Kursus 2-hari

Kemahiran Penyeliaan Yang Berkesan (Effective Supervisory Skills) Date: 25 & 26 April 2016 Time: 9am to 5pm

Venue : Thistle Hotel Johor Bahry

Trainer: Krishnan Ramasamy (LL.B, MBA)

PSMB SBL Scheme Claimable PENGENALAN: Kursus ini bermatlamat untuk meningkatkan kemahiran kepimpinan untuk penyelia dan Ketua pasukan dalam sesuatu organisasi. Ia juga berfungsi untuk membina keyakinan dikalangan ketua operator, line leader , penyelia , pengurus dan sebagainya.Kemahiran-kemahiran seorang penyelia dan ketua pasukan amatlah penting untuk meningkatkan produktiviti sesebuah syarikat. Seorang penyelia dan ketua pasukan yang mempunyai ciri-ciri kepimpinan yang berkesan mampu nenolong sesebuah syarikat untuk mencapai matlamat matlamat seperti Kualiti, Kos , Kepantasan, Kebergantungan dan fleksibiliti. Kemahiran tersebut juga boleh meningkatkan keupayaan pekerja pekerja dan wargakerja sesebuah syarikat. Hasilnya adalah prestasi yang cemerlang dengan warga kerja yang cemerlang. Syarikat yang akan berjaya untuk masa depan adalah yang boleh memperoleh komitmen semua warga kerjanya. KANDUNGAN KURSUS: HARI PERTAMA 1. IDENTITI SEORANG PENYELIA

Perkenalan Siapa dia penyelia? Apa maknanya penyeliaan? Perlantikan penyelia Keperluan akedemi and pengalaman penyelia masa kini Kefahaman visi/ misi organisasi, struktur dan ciri-ciri pengaruhan untuk mencapai sasaran organisasi

2. PERKEMBANGAN KEMAHIRAN PENYELIA

Evolusi profesionalisma dalam bidang penyeliaan, mengendalikan masalah di antara peribadi dengan profesional (Quick Fixes)

Rational (Taakulan), tanggungjawab dan kesedaran kebolehan menyelia dalam pengurusan dan kawalan

Memahami keberkesanan dan penyampaian dengan menepati masa mencapai sasaran yang berkualiti dan berkuantiti

Memahami sikap/ kepercayaan dan nilai dalam pengurusan orang Memahami ‘Paradigm Shift’ semasa bekerja dengan orang Mengenalpasti pelbagai lapisan sumber manusia berdasarkan kemahiran, kekananan dan bidang Menyediakan skop tugas/ tanggungjawab Pemberian kuasa/ bertanggungjawab Menentukan sasaran bahagian/proses/ operasi Prinsip amanah dan mengamanahkan dengan berkesan dalam semua bahagian sumber manusia secara

maksimum. Penggunaan kemahiran kekananan dan pengaruh-pengaruh lain

3. LATIHAN DAN KAUNSELING

Orientasi dan penyesuaian Perkembangan kemahiran teknikal untuk pekerja teknik dan penyelia Latihan semasa bertugas untuk memperkembangkan kemahiran operator Program untuk sijil operator dan strategi pelbagai kemahiran Perkembangan kemahiran pentadbiran

Keperluan kaunseling/ langkah-langkah kaunseling/ kesilapan biasa dalam kaunseling dan cara mengelakkan

4. KAMAHIRAN KOMUNIKASI DAN MENDENGAR Komunikasi dan konsep kendiri Komunikasi interpersonal dan persepsi Kemahiran mendengar dan membalas Komunikasi verbal Komunikasi tidak verbal Memahami hubungan interpersonal Perkembangan hubungan interpersonal untuk membina pasukan yang berkesan

HARI KEDUA 1. MENGURUS PRESTASI PEKERJA

Sistem penilaian – adil dan standard Sistem penafsiran dan keputusan yang jelas (transperan) Sistem penghargaan dan pengikhtirafan Pembangunan kerjaya dan peluang

2. PERANAN PENYELIAAN DALAM PENINGKATAN

Definasi peningkatan berterusan secara berkesan Kelasifikasi peningkatan berterusan Langkah-langkah asas dalam peningkatan berterusan Menjana kreativiti melalui cadangan kumpulan QCC/ TPM dalam persediaan dan implimentasi

rancangan peningkatan melalui pekerja Membaiki kerosakan/kecacatan disebabkan oleh pekerja, peralatan, bahan dalam proses melalui QCC/

