head branch offices• kuantan • pulau pinang• johore bahru...

PUSAT DAYA PENGELUARAN NEGARANATIONAL PRODUCTIVITY CENTRE

(MINISTRY OF TRADE & INDUSTRY)Head Office* Petaling lava Branch Offices• Kuantan • Pulau Pinang• Johore Bahru*Kuching.

KURSUS-KURSUSUNTUK KEMAJUAN PENGURUSAN

COURSES FOR DEVELOPMENT OF MANAGEMENT

0000054030NATIONAL Productivity Corporation - [productivity and qualityenhancement programmes].

JADUAL LATIHANTRAINING PROGRAMME

1981

5 4 0 3 d

PUSAT DAYA PENGELUARAN NEGARANATIONAL PRODUCTIVITY CENTRE

(MINISTRY OF TRADE & INDUSTRY)Held Office*Pflaling Jaya Branch Otfictt*Kuanun*Pulau PinangCJohore Bahru• Kuching.

KURSUS-KURSUSUNTUK KEMAJUAN PENGURUSAN

COURSES FOR DEVELOPMENT OF MANAGEMENT

JADUAL LATIHANTRAINING PROGRAMME

1981

PENDAHULUAtt

PUSAT DAYA PENGELUARAN NEGARAPusat Daya Pengeluaran Negara telah ditubuhkan dalam tahun 1962

sebagai satu projek bersama olih Kumpulan Wang Khas Bangsa-Bangsa Bersatudan Kerajaan Persekutuan dengan Pertubuhan Buruh Antarabangsa sebagaiPentadbirnya.

Dalam tahun 1966, Akta (Memperbadankan) Majlis Daya PengeluaranNegara Nombor 19, telah diluluskan olih Parlimen dan Majlis menjadi sebuahbadan yang berkuasa sendiri, mulai daripada Ihb Mac, 1966. Ahli-Ahli Majlisadalah dilantik olih Menteri Perdagangan & Perindustrian.

Pusat ini dibiayai oleh Kerajaan

TUGAS-TUGAS:Diantara lain tugas-tugas Pusat Daya Pengeluaran Negara adalah seperti

berikut: —- Meninggikan mutu pengurusan termasuk penyeliaan pada segala

peringkat dalam perdagangan dan perusahaan di Malaysia;- Memperbaiki kecekapan pengeluaran perusahaan, jualan-jualan dan

pemasaran dengan memberi perhatian khusus kepada kaedah-kaedahmenambah daya pengeluaran, memperbaiki mutu keluaran,mengurangkan belanja dan memberi latihan dan nasihat mengenaiperhubungan antara buruh dengan pengurusan;

- Mengadakan latihan dan rancangan-rancangan lain yang bolehsebaik-sebaiknya mengisi kehendak-kehendak tertentu dan kehendak-kehendak tempatan dan negara pada seluruhnya.

CARA PENYAMPAIANSoalan, jawapan dan perbincangan diutamakan. Cara penyampaian

'informal' dalam bentuk syarahan, perbincangan kumpulan dan kajian kesdapat melahirkan suasana yang sesuai bagi latihan orang dewasa. PegawaiPusat ini juga menjalankan lawatan susulan untuk memberikan pertolongandan panduan lanjut, terutama mengenai projek praktikal yang dijalankan dikilang, olih perserta-peserta kursus. Kajian kes dan latihan-latihan dititik-beratkan dalam menjalankan kursus-kursus. Filem-filem pengurusan yangberkaitan dengan kursus juga digunakan.

PERMOHONAN MENGIKUTI KURSUSPermohonan bagi mengikuti kursus-kursus hendaklah dibuat dengan

memenohi borang "Pre-course questionnaire" yang dilampirkan. Pemohonhendaklah mempunyai pengalaman yang berkaitan dengan kursus yang dipilih. Pilihan akan dibuat berdasarkan maklumat yang terdapat di borang "pre-course questionnaire" yang tersebut. Waktu kursus adalah dari 9 pagi hingga 4petang.

Borang-borang dan pembayaran hendaklah dikembalikan dalam masa 2minggu sebelum kursus dijalankan. Untuk menentukan penyertaan, pemohon-pemohon di nasihatkaii supaya membuat permohonan awal,

Cek-cek berpalang hendaklah dibuat atas nama Pengarah PDPN.

SIJIL-SIJILPusat ini mengeluarkan sijil kehadiran kepada semula peserta yang

mengikuti kursus dengan sepenohnya. Sijil-sijil peserta bagi tahun ini akandiberikan pada tahun depan.

KETERANGAN LANJUTRisalah-risalah PDPN, borang-borang "Pre-course questionnaire" dan

maklumat lanjut boleh didapati dari: —Pegawai Perhubungan Awam,Pusat Daya Pengeluaran Negara,Peti Surat 64,Petalingjaya.Tal: 563688

563731563905563337

PDPN juga menjalankan kursus-kursus pengurusan selain daripada yangdijadualkan mengikut keperluan-keperluan organisasi berkenaan.

INTRODUCTION

THE NATIONAL PRODUCTIVITY CENTRE OF MALAYSIAThe National Productivity Centre was established in 1962 as a joint project

by the United Nations Special Fund and the Federal Government with theInternational Labour Organisation as the executive agency.

In 1966 the National Productivity Council (incorporation) Act. No 19 waspassed by Parliament and the Council became an autonomous body effective as

from 1st March, 1966. The members of the Council are appointed by theMinister of Trade and Industry.

The centre is subsidized by the Government until such time as it becomesself-supporting.

OBJECTIVESAmong others, the objectives of the National Productivity Centre are:

— raising standards of management including supervision at all levels;— improving efficiency of industrial operations with particular reference

to methods of increasing productivity, of improving quality andoutput,of reducing costs and developing constructive labour/manage-ment relations;

— initiating training and other programmes that would best servespecific and local requirement of the country.

METHOD OF INSTRUCTION

Question/answers and discussions are emphasised. Informal instruction inthe form of lectures, syndicate discussions and case studies creates anatmosphere conducive to adult training. The Centre's staff also carry out follow-up visits to give further guidance and assistance, particularly in the case of in-plant practical projects being carried out by the course participants. Case studiesand exercises play a central part in discussions throughout the courses. Thecourses are supplemented with relevant management films and study visits.Course hours are from 9 — 4pm.

ADMISSION FOR COURSES,Application for admission should be made on the Pre-course Questionnaire

form attached at the end of this brochure. Applicants should have someexperience in the particular subject relevant to the course. Selection is based onthe information contained in the Pre-course Questionnaire forms, which are tobe returned two weeks before the course commences together with the relevantfees. Applicants are advised to apply early to avoid disappointment.

Cheques should be made payable to the Director, National ProductivityCentre and crossed 'A/C Payee Only'.

CERTIFICATESThe Centre issues a certificate of attendance to every participant who

attends all the sessions of each training course. Participants of this years courseswill receive their certificates next year.

FURTHER INFORMATIONThe Centre's brochures, additional Pre-course Questionnaire forms and

further information can be obtained from:

Public Relations Officer,National Productivity Centre,P.O. Box 64,Petalingjaya.

Tel: 563688563731563905563337

The National Productivity Centre also undertakes to conduct managementcourses not listed in the training programme and tailor-made courses on requestby any organisation.

ISI KANDUNGAN/CONTENTS

1 Bahagian Perkhidmatan B u m i p u t r a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2 Management Accounting Sec t ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

S Sales & Marketing Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4 Industrial Relations S e c t i o n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

5 Management Development Sec t ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Q Industrial Engineering S e c t i o n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

7 Light Industry Service S e c t i o n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

8 Tourist Industry Sec t i on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

9 Malaysian Association of P r o d u c t i v i t y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

10 Wilayah Pantai T i m u r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

11 Wilayah Uta ra . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

12 Wilayah S e l a t a n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

13 Wilayah S a b a h - S a r a w a k . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

BAHAGIAN PERKHIDMATAN BUMIPUTRA

KURSUS MELAHIR DAN MEMBENA USAHAWAN (EDP)

PERINGKAT I

TUJUAN KURSUS

a) Kepada Bakal Usahawan:Adalah untuk mendorong merekamemulakan satu perniagaan yangkecil dan 'viable'; untuk membantusupaya mereka dapat memulakanperniagaan itu dengan teratur danbetul supaya boleh berkembang.

b) Kepada Usahawan:A d a l a h u n t u k mengua tkandorongan kejayaan dan memberiteknik-teknik pengurusan yangmoden supaya mereka dapat men-jalankan pengurusan perniagaandengan baik, teratur dan rapi. Kur-sus ini dapat membantu merekamelihat perniagaan dengan lebihobjektif lagi dan boleh merancangperkembangan perniagaannya.

KANDUNGAN KURSUS

(i) Dorongan.(ii) Jualan & Pemasaran.(iii) Akaun.

(iv) Lapuran Projek.

(i) DORONGAN (2 hari)— Mengenal diri anda.— Mengambil Risko.

(ii) JUALAN & PEMASARAN (3 hari)— Mengenal dan memilih per-

niagaan.— Memilih tempat perniagaan.— Menggalakkan perniagaan.

— Merancang pemasaran.

(iii) AKAUN (3 hari)— Akaun yang mudah dan

ringkas.— Keperluan/kepentingannya.— Cara yang mudah mengetahui

untung rugi.— Mengetahui kedudukan per-

niagaan.— Merancang kewangan.

(iv) LAPURAN PROJEK (3 hari)— Perbincangan anda/perniaga-

an/perkemb angan.— Analisa permintaan.— Analisa pengurusan.— Analisa teknikal.— Analisa kewangan.

(Untuk menentukan viabiliti projekanda).

PESERTA

1. Mereka yang mahir dan separuhmahir yang sekarang berkhidmat disektor swasta.

2. Mereka yang mempunyai kemahir-an MARA, Dusun Tua, Pertak,Polyteknik dan lain-lain institusi yangingin memulakan perniagaan danperusahaannya sendiri.

3. Usahawan kecil yang ingin mem-besar dan memperbaiki perniagaanatau perusahaannya sendiri.

4. Ahli-ahli angkatan bersenjata yangtelah/akan tamat perkhidmatannyadan ingin menjalankan perniagaan.

1

5. Mereka yang mempunyai keinginandan keazaman untuk menubuhkan per-niagaannya.

PERINGKAT II

(A) PENGURUSAN KEDAIRUNCIT

TUJUAN KURSUS

— Mendorong dan menyediakanusahawan dalam pengendaliankedai runcit.

— Menolong serta membantu dalammengenal masalah-masalah pen-tadbiran dan pengurusan kedairuncit.

— Menunjukkan cara pamiran/stokdisplay dalam sesebuah kedai run-cit.

— Mengadakan satu simpan kira-kirakhas bagi pengurusan kedai runcit.

KANDUNGAN KURSUS

Dibahagikan kepada empat tajuk pen-ting:

(i) Belian(ii) Kawalan stok(iii) Galakan jualan(iv) Harga

(i) BELIAN— Jenis-jenis barangan.— Yang dirancang dan ang-

garan-anggaran.— Kawalan belian.— Peruntukan kewangan untuk

belian.(ii) KAWALAN STOK

— Stok asas.— Stok sampingan.

— Pusingan stok.

(iii) GALAKAN JUALAN— Letak tempat.— Susuncara.— Pamiran.— Tindakan galakan (publisiti,

tawaran istimewa).

(iv) HARGA— Polisi letak harga.— Kaedah mark-up.— Juaian tunai dan hutang.

PESERTA1. Keutamaan akan diberi kepadacalun-calun yang telah mengikuti kur-sus EDP I dan sudah memulakan per-niagaan.

2. Seboleh-bolehnya -peserta-pesertahendaklah mereka yang menjalankanperniagaan runcit (mereka-merekayang menjalankan perniagaan laintetapi ingin menjalankan perniagaanruncit boleh memohon).

(B) PENGURUSAN KEDAIMAKAN

TUJUAN KURSUS

Untuk memperkenalkan kepadapeserta-peserta teknik-teknik modendalam pengurusan kedaimakan/restoren yang mana akan mem-bolehkan peserta-peserta mempunyaipenglibatan yang aktif, sistematik danberkesan di lapangan ini.

KANDUNGAN KURSUS

Topik-topik yang akan dibin-cangkan ialah:

— Pengurusan dan pentadbirandapur.

— Rekod p e n e r i m a a n danpengeluaran.

— Merancang menu.

— Membuat catuan.— Pengawasan.— Pengawasan kos pekerja-pekerja.— Penentuan kos makanan dan

minuman.— Cara-cara menambah keuntungan.— Atur cetak alat-alat dan kawasan

kerja.— Lawatan/kes perbincangan.— Dan lain-lain.

PESERTA

1. Kursus ini sangat sesuai untukUsahawan Bumiputra yang melibatkanciiri secara langsung di lapangan per-niagaan kedai makan, dan juga tuanp u n y a pe rn iagaan kedaimakan/ restoren.

2. Keutamaan diberi kepada bekas-bck;is peserta kursus Melahir danMembena Usahawan Peringkat I.

(C) KURSUS PENGURUSANKEWANGAN

TUJUAN KURSUS

Untuk membincangkan beberapakaedah pengurusan kewangan yangboleh menambahkan keuntungan danmempercepatkan perkembangan enter -prais/perniagaan.

KANDUNGAN KURSUS

— Rekod sebagai alat pengurusan.

— Memahami dan menganalisapenyata-penyata kewangan per-niagaan.

— Merancang keuntungan per-niagaan (break-even analysis).

— Pengurusan modal pusingan (work-ing capital management).

— Pengenalan belanjawan modal.

PESERTA

1. Bekas peserta kursus EDP I yangtelah menjalankan perniagaan.

2. Kakitangan bahagian kewangansyarikat perniagaan swasta.

(D) KURSUS PENGURUSAN PE-MASARAN

TUJUAN KURSUS

Membincangkan beberapa kaedahdan pendekatan pemasaran yang sesuaidan berkesan untuk usahawan-usahawan kecil.

KANDUNGAN KURSUS

— Pengenalan konsep pemasaran.— Pemasaran untuk peniaga-peniaga

kecil.— Perancangan pemasaran dan

penyelidikan pemasaran.— Maklumat-maklumat pemasaran.— Penentuan kos pemasaran.

PESERTA

Usahawan-usahawan yang telahmengikuti kursus EDP I ataukakitangan syarikat-syarikat per-niagaan yang terlibat dengan aktiviti-aktiviti pemasaran dan galakan jualan.

KURSUS-KURSUS KHAS

(i) KURSUS SIMPAN KIRA-KIRATUJUAN KURSUS

— Melat ih peser ta-peser tamengadakan satu sistemperakaunan yang mudah danlengkap.

— Menyediakan penyata kewanganberdasarkan sistem perakaunanyangdipelajari.

KANDUNGAN KURSUS— Pentingnya akaun dan pengkelasan

akaun.— Rekod jualan dan penerimaan

wang tunai mengikut kaedahcatitan 'sealiran (single-entrysystem).

— Menyediakan penyata kewangan —Penyata Untung Rugi dan KunciKira-Kira.

— Rekod belian dan pembayaranwang tunai mengikut kaedahcatitan sealiran.

— Memahami analisa titik pulangmodal.

— Perbezaan antara ketunaian dankeuntungan juga nisbah lain bagipengurusan kewangan yangmudah.

PESERTA

Terbuka kepada semua penjaja-penjaja keci! seperti penjual ais-kerim,

air batu, buah-buahan dan lain-lainyang menggunakan motosikal, keretasorong atau gerai-gerai atau warong-warongkecil di tepijalan ataudi pasar.

(ii) KURSUS UNTUK PEGAWAI-PEGAWAI PEMBANGUNANUSAHAWAN BAGI AJENSI-AJENSI KERAJAAN TERTENTU(KUPP)

PERKARA/AKTIVITIKursus ini ialah kursus-kursus EDP

I dan EDP II yang dijalankan khas un-tuk pegawai-pegawai atau kakitanganajensi kerajaan bagi melengkapkanmereka dengan kemahiran-kemahiranasas yang praktikal bagi membolehkanmereka memberi khidmat nasihat yangberkesan kepada peniaga-peniaga kecilyang menerima sekim bantuan tertentudari mereka.JENTERA PENTADBIRAN PEM-B A N G U N A N USAHAWANMALAYSIA HAR1 INI— Jawatankuasa Bersama Peringkat

Kebangsaan:PDPN, KKBS, RISDA, KEMENTAH, DARA, FELDA, RISDA,Y U N I T P E N Y E R T A A NBUMIPUTRA SABAH (YBP) danFELCRA (Permintaan Khas).

