Hyatt RegencyKuantan Resort

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Kuantan Resort

Jungle Trekking, Fireflies Excursion, Rimbun Dahan Turtle Hatchery, SungaiPandan Waterfall, Rainbow Waterfall and Kuantan River Boat Cruise.

EXCURSIONS

There are a variety of board games available. Please call Guest Services.BOARD GAMES

ACTIVITIES

Below are some activities available during your stay with us:

Table tennis is available at the Resort, located beside the tennis courts.Please proceed to our Fitness Centre to make a booking.

TABLE TENNIS

There are two tennis courts available at the Resort, located beside Village 4.Please proceed to our Fitness Centre to make a booking.

TENNIS COURTS

Berikut adalah beberapa aktiviti yang anda boleh lakukan sepanjangpenginapan bersama kami:

AKTIVITI - AKTIVITI

PERMAINAN PAPANTerdapat pelbagai permainan papan disediakan. Sila hubungi PerkhidmatanTetamu (Guest Services).

LAWATANAktiviti merentasi Hutan, Lawatan ke kawasan Kelip-kelip, Rimbun Dahan TurtleHatchery, Air Terjun Sungai Pandan, Air Terjun Pelangi dan Penyusuran SungaiKuantan.

Permainan ping-pong juga tersedia di Resort ini dan terletak bersebelahangelanggang tenis. Untuk tempahan, sila ke Gimnasium.

PING-PONG

Terdapat dua gelanggang tenis di Resort ini dan terletak berhampiran denganVillage 4. Untuk tempahan, sila ke Gimnasium.

GELANGGANG TENIS

GUEST SERVICESPerkhidmatan Tetamu

PERKHIDMATAN TETAMUGUEST SERVICES

BABY COTBaby cot is available on request. Please call Guest Services.

BANKFor information about local banks and ATMs, please contact Guest Services.

BANQUET FACILITIESTo arrange for a meeting or private party, please contact our Sales Department.

BEACH TOWELBeach and pool towels are available at the Towel Counter located near Pool 1.Please do not remove the towel from your room.

BREAKFASTBreakfast is served from 6:30 AM to 10:30 AM at Kampung, located on level one. For Saturday / Sunday and Public Holidays is served from 6:30 AM to 11:00 AM. For in-room dining menu, please scan the QR Code or press speed dial (3).

CHECK-OUT TIMECheck-out time is 12 noon. If you would like to extend your check-out time, pleasecontact Guest Services.

CHURCH

For a list of nearby churches, please contact Guest Services.

CREDIT CARDSMajor credit cards, such as Visa, MasterCard and Alipay are accepted.

CURRENCY EXCHANGEMajor foreign currencies and traveller’s cheques can be exchanged at theReception Desk Cashier

DOCTOR

AIR CONDITIONINGEach room features an individual climate-controlled air conditioning unit. For your convenience , the control panel is located along the entrance hall. Please ensure that that you insert your room key into the key slot, and regulate the temperature and air flow to your desired setting.

Medical assistance is available on request. Please contact Guest Service to arrangefor an appointment/consultation

DRINKING WATERThe tap water in your room is drinkable ; however two complimentary 0.5 L bottlesof drinking water are provided in your room.

KATIL BAYIKatil bayi boleh disediakan mengikut permintaan. Sila hubungi Perkhidmatan Tetamu(Guest Services).

BANKUntuk maklumat berkaitan bank-bank tempatan dan perkhidmatan ATM, silahubungi Perkhidmatan Tetamu (Guest Services).

KEMUDAHAN BANKUETUntuk menganjurkan mesyuarat atau jamuan peribadi. Sila hubungi Jabatan PenjualanKami.

TUALA PANTAITuala untuk kegunaan di pantai dan di kolam renang boleh didapati di Kaunter Tualayang terletak berdekatan Kolam Renang 1. Sila jangan keluarkan tuala yang disediakandi dalam bilik anda.

