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RSPO Principles & Criteria Main Surveillance Assessment Report Report Number CU815104 RSPOPC-SUM-REPORT.F01 OCT2013 Page 1 of 31 Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor, Persiaran Raja Muda Musa, Off Jalan Sg Bertih, Teluk Gadong, 41100, Klang, Selangor. Malaysia. Tel: +603-3377 1600 / 1700 RSPO PRINCIPLES & CRITERIA PUBLIC SUMMARY REPORT MAIN ASSESSMENT Malaysia SAPI PPB Oil Palms Berhad 2013 Report prepared by: Simon Selvaraj (Lead Assessor) Certification decision by: Nurhadi (Certifier) Certifying Office Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor, Persiaran Raja Muda Musa, Off Jalan Sg Bertih, Teluk Gadong, 41100 Klang, Selangor, Malaysia [email protected] Tel: +603-3377 1600 / 1700 Control Union Certifications Control Union Certifications is a member of the Control Union World Group - an international inspection and certification body. CUC performs assessments and certification in many agricultural based fields such as FSC, RSPO, and Organic production, Sustainable Textile Production, Organic Exchange, GLOBALGAP, HACCP, BRC, GMP and GTP. CUC is accredited by the Dutch Council of Accreditation (RVA) on the European quality standard EN 45011 for the inspection and certification of CUC Organic program (according to the EU regulation 2092/91) and GLOBALGAP program. When requested a copy of the accreditation certificate can be obtained from CUC. Control Union (Malaysia) Sdn Bhd is a registered affiliate member of RSPO and is a private limited company owned by the Control Union World Group based in Malaysia. Control Union (Malaysia) Sdn Bhd is authorized to conduct and issue certification on behalf of RSPO and Control Union Certifications. RSPO Membership Number 8-0025-06-000-00 RSPO Approval Date 12/01/2006 Affiliate Membership http://www.rspo.org/en/member/339

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Page 1: RSPO audit Report€¦ · Main Surveillance Assessment Report Report Number CU815104 RSPOPC-SUM-REPORT.F01 OCT2013 Page 1 of 31 Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor,

RSPO Principles & Criteria Main Surveillance Assessment Report

Report Number CU815104

RSPOPC-SUM-REPORT.F01 OCT2013 Page 1 of 31

Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor, Persiaran Raja Muda Musa, Off Jalan Sg Bertih, Teluk Gadong, 41100, Klang, Selangor. Malaysia.

Tel: +603-3377 1600 / 1700

RSPO PRINCIPLES & CRITERIA PUBLIC SUMMARY REPORT

MAIN ASSESSMENT

Malaysia

SAPI PPB Oil Palms Berhad

2013

Report prepared by: Simon Selvaraj (Lead Assessor)

Certification decision by: Nurhadi (Certifier)

Certifying Office

Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor, Persiaran Raja Muda Musa,

Off Jalan Sg Bertih, Teluk Gadong, 41100 Klang, Selangor, Malaysia [email protected]

Tel: +603-3377 1600 / 1700

Control Union Certifications Control Union Certifications is a member of the Control Union World Group - an international

inspection and certification body. CUC performs assessments and certification in many agricultural

based fields such as FSC, RSPO, and Organic production, Sustainable Textile Production, Organic

Exchange, GLOBALGAP, HACCP, BRC, GMP and GTP.

CUC is accredited by the Dutch Council of Accreditation (RVA) on the European quality standard EN 45011 for the inspection and certification of CUC Organic program (according to the EU regulation 2092/91) and GLOBALGAP program. When requested a copy of the accreditation certificate can be

obtained from CUC.

Control Union (Malaysia) Sdn Bhd is a registered affiliate member of RSPO and is a private limited company owned by the Control Union World Group based in Malaysia. Control Union (Malaysia)

Sdn Bhd is authorized to conduct and issue certification on behalf of RSPO and Control Union Certifications.

RSPO Membership Number 8-0025-06-000-00

RSPO Approval Date 12/01/2006

Affiliate Membership http://www.rspo.org/en/member/339

Page 2: RSPO audit Report€¦ · Main Surveillance Assessment Report Report Number CU815104 RSPOPC-SUM-REPORT.F01 OCT2013 Page 1 of 31 Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor,

RSPO Principles & Criteria Main Surveillance Assessment Report

Report Number CU815104

RSPOPC-SUM-REPORT.F01 OCT2013 Page 2 of 31

Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor, Persiaran Raja Muda Musa, Off Jalan Sg Bertih, Teluk Gadong, 41100, Klang, Selangor. Malaysia.

Tel: +603-3377 1600 / 1700

Table of Contents

PART 1: SCOPE OF THE CERTIFICATION ASSESSMENT AUDIT .............................................................. 4

1.1 COMPANY AND CONTACT DETAILS ...................................................................................................... 4 1.2 RSPO MEMBERSHIP & CERTIFICATION DETAILS .................................................................................... 4 1.3 MAIN SURVEILLANCE ASSESSMENT DETAILS ......................................................................................... 4 1.4 ASSESSMENT TYPE ............................................................................................................................ 4 1.5 LOCATION OF THE PALM OIL MILL ....................................................................................................... 4 1.6 PALM OIL MILL OUTPUT AND APPROXIMATE TONNAGES CERTIFIED ........................................................... 4 1.7 GENERAL DESCRIPTION OF SUPPLY BASE .............................................................................................. 5

1.7.1 Location of the Supply Base ............................................................................................... 5 1.7.2 Statistics of the Supply Base and Estimated Tonnes of FFB produced per year ............... 5 1.7.3 Conservation and HCV Area (Ha) ....................................................................................... 5 1.7.4 Percentage of Planted Oil Palm by different Age Ranges ................................................ 5 1.7.5 Calculation of the Number of Production Units (N) to Sample for the Mill ..................... 5

1.8 PROGRESS OF ASSOCIATED SMALLHOLDERS OR OUT-GROWERS, IF APPLICABLE TO THIS ASSESSMENT ............. 5 1.9 LOCATION MAP FOR THIS CERTIFICATION UNIT (SEE APPENDIX 1) ........................................................... 6

PART 2: PARTIAL CERTIFICATION ........................................................................................................ 6

2.1 MANAGEMENT STRUCTURE ............................................................................................................... 6 2.2 NON-COMPLIANCE IDENTIFIED WITH 2.1 ABOVE ................................................................................... 6 2.3 SUMMARY OF THE TIME BOUND PLAN ................................................................................................. 6 2.4 UN-CERTIFIED UNITS OR HOLDINGS .................................................................................................... 7 2.5 SUMMARY OF THE FINDINGS FOR PARTIAL CERTIFICATION ....................................................................... 8 2.6 PARTIAL CERTIFICATION AUDIT AGENDA .............................................................................................. 8

PART 3: AUDIT PROCESS...................................................................................................................... 9

3.1 ABOUT THE CERTIFICATION BODY ....................................................................................................... 9 3.2 AUDIT TEAM ................................................................................................................................... 9

3.2.1 Qualifications of the Lead Auditor ........................................................................................... 9 3.2.2 Qualifications of the Assessment Team ................................................................................. 10

3.3 AUDIT METHODOLOGY.................................................................................................................... 11 3.3.1 General Overview ............................................................................................................ 11 3.3.2 Assessment agenda for this Audit ................................................................................... 12

PART 4 ASSESSMENT FINDINGS ........................................................................................................ 13

4.1 LEAD ASSESSOR’S SUMMARY AND RECOMMENDATION FOR CERTIFICATION ............................................. 13 4.2 SUMMARY OF THE FINDINGS BY PRINCIPLES AND CRITERIA .................................................................... 13

Principle 1: Commitment to Transparency ..................................................................................... 13 Principle 2: Compliance with Applicable Laws and Regulations .................................................... 14 Principle 3: Commitment to Long-Term Economic and Financial Viability ..................................... 14 Principle 4: Use of Appropriate Best Practices by Growers and Millers ......................................... 15 Principle 5: Environmental Responsibility and Conservation of Natural Resources and Biodiversity ........................................................................................................................................................ 17 Principle 6: Responsible Consideration of Employees and of Individuals and Communities by Growers and Millers ........................................................................................................................ 18 Principle 7: Responsible Development of New Plantings ................................................................ 19 Principle 8: Commitment to Continuous Improvement in Key Areas of Activity ............................. 19

4.3 NON-CONFORMITY RAISED DURING THIS AUDIT AND ANY FROM THE PREVIOUS YEAR, IF APPLICABLE ......... 20 4.3.1 Non-Conformities Identified during this Audit ...................................................................... 21 4.3.2 Non-Conformity Identified during the last ASA, not applicable for MA ................................ 22 Non-were raised during the last audit as this is the Main Assessment.......................................... 22 4.3.3 Observations Raised During this Audit .................................................................................. 22

4.4 ISSUES THAT WERE RAISED DURING THE STAKEHOLDER CONSULTATION, IF ANY ......................................... 22

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RSPO Principles & Criteria Main Surveillance Assessment Report

Report Number CU815104

RSPOPC-SUM-REPORT.F01 OCT2013 Page 3 of 31

Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor, Persiaran Raja Muda Musa, Off Jalan Sg Bertih, Teluk Gadong, 41100, Klang, Selangor. Malaysia.

