laporan tahunan llm 2013.pdf

KandunganContents

MAKLUMAT KORPORAT 1Corporate Information

PERUTUSAN PENGERUSI 20Chairmans Message

PENYATAAN KETUA PENGARAH 26Director Generals Statement

LAPORAN PRESTASI 103Performance Report

PROJEK LEBUH RAYA DALAM PEMBINAAN 81Highway Projects Under Construction

LAPORAN PRESTASI KEWANGAN 1Financial Performance Report

PENYATA KEWANGAN 1Financial Report

PENERBITAN GARIS PANDUAN LLM 1 Publication of MHA Guidelines

PERISTIWA & AKTIVITI 107Events & Activities

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2013 Annual Report

3Lembaga Lebuhraya MalaysiaLaporan Tahunan 2013

MAKLUMAT KORPORATCorporate Information

42013 Annual Reportwww.llm.gov.my

1. AKTA LEMBAGA LEBUHRAYA MALAYSIA (PERBADANAN) 1980

1.1 Lembaga Lebuhraya Malaysia adalah sebuah Badan Berkanun Persekutuan di bawah Kementerian Kerja Raya Malaysia yang telah ditubuhkan mengikut Undang Undang Malaysia Akta 231, Akta Lembaga Lebuhraya Malaysia (Perbadanan) 1980. Tujuan penubuhan Lembaga Lebuhraya Malaysia adalah untuk menyelia dan melaksanakan reka bentuk, pembinaan, pengawalan, pengendalian dan penyelenggaraan lebuh raya - lebuh raya antara bandar, untuk mengenakan dan mengutip tol, untuk membuat kontrak dan untuk membuat peruntukan berkenaan dengan perkara-perkara yang berkaitan dengannya.

2. OBJEKTIF

2.1 Objektif Penubuhan Lembaga adalah seperti berikut:-

a) Untuk merancang, mereka bentuk, memaju, mengendali dan menyelenggarakan rangkaian lebuh raya yang moden serta lengkap dengan segala kemudahan dan keperluan bagi:

i) Mengadakan suatu sistem pengangkutan jalanraya yang cepat, selamat dan cekap untuk negara secara keseluruhannya;

ii) Menghubungkan kesemua pekan utama yang sedia ada serta kawasan yang mempunyai potensi pembangunan ekonomi, budaya dan sosial serta perpaduan negara; dan

iii) Membolehkan suatu sistem pengangkutan jalanraya awam antara bandar yang berkesan diadakan di seluruh negara.

b) Untuk melatih kakitangan dan seterusnya memajukan kepakaran mereka dalam semua aspek yang berkaitan dengan pembangunan, pengendalian dan penyelenggaraan lebuh raya.

1. HIGHWAY AUTHORITY OF MALAYSIA (INCORPORATION) ACT 1980

1.1 The Malaysian Highway Authority, a federal statutory agency under the Ministry of Works, was established by the laws of Malaysia Act 231, the Highway Authority of Malaysia (Incorporation) Act 1980. The Malaysian Highway Authority supervises and executes the design, construction, regulation, operation and maintenance of inter-urban highways, imposes and collects tolls, enters into contracts and provides for matters connected therewith.

2. OBJECTIVES

2.1 The objectives of establishing the Authority were as follows:-

a) To plan, design, develop, manage and administer a network of modern highways equipped with sufficient facilities to:

i) Provide a fast, safe and efficient transportation system for the entire country;

ii) Connect all major towns and areas with potential for economic, cultural and social development as well as national unity; and

iii) Enable an effective inter-urban public road transport system throughout the country.

b) To train staff and further develop their expertise in all aspects of highway development, operation and maintenance.


3. FUNGSI

3.1 Menurut Akta 231, Akta Lembaga Lebuhraya Malaysia (Perbadanan) 1980, fungsi penubuhan Lembaga adalah seperti berikut:-

a) Menyelia dan melaksanakan reka bentuk, pembinaan dan penyelenggaraan lebuh raya lebuh raya sebagaimana yang ditentukan oleh Kerajaan;

b) Menyelia dan melaksana reka bentuk, pembinaan dan penyelenggaraan kawasan rehat dan lain-lain kemudahan yang difikirkan perlu di sepanjang lebuh raya;

c) Memungut tol daripada pengguna-pengguna lebuh raya dan lain-lain bayaran dari kemudahan yang difikirkan perlu di sepanjang lebuh raya

d) Merancang dan menjalankan penyelidikan untuk memastikan penggunaan lebuh raya yang cekap dan lain-lain kemudahan di sepanjang lebuh raya; dan

e) Pada amnya melakukan apa-apa juga perkara untuk memajukan lagi dan menggunakan dengan wajar lebuh raya dan lain-lain kemudahan di sepanjang lebuh raya.

4. VISI

Menjadikan LLM bertaraf dunia dalam pembangunan, pengurusan dan kawalseliaan lebuh raya

5. MISI

a) Melaksanakan pembangunan, pengurusan dan pengawalseliaan lebuh raya yang meliputi perancangan, reka bentuk, pembinaan, operasi dan penyenggaraan lebuh raya tol yang berkualiti mengikut piawaian antarabangsa;

b) Memberikan perkhidmatan lebuh raya yang cekap, selesa dan selamat serta memenuhi kepuasan pelanggan;

3. FUNCTIONS

3.1 In accordance with Act 231, the Highway Authority of Malaysia (Incorporation) Act 1980, the functions of the Authority are as follows:-

a) To supervise and execute the design, construction and maintenance of highways as determined by the Federal Government;

b) To supervise and execute the design, construction and maintenance of rest and service areas and other facilities that may be deemed necessary along highways;

c) To collect toll from the users of highways and other dues from facilities along highways;

d) To plan and carry out research to ensure efficient utilisation of highways and other facilities along highways; and

e) Generally to do everything for the betterment and proper use of highways and other facilities along the highways.

4. VISION

To make the MHA world class in the development, management and regulation of highways.

5. MISSION

a) To undertake the development, management and regulation of highways including the planning, design, construction, operation and maintenance of high-quality toll highways in accordance with international standards;

b) To provide highway services that are efficient, comfortable and safe as well as to the satisfaction of customers;


c) Memastikan keperluan sosial dan alam sekitar dipenuhi; dan

d) Menjadi pakar rujuk dalam pembangunan dan pengurusan lebuh raya tol.

6. PIAGAM PELANGGAN

Kami bertekad untuk memberi perkhidmatan profesional yang berkualiti dalam pengesanan dan penyeliaan pembinaan serta operasi lebuh raya tol bagi menjamin keselamatan dan keselesaan pengguna-pengguna selaras dengan standard MS ISO 9001:2008, MS ISO 14001:2004, OHSAS 18001:2007, & MS 1722:2011 dan MS ISO/IEC 27001:2007.

Dalam melaksanakan tugas dan fungsi ini kami berjanji akan:-

a) Memastikan ringkasan reka bentuk, lukisan reka bentuk terperinci dan lukisan terbina yang disemak lengkap, teratur dan betul, diluluskan dalam tempoh 18 hari bekerja.

b) Memastikan pelan pengambilan tanah yang disemak lengkap, teratur dan betul dikemukakan kepada Kementerian Kerja Raya dalam tempoh 27 hari bekerja dari tarikh penerimaan pelan.

c) Menyemak borang pampasan pengambilan tanah (Borang H) dan membuat bayaran dalam tempoh 14 hari bekerja dari tarikh penerimaan Borang H yang lengkap serta terdapat peruntukan kewangan.

d) Menyerahkan tanah kepada syarikat konsesi dalam tempoh 5 hari dari penerimaan Borang K yang lengkap.

e) Memastikan kemajuan projek pembinaan lebuh raya mengikut jadual dan tidak dikategorikan sebagai projek sakit iaitu tidak melebihi 20.00% kelewatan sepertimana petunjuk prestasi Unit Penyelarasan Pelaksanaan (ICU), Jabatan Perdana Menteri.

c) To ensure the needs of society and the environment are fully met; and

d) To be a consultant for the development and management of toll highways.

6. CLIENTS CHARTER

We strive to provide a high-quality professional service monitoring and supervising the construction and operation of toll highways in order to guarantee the safety and convenience of highway users in accordance with MS ISO 9001:2008, MS ISO 14001:2004, OHSAS 18001:2007, MS 1722:2011 and MS ISO/IEC 27001:2007 standards.

In fulfilling these duties and functions, we promise to:-

a) Ensure that the design briefs, detailed design drawings and revised as-built drawings are complete, in order and properly approved within 18 working days.

b) Ensure that the revised land acquisition plan is complete, in order and properly submitted to the Ministry of Works within 27 days from the date of receipt of the plan.

c) Review the land acquisition compensation form (Form H) and make payment within 18 working days from the date of receipt of the completed Form H and that financial provision is available.

d) Hand over the land to the concessionaire within 5 days of receipt of the completed Form K.

e) Ensure that the progress of highway construction projects is on schedule and that they are not categorised as stalled projects that are more than 20.00% behind schedule in accordance with the performance indicators of the Implementation Coordination Unit (ICU) of the Prime Ministers Department.


f ) Memastikan Bayaran Tuntutan Interim (Progress Payment) dibuat dalam tempoh 27 hari bekerja dari tarikh penerimaan tuntutan yang lengkap dan terdapat peruntukan kewangan.

g) Memastikan setiap Syarikat Konsesi mencapai tahap 90.00% prestasi penyenggaraan lebuh raya bagi kerja pembaikan berkala dan 100% bagi kerja kecemasan dan rutin.

h) Memastikan Sijil Verifikasi Trafik dan Hasil Tol untuk sesuatu tahun sebelumnya dikeluarkan sebelum 15 Mei tahun semasa (sekiranya persetujuan data kedua-dua pihak LLM dan syarikat konsesi telah dimuktamadkan selewat-lewatnya 30 April tahun semasa).

i) Memastikan Sijil Bayaran Pampasan dan Sijil Perkongsian Hasil Tol untuk sesuatu tahun sebelumnya dikeluarkan sebelum 31 Mei tahun semasa (sekiranya persetujuan data kedua-dua pihak LLM dan syarikat konsesi telah dimuktamadkan selewat-lewatnya 30 April tahun semasa).

j) Mengemukakan kertas perakuan permohonan baru mendirikan paparan iklan di dalam rezab lebuh raya dan pembangunan di tepi lebuh raya untuk kelulusan Menteri dalam tempoh 42 hari bekerja.

k) Memastikan maklum balas awal penerimaan aduan yang diterima terus daripada pengadu dimaklumkan kepada pengadu jika boleh dihubungi dalam tempoh 3 hari bekerja.

l) Memastikan portal LLM dan laman web trafik LLM sentiasa beroperasi dan proses pembaikan sekurang-kurangnya 5 jam selepas berlaku kegagalan sistem operasi atau talian.

m) Memastikan semua elemen-elemen dan fungsi TCSS yang disediakan oleh syarikat konsesi beroperasi dengan baik dan dipantau setiap hari serta sebarang

f ) Ensure progress payments are made within 27 working days of the date of receipt of the completed claim and that financial provision is available.

g) Ensure that every concessionaire achieves a highway maintenance performance level of 90.00% for scheduled repairs and 100% for emergency and routine jobs.

h) Ensure that the Traffic Verification and Toll Revenue Certificates for the previous year are issued before 15 May of the current year (if the data agreement of both the MHA and the concessionaire has been finalised no later than 30 April of the current year).

i) Ensure that the Compensation Payment Certificate and Revenue-Sharing Certificate for the previous year is issued by 31 May of the current year (if the data agreement of both the MHA and the concessionaire has been finalised no later than 30 April of the current year).

j) Submit recommendation papers for new applications to erect advertising billboards within the highway reserve and for developments along the highway for the approval of the Minister of Works withing 42 working days.

k) Ensure prompt feedback to complainants upon receipt of complaints and, if possible, do so within 3 working days.

l) Ensure that MHAs portal and traffic website are always operational and that repairs are undertaken within 5 hours of any failure of the operating system or line.

m) Ensure that all elements and function of the TCSS provided by concessionaires operate properly and are monitored daily and that any breakdown of the TCSS must be reported


kerosakan perlu dimaklumkan kepada LLM selewat-lewatnya 2 hari.

n) Memastikan pihak konsesi mengambil tempoh masa tindakan terhadap kerosakan Sistem Peralatan Tol dan M&E dalam tempoh 2 jam. Kerosakan Kritikal dibaiki dalam tempoh 24 jam dan tidak kritikal dalam tempoh 7 hari bekerja.

