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COMPANY PROFILE QAI SDN. BHD. (354689-V) No.11, 1st Floor, Jalan USJ 10/1E, Taipan Triangle, 47620 Subang Jaya, Selangor Darul Ehsan. Phone: 03-56370745, Fax: 03-56370744 Email: [email protected], website: www.qai.com.my

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Page 1: COMPANY PROFILE - THTShq2.thts.com.my/urs/eprocurement/vendor_registration/uploads/QAI... · 2 COMPANY PROFILE QAI SDN. BHD. (354689-V) No.11, 1st Floor, Jalan USJ 10/1E, Taipan Triangle,

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COMPANY PROFILE

QAI SDN. BHD. (354689-V)

No.11, 1st Floor, Jalan USJ 10/1E,

Taipan Triangle, 47620 Subang Jaya,

Selangor Darul Ehsan.

Phone: 03-56370745, Fax: 03-56370744

Email: [email protected], website: www.qai.com.my

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Page 1

LIST OF CONTENTS

INTRODUCTION ...................................................................................................... 2

CORPORATE INFO ................................................................................................. 3

QAI GROUP ORGANIZATION CHART ........................................................... 4

SERVICES / EXPERTISE ............................................................................................ 5

GROUP RESOURCES .............................................................................................. 9

QAI CONSULTANT BACKGROUND.................................................................... 10

COMPANY INFORMATION ................................................................................. 13

OUR PROMINENT CLIENTS .................................................................................. 18

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INTRODUCTION

The QAI is a leading consultant in integrating

continual improvement, quality/HACCP, health,

safety and environmental management systems

with business improvements - successfully

completing well over 100 projects over the last

decade.

For its outstanding capability and

performance, QAI Sdn Bhd the quality division

of the Group was appointed by CIDB to

spearhead and implement its DIY ISO 9000

program nationwide.

QAI Sdn Bhd in partnership with the world renowned

Kaizen Institute Japan, now provide effective

change management, productivity and process

improvement consultancy and training to assist

clients to operate a cost competitive business and

achieve world class standards.

The Health, Safety and Environment division

of the Group provides environmental

training to recognized standards set by IEMA

UK as well as consultancy and auditing

services.

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CORPORATE INFO

VISION

“Trusted Management Systems Training & Consulting Firm”

MISSION

Committed in providing value and excellent training and consultancy services

by:

Ensuring innovative and effective knowledge transfer, and

Facilitating and enhancing human capital competency

OBJECTIVE

To facilitate our clients to develop and implement management

systems that lead to a progressive and sustainable organization

CORE VALUES

Pursuit of Excellence | Continuous strive to exceed clients’ expectation.

Passion | Full enthusiasm to guide clients with passion.

Integrity | Do the right thing at all times.

CORPORATE STRATEGY

To offer strategic planning to all clients towards achieving their vision and

mission by engaging the latest version of management systems standards

QUALITY POLICY

Committed in providing value and excellent training and consulting services that

comply with clients’ requirements through continual improvement and effective

quality management system

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QAI GROUP ORGANIZATION CHART

QAI SDN BHD DIRECTOR

CONSULTANT

(QMS)

CONSULTANT

(ISMS)

CONSULTANT

(HSEMS)

ADMINISTRATION /

FINANCE TRAINING DIVISION

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SERVICES / EXPERTISE

Quality Management System (QMS)

QAI’s QMS division’s mission is to assist clients to operate cost effective

competitive businesses using the ISO Quality Management System Standards

as the basis for continual improvement. QAI achieve this by facilitating our

clients to proactively look at areas of potential and achievable improvements

and adopt innovative, practical and realistic targets over a set timeframe

Consulting

Design and Development

Project Management

Business Process Improvement

Implementation of Quality Systems and/or HACCP

Maintenance of Quality Systems and/or HACCP

Training

Quality Awareness

Understanding of Quality System and/or HACCP Standards

Documenting the Quality and/or HACCP System

Internal Quality and/or HACCP Auditing

Preparing for Assessment

Auditing

Initial Quality System and/or HACCP Review

Document Review

Supplier (Second Party)

Pre-Assessment

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Health, Safety and Environmental

Management System (HSEMS)

The HSEMS division’s mission is to assist clients to operate their business in a cost

effective and competitive way that causes the least impact on the environment

and the health and safety of their employees. We achieve this by encouraging

our clients to look proactively at their potential and actual environmental

impacts and their health and safety risks and adopt innovative and practical

solutions to eliminate prevent, reduce or ameliorate their environmental and

health and safety risks.