SARAPAN PAGISarapan pagi disajikan dari jam 6:30 AM hingga .10:30 AM di Restoran Kampung,terletak di aras 1. Bagi Sabtu/Ahad dan Cuti Umum sarapan disajikan pada jam 6:30 AM hingga 11:00 AM. Untuk Perkhidmatan Penghantaran Makanan ke Bilik (In-Room Dining), sila imbas Kod QR atau dial (3)

WAKTU DAFTAR KELUARWaktu daftar keluar dari bilik ialah pada jam 12:00 tengah hari. Jika anda inginmelanjutkan waktu daftar keluar, sila Hubungi Perkhidmatan Tetamu (Guest Services)

GEREJAUntuk senarai gereja-gereja berdekatan, sila hubungi Perkhidmatan Tetamu(Guest Service).

KAD KREDITKad kredit utama seperti Visa, MasterCard dan Alipay diterima

KADAR PERTUKARAN Mata wang asing utama dan cek kembara boleh ditukar di kaunter Juruwang Penyambut Tetamu.

DOKTOR

SISTEM PENYAMAN UDARASetiap bilik dilengkapi dengan unit penghawa dingin yang dikawal secara individu. Panel kawalan terletak di pintu masuk untuk kemudahan anda. Pastikan kunci bilik berada di dalam slot kunci dan tetapkan suhu serta aliran udara mengikut keinginan anda.

Bantuan perubatan boleh dipanggil jika perlu. SIla hubungi Perkhidmatan Tetamu (Guest Service).

AIR MINUMANAir paip di bilik anda adalah selamat untuk diminum, namun begitu, dua botol air minuman 0.5 L juga disediakan percuma di dalam bilik anda.

PERKHIDMATAN TETAMUGUEST SERVICES

FIRST AIDPlease contact our Duty Manager should you require first aid

FITNESS CENTREThe Fitness Centre is located on level one, where a gym, steam bath and saunafacilities are available. The Fitness Centre is open from 7:00 AM to 9:00 PM.

GOLFThere is an 18-hole golf course nearby the Resort. For reservations and transportarrangements, please contact Guest Services.

HIGH-SPEED BROADBAND AND WIRELESS INTERNET ACCESSA broadband data port is available in your room. To connect to this service,plug your broadband cable on the work desk to your laptop. Please enter yourlast name and password on your browser page to login. Wireless connectivity isalso available in all public areas within the Resort; simply select “Hotel GuestLogin” when you launch your browser. Please contact Guest Services if you needfurther assistance..

IN-ROOM DININGPlease dial Room Service to request for in-room dining services. To view menu, pleasescan the QR code.

MAILFor stamps and mailing services, please contact the Concierge. Letters arecollected for mailing at 11:00 AM every day, except Sunday.

MESSAGESFor enquiries about messages, please contact Guest Services.

MOSQUEFor information, please contact Guest Services.

PARKING

ELECTRICITY SUPPLYThe resort electricity supply is 220V-240V. Please do not use the razor socket in the bathroomfor any electrical aplliances other than a shaver. For adaptors or transformers,please contact Guest Services.

Complimentary parking is provided for registered guests only. The Resort is notliable for any loss of or damage to vehicles.

PERTOLONGAN KECEMASANSila hubungi Pengurus Bertugas kami sekiranya anda memerlukan sebarangbantuan pertolongan cemas.

GIMNASIUMGimnasium terletak di aras satu, di mana gim, mandi wap dan kemudahan sauna boleh didapati. Gimnasium dibuka dari jam 7:00 AM hingga 9:00PM.

GOLFTerdapat sebuah padang golf 18-lubang yang berhampiran dengan Resort. Untuktempahan dan urusan pengangkutan, sila hubungi Perkhidmatan Tetamu (Guest Services).