Tel: +603-3377 1600 / 1700

PART 5: RSPO SUPPLY CHAIN CERTIFICATION ................................................................................... 25

5.1 POM INCLUDED IN THE SCOPE OF THE AUDIT ..................................................................................... 25 5.2 CONFIRMATION OF THE COMPANY’S SUMMARY OF ANNUAL CERTIFIED VOLUME OF RSPO CERTIFIED PALM

OIL AND PALM KERNEL OVER A SPECIFIED PERIOD ...................................................................................... 25 5.3 SUMMARY REPORT INCLUDING A BRIEF DESCRIPTION OF THE SCOPE OF CERTIFICATION ............................. 25 5.4 MONTHLY RECORDS OF CERTIFIED FFB, CPO AND PK SINCE THE LAST AUDIT ........................................... 25 5.5 RECORDS OF CERTIFIED CPO & PK SOLD UNDER GREENPLAM TO BUYERS SINCE THE LAST AUDIT, IF ANY....... 26 5.6 RECORDS OF CERTIFIED CPO & PK SOLD UNDER UTZ ETRACE TO BUYERS SINCE THE LAST AUDIT, IF ANY ...... 26 5.7 NON-CONFORMITIES IDENTIFIED DURING THIS AUDIT ............................................................................ 26 5.8 DESCRIPTION OF THE ORGANIZATIONAL MANAGEMENT SYSTEMS ............................................................ 27 5.9 FINAL CERTIFICATION DECISION BY CONTROL UNION FOR THE RSPO SCCS AUDIT OF THE POM ................... 27

PART 6: CERTIFIED ORGANISATION’S ACKNOWLEDGEMENT OF INTERNAL RESPONSIBILITY ........... 27

6.1 DATE OF NEXT ASA ........................................................................................................................ 27 6.2 DATE FOR CLOSURE OF NON-CONFORMITIES ...................................................................................... 27 6.3 SIGNING BY THE CLIENT ................................................................................................................... 28 6.4 SIGNING BY THE LEAD AUDITOR ........................................................................................................ 28 6.5 SIGNING BY THE CERTIFIER ............................................................................................................... 28

PART 7: APPENDICIES ........................................................................................................................ 29

APPENDIX 1: LOCATION MAP FOR THIS CERTIFICATION UNIT .......................................................................... 29 APPENDIX 2: LIST OF ABBREVIATIONS ........................................................................................................... 31

Page 4: RSPO audit Report€¦ · Main Surveillance Assessment Report Report Number CU815104 RSPOPC-SUM-REPORT.F01 OCT2013 Page 1 of 31 Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor,

RSPO Principles & Criteria Main Surveillance Assessment Report

Report Number CU815104

RSPOPC-SUM-REPORT.F01 OCT2013 Page 4 of 31

Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor, Persiaran Raja Muda Musa, Off Jalan Sg Bertih, Teluk Gadong, 41100, Klang, Selangor. Malaysia.

Tel: +603-3377 1600 / 1700

PART 1: SCOPE OF THE CERTIFICATION ASSESSMENT AUDIT

1.1 Company and Contact Details

Company Name: PPB Oil Palms Berhad (376090-W)

Business Address: 15th Floor Wisma Jerneh, No. 38 Jalan Sultan Ismail, Kuala Lumpur, Malaysia

Contact Person: Mr. Simon Siburat

Office Telephone: +6089-671546

E-Mail: [email protected]

Web Site: -

Other Certifications Held: ISCC

1.2 RSPO Membership & Certification Details

RSPO Membership Number: 042-04(O) (1-0011-04-000-00)

Registered Client Name: Wilmar International

Certificate Number: C815104CU-RSPO-01.2013

Start Date Of Certificate: 24-12-2008

End Date Of Certificate: 23-12-2013

Date Of Original Certification: 24-12-2008

Scope: Certification of the Palm Oil Mill and Supply Bases

Type Of Certification: Single site

Duration Of Certificate: 5 Years from date of certification

1.3 Main Surveillance Assessment Details

Dates Of This Audit: 16th

-18th

Dec 2013

Audit Number: Re- Main Assessment

1.4 Assessment Type

This is a RSPO Principles &Criteria Compliance assessment of the palm oil mill and its respective supply bases as listed in this report below.

1.5 Location of the Palm Oil Mill

Name Palm Oil Mill

Mill Capacity

Location GPS Reference

(POM) MT/Hour Address Longitude Latitude

Sapi Palm Oil Mill 60 KM100, Jalan Sandakan- Telupid, 90009, Sandakan, Sabah, Malaysia

117º23’9.392” E 05º44’2.926” N

1.6 Palm Oil Mill Output and Approximate Tonnages Certified

Figures below are from:

Only from certified supply bases (Y/N). YES

Combining certified with uncertified supply bases (Y/N). NO

If the Mill is receiving FFB from uncertified supply bases outside the audit scope, such uncertified sources is highlighted under the following sections as seen applicable:

a. PART 1, Section 1.7 – General Description of Supply Base, b. PART 2: Partial Certification, Section 2.4 – Uncertified Units or Holdings, c. PART 5: RSPO Supply Chain Certification of this report

Projected Production from the last 12 Months (MT)

Actual Production for this Audit Year Dec 2012 – Nov 2013 (MT)

Projected 12 Months (MT) Forecast Certified in this Report

Oct 2013 – Sept 2014

FFB CPO PK FFB CPO PK FFB CPO PK

164,185 35,820 6,559 143,350.49 30,467.18 5,435.29 159,500 35,090 7,097

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RSPO Principles & Criteria Main Surveillance Assessment Report

Report Number CU815104

RSPOPC-SUM-REPORT.F01 OCT2013 Page 5 of 31

Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor, Persiaran Raja Muda Musa, Off Jalan Sg Bertih, Teluk Gadong, 41100, Klang, Selangor. Malaysia.

Tel: +603-3377 1600 / 1700

1.7 General Description of Supply Base

Sapi Palm Oil Mill consists of 2 supply base, namely Sapi 1 & Sapi 2 estate and Kiabau Estate; the details of the supply base are listed in table 1.7.1 below.

1.7.1 Location of the Supply Base

OPP

Oil Palm Plantation

Location GPS reference Area Summary (Ha)

Name Address Longitude Latitude Total Mature

OPP 01

Sapi 1 & Sapi 2 Estate

KM100, Jalan Sandakan- Telupid, 90009, Sandakan, Sabah, Malaysia

05º43’57.95” N 117º23’13.69

2” E

6,861 5,378.60

OPP 02

Kiabau Estate Locked Bag 34, 90009 Sandakan, Sabah, Malaysia

05°45'41.196" N 117° 14'

49.192" E 1,655.1 1,233

TOTAL 8,516.10 6,611.60

1.7.2 Statistics of the Supply Base and Estimated Tonnes of FFB produced per year

OPP Oil Palm Plantation Estimated FFB/Year (MT) Planting Years Cycle (Years) OPP 01 Sapi 1 & Sapi 2 Estate 133,400 1998 - 2011 25 OPP 02 Kiabau Estate 26,100 1992 - 2004 25

TOTAL 83,600

1.7.3 Conservation and HCV Area (Ha)

OPP Oil Palm Plantation Conservation Area (Ha) HCV Area (Ha) * HCV part of Conservation

OPP 01 Sapi 1 & Sapi 2 Estate 35.76 Yes OPP 02 Kiabau Estate 110.10

TOTAL - 145.86

* Indicate if HCV area is part of the Conservation Area. If the HCV area is part of the Conservation Area, then “YES” otherwise, “No”

1.7.4 Percentage of Planted Oil Palm by different Age Ranges

OPP Planting Years by 5 year Ranges

1989-1993 2001 -2005 2006 – 2010 2011 –

2015 -

- Total

OPP 01 977.31

(18.17%) 2,098.12

(39%) 1,724.74 (32.13%)

578.41 (10.7%)

5,378.60 (100%)

OPP 02 961.74 (78%)

271.26 (22%)

1,233

(100%)

1.7.5 Calculation of the Number of Production Units (N) to Sample for the Mill

N = 0.8√Y, where “Y” is the number of units, with the result always to be rounded “up” to the next whole integer. Where only a sample of the supply base is assessed, units not previously assessed, or assessed earlier in the certification program, are to be preferred over those more recently assessed

For the Mill, how many units make up the production base?

Owned estates (Y) N = 0.8√Y Smallholders (Z) N = 0.8√Z

2 2 - -

Explanation as to the selection of estates sampled

Only 1 supply base.

1.8 Progress of associated Smallholders or Out-growers, if applicable to this assessment

Progress of associated Smallholders or Out-growers towards Compliance with relevant Standards - should be in accordance to the 3 year implementation plan, if applicable to this assessment

No smallholder supplying FFB to this mill.

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RSPO Principles & Criteria Main Surveillance Assessment Report

Report Number CU815104

RSPOPC-SUM-REPORT.F01 OCT2013 Page 6 of 31

Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor, Persiaran Raja Muda Musa, Off Jalan Sg Bertih, Teluk Gadong, 41100, Klang, Selangor. Malaysia.

Tel: +603-3377 1600 / 1700

1.9 Location Map for this Certification Unit (See Appendix 1)

PART 2: PARTIAL CERTIFICATION

The rules for partial certification allow organizations that have a majority holding in and / or management control of more than one autonomous company growing oil palm to certify individual management units and / or subsidiary companies subject to certain rules.

