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COMPANY PROFILE
QAI SDN. BHD. (354689-V)
No.11, 1st Floor, Jalan USJ 10/1E,
Taipan Triangle, 47620 Subang Jaya,
Selangor Darul Ehsan.
Phone: 03-56370745, Fax: 03-56370744
Email: [email protected], website: www.qai.com.my
Page 1
LIST OF CONTENTS
INTRODUCTION ...................................................................................................... 2
CORPORATE INFO ................................................................................................. 3
QAI GROUP ORGANIZATION CHART ........................................................... 4
SERVICES / EXPERTISE ............................................................................................ 5
GROUP RESOURCES .............................................................................................. 9
QAI CONSULTANT BACKGROUND.................................................................... 10
COMPANY INFORMATION ................................................................................. 13
OUR PROMINENT CLIENTS .................................................................................. 18
Page 2
INTRODUCTION
The QAI is a leading consultant in integrating
continual improvement, quality/HACCP, health,
safety and environmental management systems
with business improvements - successfully
completing well over 100 projects over the last
decade.
For its outstanding capability and
performance, QAI Sdn Bhd the quality division
of the Group was appointed by CIDB to
spearhead and implement its DIY ISO 9000
program nationwide.
QAI Sdn Bhd in partnership with the world renowned
Kaizen Institute Japan, now provide effective
change management, productivity and process
improvement consultancy and training to assist
clients to operate a cost competitive business and
achieve world class standards.
The Health, Safety and Environment division
of the Group provides environmental
training to recognized standards set by IEMA
UK as well as consultancy and auditing
services.
Page 3
CORPORATE INFO
VISION
“Trusted Management Systems Training & Consulting Firm”
MISSION
Committed in providing value and excellent training and consultancy services
by:
Ensuring innovative and effective knowledge transfer, and
Facilitating and enhancing human capital competency
OBJECTIVE
To facilitate our clients to develop and implement management
systems that lead to a progressive and sustainable organization
CORE VALUES
Pursuit of Excellence | Continuous strive to exceed clients’ expectation.
Passion | Full enthusiasm to guide clients with passion.
Integrity | Do the right thing at all times.
CORPORATE STRATEGY
To offer strategic planning to all clients towards achieving their vision and
mission by engaging the latest version of management systems standards
QUALITY POLICY
Committed in providing value and excellent training and consulting services that
comply with clients’ requirements through continual improvement and effective
quality management system
Page 4
QAI GROUP ORGANIZATION CHART
QAI SDN BHD DIRECTOR
CONSULTANT
(QMS)
CONSULTANT
(ISMS)
CONSULTANT
(HSEMS)
ADMINISTRATION /
FINANCE TRAINING DIVISION
Page 5
SERVICES / EXPERTISE
Quality Management System (QMS)
QAI’s QMS division’s mission is to assist clients to operate cost effective
competitive businesses using the ISO Quality Management System Standards
as the basis for continual improvement. QAI achieve this by facilitating our
clients to proactively look at areas of potential and achievable improvements
and adopt innovative, practical and realistic targets over a set timeframe
Consulting
Design and Development
Project Management
Business Process Improvement
Implementation of Quality Systems and/or HACCP
Maintenance of Quality Systems and/or HACCP
Training
Quality Awareness
Understanding of Quality System and/or HACCP Standards
Documenting the Quality and/or HACCP System
Internal Quality and/or HACCP Auditing
Preparing for Assessment
Auditing
Initial Quality System and/or HACCP Review
Document Review
Supplier (Second Party)
Pre-Assessment
Page 6
Health, Safety and Environmental
Management System (HSEMS)
The HSEMS division’s mission is to assist clients to operate their business in a cost
effective and competitive way that causes the least impact on the environment
and the health and safety of their employees. We achieve this by encouraging
our clients to look proactively at their potential and actual environmental
impacts and their health and safety risks and adopt innovative and practical
solutions to eliminate prevent, reduce or ameliorate their environmental and
health and safety risks.
Our vision is to work with clients who see the sustainability of their business and
society as inseparable in terms of social, economic and environmental
responsibility.
Our philosophy is one of acting with integrity in our dealings with clients and
our staff, only undertaking client assignments for which we have or are able to
obtain the expertise and providing our clients with valuing adding services at
a fair and reasonable cost.