JALUR LEBAR KELAJUAN TINGGI DAN INTERNET TANPA WAYARPort data jalur lebar boleh didapati di dalam bilik anda. Untuk sambungan, silapasangkan kabel jalur lebar yang terdapat di atas meja kerja ke laptop anda.Sila masukkan nama pengguna dan kata laluan pada pelayar anda dan log masuk.Sambungan tanpa wayar juga boleh didapati di semua kawasan awam di dalamResort; hanya pilih “Hotel Guest Login” apabila anda melancarkan pelayar anda.Sila hubungi Perkhidmatan Tetamu jika anda memerlukan bantuan lanjut.

PERKHIDMATAN IN-ROOM DININGSila dail Room Service untuk membuat pesanan makanan ke bilik. Untuk melihat menu, sila imbas kod QR.

MELUntuk perkhidmatan pos dan setem, sila hubungi Concierge. Surat-surat akan diposkan pada pukul 11:00 pagi setiap hari, kecuali Ahad.

PESANANSebarang pertanyaan mengenai pesanan, sila hubungi Perkhidmatan Tetamu (Guest Services).

MASJID Untuk maklumat, sila hubungi Perkhidmatan Tetamu (Guest Services).

TEMPAT LETAK KERETA

BEKALAN ELEKTRIKBekalan elektrik dalam Resort ialah 220V-240V. Soket di dalam bilik mandi hanyaboleh digunakan untuk kegunaan pencukur elektrik sahaja. Penggunaan perkakaselektrik yang lain adalah dilarang. Sila hubungi Perkhidmatan Tetamu (Guest Services) sekiranya anda memerlukan adapter atau transformer.

Tempat letak kereta disediakan secara percuma untuk para tetamu yang berdaft sahaja. Pihak Resort tidak bertanggungjawab diatas sebarang kerosakan atau kerugian terhadap kenderaan anda.

PERKHIDMATAN TETAMU

HAIWAN PELIHARAANMenurut peraturan kesihatan kerajaan, haiwan peliharaan tidak dibenarkan beradadi premis resort.

SEJADAH DAN AL-QURANSejadah dan senaskah Al-Quran boleh didapati atas permintaan, sila hubungiPerkhidmatan Tetamu (Guest Services).

Terletak di aras bawah Village 3, menyediakan 93 bilik dengan penginapan eksklusif,Regency Club menawarkan pengunjung sarapan pagi secara percuma di Restoran Kampung dan menyajikan koktel malam bersama canapés di Regency Club Lounge.Bagi langkah-langkah keselamatan Regency Club telah menangguhkan operasi sehingga diberitahu kelak.

SPABayou Spa terletak di tingkat satu Village 1, menghidupkan semula tradisi kuno rawatan terapi dan gaya hidup holistik. Spa telah menghentikan operasi buat sementara waktu sehingga diberitahu kelak. Untuk tempahan, sila hubungi Perkhidmatan Tetamu (Guest Services)

Dua kolam renang luaran terletak di tingkat satu resort dan dibuka dari jam 8:00 AM hingga 8:00 PM setiap hari. Terdapat pancuran mandian berhampiran kawasan kolam renang. Kami meminta anda berhati-hati sekiranya anda memilih untuk berenang di laut. Bagi langkah-langkah keselamatan, semua tetamu perlu mematuhi mandat yang telah ditetapkan pada setiap masa.

KOLAM RENANG

PENGANGKUTANUntuk perkhidmatan teksi, kereta sewa, atau limosin dan pengangkutan ke lapanganterbang, sila hubungi Perkhidmatan Tetamu (Guest Services).

KEDAI CENDERAHATI OMBAKTerdapat beberapa pilihan batik tempatan dan juga pakaian renang yang boleh didapati di Kedai Cenderahati Ombak.

