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Resum
Resum
Assoc. Professor Dr Khairul Anuar bin Mohd Ali
UKM-Graduate School of Business, Universiti Kebangsaan Malaysia, Bangi, Selangor .
Personal Details
Name
:Khairul Anuar Mohd Ali (Assoc. Professor Dr)
N.R.I.C.
:660102-08-6305
Date of Birth
: 2 January 1966
Place
:Kuala Kangsar, Perak, West Malaysia
Citizenship
:Malaysia
Ethnic Group
:Malay
Religion
:Islam
Gender
:Male
Marital Status:Married
Mailing Address: Graduate School of Business,
Universiti Kebangsaan Malaysia,
43650 UKM Bangi,
Selangor, Malaysia.
Telephone No.: 03-89214842 (Office)
019-2400211 (Mobile)
Fax No.: 03-89213161
E-mail: [email protected] / [email protected]
Current Position: Associate Professor
Area of Specialization: Quality Management, Operations Management
and Service Quality
__________________________________________________________________
Academic Qualifications
PhD Doctor of Philosophy, Universiti Utara Malaysia.
Specialization: Quality Management.
Awarded date: November, 2002.
Master in Business Administration, Universiti Kebangsaan Malaysia.
Awarded date: July, 1996.
Diploma in Education, Kementerian Pendidikan Malaysia.
Awarded date: May, 1990.
Bachelor in Business Administration, Washington State University,
Pullman, Washington State, USA.
Awarded date: August, 1988.
___________________________________________________________
Career History
1. Deputy Dean (Academic)
UKM-Graduate School of Business,
Universiti Kebangsaan Malaysia.
(15 May 2012 14 May 2015)
2. Head of Industrial and Community Network,
UKM-Graduate School of Business,
Universiti Kebangsaan Malaysia.
(15 October 2011 14 May 2012)
3. Coordinator For Industrial Training
(Actuarial Science Programme)
Faculty of Science and Technology,
Universiti Kebangsaan Malaysia.
(19 July 2010 June 2011)
4. Head of Quality Management,
Faculty of Science and Technology,
Universiti Kebangsaan Malaysia.
March 2007 - July 2009.
5. Associate Professor
Graduate School of Business,
Universiti Kebangsaan Malaysia.
August 2007 Present
6. Coordinator Postgraduate Studies
(Quality and Productivity Improvement Programme)
Faculty of Science and Technology, Universiti Kebangsaan Malaysia.
July 2003 June 20067. Senior Lecturer Actuarial Science Programme,
School of Mathematical Science, Faculty of Science and Technology,
Universiti Kebangsaan Malaysia.
February 2005 July 20078. Lecturer Actuarial Science Programme,
School of Mathematical Science, Faculty of Science and Technology,
Universiti Kebangsaan Malaysia.
July 1996 January 2005
9. Tutor Actuarial Science Programme,
School of Mathematical Science, Faculty of Science and Technology,
Universiti Kebangsaan Malaysia.
July 1995 June 1996
10. Lecturer Business Department
Port Dickson Polytechnic,
Kementerian Pelajaran Malaysia,
Port Dickson, Negeri Sembilan.
November 1993 June 1995
___________________________________________________________________
Job Description
Taught various business-related courses -- Advance Operations Management, Total Quality Management, Managing Operations & Information system, Decision Analysis, Business Research Methods, Public Sector Service Delivery System, Organizational Performance Measurement and Service Quality.
Research and consultancy in related areas.
Publications.
Paper presentations in seminars.
Involvement in various committees at the university.
Administrative post as the:
(1) Deputy Dean of Academics,
(2)Head of Industrial and Community Network Department
(3)Head of Quality Management Department.
(4) Coordinator for Post-Graduate Programme for Quality and Productivity Improvement Programme.
___________________________________________________________________
Areas of Research Interest
Quality Management, Business Excellence, Customer Satisfaction,
Service Quality, Service Marketing, Service Management,
Operations Management, Performance Measurement and
Halal Food Industry.
1.0 TEACHING AND SUPERVISION
A. TEACHING:
-Have been teaching 3 Phd courses, 9 master courses and 9 undergraduate courses.
No.
Name of courses/programme
Year
1.
ZCZB 8563 (PhD)
Pengurusan Operasi Lanjutan (Advance Operations Management)
(PhD - siswazah)
2012, 2013, 2014, 2015, 2016
2.
ZCZB 8563 (PhD)
Pengurusan Operasi Lanjutan (Advance Operations Management)
(DBA - MARA siswazah)
2012, 2013
3.
ZCZB 8623 (PhD)
Independent Study (Management)
(PhD - siswazah)
2012, 2013, 2014, 2015, 2016
4.
ZCZB 6513
Mengurus operasi dan system maklumat (Managing operations & Information system)
(MBA - Siswazah)
2011, 2012, 2013, 2014, 2015, 2016
5.
ZCZF 6033
Kaedah Penyelidikan Perniagaan (Business research methods) (MBA - Siswazah)
2011, 2012, 2013, 2014, 2015, 2016
6.
ZCMA 6062
Pengurusan Operasi dan Analisa Keputusan (Operations Management & Decision Analysis)
2014, 2015, 2016
7.
ZCZB 6513
Mengurus operasi dan system maklumat (Managing operations & Information system)
(Program MBA Eksekutif -Siswazah)
2011, 2012, 2013, 2014, 2015, 2016
8.
ZCZF6043
Projek Penyelidikan Perniagaan (Research Project)
2011, 2012, 2013, 2014, 2015, 2016
9.
STQK6324
Sistem Penyampaian Perkhidmatan Di Sektor Awam (Public Sector Service Delivery System) (Siswazah)
2010, 2011
No.
Name of courses/programme
Year
10.
STQK 6134
Pengurusan Kualiti Menyeluruh
(Total Quality Management ) (Siswazah)
2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011
11.
STQK6144
Pengukuran Prestasi Organisasi (Organizational Performance Measurement) (Siswazah)
2010, 2011
12.
STQP6014
Kaedah Penyelidikan (Research Methods)
(Siswazah)
2009, 2010, 2011
13.
STQK 6988
Master Quality Research Project (Siswazah)
2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011
14.
STQP 1513
Asas Ekonomi 1 (Mikro Ekonomi) Microeconomics
(Prasiswazah)
2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
15.
STQP 1523
Asas Ekonomi 2 (Makro Ekonomi) Macroeconomics
(Prasiswazah)
2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
16.
STQA3663
Kajian Ilmiah (Prasiswazah)
2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
17.
EPPM2913
Prinsip Pengurusan Organisasi
(Principles of Organizational Management )
(Prasiswazah)
2010, 2011
18.
CCCH 2903
Prinsip Pengurusan Perniagaan (Prasiswazah)
2003, 2004, 2005
19.
QA 1114
Asas Ekonomi 1 (Mikro Ekonomi) (Prasiswazah)
1996, 1997, 1998, 1999
20.
QA 2124
Asas Perakaunan dan Kewangan 1 (Prasiswazah)
1996, 1997,1998
21.
QA 1214
Asas Ekonomi 2 (Makro Ekonomi) (Prasiswazah)
1996, 1997, 1998
22.
CD1012
(PJJ/FPP)
Asas Pemasaran (Prasiswazah)
1997, 1998
Beban Pengajaran/Pendidikan berkesan mengikut rumus yang ditetapkan oleh Universiti (Sila rujuk Beban Pengajaran/Pendidikan, keluaran TNC (Hal-ehwal Akademik)
Sesi 2016/2017
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem I
ZCMA6062-Pengurusan Operasi dan Analisa Keputusan ( Operations Management and Decision Analysis)
(Program MBA Bangi)set 1
Siswazah (Set 1)
3
42
42
Sem I
ZCMA6062-Pengurusan Operasi dan Analisa Keputusan ( Operations Management and Decision Analysis)
(Program MBA KL) Set 2
Siswazah (Set 2)
3
42
36
Sem 2
ZCZB8563 - Pengurusan Operasi Lanjutan (Advance Operations Management)
(PhD - siswazah)
PhD - siswazah
3
42
10
Sem 2
ZCMA6062-Pengurusan Operasi dan Analisa Keputusan ( Operations Management and Decision Analysis)
(Program MBA KK)
Siswazah
3
42
17
Sem 2
ZCMF6512 - Kaedah Penyelidikan (Research methods)
(Program MBA KL)
Siswazah
3
42
42
Sem 2
ZCMA6062-Pengurusan Operasi dan Analisa Keputusan ( Operations Management and Decision Analysis)
(Program MBA KL)
Siswazah
3
42
42
Sesi 2015/2016
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem I
ZCZF6033 - Kaedah Penyelidikan Perniagaan (Business research methods)
Siswazah
3
42
26
Sem I
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA KL)
Siswazah
3
42
23
Sem I
ZCZF6033 - Kaedah Penyelidikan Perniagaan (Business research methods) (Program MBA KL)
Siswazah
3
42
17
Sem 1
ZCZF6043 - Projek Penyelidikan Perniagaan (Research Project)
Siswazah
3
42
6
Sem 2
ZCZB8563 - Pengurusan Operasi Lanjutan (Advance Operations Management)
(PhD - siswazah)
PhD - siswazah
3
42
2
Sem 2
ZCZF6043 - Projek Penyelidikan Perniagaan (Research Project)
Siswazah
3
42
5
Sem 2
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA KL)
Siswazah
3
42
28
Sem 3
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA KL)
Siswazah
3
42
32
Sem 3
ZCZB 8623 (PhD) - Independent Study (Management)
(PhD - siswazah)
Siswazah
3
42
3
Sesi 2014/2015
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem I
ZCZF6033 - Kaedah Penyelidikan Perniagaan (Business research methods)
Siswazah
3
42
26
Sem I
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA KL)
Siswazah
3
42
23
Sem I
ZCZF6033 - Kaedah Penyelidikan Perniagaan (Business research methods) (Program MBA KL)
Siswazah
3
42
17
Sem I
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA LHDN)
Siswazah
3
42
23
Sem 1
ZCZF6043 - Projek Penyelidikan Perniagaan (Research Project)
Siswazah
3
42
6
Sem 2
ZCZB8563 - Pengurusan Operasi Lanjutan (Advance Operations Management)
(PhD - siswazah)
PhD - siswazah
3
42
2
Sem 2
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA KL)
Siswazah
3
42
48 (2set)
Sem 2
ZCZF6033 - Kaedah Penyelidikan Perniagaan (Business research methods) (Program MBA LHDN)
Siswazah
3
42
17
Sem 2
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA MARA)
Siswazah
3
42
22
Sem 2
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA LHDN)
Siswazah
3
42
23
Sem 3
ZCZF6043 - Projek Penyelidikan Perniagaan (Research Project)
Siswazah
3
42
5
Sem 3
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA KL)
Siswazah
3
42
28
Sem 3
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA KL)
Siswazah
3
42
32
Sem 3
ZCZB 8623 (PhD) - Independent Study (Management)
(PhD - siswazah)
Siswazah
3
42
3
Sesi 2013/2014