Consulting
Health, safety and environmental policy and strategy
Developing and Implementing HSEMS
HSEMS maintenance and auditing
Training
Health, safety and environmental Awareness
HSEMS Implementation
Health and safety hazard and risk and environmental
aspect/impact identification
HSE Assessment and Auditing
Auditing
Initial HSE Review
Environmental site assessment
HSEMS pre-Assessment
Page 7
Process/Continual Improvement
QAI’s Process/Continual Improvement division’s mission is to eliminate waste in
manufacturing value streams and create speed in lean enterprises through
engineering, educating and enabling implementation and transformation
services. Our professionals bring an appropriate combination of lean tools
and methodologies and information technology from the shop floor to the
extended enterprise and always leave well trained and coached internal
change agents.
Our Services
Engineering
Education
Enabling
ENGINEERING EDUCATION ENABLING
Kaizen System Design
Customized client
training on lean tools,
philosophies, and
methodologies
Implementation services
from the shop floor to
the lean enterprise
Appropriate Information
Technology Solutions
Make our clients self-
sufficient
IT Installation,
implementation,
& integration
Design solutions to fuse
lean, IT, & the supply
chain
Teach our clients to
build, sustain, & improve
their extended lean
enterprise
Transformation support
for the extended lean
enterprise
Page 8
Information Security Management System
ISO/IEC 27001 ISMS specifies requirements for establishing, implementing,
operating, monitoring, reviewing, maintaining and improving a documented
Information Security Management System within the context of the
organization's overall business risks. It specifies requirements for the
implementation of security controls customized to the needs of individual
organizations or parts thereof. It provides a comprehensive set of controls to
address all issues related to information security. ISO/IEC 27001:2013 aims to
provide a common basis for developing organizational security standards,
effective security management practice and provide confidence in inter-
organizational and intra-organizational information exchange. Hence, ISO/IEC
27001 certification will accrue the following benefits:-
Improve overall information security
Improve customer confidence and satisfaction
Improve compliance to security policies and requirements
Provide competitive edge
Facilitate continuous security improvement
Consulting
ISMS Compliance Checking
Implementing & Documenting
ISMS Risk Review
Internal Auditing Support
ISMS CAPA Monitoring and Review
ISMS Management Review
ISMS Surveillance Audit Preparation and Support
Training
Understanding the Requirement of ISO 27001:2013
Business Continuity Management
Corrective and Preventive Action
Measurement Effectiveness Workshop
Page 9
GROUP RESOURCES
Musri Tukiman M.Sc, B.Eng (Detroit), MIQM, MASQ
Wan Zainal Hanafi M.Phil, BSc (Chemistry), MIQM, MASQ
Abd Wahab Ikhsan MBA, BSc (Eng), IRCA Auditor
Page 10
QAI CONSULTANT BACKGROUND
MUSRI TUKIMAN, DIRECTOR/ PRINCIPAL CONSULTANT
Education
B. Civil Eng. (Detroit)
Master of Science in Manufacturing Systems Engineering, University of Warwick
Working Experience
Director and Principal Consultant QAI Sdn Bhd
Principal Consultant at :
Syarikat Perumahan Negara Berhad
Perbadanan Kemajuan Negeri Selangor
Majlis Bandaraya Shah Alam
Jabatan Kastam Diraja Malaysia Singapura, Johor, Melaka, Negeri Sembilan,
Kedah, Perlis, Kelantan dan Sabah
Jabatan Penerangan Malaysia
Lembaga Pelabuhan Kuantan
TH Travel & Services Sdn. Bhd.