7. MESYUARAT LEMBAGA

Mengikut sub perenggan 2(2) Jadual kepada Akta 231, Lembaga Lebuhraya Malaysia (Perbadanan) 1980, Lembaga perlu mengadakan mesyuarat sekurang-kurangnya empat (4) kali setahun. Selaras dengan itu Mesyuarat Lembaga telah diadakan sebanyak lima (5) kali pada tarikh-tarikh berikut:-

a) Bil. 1/2013: 14 Februari 2013b) Bil. 2/2013: 9 April 2013c) Bil. 3/2013: 18 Jun 2013d) Bil. 4/2013: 20 Ogos 2013e) Bil. 5/2013: 29 Oktober 2013

to the MHA within 2 days.

n) Ensure that concessionaires respond within 2 hours to Toll Equipment System and M&E breakdown. Critical breakdowns are to be repaired within 24 hours and non-critical breakdowns within 7 working days.

7. MEETINGS OF THE AUTHORITY

Pursuant to sub-paragraph 2(2) of the Schedule to Act 231, the Highway Authority of Malaysia (Incorporation) Act 1980, the Authority must meet at least four (4) times a year. In accordance with this, meetings of the Authority were held five (5) times on the following dates:-

a) No. 1/2013: 14 February 2013b) No. 2/2013: 9 April 2013c) No. 3/2013: 18 June 2013d) No. 4/2013: 20 August 2013e) No. 5/2013: 29 October 2013


LEMBAGA PENGARAH / Board of Directors

Ahli Lembaga adalah dilantik di bawah Akta 231, seksyen 4(1) dan (2) Akta Lembaga Lebuhraya Malaysia (Perbadanan) 1980. Ahli Lembaga bagi tahun ini terdiri daripada:-

Board members are appointed under Act 231, Section 4(1) and (2) of the Highway Authority of Malaysia (Incoporated) Act 1980. Board members this year are:

En. Ahmad Faiz bin Mohamed HashimWakil Kepentingan KhasSpecial Interests Representative

Prof. Ir. Dr. Wahid bin OmarWakil Kepentingan KhasSpecial Interests Representative

En. Givananadam A/L KalinanWakil Kementerian KewanganRepresentative of the Ministry of Finance

En. Zainudin bin Zakaria Wakil Kementerian Kerja Raya(mulai 25 Julai 2013)Representative of the Ministry of Works(from 25 July 2013)

En. Adam bin SulongWakil Unit Perancang Ekonomi, Jabatan Perdana Menteri(mulai 25 Julai 2013)Representative of the Director General of Economy Planning Unit, Prime Minister Office(from 25 July 2013)

YB. Ir. Haji Hamim bin Samuri Wakil Kepentingan Khas(sehingga 1 Mei 2013)Special Interests Representative(until 1 May 2013)

Dato Haji Nasir bin Mat DamWakil Kementerian Kerja Raya

(sehingga 3 Julai 2013)Representative of the Ministry of Works

(until 3 July 2013)

Dato Ir. Haji Ismail bin Md. SallehKetua Pengarah

Lembaga Lebuhraya MalaysiaDirector General

of the Malaysian Highway Authority

Dato Syed Jamal bin Syed JaafarPengerusi LLM

Chairman

Dato Seri Ir. Haji Mohd Noor bin YaacobKetua Pengarah Jabatan Kerja Raya

(sehingga 3 Julai 2013)Director General of the Public Works Department

(until 3 July 2013)


AHLI GILIR LEMBAGAALTERNATE BOARD MEMBERS

Dato Ir. Haji Baharanuddin bin Che ZainWakil Ketua Pengarah Kerja RayaRepresentative of the Director General of the Public Works Department

En. Md. Taufiq bin Md. RalipWakil Kementerian KewanganRepresentative of the Ministry of Finance

En. Selvarajoo A/L Manikan Wakil Unit Perancang Ekonomi, Jabatan Perdana MenteriRepresentative of the Economic Planning Unit, Prime Ministers Department

SETIAUSAHA MESYUARATSECRETARY

Pn. Zuraida Binti ShaharudinPengarah Kanan PengurusanLembaga Lebuh raya MalaysiaSenior Director of ManagementMalaysian Highway Authority

AHLI JAWATANKUASA AUDITAUDIT COMMITTEE

Dato Syed Jamal bin Syed JaafarPengerusiChairman

AHLIAHLI MEMBERS

Dato Haji Nasir bin Mat DamEn. Zainudin bin Zakaria Dato Seri Ir. Haji Mohd Noor bin YaacobEn. Givananadam A/L KalinanEn. Ahmad Faiz bin Mohamed Hashim

SETIAUSAHASECRETARY

En. Md. Sani Bin DawamKetua Audit DalamLembaga Lebuhraya MalaysiaHead of Internal Audit Malaysian Highway Authority


DATO IR.HAJI ISMAIL BIN MD. SALLEHKetua Pengarah Director General

SR. AZIZ BIN ABDULLAHTimbalan Ketua Pengarah (Bisnes)Deputy Director General (Business)

EN. MOHD SALEH BIN SANTHIMANTimbalan Ketua Pengarah (Pembangunan)Deputy Director General (Development)

PN. ZURAIDA BINTI SHAHARUDINPengarah Kanan PengurusanSenior Director of Management

Dari kanan / From right:

PENGURUSAN LEMBAGA LEBUHRAYA MALAYSIA / Management of Malaysian Highway Authority


CARTA ORGANISASI LEMBAGA LEBUHRAYA MALAYSIA 2013MALAYSIAN HIGHWAY AUTHORITYS ORGANISATIONAL CHART 2013

KETUA AUDIT DALAMHEAD OF INTERNAL AUDIT

Md. Sani bin Dawam

PENGARAH PERANCANGAN

DIRECTOR OF PLANNINGMahdan bin Ahmad

PENGARAH PROJEKPROJECT DIRECTOR

Azman bin Mohd Jais

PENGARAH PEMBANGUNAN &

PEMANTAUAN PROJEKDIRECTOR OF PROJECT

MANAGEMENT AND MONITORING

Mohd Hadzmir bin Yusoff

PENGARAH MEKANIKAL &

ELEKTRIKDIRECTOR OF

MECHANICAL AND ELECTRICAL

Abu Bakar bin Hashim

PENGARAH PROJEK(JPP 2)

PROJECT DIRECTOR OF THE SECOND PENANG BRIDGE

Sazali bin Harun

PENGARAH KANAN PROJEK

JAMBATAN KEDUA PULAU PINANG (JPP2)

SENIOR PROJECT DIRECTOR OF THE

SECOND PENANG BRIDGEIr. Mohd. Shuhaimi bin

Hassan

TIMBALAN KETUA PENGARAH (PEMBANGUNAN)

DEPUTY DIRECTOR GENERAL (DEVELOPMENT)

Mohd Saleh bin Santhiman

KETUA PENGARAHDIRECTOR GENERAL

Dato Ir. Haji Ismail bin Md. Salleh


PENGARAHUNDANG-UNDANG

LEGAL DIRECTORRazali bin Ariffin

PENGARAH UKUR BAHAN & KONTRAK

DIRECTOR OF QUANTITY SURVEYING

AND CONTRACTSSr.Abd.Rahim bin

Md. Zahid

PENGARAH WILAYAH TENGAH

DIRECTOR OF CENTRAL REGION

ZahratulUla binti Mohd Ibrahim

PENGARAH WILAYAH UTARA

DIRECTOR OF NORTHERN REGION

Harryati binti Rofik

PENGARAH WILAYAH SELATAN

DIRECTOR OF SOUTHERN REGION

Ridzuan bin Jahidin

PENGARAH WILAYAH TIMUR

DIRECTOR OF EASTERN REGION

Noriha binti Derin

PENGARAH KAWALSELIA

PENYENGGARAANDIRECTOR OF

REGULATORY AND MAINTENANCE

Ir. Abdullah bin Hashim

PENGARAH PENGURU-SAN TANAH

DIRECTOR OF LAND AFFAIRS

Mat Nawi bin Yaacob

PENGARAH PENGAWASAN TOL

DIRECTOR OF TOLL MONITORING

Idrus bin Mat Tais

PENGARAH KHIDMAT PAKAR & KERJASAMA

TEKNIKALDIRECTOR OF EXPERT SERVICES AND TECHNICAL COOPERATION

Nadzrol Fadzilah binti Ahmad

PENGARAH SUMBER MANUSIA & PENTADBIRAN

DIRECTOR OF HUMAN RESOURCES AND ADMINISTRATION

Haslina binti Hashim

PENGARAH KEWANGAN & PENGURUSAN ASET

DIRECTOR OF FINANCE AND ASSET MANAGEMENTSuzaitee binti Yusof

PENGARAH TEKNOLOGI MAKLUMAT

DIRECTOR OF INFORMATION TECHNOLOGY

Nor Lizam binti Ismail

PENGARAH KANAN PENGURUSAN

SENIOR DIRECTOR OF MANAGEMENT

Zuraida binti Shaharudin

TIMBALAN KETUA PENGARAH (BISNES)

DEPUTY DIRECTOR GENERAL (BUSINESS)

Sr. Aziz bin Abdullah


PEGAWAI KANAN LEMBAGA LEBUHRAYA MALAYSIA / 6HQLRU2IFHUVRI0DOD\VLDQ+LJKZD\$XWKRULW\

Dari kiri / From left:

Noriha binti Derin, Suzaitee binti Yusof, Haslina binti Hashim, Idrus bin Mat Tais, Sazali bin Harun, Ir. Mohd Shuhaimi bin Hassan, Mahdan bin Hj. Ahmad, Sr. Abdul Rahim bin Md. Zahid & Razali bin Ariffin


PEGAWAI KANAN LEMBAGA LEBUHRAYA MALAYSIA / 6HQLRU2IFHUVRI0DOD\VLDQ+LJKZD\$XWKRULW\

Dari kiri / From left:

Nadzrol Fadzilah binti Ahmad, Nor Lizam binti Ismail, Zahratulula binti Mohd Ibrahim, Harryati binti Rofik, Ir. Abdullah bin Hashim, Mohammed Ridzuan bin Jahidin, Abu Bakar bin Hashim & Mat Nawi bin Yaacob

Tiada dalam gambar/ Not in photo:

Md. Sani bin Dawam, Azman bin Mohd. Jais & Mohd Hadzmir bin Yusoff


PASUKAN PROJEK

Bertanggungjawab untuk menguruskan perundingan aspek teknikal dan dokumen kontrak, menyemak pelan-pelan pembekuan koridor lebuh raya, pelan-pelan pengambilan tanah, dokumen-dokumen ringkasan reka bentuk dan lukisan-lukisan reka bentuk terperinci yang dikemukakan oleh kontraktor turnkey/syarikat konsesi. Skop dan tanggungjawab bahagian ini juga termasuk menyelaras dan memantau/mengawalselia pelaksanaan pembinaan projek-projek lebuh raya yang dilaksanakan oleh kontraktor turnkey/syarikat konsesi, menyemak dan mengesahkan pembayaran selaras dengan keperluan dokumen kontrak.