— Jawatankuasa Bersama PeringkatNeger i . J a w a t a n k u a s a d i -pengerusikan oleh PengarahNegeri, Jabatan Kebudayaan, Beliadan Sukan.

— Seketariat akan diujudkan sebagai"information centre".

-Peri nga tanSemua kursus "Melahir dan Membena Usahawan" dikendalikan bersama oleh PDPN,Kementerian Kebudayaan Belia dan Sukan (KKBS), RISDA, FELDA, DARA danYUNIT PENYERTAAN BUMIPUTRA (YPB) SABAH: Pemohonan-pemohonanhendaklah dikemukakan kepada pejabat-pejabat negeri masing-masing.

BAHAGIAN PERKHIDMATAN BUMIPUTRAK.URSUS-KURSUS ANJURAN KHAS

Bil.

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

IS.

14.

15.

16.

17.

18.

19.

20.

21.

22.

23.

24.

Kursus

Melahir/Membena Usahawan

Kursus Khas SimpanKira-kira

Kursus khas Melahir/Membena UsahawanMelahir/Membena Usahawan

Melahir/Membena UsahawanKursus Khas SimpanKira-kira



Kursus Khas SimpanKira-kiraKursus Khas SimpanKira-kiraMelahir/Membena Usahawan

Melahir/Membena UsahawanMelahir/Membena Usahawan

Melahir/Membena UsahawanPengurusan Kedai RuncitKursus Khas SimpanKira-kiraMelahir/Membena Usahawan

Vlelahir/ Membena Usahawan

Kursus Khas SimpanK.ira-kira

Melahir/Membena UsahawanPengurusan Kedai Makan



Vlelahir/Membena Usahawan

Tempat

Sab ah

Kedah

WilayahPersekutuan

Kedah

Perak

Selangor

NegeriSembilan

Pahang

P.Pinang

Melaka

Johor

PahangTrengganu

KelantanSab ah

Perlis

Perak

WilayahPersekutuanWilayahPersekutuan

Johor

Sabah

PerakNegeriSembilanJohor

Tarikh

Jan. 12-25

Jan. 12-14

Jan. 12-30

Jan. 19-30

Jan. 19-30

Jan. 19-21

Jan. 19-30

Jan. 19-30

Jan. 26-28

Feb. 2-4

Feb. 2-13

Feb. 2-13

Feb. 2-13

Feb. 2-13Feb. 2-7

Feb. 9-11

Feb. 9-20

Feb. 9-20

Feb. 9-11

Feb. 9-20

Feb. 9-14

Feb. 16-27Feb. 16-27

Feb. 16-27

Penyelaras

Anuav Mahmud

Ismail Razak

Nik Zainiah bt.Nik Abd. RahmanVaakob Isa

Ghazi Zakaria

Zainuddin Ahmad

Mustapha Sufaat

Mohd. ZakiHamzahAhmad Suffian

Awang Musa

Kassim Ahmad

Zakaria Awang AHMohd. RamliAbdul RahmanAziz IshakAbd. Malek SamanIsa Bakar

Mohd. AminAhmadNik Zainiah bt.Nik Abd. RahmanMohd. IskandarYusofRamli AhmadAini Idros

Ghazi ZakariaMahbob Abd.WahabAbd. Razak Omar

Penganjur

YPB

KKBS

KEMENTAH

KKBS

KKBS

KKBS

KKBS

KKBS

KKBS

KKBS

KKBSFELDAKKBS

KKBSYPB

KKBS

KKBS

KKBS

KKBS

RISDAYPB

RISDA

KKBS

FELDA

25.

26.

27.

28

29.

30.

31.

32.

33.

34.

35.

36,

37.

38.

39.40.

41.

42.

43.

44.

45.

46.

47.

48.

49.

50.

Melahir/Membena UsahawanKursus Khas SimpanKira-kira


EDP 11











Melahir/Membena UsahawanKursus Usahawan UntukPegawai-pegawai Pem-bangunan (KUPP 1)

Kursus Khas Melahir/Membena Usahawan

Pengurusan Kedai MakanMelahir/Membena Usahawan

Kursus Khas SimpanKira-kiraMelahir/Membena Usahawan




EDP II

Pahang

Trengganu

Sabah

Selangor

Pahang

Pahang

Sarawak

P.Pinang

NegeriSembilan

JohorWan Ka<Jir

Trengganu

SabahPerlis

Perak

Selangor

WilayahPersekutuan

WilayahPersekutuanPahang

Kelantan

Sarawak-

Perils

Perak

Selangor

Johor

Johor

Perak

Feb. 16-27

Feb. 16-18

Feb. 16-27

Feb. 23-28

Feb. 23-25

Feb. 23-Mac7

Feb. 2S-Mac7

Mac 2-13

Mac 2-13

Mac 2-4

Mac 2-13

Mac 2-13

Mac 9-20

Mac 9-20

Mac 9-20Mac 9-20

Mac 9-27

Mac 9-16

Mac 9-20

Mac 9-11

Mac 16-27

Mac 16-18

Mac 16-27

Mac 16-27

Mac 16-27

Mac 23-28

Rubiah Hashim

Tg. Abd. NawawiTg. Ismaii

Shafee Hashim

Abd. Jalal BakriIbrahim Azmi

Zakaria Awang Ali

Omar Othman

Fakaruddin Mohd.Said

Ismaii Abdul Razak

Tarmide Omar

Wan Hassan

Nik MustaphaRaja Salleh

Abd. Malek Saman

Nik Zainiah bt.Nik Abd. Rahman

Ghazi Zakaria

Zainuddin AhmadAhmad Suffian


Aini Idros

Mohd. ZakiHamzah


Yaakob Isa

Isa Bakar

Mohd. AminAhmad

Mahbob AbdWahabRamli Ahmad

Isa Bakar

KKBS

KKBS

KKBS

KKBS

KKBS

DARA

KKBS

KKBS

FELDA

KKBS

KKBS

YPB

FELDA

FELCRA

KKBSKKBS

KEMENTAH

FELDA

FELDA

KKBS

KKBS

KKBS

RISDA

FELDA

KKBS

KKBS

51.

52.

53.

54.

55.

56.

57

58.

59.

60.

61.

62.

63.

64.

65.

66.67

68

69

70.

71.

72

73.

74.

75.

Kursus Khas Sim panKira-kira


M ela hi r / M embena Usahawan



Kursus Khas SimpanKira -kira

Kursus Khas SimpanKira-kiraKursus Usahawan UntukPegawai-pegawai Pem-bangunan (KUPP II)

EDPII





Kursus Pengurusan KedaiMakan

EDP II



EDP II


Kursus Khas SimpanKira kira



EDP II



NegeriSembilan

NegeriSembilan

Melaka

Kelantan

Sabah

Sab ah

Selangor

WilayahPersekutuan

Johor

Kelantan

Kedah

P.Pinang

Perak

Selangor

WilayahPersekutuan

Pahang

Sarawak

N. Sembilan

Kelantan

P.Pinang

Pahang

Trengganu

P.Pinang

Selangor

WilayahPersekutuan

Mac 23-25

Mac 30-Apr. 10

Mac SOApr 10

Mac 30-Apr. 10

Mac 30-Apr. 10

Mac 30-Apr. I

Apr. 6-8

Apr. 6-17

Apr. 6-11Apr. 11-22Apr. 13-24

Apr. 13-24

Apr. 13-24

Apr. 13-19

Apr. 13-18

Apr. 13-24

Apr. 13-24

Apr. 20-25

Apr. 20-22

Apr. 27-29

Apr. 27-Mei 8

Api. 27-Mei 8

Mei 4-9

Mei 4-15

Mei 4-15

Mustapha Sufaat

Abd. Razak Omar

Tarmide Omar


Omar Othman

Anuar Mahmud

Ghazi Zakaria

Mohd. IskandarYusof

Kassim Ahmad

Zakaria Awang AliAbd. Jalal BakriIbrahim Azmi

Yaakob Isa


Mohd. AminAhmad

Ghazi Zakaria

Abd. Aziz Ishak


Jaafar Othman

Ramli Abd.Rahman

Zainuddin Ahmad

Isa Ipal

Rabiah Hashim

Ism ail Abdul Razak

Ahmad Suffian

Isa Bakar

KKBS

KKBS

KKBS

KKBS

KKBS

KKBS

KKBS

KKBS

KKBS

RISDA

KKBS

KKBS

KKBS

FELDA

KKBS

KKBS

KKBS

KKBS

KKBS

KKBS

FELDA

KKBS

KKBS

KKBS

KKBS

76.

77.

78.

79.80.81.82.83.

84.

85.

86.

87.

88.

89.

90.

91.

92.

93.

94.

95.

96.

97.

98.

99.

100.

101.

Kursus Khas Melahir danMembena Usahawan


Melahir /Mem ben a Usahawan


Kursus Pengurusan Kewangan





EDPII


Kursus Usahawan Pegawai-pegawai Pembangunan(KUPP I)Melahir/Membena Usahawan


Kursus Pengurusan KedaiRuncitMelahir/Membena Usahawan











WilayahPersekutuan

Johor

Pahang

Perlis

Melaka

Sabah

Kedah

Kedah

Perak

Melaka

Kelantan

WilayahPersekutuan

NegeriSembilan

Johor

Sabah

Kedah

P.Pinang

NegeriSembilan

Johor

Pahang

Pahang

Trengganu

Sabah

Perak

WilayahPersekutuan

Melaka

Mei 4-22

Mei 4-15

Mei 4-15

Mei 11-22

Mei 11-16

Mei 11-22

Mei 16-27

Mei 18-20

Mei 18-29

Mei 18-23

Mei 18-29

Mei 25-Jun5

Mei 25-Jun5

Mei 25-27

Mei 25-30

Jun 1-12

Jun 1-12

Jun 1-12

Jun 1-12

Jun 1-3

Jun 1-12

Jun 1-12

Jun 1-6

Jun 8-10

Jun 8-19

Jun 8-19

Ahmad Suffian

Mahbob Abd.WahabTg. Abd. NawawiTg. Ism ail

Isa Bakar

Awang Musa

Abd. Malek Saman

Yaakob Isa

Ahmad Suffian

Nik Zainiah bt.Nik Abd. RahmanKassim Ahmad

Mohd. ZakiHamzah


Jaafar Othman

Mahbob Abd.Wahab

Anuar Mahmud

Mohd. IskandarYusof

Ismail Abd. RazakMustapha Sufaat

Ramli AhmadZakaria Awang Ali

Abd. Aziz IshakRamli Abd.Rahman

Anuar Mahmud


Ghazi Zakaria

Wan HassanWan Kadir

KEMENTAH

KKBS

RISDA

KKBS

RISDA

KKBS

KKBS

KKBS

KKBS

KKBS

KKBS

KKBS

KKBS

KKBS

YPB

KKBS

RISDA

RISDA

KKBS

KKBS

DARA

KKBS

YPB

KKBS

KKBS

KKBS

102.

103.

104.

105.

106.

107.

108.

109.

110.

111.

112.

115.

114.

115.

116.

117.

118.

119.

120.121.

122.

123.

124.

125.

126.

127.

128.


EDP II

Melahir/Membena UsahawanMelahir/Membena UsahawanMelahir/Membena UsahawanMelahir/Membena UsahawanMelahir/Membena Usahawan


Melahir/Membena UsahawanKursus Khas SimpanKira-kiraKursus Pengurusan KedaiRuncit





Kursus Khzs Melahir/Membena UsahawanKursus Pengurusan KedaiRuncitPengurusan Kedai RuncitKursus Khas SimpanKira-kira







Kursus Usahawan UntukPegawai-pegawai Pem-bangunan (KUPP III)

JohorSarawak

TrengganuP.PinangPerakSelangorSelangor

Pahang

SabahKelantan

Sabah

WilayahPersekutuan

Perils

KedahP.PinangPerak

WilayahPersekutuanMelaka

JohorSarawak

Selangor

MelakaMelaka

Pahang

Sabah

S clangor

WilayahPersekutuan

Jun 8-19

Jun 8-13

Jun 13-24

Jun 15-26

Jun 15-26

Jun 15-26

Jun 15-26

Jun 15-20

Jun 15-26

Jun 22-24

Jun 22-27

Jun 29-Julai 1

Ogos 10-21

Ogos 10-21Ogos 10-21

Ogos 10-21

Ogos 10-28

Ogos 10-15

Ogos 10-15Ogos 17-28

Ogos 17-28

Ogos 17-28

Ogos 17-19

Ogos 17-28

Ogos 17-28Ogos 24-Sept. 4Ogos 24-Sept. 4

Jaafar Othman

Isa I pal

Shafee HashimIsm ail Abd. Razak

Ghazi ZakariaZainuddin AhmadMohd. ZakiHamzah

Shafee HashimAbd. Malek Saman

Tg. Abd. NawawiTg. IsmailAini Idros

Isa Bakar

Mohd. AminAhmad

Ahmad SuffianYaakob IsaMohd. IskandarYusof

Isa Bakar

Tarmide Omar

Abd. Razak OmarZakaria Mohd.Sharif


Awang MusaMustapha Sufaat

Omar Othman

Anuar Mahmud

Rusdi Mustapha

Mohd. IskandarYusof

FELDA

KKBSRISDAKKBSFELCRAKKBS

KKBS

FELDAYPB

KKBS

YPB

KKBS

KKBS

KKBSKKBSKKBS

KEMENTAH

RISDA

RISDAKKBS

RISDA

FELDA

KKBS

FELDA

YPB

KKBS

KKBS

129.

130.

131.

1S2.

133.

1S4.

135.

136.

137.

138.

139.

140.

141.

142.

143.

144.

145.

146.

147.

148.

149.

150.

151.

152.



KUTSUS Pengunisan KcdaiRuncitMelahir/Membena Usahawan


Kuisus Khas SimpanKira-kiraMelahir/Membena Usahawan

EDPH




Kursus PengunisanKewanganKursus PengunisanKewanganKursus Khas SimpanKira-kiraKursus Khas SimpanKira-kira


EDPHMelahir/Membena Usahawan

Kursus Usahawan UntukPegawai-pegawai Pem-bangunan {KUPP II)





NegeriSembilan

Melaka

Pahang

Kelaman

Johor

Trengganu

Kelaman

Perils

Perak

WilayahPersekutuan

NegeriSembilan

Pahang

Sabah

Sabah

Perils

NegeriSembilan

Pahang

Pahang

WilayahPersekutuan

Johor

Trengganu

Kelantan

Sabah

Sarawak

Ogos 24-26

Ogos 24-Sept. 4Ogos 24-29

Ogos 24-Sept. 4

Sept. 1-12

Sept. 1-3

Sept. 5-16

Sept. 7-12

Sept. 7-18

Sept. 7-18

Sept. 7-18

Sept. 7-12

Sept. 7-12

Sept. 7-9

Sept. 14-16

Sept. 14-25

Sept. 14-19Sept. 14-25

Sept. 21-Okt. 2

Sept. 21-23

Sept. 21-Okt. 2

Sept. 21-Okt. 2

Sept. 21-Okt. 2

Sept. 21-Okt. 2

Wan HassanWan Kadir

Tarmide Omar

Zakaria Mohd.Sharif

Abd. Aziz Ishak

Ramli Ahmad

Rabiah Hashim

Zakaria Awang Ali


Zainuddin Ahmad

Ghazi Zakaria

Awang Musa


Anuar Mahmud

Abd. Malek Sam an

Rusdi Mustapha

Wan HassanWan Kadir

Isa IpalAini Idros

Ahmad Suffian

Jaafar Othman

Ramli Abd.Rahman

Mohd. ZakiHamzah

Anuar Mahmud

Fakaniddin Mohd.Said

KKBS

KKBS

DARA

KKBS

KKBS

KKBS

RISDA

KKBS

RISDA

KKBS

FELDA

FELDA

YPB

KKBS

KKBS

KKBS

KKBS

RISDA

KKBS

KKBS

KKBS

KKBS

KKBS

KKBS

10

153.

154.

155.

156.

157.

158-

159,

160,

161.

162.

163.

164.

165.

166.167.

168

169.

170.

171.

172.

173.

174.

175.

176.

177.