PROLINTAS Group of Companies
CIDB DIY Scheme for Contractors
SPEED Concrete Industries Sdn Bhd
Auditor QMS, SIRIM at VELOSI QA Sdn. Bhd (Jan 95 – Nov 96)
QA Manager, ACPI Berhad (July – December 94)
QMS Auditor, SIRIM (1991 – 1994)
Certificate
Lead Assessor, 1992
“Course on ISO 9000 – Documenting and Implementing Quality Management
Systems”, SIRIM 1992
Member of Institute Quality Malaysia (IQM), 1999
ISO 9001:2015 Draft International Standard (DIS) Course, 2015 (BSI Training
Academy)
ISO 9001:2015 Workshop; Overview: Revision & Requirements, 2015 (IQM)
Page 11
WAN ZAINAL ABIDIN B. WAN HANAFI, DIRECTOR/ CONSULTANT
Education
B. Sc. (Hons) in Chemistry, 1985
Master of Philosophy Materials Technology, Brunel University
Working Experience
QA Manager at Nitto Denko Electronics (M) Sdn Bhd (1991)
QA Executive at Golden Hope Plantations, 1988
Consultancy experience:
Responsible for the development of consultancy and training services of ISO
9000 and Total Quality.
Appointed as Technical Expert to provide training and consultancy services in
the field of Quality Management by Asian Productivity Organisation (APO),
Tokyo, Japan.
Establishment, implementation, maintenance and continuous improvement of
Quality Management System including ISO 9000 standards and Malcolm
Baldrige US Presidential Award Criteria
Organising and coordinating TQM Programme to disseminate the quality
concept and practice throughout the client’s organisation.
Training Experience
Development and undertaking of Quality Education and Training Programme for
public and in-house courses in the following areas:
ISO 9000 Quality Management System
Malcolm Baldrige Award Criteria
Quality Auditing
Quality Awareness
Continuous Improvement in Quality System
Self-Assessment Workshop
Prevention of Recurrence (SBK - Saihatsu Boushi Katsudou)
Certificate
Lead Assessor, 1992
Page 12
ABDUL WAHAB B. IKHSAN, CONSULTANT
Education
Bachelor of Science (Engineering)
Master of Business Administration, Cranfield School of Management, UK
Working Experience
Management Consultant at QAI SDN BHD (1998 - Present)
General Manager at VELOSI QA SDN. BHD (1998)
Head, Project QA Engineering at SARAWAK SHELL BERHAD (1993)
Corporate Planning Executive at MALAYSIAN MINING CORPORATION BHD (1987)
Auditing Experience
Performed the following types of audits during the last 15 years.
Surveillance Audits on behalf of SIRIM (September 1995 - April 1998)
Second Party Audits on Design Consultant, Fabricators, Manufacturers and
other service providers in the Oil and Gas Industry (July 1987 - Present)
Consulting Experience
Act as internal consultant for Sarawak Shell Berhad and Esso Production
Malaysia Inc. and also as an external consultant for various companies and
organizations within ASEAN Region. (July 1987-Present)
Training Experience
Conducted Training both Public and In-House during the last 20 years in the
following disciplines:
Total Quality Management
ISO 9000 (Understanding the Standards and Documentation aspects)
Quality Auditing
General Management
Certificate
IRCA Registered Lead QMS Auditor
Page 13
COMPANY INFORMATION
Name : QAI Sdn Bhd
Registration Number : 354689-V
Correspondence Address : No.11, 1st Floor, Jalan USJ 10/1E,
Taipan Triangle, 47620 Subang Jaya,
Selangor Darul Ehsan.
Telephone / Facsimile : 03 – 5637 0745 / 03 – 5637 0744
Website : www.qai.com.my
Email : [email protected]
Bank : Maybank Berhad
Account Number : 512482102866
MOF Certificate Number : 357-02074092
MOF Validation Period : 19/03/2013 - 18/03/2016
Bumiputera Certification Number : BP22026823821124105
Registration :
Ministry of Finance
Sijil Akuan Pendaftaran Syarikat
Sijil Akuan Pendaftaran Bumiputera
: Syarikat Perumahan Negara Berhad
: Construction Industry Development Board (CIDB)
: HRD Class C Registered Training Provider
Page 14
APPENDIX 1- COMPANY PROFILE & TRACK RECORDS (SAMPLES OF SELECTED PROJECTS)
No. Organization & Type/Nature of business
(to provide contact no. & address)
Certification
Achieved (to
provide copy)
Duration &
Date
obtaining ISO
Certification
1. Maleja Corporation Sdn. Bhd.
Tel: 09-5133555
Add: B-3110, Taman Sekilau Maju II, Bukit
Sekilau, 25200 Kuantan, Pahang.