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem I
ZCZF6033 - Kaedah Penyelidikan Perniagaan (Business research methods)
Siswazah
3
42
26
Sem I
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA KL)
Siswazah
3
42
23
Sem I
ZCZF6033 - Kaedah Penyelidikan Perniagaan (Business research methods) (Program MBA KL)
Siswazah
3
42
17
Sem I
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA LHDN)
Siswazah
3
42
23
Sem 1
ZCZF6043 - Projek Penyelidikan Perniagaan (Research Project)
Siswazah
3
42
6
Sem 2
ZCZB8563 - Pengurusan Operasi Lanjutan (Advance Operations Management)
(PhD - siswazah)
PhD - siswazah
3
42
2
Sem 2
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA KL)
Siswazah
3
42
48 (2set)
Sem 2
ZCZF6033 - Kaedah Penyelidikan Perniagaan (Business research methods) (Program MBA LHDN)
Siswazah
3
42
17
Sem 2
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA MARA)
Siswazah
3
42
22
Sem 2
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA LHDN)
Siswazah
3
42
23
Sem 3
ZCZF6043 - Projek Penyelidikan Perniagaan (Research Project)
Siswazah
3
42
5
Sem 3
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA KL)
Siswazah
3
42
28
Sem 3
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA KL)
Siswazah
3
42
32
Sem 3
ZCZB 8623 (PhD) - Independent Study (Management)
(PhD - siswazah)
Siswazah
3
42
3
Sesi 2012/2013
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem I
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system)
Siswazah
3
42
46
Sem I
ZCZF6033 - Kaedah Penyelidikan Perniagaan (Business research methods)
Siswazah
3
42
15
Sem I
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA KL)
Siswazah
3
42
52 ( 2 set)
Sem 2
ZCZB8563 - Pengurusan Operasi Lanjutan (Advance Operations Management)
(PhD - siswazah)
PhD - siswazah
3
42
2
Sem 2
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system)
Siswazah
3
42
22
Sem 2
ZCZF6033 - Kaedah Penyelidikan Perniagaan (Business research methods)
Siswazah
3
42
18
Sem 2
ZCZF6043 - Projek Penyelidikan Perniagaan (Research Project)
Siswazah
3
42
5
Sem 2
ZCZB8563 - Pengurusan Operasi Lanjutan (Advance Operations Management)
(DBA - MARA siswazah)
DBA - siswazah
3
42
10
Sem 2
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system)
Siswazah
3
42
40
Sem 3
ZCZF6043 - Projek Penyelidikan Perniagaan (Research Project)
Siswazah
3
42
5
Sem 3
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA KL)
Siswazah
3
42
28
Sem 3
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA KL)
Siswazah
3
42
32
Sem 3
ZCZB 8623 (PhD) - Independent Study (Management)
(PhD - siswazah)
Siswazah
3
42
1
Sesi 2011/2012
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem I
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system)
Siswazah
3
42
18
Sem I
ZCZF6033 - Kaedah Penyelidikan Perniagaan (Business research methods)
Siswazah
3
42
20
Sem I
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA Eksekutif)
Siswazah
3
42
25
Sem 1
ZCZF6043 - Projek Penyelidikan Perniagaan (Research Project)
Siswazah
3
42
3
Sem 2
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system)
Siswazah
3
42
23
Sem 2
ZCZF6033 - Kaedah Penyelidikan Perniagaan (Business research methods)
Siswazah
3
42
17
Sem 2
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA Eksekutif)
Siswazah
3
42
28
Sem 2
ZCZF6043 - Projek Penyelidikan Perniagaan (Research Project)
Siswazah
3
42
6
Sem 3
ZCZB6513- Mengurus operasi dan system maklumat (Managing operations & Information system) (Program MBA Eksekutif)
Siswazah
3
42
32
Sem 3
ZCZF6043 - Projek Penyelidikan Perniagaan (Research Project)
Siswazah
3
42
3
Sesi 2010/2011
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem 1
STQK6144 -Organizational Performance Measurement
Siswazah
4
42
28
Sem 1
STQP6014 Research Methods (PKP)
Siswazah
4
42
16
Sem 1
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
12
Sem 1
STQP 1513 Asas Ekonomi 1(Mikro)
Prasiswazah
3
42
202
Sem 1
EPPM2913- Prinsip Pengurusan Organisasi
Prasiswazah
3
42
35
Sem 2
STQK6324- Sistem Penyampaian Perkhidmatan Di Sektor Awam
Siswazah
4
42
6
Sem 2
STQK 6134- Pengurusan Kualiti Menyeluruh (PKP)
Siswazah
4
42
18
Sem 2
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
4
Sem 2
STQP 1523 asas Ekonomi 2 (Makro)
Prasiswazah
3
42
203
Sem 2
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
7
Sem 3
STQK 6988- Projek Penyelidikan.
Prasiswazah
8
42
4
Sem 3
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
3
Sesi 2009/2010
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem 1
STQK 6134- Pengurusan Kualiti Menyeluruh.
Siswazah
4
42
20
Sem 1
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
6
Sem 2
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
8
Sem 2
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
3
Sem 3
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
4
Sem 3
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
3
Sesi 2008/2009
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem 1
STQK 6134- Pengurusan Kualiti Menyeluruh.
Siswazah
4
42
42
Sem 1
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
12
Sem 1
STQP 1513 Asas Ekonomi 1(Mikro)
Prasiswazah
3
42
202
Sem 2
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
4
Sem 2
STQP 1523 asas Ekonomi 2 (Makro)
Prasiswazah
3
42
203
Sem 2
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
7
Sem 3
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
4
Sem 3
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
3
Sesi 2007/2008
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem 1
STQK 6134- Pengurusan Kualiti Menyeluruh.
Siswazah
4
42
32
Sem 1
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
2
Sem 1
STQP 1513 Asas Ekonomi 1(Mikro)
Prasiswazah
3
42
200
Sem 2
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
4
Sem 2
STQP 1523 asas Ekonomi 2 (Makro)
Prasiswazah
3
42
203
Sem 2
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
7
Sem 3
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
4
Sem 3
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
3
Sesi 2006/2007
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem 1
STQK 6134- Pengurusan Kualiti Menyeluruh.
Siswazah
4
42
42
Sem 1
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
12
Sem 1
STQP 1513 Asas Ekonomi 1(Mikro)
Prasiswazah
3
42
202
Sem 2
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
4
Sem 2
STQP 1523 asas Ekonomi 2 (Makro)
Prasiswazah
3
42
203
Sem 2
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
7
Sem 3
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
4
Sem 3
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
3
Sesi 2005/2006
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem 1
STQK 6134- Pengurusan Kualiti Menyeluruh.
Siswazah
4
42
30
Sem 1
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
12
Sem 1
STQP 1513 Asas Ekonomi 1(Mikro)
Prasiswazah
3
42
195
Sem 2
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
6
Sem 2
STQP 1523 asas Ekonomi 2 (Makro)
Prasiswazah
3
42
195
Sem 2
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
5
Sem 3
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
11
Sem 3
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
3
Sesi 2004/2005
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem 1
STQK 6134- Pengurusan Kualiti Menyeluruh.
Siswazah
4
42
28
Sem 1
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
8
Sem 1
STQP 1513 Asas Ekonomi 1(Mikro)
Prasiswazah
3
42
172
Sem 2
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
5
Sem 2
STQP 1523 asas Ekonomi 2 (Makro)
Prasiswazah
3
42
166
Sem 2
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
4
Sem 2
CCCH 2903 Prinsip Pengurusan Perniagaan (FEP)
Prasiswazah
3
42
95
Sem 3
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
11
Sem 3
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
4
Sesi 2003/2004
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem 1
STQK 6134- Pengurusan Kualiti Menyeluruh.
Siswazah
4
42
30
Sem 1
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
5
Sem 1
STQP 1513 Asas Ekonomi 1(Mikro)
Prasiswazah
3
42
166
Sem 2
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
5
Sem 2
STQP 1523 asas Ekonomi 2 (Makro)
Prasiswazah
3
42
166
Sem 2
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
2
Sem 2
CCCH 2903 Prinsip Pengurusan Perniagaan (FPP)
Prasiswazah
3
42
120
Sem 3
STQK 6988- Projek Penyelidikan.
Siswazah
8
42
11
Sem 3
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
1
Sesi 2002/2003
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem 2
STQP 1523 Asas Ekonomi 2 (Makro)
Prasiswazah
3
42
158
Sem 2
STQA 3663 Kajian Ilmiah
Prasiswazah
3
42
7
Sesi 1998/1999
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem I
QA 1114 Asas Ekonomi 1 (Mikro)
Prasiswazah
4
42
45
Sesi 1997/1998
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem 1
QA 1114 Asas Ekonomi 1 (Mikro)
Prasiswazah
3
42
65
Sem 1
QA 2124- Asas Perakaunan dan Kewangan satu 1
Prasiswazah
3
42
23
Sem 1
QA 3273 Pembacaan Ilmiah Dalam Sains Aktuari
Prasiswazah
1
14
1
Sem 1
PJJ/FPP/CD 1012- Asas Pemasaran.
Prasiswazah
3
32
60
Sem 1
PJJ/FPP/CB 1012- Asas Pengurusan.
Prasiswazah
3
32
57
Sem 2
QA 1214 Asas Ekonomi 2 (Makro)
Prasiswazah
4
42
52
Sem 2
QA 3273 Pembacaan Ilmiah Dalam Sains Aktuari
Prasiswazah
1
14
3
Sem 2
PJJ/FPP/CD 1012 Asas Pemasaran.
Prasiswazah
3
32
42
Sem 2
PJJ/FPP/CB 1012 Asas Pengurusan.
Prasiswazah
3
32
46
Sesi 1996/1997
Semester/Kod/Judul Kursus
Peringkat Kursus
Jumlah Jam/Minggu
Jumlah Jam/Semester
Bilangan Pelajar
Sem 1
QA 1114 - Asas Ekonomi 1 (Mikro)
Prasiswazah
3
42
6
Sem 1
QA 1214 Asas Ekonomi 2 (Makro
Prasiswazah
3
42
25
Sem 1
QA 3263 Isu-isu Sains Aktuari
Prasiswazah
1
14
20
Sem 2
QA 1214 - Asas Ekonomi 2 (Makro)
Prasiswazah
3
42
30
Sem 2
QA 3263 Isu-isu Sains Aktuari
Prasiswazah
1
14
18
Sem 2
PJJ/FPP/CB 1012- Asas Pengurusan.
