service profile - apextechnology · 2018-06-03 · service profile prepared by web: apex computer...

SERVICE PROFILE

Prepared By

APEX COMPUTER SERVICES SDN.BHD

753828-V

Lot 3012-2 , Jalan Gombak, Batu 6 ¼ , Gombak , 53100 Kuala Lumpur

T: +60 . 3 . 61877614 F: +60 . 3 . 61877615 Web: www.apextechnology.com.my

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QUALITY PROFESSIONAL CERTIFIED SOLUTION OPTION FOR ALL

APEX COMPUTER SERVICES SDN.BHD.

Name : Apex Computer Services Sdn. Bhd

Registration No. : 753828-V

Company Status : Bumiputera

Address : Lot 3012-2 , Jalan Gombak ,

Batu 6 ¼ , Gombak ,

53100 Kuala Lumpur.

Telephone No. : 6. 03. 6187.7614

Fax : 6. 03. 6187.7615

Company Status : Private Limited (Sendirian Berhad)

Nature of Business :

Information Technology (IT) Installation.

Networking System Maintenance.

Servicing and Repairing of Press (printer).

Organizing and Repairing of Computers.

Agent for Merchandise and IT Services Computer Telecommunication Components.

Supplier of Printing Parts (Toner, Ink Cartridge, Ribbon, etc.) and Computer Accessories.

Conduct I.T Courses and Training.

Graphic and Digital Media.

Advertising (Advertising and Production)

Hack Tool (PC and printer)

Capital : RM 500,000.00

Paid up Capital : RM 440,000.00

Bank : i- Muamalat Bank, UIA Branch.

ii- Malayan Baking Berhad, Jalan Gombak.

1.COMPANY’S INFORMATION

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2. Company’s History

Apex Computer Services Sdn. Bhd (ACS) had been registered in year of 2005 and

it is a 100% Bumiputra company under the Perbadanan Usahawanan National Berhad.

Apex Computer also own three (3) subsidiary companies which include Apex Titan Sdn.

Bhd, Apex Vantage Trading Sdn. Bhd and Apex Technology.

ACS business is divided into two catogories, mainly Product Oriented and Service

Oriented. ACS main business is to supply new and used (refurbished) computer and

accessories in which managed by Apex Technology. Currrently Apex Technology owned

a total of ten (10) branches of computer outlets – eight (8) in the Klang Valley and one

(1) each in the state of Kelantan and Negeri Sembilan, which is also considered as one of

the pioneer company in current I.T industry. Hence, ACS is capable in competing with

other existing computer companies available in the market. ACS also own a warehouse to

process used computers and been treated as computer recycling station.

ACS targets to expand its business that is currently devoloping in the country by

supplying computer (new and refurbished), computer components and accessories and

looking forward to expend its busineses covering every states in the country. ACS is also

one step a head, in which, is now the first Bumiputra company that supply computer

accessories in Malaysia.

.Other than that, ACS is also specialised in Data Destruction, Data Recovery and

System Board Repairing services, Networking System, Repairing and Servicing Printers,

Telecomunication, Supply Printer Component (Toner, Ink Cartridge, Ribbon, ect), Media

Digital Advertising and Production), Web designing and etc..

ACS attempts to provide ICT facilities in the country and contribute to the

developement of Malaysia to achieve and being recognised as an I.C.T based country in

South East Asia region.

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3. BUSINESS BACKGROUND

1. Profile Project and Business Background

Companies Name : APEX COMPUTER SERVICES SDN BHD - IT Services

APEX VANTAGE TRADING SDN. BHD. (subsidiary) -

Trading Consultant

APEX TECHNOLOGY (subsidiary) - IT Trading

APEX TITAN SDN. BHD. (subsidiary)

Head Quarters Address : Lot 3012-2 , Jalan Gombak , Batu 6 ¼ ,

Gombak , 53100 Kuala Lumpur.

