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Lampiran C PENILAIAN DOKUMEN PERMOHONAN AKREDITASI PENUH (MQA-02) PROGRAM AKADEMIK UNIMAS Program Name: Name of Assessor Panel: ( Nama Program) ( Nama Panel Penilai) Standard Bidang i Soalan Penilaian Diagnostik ii Nota/Komen AREA 1 VISION, MISSION, EDUCATION GOALS AND LEARNING OUTCOMES BIDANG 1: VISI, MISI, MATLAMAT PENDIDIKAN DAN HASIL PEMBELAJARAN 1.1 Statement of Programme Aims, Objectives and Learning Outcomes Pernyataan Matlamat, Objektif dan Hasil Pembelajaran Program 1.1.1 Benchmarked Standards 1.1.1 Evaluation on Benchmarked Standards Standard Asas Penilaian Standard Asas The programme must define its aims, objectives and What are the vision, mission and educational goals learning outcomes and make them known to its of the HEP? internal and external stakeholders. Apakah visi, misi dan matlamat pendidikan PPT? Program wajib mentakrif matlamat, objektif dan hasil pembelajaran, dan memastikan ia diketahui oleh pihak How do these relate to the aims, objectives and berkepentingan dalaman mahupun luaran. learning outcomes of the programme? Bagaimanakah visi, misi dan matlamat The programme objectives must reflect the key pendidikan ini berhubung tujuan, objektif dan elements of the outcomes of higher education that are hasil pembelajaran program? in line with national and global developments. Objektif program wajib menggambarkan elemen elemen How are all these effectively made known to the utama hasil pendidikan tinggi yang sejajar dengan HEP’s internal and external stakeholders? kemajuan kebangsaan mahupun antarabangsa. Bagaimanakah semua ini dihebahkan kepada pihak yang berkepentingan, sama ada dalaman

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Lampiran CPENILAIAN DOKUMEN PERMOHONAN AKREDITASI PENUH (MQA-02) PROGRAM AKADEMIK UNIMAS

Program Name: Name of Assessor Panel:( Nama Program) ( Nama Panel Penilai)

Standard Bidangi Soalan Penilaian Diagnostikii Nota/KomenAREA 1 VISION, MISSION, EDUCATION GOALS AND LEARNING OUTCOMESBIDANG 1: VISI, MISI, MATLAMAT PENDIDIKAN DAN HASIL PEMBELAJARAN1.1 Statement of Programme Aims, Objectives

and Learning OutcomesPernyataan Matlamat, Objektif dan Hasil Pembelajaran Program

1.1.1 Benchmarked Standards1.1.1 Evaluation on Benchmarked Standards

Standard Asas Penilaian Standard Asas

The programme must define its aims, objectives and What are the vision, mission and educational goals

learning outcomes and make them known to its of the HEP?

internal and external stakeholders.Apakah visi, misi dan matlamat pendidikan PPT?

Program wajib mentakrif matlamat, objektif dan hasilpembelajaran, dan memastikan ia diketahui oleh pihak

How do these relate to the aims, objectives and

berkepentingan dalaman mahupun luaran. learning outcomes of the programme?Bagaimanakah visi, misi dan matlamat

The programme objectives must reflect the keypendidikan ini berhubung tujuan, objektif dan

elements of the outcomes of higher education that are hasil pembelajaran program?in line with national and global developments.Objektif program wajib menggambarkan elemen elemen

How are all these effectively made known to the

utama hasil pendidikan tinggi yang sejajar dengan HEP’s internal and external stakeholders?

kemajuan kebangsaan mahupun antarabangsa.Bagaimanakah semua ini dihebahkan kepadapihak yang berkepentingan, sama ada dalaman

The programme aims, objectives and learning mahupun luaran PPT?

outcomesmust be developed in consultation with principalstakeholders which should include the academic staff.

How do the objectives of the programme reflect

Matlamat, objektif dan hasil pembelajaran program national goals and global developments?

wajib digubal melalui perundingan dengan pihakBagaimanakah objektif program mencerminkan

berkepentingan utama termasuk staf akademik.matlamat kebangsaan dan pembangunan global?

The programme aims, objectives and learning outcomes

What are the processes involved in formulating

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Lampiran C

Standard BidangiSoalan Penilaian Diagnostikii Nota/Komen

must be consistent with, and supportive of the HEP's the programme aims and objectives? How are theyvision and mission. developed in consultations with stakeholders? DoMatlamat, objektif dan hasil pembelajaran program these involve the academic staff and potentialwajib konsisten, di samping menyokong visi dan misi employers? In what form?berkenaan. Apakah proses-proses yang terlibat dalam

penentuan tujuan dan matlamat program?Bagaimanakah ia dibangunkan melaluiperundingan dengan pihak yang berkepentingan?Adakah ia turut melibatkan staf akademik danbakal majikan? Bagaimanakah bentuknya? How do the HEP ensure that the educational

goalsof the programme are consistent with itsinstitutional purpose?Bagaimanakah PPT memastikan bahawamatlamat pendidikan program adalah tekaldengan tujuan institusinya?

1.1.2 Enhanced StandardsStandard Tinggi 1.1.2 Evaluation on Enhanced Standards

The aims, objectives and learning outcomes of the Penilaian Standard Tinggiprogramme should encompass qualities in the areas of

In what ways do the mission and goals encompass

socialresponsibility,researchandscholarlyleadership qualities in the areas of social

attainment, community involvement, ethical values,

responsibility, research attainment, community

professionalism and knowledge creation.involvement, ethical values, professionalism, and

Matlamat, objektif dan hasil pembelajaran program

knowledge creation?

patut merangkumi kualiti-kualiti yang berhubungBagaimanakah misi dan matlamat merangkumi

tanggungjawab kemasyarakatan, penyelidikan dan

kualiti kepimpinan dalam bidang tanggungjawab

pencapaian kesarjanaan, penglibatan masyarakat, kemasyarakatan, pencapaian

penyelidikan,

nilai-nilai etika, profesionalisme dan penciptaan ilmu. penglibatanmasyarakat,nilai-nilaietika,

profesionalisme dan penciptaan ilmu?The department should consult relevant stakeholders,particularly potential employers, when formulating Are the programme aims and objectives

programme aims and objectives.periodically reviewed? Is this done in consultations

Pihak berkepentingan yang berkaitan, khususnya bakal

with stakeholders including the alumni, industry,

majikan, patut dijemput berunding semasa matlamat

the community, civil society and international

dan objektif program digubal. peers?Adakah tujuan dan objekif program disemak dari

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Lampiran C

Standard BidangiSoalan Penilaian

Diagnostikii Nota/Komen

The programme aims, objectives and learning outcomes semasa ke semasa? Adakah penyemakan inishould be periodically reviewed in consultation with dilakukan melalui perundingan denganwide range of stakeholders that may include the

pihakberkepentingan termasuk alumni, industri,

alumni, industry, community, civil society organisation

masyarakat, persatuan-persatuan awam dan

and international peers. Matlamat, objektif dan hasil golongan keserakanan antarabangsa?pembelajaran program patut disemak dari semasa kesemasa melalui perundingan dengan seramai mungkinpihak berkepentingan termasuk alumni, industri,masyarakat, organisasiorganisasi awam dan golongankeserakanan antarabangsa.

1.2 Learning OutcomesHasil Pembelajaran

1.2.1 Benchmarked Standards 1.2.1 Evaluation on Benchmarked StandardsStandard Asas Penilaian Standard Asas

The programme must define the competencies that the

How does the programme define the competencies

student should demonstrate on completion of the that the student should demonstrate onprogramme that cover mastery of body of knowledge;

completion of the programme? In what way do the

practical skills and responsibilities; values, attitudes

component modules contribute to the fulfilment of

and professionalism; problem solving and scientific

the learning outcomes? How does the programme

skills; communication, leadership and team skills;

demonstrate that the student has achieved the

information management and lifelong learning skills; learning outcomes?and managerial and entrepreneurial skills Bagaimanakah program ini mentakrif

kecekapanProgram wajib mentakrif kecekapan yang harus yang harus ditunjukkan oleh pelajar apabiladitunjukkan oleh pelajardi akhir program berkenaan. tamat pengajiannya kelak? BagaimanakahKecekapan ini termasuk penguasaan ilmu; kemahiran

caranya komponen modul-modul menyumbang

praktikal; kemahiran dan tanggungjawab sosial; nilai, dalam

penyampaian hasil pembelajaran?

sikap dan profesionalisme; kemahiran saintifik dan Bagaimanakah

program

menunjukkan bahawa

penyelesaianmasalah;kemahirankomunikasi,pelajar

telah berjaya

mencapai hasil

kepimpinan dan bekerja secara kumpulan; kemahiran pembelajaran?pengurusan maklumat dan pembelajaran sepanjanghayat; dan kemahiran pengurusan dan keusahawanan.

The programme must demonstrate how the componentmodules contribute to the fulfilment of the programme'sleaerning outcomes.

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/KomenProgram wajib menunjukkan bagaimana modul-modulberkeupayaan menyumbang kepada pencapaian hasilpembelajaran program tersebut.

The programme must show how the student is able todemonstrate the learning outcomes, for example,through summative assessment.Program wajib menunjukkan bagaimana pelajar bolehmemperlihatkan hasil pembelajaran mereka, misalnyamelalui penilaian sumatif.

1.2.2 Enhanced StandardsStandard Tinggi

The programme should specify the link between1.2.2 Evaluation on Enhanced

Standardscompetencies expected at completion of studies andthose required during career undertakings and further Penilaian Standard Tinggistudies. In what way the programme specify the link

Program patut menyatakan hubung kait antara between the student’s competencies expected atkecekapan yang diharapkan setelah tamat pengajian the end of the programme and those required bydengan kecekapan yang diperlukan semasa bekerja dan the market as well as for purposes of highermelanjutkan pengajian. studies?

Bagaimanakah caranya program menentukanhubung kait antara kecekapan pelajar yangdijangka di peringkat akhir program dengan

keperluan pasaran dan juga tujuan pengajiantinggi?

AREA 2 CURRICULUM DESIGN AND DELIVERYBIDANG 2: REKA BENTUK DAN PENYAMPAIAN KURIKULUM2.1 Academic Autonomy

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/KomenAutonomi Akademik

2.1.1 Benchmarked Standards 2.1.1 Evaluation on Benchmarked StandardsStandard Asas Penilaian Standard Asas

The department must have sufficient autonomy to Describe the level of autonomy given to the

design the curriculum and to allocate the resources department in the curriculum design and thenecessary for its implementation to ensure the

resources available to the department to facilitate

achievement of learning outcomes.this and to achieve the programme outcomes. Does

Jabatan wajib mempunyai autonomi sewajarnya untukthe above involve franchise programmes as well?

mereka bentuk kurikulum dan mengagih sumber-sumber

Huraikan tahap autonomi yang diberikan kepada

yang perlu untuk Pelaksanaannya bagi memastikan

jabatan untuk mereka bentuk kurikulum, dan

hasil pembelajaran tercapai. segala sumber yang terdapat untuk jabatanmemanfaatkan autonomi ini dan seterusnya

Where applicable, the above provision must also covermencapai matlamat program. Adakah ia turut

programmes franchised to, or from, other HEPs in

melibatkan program yang difrancais?

accordance with national policies.

Di mana bersesuaian, syarat di atas juga wajib diguna

Illustrate how

much autonomy is

given to the

pakai pada program-program yang difrancais kepada,

academic staff in order to focus on areas of

atau daripada PPT yang lain, sejajar dengan dasar

expertise such as curriculum development,

negara. supervision of student, research and writing,scholarly activities, administrative duties and

The academic staff must be given sufficient autonomy to

community engagement.

focus on areas of his expertise, such as curriculum Tunjukkan sejauh mana autonomi diberi kepadadevelopment and implementation, academic supervision

staf akademik untuk membolehkan mereka

of students, research and writing, scholarly activities, memfokus kepada bidang-bidang

kepakaranand academically-related administrative duties and

mereka, seperti pembentukan dan pelaksanaan

community engagement. kurikulum,penyeliaan akademik pelajar,

Staf akademik wajib diberi autonomi yang sewajarnya penyelidikan dan

penulisan, kegiatan

untuk memfokus kepada bidang bidang kepakaran

kesarjanaan, dan kegiatan pentadbiran dan

mereka, seperti pembentukan dan pelaksanaankemasyarakatan yang berhubung halhal

kurikulum, penyeliaan akademik pelajar, penyelidikan akademik.dan penulisan, kegiatan-kegiatan kesarjanaan, dan

kegiatan-kegiatan pentadbiran berhubung hal-hal If there are programmes conducted in campuses

akademik dan aktiviti kemasyarakatan.that are geographically separated, comment on themechanisms that exist to assure functionalintegration and to achieve comparability ofeducational quality and the evaluation of studentsacross various sites of delivery.

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/KomenSekiranya terdapat program yang dijalankan dikampus yang terpisah secara geografi, berikanulasan tentang mekanisme yang ada untukmemastikan penyepaduan dan kesetandingankualiti pendidikan dan juga mekanisme untukpenilaian pelajar merentasi semua kampuscawangan.

