taklimat kik fkk_25 feb 2014_24214
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TAKLIMAT KIK P&PTAKLIMAT KIK P&P
FAKULTI KEJURUTERAAN KIMIAFAKULTI KEJURUTERAAN KIMIA
25 FEBRUARI 201425 FEBRUARI 2014
Sa’diah Sahat
Ketua Unit PengurusanKualiti 1
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LATAR BELAKANG UiTM (PAHANG)LATAR BELAKANG UiTM (PAHANG)
KAMPUS KHAZANAH ALAMKAMPUS KHAZANAH ALAM
2
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CAMERON
HIGHAN!S
KUAA
IPIS "ERANT
UT
PA#A$ESAR
PEKAN
ROMPIN
$ERA
$ENTONG
MARANKUA
AKRAU
TEMEROH
RAU$$AN!ARIN!ERA
MAHKOTA
KUANTAN
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• Tarikh dirasmikan 1 Jan 1993
• 19 programPengajian( asasi, pradiploma,diploma & ijazahditawarkan
• Kemudahanprasaranalengkapdisediakan
• Lokasi (Kampusutama!"andar Tun #$dul
%azak, Jengka, Pahang
• 1, hektar• ' km dari
Le$uhraa Pantai
Timur• Jumlah sta) $ukanakademik!3*9
• Jumlah sta)akademik!+1
• Jumlah pelajar!99-
• .is$ah pelajar dan
sta)! 19!1
SE"ARAHSE"ARAH OKASIOKASI
PROGRAMPROGRAM STA% & PEA"ARSTA% & PEA"AR
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Nilai Perin'ian
PP PRO%ESIONAKeputusan di$uat melalui per$in/angan0mesuarat dan $ukan
mengikut pendapat peri$adi0emosi
AA APRESIASI
enghargai serta meraikan sta)0pelajar dan pihak
$erkepentingan melalui 2ari no4asi, alam Ke/emerlangan
#kademik dan lain5lain
HH HOSPITAITIeraikan setiap tetamu0 $ersedia melaan tetamu, $ersedia
menerima kunjungan K"67 8ultan Pahang, tokoh industri,
pem$ekal serta i$u$apa
AAAKAUNTA$II
TI
aklumat ang disampaikan adalah telus, jelas, tepat, dan
rele4an serta dipantau oleh pelaksanaan audit dalam dan luar
NNNASIONAIS
ME
enokong hasrat kerajaan dalam menerapkan perasaan
/intakan $angsa dan .egara melalui sam$utan Kemerdekaan,1 alasia, 6estina #nak "angsa dll
GG GOKA
Peka kepada kemajuan masarakat sekita khasna dan
Pahang amna, menggalakkan pem$entangan kertas kerja,
ino4asi, reka/ipta, pengli$atan akti) dalam program anak
$angsa dll namun tidak meninggalkan warisan $udaa
(Khazana #lam
NIAI UiTM PAHANGNIAI UiTM PAHANG
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!ASAR!ASAR
PERSEKITARPERSEKITAR
ANAN
engekalkan persekitaran ang $ersih, hijau,harmoni dengan memelihara serta memuliharaalam semulajadi $agi mengim$angipem$angunan lestari
!ASAR!ASAR
HOSPITAHOSPITA
ITIITI
enawarkan perkhidmatan ter$aik danlaanan mesra kepada setiap pelanggan
dengan mengutamakan identiti negeri Pahang
!ASAR!ASAR
APRESIASAPRESIAS
II
em$eri pengiktira)an kepada warga kampusdan pelanggan di atas iltizam, jasa sertasum$angan se$agai galakan dan penghargaan
demi ke/emerlangan uni4ersiti
!ASAR UiTM PAHANG!ASAR UiTM PAHANG
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AMAAN PENGURUSAN KUAITI !IAMAAN PENGURUSAN KUAITI !IUiTM PAHANGUiTM PAHANG
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(
PENGENAANPENGENAAN
TEAM E)CEENCE !ANTEAM E)CEENCE !AN!E%INISI!E%INISI
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1*
Satu +u,-ulan +e'il .ang ahlin.a terdiri dari-ada-e+er/a .ang ,e0a+ili te,-at +er/a .ang sa,aatau ersilang ungsi untu+ ,engenal -asti,asalah3 ,enganalisa dan ,en'etus+an idea+reati dan erunsur in45asi agi tu/uan-ena,ahai+an di te,-at +er/a sa,ada ,elaluia+ti5iti
•Ku,-ulan In45ati dan Kreati 6KIK7
•Pengurusan Ke/at 6ean Manage,ent7
•8 S
TEAM E)CEENCETEAM E)CEENCE
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• The 'reati4n 4 etter 4r ,4re e9e'ti5e
-r4du'ts3 -r4'esses3 ser5i'es3 te'hn4l4gies3 4rideas that are a''e-ted . ,ar+ets3g45ern,ents3 and s4'iet.:
• Inn45ati4n di9ers r4, in5enti4n in that
inn45ati4n reers t4 the use 4 a ne0 idea 4r,eth4d3 0hereas in5enti4n reers ,4re dire'tl.t4 the 'reati4n 4 the idea 4r ,eth4d itsel:
-wikipedia-
!E%INISI INO;ASI!E%INISI INO;ASI
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• The state 4r <ualit. 4 eing 'reati5e:
• The ailit. t4 trans'end traditi4nal ideas3 rules3-atterns3 relati4nshi-s3 4r the li+e3 and t4 'reate,eaningul ne0 ideas3 4r,s3 ,eth4ds3inter-retati4ns3 et':= 4riginalit.3 -r4gressi5eness34r i,aginati4n> the need 4r 'reati5it. in ,4dern
industr.= 'reati5it. in the -er4r,ing arts:
• The -r4'ess . 0hi'h 4ne utili@es 'reati5eailit.> Etensi5e reading sti,ulated his'reati5it.:
!E%INISI KREATI%!E%INISI KREATI%
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” Creativity has two parts:thinking, then producing.Innovation is embedded in thecreative process. It is theimplementation of creativeinspiration. “
Linda aiman
)ounder o) :reati4it at ;ork and/o5author o) <r/hestrating :olla$oration at ;ork
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ItBs n4t a4ut ,4ne.: ItBs
a4ut the -e4-le .4uha5e3 h40 .4uBre led3and h40 ,u'h .4u get it:
!teve "obs Co#founder, Chairman, and
Chief $%ecutive &'cer of (ppleInc