Branches Address :

1. Lot G33 , Plaza Idaman , Jalan 6/21D, Medan Idaman Business Centre ,53100 Gombak ,KL.

2. Lot GF-019 , Gamma Block , Faculty of Engineering, Islamic International University (UIAM) ,

53100 Kuala Lumpur.

3. Lot 2 . 3rd Floor . Terminal One Digital Mall , Terminal One Shooping Complex , Jalan Lintang ,

70200 Seremban , Negeri Sembilan.

4. Lot 888 , I.T3 City , 3rd floor , Plaza Alam Sentral , Seksyen 14 , 40000 Shah Alam , Selangor Darul

Ehsan.

5. LG 5, Parkson, Selayang Mall Center, Jalan SU 9, Taman Selayang Utama, 68100 Batu Caves,

Selangor Darul Ehsan.

6. P4-27 Block 4, GM Klang, Bandar Botanik Capital, Klang, Selangor Darul Ehsan.

7. Lot 11, Level 3, IT Centre East Coast Mall, Jalan Square 6, 25200 Kuantan , Pahang.

8. Lot No. 1.48, First Floor Imbi Plaza, Jalan Imbi, 55100 Kuala Lumpur.

Telephone No. : 03- 61877614

Fax No. : 03- 61877615

Website : www.apextechnology.com.my

http://www.apextechnology.com.my/

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SHARE HOLDER AND MANAGERS FROFILE:

Name Position Share’s Status

Hafiz Hashemi Johaini Managing Director 90% Bumi

Fariz Shahidi Johaini Director 10% Bumi

Implemented Projects:

a. Type : Computer Retail , Wholesale , Supply and Services .

b. Capital : RM 500,000.00

c. Paid up Capital : RM 440,000.00

Date Of Business Registration : 5 February 2004

Date Of Business Commence : 1 January 2005

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4. Organization Chart

Technical Department

Syafiq Hakimi Bin Johaini

(Sales & Technical Supervisor)

Marketing Department

Shahrul Muszaimar Shamsudin

(Scrap, Sales & Marketing

Executive)

Abdul Halim Bin Mukri Tanjung

Mohd Fartiha Bin Jaafar

Aswadi Bin Berehim

Hafiz Hashemi Bin Johaini

(Managing Director)

Fariz Shahidi Johaini

(Executive Director)

All Walid Riduan

(Executive Director)

Mohd Rosdi Bin Nayan

Hishamudin Bin Kadir

Tn. M. Azrul Bin Tn. Ibrahim

Rafiq Benjamin Bin Johaini

Maliha Binti Mas’odi

M. Zairul Izham Bin M. Zaruddin

Badiuzzaman Bin Badaruddin

Roslaily Binti Mohamed Ani

Mohd Haznul Hafiz Bin Mustapha

Nur Hidayati Binti AB Llah

Administration Department

Helmiah Omar

(Account & Admin Executive)

Hendry Tan Thean Soo

(Operation Manager)

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5. Apex Computer Services Sdn. Bhd. Core Business Activity

1. Computers Notebooks Spare Part Supplies.

Apex Computer Services Sdn Bhd (ACS) stocks spare parts for over 100

different Dell notebook models which encompasses the Latitude, Inspiron,

Precision and Vostro families. We offer parts for a wide range of Dell

notebooks from the older ranges right through to the newest models. Our

experience in supplying Dell spares is unsurpassed, since we handle the parts

daily.

All of our spare parts are available for next day delivery using a

nationwide ―signed for‖ insured courier service. We offer the

facility to deliver Dell spares directly to our users if that helps with

their procurement processes.

In addition, all our Dell notebook spares are fully warranted for 12

months backed by a no-quibble returns policy.

Please feel free to download a copy of our latest Price List, we hope

you could noticed it contains all the information you need. We

endeavour to update the price list as often as possible, as stock prices changes consistantly. If you can’t

locate the part you require, please contact us either via phone call, use the contact form or email us

directly for an immediate response.

ACS can also assist in supplying spare parts from alternative manufacturers, we are not limited to Dell

spares although this represents our specialist area. We have ties with

many different vendors including IBM, Toshiba, HP/Compaq and Acer

amongst others. If you require assistance with sourcing parts for other

manufactures, we would be delighted to assist you. Please contact us with

your requirements and we will attend to it immediately.

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Notebook Spare Parts

Our stock of Dell Notebook Spare parts is the most extensive

available in the Malaysia. All of our products are Dell original

spares, ACS does not supply third party or OEM equivalents.

