soalan teori etn 503

8/18/2019 Soalan Teori Etn 503

1/18

ETN 503 ©2014 Hak Cipta Kerajaan Malaysia

TERHAD

TERHAD

NO. KAD PENGENALAN

ANGKA GILIRAN

KOLEJ VOKASIONAL MALAYSIA

BAHAGIAN PENDIDIKAN TEKNIK DAN VOKASIONAL

KEMENTERIAN PENDIDIKAN MALAYSIA

DIPLOMA VOKASIONAL MALAYSIA (TEKNOLOGI ELEKTRONIK)

SUPERVISORY SKILL 1 ETN 503

SEMESTER 5/2014

PENTAKSIRAN AKHIR TEORI

2 JAM

ARAHAN PENTAKSIRAN1 Tulis nombor kad pengenalan dan angka giliran anda pada petak yang disediakan.

2 Tunjukkan kad pengenalan anda untuk disemak oleh Pengawas Peperiksaan/Pentaksir.

3 Anda perlu berpakaian sesuai mengikut peraturan yang ditetapkan oleh kolej.

4 Baca arahan soalan dengan teliti. Rujuk kepada Pengawas Peperiksaan / Pentaksir

sekiranya terdapat sebarang kekeliruan.

5 Anda tidak dibenarkan berbincang atau berhubung dengan calon lain semasa

peperiksaan.

6 Anda dikehendaki menjawab dalam ruang jawapan yang disediakan pada kertas

soalan ini. Anda boleh meminta kertas jawapan tambahan sekiranya ruang yang

disediakan tidak mencukupi.

7 Jawapan anda hendaklah dihantar bersama dengan kertas soalan ini.

Kertas soalan ini mengandungi 17 halaman bercetak


2/18

2

ETN 503 ©2014 Hak Cipta Kerajaan Malaysia [Lihat halaman sebelah]

TERHAD

JAWAB SEMUA SOALAN

1. Anda dibekalkan dengan catatan mesyuarat seperti di lampiran A. Mesyuarattersebut membincangkan cara penambahbaikan mutu produk keluaran syarikat tempatanda berkerja. Sebagai seorang penyelia di syarikat, anda dikehendaki:

a) Menyediakan minit mesyuarat berpandukan lampiran A.[ 7 markah ]

b) Berdasarkan minit mesyuarat yang disediakan di 1(a) senaraikan agendamesyuarat tersebut. [ 3 markah ]

c) Tunjukkan surat panggilan bagi mengadakan mesyuarat tersebut.[ 3 markah ]

2. Komunikasi merupakan proses penyampaian maklumat dari satu pihak (penyampai)kepada pihak yang lain (penerima).

a) Komunikasi dikatakan berkesan apabila ianya merangkumi antara faktor-faktor berikut:i) kandunganii) kejelasaniii) kebenaraniv) kepercayaanv) kaedah penyampaian

vi) kesinambunganvii) keupayaan mendengar

Anda dikehendaki menghuraikan mana-mana empat faktor di atas.[8 markah ]

b) Seorang pekerja di syarikat anda kerap tidak hadir bertugas. Sebagai seorangpenyelia anda dikehendaki mencadang dan menerangkan satu kaedahkomunikasi yang sesuai bagi mengatasi masalah pekerja tersebut.

[5 markah ]


3/18

3


TERHAD

3. Berdasarkan dokumen pembelian (invoice) peralatan seperti dalam lampiran B,lakukan perkara-perkara berikut:

a) Senaraikan peralatan yang dikategori sebagai harta modal dan inventori.[4 markah ]

b) Lengkapkan borang KEW PA 2 (harta modal) dan KEW PA 3 (inventori)dengan merujuk pada lampiran B.

[8 markah ]

4. a) Kehebatan seseorang untuk berucap bermula dengan bagaimana beliau

menukarkan suasana kelompok penonton untuk turut berada dalam “duniaucapannya” dengan menggunakan pelbagai teknik pengucapan. Senaraikanempat teknik pengucapan awam yang berkesan.

[ 4 markah ]

b) Sebuah syarikat pengeluar peralatan elektronik akan mengadakan majlispelancaran produk baru syarikatnya. Sebagai seorang penyelia, andadikehendaki menyediakan teks ucapan bagi majlis pelancaran tersebut.

[ 8 markah ]


4/18

4


TERHAD

LAMPIRAN A

CATATAN MESYUARAT

Tarikh : 21 hb April 2014 (Isnin)

Masa : 10.00 pagi

Tempat : Bilik Operasi BPE, Balik Pulau Enterprise, Pulau Pinang

Agenda Mesyuarat

1.0 Ucapan Aluan Pengerusi

Pengerusi- mengucapkan ribuan terima kasih kepada semua AJK yang dapat hadir

dalam mesyuarat tersebut.

- menjemput Pengurus Besar menyampaikan ucapan.