2.1 Management Structure

Section Criteria Yes/No If “Yes” If “No”

2.1.1 Is the certified operation (POM and supply base as detailed above) a stand-alone operation and there are no other plantations or mills owned by the same company?

No Section 2 is N/A

Go to 2.1.2

2.1.2 Is the certified operation part of a simple structure of operations owned by one company?

Yes Go to 2.1.5 Go to 2.1.3

2.1.3 Are there statements of the ultimate controlling shareholders and directors in the managing agency company/companies:

a. Explaining the legal relationship and the management arrangements with the subsidiary companies and / or with any operating groups?

N/A Go to 2.1.4

Go to 2.2.1

2.1.4 b. A statement of commitment to complying with the spirit of the RSPO for all companies and subsidiaries involved with the growing of oil palm and for the production of palm oil?

N/A Go to 2.4 Go to 2.2.2

2.1.5 Is there a time bound plan in place for all subsidiaries, estates and palm oil mills?

Yes Go to 2.3 2.2.3

2.1.6 Is the parent company or one of its majority owned and / or managed subsidiaries a member of RSPO.

Yes

2.2 Non-compliance Identified with 2.1 Above

Section Non-compliance findings NC raised Category

2.2.1 There is no explanation as to the company’s structure and therefore it Is not possible to conduct an effective audit against the rules for partial certification.

- Major

2.2.2 There is no statement of commitment to complying with the spirit of the RSPO for all companies within the company structure.

- Major

2.2.3 There is no time bound plan in place for the certification for all subsidiaries, estates and mills.

- Major

2.2.4 No applicable membership of the RSPO. - Major

2.3 Summary of the Time Bound Plan

Section Requirement Findings and any action required

2.3.1 Does the plan include all subsidiaries, estates and mills?

Yes, all PPB subsidiaries.

2.3.2 Is the time bound plan challenging? Age of plantations. Location. Mill development. Infrastructure. Compliance with applicable law.

Not Applicable as all the Palm Oil Mill & Estate under PPB Oil Palm subsidiaries had been RSPO certified.

2.3.3 Have there been any changes since the last audit? Are they justified?

No Changes.

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RSPO Principles & Criteria Main Surveillance Assessment Report

Report Number CU815104

RSPOPC-SUM-REPORT.F01 OCT2013 Page 7 of 31

Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor, Persiaran Raja Muda Musa, Off Jalan Sg Bertih, Teluk Gadong, 41100, Klang, Selangor. Malaysia.

Tel: +603-3377 1600 / 1700

Section Requirement Findings and any action required

2.3.4 If there have been changes, what circumstances have occurred?

N/A-refer 2.3.3

2.3.5 Have there been any stakeholder comments?

No stakeholder comments received for the inspected units.

2.3.6 Have there been any newly acquired subsidiaries?

No as per the time of audit.

2.3.7 Have there been any isolated lapses in the implementation of the plan?

N/A –refer 2.3.3

2.3.8 Has there been any systematic failure to proceed with the implementation of the plan?

N/A –refer 2.3.3.

2.3.9 General statement as to progress made since the last audit?

N/A –refer 2.3.3

2.4 Un-Certified Units or Holdings

NOTE: Companies may demonstrate compliance by clear evidence of a self-audit (i.e. an internal audit for all subsidiaries, estates and Palm Oil Mills)

Section Requirement Findings and any action required

2.4.1 Did the company conduct an internal audit? If so, has a positive assurance statement been produced?

N/A –no uncertified units under PPB.

2.4.2 No replacement after dates defined in NIs Criterion 7.3 of:

Primary forest.

Any area identified as containing High Conservation Values (HCVs).

Any area required to maintain or enhance HCVs in accordance with RSPO criterion 7.3.

N/A –no uncertified units under PPB.

2.4.3 Any new plantings since January 1st

2010 must comply with the RSPO New Plantings Procedure.

N/A –no uncertified units under PPB.

2.4.4 Any Land conflicts are being resolved through a mutually agreed process, e.g. RSPO Grievance procedure or Dispute Settlement Facility, in accordance with RSPO criteria 6.4, 7.5 and 7.6.

N/A –no uncertified units under PPB.

2.4.5 Any Labor disputes are being resolved through a mutually agreed process, in accordance with RSPO criterion 6.3.

N/A –no uncertified units under PPB.

2.4.6 Any Legal non-compliance is being resolved in accordance with the legal requirements, with reference to RSPO criteria 2.1 and 2.2.

N/A –no uncertified units under PPB.

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RSPO Principles & Criteria Main Surveillance Assessment Report

Report Number CU815104

RSPOPC-SUM-REPORT.F01 OCT2013 Page 8 of 31

Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor, Persiaran Raja Muda Musa, Off Jalan Sg Bertih, Teluk Gadong, 41100, Klang, Selangor. Malaysia.

Tel: +603-3377 1600 / 1700

With reference to time bound plan, the following issues were reviewed openly with the Control Union audit team during the assessment and which may be in conflict with the rules for partial certification, if applicable

Name of Mill or Plantation *Area of concern (See examples below)

- -

Include any known concerns, media reports and major issues both present and from the past covering, for example:

Replacement of primary forest or any area containing HCV’s since November 2005.

Evidence of non-compliance with the law

Legal issues

Compensation payments

Social relations

Burning

Labor disputes

2.5 Summary of the findings for Partial Certification

The audit team assessed compliance with the above requirements during this audit. Failure to address any non-compliance identified may lead to certification suspension.

All the subsidiaries under PPB has been certified and no new acquisition.

2.6 Partial Certification Audit Agenda

Date Location Agenda

- - -

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RSPO Principles & Criteria Main Surveillance Assessment Report

Report Number CU815104

RSPOPC-SUM-REPORT.F01 OCT2013 Page 9 of 31

Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor, Persiaran Raja Muda Musa, Off Jalan Sg Bertih, Teluk Gadong, 41100, Klang, Selangor. Malaysia.

Tel: +603-3377 1600 / 1700

PART 3: AUDIT PROCESS

3.1 About the Certification Body

Control Union Certifications is a member of the Control Union World Group – an international inspection and certification body. CUC performs Audits and certification in many agricultural based fields such as FSC, RSPO, and Organic production, Sustainable Textile Production, Organic Exchange, GLOBALGAP, HACCP, BRC, GMP and GTP. CUC is accredited by the Dutch Council of Accreditation (RVA) on the European quality standard EN 45011 for the inspection and certification of CUC Organic program (according to the EU regulation 2092/91) and EUREPGAP program. When requested a copy of the accreditation certificate can be obtained from CUC.

Control Union (Malaysia) Sdn Bhd is a registered affiliate member of RSPO and is a private limited company owned by the Control Union World Group based in Malaysia. Control Union (Malaysia) Sdn Bhd is authorized to conduct and issue certification on behalf of RSPO and Control Union Certifications.

3.2 Audit Team

Lead auditor: Mr. Simon Selvaraj

Team member 1: Ms. Asidartorn

Team member 2: Mr. Selvanathan

Team member 3: Mr. Jamalul Arif

Team member 4: Mr. Hangga

3.2.1 Qualifications of the Lead Auditor

Requirement Qualifications

A minimum of post high school (post-secondary school) training in either agriculture/forestry, environmental science or social sciences;

Post graduate qualification in agriculture with more than 5 years working experience in plantation.

At least 5 years professional experience in area of work relevant to the assessment (e.g., palm oil management; agriculture/forestry; ecology; social science);

More than 5 years working experience in plantation. Involved in RSPO auditing since November 2010. Fully trained in similar agriculture certification programs such as RSPO SCCS, Global Gap, ISCC and GMP.

Training in the practical application of the RSPO criteria, and RSPO certification systems;

Involved in RSPO assessment since November 2010. Member of CUC RSPO audit team. Involved in audits conducted in Malaysia and Indonesia.

Successfully completion of an ISO 9000:19011 lead auditors course;

Completed ISO 9001:2008 lead auditor course in July 2011. Successfully completed RSPO Lead Auditor Course

Training in the practical application of RSPO certification systems.

Post graduate qualification in agriculture with more than 5 years working experience in plantation.

A supervised period of training in practical auditing against the RSPO criteria or similar sustainability standards, with a minimum of 15 days audit experience and at least 3 audits at different organizations.

Involved in RSPO assessment since November 2010. Member of CUC RSPO audit team. Involved in audits conducted in Malaysia and Indonesia.

RSPO endorsed lead auditors course. Completed RSPO Lead Auditor training in 2011

Signed code of conduct. Signed with CUC

General knowledge of:

RSPO P&C standards. Sound knowledge of the P&Cs, Nis and Local Interpretations.

CUC organizational structure. Sound understanding and has prepared training documents for others.

CUC quality systems. Sound understanding and has prepared training

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RSPO Principles & Criteria Main Surveillance Assessment Report

Report Number CU815104

RSPOPC-SUM-REPORT.F01 OCT2013 Page 10 of 31

Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor, Persiaran Raja Muda Musa, Off Jalan Sg Bertih, Teluk Gadong, 41100, Klang, Selangor. Malaysia.

Tel: +603-3377 1600 / 1700

documents for others.