BAHAGIAN KAWALSELIA PENYENGGARAAN

Bertanggungjawab mengawalselia dan memantau lebuh raya yang sedang beroperasi, diselenggara mengikut standard dan beroperasi dengan cekap dan selamat, sebagaimana yang tertera di dalam perjanjian konsesi. Skop tanggungjawab termasuk menyemak dan mengemaskini garis panduan serta manual yang berkaitan dengan operasi dan penyenggaraan lebuh raya untuk panduan syarikat-syarikat konsesi lebuh raya. Bahagian ini juga bertanggungjawab memantau pergerakan trafik di lebuh raya melalui Pusat Pengurusan Trafik, Lembaga Lebuhraya Malaysia.

BAHAGIAN PEMBANGUNAN & PEMANTAUAN PROJEK

Bertanggungjawab menyemak pelan pengambilan tanah dan dokumen ringkasan reka bentuk serta lukisan reka bentuk terperinci yang dikemukakan oleh syarikat konsesi atau kontraktor turnkey. Skop tanggungjawab termasuk menyelaras, memantau dan mengawalselia pelaksanaan pembinaan projek-projek lebuh raya yang dilaksanakan secara penswastaan atau turnkey agar menepati keperluan perjanjian konsesi/dokumen kontrak.

PERANAN BAHAGIAN-BAHAGIAN / Departmental Roles

PROJECT TEAM

Responsible for managing the technical aspects of negotiation and contract documentation, reviewing the highway corridor plans, land acquisition plans, design briefs and detailed drawings submitted by turnkey contractors/concessionaires. The scope and responsibilities of this division also include coordinating and monitoring/regulating the construction of highway projects by turnkey contractors/concessionaires, as well as checking and confirming payments are made in accordance with contractual requirements.

DEPARTMENT OF REGULATORY AND MAINTENANCE

Responsible for regulating and monitoring highways in operation to ensure they are maintained according to standards and operated efficiently and safely, as indicated in the concession agreements. The scope of responsibility includes reviewing and updating the highway operation and maintenance guidelines and manuals to guide the highway concessionaires. The department is also responsible for monitoring traffic flows on highways via the Malaysian Highway Authority Traffic Management Centre.

DEPARTMENT OF DEVELOPMENT AND PROJECT MONITORING

Responsible for reviewing land acquisition plans and design briefs as well as detailed design drawings submitted by concessionaires and turnkey contractors. The scope of responsibilty includes coordinating, monitoring and regulating the construction of highway projects undertaken on a privatised or turnkey basis to ensure they meet the requirements of the concession agreement/contract.


BAHAGIAN UKUR BAHAN & KONTRAK

Bertanggungjawab menguruskan pentadbiran kontrak selaras dengan matlamat dan dasar Kerajaan. Bahagian ini juga bertanggungjawab memberi nasihat dari aspek kos pembinaan lebuh raya kepada Pengurusan LLM.

BAHAGIAN PERANCANGAN

Bertanggungjawab merancang dan mengkaji jajaran lebuh raya selaras dengan kajian perancangan pembangunan Kerajaan, menjalankan rundingan teknikal penswastaan lebuh raya dengan menganggotai jawatankuasa rundingan Kerajaan, menjalankan rundingan teknikal dengan syarikat pencadang dan menyemak pelan pembekuan koridor lebuh raya. Bahagian ini juga menjalankan penilaian terhadap projek penswastaan sebelum dan selepas dilaksanakan bagi menentukan keberkesanan sesuatu projek terhadap masyarakat dan negara.

BAHAGIAN KHIDMAT PAKAR & KERJASAMA TEKNIKAL

Bertanggungjawab dalam memberi khidmat nasihat berhubung aspek teknikal dalam pembinaan lebuh raya kepada syarikat konsesi dan agensi lain. Bahagian ini juga akan melaksana serta mengadakan kerjasama teknikal secara usahasama dengan agensi Kerajaan, universiti-universiti dan syarikat-syarikat konsesi tempatan dan luar negara dengan objektif untuk memperluaskan ilmu serta menambahkan pengetahuan dalam bidang teknikal. Skop dan tanggungjawab bahagian ini juga meliputi kajian berterusan serta mengumpul maklumat-maklumat teknikal mengenai pembangunan dan kemudahan-kemudahan lebuh raya di Malaysia.

BAHAGIAN MEKANIKAL & ELEKTRIK

Bertanggungjawab menjalankan dan menyelaras kerja-kerja berkaitan mekanikal dan elektrikal (M&E) bagi projek di dalam perancangan, pembinaan, operasi dan penyenggaraan dengan memastikan kerja-kerja M&E memenuhi kriteria minimum piawaian teknikal. Bahagian ini juga bertanggungjawab mengawalselia dan memberi nasihat terhadap pengurusan M&E di sepanjang lebuh raya.

DEPARTMENT OF QUANTITY SURVEYING AND CONTRACTS

Responsible for administering contracts in accordance with Government objectives and policies. This department is also responsible for advising the MHAs management on aspects of the cost of highway construction.

DEPARTMENT OF PLANNING

Responsible for planning and reviewing highway alignments in accordance with the Governments development plans, conducting technical negotiations for highway privatisation through its position as a member of the Governent consultative committee, conducting technical negotiations with prospective companies and checking the highway corridor freezing plan. This department also conducts assessments of privatisation projects before and after implementation to determine the effectiveness of a project on society and the country.

DEPARTMENT OF EXPERT SERVICES AND TECHNICAL COOPERATION

Responsible for providing advice on the technical aspects of highway construction to concessionaires and other agencies. The department also undertakes technical cooperation and collaboration with local and foreign government agencies, universities and concessionaires with the aim of expanding their knowledge and increasing technical knowledge. The scope and responsibilities of this department also include ongoing research and compiling technical information about the development and facilities of highways in Malaysia.

DEPARTMENT OF MECHANICAL & ELECTRICAL

Responsible for carrying out works related to mechanical and electrical (M&E) for projects during planning, construction, operation and maintenance to ensure that the mechanical and electrical works meet the minimum technical standards. The division is also responsible for regulating and advising on the management of M&E along highways.


BAHAGIAN PENGAWASAN TOL

Bertanggungjawab mengawasi operasi tol syarikat konsesi di bawah seliaan LLM dari aspek kadar dan sistem pungutan tol seperti yang diperuntukkan di dalam perjanjian konsesi.

BAHAGIAN PENGURUSAN TANAH

Bertanggungjawab menguruskan hal-hal pengambilan tanah berdasarkan Akta Pengambilan Tanah 1960 bagi pembinaan lebuh raya bertol, kerja-kerja ukur muktamad, perizaban dan pewartaan lebuh raya berdasarkan Seksyen 62 Kanun Tanah Negara, permohonan paparan iklan di rezab lebuh raya dan pengurusan hartanah seperti aktiviti sewaan/pajakan tanah milik LLM dan rezab lebuh raya.

BAHAGIAN SUMBER MANUSIA & PENTADBIRAN

Bertanggungjawab menguruskan hal-hal berkaitan perkhidmatan, perjawatan, latihan, aduan awam, perhubungan awam dan pengurusan korporat di LLM. Skop dan tanggungjawab juga meliputi pelaksanaan sistem pengurusan kualiti LLM dilaksanakan dengan efisien.

BAHAGIAN KEWANGAN & PENGURUSAN ASET

Bertanggungjawab ke atas sistem perakaunan pengurusan Kumpulan Wang Lembaga dan penyediaan anggaran Belanjawan Tahunan serta menyediakan penyata akaun tahunan dan mengurus pelaburan. Skop tanggungjawab bahagian ini juga meliputi aspek pengurusan serta keselamatan bangunan, kenderaan dan aset jabatan.

BAHAGIAN UNDANG-UNDANG

Bertanggungjawab memberi nasihat perundangan, menyemak dan menyediakan ulasan dari aspek perundangan bagi dokumen-dokumen seperti Perjanjian Konsesi, akta-akta, warta dan surat jaminan.

DEPARTMENT OF TOLL MONITORING

Responsible for supervising the toll operations of concessionaires under the supervision of the MHA in terms of the toll rates and collection systems as provided for in the concession agreements.

DEPARTMENT OF LAND AFFAIRS

Responsible for managing land acquisition matters based on the Land Acquisition Act 1960 for toll highway construction, final survey works, land reservation and gazetting of highways pursuant to section 62 of the National Land Code, applications for advertising billboards in the highway reserve and property management activities such as the rental/lease of land owned by the MHA and the highway reserve.

DEPARTMENT OF HUMAN RESOURCES AND ADMINISTRATION

Responsible for managing matters relating to services, staffing, training, public complaints and public relations for the MHA. The scope of the departments responsibilities also includes the efficient implementation of the MHAs quality management system.

DEPARTMENT OF FINANCE AND ASSET MANAGEMENT

Responsible for the management accounting system for the Authority Fund and the preparation of the Annual Budget estimate. The department also prepares the statement of annual accounts and manages investments. The scope of responsibility for this department also includes aspects of the security management of the MHAs buildings, vehicles and deparmental assets.

LEGAL DEPARTMENT

Responsible for providing legal advice, reviews and providing opinions on legal aspects of documents such as concession agreements, acts, gazettes and letters of guarantee.


BAHAGIAN TEKNOLOGI MAKLUMAT

Bertanggungjawab merancang dan melaksanakan dasar sistem teknologi maklumat LLM selaras dengan agenda kemajuan negara. Bahagian ini juga membangunkan infrastruktur sistem teknologi maklumat LLM agar sentiasa memenuhi kemajuan semasa dan membangunkan sistem maklumat yang bersepadu antara LLM dengan syarikat-syarikat konsesi lebuh raya.

PEJABAT PEJABAT WILAYAH

Pejabat - pejabat Wilayah terdiri dari Wilayah Utara, Tengah, Selatan dan Timur. Bagi projek-projek penswastaan, Pejabat Wilayah bertanggungjawab untuk menyelaras, memantau dan mengawalselia pembinaan projek-projek lebuh raya di tapak bina sehingga siap dan dibuka kepada lalu lintas selaras dengan perjanjian konsesi. Tanggungjawab Pejabat Wilayah juga termasuk pemantauan dan pengawalseliaan ke atas kerja-kerja penyenggaraan dan operasi lebuh raya oleh syarikat konsesi dan permohonan paparan iklan serta akses dari pihak ketiga.

UNIT AUDIT DALAM

Bertanggungjawab melaksanakan auditan dan pemeriksaan untuk memastikan pelaksanaan projek, pengurusan pentadbiran dan kewangan serta mempertingkatkan kawalan dalaman bagi memastikan dasar, arahan dan peraturan yang ditetapkan dipatuhi.

Selain dari peranan-peranan tersebut, setiap Bahagian dan Pejabat Wilayah juga bertanggungjawab memastikan sistem pengurusan kualiti LLM dilaksanakan sepenuhnya.

DEPARTMENT OF INFORMATION TECHNOLOGY

Responsible for planning and implementing the MHAs information technology systems in accordance with the national development agenda. This department also develops the MHAs information technology system infrastructure to stay abreast of current technology and develop an integrated information technology system between the MHA and the highway concessionaires.

