borang pengesahan status tesis* judul: sesi...

BORANG PENGESAHAN STATUS TESIS*

JUDUL: FTMK LECTURER' S APPOINTMENT SYSTEM (FLAS)

SESI PENGAJlAN: 1-2008/2009

Saya NORAHA YU BINTI MOHD RAML Y

mengaku membenarkan tesis (PSMISarjana/Doktor Falsafah) ini disimpan di

Perpustakaan Fakulti Teknologi Maklumat dan Komunikasi dengan syarat-syarat

kegunaan seperti berikut :

1. Tesis adalah hakmilik Uni versiti Teknikal Malaysia Melaka.

2. Perpustakaan Fakulti Teknologi Maklumat dan Komunikasi dibenarkan membuat

salinan untuk tujuan pengajian sahaja.

3. Perpustakaan Fakulti Teknologi Maklumat dan Komunikasi dibenarkan membuat

salinan tesis ini sebagai bahan pertukaran antara institusi pengajian tinggi .

4. ** Sila tandakan (I)

SULIT

TERHAD

(Mengandungi maklumat yang berdarjah

keselamatan atau kepentingan Malaysia

seperti yang termaktub di dalam

AKT A RAHSIA RASMl 1972)

(Mengandungi maklumat TERHAD yang

telah ditentukan oleh organisasi/badan

di mana penyelidikan dijalankan)

1 TIDAK TERHAD

(T AND AT ANGAN PENULIS)

AJamat tetap: No. 26, Jalan Bunga Raya 11 ,

Taman Bunga Raya, .

33000 Kuala Kangsar,

Perak Darnl Ridzuan.

Nama Penyelia : Puan Siti Azirah

Binti Asmai

Tarikh 1'1 J v NE 2 00 ~ Tarikh \ 1/ Vb / :;.1JfSG CAT AT AN: *Tesis dimaksudkan sebagai laporan Akhir Projek Sarjana Muda (pSM)

** Jika tesis ini SULIT atau TERHAD, si la lampirkan surat daripada pihak berkuasa. ©

C Universiti Teknikal Malaysia Melaka

FTMK LECTURER' S APPOINTMENT SYSTEM (FLAS)

NORAH A YU BTNTI MOHD RAML Y

This report is submitted in partial fulfillment of the requirements for the Bachelor in Computer Science (Software Development)

FACULTY OF INFORMATION AND COMMUNICATIONS TECHNOLOGY UNlVERSITI TEKNTKAL MALAYSIA MELAKA

2008

© Universiti Teknikal Malaysia Melaka

DECLARATION

I hereby declare that this project report entitled

FfMK LECTURER'S APPOINTMENT SYSTEM (FLAS)

is written by me and is my own effort and that no part has been plagiarized without citations.

STUDENT : Bf Date :

(NORAI-fAYU~TI OHD RAML Y)

SUPERVISOR : ~ Date : --jL-----,f--~ (MRS. SIT IR'AH BINTI ASMAI)

1'1 JtllIJE 20011'


11

DEDICATION

To my father and mother,

Mohd Ramly bin Mat Yah and Norhariah Bt Abdul Talib.

To my sister,

Noratikah Bt. Mohd Ramly.

Who inspired me with their love of learning, supporting and teaching.

© Univarsiti Taknikal Malaysia Malaka

III

IV

ACKNOWLEDGEMENTS

First and foremost, I thank Allah the Almighty for blessing me to complete my

Project Sarjana Muda. I would like to extend my gratitude to Mr. Ngo Hea Choon and

Mrs. Siti Azirah binti Asmai because of the kindness heart to accept me as one of the

student under his supervision and also thank for his advice, insightful criticisms and

patient encouragement aided my PSM 1 research and technical report writing in

innumerable ways.

This appreciation also goes to my friend that always gives support, opinion, and

advices for me to complete this report especially my friends under Mr. Ngo Hea Choon

and Mrs. Siti Azirah binti Asmai supervision.

Especially to my beloved family, I would like to forward my obliged to them for

their continuous support during my study period, their patience and benevolence.

