governan yang baik dalam pendidikan

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    GOVERNAN YANG BAIK

    DALAM PENDIDIKAN

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    Kedudukan & Gelagat Anda

    SUBORDINAT

    SUPERIOR

    Anda PUBLICPERSEKITARAN

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    GOVERNAN = TADBIR-URUS

    KONSEP

    1. The act or manner of governing, whichwould embrace markets, networks and

    hierarchies and any mixes of them found

    in particular context.

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    2. the means by which an activity or

    ensemble of activities is controlled or

    directed, such that it delivers an

    acceptable range of outcomes according

    to some established social standard.

    (Hirst, 2000: 24)

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    3. a system of rules which constitutes

    the form and process of the public sphere

    which emphasises the formal rather than

    the behavioral aspects of governance,

    (Martin, et.al., 2000: 121)

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    4. how decisions actually are made

    and implemented rather than how they are

    formalized.

    (Campbell, et. al., 1985: 7)

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    Governan

    GOVERNAN

    PANDUAN UNTUK SESEORANG

    PENGURUS BERTINDAK / MEMBUAT

    KEPUTUSAN.

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    Governan = kawalan/pengaruh

    Kawalan

    Legal Extralegal

    Perundangan:

    Akta; Ordinan2,

    Keputusan

    mahkamah,

    Peraturan2

    pentadbiran

    Dasar; Nilai2;

    Etika/Moral; dan

    lain2 tekanan

    yang

    mempengaruhi

    pembuatan

    keputusan

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    Skop Governan (kawalan / pengaruh)

    amatlah luas:

    Dari governan oleh peraturan2 dan

    arahan, nilai-nilai etika dan moral

    sehinggalah governan oleh

    matlamat2 dan objektif2

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    Perbincangan hari ini akan memfokuskepada:

    - beberapa aspek governan extralegal

    pengurusan (dan kepemimpinan) andadalam sesebuah organisasi mengikutkedudukan anda dalam struktur sistempendidikan, selaras dengan rol anda

    sebagai pengurus dan pemimpinorganisasi anda.

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    Tujuan perbincangan hari ini

    Supaya anda:

    (i) memahami kepemimpinan yang

    memberi keyakinan kepada stakeholders;

    (ii) mengenali pengurusan yang terbaik

    dan boleh mengamalkannya nanti;

    (iii) memahami bagi mengelakkan dariberlakunya kelalaian, ketidakcekapan,

    penyalahgunaan kuasa dan sikap negatif;

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    (iv) peka terhadap teguran/aduan dan

    responsif terhadapnya serta bersedia

    memperbaiki keupayaan dan prestasi.

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    Aktiviti 1

    ANALISIS S-W-O-T

    POSITIONING YOURSELF

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    PERBINCANGAN:POSITIONING YOUSELF

    Apakah tindakan anda selepas

    ini?

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    Aktiviti 2:

    ANALISIS S-W-O-T

    POSITIOING YOUR ORGANIZATION

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    PERBINCANGAN RINGKAS

    APAKAH TINDAKAN ANDA?

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    Legal Governance

    1. Undang2 dan Peraturan2 Pendidikan,

    dll.(Pendidikan: 8 Akta + ^20 Peraturan)

    2. Keputusan2 Mahkamah

    3. Prosedur2 pentadbiran (pengurusan,perkhidmatan, kewangan)

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    Dasar Kerajaan

    1. Teras Pembangunan Dasar Wawasan

    Negara

    2. Dasar2 Umum Kerajaan

    3. Dasar2 Perkhidmatan Awam Malaysia

    4. Dasar2 dan Matlamat2 Pembangunan

    Pendidikan

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    Dasar2 & Matlamat2 Pendidikan

    Matlamat2:

    (i) Mencapai Dasar Wawasan Negara

    (ii) Mencapai matlamat pembangunan

    pendidikan beteraskan kepada peningkatan:

    (a) akses kepada pendidikan

    (b) ekuiti dalam pendidikan

    (c) kualiti pendidikan(d) tahap kecekapan dan keberkesanan

    pengurusan pendidikan

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    Governan:Kecekapan dan

    Keberkesanan Pengurusan Pend.