Lead auditor role. ISO 9001. Prepared an ISO 19011 training course and conducts internal training on auditing techniques.

Report writing. Extensive experience in report writing.

Stakeholder consultation. The process and need for this is fully understood.

Certification decision process. Full understanding.

RSPO SCCS program manual. Full understanding.

CUC filing systems. Full understanding.

Correct use of RSPO trademarks. Full understanding.

History and objectives of RSPO. Full understanding.

CV available. Upon request.

Completion of CUC RSPO lead auditor training. Completed & Passed RSPO Lead Auditor training in 2011

3.2.2 Qualifications of the Assessment Team RSPO Requirement Team Member Name Qualifications

Fluent in main local languages and English.

Mr. Hangga Prihatmaja Fluent in local and English

Iamsirisanthong Asidarton Fluent in English

Selvanathan Fluent in local and English

Mohd. Jamalul Arif Fluent in local and English

Field working experience in the palm oil sector, or a demonstrable equivalent.

Mr. Hangga Prihatmaja Graduate qualification in Forestry and involved in FSC & RSPO auditing since 2012.

Iamsirisanthong Asidarton Global gap experience and agriculture background

Selvanathan SA 8000 advanced auditor, QMS, EMS & OHSAS Lead Auditor, Working experience in oil palm plantation.

Jamal Involved in RSPO auditing since November 2010. Auditing experience in GMP and Globalgap.

Good agricultural practices (GAP), integrated pest management (IPM), pesticide and fertilizer use.

Iamsirisanthong Asidarton Global gap experience and agriculture background

Selvanathan SA 8000 advanced auditor, QMS, EMS & OHSAS Lead Auditor, Working experience in oil palm plantation.

Jamal Involved in RSPO auditing since November 2010. Auditing experience in GMP and Globalgap.

Health and Safety auditing on the farm and in processing facilities. (For example OHSAS 18001 or occupational. Health and safety assurance system).

Iamsirisanthong Asidarton Complete lead auditor ISO 14001

Selvanathan SA 8000 advanced auditor, QMS, EMS & OHSAS Lead Auditor, Working experience in oil palm plantation.

Workers welfare issues and social auditing experience. (For

Iamsirisangthong Asidatorn Involved in group audit in organic farming since 2010. Global GAP in 2011 and RSPO in early 2012

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Tel: +603-3377 1600 / 1700

example with SA8000 or related social or ethical accountability codes).

Selvanathan SA 8000 advanced auditor, QMS, EMS & OHSAS Lead Auditor, Working experience in oil palm plantation.

Environmental and ecological auditing. (For example experience with organic agriculture, ISO 14001 or environmental management systems).

Iamsirisantong Asidarton

Complete lead auditor 14001

Mr. Hangga Prihatmaja Graduate qualification in Forestry and involved in FSC & RSPO auditing since 2012.

Selvanathan SA 8000 advanced auditor, QMS, EMS & OHSAS Lead Auditor, Working experience in oil palm plantation.

Economic issues. Selvanathan SA 8000 advanced auditor, QMS, EMS & OHSAS Lead Auditor, Working experience in oil palm plantation.

3.3 Audit Methodology

3.3.1 General Overview

The Audit was carried out in conformity with the procedures as laid down in the CUC Procedure Manual and the RSPO Program Manual for the auditors and Certifier. During the Audit the qualified CUC auditors used the RSPO standard as endorsed for the country in which the audit took place and recorded their findings. Workers and local communities were interviewed and evidence sought to confirm ongoing compliance to include:

Chemical stores. Storage, MSDS leaflets, Herbicide mixing areas, PPE, Ventilation, Security.

Field inspections. Herbicide application programs. Harvesting sites and efficiency. Fertilizing operations. SOP’s. Soil maps. Land preparation. Ground cover. IPM. First aiders and boxes. Ground cover. Soil erosion. Field observations of all operations.

Worker interviews. OSH. Sexual, religious, racial harassment. Pay and contracts. Child labor. First aid. Awareness.

Re-planting sites. Zero burn.

HCV’s. Identification. Management plans. Environmental Impact Assessments. Implementation.

Riparian zones. Width. Current and future management. Non maintenance regimes.

Water management. Water courses. Water monitoring.

Road maintenance. Run off.

Social amenities. Social Impact Audits.

Local communities. Contributions made. Employment opportunities. Social impacts. Complaints procedures.

Workshops. Oil traps. Safe working environment. PPE. Diesel tanks. Environmental waste management.

Line sites. Interviews with householders. Inspection of water discharge points. Water improvement plans. Waste disposal.

Documentation review. The Palm Oil Mill audit verification included the following activities:

Mill and workshop inspections. Documentation review & worker interviews.

Mill. SOP’s. Safe working environment. Gen sets. Walk ways. Signs. EFB. POME treatment. Emissions. Mass balance. Diesel tanks. PPE. Fire extinguishers. First aiders and boxes. Fuel and water usage.

OSH. Training. Management structure. First aiders.

Full document review. Completion of the checklist. Review and documentation of evidence. All aspects of RSPO P&C’s applicable.

Worker interviews. OSH. Sexual, religious, racial harassment. Pay and contracts.

Compliance against the RSPO SCCS certification scheme.

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Tel: +603-3377 1600 / 1700

Verification: Verification of implementation was done through field observations, workshop and chemical store inspections, worker and community interviews and mill inspections as summarized above.

3.3.2 Assessment agenda for this Audit

Date Location Main activities

16/12/2013 Sapi Mill 08.30 Opening meeting- Chaired by the audit team leader

Introduction by team leader

Presentation by respective managers

Presentation of Palm Oil Mill source of FFB by respective managers

Sapi Mill Supply Chain Certification Assessment of the POM (RSPO SCCS) Mill inspection

Workshops

Stores

POM application

Document review Auditors: Simon, Hangga, Selva, Jamal & Asidatorn

17/12/2013 Sapi Estate Field operations.

Worker interviews

Chemical stores

Workshops

Housing

Medical

Schools

Local communities

Environmental Auditors: Simon, Hangga,

Kiabau Estate Field operations.

Worker interviews

Chemical stores

Workshops

Housing

Medical

Schools

Local communities

Environmental Auditors: Selva, Jamal & Asidatorn

Sapi Estate 09.00 – 10.00am - Stakeholder Meeting

18/12/2013 Sapi Mill 08.00am – 14.00pm - Preparation for closing meeting Additional field visits and meetings with managers as necessary 15.00pm - Closing meeting- Centralized. Chaired by the audit team leader

Welcome and introduction by the team leader

Presentation of findings by the audit team

Questions and answers

Final summary by team leader End of assessment

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Tel: +603-3377 1600 / 1700

PART 4 ASSESSMENT FINDINGS

4.1 Lead Assessor’s Summary and Recommendation for Certification

The mill and supply base are as per the above table 1.5 and 1.7.1 visited was assessed at field, office, facilities, stores and document review carried out in accordance to the RSPO principles and criteria. Common systems were identified and specific evidence was recorded for individual estate and mill. Interviews with Estate Managers, Mill Manager, and members of workers representatives took place in both formal and informal environments and worker interviews were conducted in all estates and in the mill. Subsequent to the stakeholders’ interview, the surrounding communities were visited so as to capture more feedback from the stakeholders. There were no complaints received during the field assessment and during interview with the external stakeholders. Up to the time of writing this report, there were neither feedbacks nor comments received from the other external stakeholders and community leaders. The mill is fully verified for RSPO SCCS system verification and found to be in full compliance. Refer the whole of Part 5.

It is therefore the recommendation of the lead assessor that:

A new certificate of compliance to be award… Signed:

Name: Simon Selvaraj Date: 18 March 2014

4.2 Summary of the findings by Principles and Criteria

Over the 5 year period of the life of the certificate, there will be 4 annual surveillance audits

Identified Non-Conformities and noteworthy Positive and Negative Observations.

The RSPO require that this report contain findings by each principle and some example criteria. Please see table below.

Principle 1: Commitment to Transparency

Criterion by Audit

Summary

The company has all the copies of requests & responses which are more to internal request and local authority bodies. Such records are kept and available for viewing. As a whole, the business units have common system with parent company PPB on publicly available documents which have been listed in their SOP. However, as per the requirement, the details of complaints & grievances are not publicly available but need to request. (Refer to 1.2 below).

MA 1.1 The company in overall has revised its SOP on request & response procedures by including revised form to be hand over to the party requesting any information with regards the company’s operation and its system. The form is used for all party regardless the information requested. For example, request

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Tel: +603-3377 1600 / 1700

to take effluent sampling by DOE will need to fill in the request form and further will be divert to DOE log book for the outcome. All previous records for the past 5 years available. The review of records confirmed that any requests are attended promptly and actions propose and action taken is recorded with evidence and acknowledgement of the requesting party.

MA 1.2 The company holds all the 7 types of documents that are available to the interested parties upon request.

Principle 2: Compliance with Applicable Laws and Regulations

Criterion by Audit

Summary

The audit team confirmed that the inspected records of the business units have maintained legal compliance with statutory requirements such as Employment Act, Employees Provident Fund Act 1991 Estates Hospital Assistants (Registration) Act 1965, Environment Quality Act 1974, Immigration Act 1959, Workers minimum Standards of Housing and Amenities Act 1990, Occupational Safety Health Act 1994, Factories & Machineries Act 1967 and so on. The mill is within the estates boundary and an estate holds valid land titles. The boundaries are well demarcated and visible. An interview with local community confirms that there are no land disputes.