We supply a vast array of different spare parts, including :-

AC adaptors – including UK and European mains leads.

Car / Air adaptors

Battery packs – standard, high capacity and media bay available

Optical drives

Floppy Drives

Drive caddys and enclosures

Keyboard – UK and foreign

TFT screens

Motherboards

Fans and Heatsinks

Notebook plastics

Wireless, Mobile Broadband and Bluetooth cards

Media Slice

Port replicators

Docking stations

Monitor stands

Carry Cases

Hard Drives and Memory upgrades

We are also supplying other leading brands spare parts such as IBM , Acer , Compaq and Hewlett Packard

(HP). Anyhow, for other non-leading brands, are subjected to availability.

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2. Data Destruction

Corporate Business Government

Professional Data Destruction Solutions and Hard Drive Destruction Services

The Data Destruction Security

Services team at Apex Computer

Services Sdn. Bhd. offers several

solutions to assist companies with

proper handling of secure data

disposal and hard drive shredding.

Hard Disk Drive Sterilization via

our Data Destruction Tools certified

drive stations to ensure the drives are

sanitized clean and re-useable

Federal and state regulatory

compliant Secure Data Destruction is

not something that can be

accomplished by running a simple

software application or formatting,

smashing or opening a hard disk

drive. Even drilling holes in a hard

drive does not render it is

unrecoverable.

Endpoint absolute data destruction

security must include data

destruction solutions for digital

media, tape and hard disk hard

drives.Data Sanitizing provides

assurance that sensitive data cannot

be misused – ever.

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Failing to properly destroy data with

discarded business, proprietary,

patient, customer, credit or other

sensitive information could create

both legal and public relations

nightmares.

All our services, from data

destruction to secure logistics are

easily adapted to your specific needs

and requirements.

Benefits

Ease of availability with multiple delivery options (managment console, ASP, MSI, Network PXE,

CD and other Media)

100 % secure data destruction for high-end servers

Simultaneously erase data for up to 200+ hard drives (above 200 hard drives upon request)

Fast data erasure for ATA, SATA, SCSI, FibreChannel and SAS hard drives.

Process integration with user tailored solution, data destruction process and report can be

enhanced.

Enhanced security with password protection capability. Combined with Management Console only

authenticated user can perform the erasure.

Standalone capability, functions with or without Network.

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Mobile Hard-Drive Data Erasure

Our trained technician will arrives at location and performs hard-drive

erasure, ensuring data is completely wiped off before equipment ever

leaves the site. Our bonded and certified technician powers up each item

and performs a DOD overwrite (depending upon security requirements).

A Certificate of Destruction is provided, confirming data has been

removed. Capacity-up to 200 pieces of hard drive could be wiped off per

day.

Asset Transport & Logistics

Our experienced team can provide removal, packing and transportation of any IT

equipment to any location within Malaysia. After Data Sanitizing process, ACS is

able to deliver the hard drive back to our customer or relocate it to any office or

personnel by request.

DOE-Approved Recycling

Our national DOE-Compliant (Department Of Enviroment ), Non-Landfill Recycling

Program is the most effective and environmentally safe method to dispose of obsolete or

end-of-life computers.

Media Shredding

Absolute destruction services can be performed off site for all type of hard drives or media

tapes. This service can be customized to meet any security requirements.

Asset Audit & Reporting

At site, ACS provides a live, real-time Asset Audit and Report detailing each and every

piece of involved IT equipment. In addition, ACS will remove any identification tags from

assets in order to eliminate its identity.

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Community Service

Understanding a growing need for personal protection against Identity Theft and

computer recycling, ACS offers community and fund raising events for towns, schools or

local organizations. Our Apex Retail Outlet allowing Non Profit Organisation to destroy

personal hard drives and computer equipment for a fee, a percentage of which is donated

back to local organization.

RISK NO BUSINESS CAN AFFORD

Data theft is becoming commonplace. The secondary market for IT hardware is a haven for information

thieves who retrieve and exploit business and personal data from hard drives. Consider the following

reported in a major technology publication:

"An Idaho Power Company found itself in an uncomfortable situation as it attempted to track down

several unscrubbed disk drives that had been sold on eBay. The drives contained confidential employee

information, correspondence with customers and memos that discussed proprietary company information.