Prasiswazah
3
-
32
B. SUPERVISIONS:
Level
No. of students
Status
(a)
PhD
22 PhD students
12 PhD students
completed
Completed
*5 students as Main Supervisor
*7 students as Co-Supervisor
10 PhD students
In Progress
In Progress
*9 students as Main Supervisor
*1 students as Co-Supervisor
(b)
Master
11 Master students
8 students
Completed
*8 students as Main Supervisor
3 students
In Progress
*3 students as Main Supervisor
(c)
Master Mini-thesis (Mixmode)
37 students
Completed
(d)
Master MBA Project
40 students
Completed
5 students
In Progress
(e)
MBA Industrial training Corporate Experiential Learning Programme (CELP)
2 students
Completed
(e)
Undergraduate Project
42 students
Completed
PhD Degree Programme:
No.
Title of Thesis
Name of Students
Year
Status
1.
Pengukuran Prestasi Pihak Berkuasa Tempatan (PBT) Malaysia Berasaskan Pengaruh Faktor-Faktor Dalaman Organisasi.
(Ph.D thesis)
Main Supervisor
Daud bin Talib
(P24876)
Start: September 2003
Completed
January 2010
Completed
2.
Analisis Prestasi Kerja Pegawai Kerajaan: Kajian Kes Di Negeri Riau, Indonesia.
(Ph.D thesis)
Main Supervisor
Jumiati Sasmita
(P29248)
Start: September 2004
Completed
January 2010
Completed
3.
Perkahwinan dan Kekeluargaan dalam perspektif kualiti.
(Ph.D Thesis)
Co-supervisor
Rika Fatimah
(P30168)
Start:
April 2004
Completed May 2008
Completed
4.
Kualiti perkhidmatan perbankan Islam di Malaysia dan pengaruhnya kepada kepuasan dan kesetiaan pelanggan menggunakan Persamaan Permodelan Struktur.
(Ph.D Thesis)
Co-supervisor
Muslim Amin (P31261)
Start:
June 2004
Completed
September 2009
Completed
5.
Faktor-faktor kejayaan prestasi kewangan Bank Pembangunan Daerah (BPD) di Indonesia selepas dan sebelum autonomi daerah.
(Ph.D Thesis)
Main Supervisor
Amir Hasan
(P32804)
Start:
June 2004
Completed
May 2012
Completed
PhD Programme (contd)
No.
Title of Thesis
Name of Students
Year
Status
6.
Amalan pengurusan kualiti di kalangan perusahaan kecil dan sederhana industri pemprosesan makanan di Malaysia
(Ph.D Thesis)
Main Supervisor
Hayati @ Habibah Abu Talib
(P 42594)
Start:
January 2008
Completed
22 Mac 2012
Completed
7.
The impact of total quality management and operational flexibility on hospital performance in Jordanian Hospitals
(Ph.D Thesis)
Main Supervisor
Main Naser Fady Alolayyan (P42606)
Start:
January 2008
Completed
May 2012
Completed
8.
Integration of Kano model and SERVQUAL into quality function deployment for the development of training program
(PhD Thesis)
Co- Supervisor
Mohd Saiful Izwaan bin Saadon
(P42225)
Start:
2008
Completed:
2017
Completed
9.
Assessing the Mediating Role of Psychological Ownership and Its Selected Antecedents within Service-Profit-Chain Framework
(PhD Thesis)
Co- Supervisor
Khalid Abed Dahleez (ZP00675)
Start:
May 2010
Completed
Sept 2013
Completed
10.
Commercialization of intellectual property for selected companies in Malaysia
Co-supervisor
Sabri bin Mohamad Sharif
(ZP00321)
Start:
May 2010
Completed
Sept 2015
Completed
11.
The Relationships between Transformational Leadership and Employee Performance: A Study of Employee Development as Mediator
(PhD Thesis)
Co-Supervisor
Abdullatif M. A. Abuowda
(ZP01021)
Start:
May 2011
Completed
Feb 2015
Completed
PhD Programme (contd)
No.
Title of Thesis
Name of Students
Year
Status
12.
Tranformative social service within organizations: strategies and process of development.
(PhD Thesis)
Co-Supervisor
Nur Saadah binti Muhamad
(ZP01006)
Start:
May 2011
Completed
2016
Completed
13.
The integration concept of Total Quality Management (TQM) and Entrepreneurial Competencies (EC) to the Malaysian SMEs
(PhD Thesis)
Main Supervisor
Muhammad Naqib Bin Mat Yunoh
(ZP01028)
Start:
May 2012
In Progress
14.
Hubungan kualiti perkhidmatan pusat keusahawanan universiti di Malaysia terhadap kecenderungan keusahawanan dalam kalangan pelajar: Peranan system penyampaian sebagai penyederhana.
(PhD Thesis)
Main Supervisor
Ida Nadia binti Hamidon (ZP01029)
Start:
May 2013
In Progress
15.
Kesan Pengurusan Kualiti Menyeluruh (TQM) dan Kualiti Perkhidmatan Melalui Budaya Organisasi ke atas Pencapaian Organisasi : Satu Kajian di MARA Malaysia
(PhD Thesis)
Main Supervisor
Ammar Bin Ab Rahman
(ZP01352)
Start:
May 2012
In Progress
PhD Programme (contd)
No.
Title of Thesis
Name of Students
Year
Status
16.
Effects of Employee's Resistance to Change and Service Quality Toward Actual Use of Human Resource Information System
(PhD Thesis)
Co-Supervisor
Abdulrahman Al Shikhy
(ZP01895)
Start:
Sept 2013
In Progress
17.
Human efficiency in crisis management (CM) as a criterion for judging the effectiveness and sustainability of business continuity management (BCM).
(PhD Thesis)
Main Supervisor
Dayalan A/L Sathiamutty
(ZP02317)
Start:
May 2015
In Progress
18.
The impact of service innovation on quality performance: the moderatingeffect of customer solution orientation
(PhD Thesis)
Main Supervisor
Khalilah Binti Abd Hafiz
(ZP02261)
Start:
May 2015
In Progress
19.
Kualiti perkhidmatan pendidikan tinggi dan prestasi organisasi
(PhD Thesis)
Main Supervisor
Sulaiman bin Mohammed Khalid (ZP02945)
Start:
Sept 2016
In Progress
20.
Service quality practices towards organizational performance:the role of value creation and organizational structure.
(DBA Thesis)
Main Supervisor
Ahmad Nafiz bin Abd Halim (ZP02171)
Start:
Feb 2017
In Progress
21.
Service quality and customer satisfaction in police traffic services.
(DBA Thesis)
Main Supervisor
Sokhibul Helmy bin Mazlan (ZP02406)
Start:
Feb 2017
In Progress
22.
Management innovation in small medium enterprises in Malaysia.
(PhD Thesis)
Main Supervisor
Backer R. Seyam
Start:
Feb 2017
In Progress
Masters Degree Programme:
No.
Title of Thesis
Name of Students
Year
Status
1.
Impak kepuasan pelanggan dalaman terhadap produktiviti dalam industri perhotelan.
(Master Thesis)
Main Supervisor
Suzyanty binti Mohd Shokory
(P27087)
Start:
May 2003
Completed:
Dec 2004
Completed
Masters Degree Programme (contd)
No.
Title of Thesis
Name of Students
Year
Status
2.
Antara persepsi dan harapan pihak pengurusan kolej kediaman UKM terhadap perkhidmatan kualiti menyeluruh.
(Master Thesis)
Main Supervisor
Mohd Asrul Hisyam Mamat (P28315)
Start:
May 2004
Completed:
Dec 2005
Completed
3.
Kajian persepsi kakitangan industri perkhidmatan zakat terhadap amalan pengurusan kualiti menyeluruh.
(Master Thesis)
Main Supervisor
Mohamed Shariff bin Abu Bakar
(P28314)
Start:
May 2005
Completed:
Dec 2006
Completed
4.
Amalan pengurusan kualiti dan kesannya terhadap produktiviti di industri kabel.
(Master Thesis)
Main Supervisor
Roslan bin Ismail
(P30215)
Start:
May 2005
Completed:
Dec 2006
Completed
5.
Kajian kepuasan pelanggan berkenaan kualiti perkhidmatan bank perdagangan di kalangan pelbagai etnik di Semenanjung Malaysia.
(Master Thesis)
Main Supervisor
Nordmilah binti Mizuar
(P 32089)
Start:
May 2006
Completed:
Dec 2007
Completed
6.
Penandaarasan dalam sistem penyampaian Perkhidmatan Awam di Malaysia
(Master Thesis)
Main Supervisor
Ab Rashid Bin Omar (P43429)
Start:
May 2007
Completed:
Dec 2008
Completed
7.
Kajian terhadap faktor-faktor pembuatan keputusan pelanggan dalam pembelian barangan di pasaraya-pasaraya besar
(Master Thesis)
Main Supervisor
Juliana Ong Poh Ling (P46528)
Start:
May 2007
Completed:
Dec 2008
Completed
Masters Degree Programme (contd)
8.
Kualiti Perkhidmatan KTM Komuter: Kesan Kepada Kepuasan Pelanggan.
(Master Thesis)
Main Supervisor
Nor Azalianti binti Noor Wavi
(GP00281)
Start:
May 2009
Completed: Dec 2010
Completed
9.
The Moderating Effects of Customer Satisfaction on the Relationship Between Business Practices and Organization Performance of Malaysian SMEs.
(Master Thesis)
Main Supervisor
Nik Izzaty Najian binti Nik Mohd Iskandar
(ZP02106)
Start:
Sept 2015
In progress
10.
Factors that influence job dissatisfaction and its relationship towards intention to leave among civil servants in Malaysia.
(Master Thesis)
Main Supervisor
Norazura binti Ahmed
(ZP 02184)
Start:
Jan 2016
In progress
11.
Retail Market Structure Change: Implication towards Service Quality and Customer Satisfaction.
(Master Thesis)
Main Supervisor
Sabariah binti Johari
(ZP 02540)
Start:
Jan 2016
In progress
Masters Mini- thesis:
No.
Title of Thesis
Name of Students
Year
Status
1.
Hubungan penjual-pembeli: Kesamaan, pengurusan perhubungan dan kualiti perhubungan.
(Master Thesis)
Main Supervisor
Koh May Sin
(P23766)
Start:
December 2002
Completed:
May 2003
Completed
Master Mini-thesis (contd)
No.
Title of Thesis
Name of Students
Year
Status
2.
Pengaruh kualiti perkhidmatan kepada pengangkutan awam di KLIA ekspres.
(Master Thesis)
Main Supervisor
Ike Sumiati Fatah
(P24929)
Start:
December 2002
Completed:
May 2003
Completed
3.
Penerokaan penilaian latihan dalam industri peruncitan.