Lastly, I would like to thank to everyone who has contributed during my Project Satjana

Muda. Your kindness and cooperation in completion of my paper work is much

appreciated

THANK YOU


v

ABSTRACT

The title of Projek Sarjana Muda I (pSM 1) is "FTMK Lecwrer's Appoinlment System " that will be developed to Faculty of Information and Communication Technology (FTMK) The main objective of the development of this system is to overcome the problems exist in the current manual system. The medium for this system is the Internet so students can access the system wherever they are as long as there is Internet connection. This system will be developed as a web-based platform and will be created using server side scripting such as PHP with Ap!lche Web Server, user side scripting such as HTML and MYSQL as a database for the system. The target users of this system are students, lecturers and administrator. Generally, Wis system explanation about background project, methodology that will be used , pow the analysis executed, design of database ape! inter.face, jmplenwntation and testing of system. The online system becomes systematic and also regular missing data. Besides, extra features in the system such as security protection by using password.


VI

ABSTRAK

Tajuk Projek Sarjana Muda 1 (pSM I) ialah "FTMK LecllIrer's Appointment System ,. yang dibangunkan untuk Fakulti Teknologi Maklumat dan Komunikasi (FTMK). Objektif utama membangunkan aplikasi ini adalah untuk mengatasi masalah yang dihadapi oleh sistem manual sedia ada. Medium perantaraan untuk sistem ini adalah talian Internet bagi membolehkan pelajar-pelajar melayari sistem ini di mana sahaja mereka berada selagi terdapatnya talian Internet Sistem ini dibangunkan berlandaskan web dan dihasilkan menggunakan bahasa pengaturcaraan web seperti PHP, HTML dan MYSQL sebagai pangkalan data untuk sistem ini . Sasaran pengguna sistem ini terdiri daripada pelajar, pensyarah dan pentadbir sistem. Secara keseluruhannya, sistem ini menerangkan latarbelakang projek, metodologi yang digunakan, bagaimana analisis dilaksanakan, rekabentuk pangkalan data dan antaramuka, perlaksanaan dan seterusnya melaksanakan pengujian kepada s istem tersebut Sistern yang berasaskan komputer lebih sistematik dan teratur serta mengelakkan kehilangan data. Selain dari itu, fungsi-fungsi tambahan yang ada pada s istem seperti penggunaan katalaluan sebagai langkah keselamatan.