The company said it hired an outside contractor to recycle about 230 SCSI drives. The contractor had sold

84 of those drives to 12 different parties using the online auction website."

An annual study published by Scotland's University of Glamorgan on hard drive erasure reported:

"Each year, university researchers buy hard drives on eBay, at computer shops or from recycling company

and then study them to see what data could be found using off-the-shelf tools. This year, the study found

sensitive data on 62 percent of 133 working drives purchased in the U.K." There is a case where the data

belonged to a major UK hospital group and another one from a huge UK Oil company."

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3. DATA RECOVERY


Data Recovery Software &

Hard Disk Recovery Services

Data recovery involves salvaging data from

inaccessible, formatted, damaged, failed, or

wrecked primary storage media where data

cannot be accessed normally using operating

system. In case of data disasters, the data is

being salvaged from data storage media such as

hard disk drive, pen drives, digital cards, storage

tapes, CDs, DVDs, RAID and other optical

medias. This can be due to physical damage to

the storage device or logical damage to the file

system that prevents it from being mounted by

the host operating system. Although there is

some confusion as to the term, data recovery

can also be the process of recovering deleted

information from a storage media for forensic

purposes.

When working on the computer system we generally face

situation where files are accidentally deleted, accidental

formatted from the system and virus attacks which leads to loss

of data. Although there is some confusion as to the term, data

recovery can also be the process of recovering deleted

information from a storage media for forensic purposes. At this

point of time you need a Specialized Data Recovery and File

Recovery Services, which yields highest quality results.

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We are Data Recovery Services and Data Recovery Software Solution Provider, experts in salvaging

data from inaccessible, formatted, damaged, failed, or wrecked primary storage media where data cannot

be accessed normally using operating system. With the highest success rate of need of Data Recovery, we

at ACS provides best file recovery and data recovery services for the passed 10 years. We are specialized

in recovering loss data due to power surges, static electricity, lightning strikes, fires, floods, sabotage,

viruses, accidents, & user error i.e. deleted files, formatted / f-disked drives.

ACS has the capability to rescue deleted data from data storage media such as hard disk drive, pen drives,

digital cards, storage tapes, CDs, DVD, RAID and other optical medias.

Data usually gets lost due to physical damage to data storage media or logical damage to the file systems.

However, there are other causes too which could resulted in data loss.

Statistics about leading causes of data loss

Hardware Malfunction - 44 Percent of all Data

Loss

User Error - 32 Percent of all Data Loss

Software Corruption - 14 Percent of all Data Loss

Computer Viruses - 7 Percent of all Data Loss

Natural Disasters - 3 Percent of all Data Loss

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4. SYSTEM BOARD REPAIRING


Electronics Repair

We specialize in all sorts of electronic repairs. Our

technicians are experienced in handling electronics

components including computers, servers, notebooks,

PDAs, cell phones, televisions, camcorders, CD/DVD

players, video game controllers, radios, 2 way radios, PA

systems, and many more. Bottom line, as long as it is

electronic related defects, we are capable of fixing it.

Notebook Repair

We repair all sorts of notebooks including Apple, Compaq,

HP, Hitachi, IBM, NEC, Sony, and many more. Our

technicians will diagnose, tear down, fix and build up each

laptop down to the board level. Then we ship them back to

our customer.

Printed Circuit Board Repair

Unlike many other shops, we have the capability to do

component level board repair. We are capable of repairing

many circuit board problems because normally a board

failure is often caused by one usually inexpensive

component, it is often more cost-effective to repair the

board than to replace it. With today's fast pace changes in

technology, many boards tend to be obsolete or no longer

available after two or three years, leaving repair as the only

viable option. We will accommodate and support you

through our extensive parts inventory and technology.

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Circuit Board Repair Without Schematics

Apex Computer Services Sdn. Bhd. troubleshoot to component

level using state of the art testing equipment. We use the test

equipment to look for electronic signals from components to

ascertain the component's condition. We test in both static and

under power conditions. If we suspect a particular component to

be faulty, it will be replaced. We continue troubleshooting

through the board until all components have been tested. We use

our years of combined experience to quickly locate and replace

the defective components back onto the systems. Our staff has

experience in repairing different types of electronic equipments,

owned by well established companies.