ISO 9001:2008
SIRIM, QAS Nov. 2010
2. Sri Melawati Holdings Sdn. Bhd.
Tel: 086- 330162
Add: No. 80, Lot 3366, 1st Floor, Park City
Commerce Square, Jalan Tun Ahmad
Zaidi, P.O. Box 452, 97008 Bintulu,
Sarawak.
ISO 9001:2008
SIRIM, QAS 2010
3. Speed Concrete Industries Sdn Bhd
Tel: 03-7885 0568
Add: B-03-29 & B-03-30
Block B, Merchant Square
No.1, Jalan Tropicana Selatan 1
Pju 3, 47410 Petaling Jaya
Selangor Darul Ehsan
MS ISO
9001:2008
SIRIM, QAS
2010
4. Perbadanan Kemajuan Negeri Selangor
(PKNS)
Tel: 03-79572955/4144
Add: Persiaran barat, Off Jalan Barat,
46505 Petaling Jaya, Selangor.
MS ISO
9001:2008
SIRIM, QAS
Dec. 2011
5. Global Prefab System Sdn. Bhd.
Tel: 03- 41476602
Add: No. 341 B&C, Lorong Sarawak,
Taman Melawati Urban 1, 53100
Kuala Lumpur.
MS ISO
9001:2008
SIRIM, QAS
2011
6. Eastbourne Corporation Bhd.
Tel: 082-647711
Add: Lot 218 & 219, 1st – 3rd Floor, Jalan
Haji Taha, 93400 Kuching, Sarawak
MS ISO
9001:2008
SIRIM, QAS
2011
7. Jabatan Kastam Diraja Malaysia
Wisma Kastam, Jalan Haji Saman
88100 Kota Kinabalu, Sabah
MS ISO
9001:2008
SIRIM, QAS
June – Dec
2012
8. PKNS Engineering & Construction Bhd.
Tel: 03-55194877/4100/4313
Add: No. 02-25, Kompleks PKNS Shah
MS ISO
9001:2008
SIRIM, QAS
Oct. 2012
Page 15
No. Organization & Type/Nature of business
(to provide contact no. & address)
Certification
Achieved (to
provide copy)
Duration &
Date
obtaining ISO
Certification
Alam, Persiaran Tasik, 40505 Shah Alam,
Selangor.
