBS

DARA

FELDA

KKBS

KKBS

YPB

RISDA

KKBS

KKBS

RISDA

KKBS

KKBS

KKBS

KKBS

KKBS

KKBS

FELCRA

YPB

120.

121.

122.

123.

124.

125.

126.

127.

128.

129.

130.

131.

132.

133.

134.

135.




.Kursus Usahawan Untuk Pegawai-Pegawai Pembangunan

Kursus Usahawan Untuk PegawaJ-Pegawai Pembangunan

Kursus Untuk Pegawai-PegawaiPembangunan (KUPP S)

Pengurusan Kedai Runcit (EDP II)


Pengurusan Kedai Makan (EDP II)







Mel a hir / Mem bena Usahawan

Sabah

Perak

Kelantan

NegeriSembilan

Johor

W. Per-sekutuan

Pahang

Perak

Pahang

Kelantan

Melaka

NegeriSembilan

Selangor

Johor

PulauPinang

Sarawak

Nov. 10-21

Nov. 24-Dis. 5

Nov. 24-Dis. 5

Nov. 24-Dis. 5

Nov. 24-Dis. 5

Nov. 24-Dis. 5hb.

Dis. 1-7

Dis. 1-12

Dis. 1-12

Dis. 1-12

Dis. 1-12

Dis. 8-19

Dis. 8-19

Dis. 8-19

Dis. 8-19

Dis. 8-19

Hamdi Othman

Awang Musa

Zakaria Awang Ali

Mustapha Sufaat

Mohd. ShahMohd. Dan

Mahbob Abd. Wahab


Sabari Jusoh

Aini Idros


Mohd. ShahMohd. Dan

Annuar Mahmud


Ramli Ahmad

Yaakob Isa


KKBS

RISDA

RISDA

FELDA

XKBS

KKBS

FELDA

KKBS

FELDA

KKBS

KKBS

KKBS

KKBS

RISDA

KKBS

KKBS

10

(KURSUS-KURSUS ANJURAN PDPN)EDPI

Bil.

1.

2.

5.

4.

5.

6.

7

8.

9.

Kursus










Tempat

BatuFahat

Trengganu

Kelantan

Melaka

Perlis

Selangor

Bt. Pahat

Penang

Kedah

Tarikh

Feb. 18-29

Mac 3-14

Arpil 14-25

April 28-9Mei

Jun 9-20

Ogos 18-29

Sep. 15-26

Okt. 13-24

Nov. 24-5 Dec.

Penyelaras

Mustapha Sufaat

Ghazi Zakaria

Tg. Abd. NawaiTg. Ismail

Hamdi Othman

Rabiah Hashim

Aziz Sallch

Mahbob Abd, Wahab

Zaimiddin Ahmad

Ismail Razak

Penganjur

PDPN

PDPN

PDPN

PDPN

PDPN

PDPN

PDPN

PDPN

PDPN

BAHAGIAN PERKHIDMATAN BUMIPUTRA(EDP II)

Bil

1

2

3

4

5

Kursus

Pengurusan Kedai Makan





Tempat

PDPN,Kuantan

PDPN,PulauPinang

KolaBahru

PDPN,PulauPinang

KotaKinabalu

Tarikh

Feb 4-8

Feb 25-29

April 14-20

i Mei 26-30

Jun 9-13

Penyelaras

Mohd NadzriMohd Jelas

Khalid Mat Din

Nik ZainiahNik Abd Rahman

Mohd Jasni Abd Aziz

Abdullah Mohamed

Bayaran

$100/-

J100/-

|100/-

J100/-

$100/-

11

6

7

8

9





PDPN,PetalingJaya

PDPN,PetalingJaya

PDPN,PetalingJaya

PDPN,Kuantan

Ogos 25-29

Sept 8-12

Sept 15-21

Nov 24-28

Mohd Jasni Abd Aziz

Abd Malek Jamaluddin

Aini Idros

Mohd Esa Ipal

$1007-

$100/-

S100/-

$1007-

12

KURSUS-KURSUS UNTUK KONTREKTOR

Kl. KAIDAH PENENTUAN KOSPEMBINAAN

Kursus ini bertujuan untuk mem-biasakan peserta mencatit rekod-rekodperniagaan yang mustahak, mengirakos projek yangsiap dansedang berjalandan menyediakan Penyata-penyataKe-wangan Terakhir. Kursus ini sesuaiuntuk pengurus/pemilik perniagaanpembinaan, kakitangan yang meng-uruskan hal-hal akaun dan kos.

K2. PENGURUSANPEMBINAAN

KEWANGAN

Tujuannya untuk membolehkanpeserta-peserta memahami kedudukankewangan yang sewajarnya, mengukurdaya keuntungan syarik^t danmenyedari keperluan rancang-ankewangan untuk kelancaran projek.Peserta-pesertanya dijangkakan terdiridari Pengurus/Pemjlik perniagaanpembinaan, kakitangan yang mengen-dalikan hal-hal akaun dan kewangan.

K3. PENGURUSAN PROJEK ASASTujuannya untuk membolehkan

peserta mendapat fahaman yangmendalam tentang teknik dan prinsippengurusan moden (sesuai untuk per-niagaan pembinaan) dan mengamal-kan prinsip-prinsip pengurusan projekuntuk mempastikan pencapaianmatlamat projek pembinaan.

Peserta-pesertanya adalah terdiridaripada pengurus/pemilik perniagaanpembinaan, subkontrektpr danPenyelia/Kepala di tapakbinaan.

K4. KAIDAH PENENTUAN KOS/PENGURUSAN KEWANGANKursus ini ialah cantuman kursus

No. 1 dan 2, dijalankan selama 5 hari.

K5. PENGURUSAN PEMBINAAN.Kursus ini ialah cantuman ketiga-

tiga kursus, dijalankan selama 7^ hari.Kursus-kursus ini adalah sesuai

untuk kontrektor-kontrektor yang men-jalankan projek-projek bernilai$250,000kebawah).

13

BAHAGIAN PERKHIDMATAN BUMIPUTRA(Rursus-Kursus Untuk Kontrektor)

Bii.x:

**-<y'X

x^W

7

XX

X

X

KUTBUS

Pengurusan Kewangan Pembinaan

Pengurusan Projek Asas

Kaedah Penentuan Kos Pembinaan












Pengurusan Pembinaan

Tempat

NPC,PetalingJaya

NPC,PetalingJaya

NPC,PulauPinang

NPC,Kuantan

KotaBharu

NPC,PulauPinang

NPC,PetalingJaya

Muar,Johor

NPC,PulauPinang

KotaBahru

AlorStar

Muar

BatuPahat

KualaTrengga-nu

KotaKinabalu

Tarikh

Jan. 7-9

Jan 21-23

April 28-30

Feb 4-6

Feb. 25-27

Mac 3-5

Mac 10-12

Mac 11-13

Mac 17-19

Mac 31-April2

April 1-3

April 14-16

Arpil 21-23

April 29-Mei 1

Mei 29-Jun 6

Penyelara*

Abd. Rahman Ibrahim

Mah Lok Abdullah

Abd. Rahman Ibrahim

Abd. Rahman Ibrahim

Abd. Rahman Ibrahim

Mah Lok Abdullah

Abd. Rahman Ibrahim

Mah Lok Abdullah

Abd. Rahman Ibrahim

Abd. Rahman Ibrahim

Mah Lok Abdullah

Mah Lok Abdullah

Abd. Rahman Ibrahim

Bayaran

$60.00

$60.00

$60.00

$60.00

$60.00

$60.00

$60.00

$60.00

$60.00

$60.00

$60.00

$60.00

$60.00

Mah Lok Abdullah "KJ.OO

Abd. Rahman Ibrahim& Mak Lok Abdullah

,.80.00

14

>•17,

18

X>0

.21

.̂ i

,2S

X


Pengurusan Kewangan &Penentuan Kos Pembinaan


Pengurusan KewanganPembinaanPengurusan KewanganPembinaan





NPC,Kuching

NPC,Kuching

NPC,

NPC,Alor StarNPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

BatuPahat,Johor

NPC,PetalingJaya

Jun 9-11

Jun 16-20

Julai 14-16

Ogos4-6

Ogos 18-20

Ogos 25-27

Okt 13-15

Nov 2-4

Dis. 11-13

Mah lok Abdullaji

Abd. Rahman Ibrahim

Mah Lok Abdullah

Abd. Rahman Ibrahim

Abd. Rahman Ibrahim

Mah Lok Abdultah

Mah Lok AbdulUh

Mah Lok Abdullah

Mah Lok AbdulUh

$60. Op

$120.00

$60.00

(60.00

$60.00

$60.00

$60.00

$£0.00

$60.00

15

INDUSTRIAL ENGINEERING SECTION— SYNOPSIS OF COURSES

IE 1 WORK STUDYThe course presents some tech-

niques of Work Measurement. It seeksto train the participants in carrying outtime studies and shows the benefits thatcan be derived from Work Study.

Only participants who have attend-ed the Job Simplication course will beconsidered.

IE 2 PRODUCTION PLANNINGAND CONTROL

The objective of the course is toacquaint one with the various factorsthat can affect production. The coursewill also delve into areas which pro-duction personnel shoul understand andknow even though it may have no directbearing on their duties as productionengineers or managers. Emphasis willbe placed on Procurement and StockControl, Loading and Scheduling, NetWork Analysis and Quality Control.

The course is suitable for top andmiddle management personnel who areinvolved in production planning andcontrol.

IE 3 QUALITY CONTROLThe course introduces the general

concept of Quality and Quality Control,and some of its many techniques. Itenables participants to use these techni-ques for the control and maintenance ofthe Quality of the product manufactur-ed.

Practitioners of Quality Control,directly or indirectly, will be consider-ed. A basic knowledge of statistics is re-commended.