(Master Thesis)
Main Supervisor
Lim Poh Ching
(P27114)
Start:
December 2003
Completed:
May 2004
Completed
4.
Pengaruh faktor negara asal dan faktor-faktor membeli lain dalam penilaian kualiti produk
(Master Thesis)
Co-supervisor
Phuah Ho Lan
(P23827)
Start:
December 2003
Completed:
May 2004
Completed
5.
Penentuan keutamaan ciri-ciri pensyarah yang baik di Universiti Kebangsaan Malaysia mengikut perspektif pelajar.
(Master Thesis)
Main Supervisor
Tan Lip Sheng
(P23853)
Start:
December 2003
Completed:
May 2004
Completed
6.
Hubungan pengurus-pekerja dengan kepuasan kerja dan komitmen kerja: satu kajian kes di Syarikat Ekspress Rail Link Sdn. Bhd.
(Master Thesis)
Main Supervisor
Mohamad Hanaffi bin Abdullah
(P26989)
Start:
December 2003
Completed:
May 2004
Completed
7.
Ciri-ciri pensyarah yang mempengaruhi pengajaran berkesan berdasarkan penilaian pelajar.
(Master Thesis)
Co-supervisor
Phoebe Chan Siau Yee
(P27049)
Start:
December 2003
Completed:
May 2004
Completed
Master Mini-thesis (contd)
No.
Title of Thesis
Name of Students
Year
Status
8.
Persepsi pekerja terhadap empowermen di dalam organisasi pembuatan.
(Master Thesis)
Main Supervisor
Gan Pek Po
(P27767)
Start:
June 2003
Completed:
December 2004
Completed
9.
Pemilihan gel mandian berdasarkan kepentingan dan kepuasan terhadap beberapa faktor terpilih meggunakan model berskor.
(Master Thesis)
Co-supervisor
Vincent Ng Eng Seim
(P27098)
Start:
June 2003
Completed:
December 2004
Completed
10.
Penggunaan teknik analisis penyampulan data (APD) dalam menilai kecekapan relatif.
(Master Thesis)
Main Supervisor
Liew Heong Fueng (P28309)
Start:
June 2003
Completed:
December 2004
Completed
11.
Kelakuan pengguna dalam memilih produk telefon bimbit: Kajian kes di kawasan Bangi, Selangor.
(Master Thesis)
Main Supervisor
Petir Papilo (P26781)
Start:
December 2004
Completed:
May 2005
Completed
12.
Kesan pensijilan ISO 9000 terhadap aspek-aspek dalam pengurusan dan prestasi syarikat.
(Master Thesis)
Main Supervisor
Putri Mayang Agustanti
(P30209)
Start:
December 2004
Completed:
May 2005
Completed
13.
Pembuatan keputusan multi-kriteria bagi penjawatan kakitangan akademik di institusi pengajian tinggi awam (IPTA).
(Master Thesis)
Main Supervisor
Erwina Bakarrudin (P28304)
Start:
December 2004
Completed:
May 2005
Master Mini-thesis (contd)
No.
Title of Thesis
Name of Students
Year
Status
14.
Pembuatan keputusan multi-kriteria untuk kenaikan pangkat kakitangan akademik di institusi pengajian tinggi awam (IPTA): Pendekatan teknik proses hierarki analisis (PHA).
(Master Thesis)
Main Supervisor
Wan Salmuni Wan Mustafa (P28309)
Start:
December 2004
Completed:
May 2005
Completed
15.
Penunjuk-penunjuk utama pengukuran prestasi institusi pengajian tinggi Malaysia.
(Master Thesis)
Main Supervisor
Ng Yak Howe
(P30197)
Start:
December 2004
Completed:
May 2005
Completed
16.
Peningkatan kualiti dalam sektor industri dengan menggunakan konsep FMEI(Failure Mode Effect and Improvement): Kajian kes di sebuah kilang plastik di Bandar Baru Bangi.
(Master Thesis)
Co-supervisor
Rajendran a/l A.K. Chinniah
(P27054)
Start:
December 2004
Completed:
May 2005
Completed
17.
Pembuatan keputusan pelbagai kriteria dalam pemilihan pegawai akademik di IPTA: Satu kajian kes di Universiti Malaya.
(Master Thesis)
Main Supervisor
Wu Ziou Hon @ Go Ziou Hon
(P30237)
Start:
June 2005
Completed:
Dec 2005
Completed
18.
Kriteria pengambilan dan pemilihan siswazah dalam sektor pembuatan di Selangor.
(Master Thesis)
Main Supervisor
Ng Yim Fong
(P30198)
Start:
December 2005
Completed:
May 2006
Completed
Master Programme (contd)
No.
Title of Thesis
Name of Students
Year
Status
19.
Peningkatan kualiti berterusan (PKB) dengan pengukuran asas hasil pembelajaran (AHP) di Jabatan Kejuruteraan Mekanikal Universiti Industri Selangor (UNISEL).
(Master Thesis)
Main Supervisor
Amiruddin bin Abdul Kadir
(P30173)
Start:
December 2005
Completed:
May 2006
Completed
20.
Hubungan amalan pengurusan kualiti menyeluruh dengan prestasi organisasi di sektor perindustrian.
(Master Thesis)
Main Supervisor
Ali Ariff bin John @ Joan Ariff
(P30171)
Start:
June 2006
Completed:
Dec 2006
Completed
21.
Kriteria kelulusan permohonan pinjaman kenderaan untuk golongan tiada pendapatan tetap: Kajian kes bank-bank sekitar Sungai Petani, Kedah.
(Master Thesis)
Main Supervisor
Suhardi bin Rahmat
(P 32092)
Start:
June 2006
Completed:
Dec 2006
Completed
22.
Kesan pembelajaran ditempat kerja terhadap sikap yang berkaitan dengan pekerjaan.
(Master Thesis)
Main Supervisor
Mohamad Shubri bin Ismail
(P4303)
Start:
June 2006
Completed:
Dec 2006
Completed
23.
Pengukuran Prestasi Perpustakaan Tun Seri Lanang Universiti Kebangsaan Malaysia melalui Pendekatan Balanced Scorecard.
(Master Thesis)
Main Supervisor
Vera Devani
(P34318)
Start:
June 2006
Completed:
Dec 2006
Completed
Master Mini-thesis (contd)
No.
Title of Thesis
Name of Students
Year
Status
24.
Mengukur tahap kesedaran TQM dikalangan warga UKM.
(Master Thesis)
Main Supervisor
Mohd Saiful Izwaan bin Saadon
(P35602)
Start:
Dec 2006
Completed:
May 2007
Completed
25.
ATM: Masalah penggunaan, sebab tidak mengguna, dan sikap terhadap perantara alternatif.
(Master Thesis)
Main Supervisor
Lim Siew Fei
(P 37524)
Start:
Dec 2006
Completed:
May 2007
Completed
26.
Penguraian Sumber-sumber Pertumbuhan Produktiviti Faktor Menyeluruh Di Industri Elektrik dan Elektronik Malaysia.
(Master Thesis)
Main Supervisor
Wan Fazlin Nadia bt Wan Osman
(P37580)
Start:
Dec 2007
Completed:
May 2008
Completed
27.
Kepentingan pensijilan berganda kepada industri pemprosesan makanan di Malaysia
(Master Thesis)
Main Supervisor
Zainudin Bin Hj Elias (P43418)
Start:
June 2008
Completed:
Dec 2008
Completed
28.
Keberkesanan sistem kredit mikro kepada usahawan kecil di bawah Kementerian Pembangunan Luar Bandar
(Master Thesis)
Main Supervisor
Yuhany Bt Kamarol Zaman (P43443)
Start:
June 2008
Completed:
Dec 2008
Completed
29.
Keberkesanan program pendidikan pra-sekolah oleh Agensi KEMAS di Negeri Selangor
(Master Thesis)
Main Supervisor
Syahnas Bin Rahman (P43444)
Start:
June 2008
Completed:
Dec 2008
Master Programme (contd)
No.
Title of Thesis
Name of Students
Year
Status
30.
Impak Anugerah Kualiti Presiden TNB terhadap prestasi unit perniagaan (Business Unit) di TNB, Malaysia.
(Master Thesis)
Main Supervisor
Zulbahari Mohd Ali (P43985)
Start:
June 2008
Completed:
Dec 2008
Completed
31.
Hubungan Pembeli-Penjual Kesamaan, Pengurusan Perhubungan dan Kualiti Perhubungan
(Master Thesis)
Main Supervisor
Fazlina binti Mat Jusoh (GP00272)
Start:
June 2009
Completed: Dec 2009
Completed
32.
Kesan Pemulihan Perkhidmatan Terhadap Kepuasan Pengguna Perkhidmatan Telefon Mudahalih: Perbandingan Antara Pengadu dan Bukan Pengadu.
(Master Thesis)
Main Supervisor
Suriyani binti Daud (GP00286)
Start:
June 2009
Completed: Dec 2009
Completed
33.
Hubungan Antara Kepuasan Kerja Dengan Komitmen Kerja Bagi Cawang Urusetia Tentera Udara Diraja Malaysia.
(Master Thesis)
Main Supervisor
Ahamad Sofian bin Shoib (GP00268)
Start:
June 2009
Completed: Dec 2009
Completed
34.
Faktor-faktor yang Mempengaruhi Tahap Keberkesanan Perkhidmatan Letak dan Naik Di Kalangan Pekerja Awam, Putrajaya.
(Master Thesis)
Main Supervisor
Fadhlina Hani binti Shahaldin
(GP00271)
Start:
June 2009
Completed: Dec 2009
Completed
Master Mini-thesis (contd)
No.
Title of Thesis
Name of Students
Year
Status
35.
Tahap kepuasan peserta terhadap kualiti pengurusan agropolitan Gahai oleh Pihak Berkuasa Kemajuan Pekebun Kecil Getah (RISDA).
Main Supervisor
Muhammad Effi bin Arpan (GP00528)
Start:
June 2010
Completed: Dec 2010
Completed
36.
Keberkesanan Portal Pendidikan Atas Talian Sebagai Modul Pembelajaran
Main Supervisor
NoorSyaza Eddrina binti Kamsani (GP01082)
Start:
June 2011
Completed: Dec 2011
Completed
37.
Penggunaan Hirarki Keperluan Moslow Dalam Rangkaian Sosial Di Malaysia Kajian Kes bagi Pemegang Akaun Mukabuku (Facebook).
Main Supervisor
Noor Aziha binti Azizuddin
(GP01081)
Start:
June 2011
Completed: Dec 2011
Completed
Master MBA Project:
No.
Title of Thesis
Name of Students
Year
Status
1.