Our vision is to work with clients who see the sustainability of their business and

society as inseparable in terms of social, economic and environmental

responsibility.

Our philosophy is one of acting with integrity in our dealings with clients and

our staff, only undertaking client assignments for which we have or are able to

obtain the expertise and providing our clients with valuing adding services at

a fair and reasonable cost.

Consulting

Health, safety and environmental policy and strategy

Developing and Implementing HSEMS

HSEMS maintenance and auditing

Training

Health, safety and environmental Awareness

HSEMS Implementation

Health and safety hazard and risk and environmental

aspect/impact identification

HSE Assessment and Auditing

Auditing

Initial HSE Review

Environmental site assessment

HSEMS pre-Assessment

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Page 7

Process/Continual Improvement

QAI’s Process/Continual Improvement division’s mission is to eliminate waste in

manufacturing value streams and create speed in lean enterprises through

engineering, educating and enabling implementation and transformation

services. Our professionals bring an appropriate combination of lean tools

and methodologies and information technology from the shop floor to the

extended enterprise and always leave well trained and coached internal

change agents.

Our Services

Engineering

Education

Enabling

ENGINEERING EDUCATION ENABLING

Kaizen System Design

Customized client

training on lean tools,

philosophies, and

methodologies

Implementation services

from the shop floor to

the lean enterprise

Appropriate Information

Technology Solutions

Make our clients self-

sufficient

IT Installation,

implementation,

& integration

Design solutions to fuse

lean, IT, & the supply

chain

Teach our clients to

build, sustain, & improve

their extended lean

enterprise

Transformation support

for the extended lean

enterprise

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Information Security Management System

ISO/IEC 27001 ISMS specifies requirements for establishing, implementing,

operating, monitoring, reviewing, maintaining and improving a documented

Information Security Management System within the context of the

organization's overall business risks. It specifies requirements for the

implementation of security controls customized to the needs of individual

organizations or parts thereof. It provides a comprehensive set of controls to

address all issues related to information security. ISO/IEC 27001:2013 aims to

provide a common basis for developing organizational security standards,

effective security management practice and provide confidence in inter-

organizational and intra-organizational information exchange. Hence, ISO/IEC

27001 certification will accrue the following benefits:-

Improve overall information security

Improve customer confidence and satisfaction

Improve compliance to security policies and requirements

Provide competitive edge

Facilitate continuous security improvement

Consulting

ISMS Compliance Checking

Implementing & Documenting

ISMS Risk Review

Internal Auditing Support

ISMS CAPA Monitoring and Review

ISMS Management Review

ISMS Surveillance Audit Preparation and Support

Training

Understanding the Requirement of ISO 27001:2013

Business Continuity Management

Corrective and Preventive Action

Measurement Effectiveness Workshop

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GROUP RESOURCES

Musri Tukiman M.Sc, B.Eng (Detroit), MIQM, MASQ

Wan Zainal Hanafi M.Phil, BSc (Chemistry), MIQM, MASQ

Abd Wahab Ikhsan MBA, BSc (Eng), IRCA Auditor

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QAI CONSULTANT BACKGROUND

MUSRI TUKIMAN, DIRECTOR/ PRINCIPAL CONSULTANT

Education

B. Civil Eng. (Detroit)

Master of Science in Manufacturing Systems Engineering, University of Warwick

Working Experience

Director and Principal Consultant QAI Sdn Bhd

Principal Consultant at :

Syarikat Perumahan Negara Berhad

Perbadanan Kemajuan Negeri Selangor

Majlis Bandaraya Shah Alam

Jabatan Kastam Diraja Malaysia Singapura, Johor, Melaka, Negeri Sembilan,

Kedah, Perlis, Kelantan dan Sabah

Jabatan Penerangan Malaysia

Lembaga Pelabuhan Kuantan

TH Travel & Services Sdn. Bhd.