IE 4 MATERIALS HANDLINGIn any organisation, materials are

handled either manually or by mechani-cal means. Materials handling contri-butes to the cost of the end product butnot its value. The unproductive contri-bution may be as high as 90% of thetotal labour costs. As such the course in-troduces the necessary requirements toreduce materials handling and its costs.

This course is useful to Works Ma-nagers. Plant Engineers, Production Su-pervisors. Work Study Officers, Store-keepers, Purchasers of materials andother staff involved in materials handl-ing and their storage.

IE 5 CRITICAL PATH METHODParticipants will be introduced to

the advantages and applications of Cri-tical Path Method through ProcessPlanning, Scheduling and Planning ofCosts. This is illustrated with films andexamples and the working out of typicalCPM exercises.

Senior management and engineer-ing executives, involved in planning,scheduling and controlling of projectswill find a knowledge of CPM useful intheir work.

16

IE 6 ORGANISATION ANDMETHODS

The course introduces the varioustechniques used by O & M practitionersin their efforts to improve the flow of in-formation within the office. As such itwould benefit the manager who is con-cerned with the rising costs of paper-work and the need for an effective use ofavailable information.

IE 7 FILING AND RECORDSMANAGEMENT

The course acquaints participantswith the principles, modern techniquesand efficient procedures in filing. Itprovides a valuable guide to currentpractices in modern business filing andemphasises the need to give greaterthought and care to filing as a businessundertaking.

The course is suitable for allpersonnel involved in filing or record-ing functions.

IE 8 INVENTORY MANAGEMENTInventory Management fs im-

portant to all business because Inverito-ry represents a large amount of capitaltied down. Too much Inventory resultsin high carrying costs, and potential ab-solescence, which in turn affects profits.

Too little Inventory causes highrestocking and production costs and riskof loss of sales which also have adverseeffects on profit. The critical problem isto secure a proper balance in Inventoryin order to enhance the general businessposition of the company.

The course acquaints participantswith the good principles of InventoryManagement. It focusses attention ohthe quantitative aspects of InventoryManagement giving emphasis on howmuch to order and when to order etc.

It is suitable for purchasing andproduction personnel, materialsmanagers and all those who would liketo have a better understanding of thequantitative aspects of Inventory Mana-gement.

17

INDUSTRIAL ENGINEERING SECTION

Item

X

^

*

>

5.

>

7.

8.

9.

10.

11.

12.

Course

Filing and Records Management

Production Planning and Control

Critical Path Method

Work Study

Organisation and Methods


Quality Control




Work Study


Venue

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

JayaPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

Date

Feb. 5-7

Feb 25-29

March 3-7

March 24-28

April 7-11

April 22-24

June 9-13

June 24-26

August 4-8

August 18-22

Sep. 15-19

Sep. 23-25

Officer In Charge

Lau Thow Sin

V.S. Sivapalan

Goh Swee Seang

Lau Thow Sin

V.S. Sivapalan

Goh Swee Seang

Lau Thow Sin

V.S. Sivapalan

Goh Swee Seang

Lau Thow Sin

V.S. Sivapalan

Goh Swee Seang

Fee

$1207-

$200 7-

$2007-

$2007-

$1507-

$1207-

$2007-

11207-

$1207-

$1507-

$2007-

11207-

18

13.

14.

15.

16.


Materials Handling

Inventory Management


NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

Okt. 13-17

Dis. 1-5

Dec. 9-12

Dec. 16-18

Lau Thow Sin

V.S. Sivapalan

Gian Singh Sidhu

Goh Swee Seang

$200/-

J200/-

J200/-

J120/-

19

LIGHT INDUSTRY SERVICE SECTION— SYNOPSIS OF COURSES

LIS 1 JOB SIMPLIFICATION

The course presents some techni-ques of Method Study by which jobs canbe studied, simplified and improved. Itgives particular training in certain tech-niques and principles of Job Simplifi-cation which can be used by partici-pants in their work place.

The course would benefit WorkStudy Officers, Supervisors and mana-gerial staff of all levels involved in pro-duction functions, members of jointconsultative committees and tradeunion executives.

LIS 2 INDUSTRIAL SAFETY IThe occurence of personal-injury

accidents and also those'accidents thatcause damage only to property, clearlyindicates a fault somewhere along theline of planning, design, construction,installation or operations. The effect ofsuch accidents is to increase cost,decrease production and interrupt con-tinuity of operation.

The course emphasises the axiom:"Accidents do not happen — they arecaused!"

The course will introduce the 3basic principles of accident preventionnamely:(1) the creation and maintenance of

interest;(2) fact finding; and(3) action based on the facts.

It would benefit all personnel in-volved with industrial safety work andthe welfare of employees.

LIS 3 INDUSTRIAL SAFETY 2The objective of this course is to

introduce to participants the 3 basicprinciples of accident prevention,namely (1) creation and maintenance ofinterest (2) fact finding and (3) actionbased on the facts.

The course emphasises the axiom:"Accidents do not happen — they arecaused!"

It gives a greater awareness of theimportance of industrial safety and in-troduces the means of achieving this.

It is useful for Safety Officers/Ma-nagers and others involved with in-dustrial safety and the welfare of em-ployees.

20

LIGHT INDUSTRY SERVICE SECTION

Item

1./

>

J"

/

5.

>

Xv*-

a/

10.

11.

12.

Course

* Maintenance Management

Job Simplification

Job Simplification

Industrial Safety I

Job Simplification

Industrial Safety I

Industrial Safety I

Industrial Safety II

Job Simplification

Industrial Safety I

Job Simplification


Venue

PortDickson

NPC,PetalingJaya

Ipoh

NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

Ipoh

NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

Ipoh

Date

Jan. 7-13

Jan 14-18

Feb. 4-8

Feb. 11-13

Mac 31-April 4

April 21-23

Mei 13-15

June 16-18

Jun 30-July4

Sep. 22-24

Okt. 6-10

Dec. 9-11

Officer In Charge

P. Kandiah

Sabaruddin AwangAhmad


P. Kandiah


Sabaruddin Awang

P. Kandiah

P. Kandiah

P. Kandiah


P. Kandiah

P. Kandiah

Fee

As Nego-tiated

$1507-

J150/-

$120/-

$150/-

$120/-

J120/-

|120/-

J150A

$120/-

$1507-

$120/-

*For Kilang Felda Staff Only.

21

MANAGEMENT ACCOUNTING SECTION— SYNOPSES OF COURSES

MA1 INTRODUCTION TOACCOUNTING PRACTICES

This course introduces the basics ofaccounting principles and their prac-tical uses.

It is useful for all junior personnelwho are directly or indirectly involved inaccounting functions.

MA 2 BASIC ACCOUNTING FOREXECUTIVES

Most executives in companies havelittle or no background in accounting tobe able to understand and interpretaccounting reports correctly. Thiscourse aims at giving executives suffi-cient knowledge of accounting.

It is suitable for both junior andsenior executives who have some or noknowledge of accounting.

MAS FINANCIAL MANAGEMENT I

This course is particularly suitablefor senior non-financial managers. Theemphasis of the course is on Manage-ment of Short Term Sources of Finance,such as Working Capital Management,Cash Planning, Understanding Finan-cial Statements, Analysis of FinancialStatements.

FINANCIAL MANAGEMENT II

This is a follow up to FinancialManagement I and emphasis is on

giving senior Managers an opportunityto know about long term financing. Ba-sically the course covers Capital Markets— both primary and secondary; howthey operate, Types of Long Term Fi-nancing, Business Valuation andDividend Policy.

MA 4 COSTING I

This course is suitable for person-nel in the marketing, production andother functions who have no knowledgeof Costing. It concentrates on ProductCosting with emphasis on the three ele-ments of product cost, i.e. Materials,Labour and Overheads.

COSTING II

This is an advanced course forthose who have already attendedCosting I. The subjects covered areMarginal Costing & Breakeven Analy-sis, Standard Costing & BudgetingControl, and Costing Methods such asJob Costing, Process Costing etc.

MA 5 COST REDUCTION

Increase in profits can be achievedthrough either higher sales or throughlower costs. This course on CostReduction aims at training managers onthe ways of reducing costs in their com-panies thus, achieving bigger profits.The course would be ideal for super-visors, executives and managers who areresponsible for cost control.

22

MA 6 PROJECT EVALUATIONAND CONTROL

The course aims at training parti-cipants in project appraisal using Dis-counted Cash Flow (DCF) techniquesand also the methods of controlling aproject once it has been implemented.

It is useful for middle managementexecutives with some accounting back-ground and also professional engineers,architects and others who need a know-ledge of project appraisal and control.

MA7 CASH FLOW MANAGEMENT

The course enables participants tosee their contribution to the manage-ment of cash flow and also trains themin the techniques of Cash Flow Manage-ment.

It is suitable for middle and topmanagement executives.

MA 8 BUDGETARY CONTROL

This course enables participants toprepare and use budgets for planningand control.

All middle and top managementexecutives who are interested in gaininga sound knowledge of Budgeting and itsapplication as a control tool in businessorganisations, would benefit from thiscourse.

MA9 PENGENALANPERAKAUNAN

Kursus ini bertujuan untuk mem-beri fahaman asas tentang prinsip-prinsip perakaunan dan bagaimanamempraktikannya.

Kursus ini adalah sesuai untuksemua kakitangan rendah yang terlibatdalam urusan akaun secara langsungatau tidak langsung.

MA10 PLANNING ANDCONTROL THROUGHMANAGEMENT ACCOUNTING

These two courses Parts I & II aredesigned for practising Accountantsand top management executives.

PARTI

This course deals with a companyand its activities in planning and controlthrough the Management InformationServices provided by the Accountant.Balance Sheets, Profit and LossAccounts, Financial Ratios, Cost Classi-fications and Product Costs are covered.

PART II

This part covers the moreadvanced techniques of ManagementAccounting such as Standard Costs,Flexible Budgeting, Fund Planning,Profit Planning, and the Planning andControl of Capital Expenditure.