A research on Customer Satisfaction Toward Service Quality: Case Study at Lembaga Zakat Selangor
Main Supervisor
Hassan bin Basir (ZP00643)
(UKM-GSB)
Start: January 2012
Completed: June 2012
Completed
2.
Impact of ISO 9000 Cerfification in Pharmaceutical Comapanys Performance
Main Supervisor
Fleuri Paramita Aprianti (ZP00881)
(UKM-GSB)
Start: January 2012
Completed: June 2012
Completed
3.
Customer Loyalty Among Broadband Service Provider in Kajang Municipal Area.
Main Supervisor
Saiful Nazri bin A. Rahman (ZP00721)
(UKM-GSB)
Start: January 2012
Completed: June 2012
Completed
Master MBA Project (contd)
No.
Title of Thesis
Name of Students
Year
Status
4.
An Evaluation of the Factors That Influnce The Job Satisfaction Level Among Trade Union Members in a Public Service Organization.
Main Supervisor
Muhammad Nor Azam bin Samah (ZP00754)
(UKM-GSB)
Start: January 2012
Completed: June 2012
Completed
5.
Benchmarking of Teaching Methods in Selected Training Service Providers: Focusing on Quality Improvement Programmes.
Main Supervisor
Nadiah Maisarah binti Andul Ghani (ZP00865)
(UKM-GSB)
Start: January 2012
Completed: June 2012
Completed
6.
Determinants of Marriage Satisfaction in Regards with Service Perspective.
Main Supervisor
Siti Norashikin binti Bashirun (ZP00873)
(UKM-GSB)
Start: January 2012
Completed: June 2012
Completed
7.
Passengers Satisfaction with Service Quality: A Case study on AirAsia.
Main Supervisor
Negar Tabatabaei (ZP00883)
(UKM-GSB)
Start: January 2012
Completed: June 2012
Completed
8.
Measuring Effectiveness of Team Performance.
Main Supervisor
Mokhtaruddin bin Buang (ZP00968)
(UKM-GSB)
Start:
July 2012
Completed:
Dec 2012
Completed
9.
Factors that influence brand Preference towards cosmetic products: A study on Malaysian Coemetic users in Klang Valley.
Main Supervisor
Rosila binti Kamarudin (ZP00841)
(UKM-GSB)
Start:
July 2012
Completed:
Dec 2012
Completed
10.
Challenging factors in the incorporation of green elements in sustainable property Development.
Main Supervisor
Hilyati binti Abdul Ghaffar (ZP00961) (UKM-GSB)
Start:
July 2012
Completed:
Dec 2012
Completed
Master MBA Project (contd)
No.
Title of Thesis
Name of Students
Year
Status
11.
Personality of the leaders and their leadership styles in Malaysian public service sector management
Main Supervisor
Fariha binti Mastor (ZP01036)
(UKM-GSB)
Start: January 2013
Completed:
June 2013
Completed
12.
The impact of service quality on customer satisfaction (cs) in the online service
Main Supervisor
Hossein Jamali (ZP01221)
(UKM-GSB)
Start: January 2013
Completed:
June 2013
Completed
13.
The influence of organizational communication on nurses job stress
Main Supervisor
Sharareh Gharibdoost (ZP01132)
(UKM-GSB)
Start: January 2013
Completed:
June 2013
Completed
14.
The impact of quality and non-quality factors on Malaysian students decision in selecting higher education institution
Main Supervisor
Nur Lahaniz binti Daud (ZP01219)
(UKM-GSB)
Start: January 2013
Completed:
June 2013
Completed
15.
The relationship between quality and purchase intention towards proton car
Main Supervisor
Marlina binti Ahmad
(ZP01186)
(UKM-GSB)
Start: January 2013
Completed:
June 2013
Completed
16.
Service quality in internet banking: the relationship between service quality dimensions and customer satisfaction in Malaysia
Main Supervisor
Tengku Nur Syahirah Binti Engku Aziz
(ZP01105)
(UKM-GSB)
Start: January 2013
Completed:
June 2013
Completed
17.
Service quality in accounting application packages: A study on the improvement of accounting systems in LTAT
Main Supervisor
Yusoff Bin Ismail
(ZP01348)
(UKM-GSB)
Start:
July 2013
Completed:
Dec 2013
Completed
Master MBA Project (contd)
No.
Title of Thesis
Name of Students
Year
Status
18.
Knowledge sharing practice in the organization: a case study of it ( treasury ) department, united overseas bank (UOB)
Main Supervisor
Norazrina Binti Ahmad Shatop
(ZP01296)
Start:
July 2013
Completed:
Dec 2013
Completed
19.
The study of end-user computing satisfaction (EUCS) on computerized accounting system (CAS) among Selangor state government department s: a case study in the responsibility centres
Main Supervisor
Mohamad Arman Bin Razali
(ZP01284)
Start:
July 2013
Completed:
Dec 2013
Completed
20.
Customer satisfaction survey among property owners in putrajaya
Main Supervisor
Mohamad Azim Bin Rosli
(ZP01326)
Start:
July 2013
Completed:
Dec 2013
Completed
21.
A study on generation Y performance level at SUK Selangor, MIDA and MSU
Main Supervisor
Ahmad Fandi Bin Roslan
(ZP01312)
Start:
July 2013
Completed:
Dec 2013
Completed
22.
Determinant factor of marital satisfaction in regard to service perspective
Main Supervisor
Aqilah Megat Binti Mohamad Hamdan
(ZP01292)
Start:
July 2013
Completed:
Dec 2013
Completed
23.
A study on impact of reward system on employee job satisfaction toward the banking industry: compensation and recognition
Main Supervisor
Shafiq Bin Shahruddin
(ZP01293)
Start:
July 2013
Completed:
Dec 2013
Completed
Master MBA Project (contd)
No.
Title of Thesis
Name of Students
Year
Status
24.
A study of employee perception of servant leadership: comparison by level with job satisfaction and organizational commitment
Main Supervisor
Jumaya Binti Ismail
(ZP01327)
Start:
July 2013
Completed:
Dec 2013
Completed
25.
Study on customer satisfaction towards service quality at AirAsia Malaysia.
Main Supervisor
Ramesh a/l Palanisamy
(ZP01297)
Start:
July 2013
Completed:
Dec 2013
Completed
26.
The promotional strategies and its impacts to the level of customer acceptance: Unit trust investment in ASNB.
Main Supervisor
Nur Baiti Binti Omar
(ZP01411)
Start:
Oct 2013
Completed:
March 2014
Completed
27.
Service quality in internet banking: the relationship between service quality dimensions and customer satisfaction
Main Supervisor
Nurul Aishah Binti Khiyon
(ZP01395)
Start:
Oct 2013
Completed:
March 2014
Completed
28.
Taxpayers attitutes influence on compliance behavior among SMEs in Klang Valley
Main Supervisor
Wan Nurashikin Binti Mahmood
(ZP01394)
Start:
Oct 2013
Completed:
March 2014
Completed
29.
Customer Satisfaction towards service quality in Banking sector at Klang Valley
Main Supervisor
Preamaa Paniker
(ZP01382)
Start:
Oct 2013
Completed:
March 2014
Completed
24.
Students satisfaction and service quality in engineering programme at Infrastructure University Kuala Lumpur
Main Supervisor
Mohd Fairuz Al-Fatah Bin Badarudin
(ZP01392)
Start:
Oct 2013
Completed:
March 2014
Completed
Master MBA Project (contd)
No.
Title of Thesis
Name of Students
Year
Status
25.
The relationship between education level, working experience and training towards job performance among MARAs employees
Main Supervisor
Sheralina binti Saupi
(ZP01674)
Start:
July 2014
Completed:
Dec 2014
Completed
26.
Employees job satisfaction in Majlis Amanah Rakyat Headquaters Kuala Lumpur
Main Supervisor
Wan Hasmah binti Wan Mustapha (ZP01697)
Start:
July 2014
Completed:
Dec 2014
Completed
27.
The relationship between level of motivation towards staff productivity
Main Supervisor
Nortini binti Yusof (ZP01732)
Start:
July 2014
Completed:
Dec 2014
Completed
28.
Customer satisfaction at MARA education sponsorship division
Main Supervisor
Siti Noor Aisah binti Yatim (ZP01674)
Start:
July 2014
Completed:
Dec 2014
Completed
29.
The influence of work environment towards internal customer satisfaction
Main Supervisor
Afizah binti Tahir (ZP01683)
Start:
July 2014
Completed:
Dec 2014
Completed
30.
The relationship between human resource policies, organizational commitment and job performance in Majlis Amanah Rakyat
Main Supervisor
Fadhlina binti Zulkifli (ZP01694)
Start:
July 2014
Completed:
Dec 2014
Completed
31.
The relationship between forensic science, DNA databank, investigation officer skills and knowledge towards crime investigation success
Main Supervisor
Mohd Fadhli bin Daud (ZP01661)
Start:
July 2014
Completed:
Dec 2014
Completed
Master MBA Project (contd)
No.
Title of Thesis
Name of Students
Year
Status
32.
Compliance of Quality Training Programme Requirement for MPOB Staffs
Main Supervisor
Norhaliza binti Kamsuri
(ZP01797)
Start:
Oct 2014
Competed:
March 2015
Completed
33.
Consumer Perceptions and Attitudes toward the Quality of Organic Food: Factors that influence the consumptions
Main Supervisor
Chu Lin Gie
(ZP01803)
Start:
Oct 2014
Competed:
March 2015
Completed
34.
Factors of Service Quality that Influence on Private Label Merchandise
Main Supervisor
Darlina Binti Darus
(ZP01790)
Start:
Oct 2014
Competed:
March 2015
Completed
35.
The Quality of Malaysian Graduate: Factors that will effects on the Employability Rate
Main Supervisor
Nurleen Binti Baharin
(ZP01785)
Start:
Oct 2014
Competed:
March 2015
Completed
36.
Examining the Service Quality factors that Influencing Credit Card Usage Level Among Young Executives
Main Supervisor
Norsyuhada binti Razali
(ZP01799)
Start:
Oct 2014
Competed:
March 2015
Completed
37.
Factors of Internal Customer Satisfaction that can contribute towards poor retention of flight crews in Malaysian Airline
Main Supervisor
Paul a/l Anthony
(ZP01798)
Start:
Oct 2014
Competed:
March 2015
Completed
38.
The correlation of cleaning operational management, service quality and customer relationship management over customer s satisfaction: Case study of cleaning sevice industry in Malaysia
Main Supervisor
Sarah Ashikin binti Mohamad Hedzir
(ZP02121)
Start: January 2016
Completed:
May 2016
Completed
Master MBA Project (contd)
No.
Title of Thesis
Name of Students
Year
Status
39.