REGIONAL OFFICES

The Regional Offices comprise of the Northern, Central, Sourthern and Eastern Regions. For privatised projects, the Regional Offices are responsible for coordinating, monitoring and regulating the construction of highway projects on site until completion and opening to traffic in accordance with the concession agreement. The Regional Offices are also responsible for monitoring and supervising maintenance works and the operation of highways by concessionaires and applications for advertising billboards as well as access by third parties.

INTERNAL AUDIT UNIT

Responsible for performing audits and inspections to ensure the implementation of projects, as well as administrative and financial management. Also serves to improve internal controls to ensure that the prescribed policies, directives and regulations are adhered.

Apart from these roles, each Department and Regional Office is also reponsible for ensuring that the MHAs quality management system is fully implemented.


PERUTUSAN PENGERUSIChairmans Message


PERUTUSAN PENGERUSI / Chairmans Message

PERUTUSAN PENGERUSI

Assalammualaikum w.b.t. dan Salam 1 Malaysia,Assalammualaikum w.b.t. and Salam 1 Malaysia,

Lembaga Lebuhraya Malaysia (LLM) telah berjaya melaksanakan peranan dan tanggungjawab besar yang telah diamanahkan oleh Kerajaan menerusi pelaksanaan program-program sepanjang tahun 2013. Paparan maklumat yang terkandung di dalam laporan ini merupakan imbasan pencapaian LLM sepanjang tahun.

Malaysian Highway Authority (MHA) has, through the implementation of programmes throughout 2013, successfully fulfilled the important role and duties that it has been entrusted with by the Government. The information contained in this report provides a glimpse of MHAs achievements during the year.

Pembukaan Seksyen 3, Lebuhraya Lembah Klang Selatan sepanjang 12.6km dari Telok Panglima Garang, Kuala Langat ke Persimpangan Pulau Indah kepada pengguna pada 1 Oktober 2013 telah melengkapkan keseluruhan jajaran lebuh raya tersebut. Lebuh raya ini merupakan penghubung utama kepada jajaran lebuh raya Timur dan Barat yang melibatkan kawasan Kajang, Bangi, Putrajaya dan Pelabuhan Klang.

The opening of the 12.6km-long Section 3 of the South Klang Valley Expressway from Telok Panglima Garang, Kuala Langat to the Pulau Indah Interchange to users on 1 October 2013 completed the entire alignment of that highway. The highway is the main link to a range of highways running east and west via Kajang, Bangi, Putrajaya and Port Klang.

Dato Syed Jamal bin Syed JaafarPengerusi LembagaChairman of the Board


Kerja-kerja pembinaan Jambatan Kedua Pulau Pinang dan Projek Sambungan Lebuhraya Sungai Besi juga sedang giat dijalankan. Kemajuan kerja fizikal masing-masing adalah 99.90% dan 98.00% sehingga 31 Disember 2013 yang mana kedua-dua projek ini dijangka dibuka pada bulan Mac 2014.

LLM mengawalselia pembinaan lima (5) projek persimpangan bertingkat baru iaitu Persimpangan Bertingkat Bukit Gambir, Persimpangan Bertingkat Sungai Buaya, Persimpangan Bertingkat Alor Pongsu Fasa 1, Persimpangan Bertingkat Baru Seremban dan Persimpangan Seri Kembangan.Selain itu, LLM turut mengawalselia pembinaan akses keluar dari Lebuhraya LATAR ke Jalan B149 Kundang, projek pelebaran lorong keempat PLUS, pembinaan terowong di Lebuhraya SILK dan pembinaan pusingan-U bertingkat, Lebuhraya Shah Alam.

Status kemajuan projek sehingga 31 Disember 2013 adalah 94.30% bagi projek Persimpangan Bertingkat Bukit Gambir dan Persimpangan Bertingkat Sungai Buaya telah siap 100%. Persimpangan Bertingkat Alor Pongsu Fasa 1 pula, adalah 91.90%, Projek Persimpangan Bertingkat Baru Seremban adalah 40.20% manakala Persimpangan Bertingkat Seri Kembangan di peringkat kerja-kerja pembersihan tapak.

Pihak Kerajaan sentiasa prihatin terhadap keperluan rakyat dengan membina akses keluar dari Lebuhraya LATAR ke Jalan B149 Kundang. Sehingga 31 Disember 2013, kemajuan kerja fizikalnya adalah 89.00%. Projek pembinaan pusingan-U bertingkat, Lebuhraya Shah Alam pula telah mencapai kemajuan kerja fizikal 86.00%.

Pembangunan pesat di sepanjang Lebuhraya Utara-Selatan telah menyumbang kepada peningkatan trafik sehingga kapasiti lalu lintas mencapai tahap maksimum. Bagi mengurangkan masalah kesesakan, Kerajaan telah melaksanakan kerja-kerja Pelebaran Lorong Keempat Lebuhraya Utara-Selatan (PLUS) yang melibatkan laluan-laluan dari Persimpangan Shah Alam-Rawang-Jalan Duta dan Persimpangan Nilai (U)-Persimpangan Port Dickson. Kemajuan kerja fizikal dicapai adalah 38.20%.

The construction work of the Second Penang Bridge and the Sungai Besi Expressway Extension Project is also ongoing. Physical progress is at 99.90% and 98.00% respectively as at 31 December 2013 and both projects are expected to open in March 2014.

MHA is regulating the construction of five (5) new interchange projects, namely the Bukit Gambir Interchange, the Sungai Buaya Interchange, the Alor Pongsu Interchange Phase 1, the New Seremban Interchange and the Seri Kembangan Interchange. MHA is also overseeing the construction of exit access from the LATAR Highway to Jalan B149 Kundang, the PLUS four-lane widening project, the construction of a tunnel on the SILK Highway and the construction of an elevated U-turn on the Shah Alam Expressway.

Progress status for the projects as at 31 December 2013 was 94.30% for the Bukit Gambir Interchange, and the Sungai Buaya Interchange was 100% completed. As for the Alor Pongsu Interchange Phase 1 it was 91.90%, for the New Seremban Interchange Project it was 40.20%, while the Seri Kembangan Interchange was at site clearing stage.

The Government is mindful of the needs of the people with the construction of an access exit from the LATAR Highway to Jalan B149. As at 31 December 2013, progress made on physical works was 89.00%. The physical work progress on the elevated U-turn construction project on the Shah Alam Expressway on the other hand had reached 86.00% .

Rapid development along the NorthSouth Expressway has contributed to increased traffic up to the highways maximum capacity. Thus to reduce congestion, the Government has undertaken the NorthSouth Expressway Fourth-Lane Widening works which include the routes from the Shah AlamRawangJalan Duta Interchange and the Nilai (U) InterchangePort Dickson Interchange. Physical development work has reached 38.20%.


Sebagai sebuah Kerajaan yang sentiasa prihatin dengan masalah rakyat khususnya pengguna lebuh raya, pembinaan Terowong Dan Jalan Sambungan melintasi Taman Kajang Utama di Lebuhraya Lingkaran Kajang (SILK) telah diluluskan dan kini dalam peringkat reka bentuk.

Program penambahbaikan blackspot sebagai langkah meningkatkan tahap keselamatan pengguna lebuh raya diteruskan pada tahun 2013.Sebanyak 10 lokasi blackspot telah dikenalpasti di empat lebuh raya yang melibatkan kos keseluruhan pembaikan berjumlah RM1.2juta.Antara penambahbaikan yang telah dilaksanakan adalah penurapan microsurfacing, penambahan papan tanda keselamatan, mengecat semula penghadang konkrit, pembinaan shoulder drain dan mengecat semula penanda jalan. Hasil daripada penambahbaikan lokasi blackspot, bilangan kemalangan telah berjaya dikurangkan 48.90% berbanding jumlah kes kemalangan pada tahun 2012.

Sebagai langkah untuk meningkatkan kualiti perkhidmatan di lebuh raya, kerja-kerja menaiktaraf kemudahan awam di lima(5) kawasan Rehat dan Rawat (R&R) telah dilaksanakan. Di kawasan R&R Awan Besar dan Kinrara, Lebuhraya Shah Alam, kerja-kerja menaiktaraf tandas telah disiapkan. Kerja-kerja menaiktaraf surau pula telah dilaksanakan di R&R Tapah arah Utara dan R&R Gunung Semanggol arah Selatan bagi Lebuhraya Utara-Selatan serta R&R Temerloh bagi Lebuhraya Pantai Timur Fasa 1. Kemudahan-kemudahan yang telah dinaiktaraf ini akan memberi lebih keselesaan dan kepuasan kepada penguna lebuh raya.

Komitmen Kerajaan dalam membantu mengurangkan beban rakyat menjadi usaha yang tidak ada titik noktahnya. Pada 15 Januari 2013, Kerajaan telah melaksanakan penstrukturan semula dengan menurunkan kadar tol di Lebuhraya Shah Alam sekaligus meringankan beban pengguna lebuh raya.

Seiring dengan perubahan teknologi yang pesat, LLM secara berterusan membuat kajian mengaplikasi teknologi terkini dalam pembangunan lebuh raya menerusi kolaborasi dan kerjasama persefahaman (MoU) dengan universiti dan agensi dalam dan luar Negara. Pada

As a Government concerned with the problems of the people, especially highway users, the construction of the Tunnel and Connecting Road across Taman Kajang Utama on the Kajang Ringroad (SILK) Highway has been approved and is now at the design stage.

As a measure to enhance the safety of highway users, the blackspot improvement programme, was continued in 2013. A total of 10 blackspot locations were identified on four highways involving an overall cost of RM1.2 million. Among the improvements that have been implemented are microsurface paving, additional safety signage, repainting of concrete barriers, construction of shoulder drains and repainting of road markings. As a result of the improvement of blackspot locations, the number of accidents has been reduced by 48.90% compared to the number of accidents in 2012.

In order to improve the quality of service on highways, upgrading works were undertaken on public facilities in five (5) Rest and Service areas (R&R). At the Awan Besar and Kinrara R&Rs on the Shah Alam Expressway, upgrading works have been completed. Upgrading works were undertaken on the prayer rooms (surau) at the northbound Tapah R&R and the southbound Gunung Semanggol R&R on the NorthSouth Expressway as well as the Temerloh R&R on the East Coast Expressway Phase 1. These upgraded facilities will provide even greater comfort and satisfaction to highway users.

The Governments commitment to help reduce the peoples burden never ends. On 15 January 2013, the Government implemented a restructuring exercise to reduce toll rates of the Shah Alam Expressway, thus reducing the burden of highway users.

In-line with the rapid change of technology, MHA continously conducts research to apply the latest technology in highway development through collabration and Memorandum of Understanding (MoU) with universities and local and international agencies. On 16 January 2013, MHA signed a MoU


16 Januari 2013, LLM telah memeterai MoU dengan Institut Keselamatan Jalan Raya Malaysia (MIROS) bagi pelaksanaan kajian dan penyelidikan dalam bidang pengangkutan. Risk of Daily Commuters Travelling within Klang Valley merupakan kajian pertama antara LLM dan MIROS.

LLM sebagai satu-satunya agensi yang menguruskan pembangunan lebuh raya bertol di Malaysia, sering menerima kunjungan dari pelbagai agensi dalam dan luar Negara antaranya Brunei Darussalam, Korea, Indonesia dan Uganda. Kunjungan ini bertujuan untuk berkongsi pengalaman dan ilmu pengetahuan mengenai pembangunan dan pengurusan lebuh raya bertol di Malaysia.

Sebagai pengakhir kata, saya ingin merakamkan jutaan terima kasih kepada seluruh warga LLM dan yang telah memberi kerjasama dan komitmen yang jitu dalam merealisasikan setiap perancangan bagi meningkatkan tadbir urus LLM untuk menjadikan organisasi bertaraf dunia dalam pembangunan, pengurusan dan kawalseliaan lebuh raya.