23

MANAGEMENT ACCOUNTING SECTION

Item

y'2.

<3.

^*-

X

**

X--

^lp.

>12.

15.

Course

Financial Management I

Cash Flow Management

Costing I

Basic Accounting for Executives

Project Evaluation & Control

Planning & Control throughManagement Accounting I

Financial Management II

Pengurusan Kewangan

Costing II

Pengenalan Perakaunan

Introduction to AccountingPractices

Planning & Control ThroughManagement Accounting II

Budgetary Control

Venue

NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

NPC.PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

NPC.PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

Date

Jan. 21-23

Feb. 4-6

Feb. 11-13

March 3-7

March 17-21

April 7-9

April 28-30

May 5-7

May 26-28

July 7-11

Sep. 8-12

Okt. 29-Nov. 1

Nov. 10-12

Officer In-Charge

Fatimah Sulaiman

A.T. Sundram

Yep Putih

Ding Tai Kong

A.T. Sundram

Fatimah Sulaiman

Ding Tai Kong

Yep Putih

Fatimah Sulaiman

Fatimah Sulaiman

A.T. Sundram

Yep Putih

Yep Putih

Fee

$120.00

$120.00

$120.00

$200.00

$200.00

$120.00

$120.00

$ 75.00

$120.00

$125.00

$150.00

$120.00

$120.00

24

SALES & MARKETING SECTION—SYNOPSIS OF COURSES

SM 1 SALESMANSHIP

The objective of this course is tohelp sales personnel develop a systema-tic approach to making sales so as toincrease sales volume.

All sales personnel especially thosedirectly connected with selling con-sumer goods or services, will find thiscourse useful.

SM 2 SALES MANAGEMENT

The objective of the course is tohelp sales management personneldevelop an organised approach indealing with problems they encounter inmanaging their sales force and otherfunctional responsibilities in planning,directing and controlling the total salesoperations in the company. The coursehighlights the skilful use of majormethods, techniques and tools in solvingvarious problems.

Sales managers and Senior SalesExecutives who are involved inplanning, directing and controlling thesales operations in their respective orga-nisations would benefit from thiscourse.

SM 3 INTRODUCTION TOMARKETING MANAGEMENT

The objective of this course is toacquaint sales & marketing personnel inthe various industries with modernmarketing concepts & tools. It also seeksto help sales executives handle thecomplex marketing problems of today'scompetitive market situation.

It is useful for all sales & marketingpersonnel.

SM 4 PROFITS THROUGHADVERTISING

The objective of the course is togive participants an awareness of theprinciples and problems in advertising,with a view to helping them to makesound executive decisions for greatereffectiveness of advertising appropria-tions. The course will also stimulateactive interest and intelligent apprecia-tion of different advertising media.

Senior and Middle Managementpersonnel in the Marketing/SalesDepartments who are responsible foradministering advertising appropria-tions would benefit from this course.

SM 5 SETTING UP EXPORTBUSINESS

This course has been specially de-signed and developed for new corners inexport business. Its objective is toprovide comprehensive information onthe mechanics of conducting exportbusiness within the broad framework ofGovernment Policy and Procedures.

Enterpreneurs/Managers who areinterested in setting up export business,will find this course useful.

SM 6 IMPORT PROCEDURES &DOCUMENTATION

This course covers a wide range ofoperations involved in handling imports.

25

Its objective is to providecomprehensive information on thetechniques of importing merchandiseinto Malaysia, the procedures incidentalthereto and the documents used atvarious stages of import transactions.

This course is suitable for execu-tives who want to acquire knowledge ofimport trade practices and proceduresin Malaysia. Those who handle importshipments in agency houses, manu-facturing establishments, governmentand semi-government institutions, banksetc. will also benefit from this course.SM 7 MARKETING RESEARCH

This course deals with the con-cepts, principles, techniques & methodsof marketing research work whichmarketing executives, managers andsalesmanship will be able to put intotheir business practice effectively, forcreating a new market, developing newproducts and deversifying business etc.

This course is suitable for Market-ing executive, managers and salesmenwho are involved in the following funct-ions:— Improving and promoting market-

ing activities.— Planning strategies for new pro-

duct development— Diversification of business— Expansion of market shares— Setting up of new business or

branches— Merchandise Assortment— Entry into different industries etc.SM 8 STRATEGIES FOR MARKETCREATION & DEVELOPMENT

Malaysian enterprises, today arefaced with dynamic environmentalchanges, intensifying competition,divergent consumers and users' needs.

To meet these needs, this course aims atnot only presenting effective andinnovative marketing strategies &tactics but also recommendations forstrengthening competitive power inbusiness & industry.

Businessman & marketingpersonnel responsible for marketingplans & policies including governmentofficials responsible for commercial &industrial policies would find this pro-gramme beneficial.

SM 9 MEMULAKAN PERNIAGA-AN EKSPOT DAN TATACARAEKSPOT & DOKUMENTASI

Kursus ini dibentuk khas untukmereka yang baru mencebur diri dalamdunia perniagaan ekspot. Modular 1bertujuan memberi penerangan yanglengkap ten tang cara-caramengendalikan perniagaan ekspotmengikut dasar-dasar kerajaan dancara-cara pelaksanaannya. Modular IImemberi maklumat yang lebih lanjuttentang berbagai operas! yang terlibatdi bidang memproses tempahan ekspot(Ekspot Order). Tujuan utama ialahuntuk membentuk satu peraturan yangsistematik tentang memproses transeksiekspot dan urusan-urusan lain yangberkaitan dengannya. Peraturan-peraturan & cara-cara perlaksanaanyang terlibat dibidang ekspot sebelumperkapalan (Pre-shipment) dan selepasperkapalan (Post-Shipment) akandibincangkan.

Kursus ini adalah sesuai untukusahawan-usahawan Peniaga/pengurus-pengurus yang ingin memula-kan perniagaan ekspot, dan pegawai-pegawai yang menguruskandokumantasi ekspot.

26

SALES AND MARKETING SECTION

Item

1.

*

3.

X

^

*"

*-

^

^<;.A.

&

Course

Salesmanship

Sales Management

Introduction to MarketingManagement

Setting Up Export Business &Documenta tion

Marketing Research

Salesmanship

Profits Through Advertising

Memulakan Perniagaan Ekspot,& Dokumentasi

Import Procedures &Doc umentation

Pengenalan PengurusanPemasaran

Salesmanship

Memulakan PerniagaanEksport & Dokumentasi

Venue

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

Date

Jan. 7-11

Feb. 4-8

Feb. 25-29

March 3-7

March 17-21

April 7- 11

April 21-25

April 28-May 2

May 12-16

May 26-30

June 9- IS

June 16-20

Officer In-Charge

A.K. Chand

Gokul Naidu

Lee Kok Leong

Mohd. Zain Ibrahim

Mansor Abd. Rahman

A.K. Chand

Abd. Wahab Muhamad

Marzidah Mahmud

Marxian Mahmud

Mohd. Zain Ibrahim

Lee Kok Leong

Abd. Wahab Muhamad

Fee

J150/-

J200/-

$150/-

J200/-

J200/-

$150/-

$200/-

I150/-

J200/-

JI25A

f!50/-

$150/

27

13.

p.

15.<""

^

\Ty

J%.

19,

^20.

5*

995Z.

23.

24.

25.

Sales Management

Introduction to Marketing

Strategy for Market Creation &Development

Salesmanship

• Import Procedures andDocumentation

Marketing Research


Salesmanship

Setting Up Export Business &Documentation


Salesmanship

Memulakan Perniagaan Ekspot &Dokumentasi

Sales Management

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

NPCPetalingJaya

July 7- 11

July 21-25

Aug. 4-8

Aug. 18-22

Sept. 2-6

Sept. 15-19

Oct. 6-10

Oct. 13-17

Nov. S-7

Nov. 24-28

Dec. 1-5

Dec. 1-5

Dec. 15-19

Marzidah Mahmud

Mansor Abd. Rahman

Anand Kumar Chand

Mansor Abd. Rahman

Gokul Naidu

Mohd. Zain I bra him

Gokul Naidu

Lee Kok Leong

Lee Kok Leong

Abd. Wahab Muhamad

Marzidah Mahmud

Mohd. Zain Ibrahim

A.K. Chand

$200/-

$1507-

$200/-

I150/-

$200/-

$200/-

$2007-

$150/-

J200/-

$150/-

J150/-

J150/-

$200/-

28

MANAGEMENT DEVELOPMENT SECTION— SYNOPSIS OF COURSES

MD 1 LEADERSHIP & HUMANRELATIONS FOR MANAGERS

The course aims to give participants aknowledge and a better understandingof the nature and principles of modernleadership and human relations, waysand means to execute them and theresults to be achieved. It seeks to trainparticipants to execute leadershipfunctions according to democraticprocedures and methods.

Top management and middlemanagement, executives of trade unionsand other organisations including thosewhose work involves them in executingleadership functions will find this coursebeneficial.

MD 2 INTRODUCTION TO PER-SONNEL MANAGEMENT

The course acquaints participantswith the various aspects of personnelmanagement and brings to light themany problems prevalent in this filed.

Executives with technical back-ground who are currently involved inpersonnel management; personnelexecutives who have newly acquired thispost; any others in managerial capacityand interested in familiarising them-selves with personnel managementwould benefit from this course.

MD 3 TRAINING METHODOLO-GY (MODULE I - AIDS ANDMETHODS)

The course familiarises partici-pants with the variety of trainingmethods. It demonstrate the usage of

audio visual aids, to enables partici-pants to use these training methods andaudio visual aids through role plays andexercises.

This course is suitable formanagers who are responsible forconducting courses in their organisa-tions. Managers who wish to familiarisethemselves with training techniquesmay also participate in the course.