PROLINTAS Group of Companies

CIDB DIY Scheme for Contractors

SPEED Concrete Industries Sdn Bhd

Auditor QMS, SIRIM at VELOSI QA Sdn. Bhd (Jan 95 – Nov 96)

QA Manager, ACPI Berhad (July – December 94)

QMS Auditor, SIRIM (1991 – 1994)

Certificate

Lead Assessor, 1992

“Course on ISO 9000 – Documenting and Implementing Quality Management

Systems”, SIRIM 1992

Member of Institute Quality Malaysia (IQM), 1999

ISO 9001:2015 Draft International Standard (DIS) Course, 2015 (BSI Training

Academy)

ISO 9001:2015 Workshop; Overview: Revision & Requirements, 2015 (IQM)

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WAN ZAINAL ABIDIN B. WAN HANAFI, DIRECTOR/ CONSULTANT

Education

B. Sc. (Hons) in Chemistry, 1985

Master of Philosophy Materials Technology, Brunel University

Working Experience

QA Manager at Nitto Denko Electronics (M) Sdn Bhd (1991)

QA Executive at Golden Hope Plantations, 1988

Consultancy experience:

Responsible for the development of consultancy and training services of ISO

9000 and Total Quality.

Appointed as Technical Expert to provide training and consultancy services in

the field of Quality Management by Asian Productivity Organisation (APO),

Tokyo, Japan.

Establishment, implementation, maintenance and continuous improvement of

Quality Management System including ISO 9000 standards and Malcolm

Baldrige US Presidential Award Criteria

Organising and coordinating TQM Programme to disseminate the quality

concept and practice throughout the client’s organisation.

Training Experience

Development and undertaking of Quality Education and Training Programme for

public and in-house courses in the following areas:

ISO 9000 Quality Management System

Malcolm Baldrige Award Criteria

Quality Auditing

Quality Awareness

Continuous Improvement in Quality System

Self-Assessment Workshop

Prevention of Recurrence (SBK - Saihatsu Boushi Katsudou)

Certificate

Lead Assessor, 1992

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ABDUL WAHAB B. IKHSAN, CONSULTANT

Education

Bachelor of Science (Engineering)

Master of Business Administration, Cranfield School of Management, UK

Working Experience

Management Consultant at QAI SDN BHD (1998 - Present)

General Manager at VELOSI QA SDN. BHD (1998)

Head, Project QA Engineering at SARAWAK SHELL BERHAD (1993)

Corporate Planning Executive at MALAYSIAN MINING CORPORATION BHD (1987)

Auditing Experience

Performed the following types of audits during the last 15 years.

Surveillance Audits on behalf of SIRIM (September 1995 - April 1998)

Second Party Audits on Design Consultant, Fabricators, Manufacturers and

other service providers in the Oil and Gas Industry (July 1987 - Present)

Consulting Experience

Act as internal consultant for Sarawak Shell Berhad and Esso Production

Malaysia Inc. and also as an external consultant for various companies and

organizations within ASEAN Region. (July 1987-Present)

Training Experience

Conducted Training both Public and In-House during the last 20 years in the

following disciplines:

Total Quality Management

ISO 9000 (Understanding the Standards and Documentation aspects)

Quality Auditing

General Management

Certificate

IRCA Registered Lead QMS Auditor

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COMPANY INFORMATION

Name : QAI Sdn Bhd

Registration Number : 354689-V

Correspondence Address : No.11, 1st Floor, Jalan USJ 10/1E,

Taipan Triangle, 47620 Subang Jaya,

Selangor Darul Ehsan.

Telephone / Facsimile : 03 – 5637 0745 / 03 – 5637 0744

Website : www.qai.com.my

Email : [email protected]

Bank : Maybank Berhad

Account Number : 512482102866

MOF Certificate Number : 357-02074092

MOF Validation Period : 19/03/2013 - 18/03/2016

Bumiputera Certification Number : BP22026823821124105

Registration :

Ministry of Finance

Sijil Akuan Pendaftaran Syarikat

Sijil Akuan Pendaftaran Bumiputera

: Syarikat Perumahan Negara Berhad

: Construction Industry Development Board (CIDB)

: HRD Class C Registered Training Provider

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APPENDIX 1- COMPANY PROFILE & TRACK RECORDS (SAMPLES OF SELECTED PROJECTS)

No. Organization & Type/Nature of business

(to provide contact no. & address)

Certification

Achieved (to

provide copy)

Duration &

Date

obtaining ISO

Certification

1. Maleja Corporation Sdn. Bhd.

Tel: 09-5133555

Add: B-3110, Taman Sekilau Maju II, Bukit

Sekilau, 25200 Kuantan, Pahang.