2.1.2 Enhanced StandardsStandard Tinggi 2.1.2 Evaluation on Enhanced Standards

The HEP should have a clearly stated policy on conflict Penilaian Standard Tinggiof interest, particularly in the area of private practice Comment on the HEP’s policies in relation of

and part-time employment.conflict of interest, especially in the area of private

PPT patut mempunyai satu dasar yang jelas berhubung

practise and part-time employment.

konflik kepentingan, khususnya dalam bidang amalan

Berikan ulasan tentang dasar PPT berhubung

persendirian dan pekerjaan separuh masa.konflik kepentingan, khususnya dalam bidangamalan persendirian dan pekerjaan separuh

The boundaries of academic autonomy for the masa.department and the academic staff should continue to Is the realm of academic autonomy of theexpand reflecting the intellectual maturity of the HEP

department and the academic staff expanding, and

Skop autonomi bagi jabatan dan staf akademik patut

in what way?

terus diperluaskan selaras dengan kematanganAdakah skop autonomi bagi jabatan dan staf

intelektual PPT berkenaan. akademik terusdiperluaskan? Bagaimana

caranya?2.2 Programme Design and Teaching-Learning

MethodsReka Bentuk Program dan Kaedah Pengajaran-

Pembelajaran

2.2.1 Benchmarked Standards2.1.1 Evaluation on Benchmarked Standards

Standard Asas Penilaian Standard Asas

The department must have a defined process by which Describe the processes by which the curriculum is

the curriculum is established, reviewed and evaluated.

established, reviewed and evaluated. How do the

Jabatan wajib mempunyai satu proses untukacademic and administrative staff get involved in

membangun, menyemak dan menilai kurikulum. Proses

this process?

ini hendaklah ditakrif dengan jelas.Huraikan proses bagaimana kurikulum dibangun,disemak dan dinilai. Bagaimanakah staf akademik

The process must involve the academic and dan kakitangan pentadbiran ikut terlibat dalamadministrative staff of the department proses ini?

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Standard BidangiSoalan Penilaian Diagnostikii Nota/Komen

Proses ini wajib melibatkan staf akademik dan

pentadbiran jabatan. How was the needs assessment for the

programmedone? How are resources to support the

The programme must be considered only after a needs programme identified?

assessment has indicated that there is a need for the Bagaimanakah penilaian keperluan programprogramme to be conducted dilakukan dan bagaimanakah sumber untukProgram wajib dipertimbangkan hanya setelah satu menyokong program dikenal pasti?penilaian keperluan mendapati program berkenaan

memang perlu dilaksanakan. Showhow appropriate and

consistent are the

The programme must be considered only after aprogramme content, approach and teachinglearning methods, and how they support the

resources to support the programme have been achievement of the programme learning outcomes.identified. Tunjukkan kesesuaian dan ketekalan kandungan,Program wajib dipertimbangkan hanya setelah segala pendekatan dan kaedah pengajaran-pembelajaransumber yang perlu untuk pelaksanaannya dikenal program dan bagaimana ia membantu pencapaianpasti. hasil pembelajaran?

The programme content, approach and teaching- Show whether there are diverse teaching

learninglearning methods must be appropriate and consistent, methods that can help achieve the eight domainsand supports the achievement of the programme of the learning outcomes and that can ensure thatKandungan, pendekatan dan kaedah pengajaran- students take responsibility for their own learning.pembelajaran wajib sesuai dan konsisten, di samping Tunjukkan sama ada terdapat kepelbagaianmenyokong pencapaian hasil pembelajaran program.

dalam kaedah pengajaranpembelajaran untukmencapai matlamat kelapan-lapan domain hasil

There must be a variety of teaching-learning methods pembelajaran di samping memastikan bahawa

in order to achieve the eight domains of the learning pelajar bertanggungjawab ke atas pembelajaranoutcomes and to ensure that students take mereka

sendiri.responsibility for their own learning.Wajib diwujudkan kepelbagaian dalam kaedahpengajaran pembelajaran untuk mencapai matlamatkelapan-lapan domain hasil pembelajaran di sampingmemastikan bahawa pelajar bertanggungjawab ke ataspembelajaran mereka sendiri.

2.2.2 Evaluation on Enhanced StandardsPenilaian Standard Tinggi

2.2.2 Enhanced Standards How does the curriculum encourage a multiStandard Tinggi disciplinary approach that can enhance personal

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komen

The curriculum shouldencourage multi-

disciplinary development through electives, study pathwaysapproaches to enhance the personal development of the and other means? How are the effectiveness of thestudent through electives, study pathways and other approaches monitored and appraised?

means, which should be monitored and appraised.Bagaimanakah kurikulum menggalakkan satu

Kurikulum patut menggalakkan pendekatan pelbagai pendekatan pelbagai disiplin yang bolehdisiplin untuk meningkatkan perkembangan peribadi

meningkatkan perkembangan peribadi pelajar

pelajar melalui elektif, laluan pengajian dan melalui elektif, laluan pengajian dan sebagainya?sebagainya, yang perlu dipantau dan dinilai.

Bagaimanakah

keberkesanan

pendekatan ini

dipantau dan dinilai? The needs analysis for the programme should involve

How does the need analysis for the programmefeedback from external sources including market,students, alumni, peers, and international experts involve feedback from external sources? What arewhose commentaries should be utilised for purposes of these sources and how are the feedback obtainedcurriculum improvement.

and utilised to improve the programme?

Analisis keperluan sesuatu program patut melibatkan

Bagaimanakah analisis keperluan sesuatu

maklum balas daripada sumber luaran termasuk program turut melibatkan maklum balas daripasaran, pelajar, alumni, golongan keserakanan dan sumber-sumber luaran? Apakah sumber-sumberpakar-pakar antarabangsa. Pandangan mereka patut ini, dan bagaimanakah maklum balas berkenaandipertimbangkan untuk penambahbaikan kurikulum. didapati dan dimanfaatkan untuk

penambahbaikan program?

There should be co-curricular activities that will enrich Comment on the co-curricular activities

availablestudents' experiences, and foster personal developmentand responsibility. to students to enrich their experience and to fosterKegiatan-kegiatan kokurikulum yang personal development and

memperkaya responsibility.pengalaman pelajar di samping memupuk Berikanulasantentangkegiatan-kegiatanperkembangan peribadi dan sikap bertanggungjawab, kokurikulum yang disediakan untuk pelajarpatut diwujudkan. memperkaya pengalaman di samping memupuk

perkembangan

peribadi dan sikap

bertanggungjawab.

2.3 Curriculum Content and StructureKandungan dan Struktur Kurikulum

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Standard BidangiSoalan Penilaian Diagnostikii Nota/Komen

2.3.1 Benchmarked Standards 2.3.1 Evaluation on Benchmarked StandardsStandard Asas Penilaian Standard Asas

The programme must incorporate the core subject How is the core subject-matter incorporated intomatter essential for the understanding of the concepts, the curriculum to enhance student understandingprinciples and methods that support the programme of the concepts, principles and methods that

outcomes.support the programme outcomes?

Program wajib merangkumi mata pelajaran teras yang Bagaimanakah mata pelajaran teras dimasukkanpenting bagi memahami konsep, prinsip dan kaedah ke dalam kurikulum bagi meningkatkanyang menyokong hasil program tersebut. kefahaman pelajar terhadap konsep, prinsip dan

kaedah yang menyokong hasil program tersebut?

The programme must fulfil the requirement of the

How does the programme fulfil the corediscipline taking into account the appropriate disciplinestandards and international best practices for the field. requirements of the discipline and appropriateProgram wajib memenuhi keperluan disiplin dengan standards in line with international best practicesmengambil kira standard-standard disiplin yang sesuai of the field?dan amalan-amalan baik di peringkat antarabangsa Bagaimanakah program memenuhi keperluanbagi bidang berkenaan. teras disiplin dan standard-standard yang sesuai,

selari dengan amalan-amalan baik antarabangsa

The content of the programme must be periodically bidang berkenaan?reviewed to keep abreast with scientific, technologicaland knowledge development of the discipline, and with How current are the contents and how are thesethe needs of society. updated to keep abreast with the advances in theKandungan program wajib disemak secara berkala discipline and to meet the current needs of society?agar ia sentiasa setanding dengan perkembangan What is the frequency of curriculum review of the

saintifik, teknologi dan ilmu dalam disiplin berkenaan,

programme?

di samping memenuhi keperluan masyarakat. Jelaskan betapa semasanya kandungankurikulum dan bagaimana ia dikemas kini agarsentiasa setanding dengan perkembangan disiplinberkenaan, di samping memenuhi keperluanmasyarakat. Berapa kerapkah penyemakandilakukan ke atas kurikulum berkenaan?

2.3.2 Enhanced Standards2.3.2 Evaluation on Enhanced Standards

Standard Tinggi Penilaian Standard TinggiPage 9 of 54

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The department should establish mecahnisms – How does the department access the latestthrough the use of the latest technology and through development in the field of study?global networking – to access to real time information

Bagaimanakah jabatan memperoleh pengetahuan

and to identify up-to-date topics of importance for tentang perkembangan terkini dalam bidanginclusion in the curriculum and its delivery. pengajian berkenaan?Jabatan patut mewujudkan mekanisme untukmemperoleh maklumat masa sebenar melaluipenggunaan teknologi terkini dan jalinan global, danuntuk mengenal pasti topik-topik penting dan terkiniagar dapat dimasukkan dalam kurikulum danpenyampaiannya.

2.4 Management of the ProgrammePengurusan Program

2.4.1 Benchmarked Standards

2.4.1 Evaluation on Benchmarked Standards

Standard Asas Penilaian Standard Asas Students must

be provided with the most current

How are students informed about the programme

written information about the aims, outline, learninglearning outcomes, curriculum, and methods of

outcomes, and methods of assessment of the assessment?

programme.Bagaimanakah pelajar diberitahu tentang hasil

Pelajar wajib disediakan dengan maklumat bertulis

pembelajaran, kurikulum dan kaedah penilaian

yang terkini berhubung tujuan, rangka, hasil program?pembelajaran, dan kaedah penilaian sesuatu program.

The programme must have an appropriate coordinator

Whoisresponsiblefortheplanning,implementation and improvement of the

and team of academic staff (e.g., a programme programme? What authority does it have in

committee) responsible forthe planning, establishing procedures for planning and

implementation, evaluation and improvement of the monitoring the programme?programme. Siapakah yang bertanggungjawab ke atasProgram wajib mempunyai seorang penyelaras yang

perancangan, pelaksanaan, penyemakan dan

berkelayakan dan sekumpulan staf akademik

penambahbaikan program? Apakah autoriti yang

(contohnya, satu jawatankuasa program) yangdimiliki untuk mewujudkan tatacara perancangan

bertanggungjawab ke atas perancangan, pelaksanaan, dan pemantauan program?penilaian dan penambahbaikan kualiti program.

The programme team must have authority and

How adequate are the resources provided to theprogramme team to implement the teaching

established procedures for planning and monitoring the

learning activities, and to conduct the programme

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programme. Jawatankuasa program wajib mempunyai evaluation for quality improvement?autoriti dan prosedur yang telah ditetapkan untuk Cukupkah kemudahan yang diberi kepada

merancang dan memantau program.penyelenggara program untuk melaksanakankegiatan pengajaran dan pembelajaran, dan

The programme team must have adequate resources to melakukan penilaian program bagi

implement the teaching and learning activities, and

penambahbaikan kualiti?

conduct programme evaluation for qualityimprovement.Jawatankuasa program wajib mempunyai sumber yangmencukupi untuk melaksanakan kegiatan-kegiatanpengajaran dan pembelajaran, dan melakukanpenilaian program bagi penambahbaikan kualiti. Comment on the review and the evaluation

process of the programme and how the results are The programme, especially its content and delivery, being utilised for programme improvement.

must be regularly reviewed and evaluated and the Berikan ulasan tentang proses penilaian danresults utilised to assure quality. (At level 6 and above semakan program dan bagaimana segala hasilof the MQF, the review must involve external semakan ini digunakan untuk memastikanexaminers). penambahbaikan kualiti program.Program, khususnya kandungan dan penyampaiannya,wajib kerap disemak dan dinilai semula dan segalahasil semakan ini digunakan untuk menjamin kualiti.(Pada tahap 6 dan ke atas MQF, penyemakan ini perlumelibatkan penilai luar). Is the learning environment conducive for

scholarly and creative achievement? How so? The department must provide its student a conducive Adakah persekitaran pembelajaran kondusif

learning environment in which scholarly and creative untuk pencapaian kesarjanaan dan kreativiti?achievements are nurtured. Bagaimana?Jabatan wajib menyediakan satu persekitaran yangkondusif untuk pelajar agar pencapaian kesarjanaanyang kreatif dapat dipupuk.

2.4.2 Evaluation on Enhanced StandardsPenilaian Standard Tinggi

2.4.2 Enhanced Standards Comment on the innovative efforts made by the

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Standard Tinggidepartment to improve teaching-learning. Who

Innovations to improve teaching and learning should be

does it consult in this process and to what effect?

developed, supported, and evaluated. Inovasi untuk

Berikan ulasan tentang usaha-usaha inovasi

menambah baik pengajaran dan pembelajaran patut jabatan untuk menambah baik pengajaran-

dibangunkan, disokong dan dinilai.pembelajaran. Siapakah yang dijemput berundinguntuk proses ini dan bagaimanakah kesannya?

Innovations on improving teaching and learning should

be done in consultation with principal stakeholders andexperts, internally and externally.Inovasi untuk menambah baik pengajaran danpembelajaran patut dilakukan melalui perundingandengan pihak berkepentingan yang utama dan pakar-pakar luar mahupun dalaman.

The review and evaluation of the programme shouldinvolve stakeholders as well as external expertisenationally and internationally.Penilaian dan semakan program patut melibatkanpihak berkepentingan dan juga kepakaran luar, samaada pada peringkat kebangsaan mahupunantarabangsa.