MD 3 TRAINING METHODOLO-GY (MODULE II - PLANNING &EVALUATION OF TRAININGPROGRAMME)

The course acquaints participantswith the various aspects of training andbrings to light the many problems andaims *at giving some insight into theplanning and evaluation of trainingprogrammes.

It is useful to persons in charge oftraining in all fields. Managers who are,in addition to their normal functions,performing the training function orsupervising such a function, and anyothers in managerial capacity andinterested in familiarising themselveswith training and its related activities,will find this course interesting.

MD 4 INTERPERSONAL COMMU-NICATION

The aim of this course is toacquaint participants with the scope ofeffective communication and itsconsequences in business and industry

29

and to familiarise them with theessentials and the process of communi-cation. It seeks to make participantsmore sensitive to others by improvingtheir listening and observing skills whichare usually taken for granted in theverbal communication process.

It is suitable for executives at alllevels whose effectiveness is dependentupon well planned and systematiccommunication.

MD 5 EFFECTIVE STAFF SELEC-TION

The objective of the course is toacquaint participants with the processof effectively selecting their staff and toenable them to go about the selectionprocess in a systematic way.

It will be of interest to managerswho are not personnel specialists but areinvolved in recruitment and selection.The course will also be of use toexecutives who are new to personnelmanagement.MD 6 MOTIVATION AND JOB SA-TISFACTION

The course aims at givingmanagers an insight into the attitudes,needs and motivation of employees onthe job, and the effect of these on theirperformance. The course providesuseful guidelines for a manager tounderstand people and to motivatethem to higher standards of productivi-ty-

All levels of managers and supervi-sors whose job requires them to interactwith and motivate other personnel willfind this course useful.MD 7 REPORT WRITING

The course seeks to acquaintmanagers with the practical aspects ofreport writing. This course will not onlycover written communication but will

include the visual and pictorial pre-sentation of data.

It Js suitable for managers andexecutives who have to make reports. Italso introduces supervisors to thetechnique of effective communicationthrough reports.MD 8 LEADERSHIP AND HUMANRELATIONS (BASIC COURSE)

This course gives participants aknowledge and a better understandingof the nature and principles of modernleadership and human relations, wayand means to execute them and theresults to be achieved. It seeks to trainparticipants in executing leadershipfunctions according to democratic pro-cedures and methods.

Middle management, supervisorsat all levels (those immediately aboveoperators included), executives of tradeunions and other organisations and allthose whose work involves them inexecuting leadership functions willbenefit from this course.MD 9 GROUPWORK AND DISCUS-SION LEADING

The course trains participants tolead group-discussions and conferencesaccording to democratic proceduresand methods; to develop cooperationbetween employers and staff-workersand all categories of employees withinan organisation; overcome resistance tochange; solve problems arid develop res-ponsibilities.

Managers, departmental heads,supervisors, executives of trade unionsand other organisations, and all thosewhose work involves them with leader-ship functions and communicating withpeople in small group will benefit fromthis course.

30

MD 10 THE SUPERVISOR AS ATRAINER AND INSTRUCTOR

The course gives participantsknowledge and skills on the nature andprinciples of modern teaching,instruction and training techniques inindustry and business, ways and meansto utilise them and the results to beachieved.

It is useful to supervisors at alllevels (including those immediatelyabove operators) i.e. charge hands,senior clerks, etc. and all those whosework involves them in instructingothers,MD 11 PIMPINAN DAN PER-HUBUNGAN SESAMA

Kursus ini bertujuan untuk mem-beri peserta-peserta pengetahuan danfahaman; yang lebeh mendalammengenai bentuk dan prinsip-prinsipmoden dalam perkara Pimpinan danPerhubungan Sesama Manusia, cara-cara menggunakan prinsip-prinsip danhasil yang hendak dicapai. la juga ber-tujuan melatih peserta-pesertamenggunakan tugas-tugas pimpinandengan cara teratur dan demokratik.

Kursus ini adalah sesuai untukpengurus atasan, Penguruspertengahan, Penyelia-penyelia disemua peringkat, pegawai-pegawaikesatuan sekerja dan sesiapa yangmenyelia pekerja-pekerja yangdibawahnya.MD 12 PENYELIA SEBACAIJURULATIH DAN PENGAJAR

Kursus ini bertujuan untuk mem-beri peserta ilmu pengetahuan dan ke-pandaian dalam perkara dan prinsippengajaran moden, cara gaya melatihdan mengajar di dalam dunia perindus-trian dan perniagaan, cara dan upayauntuk menggunakannya dan men-dapatkan hasil.

Kursus ini adalah sesuai untukpenyelia dari semua peringkat{termasok penyelia yang berhampiransekali dengan pekerja) iaitu semuaorang yang kerjanya melibatkanmereka melatih orang lain.MD 13 FAMILY GROUP LABTRAINING FOR TEAMDEVELOPMENT.

The key concept is that the facilita-tor aids participants to experience and'work thro' emotions and feelings thatare hampering performance or disturb-ing behaviour in unwelcome ways.

The basic proposition is that eitherorganisational hierarchy inevitablyarouses interpersonal tensions and lackof mutual understanding or that someparticular organisation's members arecurrently deficient in their teamwork.The approach of family group labora-tory (FGL) training is to aid partici-pants to express their feelings of tension,frustration, anxiety, insecurity and be-wilderment. This is to be done within aclimate of sympathetic acceptance andnon-evaluative appreciation by thosewith whom they work. Such circum-stances permit feelings which haveprevented effective co-operation in thepast to be discharged and dissipated,perhaps being replaced by understand-ing of each person's innately goodintentions.

FGL training provides the back-ground for building a climate of trust,openness, respect and intimacy whichis essential for collaborative effort.After such training, participants areexpected to get to a basis of thinkingthat is unencumbered by disablingemotions. Then work problems ofparticipants can be dealt with in a moreobjective, problem-solving fashion.

31

MANAGEMENT DEVELOPMENT SECTIONItem

^

2.

3.

X"4.

*

'6.

^

*.

'

^M.

i2^

Course

Leadership & HumanRelations for Managers

* Effective Staff Selection

** Leadership & HumanRelations for Supervisors

Supervisor As A Trainer &Instructor

* Training Methodology I(AIDS AND METHODS)

Pimpinan dan PerhutmnganSesama Manusia

"leadership & HumanRelations for Supervisors

Leadership & HumanRelations for Supervisors

** Leadership & HumanRelations

Training Methodlogy I(AIDS AND METHODS)

Leadership & HumanRelations for Supervisors

Introduction To PersonnelManagement

Venue

NPCPetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJiya

NPC,PetalingJaya

NPC,PetalingJaya

NPC.PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJayaNPC,PetalingJaya

Date

Jan. 7-11

Jan 7-11

Jan 16-21

Feb. 25-27

March 3-7

March 10-12

March 26-31

March 17-19

April 2-7

April 14-18

April 21-23

May 5-9

Officer Ill-Charge

Celilia Robert

Choong Loo Kong

Choong Loo Kong

Rizaal Zainuddin

Faridah Ahmad Din

Faiidah Ahmad Din

Hassan Sulaiman

Rizal Zainuddin

Hassan Sulaiman

Cecilia Robert

Hassan Sulaiman

Choong Loo Kong

Fee

$2007-

As Nego-tiated

As Nego-tiated

$1007-

As Nego-tiated

$ 90.00

As Nego-tiated

S1007-

As Nego-tiated

$2007-

$1007-

$2007-

* Bandar Raya Staff only.** Amalgamated Steel Mill, Klang.

32

\y.

^

X

16.s

K

J>-

>

30.

^

Al.

?•

24.

25.

26.

Penyelia Sebagai Jurulatih &Pengajars

Report Writing

Supervisor As A Trainer &Intruder

Interpersonal Communication

Leadership & Human Relations forSupervisors

Motivation & Job Satisfaction

Family Group Laboratory ForTeam Development

Leadership & Human Relationsfor Managers

Introduction to PersonnelManagement

Training Methodology II(PLANNING & EVALUATION)

Penyelia Sebagai Jurulatih &Pengajar

Effective Staff Selection

Groupwork & Discussion Leading

Pimpinan & Perhubungan SesamaManusia


NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya


NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

NPC,PetalingJaya

May 19-21

June 9- 11

June 23-25

July 8-10

July 14-16

Aug. 18-22

Aug. 25-27

Sept. 2-6

Sep 22-26

Oct. 6-11

Oct 27-29

Nov 10-12

Hassan Sulaiman

Faridah Ahmad Din

Cecilia Robert

Rizaal Zainuddin

Choong Loo Kong

Hassan Sulaiman

Jimmy Ling

Choong Loo Kong

Cecilia Robert

Faridah Ahmad Din

Rizaal Zainuddin

Choong Loo Kong

Nov. 24-26

Dec. 15-17

Cecilia Robert

Rizaal Zainuddin

$ 90/-

S120/-

S100/-

$J ?,0/-

S100/-

S200/-

J200/-

S200A

$200/-

S200/-

$ 90/-

$100/-

$100/-

$ 90/-

INDUSTRIAL RELATIONS SECTION— SYNOPSIS OF COURSES

IR 1 INDUSTRIAL RELATIONSFOR SUPERVISORS

The objective of this course is topresent methods for dealing withproblems of present-day supervision;help foster the development of super-visory ability; enable participants toreview their concepts and practices ofindustrial relations; exchange ideas andexperiences with each other and developalternative approaches to promote andmaintain industrial peace, reduce areasof conflict and encourage harmoniouslabour relations, and cultivateproductivity consciousness. The course

also focusess on the following objectives:developing supervisory skills in respectof management and human resources;developing an understanding of issuesand forces affecting an industrialorganisation and work-place; develop-ing the ability to analyse and resolveconflicts arising out of the work rela-tionship; and developing an appro-priate style of leadership for changingsupervisory requirements.

Supervisors at all levels wouldbenefit from this course.