With such wide experience along with the data base of thousands of repairs, enable us to locate the

defect in split seconds. We also use the reverse engineering approach to start at the missing signal

or action and work backwards to where the signal should be found in the process locating the

defective components.

With current advanced technology of more sophisticated

and expensive circuit boards, the option of repairing

instead of replacing, is making sense to more OEMs. We

repairs boards for plasma TVs, a wide range of computer

peripheral and consumer electronics, as well as

specialized telecommunication equipment for medical,

security, transportation (automotive), and other

industries.

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5. I.T Recycling


Apex Computer Services (ACS) provides Computer Disposal and Recycling Solutions which

offers a full suite to end of life-cycle solutions for business clients' entire information technology

(IT) platform.

Our staff is well educated, competent and professional. Integrity and customer service is a

treasured core value within our business structure.

Our DOE Compliant solutions provide clients with professional technology disposal and

computer recycling services for off-lease, used, excess, obsolete and older inventories of retired

technology.

Start computer recycling now — contact us today to receive a free, no obligation, professional

technology of recycling proposal from ACS. The scope and activities of ACS includes the

followings:-

Nationwide Business Computer and IT Recycling

Fully Customizable Solutions

Certified Audits and Asset Tag Removal

100% DOE Compliant Services

Data Destruction and Hard Drive Shredding

Completely Green. No Compromises

ACS Computer Disposal and Recycling programme represents:

Green, Professional, Redundant

Computer Disposal and Recycling Solutions

mailto:[email protected]?subject=ARS%20Inquiry

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Electronics Scrap – Sw110

Flow Process of Sw110 for the Recovery of Precious Metals

Working - Refurbished

Non-working - Scrap

Teratai Gateway Ent. Sdn. Bhd.

Sorting

Material Not Need Crushing

Crushing / hammer miling

Natural Arrangement Sdn Bhd

Leaching by Acid or Alkaline

Precipitation method

Electrolysis method

Alkaline Acid Air Scrubber

System

Collecting Scrap

Storage waste

waste tank

Air Scrubber

System

Precious Metal

to Store

Solid Waste

Solid Waste

Precious Metal

to Store

Water Treatment System

Sludge send to K.A

Apex Computer Services

Sdn Bhd.

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6. Apex Computer Services Sdn. Bhd. Business Activities

Our Detail Activity.

1. ICT Services

• Product Training

• Consultancy

• Preventive Maintenance Service

• Managed Security Services

2. ICT Security Solutions

• Firewall & VPN Solutions

• Intrusion Detection Systems

• Intrusion Prevent System

• Network and Host Scanners

• Anti-Virus Solutions, Content Filtering Solutions

3. Wide Area Network (WAN) Solutions

• Voice Over IP

• Network Convergence

• Legacy Network

• Frame Relay Devices

4. Local Area Network (LAN) Solutions

• Hubs, Switches, Wireless Devices

• Routers

• Personal Computers, Laptops and Servers

• Business Software

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5. Structured Wiring System

• Unshielded / Shielded Twisted Pair Cabling System

• Fiber Optic Cabling System (Design & Implementation)

• Structured Cabling System (Design & Implementation)

6. ICT Software Development

• Sales & Marketing Package

• Accounting & Financial Package

• Payroll Package

• Time & Attendance Package

• Membership Package

• And-the-like

7. Web-Site Design/Development

• Design and Development of Corporate Websites

• Static and Dynamic Website with Content Management

System

• Web Page Maintenance Service, Consultancy and Training

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Product That We Are Carrying

• 3Com • Acer

• Canon • CheckPoint

• EnteraSys Network • Epson

• IBM • Internet Security System (ISS)

• APC • Hewlett Packard / Compaq

• Cisco Systems • Krone / AMP / Belden / Brand-Rex

• Microsoft • Network Associate

• Nokia • Power Kinetics

• Symantec • Trend Micro

• Veritas

Dell

• Others

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7. Contract That Have Been Awarded

Ministry of Human Resource

(Kementerian Sumber Manusia)

Network cabling and maintenance

Network Installation

Windows Server Installation and Maintenance

Ministry of Defence

(Kementerian Pertahanan)

Upgrading Computer

Services and Maintenance

Installation of Antivirus

Segi College Network system upgrade

Network Cabling

Computer Maintenance

Perwaja Steel Bhd Network Cabling

Rack System Installation

Computer Supply

Grend Teknik Sdn. Bhd Windows Server installation and maintenance

Wireless network installation

Alafbaru Sdn. Bhd Rack system installation

Windows Server installation

Network cabling

Structured Cabling System.