    1. Surat-Surat Pekeliling Ikhtisas (bersiri)

    2. Surat-surat siaran biasa

    3. Surat Pekeliling Kewangan (bersiri dantidak bersiri); Pekeliling Perbendaharaan

    4. Surat-Surat Pekeliling Perkhidmatan

    5. Lain-lain6. Etika dalam Pengurusan dan

    Kepemimpinan

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    Refleksi

    Apakah tujuan kesemua legal danadministrative governance tersebut?

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    Nilai2 Etika: Pengurusan dan

    Kepemimpinan

    Pengurusan perlu berlaku dalamparadigma sistem nilai masyarakat di

    mana seseorang itu bekerja.

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    Etika

    Etika / moral:

    (i) rules of conduct

    (ii) distinction of right and wrong

    Social ethic= morally legitimate the

    pressures of society against the individual.

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    Peringkat Etika dalam Pengurusan

    1. Peringkat Etika Organisasi

    2. Peringkat Etika Individu

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    Extralegal Governan: Peringkat

    Organisasi

    1. Teori Organisasi (Kawalan Birokrasi)

    (i) Structural & non-structural(birokratik)

    (ii) Teori Agensi dan mekanismanya

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    Governan Birokratik

    Governan struktur:

    (i) Hieraki (pembezaan menegak)

    (ii) Pengkhususan / kepakaran(pembezaan mendatar)

    (iii) Integrasi:

    (a) Struktur: formalization,pemusatan; penyerataan; span of

    control

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    (b) integrasi bukan struktur: budaya;

    teams; sistem maklumat;

    jawatankuasa2

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    Principal-Agency Theory dan

    Transaction Cost Economics

    Teori Agensi:

    Hubungan antara majikan dengan pekerja /

    agen

    Ada contractual agreementantara keduapihak

    Majikan (principal) membeli kemahiran

    pekerja untuk mencapai matlamatnya. mahu usaha2 maksima dari pekerja

    (efisyensi)

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    Perjanjian kontrak ini menetapkan duties and

    obligationspihak pekerja terhadap majikan

    Pekerja pula dibayar, dll.

    Teori agensi mengawal pekerja melalui

    kawalan peraturan

    Kawalan birokratik

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    Transaction Cost Economics:

    Fokus kepada persoalan bagaimana

    memaksimakan keefisyenan transaksi.

    Tempat operasi

    Kos2 lain

    Kawalan birokratik

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    Isu: Moral hazard

    Agen mengelak dari kerja dan

    tanggungjawabnya

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    Administrative Ethics

    Relevant values in deciding the right thingto do:

    1. Responsiveness

    2. Flexibility3. Honesty

    4. Accountability

    5. CompetenceBERSIH, CEKAP, AMANAH, TELUS

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    Teori2 Nilai Etika

    TEORI ETIKA

    LEGALISTIC:

    Moral laws;

    Universal law

    ANTINOMIAN:Incremental

    model;

    Equilibrium

    model

    SITUATIONAL:Ethical judgement

    [good or bad]

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    1. Legalsitic: moral laws; acceptance ofuniversal law:

    - ignores personality

    - utilitarian philosophy: good =happiness

    A good act is one that results in thegreatest happiness for the largestnumber of people.

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    2. Antinomian(denial of moral law):

    (i) Incremental model:

    Manager makes decisions that improve

    the situation better than it was before.

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    (ii) Equilibrium model:

    Manager is an important umpire: tomaintain the equilibrium relationships

    between the welfare of various groups

    affected by managerial decision.

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    Situational Ethic

    (iii) Situational ethic: Ethical judgement:

    - Rightness: The right thing to do =decision is based on the argument

    against the action.- Justice: fair and just love

    - Goodness: decision helps other

    people is a good decision

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    Masalah

    Bureaucratic organizations do not

    happily accept maverick (non-

    conformist) behavior; they prefer

    managers who conform, who follow the

    rules and who agree with the

    establishment.