IR 2 MANAGEMENT OF LABOURRELATIONS

This course would enable partici-pants'to review their concepts and prac-tises of labour relations, exchange ideasand experiences with each other andhelp develop alternative approaches -topromote and maintain industrial peace,reduce areas of conflicts and encourage

harmonious labour relations andcultivate productivity consciousness.The course focu'sses on the followingobjectives: developing managerial andsupervisory skills in respect of manage-ment and human resources; developingan understanding of issues and forcesaffecting an industrial organisation andwork place; developing the ability toanalyse and resolve conflicts arising outof the work relationship; anddeveloping an appropriate style ofleadership for changing managerial andsupervisory requirements in makingorganisational decisions.

The course is designed for seniorexecutives in all fields.

IR 3 INDUSTRIAL CONFLICTSAND REMEDIES

The main objective of the course isto provide senior managementpersonnel, government officials andtrade union executives with ideas andexperiences in the field of employer-employee relations. The course high-lights the imperative need for avoidingconflict in the industrial sphere. Thecourse analyses the forces responsiblefor labour unrest, its adverse effects ondiscipline, working conditions, produc-tion and productivity. It also enablesparticipants to study various existingmethods to prevent and settle industrialdisputes and the need for furtherimprovement in handling workersgrievances, disputes and strikes topromote industrial peace so essential for

34

economic prosperity and future employ-ment potential.

Senior management personnel inindustry, government and semi-govern-ment officials and trade unionsexecutives, would be suitable for thiscourse.

IR 4 DISCIPLINE IN INDUSTRY

This course enables managementpersonnel and trade union officials toappreciate the need for effectivediscipline in industry for proper andeffective functioning of organisations.The course analyses various types ofindiscipline prevailing in industry andtheir adverse effect on production,productivity and industrial peace.Participants will be exposed to existingmethods and practices used to handledisciplinary matters and their furtherimprovement; and to the principles andpractices to be followed before takingdisciplinary action. It also providesparticipants with an opportunity toexchange ideas and experiences on thetheory of Natural Justice.

The course is for senior manage-ment personnel and trade union execu-tives.

IR 5 INDUSTRIAL RELATIONSFOR TRADE UNIONEXECUTIVES

The objective of this course is topresent methods for dealing withpresent-day problems faced by tradeunion executives, help develop anunderstanding of issues and forcesaffecting the working of trade unionsand an ability to analyse and resolveconflicts objectively. Participants will be

introduced to various aspects of collec-tive bargaining, negotiation techniques,wage determination, and the implica-tions involved in workers' participationin management.

The course will enable participantsto review their concepts and practices oflabour relations, learn from each otherand enable each one to discover alterna-tive approaches to industrial relationswith a view to reducing areas of conflictand encouraging a harmoniousatmosphere.

This course is for all trade unionexecutives.

IR 6 INDUSTRIAL RELATIONSAND LABOUR LAWS

The objective of this course is toenable participants to devise appro-priate formal and informal means ofmaintaining good industrial relations.Emphasis in this course will be given tothe various labour laws connected withindustrial relations.

It is hoped that this course willenable participants to review their con-cepts and practices of labour relationsin the light of labour legislations; tolearn from each other and to discoveralternative approaches to industrialrelations and encourage a harmoniousatmosphere.

Senior executives in managementand trade union executives, would besuitable for the course.

IR 7 GRIEVANCE HANDLING

This course is designed to intro-duce participants to the grievancehandling process, and guide them in

35

preparing agreements that would coverall potential areas of disagreementsand, most of all, help them anticipateand prevent potential causes of manage-ment/labour conflicts.

The course would benefit manage-ment personnel in industry, govern-ment and semi-government officials,

IR 8 COLLECTIVE BARGAINING& NEGOTIATIONS PROCEDURES

The objective of this Course is toprovide a forum for managementpersonnel and trade union executives tocritically examine and discuss theprinciples and practices of Collectivebargaining and the effective applicationof Collective bargaining for the continu-ed and fruitful co-operation betweenemployers and employees with a view toensuring increased efficiency andproductivity in industry leading to pro-gressive improvement in the livingstandards of people. The Course focuseson such topics as the principles ofCollective bargaining; form andcontents of Collective agreements; nego-tiation techniques and procedures;machinery for the prevention and settle-ment of disputes the rights, responsi-bilities and obligations of managementand labour the role of Collectivebargaining in the promotion andmaintenance of industrial peace andharmony etc.

IR 9 DOMESTIC ENQUIRYPROCEDURES

In maintaining discipline, employersmay have to implement disciplinaryactions for habitual infraction of workrules. The Employment Ordinance

requires that in such disciplinary actionsas Dismissal, Demotion & Suspension,the employer has to hold a "dueenquiry".

But what constitutes a "due enquiry'?Nothing has been laid down under thelaw. However certain guideline havebeen laid down by the Industrial Courtfor such enquiries.

To that extent this course is designedto provide some of these guidelines.Participants will be able to observe &participate in a mock Domestic Enquirywhich will include among others theexamination & cross-examination ofwitnesses as well as the recording ofstatements & the recommendation ofappropriate disciplinary action.

IR 10 PERHUBUNGAN PERUSA-HAAN UNTUK PENYELIA

Kursus ini membentangkankaedah-kaedah mengendalikanmasaalah yang di hadapi oleh penyelia-penyelia pada masa ini; untukmenolong dan menggalakkan sertamembena kebolehan menyelia.

Membolehkan peserta-pesertauntuk menyemak konsep-konsep danmengamalkan perhubungan perusaha-an; bertukar-tukar fikiran dan penga-laman serta membena bebefapa carapendekatan yang lain bagi memajudan menjaga keamanan perusahaandengan mengurangkan pertikaian danmenggalakkan hubungan buroh yangharmoni.

Membena kemahiran menyeliadan berkaitan dengan pengurusan dan

36

punca-punca kemanusiaan; membenasatu kefaharnan mengenai issue dantenaga - tenaga yang mempengaruhiorganisasi perusahaan dan tempatkerja.

Membena kebolehan menganalisadan menyelesaikan pertikaian-pertikai-an yang terjadi dari hubungan kerja diantara pekerja-pekerja serta membenasatu gayacara pimpinan bagi keperlu-an-keperluan penyeliaan yang sentiasaberubah.

Penyelia-penyelia dari segalaperingkat adalah sesuai untuk kursusini.

IR II PERHUBUNGAN PERUSA-HAAN UNTUK PEGAWAI-PEGAWAI KESATUAN SEKERJA.

Untuk membentangkan kaedahmengendalikan masaalah yangdihadapi oleh pegawai-pegawai Kesatu-an Sekerja pada masa ini.

Untuk membena dan memahamiissue dan tenaga yang mempengaruhikesatuan sekerja.

Untuk membena kebolehan meng-analisa dan menyelesaikan konflikdengan tepatnya.

Untuk membincangkan berbagaiaspek Tawaran Bersama; teknik-teknikperundingan; menentukan upah danjuga membincangkan apakah implikasiyang terlibat dalam hal penyertaan pe-kerja dalam pengurusan.

Kursus ini adalah sesuai untukpegawai-pegawai Kesatuan Sekerja.

IR 12 DISIPLININDUSTRI

DALAM

Tujuan kursus ini ialah untukmembolehkan pegawai-pegawaipengurusan dan kesatuan sekerjamenghargai akan perlunya mempunyaidisiplin yang efektif di dalam industrimemajukan hubungan majikan —pekerja yang lebih baik dan tenaga-kerja yang berpuashati dan progresif,

Pegawai-pegawai pengurusan dankesatuan sekerja adalah sesuai untukkursus ini.

37

INDUSTRIAL RELATIONS SECTION

Item

1.

3^

^

X"

^c

JX

yj"~-9.joT"

*r.

X

13;'

Course

Industrial Relations for Supervisors

Discipline in Industry

Perhubungan Perusahaan UntukPenyelia

Management of Labour Relations

Grievance Handling

Industrial Relations ForSupervisors

Domestic Enquiry Procedures

Collective Bargaining & NegotiationProcedures

Industrial Conflicts & Remedies

Perhubungan Perusahaan UntukPegawai Kesatuan Sekerja




Venue

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.PetalingJaya

N.P.C.,PetalingJayaN.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya


N.P.C.,PetalingJaya

N.P.C.PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

Date

Jan 21-25

Feb. 4-8

Mac 24-28

Feb. 25-29

March 3-5

Mac 31-April 4

April 7-9

April 21-25

Mei 5-9

May 12-16

June 9-13

June 23-27

July 7-11

Officer In-Charge

Zahariah Mokhtar

Tong Kai Seng

Zahariah Mokhtar

Francis Arul

Tong Kai Seng

Tong Kai Seng

Francis Arul

Tong Kai Seng

Francis Arul

Zahariah Mokhtar

Zahariah Mokhtar

Tong Kai Seng

Francis Arul

Fee

$150/-

$200/-

S125/-

S200^

S120/-

$150/-

S120/-

S200/-

$200/-

$125/-

$150/-

$200/-

S200/-

38

>>

X

Jtf.

X

,tf.

^

«2l.

22.

Grievance Handling


Industrial Relations For Supervisors

Disiplin Dalam Perusahaan


•Industrial Relations & Labour Laws

Discipline In Industry

Industrial Relations for TradeUnion Executives

Grievance Handling

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya


N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

Aug. 4-6

Aug. 18-20

Sep 2-6

Sep. 15-19

Okt. 27-31

Nov. 17-21

Nov. 24-28

Dec. 1-5

Dec 15-17

Francis Anil

Zahariah Mokhtar

Tong Kai Seng

Zahariah Mokhlar

Zahariah Mokhtar

Francis Anil

Zahariah Mokhtar

Tong Kai Seng

Francis Anil

$1207-

$1207-

$1507-

$1257-

$2007-

$2007-

$2007-

$125

$1207-

39

TOURIST INDUSTRY SECTION— SYNOPSIS OF COURSES

TI I LEADERSHIP AND CUSTO-MER RELATIONS FOR SUPERVI-SORS IN THE HOSPITALITYINDUSTRY.