Sekian, terima kasih.

Dato Syed Jamal bin Syed JaafarPengerusi,Lembaga Lebuhraya Malaysia

with Malaysian Institute of Roads Safety (MIROS) to carry out research on transportation. Risk of Daily Commuters Travelling within Klang Valley was the first research conducted by MIROS and MHA.

MHA, as the sole agency managing the development of toll highways in Malaysia, often receives visits from various agencies local and international including from Brunei Darussalam, Korea, Indonesia and Uganda. These visits aim to share experiences and knowledge about the development and management of toll highways in Malaysia.

In conclusion, I would like to thank the entire staff of MHA who have given their cooperation and unwavering commitment to realising every plan to improve the governance of MHA to become a world-class organisation in the development, management and regulation of highways.

Thank you.

Dato Syed Jamal bin Syed JaafarChairman,Malaysian Highway Authority


PENYATAAN KETUA PENGARAHDirector Generals Statement


PENYATAAN KETUA PENGARAH / Director Generals Statement

Dato Ir. Haji Ismail bin Md SallehKetua PengarahDirector General

Assalamualaikum w.b.t dan Salam 1 Malaysia.Assalamualaikum w.b.t and Salam 1 Malaysia.

Dalam menjayakan agenda Transformasi Nasional, Kerajaan amat mementingkan kualiti perkhidmatan awam supaya selari dengan kehendak semasa. Sepertimana tahun sebelumnya, berasaskan 4 bidang keberhasilan utama, LLM telah membangunkan sebanyak 22 Petunjuk Prestasi Utama (KPI) Tahun 2013, yang diukur keberhasilannya berteraskan outcome based. KPI ini merangkumi aktiviti-aktiviti utamanya iaitu pengawal seliaan pembangunan dan pengurusan lebuh raya. Sepanjang tahun 2013, LLM telah memantau, menyelaras dan menilai prestasi kerja-kerja penyenggaraan 29 lebuh raya yang beroperasi termasuk keadaan

In ensuring the success of the National Transformation Agenda, the Government acknowledges the importance of public service quality, in line with present requirement. As in previous years, based on MHAs 4 key result areas, a total of 22 key performance indicators have been set and measured according to outcome based. Those KPIs included its core activities in regulating the development and management of highways. During the year, MHA has been monitoring, coordinating and evaluating the performance of maintenance work of 29 highways in operation as well as the current condition of highway assets.


semasa aset lebuh raya.

Selain dari memantau pembinaan 10 projek lebuh raya dan persimpangan bertingkat, terdapat 5 lebuh raya baru di peringkat pra pembinaan untuk memenuhi Syarat Duluan (Condition Precedent) Perjanjian Konsesi iaitu Lebuhraya Pesisiran Pantai Barat (WCE), Lebuhraya Lembah Kelang Timur (EKVE), Lebuhraya Bertingkat Damansara-Shah Alam (DASH), Lebuhraya Bertingkat Sungai Besi - Ulu Kelang (SUKE) dan Lebuhraya Kinrara - Damansara (KIDEX). Kesemua projek tersebut dibina seiring dengan aspirasi Kerajaan untuk memberi keselesaan dan kemudahan akses kepada pengguna lebuh raya amnya dan penduduk setempat khususnya.

Secara keseluruhannya, pencapaian petunjuk prestasi utama LLM bagi tahun 2013 yang turut menitikberatkan kepuasan pengguna serta peningkatan ime jabatan, adalah 96% iaitu peningkatan sebanyak 3.92% berbanding tahun 2012. Ini jelas menggambarkan komitmen padu, cemerlang dan berterusan Pengurusan dan warga LLM dalam mengawal selia pembangunan dan pengurusan lebuh raya di Malaysia.

LLM juga memainkan peranan dalam menyokong usaha Kerajaan memerangi rasuah yang merupakan salah satu daripada objektif Bidang Keberhasilan Utama Negara (NKRA). LLM mengambil inisiatif menandatangani Ikrar Integriti Korporat (CIP) dengan Suruhanjaya Pencegahan Rasuah Malaysia (SPRM) pada tahun 2013 yang membuktikan LLM secara sukarela telah mewujudkan sistem yang berkesan bagi meningkatkan integriti dalam tadbir urusnya.

Besides monitoring the construction of 10 highway projects and interchanges, there were 5 new highway projects in pre-construction stage to fulfill its Condition Precedent stipulated in the Concession Agreement. The 5 projects are the West Coast Expressway (WCE), East Klang Valley Expressway (EKVE), Damansara - Shah Alam Elevated Highway (DASH), Sungai Besi - Ulu Kelang Elevated Expressway (SUKE) and Kinrara - Damansara Highway (KIDEX). These projects are in line with the Governments aspiration to provide comfort and facilitate the highway users and local residents.

In conclusion, the achievement of MHAs KPI in 2013 that also took into consideration customers satisfaction and enhancing MHAs image, was 96%, an increase of 3.92% compared to year 2012. This clearly reflected the excellent and continuous commitment of the management and staff of MHA in supervising the development and management of highways in Malaysia.

MHA also plays a vital role in supporting the Governments effort against corruption, which is one of the National Key Result Areas (NKRA) objectives. MHA took the initiative to sign the Corporate Integrity Pledge (CIP) with the Malaysian Anti-Corruption Commission (MACC) in 2013 which proven that MHA has voluntarily created an effective system in enhancing the integrity of its governance.

Dalam usaha memberikan perkhidmatan terbaik dan berimpak tinggi kepada rakyat, penerapan elemen teknologi maklumat dan komunikasi (ICT) adalah amat penting. Ianya sejajar dengan hasrat Kerajaan untuk meningkatkan keberkesanan sistem penyampaian melalui penggunaan ICT. Dengan kemajuan teknologi maklumat dan era dunia tanpa sempadan pada hari ini, kita tidak dapat lari dari ancaman siber seperti pencerobohan data, fraud dan sebagainya. Justeru itu, LLM telah mengambil inisiatif untuk melaksanakan MS ISO/IEC 27001:2007, Sistem Pengurusan Keselamatan Maklumat (ISMS) bagi memastikan sistem keselamatan maklumat adalah terpelihara dan

In an effort to provide the best service and have the maximum impact on the population, the application of information and communications technology (ICT) elements is extremely important. It is in line with the Governments intention to increase the effectiveness of the delivery system through the use of ICT. With the advancement of information technology and the borderless world, we cannot escape from cyber threats such as data intrusion, fraud and others. Hence, MHA has taken the initiative to implement the MS ISO/IEC 27001:2007 Information Security Management System (ISMS) to ensure the security of information systems is well maintained to effectively safeguard data centre operations.


berkesan melindungi pengoperasian pusat data.

Hasil usaha dan komitmen Pengurusan, pegawai dan kakitangan, LLM telah berjaya memperolehi pensijilan MS ISO/IEC 27001:2007, Sistem Pengurusan Keselamatan Maklumat (ISMS) pada 3 Mei 2013 oleh SIRIM QAS International Sdn. Bhd. Dengan pensijilan ini, tahap pengetahuan dan kesedaran warga LLM terhadap kepentingan keselamatan serta aset ICT dapat dipertingkatkan bagi meminimumkan kesan insiden pencerobohan keselamatan ICT. Hasil penambahbaikan ini juga, LLM berjaya mendapat penarafan lima bintang bagi Laman Web Rasmi.

Selain dari meningkatkan sistem penyampaian perkhidmatan dalaman LLM, aspek keselamatan dan keselesaan para pengguna lebuh raya juga dititikberatkan. Pelbagai program dan aktiviti yang dijalankan untuk tujuan tersebut di antaranya kempen Rakan Ronda yang dilancarkan oleh YB Menteri Kerja Raya Malaysia pada 1 Ogos 2013.Program ini memberi ruang kepada masyarakat bekerjasama secara perkongsian maklumat dengan Kerajaan khususnya pihak berkuasa tempatan dan syarikat pengendali lebuh raya. Rakan Ronda juga merupakan satu medium perkongsian maklumat antara agensi Kerajaan, Badan Bukan Kerajaan (NGO), Persatuan Permotoran dan orang ramai mengenai kepentingan aspek keselamatan dan keselesaan pemanduan di lebuh raya serta jalan raya di Malaysia.

Saya merasa bangga dengan komitmen yang ditunjukkan oleh warga LLM dalam mengekal dan meneruskan pelaksanaan inovasi melalui aktiviti Kumpulan Inovatif dan Kreatif (KIK). Sehingga tahun 2013, LLM telah berjaya menganjurkan konvesyen KIK untuk kali ke-9. Penganjuran konvensyen KIK Peringkat LLM dapat mewujudkan satu budaya pemikiran kreatif dan inovatif di kalangan warga LLM dan syarikat konsesi. Budaya ini seterusnya mampu menjana hasil yang dapat meningkatkan kualiti perkhidmatan terutama kepada pengguna lebuh raya dan penjimatan kos pengurusan agar organisasi lebih efektif dan efisien.

Kumpulan KIK LLM bukan hanya bertanding di peringkat dalaman sahaja, malahan telah berjaya merangkul tempat pertama dan ketiga bagi kategori teknikal dalam Konvensyen KIK

As a result of the effort and commitment of its management, officers and staff, MHA successfully obtained MS ISO/IEC 27001:2007 Information Security Management System (ISMS) certification from SIRIM QAS International Sdn. Bhd. on 3 May 2013. With this certification, the level of knowledge and awareness among MHA staff of the importance of security as well as that ICT assets can be enhanced to minimise the impact of security violations. As a result of the improvements, MHA has also succeeded in achieving a five-star ranking for its Official Website.

Apart from improving the delivery system for MHAs internal services, the safety and convenience of highway users are also important. Various programmes and activities were conducted for this purpose, among them the Rakan Ronda campaign launched by the Minister of Works Malaysia on 1 August 2013. This programme provides an avenue for people to cooperate in sharing information with the Government, particularly local authorities and highway operators. Rakan Ronda is also a medium for sharing information about the importance of safety and comfort while driving on the highways and roads of Malaysia among Government agencies, non-governmental organisations (NGOs), motoring organisations and the public.

I feel proud of the commitment shown by the staff of the MHA in maintaining and continuing the implementation of innovation through Innovative and Creative Circle (ICC) activities. In 2013, MHA successfully organised the 9th ICC convention. By organising the ICC convention, MHA is able to create creative and innovative thinking culture among its staff and concessionaires. This culture in turn is able to generate results which can improve service quality, especially to highway users, and result in management cost savings for a more effective and efficient organisation.

MHAs ICC group not only competed internally, but also won first and third places for the technical category at the Ministry of Works ICC Convention. Subsequently, MHA won the Gold Award at


Peringkat Kementerian Kerja Raya. Seterusnya LLM telah berjaya mendapat Anugerah Emas dalam Konvensyen Innovative Creative Circle (ICC) Peringkat Kebangsaan anjuran Perbadanan Produktiviti Malaysia. Di samping itu, LLM juga telah diumumkan sebagai juara bagi inovasi ICT yang mengetengahkan projek Sistem Audit Kualiti Lebuh Raya (HAQS) ketika sambutan Majlis Hari Inovasi KKR pada 31 Oktober 2013. Kejayaan-kejayaan yang dirangkul oleh LLM merupakan satu motivasi kepada warga LLM dalam memajukan sistem penyampaian perkhidmatan yang sentiasa ditekankan oleh Kerajaan.