Pc-Soft (M) Sdn Bhd Network cabling and maintenance

Server Maintenance

Business Information Technology

Sdn. Bhd

Windows Server installation and maintenance

Network cabling

Rack system installation and maintenance

Wireless network installation

Supply Man Power.

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Petronas Carigali Sdn Bhd Computer Scrap Disposal Contract

RHB Bank Bhd. Computer Scrap Disposal Contract

CIMB Bank Bhd. Computer Scrap Disposal Contract

Public Bank Berhad Computer Scrap Disposal Contract

Bank Islam (M) Berhad Computer Scrap Disposal Contract

Bank Muamalat (M) Berhad Computer Scrap Disposal Contract

Mesiniaga Bhd. Computer Scrap Disposal Contract

Prodata Computer Services Sdn. Bhd. Computer Scrap Disposal Contract

KLCC Urus Harta Computer Scrap Disposal Contract Jabatan Perdana Menteri , Malaysia Computer Scrap Disposal Contract

Genting Berhad Computer Scrap Disposal Contract

Jabatan Perangkaan , Malaysia Computer Scrap Disposal Contract

Permodalan Nasional Berhad Computer Scrap Disposal Contract

Celcom Malaysia Berhad Computer Scrap Disposal Contract

Malaysian Mining Corporation Computer Scrap Disposal Contract

Jabatan Pendaftaran Negara , Malaysia Computer Scrap Disposal Contract

Kementerian Kewangan , Malaysia Computer Scrap Disposal Contract

I.T Services Sdn. Bhd. Computer Scrap Disposal Contract

Eureka Corporation Computer Scrap Disposal Contract

DutaLand Bhd Computer Scrap Disposal Contract

Ambank Berhad Computer Scrap Disposal Contract

Jupiter Capital Sdn. Bhd. Computer Scrap Disposal Contract

Universiti Kebangsaan Malaysia Computer Scrap Disposal Contract

MCM Consulting Bhd Computer Scrap Disposal Contract

Legend Hotel Computer Scrap Disposal Contract

EtiQa Insurans Bhd Computer Scrap Disposal Contract

Pos Malaysia Bhd. Computer Scrap Disposal Contract Tenaga Nasional Bhd Computer Scrap Disposal Contract

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Amcorp Bhd. Computer Scrap Disposal Contract

Telekom Malaysia Bhd. Computer Scrap Disposal Contract

Kementerian Dalam Negeri, Malaysia Computer Scrap Disposal Contract

Suruhanjaya Komunikasi Multimedia Computer Scrap Disposal Contract

MIMOS Smart Computing Bhd Computer Scrap Disposal Contract

CIMB Investment Bank Berhad Computer Scrap Disposal Contract

Berjaya Corporation Computer Scrap Disposal Contract

Sunway Group

Computer Scrap Disposal Contract

Ranhill Berhad Computer Scrap Disposal Contract

Prudential Insurance Bhd Computer Scrap Disposal Contract

Klinik Izham Sdn Bhd


Mydin Holding Bhd.


Mitco Group of Companies Computer Scrap Disposal Contract

Zailan & Associates Computer Scrap Disposal Contract

UEM Builders Berhad Computer Scrap Disposal Contract

Lembaga Getah Malaysia Computer Scrap Disposal Contract

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8. Apex Computer Recycling Factory

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9. Apex Computer Retail Outlet

AMS AMS

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10. Apex Computer Services Laboratary

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11. Mapping Illustration to ACS Main Office

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12. Company Certificate

Registered with Companies Commission of Malaysia

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service profile - apextechnology · 2018-06-03 · service profile prepared by web: apex computer...

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