This course is specially designed forpersonnel in the hotel industry andrelated institutions that offer food andaccomodation.

It seeks to give participants know-ledge and a better understanding of thenature and principles of modern leader-ship. It will also discuss in detail, waysand means of achieving good and ef

fective relations with staff and customers.

TI 2 RESTAURANT SERVICE I

Participants would be exposed tothe various implications in therestaurant service, with special bearingon the American, the Russian and theFrench services.

Proper understanding of theoperations would enable personnel tobe committed to the total requirementsof the service.

The course is suitable for super-visors in the restaurant service, namely,captains, head-waiters and restaurantassistant managers. Senior waiters whohave considerable experience, especiallythose with potential for becomingsupervisors may also be considered.

TI 3 RESTAURANT SERVICE IIThis course has been specially de-

signed for personnel in the hotel andrestaurant industry, with emphasis onthe following services:

1) Banquets2) Buffets3) Cocktail Party4) International Menu

It will examine the operation andimplications found in the above servicesin order to enable participants to under-stand, to appreciate and deliver themsuccessfully to guests.

This course is suitable for people inthe supervisory level of the restaurantbusiness. Waiters/waitresses who aspireto progress in the business may alsoparticipate.

TI 4 SUPERVISORY HOTELHOUSE-KEEPING

This course has been specially de-signed for personnel in the Hotel Indus-try and related institutions that offeraccommodation for sleeping, con-ferences, recreation etc. Its objective isto provide an in-depth involvement inthe house-keeping dept. (esp. itseffective organisation andmanagement).

It is suitable for personnel whohold supervisory positions in the house-keeping departments in hotels, hostels &hospitals and other institutions thatoffer accommodation. Besides house-

40

keepers & assistant housekeepers super-visors and senior roommaids, personnelwho are due for promotion to any super-visory position may also be considered.

TI 5 BEVERAGE MANAGEMENT

This course is designed for person-nel in the hotel-restaurant and relatedinstitutions that offer beverages. Theobjective is to provide a more in-depthstudy of the different types of beverages,their manufacturing, stock taking,controlling etc.

It is suitable for personnel in thesupervisory positions in the Food &Beverage Services of the hotel, general-ly, the Senior Captains, head-waitersand also waiters/waitresses who aspireto hold Supervisory functions. Personnelwho wish to have further knowledge inbeverages may also be considered.

Tl 6 INTRODUCTIONKITCHEN MANAGEMENT

TO

The course exposes participants tothe various aspects of kitchen organisa-tion, introduction to portioning,portion control and food costing.

This course is suitable for kitchenpersonnel who aspire to widen theirknowledge in introductory aspects ofkitchen management.

Other hotel personnel who wish towiden their knowledge in introductoryaspects of kitchen management mayalso be considered.

TI 7 FRONT OFFICE PROCE-DURES

This course exposes participants tothe various aspects of Front Officeprocedures and other activities involvedin the front office area.

This course is suitable for per-sonnel in the front office, especiallysupervisors who are responsible for thesmooth running of the front officedepartment.

TI 8 INSTITUTIONAL CATER-ING AND COOKING MANAGE-MENT.

This course has been specially de-signed for cafeteria operators orpersonnel who are directly concernedwith the individual customers as well asthe management.

A proper understanding of theoperation and involvements wouldenable operators to be fully committedto the needs of the industry.

The course is suitable for supervi-sory personnel in the contract foodservice. Canteen or potential cafeteriaoperators are also welcome.

TI 9 STAFF MANAGEMENT INTHE HOTEL INDUSTRY.

This course is sepecially preparedfor heads of various Department in thehotel industry. It covers the followingTopics: —

— Organisation of human resources;— Personnel relations;

41

— Task unit job descriptions;— Labour cost control system;—Job evaluation.

It also includes other topics such asmotivation, management and styles ofleadership in the hotel industry.

XI 10 MARKETING IN THE HOS-PITALITY INDUSTRY

This course aims at giving partici-pants an understanding of modernconcepts of marketing and promotionalactivities in the hotel industry:

Discussions will centre on thefollowing topics:

— Basic structure of the market— Product, competitor and market

analysis— Market Research— Marketing Plan— Sales Programme— Travel System— Advertising and Promotion etc:

TI11 INTRODUCTION TOACCOUNTING IN THEHOSPI—TALITY INDUSTRY

This course is specially designed forparticipants taking part in the Hotel

and Restaurant Supervisory Certificateprogramme: Its intention is to giveparticipants, who have little or noknowledge in Accounting, some basicprinciples in Accounting practices andits application to the hospitalityindustry: Topics such as simple book-keeping, adjustments, food costing,ratios and budgetting will be discussedin order to give participants as muchcoverage as possible.

The course will be supplementedwith exercises and case studies.

TI 12 PENGURUSAN KEDAIMAKAN (Khas Untuk UsahawanBumiputra)

Kursus ini memperkenalkanpeserta-peserta kepada teknik-teknikmoden dalam pengurusan kedaimakan/restoran yang mana akan mem-bolehkan peserta-peserta mempunyaipenglibatan yang aktif, sistematik danberkesan di lapangan ini.

Kursus ini sangat sesuai untukUsahawan Bumiputra yang melibatkandiri secara langsung di lapangan per-niagaan Kedai Makan. Keutamaandiberi kepada usahawan yang ber-pengalaman dan juga tuanpunya per-niagaan tersebut.

42

TOURIST INDUSTRY SECTION

Item

>

*

A

<c

.5,

*r

*

3>

*"

!9-

11.

*

Course

Leadership and Customer Relationsin The Hospitality Industry

Leadership and Customer Relationsin The Hospitality Industry

Institutional Catering & CookingManagement

Restaurant Service I

Restaurant Service II

Beverage Management

Kitchen Management

Supervisory Hotel Housekeeping

Front Office Procedures

Staff Management in the HotelIndustry

Marketing in The HospitalityIndustry

Introduction to Accounting InThe Hotel and Catering Industry

Venue

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetaiingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

Date

Jan. 14-18

March 10-14

March 17-21

March 17-21

March 31-April 4

April 14-18

April 21-25

May 5-9

May 26-30

June 16-20

June 23-27

July 7-11

Officer Iii-Charge

Abdullah Mohamed

Md. Esa Ipal

Md. Nadzri Md. Jelas

Abd. MalekJamaluddin

Md. Jasni Abd. Aziz

Abdullah Mohamed


Khalid Mat Din



Khalid Mat Din

Md. Esa Ipal

Fee

$1257-

$1257-

$1257-

$1257-

$1257-

$1257-

$1257-

$1257-

$1257-

$1257-

$1257-

$1257-

43

#f.14.

15.

16.

17.

18.

Leadership and CustomerRelations in The HospitalityIndustry


Institutional Catering & CookingManagement.

Restaurant Service II



N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,Petaling,Jaya

July 21-25

Aug. 11-15

Sep. 15-19

Nov. 3-7

Dec. 1-5

Dec. 8-12




Md. Jasni Abd. Aziz

Md. Esa Ipal

Md. Esa Ipal

$125/-

$125/-

S125A

$125/-

S125/-

$125/-

44

SPECIAL PROGRAMMES

1) NPC/MAP — Diploma in Marketing Management

- Third Programme, 8 Oct. 1979 — Feb. 1981.

- Fee: $2,000/-

- Fourth Programme, Oct. 1980 — 1982

2) Human Resources Development for Bumiputra Supervisory Positions.

Dates: a) 10 March — 26 Apr. 1980Officer-in-charge: Faridahbt. Ahmad Din

b) 8 Sept. -25 Oct. 1980Of fleer-in-charge: Rizaal Zainuddm Putera bin Zainuddin

Fee: $5007-

3) Hotel Restaurant Supervisory Certificate Course.

Date: 10 March - 11 JulyFee: $1,035/-

45

WILAYAH PANTAI TIMUR{KUANTAN)

Item

1.

2.

3.

4.

5.

1.

2.

1.

2.

3.

4.

1.

2.

1.

Course

INDUSTRIAL ENGINEERINGFiling and Records Management


Inventory Management


Work Study

LIGHT INDUSTRY SERVICEJob Simplification

Industrial Safety I

MANAGEMENT ACCOUNTINGIntroduction to AccountingPractices

Pengurusan Perakaunan


Pengurusan Perakaunan

SALES AND MARKETINGSetting up Export Business & Docu-mentation

Mcmulakan Perniagaan Eksport &Dokumentasi

MANAGEMENTDEVELOPMENTLeadership & Human Relations forManagers

Venue

NPC,Kuantan

NPC.Kuantan

NPC.Kuantan

NPC,Kuantan

NPC,Kuantan

NPC,Kuantan

NPC,Kuantan

NPCKuantan

NPC,Kuantan

KotaBharu

KualaTrengga-nu

NPC,Kuantan

NPC,Kuantan

NPC,Kuantan

Date

Feb. 4-6

May 5-9

July 8-11

Sep. 22-26

Nov. 3-7

Aug 4-8

Dec. 29-31

March 3-7

March 10-14

June 7-11

Sep 15-19

March 24-28

May 19-23

April 7-11

Officer In-Charge

Soo Cheong Futt

Mohd. Zaki Hamzah

Gian Singh Sidhu


Zakaria Awang Ali

Aziz Ishak

Mohd. Zaki Hamzah


Zakaria Awang Ali

Aziz Ishak

Mohd. Zaki Hamzah


Zakaria Awang Ali

Soo Cheong Futt

Fee

$150.00

$ 200. 00

1200.00

$200.00

$200.00

$150.00

$120.00

$150.00

$125.00

$150.00

$125.00

$200.00

$150.00

$200.00

46

2.

3.

1.

2.

S.