Kursus PengurusanPemasaran



Kursus KJias Melahir/Mem ben a Usahawan

Kursus PengurusanKewangan






EDP II

EDP IIKursus Khas Simpan Kira-kira








EDP II



P.Pinang

Perak

Melaka

Kedah

S clangor

WilayahPersekutuan

NegeriSembilan

Johor

Perak

NegeriSembilan

Pahang

Pahang

Trengganu

KedahKedah

Melaka

Johor

Pahang

Trengganu

Kelantan

Perak

WilayahPersekutuan

Sabah

Kedah

Selangor

Sept. 28-30

Sept. 28-Okt. 9

Sept. 28-Okt. 3

OJu. 5-16

Okt. 5-16

Okt. 5-23

Okt. 5-10

Okt. 5-16Okt. 12-14

Okt. 12-17

Okt. 12-23Okt. 12-23Okt. 12-17

Okt. 19-24

Okt. 26 28

Okt. 26-Nov. 6

Okt. 26-Nov. 6

Okt. 26-Nov. 6

Okt. 26-Nov. 6

Okt. 26-Nov. 6

Nov. 2-13

Nov. 2-4

Nov. 2-7

Nov. 9-20

Nov. 9-20

Ismail Abd. Razak

Isa Bakar

Jaafar Othman

Mohd. AminAhmad

Rusdi Mustapha

Ahmad Suffian

Mustapha Sufaat

Kassim Ahmad


Awang Musa

Abd. Aziz Ishak

Isa Ipal


Yaakob IsaIsmail Abd. Razak

Abd. Razak Omar

Mahbob Abd.Wahab

Ramli Abd.Rahman

Zakaria Awang Ali

Abd. Aziz Ishak


Chazi Zakaria

Zakaria Mohd.Sharif

Zainuddin AhmadAhmad Suffian

KKBS

KKBS

RISDA

KKBS

KKBS

KEMENTAH

RISDA

FELDA

KKBS

FELDA

KKBS

DARA

KKBS

KKBSKKBS

KKBS

KKBS

FELDA

KKBS

KKBS

FELCRA

KKBS

KKBS

KKBS

KKBS

11

178.

179.

180.181.

182.183.184.185.

186.

187.188.189.

190.

191.

192.

193.

194.

195.

196.

197.

198.

199.

200.

201.

202.

Kursus Usahawan UntukPegawai-pegawai Pem-bangunan (KUPP II)

Kursus Pengurusan KedaiRuncit

Melahir/Membena UsahawanKursus Pengurusan KedaiRuncit






EDPII


Kursus Pengurusan KedaiRuncit





Kursus Khas Melahir/Membena Usahawan



Kursus Pengurusan KedaiMakan


Kursus Pengurusan KedaiRuncitMelahir/Membena Usahawan

WilayahPersekutuan

Johor

SabahKedah

P.PinangPerakSelangorJohor

Pahang

Kelantan

Sabah

Kelantan

Perlis

Johor

Kelantan

Sarawak

Selangor

WilayahPersekutuan

WilayahPersekutuan

Pahang

Trengganu

Sabah

KedahPerak

Selangor

Nov. 9-20

Nov. 9-14

Nov. 9-20

Nov. 14-19

Nov. 16-27

Nov. 16-27

Nov. 16-27

Nov. 16-27

Nov. 16-18

Nov. 16-21

Nov. 16-27

Nov. 21-26

Nov. 25-Dis. 4

Nov. 23-Dis. 4

Nov. 23-25

Nov. 23Dis. 4Nov. 30-Dis. 2

Nov. 30-11

Nov. 30-Dis. 18

Nov. 30-Dis. 11

Nov. SI-Dis. 11

Nov. 30-Dis. 5

Dis. 7-18

Dis. 7-12

Dis. 7-18

Isa Bakar

Tarmide Omar

Omar Othman

Mohd. AminAhmad

Yaakob IsaIsa Bakar

Rusdi Mustapha

Wan HassanWan Kadir

Rabiah Hashim

Shafee HashimAbd. Malek SaraanAini Idros

Mohd. IskandarYusof

Ramli Ahmad

Tg. Abd. NawawiTg. IsmailFakaruddin Mohd.


Chazi Zakaria

Zainuddin Ahmad

Isa Ipal

Mohd. ZakiHamzah

Isa Ipal

Yaakob Isa


Rusdi Mustapha

KKBS

RISDA

KKBS

RISDA

KKBSKKBSRISDA

FELDA

KKBS

KKBS

YPB

RISDA

KKBS

KKBS

KKBS

KKBS

KKBS

KKBS

KEMENTAH

KKBS

KKBS

YPB

KKBS

RISDA

KKBS.

12

203.204.

205.

206,

207.


Kursus Pengurusan




Melaka

PahangSabah

Trengganu

Kelantan

Dis. 7-18

Dis, 7-12

Dis. 7-18

Dis. 14-16

Dis. 14-25

Abd. Razak Omar

Omar OthmanAbd. Malek Saraan

Tg. Abd. NawasiTg. Ism ail

Ramli Abd.Rahman

KKBS

FELDA

YPB

KKBS

KKBS

13

BENGKEL USAHAWAN SEHARI

1. MERANCANG KEPERLUANWANG TUNAI PERNIAGAANANDA

TUJUAN

— Membincangkan beberapa teknikyang berkesan bagi menjamin danmemperbaiki ketunaian per-niagaan.

2. MERANCANG KEUNTUNG-AN PERNIAGAAN ANDA

TUJUAN

— Membincangkan beberapa kaedahpengurusan perniagaan yang boleh

minimakan kos dan meninggikankeuntungan perniagaan.

PESERTA-PESERTA

Semua peniaga-peniaga runcittidak kira apa jenis barang yang diper-niagakan, termasuk yang menjualperkhidmatan seperti bengkel motor,kedai jahit, restoren, kedai dobi dansebagainya.

14

BENGKEL USAHAWAN SEHARI

Bil.

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12

Bengkel

Merancang Keperluan WangTunai Pemiagaan Anda






Merancang KeuntunganPemiagaan Anda




Merancang KeuntunganPemiagaan AndaMerancang KeuntunganPemiagaan Anda

Tempat

Petaling Jay a

P. Pinang

K. Kinabalu

Kuching

J. Bharu

Kuantan

Petaling Jaya

P. Pinang

K. Kinabalu

Kuching

Kuantan

J. Bharu

Tarikh

Jan. 25

Feb. 22

Mac 22

April 19

Mei 17

Jun28

Julai 19

Ogos 23

Sept. 20

Okt. 25

Nov. 22

DU 27

Penyelaras

Shafie Hashim

Omar Othman

Isa Bakar

Awang Musa

Zakaria Sharif

Zainuddin Ahmad

Mustapha Siifa'at

Isa Bakar

Shafie Hashim

Zakaria Sharif

Awang Musa

Omar Othman

Bayaran

$10.00

$10.00

$10.00

$10.00

$10.00

$10.00

$1000

$10.00

$10.00

$10.00

$10.00

$10.00

15

SEMINAR KHAS:PEMASARAN PUNCA KEJAYAAN PERNIAGAAN

TUJUAN

Dunia perniagaan hari ini penuhdengan segala cabaran dan persaingan.Yang berjaya hanya yang gigih dandinamik. Di dalam pergolakan inipasaran merupakan medan per-tarungan utama peniaga-peniagamasing-masing cuba mdndapat wangringgitpengguna.

PESERTA

Seiaras dengan kegeloraan ini,Seminar 'Pemasaran Punca KejayaanPerniagaan' dibentuk khas untukmerintis jalan kepada usahawan-usahawan dan peniaga-peniagabumiputra mengatasi cabaran-cabarantersebut.

16

SEMINAR PEMASARAN 2 HARI

Bil.

1.

2.

3.

4.

5.

6.

7.

Bengkel

Pemasaran Punca KejayaanPerniagaan







Tern pat

Petaling Jay a

Kota Bahru

Alor Star

Kuching

K. Kinabalu

Kuantan

J. Bharu

Tarikh

Feb. 21-22

Mac 21-22

April 25-26

Mei 23-24

Jun 27-28

Sept. 26-27

Dis. 19-20

Penyclaras

Mansor Abd.Rahman

Abdul Wahab

Abdul Wahab

Mansor Abd.Rahman

Mansor Abd.Rahman

Abdul Wahab

Mansor Abd.Rahman

Bayaran

$20.00

$20.00

$20.00

$20.00

$20.00

$20.00

$20.00

17

KURSUS PENGURUSAN PEMBINAAN

Kl KAEDAH PENENTUAN KOSPEMBINAAN

TTJJUAN KURSUS

— Melatih peserta mencatit rekod-rekod permagaan yang mustahakmengenai hasil, kos, belanja,hutang.

— Mengira kos yang sebenar bagi pro-jek yang telah siap dan sedang ber-jalan.

— Menyediakan penyata kewanganberdasarkan kaedah yang dipela-jari.

KANDUNGAN KURSUS

— Penerangan tentangKos Kontrek.

Penentuan

Pengkelasan akaun dan kod akaun.Mengendali dokumen asal danpunca maklumat-maklumat kos.Penggunaan Buku-Buku CatitanAsal.Ringkasan kos-kos bahan, upah,alat perkakas pengangkutan dankerja-kerja sub-kontrek.Penyelarasan untuk bayar dulu danbayaran terakru (atau bayaran ter-tanggung).

Membuat Timbang Duga.Menyediakan Akaun-Akaun Akhir:Penyata Untung Rugi, Kunci Kira-Kira.LATIHAN: Membuat penentuankos beberapa projek berdasarkankaedah yang dipelajari.

PESERTA

Kursus ini sesuai untukpengurus/pemilik penuagaan pembi-naan, serta kakitangan yangmenguruskan hal-bal akaun dan kos.

K2 PENGURUSAN KEWANGANPEMBINAAN

TUJUAN KURSUS— Untuk xnembolehkan peserta-

peserta memahami kedudukankewangan yang sewajarnya.

— Mengukur daya keuntungansyarikat dan menyedari keperluanrancangan kewangan untuk kelan-caran projek.

KANDUNGAN KURSUS— Edaran Akaun.— Analisa Akaun-Akaun Terakhir:

(a) Penyata Untung Rugi(b) Kunci Kira-Kira

— Prinsip-Prinsip pulangan ke atasmodal.

— Nisbah kewangan dan nisbah ken-dalian yang mustahak.

— Menentukan keperluan kewangansesuatu projek/syarikat.

— Anggaran aliran wang tunai.— Kaedah membuat pemohonan pin-

jaman.(a) Maklumat penting yang di-

kehendaki.(b) Contoh kenas kerja dan latihan

berdasarkan panduan yangtelah dibincangkan.

18

PESERTA

Terdiri dari pengurus/pemilik per-niagaan pembinaan scrta kakitanganyang mengendalikan hal-hal akaun dankewangan.

K3 PENGURUSAN PROJEK ASAS

— Kajian kes — mengangkut konkrit— Merancang kerja

— Bar charts— Angkatap buruh— Pengurusan bahan

— Kajian kes — membina rumah— Aliran wang tunai.

TUJUAN KURSUS:

— Membolehkan peserta (peniagapembinaan) mendapat fahamanyang mendalam tentang teknik danprinsip pengurusan moden.

— Mengamalkan prinsip-prinsippengurusan projek untuk mem-pastikan pencapaian maklumatprojek pembinaan.

KANDUNGAN KURSUS:

— Cara menyenangkan kerja— Kaji cara— Susunan tapak— Carta kegiatan rencam

PESERTA:

Terdiri daripada pengurus/pemi-lik perniagaan pembinaan, sub-kontrekdan penyelia/kepala di tapak binaan.

K4 KAEDAH PENENTUAN KOS/PENGURUSAN KEWANGAN

Kursus ini ialah cantuman kedua-dua kursus (iaitu Kaedah PenentuanKos dan Penguins Kewangan Pembi-naan) dijalankan selama 4 hari.

(Kursus Khas untuk KontrektorJKR - AnjuranJKR).

19

KURSUS PENGURUSAN PEMBINAAN

Bil.

1.2.

S.

4.

5.

6.

7.

8.

9.

10,

11.

12.13.

14.

15.

16.

17.

18.

19.

20.

21.

22.

Kursus

Pengurusan Projek AsasPengurusan KewanganPembinaan

Kaedah Penentuan KosPembinaan

Pengurusan Projek Asas

Pengurusan KewanganPembinaan



'Kaedah Penentuan Kos/Pengurusan Kewangan

'Pengurusan Projek Asas



Pengurusan Projek AsasPengurusan KewanganPembinaan


Pengurusan KewanganPembinaanPengurusan Projek Asas





Pengurusan KewanganPembinaanKaedah Penentuan KosPembinaan

Tempat

Kuching

Kuching

Kuching

KotaKinabalu

KotaKinabalu

KotaKinabalu

JohorBahru

WismaBeliaWismaBelia

PulauPinang

KotaBahru

SandakanSandakan

Sandakan

KualaTrengganuFELDA,Johor

FELDA,JohorFELDA,Johor

PulauPinang

Tawau

Tawau

Tawau

Tarikh

Jan. 19-21

Jan. 22-24

Jan. 26-28

Feb. 16-18

Feb. 19-21

Feb. 23-25

Mac 2-4

Mac 9-12

Mac 9-12

Mac 17-19

April 13-15

Mei 11-15

Mei 14-16

Mei 18-20

Jun 8-10

Jun 15-17

Jun 18-20

Jun 22-24

Ogos 10 12

Ogos 17 19

Ogos 20-22

Ogos 24-26

Penyelaras

Mah Lok Abdullah

Mah Lok Abdullah

Mak Lok Abdullah

Apili Taib

Apili Taib

Apili Taib

Rusdi Mustapha

Rusdi Mustapha

Apili Taib

Mah Lok Abdullah

Apili Taib

Rusdi Mustapha

Rusdi Mustapha

Rusdi Mustapha

Apili Taib

Mah Lok Abdullah

Mah Lok Abdullah

Mah Lok Abdullah

Apili Taib

Rusdi Mustapha

Rusdi Mustapha

Rusdi Mustapha

Bayaran

$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

$80.00

$30.00$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

20

23.

24.

25.

26.

27.

28.

29.

30.

31.

52.

33.

34.

35.

86.

•

*Kaedah Penentuan Kos/Pengurusan Kewangan

'Pengurusan Projek Asas




'Kaedah Penentuan Kos/Pengurusan Kewangan

*Pengurusan Projek Asas



Penentuan Kos



Kaedah Penentuan KosPcmbinaan


WismaBella

WisniaBella

FELDA,Johor

FELDA,

FELDA,Johor

WismaBelia

WismaBelia

FELDA,Pahang

FELDA,Pahang

FELDA,Pahang

FELDA.NegeriSembilan

FELDA,NegeriSembilan

FELDA,NegeriSembilan

KotaBharu

Sept. 7-10

Sept. 7-10

Sept. 14-16

Sept. 17-19

Sept. 21-23

Sept. 28-Okt. 1

Sept. 28-Okt. 1

Okt. 5-7

Okt. 8-10

Okt. 12-14

Nov. 2-4

Nov. 5-7

Nov. 9-11

Dis. 7 9

Mah Lok Abdullah

Apili Taib

Mah Lok Abdullah

Mah Lok Abdullah

Mah Lok Abdullah

Apili Taib

Rusdi Mustapha

Apili Taib

Apili Taib

Apili Taib

Rusdi Mustapha

Rusdi Mustapha

Rusdi Mustapha

Apili Taib

$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

$30.00

$90.00

$30.00

*Khas untukjabatan Kerjaraya

21

MANAGEMENT ACCOUNTING SECTION— SYNOPSIS OF COURSES

MA 1 INTRODUCTION TOACCOUNTING PRACTICES

This course introduces the basics ofaccounting principles and their prac-tical uses.

It is useful for all junior personnelwho are directly or indirectly involved inaccounting functions.

MA 2 BASIC ACCOUNTING FOREXECUTIVES

Most executives in companies havelittle or no background in accounting tobe able to understand and interpret ac-counting reports correctly. This courseaims at giving executives sufficientknowledge of accounting.

It is suitable for both junior andsenior executives who have some or noknowledge of accounting.

MA 3 FINANCIAL MANAGEMENTI

This course is particularly suitablefor senior non-financial managers. Theemphasis of the course is on Manage-ment of Short Term Sources of Finance,such as Working Capital Management,Cash Planning, Understanding Finan-cial Statements & Analysis of FinancialStatements.