D Inn45ati4n has n4thing t4 d4 0ith h40,an. R&!3 d4llars .4u ha5e: hen A--le'a,e u- 0ith the Ma'3 I$M 0as s-endingat least 1** ti,es ,4re 4n R & !:
D S4,eti,es 0hen .4uinn45ate3 .4u ,a+e,ista+es: It is est t4ad,it the, <ui'+l.3 andget 4n 0ith i,-r45ing.4ur 4ther inn45ati4ns:
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D Creati5e thin+ing is n4t atalent3 it is a s+ill that 'an elearnt: It e,-40ers -e4-le .adding strength t4 their natural
ailities 0hi'h i,-r45estea,04r+3 -r4du'ti5it. and 0ith
# $dward de )ono #
D Creati5it. in54l5es rea+ing4ut 4 estalished -atterns in4rder t4 l44+ at things in adi9erent 0a.: D
::Creati5it. is the ,4sti,-4rtant hu,an res4ur'e 4all: ith4ut 'reati5it.3 there04uld e n4 -r4gress3 and0e 04uld e 4re5erre-eating the sa,e-atterns:
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*ato+ !eri ohd a-ib un (bdul /a0ak he 1rime inister of alaysia
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Le)t5$rained• logi/al,•#nalti/al•%ational•8e=uential
•<$je/ti4e
Light5$rained• ntuiti4e• Thought)ul•%andom•2olisti/•8u$je/ti4e•Look at whole
PEMIKIRAN KREATI% !ANPEMIKIRAN KREATI% !AN
INO;ATI%INO;ATI%
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KUMPUAN ARGAKER"AKUMPUAN ARGAKER"A ang diiktira) untuk$er$in/ang, mengemukakan /adangan danmenguji/u$a /adangan sehingga terhasil tata/arakerjaatau produk ang $erhasil meningkatkan prestasiorganisasi
INO;ASIINO;ASI adalah /etusan idea5idea ang kreati) danino4ati) dalam mana5mana aspek kerja ang dapatmeningkatkan kualiti dan produkti4iti organisasi
sama ada melalui pengu$ahsuaian ataupenam$ah$aikan
KREATI;ITIKREATI;ITI adalah ke$olehan atau keupaaan untuk
men/ipta, mewujud dan menghasilkan sesuatu ang$aru atau dalam $entuk $aru melalui kemahiranPanduan Mengenai Ku,-ulan In45ati !an Kreati 6KIK73 N45e,er
2**( 1*
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1: Pengurusan i+tira ,4dal insan seagai asetter-enting di dala, seseuah 4rganisasi
2: Setia- 0arga+er/a er-eluang ,e,eri su,angan.ang er,a+na +e-ada 4rganisasi
: arga+er/a terliat dala, -r4ses -en.elesaian,asalah atau -ena,ahai+an -r4ses +er/a dan
standard .ang sedia ada atau ,e,-er+enal+ansesuatu .ang aru
J: Menera-+an +4nse- +n40ledgeLased’ dan'reati5it.Ldri5en’ agi ,enghasil+an in45asi .ang
,e,eri nilai ta,ah +e-ada -r4du+ atau-er+hid,atan
%ASA%AH%ASA%AH
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8: Tu,-uan +e-ada idea3 -e,ela/aran3 -er+4ngsianil,u dan -en'i-taan nilai ,enerusi strategi-engenal-astian dan -en.elesaian ,asalah3 te+ni+L
te+ni+ -enganalisisan serta -enghasilan ideaLideaaru .ang +reati dan in45ati
: Pr4du+ a+hir KIK ,en/urus +e-ada -enghasilan
4ut-ut er+ualiti .ang da-at dini+,ati dengan
+etara dan se'ara ,eluas:
: I,-a+ dan su,angan KIK terhada- -ertu,uhandan -engu+uhan e+4n4,i
negara a+an leih er+esan:
%ASA%AH%ASA%AH
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1:Keu-a.aan ,en'i-ta 'ara e+er/a aru atau,enghasil+an in45asi
2:Ke4lehan ,en.elesai+an ,asalah atau ,e,uat-ena,ahai+an +er/a
:Se,angat e+er/a se'ara er-asu+an
J:Pen.e,aian dan -enera-an nilai serta eti+a +er/a-4siti
8:Pengliatan dan -ening+atan +4,it,en terhada-+er/a
:!4r4n an +er a an tin i
O$"EKTI% KIK O$"EKTI% KIK
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:Kesedaran ,engenai tanggung/a0a
terhada- diri sendiri3 +u,-ulan3 4rganisasidan negara
:Penggala+an -enghasilan ideaLidea .angin45ati dan +reati
(:Pe0u/udan huungan .ang har,4rni diantara -iha+ -engurusan dan -e+er/a
O$"EKTI% KIK O$"EKTI% KIK
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1: Mening+at+an +e,a,-uan ,en.elesai+an,asalah dan ,e,uat +e-utusan
2: Me,u-u+ se,angat +er/asa,a dan e+er/a dala,satu -asu+an
: Men.e,ai dan ,enera-+an nilai serta eti+a +er/a-4siti
J: Mening+at+an +4,it,en terhada- +er/a
8: Mena,ah d4r4ngan untu+ e+er/a dengan leihdedi+asi
%AE!AH ARGAKER"A%AE!AH ARGAKER"A
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: Me,i,ing 0arga 4rganisasi erF+iran +reatidan in45ati untu+ ,enghasil+an in45asi
: Mening+at+an +eu-a.aan ,en'i-ta atau,e,-er+enal+an siste, aru dan -ena,ahai+an +er/a
: Menggala++an -enghasilan ideaLidea .ang in45ati
dan +reati (: Me,eri +e-uasan dala, e+er/a
1*:Mening+at+an +e.a+inan ,engenai +e4lehandan -4tensi diri sendiri
11:Mengasah a+at +e-i,-inan di +alangan 0arga
%AE!AH ARGAKER"A%AE!AH ARGAKER"A
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1:Me,-er+enal+an siste, dan 'ara +er/a aru
2:Men/ana +e'e,erlangan 4rganisasi ,elalui -ende+atan+reati5iti3 in45asi dan -en'i-taan nilai 65alue 'reati4n7
:Me,-erai+i siste,3 -r4ses dan 'ara +er/a
J:Mengerat+an -erhuungan di antara -e+er/a dengan-iha+ -engurusan
8:Me,u-u+ +er/asa,a di +alangan 0arga 4rganisasi
:Mening+at+an da.a saing 4rganisasi
:Me,4leh+an 4rganisasi ,enghasil+an satu siste,-en.a,-aian -er+hid,atan .ang er+ualiti dan ,ene-ati