MA 2.1 The mill has a Law Books Register which includes The Document name, The Regulatory Authority / Summary of the law, The Requirements and Remarks. A list of all applicable licences is prepared to show expiry dates for all licences covering all mill operations. The licences are all valid and copies are included in the file. Work permits for foreign workers employed by PPB are checked and verified. The estates have Law book register for all the requirements for local, national and regional laws and regulations. These are listed together with law name Regulatory authority / summary, requirements and remark. The PPB Head Office will update the Executive in Charge of all operating centres through circulars and meetings. Both the Estate and Mill Managers are the officials responsible for all compliance monitoring. Evidence of compliance was noted during the interview as the person in charge was well informed and updated on the compliance requirements for the various relevant laws and regulations.

MA 2.2 The company holds all the land titles for all estates visited and copy of each land title is kept by the individual operating unit. The site visit and review of land titles confirms that the validity of the land titles and terms for use is consistent with the land title for agriculture. Most of the estates boundaries are adjacent with other plantation companies

and forest area. Field inspection on all estates confirmed that the legal

boundary stones are well maintained to identify the boundaries which are

adjacent with forest and other plantation. Where legal boundary stone was

unable to locate, the company had engaged a surveyor to survey the land and

pole has been erected and maintained. However, it is spotted that there is

no boundaries demarcated along the forest reserves at Sapi 2. Therefore, a

minor NC is raised. Refer table 4.3.1, NC No: 03/2013.

MA 2.3 The mill & estates of these complexes are all on legal land title. Currently no disputed land and therefore there has no negotiated agreements in relation to the customary rights for the past 5 years.

Principle 3: Commitment to Long-Term Economic and Financial Viability

Criterion by Audit Summary

PPB head quarter has continued funding the mill and estates for improvements and implementing sustainability. The annual budget of the business units has detail breakdown as per below findings.

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Tel: +603-3377 1600 / 1700

MA 3.1 The annual budget for Sapi Palm Oil Mill is available. The annual budget details the OER and KER of the mill, its revenue and expenditures and breakdown of costs. The 2 years financial projection for the mill for financial year 2014/2015 and 2015/2016 is available in the file ‘OER and Budget Projection’.

Principle 4: Use of Appropriate Best Practices by Growers and Millers

Criterion by Audit

Summary

The company best agricultural practice ensures the management systems are always being monitored by having regular internal audits by the sustainable team. All the respective estates manager and mill manager, including the top management and agronomist involved in this process of evaluation. The mill has kept the OER within the trend from the past years. The estates have continually implementing best agricultural practices together integrated pest management system.

MA 4.1 PPB has developed best practice SOPs that are for all of its operations from land clearing through production and processing of palm oil. The developed SOPs have included environmental management system. Work instructions are posted at the relevant work stations. Records are being monitored by the respective mill & estate manager through implemented internal process that check and report the outcome. The records are available at the respective operating units. The daily operating records are well maintained for the past 12 months and other sustainable records are retained from last 5 years.

MA 4.2 PPB’s R&D has a research station which carries out the sampling of leaf tissue and soils and analysis. Data of the nutrient analysis & visual inspection is recorded in their recommendation of fertilizers and trend record for 5 years is kept by the station and information’s are retrievable. Audit team has sighted R&D report which includes the leaf analysis result, soil analysis, recommendation to apply fertilizers for each estate. EFB generated from the mill is sent to the estates to be utilized for mulching. The EFB records generated from mill was verified against the EFB delivered amount to the respective estates. Thus, the areas of applied EFB were monitored through the nutrient analysis by the R&D Department.

MA 4.3 Topographic map and soil map surveyed were used to identify erosion risk area. Soil erosion control includes terracing of slopes and maintenance of ground cover crop was practiced. Implementation of pruned frond stacking, spraying of palm circles, planting of ground cover crop were sighted during field inspection. Road maintenance programme has been established at each operating units and budget has been allocated. The yearly programme includes types of maintenance, target of completion with planned and realized date. During field inspection, it was observed that the roads are well maintained. There are no peat soils and verified through soil analysis report. The supply bases are largely covered by mudstone, basic igneous rocks and sandstones and fractions of other series of soils.

MA 4.4 The mill has constructed pollution prevention devices at workshops, chemicals used areas and POME discharge points to protect water quality. Monitoring records shows mill effluent discharge complied with the local requirement for the past 1 year. The estates which has river passing through have implemented riparian buffer zones. The buffer zones are marked on the palm and only circle spraying is permitted. The harvesting will continue until replanting. Most of the land is flat and drainages are manmade. No natural stream passing through the estates. The estates have sampling points mapped for upstream and downstream to

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Tel: +603-3377 1600 / 1700

monitor the pollution level. Such analysis is carried out on monthly basis and summaries of the results are produced. Review of the analysis and records of the previous 12 months confirms that there is no significant difference. The estates record the rainfall and data is used for water management which includes the planning for replanting, manuring and forecasting of crops. The rainfall data for the past 10 years for both mill & estates showed that in this region the rainfall is as high as 2,400mm in average per year. The mill is using water that extracted from the river and further treated to process the FFB. Water usage is monitored on daily basis and approximately 1.03 ton of water is used to process 1 ton of FFB. Drainage into protected areas will be monitored through the upstream and downstream water sampling analysis and mill effluent is discharged after POME treatment and reduction of BOD as per local limit is monitored.

MA 4.5 One of the best practices of the company includes IPM program where monitoring of pests & diseases were monitored and control measures are taken based on census records when necessary. Rat baits are used as control measure as rats are the major pests in these estates. The estates continue planting of beneficial plants such as Turnera subulata along the roadside. The estates monitor the effectiveness of the IPM techniques for controlling the targeted pests. The records are well maintained and retrievable since main assessments. Information on the locations where the baits are applied is recorded in the estates costing book. Pesticides were used to control other pest such as rhinoceros beetle especially during replanting.

MA 4.6 Field and facility visits by the audit team confirmed that only approved chemicals were used. The stores inspection confirmed pesticides are stored safely meets the regulatory requirements by having ventilation, spill containment, separation and labelling of chemicals and security by kept locked by the assigned responsible staff. Shower, PPE washing area was provided for the sprayers. In the stores all the work instruction and MSDS are available in local language. Sign boards in illustrating pre-cautions for safe handling were sighted. Interviews with pesticide store keeper and workers confirmed that good understanding of safe working practices are being used. In addition, training records were checked for continuous monitoring. Annual program and medical check of the pesticide operators are in accordance with the CHRA requirement. Medical officer confirmed all pesticide workers are fit to work. Use of paraquat is eliminated and replaced with Glyphosate. Inspection of the stores and interviews with workers confirmed zero usage of paraquat. Chemicals used are in accordance of Pesticides Act.

MA 4.7 OSH plans will be reviewed each year which includes safety targets, meetings and training. HIRARC on all activity of the mill and estates was reviewed on each year. Both mill and estates training records includes task instruction with trainer’s name and attendee’s signature. Sighted training plan and attendance records for “Chemical handling, spraying Techniques and Safety Aspects”. During mill inspection, the audit team sighted the workers using ear plugs and signage of noise area was noted. Noise mapping available in the mill. Overall, in both mill & estates provides appropriate PPE to all workers which includes safety boots, safety helmet, gloves, apron, safety goggles and masks. Records of PPE issuance for individual workers were sighted. Mill manager & Estate manager is the nominated OSH coordinator for their respective operating units. Minutes of safety meetings were sighted and meetings are conducted every 3 months where worker representatives, supervisor and staff have attended. The minutes include details on hazards identified, accidents, corrective action and progress. The emergency response plan has been revised according to the recent

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Tel: +603-3377 1600 / 1700

changes of task intensity and personnel. The emergency response plan has been posted on notice boards and work stations of the mill and estates. First aid kits are located at each store, workshops and at most locations in the

mill. The first aid kits were checked and replenished. The supervisor in the

field holds a set of first aid kit which will be assigned to him during morning

muster ground and return it after work and kept in the office. Both mill &

estates maintain the records of all accidents including investigation. The Lost

Time Accident Rate shows variation over the past 5 years for all operating

units.

Although the company follows the procedures most of the time, it is noted

that the company inadvertently missed to provide training for newly joined

sprayers. Therefore, under 4.7.1c) & 4.7.2 a minor NC is raised. Refer table

4.3.1, NC No: 01/2013.

MA 4.8 The mill & estates have developed a training program for your year 2013-2014 which includes work stations in the mill and each task in the estate. Trainings are conducted to improve or develop skills. The training records of each individual was sighted which records training information and trainer’s name and followed by competency assessment of the trainee.

Principle 5: Environmental Responsibility and Conservation of Natural Resources and Biodiversity

Criterion by Audit Summary

The mill improvement plan was given importance to reduce water usage and for the estates is to control through beneficial plants as stated in IPM above. Separation of waste has improved and more recycling method adopted.