PANGGILAN BANGUNSila maklumkan kepada Perkhidmatan Tetamu (Guest Services) tentang waktu yang anda ingin dikejutkan. Sekiranya anda ingin menetapkan waktu bagun dengansendiri, sila tekan 6 diikuti masa yang anda inginkan dalam format 24 jam, contohnya60630 untuk 6:30 pagi atau 61415 untuk 2:15 petang. Bagi pembatalan permintaansila tekan 1

SURAUSurau terletak di tingkat 1 berhadapan Kedai Cenderahati Ombak. Surau telah ditutupbuat sementara waktu sehingga diberitahu kelak. Untuk maklumat lanjut sila hubungiPerkhidmatan Tetamu (Guest Services).

GUEST SERVICES

PETSAs per government health regulations, pets are not permitted on Resort premises.

PRAYER MAT AND HOLY QURANA prayer mat and a copy of the Holy Quran are available on request.Please contact Guest Services.

Located at ground floor of Village 3 with 93 rooms of exclusive accommodation,the Regency Club also o�ers guests daily complimentary bu�et breakfast at Kampungand evening cocktails with canapés served in the Regency Club Lounge. For precautionary measures, the Regency Club has temporarily suspended operationsuntil further notice.

SPAThe Bayou Spa is located on level one of Village 1, reviving the ancient traditionof therapeutic treatments and a holistic lifestyle. For reservations, pleasecontact Guest Services. For precautionary mesures, the spa has temporarily suspended operations until further notice.

Two outdoor swimming pools are located on level one of the Resort and areopen from8:00 AM to 8:00 PM daily. Showers are available near the pool areas. We ask that you take all appropriate care if you choose to swim in the sea. For precautionary measures, all guests are required to follow the mandated guidelines at all times.

SWIMMING POOLS

TRANSPORTFor taxis, car hire or limousine and airport transfers, please contact Guest Services.

OMBAK GIFT SHOPA wide variety of local Batik clothing and swimwear are available at OmbakGift Shop, which is located on level one adjacent to the Fitness Centre.

WAKE-UP CALLSPlease advise Guest Services of the time you would like to be called.Should you wish to set your own wake-up call, press 6 followed by thetime you required in 24-hour format, e.g. 60630 for 6:30 AM or 61415for 2:15 PM; to cancel the request, press 1.

SURAUThe Surau is located on level one opposite the Ombak Gift Shop. For precautionarymeasures, the Surau is temporarily closed until further notice. For more information,please contact Guest Services.

KAMPUNGKepelbagaian makanan dan budaya Malaysia berkumpul di Kampung. Restoran makanan sepanjang hari ini terletak di tingkat bawah dan menampilkan dapurterbuka secara langsung, yang menyajikan gabungan masakan barat, tradisional melayu, india dan sajian tempatan kaum cina. Restoran Kampung dibuka setiap hari pada jam6:30 AM hingga 11:00 PM dengan pesanan terakhir pada jam 10:30 PM.

ITALIAN BISTROItalian Bistro yang terletak di tingkat lobi menawarkan ruang dalaman yang bergayanamun kasual bagi pengalaman menjamu selera di luar ruangan. Bistro mempunyai ruang makan peribadi untuk lebih banyak lagi susunan eksklusif. Menyajikan masakanItali yang asli, Bistro dibuka setiap hari, kecuali hari Ahad, untuk makan malam hanyapada jam 7:00 PM hingga 11:00 PM dengan pesanan terakhir pada jam 10:30 PM.

COALS ON THE BEACHTerletak di tepi pantai dengan pemandangan Laut China Selatan yang paling menakjubkan, Coals on the Beach sangat sesuai untuk bersantai bersama keluarga atau rakan, makan malam perniagaan santai atau makan malam romantis. Menyajikanmenu tapas yang diilhamkan oleh Malaysia. Coals on the Beach ditutup buat sementara waktu sehingga diberitahu kelak.

CHUKKATerletak di tingkat lobi, Chukka menyajikan pelbagai pilihan koktel, dan makanan ringan, sementara bar menawarkan wain dan minuman beralkohol. Menampilkan kelas pertama hiburan secara langsung, serta hits terbaru yang dimainkan oleh DJ,"hot spot" ini merupakan hiburan waktu malam dan siang di Kuantan. Chukka ditutup buat sementara waktu sehingga diberitahu kelak.