MA 4 FINANCIAL MANAGEMENTII

This is a follow up to FinancialManagement I and emphasis is on giv-ing senior Managers an opportunity to

know about long term financing.Basically the course covers CapitalMarkets — both primary and secon-dary; how they operate, Types of LongTerm Financing, Business Valuationand Portfolio Management.

MA 5 COSTING I (Offered only inRegional Offices)

This course is suitable for person-nel in Marketing, Production and otherfunctions, who have no knowledge ofCosting. It concentrates on ProductCosting with emphasis on the threeelements of product cost, i.e. Materials,Labour and Overheads.

COSTING II

This is an advanced course forthose who have already attendedCosting I. The subjects covered areMarginal Costing & BreakevenAnalysis, Standard Costing and CostingMethods such as Job Costing, ProcessCosting etc.

MA 6 PROJECT EVALUATIONAND CONTROL

The course aims at training par-ticipants in project appraisal using Dis-counted Cash Flow (DCF) techniques.

It is useful for middle mangementexecutives with some accountingbackground and also professionalengineers, architects and others whoneed a knowledge of project appraisal.

22

MA 7 CASH FLOW MANAGE-MENT

The course enables participants tosee their contribution to the manage-ment of cash flow and also trains themin the techniques of Cash Flow Manage-ment.

It is suitable for middle and topmanagement executives.

MA 8 BUDGETARY CONTROL

This course enables participants toprepare and use budgets for planningand control.

All middle and top managementexecutives who are interested in gaininga sound knowledge of Budgeting and itsapplication as a control tool in businessorganisations, would benefit from thiscourse.

MA 9 PENGENALANPERAKAUNAN

Kursus ini bertujuan untukmemberi fahaman asas tentang prinsip-prinsip perakauran dan bagaimanamempraktikkannya.

Kursus ini adalah sesuai untuksemua kakitangan rendah yang terlibatdalam urusan akaun secara langsungatau tidak langsung.

MA 10 PENENTUAN KOS

Kursus ini adalah sesuai untukeksekutif atau pegawai di dalam bidangPemasaran, Pengeluaran & bidang-bidang lain yang tidak mempunyai asaspengetahuan Penentuan Kos.

Tumpuan perbincangan adalahmengenai 3 unsur utama Kos Barangiaitu Kos Bahan, Buruh & Overhead.

MA 11 PLANNING AND CON-TROL THROUGH MANAGE-MENT ACCOUNTING I

This course deals with a companyand its activities in planning and controlthrough the Management InformationServices provided by the Accountant.Balance Sheet, Profit and Loss Ac-counts, Financial Ratios, CostClassifications and Product Costs arecovered.

This course is designed for practis-ing Accountants and top managementexecutives.

MA 12 PLANNING Sc CONTROLTHROUGH MANAGEMENT AC-COUNTING II.

This course covers the moreadvanced techniques of ManagementAccounting such as Standard Costs,Flexible Budgeting, Fund Planning,Profit Planning, and the Planning andControl of Capital Expenditure.

Senior management executives &accountants will find this coursebeneficial.

MA 13 PENGURUSAN KEWANG-AN

Kursus ini adalah sesuai untukpengurus-pengurus yang bukan daribidang Kewangan.

Penekanan kursus adalahmengenai Pengurusan Punca-PuncaKewangan jangka pendek sepertiPengurusan Modal Kerja, PerancanganTunai, dan memahami dan analisaPenyata-Penyata Kewangan.

23

MA 14 RANCANGAN & KAWALANMELALUI PERAKAUNAN PENG-URUSANI

Kursus ini adalah berkenaandengan syarikat perniagaan & kegiatan-nya di dalam bidang Perancangan &Kawalan melalui khidmat-khidmatPenerangan Pengurusan yangdisediakan oleh Akauntan.

Di antara tajuk-tajuk yang dibin-cangkan ialah Neraca Kira-kira, AkaunUntung & Rugi, Nisbah Kewangan,Penjenisan Kos dan Kos Barangan.

Kursus in! adalah sesuai untuk Akaun-tan dan eksekutif kanan.

MA 15 RANCANGAN & KAWALANMELALUI PERAKAUNAN PENG-URUSAN II

Kursus ini adalah berkenaandengan teknik-teknik PerakaunanPengurusan yang lebih mendalamseperti Kos Standard, Belanjawan Flexi-ble, Perancangan Tunai, PerancanganKeuntungan dan Perancangan danKawalan Belanjawan Modal. Semuaeksekutif-eksekutif kanan & akauntanakan mendapat faedah denganmengikuti kursus ini.

24

MANAGEMENT ACCOUNTING SECTION

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•^Budgetary Control

•Introduction to AccountingPractices

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Basic Accounting forExecutives

,—•Budgetary Control••Project Evaluation &

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Financial Management I

'Budgetary Control•^fanning & Control throughManagement Accounting I

Cash Flow Management

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•Budgetary Control•Budgetary Control

Ptngenalan Perakaunan

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Venue

to.p.c.,PetalingJayaN.P.C.,PetalingJayaN.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJayaK.L.N.P.C.,PetalingJayaN.P.C.,PetalingJayaK.L.N.P.C.,PetalingJayaN.P.C.,PetalingJayaN.P.C.,PetalingJaya

N.P.C.,

N.P.C.,Petaling

N.P.C..PetalingJaya•N.P.C.,N.P.C.,PetalingJaya

Date

Jan. 5-9

Jan. 12-14

Jan. 19-23

Feb. 16-20

Feb. 23-27

March 9-11March 9-13

March 16-18

March 16- 18"April 13-15

April 27-29

May 4-6

May 19-21

June 8-10

July 6-10

July 20-22

Aug. 3-5

Officer In-Charge

A.T. Sundram

Charles Teh

Teo Ten

A.T. Sundram

Charles Teh

Teo TenA.T. Sundram

A.T. Sundram

Charles Teh'Harris Itam

Charles Teh

A.T. Sundram

Harris ItamCharles Teh

Teo Ten

Harris ItamA.T. Sundram

Fee

_

-

$150.00

-

$200.00

—-

$120.00

—$120.00

$120.00

$120.00

—

-

$150.00

$90.00

$90.00

25

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Pengenalan Perakaunan

planning & Control throughManagement Accounting II

Rancangan & Kawalanmelalui Perakaunan I

Rancangan & Kawalan

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Project Evaluation &Control

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,

PetalingJayaN.P.C.,PetalingJaya

Sept. 7-11

Sept. 14-16

Oct. 5-7

Nov. 2-4

Nov. 16-20

Teo Ten

Charles Teh

Harris I tarn

Harris Itam

Charles Teh

1150.00

$120.00

$90.00

$90.00

$200.00

•Specially for Felda"Specially for the Pilgrim's Fund Management Board (LUTH)

26

SALES & MARKETING SECTION— SYNOPSIS OF COURSES

SM 1 SALESMANSHIP

The objective of this course is tohelp sales personnel develop asystematic approach to making sales soas to increase sales volume.

All sales personnel especially thosedirectly connected with selling con-sumer goods or services, will find thiscourse useful.

SM 2 SALES MANAGEMENT

The objective of the course is tohelp sales management personneldevelop an organised approach in deal-ing with problems they encounter inmanaging their sales force and otherfunctional responsibilities in planning,directing and controlling the total salesoperations in the company. The coursehighlights the skilful use of majormethods, techniques and tools in solvingvarious problems.

Sales Managers and Senior SalesExecutives who are involved in plann-ing, directing and controlling the salesoperations in their respective organisa-tions would benefit from this course,

SM 3 INTRODUCTION TOMARKETING MANAGEMENT

The objective of this course is to ac-quaint sales & marketing personnel inthe various industries with modernmarketing concepts & tools. It also seeksto help sales executives handle the com-plex marketing problems of today'scompetitive market situation.

It is useful for all sales & marketingpersonnel.

SM 4 PROFITS THROUGHADVERTISING

The objective of the course is togive participants an awareness of theprinciples and problems in advertising,with a view to helping them to makesound executive decisions for greater ef-fectiveness of advertising appropria-tions. The course will also stimulate ac-tive interest and intelligent appreciationof different advertising media.

Senior and Middle Managementpersonnel in the Marketing/SalesDepartments who are responsible foradministering .advertising appropria-tions would benefit from this course.

SM 5 SETTING UP EXPORTBUSINESS

This course has been speciallydesigned and developed for new comersin export business. Its objective is toprovide comprehensive information onthe mechanics of conducting exportbusiness within the broad framework ofGovernment Policy and Procedures.

Enterpreneurs/Managers who areinterested in setting up export business,will find this course useful.

SM 6 IMPORT PROCEDURES &DOCUMENTATION

This course covers a wide range ofoperations involved in handling im-ports.

27

Its objective is to provide com-prehensive information on the techni-ques of importing merchandise intoMalaysia, the procedures incidentalthereto and the documents used atvarious stages of import transactions.

This course is suitable for ex-ecutives who want to acquire knowledgeof import trade practices and pro-cedures in Malaysia. Those who handleimport shipments in agency houses,manufacturing establishments, govern-ment and semi-government institutions,banks etc. will also benefit from thiscourse.

SM 7 MARKETING RESEARCH

This course deals with the con-cepts, principles, techniques & methodsof marketing research work whichmarketing executives, managers andsalesmanship will be able to put intotheir business practice effectively, forcreating a new market, developing newproducts and diversifying business etc.

This course is suitable forMarketing executive, managers andsalesman who are involved in the follow-ing functions:

— Improv ing and promotingmarketing activities.

— Planning strategies for new productdevelopment.

— Diversification of business.— Expansion of market shares.— Setting up of new business or bran-

ches.— Merchandise Assortment.— Entry into different industries etc.

SM 8 STRATEGIES FOR MARKETCREATION &: DEVELOPMENT

Malaysian enterprises, today arefaced with dynamic environmentalchanges, intensifying competition, anddivergent consumers and users' needs.To meet these needs, this course aims atnot only presenting effective and in-novative marketing strategies & tacticsbut also recommendations forstrengthening competitive power inbusiness & industry.

Business & marketing personnelresponsible for marketing plans &policies including government officialsresponsible for commercial & industrialpolicies will find this programmebeneficial.

SM 9 MEMULAKAN PERNIAGA-AN EKSPOT DAN TATACARAEKSPOT & DOKUMENTASI

Kursus ini dibentuk khas untukmereka yang baru mencebur diri dalamdunia perniagaan ekspot. Modular 1bertujuan member! penerangan yanglengkap tentang cara-cara mengen-dalikan perniagaan ekspot mengikutdasar-dasar kerajaan dan cara-caraperlaksana£.nnya. Modular II memberimaklumat yang lebih lanjut tentangberbagai operasi yang terlibat di bidangmemproses tempahan ekspot (EkspotOrder).

SM 10 PENGENALAN PENGU-RUSAN PEMASARAN

Maksud dan tujuan kursus iniadalah untuk memperkenalkan konsepdan teknik pemasaran yang modenkepada para eksekutif di bahagian

28

jualan dan pemasaran dari berbagai in-dustri, Melalui kursus ini mereka jugaakan dibantu dengan caramenyelesaikan masalah-masalahpemasaran yang kompleks akibat situasipasaran yang kompetitif di masa kini.

SM 11 KEJURU JUALANTujuan kursus ini adalah untuk

melengkapi para jurujual pengetahuanyang sistematik dalam pendekatanmereka terhadap usaha meningkatkankadar jualan.

Para peserta yang dalam tugashahannya aktif menjual productperkhidmatan atau idea, akan merasamunafaat dari kursus ini.

SM 12 TATACARA & PENGURUS-AN IMPOT

Kursus ini menjelajahi berbagaiaspek yang melibatkan pengurusan im-pot.

Tujuan kursus ini adalah untukmelengkapi para peserta denganpengetahuan yang komprehensifmengenai teknik mengimpot diMalaysia, tatacara yang berkenaan dandokumen yang digunakan dalam setiapaktiviti transeksi impot.

SM 13 PENGURUSAN RUNCIT

Isi kursus ini meliputi semua aspekpengurusan perniagaan runcit.

Tujuan kursus ini adalah untukmensejajarkan para peserta denganstrateji dan sistem pengurusan stok,kewangan dan pemasaran yang moden.

Kursus ini sangat berguna bagimereka yang memegang terajupengurusan perniagaan runcit.

29

SALES AND MARKETING SECTION

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Setting Up Export Business& Documentation

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Venue

N.P.C.,PetalingJayaN.P.C.,PetalingJayaN.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C..PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C..PetalingJaya

N.P.C..PetalingJaya

N.P.C..Petaling

Date

Jan. 5-9

Feb. 16-20

March 2-6

March 16-20

March 16-18

March 23-27

April 610

April 20-24

May 4-8

May 11-15

May 25-29

June 8-12

June 8-18

June 22-26

Officer In-Charge

Lee Kok Leong

Gokul Naidu

A.K. Chand

Gokul Naidu

Mohd. Shah

Gokul Naidu

Sabari Jusoh

Abdul Wahab

A.K. Chand

Lee Saw Hoon

Sabari Jusoh

Mohd. Shah

Lee Saw Hoon

Mohd. Shah

Fee

$200.00

$250.00

$200.00

$200.00

$90.00

$250.00

$200.00

$150.00

$250.00

$250.00

$150.00

$200.00

-

$250.00

"Specially for Ministry of Trade & Industry. K.L.

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Salesmanship

Memulakan PerniagaanEkspot dan Dokumentasi

Strategy for MarketCreation & Development

Marketing Research

Introduction to MarketingManagement

Salesmanship

Sales Management

4th Diploma Programmein Marketing Management

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJayaN.P.C..PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,P JavaN.P.C.,PetalingJaya

July 6-10

July 20-22

July 20-24

Aug. 3-7

Aug. 17-21

Aug. 24-28

Sept. 7-11

Sept. 21-25

Oct. 12-16

Oct. 19-23

Nov. 9-13

Nov. 16-20

Nov. 23-27

Dec. 7-11

Dec. 14-18

Sept. 1980-April 1982

Lee Saw Hoon

Sabari Jusoh

Abdul Wahab

Sabari Jusoh

David Kuang

David Kuang

David Kuang

Mohd. Shah

Lee Kok Leong

Sabari Jusoh

Lee Kok Leong

Lee Saw Hoon

Gokul Naidu

Abdul Wahab

David Kuang

$250.00

$90.00

$200.00

$150.00

$200.00

$250.00

$250.00

$250.00

$200.00

$150.00

$250.00

$250.00

$200.00

$200.00

$250.00

Mansor AbdulRahman

131

INDUSTRIAL RELATIONS SECTION— SYNOPSIS OF COURSES

IR I INDUSTRIAL RELATIONSFOR SUPERVISORS

The objective of this course is topresent methods for dealing with pro-blems of present-day supervision; helpfoster the development of supervisoryability; enable participants to reviewtheir concepts and practices of in-dustrial relations; exchange ideas andexperiences with each other and developalternative approaches to promote andmaintain industrial peace, reduce areasof conflict and encourage harmoniouslabour relations, and cultivate produc-tivity consciousness. The course alsofocusess on the following objectives:developing supervisory skills in respectof management and human resources;developing an understanding of issuesand forces affecting an industrialorganisation and work-place; develop-ing the ability to analyse and resolveconflicts arising out of the work rela-tionship; and developing an ap-propriate style of leadership for chang-ing supervisory requirements.

Supervisors at all levels wouldbenefit from this course.

IR 2 MANAGEMENT OF LABOURRELATIONS

This course would enable par-ticipants to review their concepts andpractises of labour relations, exchangeideas and experiences with each other

and help develop alternative ap-proaches to promote and maintain in-dustrial peace, reduce areas of conflictsand encourage harmonious labour rela-tions and cultivate productivity con-sciousness. The course focusses on thefollowing objectives: developingmanagerial and supervisory skills inrespect of management and humanresources; developing an understandingof issues and forces affecting an in-dustrial organisation and work place;developing the ability to analyse andresolve conflicts arising out of the workrelationship; and developing an ap-propriate style of leadership for chang-ing managerial and supervisory re-quirements in making organisationaldecisions.

The course is designed for seniorexecutives in all fields.

