ENTERPRISE KNOWLEDGE MANAGEMENT SYSTEM

(EKMS)

ENTERPRISE KNOWLEDGE MANAGEMENT SYSTEM (EKMS)

oleh

AHMAD FAIZAR JAAFARfaizar@salam.uitm.edu.my

http://faizar.onestop.net

Unit Web & e-KomponenBahagian Sistem & Teknologi Maklumat

Perpustakaan Universiti Teknologi MARA

Malaysia

ENTERPRISE KNOWLEDGE MANAGEMENT SYSTEM (EKMS)

ENTERPRISE KNOWLEDGE MANAGEMENT SYSTEM (EKMS)

Portal Enterprise Knowledge Management System (EKMS) consist of:

1. E-FORUM E-Forum provides library users a platform for managing discussion forum groups and community interest groups. Users are able to provide a way to air the users' views, collaborative ideas, and to get people interested in using the community online functions.

2. COMMUNITY INFORMATION SERVICESCIS (Community Information Services) encourages the community-wide communication and collaboration efforts within the library community. CIS increases information sharing among unconnected people or groups thus fostering strong and close community. A successful CIS will be a point of reference for a trusted source of information and knowledge for the community. Anyone who uses CIS will be provided with accessible, credible information and referral services in a friendly and efficient manner.

ii) E-COMPONENT (VIA PORTAL PTAR)

Continue…

3. FAQ MANAGEMENTFAQ Management is a repository of FAQ pertaining to the department/faculty.

FAQ Management is used to manage frequently asked questions, which is organized according to subject area. Users can view the questions of interest according to the subject area defined.

4. INFO CASTERInfo Caster provides the library with the facility for the users to conduct broadcast

searches to multiple information sources via the Web. Result sets can be selectively stored in pre-determined repositories and displayed via Info Mint at My Domain Gateway or InfoFeed.

5. INFOFEEDInfoFeed unleashes a powerful web sniffer which is able to auto extract ‘recent

updated documents’ sourced from pre-determined diverse digital repositories, be it internal or external , and display these documents in a single aggregated format.

ii) E-COMPONENT (VIA PORTAL PTAR)

Continue…6. MY DOMAIN GATEWAY (MDG)MDG provides the library with the facility to organize relevant information

according to the user’s profile based on user’s requirements. Users are provided with their own personalized page from which to view current information of interest. These suite of components extract, filter, analyses content that is stored in EKMS and ILMU repositories and provides display facilities in a single aggregated manner.

7. PATH FINDERPath Finder provides the library with the capability to build and maintain the

corporate knowledge taxonomy. A user interface will be provided to allow users to visually navigate through the knowledge items lodged into the knowledge taxonomy that encourages knowledge discovery.

8. VIRTUAL REFERENCE BAY (VRB)VRB provides the library with the facility to organize relevant information

according to pre-determined groups or classes. These suite of components extract, filter, analyses content that is stored in EKMS and ILMU repositories and provides display facilities in a single aggregated manner.

ii) E-COMPONENT (VIA PORTAL PTAR)

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9. WHATS’S NEWWhat’s New is a series of e components and crawlers that is able to seamlessly

extract latest content sourced from relevant dispersed repositories, filter according to pre-determined categories and display at the Faculty portlet via EQUIP. These suite of components extract, filter, analyses content that is stored in EKMS and ILMU repositories and provides display facilities in a single aggregated manner.

10. EKMS FOUNDATIONEKMS Foundation is an integral component in a KM infrastructure. All

management of policies and regulations are administered at EKMS Foundation.

11. PURCHASE RECOMMENDATIONThe shopping list function allows Users an alternative method of item selection.

Items recommended are displayed on the Web organized by subject area / faculty. Users are provided with the option to select the items displayed for purchase. Users are also provided with an option to enter their own requests.

EKMS Architecture

M yS Q LE KM S d at ab as e

L inu x O pe ra tin g Sy s tem

J Bo ss J 2E E Ap p lic at ion

S er ve r

S er va do D B

Infrast ructure Layer

Core Services

Appl icat ion Layer

L eg e nd :O S Le v el s oft w ar e

C or e So ft wa re ( re ad y m a de s oft w ar e)

M o du le s t o bu ild a s p ar t o f p ro je ct e ffo rt

C on ne ct ivi ty se rv ic es

A pp lic at ion fr am e wo rk

Wo rkf low m a na ge m en t

U I m a na ge m en t

C om m on s er vic esE KM S C ommo n Se rv ic es

F aç a do U ni ve rs al UI S er ve r

S er va do J 2E E fra mew o rk

F aç a do R ic h K n ow le d ge P or ta l

In te gr at ion S e rv ice s

IL M U IL M UE -c omp on en ts

A pp lic at ion fr am e wo rk

U I m a na ge m en t

P or tal M an ag em e nt

C om m on S er vi ce s

N EO S

e Fo ru mM D GC IS

F AQ In fo C as ter In fo Fe e d P . F in de r

V RB

Wh at’s N ew E KM S F ou n da tio n P ur ch as e

ENTERPRISE KNOWLEDGE MANAGEMENT SYSTEM (EKMS)