SAMPAN BARThe Sampan Bar di tepi pantai pada awalnya merupakan kapal pelarian Vietnam yangmendarat di pantai berdekatan pada bulan Mei 1980. Para tetamu boleh menikmatipelbagai jenis minuman dan koktel dalam suasana romantis di sini.Bar Sampan diberhentikan operasi buat sementara waktu sehingga diberitahu kelak.

POOL BARTerletak di pinggir Kolam Renang 1 adalah bar kolam renang yang menawarkan banyakpilihan koktel dan makanan ringan. Bar dibuka setiap hari pada jam 12:00 PM hingga8:00 PM dengan pesanan terakhir pada jam 7:30 PM.

THE DELIMakanan istimewa gourmet di hentian sehenti kami sangat sesuai untuk roti, biskutpanggang harian anda dan makanan yang sedap. Ini adalah tempat yang ideal untukmenikmati santapan yang tenang dan beberapa minuman atau hanya ambil-dan-pergi.Ia dibuka pada jam 7:00 AM hingga 9:00 PM setiap hari.

NOTIS PENTINGKeselamatan dan kesejahteraan tetamu resort adalah keutamaan kami. Berikutan pandemik Covid-19 dan sebagai langkah keselamatan, pihak resort hanya akan menjalankan operasi di Restoran Kampung, Italian Bistro, dan The Deli.Coals on the Beach, Sampan Bar dan Chukka terpaksa diberhentikan oprasi buat semetara waktu

KAMPUNGThe diversity of Malaysia’s food culture converges at Kampung,the hotel’s all-day diningrestaurant located on the Ground Floor.Featuring live open show kitchens, serving acombination of Western, traditional Malay, Indian as well as local Chinese cuisines. The restaurant is open daily from 6:30 AM to 11:00 PM with last order at 10:30 PM.

ITALIAN BISTROThe Italian Bistro located on the lobby level o�ers a stylish yet casual indoor oral fresco dining experience. The Bistro features a private dining area for a moreexclusive arrangement. Serving authentic Italian cuisine, the Bistro is open daily,except Sundays, for dinner only from 7:00 PM to 11:00 PM with last order at 10:30 PM.

COALS ON THE BEACHLocated on the beachfront with the most spectacular view of South China Sea,Coals on the Beach is ideal for leisurely evenings out with family or friends,casual business dinners or romantic dinners. Serving Malaysian-inspired tapas,Coals on the Beach is temporarily closed until further notice.

CHUKKALocated on the lobby level, Chukka serves a wide selection of cocktails, longdrinks and snacks, while the bar o�ers wines and spirits. Featuring first-classlive entertainment, as well as the latest hits played by the DJ, this “hot spot”of nightlife and entertainment in Kuantan. Chukka is temporarily closed until further notice.

SAMPAN BARThe Sampan Bar on the beachfront was originally a Vietnamese refugee vesselthat landed on the nearby shore in May 1980. Guests can enjoy a wide varietyof drinks and cocktails in a romantic setting here. The Sampan Bar is temporarilysuspended operations until further notice.

POOL BARPerched on the edge of the Pool 1 is the swim-up bar o�ering a wide selectionof cocktails and light refreshments. The bar is open daily from 12:00 PM to8:00 PM with last call at 7:30 PM.

THE DELIOur one-stop gourmet delicatessen is perfect for your daily baked breads, cookies and savoury items. It's an ideal place to enjoy a quiet bite and some beverages or simply grab-and-go. It is open from 7:00 AM to 9:00 PM daily.

IMPORTANT NOTICEThe safety and wellbeing of our guests and colleagues remain a top priority.In light of COVID-19 and for precautionary measures, we are only operating Kampung Restaurant, Italian Bistro and The Deli. Coals on the Beach, Sampan Bar and Chukka have temporarily suspended operations until further notice.

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