ISO 9001:2008

SIRIM, QAS Nov. 2010

2. Sri Melawati Holdings Sdn. Bhd.

Tel: 086- 330162

Add: No. 80, Lot 3366, 1st Floor, Park City

Commerce Square, Jalan Tun Ahmad

Zaidi, P.O. Box 452, 97008 Bintulu,

Sarawak.

ISO 9001:2008

SIRIM, QAS 2010

3. Speed Concrete Industries Sdn Bhd

Tel: 03-7885 0568

Add: B-03-29 & B-03-30

Block B, Merchant Square

No.1, Jalan Tropicana Selatan 1

Pju 3, 47410 Petaling Jaya

Selangor Darul Ehsan

MS ISO

9001:2008

SIRIM, QAS

2010

4. Perbadanan Kemajuan Negeri Selangor

(PKNS)

Tel: 03-79572955/4144

Add: Persiaran barat, Off Jalan Barat,

46505 Petaling Jaya, Selangor.

MS ISO

9001:2008

SIRIM, QAS

Dec. 2011

5. Global Prefab System Sdn. Bhd.

Tel: 03- 41476602

Add: No. 341 B&C, Lorong Sarawak,

Taman Melawati Urban 1, 53100

Kuala Lumpur.

MS ISO

9001:2008

SIRIM, QAS

2011

6. Eastbourne Corporation Bhd.

Tel: 082-647711

Add: Lot 218 & 219, 1st – 3rd Floor, Jalan

Haji Taha, 93400 Kuching, Sarawak

MS ISO

9001:2008

SIRIM, QAS

2011

7. Jabatan Kastam Diraja Malaysia

Wisma Kastam, Jalan Haji Saman

88100 Kota Kinabalu, Sabah

MS ISO

9001:2008

SIRIM, QAS

June – Dec

2012

8. PKNS Engineering & Construction Bhd.

Tel: 03-55194877/4100/4313

Add: No. 02-25, Kompleks PKNS Shah

MS ISO

9001:2008

SIRIM, QAS

Oct. 2012

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No. Organization & Type/Nature of business

(to provide contact no. & address)

Certification

Achieved (to

provide copy)

Duration &

Date

obtaining ISO

Certification

Alam, Persiaran Tasik, 40505 Shah Alam,

Selangor.

9. Projek Lintasan Kota Holdings Sdn Bhd

Peti 2, Tingkat 12, Menara PNB,

201-A, Jalan Tun Razak,

50400 Kuala Lumpur.

MS ISO

9001:2008

SIRIM, QAS

Mac 2013

10. Syarikat Perumahan Negara Berhad

Tingkat 9, Wisma Perkeso,

Jalan Tun Razak,

50400 Kuala Lumpur.

MS ISO

9001:2008

SIRIM, QAS

Apr – July

2013

11. Jabatan Kastam Diraja Malaysia

Jalan Pengkalan Chepa

15400 Kota Bharu

Kelantan Darul Naim

MS ISO

9001:2008

SIRIM, QAS

June – Aug

2013

12. Jabatan Kastam Diraja Malaysia

Cawangan Pencegahan dan

Rampasan, Bahagian Penguatkuasaan

Pejabat Jabatan Kastam Diraja

Malaysia, Jalan Ayer Hitam

Dengkil

MS ISO

9001:2008

SIRIM, QAS

Jan – May

2014

13. Lembaga Pelabuhan Kuantan

Tel: 09-5858000

Add: Peti Surat 161, Tanjung Gelang,

25720 Kuantan, Pahang.

MS ISO

9001:2008

SIRIM, QAS

Feb – Dec

2014

14. Tabung Haji Travel & Services Sdn Bhd

Level 24, Menara TH Selborn

153, Jalan Tun Razak

50400 Kuala Lumpur

MS ISO

9001:2008

Feb – August

2014

15. Jabatan Kastam Diraja Malaysia

Jalan Pengkalan Chepa

15400 Kota Bharu

Kelantan Darul Naim

MS ISO

9001:2008

SIRIM, QAS

May – June

2014

16. Jabatan Kastam Diraja Malaysia

Wisma Kastam, Jalan Haji Saman

88100 Kota Kinabalu, Sabah

MS ISO

9001:2008

SIRIM, QAS

June & Aug

2014

17. Jabatan Kastam Diraja Malaysia

Ibu Pejabat Jabatan Kastam Diraja

Malaysia

Kompleks Kementerian Kewangan

No. 3 Persiaran Perdana Presint 2

62592 WP Putrajaya.

MS ISO

9001:2008

SIRIM, QAS

Oct – Nov

2014

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No. Organization & Type/Nature of business