Pada tahun 2013 juga, LLM telah meluaskan Pembangunan Pengurusan Pengetahuan (KM) yang merupakan satu transformasi perkongsian maklumat secara pintar dan sistematik. Menerusi pengamalan inisiatif KM ini, LLM berkeupayaan memanfaatkan potensi dalaman, mempertingkatkan operasi proses bisnes dan membantu semua peringkat pengurusan dalam menghasilkan keputusan yang cepat dan berkesan. KM bukan sahaja dapat membantu meningkatkan kompetensi kakitangan, tetapi juga dapat melahirkan lebih ramai knowledge workers di LLM dan menjana ilmu baru dalam bidang proses bisnes selaras dengan strategi pembelajaran dan pertumbuhan (learning and growth) LLM. Pembangunan KM ini akan membentuk satu dimensi baru kepada LLM khususnya di dalam mencapai visi untuk menjadikan LLM bertaraf dunia dalam pembangunan, pengurusan dan pengawalseliaan lebuh raya. Adalah penting KM dijadikan satu budaya bagi menggalakkan perkongsian maklumat dan pengetahuan di kalangan warga LLM dan pihak yang berkaitan.

Kesibukan dengan aktiviti utama di dalam menyelia lebuh raya tidak menghalang LLM untuk memenuhi tanggungjawab sosial terhadap masyarakat yang memerlukan. LLM bersama-sama Persatuan Syarikat-Syarikat Konsesi Lebuhraya Malaysia (PSKLM) telah menganjurkan lima (5) Program Tanggungjawab Sosial dan Korporat. Sumbangan berbentuk keperluan harian telah disampaikan kepada Persatuan Kanak-Kanak Terencat Akal, Johor Bahru dan Rumah Seri Kenangan Cheng, Melaka. Program tanggungjawab sosial korporat berbentuk gotong-royong iaitu pembersihan sekitar tasik Taman Banting Baru juga telah dilaksanakan.

the national ICC convention organised by the National Productivity Corporation of Malaysia. In addition, MHA was announced as the winner for ICT innovation highlighting the Highway Audit Quality System (HAQS) at the Ministry of Works Innovation Day Celebration on 31 October 2013. The successes racked up by MHA serve to motivate its staff to improve the service delivery system that the Government always emphasises.

Also in 2013, MHA broadened its Knowledge Management (KM) development, transforming it into smart and systematic information sharing system. Through the adoption of the KM initiative, MHA is able to take advantage of its internal potential, improve business process operations and assist all levels of management to produce results quickly and effectively. KM will not only help improve staff competence, but also produce more knowledge workers in the MHA and generate knowledge in the field of business processes in line with the MHAs learning and growth strategy. The development of KM will create a new dimension for MHA, particularly in achieving its vision to be world class in highway development, management and regulation. It is essential that KM becomes a culture to encourage the sharing of information and knowledge among MHA staff and related parties.

Being occupied with the major activities in supervising highways does not prevent MHA from fulfilling its social responsibilities towards those in need. MHA together with the Association of Highway Concessionaires Malaysia (PSKLM) organised five (5)Corporate and Social Responsibility programmes. Donations of daily necessities were delivered to the Handicapped and Mentally Disabled Childrens Association, Johor Bahru and Rumah Seri Kenangan Cheng, Melaka. A Corporate Social Responsibility programme in cleaning the area around the lake in Banting Baru Park was also undertaken. This programme was attended by 195 participants from MHA and PSKLM. On that day, 10 park benches, a


Program gotong-royong ini telah disertai oleh seramai 195 peserta dari LLM dan PSKLM. Pada hari tersebut sebanyak 10 kerusi taman, satu set tong kitar semula 240L dan tong sampah sebanyak 10 unit telah disumbangkan bagi mengindah dan menjaga kebersihan taman tasik tersebut.

Program Tanggungjawab Sosial dan Korporat juga diteruskan dengan Program Kembali Ke Sekolah yang melibatkan 60 orang murid Sekolah Kebangsaan Sungai Kob dan Sekolah Kebangsaan Pagar Museh dari keluarga yang kurang berkemampuan di Kulim, Kedah. LLM sentiasa menitikberatkan kebajikan warga LLM di mana bantuan banjir dan gotong-royong membersihkan rumah kakitangan LLM telah diadakan di Kuantan. Pada masa yang sama, LLM dengan kerjasama PSKLM turut meringankan beban mangsa-mangsa banjir penduduk Kg. Pangkalan Ajal, Ajil, Terengganu dengan memberi bantuan berupa wang tunai dan barangan keperluan asas. Program Tanggungjawab Sosial dan Korporat bersama mangsa banjir ini telah menutup tirai aktiviti LLM pada tahun 2013.

Akhir kata, saya ingin menzahirkan ucapan terima kasih kepada warga kerja LLM di atas komitmen dan tanggungjawab warga LLM, syarikat konsesi dan lain-lain agensi dalam menjayakan aktiviti-aktiviti yang direncana oleh LLM sepanjang tahun 2013. Saya berharap agar warga LLM bersama-sama berganding bahu memikul amanah yang telah diberikan kepada LLM dan sentiasa memberi perkhidmatan terbaik supaya LLM akan terus relevan dan maju ke hadapan.

Sekian, terima kasih.

Dato Ir. Haji Ismail bin Md. SallehKetua Pengarah,Lembaga Lebuhraya Malaysia

set of 240-litre recycling bin and 10 waste bins were donated to beautify the lake park and keep it clean.

The Corporate Social Responsibility programme also continued with the Back to School programme involving 60 pupils of low-income families from Sekolah Kebangsaan Sungai Kob and Sekolah Kebangsaan Pagar Museh, Kulim, Kedah. MHA is always concerned with the welfare of its staff by providing flood relief and cleaning their affected homes in Kuantan. At the same time, MHA in cooperation with PSKLM also lighten the burden of flood victims in Kg. Pangkalan Ajal, Ajil, Terengganu by providing cash and basic necessities. With the CSR programme for these flood victims, MHAs activities in 2013 drew to a close.

Finally, I would like to express my gratitute to the staff of MHA for their commitment and responsibility to concessionaires and other agencies who have contributed to the success of activities planned by MHA in 2013. I hope that MHA staff would continue to uphold the position of trust that has been given and always perform their best service so that MHA will continue to be relevant and progress forward in the future.

Thank you.

Dato Ir. Haji Ismail bin Md. SallehDirector General,Malaysian Highway Authority


LAPORAN PETUNJUK PRESTASI UTAMA (KPI) BAGI TAHUN 2013Key Performance Indicator (KPI)

Report for 2013


LAPORAN PETUNJUK PRESTASI UTAMA (KPI) BAGI TAHUN 2013Key Performance Indicator (KPI) Report for 2013

BILNO

BIDANGKEBERHASILAN

UTAMA (KRA)KEY RESULT AREAS

(KRA)

PETUNJUK PRESTASIUTAMA (KPI)

KEY PERFORMANCEINDICATORS (KPI)

SASARAN KPIKPI TARGETS

PENCAPAIAN KPI (%)KPI ACHIEVEMENT (%)

1. Memastikan pembinaan lebuh raya disiapkan mengikut jadual dan piawaian yang ditetapkan

To ensure that highway construction is completed on schedule in accordance with set standards.

1. Memastikan 4 buah lebuh raya dibuka sepenuhnya atau sebahagiannya dalam tahun 2013.

To ensure that 4 highways are fully or partially open in 2013.

i) Lebuhraya Lembah Klang Selatan (SKVE) Seksyen 3 (Teluk Panglima Garang Pulau Indah) : Ogos 2013.

South Klang Valley Expressway (SKVE) Section 3 (Teluk Panglima GarangPulau Indah): August 2013.

ii) Jambatan Kedua Pulau Pinang (JPP2) : November 2013

Second Penang Bridge: November 2013

iii) Persimpangan Bertingkat Sungai Buaya, PLUS : Julai 2013

Sungai Buaya Interchange, PLUS: July 2013

iv) Persimpangan Bertingkat Bukit Gambir, PLUS : November 2013

Bukit Gambir Interchange, PLUS: November 2013

100.00

99.00

100.00

94.00

2. Sasaran kemajuan pembinaan lebuh raya

Highway construction progress targets

i) Jambatan Kedua Pulau Pinang Sasaran kemajuan 31 Disember 2013: 100.00%

Second Penang Bridge Targeted progress as at 31 December 2013: 100.00%

ii) Seksyen 3 Lebuhraya Lembah Klang Selatan Sasaran kemajuan: 31 Disember 2013: 100.00%

South Klang Valley Expressway Section 3 Targeted progress as at 31 December 2013: 100.00%

iii) Lebuhraya Sambungan Sungai Besi Sasaran kemajuan: 31 Disember 2013: 99.00%

Sungai Besi Expressway Extension Targeted progress as at 31 December 2013: 99.00%

99.00

100.00

98.00


BILNO

BIDANGKEBERHASILAN


(KRA)





iv) Pelebaran Lorong Keempat, PLUS Sasaran kemajuan: 31 Disember 2013: 42.20%

Fourth-lane widening, PLUS Targeted progress as at 31 December 2013: 42.20%

v) Persimpangan Bertingkat Bukit Gambir, PLUS Sasaran kemajuan: 31 Disember 2013: 100.00%

Bukit Gambir Interchange, PLUS Targeted progress as at 31 December 2013: 100.00%

vi) Persimpangan Bertingkat Sungai Buaya, PLUS Sasaran kemajuan: 31 Disember 2013: 100.00%

Sungai Buaya Interchange , PLUS Targeted progress as at 31 December 2013: 100.00%

vii) Persimpangan Bertingkat Alor Pongsu Fasa 1, PLUS Sasaran kemajuan: 31 Disember 2013: 91.80%

Alor Pongsu Interchange Phase 1, PLUS Targeted progress as at 31 December 2013: 91.80%

viii) Persimpangan Bertingkat Baru Seremban, PLUS Sasaran kemajuan: 31 Disember 2013: 40.00%

New Seremban Interchange, PLUS Targeted progress as at 31 December 2013: 40.00%

ix) Persimpangan U Bertingkat, KESAS Sasaran kemajuan: 31 Disember 2013: 92.00%

Elevated U-Turn, KESAS Targeted progress as at 31 December 2013: 92.00%

38.00

99.00

100.00

92.00

40.00

89.00


3. Kajian penilaian pembangunan lebuh raya telah beroperasi dilaksanakan dalam masa setahun

Development evaluation study on highway in operation to be conducted within a year

100.00

100.00

100.00

xi) Pembinaan Susur Keluar Bertol dari Lebuhraya LATAR ke Jalan B149 Sasaran kemajuan: 31Disember 2013 : 72.00%

Construction of tolled exit from the LATAR Expressway to Jalan B149 Targeted progress as at 31 December 2013: 72.00%

xii) Persimpangan Bertingkat Seri Kembangan Lebuhraya Kuala Lumpur Putrajaya (MEX) Sasaran kemajuan: 31 Disember 2013 : 20.00%

Seri Kembangan Interchange, Kuala LumpurPutrajaya Expressway (MEX) Targeted progress as at 31 December 2013 : 20.00%

xiii) Pembinaan terowong dan Jalan Sambungan Melintasi Taman Kajang Utama di Lebuhraya SILK Sasaran kemajuan: 31Disember 2013: 5.00%

Construction of tunnel and connecting road crossing Taman Kajang Utama on the SILK Highway Targeted progress as at 31 December 2013: 5.00%

Penyediaan laporan penilaian lebuh raya

Highway evaluation report preparation

i) Lebuhraya Penyuraian Trafik KL Barat (SPRINT)

Western KL Traffic Dispersal System (SPRINT)

ii) Lebuhraya Pintas Selat Klang Utara Baru (NNKSB)

New North Klang Straits Bypass (NNKSB)

iii) Lebuhraya Kemuning - Shah Alam (LKSA)

KemuningShah Alam Highway (LKSA)

57.00

10.00

2.00

BILNO

BIDANGKEBERHASILAN


(KRA)






BILNO

BIDANGKEBERHASILAN


(KRA)





2. Memantapkan pembangunan, pengurusan dan kawal seliaan lebuh raya

Enhancing the development, management and regulatory of the highways

1.