+ehenda+ -elanggan
%AE!AH ORGANISASI%AE!AH ORGANISASI
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1: Me,u-u+ +er/asa,a antara agensi ,elalui-en.eraga,an in45asi atau
-ena,ahai+an.ang dihasil+an
1: Men/i,at+an +4s dan ,asa +eseluruhan4-erasi -er+hid,atan
2: Mening+at+an +ualiti dan -r4du+ti5iti-er+hid,atan
: Mening+at+an +e-uasan -elanggan dan
sta+eh4lders
%AE!AH PERKHI!MATAN%AE!AH PERKHI!MATAN
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2
PENGENAAN KIK PENGENAAN KIK
PERKARA ASAS KIK PERKARA ASAS KIK
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Satu +u,-ulan +e'il .ang ahlin.a adalah -e+er/a.ang ,e0a+ili te,-at +er/a .ang sa,a atau
ersilang ungsi 3
er+u,-ul se'ara su+arela untu+ ,engenal -asti,asalah3
,enganalisa dan ,en'etus+an idea +reati danerunsur in45asi agi tu/uan -en.elesaian
+e-ada ,asalah di te,-at +er/a
Ku,-ulan In45ati & KreatiKu,-ulan In45ati & Kreati6KIK76KIK7
?*
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Mengurang+an +e'a'atan+esila-an dan,ening+at+an +ualiti:
Ins-irasi +er/a er-asu+an .ang leih ee+ti
Mening+at+an ,4ti5asi -e+er/a
Me0u/ud+an +eu-a.aan+e,ahiran -en.elesaian,asalah
Me,ina si+a- D-en'egahan ,asalah:
Me,-erai+i +4,uni+asi dala, 4rganisasi:
Me0u/ud+an huungan har,4ni antara-engurusan dan -e+er/a:
Men ala++an e,an unan indi5idu dan
%AE!AH KIK %AE!AH KIK
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1: Keaha,an .ang le,ah ,engenaialsaah KIK:
2: Hara-an -iha+ -engurusan .ang terlalutinggi:
: Kurang s4+4ngan dari-ada -engurusan:
J: Kurang latihan +e-ada asilitat4r3 +etua+u,-ulan dan ahli:
MENGAPA KIK GAGAMENGAPA KIK GAGA
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KetuaKIK
Ahli KIK
"a0atan+ua
sa Pe,andu
%asilitat4r
KOMPONEN
ORGANISASI
STRUKTUR & %UNGSISTRUKTUR & %UNGSIORGANISASIORGANISASI
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Pengarah Urusan
Pengarah "aatan
"a0atan+uasa Pe,andu
%asilitat4rKetuaKIK
Ahli KIK
Pen.elia
Pe+er/a
O$"EKTI%>O$"EKTI%>MEM$INCANGKAN %UNGSI & PERANANMEM$INCANGKAN %UNGSI & PERANAN
PE$AGAI PIHAK #ANG TERI$AT !IPE$AGAI PIHAK #ANG TERI$AT !I
STRUKTUR & %UNGSISTRUKTUR & %UNGSI
ORGANISASIORGANISASI
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$adan Tertinggi !i-ering+atOrganisasi
Pengerusi Adalah Ketua Organisasi
AhliLahlin.a Terdiri !ari-ada>
i: KetuaL+etua Unit
ii: %asilitat4r
iii: ainLlain
"a0atan+uasaPe,andu
STRUKTUR & %UNGSISTRUKTUR & %UNGSI
ORGANISASIORGANISASI
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"a0atan+uasaPe,andu@ Penentu Gera+an Ki+ !i !ala, Seseuah
Organisasi
@ Me,eri !an Menda-at+an S4+4ngan Se,uaPiha+
@ Men.edia+an Peruntu+an Ke0angan
@ Menentu+an O/e+tiHalatu/u Ki+ @ Perlanti+an Pe,udah'ara
@ Pe,ilihan Ahli Ku,-ulan
@Mengan/ur+an A+ti5itiLa+ti5iti Pr4,4si$er+aitan
%UNGSI !AN%UNGSI !ANTANGGUNG"AA$TANGGUNG"AA$
3'
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Pe,udah'ara%asilita
t4r Pega0ai #ang $ertanggung/a0a Se'araangsung !engan Penuuhan Ku,-ulan !anKegiatan Ki+
Terdiri !ari E+se+utiPengurus Pega0ai #angMe,-un.ai Tugas Ha+i+i ain
Men.elaras3 Menasihat !an Me,4ti5asiKu,-ulan
%UNGSI !AN%UNGSI !ANTANGGUNG"AA$TANGGUNG"AA$
3+
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Ketua Ku,-ulan
Selalun.a Pen.elia !i-ilih SeagaiKetua Ku,-ulan $erdasar+anPengala,an & Pengetahuann.a:
Ada+alan.a Perlanti+an Se'ara Tu+arGanti 6ain Pr4/e+3 ain Ketua7
%UNGSI !AN%UNGSI !ANTANGGUNG"AA$TANGGUNG"AA$
3-
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A+ti5iti KetuaKu,-ulan
• Mengatur !an Mengendali+an Mes.uarat
• Me,asti+an Ker/asa,a !i+alangan Ahli
• Me,uat Pe,ahagian Tugas Se0a/arn.a
• Me,asti+an Tugasan #ang Telah !ieri
!ise,-urna+an Se0a/arn.a
@ Me,i,-in Keseluruhan O-erasi Ku,-ulan KIK
@ Menda-at+an atihan !an $i,ingan MengenaiTe+ni+ Men.elesai+an Masalah !ari Pe,udah'ara%asilitat4r
@ Menga0al Tata'ara Pengendalian Ku,-ulan
%UNGSI !AN%UNGSI !ANTANGGUNG"AA$TANGGUNG"AA$
3
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Ahli Ku,-ulan
Mini,u, J dan ,a+si,u, 1* +a+itangan .ang
di+enal -asti 4leh /a0atan +uasa -e,andu untu+,engangg4tai seseuah KIK:
A+ti5iti Ahli>
@ Menghadiri Mes.uarat
@ Menghadiri atihan KIK
@ Meneri,a Agihan Tugas
@ Mengada+an Perse,ahan L Untu+ Ma/i+an
dan K4n5ens.en KIK
%UNGSI !AN%UNGSI !ANTANGGUNG"AA$TANGGUNG"AA$
3*
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Setia- ahli eas ,engeluar+an-enda-at:
Ahli ,engh4r,ati idea ahli lain:
Mendengar segala 'adangan seelu,sesuatu +4,en diuat:
K4,en henda+lah diuat +e-ada ideau+an +e-ada indi5idu terseut:
Setia- -r4/e+ adalah -r4/e+ +u,-ulan3
setia- ahli ,estilah ,en.ertain.a: 39
TATACARA KUMPUANTATACARA KUMPUAN
39
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KEM$ARA KIK KEM$ARA KIK
MEAKSANAKAN PRO"EK KIK MEAKSANAKAN PRO"EK KIK
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•PENGA"ARAN & PEM$EA"ARAN