The impact of service quality and customer engagement as moderating effect towards customer satisfaction in Malaysian Cellular Telecommunication industries
Main Supervisor
Mohamad Hafiz bin Mohd Sharif
(ZP02113)
Start: January 2016
Completed:
May 2016
Completed
40.
The effect of service quality on customer satisfaction: An Empirical study on Fibre-To-The-Home(FTTH) users in Malaysia.
Main Supervisor
Divaan Rau a/l Venugopal
Start:
June 2016
Completed:
Nov 2016
Completed
Undergraduate Programme:
No.
Title of Thesis
Name of Students
Year
Status
1.
Kajian ke atas CDS Menerusi Keberfungsiannya Dalam Operasi Penjelasan Dagangan Sekuriti: Satu kajian kes di JF APEX Securities Sdn Bhd, Kajang, Selangor.
Josil bin Kidutah (39400)
November1996 May 1997
Completed
2.
Pemilihan Portfolio Menggunakan teknik Bayesian.
Tan Yee Boon (42166)
May 1997 October 1997
Completed
3.
Pengukuran dan Pengurusan Risiko Kadar Faedah bagi Bank.
Koh Soo Wee (44882)
November 1997 March 1998
Completed
4.
Pendedahan Risiko Kadar Faedah Terhadap Bank Perdagangan: Satu analisa.
Shamsul Rijal bin Muhammad Sabri (45904)
November 1997 March 1998
Completed
5.
Limpahan Maklumat Antarabangsa: Kajian Antara Pasaran Saham Malaysia Dengan Beberapa Negara Lain.
Suhaiza Bt Harun @ Maidin (A75864)
November 2002 March 2003.
Completed
Undergraduate Programme (contd)
No.
Title of Thesis
Name of Students
Year
Status
6.
Pengujian model kecekapan pasaran saham di Malaysia (BSKL).
Jason Fernandez (A78058)
November 2002 March 2003.
Completed
7.
Perbandingan Keberkesanan Menilai Saham Biasa Dengan Menggunakan Nisbah Kewangan, Hasil Dividen Dan Model Pendekatan Ringkas DDM(Deccounted Dividend Method).
Lee Han Boon (A78120)
November 2002 March 2003
Completed
8.
Pengindeksan Model: Alat Pengurusan Portfolio.
Leong Chee Wei (A78145)
November 2002 March 2003
Completed
9.
Pencapaian CAPM Dalam Pasaran BSKL.
Liew Chen Wen (A78153);
November 2002 March 2003.
Completed
10.
Maklumat Yang Tersirat Dalam Perubahan Polisi Dividen.
Lim Chee Tatt (A78160)
November 2002 March 2003.
Completed
11.
Kesan Peralihan Bulanan (TOTM) Dalam Pasaran Saham Negara ASEAN.
Ng Kok Keong (A78211)
November 2002 March 2003.
Completed
12.
Hubungan antara nilai dividen dan harga saham: Satu aplikasi DDM
Siti Norbaizura binti Mat Said (A83427)
November 2003 March 2004.
Completed
13.
Hubungan antara pulangan dan jumlah dagangan dalam papan utama Bursa Saham Kuala Lumpur (Sektor Kewangan)
Lili Suryani binti Abdulah Satari (A83165)
November 2003 March 2004
Completed
14.
Kepuasan pelanggan terhadap kualiti produk dan perkhidmatan: Kajian kes di Restoran Te Amor Steakhouse.
Nur Hazriantie binti Hamzah (A79914)
March 2004 June 2004
Completed
15.
Tinjauan terhadap pengaruh keuntungan ke atas dividen dan perubahan dividen ketika berlakunya krisis kewangan bagi syarikat-syarikat yang berkaitan dengan kerajaan (GLC)
Mohd Saiful Izwaan bin Saadon
(A83236)
Dec 2004 March 2005
Completed
Undergraduate Programme (contd)
No.
Title of Thesis
Name of Students
Year
Status
16.
Impak skim persaraan korporat terhadap harga saham.
Noor Fariza binti Ahmad Sharif
(A83279)
Dec 2004
March 2005
Completed
17.
Kajian gelagat perubahan Harga Saham mengikut Hipotesis Pasaran cekap
Shamzalina binti Azahar
(A83407)
Dec 2004
March 2005
Completed
18.
Kesan Presenteran Belanjawan Negara Terhadap Pasaran Saham di Bursa Malaysia.
Siti Norazniza binti Abdul Aziz
(A83426)
Dec 2004
March 2005
Completed
19.
Hubungan antara nilai intrinsic dan harga saham: Satu Aplikasi DDM
Siti Norbaizura bt Mat Said
(A83427)
Dec 2004
March 2005
Completed
20.
Perkaitan antara pengumuman dividen dengan harga saham di Bursa Malaysia.
Azlin Rozaeza Mohd Zamzam
(A84480)
Dec 2004
March 2005
Completed
21.
Prestasi kumpulan bank sebelum dan selepas menceburi bidang insurans.
Kua Loo Yee
(A91048)
Dec 2004
March 2005
Completed
22.
Tahap kesedaran terhadap insurans dan jenis polisi yang lebih digemari
Ng Chiew Yen
(A91124)
Dec 2004
March 2005
Completed
23.
Kualiti perkhidmatan insurans motor dan hayat di Negeri Selangor.
Tang Yong Sze
(A92013)
Dec 2004
March 2005
Completed
24.
Kesan Pembolehubah Makroekonomi ke atas Pasaran Saham Islam dan Konvensional di Malaysia
Nur Syazana binti Razuan (A94131)
Dec 2005
March 2006
Completed
Undergraduate Programme (contd)
No.
Title of Thesis
Name of Students
Year
Status
25.
Prestasi Dana Amanah Dan Kesan Kadar Pulangan Portfolio Pasaran Dan Kadar Inflasi Terhadap Kadar Pulangan Dana Amanah.
Siti Sarah bt. Mohamad Daud (A96335)
Dec 2005
March 2006
Completed
26.
Kajian terhadap nisbah harga perolehan industri dan hubungannya dengan petunjuk ekonomi
Nortini bi Abdul Kadir (A96167)
Dec 2005
March 2006
Completed
27.
Faktor-faktor yang mempengaruhi pemilikan insuran hayat bagi individu di Kuala Lumpur.
Lim Kah Keng (A96588)
Dec 2005
March 2006
Completed
28.
Produk Perbankan Islam: Sambutan dari masyarakat bukan Islam.
Azrina bt Azizuddin
(A101880)
January 2007 April 2007
Completed
29.
Mengukur prestasi dana syariah dalam tempoh 2003 hingga 2005 di Malaysia.
Hilyah bt Mohd Jamil
(A101980)
January 2007 April 2007
Completed
30.
Hubungan antara jenis pelaburan dan pulangan pelaburan syarikat insurans hayat di Malaysia.
Nor Marliny bt Bujang
(A102318)
January 2007 April 2007
Completed
31.
Unit Amanah: Pencapaian dana Islam (Syariah) di Malaysia.
Fuzila bt Mahmood
(A101951)
January 2007 April 2007
Completed
32.
Pengaruh faktor tertentu terhadap pemilihan dan pemilikan insurans: Kajian Di Universiti Kebangsaan Malaysia.
Rosmanira bt Misrul
(A102476)
January 2007 April 2007
Completed
33.
Mendapatkan kebarangkalian kemalangan pekerjaan menggunakan kaedah regresi logistik.
Nor Hafizah bt Mohd Azam
(A102293)
January 2007 June 2007
Completed
34.
Pengaruh bencana alam terhadap pergerakan harga saham di Bursa Malaysia: Kajian kes banjir besar Januari 2007.
Mohd Fadhil bin Ismail
(A102082)
January 2007 June 2007
Completed
35.
Analisis Kualiti Perkhidmatan Syarikat Takaful Malaysia Di Bandar Baru Bangi
Nurul Ashikin binti Mohd Nor
(A 102402)
July 2007 November 2007
Completed
36.
Perbandingan prestasi pelbagai dana unit amanah di Malaysia
Tuan Hafizah binti Tuan Husin (A109536)
January 2008 April 2008
Completed
Undergraduate Programme (contd)
No.
Title of Thesis
Name of Students
Year
Status
37.
Impak pertukaran ketua pengarah eksekutif terhadap pulangan saham MAS dan PROTON
Chan Kah Keng (A106461)
January 2008 April 2008
Completed
38.
Faktor-faktor yang mempengaruhi pemilikan insuran pelbagai jenis bagi individu di Daerah Sepang, Selangor.
Wong Wei Lun (A113935)
January 2009 April 2009
Completed
39.
Faktor-faktor yang mempengaruhi pengguna dalam memilih penyedia perkhidmatan dan produk telefon bimbit: Kajian kes di Daerah Kajang, Selangor.
Lee Sun Lerk (A113659)
January 2009 April 2009
Completed
40.
Faktor tataurus korporat yang mempengaruhi prestasi syarikat yang tersenarai di Malaysia.
Soh Zhau Wan (A121716)
January 2011 April 2011
Completed
41.
Modal berasaskan risiko (risk-based capital): Satu pendekatan dalam penilaian kesolvenan syarikat insurans di Malaysia.
Ong Pang Yi (A125824)
January 2011 April 2011
Completed
42.
Keberkesanan analisis teknikal di pasaran FTSE Bursa Malaysia KLCI dalam tempoh krisis kewangan dan selepas krisis kewangan.
Eugene Ling Mei (A121728)
January 2011 April 2011
Completed
2.0 PUBLICATION AND RESEARCH
PUBLICATIONS
Journals:
1. Khairul Anuar Mohd Ali & Ahmad Nafiz Abd Halim. 2017. Service quality practices towards organizational performance through value creation and the moderating effects of organizational structure. International Journal of Business, Economics and Law, Vol. 12, (No.2):pp41-51. (ISSN 2289-1552)
2. Khalilah Abd Hafiz & Khairul Anuar Mohd Ali. 2017. A Proposed Model of Purchase Decisions by Young Adults in Malaysias Beauty, Health and Wellness Industry. International Journal of Academic Research in Business and Social Sciences. Vol. 7 (No.4):pp.1098-1115 (ISSN: 2222-6990)
3. Khairul Anuar Mohd Ali & Ida Nadia. 2016. Peranan universiti sebagai pembimbing terhadap kecenderungan keusahawanan pelajar. Journal of Global Business and Social Entrepreneurship. Vol.1 (No. 1):pp48-54 (eISSN: 24621714)
4. Khairul Anuar Mohd Ali & Mokhtaruddin Buang, 2016. Study on factors that influence innovation in Malaysian public sector. Journal of Advanced Research in Business and Management Studies. Vol.4 (No.1):pp60-73. (ISSN online: 2462-1935)
5. Khairul Anuar Mohd Ali & Nik Izzaty Najian Nik Mohd Iskandar, 2016. The effect of Business Innovation Capability, Entrepreneurial Competencies and Quality Management towards the performance of Malaysian SMES. International Journal of Business, Economics and Law, Vol. 10, (No.2): pp7-13. (ISSN 2289-1552)
6. Muhamad Naqib Mat Yunoh & Khairul Anuar Mohd Ali. 2015. TQM and Malaysian SMEs Performance: The Mediating Role of Innovation Process. Journal of Scientific Research and Development. Vol.2 (No.10):pp14-19. (ISSN 1115-7569)
7. Muhamad Naqib Mat Yunoh & Khairul Anuar Mohd Ali. 2015. Total Quality Management Approach for Malaysian SMEs: Coceptual Framework. International Journal of Business and Sosial Science. Vol. 6 (No.1):pp.152-161. (ISSN 2219-1933)
8. Hayati @Habibah Abdul Talib & Khairul Anuar Mohd Ali & Fazli Idris. 2014. Critical success factors of quality management practices among SMEs in the food processing industry in Malaysian. Journal of Small Business and Enterprise Development. Vol. 12 (No.1):pp 152-176. (Scopus indexed) (ISSN 1462-6004)
9. Hossein Jamali & Khairul Anuar Mohd Ali. 2014. Impact of Service Quality on Customer Satisfaction in the Online Service. Journal of Applied Sciences Research, Vol. 10 (No. 2):116-126.