IR 3 INDUSTRIAL CONFLICTSAND REMEDIES

The main objective of the course isto provide senior management person-nel, government officials and tradeunion executives with ideas and ex-periences in the field of employer-employee relations. The coursehighlights the imperative need foravoiding conflict in the industrialsphere. The course analyses the forcesresponsible for labour unrest, its adverseeffects on discipline, working condi-tions, production and productivity. Italso enables participants to study

32

various existing methods to prevent andsettle industrial disputes and the needfor further improvement in handlingworkers grievances, disputes and strikesto promote industrial peace so essentialfor economic prosperity and futureemployment potential.

Senior management personnel inindustry, government and semi-government officials and trade unionsexecutives, would be suitable for thiscourse.

IR 4 DISCIPLINE IN INDUSTRY

This course enables managementpersonnel and trade union officials toappreciate the need for effectivediscipline in industry for proper and ef-fective functioning of organisations.The course analyses various types of in-discipline prevailing in industry andtheir adverse effect on production, pro-ductivity and industrial peace. Par-ticipants will be exposed to existingmethods and practices used to handledisciplinary matters and their furtherimprovement; and to the principles andpractices to be followed before takingdisciplinary action. It also provides par-ticipants with an opportunity to ex-change ideas and experiences on thetheory of Natural Justice.

The course is for senior manage-ment personnel and trade unionexecutives.

IR 5 INDUSTRIAL RELATIONSFOR TRADE UNION EXECU-TIVES

union executives, help develop anunderstanding of issues and forces affec-ting the working of trade unions and anability to analyse and resolve conflictsobjectively. Participants will be in-troduced to various aspects of collectivebargaining, negotiation techniques,wage determination, and the implica-tions involved in workers' participationin management.

The course will enable participantsto review their concepts and practices oflabour relations, learn from each otherand enable each one to discover alter-native approaches to Industrial Rela-tions with a view to reducing areas ofconflict and encouraging a harmoniousatmosphere.

This course is for all trade unionexecutives.

IR 6 INDUSTRIAL RELATIONSAND LABOUR LAWS

The objective of this course is toenable participants to devise ap-propriate formal and informal means ofmaintaining good industrial relations.Emphasis in this course will be given tothe various labour laws connected withIndustrial Relations.

It is hoped that this course willenable participants to review their con-cepts and practices of labour relationsin the light of labour legislations; tolearn from each other and to discoveralternative approaches to IndustrialRelations and encourage a harmoniousatmosphere.

The objective of this course is to Senior executives in managementpresent methods for dealing with and trade union executives, would bepresent-day problems faced by trade suitable for the course.

IR 7 GRIEVANCE HANDLINGThis course is designed to in-

troduce participants to the GrievanceHandling process, and guide them inpreparing agreements that would coverall potential areas of disagreementsand, primarily, help them to anticipateand prevent potential causes ofmanagement/labour conflicts.

The course would benefit manage-ment personnel in industry, governmentand semi-government officials.

IR 8 COLLECTIVE BARGAINING& NEGOTIATION PROCEDURES

The objective of this course is toprovide a forum for management per-sonnel and trade union executives tocritically examine and discuss the prin-ciples and practices of CollectiveBargaining and the effective applicationof Collective Bargaining for continuedand fruitful co-operation betweenemployers and employees with a view toensuring increased efficiency and Pro-ductivity in Industry leading to pro-gressive improvement in the living stan-dards of people. The course focuses onsuch topics as the principles of CollectiveBargaining; form and contents ofCollective Agreements; negotiationtechniques and procedures; machineryfor the prevention and settlement ofdisputes, the rights, responsibilities andobligations of management and labour,and the role of Collective bargaining inthe promotion and maintenance of in-dustrial peace and harmony.

IR 9 DOMESTIC ENQUIRY PRO-CEDURES

In ma in t a in ing discipline,employers may have to implement

disciplinary actions for habitual infrac-tion of work rules. The EmploymentOrdinance requires that in suchdisciplinary actions as Dismissal, Demo-tion & Suspension, the employer has tohold a "due enquiry".

But what constitutes a "due en-quiry"? Nothing has been laid downunder the law. However certainguidelines have been laid down by theIndustrial Court for such enquiries.

To that extent this course is design-ed to provide some of these guidelines.Participants will be able to observe &participate in a mock Domestic Enquirywhich will include among others theexamination & cross-examination ofwitnesses as well as the recording ofstatements & the recommendation ofappropriate disciplinary action.

IR 10 PERHUBUNGAN PERUSA-HAAN UNTUK PENYELIA

Kursus ini membentangkankaedah-kaedah mengendalikanmasaalah yang dihadapi oleh penyelia-penyelia pada masa ini; untukmenolong dan menggalakkan sertamembena kebolehan menyelia.

Membolehkan peserta-peseita un-tuk menyemak konsep-konsep danmengamalkan perhubungan perusaha-an; bertukar-tukar fikiran danpengalaman serta membena beberapacara pendekatan yang lain bagi memajudan menjaga keamanan perusahaandengan mengurangkan pertikaian danmenggalakkan hubungan buroh yangharmoni.

Membena kemahiran menyeliadan berkaitan dengan pengurusan dan

34

punca-punca kemanusiaan; membenasatu kefahaman mengenai issue dantenaga-tenaga yang mempengaruhiorganisasi perusahaan dan tempatkerja.

Membena kebolehan menganalisadan menyelesaikan pertikaian-pertikaian yang terjadi dari hubungankerja di antara pekerja-pekerja sertamembena satu gayacara pimpinan bag!keperluan-keperluan penyeliaan yangsentiasa berubah.

Penyelia-penyelia dari segala pe-ringkat adalah sesuai untuk kursus ini.

IR 12 DISIPLIN DALAM IN-DUSTRI

Tujuan kursus ini ialah untukmembolehkan pegawai-pegawai pengu-rusan dan kesatuan sekerja menghargaiakan perlunya mempunyai disiplin yangefektif di dalam industri memajukanhubungan majikan — pekerja yanglebih baik dan tenaga kerja yang ber-puashati dan progresif.

Pegawai-pegawai pengurusan dankesatuan sekerja adalah sesuai untukkursus ini.

IR.ll PERHUBUNGAN PERUSA-HAAN UNTUK PEGAWAI-PEGAWAI KESATUAN SEKERJA

Untuk membentangkan kaedahmengendalikan masaalah yangdihadapi oleh pegawai-pegawai Kesa-tuan Sekerja pada masa ini.

Untuk membena dan memahamiissue dan tenaga yang mempengaruhikesatuan sekerja.

Untuk membena kebolehanmenganalisa dan menyelesaikan konflikdengan tepatnya.

Untuk membincangkan berbagaiaspek Tawaran Bersama; teknik-teknikperundingan; menentukan upah danjuga membincangkan apakah implikasiyang terlibat dalam hal penyertaanpekerja dalam pengurusan.

Kursus ini adalah sesuai untukpegawai-pegawai Kesatuan Sekerja.

TR 13 MENGENDALIKAN RU-NGUTAN

Kursus ini bertujuan untukmemperkenalkan peserta-pesertakepada proses mengendalikanrungutan. la memberi garis pandumengenai rungutan-rungutan pekerja,dan bagaimana membincangkan danmenyelesaikan rungutan-rungutan yangberkenaan. Kepentingan mengen-dalikan rungutan pekerja telah diakuidan adalah menjadi peranan penyelia-penyelia untuk mempastikan rungutan-rungutan tidak membantutkanpengeluaran. Akhirnya, kursus ini akanmembantu penyelia-penyeliamengetahui dan menghalang rungutanmenjadi pertikaian yang serius.

IR 14 TATA-CARA PENYIASATAN

Untuk mengekalkan disiplin yangberkesan, pihak majikan mungkindikehendaki mengambil tindakandisiplin terhadap pekerja-pekerja yang

35

selalu melanggar peraturan kerja.Menurut Ordinan Kerja sebelum ma-jikan mengambil tindakan disiplin,seperti memberhentikan, menurunkanpangkat atau menggantungkan kerjapekerja yang berkenaan, dia mestilahmengadakan tata-cara penyiasatanyang adil dahulu.

Bagaimana tata-cara penyiasatanyang adil ini dapat dijalankan? OrdinanKerja itu tidak memberi garis panduyang mencukupi mengenai bagaimanauntuk mengendalikan tata-carapenyiasatan ini. WalaubagaimanapunMahkamah Perusahaan telah memberi

garis pandu berkaitan dengan tata-carapenyiasatan ini semasa menyelesaikankes-kes pembuangan kerjanya.

Tujuan kursus ini ialah untukmemberi dan membincangkan garispandu ini. Peserta-peserta akan dapatmemerhati di samping dapat menyertaisatu tata-cara penyiasatan yang olok-olok. Semasa kursus, peserta-pesertaakan juga dapat melihat bagaimanasaksi-Saksi disoal atau disoal semula dancara merekodkan keterangan-keterangan mereka. Ini termasuk jugacara mendapatkan keputusan dan caramengesyorkan tindakan disiplin yangsesuai dan adil.

36

INDUSTRIAL RELATIONS SECTION

Item

1%></

VV

^

VA.

VVA

txVA.

V"•/I\yy13.

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Course

Mengendalikan Rungutan

Perhubungan Perusahaanuntuk Penyelia

Management of LabourRelations

Discipline in industry

"Management of LabourRelations

Tatacara Penyiasatan,

Grievance Handling

'"Industrial Relations forSupervisors

Industrial Relations forTrade Union Executives

'Domestic Inquiry Procedures

Industrial Relations forSupervisors

Mengendalikan Rungutan

/Collective Bargaining &Negotiation Procedures

"Industrial Relations forSupervisors/


Venue

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJayaN.P.C.,PetalingJaya

N.P.C.,PetalingJaya



N.P.C.,Petaling


N.P.C.,PetalingJaya

Date

Jan. 21-23

Jan. 26-30

Feb. 9-13

Feb. 16-20

March 2-6

March 10-12

March 23-25

March 23 -25

April 6-10

April 13-15

April 27-May 1

May 5-7

May 11-15

May 19-23

May 25-29

Officer In-Charge

Zahariah Mokhtar

Zahariah Mokhtar

Cbee Mew Leng

Francis Anil

Tong Kai Seng

'Zahariah Mokhtar

Chee Mew Leng

Chee Mew Leng

Francis Arul

Tong Kai Seng

Chee Mew Leng

Zahariah Mokhtar

Francis Arul

Francis Arul

Tong Kai Seng

Fee

$90.00

$150.00

$350.00

$250.00

-

190.00

$150.00

-

$150.00

$150.00

$200.00

$90.00

$250.00

-

$250.00

37

16.

17.

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n>

Discipline in Industry

Grievance Handling

-•Industrial Relations &Labour Law

j-

•Terhubungan Perusahaanuntuk Pegawai-pegawaiKesatuan Sekerja

''Domestic Inquiry Pro-cedures



fi'Industrial Relations forSupervisors

Discipline in Industry

Industrial Conflicts &Remedies



Tatacara Penyiasatan

fGrievance Handling

Collective Bargaining &Negotiation Procedures

rDisiplin Dalam Industri

N.P.C.,PetalingJaya


N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya


N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

June 1-6

June 8-10

June 8-12

June 29-JulyS

July 6-10

July 13-17

July 21-25

July 21-25

July 27-31

Aug. 10-14

Aug. 24-28

Sept. 7-11

Sept. 16-18

Oct. 5-7

Oct. 19-23

Nov. 2-6

Chee Mew Leng

Francis Arul

Tong Kai Seng

Zahariah Mokhtar

Chee Mew Leng

Francis Arul

Tong Kai Seng

Francis Arul

Chee Mew Leng_,

Francis Arul

Tong Kai Seng

Chee Mew Leng

Zahariah Mokhtar

Francis Arul

Tong Kai Seng

Zahariah Mok,htar

$250.00

$150.00

$250.00

$150.00

$150.00

$200.00

$150.00

-

$250.00

$250.00

$250.00

$200.00

$90.00

$150.00

$250.00

$150.00

38

32.

33.

34.

35.

Industrial Conflicts &Remedies


Domestic Inquiry Procedures

Grievance Handling

N.P.C.,PetalingJaya

N.P.C.,FetalingJaya


Nov. 9-13

Nov. 23-27

Dec. 7-9

Dec. 14-16

Chee Mew Lcng

Francis Arul

Tong Kai Seng

Chee Mew Leng

$250.00

J150.00

$150.00

$150.00

*SpeciaIly for Felda Kilang

39

MANAGEMENT DEVELOPMENT SECTION— SYNOPSIS OF COURSES

MD 1 LEADERSHIP & HUMANRELATIONS FOR MANAGERS

The course aims to give par-ticipants a knowledge and a betterunderstanding of the nature and prin-ciples of modern leadership and humanrelations, ways and means to executethem and the results to be achieved. Itseeks to train participants to executeleadership functions according todemocratic procedures and methods.

Top management and middlemanagement, executives of trade unionsand other organisations including thosewhose work involves them in executingleadership functions will find this coursebeneficial.

MD 2 INTRODUCTION TO PER-SONNEL MANAGEMENT

The course acquaints participantswith the various aspects of personnelmanagement and brings to light themany problems prevalent in this field.

Executives with technicalbackground who are currently involvedin personnel management; personnelexecutives who have newly acquired thispost; any others in managerial capacityand interested in familiarisingthemselves with personnel managementwould benefit from this course.

MD 3 TRAINING METHODOLO-GY (MODULE I — AIDS ANDMETHODS)

The course familiarises par-ticipants with a variety of trainingmethods. It demonstrates the usage ofaudio visual aids, and enables par-ticipants to use these training methodsand audio visual aids through role playexercises.

This course is suitable formanagers who are responsible for con-ducting courses in their organisations.Managers who wish to familiarisethemselves with training techniquesmay also participate in the course.

MD 4 TRAINING METHODOLO-GY (MODULE II — PLANNING &EVALUATION OF TRAININGPROGRAMME)

The course acquaints participantswith the various aspects of training andbrings to light the many problemsprevalent and provides some insight intothe planning and evaluation of trainingprogrammes.

It is useful to persons in charge oftraining in all fields. Managers who are,in addition to their normal functions,performing the training function orsupervising such a function, and anyothers in managerial capacity and in-terested in familiarising themselves withtraining and its related activities, willfind this course interesting.

40

MD 5 EFFECTIVE STAFF SELEC-TION

The objective of the course is to ac-quaint participants with the process ofeffectively selecting their staff and toenable them to go about the selectionprocess in a systematic way.

It will be of interest to managerswho are not personnel specialists but areinvolved in recruitment and selection.The course will also be of use to ex-ecutives who are new to personnelmanagement.

MD 6 MOTIVATION AND JOBSATISFACTION

The course aims at givingmanagers an insight into the attitudes,needs and motivation of employees enthe job, and the effect of these on theirperformance. The course providesuseful guidelines for a manager tounderstand people and to motivatethem to higher standards of productivi-ty-

All levels of managers and super-visors whose job requires them to in-teract with and motivate other person-nel will find this course useful.

MD 7 INTERPERSONAL COM-MUNICATION

The aim of this course is to ac-quaint participants with the scope of ef-fective communication and its conse-quences in business and industry and tofamiliarise them with the process ofcommunication. It seeks to make par-ticipants more sensitive to others by im-proving their listening and observingskills which are usually taken for grantedin the verbal communication process.

It is suitable for executives at alllevels whose effectiveness is dependentupon well planned and systematic com-munication.

MD 8 THE SUPERVISOR AS ATRAINER AND INSTRUCTOR

The course gives participantsknowledge and skills on the nature andprinciples of modern teaching, instruc-tion and training techniques in industryand business, ways and means to utilisethem and the results to be achieved.

It is useful to supervisors at alllevels (including those immediatelyabove operators) i.e. charge hands,senior clerks, etc. and all those whosework involves them in instructingothers.

MD 9 GROUPWORK AND DISCUS-SION LEADING

The course trains participants tolead group-discussions and conferencesaccording to democratic proceduresand methods; to develop cooperationbetween employers and staff-workersand all categories of employees withinan organisation; overcome resistance tochange; solve problems and developresponsibilities.

Managers, departmental heads,supervisors, executives of trade unionsand other organisations, and all thosewhose work involves them with leader-ship functions and communicating withpeople in small groups will benefit fromthis course.

41

MD 10 LEADERSHIP ANDHUMAN RELATIONS (BASICCOURSE)

This course gives participants aknowledge and a better understandingof the nature and principles of modernleadership and human relations, waysand means to execute them and theresults to be achieved. It seeks to trainparticipants in executing leadershipfunctions according to democratic pro-cedures and methods.