•TEKNIKA
•PROSES
•ICT
'1
KRITERIA KIK KRITERIA KIK
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UiTM
•ini Kon4ensenKK :awangan
•ini Kon4ensenKK Aon
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HAATU"U KIK HAATU"U KIK MPC
•ini
Kon4ensen ::;ilaah
•Kon4ensen ::;ilaah
•Kon4ensen:C::0TeamDE/ellen/e
ainLlain
•KK PT#
•#nugerah no4asi8ektor #wam (#8#
•6 0 TDF
•Prosiding 08eminar
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Senarai
SenaraiPende+
Masalah
Pen.elesaian
Pen'a-aian
Pen.eraga,a
n
T44ls &!ata
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atar$ela+ang
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Pun'a
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Kelulusana+sana
Cadangan
PilihCadangan
QC STOR# QC STOR#
'3
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Kaedah KitaranKaedah Kitaran
P!CAP!CA
''
CARTA PER$ATUAN PEAKSANAANCARTA PER$ATUAN PEAKSANAAN
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CARTA PER$ATUAN PEAKSANAANCARTA PER$ATUAN PEAKSANAAN
PRO"EK KIK PRO"EK KIK
'+
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• Pe,ilihan Pr4/e+Masalah• Te+ni+ %4r'e Ran+ing• Ga,ara/ah Matri+s Pe,ilihan
Pr4/e+Masalah• Ta/u+!eFnisi Pr4/e+Masalah 81H• e,aran Se,a+an3 Ra/ah Paret4 A0al• Peneta-an Sasaran• Menentu+an Pun'a Masalah 6Analisis
Masalah7• ;eriF+asi Pun'a Masalah3 Ra/ah Ishi+a0a• Ke,u+a+an Cadangan Pen.elesaian• Mela+sana+an Cadangan• Pe,antauan Ke-utusan
• Pen.eraga,an
1J ANGKAH PENTING1J ANGKAH PENTING
'-
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KRITERIA PENIAIANKRITERIA PENIAIAN
'
PROSES MEAKSANAKAN
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Nama kumpulan, Logo,motto,Objektif, carta organisasi
PDCA,Carta Perbatuan
Brainstorming, undi, Forceangking, Analisa Faeda!"#atrik,Data" $tatistik
Definisi, %&'(), Carta aliran
$asaran " *arget
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Pro-kontra, aja! Pokok, #atriks
PENUBUHAN KUMPULAN
PERANCANGAN PROJEK
PENJELASAN MASALAH
ANALISA MASALAH
CADANGAN PENYELESAIAN
PENYEDIAAN MATLAMAT
1
2
3
4
5
6
7
PEMILIHAN MASALAH/ PROJEK
PROSES MEAKSANAKANPROSES MEAKSANAKAN
PRO"EK KIK PRO"EK KIK
'*
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.elulusan pengurusan
Persediaan percubaan
.ertas semak, Pareto perbandingan,
faeda! ketara / tidak ketara
.elulusan pelaksanaan
$OP, fail meja, dokumen sokongan
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PERCUBAAN
MENILAI KEPUTUSANMENILAI KEPUTUSAN
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KELULUSAN
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1!
11
12
13
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'9
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PENGENAAN ORGANISASIPENGENAAN ORGANISASI
+
•;ISI•MISI•O$"EKTI%•ATAR $EAKANG
•$I!ANG PERKHI!MATAN•CARTA ORGANISASI
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• Na,a3 4g43 M4t43 Eti+a3
O/e+ti • Stru+tur Org Ku,-ulan• Carta Organisasi
• Pen'a-aian 6/i+a ada7• atar ela+ang Ahli• Peranan & Pengliatan Ahli
PENGENAAN KUMPUAN KIK PENGENAAN KUMPUAN KIK
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KRITERIA IPENGENAAN MASAAHPENGENAAN MASAAH
PEMIIHAN PRO"EK KIK PEMIIHAN PRO"EK KIK
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Mengenal-asti MasalahMengenal-asti Masalah
1: !engan ,enguna+an te+ni+ -er'a,ahan
F+iran3 senarai+an ,asalah .ang dihada-isean.a+ ,ung+in:
2: !engan ,enguna+an te+ni+ .ang sesuai3senarai-ende++an ,asalah +e-ada eera-a,asalah -enting:
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1: !engan ,enguna+an te+ni+ .ang sesuai3 -ilihsatu ,asalah:
2: !ala, -e,ilihan ,asalah3 a+t4rLa+t4r eri+ut
,esti dia,il+ira se-erti +e,a,-uan +u,-ulan3
Ke,ara KIK L PEMIIHANKe,ara KIK L PEMIIHAN
MASAAHMASAAH
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• Masalah Adalah Sesuatu Per+ara #ang Kita Tida+ Ingin Mahu Ian.a$erla+u
• Masalah Adalah A-aila u/udn.aPere@aan !iantara A-a #ang
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Suatu Peluang Pena,ahai+an
!E%INISI!E%INISI
MASAAHMASAAH
+'
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• KOS $ERE$IHANKOS $ERE$IHAN erla+u ila 0u/ud
ele,enLele,en -e,a@iran su,er:
@ KESESAKANKESESAKAN erla+u -ada sesuatu
-r4ses +er/a hingga ,en.ea+an+ele0atan:
@ KUAITI $ARANGANKUAITI $ARANGAN
a-aila ia gagal ,e,enuhi +ehenda+
KATEGORIKATEGORIMASAAHMASAAH
++
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$AN!ING !GN POISI
PERKARA #ANGMEN#USAHKAN PROSES
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$AN!ING !GN S#ARIKATAIN
$AN!ING !GN HASITER$AIK
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MASAAHMASAAH
MO!E PEMIIHAN MASAAHMO!E PEMIIHAN MASAAH
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Per'a,ahan
%i+iran
Senarai Pr4/e+ $er-4tensi%4r'e Ran+ingRa/ah Anit.