TPM

3. PENCARIAN ‘SYNERGY’ OLEH PENYELIA MELALUI PASUKAN/ SEMANGAT BERPASUKAN Memahami QCC. TPM. SGA, Cross-functional Teams Memperkenalkan perpaduan kuasa pasukan yang unggul untuk mencapai sasaran penyeliaan Bekerja berpasukan akan menyelesaikan masalah dan untuk membuat keputusan melalui pasukan

pelbagai fungsi Bekerja berpasukan dan konsep win-win

4. PENYELIAAN DALAM LINGKUNGAN UNDANG-UNDANG

Dasar syarikat dan prosidur disiplin Memahami Akta Pekerja 1955 Kawalan sistematik melalui kaunseling dan peringatan untuk kelakuan-kelakuan kecil dan besar Memahami penyiasatan dalaman (domestic) dan kesannya bagi pihak pengurusan

SIAPAKAH YANG PATUT HADIR?

Pengurus, Penyelia, Line Leaders & Ketua yang perlu mengurus, menyelia & memimpin pasukan untuk menambahbaikkan produktiviti dalam pencapaian matlamat organisasi & individu.

METODOLOGI Sesi teori akan diikuti dengan praktikal dan perbincangan umum. Bahan-bahan kursus akan direka secara profesional untuk kemudaham pemahaman dan aplikasi.

COURSE LEADER:

Mr. KRISHNAN RAMASAMY graduated from University of London with a honors degree in Law (LL.B). He also holds an MBA (Human Resource) from Frederick Taylor International University, USA. He packs 25 years of industrial experience, combining both operations and HRM. He worked in 2 renowned multi-national Corporations of Motorola Semiconductor and the Samsung Group of Companies in Seremban. Krishnan Ramasamy is a certified facilitator for 7 Habits of Highly effective People and Kepner Tregoe’s Problem Solving and Decision Making Training Program. He is also a certified PSMB Trainer.

In 1994 Krishnan Ramasamy led the Technical development Team to Pusan, South Korea, which Team subsequently played the key role in the expansion of manufacturing facilities in Malaysia. Between 1999 to 2002 he spearheaded the 6 Sigma Quality development Team for the Electron Gun Factory in Samsung’s mission to excel in Quality through 6 sigma development for the Group. He is a 6 Sigma Green Belter. As one of the key resource person in Corporate training programs he has been developed in various technical and leadership Trainings through exposure to Samsung Global programs in China, Germany, Singapore and South Korea.

From 2002 till 2005 Krishnan was identified to lead the Samsung Group HR Team, whose direction was to be the best employer in the country. During this period Krishnan led the Samsung Group in Training & Development. He was responsible for the Group annual TNA development, which application saw the Group excel in its CPT/CDT Product Quality and tremendous increase in productivity. This vast experience in Krishnan’s ability has precipitated in the combination of his Managerial, technical, process, HRM and legal experience into classic training programs. He has developed Training material to specifically expose conceptual idealism challenged in down to earth production floor realities; and has developed similar training programs applicable to other industries. These trainings have been tailored and developed so as to steer effective Management of resources and to meet current Global standards in every aspect of Quality, cost, delivery and product innovation.

From 2006 till 2008 Krishnan worked as consultant and Trainer delivering his vast experience in sectors such as manufacturing, service, tourism, construction, education and the Public Sector. His training ability has seen him delivering training for a wide spectrum of Companies in almost all states within Malaysia. He stresses on continuous training as a compulsory need, which he professes all Companies should hold in meeting its management’s vision and goals.

From 2009 to June 2010 Krishnan Ramasamy was the Human Resources Manager for Berjaya Redang Resort, Terengganu. His HRM experience coupled with Legal education and long years of Managing operations has enabled him to develop Training programs directed to lead Human Resource Development; which he clearly cites as the key factor Organizations posses in its drive towards achieving administrative excellence. Registration Form Yes! (I am / We are) interested in attending the 2-day Course on Kemahiran Penyeliaan Yang Berkesan dated 25 & 26 April 2016 Participant 1: _______________________________________ Designation: ___________________

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