Kemahiran Memulakan Perniagaan/

Skills in Beginning a Business

PELUANG DAN RANCANGAN PERNIAGAAN/OPPORTUNITY & BUSINESS PLANS

HASIL PEMBELAJARA

N/learning ourcomes

KANDUNGAN

UTAMA/main

content

MASA/time

KAEDAH PEMBELAJARA

N/learning method

Kemahiran Memulakan

Perniagaan/Skills in Beginning a Business

Kemahiran Memulakan Perniagaan/Skills in Beginning a Business

(a) Modal perniagaan/ Business Capital

(b) Produk/ Perkhidmatan/ Product/ Service

(c) Lokasi Perniagaan/ Business Location

(d) Kelengkapan Perniagaan/ Business Equipments

KEMAHIRAN MENGENALPASTI SUMBER/ SKILLS IN IDENTIYFING RESOURCE

Kemahiran memulakan perniagaan /Skills in Starting a Business

Kemahiran Perundingan / Negotiations skills

Konsep Asas Perundingan /Basic Negotiation Skills

Persediaan Perundingan / Preparation for Negotiation

Proses Perundingan /Negotiation Process

Startegi Perundingan /Negotiation Strategy

Taktik Perundingan /Negotiation Tactics

Kemahiran memulakan perniagaan /Skills in Starting a Business

Kemahiran Komunikasi / Communication Skills Pengenalan kepada komunikasi /

Introduction to Communications

Bentuk Komunikasi /Forms of Communication

Kriteria Pemilihan Media Komunikasi /Criteria for Selecting Communication Media

Halangan dalam Komunikasi /Obstacles in Communication

Prinsip Komunikasi Berkesan /Principles of Effective Communication

Kemahiran memulakan perniagaan /Skills in Starting a Business

Komunikasi Lisan / Verbal Communication

Perbincangan Semuka /Face-to-face Discussion

Komunikasi melalui talipon / Communication Through Telephone

Temuduga / Interview

Mesyuarat / Meeting

Komunikasi BertulisWritten CommunicationSurat rasmi/ Official letterIklan / AdvertisementBrosur/Risalah / Brochure / PhampletsJemputan / InvitationFaks /FaxMel Elektronik / Electronic MailLaporan Akhbar/ Newspaper ReportTaligram / TelegramTelex / Telex

LATIHAN DALAM KUMPULAN / GROUP EXERCISE

SITUASI/SITUATION I:-Seorang peniaga burger telah mendapatigerai burgernya ( beroda) telah diangkutoleh PBT (pihak berkuasa tempatan).Nilai asetlebih kurang RM1,000.00. Perniaga perlu berunding dengan pegawai PBT untuk dapatkanbalik aset peniaga. / A burger stall operator found out that his moveable stall has been taken by a Local Authority. The asset value is approximately RM1,000.00. The operator need to negotiate with the Local Authority officer to reposes the asset.

Main peranan/ Role play:-

(a)Seorang ‘volunteer’ peniaga/ Stall operator “volunteer”(b) Seorang ‘volunteer’ Pegawai PBT/ Local Authority Officer “volunteer”

Tempat perbincangan/ Place of Discussion: Pejabat PBT / Local Authority Office

SITUASI /SITUATION 2 :-Bakal Usahawan memerlukan pinjamanRM100,000.00 untuk memulakan perniagaanruncit. Sedang berunding dengan Pegawai sebuah bank tempatan bagi mendapatkan dana tersebut. / A prospective entrepreneur needs a loan of RM100,000.00 to start a retail business. He is in the process of negotiating with an Officer with a local bank to get the fund.

Main peranan / Role play :-

(a)seorang ‘volunteer’ bakal peniaga /Prospective entrepreneur – one volunteer

(b) seorang ‘volunteer’ Pegawai bank / Bank Officer – one volunteer

Tempat perbincangan/ / Place of Discussion :

Di sebuah Restoran/ In one restaurant