(to provide contact no. & address)

Certification

Achieved (to

provide copy)

Duration &

Date

obtaining ISO

Certification

18. Syarikat Perumahan Negara Berhad

Tingkat 9, Wisma Perkeso,

Jalan Tun Razak,

50400 Kuala Lumpur.

MS ISO

9001:2008

SIRIM, QAS

Oct 2014 –

Aug 2015

19. Perbadanan Kemajuan Negeri Selangor

No. 301, Ting 4, Blok 1, Laman Seri

Business Park, No. 7, Persiaran Sukan,

Seksyen 13, 40100 Shah Alam

MS ISO

9001:2008

SIRIM, QAS

10 man-days

(Jan – April

2015)

20. TH Travel & Services Sdn Bhd (THTS)

Level 24, Menara TH Selborn

153, Jalan Tun Razak,

50400 Kuala Lumpur.

MS ISO

9001:2008

SIRIM, QAS

4 months

(Feb – June

2015)

21. Lembaga Tabung Angkatan Tentera

(LTAT)

Tingkat 12 Bangunan LTAT

Jalan Bukit Bintang, Peti Surat 11542,

50748 Kuala Lumpur.

Kursus

Kesedaran ISO

9001:2015

September

2015

22. Perbadanan Kemajuan Negeri Selangor

(PKNS)

No. 301, Ting 4, Blok 1, Laman Seri

Business Park, No. 7, Persiaran Sukan,

Seksyen 13, 40100 Shah Alam.

Workshop for

upgrading

current QMS to

ISO 9001:2015

Sept - Dec

2015

23. Lembaga Tabung Angkatan Tentera

(LTAT)

Tingkat 12 Bangunan LTAT

Jalan Bukit Bintang, Peti Surat 11542,

50748 Kuala Lumpur.

ISO 9001:2015

Training

Nov – Dec

2015

24. TH Travel & Services Sdn Bhd (THTS)

Level 24, Menara TH Selborn

153, Jalan Tun Razak, 50400 Kuala

Lumpur

Perlaksanaan

MS ISO

9001:2008 bagi

tahun 2016

Dec 15 –

June 16

1.

Kementerian Pembangunan Wanita,

Keluarga Dan Masyarakat,

No. 55, Persiaran Perdana,

Presint 4, 62100 Putrajaya.

ISO/IEC

27001:2013

Dec 14 –

June 2015

2.

Lembaga Pelabuhan Kuantan

Tel: 09-5858000

Add: Peti Surat 161, Tanjung Gelang,

25720 Kuantan, Pahang.

ISO/IEC

27001:2013

March – Nov

2014

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No. Organization & Type/Nature of business

(to provide contact no. & address)

Certification

Achieved (to

provide copy)

Duration &

Date

obtaining ISO

Certification

3.

Kementerian Belia dan Sukan Malaysia

Bahagian Pengurusan Maklumat

Menara KBS, Presint 4,

Putrajaya

ISO/IEC

27001:2013 June 2014

4.

Lembaga Pelabuhan Kuantan

Tel: 09-5858000

Add: Peti Surat 161, Tanjung Gelang,

25720 Kuantan, Pahang.

MS ISO/IEC

27001:2007

SIRIM, QAS

September

2013

1.

Prolintas Expressway Sdn Bhd

Peti 2, Tingkat 12, Menara PNB,

201-A, Jalan Tun Razak,

50400 Kuala Lumpur.

e-QMS Jan – Dec

2014

1.

Projek Lintasan Kota Holdings Sdn Bhd

Peti 2, Tingkat 12, Menara PNB,

201-A, Jalan Tun Razak,

50400 Kuala Lumpur.

ISO 14001 &

OHSAS 18001

Aug 14 – July

2015

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OUR PROMINENT CLIENTS