Pimpinan & Perhubung<uiManusia

INDUSTRIAL RELATIONSGrievance Handling



NPC,Kuantan

NPC,Kuantan

NPC,Kuantan

NPC.Kuantan

NPC.Kuantan

June 16-20

Oct. 13-15

May 12-14

June 23-27

Oct 20-24

Aziz Ishak

Zakaria Awang Ali


Mohd. Zaki Hamiah

Soo Cheong Futt

$200.00

J 90.00

$120.00

$115.00

$200.00

47

WILAYAH UTARA( PULAU PINANG)

Item

>r

St.

J5.

>-

#.

6.

7.

8.

9.

^

A-

4T.

-<

*6.

>

Course

INDUSTRIAL ENGINEERINGSECTIONWork Study

Production Planning & Control




Materials Handling

Quality Control


Production Planning & Control

LIGHT INDUSTRY SERVICESECTIONIndustrial Safety I

Industrial Safety 1

Job Simplification


Job Simplification

Industrial Safety I

Venue

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

Date

Feb. 4-8

April 7-11

April 28-30

June 9-14

July 28-30

Aug. 18-22

Sept. 29-Oct. 3

Oct. 21-25

Nov. 17-21

Feb. 26-28

March 4-6

March 17-21

March 25-27

April 14-18

July 29-31

Officer In-Charge

Gian Singh Sidhu

Yaakob Isa

Sab an Jusoh

Sabari Jusoh

Yaakob Isa

Gian Singh Sidhu

Yaakob Isa

Yaakob Isa

Gian Singh Sidhu


Yaakob Isa

Sabari Jusoh

P. Kandiah



Fee

$200.00

$200.00

$120.00

$150.00

$120.00

$200.00

$200.00

$200.00

$200.00

$120.00

$120.00

$150.00

$120.00

$150.00

$120.00

48

7.

8.

9.

10.

^2.

A

'4.

5.

6.

7.

/*'

-1

*

4.

5.

6.

Industrial Safety I

Job Simplification


Job Simplification

MANAGEMENT ACCOUNTINGSECTIONFinancial Management I




Costing I

Basic Accounting for Executives

Costing II

SALES & MARKETINGSECTIONIntroduction to MarketingManagement

Setting up Export Businessand Documentation

Marketing Research

Salesmanship


Import Procedure and Documen-tation

NPC,Penang

NPCPenang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC.Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

Aug. 5-7

Sep. 15-19

Nov. 4-6

Dec 15-19

Jan. 15-17

June 16-20

July 8-10

July 15-17

Aug. 26-28

Nov. 24-28

Dec. 9-11

March 10-14

May 5-9

May 12-16

June 23-27

Oct. 6-11

Nov. 17-21

Gian Singh Sidhu

Gian Singh Sidhu

Sabari Jusoh

P. Kandiah

Yaakob Isa

Gian Singh Sidhu

Sabari Jusoh

Gian Singh Sidhu

Sabari Jusoh

Yaakob Isa

Yaakob Isa

Gian Singh Sidhu

Yaakob Isa

Sabari Jusoh

Gian Singh Sidhu

Sabari Jusoh

Yaakob Isa

$120.00

$150.00

$120.00

$150.00

$120.00

$150.00

$120.00

$120.00

$120.00

$200.00

$120.00

$150.00

$200.00

$200.00

$150

$200.00

$200.00

49

1.

2.

3.

4.

5.

6.

1.

2.

S.

4.

5.

1.

2.

3.

4.

MANAGEMENT DEVELOP-MENT SECTIONPenyelia Sebagai Jurulatih &Pengajar

Pirn pin an & Perhubungan SesamaManual a

Leadership & Human Relationsfor Managers

Supervisor as a Trainer &Instructor

Leadership and Human Relationsfor Supervisors


INDUSTRIAL RELATIONSSECTIONGrievance Handling





TOURIST INDUSTRYSECTIONRestaurant Service I

Leadership & Customer Relationsin the Hospitality Industry


Front Office Procedure

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

NPC,Penang

March 25-27

April 22-25

May 26-30

Sep 2-4

Okt. 21-23

Dec. 1-5

March 25-27

July 21-25

Sep. 8-10

Sep. 22-26

Oct. 6-11

Feb. 25-29

Sep. 29-OctS

Oct27-Sl

Nov. 11-15

Yaakob Isa

Sabari Jusoh

Gian Singh Sidhu

Gian Singh Sidhu

Yaakob Isa

Sabari Jusoh

Sabari Jusoh

Yaakob Isa

Gian Singh Sidhu

Yaakob Isa

Sabari Jusoh

Khalid Mat Din

Khalid Mat Din

Abd. Malek Jamaluddin

Abdullah Mohamad

$ 90.00

$ 90.00

$200.00

$100.00

$100.00

$200.00

$120.00

$200.00

$120.00

$200.00

$150.00

$125.00

$125.00

$125.00

$125.00

50

WILAYAH SELATAN(JOHORE BAHRU)

Item

1.

2.

3.

4.

1.

2.

3.

4.

1.

2.

3.

Course

INDUSTRIAL ENGINEERINGSECTIONPipduction Planning and control

Materials Handling



LIGHT INDUSTRY SERVICESECTIONIndustrial Safety I


Industrial Safety I

Job Simplification

MANAGEMENT ACCOUNTINGSECTIONBasic Accounting for Executives


Costing I

Venue

NPC,JohorBahru

NPC,JohorBahru

NPC,JohorBahru

NPC,JohorBahru

NPC,JohorBahru

NPC,JohorBahru

NPC,JohorBahru

NPC,JohorBahru

NPC,JohorBahru

NPCJohorBahru

NPCJohorBahru

Date

March 3-7

March 31-April 4

May 19-23

Nov. 24-28

Jan. 22-24

Sep 2-4

Oct. 27-31

Nov. 17-21

March 24-28

June 24-26

July 29-31

Office Ill-Charge

Abdullah Hj. Jawati

Ramli Ahmad

Mohd. ShahMohd. Dan

Ramli Ahmad


Mohd. ShahMohd. Dan

Abdullah Hj. Jawati


Ramli Ahiriad

Kassim Ahmad

Mohd. ShahMohd. Dan

Fee

$2007-

$2007-

$1507-

$1207-

$1207-

$1207-

$1207-

$1507-

$2007-

$1207-

$1207-

51

4.

5.

1.

2.

3.

4.

5.

1.

2.

3.

4.

5.

6.

Costing 11

Financial Management 1

SALES & MARKETINGSECTIONSales Management


Setting up Export Business& Documentation


Mcmulakan Perniagaan Ekspot danTatacara Ekspot dan Dokumentasi

MANAGEMENTDEVELOPMENT SECTIONLeadership & Human Relations forfor Managers


Interpersonal Communication


Penyelia Sebagai Jurulatih &Pengajar

Pimpinan & Perhubungan SesamaManusia

NPCJohorBahru

NPCJohorBahru

NPCJohorBahru

NPCJohorBahru

NPCJohorBahru

NPCJohoi\Bahru

NPCJohorBahru

NPCJohorBahru

NPCJohorBahru

NPCJohorBahru

NPCJohorBahru

NPCJohorBahru

NPCJohorBahru

Aug. 19-21

Dec. 2-4

Jan. 14-18

April 7-11

July 14-18

Nov. 3-7

Nov. 17-21

Feb. 4-8

March 24-28

May 12-16

July 7-11

Sep. 15-19

Dec. 1-5

Abdullah Hj. Jawati

Ramli Ahmad

Mohd. ShahMohd. Dan

Kassim Ahmad

Ramli Ahmad

Abdullah Hj. Jawati

Mohd. ShahMohd. Dan

Ramli Ahmad

Abdullah Hj. Jawati

Mohd. ShahMohd. Dan

Kassim Ahmad

Ramli Ahmad

Abdullah Hj. Jawati

J120/-

f!20/-

$2007-

$2007-

J2007-

12007-

$1507-

$2007-

$2007-

$1207-

$1007-

* 90A

$ 90/-

52

7.

1.

2.

3.

4.

1.

Leadership & Human Relations forSupervisors

INDUSTRIAL RELATIONSSECTION




Grievance Handling

TOURIST INDUSTRYSECTION

Leadership & Customer Relationsin the Hospitality Industry

NPCJohorBahru

NPCJohorBahru

NPCJohorBahru

NPCJohorBahru

NPCJohorBahru

NPCJohorBahru

Dec. 15-19

June 16-20

Sep. 2-4

Okt. 13-17

Dec. 9-11

Oct. 13-17

Mohd. ShahMohd. Dan

Abdullah Hj. Jawati

Ramli Ahmad

Mohd. ShahMohd. Dan

Kassim Ahmad

Md. Esa Ipal

J100/-

$200/-

$120/-

J125/-

$1207-

$125/-

53

WILAYAH SARAWAK—SABAH(KUCHING)

Item

1.

2,

's.

-4.

5.

6.

7.

1

2.

3.

4.

5.

6.

7.

8.

9.

CourseINDUSTRIAL ENGINEERINGSECTION


* Materials Handling



Work Study

Materials Handling


LIGHT INDUSTRYSERVICE SECTION

* Industrial Safety 1

* Industrial Safety I

Job Simplification

Job Simplification

* Industrial Safety I

Industrial Safety I

« Industrial Safety II

* Industrial Safety II

Industrial Safety I

Venue

NPCKuching

Kuching

NPCKuching

Sabah

NPCKuching

NPCKuching

NPCKuching

Kuching

Sibu

NPCKuching

K. Kinabalu

Miri

NPCKuching

Kuching

Sibu

K. Kina-balu

Date

March 10-14

March 17-21

May 26-28

June 30-July4

July 28-Aug.I

Aug. 18-22

Sept. 29-Oct. 3

Jan. 15-17

Feb. 4-6

Feb. 25-29

March 10-14

March 10-12

April 7-9

May 5-7

June 2-4

June 24-26

Officer In-Charge

Jimmy Ling TaiNguong


FakharuddinMohd Said

MAP Sabah







P. Kandiah




Jimmy Ling TaiNguoung


Fee

J200/-

As Nego-tiated

|120/-

$120A

$200/-

$200/-

I150A

As Nego-tiated

As Nego-tiated

$150/-

$150/-

As Nego-tiated

J120/-

As Nego-tiated

As Nego-tiated

I120/-

54

10.