2.5 Linkages with External Stakeholders

Hubungan dengan Pihak Berkepentingan Luar

2.5.1 Benchmarked Standards2.5.1 Evaluation on Benchmarked Standards

Standard Asas Penilaian Standard Asas

The department must have linkages with all levels of How are appropriate mechanisms put in place to

stakeholders outside of the department for the purposes

link the department with the stakeholders outside

of curriculum planning, implementation and review. of it for the purposes of curriculum

development?Jabatan wajib memupuk hubungan dengan semua

Bagaimanakah mekanisme yang sesuai diguna

peringkat pihak berkepentingan di luar jabatan untuk

pakai untuk menghubungkan jabatan dengan

tujuan perancangan, pelaksanaan, dan penyemakan

pihak berkepentingan luar bagi tujuan menambah

kurikulum. baik kurikulum?

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The programme team should obtain feedback from

How is employer feedback obtained and utilised

employers and use the information for curriculum for curriculum development?improvement, including for purposes of student Bagaimanakah maklum balas daripada majikan

placement, training and workplace exposure.diperoleh dan dimanfaatkan bagi menambah baik

Jawatankuasa program patut mendapatkan maklum kurikulum?

balas daripada pihak majikan dan menggunakan Comment on opportunities given to students to

maklumat yang diperolehi untuk menambah baik develop linkages withexternal stakeholders.kurikulum, termasuk untuk tujuan penempatan Berikan ulasan tentang peluang yang diberi

pelajar, latihan dan pendedahan persekitaran kerja.kepada pelajar untuk memupuk hubungan denganpihak berkepentingan luar.

Students should be given the opportunity to develop linkages with external stakeholders.Pelajar patut diberi peluang untuk memupuk hubungan dengan pihak berkepentingan luar.

AREA 3 ASSESSMENT OF STUDENTSPage 13 of 54

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/KomenBIDANG 3: PENILAIAN PELAJAR3.1 Relationship Between Assessment and

LearningHubungan Penilaian Dan Pembelajaran

3.1.1 Evaluation on Benchmarked Standards3.1.1 Benchmarked Standards Penilaian Standard Asas

Standard Asas

How are students evaluated? Comment on the

Assessment principles, methods and practices must bealignment between assessment and programme

aligned with learning outcomes and programme aims and learning outcomes.content. Bagaimanakah pelajar dinilai? Berikan ulasanPrinsip, kaedah dan amalan penilaian wajib selari

tentang hubungan antara penilaian dan tujuan

dengan hasil pembelajaran dan kandungan program. program dan hasil pembelajaran.

The assessment must be consistent with the levels

How effective are the methods used in assessing

defined in the MQF, the eight domains of learning learning outcomes and competencies?

outcomes and the programme standards.Jelaskan sejauh mana keberkesanan kaedah yang

Penilaian wajib konsisten dengan tahap sebagaimana

digunakan untuk menilai hasil pembelajaran dan

yang ditakrif dalam MQF, lapan domain hasil kecekapan.pembelajaran dan standard program.

How are the assessments reflective of the MQFlevel of the programme?Bagaimanakah penilaian ini mencerminkan tahapprogram sebagaimana yang ditakrif dalamKerangka Kelayakan Malaysia?

3.1.2 Evaluation on Benchmarked StandardsPenilaian Standard Tinggi

3.1.2 Enhanced Standards How does the programme ensure the effective

link

Standard Tinggibetween assessment and learning outcomes is

The link between assessment and learning outcomes in maintained?

the programme should be reviewed periodically to Bagaimanakah program memastikan bahawa

ensure its effectiveness.hubungan yang berkesan antara penilaian dan

Hubung kait penilaian dan hasil pembelajaran patut hasil pembelajaran dikekalkan?disemaksecara berkala untukmemastikankeberkesanannya.

3.2 Assessment Methods

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/KomenKaedah Penilaian

3.2.1 Benchmarked Standards 3.2.1 Evaluation on Enhanced StandardsStandard Asas Penilaian Standard Asas

The frequency, methods, and criteria of student How frequent and at what point are the methods

assessment - including the grading criteria - must be ofstudentassessmentdocumentedanddocumented and communicated to students on the communicated to students?commencement of the programme. Berapakah kekerapan dan bilakah kaedahKekerapan, kaedah dan kriteria penilaian, termasuk

penilaian pelajar didokumen dan dimaklumkan

kriteria penggredan, wajib didokumen dan disebarkan kepada pelajar?kepada pelajar pada permulaan program.

Assessment must be summative and formative.

Is the assessment method both summative andformative? Does that cover both theoretical and

Penilaian wajib berbentuk sumatif dan formatif. practical components of the programme?Adakah kaedah penilaian ringkas dan formatif?

A variety of methods and tools must be usedAdakah ia meliputi kedua-dua komponen, teori

appropriately to assess the learning outcomes and dan amali, program?competencies.

Pelbagai kaedah dan instrumen wajib digunakanHow does the department ensure the validity,

sewajarnya untuk menilai hasil pembelajaran dan reliability, consistency and fairness of thekecekapan. assessment system?

Bagaimanakah jabatan memastikan kesahihan,

There must be

mechanisms to ensure the validity,

kebolehpercayaan, ketekalan dan kesaksamaan

reliability, consistency, currency and fairness of the sistem penilaian?assessment methods. How and how often are the methods of

assessmentMekanisme untuk memastikan kesahihan,

kebolehpercayaan, ketekalan, kekinian dan keadilan reviewed?kaedah penilaian wajib diwujudkan. Bagaimana dan sekerap manakah kaedah

penilaian ini disemak? The assessment system must be reviewed at

appropriate scheduled intervals.Kaedah penilaian patut setanding dengan amalan terbaik antarabangsa. Sistem penilaian wajib dikaji secara berkala dalam tempoh yang ditetapkan.

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/KomenStandard Tinggi 3.2.2 Evaluation on Enhanced Standards

The methods of assessing should be comparable to Penilaian Standard Tinggi

international best practices. Comment on the external sources referred to toKaedah penilaian patut setanding dengan amalan improve the methods of assessment.

terbaik antarabangsa.Berikan ulasan tentang sumber luar yang dirujukuntuk tujuan penambahbaikan kaedah penilaian.

The review of the assessment system should be done in consultation with external experts, both locally and internationally.Semakan ke atas sistem penilaian patut dilakukan secara perundingan dengan pakar-pakar luar, tempatan mahupun antarabangsa.

3.3 Management of Student AssessmentPengurusan Penilaian Pelajar

3.3.1 Evaluation on Benchmarked Standards

3.3.1 Benchmarked Standards Penilaian Standard Asas

Standard Asas How prompt does students

receive feedback on

Student assessment results must be communicated to

tests of their performance?

the student within reasonable time.Secepat manakah pelajar menerima maklum balas

Keputusan penilaian wajib diberitahu kepada pelajar

hasil penilaian ke atas prestasi mereka?

berkenaan dalam tempoh waktu yang wajar. How are changes to student assessment methods

Changes to student assessment methods must follow made? How are they communicated to theestablishedproceduresandregulationsand students?communicatedtostudentspriortotheir Bagaimanakah perubahan kaedah penilaian

implementation.pelajar dilakukan? Bagaimanakah perubahan ini

Sebarang perubahan dalam kaedah penilaian pelajar dimaklumkan kepada pelajar?

wajib mengikut prosedur dan peraturan yangtermaktub dan diberitahu kepada pelajar sebelum

How is student assessment supervised? How does

dilaksanakan.the department protect the confidentiality of theassessment system? How is the security of

There must be mechanisms to ensure the security of assessment documents and records ensured?assessment documents and records. Bagaimanakah penilaian pelajar diawasi?Mekanisme untuk memastikan keselamatan dokumen Bagaimanakah jabatan mengawal

kerahsiaan

dan rekod penilaian wajib diwujudkan.sistem penilaian ini? Bagaimanakah keselamatandokumen dan rekod penilaian dipastikan?

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komen The programme grading, assessment and appeal

policies and practices must be publicised.How does the department ensure due process as

Amalan dan dasar penggredan program penilaian dan well as opportunities for fair and impartialrayuan wajib disebar luas. hearing?

Bagaimanakah jabatan memastikan proses yangwajar di samping peluang yang adil dan tidakmemihak?

Where are the grading, assessment and appealpolicies published and are the practices consistentwith these? How are these made known tostudents?Di manakah dasar penggredan, penilaian danrayuan diumumkan, dan adakah dasar-dasar inikonsisten dengan amalan? Bagaimanakah iadimaklumkan kepada pelajar?

3.3.2 Evaluation on Enhanced StandardPenilaian Standard Tinggi

3.3.2 Enhanced Standards Comment on the autonomy of the department and

Standard Tinggithe academic staff in student assessment and the

The department and its academic staff should have role of independent external scrutiny of the

sufficient autonomy in the management of student student assessment system.

assessment.Berikan ulasan tentang autonomi jabatan dan staf

Jabatan dan staf akademiknya patut mempunyaiakademik berhubung penilaian pelajar, dan

autonomi secukupnya dalam hal pengurusan penilaian

peranan pemeriksaan luar yang bebas dalam

pelajar. sistem penilaian pelajar ini.

There should be independent external scrutiny to evaluate and improve the management of student assessment, including formal certification of the processePemeriksaan luar yang rapi dan bebas yang bertujuan menilai dan menambah baik pengurusan penilaian pelajar patut diwujudkan, termasuk perakuan formal terhadap proses-proses berkaitan.

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AREA 4 - STUDENT SELECTION AND SUPPORT SERVICESBIDANG 4: PEMILIHAN DAN KHIDMAT SOKONGAN PELAJAR4.1 Admission and Selection

Kemasukan dan Pemilihan

4.1.1Benchmarked Standards 4.1.1 Evaluation on Benchmarked Standards

Standard AsasPenilaian Standard Asas

The programme must have clear statement on the How clear are the HEP’s policies on studentcriteria and processes of student selection, including

selection and student transfer, including those in

that of transferring students.relation to students with special needs? How are

Program wajib mempunyai satu pernyataan jelas these published and disseminated?mengenai kriteria dan proses pemilihan pelajar, Adakah dasar PPT berhubung pemilihan pelajartermasuk kriteria dan proses pertukaran pelajar. dan pindahan pelajar, termasuk dasar yang

berkaitan dengan pelajar yang mempunyai

The number for each student intake must be stated and

keperluan tertentu jelas? Adakah dasar-dasar ini

related to the capacity of the department to effectively

diterbit dan disebarkan?

deliver the programme.Jumlah pengambilan pelajar wajib dinyatakan dan How does the HEP ensure that the selecteddikaitkan dengan kemampuan jabatan mengendalikan

students have capabilities that are consistent

program dengan berkesan. with the admission policies?Bagaimanakah PPT memastikan bahawa pelajar

The criteria and processes of selection must be yang terpilih mempunyai kebolehan yangpublished and disseminated to the public, especially konsisten dengan dasar kemasukan?students.Kriteria dan proses pemilihan wajib diterbit dan Comment on the size of student intake (for each

disebarkan kepada umum, khususnya pelajar.session over the recent period) in relation to the

department’s capacity to effectively deliver the

Prerequisite knowledge and skills for purposes ofprogramme. Comment also on the proportion of

student entry into the programme must be clearly applicant to intake. Comment on the main

stated.characteristics of the students admitted.

Pra-syarat pengetahuan dan kemahiran untuk tujuan

Berikan ulasan tentang saiz pengambilan pelajar

kemasukan pelajar ke sesuatu program wajib (bagi setiap sesi dalam satu tempoh waktudinyatakan dengan jelas. terdekat) dalam hubungannya dengan

kemampuan kapasiti jabatan untuk

If a selection interview is utilised, the proces must bemenyampaikan program secara berkesan. Berikan

structured, objective and fair.juga ulasan tentang nisbah antara permohonan

Sekiranya kaedah pemilihan temu bual diguna pakai,

dan pengambilan. Berikan ulasan tentang ciri-ciri

prosesnya wajib distruktur, objektif dan adil. utama pelajar yang diterima masuk.

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komen

The student selection must be free from all forms of How well are the prerequisite knowledge anddiscrimination and bias. skills for the programme defined?

Pemilihan pelajar wajib bebas dari sebarang bentukSebaik manakah pengetahuan dan kemahiran

diskriminasi dan prasangka. prasyarat untuk program itu ditakrif?

There must be clear policy on, and appropriate Where the interview mode of selection is utilised,mechanism for, appeal. how objective and fair has it been?Satu dasar yang jelas dan mekanisme yang sesuai

Sekiranya kaedah pemilihan temu bual diguna

berhubung rayuan wajib diwujudkan. pakai, nyatakan sejauh mana kaedah inidigunakan dengan adil dan objektif.

The department must offer appropriate developmental

How does the department ensure that the student

or remedial support to assist students who need such

support.selection process is free from discrimination and

Jabatan wajib menyediakan program pembangunan bias?atau pemulihan yang bersesuaian untuk membantu Bagaimanakah jabatan memastikan bahawa

pelajar yang memerlukan sokongan.proses pemilihan pelajar ini bebas dari sebarangdiskriminasi dan prasangka?

Visiting, exchange and transfer students must be

Comment on the policies and mechanisms foraccounted for to ensure the adequacy of thedepartment's resources to accommodate the additional appeal.

students.Berikan ulasan tentang dasar dan mekanisme

Semua pelajar pelawat, pertukaran dan berpindah berhubung rayuan.wajib diambil kira untuk memastikan sumber sumberjabatan mencukupi dalam menampung para pelajar

What developmental and remedial support are

tersebut. made available to students who needs

such

The admission policy for the programme must be

support?Apakah bantuan pembangunan dan pemulihan

monitored and reviewed periodically to continuously

yang disediakan untuk pelajar-pelajar yang

improve the selection processes. memerlukannya?Dasar kemasukan program wajib dipantau dandisemak secara berkala untuk memastikan How does the HEP ensure the availability ofkesinambungan penambahbaikan di dalam proses

adequate resources to take into consideration

pemilihan.visiting, exchange, and transfer students?