2.0 Ucapan Pengurus Besar

Pengurus Besar

- Merakamkan kesyukuran dan terima kasih kepada AJK yang dapat hadir pada

hari ini dan hasil kerjasama daripada AJK semua syarikat makin berkembang

- Memberitahu bahawa syarikat akan mengeluarkan produk baru bagi mengatasi masalah prduk yang lama

- Mengharapkan semua AJK berkerjasama dalam menjalankan tugas demi

memajukan syarikat. - tindakan semua AJK

3.0 Post mortem kelemahan produk sebelum ini.

- Penyelia bahagian kawalan kualiti (En. Ahmnad b Nordin)

membentangkan beberapa kelemahan perintang ½ watt. Antara

kelemahann ya ialah :

i) nilai rintangan tidak tepat ii) kod warna kurang jelas

4.0 Cara mengatasi.

- Penyelia Bahagian Kejuruteraan (En. Jamil bin Mahyuddin)

mencadangkan agar mesin mengecat kod warna perintang dinaik taraf

pada bahagian matanya. - tindakan bahagian kewangan

- Penyelia Bahagian Pengeluaran (Pn. Zaharah bt Osman) mencadangkan

supaya mesin yang melaras nilai perintang ditukar kepada mesin yang

baru. - tindakan bahagian kewangan


5/18

5


TERHAD

5.0 Hal-hal Lain.

- En Ishak bin Amran mencadangkan agar syarikat menghantar pekerja

berkursus berkaitan dengan mesin yang baharu.

- tindakan unit latihan

- Pn. Basiroh bt Jamail berkata beliau akan menguruskan sebutharga

daripada beberapa syarikat pengeluar mesin perintang

6.0 Penutup.

- Pengurusi mengharapkan agar semua kakitangan bekerjasama dan

berusaha meningkatkan produktiviti syarikat

Mesyuarat ditangguhkan pada jam 11.45 pagi


6/18

6


TERHAD

……………………………………..………… Tandatangan & Cop Pelanggan

(Sila kembalikan salinan selepas ditandatangani & dicop)

LAMPIRAN B

BIL PERKARA NO TEMPAHAN KUANTITI

HARGA

SEUNIT

(RM)

JUMLAH

(RM)

1.TV LED - PENSONIC LMX52- MADE IN

MALAYSIA- 1 2500.00 2500.00

2.HAND DRILL 12 V D.C – BOSH – MADE IN

KOREA- 1 160.00 160.00

3. LANGSIR KAIN COTTON – 20 METER - 1 SET 1350.00 1350.00

4.VACCUM PANASONIC 40 WATT/AU – MADE

IN JAPAN- 1 300.00 300.00

JUMLAH RM 4310.00

PENDAHULUAN RM -

BAKI RM -

No 3003 Jalan Guar NangkaGial, Mata Ayer

02500 Kangar

Perlis

Tel : 04-9863003 / 019 - 4453003

Perkhidmatan lori hasil pertanian, binatang ternakan, kayu kayan, bahan binaan & jalan , alat jentera pertanian, baja, kayugergaji dan barangan lusuh. Perkhidmatan membekal peralatan pejabat, alat tulis, peralatan computer dan ICT. Perkhidmatanmembekal barang runcit, menjual makanan & minuman, bahan basah dan katering.

BIL TUNAI / INVOIS

Tarikh :02/04/2014

Perhatian kepada: KETUA UNIT

ELEKTRONIK

No: 0010

Kepada :

PENGARAH

KOLEJ VOKASIONAL PERLIS

KV ENTERPRISE

……………………………………………...

Tandatangan

Barangan yang telah dijual tidak boleh dikembalikan.Bayaran melalui cek hendaklah dipalang di atas nama;

KV ENTERPRISE No. Akaun Bank, CIMB Bank Berhad 07654 0009 99292


7/18

7


TERHAD

KEW.PA-2

( No. Siri Pendaftaran : )

DAFTAR HARTA MODAL

Kementerian / Jabatan :

Bahagian :

BAHAGIAN AKod Nasional

Kategori

Sub Kategori

Jenis/Jenama/Model

Buatan Harga Perolehan Asal

Jenis dan No. Enjin Tarikh Diterima

No. Casis/Siri Pembuat No. Pesanan Rasmi Kerajaan

No. Pendaftaran (Bagi

Kenderaan)

Tempoh Jaminan

Nama Pembekal

Dan Alamat :

KOMPONEN/AKSESORI :

…………………………………

Tandatangan Ketua Jabatan

Nama :

Jawatan :

Tarihk :

Cop :

PENEMPATAN

Lokasi

Tarikh

Nama Pegawai

Tandatangan

PEMERIKSAANTarikh

Status Aset

Nama Pemeriksa

Tandatangan

PELUPUSAN / HAPUS KIRARujukan Kelulusan Tarikh Kaedah Pelupusan Tandatangan


8/18

8


TERHAD

KEW.PA 3

(NO. Siri Pendaftaran : )

DAFTAR INVENTORI

Kementerian / Jabatan :

Bahagian :

Kod Nasional

Kategori

Sub Kategori

Jenis Harga Perolehan Asal

Kuantiti Tarikh Diterima

Unit Pengukuran No. Pesanan Rasmi

Kerajaan Dan Tarikh

Nama Pembekal Dan Alamat : …………………………………

Tandatangan Ketua Jabatan

Nama :

Jawatan :

Tarikh :

Cop :

PENEMPATAN

Kuantiti

No. Siri Pendaftaran

Lokasi

Tarikh

Nama Pegawai

Tandatangan

PEMERIKSAANTarikh

Status Aset

Nama Pemeriksa

Tandatangan

PELUPUSAN / HAPUS KIRATarikh Rujukan Kaedah Pelupusan Kuantiti Lokasi Tandatangan


9/18

9


TERHAD

Ruang Jawapan

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........


10/18

10


TERHAD

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........


11/18

11


TERHAD

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........


12/18

12


TERHAD

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........


13/18

13


TERHAD

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........


14/18

14


TERHAD

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........


15/18

15


TERHAD

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........


16/18

16


TERHAD

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

.................................................................................................................................................. .........

...........................................................................................................................................................

...........................................................................................................................................................

...........................................................................................................................................................


17/18


18/18

soalan teori etn 503

Documents