9. Projek Lintasan Kota Holdings Sdn Bhd
Peti 2, Tingkat 12, Menara PNB,
201-A, Jalan Tun Razak,
50400 Kuala Lumpur.
MS ISO
9001:2008
SIRIM, QAS
Mac 2013
10. Syarikat Perumahan Negara Berhad
Tingkat 9, Wisma Perkeso,
Jalan Tun Razak,
50400 Kuala Lumpur.
MS ISO
9001:2008
SIRIM, QAS
Apr – July
2013
11. Jabatan Kastam Diraja Malaysia
Jalan Pengkalan Chepa
15400 Kota Bharu
Kelantan Darul Naim
MS ISO
9001:2008
SIRIM, QAS
June – Aug
2013
12. Jabatan Kastam Diraja Malaysia
Cawangan Pencegahan dan
Rampasan, Bahagian Penguatkuasaan
Pejabat Jabatan Kastam Diraja
Malaysia, Jalan Ayer Hitam
Dengkil
MS ISO
9001:2008
SIRIM, QAS
Jan – May
2014
13. Lembaga Pelabuhan Kuantan
Tel: 09-5858000
Add: Peti Surat 161, Tanjung Gelang,
25720 Kuantan, Pahang.
MS ISO
9001:2008
SIRIM, QAS
Feb – Dec
2014
14. Tabung Haji Travel & Services Sdn Bhd
Level 24, Menara TH Selborn
153, Jalan Tun Razak
50400 Kuala Lumpur
MS ISO
9001:2008
Feb – August
2014
15. Jabatan Kastam Diraja Malaysia
Jalan Pengkalan Chepa
15400 Kota Bharu
Kelantan Darul Naim
MS ISO
9001:2008
SIRIM, QAS
May – June
2014
16. Jabatan Kastam Diraja Malaysia
Wisma Kastam, Jalan Haji Saman
88100 Kota Kinabalu, Sabah
MS ISO
9001:2008
SIRIM, QAS
June & Aug
2014
17. Jabatan Kastam Diraja Malaysia
Ibu Pejabat Jabatan Kastam Diraja
Malaysia
Kompleks Kementerian Kewangan
No. 3 Persiaran Perdana Presint 2
62592 WP Putrajaya.
MS ISO
9001:2008
SIRIM, QAS
Oct – Nov
2014
Page 16
No. Organization & Type/Nature of business
(to provide contact no. & address)
Certification
Achieved (to
provide copy)
Duration &
Date
obtaining ISO
Certification
18. Syarikat Perumahan Negara Berhad
Tingkat 9, Wisma Perkeso,
Jalan Tun Razak,
50400 Kuala Lumpur.
MS ISO
9001:2008
SIRIM, QAS
Oct 2014 –
Aug 2015
19. Perbadanan Kemajuan Negeri Selangor
No. 301, Ting 4, Blok 1, Laman Seri
Business Park, No. 7, Persiaran Sukan,
Seksyen 13, 40100 Shah Alam
MS ISO
9001:2008
SIRIM, QAS
10 man-days
(Jan – April
2015)
20. TH Travel & Services Sdn Bhd (THTS)
Level 24, Menara TH Selborn
153, Jalan Tun Razak,
50400 Kuala Lumpur.
MS ISO
9001:2008
SIRIM, QAS
4 months
(Feb – June
2015)
21. Lembaga Tabung Angkatan Tentera
(LTAT)
Tingkat 12 Bangunan LTAT
Jalan Bukit Bintang, Peti Surat 11542,
50748 Kuala Lumpur.
Kursus
Kesedaran ISO
9001:2015
September
2015
22. Perbadanan Kemajuan Negeri Selangor
(PKNS)
No. 301, Ting 4, Blok 1, Laman Seri
Business Park, No. 7, Persiaran Sukan,
Seksyen 13, 40100 Shah Alam.
Workshop for
upgrading
current QMS to
ISO 9001:2015
Sept - Dec
2015
23. Lembaga Tabung Angkatan Tentera
(LTAT)
Tingkat 12 Bangunan LTAT
Jalan Bukit Bintang, Peti Surat 11542,
50748 Kuala Lumpur.
ISO 9001:2015
Training
Nov – Dec
2015
24. TH Travel & Services Sdn Bhd (THTS)
Level 24, Menara TH Selborn
153, Jalan Tun Razak, 50400 Kuala
Lumpur
Perlaksanaan
MS ISO
9001:2008 bagi
tahun 2016
Dec 15 –
June 16
1.
Kementerian Pembangunan Wanita,
Keluarga Dan Masyarakat,
No. 55, Persiaran Perdana,
Presint 4, 62100 Putrajaya.
ISO/IEC
27001:2013
Dec 14 –
June 2015
2.
Lembaga Pelabuhan Kuantan
Tel: 09-5858000
Add: Peti Surat 161, Tanjung Gelang,
25720 Kuantan, Pahang.
ISO/IEC
27001:2013
March – Nov
2014
Page 17
No. Organization & Type/Nature of business
(to provide contact no. & address)
Certification
Achieved (to
provide copy)
Duration &
Date
obtaining ISO
Certification
3.
Kementerian Belia dan Sukan Malaysia
Bahagian Pengurusan Maklumat
Menara KBS, Presint 4,
Putrajaya
ISO/IEC
27001:2013 June 2014
4.
Lembaga Pelabuhan Kuantan
Tel: 09-5858000
Add: Peti Surat 161, Tanjung Gelang,
25720 Kuantan, Pahang.
MS ISO/IEC
27001:2007
SIRIM, QAS
September
2013
1.
Prolintas Expressway Sdn Bhd
Peti 2, Tingkat 12, Menara PNB,
201-A, Jalan Tun Razak,
50400 Kuala Lumpur.
e-QMS Jan – Dec
2014
1.
Projek Lintasan Kota Holdings Sdn Bhd
Peti 2, Tingkat 12, Menara PNB,
201-A, Jalan Tun Razak,
50400 Kuala Lumpur.
ISO 14001 &
OHSAS 18001
Aug 14 – July
2015
Page 18
OUR PROMINENT CLIENTS