11.

12.

13.

1.

2.

3.

4.

5-

6.

7.

8.

9.

10.

1.

2.

3.

* Industrial Safety H


Job Simplification


MANAGEMENTACCOUNTING SECTION

* Financial Management I

* Financial Management II





Costing II



Basic Accounting For Executives

SALES &MARKETING SECTIONSales Management

Setting-Up Export Business &Documentation

Salesmanship

Miri

K. Kinabalu

NPCKuching

NPCKuching

Kuching

Kuching

NPCKuching

NPCKuching

Sab ah

NPCKuching

NPCKuching

NPCKuching

Sabah

Sab ah

NPCKuching

NPCKuching

NPCKuching

July 21-23

Sep. 15-17

Sep. 22-26

Nov. 11-13

Jan. 8-10

Jan. 22-24

Feb. 25-29

April 22-24

May 19-23

July 8-10

Aug. 5-7

Sep. 2-4

Oct. 13-17

Nov. 24-28

March 3-7

Mar. 31-April4

April 14-18

FakhamddinMohd. Said

P. Kandiah



FakhatuddinMohd. Said




MAP Sabah




MAP Sabah

MAP Sabah




As Nego-tiated

S120/-

$150/-

$120/-

As Nego-tiated

As Nego-tiated

$200/-

$1207-

$200/-

$120/-

J120/-

$120/-

$120/-

$200/-

I200/-

J200/-

J150/-

55

4.

5.

6.

1.

2.

S.

4.

5.

6.

1.

2.*

3.

4.

5.

6.

7.

Sales Management


Salesmanship

MANAGEMENTDEVELOPMENT SECTION

Leadership & Human RelationsFor Supervisors

* Leadership & Human RelationsFor Managers

Family Group Laboratory —Training for Team Development

Introduction to PersonalDevelopment

Leadership & Human Relations forManagers

Motivation & Job Satisfaction

INDUSTRIALRELATIONS SECTION


Discipline In Industry

Grievance Handling




Industrial Relations for TradeUnion Executives

Sab ah

NPCKuching

Sab ah

Sab ah

Kuching

NPCKuching

Sabah

NPCKuching

NPCKuching

Sabah

Kuching

NPCKuching

Sabah

NPCKuching

NPCKuching

NPCKuching

April 14-18

June 9-13

Sep. 22-26

Feb. 4-8

May 12-16

June 16-18

Sep. 29-Oct. 3

Oct. 21-25

Dec. 8-12

March 10-14

May 19-23

May 21-23

May 26-28

July 14-18

Oct. 6-11

Oct. 13-17

MAP Sabah


MAP Sabah

MAP Sabah



MAP Sabah



MAP Sabah







$2007-

J1507-

$1507-

$2007-

As Nego-tiated

$2007-

$2007-

$2007-

$2007-

$2007-

As Nego-tiated

$1207-

$1207-

$1507-

$2007-

$1257-

•For SESCO Staff only.

56

1.

2.

3.

TOURISTINDUSTRY SECTION

Leadership & Customer RelationsIn The Hospitality Industry


Front Office Procedures

NPCKuching

NPCKuching

NPCKuching

March 24-28

June 23-27

Dec. 15-19




J125/-

$125/-

J125/-

57

MALAYSIAN ASSOCIATION OF PRODUCTIVITY (M.A.P,)(VENUE — N.P.C., P.JAYA)

Item

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

IS.

14.

Course

Leadership & Human Relations


Industrial Relations forSupervisors

Effective Communication ThroughSpeech


Pimpinan dan PerhubunganSesama Manusia




Job Simplification

Industrial Relations ForSupervisors




Administrator

Dato1 Abu Kassim binHj. Mohamed,D.S.I.J., K.M.N.,National President — M.A.P.

Encik Ibrahim Hassan,MAP Committee Member.

Encik Lee Thong Cheng,Asst. Director, NPC.

Tuan Hj. Mahfudz bin Hj.A. Hamid, A.M.N.,MAP Member.

Encik Lau Thow SinT.I.O., N.P.C.

Encik Ahmad BerekAsst. Hon. Secretary M.A.P.

Dato' Abu Kassim bin Hj.Mohamed, D.S.I.J., J.M.N.,K.M.N. National President,M.A.P.

Encik Ahmad Berek,Asst. Hon. SecretaryM.A.P.

Encik Mohd. Din bin Abu SamahHon. Gen. Secretary

Encik P. KandiahT.I.O., N.P.C.

Encik Lee Thong Cheng,Asst. Director, N.P.C.

Encik Chong Loo Kong,T.I.O., N.P.C.

Encik V.S.SivapalanT.I.O., N.P.C.

Encik Ahmad bin Berek,Asst. Hon. Secretary,M.A.P.

Date

Jan. 7-11

Jan. 21-25

Feb. 4-8

Feb. 11-15

Feb. 11-15

Mar. 3-7

Mar. 17-21

Mar. 24-28

Apr. 7-11

Apr. 14-1*

Apr. 21-25

May 5-9

May 12-16

May 19-23

Fee

» 90A$100A

$ 90AJ100A

J 90AJ100A

$ 90A$100A

t 90AJ100A

$ 90A$100A

1 90AJ100A

$ 90AJ100/-

$ 90A$100A

t 90A$100A

$ 90A$100/-

$ 90A$1007-

1 90/-$100/-

$ 90/-$1007-

58

15.

16.

17.

18.

19.

20.

21.

22.

23.

24.

25.

26.

27.

28.

29.

SO.

Pimpinan dan PerhubunganSesama Manusia

Groupwork & DiscussionLeading

Job Simplification

Effective CommunicationThrough Speech


Job Simplification


Groupwork & DiscussionLeading


Supervisor As A Trainer& Instructor

Filing and RecordsManagement



Effective CommunicationThrough Speech

Job Simplification


Encik Ahmad bin Berek,Asst. Hon. Secretary,M.A.P.Encik Mohd. Din bin Abu SamahM.A.P. Hon. Gen.Secretary.

Encik Lim Yew Chong,T.I.O., N.P.C.

Tuan Haji Mahfudi bin Hj.A. Hamid, A.M.N.,M.A.P. Member

Encik Mustapha bin Abd. KadirAsst. Director, N.P.C.

Encik P. KandiahT.I.O., N.P.C.

Encik Lee Thong Cheng,Asst, Director, N.P.C.

Encik Ahmad bin Berek,Asst. Hon. Secretary,M.A.P.

Encik Mustapha Abd. KadirAsst. Director. N.P.C.

Encik Choong Loo KongT.I.O.. N.P.C.

Encik V.S. SivapalanT.I.O., N.P.C.

Encik Lee Thong Cheng,Asst. Director. N.P.C.

Encik Mohd. Din bin Abu SamahHon Gen. SecretaryM.A.P.

Tuan Hj. Mahfudz bin Hj.A. Hamid. A.M.N.M.A.P. Member

Encik Lim Yew ChongT.I.O.. N.P.C.

Encik Ibrahim HassanCommittee Member

June 2-6

June 9-13

June 16-20

July 7-11

July 14-18

July 21-25

Aug. 4-8

Sept. 1-5

Sept. 8-12

Sept. 15-19

Oct. 6-10

Oct. 15-17

Oct. 20-24

Nov. S-7

Dec. 24-28

Dec. 8-12

$ 90/-J100X-

$ 90/-$100A

$ 90A$100/-

$ 90/-J100/-

$ 90/-$100/-

1 90/-|100/-

$ 90/-J100/-

$ 90/-$100/-

$ 90/-J100/-

} 90/-J100/-

f 90/-|100/-

$ 90/-J100/-

$ 90/-$100/-

$ 90/-J100/-

$ 90/-flOO/-

•t 90/-J100/-

•Note: 1) Fees: 10% rebate for all MAP members2) Time: 6.SO p.m. To 10 p.m. for all programmes

59

MAP SPECIAL TRAINING PROGRAMMES 1980

Item

1.

2.

S.

4.

5.

6.

7.

8.

9.

10.

11.

12.

15.

14.

Programme

Administration of OrganisationalComm unication

Management of OrganisationalBehaviour

Office Management

Group Dynamics

Office Management

Effective Organisation of OfficeWork

Office Methods Improvement

Organisation and Methods(O & M) for Management

Office Forms Design & Control

Croup Dynamics

Work Simplification in The Office

Office Management

Office Management

Office Methods Improvement

Coordinator

Mohd Din bin Abu SamahHon. General Secretary

Mohd. Din bin Abu SamahHon. General Secretary

Salmah A. Karim

Ibrahim Hassan

Ibrahim HassanMAP Committee Member

Ibrahim Hassan

Salmah A. Karim


Salmah A. Karim

Ibrahim Hassan

Salmah A. Karim


Salmah A. Karim

Ibrahim Hassan

Date

To be deter-mined (15hours)

To be deter-mined (15hours)

Jan. 14-18

Feb. 18-22

March- April,'80 (15 hours)

March 17-22

April 14-18

May — June,'80 (15 hours)

May 12-16

June 23-27

July 21-25

Sept. — Oct.'80 (15 hours)

Oct. 6-10

Nov. 3-7

Fee

$200A$220/-

J200/-$220/-

J200/-J220A

J200/-$220A

I200/-$220/-

$200/-$220A

$200AJ220A

J200AJ220A

$200 AJ220A

$200 A$220A

J200A$220/-

J200A|220/-

$200/-$2207-

J200/-J220A

60

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