Analisa SMART Atau
ANAISA %AE!AH
dan dis4+4ng dengan
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ketara adalah pada proses 3. Ia la0imnya tidakketara adalah pada proses 3. Ia la0imnya tidak
MO!E PEMIIHAN MASAAHMO!E PEMIIHAN MASAAH
KUMPUANKUMPUAN
+
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$il: Pr4/e+ !i'adang+an Pen'adang1: Kuantiti C/ process defect
tinggi "as4n
2: Kuantiti PC$A .ang r4sa+tinggi
#usri
: $an.a+ -r4ses +er/a di PreL'asing
Intan
J: Penggunaan +ertas .angerleihan
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CONTOH 1> SENARAI PRO"EK $ERPOTENSICONTOH 1> SENARAI PRO"EK $ERPOTENSI
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CONTOH 1> MENGENAPASTI ISU MASAAHCONTOH 1> MENGENAPASTI ISU MASAAH
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Ujian masa pencarian fail
sebelum perlaksanaan
projek bagi tempoh15 April 2013
-
PENGUMPUAN!ATA
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1 Su+ar ,enda-at+an ,a+lu,alas dari
unitLunit dan ahagianLahagian luar
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siste,ati+
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'uti
J Ker/a antara unit .ang ertindan
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tiada -en.elesaiann.a
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,enghirau+an +er/a ra+anLra+an setugas
.ang lain Kesu+aran ,eneri,a -andangan dari
sta a0ahan
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Kesu+aran ,enda-at+an ,a+lu,alas
dari unitLunit dan ahagianLahagian
luar
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siste,ati+
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'uti
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tiada -en.elesaiann.a
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,enghirau+an +er/a ra+anLra+an setugas
.ang lain
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sta a0ahan
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d4+u,en -r4/e+ dan +4ntra+
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CONTOH > PENGKEASAN MASAAH !ENGAN KAE!AHCONTOH > PENGKEASAN MASAAH !ENGAN KAE!AH
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Pr4sedur -in/a,an -eralatan ICT .ang
ru,it
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CONTOH > PEN"EASAN RINGKAS TEMACONTOH > PEN"EASAN RINGKAS TEMA
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TEMA PENJELASAN
CONTOH > PEN"EASAN RINGKAS TEMACONTOH > PEN"EASAN RINGKAS TEMA
CONTOH > PEMIIHAN TEMACONTOH > PEMIIHAN TEMA
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NIAINIAI
PEM$ERATPEM$ERATKETERANGANKETERANGAN KPIKPI
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CONTOH > MATRIK PEMIIHANCONTOH > MATRIK PEMIIHAN
TEMATEMA
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TEMA #ANG !IPIIHTEMA #ANG !IPIIH
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SENARAI PEN!EK MASAAH 6,engi+utSENARAI PEN!EK MASAAH 6,engi+ut
te,a di-ilih7te,a di-ilih7
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MENGAPA ANAISA INI PERU !IAKUKANV
Untu+ ,enun/u++an aha0a +u,-ulan ada
,ela+u+an +a/ian a0alan terhada- -r4/e+ .anger-4tensi untu+ diselesai+an
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Me,antu ahli di dala, ,e,uat -e,ilihan=+e-utusan erdasar+an data & a+ta
ANAISA SENARAI PEN!EKMASAAH
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CTH 1> MENERANGKAN MASAAH KAE!AH ANAISA"URANG
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NO
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CTH 2> MENERANGKAN MASAAH !ENGAN !ATA
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PEN"EASAN
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MISI KUALITI
Me0u/ud+an Satu Siste, Pengurusan #angK4,ited Untu+ Menhasil+an Per+hid,atan #ang
EFsien $agi Men'a-aiKe-uasan Pelanggan uaran !an !ala,an
Mengi+ut Pia0aian #ang Telah !iteta-+an
MEMPERCEPATK AN PROSES
PEM$A#ARANKEPA!A
PEM$EKA
Me0u/ud+an SatuSiste, Pengurusan
!an PentadiranKe0angan #angEFsien Sesuai
!engan Ke-erluan "aatan A$C
MISI PIAGAM
PELANGGAN
Me,eri+anPer+hid,atan #ang Ce+a-3 Adil
!an Mesra
SASARAN ISO !!1
1J Hari $e+er/a
OBJEK TI# JABATAN
KAITAN PRO"EK !ENGAN MISI KUAITI3 MISI3 PIAGAMPEANGGAN3 O$"EKTI% "A$ATAN SERTA ISO (**1
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pakah itu Kele#atan pembayaran kepada pembekal$1KE%EWT!& bermaksud tuntutan 2ang diterima gagal diselesaikan
dalam tempo! '() *1 2ang tela! ditetapkan iaitu selama (3 !ari
aktu bekerja4
pakah itu Pembayaran$
1PE,BR!& merupakan sejumla! ang 2ang diba2ar kepada
pembekal bagi ba2aran ke atas sesuatu bekalan atau perk!idmatan
2ang diberikan sebagaimana 2ang diminta melalui Pesanan
*empatan4
pakah yang dimaksudkan dengan Pembekal$
1PE,BEK%& adala! indi5idu atau s2arikat 2ang memberikan
perk!idmatan atau bekalan sebagaimana 2ang diminta ole! orang
2ang memo!on4
CONTOH 1> !E%INISI MASAAH
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HATHAT !i'ulties in ,anaging in4r,ati4n 4 CHK’s de5el4-,ent -r4/e'ts
HEREHERE Units in E'4n4,i' Planning and S4'ial A,enities !e-art,ent 6"PEKS7
HOHO Sta9 4 I,-le,enting !e-art,ent & Cust4,ers
HENHENhile -re-aring re-4rts3 ,eeting urgent de,and 4r in4r,ati4n andu-dating in4r,ati4n
H# H# ea+ness in in4r,ati4n ,anage,ent due t4 usage 4 5ari4uss4t0are & 4r,ats 6n4t standardi@e7
HOHON4 e94rt t4 de5el4- a s.ste,ati' in4r,ati4n s.ste, that 'anintegrate 5ari4us s4t0are and t4 standardi@e a 4r,at 4r allse'ti4ns
CONTOH 2> !E%INISI MASAAH MENGGUNAKAN KAE!AH 8 1H
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Ma+lu,at .ang -erlu ada
• hatV A-aV 6+ara+teristi+ +a0alan73 '4nt4h> -eratusre/e+3 +adar +er4sa+an3 +adar -ungutan .uran3
/ang+a,asa +ele0atan
• $. 0henV 6had ,asa7 $ila a+an ter'a-aiV3
'4nt4h> -ada N45e,er 2**(
• $. h40 ,u'hV Sean.a+ ,anaV 6nilai sasaran7 '4nt4h> Mengurang+an +4s dari RM8**ulan +e-adaRM1**ulan:
PENETAPAN SASARAN PRO"EK
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@ GAM$ARA"AH PARETO
@ $ENCHMARKING 6 TAN!AARAS 7
@ ARAHAN PENGURUSAN
@ PIAGAM PEANGGAN
@ PIAAIAN KUAITI ISO
PENETAPAN SASARAN $OEH !I$UAT$ER!ASARKAN>
PENETAPAN SASARAN PRO"EK
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Me,-er'e-at+an te,-4h-r4ses
MATAMAT
Alasan> Te,-4h -r4ses-engisian 45er0ing dia-angan Terang H4ng K4ng
ialah 2* ,init
Su,er data di-er4lehi dari-ada-e,udah'ara .ang -ernah ,ela+u+ana+ti5itien'h,ar+ing’ di a-angan TerangAntaraangsa H4ng K4ng-ada O+t4er 2**
CONTOH 1> PENETAPAN SASARAN PRO"EK MENGGUNAKAN$ENCHMARKING
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,)!TH
.
/
0
1
1.