MA 5.1 Both mill & estates has identified Environmental Aspects & Impacts and being

reviewed every year. This assessment is based on risk assessment identified

from each process and activity of the mill and estates. The format used

inclusive of points such as activities, types of operation, input, volume,

output, impact and evaluation criteria. Based on the assessment conducted, a

significant impact register list established with mitigation measures identified.

Environmental improvement plan includes reducing water usage and

maximizing recycling for the mill.

MA 5.2 High Conservation Value / Conservation Area Management established. Short and long term HCV management plan available for erosion control measure, monitoring established riparian zones and demarcated boundaries. Field inspection confirmed estates have continually monitoring all the erected signage which prohibits illegal hunting and fishing.

MA 5.3 The mill has identified the waste that contributed from offices, mill operations and engineering works such Schedule Waste; Spent Lubricant SW 305, Spent Wet Battery SW 102, Spent Filter SW 410, Used Leather Glove. There is sufficient waste collecting bins in the mill that enable employees to dispose the waste according to the label [glass, paper, plastic]. Both mill & estates maintain the scheduled waste records. This is being collected by a valid licensed collector. The residues such as fiber and shell are used for boilers and field inspection confirmed that EFB is sent to the estates for mulching as recycling.

MA 5.4 The mill is not connected to the Malaysian electricity system. All energy is generated by the company itself via a boiler and gensets. Sighted the renewable energy analysis from Jan – Nov 2013.Verifeid all equipment, genset, cars were calculated. Sighted the records for monitoring of fossil fuel in term of kWhr/Li diesel used.

MA 5.5 Field visit confirmed that there is no open burning being used for waste

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Tel: +603-3377 1600 / 1700

disposal during replanting and palms that felled and chipped were placed in trenches for decomposition. Site visit to planned operating units confirmed no fire is used for domestic waste disposal.

MA 5.6 The assessment of polluting activities has been conducted and this is incorporated in the EIA. It covers: 1) The environmental aspects and impact of an activity or operation 2) The severity of the impact - normal, abnormal or emergency 3) Measures taken to mitigate the risks and impacts The monitoring and mitigation plan for all negative impacts are available and this is based on the requirements of the Department of Environment of Malaysia.

Principle 6: Responsible Consideration of Employees and of Individuals and Communities by Growers and Millers

Criterion by Audit

Summary

The sustainability team continuously visits the mill & estates stakeholders for review of social issues. Interviews with stakeholders confirmed that the internal & external consultation did take place. Stakeholders did not raise any issues relating to the company and appeared to have a good relationship.

MA 6.1 A document for Social Impact Assessment Report is available. Performed by Petra Meekers [ RSPO certified Assessor ] dated 31.5.2008. It is evidence that the assessment has been done with the participation of affected parties. SIA Management Plan has been derived for 2013. With 15 activities Ex: Nomination of personnel, Village Visits Explaining of contract etc. Sighted recommendations from Ms Petra`s work; were identified and carried

out in 2009 / 2010. Also on 2012 / 2013.

MA 6.2 RSPO 6.2 Consultation and Communication Procedure dated 4.1.2010 sighted for all operating units have updated their list of stakeholders. The weekly site meeting is the main platform for internal communication besides the display of memos on notice boards. Communication and consultation process is also communicated through training programs and the records with attendance lists were sighted. For external communication the management takes the effort to reach out to the community neighboring the estate during stakeholder meetings. List of stakeholder is also complete up to date for both mill and estate.

MA 6.3 All complaints, grievances, consultations and negotiations are documented in a log book. Details of the nature of the complaints and its resolution are clearly spelt out. The respective Mill and estate managers are responsible for the handling of all consultation and negotiation with stakeholders. Complaint and Grievances record in Stakeholder Logbook was maintained. Action was taken by responsible person and will acknowledge the complainant. Complaints are mostly on housing repairs and no grievance registered as per this audit period.

MA 6.4 PPB/RSPO 6.3 (2.2)/(1) Dispute and Grievance Procedure sighted. There were no negotiations concerning land disputes and compensation for loss of legal or customary rights to the land for all the estates and mill assessed.

MA 6.5 Pay and conditions are documented in the appointment letter of the staff and workers. Interview with both mill & estates staff and workers and with both male and female confirmed that they understand the terms and conditions of their employment. The company provides a good standard of housing for workers and staff. Constructing of new house and plan available. Most of the complaints on housing repairs have been attended to and action taken to repair with a timeline depending on the severity of the repairs. Immediate action taken to repair or relocate the family to another house if the repair is significantly serious. Housing meets the requirement and well maintained at all locations.

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Tel: +603-3377 1600 / 1700

However, it is noted inadequate Sanitation facility provided which is not up to standard and found unauthorized extension at workers housing which led to raise a minor NC. Refer table 4.3.1, NC No: 02/2013.Clinics continue to provide the medical assistance at company’s cost. Water and electricity are provided. Drinking water analysis result available and no E-coli or Coliform detected. Worship places are well maintained and donations are still being provided. Crèche are available with caretaker and basic facilities are provided with a small playground.

MA 6.6 Interviews with workers confirmed that meetings are held with worker representatives and the company upholds the freedom to form and join trade unions through established company’s policy. The policy clearly spell out “the right of freedom association of employees” is displayed in every estate’s office and in the mill.

MA 6.7 The company has created and implemented minimum age policy and no child labor noted during this audit period. Interviews with workers and staff confirmed that there is no child labor employed neither in estates nor in the mil.

MA 6.8 An Equal Opportunities policy has been established by the company, communicated, displayed and publically available at all assessed operation for both mill and estate. There has been no evidence of discrimination of workers and staff based on gender, nationality, age, race or religion.

MA 6.9 The company has a policy regarding sexual harassment and violence and this has been communicated to the staff and workers. Workers that were interviewed are aware of this policy. The workers that were interviewed confirmed that there were no incidents of sexual harassment and violence in both the estates and mill. This was also verified through the document review of monthly checklist filled up by women workers. A grievance mechanism is also in place and this is clearly stated in the flow chart “Handling of Sexual Harassment”. Allegations will be channeled to the members of the Gender Committee and this information will be passed to the chairperson of the Gender Committee. The chairperson of the Gender Committee will inform the manager of the operating unit and an investigation will be launched. A representative from the health and safety department may be called in to assist with the investigation. The Gender Committee also conducts regular meetings with the company and minutes of meeting were sighted.

MA 6.10 The FFB pricing is in accordance with the MPOB pricing system. Contractors and suppliers had good relationship with the company and confirmed that the payments are made in time.

MA 6.11 Each operating unit planned to contribute to their own local communities. Current infrastructure and services are well maintained. They also contribute donations and assistance to local schools and worship places. Following are samples: • Contributions for the education of school going children • Contributions to the family of an employee in the event of a death of employee • Donations to the local kindergarten

Principle 7: Responsible Development of New Plantings

Criterion by Audit

Summary There are no new plantings or expansion made or planned for the estates stated in above table 1.7.4 and the figure denotes re-planting.

Principle 8: Commitment to Continuous Improvement in Key Areas of Activity

Criterion by Audit

Summary

During this re-assessment, it was noted that the company has improved significantly by demonstrating the compliance towards the requirements of whole RSPO Principle & Criteria apart from the area concerned and where non-conformity were issued. It was necessary to provide some findings below

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Control Union (Malaysia) Sdn. Bhd. 150-A, 1st Floor, Persiaran Raja Muda Musa, Off Jalan Sg Bertih, Teluk Gadong, 41100, Klang, Selangor. Malaysia.

Tel: +603-3377 1600 / 1700

in point form to be precise on the continuous improvement plan and the achievement since first main assessment. In overall, the audit team satisfies with their continuous improvement plan and has subsequently checked in all the units visited.

MA 8.1 The Palm Oil Mill established a “Achievement, On-going project and future planning year 2012” .

Pollution & Environmental impact (sterilizer chamber, fibre cyclone) / to install new sterilizer chamber and new fibre cyclone to mitigate and improve water and air pollution.

As for the estate, check list for “Continuous Improvement Plan 2013” that divided into Pesticides, environment, waste & recycling, pollution prevention plan, estate input, energy, production, water, health and safety. Totally 42 sub programs of improvement established and monitored with updated record. Reviewed the “Register of Chemical Hazardous to Health – DOSH Registration No. DOSH/CHRA/LHD/MAR109, JKKP HIE 127/171-2(100) that also captured in the CHRA that registered of a few types of chemicals use, have no class I will follow pesticide ACT. As for environmental, planting beneficial plants, Turnera Subulata along main access roads. The other improvement plan is planting jungle tree along riparian zone. Observed the records and log book that consisted of tree types, planted date, and balance.

There is “Water Management Plan” developed at the Mill on 05/01/2012. The program inclusive of monitoring of Water usage in the mill objective and target has been set to reduce domestic water consumption by 2% or 300L/head in the year 2013. There is only monthly data captured the quantity of usage, still pending to capture the improvement status. 3R plan established in 2012 for reduce, reuse, recycle. Summary of mills waste. List of “mill waste" and "By product summary and management" handling method and control measure dated 06-05-2011. Decanter cake and EFB are being sent to estates for mulching that is a part of continuous improvement program on fertilizer usage at estates. Air pollution monitored very month, record of Nov 2013

Waste & Pollution prevention plan - identification, prevention, mitigation and improvement plan document no.: SMPOM/PPP/REV.4,2013 include mill activities: FFB grading & loading ramp, capstan, threshing & press, oil room, kernel plant, engine room, POME, land irrigation area, general store, schedule waste store, laboratory, workshop, office, CPOPK storage & despatch area, labour line. Source of waste and pollution, possible waste / pollution, prevention procedure and mitigation measure, progress and improvement, person in charge identified.