Middle management, supervisorsat all levels (those immediately aboveoperators included), executives of tradeunions and other organisations and allthose whose work involves them in ex-ecuting leadership functions will benefitfrom this course.

MD 11 PIMPINAN DAN PER-HUBUNGAN SESAMA

Kursus ini bertujuan untukmember! peserta-peserta pengetahuandan fahaman yang lebih mendalammengenai bentuk dan prinsip-prinsipmoden dalam perkara Pimpinan danPerhubungan Sesama Manusia, cara-

cara menggunakan prinsip-prinsip danhasil yang hendak dicapai. la juga ber-tujuan melatih peserta-peserta* meng-gunakan tugas-tugas Pimpinan dengancara teratur dan demokratik.

Kursus ini adalah sesuai untukpengurus a tasan, Penguruspertengahan, Penyelia-penyelia disemua peringkat, pegawai-pegawaikesatuan sekerja dan sesiapa yangmenyelia pekerja-pekerja yangdibawahnya.

MD 12 PENYELIA SEBAGAIJURULATIH DAN PENGAJAR

Kursus ini bertujuan untukmember! peserta ilmu pengetahuan dankepandaian dalam perkara dan prinsippengajaran moden, cara gaya melatihdan mengajar di dalam dunia perin-dustrian dan perniagaan, cara danupaya untuk menggunakannya danmendapatkan hasil.

Kursus ini adalah sesuai untukpenyelia dari semua peringkat (ter-masuk penyelia dan berhampiran sekalidengan pekerja) iaitu semua orang yangkerjanya melibatkan mereka melatihorang lain.

42

MANAGEMENT DEVELOPMENT SECTION

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'Introduction to PersonnelManagement

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Training Methodology I

ySeminar "Dorongan"

Groupwork & DiscussionLeading Techniques/Leadership & HumanRelations for Managers

Pimpinan & PerhubunganSesama Manusia_,Seminar "Komunkasi"

PenyelJa sebagai Jurulatih& Pengajar

^Motivation &JobSatisfaction

Introduction to PersonnelManagement

yPimpinan & PerhubunganSesama Manusia

Venue


N.P.C.,PetalingJaya

N.P.C.,PetalingJaya


N.P.C.,PetalingJayaN.P.C..PetalingJayaN.P.C.,PetalingJayaN.P.C..PetalingJaya

N.P.C.,PetalingJaya


N.P.C.,PetalingJaya

Date

Jan. 5-9

Jan. 12-16

Jan. 26-28

Feb. 23-25

March 9-15

March 21

March 23-25

April 6-10

May 4-6

May 16

May 18-20

May 25-29

June 8-12

June 22-24

Officer In-Charge

Faridah Ahmad Din

Guok Eng Chai

Rizaal ZainuddinPutra

Hassan Sulaiman

Cecilia Robert

Faridah Ahmad Din/Rizaal ZainuddinPutra

Choong Loo Kong


Hassan Sulaiman

Choong Loo Kong/Hassan Sulaiman

Hassan Sulaiman

Guok Eng Chai

Choong Loo Kong

Faridah Ahmad Din

Fee

$250.00

$250.00

$90.00

$90.00

$250.00

$30.00

$90.00 '

$250.00

$90.00

$30.00

$90.00

$250.00

$250.00

$90.00

43

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Supervisor as a Trainer &Instructor

^Penyelia sebagai Jurulatih& Pengajar

Seminar "Pimpinan"

/""Pimpinan & PerhubunganSesama Manusia

leadership & HumanRelations for Managers/Effective Staff Selection

•>

•Training Methodology II


•Interpersonal Communica-tion

Motivation & Job Satis-faction

/Pimpinan & PerhubunganSesama Manusia

Human Resources De-velopment Programme (7-weeks)

Human Resources De-velopment Programme

N.P.C.,PetalingJayaN.P.C.,PetalingJayaN.P.C.,PetalingJayaN.P.C.,PetalingJaya


N.P.C.,PetalingJayaN.P.C.,PetalingJayaN.P.C.,Petaling

N.P.C.,PetalingJayaN.P.C..PetalingJayaN.P.C.,PetalingJaya

N.P.C.,PetalingJaya

July 6-8

Aug. 3-5

Aug. 15

Aug. 22-24

Sept. 28-Oct. 2

Oct. 5-7

Oct. 12-16

Oct. 26-28

Nov. 2-4

Nov. 16-20

Dec. 14-16

April 6-May 23

Sept. 14-Oct. 31

Cecilia Robert


Guok Eng Chai/Hassan Sulaiman

Hassan Sulaiman

Faridah Ahmad Din

Choong Loo Kong

Guok Eng Chai


Cecih'a Robert

Faridah Ahmad Din

Hassan Sulaiman

Guok Eng Chai

Hassan Sulaiman

$90.00

$90.00

$30.00

$90.00

$250.00

$150.00

$250.00

$90.00

$150.00

$250.00

$90.00

$500.00

$500.00

44

INDUSTRIAL ENGINEERING SECTION— SYNOPSIS OF COURSES

IE 1 WORK STUDY

The objective of this course is tofamiliarise and to provide some prac-tical experience to participants on thetechniques of Work Measurement.Techniques discussed include TimeStudy, Rating, Compilation of standardtimes, and Methods-Time-Measure-ment. Illustrations and exercisesthrough the use of films is an essentialingredient of this course.

Method Study, which is regardedas one component of Work Study is notcovered in this course. Participants areexpected to be familiar with MethodStudy before attending this course.

IE 2 PRODUCTION PLANNINGAND CONTROL

The objective of the course is to ac-quaint one with the various factors thatcan affect production. The course alsodelves into areas which production per-sonnel should understand and know,even though it may have no direct bear-ing on their duties as Productionengineers or managers. Emphasis willbe placed on Stock Control, Loadingand Scheduling, Network Analysis andQuality Control.

The course is suitable for top andmiddle management personnel who areinvolved in Production Planning andControl.

IE 3 QUALITY CONTROLThe course introduces the general

concept of Quality and Quality Control,

and some of its statiscal tech-niques. It enables participants to usethese techniques for the control andmaintenance of the quality of the pro-duct manufactured.

All personnel related to the Qualityfunction, will be considered. A basicknowledge of statistics is recommended.

IE 4 MATERIALS HANDLING

In any organisation, materials arehandled either manually or bymechanical means. Materials handlingcontributes to the cost of the end pro-duct but not to its value. The unproduc-tive contribution may be as high as 90%of the total labour costs. As such thecourse introduces the necessary re-quirements to reduce materials handl-ing and its costs.

This course is useful to WorksManagers, Plant Engineers, ProductionSupervisors, Work Study Officers,Store-keepers. Purchasers of materialsand other staff involved in MaterialsHandling and their storage.

IE 5 CRITICAL PATH METHOD

Critical Path Method is a manage-ment technique that proves very usefulin the Planning Scheduling and Controlof projects.

Participants will be introduced tothe advantages and applications ofCritical Path Method through ProcessPlanning, Scheduling and Planning ofCosts. This is illustrated with films and

45

examples and the working out of typicalCPM exercises.

Senior management and engineer-ing executives, involved in planning,scheduling and controlling of projectswill find a knowledge of CPM useful intheir work.

IE 6 ORGANISATION ANDMETHODS (O & M)

The course introduces the varioustechniques used by O & M practitionersin their efforts to improve office effi-ciency and the flow of informationwithin the office. As such it wouldbenefit the manager who is concernedwith the rising costs of paperwork andthe need for an effective use of availableinformation.

IE 7 FILING AND RECORDSMANAGEMENT

The course acquaints participantswith the principles, modern techniquesand efficient procedures in filing. Itprovides a valuable guide to currentpractices in modern business filing andemphasises the need to give greaterthought and care to filing as a businessundertaking.

The course is suitable for all per-sonnel involved in filing or recordingfunctions.

IE 8 VALUE ANALYSIS

Value analysis is an organizedcreative approach which has as its primeobjective the efficient identification ofunnecessary cost, i.e. cost which pro-vides neither quality nor use nor ap-pearance nor customer features. It helps

focus management attention to theorderly utilisation of alternativematerials and the consideration of alter-native and new processes of manufac-turing those materials. Value analysisalso directs attention to the considera-tion of sources of specialized supplies ofcertain materials. Furthermore, it helpsfocus the attention of engineering,manufacturing and purchasing on oneobjective — equivalent performance forlower cost.

Value analysis has been a muchneglected aspect of management inbusiness organizations in Malaysia inthe past. However, in a fast growingeconomy like our own, the consumer isbecoming increasingly interested in put-ting the money where it will do the mostgood.

Thus, personnel performing the in-dustrial engineering or work study func-tions should show greater awareness andinterest in Value Analysis. This is not tosay that managers in other functionalareas can ignore Value Analysis. Farfrom it. Just as the adage "quality iseverybody's business" applies toeveryone in an organization, the same ismost certainly true of Value Analysisalso.

IE 9 PENGURUSAN FAIL DANREKOD

Kursus ini memperkenalkanpeserta-peserta dengan prinsip-prinsip,teknik-teknik moden dan tata-cara yangsewajar di dalam pengurusan fail. lamemperlengkapkan daya pimpinanyang tinggi kepada kerja seharian didalam pengurusan fail perniagaanmoden dan menumpukan kepadamustahaknya untuk memberi daya

46

pemikiran yang luas serta pemeliharaanpengurusan fail sebagai pengusahaanpemiagaan.

Kursus ini sesuai untuk kakitanganyang terlibat di dalam pengurusan failatau kerja menyimpan rekod-rekod,

IE 10 KAJI KERJAKursus ini mengemukakan

setengah teknik-teknik pengukuran ker-ja. la membantu untuk melatih peserta*peserta di dalam mengendalikan kajianmasa dan menunjukkan faedah-faedahyang berkesan dari Kaji Kerja.

Hanya peserta-peserta yang telahmenghadiri kursus Menyenangkan Ker-ja akan dipertimbangkan.

47

INDUSTRIAL ENGINEERING SECTION

Item

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'Filing & Records Manage-ment/

Critical Path Method

/Work Study

/Organisation & Methods

Value Analysis

/Pengurusan Fail dan Rekod

^Quality Control

production Planning andControl

>Organisation & Methods

Materials Handling

Filing & Records Manage-ment

Kaji Kerja

Pengurusan Fail dan Rekod

Critical Path Method

Venue






N.P.C.,Petaling

N.P.C.,PetalingJaya

N.P.C..PetalingJaya

N.P.C.,PetalingJaya

Date

Feb. 9-11

March 2-6

March 16-20

March 30-April 3

April 13-15

April 27-29

May 4-8

May 25-29

June 8-12

June 22-26

June 29-ju lyl

Aug. 17-21

Sept. 28-30

Oct. 12 16

Officer la-Charge

V.S. Sivapalan

Ahmad bin Jaafar

Gob Swee Seang

Abd. Rahim bin Said

V.S. Pandian

Ahmad bin Jaafar

V.S. Pandian

Othman bin Ism ail

V.S. Sivapalan

V.S. Pandian

Abd. Rahim bin Said

Ahmad bin Jaafar

Abd. Rahim bin Said

V.S. Sivapalan

Fee

$120.00

$250.00

$250.00

$200.00

$120.00

$90.00

$250.00

$250.00

$200.00

$250.00

$120.00

$150.00

$90.00

$250.00

48

y16.'V^

^19.

20.

21.

VValue Analysis

/Work Study

^Production Planning andControl

_„

^Piling & Records Manage-ment

2nd Training & ConsultancyProgramme in "Work Study"of 21 weeks duration (8weeks full time training +13 weeks of consultancyfollow-up in which partici-pants will undertake pro-jects at their plant guidedby NPC Officers).

*For further details, pleasewrite in to NPC for specialdetailed course brochure.

National Seminar "Low CostAutomation"

Regional Seminar "Low CostAutomation"

N.P.C.,PetalingJaya


N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJayaIpoh

Oct. 19-21

Nov. 9-13

Nov. 23-27

Dec. 7-9

March 2-July 24

March 10-11

July 14-15

Abd. Rahim bin Said

Othman bin Ismail

Ahmad bin Jaafar

Goh Swee Seang

V.S. Sivapalan

Lim Yew Chong

Goh Swee Seang

$120.00

$250.00

$250.00

$120.00

$2,000.00

$200.00

$200.00

49

LIGHT INDUSTRY SERVICE SECTION— SYNOPSIS OF COURSES

LIS1 JOB SIMPLIFICATION

The course presents some techni-ques of Method Study by which jobs canbe studied, simplified and improved. Itgives particular training in certaintechniques and principles of JobSimplification which can be used byparticipants in their work place.

The course would benefit WorkStudy Officers, Supervisors andmanagerial staff of all levels involved inproduction functions, members of jointconsultative committees and tradeunion executives.

LIS 2 INDUSTRIAL SAFETY I

The occurence of personal-injuryaccidents and also those accidents thatcause damage only to property, clearlyindicates a fault somewhere along theline of planning, design, construction,installation or operations. The effect ofsuch accidents is to increase cost,decrease production and interrupt con-tinuity of operation.

The course emphasises the axiom:"Accidents do not happen — they arecausedl"

The course will introduce the 3basic principles of accident preventionnamely:

(1) the creation and maintenance of in-terest;

(2) fact finding; and

(3) action based on the facts.

It would benefit all personnel in-volved with industrial safety work andthe welfare of employees.

LIS 3 INDUSTRIAL SAFETY 2

This is a supplementary course tothe first course. Important aspects ofsafety such as fire prevention, occupa-tional health, electrical hazards, legalaspects of safety, human factor, safetyorganisation etc. are discussed in depth.Participants are made aware of thevaried aspects of industrial safety andnot merely on housekeeping and rulesand regulations.

Emphasis is given to the preventionof hazards. Case studies and specialsafety films are used in the programme.

Like its forerunner, this coursewould benefit Safety Officers and allothers who are directly involved in theplant.

LIS 4 MAINTENANCE MANAGE-MENT

A lot of thought and effort is putinto the process of acquiring newmachines, equipment and facilities. Buthardly much thought is given to the on-going maintenance of these valuableassets. Very often maintenance crew isfully occupied with breakdown repairswith hardly any time left for preventivemaintenance. Considerations as to sizeof maintenance crew, maintenance costcontrol, lubrication procedures etc areneglected.

50

The main objective of this course isto introduce some of the modern ideasand techniques used in improving deci-sion making in the maintenance of in-dustrial facilities.

The course is suitable for seniormanagement staff who have the respon-sibility for determining maintenanceprocedures within their organizations.

US 5 STOCK AND STORESMANAGEMENT

The objective of this 3-day pro-gramme is to enable participants to ob-tain a greater insight into the intricaciesand procedures of receiving anddistributing raw materials, work-in-process goods and finished products.Modern methods of storehouse andstockyard management, selection andissues from stores, physical control ofitems etc. will be discussed. Emphasis isgiven to techniques and systems suitableto local conditions.

The course would be very suitablefor all those involved in purchasingstorekeeping, warehousing and prodition control functions.

Luc-

LIS 6 MENYENANGKAN KERJA

Kursus ini mengemukakansetengah-setengah teknik Kaji Cara dimana kerja-kerja boleh dikaji,disenangkan dan diperbaiki. lamemberi latihan yang tertentu di dalamsetengah teknik-teknik dan prinsip-prinsip Menyenangkan Kerja yangboleh digunakan oleh peserta di tempatkerjanya.

Kursus ini akan memberi faedahkepada Pegawai Kaji Kerja, Penyeliadan Kakitangan Pengurusan di semuaperingkat yang terlibat di dalam kerjapengeluaran, ahli-ahli yang bergabungdi dalam jawatankuasa-jawatankuasaperundingan dan eksekutif persatuanpekerja.

LIS 7 KESELAMATAN PER-USAHAANI

Kemalangan yang mengakibatkankecederaan perseorangan danmelibatkan kerosakan harta benda,mengesahkan bahawa kesilapan ter-dapat di dalam kerja perancangan,perekaan, pembinaan, pemasanganatau di dalam perjalanan cara bekerja.Akibat kemalangan yang sedemikianakan meninggikan kos, me'nurunkanpengeluaran dan penggangguan alifanoperas! yang berterusan.