2.

Mewartakan Rang Undang-Undang Pindaaan Akta LLM

Gazette the MHA Amendment Act Bill

Melaksanakan program kajian secara usahasama dengan lain-lain organisasi/ universiti.

Undertake research programmes in collaboration with other organisations/universities

Pewartaan Rang Undang-undang pindaan Akta LLM

Gazetting of the MHA Amendment Act Bill

Kajian Green Highway Index ( LLM - UTM) 31 Disember 2013 :100.00% (Laporan Kajian Akhir)

Green Highway Index Study (LLMUTM) 31 December 2013:100.00% (Final Research Report)

Kajian Risk Of Daily Commuters Travelling Within Klang Valley (LLM -MIROS) 31 Disember 2013 :100.00% (Laporan Kajian Akhir)

Risk Of Daily Commuters Travelling Within Klang Valley Study (LLMMIROS) 31 December 2013 :100.00% (Final Research Report)

Kajian Axle Load Spectrum Study For Malaysian Expressways- Fasa 1 (LLM - UPM) 31 Disember 2013 :100.00% (Laporan Kajian Akhir) (Fasa 1)

Axle Load Spectrum Study For Malaysian Expressways Study - Phase 1 (LLMUPM) 31 December 2013 :100.00% (Final Research Report)(Phase 1)

Kajian Study on The Queuing and Merging Behaviour of Vehicles, Before and After the Toll Plaza - Fasa 1 (LLM - USM) 31 Disember 2013: 100.00% (Laporan Kajian Akhir) (Fasa 1)

Study on The Queuing and Merging Behaviour of Vehicles Before and After The Toll Plaza Phase 1 (LLMUSM)31 December 2013 :100.00% (Final Research Report) (Phase 1)

0.00

100.00

90.00

100.00

100.00


BILNO

BIDANGKEBERHASILAN


(KRA)





2.

3. Memberikan perkhidmatan lebuh raya yang cekap, selesa dan selamat serta memenuhi kepuasan pengguna

Providing efficient, comfortable and safe highway services and fulfilling customers satisfaction

1. Memastikan prestasi cemerlang direkodkan oleh setiap syarikat konsesi dalam kerja penyenggaraan lebuh raya bagi kerja pembaikan berkala, kerja kecemasan dan rutin termasuk kerja-kerja mekanikal dan elektrikal.

Ensuring excellent performance is recorded by every concessionaire for highway maintenance work and for periodic, emergency and routine repairs including electrical and mechanical works.

Meningkatkan tahap keselamatan di lebuh raya dan mengurangkan kadar kemalangan di lebuh raya.

Enhancing safety measures and reducing accident rates on highways.

90.00% prestasi pembaikan berkala:90.00% performance for periodic repairs:Kerja-kerja sivil dan struktur 86.20Civil and structural works Kerja-kerja mekanikal 89.70Mechanical works

100.00% prestasi pembaikan bagi kerja penyenggaraan kecemasan dan rutin :100.00% performance for emergency and routine maintenance:

Kerja-kerja sivil dan struktur 89.70Civil and structural works Kerja-kerja mekanikal 93.10Mechanical works

Mengurangkan bilangan kemalangan dan mencapai tahap "blackspot" sifar di 10 lokasi yang dikenalpasti berdasarkan statistik kemalangan 2012 75.00 Reducing the number of accidents in 10 identified blackspots based on accident statistics of year 2012.

3.

4.

Melaksanakan penerbitan dan semakan semula panduan/garis panduan/ manual LLM berkenaan dengan pembangunan dan pengurusan lebuh raya

Publishing and reviewing MHA guides/guidelines/ manuals relating to the development and management of highways

Penetapan kualiti pembinaan lebuh raya

Setting the quality of highway construction

Enam penerbitan baru/semakan semula dilaksanakan.

Six new publications / revisions undertaken.

Menyediakan Panduan Umum Semakan Rekabentuk Geoteknikal dan Rawatan Tanah

Providing General Guidelines for Geotechnical Design Review and Land Treatment

100.00

100.00


BILNO

BIDANGKEBERHASILAN


(KRA)





Memastikan mana-mana mukim daripada keseluruhan jajaran lebuh raya yang dinyatakan di bawah dirizabkan di bawah Seksyen 62 Kanun Tanah Negara (KTN) 1965:

a) Lebuhraya Utara Selatan Hubungan Tengah (ELITE); b) Projek Lebuhraya Utara - Selatan (PLUS) (Negeri Sembilan); c) Lebuhraya Damansara - Puchong (LDP); d) Jambatan Pulau Pinang (JPP); e) Projek Lebuhraya Utara-Selatan (PLUS) (Pulau Pinang)

Ensuring that any district along the entire alignment of the highways listed below is reserved under Section 62 of the National Land Code (NLC)1965:

a) NorthSouth Expressway Central Link (ELITE); b) NorthSouth Expressway (PLUS) (Negeri Sembilan); c) Damansara Puchong Expressway (LDP);d) Penang Bridge; e) North-South Expressway (PLUS) (Penang)

5. 25.00% mukim daripada keseluruhan jajaran lebuh raya yang disasarkan dirizabkan di bawah Seksyen 62 KTN 1965

25.00% of districts along the entire highway alignments are targeted to be reserved under Section 62 of the NLC 1965.

100.00

3.

4.

Memastikan tahap penyenggaraan Kawasan Rehat & Rawat oleh Syarikat Konsesi sentiasa berada di tahap terbaik.

Ensuring that the level of maintenance by Concessionaires at Rest and Service creat areas is always of the highest level.

90.00% prestasi pembaikan berkala:90.00% performance for periodic repairs:


100.00% prestasi pembaikan bagi kerja penyenggaraan kecemasan dan rutin :100.00% performance for emergency and routine maintenance:


i) Sasaran 46.00% penggunaan ETC bagi lebuh raya antara bandar.

46.00% target for the use of ETC on inter-urban highways.

ii) Sasaran 61.00% penggunaan ETC bagi lebuh raya di dalam bandar

61.00% target for the use of ETC on intra-urban highways

100.00

96.10

Memastikan penggunaan Sistem Kutipan Tol Elektronik (ETC) di lebuh raya bertol

Ensuring the use of Electronic Toll Collection (ETC) systems on toll highways


BILNO

BIDANGKEBERHASILAN


(KRA)





6.

7.

Memastikan liputan Pusat Pengurusan Trafik LLM ke pusat kawalan trafik lebuh raya-lebuh raya baru

Ensuring coverage of the MHA Traffic Management Centre to highway traffic control centres of new highways

Melaksanakan 5 pengauditan

Undertaking 5 audits

Kerja-kerja integrasi lima buah pusat kawalan trafik syarikat konsesi ke pusat TMC LLM

Integration works of five concessionaire traffic control centres to the MHA TMC

4 pengauditan prestasi dan 1 pengauditan pengurusan kewangan dilaksanakan dan laporan dibentangkan.

4 performance audits and 1 financial management audit undertaken and reports tabled

90.00

90.00

8.

9.

10.

11.

Menaiktaraf di Kawasan Rehat & Rawat atau hentian sebelah

Upgrading the Rest and Service areas or lay-bys

Kajian Kesesakan Lebuh raya

Study on highway congestion

Memastikan perabot jalan bagi lebuh raya berada pada prestasi terbaik untuk keselamatan dan keselesaan pengguna dan pemandu

Ensuring that highway furnitures are at best performance for the safety and comfort of users and drivers

Penambahbaikan aspek perkhidmatan pelanggan

Improving customer service

Menaiktaraf terhadap kemudahan-kemudahan di 5 kawasan rehat / hentian sebelah

Upgrading of facilities at 5 rest areas / lay-bys

Kajian terhadap 4 lokasi lebuh raya

Study of 4 highway locations

Mengenalpasti tahap reflective papan tanda lebuh raya yang tidak memenuhi spesifikasi dan merancangkan program tindakan pembaikan

Identify reflective highway signages that do not meet specifications and plan remedial action

Mengenalpasti tahap reflective road marking lebuh raya yang tidak memenuhi spesifikasi dan merancangkan program tindakan pembaikan

Identify reflective highway road markings that do not meet specifications and plan remedial action

Kajian feasibilty' mewujudkan stesen radio khusus lebuh raya (Highway Radio)

Feasibility study for establishing a dedicated highway radio station (Highway Radio)

100.00

100.00

100.00

25.00

25.00


BILNO

BIDANGKEBERHASILAN


(KRA)





4. Meningkatkan imej LLM, mesra pengguna, pekerja dan rakyat.

Improving the image of the MHAs user-friendliness, employees and the public.

1. Menganjurkan Program Tanggungjawab Sosial dan Korporat (CSR)

Organising Corporate Social Responsibility (CSR) programmes

Meningkatkan tahap keselamatan ICT di LLM.

Increase the level of ICT security at the MHA.

Menjadikan Portal LLM sebagai saluran maklumat lebuh raya yang terkini dan interaktif.

Ensure the MHA Portal as the latest and interactive information channel for highways.

Memastikan perkhidmatan online di LLM dibangunkan.

Ensure the MHAs online services are developed.

Empat program disasarkan untuk diadakan

Organize four CSR programmes

Mendapat Persijilan MS ISO/IEC 27001:2007 Information Security Management System (ISMS) diperolehi pada bulan April 2013.

Obtain MS ISO/IEC 27001:2007 Information Security Management System (ISMS) certification in April 2013.

Mengekalkan penarafan 5 bintang bagi Laman Portal LLM

Maintain the 5-star rating for the MHA Web Portal

Membangunkan 4 sistem perkhidmatan online.

Develop 4 online service systems.

100.00

2.

3.

4.

100.00

100.00

100.00


LAPORAN PRESTASIPerformance Report


Sepanjang tahun 2013, kajian penilaian pembangunan projek lebuh raya telah dijalankan ke atas tiga (3) lebuh raya beroperasi iaitu Lebuhraya Kemuning Shah Alam, Lebuhraya Pintas Selat Klang Utara Baru, dan Lebuhraya Sistem Penyuraian Trafik KL - Barat. Penilaian ini dilaksanakan bagi mematuhi Surat Pekeliling Am Bilangan 1 Tahun 2012 iaitu Garis Panduan Pengukuran Pencapaian Program Projek Pembangunan Melalui Penilaian Outcome. Ianya merupakan komponen utama dalam pengurusan projek Kerajaan bagi mengukur samaada sesuatu dasar, program atau projek mencapai matlamat yang ditetapkan. Berikut adalah ringkasan penilaian outcome ketiga-tiga projek.

Lebuhraya Kemuning Shah Alam (LKSA)

Tarikh pembukaan: Mei 2010Jarak: 14.7km

Fakta teknikal:t QFSTJNQBOHBOCFSUJOHLBUt QMB[BUPMt 4JTUFNCBZBSBOTFDBSBUVOBJFMFLUSPOJL5PVDI

n Go dan Smart Tag;t 4JTUFNLBXBMBO USBLEBOQBQBSBONBLMVNBU

berkomputer;t 3POEBBO KBN PMFI QBTVLBO UJOEBLBO

kecemasan; dant #BOUVBO LFSPTBLBO VOUVL NFNBTUJLBO

keselamatan dan keselesaan pengguna.