1/
10
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P%!T ; 1< passed rate:
T) (T)P 38TT'!" (H)P
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"R)8P HE 3PB'%'T
T) (ETT%E THE PR)B%E,:
WHAT
WHY
WHEN
WHERE
WHO
HOW
TO STOP NCM CHUCK OFFSET
HIGH REJECT AT TOOLSHOP
BY MAY 2005
CWC TOOLSHOP
GOKAN GROUP
BY “ POKAYOKE” IMPROVEMENT
10 PCS / MONTH10 PCS / MONTH
1** XRE!UCTIO
N
ZEROZERO
DEFECT DEFECT
CONTOH 1> PENETAPAN SASARAN PRO"EK MENGGUNAKAN$ENCHMARKING
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KRITERIA II>PEN#EESAIAN
KREATI% !AN INO;ATI%
CONTOH 1 RA"AH ISHIKAA 6TUANG IKAN 7
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PERSEKITARAN MANUSIA
PROSEDUR KERJAPERALATAN
KELEWATAN
BAYARAN
KEPADA
PEMBEKAL BAGIPEMBELIAN
SECARA
PESANAN
TEMPATAN
sempit
Lejer kad
tidak tersusun Tabiat
Kakitangan
Tangguh ood
kurang
!ela" Talipon#embekal
$%alk in&
Kerja
tergendala
!uang
pejabat
'angguan#embekal
'angguan
(istem
Komputer
)lektrik
putus
*ff
line
Le%at
(ediakan
+aucer
Kele%atan (emak Kad
Lejar Ka%alan ,ot
(emak Ke-.in inbois
#elbagai kerja
es-uarat
Le%at /aftar Kad
Lejer Ka%alan ,ot
Kad sukar dicari
Kad lejar ban-ak
Kad ot
ban-ak Le%at /aftar /alam
Kad Lejer ndiidu
+an-ak ot nak tulis
#embekal
berlainan+an-ak
dokumen
+an-ak pesanan
tempatan
CONTOH 1> RA"AH ISHIKAA 6TUANG IKAN 7
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K E K E R A P A
N
P E R
A T U S A N
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K E K E R A P A N
P E R
A T U S A N
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)( 'A''UA)( 'A''UA TA!K4TA!K4 A(AA(A T)#*4T)#*4+)KALA )L)KT!K+)KALA )L)KT!K
T)!#UTU(T)!#UTU( 6 3 6 2005 6 3 6 2005 3600 7 36303600 7 3630
ptg ptg0630 jam0630 jam
*88 L)*88 L) 15 6 3 615 6 3 6
2005200596:5 7 ;615 pg96:5 7 ;615 pg 0630 jam0630 jam
ULA4ULA4 1 jam1 jam
SUMBER $ BUKU REKOD ADUAN KEROSAKAN SISTEM
( bulan - (%6 jam bekerja
0umla! gangguan - ( jam 7 84639
GANGGUAN SISTEM KOMPUTER 6"UN 2*17
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2uraian Pun/a asalah
Gangguan siste, ,en.ea+an -r4ses +er/aterganggu dan +er/a tida+ da-at diterus+an:
2asil #nalisis
Ian.a tida+ ,e,-engaruhi ,asa +er/a dan tugasharian: Re+4d ,enun/u++an siste, tida+erungsi han.alah sela,a 1 /a, .ang,eliat+an han.a *:JX ,asa +er/a:
Ke-utusan L !ITOAK
%AKTOR PERAATAN> GANGGUAN SISTEM KOMPUTER
;ERI%IKASI PUNCA MASAAH
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Root3ause
Explanation FindingsConclusio
n
Required
Solution
Responsibility
,a=hineToo )ld
,a=hine noa==ura=y di>>i=ult
to =ontrol the
dimension
,a=hine=alibration not
=arried out
,TER'%,TER'% ,TER'%E!'R)!,E!T,TER'%,ETH)6,TER'%,3H'!E,TER'%,!,TER'%,3H'!E
True andTrue andAcceptedAccepted
KAMALKAMAL
,'%%'!"%THE
;ERI%IKASI PUNCA MASAAH
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U,u,n.a ,engandungi J -r4ses>
Pen/anaan idea 'adangan -en.elesaian
Menilai & ,e,ilih 'adangan terai+
Kelulusan 'adangan -en.elesaian
Mela+sana+an 'adangan -en.elesaian
6-ering+at -aling ,en'aar7
ANAISIS CA!ANGAN PEN#EESAIAN !AN
U"ICU$A
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91 "A$ATAN KER"A RA#A $AHAGIAN $INTUU
MEN#ENARAI CA!ANGAN PEN#EESAIAN6KAE!AH RA"AH POKOK7
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9? "A$ATAN KER"A RA#A $AHAGIAN $INTUU
MEN#ENARAI PEN!EK CA!ANGANPEN#EESAIAN 6KAE!AH PRO KONTRA7
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93 "A$ATAN KER"A RA#A $AHAGIAN $INTUU
RUMUSAN CA!ANGAN PEN#EESAIAN
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9' "A$ATAN KER"A RA#A $AHAGIAN $INTUU
KEA!AAN PAM AIR !I O"I PERAATAN SE$EUMPRO"EK
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(8,B!" (R!! 6! KR'TER' 3'PT!
,engubah kedudukan
?!on return @al@e?
supaya sistem
perpaipan berAalan
lan=ar dan tidak
tersumbat:
Komponen tersebut
diubah menAadi lebih
>leksibel agar ia tidak
mudah rosak4
,embina alat yang sesuai
dengan keadaan persekitaran
dan memudahkan kerAa-kerAa
penyelenggaraan:
,embina alat yang
tahan lasak yang mudah
terapung dan bukannya
pada dasar sungai bagi
mengelakkan mendapan
pasir dan lumpur
9+ "A$ATAN KER"A RA#A $AHAGIAN $INTUU
CIRILCIRI AAT #ANG !ICA!ANGKAN
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:5 :LD#. ("D%82
GLDF I GLDK8"DL
2? I #%
.T#KD I BK# 8#BK
9- "A$ATAN KER"A RA#A $AHAGIAN $INTUU
NAMA PROTOTAIP
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(8B(T'T8TE - "!T'
,8K (8K !" (E6' 6 6'"!T'K! 6E!"! P)!T))! "R KE6868K! P,
'R !" (TT'K 6'"!T'K! 6E!"! KE6868K! P, 'R !" %EB'H 7%EK('BE%
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3),B'!E - K),B'!('
P)!T))! 6'"B8!"K! 6E!"! H)( ,86H %E!T8R T8 7%EK('BE% "R P, 'R
,E!TH R:W:PC 6PT ,E!"EP, ,E!"'K8T KE6! P(!" (8R8T 'R (8!"'
(EBE%8, (E%EP(
9* "A$ATAN KER"A RA#A $AHAGIAN $INTUU
:PT##. .<#TG :5GLDF 2?< .T#KD ("D%#8#8K#. G<%BL#8:#PD%
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6)PT - ,E!ER',
TEK!'K P)!T))! !" T',B8% 6'TER', PK' B"' ,E!"H('%K! ('(TE, P8!"!
8!T8K ,E!E,PTK! P, 'R ,E!TH R:W:PC "R (E!T'( BER6 6' PER,8K! 'R
6! !'K T8R8! ,E!"'K8T P(!" (8R8T 'R (8!"'