10. Khairul Anuar Mohd Ali. 2013. A Structural Equation Modeling Approaches on Factors of Shopping Mall Attractiveness that Influence Consumer Decision-Maling in choosing a Shopping Mall. Journal of Global Business and Economics, Vol. 6 (No. 1): pp 63-76. (Indexed and abstracted in EBSCO and RePeC) (ISSN 2180-3625)
11. Khairul Anuar Mohd Ali & Hayati Habibah Abdul Talib. 2013. Total Quality Management Approach for Malaysian Food Industry: Conceptual Framework. Journal of Advanced Management Science, Vol. 1 (No. 4):pp 405-409. (ISSN 2168-0787)
12. Khairul Anuar Mohd Ali & Main Naser Alolayyan. 2013. The impact of total quality management (TQM) on the hospitals performance: An empirical research. International Journal of Services and Operations Management, Vol. 15 (No. 4):pp482-506. (Indexed and abstracted in SCOPUS) (ISSN 1744-2370)
13. Main Naser Alolayyan, Khairul Anuar Mohd Ali & Fazli Idris. 2013. Total Quality Management (TQM) and Operational Flexibility impact on hospitals performance: A structural modeling approach. International Journal of Productivity and Quality Management, Vol. 11 (no. 2): pp 212-227. (Indexed and abstracted in SCOPUS)
14. Hayati Habibah Abdul Talib, Khairul Anuar Mohd Ali & Fazli Idris. 2013. Quality Management Farmework for SMEs Food Processing Industry in Malaysia. International Food Research Journal, Vol. 20 (No.1): pp 147-164. (Indexed in SCOPUS, EBSCO, CHEMICAL ABSTRACT, ProQuest, CABI & AGRICOLA) (http://www.ifrj.upm.edu.my) (ISSN 19854668 (print) ISSN 22317546 (online) )
15. Hayati Habibah Abdul Talib, Khairul Anuar Mohd Ali & Fazli Idris. 2013. Hubungan Amalan Pengurusan Kualiti ke atas Prestasi Organisasi PKS Industri Pemprosesan Makanan di Malaysia. Jurnal Teknologi (Social Sciences), Vol. 61 (no.1):pp1-10. (Indexed in SCOPUS) (www.jurnalteknologi.utm.my) (eISSN 2180-3722 / ISSN 0127-9696)
16. Khairul Anuar Mohd Ali & Nadiah M.A.Ghani. 2012. Penandaarasan Kualiti Pengajaran: Kajian Kes Terhadap Penyedia Khidmat Latihan Terpilih Di Lembah Klang. Journal of Quality Measurement and Analysis, Vol. 8 (No. 1): pp 55-72. (Indexed and abstracted in MyAIS and Google Scholar) (http://pkukmweb.ukm.my/~ppsmfst/jqma/) (ISSN 1823-5670)
17. Hayati Habibah Abdul Talib, Khairul Anuar Mohd Ali & Fazli Idris. 2012. Peranan Akreditasi Kualiti ke atas Hubungan antara Amalan Pengurusan Kualiti dengan Prestasi Organisasi: Kajian dalam kalangan PKS Industri Pemprosesan Makanan. Jurnal Pengurusan, Vol. 35 (no. 3): pp 123-137. (Indexed and abstracted in SCOPUS,CABELL & MyCITE) (ISSN 0127-2713)
18. Main Naser Alolayyan, Khairul Anuar Mohd Ali & Fazli Idris. 2012. The influence of operational flexibility on hospital performance results: a structural equation modeling (SEM) approaches. International Journal of Services and Operation Management, Vol. 13 (No.4):pp 478-497. (Indexed and abstracted in SCOPUS) (ISSN 1744-2370)
19. Main Naser Alolayyan, Khairul Anuar Mohd Ali, Fazli Idris & Ahmmed Saadi Ibrehem. 2011. Advance Mathematical model to study and analyze the effects of Total Quality Management (TQM) and Operational Flexibility on Hospital Performance. Total Quality Management and Business Excellence. Vol. 22 (No.12):pp1371-1393. (Routledge Taylor & Francis group) (Indexed by Thomson ISI) (Journal CitationReports 2010 - Impact Factor: 0.387). http://dx.doi.org/10.1080/14783363.2011.625183 (ISSN 1473-3363)
20. Main Naser Alolayyan, Khairul Anuar Mohd Ali & Fazli Idris. 2011. The Influence of Total Quality Management (TQM) on Operational Flexibility in Jordanian hospitals: Medical Workers' Perspectives. Asian Journal on Quality, Vol. 12 (No. 2): pp 204-222. (Emerald Group). (www.emeraldinsight.com/1598-2688.htm) (ISSN 1598-2688)
21. Main Naser Alolayyan, Khairul Anuar Mohd Ali & Fazli Idris. 2011. The impact of Operational Flexibility on Hospital Performance in Jordanian hospitals: Some Empirical Evidences. Journal of Global Management, Vol.1(No.2):pp 39-54. (www.globalresearch.com.my) (ISSN 977-2229-919X)
22. Khairul Anuar Mohd Ali & Juliana Ong Poh Ling. 2010. Kajian ke atas Faktor Daya Tarikan Pusat Membeli-Belah dalam Mempengaruhi Pengguna Memilih Pusat Membeli-Belah. Journal of Quality Measurement and Analysis. Vol. 6 (No. 1): pp 65-73. (Indexed and abstracted in MyAIS and Google Scholar) (http://pkukmweb.ukm.my/~ppsmfst/jqma/) (ISSN 1823-5670)
23. Fazli Idris, Khairul Anuar Mohd Ali & Norsiah Aminudin. 2010. Examining the relationship between stakeholders focus and company performances: some empirical evidences from Malaysian business firms. Journal of Quality Measurement and Analysis. Vol. 6 (No. 2): pp 33-45. (Indexed and abstracted in MyAIS and Google Scholar) (http://pkukmweb.ukm.my/~ppsmfst/jqma/) (ISSN 1823-5670)
24. Jumiati Sasmita & Khairul Anuar Mohd Ali & Ishak Yusof. 2010 Perbandingan Faktor yang Mempengaruhi Prestasi Kerja Antara Kabupaten Lama dan Baru Di Provinsi Riau. Jurnal Pendidikan Ekonomi dan Bisnis. Indonesia. Vol. 2 (No. 3):pp 1-29. (ISSN:2085-5214)
25. Jumiati Sasmita, Khairul Anuar Mohd Ali & Ishak Yusof. 2010 Analisis Kinerja PNS pada Kabupaten Lama di Provinsi Riau. Journal of Business and Management Review. Vol. 8(No.1):pp 1-24. (ISSN: 1829-8176)
26. Jumiati Sasmita, Khairul Anuar Mohd Ali & Norazah Mohd Suki. 2010 Perbandingan Kemampuan, Motivasi, Peluang serta Kinerja PNS pada Kabupaten Lama dan Baru Di Provinsi Riau. Jurnal Tepak Manajemen Bisnis. Indonesia. Vol.2(No.2): pp 36-58. (ISSN: 1979-3294)
27. Amir Hasan, Khairul Anuar Mohd Ali & Zaidi Isa. 2010. Pengaruh Sensitivity to Market Risk, Kualitas Aset, dan Likuiditas Terhadap Kinerja Keuangan. Jurnal Pendidikan Ekonomi & Bisnis. Indonesia. Vol. 2 (No.2):pp 261-274.( ISSN: 2085-5214)
28. Khairul Anuar Mohd Ali, Daud Talib & Fazli Idris. 2009. Mathematical Modeling of Service Quality Towards Organizational Performance: Case Study on Malaysian Local Authorities. International Review of Business Research Papers. Vol. 5 (3):pp 44-57. (ISSN 1832-9543)
29. Rika Fatimah, Abdul Aziz Jemain, Khairul Anuar Mohd Ali & Mohamad Nasir Saludin. 2009. Quality_Marriage Deployment in Determining Priority Needs for Initiating Marriage Loyalty. Quality & Quantity International Journal, Springer. Vol. 43, (No. 3): pp 401-416. Springer (Indexed by Thomson ISI) (ISSN 0033-5177)
30. Hayati @Habibah Abdul Talib & Khairul Anuar Mohd Ali. 2009 An overview of Malaysian Foood Industry: The Opportunity and Quality Aspects. Pakistan Journal of Nutrition, Vol. 8, (No.5): pp 507-517. (Index by SCOPUS) (ISSN 1680-5194)
31. Rika Fatimah, Abdul Aziz Jemain, Kamarulzaman Ibrahim, Mohamad Nasir Saludin & Khairul Anuar Mohd Ali. 2009. Quality_Family Deployment: A New Perspective in Determining Priority Importance for Improving Work Performance in Organization, Social Indicators Research, Springer. Vol. 92, (No.1): pp 131-149. Springer (Indexed by Thomson ISI) (ISSN 0303-8300)
32. Amir Hasan, Khairul Anuar Mohd Ali & Abdul Ghafar Ismail. 2009. Economic macro influence study, capital, and liquidity to financial performance at local development bank in Indonesia before and after area autonomy. The Indonesian Management & Accounting Research. Trisakti University, Indonesia. Vol. 8, (No. 2): pp 1-13. (ISSN:1411-8858)
33. Amir Hasan, Khairul Anuar Mohd Ali & Abdul Ghafar Ismail. 2009. Pengaruh makro ekonomi, modal dan kualitas aset terhadap kinerja keuangan bank pembangunan daerah di Indonesia. Jurnal Tepak Manajemen Bisnis. Indonesia. Vol. 1 (No.1): pp 25-38.( ISSN:1979-3294)
