DEEPAK RAWAT B-6/826, Baba Colony, BurariDelhi - 110084Contact: +919560376920Email: dpkrwt20@gmail.com

PROFESSIONAL EXPERIENCE

WIPRO INFOTECH since Aug’11

VERAZ VoIP Networks Spearheaded efforts across maintaining Idea ILD & WAN Network. Managing VERAZ Soft-Switch and Media gateways (I-Gate Edge and Pro) using EMS and XMS Configurations and troubleshooting on DIALOGIC BN4000 SBC (Session Border Controller) Configuration of new Trunk Groups (TGs) in EMS server of VERAZ Soft-Switch. Handling integration of new nodes with Control switch. Responsible for commissioning of new POI on E1 & T1 Circuits for SIP & ISUP traffic Coordinating with International Carrier Termination Vendors to resolve the Voice Quality, echo on the Route,

connectivity of the calls and the quality of service (QoS) towards the destination numbers where the issues arises and to optimize the available bandwidth, control jitter, the ping report to minimize latency and visual trace route to find the fault in particular hops towards SIP proxy server. Handling different customer com-plaints such as call connectivity issues, Links and E1s down, TDM circuits down.

Managing the daily testing & monitoring of WAN Links & troubleshooting of the network problem from Data Center & NOC (network Operation center).

Responsible for resolution of Critical issues on NGN switch side.

CISCO VoIP Network

Sound knowledge of networking methods, techniques and processes. Extensive knowledge of installing advanced configurations on Cisco Call Manager Platform(7,8 & 9). Good knowledge of TCP/IP networks. In-depth knowledge of Cisco Unified Communication Manager (CUCM), Cisco Unity express, Analog

Phone, VoIP Phones such as Cisco 7906G and Cisco 7911G phones Familiar with Cisco routing and switching. Responsible for Creating and implementing Dial Plans, Route patterns, Route lists, Route groups, trans-

lation rules and DDI Applying Calling Search Spaces & Partitions to different devices based on the call restrictions and access. Responsible for installing and troubleshooting data and VoIP network infrastructure. Responsible for administration, configuration and implementation of IP telephony system. Technical support and client relationship. Good knowledge of H.323, SIP, SCCP and MGCP gateway for call manager and IOS router. Troubleshooting issues such as voice quality, echo problem, one-way audio or no-audio issue, call failure, call

drop issue, transcoding problems, IP phone registration issues.

Orange Business Services since Oct’15

Providing support to different international customers (switched access and dedicated) at service layer.

Controlling different services such as Voice, Video, FAX, Audio conferencing, Data, International Off-net/On-net, Cisco Telepresence, Open Video Presence

Monitoring International Back-bone network of Voice in different regions such as APAC, EMEA, Europe-I, Europe-II

Monitoring different voice MGWs such as Huwaei and Italtel, E1/T1. Providing end to end support for different services. In case of any outage, escalating to different

responsible team. Working under 24*7 support.

TECHNICAL PROFICIENCY

Operating Systems: Windows, Linux, Unix, SolarisVendor Cisco, Juniper, Dialogic

Protocols/Signaling : SS7, SIP, E1/T1, SCCP, MGCP, RTP, RTCP, SDP, MTP, STP, SSP, SCP,

Technical certifica-tion

Cisco Collaboration Voice (Implementing Cisco Collaboration devices v1.0), CICD 210-060

EDUCATIONAL QUALIFICATION

10th Class (2006) SBBM, Shankaracharya Marg, DL-54, CBSE Board12th Class (Science Stream) 2008 RPVV, Shankaracharya Marg, DL-54, CBSE BoardDiploma in Computer Engineering (2008-2011) Guru Nanak Dev Polytechnic, DelhiB.S. in Information Systems (2011-2015) Birla Institute of Science & Technology, PILANI (RAJASTHAN)

PERSONAL INTRODUCTION

Name Deepak RawatDate of Birth 19th Feb, 1991Father’s Name Mr. Vijay Singh RawatMarital Status UnmarriedNationality IndianPassport No K0134355Sex MaleLanguage Known Hindi, EnglishInterests Learning new things, Exploring knowledge and Innovating ideas

DECLARATION

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Date:

Place:

(Deepak Rawat)