Kursus in menekankan istilah:"Kemalangan tidak terjadi dengan

sendirinya — tanpa sebab tiadakemalangan!".

Kursus ini akan memperkenalkan 3prinsip-prinsip asas mencegahkemalangan, terutama:

(i) Untuk melahirkan danpemeliharaan ke atas minat;

(ii) Mendapatkan faktor-faktor; dan(iii) Mengambil tindakan berdasarkan

kepada faktor-faktor.

la akan memberi faedah kepadasemua kakitangan yang terlibat didalam kerja keselamatan perusahaandan kebajikan pekerja-pekerja.

51

LIGHT INDUSTRY SERVICE SECTION

Item

J. y

2. ,L/

3. ,\_/

4.\S

\S6.\->

v>8-/•^

*•/\y

10. ,\y

11.\ /•~s

12.. /^-^

IS. /\S

Course

Job Simplification

Industrial Safety I

Menyenangkan Kerja

Maintenance Management

s/Keselamatan Perusahaan I

industrial Safety II

('Job Simplification

/Store and Stock Management

Industrial Safety I

Job Simplification

,Henyenangkan Kerja

.Keselamatan Perusahaan I

,jfIndustrial Safety II

Venue

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C..PetalingJayaN.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C..PetalingJayaN.P.C.,PetalingJaya


N:P.C.,PetalingJaya

Date

Jan. 5-9

Feb. 23-26

March 23-27

April 6-10

April 13-16

April 20-23

May 4-8

June 29-Julyl

July 27-30

Sept. 1-5

Sept. 14-18

Oct. 5-8

Nov. 2-5

Office lo-Charge

Tan For Sing

P. Kandiah

Tan Por Sing

P. Kandiah

Tan Por Sing

Lim Yew Chong

P . Kandiah

P. Kandiah

Tan Por Sing

Tan Por Sing

Abd. Rahim binSaid

P. Kandiah

Tan Por Sing

Fee

$200.00

$160.00

$150.00

$250.00

$120.00

$200.00

$200.00

$120.00

$160.00

$200.00

$150.00

$210.00

$200.00

52

TOURIST INDUSTRY SECTION— SYNOPSIS OF COURSES

TI 1 LEADERSHIP ANDCUSTOMER RELATIONS IN THEHOSPITALITY INDUSTRY

Considered a "must" for super-visors in the hospitality industry, thispopular course offers participants abasic understanding of the nature andprinciples of Leadership. Topics in-clude Motivation, Delegation andResistance to Change. Additionally, themeans and ways of achieving good andeffective relations with staff andcustomers alike are discussed, coveringsubjects like handling customer com-plaints and customers needs and expec-tations.

TI 2 RESTAURANT SERVICES

Suitable for captains, head-waiters, or restaurant assistantmanagers, this course covers variousaspects of restaurant service with em-phasis on the American, Russian andFrench services.

Topics which will be discussed in-clude:— Table settings and service.— Restaurant equipment.— Banquets, buffets and cocktail par-

ties.— Control systems.

TI 3 BEVERAGE MANAGEMENT

The aim of this course is to exposeparticipants, particularly Head Barmen

or Beverage Supervisors, to the variouscommon beverages, their origins andmanufacture. Discussion will centre onselection, purchasing, storage, stockingand control of beverages.

TI 4 SUPERVISORY HOTELHOUSEKEEPING

All aspects of hotel housekeepingare covered in this course, includingcleaning methods, linen supervision,control of laundry and supervision ofhousekeeping staff. The course is in-valuable for personnel holding super-visory positions in the housekeepingdepartment in hotels, hostels andsimilar institutions.

TI 5 FRONTCEDURES

OFFICE PRO-

In this course participants get tounderstand the functions and activitiesof the Front Office Department, com-prising Reservations, Reception, En -quiries, Bell Service and the Front Of-fice Cashier. Discussions will centre onthe Front Office as the nerve centre of ahotel, customer relations, basic FrontOffice accounting and statistics.

TI 6 STAFF MANAGEMENT INTHE HOSPITALITY INDUSTRY

Specially prepared for departmentheads in hotels and similar institutions,the course centres on the followingtopics:

— Organisation of human resources.

53

i 'ersonnel relations.— Task Unit Job Descriptions.— Labour Cost Control Systems.— Job Evaluation.

Other topics that will be discussedare motivation, management and stylesof leadership in the Hotel Industry.

TI 7 MARKETING IN THE HOS-PITALITY INDUSTRY

This course aims at giving par-ticipants an understanding of modernconcepts of marketing and promotionalactivities in the Hotel Industry.

Discussions will centre on thefollowing topics:

— Basic structure of the market.— Product, Competitor and market

analysis.— Market Research.— Marketing Plan.— Sales Programme.— Travel System.— Advertising and Promotion, etc.

TI 8 INTRODUCTION TO AC-COUNTING IN THE HOSPITALI-TY INDUSTRY

This course is specially designed forparticipants taking part in the Hoteland Restaurant Supervisory Certificateprogramme. Its intention is to give par-ticipants, who have little or noknowledge in Accounting, some basicprinciples in Accounting practices andits application to the Hospitality In-dustry. Topics such as simple book-keeping, adjustments, food costing,

ratios and budgeting will be discussed inorder to give participants as muchcoverage as possible.

The course will be supplementedwith exercises and case studies.

TI 9 KITCHEN MANAGEMENTThe course exposes participants to

various aspects of kitchen organisation,introduction to portioning, portion con-trol and food costing.

This course is suitable for kitchenpersonnel who aspire to widen theirknowledge in introductory aspects ofkitchen management.

Other hotel personnel who wish towiden their knowledge in the introduc-tory aspects of kitchen managementmay also be considered.

TI 10 INSTITUTIONAL CATER-ING AND COOKING MANAGE-MENT

This course has been speciallydesigned for cafeteria operators or per-sonnel who are directly concerned withthe individual customers as well as themanagement.

A proper understanding of theoperation and involvement wouldenable operators to be fully committedto the needs of the industry.

The course is suitable for super-visory personnel in the contract foodservice, canteen or cafeteria. Potentialoperators are also welcome.

TI 11 PENGURUSAN KEDAIMAKAN

Kursus ini memperkenalkanpeserta-peserta kepada teknik-teknik

54

moden dalam pengurusan kedaimakan/restoren yang mana akan mem-bolehkan peserta-peserta mempunyaipenglibatan yang aktif, sistematik danberkesan di lapangan ini.

Pengurusan restoren dan dapuradalah dua perkara penting dalammenjalankan perniagaan kedai makan.Dalam kursus ini akan dibincangkandengan lebih mendalam bagaimana un-tuk mengurus pekerja-pekerja, mem-buat belian, membuat 'costing',

makanan, kos-kos pekerja dan lain-lainuntuk memperolehi keuntungan yanglebih serta bagaimana untuk mengen-dalikan stor yang lebih teratur. Atur-letak dapur juga penting untuk melicin-kan pergerakan di bahagian dapur danini menambahkan kecekapan dalammenjalankan kerja.

Sebagai tambahan kepadasyarahan; kajian kes, filem serta mem-buat lawatan luar akan diadakan.

55

TOURIST INDUSTRY SECTION

Item

fix

2.>_x

3.\/

4.\/^

5- ,V̂\6- y

7.V.

8.^

9.

10.V-

V12.

/

(̂\

14-i

, Course

'"Supervisory Hotel House-keeping

>Front Office Procedures

"Staff Management in theHospitality Industry

Institutional Cooking &Catering Management

'* Marketing in the HospitalityIndustry/

''Introduction to Accountingin the Hospitality Industry

L^ddership & CustomerRelations

Restaurant Services

Beverage Management

Kitchen Management/

Supervisory Hotel House-keeping •

Front Office Procedures

Staff Management in theHospitality Industry

Marketing in the HospitalityIndustry

Venue

N.P.C.,JohorBahru

N.P.C.,JohorBahruN.P.C..JohorBahruN.P.C.,PetalingJaya

N.P.C.,JohorBahru

N.P.C.,JohorBahru

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

Date

Jan. 5-7

Jan. 12-16

Jan. 26-30

Feb. 9-13

Feb. 16-20

Feb. 23-27

March 23-27

March 30-AprilS

April 6-8

April 20-24

May 4-8

May 19-23

June 1-5

June 8-12

Officer In-Charge

Mohd. JasniAbdul Aziz

Mokhtar Halim

Khalid Mat Din

Nadzri Md. Jelas

Mahyuddin Omar

Mahyuddin Omar

Khalid Mat Din

Nadzri Md. jelas


Nadzri Md. Jelas

Mokhtar Halim

Mokhtar Halim

Khalid Mat Din

Mahyuddin Omar

Fee

__

-

-

$150.00

-

—

$150.00

$150.00

$90.00

$150.00

$150.00

$150.00

$150.00

$150.00

56

15.

16,,

17.

18.u--

19.

L.20.

21.

22.

Introduction to Accountingin the Hospitality Industry

Pengurusan Kedai Makan

Institutional Cooking &Catering Management

Leadership & CustomerRelations

Restaurant Services

Beverage Management

Kitchen Management

3rd Hotel Restaurant Super-visory Certificate Course(9 modules)

N.P.C.,PetalingJaya

N.P.C.,PetalingJayaN.P.C.PetalingJayaN.P.C. ,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N.P.C.,PetalingJaya

N-P.C.,PetalingJaya

June 15-19

Aug. 10-14

Aug. 24-28

Sept. 14-18

Sept. 28-Oct. 2

Oct. 5-7

Nov. 9-13

March 23-June 24

Mahyuddin Omar

Nadzri Md. Jelas


Khalid Mat Din

Nadzri Md. Jelas



Mahyuddin Omar

$150.00

$150.00

$150.00

$150.00

$150.00

$90.00

$150.00

$1,035.00

*Specially for Tropical Inn, Johor Bahru

57

MALAYSIAN ASSOCIATION OF PRODUCTIVITY (M.A.P.)VENUE: N.P.C., JALAN SULTAN, PETALING JAVA

TIME: 6.30P.M. —9.30 P.M. DAILY

Item

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

Course

Leadership & Human Relations



Effective CommunicationThrough Speech

Filing & Records Management

Salesmanship

Industrial Safety

Pirn pi nan & PerhubunganSesama ManusiaJob Simplification

Perhubungan Perusahaan UntukPenyelia

Menyenangkan Kerja

Group work & Discussion Leading

Job Simplification





Penyelia sebagai Jurulatih &Pengajar

Administrator

Dato' Abu Kassim binHj. MohamedD.S.I.J., J.M.N., K.M.N.,National President — M.A.P.

Encik Ibrahim Hassan,M.A.P. Committee Member

Encik Lee Thong Cheng,Asst. Director, N.P.C.

Tuan Hj Mahfudz binH.A. Hamid, A.M.N.,M.A.P. MemberEncik V.S. Sivapalan,T.I.O., N.P.C.

Encik Mansor H.A. Rahman,M.A.P. Committee Member

Encik Lim Yew Chong,Asst. Director, N.P.C.

Encik Hassan Sulaiman,T.I.O., N.P.C.

Encik P. Kandiah,T.I.O., N.P.C.

Puan Zahariah Mokhtar.T.I.O., N.P.C.

Encik Sabaruddin Ahmad,T.I.O., N.P.C.

Encik Choong Loo Kong,T.I.O., N.P.C.

Encik P. Kandiah,T.I.O., N.P.C.


Encik Rizaal ZainuddinPutra, T.I.O., N.P.C.

Encik V.S. Sivapalan,T.I.O., N.P.C.

Cik Faridah Ahmad Din,T.I.O., N.P.C.Encik Hassan Sulaiman,T.I.O., N.P.C.

Date

Jan. 5-9

Jan. 19-23

Feb. 2-6

Feb. 16 20

Feb. 23-27

March 2-13

March 10-14

March 16-20

March 23-27

April 6-10

April 13-17

April 20-24

May 4-8

May 18-22

May 25-29

June 8-12

June 15-19

June 22-26

Fee

f 100. 00$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

58

19.

20.

21.

22.

23.

24.

25.

26.

27.

28.

29.

30.

31.

32.

33.

34.


Salesmanship

Industrial Safety


Groupwork & Discussion Leading



Pimpinan dan PerhubunganSesama Manusia

Salesmanship



Industrial Safety



Industrial Safety

Job Simplification

Tuan Hj. Mahfudz binHj. A. Hamid, A.M.N.M.A.P. Member

Encik Mansor A. Rahman,M.A.P. Committee member

Encik Lira Yew Chong,Asst. Director, N.P.C.

Encik Choong Loo Kong,T.I.O., N.P.C.

Encik Guok Eng Chai,T.I.O., N.P.C.

Encik Goh Swee Seang,S.T.I. O., N.P.C.


Encik Hassan Sulaiman,T.I.O., N.P.C.

Encik Mansor Abdul Rahman,M.A.P. Committee Member

Tuan Hj. Mahfudz binHj. A. Hamid, A.M.N.M.A.P. Member

Encik Choong Loo KongT.I.O., N.P.C.

Encik V.S. Pandian,T.I.O., N.P.C.Encik Ahmad Jaafar,T.I.O., N.P.C.

Encik Rizaa) ZainuddinPutra, T.I.O., N.P.C.Encik Lim Yew Chong,Asst. Director, N.P.C.

Encik A. Rahim bin Said,T.I.O., N.P.C.

July 6-10

July 13-24(10 evenings)

July 27-31

Aug. 3-7

Aug. 10-14

Aug. 24-28

Sept. 7-11

Sept. H-18

Sept.. 14-25(10 evenings)

Oct. 5-9

Oct. 12-16

Oct. 26-30

Nov. 2-6

Nov. 2S-27

Dec. 7-11

Dec. 14-18

$100.00*$120.00

$180.00*$200.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$180.00*$200.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

$100.00*$120.00

*Fee applicable to all M.A.P. Members.

59

M.A.P. SPECIAL TRAINING PROGRAMMES 1981BY GUEST LECTURERS

Item

1.2.

3.

4.

5.

6.

7.8.

9.

Programme

Administration of Organisational Communication

Management of Organisational BehaviourOffice Management

Group DynamicsEffective Organisation of Office Work

Office Methods ImprovementOrganisation and Methods (O&M) for Management

Office Forms Design & Control

Work Simplification in the Office

Fees: J240.00 for non M.A.P. Members$200.00 for all M.A.P. Members.

Venue: National Productivity Centre.Jalan Sultan,Petalingjaya.

Date: will be fixed.

60

SPECIAL PROGRAMME

8TH ARTDO INTERNATIONAL TRAINING &DEVELOPMENT CONFERENCE

16TH - 21ST NOVEMBER, 1981HOTEL HILTON, KUALA LUMPUR, MALAYSIA

"THEME"

PEOPLE POWER MEETING THE DEVELOPMENT CHALLENGESOF THE EIGHTIES

(Emphasis on the Asian Case)

Organiser: Malaysian Association of Productivity (M.A.P.)P.O. Box 64, Petalingjaya, Malaysia.

In conjunction withAsian Regional Training & Development Organisation (ARTDO)

61

WILAYAH PANTAI TIMUR(KUANTAN)

Item

a/

3. ,

4X

•*/

fe/

1.

2.

»;/4.

t^

1.

2-

S

eX2.

\S

Course

MANAGEMENT ACCOUNTINGSECTION

Pengenalan PerakaunanPengurusan Kewangan


Financial Management II

Cash Flow Management

Pengenalan Perakaunan

SALES & MARKETING SECTIONSalesmanship

Introduction to Marketing Management

Kejurujualan

Strategy for Market Creation andDevelopment

Prngcnalan Pcngurusan IVinasaian

INDUSTRIAL RELATIONS SECTIONi i H l i i . i l i i . t l Rela t ions ar id Labour Laws

I ' r i l iu lmng. i i i iYi ii.-,.tlia.in I ' n i n k I V n y r l i a

l ) i s ) | > l i i i Dalani l n < l u s t i i

MANA(;EMENT DEVELOPMENTSECTION

Pimpinan dan Perhubungan SesamaManusia

Interpersonal Communication

Penyelia Sebagai Jurulatih dan Pengajar

Venue

Kota Bharu

N.P.C.,Kuantan

N.P.C.,Kuantan

N.P.C.,Kuantan

N.P.C.,Kuantan

N.P.C.,Kuantan

N.P.C.,Kuantan

N.P.C..Kuantan

Kota BharuN.P.C..Kuantan

Kola liliaru

N.I ' .C.Kn. i iua i i

N. I ' .C . .K u a n t a n

N.P.C. .Kuantan

N.P.C. ,Kuantan

N.P.C.,Kuantan

N.P.C.,Kuantan

Date

Feb. 16-20April 27-29

June 22-24

July 27-29

Sept. 7-11

Okt. 5-9

April IS- 17

May 18-22

Jun 15-19July 6-10

Sept. 14-18

March 2-6

Jun 8-12

Sept. 21-25

Feb. 25-25

May 25-27

July 20-22

Fee

$150.00$90.00

$120.00

$120.00

$120.00

$150.00

$200.00

$200.00

Sir.o.ooszr.o.oo

$150.00

$250.00

$150.00

$150.00

$90.00

$150.00

$90.00

62

&5.<--

1.