34. Khairul Anuar Mohd Ali & Nor Juliana Mohd Yusof. 2009. Juruaudit Dalaman Sistem Kualiti: Kajian Kes di Universiti Teknologi MARA, Malaysia. Journal of Quality Measurement and Analysis. Vol. 5 (No. 2):pp 81-97. (Indexed and abstracted in MyAIS and Google Scholar) (http://pkukmweb.ukm.my/~ppsmfst/jqma/) (ISSN 1823-5670)
35. Khairul Anuar Mohd Ali & Suzyanty Mohd Shokory. 2009. Pengukuran Kepuasan Pelanggan Dalaman Bagi Industri Hospitaliti: Kajian Kes Industri Perhotelan Di Pantai Timur Semenanjung Malaysia. Journal of Quality Measurement and Analysis. Vol. 5 (No. 1): pp 93-101. (Indexed and abstracted in MyAIS and Google Scholar) (http://pkukmweb.ukm.my/~ppsmfst/jqma/) (ISSN 1823-5670)
36. Amirruddin Abdul Kadir, Mohd Zuki Salleh, Mohammad Alinor Abdul Kadir & Khairul Anuar Mohd Ali. 2009. Menilai perhubungan di antara Hasil Pembelajaran Kursus (HPK) dan Hasil Pembelajaran Program (HPP) dari persepsi pelajar. Jurnal Teknologi E. Vol. 51 (E): pp 1-18. (Index by SCOPUS) (ISSN 0127-9696)
37. Amir Hasan, Khairul Anuar Mohd Ali & Abdul Ghafar Ismail. 2009. Studi Pengaruh Makro Ekonomi, Capital, dan Liquidity terhadap Financial Performance pada Bank Pembangunan Daerah di Indonesia Sebelum dan Setelah Otonomi Daerah. Jurnal Akuntansi & Auditing. Indonesia Vol.6 (No.1): pp 27-37. (ISSN: 1412-6699)
38. Jumiati Sasmita & Khairul Anuar Mohd Ali. 2009 Perbandingan Kinerja Pegawai Negeri Sipil (PNS) Pada Kabupaten Lama dan Baru Di Provinsi Riau. Jurnal Ekonomi Bisnis Indonesia. Vol. 4(No. 1):pp 103-117. (ISSN: 0126-1991)
39. Fazli Idris & Khairul Anuar Mohd Ali. 2008 The impacts of leadership style and best practices on company performances: Empirical evidence from business firms in Malaysia, Total Quality Management & Business Excellence, Vol. 19 (Nos. 1-2):pp 163-171. (Routledge Taylor & Francis group) (Indexed by Thomson ISI) (ISSN 1473-3363)
40. Hayati @ Habibah Abdul Talib & Khairul Anuar Mohd Ali. 2008. Aspek Kualiti, Keselamatan dan Kesihatan di Kalangan PKS Makanan: Satu Sorotan Kajian, Jurnal Teknologi E, Vol. 49 (No. E): pp 65-79. (Index by SCOPUS) (ISSN: 0126-1991)
41. Khairul Anuar Mohd Ali, Fazli Idris & Wu Ziou Hon. 2008. Pemilihan Pegawai Akademik di IPTA melalui Kaedah Pembuatan Keputusan Pelbagai Kriteria: Satu Kajian Kes di Universiti Malaya, Journal of Quality Measurement and Analysis., Vol. 4 (No.1): pp 155-166. (Indexed and abstracted in MyAIS and Google Scholar) (http://pkukmweb.ukm.my/~ppsmfst/jqma/) (ISSN 1823-5670)
42. Amir Hasan, Khairul Anuar Mohd Ali & Abdul Ghafar Ismail. 2008. Pengaruh Makro Ekonomi, Capital, dan Asset Quality terhadap Sensitivity to Market Risk: Studi pada Bank Pembangunan Daerah di Indonesia sebelum dan setelah otonomi daerah, PERCIKAN, Indonesia. Vol. 88 (Mei): pp. 89 97. (ISSN 0854-8986)
43. Khairul Anuar Mohd Ali, Wan Rosmanira Ismail & Ali Ariff John. 2008. Pemilihan Vendor bagi Kilang Pengeluaran Menggunakan Pendekatan Proses Hirarki Analisis (PHA). Journal of Technology and Operation Management, Vol.3 (No. 1): pp 1-16. (ISSN 1823-514X)
44. Jumiati Sasmita, Khairul Anuar Mohd Ali & Ishak Yussof. 2008. Pengaruh Motivasi Terhadap Kinerja Pegawai Negeri Sipil (PNS) pada Kabupaten/Kota Di Provinsi Riau. Jurnal Tepak Manajemen Bisnis. Indonesia. Vol. 1 (No.1): pp 39-48. (ISSN:1979-3294)
45. Amir Hasan, Khairul Anuar Mohd Ali & Abdul Ghafar Ismail. 2008. Pengaruh makro ekonomi, Capital dan Liquiditi terhadap Sensitivity to Market Risk. Tirtayasa Ekonomika, Indonesia. Vol. 3 (No.2): pp 115-123.( ISSN:0216-5236)
46. Khairul Anuar Mohd Ali, Abdul Aziz Jemain, Rushaimi Zien Yusoff & Zakaria Abas. 2007. Efficient Cost Management Through Excellence Quality Management Practices Among Local Authorities in Malaysia, Total Quality Management & Business Excellence. Vol. 18 (Nos. 1-2):pp 99-108. (Routledge Taylor & Francis group) (Indexed by Thomson ISI) (ISSN 1473-3363)
47. Jumiati Sasmita, Khairul Anuar Mohd Ali & Ishak Yussof. 2007. Analisis Prestasi Kerja Pegawai Negeri Sipil (PNS) Kabupaten/Kota di Propinsi Riau, Jurnal Ekonomi dan Bisnis Indonesia, Jakarta. Vol.2 (no. 2):pp 79-89. (ISSN 0126-1991)
48. Daud Talib & Khairul Anuar Mohd Ali. 2007. An Empirical Study On The Effects Of Service Quality Towards Organizational Performance In Malaysian Local Authorities. Journal of Global Business Management, Vol. 3 (No. 1): pp. 51-60. (ISSN 1817-3179)
49. Khairul Anuar Mohd Ali, Mohamad Nasir Saludin & Rika Fatimah P.L. 2007. A Study of Customers Satisfaction Towards Service Quality of UKM Hospital Clinics: Based on Fuzzy Logic Controller (FLC) Measurement, Jurnal Kejuruteraan, Vol. 19 (No.1): pp. 55-62. (ISSN 1985-4625)
50. Khairul Anuar Mohd Ali & Wan Salmuni Wan Mustaffa. 2007. Pembuatan Keputusan Multi-kriteria untuk Kenaikan Pangkat Kakitangan Akademik di Institusi Pengajian Tinggi Awam (IPTA): Pendekatan Teknik Proses Hierarki Analisis (PHA), Journal of Quality Measurement and Analysis, Vol. 3 (No. 1): pp. 47-63. (Indexed and abstracted in MyAIS and Google Scholar) (http://pkukmweb.ukm.my/~ppsmfst/jqma/) (ISSN 1823-5670)
51. Khairul Anuar Mohd Ali, Mohammad Alinor Abdul Kadir & Amirruddin Abdul Kadir. 2007. Pengukuran Hasil Pembelajaran Kursus (HPK) Dari Persepsi Pelajar Di Jabatan Kejuruteraan Mekanikal, Universiti Industri Selangor (Unisel). Journal of Quality Measurement and Analysis, Vol. 3 (No. 1): pp. 99-110. (Indexed and abstracted in MyAIS and Google Scholar) (http://pkukmweb.ukm.my/~ppsmfst/jqma/) (ISSN 1823-5670)
52. Mohd Shubri Ismail & Khairul Anuar Mohd Ali. 2007. Kesan Pembelajaran Ditempat Kerja Terhadap Sikap Berkaitan Dengan Pekerjaan. Jurnal Produktiviti, Vol. 24 (No. 1): pp. 58-68. (ISSN 0127-8223)
53. Gatot Wijayanto, Khairul Anuar Mohd Ali, Mohamad Nasir Saludin & Cholichul Hadi. 2007. Pengaruh Marketing Mix Terhadap Keputusan Konsumen Dalam Membeli Perumahan KPR-BTN Di Kota Pekanbaru, INSAN Media Psikologi, Vol. 9 (No. 3): pp. 179-197. (ISSN 1411-2671)
54. Khairul Anuar Mohd Ali, Wan Rosmanira Ismail & Liew Heong Fueng. 2006. Kecekapan Relatif Pemungutan Sisa Pepejal di Kawasan Pihak Berkuasa Tempatan di Semenanjung Malaysia: Suatu Pendekatan Analisis Penyampulan data. Journal of Technology and Operation Management, Vol.1 (No. 2): pp 53-63.
55. Abdul Aziz Jemain & Khairul Anuar Mohd Ali. 2005. Menyukat Kecekapan Jabatan Pendekatan Multikriteria. Sains Malaysiana, Vol. 34 (No.2): pp 61-66. (Indexed by ISI) (ISSN 0126-6039)
56. Abdul Aziz Jemain & Khairul Anuar Mohd Ali. 2005. Indeks Jurang Kemajuan Berasaskan Entropi dengan Fungsi Ketumpatan Kebarangkalian., Jurnal Pengukuran Kualiti dan Analisis, Vol. 1 (No.1): pp 65-74. (ISSN 1823-5670)
57. Abdul Aziz Jemain & Khairul Anuar Mohd Ali. 2005. Menertib Ciri Utama Pusat Membeli-Belah Menggunakan Kesepakatan Kabur., Jurnal Pengukuran Kualiti dan Analisis, Vol. 1 (No.1): pp 123-134. (ISSN 1823-5670)
58. Fazli Idris, Mohd Ashari Idris, Khairul Anuar Mohd Ali, Mohktar Abdullah & Nooreha Hussain. 2004. The Total Performance Excellence Model For Business Organizations in Malaysia. Malaysia Management Review, Vol. 39 (No.2): pp 1-10. (ISSN 0025-1348)
59. Noriszura Ismail, Khairul Anuar Mohd Ali & Chiew Ai Chin. 2004. Model Bilangan Tuntutan Insurans dengan Taburan Tunggal dan Campuran Terhingga, Sains Malaysiana, Vol. 33 (No.2): pp 173-194. (ISSN 0126-6039)
60. Mohamad Nasir Saludin, Khairul Anuar Mohd Ali & Rika Fatimah. 2004. Pengukuran Kepuasan Pelanggan Terhadap Kua