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    Situational ethic

    If the human being is the center of

    all existence, social institutions must hold the well-being of

    people to be all- important.

    William A. Evans (1981: 172)

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    Continue

    What is good for man is good forthe organization.

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    Continue

    Work organizations will have to adapt to

    this new understanding or morality

    inasmuch as their structure, leadership,

    and tasks are consonant with theworkers growth and development as a

    person.

    Fitrah

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    Public interest

    [Managers] make decisions that are the

    product of a desire to optimize the

    congruent benefits to all elements in the

    system: consumer, employees,shareholders, stakeholders,

    [consider all these elements, if not one

    or more of these elements will suffer]

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    Grover Starling (2002). Managing the

    Public Sector.

    the administrator should make

    decisions based on the best interest of

    some collective, overarching community or

    national good rather than on the narrower

    interest of a small self-serving group.[p.164]

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    Managers:

    Responsible for people in generaland cannot escape from social andpublic responsibility.

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    Ultimately managers has to be heldaccountable for the actions of

    those who answer to him.

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    Ethic, Morality

    (i) Ethics: refers to rules that are other-

    oriented

    - pay attention to another human being

    (ii)Morality: refers to socially accepted

    rules; the focus is on self interest

    (iii) Value: refers to core beliefs

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    Domains of Ethical Theories

    1. MORAL CONDUCT:

    1.1 Teleological theories

    - Stress the Consequences of /

    outcomes of LEADERS ACTIONS

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    - 3 approaches to making decisions

    regarding moral conduct

    (i) Ethical Egoism

    (ii) Utilitarianism [the greatest good for

    the greatest number]

    (iii) Altruism

    - Based firmly on duty: one ought to do

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    - Focuses on reasonsfor doing an

    action: pain or pleasure and outcomes

    - Create happiness in others

    (pleasure)

    - an act is right, if it brings about more

    pleasure than pain or prevent pain(outcomes)

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    Self-interest vs for Others

    Ethical Egoism

    Utilitarianism

    Altruism

    Low High

    High

    Low

    Concern others

    Concern for self-interest

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    The responsibility of a leader is to decide

    wisely on the consequencesof his / her

    actions.

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    Characteristics of an ethical / moral leader:

    (i) concern for others: empathy; paying

    attention to other,

    (ii) love

    (iii) transcendent [melebihi segala2nya]

    (iv) a moral leader is the one who leadsby action and not words

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    1.2 DUTY

    - Emphasize the Deontological

    Theoriesduty or rules governing leaders

    actions

    - Focus on the Actionsof the leader:

    (i) GOOD / BAD

    (ii) Moral obligations and

    responsibilities: DO THE RIGHT THING

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    Examples

    - Telling the truth;

    - keeping promises;

    - being fair;

    - respecting others

    e.g. keeping information to himself isconsidered as unethical and immoral.

    - the right of others- decieve

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    1.3. PERSON / DISPOSITION

    Virtue-based theories

    - virtues are rooted in the heart /

    disposition- A moral person: self-control, honesty,

    fairness, justice, modesty, generosity,

    perseverance, public-spiritedness,benevolent, integrity, truthfulness, humility,

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    Ones ethical posture depends on onesvalues commitments;

    Not only a process of decision-making, but

    interrelated with the individuals world viewand value growth;

    People regress because their needs(lower-order needs) are not met

    Values and ethical growth are dependenton skills development,

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    Summary

    An ethical educational leader is more thana person capable of moral decision-making.

    oriented towards the good. Major concern: to develop ethical

    sensitivity in himself and within theorganization.

    People and institutions should develop asharmoniously and integrated as possible.