2.

X

1.

2.

1.


Motivation & Job Satisfaction

INDUSTRIAL ENGINEERINGSECTIONOrganisation and Methods

Filing and Records Management

Materials Handling

LIGHT INDUSTRY SERVICESSECTIONIndustrial Safety II

Menyenangkan Kerja

TOURIST INDUSTRY SECTIONPengurusan Kedai Makan

KualaTrengganuN.P.C.,Kuantan

KualaTrengganuKota Bharu

N.P.C.,Kuantan

N.P.C.,Kuantan

N.P.C.,Kuantan

N.P.C.,Kuantan

Sept. 28-30

Oct. 26-30

March 9-13

Aug. 24-26

Nov. 9-13

Nov. 16-19

Dec. 7-11

May 25-29

190-00

$250.00

$200.00

1120.00

$250.00

$200.00

$150.00

$150.00

Course Coordinators: Soo Cheong FuttMohd. Ramli Abd. RahmanZakaria Awang AliAbdul Aziz IshakTel: 095 25022/23114

63

WILAYAH UTARA(PULAU PINANG)

Item

L

£•3.

4.

5.

L

V

t*^'*••'-fc,

"^a>

^\E<*^

•̂

——————————————————————————Course


/^Budgetary Control

^jEash Flow Management


posting I

Financial Management II

•-Costing II

/Budgetary Control

SALES AND MARKETING SECTION^Salesmanship


/Sales Management

'Setting up Export Business andI^ocument a tion

/import Procedures and Documentation

Y Salesmanship

Salesmanship

INDUSTRIAL RELATIONS SECTIONS•Industrial Relations for Supervisors

Industrial Relations for Supervisors

Domestic Enquiry Procedures

i ———————Venue

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,PenangN.P.C.,Penang

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,Penang

Alor Star

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,Penang

Date

Jan. 27-29

February 17-19

April 7-9

May 20-22

August 18-20

Sept. 29-Oct. 1

November 3-5

January 26-30

March 9-13

April 20-24

June 8-12

Sept. 14-18

November 2-6

November 14-18

February 9-13

March 16-20

June 23-25

Fee

-

$120.00

$120.00

$120.00

$120.00

$120.00

$120.00

$200.00

$200.00

$250.00

$250.00

$250.00

$200.00

$200.00

—

$200.00

$150.00

64

4,

5.

'1.

2.

i.

,4..

6^

6.1/

7.

8/

.9-.10.•-''"11.

vJ^2.

(3.

tW-

5.

6V

7;

'•

^Discipline in Industry

Management of Labour Relations

MANAGEMENT DEVELOPMENTSECTION

"Motivation & Job Satisfaction

Groupwork and Discussion Leading

""Pimpinan dan Perhubungan SesamaManusia

s

Motivation and Job Satisfaction

'^Special Course on General Management

.Leadership and Human Relations forManagers

Interpersonal Communication


Penyelia sebagai Jurulatih dan Pengajar

Penyelia sebagai Jurulatih dan Pengajar

Introduction to Personnel Management

INDUSTRIAL ENGINEERINGSECTION

fAVork Study

•Materials Handling

,?fnveniory Management

Production Planning and Control

Regional Seminar "Low Cost Automation"

Filing and Records Management

QH&lity Control

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,Penang

Alor Star

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,PenangN.P.C.,PenangAlor Star

N.P.C.,Penang

N.P.C..Penang

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,Ptnang

N.P.C.,Penang

N.P.C.,Penang

September 7-11

December 7-11

January 5-9

February IMS

Februari 23-25

March 9- IS

March 16-20

May 25-29

August 17-19

May 20-22

August 17-19

Sept. 29-Oct. 1

Nov. 30 -Dec. 4

February 16-20

February 23 27

March 2 6

March 2S-27

April 21-22

April 27-29

June 15-19

$250.00

$250.00

—

$90.00

$90.00

$250.00

-

$250.00

$150.00

$90.00

$90.00

$90.00

$250.00

$250.00

-

-

$250.00

$200.00

$120.00

$250.00

65

8.

9.

10.

b

L1.

£>57'

"V

7.,V

XyV3>'

4-

-6.

Materials Handling

Organisation and Methods

Critical Padi Method

LIGHT INDUSTRY SERVICE SECTION

'Industrial Safety 1

/industrial Safety II

-Job Simplification

/Industrial Safety I

/Industrial Safety II

Job Simplification

Maintenance Management

TOURIST INDUSTRY SECTIONLeadership & Customer Relations

Pengurusan Kedai Makan

Restaurant Services


Supervisory Hotel Housekeeping

N.P.C.,PenangN.P.C..Penang

N.P.C.,Penang

N.P.C.,Penang

N.P.C.,Penang


N.P.C.,

N.P.C.,Penang

N.P.C.,Penang


N.P.C.,Penang

N.P.C.,Penang

N.P.C.,Penang

July 20-24

Sept. 21-25

Nov. 16 20

March 3-6

May 5-8

May 25-29

August 11-14

November 10-13

Nov. 50-Dec. 4

Nov. 16-20

March 16-23

April 13-17

May 11-15

Sept. 1-5

Sept. 21-25

$250.00

$200.00

$250.00

$160.00

$200.00

$200.00

$160.00

$200.00

$200.00

$250.00

$150.00

$150.00

$^50.00

$150.00

$150.00

Course Coordinators: Gian Siugh SidhuYaakob IsaTel: 04-20011

'Specially for Penfabric Sdn. Bhd.

66

WILAYAH SELATAN(JOHORE BAHRU)

Item

V,

2.,

3,

t

-, 1.

.... 2.

' 3.

*/"

*2.

3-

4y

Course


--Basic Accounting for Executives

'Financial Management

Costing I

Crfsh Flow Management

SALES AND MARKETING SECTIONSalesmanship


Setting up Export Business &Documentation

Memulakan Perniagaan Ekspot danTatacara Dokumentasi

INDUSTRIAL RELATIONS SECTION

/Management of Labour Relations


Perhubungan Perusahaan Untuk Penyelia

Grievance Handling

Venue

N.P.C.,JohoreBahru

N.P.C.,JohoreBahru

N.P.C.,JohoreBahru

N.P.C.,

N.P.C.,JohoreBahruN.P.C.,JohoreBahru

N.P.C.,JohoreBahru

N.P.C.,JohoreBahru

N.P.C.,JohoreBahru

N.P.C.,JohoreBahru

N.P.C.,JohorBahru

N.P.C.,JohoreBahru

Date

March 16-20

April 13 15

June 1-3

June 29 July 1

March 2-6

June 8-12

August 10-14

Nov. 30-Dec. 4

Feb. 16-20

April 6-8

Jun 22-26

Nov. 9-11

Fee

$200.00

$120.00

$120.00

$120.00

$200.00

$200.00

$250.00

$150.00

$250.00

$150.00

$150.00

$150.00

67

t2.L--

3.A.

4.

t

5L6.vy

X2.


1/Leadership and Human Relations forManagers


leadership and Human Relations

Brnipinan dan Perhubungan Sesama'Manusia

/Supervisor as a Trainer and Instructor

-tiroupwork and Discussion Leading

INDUSTRIAL ENGINEERINGSECTION

Organisation and Methods

.Pil ing and Records Management

\ifCrit\<.*\ Path Method

1

5/

\2.c\

BrVjduuion Planning and Control

Regional Seminar "Low Cost Automation"

LIpHT INDUSTRY SERVICE SECTION

Job s impl i f i ca t ion

/Influstrial Safety I

N.P.C.,JohoreBahru

N.P.C.,JohoreBahru

N.P.C.,JohoreBahru

N.P.C.,JohorBahru

N.P.C.,JohoreBahru

N.P.C.,JohoreBahru

N.P.C.,JohoreBahru

N.P.C.,JohoreBahru

N.P.C.,JohoreBahru

N.P.C.,JohoreBahru

N.P.C.,JohoreBahru

N-.P.C.,JohoreBahru

N.P.C.,JohoreBahru

Jan. 26-30

March 9-13

Mar. 30-Apr. 3

May 11-16

July 13-17

Nov. 23-27

Feb. 9-13

April 21-23

May 4-8

June 15-19

Sept. 8-9

Feb. 23-27

March 24-27

$250.00

$250.00

$90.00

$90.00

$90.00

$90.00

$200.00

$120.00

$250.00

$250.00

$200.00

$200.00

$160.00

68

3.

4.

1.

2.

1.

Menyenangkan Kerja

Industrial Safety II

TOURIST INDUSTRY SECTION

Leadership and Customer Relations


SPECIAL PROGRAMMEHuman Resources DevelopmentProgramme

N.P.C.,JohorBahru

N.P.C.,JohoreBahru

N.P.C.,JohoreBahru

N.P.C.,JohoreBahru

N.P.C.,JohoreBahru

May 18-22

August 4-7

May 25-29

Nov. 16-20

Sept. 7 -Oct. 23

$150.00

$200.00

$150.00

$150.00

$500.00

Course Coordinators: M. PalaniappanKassim AhmadRamli AhmadMahbob Abdul WahabTel: 073-21589/20560

69

WILAYAH SARAWAK-SABAH(KUCHING)

Item

1.

2.

3.

4.

1.

ex*/

4.

feX

.6.

7.

8.

9.

10.

11.

12.

13.

Vox3y/

Course


*Financial Management 1 (SESCO)

'Financial Management II (SESCO)

Basic Accounting for Executives

Basic Accounting for Executives

SALES & MARKETING SECTION

Tatacara & Pengurusan Impot

/Import Procedure & Documentation

x"Sales ManagementKejurujualan

Setting up Export Business &DocumentationMarketing Research

Strategy for Market Creation &Development

Salesmanship

Profits Through Advertising

Setting up Export Business &Documentation



Memulakan Perniagaan Ekspot danDokumentasi

INDUSTRIAL RELATIONS SECTIONIndustrial Relations for Supervisors

Grievance Handling

'Discipline in Industry (SESCO — Miri)

Venue

N.P.C.,Kuching

N.P.C.,Kuching

Sibu

Sabah

N.P.C.,Kuching

N.P.C.,Kuching

Sabah

Sabah

Sibu

N.P.C.,Kuching

Sabah

Sibu

N.P.C.,Kuching

Sabah

Sibu

Sabah

Sabah

Sabah

Sibu

N.P.C.,Kuching

Date

February 10-12

April 14-16

April 20-24

Sept. 7-11

Februari 2-6

February 23-27

February 23-27

Mac 16-20

March 23-27

May 4-8

July 13-17

June 29-July 3

August 24-28

Sept. 28-Oct. 1

Sept. 28-Oct. 1

Nov. 1-5Dec. 13 17

Jan. 5-9April 7-9

May 25-29

Fee

—

—

$200.00

$200.00

$150.00

$250.00

$250.00

$150.00

$250.00

$250.00

$250.00

$200.00$250.00

$250.00

$200.00

$200.00

$150.00

$200.00

$150.00

70

vr^y^

X>i^

\.2.

3.

4.

5.

^7.

9.

10.

Xat

3U-V^XN6V

Grievance Handlingj-Industrial Relations & Labour Law

^Discipline in Industry (SESCO - Kuching)

•Discipline in Industry (SESCO — Sibu)


* Industrial Relations Workshop(Sarawak Shell Bhd., Miri)

,J26llective Bargaining & NegotiationProcedures


^Jrfadership & Human Relations forManagers


'Leadership & Human Relations- forManagers (SESCO)

Pimpinan & Perhubungan SesamaManusia

•Interpersonal Communication (SarawakShell Bhd., Miri)Tenyelia Sebagai Jumlatih dan PengajarEffective Psychology for Managers

•'Motivation & Job Satisfaction

'Supervisory Development (SarawakShell Bhd., Miri)•Interview Techniques (Sarawak ShellBhd., Miri)

INDUSTRIAL ENGINEERINGSECTION'Materials Handling (SESCO)

•Filing & Records Management/

Filing & Records Management'Materials handling (KPA)

Materials Handling'Filing & Records Management

Sabah

N.P.C.,Kuching

N.P.C.,Kuching

N.P.C.,Kuching

Sabah

N.P.C.,Kuching

N.P.C.,Kuching

Sabah

Sabah

N.P.C.,Kuching

N.P.C.,Kuching

N.P.C.,Kuching

SibuN.P.C.,Kuching

N.P.C.,KuchingN.P.C.,Kuching

N.P.C.,Kuching


Sabah

N.P.C'.,KuchingSabah

Sibu

June 16-18

June 15-19

June 22-26

June 26-30

Aug. 12-14

Sept. 22-26

Oct. 11-15

March 2-6

April 20-24June 8- 12

Sept. 14-16

Nov. 2-4

Nov. 8-10Nov. 22-26

Dec. 6-10

Dec. 7-10

Dec. 14 15

Feb. 16-20

March 10-12

July 1-3Aug. 17-22

Oct. 11-15

Oct. 25-27

$150.00

$250.00

-

-

$150.00

-

$250.00

$250.00

$250.00

-

$90.00

-

$90.00

J250.00

$250.00

-

-

-

$120.00

$120.00

-

$250.00

$120.00

71

/I.•2.

< 3.

4".

1*

/7'

*

1.2.

3.

4.

5.

1.

LIGHT INDUSTRY SERVICE SECTION•Industrial Safety I (SESCO - Kuching)

•Industrial Safety I (SESCO - Sibu)

•Industrial Safety I (SESCO - Miri)

•Industrial Safety II (SESCO — Kuching)

Industrial Safety II

•Industrial Safety II (SESCO - Sibu)

'Industrial Safety II (SESCO - Miri)

•Industrial Safety (KPA)

TOURIST INDUSTRY SECTIONSupervisory Hotel Housekeeping

Leadership & Customer Relations


Supervisory Hotel Housekeeping

Front Office Procedure

HUMAN RESOURCES DEVELOPMENTPROJECTSupervisory Development Programme(In English)

Module I

II

III

IV

V

VI

N.P.C.,Kuching


N.P.C.,Kuching

Sabah


N.P.C.,Kuching

Sibu

N.P.C.,Kuching

M.A.P.,SibuN.P.C.,Kuching

N.P.C.,Kuching

N.P.C.,Kuching

N.P.C.,Kuching

N.P.C.,Kuching


N.P.C.,Kuching

Jan. 13-15

Feb. 17-19

Mar. 31-Apr. 2

April 28-30

Mar. Si-Apr. 3

May 12-14

July 7-9

July 20-24

May 4-8

June 22-26

Sept. 7-11

Oct. 12-16

Nov. 16-20

Feb. 16-20 ^

March 23-27

April 20-24

May 25-29

July 3-29

July 31-27

—

—

—

—

$200.00

—

"

$150.00

$150.00

$150.00

$150.00

$150.00

$1,200.00

72

2.

VII

VIII

Supervisory Development Programme(In Bahasa Malaysia)

Module I

II

III

IV

V

VI

VII

VIII

N.P.C..Kuching

N.P.C.,Kuching

N.P.C..Kuching

N.P.C.,Kuching

N.P.C.,Kuching

N.P.C.,Kuching


N.P.C.,Kuching

N.P.C.,Kuching

Aug. 17-21

Oct. 28-1

Mac 2-6

April 6-10

May 11-15

Jun 15-19

July 13-17

Aug. 24-28

Sept. 14-18

Okt. 18-22 s

\ $900.00

Course Coordinators: Ling Tai NguongFakharuddin Md. SaidAbdul Malek Saman (Sabah)Tel: 56844/56941 (Kuching)

1. SESCO — Sarawak Electricity Supply Corporation

1. KPA — Kuching Port Authority

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73

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