BagaimanakahPPTmemastikansumberberkaitanpertimbangan terhadap pelajarpelawat, pertukaran dan pindahan disediakan?

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komen How often is the admission policy monitored

and reviewed?Berapa kerapkah dasar kemasukan ini dipantau dan disemak?

How is the link between student selection and student performance monitored to improve student selection processes?Bagaimanakah hubung kait antara pemilihan pelajar dan prestasi pelajar dipantau untuk tujuan menambahbaik proses pemilihan ini?

Comment on the rate of attrition and the reasons for it.Berikan ulasan tentang kadar keciciran pelajar dan sebab-sebab berlakunya keciciran tersebut.

4.1.2 Evaluation on Enchanced Standard Penilaian Standard Tinggi

How are the relevant stakeholders engaged by the

4.1.2 Enchanced Standardsdepartment in the review of its admission policy

Standard Tinggi and processes?

Review of the admission policy and processes should beBagaimanakah pihak berkepentingan yang

in consultation with relevant stakeholders, nationally berkaitan dimanfaatkan oleh jabatan dalam

and internationally.proses penyemakan dasar dan proses kemasukan?

Semakan dasar dan proses kemasukan patut dilakukansecara perundingan dengan pihak berkepentingan

Comment on the relationship between the

berkaitan, di peringkat kebangsaan mahupunselection process, the programme and the

antarabangsa. learning outcomes.

There should be a relationship between student

Berikan ulasan tentang hubungan antara prosespemilihan, program dan hasil pembelajaran.

selection, programme, and the desired learningoutcomes.Hubung kait antara pemilihan pelajar, program danhasil pembelajaran yang dihasratkan patut diadakan.

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komen

4.2 Articulation Regulations, Credit Transfer and Credit Exemption

Peraturan Artikulasi, Pemindahan Kredit danPengecualian Kredit

4.2.1 Benchmarked Standards

4.2.1 Evaluation on Benchmarked Standards

Standard Asas Penilaian Standard Asas

Articulation Regulations, Credit Transfer and Credit How are the policies, regulations and processes

of

Exemptioncredit transfer, credit exemption and articulation

Jabatan wajib mempunyai dasar, peraturan dan proses practices defined and disseminated?

berhubung amalan-amalan artikulasi, pemindahan Bagaimanakah dasar, peraturan dan proses

kredit dan pengecualian kredit yang ditakrif denganpemindahan kredit, pengecualian kredit dan

jelas dan disebarkan secara luas dan berkesan. amalan-amalan artikulasi ditakrif dandisebarkan?

Evaluate the implementation of thepolicies

,regulations and processes above.Nilaikan pelaksanaan dasar, peraturan danproses di atas.

4.2.2 Enchanced Standards 4.2.2 Evaluation on Enchanced StandardStandard Tinggi Penilaian Standard Tinggi

The department should always be in touch with the Comment on how the department keeps itself up-latest development and thinking about the processes of to-date on processes of articulation, creditarticulation, credit transfer and credit exemptions, transfer and credit exemptions, includingincluding cross-border collaboration provisions. crossborder collaborative provisions.Jabatan patut sentiasa mengikuti perkembangan dan Berikan ulasan tentang bagaimana jabatanpemikiran terkini berhubung proses artikulasi, memastikan sentiasa kemas kini berhubung

pemindahan kredit dan pengecualian kredit, termasuk proses artikulasi, pemindahan kredit dansyarat dan peruntukan kerjasama merentas sempadan. pengecualian kredit, termasuk peruntukan

kerjasama merentas sempadan.4.3 Transfer of Students

Pemindahan Pelajar

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komen

4.3.1 Benchmarked Standards4.3.1 Evaluation on Benchmarked Standards

Standard Asas Penilaian Standard Asas The department must have a well disseminated policy Appraise the criteria and mechanisms to enable

with clear criteria, mechanisms and processes, both

students to transfer to another programme.

academically and non-academic, to enable qualified Nilaikankriteriadanmekanismeyangstudents to transfer to another programme. membolehkan pelajar berpindah program.Jabatan wajib mempunyai satu dasar dengan kriteria,mekanisme dan proses akademik dan bukan akademik Comment on the evaluation procedures toyang disebarluaskan bagi membolehkan pelajar yang determine the comparability of achievement oflayak berpindah ke program yang lain. incoming transfer students.

Berikan ulasan tentang tatacara penilaian bagi Incoming transfer students must have comparable menentukan kesetaraan pencapaian pelajar yang

achievement in their previous institution of study. bakal berpindah masuk ini.Pelajar yang berpindah program wajib dipastikan telahmencapai tahap pencapaian yang munasabah padaprogram yang terdahulu.

4.3.2 Enchanced Standards 4.3.2 Evaluation on Enchanced StandardStandard Tinggi Penilaian Standard Tinggi

The department should have in place policies and Comment on how the department facilitates

mechanisms that facilitate student mobility between national and transnational student mobility.programmes and institutions, within the country or Berikan ulasan tentang bagaimana jabatancross-border, through articulation arrangements, joint memudah cara pergerakan pelajar sama adadegrees, exchange semesters, advanced standing dalam negara atau merentas negara.arrangements, and the like.Jabatan patut mempunyai dasar dan mekanisme

bagimemudah cara pergerakan pelajar antara program daninstitusi sama ada dalam negeri atau secara merentasisempadan, melalui aturan artikulasi, ijazah bersama(joint degree), semester pertukaran, advanced standing,dan sebagainya.

4.4 Student Support Services and Co-CurricularActivities

Khidmat Sokongan Pelajar dan KegiatanKokurikulum

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Students must have access to appropriate and adequate

Evaluate the adequacy and quality of student

support services, such as physical, social, financial and

support services. How do they contribute to the

recreational facilities, and counselling and health quality of student life?

services. Nilaikan kecukupan dan kualiti perkhidmatan

Pelajar wajib mendapat akses kepada perkhidmatansokongan pelajar. Bagaimanakah perkhidmatan

sokongan yang sesuai dan mencukupi seperti ini menyumbang kepada kualiti hidup pelajar?kemudahan fizikal, sosial, kewangan dan kemudahanrekreasi, perkhidmatan kaunseling dan kesihatan.

Comment on the operation and accessibility of the

loan office. Are students’ needs met by loans and

Student support services must be evaluated regularly

scholarships? Does the HEP provide financial aid

to ensure their adequacy, effectiveness and safety.

through its own resources?

Khidmat sokongan pelajar wajib kerap dikaji untuk

Berikan ulasan tentang operasi dan akses pejabat

memastikan kecukupan, keberkesanan dan pinjaman. Adakah keperluan pelajar dapatkeselamatannya. diselesaikan melalui pinjaman dan biasiswa?

Adakah PPT menyediakan bantuan kewangan

There mustbe a mechanism

for students to air

melalui sumbernya sendiri?

grievances and make appeals relating to studentsupport services. Satu mekanisme wajib diwujudkan How are health services

and professional

bagi membolehkan pelajar menyuarakan perasaan

counselling made available and information about

tidak puas hati mereka di samping membuat sebarang

them disseminated to the students?

rayuan berkaitan khidmat sokongan ini. Bagaimanakahperkhidmatan kesihatan dan

kaunselin professiona disediakan, dan

g l

There must be designated administrative unitbagaimana pula maklumat tentang perkhidmatan

responsible for planning and implementing student ini dimaklumkan kepada pelajar?support services, staffed by individuals who haveappropriateexperience consistentwiththeir How and how frequent are student supportassignments.

services evaluated?

Satu unit pentadbiran yang bertanggungjawabBagaimana dan sekerap mana perkhidmatan

merancang dan melaksana perkhidmatan sokongan

sokongan pelajar ini disemak?

pelajar wajib ditubuhkan dan dianggotai olehkakitangan yang memiliki pengalaman yang konsisten If there are programmes conducted in campuses

dengan tugas mereka.that are geographically separated, how is student

support supplied at the branch campuses? HowAcademic and career counselling must be provided by well do these mechanisms work?

adequate and qualified staff and issues pertaining toSekiranya terdapat program yang dikendalikan di

counseling must remain confidential. kampusyang terpisah, bagaimanakah

Kaunseling akademik dan kerjaya wajib dikendalikan

perkhidmatan sokongan ini disediakan di kampus

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Standard BidangiSoalan Penilaian Diagnostikii Nota/Komen

oleh kakitangan yang mencukupi dan berkelayakan dan

cawangan? Bagaimanakah mekanisme ini

segala hal yang berkaitan dengan kaunseling ini wajib digerakkan?dianggap sulit.

Appraise the mechanisms for complaints and

An effective induction to the programme must be madeappeals on student

available to students and evaluated regularly with Nilaikan mekanisme untuk pengaduan danspecial attention given to out of state and international rayuan berhubung perkhidmatan sokonganstudents as well as students with special needs. pelajar support services.Program induksi yang berkesan wajib disediakanuntuk pelajar, dan ia perlu dikaji dari semasa ke Which unit is responsible for planning andsemasa dengan memberikan tumpuan yang khusus implementing student support services? How doeskepada pelajar dari luar daerah, pelajar antarabangsa it fit into the overall structure of the organisationdan pelajar yang mempunyai keperluan khusus. in terms of hierarchy and authority? How

qualified are the staff of this unit? Who does thehead of this unit report to?Unit manakah yang bertanggungjawabmerancang dan melaksanaperkhidmatansokongan pelajar? Bagaimanakah kedudukanunit ini dalam keseluruhan struktur organisasidari sudut hirarki dan autoriti? Adakahkakitangan unit ini

berkelayakan? Kepada

siapakah ketua unit ini bertanggungjawab?

Comment on the measures to ensure that adequate personal and academic counselling are provided and confidentiality maintained. Comment on the availability of an early warning system to detect students facing academic difficulty. Are these measures effective?Berikan ulasan tentang langkah-langkah yang diambil untuk memastikan kecukupan perkhidmatan kaunseling akademik dan peribadi yang disediakan, juga tentang kerahsiaan perkhidmatan berkenaan. Berikan

juga ulasan tentang sistem amaran awal sedia ada yang boleh mengesan pelajar yang menghadapi masalah akademik. Adakah langkah-langkah ini berkesan?

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komen Appraise the orientation of incoming students.

Nilaikan bagaimana pelajar baru diorientasi.

4.4.2 Enchanced Standards 4.4.2 Evaluation on Enchanced StandardStandard Tinggi Penilaian Standard Tinggi

Student support services should be given prominent How prominent are the student support services

organisational status in the HEP and a dominant rolecompared to other major administrative areas

in supplementing programme learning outcomes. within the HEP?

Pihak PPT patut memberikan status penting kepada Bagaimanakahperkhidmatan sokongan pelajar

perkhidmatan sokongan pelajar dalam organisasi, dimenonjol berbanding bidang-bidang pentadbiran

samping memastikan perkhidmatan ini memainkan utama lain di PPT.peranan yang dominan dalam pencapaian hasilpembelajaran program. How does counselling monitor student progress

Student academic and non-academic counselling should

and address personal and social needs? How isthe effectiveness of student counselling and

include ongoing monitoring of the student’s progress to support programmes measured?measure the effectiveness of, and to improve, the Bagaimanakah kaunseling dapat memantaucounselling services. Kaunseling akademik dan bukan kemajuan pelajar di samping menghadapiakademik kepadapelajarpatut merangkumi keperluan-keperluanperibadidansosial?pemantauan secara berterusan ke atas kemajuan Bagaimanakah

keberkesanan kaunseling dan

pelajar untuk keberkesanannya dan meningkatkan program sokongan pelajar diukur?mutu perkhidmatannya.

There should be a structured training and development

Analyse the development plans to upgrade the

skills and professionalism of counsellors.

plan to enhance the skills and professionalism of theAnalisis perancangan meningkatkan kemahiran

academic and non-academic counsellors.dan profesionalisme kaunselor.

Satu pelan latihan dan pembangunan yang tersusunpatut disediakan untuk meningkatkan kemahiran danprofesionalisme kaunselor akademik dan bukanakademik.

4.5 Student Representation and ParticipationPerwakilan dan Penglibatan Pelajar

4.5.1 Benchmarked Standards4.5.1 Evaluation on Benchmarked Standards

Standard AsasPenilaian Standard Asas

The department must adhere to the HEP's policy on How does the department ensure that student

student participation and representation as and when

participation and representation are in tandem

they apply to the departmental level. with the HEP’s policy?Page 25 of 54

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/KomenJabatan wajib tertakluk kepada dasar PPT berhubung Bagaimanakah jabatan memastikan bahawa

perwakilan dan penglibatan pelajar, apabila iaperwakilan dan penglibatan pelajar adalah selari

terpakai di peringkat jabatan. dengan dasar PPT?

There must be a policy and programmes for active

How are students encouraged to participate in

student participation in areas that affect their welfare,

matters affecting their welfare? What are the

for example, peer counselling, co-curricular activities, opportunities made available to students to

and community engagement.participate in academic and non-academic

Satu dasar dan program berhubung penglibatan aktif activities?pelajar dalam bidang yang melibatkan kebajikan Bagaimanakah pelajar digalakkan mengambilmereka, seperti kaunseling keserakanan, aktiviti bahagian dalam hal-hal yang melibatkankokurikulum dan kemasyarakatan, wajib diwujudkan.

kebajikan mereka? Apakah peluang-peluang yangdisediakan untuk membolehkan pelajarmengambil bahagian dalam kegiatan akademikdan bukan akademik?