KERNEL

• Acquisition• Cataloguing• Circulation• Serials• Indexing &

Abstracting• Foundation• Infotrack• Fund

Accounting• Authority

Control

SMART TOOLS

• Paramips• Z39.50• Web OPAC• Stock Check• Parable• Parasord• IRIS• EIS• MAPI I/F• Smart Card

I/F• Unicode

Enabler• Receipting• Info

Retrieval Accelerator

• DB Setup/ Access Organizer

• RFID I/F• Databridge• ILL• Union

Catalog - BDMS

• MUST• ESTIM

E-COMPONENT

• Repository Management

• E-Doc Delivery• E-SAM• Personalisatio

n• Revenue

Management• Facilities

Management• E-Billing• CIS• Research

Facilitator• E-Works• Copyright

Management• Membership

Management• Academic

Forum• ATM

MOM

• Taxonomy Manager• Search Engine• Metadata Manager• Digi-Net• Meta-Net

EKMS TOOLS

• Virtual Reference Bay

• Purchase Recommendation

• What’s New• eForum• FAQ Management• Pathfinder• InfoFeed• InfoCaster• My Domain

Gateway• Community

Browser• EKMS Foundation• Content

Summarizer• Content

Categoriser

A suite of over

50 Modules that helps Organizes Information

ENTERPRISE KNOWLEDGE MANAGEMENT SYSTEM (EKMS)

ARCHITECTURE / INFRASTRUCTURE

UITM Branches Internet Users

INTERNET

Leased Lines

Intranet Users

Multi-tieredSecurity managed

by PSMB

CD Networkin

gServers & Jukebox

NAS Box for Digitize

MaterialsStaging & Testing servers

Router and Switches

Web Application

servers

KM, ILMU & e-

COMPONENT

InformixDatabas

e

Satellite Libraries

THE ARCHITECTURE IN PLACE

Distributed Content

ObjectServer

Distributed Content

ObjectServer

Distributed Content

ObjectServer

MetadataRepositor

y

Server Farm

ILMUServer

s

KM Server CentralDigital

Collection

CLIENTS

Distributed Content

ObjectServer

Remote Site

Remote Site

Remote Site Remote Site

Distributed Content

ObjectServer

Remote Site

Providing excellent service via a knowledge repository of over 2 Million books, articles, theses, question papers .. accessed from 12 Branches and 9

satellites centres.

THE ARCHITECTURE IN PLACE

INFRASTRUCTURE – HARDWARE

ITEMS  DESCRIPTION

Servers Server ILMU Server ILMU 2Server IBMNAS / SANServer BDMS/TAXONOMYServer MOMServer ESTIMServer EKMSServer CD NETServer Digital CollectionServer CCTV

FACILITIES IT CENTRE (LAB) LCD PC Note Book Printer Scanner Network / WiFi Hotspot LED / Digital Clock Info Kiosk Radio Frequency Identification Detection System(RFID) -Digital Tags -Digital Library Asisstant -Digital Staff Work Station -Digital Self Check Machine -Digital Conversion Station

Distributed Content

ObjectServer

MetadataRepositor

y

Server Farm

ILMUServer

s

KM ServerCentralDigital

Collection

BDMSServer

s

MOMServer

s

Intelligent Gate

RFID Enabled

Digital Library Assistant

Self-Check

Staff Workstation

RADIO FREQUENCY IDENTIFICATION DETECTION SYSTEM (RFID)

INFRASTRUCTURE - NETWORK

NETWORK CENTRE10 GE BACKBONE

INFRASTRUCTURE - NETWORK

WiFi & HOTSPOT AREABil Bahagian Lokasi yang dipohon Diluluskan

1 PTAR 1 i. Aras 4 (wing A)  

    ii. Aras 4 (wing B)  

    iii. Aras 3 (wing A) 1

    iv. Aras 3 (wing B) 1

    v. Aras 2 (wing A)1

    vi. Aras 2 (wing B)

    vii. Aras 1(bilik mesyuarat) 1

    viii. Aras 1 (bilik taklimat) 1

    ix. Aras 1 (ruang menunggu)  

    x. Aras 1 (bilik 24jam)1

    xi. Aras 1 (ruang baca lewa)

      6

2 PTAR 2 7  

3 PTAR 3 5  

4 PTAR 4 5  

5 PFSPU 2  

6 PJO (Jln Othaman) 2  

7PPP (Puncak Perdana) 1  

8 PHS    

9 PHSB 1  

INFRASTRUCTURE - IT CENTRE

PENDAFTARAN PUSAT ITCOMPUTER LAB INFORMATION SYSTEM (CLIS)

PERKHIDMATAN CETAKAN SMART PRINTING SYSTEM (SPS)

PENGAWALAN PENGGUNANETOP SCHOOL

SOFTWARE

 DESCRIPTIONITEMS

ILMU PerdanaLIBRARY SOFTWARE

Alchemy Database 6.0

Alchemy Web Server

NetOp School - Student

NetOp School - Teacher

IBM Content Manager

e-lar Surveillance System

Abby Fine ReaderMicrosoft Office

Macromedia Director 8.0

Macromedia Flash 5.0

Macromedia Studio MX

Adobe Photoshop CS

Adobe Illustrator CS

Adobe Acrobat 7

Adobe After Effect

Adobe Premire

End Note

Lain-lain Perisian

Microsoft Windows / Unix IBM AIX/ LinuxSOFTWARE APPLICATION