POME to regularly check on the discharge in system to ensure no spillage or waste into surrounding and fully use as manure which is supplement for organic fertilizer.

Community development plan, achievement for 2012 and proposed for current year 2013: RM 3,392,043 for external community services, improvement worker amenities, improvement of education program & children welfare, training program, administration of workers, safety and health services, sport and recreation, donation.

4.3 Non-conformity Raised During this Audit and Any from the Previous Year, if applicable

This section gives an over view of new or revised non-conformities raised during this audit and of action taken to close out non-conformities raised during the previous audits, if applicable

If a minor-non-conformity raised at the last audit, is not closed out, then this will be raised to Major status and the company given 60 days to close this out.

The NC number is comprised of 2 parts to include the year in which the NC was raised as well as a sequential number.

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Tel: +603-3377 1600 / 1700

4.3.1 Non-Conformities Identified during this Audit

The following NC’s were raised for this audit.

NON CONFORMITY REPORT

NC number: 01/2013

Client name: PPB Oil Palm Berhad (Kiabau Estate)

Date raised: 17th

Dec 2013

Major or Minor: Minor

Raised by: Simon

Aspect of standard :

4.7.1 c) An awareness and training programme which includes the following specifics for pesticides:

To ensure all workers involved have been adequately trained in a safe working practices (See also C4.8)

All precautions attached to products should be properly observed and applied to the workers.

4.7.2

Recording of occupational injuries. Suggested calculation: Lost Time Accident (LTA) rate (either specify acceptable maximum, or demonstrate downward trend).

Evidence of non-conformity:

4.7.1c). Out of the 10 sprayers in a group, 4 were newly joined as sprayers in Sept 2013 were not provided with any

training with regards their work.

4.7.2 – Harvester’s accident which lead 2 lost man-days in July 2013 has not supported with any records and LTA was not

updated.

Auditors signature:

Date: 17 Dec 2013

NON CONFORMITY REPORT

NC number: 02/2013

Client name: PBB SABAH [ SAPI POM & SAPI ESTATE ]

Date raised: 17th

Dec 2013

Major or Minor: Minor

Raised by: Simon

Aspect of standard: 6.5.3 Growers and millers provide adequate housing, water supplies, medical, educational and welfare amenities in accordance

with Workers’ Minimum Standard of Housing and Amenities Act 1990 (Act 446).

Evidence of non-conformity:

It is noted inadequate Sanitation facility provided which is not up to standard and found unauthorised extension at

workers housing.

Auditors signature:

Date: 17 Dec 2013

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Tel: +603-3377 1600 / 1700

NON CONFORMITY REPORT.

NC number: 03/2013

Client name: PBB SABAH Sapi 2

Date raised: 17th

Dec 2013

Major or Minor: Minor

Raised by: Simon

Aspect of standard: 2.2.3.1 Evidence that boundary stones along the perimeter adjacent to state land and other reserves are being located and visibly maintained.

Evidence of non-conformity: No boundaries demarcated along the forest reserves found in Sapi 2. Auditors signature:

Date: 17 Dec 2013

4.3.2 Non-Conformity Identified during the last ASA, not applicable for MA

Non-were raised during the last audit as this is the Main Assessment.

4.3.3 Observations Raised During this Audit

4.4 Issues that were raised during the Stakeholder Consultation, if any

Stakeholders were either informed by the client or by Control Union via the RSPO website.

For Main Assessments, a 30 day Stakeholder consultation announcement is published on the RSPO website

prior to the audit. The same announcement is circulated by the client prior to the audit

For subsequent Annual Assessments, it is based on stakeholders reading the approved public summary

reports available on the RSPO website, the client’s procedures in receiving on-going feedback or if feedback

was sent directly to Control Union prior to an audit or thorough RSPO complaints procedures.

During each assessment, the audit team will review the company’s implemented procedures in receiving

feedback and will execute field visits and interviews. Not limited to the following questions, any feedback

received is reviewed and summarized in this summary report for either Part 2 – Partial Certification or Part 4 –

Assessment Findings above or noted below, if applicable:

1. Do you have any remarks on the RSPO standard?

2. What is your relation with the applicant?

3. Are there any plantation or mill management practices that affect you?

4. Do you consider any management is in conflict with the RSPO principles and criteria?

5. Do you have any suggestions for management?

6. Are you aware of any HCV in the plantations or in adjacent land?

7. Are you aware of any endangered or rare species?

8. Are there any adverse (or positive) effects on local communities?

9. Additional comments?

11. Do you have any comments about the assessment team and would you like to meet with them?

12. Do you have any comments for the client’s management of any other plantations?

Subject raised Company response and proposed action to be taken

Audit team findings

Mr Bali Ryan - FFB grading fair

- Good

Positive comment

Mr Faiz - Queue up long time; set

- Management will

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Tel: +603-3377 1600 / 1700

weighbridge specially for tankers; another one for smallholder

identify the weighbridge for tankers and smallholder use.

Mr Ronald Tan - Payment on time

- Good

Positive comment

Ms Jubi Rantau - If being inform; to

accept FFB even late. Don’t reject coz the FFB will get rotten

- Management agrees

some allowance will be given if informed. 24 hours still accepted for FFB unless it is totally rotten

Ms Melia Saiti - Voucher end of year

helps

- Good

Positive comment

Ms Ngilin Intang - Pricing mechanism

- Tonnage different; suspect adjustment

- Will conduct quarterly

Pricing Mechanism awareness to smallholders

- Weekly Verification using “showel” as weight reference will be conducted

Ms Musalina Peter - As smallholder thanks

for helping road access / drainage [ Kebun En Juli; Kebun Puan Wilina ]

- Waste to Sd Pandan Pandan; now no more

- RSPO training & monitoring the smallholders for Good Practice

- Safe & Health issue monitored

- Grading; weight is being “anggaran / projected”; counting also not telly

- Grading of FFB; the quality of grading differs with different graders

- Training for smallholders workers [ in a group ] is requested

- Call for meeting; net reached to stakeholder; letter, use sms / email / earlier info to them

- Good

- Good

- Good

- Good

- Management will

monitor on this issue and re-training the graders

- Monthly Grader Verification will be conducted to see the difference between graders

- Accepted by Management, will be planned

- Management will comply

Positive comment Positive comment Positive comment Positive comment Positive action Positive action Positive action Positive action

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Tel: +603-3377 1600 / 1700

Mr Hamsa Herman - Road from gate to mill to

have more maintenance

- Is planned.

Positive action

Ms Patricia Meting - Has helped for road

access - To come up with

complaint & grievance procedure

- GAP; needed; request for training

- Good - Management will

further train the smallholders in this procedure

- Management noted; training will be assembled.

Positive comment Positive action Positive action

Ms Istimawakesung - Fertilizer support;

deduct monthly; Fertilizer Planning, Foliar / Soil Analysis requested.

- Management will sort

with HQ on this issue; however the management personnel will personally will visit the smallholder and give free consultation.

Positive action

Mr Julio Paping - Canteen for contractor

who stranded due to rain, offline etc

- Budgeted already

Positive action

Mr Justin Selamat - Quotation were

answered and approved quickly

- Canteen needed.

- Good

Positive comment

Mr Peter Soo - Feedback of harvesting

tool usage.

- Will feedback to him

Positive action

Ms Ani Indang - FFB defected due to

rain; request accept; with discount

- Will be on case t case

basis, need early info from smallholder.

Positive action

Positive comment: In overall, there is lot of positive issue was highlighted by the stakeholders during the meeting. Most of the stakeholders are satisfied comparing before PBB was implementing RSPO; there are tremendous improvements either from environmental, social and safety aspect. Information gathered from stakeholders at surrounding community such as: As smallholder thanks for helping road access / drainage [ Kebun En Juli; Kebun Puan Wilina ]; Waste to Sg Pandan Pandanis no more; RSPO training & monitoring the smallholders for Good Practice; Safe & Health issue monitored; Grading bunch weigh issues; Training for smallholders workers [ in a group ] are being looked upon positively. Contractor FFB, mention PBB environmental programme has been enhance since RSPO. Implementations of 20m buffer zone, conserve the forest and others practice get the full support from community. Dr Junaidi from BORA [NGO] said the management has already extended full help to the wildlife preservation Since 2009, PBB have revised the salary for all the workers into same rate. It was totally different with previous practise that female workers get less than male workers. PBB also very good relationship with the stakeholders, basic facilities such as HUMANA School, housing, clinic, etc. are well provided to all workers and staff. From

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Tel: +603-3377 1600 / 1700

aspect of Safety and Health, PBB has a trained security team that patrolling 24 hours in PBB area.