4.5.2 Enchanced Standards

Standard Tinggi4.5.2 Evaluation on Enchanced Standard

At the departmental level, student activities and Penilaian Standard Tinggistudent organisations should be facilitated to gain How is the acquisition of student skills andmanagerial and leadership experience, to encourage

experiences promoted through student activities

character building, to inculcate a sense of belongingand organisations, and how are they facilitated by

and responsibility, and to promote active citizenship.

the department?

Pada peringkat jabatan, kegiatan pelajar dan Bagaimanakahperolehan kemahirandan

pertubuhan pelajar patut digalakkan sebagai sumber

pengalaman pelajar digalakkan melalui kegiatan

pengalaman asas pengurusan dan kepimpinan, dan organisasi pelajar, dan bagaimanakah

menggalakkan pembentukan keperibadian, memupuk jabatan menyediakannya?semangat kekitaan, sikap bertangungjawab dankewarganegaraan yang aktif. Comment on the policy regarding student

publication.

Where student publications or other media exist, the Berikan ulasan tentang dasar berhubungHEP should provide a clear, formal and well-publicised penerbitan pelajar.policy regarding such publications.Sekiranya terdapat sebarang penerbitan atau media Are the facilities to encourage student

lain oleh pelajar, pihak PPT patut menyediakan satuinvolvement in publication activities adequate?

dasar yang jelas, formal dan tersebar luas How does the department ensure this?

mengenainya.Adakah kemudahan yang disediakan untuk

menggalakkan penglibatanpelajar dalam

Thedepartment should have adequate facilities to

kegiatan penerbitan mencukupi? Bagaimanakah

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komenencourage students to be involved in publication jabatan memastikannya?activities.Jabatan patut memiliki kemudahan yang mencukupiuntuk menggalakkan pelajar terlibat dalam kegiatanpenerbitan.

4.6 Alumni

4.6.1 Benchmarked Standards4.6.1 Evaluation on Benchmarked Standards

Standard Asas Penilaian Standard Asas Not applicable. Not applicable.

Tidak berkenaan. Tidak berkenaan.

4.6.2 Enchanced Standards 4.6.2 Evaluation on Enchanced StandardStandard Tinggi Penilaian Standard Tinggi

The department should foster active linkages with its

Comment on how the department networks with

alumni. its alumni.Jabatan patut memupuk hubungan yang aktif dengan

Berikan ulasan tentang hubungan jabatan

alumninya. dengan alumninya.

The department should encourage the alumni to play a Indicate how the alumni assist the students inrole in preparing the students for their professional

preparing for their professional future, in

future, and to provide linkages with industry and the

providing the linkages with industry and the

professions. profession. How involved is the alumni inJabatan patut menggalakkan alumni memainkan curriculum development?peranan untuk menyediakan pelajar menghadapi masa

Tunjukkan bagaimana alumni membantu pelajar

depan profesional mereka, disamping menjalindalam persediaan menghadapi masa depan

hubungan dengan pihak industri dan profesion. profesional mereka, di samping menjalinhubungan dengan pihak industri dan profesion.

The department should encourage the alumni to play a

Sejauh manakahmpenglibatan alumni dalam

role in the development of the programme. pembangunan kurikulum?Jabatan patut menggalakkan alumni memainkanperanan dalam pembangunan program.

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komen

AREA 5 – ACADEMIC STAFFBIDANG 5 : STAF AKADEMIK

5.1 Recruitment and ManagementPengambilan dan Pengurusan

5.1.1 Benchmarked Standards5.1.1 Evaluation on Benchmarked Standards

Standard AsasPenilaian Standard Asas

The HEP must have a clear and documented academic Comment on the policies on qualifications,

staff recruitment policy where the criteria for selection responsibilities, expertise and incentives.are based on academic merit. Berikan ulasan tentang dasar berhubungPPT wajib mempunyai satu dasar pengambilan staf

kelayakan,

tanggungjawab, kepakaran dan

yang jelas termaktub di mana kriteria pemilihan galakan.adalah berdasarkan kelayakan akademik.

Appraise the academic staff selection policy. How

The staff-student ratio for the programme must be

does staff selection include recognition of

appropriate to the teaching-learning methods and

academic and non-academic achievements, work

comply with the programme discipline standards.experience, and peer recognition?

Nisbah staf-pelajar bagi setiap program wajib sesuai Nilaikan dasar pengambilan staf akademik.dengan kaedahkaedah pengajaran pembelajaran dan

Bagaimanakah pengambilan staf ini mengambil

mematuhi dengan standard disiplin programkira pencapaian akademik dan bukan akademik,

berkenaan. pengalaman kerjaya, dan pengiktirafankeserakanan?

The department must determine the core academic

staff responsible for implementing the programme, as

Assess the appropriateness of the ratio of the

well as those teaching the core subjects.academic staff to student. Confirm whether the

Jabatan wajib mengenal pasti staf teras department has enough academic staff

akademik necessaryyangbertanggungjawab melaksanakan sesuatu program to implement the programme.di samping mereka yang bertanggungjawab mengajar

Nilaikan kesesuaian nisbah staf-pelajar. Perakui

mata pelajaran teras.sama ada jabatan mempunyai cukup stafakademik yang perlu untuk

The department must have an adequate number of full- melaksanakanprogram.

time academic staff for the programme.

Jabatan wajib mempunyai bilangan staf akademik

How does the department clarify the varied roles

sepenuh masa yang mencukupi untuk setiap program.

of the academic staff in teaching, research,consultancy, community service andadministrative functions

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Standard Bidangi

Soalan Penilaian Diagnostikii Nota/Komen

The department must clarify the roles of the academicBagaimanakah jabatan menjelaskan pelbagai

staff in teaching, research and scholarly activities,

peranan staf akademik berhubung pengajaran,

consultancy. penyelidikan, kegiatan perundingan, khidmatJabatan wajib menjelaskan segala peranan staf masyarakat dan fungsi pentadbiran?akademik berhubung pengajaran, penyelidikan dan

kegiatan-kegiatan kesarjanaan lain, kegiatan Comment on the policies and procedures on work

perundingan, khidmat masyarakat dan fungsi distribution. Is the workload fairly distributed?pentadbiran.community services an administrative Berikan ulasan tentang dasar dan tatacara

functions.berhubung pengagihan kerja. Adakah beban kerjadiagihkan secara saksama?

The policy of the department must reflect an equitabledistribution of responsibilities among the academic Evaluate the policies and procedures for

staff.recognising and rewarding the academic staff.

Dasar jabatan wajib mencerminkan pengagihan How are they implemented?tanggungjawab yang saksama di kalangan staf Nilaikan dasar dan tatacara berhubungakademik. pengiktirafan dan ganjaran staf akademik.

Bagaimanakah ia dilaksanakan? Recognition and reward through promotion, salary

increment or other remuneration must be based on

How are the academic staff appraised? How does

equitable work distribution and meritorious academic

this appraisal take into account their involvement

roles using clear and transparent policies and

in professional, academic and other relevant

procedures. activities, at national and international levels?Pengiktirafan dan ganjaran melalui kenaikan pangkat,

Bagaimanakah staf akademik dinilai?

kenaikan gaji serta ganjaran lain wajib berdasarkan Bagaimanakah penilaian ini mengambil kira

pembahagian beban kerja yang saksama danpenglibatan staf akademik dalam kegiatan

pencapaian akademik. Dasar dan tatacara yang jelas

professional dan akademik dan kegiatan lain

dan telus hendaklah digunakan untuk tujuan ini.yang berkaitan, pada peringkat kebangsaanmahupun antarabangsa?

In playing a role in the HEP's acedemic appointment

and promotion exercise - for example, that of Professors What role does the department play in theand Associate Professors - the department must be

academic appointment and promotion exercise of

guided by considerations which are in line withthe HEP, for example, in the appointment of

national policy and international best practices. Professors and Associate Professors? In playing

Dalam urusan pelantikan akademik dan kenaikanthat role, how does the department take into

pangkat oleh PPT, misalnya, seseorang Profesor atau

account national policy and international best

Profesor Madya, jabatanwajib berpandukan practices on such matters?pertimbangan-pertimbangan yang selari dengan dasar

Apakah peranan yang dimainkan oleh jabatan

negara dan amalan terbaik antarabangsa.

berhubung pelantikan akademik dan kenaikan

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komenpangkat, misalnya, seseorang Profesor Madya

atauProfesor? Dalam memainkan peranan

tersebut, bagaimanakah jabatan mengambil kira

dasar kebangsaan danamalan baik

antarabangsa?

5.1.2 Enhanced Standards 5.1.2 Evaluation on Enchanced Standard

Standard TinggiPenilaian Standard Tinggi

The recruitment policy for a particular programme How does the department ensure and encourage

should seek a balance between senior and junior diversity among the academic staff in terms ofacademic staff, between academic and non-academic

experience, approaches, and backgrounds?

staff, between academic staff with different approaches Bagaimanakah jabatan memasti danto the subject, and between local and international menggalakkan kepelbagaian dikalangan stafacademic staff with multi-disciplinary backgrounds. akademik dari sudut pengalaman, pendekatanDasar pengambilan staf untuk sesuatu program patut dan latar belakang?memastikan keseimbangan antara staf akademikkanan dan muda, antara staf akademik dan bukan Evaluate the nature and extent of the nationalakademik, antara staf akademik yang mempunyai and international linkages and how thesependekatan berlainan terhadap sesuatu mata enhance teaching and learning of the programme.pelajaran, dan sebaiknya antara staf tempatan dan Nilaikan bentuk dan keluasan hubunganantarabangsa yang mempunyai latar belakang pelbagai kebangsaan dan antarabangsa, dan bagaimanadisiplin. hubungan ini meningkatkan pengajaran dan

pembelajaran program. The department should have national and international

linkages to provide for the involvement of wellrenowned academics and professionals in order toenhance teachinng and learning of the programme.Jabatan patut mempunyai perhubungan di peringkatkebangsaan dan antarabangsa untuk membolehkanpenglibatan tokoh-tokoh akademik dan profesionaldalam usaha meningkatkan pengajaran dan

5.2 Service and DevelopmentPerkhidmatan dan Pembangunan

5.2.1 Benchmarked Standards

Standard Asas5.2.1 Evaluation on Benchmarked Standards

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komen The institutional and departmental policy on the Penilaian Standard Asas

academic staff must complement each other and How does the department’s policy on service,address matters related to service, developmental and development and appraisal of the academic staffappraisal. Dasar institusi dan jabatan berhubung staf complement that of the HEP’s?akademik wajib saling melengkapi antara satu sama Bagaimanakah dasar jabatanberhubunglain dalam menangani hal-hal berkaitan perkhidmatan, pembangunan dan penilaian stafperkhidmatan, pembangunan dan penilaian.

akademik melengkapi dasar sedia ada PPT?

The department must provide mentoring and formative Evaluate the suitability of the academic staff

guidance for new academic staff as part of its staff appraisal. Does the appraisal take into accountdevelopment programme participation in all relevant activities?Jabatan wajib menyediakan panduan dan bimbingan Nilaikan kesesuaian penilaian staf akademik.yang formatif kepada staf akademik baru sebagai Adakah penilaian ini mengambil kira kesemuasebahagian dari program pembangunan staf.

penglibatan dalam kegiatan yang berkaitan?

The academic staff must be provided with the necessary Comment on the extent and effectiveness of the

training, tools and technology for self-learning, access academic staff development scheme.to information and for communication. Berikan ulasan tentang setakat mana rancanganStaf akademik wajib dilengkapi dengan latihan, pembangunan staf akademik dankelengkapan dan teknologi untuk pembelajaran kendiri

keberkesanannya.

dan terbuka kepada peluang berkomunikasi dan

mendapatkan maklumat. Do the academic staff members participate

indepartmental decisionmaking? How?Adakah staf akademik mengambil bahagiandalam proses membuat keputusan jabatan?Bagaimana?

Comment on the opportunities for communication among academic staff members and on activities that promote collegiality.

Berikan ulasan tentang peluang berkomunikasi di kalangan staf akademik dan tentang kegiatan yang boleh meningkatkan kemuafakatan.

How is formative guidance and mentoring provided for new academic staff? How effective is it?Bagaimanakah khidmat bimbingan formatif dan

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komensistem mentor disediakan untuk staf akademikbaru? Jelaskan keberkesanannya.

Comment on the organised support available to assist academic staff to develop teaching skills in line with current trends in pedagogy, curriculum design, instructional materials, and assessment.Berikan ulasan tentang sokongan yang terdapat untuk membantu staf akademik membangunkan kemahiran pengajaran setanding dengan perkembangan terkini bidang pedagogi, reka bentuk kurikulum, peralatan pengajaran, dan penilaian.

Evaluate the mechanisms available to train academic staff to use information and communication technology for self-learning, for access to information and for communication.

Nilaikan mekanisme yang terdapat untuk melatih staf akademik menggunakan teknologi maklumat dan komunikasi bagi keperluan pembelajaran kendiri, memperoleh maklumat dan untuk keperluan komunikasi.

How does the department ensure that part-time academic staff possesses the required skills to teach and evaluate students?Bagaimanakah jabatan memastikan bahawa staf akademik sambilan memiliki kemahiran yang diperlukan untuk mengajar dan menilai pelajar?

