x

DAFTAR ISI

HALAMAN JUDUL ............................................................................... i

HALAMAN NOTA PERSETUJUAN PEMBIMBING ....................... ii

HALAMAN PENGESAHAN ................................................................. ii

HALAMAN PERNYATAAN ................................................................. iv

HALAMAN MOTTO ............................................................................. v

HALAMAN PERSEMBAHAN ............................................................. vi

HALAMAN KATA PENGANTAR ....................................................... vii

HALAMAN ABSTRAK ......................................................................... ix

HALAMAN DAFTAR ISI ...................................................................... x

HALAMAN DAFTAR TABEL ............................................................. xiii

HALAMAN DAFTAR GAMBAR ......................................................... xiv

BAB I : PENDAHULUAN

A. Latar Belakang Masalah ............................................... 1

B. Penegasan Istilah .......................................................... 9

C. Fokus Penelitian ............................................................ 9

D. Rumusan masalah ......................................................... 10

E. Tujuan Penelitian ......................................................... 10

F. Manfaat Penelitian ....................................................... 10

G. Sistematika Penulisan Skripsi ....................................... 11

BAB II : LANDASAN TEORI

A. Good Corporate Governance .......................................... 13

1. Pengertian Good Coorporate Governance .............. 13

2. Penerapan Good Corporate Governance ................. 17

B. Prinsip Good Corporate Governance ............................. 21

C. Nilai Perusahaan ............................................................. 23

1. Pengertian Nilai Perusahaan .................................... 23

2. Pengaruh Nilai Perusahaan ...................................... 24

3. Tujuan Nilai Perusahaan .......................................... 25

D. Pelayanan Publik ............................................................. 27

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1. Prinsip Pelayanan Publik ......................................... 27

2. Tujuan Pelayanan ..................................................... 28

E. Angkutan Umum ............................................................. 29

F. Hasil Penelitian Terdahulu .............................................. 30

G. Kerangka Berfikir............................................................ 35

BAB III : METODE PENELITIAN

A. Jenis Penelitian .............................................................. 38

B. Pendekatan Penelitian .................................................... 38

C. Lokasi Penelitian ............................................................ 39

D. Instrumen Penelitian ..................................................... 39

E. Sumber Data .................................................................. 39

1. Sumber Data primer ................................................. 39

2. Sumber Data Sekunder ............................................ 40

F. Tehnik Pengumpulan Data ............................................. 40

1. Observasi .................................................................. 40

2. Wawancara .............................................................. 41

3. Dokumentasi ........................................................... 42

G. Uji Keabsahan Data ...................................................... 42

1. Triangulasi ............................................................... 42

2. Perpanjang Pengamatan ........................................... 43

H. Metode Analisis Data ..................................................... 44

1. Data Reduction (Reduksi Data) ................................ 44

2. Data Display atau Mendisplay Data......................... 44

3. Penarikan Kesimpulan dan Verivikasi ..................... 44

BAB IV : HASIL PENELITIAN DAN PEMBAHASAN

A. Gambaran Umum Obyek Penelitian .............................. 45

1. Profil Singkat Dan Sejarah Berdirinya PO. Haryanto

Kudus ........................................................................ 45

2. Struktur Organisasi PO. Haryanto Kudus ................. 47

3. Visi, Misi Dan Tujuan PO. Haryanto Kudus ............ 52

4. Letak Geografis PO. Haryanto Kudus ...................... 52

xii

5. Tinjauan Organisasi PO. Haryanto Kudus ................ 52

6. Fasilitas Layanan PO. Haryanto Kudus .................... 55

B. Deskripsi Data Penelitian ............................................... 57

1. Data Tentang Implementasi Prinsip Good

Corporate Governance Terhadap Nilai Perusahaan

Pada PO. Haryanto Kudus ....................................... 57

2. Data Tentang Langkah-Langkah PO. Haryanto

Kudus Dalam Meningkatkan Nilai Perusahaan ....... 69

3. Data Tentang Faktor Pendukung dan Penghambat

Implementasi GCG pada PO. Haryanto Terhadap

Nilai Perusahaan....................................................... 73

C. Analisis Data Penelitian Dan Pembahasan .................... 75

1. Analisis Dan Pembahasan Tentang Implementasi

Prinsip Good Corporate Governance Terhadap

nilai perusahaan pada PO. Haryanto Kudus ............. 75

2. Analisis Dan Pembahasan Tentang Langkah-

Langkah PO. Haryanto Kudus Dalam

Meningkatkan Nilai Perusahaan ………………… . 78

3. Analisis Dan Pembahasan Tentang Faktor

Pendukung dan Penghambat Implementasi GCG

pada PO. Haryanto Terhadap Nilai Perusahaan ....... 80

BAB V : PENUTUP

A. Kesimpulan ................................................................. 81

B. Keterbatasan Peneliti ................................................... 82

C. Saran ........................................................................... 83

D. Penutup ........................................................................ 84

DAFTAR PUSTAKA

DAFTAR RIWAYAT PENDIDIKAN

LAMPIRAN-LAMPIRAN

xiii

DAFTAR TABEL

Tabel 4.1 ROE ........................................................................................... 60

Table 4.2 ROI ............................................................................................ 60

Table 4.3 Cash Ratio ................................................................................. 60

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DAFTAR GAMBAR

Gambar 2.1 Kerangka Berfikir .............................................................. 36

Gambar 4.1 Struktur Organisasi Po. Haryanto Kudus .......................... 48