sunteck info
TRANSCRIPT
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Mission & Vision Statement
Our Mission
To achieve service excellence in our most important relationships with our
network of sales, operations and capacity specialists, employees, and shipper
clients. In pursuit of our mission, we are focused on new, empowering
information systems, risk management strategies, and cutting our own path of
innovation and best practices.
Our Vision
To be seen as the best choice for transportation and logistics services in what
is a highly competitive market. Everyone we touch is a ‘customer’; satisfying
the needs of our customers is what drives our business.
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Who Sunteck Is
• SUNTECK is a multi-mode transportation solutions provider operating
through a network of sales, operations and capacity specialists.
• We offer a “business process outsource” model through which exclusive
independent agents represent us in the freight transportation marketplace
as a single source solution to a broad range of shipper customers.
• We meet shipper client transportation needs through deep relationships
with a broad range of equipment operators and drivers.
• Through our roots as a Top 20 freight broker, SUNTECK has a unique
market advantage: asset-based affiliate motor carrier with capacity to
provide over-the-road van and refrigerated truckload, intermodal container
dray and expedited services.
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Strong Management Team
Combined Industry Tenure – over 150 years
Ken Forster
CEO
Sean Clancy
CIO
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Wide Geographic Coverage
Over 110 Capacity & Brokerage Agent
Offices Nationwide
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Strong Financial Position
• Portfolio company of Comvest Partners - a private equity firm withmore than $2B in assets under management
• Investment resources available to advance our range of services& technology for our customers
• Steady growth curve since company founding in 1997
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Diversified Services Portfolio
As a brokerage and capacity services provider, SUNTECK offers:
• Truckload - dry van, temperature-controlled, flatbed
• Less-Than-Truckload
• Intermodal - door-to-door, door-to-port, port-to-port
• Drayage - export/import and domestic, container or van, loaded or empty
• Expedited
• Heavy Haul/Drop-deck
• Yard Spotting
• Distribution & Logistics - last mile, pool distribution, reverse logistics,
white glove
• Dedicated equipment
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Brokerage Group
• Relentless in our efforts to exceed our customers' tactical expectations
while adding strategic value.
• Experienced and knowledgeable people, empowered with proprietary,
web-enabled, state-of-the-art operating system, deliver unsurpassed
service and customer satisfaction on every shipment.
• As an intermediary, we carefully consider the qualifications of the
equipment operators we contract with to service our shipper clients’
needs.
• Practical risk management approach: SUNTECK is one of few brokers that
have Primary Truck Broker Liability Insurance ($2 Million policy).
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Capacity Group
• SUNTECK provides direct motor carrier services through an affiliated
family of operating units which specialize in over-the-road van and
refrigerated truckload, intermodal container dray and expedited services.
• Our goal is to make it easy for shippers to get their products moved on-
time, intact, and at the right price.
• We answer the needs of customers by providing industry-leading trucking
service options that can handle all types of shipments.
• Attention to safety is a top priority. Our “safety first” operations approach
protects the public and freight in transit and will continue to be a primary
focus in our business.
• We have over 850 trucks in our fleet and over 900 drivers. 1/20/15
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Modal Diversity Is A Core Strength
SUNTECK transports over 300,000 shipments a year via a
variety of modes
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Expertise Through Customer Diversity
SUNTECK services customers in 72 of the 82 SIC groups.
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Organization
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Focused on Managing Risk
• Minimizing Risk
• Insurance meets or exceeds industry standards
• Superior management of hired carriers
• Safety programs and stringent hiring practices for our own drivers
• Insurance - Brokerage Group
• Brokered freight
• $500k in Contingent Cargo instead of the industry standard $100k
• Primary Truck Broker Liability Insurance -- $2 Million policy
• Less than 10% of brokerage service providers have thiscoverage; an extra level of protection for the shipper
• Surety Bond of $100k (most brokers only carry a $75k surety bond)
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Focused on Managing Risk
• Carrier Management - Brokerage Group
• Fully staffed 24/7 carrier relations department; agreements with
over 20,000 diversified carriers
• Test for validated credentials
• Operating authority – FMCSA
• DOT safety rating – SaferSys
• Proper insurance – Transcore Carrier Watch
• Monitor industry watchdog sites for complaints
• Internal scoring mechanism on performance (combination of
the above plus SUNTECK’s own experience with the carrier;
i.e. 5-Star, 4-Star, etc.)
Carriers must meets this litmus test in order to qualify to haul for
SUNTECK
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Focused on Managing Risk – Capacity
• Safety department works with agents to continuously monitor and
improve CSA scores
• Hiring and retention of quality commercial drivers
• New driver orientation
• Training of owner/operators to promote safety
• Pre-trip inspection processes
• Hours of service and log auditing procedures
• Quarterly vehicle inspections
• Visiting agents’ locations for driver appreciation meetings
• Random drug testing, thorough background checks
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Endorsements From Third Parties
• Member EPA SmartWay Partnership; certified with highest score possible
• Performance-Certified by Transportation Intermediaries Association
• Internet Truck Stop Diamond Broker
• Top 13 brokerage firm in US 2014 (Transport Topics)
• Top 100 3PL (Food Logistics)
• “Sunteck has a success plan for difficult times” – Inbound Logistics
• “Sunteck masters the agent model” – Armstrong & Associates