5.2.2 Evaluation on Enchanced Standard5.2.2 Enhanced Standards Penilaian Standard Tinggi

Standard Tinggi How does the department support participation

of The HEP should provide opportunities - including academic staff in national and international

funding - for academic staff participation in activities?

professional, academic and other relevant activities, Bagaimanakah jabatan

menyokong penglibatan

national and international. It should appraise this staf akademik dalam kegiatan di peringkat

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komenparticipation and demonstrate that it utilises the kebangsaan dan antarabangsa?results of this appraisal for improvement of the studentexperience. How useful is this participation for thePPT patut memberi peluang, termasuk peruntukan enrichment of the learning experience?dana, untuk membolehkan staf akademik mengambil Sejauh manakah faedah kegiatan ini dalambahagiandalamkegiatankegiatan profesional, memperkaya pengalaman pengajaran?akademik dan sebagainya sama ada di peringkatkebangsaan atau antarabangsa. PPT juga patut Comment on the extent of research activities inmenilai penglibatanpenglibatan ini dan menunjukkan

the department by looking into the number of

bahawa hasil penilaian tersebut dimanfaatkan untuk academic staff members who are principalmenambah baik pengalaman pelajar. investigators, the value of research grants, and

The HEP should have appropriate provision to allow for

the priority areas for research.Berikan ulasan tentang kegiatan penyelidikan di

advanced enhancement for its academic staff through

jabatan dengan mengambil kira bilangan staf

research leave, sabbatical, and sponsored participation

akademik yang terlibat sebagai penyelidik utama,

in, and organisation of, conferences. nilai dana untuk penyelidikan, dan bidang-PPT patut menyediakan peruntukan yang mencukupi bidang keutamaan penyelidikan.untuk membolehkan pencapaian lebih tinggi dikalangan staf akademik melalu pemberian cuti untuk

Evaluate the provisions on advanced development

penyelidikan,sabatikaldanpenajaanuntuk for academic staff.menghadiri dan mengurus sesuatu persidangan. Nilaikan peruntukan yang disediakan untuk

pembelajaran program.peningkatan yang lebih tinggi dalam kalanganstaf akademik.

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komen

AREA 6 – EDUCATIONAL RESOURCESBIDANG 6: SUMBER PENDIDIKAN6.1 Physical Facilities

Kemudahan Fizikal

6.1.1 Benchmarked Standards 6.1.1 Evaluation on Benchmarked StandardsStandard Asas Penilaian Standard Asas

The programme must have sufficient and appropriate What measures are taken to ensure that the

physical facilities for training and educationalacademic staff has sufficient and appropriate

resources to ensure its effective delivery.physical facilities for effective delivery of the

Setiap program wajib mempunyai kemudahan fizikal curriculum?dan sumber pendidikan yang mencukupi dan sesuai Apakah langkah-langkah yang diambil untuk

untuk memastikan penyampaian yang berkesan.memastikan bahawa staf akademik mempunyaikemudahan fizikal yang sesuai dan mencukupi

The physical facilities must comply with the relevant untuk membolehkan penyampaian kurikulumlaws, and with health and safety regulations. secara berkesan?Kemudahan fizikal wajib mematuhi undang-undangyang berkaitan, dan peraturan-peraturan kesihatan

How do the physical facilities correspond with

dan keselamatan. health and safety needs of the programme andcomply with the relevant laws?

The library and resource centre must have adequateBagaimanakah kemudahan fizikal sesuai dengan

andup-to-date reference materials and qualified staff

keperluan kesihatan dan keselamatan program

that meet the need of the programme and research dan patuh kepada undang-undang yang

amongst academic staff and students. This would berkaitan?include provisions for appropriate computer andinformation and communication technology-mediated

Evaluate the mechanism that ensures student

reference materials. Perpustakaan atau pusat sumber

and academic staff input to the administration on

wajib mempunyai staf yang berkelayakan dan matters of library policy and procedures.menyimpan bahan rujukan terkini yang mencukupi Nilaikan mekanisme yang memastikan inputuntuk memenuhi keperluan program dan penyelidikan

daripada pelajar dan staf akademik kepada pihak

staf akademik dan pelajar. Keperluan ini termasuklah pentadbiran dalam hal-hal berkaitan dasar dankomputer yang sesuai dan bahanbahan rujukan tatacara perpustakaan.

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komenmaklumat serta medium rujukan digital.

Equipments and facilities for training must be

Evaluate the adequacy of the library hours,services, holdings, staff and facilities. Does it

adequately provided for in practical-based programmes.

meet the needs of students and academic staff?

Peralatan dan kemudahan latihan wajib disediakan Nilaikan kewajaran perpustakaan dari sudutsecukupnya bagi program yang berteraskan amali. waktu, perkhidmatan, isian, kakitangan dan

kemudahan. Adakah ia memenuhi keperluan For research-based programmes and programmes with pelajar dan staf akademik?

a substantial research component, the departmentmust provide adequate and suitable research facilities Evaluate the adequacy and suitability of study

and environment.and small-group discussion space in and around

Kemudahan dan persekitaran penyelidikan yang the library. Nilaikan kecukupan dan kesesuaianmencukupi dan sesuai wajib disediakan bagi program

ruang perbincangan kumpulan kecil di dalam

yang berteraskan penyelidikan dan program yang dan sekitar perpustakaan.mempunyai komponen penyelidikan yang besar.

Evaluate how adequately stocked is the library in

The HEP must have a policy regarding the selection relation to the programme.and effective use of electronic devices, internal and

Nilaikan kecukupan bahan rujukan perpustakaan

external networks, and other effective means of using

dalam hubungannya dengan keperluan program.

information and communication technology in theprogramme. This includes coordination with the library Comment on the quality of the library’s

services.automated databases and bibliographic search,

PPT wajib mempunyai satu dasar berhubungcomputer and audio-visual capabilities in relation

pemilihan dan penggunaan berkesan peralatan to the programme.

elektronik, jaringan dalaman dan luaran, dan caracara Berikan ulasan tentang kualiti pangkalan datalain penggunaan teknologi maklumat serta komunikasi

dan pencarian bibliografi automasi, komputer

yang berkesan dalam sesuatu program. Ini termasuklah danperalatanpandangdengardalampenyelarasan dengan perkhidmatan perpustakaan. hubungannya dengan program.

Evaluate how adequately stocked is the library in

relation to the programme.Nilaikan kecukupan bahan rujukan perpustakaandalam hubungannya dengan keperluan program.

Comment on the adequacy on equipments and

facilities provided for practical-based programmesand how are these adequately met.Berikan ulasan tentang kecukupan peralatan dan

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komenkemudahan yang disediakan untuk keperluan program berbentuk praktikal dan bagaimana ia dipenuhi secukupnya.

Comment on the policies regarding the selection and effective use of computers, internal and external networks and other effective means of using information and communication technology in the educational programme.Berikan ulasan tentang dasar berkaitan pemilihan dan penggunaan berkesan komputer, jaringan dalaman dan luaran, dan cara-cara lain penggunaan teknologi maklumat dan komunikasi dalam program pendidikan.

Are there adequate information communication technology facilities to support the student and the academic staff in teaching and learning activities? How effective is the use of computer assisted learning as an integral part of the programme delivery?Adakah kemudahan teknologi maklumat dan komunikasi yang disediakan untuk kegunaan pelajar dan staf akademik dalam kegiatan pengajaran dan pembelajaran mencukupi? Nyatakan keberkesanan penggunaan pembelajaran berbantu komputer sebagai faktor yang penting dalam penyampaian program.

What resources are available to assist the academic staff identify or develop educational software?Apakah sumber-sumber yang sedia ada untuk membantu staf akademik mengenal pasti atau membangunkan perisian pendidikan?

To what extent are the resources utilised to cultivate self-learning behaviour?

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/KomenSejauh manakah segala sumber yang ada digunakan untuk menyemai sifat pembelajaran kendiri?

6.1.2 Enhanced Standards 6.1.2 Evaluation on Enchanced StandardStandard Tinggi Penilaian Standard Tinggi

The learning environment should be regularly How is thestudents

’ learning environmentimproved through renovations, building new facilities

regularly improved to keep up with the

and the acquisition of the latest and appropriate

development in educational practices and changes

equipment to keep up with the development in in society?

educational practices and changes.Bagaimanakah persekitaran

pembelajaran

Persekitaran pembelajaran patut kerap ditambah baik

ditambah baik agar kekal setanding dengan

melalui pengubahsuaian pembinaan kemudahan baru

perkembangan amalan pendidikan dan

dan perolehan peralatan terkini yang sesuai dengan perubahan dalam masyarakat?perkembangan dan perubahan amalan pendidikan.

The educational resources, services and facilities should

Assess how suitable and

up-to-date are the

facilities and services provided to ensure its

be periodically reviewed to assess the quality and

quality and appropriateness for current education

appropriateness for current education and training. and training.Sumber, perkhidmatan dan kemudahan pendidikan

Nilaikan kesesuaian dan keterkinian segala

patut dikaji dari semasa ke semasa untuk menilai

kemudahan dan perkhidmatan yang disediakan,

kualiti dan kesesuaiannya dengan perkembangan sebagai langkah memastikan kualiti dan

pendidikan dan latihan semasa.kesesuaiannya dengan keperluan pendidikan danlatihan terkini.

Students should be provided with opportunities tolearn Evaluate how students are provided access

tohow to access information in different mediums and

formats.various and most current methods to obtain

Pelajar patut diberi peluang belajar cara bagaimana information.

memperoleh maklumat dari pelbagai media danNilaikan bagaimana pelajar dapat menggunakan

format. kaedah yang pelbagai dan terkini untukmendapatkan maklumat.

The facilities should be user friendly to those with How appropriate are the facilities provided

forspecial needs.Segala kemudahan patut mesra pengguna kepada

students with special needs?

mereka yang memerlukan keperluan tertentu atau

Sesuaikah kemudahan yang disediakan untuk

orang kurang upaya.pelajar-pelajar yang mempunyai

keperluan

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komentertentu?

6.2 Research and DevelopmentPenyelidikan dan Pembangunan

6.2.1 Benchmarked Standards6.2.1 Evaluation on Benchmarked Standards

Standard Asas Penilaian Standard Asas The department must have a policy and a

programme

State if thereon research and development, and adequately facilitate is policy and

programme on

to sustain them.

research and development. How does the

Jabatan wajib mempunyai satu dasar dan program

department policy foster the relationship between

berhubung penyelidikan dan pembangunan, beserta

research and scholarly activity and education?

kemudahan yang mencukupi menyokongnya.

Nyatakan sama ada terdapat dasar dan programberhubung penyelidikan dan pembangunan.

The interaction between research and education must Bagaimanakah dasar jabatan memupuk

be reflected in the curriculum, influence currenthubungan antara penyelidikan dan kegiatan

teaching, and encourage and prepare students for kesarjanaan dan pendidikan?engagement in reseach, scholarship and development.Interaksi antara penyelidikan dan pendidikan wajib What are the research priorities and facilitiesdigambarkan dalam kurikulum; mempengaruhi provided?pengajaran masa kini; dan menggalak serta Apakah keutamaan penyelidikan, danmenyediakan pelajar untuk terlibat dalam kemudahan yang disediakan?penyelidikan, kegiatankesarjanaan dan pembangunan.

How is the interaction between research and education reflected in the curriculum? How does it influence current teaching, and prepare students for engagement in research, scholarship and development?

Bagaimanakah interaksi antara penyelidikan dan pendidikan dicerminkan melalui kurikulum? Bagaimanakah ia mempengaruhi pembelajaran masa kini, di samping menyediakan pelajar untuk turut serta dalam kegiatan penyelidikan, kesarjanaan dan pembangunan ini?

6.2.2 Enhanced Standards 6.2.2 Evaluation on Enchanced StandardStandard Tinggi Penilaian Standard Tinggi

There should be a link between research, development How does the HEP link between research,

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komenand commercialisation. development and commercialisation?Penyelidikan, pembangunan dan

pengkomersialan

Bagaimanakah PPT menghubungkaitkan

patut ada hubung kait antara satu sama lain. penyelidikan, pembangunan danpengkomersialan?

The department

should periodically review research How does the department review its research

resources and facilities and take appropriate action to

resources and facilities? Comment on the steps

enhance its research capabilities and to keep up with

taken to enhance its research capabilities.

latest technology.Bagaimanakah jabatan menyemak sumber dan

Jabatan patut mengkaji sumber dan kemudahan kemudahan penyelidikannya? Berikan ulasanpenyelidikan secara berkala dan mengambil tindakan tentang langkah-langkah yang diambil untukyang wajar untuk terus meningkatkan kemampuan

meningkatkan kemampuan penyelidikan.

bidang penyelidikannya setanding dengan kemajuanteknologi terkini.

6.3 Educational ExpertiseKepakaran Pendidikan

6.3.1 Benchmarked Standards

Standard Asas 6.3.1 Evaluation on Benchmarked Standards

The department must have a policy on the use of Penilaian Standard Asaseducational expertise in the planning of educational Appraise the policies and practices on the use ofprogrammes and in the development of new teaching educational expertise in the development of

and assessment methods.curriculum and new teaching and assessment

Jabatan wajib mempunyai satu dasar berhubung methods.penggunaan kepakaran pendidikan dalam Nilaikan dasar dan amalan berhubungperancangan program pendidikan dan dalam penggunaan kepakaran pendidikan dalampembangunan kaedah-kaedah baru pengajaran pembangunan kurikulum dan kaedah

dan baru

penilaian.pengajaran dan penilaian.