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    Ethical Values

    1. RIGHT OR WRONG?

    2. GOOD OR BAD?

    3. HAPPINESS OR PAIN?

    4. JUSTICE OR INJUSTICE?

    5. etc

    A Framework of Analyzing

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    A Framework of Analyzing

    Governance

    External Judiciary

    Legislature

    Formal

    Agency head

    Internal Whistle-blower

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    Informal

    External

    Citizen participation

    Interest groups

    Media

    Internal

    Professional codes

    Public interest

    Ethical analysis

    People its serves

    Process of Ethical Analysis

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    Process of Ethical AnalysisProses Analisis Etika Dalam Membuat Keputusan

    (Model Grover Starling, 2002)

    Nilai Teras Anda KutipanMaklumat/Data

    Keputusan

    Analisis setiap alternatif darisegi pendekatan etika

    + Pengalaman lalu

    Definisi Isu

    Isu

    Moral DikenalpastiPenjanaan Alternatif

    Analisis Alternatif

    Penjelasan

    (Keputusan)

    Gut check

    Pelaksanaan

    Adakah saya akan dikritik

    Falsafah Moral

    Intuition

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    Ethical Leadership

    Leadership concept

    (i) Process and not position;

    (ii) Relationships (leader-follower

    relationship is central to ethical leadership)

    (iii) Influence

    (iv) work voluntarily(v) impact on the lives of those being led

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    Concept of ethical leadership

    (i) Heifetzs Perspective(1994):

    Leaders help followers to confront

    conflict (conflicting values that emerge

    in rapidly changing work environment

    and social structures) and to effect

    changes from conflict.

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    (ii) Burns Perspective(1978)

    - Leaders emphasize on followersneeds, values, and morals.

    - Leaders move followers to higherstandard of moral responsibility[transformational leadership]

    - The responsibility of the leader = tohelp followers assess their own valuesand needs, in order to move to a higher

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    (iii) Greenleafs Perspective(1970):

    - leaders should be attentive to the

    concerns of their followers and

    empathize them

    - they should take care of them and

    nurture them

    - emphasize listening, empathy and

    unconditional acceptance of others

    Principles of ethical leadership

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    Principles of ethical leadership

    [Northouse, P.G. (2004)

    Respect others

    Serve others

    Show justiceManifest

    honesty

    Build community

    Leadership Ethic Behaviors

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    Leadership Ethic Behaviors

    (Kanungo & Mendonca)

    Helping concern; (benefits) for

    self (+)

    Harming concern; (cost) for

    self (-)

    Harming concern; (cost)

    for others (-)

    Helping concern;

    (benefits) for others (+)

    Apathetic

    Egotism

    Hedonistic Egotism

    Vindictive/self-destructive egotism

    Utilitarian / mutual

    altruism

    Genuine / moral

    altruism

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    Altruistic/ism= motivated by a concernfor the benefits of others and a disregardfor his own personal cost (benefiting

    others)

    Egotism= motivated by a concern forbenefits and costs to themselves anddisregard for the benefits and costs toothers (benefiting self)

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    Effective Leader

    Effective organizationalleader role as

    one that fundamentally involves moving

    the organization from the status quo to afuture desired goal.

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    It involves the following processes:

    (i) Environmental scanning [SWOT

    analysis];

    (ii) Formulation and articulation of an

    idealized vision;

    (iii) Implementation (motivate

    followers)

    What types of motivation required?

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    This requires a leader who

    (i) has a moral altruism will

    (ii) considers the followers needs and

    aspirations (charismatic)(iii) shares vision with his / her followers;

    (iv) is willing to take the risks

    (v) is motivated by a passionate andsincere care and concern with a deep andabiding respect for others.

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    (vi) understands & motivates followers;

    (vii) engages in modeling / exemplary

    acts; innovative that often involves great

    personal risks and sacrifices.

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    Ethical Leadership

    Refer handout

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    Affliation

    Leaders with motivation of the social-

    oriented = altruistic motive:

    - warm & friendly

    -concern for others

    - sensitive to the followers feelings and to

    conform their wishes.

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    Avoidance affiliation= concern with themaintenance of relationships, and a fear of

    rejection and being left alone (selfish love)

    - motive: to demonstrate their importanceto them; to develop their own self-worth

    - desire: is to be liked

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    Approach affiliation= concern with theestablishment of love relationships

    - motivated primarily by a genuine interest

    in others

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    Affiliative assurance relationships:

    - emphasize relationships to protect

    themselves

    - affiliative assurance relationship produce

    low employee morale and a defensive

    feeling.