(EBE%8, (E%EP(
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99 "A$ATAN KER"A RA#A $AHAGIAN $INTUU
:PT##. .<#TG :5GLDF 2?< .T#KD ("D%#8#8K#. G<%BL#8:#PD%
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,)6'7- 8BH(8'
('(TE, PERP'P! KE P, 'R ,E!TH R:W:PC 6'8BH(8' 6R'
2E!'( ":': KEP6 D7%E'B%E H)(EF !" ,86H %E!T8R T8
7%EK('BE%
1 "A$ATAN KER"A RA#A $AHAGIAN $INTUU
(EBE%8, (E%EP(
:PT##. .<#TG :5GLDF 2?< .T#KD ("D%#8#8K#. G<%BL#8:#PD%
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P8T T) )THER 8(E ; KE"8!! %'!
6PT 6'"8!K! )%EH 28R8TEK!'K-28R8TEK!'K 8!T8K
,E,B8T KER2-KER2 PE!E%E!""R!
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11 "A$ATAN KER"A RA#A $AHAGIAN $INTUU
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E%','!TE - HP8(K!
T'6 %"' ,E!6P! P('R 6! %8,P8R P6 G!)! RET8R! %E&
SE$EUM SEEPAS
1? "A$ATAN KER"A RA#A $AHAGIAN $INTUU
:PT##. .<#TG :5GLDF 2?< .T#KD ("D%#8#8K#. G<%BL#8:#PD%
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REP)('T')! ; ,E!"8BH
KE6868K! P, 'R ,E!TH R:W:PC 6'8BH 6R' 6(R (8!"' KE T(
P)!T))!
SE$EUMSEEPAS
13 "A$ATAN KER"A RA#A $AHAGIAN $INTUU
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ALTERNATI ALTERNATI
FF
CADANGA CADANGA
NN
R!R! "!NTRA "!NTRA "E#T#S"E#T#S
AN AN
$% "a&alan$% "a&alan'ualiti'ualitise(asase(asapeneri(aanpeneri(aanL)!L)!
*enetap'a*enetap'an +arin +ariIsnin, RabuIsnin, Rabudan -u(aatdan -u(aatsa+a.asa+a.a(eneri(a(eneri(a
L)!L)!
/ *e(uda+'an proses/ *e(uda+'an prosespeneri(aanpeneri(aan
/ Dapat (erancang/ Dapat (erancang'er.a dala( proses'er.a dala( prosespe(bayaranpe(bayaran
/ *eringan'an sedi'it/ *eringan'an sedi'it
bebanan pe(prosesanbebanan pe(prosesan
/ *elenga+'an/ *elenga+'anpeng+antaran L)!peng+antaran L)!
yang siap diproses yang siap diprosesdi pi+a' #DS 0di pi+a' #DS 01eng'el1eng'el
/ ela(batan L)!/ ela(batan L)!
di 1eng'el 0di 1eng'el 0#DS#DS
T!LA" T!LA"
2%2%er+atianer+atianseriusserius'epada'epadaaduanaduan
pe(be'alpe(be'al
i3i3enerangaenerangan prosesn proses'er.a'er.a(elalui(elalui
talipontaliponii3 a(pletii3 a(pletdi 'aunterdi 'aunter'eti'a'eti'adatangdatangsecarasecara4&al' in54&al' in5
/ *e(beri'an/ *e(beri'anpe(a+a(an prosedurpe(a+a(an prosedurdigunapa'ai ole+ *" digunapa'ai ole+ *"
/ ena(ba+an/ ena(ba+ansedi'it (asasedi'it (asauntu' (e(beriuntu' (e(beripen.elasanpen.elasan
TERI*A TERI*A
6% *enilai6% *enilai *ena(ba+*ena(ba+ / *e(uda+'an proses/ *e(uda+'an proses
#.#L88 TDK.K P%< & K<.T%# I :adangan ang disenaraipendek
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KELULUSAN PENGARAHPERAKAUNAN
MESY% KIK BENDAHARA &TENTUKAN #ORMAT
AGIHAN TUGAS KPD AHLI '
LAKSANAKAN
TEMPAHAN DIBUAT
DI BAHAGIAN
DOKUMENTASI JABATAN ABC
SIAP
' 2 MINGGU
SEMAKAN
' PERAKUAN OLEH
KUMPULAN
LETAKKAN DIKAUNTER
PERTANYAAN/JABATANSIAP PERLAKSANAAN
T.6#K#. PDL#K8#.##. P%<JDK! 8D6#K#. P#P2LDT
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KELULUSAN PENGARAHPERAKAUNAN
MESY% PENGURUSAN ABCPENENTUAN KOS
KEPUTUSAN SISTEM LEJER
YG AKAN DIBANGUNKAN
MELANTIK PEMBEKAL
'BERSETUJU MEMILIH
PEMBEKAL YANG
MEMBANGUNKAN SISTEMSEDIADA
PERLAKSANAAN
&SIAP 1%5 BULAN
2 MEI & 15 JUN 2!!5
MINGGU UJICUBA
'2 MINGGU
15 JUN & 3! JUN 2!!5
PINDAAN ( PEMBETULAN
'2 MINGGU
2 JULAI & 16 JULAI 2!!5
SIAP DIUJI CUBA
PDL#. T.6#K#. PDL#K8#.##. P%<JDK! LDJD%"D%K<PBTD%
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PUNCA-PUNCA MASALAH PALING MUNGKINPUNCA-PUNCA MASALAH PALING MUNGKIN JUMLAH JUMLAHHARIHARI
D.D. ‘‘Key – In’ inbois dan sediakan ba!e"Key – In’ inbois dan sediakan ba!e"
#.#. Me$ayani % &ene"an'an ke&ada &e(beka$Me$ayani % &ene"an'an ke&ada &e(beka$
).). Da*+a" $e,e" indiid se(ak/ !o& +a"ik01Da*+a" $e,e" indiid se(ak/ !o& +a"ik01
G.G. Da*+a" da$a( kad $e,e" ka2a$an o+Da*+a" da$a( kad $e,e" ka2a$an o+
A. A. Se(ak kad $e,e" o+/ +anda+an'an ba!e" Se(ak kad $e,e" o+/ +anda+an'an ba!e"
3.453.45
6.786.78
4.934.93
44
44
JUMLAH JUMLAH :.76:.76
PB%#T# "L#.H#. 2#% PB.:# #8#L#2 P#L.H B.HK.D.HKBT KDT.HH#. "#H TDP<2 <H<8 ?13
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1: Ku,-ulan ,en'adang+an se,ua +er/aL+er/a+e,asu+an in54is dila+u+an di $ahagian .ang,engeluar+an O: 6UP!S dan $eng+el7: Ini,e,andang+an -e,e+al a+an ,enghantar in54isdan O +e-ada ahagian terseut untu+ -engesahan:
CA!ANGAN > !ITERIMA
2: Petugas +has /uga a+an disedia+an untu+,e,eri+an -a,-let +e-ada -e,e+al: Na,un ian.atida+ -ra+ti+al:
CA!ANGAN > !ITOAK
: Pa,-let -ula di'adang+an untu+ di+e-il+an ersa,aLsa,a au'er untu+ -engetahuan -e,e+al:
CA!ANGAN > !ITERIMA
KDTD%#.H#. :#6#.H#. PD.7DLD8##. KD6B#
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KRITERIA III>
HASI & IMPAK PRO"EK
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10 PCS /10 PCS /
MONTHMONTH
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WHAT
WHY
WHEN
WHERE
WHO
HOW
TO STOP NCM CHUCK OFFSET
HIGH REJECT AT TOOLSHOP
BY MAY 2005
C C TOOLSHOP
GOKAN GROUP
BY “ POKAYOKE” IMPROVEMENT
+
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MONITORINGMONITORING
FLOWFLOW
DAILYDAILY