6.3.2 Enhanced Standards6.3.2 Evaluation on Enchanced Standard

Standard Tinggi Penilaian Standard Tinggi There should be access to educational experts and the Comment on how expert access is provided and

department should utilize such expertise for staff

utilised by the department for staff development

development and educational research. Akses kepada and educational research in the programme.pakar pendidikan patut dipastikan oleh jabatan di

Berikan ulasan tentang bagaimana akses kepada

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komensamping memastikan penggunaan kepakaran tersebut

pakar disedia dan dimanfaatkan oleh jabatan

untuk pembangunan staf dan penyelidikan pendidikan.

untuk pembangunan staf dan penyelidikanpendidikan dalam program berkaitan.

6.4 Educational ExchangesPertukaran Pendidikan

6.4.1 Benchmarked Standards6.4 Evaluation on Benchmarked Standards

Standard Asas Penilaian Standard Asas

The department must comply with the HEP policy on Evaluate the policy compliance of the department

educational exchanges and disseminate it to students on educational exchanges. Comment on the

and faculty members.dissemination of the policy to the student and

Jabatan wajib patuh kepada dasar PPT berhubung faculty.pertukaran pendidikan dan menyebarkannya kepada

Nilaikan kepatuhan dasar jabatan berhubung

pelajar dan staf fakulti. pertukaran pendidikan. Berikan ulasan tentangpenyebaran dasar ini di kalangan pelajar dan staf

6.4.2 Enhanced Standards akademik.Standard Tinggi

The department should have collaboration with other 6.4.2 Evaluation on Enchanced Standardrelevant institutions, nationally and internationally,

Penilaian Standard Tinggi

and a clear policy and future planning on such Comment on theeffectivenes

s of the policies,

collaborative activities.arrangements and support by the department to

Jabatan patut bekerjasama dengan institusi-institusi

promote educational exchanges. How do the

lain yang relevan sama ada di dalam atau di luar

educational exchanges benefit the students and

negeri, di samping mempunyai satu dasar yang jelas the department?dan perancangan masa depan berhubung aktiviti Berikan ulasan tentang keberkesanan dasar,

kerjasama tersebut.perancangan dan sokongan jabatan dalam usahamemantapkan pertukaran pendidikan.

The department should provide appropriate facilities Bagaimanakah pertukaran pendidikan iniand adequate financial allocation for exchanges of

memberi manfaat kepada pelajar dan jabatan?

academic staff, students, and resources.Jabatan patut menyediakan kemudahan yang wajardan peruntukan kewangan yang mencukupi untuktujuan pertukaran staf akademik, pelajar dan sumber.

6.5 Financial Allocation

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/KomenPeruntukan Kewangan

6.5.1 Benchmarked Standards6.5.1 Evaluation on Benchmarked Standards

Standard Asas Penilaian Standard Asas The department must have a clear line of responsibility

Comment on the guidance given by the HEP toand authority for budgeting and resource allocationthat take into account the specific needs of the the department on its responsibilities and line ofdepartment. authority with respect to budgeting and resourcePPT wajib mempunyai tanggungjawab dan autoriti allocation.yang jelas dalam menyediakan belanjawan dan Berikan ulasan tentang garis panduan untukpengagihan sumber dengan mengambil kira keperluan- jabatan yang disediakan oleh PPT berhubungkeperluan tertentu jabatan. tanggungjawab dan rantaian autoriti berkaitan

bajet dan pengagihan sumber. The department must have budgetary and

procurement procedures to ensure that its resources Evaluate the budgetary policies and procurementare sufficient and that it is capable of utilising its procedures to maintain high quality of thefinances efficiently and responsibly to achieve its programme.objectives and maintain high standardsof quality. Nilaikan dasar bajet dan tatacara perolehanJabatan wajib mempunyai tatacara belanjawan dan untuk mengekalkan kualiti program yang tinggi.perolehan yang memastikan bahawa sumber-sumberadalah mencukupi, disamping berupaya Are there indications that the quality of themengendalikan kewangan dengan cekapdan programme is being compromised by budgetarybertanggungjawab supaya mencapai objektifnya serta constraints?mengekalkan standard kualiti yang tinggi. Adakah terdapat sebarang petunjuk bahawa

program telah dikompromi disebabkan sekatan-sekatan bajet?

If there is a current or potential fiscal imbalance in this regard, does the HEP have a credible plan to address it?Sekiranya terdapat sebarang petanda ketidakseimbangan kewangan, adakah PPT mempunyai rancangan yang munasabah untuk mengatasinya?

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6.5.2 Enhanced Standards 6.5.2 Evaluation on Enchanced StandardStandard Tinggi Penilaian Standard Tinggi

Those responsible for a programme should be given

Comment on the extent of the autonomy given to

sufficient autonomy to appropriately allocate resources those responsible for the programme toto achieve the programme goals and to maintain high appropriately allocate the resources.

educational standards.Berikan ulasan tentang sejauh mana mereka yang

Mereka yang bertanggungjawab terhadap sesuatu

bertanggungjawab terhadap program diberi

program patut diberi autonomi sewajarnya untukautonomi sewajarnya untuk mengagih sumber.

mengagih sumber dengan setimpal demi mencapaimatlamat program dan menjamin standard pendidikanyang tinggi.

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komen

AREA 7 – PROGRAMME MONITORING AND REVIEWBIDANG 7: PEMANTAUAN DAN SEMAKAN PROGRAM7.1 Mechanisms for Programme

Monitoring and ReviewMekanisme Pemantauan dan Semakan Program

7.1.1 Benchmarked Standards7.1.1 Evaluation on Benchmarked Standards

Standard Asas Penilaian Standard Asas Various aspects of students’ performance and How are various aspects of student performance

progression must be analysed in relation to the and progression analysed in relation to theobjectives, the curriculum and the learning outcomes of objectives, curriculum and the learning outcomesthe programme. of the programme?Segala aspek kemajuan dan prestasi pelajar wajib Bagaimanakah pelbagai aspek

prestasi dan

dianalisis dalam hubungannya dengan matlamat, kemajuan pelajar dianalisis dalam hubungannyakurikulum dan hasil pembelajaran program. dengan objektif, kurikulum dan hasil

pembelajaran program? There must be a programme evaluation, done

periodically, using proper mechanisms and resources, Evaluate the effectiveness of the processes,including benchmark data, teaching learning methods

procedures and mechanisms for monitoring and

and technologies, administration and related reviewing the curriculum.educational services, as well as feedback from principal Nilaikan keberkesanan proses, tatacara dan

stakeholders.mekanisme pemantauan dan semakan kurikulum.

Satu program penilaian berkala wajib diadakan.Program ini hendaklah menggunakan sumber dan How do the findings from curriculum reviewmekanisme yang betul, termasuk data penanda aras,

utilised in the improvement of the programme?

kaedah dan teknologi pengajaran, pembelajaran,

Bagaimanakah dapatan dari semakan kurikulum

pentadbiran dan perkhidmatan pendidikan dimanfaatkan dalam usaha menambah

yang baikberkaitan, di samping maklum balas daripada pihak program?berkepentingan utama.

There must be a programme review committee in the

Comment on the structure and workings of theprogramme review committee. Does the review

department headed by a designated coordinator. involve teachers and students?Sebuah jawatankuasa semakan program yang diketuai

Berikan ulasan tentang struktur dan cara bekerja

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Standard BidangiSoalan Penilaian Diagnostikii Nota/Komen

seorang penyelaras yang dilantik, wajib ditubuhkan dijawatankuasa penyemakan program. Adakah

jabatan. penyemakan ini melibatkan tenaga pengajar danpelajar?

In collaborative arrangements, the partners involvedmust share the responsibilities of the programme In collaborative arrangements, evaluate themonitoring and review. relationship between the HEPs involved in

Dalam program kerjasama, setiap pihak yang terlibat aspects of programme monitoring and review.wajib bersama memikul tanggungjawab melaksanakan Nilaikan hubungan antara PPT yang terlibatpemantauan dan penilaian program. dalamprogramkerjasamadariaspek

pemantauan dan penyemakan program

7.1.2 Enhanced Standards7.1.2 Evaluation on Enchanced Standard

Standard TinggiPenilaian Standard Tinggi

The department's self-review processes should be able How are stakeholders’ feedback reviewed and

to identify areas of concerns and demonstrate ways to implemented?improve the programme. Bagaimanakah maklum balas pihak

Proses semakan kendiri jabatan patut mampuberkepentingan disemak dan dilaksanakan?

mengenal pasti aspekaspek yang perlu diberi perhatian

How do the HEP’s internal self-review processesdan mengemukakan cara-cara untuk menambah baik

program berkenaan.and mechanisms improve the programme?Bagaimanakah proses dan mekanisme semakankendiri dalaman PPT menambah baik program?

7.2 Involvement of StakeholdersPenglibatan Pihak Berkepentingan

7.2.1 Benchmarked Standards7.2.1 Evaluation on Benchmarked

StandardsStandard Asas Penilaian Standard Asas

Programme evaluation must involve the relevant How does the department ensure the involvementstakeholders.

Penilaianprogramwajibmelibatkanpihak of principal stakeholders in programme reviewberkepentingan yang berkaitan. and communicate the outcomes to them?

Bagaimanakah jabatan memastikan penglibatanpihak berkepentingan utama dalam proses

penyemakan program, dan bagaimana iamenyampaikan hasil penyemakan ini kepadamereka?

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komeninvolvement in programme evaluation anddevelopment and the mechanisms used by thedepartment to consider their views.Berikan ulasan tentang sejauh mana penglibatanpihak berkepentingan dalam proses pembangunandan penilaian program dan mekanisme yangdigunakan oleh jabatan untukmempertimbangkan pandanganpandanganmereka.

7.2.2 Evaluation on Enchanced Standard7.2.2 Enhanced Standards Penilaian Standard Tinggi

Standard Tinggi How are programme reviews made accessible to Stakeholders should have access to the report on

stakeholders and their views used for future

programme review, and their views considered. programme development?Laporan semakan program patut boleh diperolehi pihak

Bagaimanakah hasil penyemakan program

yang berkepentingan, dan pandangan pihak ini patut

disampaikan kepada pihak berkepentingan dan

dipertimbangkan. bagaimana pula pandangan mereka

dimanfaatkan dalampembangunan program

Stakeholder feedback - particularly that of the alumni pada masa depan?

and employers - should be incorporated into a

Comment onprogramme review exercise.the involvement of

professionalMaklum balas pihak berkepentingan, khususnya

bodies and associations in programme monitoring

alumni dan majikan, patut dimanfaatkan dalam usaha and review.

semakan program.Berikan ulasan tentang penglibatan badan-badanprofesional dan persatuan-persatuan dalam

For a professional programme, the department should

pemantauan dan penyemakan program.

engage the relevant professional body in its programmeevaluation exercise.

Bagi sesuatu program profesional, jabatan patutmelibatkan pertubuhanpertubuhan profesional yangberkaitan dalam usaha penilaian program tersebut.

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AREA 8 – LEADERSHIP, GOVERNANCE AND ADMINISTRATIONBIDANG 8: KEPIMPINAN, GOVERNAN DAN PENTADBIRAN

8.1 GovernanceGovernan

8.1.1 Benchmarked Standards 8.1.1 Evaluation on Benchmarked StandardStandard Asas Penilaian Standard Asas

The policies and practices of the department must be How does the department ensure that its official

consistent with the statement of purpose of the HEP.

policies and practices are consistent with the

Dasar dan amalan jabatan wajib tekal dengan statements of purpose of the HEP?

peryataan tujuan PPT Bagaimanakah jabatanmemastika

n bahawadasar rasmi dan amalanamalannya adalah tekal

The department must clarify its governance structures dengan pernyataan tujuan PPT?

and functions, the relationships within them, and their

Comment onimpact on the programme, and these must be the governance structures andcommunicated to all parties involved based on functions of the department and their

principles of transparency, accountability andrelationships within the department defined. How

authority. are these communicated to all levels of

Jabatan wajib menjelaskan fungsi dan strukturmanagement based on principles of transparency,

governannya, hubunganhubungan antara fungsi dan accountability and authority?struktur ini dan kesannya terhadap program. Berikan ulasan tentang struktur dan fungsi

Selanjutnya, perkara ini mesti disebarkan kepadagovernan dan hubungan antara keduanya di

semua pihak yang berkenaan berdasarkan prinsip

dalam jabatan. Bagaimanakah perkara-perkara

ketelusan, akauntabiliti dan autoriti. ini dimaklumkan kepada semua peringkat

pengurusanberdasarkan prinsip ketelusan,

The department must be an active policy-making body

akauntabiliti dan autoriti?

with an adequate degree of autonomy.Lembaga jabatan wajib merupakan satu badan penentu

Comment on the structure and composition of the

dasar yang aktif dan mempunyai kuasa autonomi yang committee responsible for the educational

sewajarnya.programmes.Berikan ulasan tentang struktur dan komposisi

Mechanisms to ensure functional integration andjawatankuasa

yang bertanggungjawab terhadap

comparability of educational quality must be program pengajian.established for programmes conducted in campuses

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komenthat are geographically separated. How is the effectiveness of the principal standingMekanisme untuk memastikan penyepaduan fungsi dan committees evaluated?

kebolehbandingan kualiti pendidikan wajibSejauh manakah keberkesanan jawatankuasa

diwujudkan bagi program-program yang dikendalikan tetap utama yang dinilai?di kampus-kampus yang berbeza lokasinya.

Describe the role of the academic leadership andits relationship with the academic staff andstudents in the department. Evaluate theeffectiveness of these relationships and note anyproblems.Huraikan peranan kepimpinan akademik danhubungannya dengan staf akademik dan pelajardi jabatan. Nilaikan keberkesanan perhubunganini dan kenal pasti sebarang masalah.