PART 5: RSPO SUPPLY CHAIN CERTIFICATION

The palm mill mentioned in the scope of the audit was audited against the requirements of the following: RSPO Supply Chain Certification Systems. November 2011 RSPO Supply Chain Certification Standard. November 2011

5.1 POM Included In The Scope Of The Audit

Name Palm Oil Mill

Mill Capacity

Location Supply Chain Model

(POM) MT/Hour Address (IP or SG or MB)

Sapi Palm Oil Mill 60 KM100, Jalan Sandakan- Telupid, 90009, Sandakan, Sabah, Malaysia

MB

5.2 Confirmation Of The Company’s Summary Of Annual Certified Volume Of RSPO Certified Palm Oil And Palm Kernel Over A Specified Period

Product CPO (MT) PK (MT) Specified 12 month period

CU Code

POM 1 30,487.13* 4,847.38* From December 2012 – November 2013

*Only certified production, no sales.

5.3 Summary Report Including A Brief Description Of The Scope Of Certification

Sapi palm oil mill receives FFB from own supply base and outside growers and process it into CPO and Palm Kernel as a product using RSPO SCCS MB model. All the workers was trained with the RSPO SCCS requirement A full RSPO SCCS certification audit was used during this annual assessment and the findings support the certification based on supply chain model used.

5.4 Monthly Records of Certified FFB, CPO and PK Since the Last Audit

If this is the 1st

Main Assessment, the figures used are from the last 12 months. If this is an Annual Surveillance Assessment, the figures used are since the last audit.

No MONTH-YEAR Certified Supply Bases (MT)

Certified CPO (MT) Certified PK (MT)

Last Audit Conducted on November 2012

1 December 2012 16,466.96 3,355.25 -

2 January 2013 14,118.36 2,799.55 580.76

3 February 2013 12,400.12 2,472.79 499.72

4 March 2013 10,608.96 2,241.03 470.34

5 April 2013 12,789.49 2,791.49 508.49

6 May 2013 10,628.44 2,343.56 405.26

7 June 2013 9,485.37 2,043.60 324.99

8 July 2013 9,450.65 1,898.42 303.36

9 August 2013 8,242.89 1,662.08 260.29

10 September 2013 12,894.21 2,915.87 504.32

11 October 2013 12,558.45 2,757.73 437.29

12 November 2013 13,706.59 3,205.76 552.56

TOTAL 143,350.49 30,487.13 4,847.38

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Tel: +603-3377 1600 / 1700

5.5 Records of Certified CPO & PK Sold under GreenPlam to Buyers since the Last Audit, if Any

If this is the 1st

Main Assessment, the figures used are from the last 12 months. If this is an Annual Surveillance Assessment, the figures used are since the last audit. The transactions were sighted form the clients registered GreenPlam Account.

No Buyers Name GreenPalm Trading No Certified CPO

(MT) Sold Certified PK (MT) Sold

1 As per 11 December 2013, verified through Green Palm website, there are registered certificates by Wilmar Trading Pte. Ltd. However, there are no redeemed certificates.

N/A -Nil- -Nil-

5.6 Records of Certified CPO & PK Sold under UTZ eTrace to Buyers since the Last Audit, if Any

If this is the 1st

Main Assessment, the figures used are from the last 12 months. If this is an Annual Surveillance Assessment, the figures used are since the last audit. The transactions were sighted form the clients registered UTZ eTrace Account.

No Buyers Name UTZ eTrace Trading No Certified CPO

(MT) Sold Certified PK (MT) Sold

1 - - - -

5.7 Non-Conformities Identified during this Audit

Timeline for compliance: 1. All non-conformances observed during an audit shall be classified as ‘major’ since all requirements for

Supply Chain certification have to be met before granting certification. 2. For Main Assessments, all non-conformances shall be addressed satisfactorily by the operation before

certification may be granted by the certification body. If non-conformances are not addressed within three (3) months of the audit, a full re-audit shall be required. The certification body shall assess the effectiveness of the corrective and/or preventive actions taken before closing out the non-conformances.

3. For Annual Surveillance Assessments, non-conformances raised after the certification are serious (i.e. must be considered as a major) and the integrity of the RSPO Supply Chain Certification is at risk. A maximum of one month is to be given to the certified client to satisfactorily address the non-conformance. The certification body shall assess the effectiveness of the corrective and/or or preventive actions taken. Should the nonconformance not be addressed within the one-month maximum timeframe, a suspension or withdrawal of the certificate and a full re-audit may be necessary.

4. If no non-conformances are observed at an audit or when the corrective action plan has satisfactorily addressed raised non-conformance(s), the client shall be recommended for (re-) certification.

No NC raised during this audit.

NON CONFORMITY REPORT

NC number: -

Client name: - Date raised: - Major or Minor: - Raised by: - Aspect of standard: -

Evidence of non-conformity: -

Auditors signature: Date:

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Tel: +603-3377 1600 / 1700

5.8 Description of the Organizational Management Systems

Including organizations, management and operational systems to ensure compliance with the RSPO Supply Chain Certification Systems and Standards as detailed above

It is the responsibility of the department heads to ensure that they and their subordinates comply with the requirements and procedures stated in SOP manual. It is their responsibility to maintain records that will allow verification of the RSPO status of the material. The MR is having the overall responsibility for and authority over the implementation of the requirements and compliance with all applicable requirements. He is having the full understanding and awareness of supply chain certification system and the facilities procedures for the implementation of the standard.

5.9 Final Certification decision by Control Union for the RSPO SCCS Audit of the POM

Recommendations made: Yes

Summary of non-compliances:

None.

Certification status of client: The POM included in the scope of this audit demonstrated full compliance with the RSPO SCCS. With effect from the certification date given in the RSPOPC certificate, this POM mentioned in the scope of this report is considered to be certified in accordance with the RSPO SCCS.

PART 6: CERTIFIED ORGANISATION’S ACKNOWLEDGEMENT OF INTERNAL RESPONSIBILITY

6.1 Date of next ASA

The provisional date for the next ASA is: Approximately December 2014

6.2 Date for Closure of Non-Conformities

See sections above for details of NC’s, if any

All major NCs to be closed by: N/A

All minor NCs to be closed by: Before next surveillance audit

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Tel: +603-3377 1600 / 1700

6.3 Signing by the Client

I the undersigned, being the most senior relevant management representative of the operation seeking or holding certification, agree with the contents and audit findings as presented in this document . I also confirm:

Acceptance of liability in execution of the instructions given.

That this company was made aware that the findings of the audit team are tentative; pending review and decision making by the duly designated representatives of Control Union Certifications.

That during the closing meeting all agenda items was covered by the Lead Auditor.

Acknowledged by:

Name: Edrin Moss

Position: Senior Manager - Sustainability

Date: 20th

March 2014 Signature

6.4 Signing by the Lead Auditor

I the undersigned, being the Lead Auditor, confirm that this report is an accurate record of the findings and of the closing meeting. I further confirm that the summary of the findings as presented in this report are a true representation of the actual findings of the audit team.

Acknowledged by:

Name: Simon Selvaraj

Position: Lead Auditor

Date: 10th

March 2014 Signature

6.5 Signing by the Certifier

I the undersigned, being the Certifier, confirm that the information and conclusions included in this report have been prepared in good faith and that the certification decision has been based upon this information.

Acknowledged by:

Name: Nurhadi

Position: Certifier

Date: 03/06/2014 Signature

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Tel: +603-3377 1600 / 1700

PART 7: APPENDICIES

Appendix 1: Location Map for this Certification Unit

From 1.9, the location map(s)

Map 1. Location of PBB in Sabah Region

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Tel: +603-3377 1600 / 1700

Map 2. Location of Sapi Mill, Sapi 1 – 2 estate and Kiabau estate with neighboring entities

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Tel: +603-3377 1600 / 1700

Appendix 2: List of Abbreviations

BRC British Retail Consortium

CHRA Chemical Health Risk Assessment

CoC Chain of Custody

CPO Crude Palm Oil

CSR Corporate Social Responsibility

CU Control Union

CUC Control Union Certifications

DOE Department of Environment

EFB Empty Fruit Bunch

EIA Environment Impact Assessment

ERT Endangered Rare or Threatened species

EU European Union

FFB Fresh Fruit Bunch

FSC Forest Stewardship Council

FSC COC Forest Stewardship Council Chain of Custody

FSC FM Forest Stewardship Council Forest Management

GGL Green Gold Label

GMP Good Manufacturing Practice

GOTS Global Organic Textile Standard

GTP Good Trading Practice

GPS Global Positioning System

HACCP Hazard Analysis and Critical Control Point

HCV High Conservation Value

HCVF High Conservation Value Forest

IPM Integrated Pest Management

JAS Japanese Agricultural Standard

MDC MDC Publishers Sdn Bhd ( Company Name)

MSDS Material Safety Data Sheet

NC Non Conformity

OE Organic Exchange

OSH Occupational Safety and Health

OSHAS Occupational Safety and Health Assessment Scheme

P&C Principle and Criteria

PEFC Programme for the Endorsement of Forest Certification

PK Palm Kernel

POME Palm Oil Mill Effluent

PPE Personal Protective Equipment

RSPO Roundtable on Sustainable Palm Oil

RSPO NI Roundtable on Sustainable Palm Oil National Interpretation

SA8000 Social Accountability 8000

Sdn Bhd Sendirian Berhad

SIA Social Impact Assessment

SOCSO Social Security Organisation

SOP Standard Operating Procedure

USDA/NOP United States Department of Agriculture – National Organic Program

MT Metric Tonnes

WHO World Health Organization