SAMPLING DATA SAMPLING DATA
DATADATA
ASSESSMENT ASSESSMENT
TEAM MEMBERTEAM MEMBER
WEEKLY REVIEWWEEKLY REVIEW
RESPONSERESPONSE
Production Date
T o t a l P a s s R a t e <
BefoeI!"#e!e$%%io$
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Te%Te%
**:**:
Total Pass rate increased significantlywhen the implementation of new
copper foil pad pattern start
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PEMANTAUAN
&
PEN#ERAGAMAN
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(T!6R6'9E !3, 3H83K PR)3E((
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STANDARDIZATION
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TR'! 43 ,E,BER(
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PENCAPAIAN
&
PENCIPTAAN NIAI
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• MENATAKAN *AN MENENARAIKAN FAE*AH+KEBAIKAN+ NILAI *LL ANG *IPER,LEHI*ARIPA*A HASIL PR,JEK
• MENGUKUR NILAI PEN-APAIAN• MEMBAN*INGKAN ANTARA FAE*AH ANG
*IPER,LEHI *ENGAN K,S PERLAKSANAAN• MENGAITKAN FAE*AH PR,JEK *AN
SUMBANGANNA KE ATAS PEN-APAIAN MISI*AN MATLAMAT SARIKAT
• MENESUAIKAN SASARAN *ENGAN PEN-APAIANSEBENAR
• PEN-APAIAN *AN PEN-IPTAAN NILAI TELAHMEN-APAT PENGIKTIRAFAN *ARI *ALAM ATAULUAR ,RGANISASI
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• KESAN.KESAN KE ATAS PERSEKITARAN+ K,MUNITI*AN S,SIALBUKTI PENGESAHAN SEPERTI/SURAT PENGHARGAAN+ SURAT PENGIKTIRAFAN+ANUGERAH ANG *ITERIMA+ TAN*A ARAS+ SESIPERK,NGSIAN PENGETAHUAN
• PEN-APAIAN *AN PEN-IPTAAN NILAI*IKALANGAN AHLI
• EG/ -ARTA RA*AR+ S,AL SELI*IK+ SENARAI SEMAK
• ERIFIKASI *AN PENGESAHAN TERHA*APPEN-APAIAN *AN PEN-IPTAAN NILAIBUKTI PENGESAHAN/BAHAGIAN KEANGAN+ JURU AU*IT+ SIRIM *LL
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KRITERIA I;>
;AI!ASI
KOS SEBELUM SELEPAS
2#8L P%<JDK
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KOS SEBELUM
A6 K*( 'UA T)A'A
+ilangan Kakitangan terlibat < *rang : *rang
#urata 'aji bagi kakitangan -ang terlibat !<5261: !30516:2
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35 keping " !0620 " sebulan
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6 K*( )TAK
etak Kad Lejer =ndiidu > ,ot? !19690 @!0600
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@Tidak digunakan selepas projek
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SELEPAS
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$=B=L># $=L=PA$?(@ $=L=PA$ ?++@
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.epada :<4%69, Purata Bilangan )ari #emproses Pemba2aran
.eseluru!an #enurun .epada %4<( )ari Berbanding (4; )ari4
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1: PEANGGAN SANGAT $ERPUASHATI
2: PEANGGAN E$IH #AKIN UNTUK$ERURUSNIAGA
N4ta> Mesti tun/u+ u+ti
PD..HK#T#. T#2#P KDPB#8#. 2#T PDL#.HH#.
KOS PROJEK #AEDAH PROJEK
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KOS PROJEK #AEDAH PROJEK
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PENJIMATAN SELEPAS PROJEK
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ST!: MAKING NCM CHUCK
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MATERIAL REJECT COST SA@ING
PROCESS HR RAW MTR < REJ%TY 12
6%1 11%7 3%8 RM 271%2 22%5 < 1! 12 271%2 22%5 RM 23%7 < 1! 12
D RM 35)244%!!/9*NCM SETTING SA@ING
STD%SETTING TIME PIS < MANAGERS RATE
ECHANGE RATE REJECT TY 12%
1%5HR 11%7 3%8 1! 12
RM 8)!!2%8!/9*PROCESS IMPRO@EMENT SA@ING TIME <
PROCESS HOUR SA@ING IMPRO@E <
MGR%RATE ECHANGE RATE 12
31 MINIT 116%7 3618 MINIT / 6! 6!%3 HOUR
6!%3 HOUR 11%7 3%8 RM 268!% 12
D
RM 32)171%3! /9*
OTHERS CHUCK PROCESS TIME SA@ING
NOTE $ USD 11%7 IS A EPSON RATE MANAGERS RATE < TO
SLITTING SAW USAGE SA@ING
A@EARAGE USAGE MONTH< UNIT PRICE
15 151%65 RM 2274%75 12
RM 27)27%!!/9*
TOTA SA;ING PER #EAR
A $ C ! E
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!ETW)RK'!"
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1
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:onMden/e with the idea08uggestion gi4en
:onMden/e proje/t ;ill su//ess
:ommitment to the proje/t:ommitment to group in/rease
anage to enhan/e working %elationship with 4arious group2igh intera/tions with eEternal KK team
n4ol4ement in learning new Thingn4ol4ement in dealing with Bser0others dptn4ol4ement in pro$lem sol4ing
Together analsis the pro$lem6ata /olle/tionBnderstanding the group
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I
CUTTING SHOP
38TT'!" ,!"ER *)=#= CO#PL=*+ON
? B>$+N=$$ PLAN =PO*@
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CONGRATULATIONS !!!!
CONGRATULATIONS FOR YOUR ACHIVEMENT!!!
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Makanan untuk Minda
• “If you want to start doing something new,you need to stop doing something old” –
Peter Drucker.
• Insanity: “Doing the same thing oer and
oer and hoping for a change”
TERIMA
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TERIMATERIMA
KASIHKASIH$ETUKAN #ANG $IASA$ETUKAN #ANG $IASA
$IASAKAN #ANG $ETU$IASAKAN #ANG $ETU
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