Describe the leadership support for, andcommitment to, the programme.Huraikan sokongan dan iltizam kepimpinanakademik terhadap program.

Are the academic staffing adequate and thedivision of responsibility reasonable, effective andunderstood by the academic staff members andstudents?Adakahstafakademikmencukupidanpembahagian tanggungjawab munasabah,berkesan dan difahami oleh staf akademik danpelajar?

If this programme is conducted in campuses thatare geographically separated, comment on theadministrative relationship between the maincampus and the branch campuses.Sekiranya program ini dikendalikan di kampus-kampus yang berbeza lokasinya, berikan ulasantentang hubungan pentadbiran antara kampusutama dan kampus cawangan.

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komen If this programme is conducted in campuses that

are geographically separated, what mechanismsexist to assure functional integration and achievecomparability of educational quality and theevaluation of students across various sites ofinstruction?Sekiranya program ini dikendalikan di kampus-kampus yang berbeza lokasinya, apakahmekanisme yang terdapat untuk memastikanwujudnya integrasi dan kesetaraan kualitipendidikan dan penilaian pelajar merentasipelbagai kampus cawangan?

8.1.2 Enhanced Standards 8.1.2 Evaluation on Enchanced Standards

Standard Tinggi Penilaian Standard Tinggi The department should have a comprehensive, Comment on the comprehensiveness and

interconnected and institutionalised committee system

effectiveness of the committee system in the

responsible for programmes that takes intodepartment and how it utilises consultation and

consideration, among others, internal and external feedback for programme development.consultation, feedback, market needs analysis and

Berikan ulasan tentang betapa menyeluruh dan

employability projections.berkesannya system jawatankuasa jabatan dan

Jabatan patut mempunyai satu system jawatankuasa

bagaimana ia memanfaatkan perundingan dan

yangmenyeluruh,salingberhubungandan maklum balas untuk pembangunan program.

diinstitusikan, yangbertanggungjawab terhadap

program. Sistem ini patut mengambil kira, antara lain,

How are relevant stakeholders represented in

perundingan dalaman dan luaran, maklum balas, committees in the department?

analisis keperluan pasaran dan unjuranBagaimanakah pihak berkepentingan yang

kebolehpasaran pekerjaan. berkaitandiwakilidalamjawatankuasa-jawatankuasa jabatan?

The governance principles should reflect the representation and participation of academic staff, students and other stakeholders.Prinsip governan patut menggambarkan perwakilan dan penglibatan staf akademik, pelajar dan pihak berkepentingan lain.

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8.2 Academic Leadership of the ProgrammeKepimpinan Akademik Program

8.2.1Benchmarked Standards 8.2.1 Evaluation on Benchmarked StandardStandard Asas Penilaian Standard Asas

The criteria for the appointment and the Evaluate the criteria for their appointment andresponsibilities of the academic leadership for the

programme must be clearly stated.responsibilities of the academic leadership of the

Tanggungjawab dan kriteria perlantikan kepimpinan programme.akademik sesuatu program wajib dinyatakan dengan Nilaikan kriteria pelantikan dan tanggungjawabjelas. kepimpinan akademik program.

The academic leadership of the programme must be Appraise the academic leadership of theheld by those with the appropriate qualifications and

programme and comment on the appropriateness

experience, and with sufficient authority forand suitability of its credentials and its authority

curriculum design, delivery and review. for programme design and delivery.Kepimpinan akademik program wajib disandang oleh Nilaikan kepimpinan akademik program danmereka yang mempunyai kelulusan dan pengalaman

berikan ulasan tentang kewajaran dan kesesuaian

yang setimpal, di samping mempunyai autoriti

kelayakan dan autoritinya berhubung reka bentuk

secukupnya dalam reka bentuk, penyampaian dan dan penyampaian program.semakan kurikulum.

Mechanisms and processes must be in place to allow

Comment on the tenure and its periodic reviewfor academic leaders. Note vacancies or long-

for communication between the programme and the

standing acting or interim arrangements.

HEP leaderships in relation to matters such as staffBerikan ulasan tentang tempoh perkhidmatan

recruitment and training, student admission, and

jawatan kepimpinan akademik, dan semakan

allocation of resources and decision-making processes.

berkalanya. Beri perhatian kepada kekosongan

Proses dan mekanisme wajib disediakan untuk atau pemangkuan jawatan yang telah lamamembolehkankomunikasiantarakepimpinan wujud atau pelantikan sementara.program dan PPT dalam perkara-perkara berhubungpengambilan dan latihan staf, pengambilan pelajar, Comment on the mechanisms and processes toperuntukan sumber dan proses membuat keputusan.

allow for communication between the programmeand the HEP leadership.Berikan ulasan tentang mekanisme dan prosesyang memudahkan komunikasi antara

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komenkepimpinan program dan kepimpinan PPT.

8.2.2 Enhanced Standards8.2.2 Evaluation on Enchanced Standards

Standard Tinggi Penilaian Standard Tinggi The academic should be evaluated at defined intervals Evaluate how the performance of the programme

with respect to the performance of the programme. leaders are evaluated.Kepimpinanakademikpatut dinilai dalam Huraikan bagaimana prestasi pemimpinhubungannya dengan prestasi program. Penilaian ini akademik dinilai.dilakukan mengikut tempoh yang ditetapkan.

How doesthe academic leader create the

The academic leadership should take on the conducive environment for innovation andresponsibility of creating a conducive environment to creativity in the department?generate innovation and creativity. Bagaimanakah pemimpin akademik membentukKepimpinan akademik patut memikul tanggungjawab persekitaran yang mampu melahirkan inovasimembentuk satu persekitaran kondusif yang mampu dan kreativiti di jabatan?melahirkan inovasi dan kreativiti.

8.3Administrative and Management StaffStaf Pentadbiran dan Pengurusan

8.3.1 Benchmarked Standards 8.3.1 Evaluation on Benchmarked StandardStandard Asas Penilaian Standard Asas

The administrative staff and the department must be Evaluate mechanisms that are in place to

appropriateandsufficienttosupporttheevaluate the appropriateness and sufficiency of

implementation of the programme and related the administrative staff to support theactivities, and to ensure good management and implementation of the programme.

deployment of the resources.Nilaikan mekanisme yang terdapat untuk menilai

Staf pentadbiran di jabatan wajib mencukupi dan

kesesuaian dan kecukupan staf pentadbiran

sesuai untuk membantu pelaksanaan program dan untuk membantu pelaksanaan program.kegiatan-kegiatan yang berkaitan dengannya di

samping memastikan bahawa pengagihan dan Evaluate how the department reviews the

pengurusan sumber berjalan dengan lancar. performanceoftheadministrativeand

management staff of the programme.The must conduct regular performance review of the

Nilaikan bagaimana jabatan menyemak prestasi

programme's administrative and management staff. staf pentadbiran dan pengurusan program.Jabatan wajib kerap menjalankan penilaian prestasi

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Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komenstaf pentadbiran dan pengurusan program.

8.3.2 Enhanced Standards 8.3.2 Evaluation on Enchanced StandardsStandard Tinggi Penilaian Standard Tinggi

Thedepartment should have an advanced training

Evaluate the effectiveness of the training scheme

scheme for the administrative and management staff to and how it fulfils the needs of the programme.fulfil the specific needs of the programme, for example,

Nilaikan keberkesanan rancangan latihan dan

risk management, maintenance of specialised bagaimana ia memenuhi keperluan program.equipment, and additional technical skills.Jabatan patut mempunyai satu rancangan latihanlanjutan untuk staf pentadbiran dan pengurusan untukmemenuhi keperluan-keperluan tertentu program,seperti pengurusan risiko, penyelenggaraan peralatankhusus dan kemahiran teknikal tambahan.

8.4Academic RecordsRekod Akademik

8.4.1 Benchmarked Standards 8.4.1 Evaluation on Benchmarked StandardStandard Asas Penilaian Standard Asas

The departmental policies and practices concerning the

Comment on the consistency of the department

nature and security of student and academic staff

records must be consistent with that of the HEP.policies and practices on security of academic

Dasar dan amalan jabatan berhubung jenis dan records in relation to HEP’s policies.keselamatan rekod pelajar dan staf akademik wajib

Berikan ulasan tentang ketekalan dasar dan

tekal dengan dasar dan amalan PPT berkenaan.tatacara jabatan berkenaan keselamatan rekod

akademik dalam hubungannya dengan dasar

Thedepartment must implement policies that have PPT.

been established by the HEP on the rights of individual

privacy and the confidentiality of records. Evaluate on the implementation of the policy on

Jabatan wajib melaksanakan dasar yang telah privacy and the confidentiality of records.

ditentukan oleh PPT berhubung hak keperibadianNilaikan pelaksanaan dasar berhubung privasi

individu dan kerahsiaan rekod. dan kerahsiaan rekod.

8.4.2 Enhanced Standards

Standard Tinggi8.4.2 Evaluation on Enchanced Standards

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Lampiran C

Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komen The department should continuously review policies on

Penilaian Standard Tinggisecurity of records including increased use of electronic

Comment on the effectiveness of the department

technologies and its safety systems. review of its policies on security of records andJabatan patut, secara berterusan, mengkaji segala safety system.

dasar berhubung keselamatan rekod termasuk Berikan ulasan tentangkeberkesanan

peningkatan penggunaan teknologi elektronik dan

penyemakan dasar berkaitan keselamatan rekod

sistem keselamatannya.dan sistem keselamatan jabatan.

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Lampiran C

Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komen

AREA 9 – CONTINUAL QUALITY IMPROVEMENTBIDANG 9:PENAMBAHBAIKAN KUALITI BERTERUSAN9.1 Quality Improvement

Penambahbaikan Kualiti

9.1.1 Benchmarked Standards 9.1.1 Evaluation on Benchmarked StandardStandard Asas Penilaian Standard Asas

The department must support and complement the How does the department support andHEP's policies, procedures and mechanisms for regular

complement the HEP’s attempt to ensure

reviewing and updating of its structures, functions, continuous quality improvement?startegies and core activities to ensure continous

Bagaimanakah jabatan

menyokong dan

quality improvement. melengkapi usaha PPTmemastika

nJabatan wajib menyokong dan saling melengkap dasar,

penambahbaikan kualiti yang berterusan?

tatacara dan mekanisme PPT untuk melakukan kajiansemula dan pengemaskinian ke atas struktur, fungsi,

How are the recommendations of the programme

strategi dan kegiatan kegiatan teras secara kerap demi

review implemented? How do they contribute to

memastikan penambahbaikan kualiti berterusan.the improvement of the programme?Bagaimanakah syor-syor dari penyemakan

The department must develop a system to review its

program dilaksanakan? Bagaimanakah syor-syor

programmes from time to time.ini menyumbang dalam penambahbaikan kualiti

Jabatan wajib membangunkan satu sistem untuk program?mengkaji semula programnya dari semasa ke semasa.

The department must initiate a review of the Critically comment on what the department is

doing to ensure and enhance quality of the

programme, implements its recommedations, and programme.record the achievements accomplished in the quality

Secara kritikal, berikan ulasan tentang apa yang

improvement of the programme.dilakukan oleh jabatan untuk memastikan

Jabatan wajib mengambil inisiatif mengkaji semula peningkatan kualiti program.program, melaksanakan syor, dan merekod pencapaian

dalam penambahbaikan kualiti program. What are thecontributions of significant

stakeholders in the continual qualityimprovement of the programme?Apakah sumbangan pihak berkepentingan dalamproses

penambahbaikan kualiti berterusan

program?Page 53 of 54

Lampiran C

Standard Bidangi Soalan Penilaian Diagnostikii Nota/Komen

9.1.2 Enhanced Standards 9.1.2 Evaluation on Enchanced Standards

Standard Tinggi Penilaian Standard Tinggi

The personor unit responsible for internal quality

Assess the role and the effectiveness of the person

assurance of the department should play a prominent or unit responsible for the internal qualityrole in the policy processes of the department.

assurance of the department. Assess his/its status

Individu atau unit yang bertanggungjawab terhadap vis-a-vis other units in the department.jaminan kualiti dalaman sesebuah jabatan patut Nilaikan peranan dan keberkesanan individumemainkan peranan yang penting dalam proses dasar

atau unit yang bertanggungjawab terhadap

jabatan.jaminan kualiti dalaman sesebuah jabatan.Nilaikan juga status unit berkenaan dalam

The department should embrace the spirit of continual hubungannya dengan unitunit lain di jabatan.quality improvement based on prospective studies and

Assess how the department drove the spirit ofanalyses, that leads to the revisions of its current

policies and practices, taking into consideration pastquality and encourages a shared vision of quality

experiences, present conditions, and future imbued learning environment among all itspossibilities. constituents.

Jabatan patut mengamalkan semangatNilaikan bagaimana jabatan menerajui semangat

penambahbaikan kualiti berterusan berdasarkan peningkatan kualiti dan menggalakkankajian dan analisis jangkaan, yang mengarah kepada perkongsian visi berkaitan persekitaranpengemaskinian dasar dan amalan semasa dengan pembelajaran yang berkualiti dalam jabatan.mengambil kira pengalaman masa lalu, keadaan masakini dan kemungkinan masa depan.

i Rujukan: Seksyen 2: Garis Panduan Kriteria dan Standard Akreditasi Program, Kod Amalan Akreditasi Program (Code of Practice for Program Accreditation, COPPA).ii Rujukan: Seksyen 3: Permohonan Untuk Akreditasi Sementara dan Akreditasi Penuh, Kod Amalan Akreditasi Program (Code of Practice for Program Accreditation, COPPA).

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