    P

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    Power

    Power as the source of influence:

    (i) Personal power need= a leader is

    motivated by power for personal

    aggrandizement; use position power [self-interest]; demands loyalty and compliance;

    insensitive to the needs of the follower

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    (ii) Institutional power need= a leader ismotivated by power to serve the purpose

    of the organization; expertise. [subordinate

    their personal interest to that of theorganization

    E t

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    Expert power

    The source of institutional power is theexpertise of the leader, not position;

    - to serve and help followers

    - places the interest of the others before

    and might even be at the cost to self.

    [This type of leader is likely to be more

    effective than those high onpersonal/position power]

    M ti

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    Motives

    (i) The need for achievement motive:

    - self-oriented / benefit to self;

    - views organizational resources and

    support primarily in terms of their own

    objectives;

    - motivated by personal achievement.

    - transactional leaders (coercive, legal,

    reward, power base

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    (ii) The need for social achievementmotive (altruistic motive):

    - concerns for others

    - initiate efforts that primarily benefitedothers and interest of others.

    - Charismatic / transformational

    leaders- Servant leaders

    - Moral leaders

    Ethi l B h i

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    Ethical Behaviors

    Honesty Altruism

    Integrity Unselfishness

    Fairness Love

    Loyalty Truth

    Kindness Tolerance

    Courage Responsibility Generosity Prudence

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    Compassion: Take care of others

    General beneficence (dont bring misery to

    others)

    Frugality (not wasting resources)

    Nil i2 I l

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    Nilai2 Islam

    Khalifah Ibadah

    Amanah

    Fitrah Musyawarah

    Be kind

    Justice Tell the truth

    C d f Ethi

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    Codes of Ethics

    1. Professional

    2. Tatacara Profesion Perguruan

    Malaysia

    Ethi l L d hi

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    Ethical Leadership

    A leader is best when people barely

    know he exists.

    Not so good when people obey and

    acclaim him.

    Worse when they despise him.

    If you fail to honour people,they fail to honour you.

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    But of a good leader,

    who talks little,

    when his work is done,

    his aim fulfilled,

    they will say We did this ourselves!

    Lao-Tzu

    Ethi l L d

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    Ethical Leaders

    1. SERVE OTHERS:Altruistic behaviors:

    - mentoring,

    - empowerment,- team building

    e.g doctor: his duty is to help others

    attend to others

    making decision: beneficial toothers

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    2. ARE JUST [control to decision making]

    - treat subordinates equalfair & just

    3. HONEST

    - tell the truth

    - honest

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    4. BUILD COMMUNITY

    - leaders cannot impose their will

    - transformational leadership

    - cares everyone5. RESPECT OTHERS

    - never treated as the means to anothers

    personal goal- treat other peoples decision & values with

    respect.

    Best practices

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    Best practices

    List some of the best practices in the

    management of your organization /

    institution.

    Aktiviti 3

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    Aktiviti 3

    Sediakan satu pelan tindakan dan

    nyatakan governannya sekali.

    Getting Support from Your Boss

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    Getting Support from Your Boss

    Middle and lower managers may betotally committed to the philosophy of

    situational ethics; they may judge

    situations on their merits and come toconclusion that offer the optimal benefit to

    corporate interests, to their colleagues,

    to customers, and to society at large;they may minimize conflict, and they

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    may satisfy their own criteria; but in thefinal judgment, unless they convince theirboss and their bosss boss, and so right upthrough the management hierarchy, untilthe executive is convinced of the rightnessof the action, their situational decisioncounts for nothing except their own ethical

    satisfaction.Evan, W.A. (1981: 174)

    Some Principles

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    Some Principles

    1. KNOW YOUR BOSS

    2. COMPLETE DOCUMENT

    3. KNOW YOUR TURF WELL4. RIGHTNESS OF ACTION

    5. YOUR BOSS IS ALWAYS RIGHT

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    TERIMA KASIH