Hasil analisis impak pembangunan LKSA:

t .FOBNCBICBJL EBO NFMFOHLBQLBO TJTUFNjalan raya antara bandar yang menghubungkan kawasan-kawasan berpotensi untuk membangun.

t .FOHVSBOHLBOLFTFTBLBO USBLEJ KBMBOKBMBOdan persimpangan sedia ada di antara Pusat Bandar Shah Alam di Seksyen 13 dan Kota Kemuning. Perjalanan dari Shah Alam ke Kota Kemuning mengambil masa lebih kurang 10 minit.

During 2013, highway project development evaluation studies were conducted on three(3) operational highways, namely the KemuningShah Alam Highway, the New North Klang Straits Bypass and the Western KL Traffic Dispersal System. The evaluations were conducted in accordance with General Circular No. 1 of 2012, that is the Development Project Performance Measurement Guidelines Through Outcome Evaluation. These evaluations are a key component in the management of Government projects for measuring whether a policy, programme or project has achieved its intended goals.

The following are summaries of the outcome evaluations for the three projects:

Kemuning Shah Alam Highway (LKSA)

Date opened: May 2010Distance: 14.7km

Technical facts:t JOUFSDIBOHFTt UPMMQMB[BTt $BTI5PVDIAO(PBOE4NBSU5BHFMFDUSPOJD payment systems; t 5SBDDPOUSPMTZTUFNBOEWBSJBCMFNFTTBHF signboards; t IPVSQBUSPMCZFNFSHFODZSFTQPOTFUFBNBOEt #SFBLEPXOBTTJTUBODFUPFOTVSFTBGFUZBOE user convenience.

Results of development impact analysis of LKSA:

t *NQSPWFT BOE DPNQMFUFT UIF JOUFSVSCBO SPBEsystem connecting areas with potential for development.

t 3FEVDFT USBD DPOHFTUJPO PO FYJTUJOH SPBETand interchanges between Shah Alam City Centre at Section 13 and Kota Kemuning. The journey from Shah Alam to Kota Kemuning took approximately 10 minutes.

LAPORAN PENILAIAN PEMBANGUNAN PROJEK LEBUH RAYAHighway Project Development Evaluation Report


t .FSVQBLBOMBMVBOBMUFSOBUJGCBHJMBMVBOUFSIBEke Shah Alam, Klang dan Kuala Lumpur. Ianya menghubungkan Kota Kemuning di Lebuhraya KESAS dengan Dataran Shah Alam di Lebuh raya Persekutuan (FHR2). Perjalanan ke utara Shah Alam lebih lancar tanpa melalui Persiaran Tengku Ampuan, Persiaran Kayangan atau Persiaran Budiman.

t .FOHVSBOHLBOLFTFTBLBOMBMVMJOUBTTFCBOZBL30.00% dari 70,000 kenderaan yang memasuki Shah Alam setiap hari.

t .FOHHBMBLLBO QFNCBOHVOBO EBOpertumbuhan ekonomi kawasan sekitar seperti di Alam Impian, Seksyen 15,16, 23 dan 24 Shah Alam, Taman Sri Muda, Kota Kemuning dan Bukit Kemuning.

t .FOJOHLBULBOQFMVBOHQFLFSKBBOEBSJ(tahun 2005-2009) kepada 13,077 (tahun 2010-2012).

t .FOJOHLBULBOKVNMBIQFMBCVSBOLFTFMVSVIBOdi kawasan sekitar Lebuhraya LKSA dari RM4.29 billion (tahun 2005-2009) kepada RM5.97 billion (tahun 2010-2012).

t .FOJOHLBULBO OJMBJ IBSUBOBI TFQFSUJ EJSeksyen 13, 19, 20 dan 23 Shah Alam dengan kadar kenaikan sehingga 70.30% daripada nilai asal.

Lebuhraya Pintas Selat Klang Utara Baru (NNKSB)

Tarikh pembukaan: Mac 2002Jarak: 17.5km

Fakta teknikal:t QFSTJNQBOHBOCFSUJOHLBUt QMB[BUPMt ,BXBTBO3FIBUEBO3BXBU33t 4JTUFN CBZBSBO FMFLUSPOJL 5PVDI AO (P EBO

Smart Tag;t 4JTUFNLBXBMBOUSBLEBOQBQBSBONBLMVNBU




t "OBMUFSOBUJWFSPVUFGPSSFTUSJDUFEBDDFTTUP4IBIAlam, Klang and Kuala Lumpur. It connects Kota Kemuning on the KESAS Highway to Dataran Shah Alam on the Federal Highway (FRH2). Travelling to the north of Shah Alam is smoother, by passing Persiaran Tengku Ampuan, Persiaran

Kayangan or Persiaran Budiman.

t 3FEVDFT USBD DPOHFTUJPO CZ GSPN70,000 vehicles per day entering Shah Alam.

t 1SPNPUFT EFWFMPQNFOU BOE FDPOPNJD HSPXUIin areas such as Alam Impian, Sections 15, 16, 23 and 24 Shah Alam, Taman Sri Muda, Kota Kemuning and Bukit Kemuning.

t *ODSFBTFE FNQMPZNFOU PQQPSUVOJUJFT GSPN11,063 (20052009) to 13,077 (20102012).

t *ODSFBTFE UPUBM JOWFTUNFOU JO UIF TVSSPVOEJOHareas of the LKSA Highway from RM4,29 billion (20052009) to RM5.97 billion (20102012).

t *ODSFBTFEQSPQFSUZWBMVFTJO4FDUJPOTand 23 Shah Alam by up to 70.30% from the original value.

New North Klang Straits Bypass (NNKSB)

Date opened: March 2002Distance: 17.5km

Technical facts:t JOUFSDIBOHFTt UPMMQMB[BTt 3FTU4FSWJDF"SFB33t 5PVDIAO(PBOE4NBSU5BHFMFDUSPOJD payment system; t 5SBD DPOUSPM TZTUFN BOE WBSJBCMF NFTTBHF

signboards; t IPVSQBUSPMCZFNFSHFODZSFTQPOTFUFBN

andt #SFBLEPXOBTTJTUBODFUPFOTVSFTBGFUZBOEVTFS

convenience.


Hasil analisis impak pembangunan NNKSB:

t .FOBNCBICBJL EBO NFMFOHLBQLBO TJTUFNjalan raya antara bandar yang menghubungkan kawasan-kawasan berpotensi untuk membangun.

t .FNFOEFLLBO NBTB QFSKBMBOBO BOUBSBBukit Raja dan Klang iaitu selama 16 minit berbanding dengan 21 minit di laluan sedia ada.

t .FOZFEJBLBO MBMVBO BMUFSOBUJG LFQBEB MBMVBOPintas Selat Klang Utara (NKSB) yang sentiasa sesak pada waktu puncak.

t .FOHHBMBLLBO QFNCBOHVOBO EBOpertumbuhan ekonomi kawasan sekitar seperti di Bukit Raja, Kapar, Bandar Sultan Sulaiman dan Pelabuhan Utara.

Lebuhraya Sistem Penyuraian Trafik KL Barat (SPRINT)

Tarikh pembukaan: September 2001Jarak: 26.5 km

Fakta teknikal: t QFSTJNQBOHBOCFSUJOHLBUt QMB[BUPMt 4JTUFNCBZBSBOTFDBSBUVOBJFMFLUSPOJL5PVDI

n Go dan Smart Tag;t 4JTUFNLBXBMBO USBLEBOQBQBSBONBLMVNBU




Hasil analisis impak pembangunan SPRINT:

t .FOBNCBICBJL EBO NFMFOHLBQLBO TJTUFNjalan raya antara bandar khususnya di Kuala Lumpur.

t .FOZFEJBLBO MBMVBO BMUFSOBUJG EJ CBIBHJBObarat Kuala Lumpur ke Pusat Bandar kepada pengguna dengan masa perjalanan selama 8 minit.

Results of development impact analysis of NNKSB:

t *NQSPWFT BOE DPNQMFUFT UIF JOUFSVSCBO SPBEsystem which connect areas with potential for development.

t 3FEVDFT USBWFM UJNF CFUXFFO #VLJU 3BKB BOEKlang to 16 minutes compared to 21 minutes on existing routes.

t 1SPWJEFTBOBMUFSOBUJWFSPVUFUPUIF/PSUI,MBOHStraits Bypass (NKSB) which is always congested during peak hours.

t 1SPNPUFT EFWFMPQNFOU BOE FDPOPNJD HSPXUIin surrounding areas such as Bukit Raja, Kapar, Bandar Sultan Sulaiman and North Port.

Western KL Traffic Dispersal System (SPRINT)

Date opened: September 2001Distance: 26.5 km

Technical facts: t JOUFSDIBOHFTt UPMMQMB[BTt $BTI5PVDIAO(PBOE4NBSU5BHF M F D U S P O J D

payment systems;t 5SBD DPOUSPM TZTUFN BOE WBSJBCMF NFTTBHF

signboards; t IPVSQBUSPMCZFNFSHFODZSFTQPOTFUFBN

andt #SFBLEPXOBTTJTUBODFUPFOTVSFTBGFUZBOEVTFS

convenience.

Results of development impact analysis of SPRINT Highway:

t *NQSPWFT BOE DPNQMFUFT UIF JOUFSVSCBO SPBEsystem, especially in Kuala Lumpur.

t 1SPWJEFT BO BMUFSOBUJWF SPVUF GPS VTFST JO UIFwestern part of Kuala Lumpur to the City Centre with a travel time of 8 minutes.


t 1SPNPUFTEFWFMPQNFOUBOEFDPOPNJDHSPXUIJOsurrounding areas such as Damansara Utama, Sri Hartamas, Mont Kiara, Damansara Heights, Mutiara Damansara, Sections 16 and 17 and Kayu Ara, Petaling Jaya.

t *ODSFBTFE FNQMPZNFOU PQQPSUVOJUJFT GSPN11,224 (19972001) to 13,719 (20022007).

t *ODSFBTFE UPUBM JOWFTUNFOU JO UIF BSFBsurrounding the SPRINT Highway from RM3.27 billion (19972001) to RM3.69 billion (20022007).

t *ODSFBTFEQSPQFSUZWBMVFTJO4FDUJPOTBOEPetaling Jaya as well as in Phileo Damansara by up to 56.00% from their original value.

t .FOHHBMBLLBO QFNCBOHVOBO EBOpertumbuhan ekonomi kawasan sekitar seperti di Damansara Utama, Sri Hartamas, Mont Kiara, Damansara Heights, Mutiara Damansara, Seksyen 16, 17 dan Kayu Ara, Petaling Jaya.

t .FOJOHLBULBOQFMVBOHQFLFSKBBOEBSJ(tahun 1997-2001) kepada 13.719 (tahun 2002-2007).

t .FOJOHLBULBOKVNMBIQFMBCVSBOLFTFMVSVIBOdi kawasan sekitar Lebuhraya SPRINT dari RM3.27 billion (tahun 1997-2001) kepada RM3.69 billion (tahun 2002-2007).

t .FOJOHLBULBO OJMBJ IBSUBOBI TFQFSUJ EJSeksyen 11 dan 17 Petaling Jaya serta Phileo Damansara dengan kadar kenaikan sehingga 56.00% daripada nilai asal.


Peningkatan peratusan markah minima analisa penyenggaraan berkala.Increase in the minimum percentage score for scheduled maintenance analysis.

Markah Minima Analisa Penyenggaraan Berkala (A, B, C)Minimum Scheduled Maintenance Analysis Score (A,B,C)

1009080706050

Markah Minima Analisa Penyenggaraan dan BerkalaMinimum Scheduled Maintenance Analysis Score

Jan

- Jun

laporan tahunan llm 2013.pdf

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