VII

TABLE OF CONTENTS

CHAPTER SUBJECT PAGE

DECLARATION 11

DEDICATION III

ACKNOWLEDGMENT IV

ABSTRACT V

ABSTRAK VI

TABLE OF CONTENTS VII

LIST OF TABLES xii

LIST OF FIGURES XIV

LIST OF ABBREVIATIONS xv

CHAPTER I INTRODUCTION 1

l.l Project Background

1.2 Problem Statements 2

1.3 Objective 3

1.4 Scopes 3

1.5 Project Significance 4

1.6 Expected Output 5

1.7 Conclusion 5

CHAPTER II LITERATURE REVIEW AND PROJECT

METHODOLOGY 6

2. I Introduction 6

2.2 Fact and Finding 7


2.2.1 Domain 7

2.2.2 Existing System 7

2.2.3 Technique II

2.3 Project Methodology 12

2.3.1 Waterfall Model 13

2.3.1.1 Benefits of Waterfall Lifecycle Model 16

2.4 Project Requirement 17

2.4.1 Software Requirement 17

2.4.2 Hardware Requirement 18

2.4.3 Other Requirement 18

2.5 Project Schedule and Milestone 19

2.6 Conclusion 22

CHAPTER III ANALYSIS 23

23 3.1 Introduction

3.2 Problem analysis 24

3.2.1 Background of Current System 25

3.3 Requirement Analysis 27

3.3.1 Data Requirement 27

3.3.2 Functional Requirement 32

3.3.2.1 Authenticate Model 32

3.3.2.2 Use Case View 33

3.3.2.3 Actors 35

3.3.2.4 Use Case Description 35

3.3.2.5 Context Diagram 41

3.3.2.6 DFD Level 0 42

3.3.2.7 DFD Level I for Registration 43

3.3.2.8 DFD Levell for Booking Appointment 43

3.3.2.9 DFD Level 2 for Booking Appointment 44

3.3.3 Non-Functional Requirement 45


Vlll

3.3.4 Other Requirement

3.3.5 Network Requirement

3.4 Conclusion

CHAPTER IV DESIGN

4.1 Introduction

4.2 High-Level Design

4.2.1 System Architecture

4.2.2 User Interface Design

4.2.2.1 Navigation Design

4.2.2.2 Input Design

4.2.2.3 Output Design

4.2.3 Database Design

4.2.3.\ Conceptual and

Logical Database Design

4.3 Detailed Design

4.3.1 Software Design

4.3.1.1 Make Register User

4.3.1.2 Make Login

4.4 Conclusion

CHAPTER V IMPLEMENTATION

5.1 Introduction

5.2 Software Development Environment Setup

5.2.1 Environment Setup

5.3 Software Configuration Management

5.3.1 Configuration Environment Setup

5.3.2 Version Control Procedure

5.4 Implementation Status

5.5 Conclusion


46

47

48

49

49

49

50

50

51

55

57

58

58

66

66

66

67

68

69

69

70

71

73

73

74

74

75

IX

CHAPTER VI TESTING

6. 1 Introduction

6.2 Test Plan

6.2.1 Test Organization

6.2.2 Test Environment

6.2.3 Test Schedule

6.3 Test Strategy

6.3.1 Classes of Test

6.4 Test Design

6.4.1 Test Description

6.4.1 Test Data

6.5 Test Result and Analysis

6.6 Conclusion

CHAPTER VII PROJECT CONCLUSION

REFERENCES

7.1 Observation on weaknesses and strengths

7.2 Propositions for Improvement

7.3 Contribution

7.4 Conclusion

BIBLIOGRAPHY

APPENDIXES

APPENDIX A - GANTT CHART

APPENDIX B - USER INTERFACE DESIGN

APPENDIX C - FLOW CHART

APPENDIX D - ACTIVITY DIAGRAM

APPENDIX E - CLASS DIAGRAM


76

76

76

77

77

78

79

81

81

82

84

84

85

86

86

87

87

88

89

90

91

91

100

105

109

114

x

APPENDIX F - DEPLOYMENT DlAGRAM

APPENDIX G - SEQUENCE DlAGRAM

APPENDIX H - USER MANUAL

© Univarsiti Taknikal Malaysia Malaka

11 6

118

123

XI

XII

LIST OF TABLES

TABLE TITLE PAGE

Table 2.1 Comparison Existing System 10

Table 2.2 Software Requirements 17

Table 2.3 Schedule and Milestones 19

Table3.1 Table User 28

Table 3.2 Table Entry 29

Table 3.3 Table Repeat 30

Table 3.4 Table Room 31

Table 3.5 Table News 31

Table 3.6 Table Area 32

Table 3.7 Non-functional Requirement 45

Table 3.8 Other Requirement 46

Table 3.9 Hardware Requirement 47

Table 4.1 Input Design for FLAS 55

Table 4.2 Output Design for FLAS 57

Table 4 .3 Data Dictionary for Entry 63

Table 4.4 Data Dictionary for User 64

Table 4.5 Data Dictionary for Repeat 64

Table 4.6 Data Dictionary for Room 65

Table 4.7 Data Dictionary for Area 65

Table 4.8 Data Dictionary for News 66

Table 4.9 Input and Output for Register User 67

Table 4.10 Input and Output for Login 68

Table 5.1 Environment Setup for Server 71


XIII

Table 5.2 Environment Setup for Server 71

Table 5.3 Environment Setup for Computer Requirements 71

Table 5.4 Network Configuration for FTMK Lecturer' s 72

Appointment System

Table 5.5 Configuration Setup for FTMK Lecturer' s 73

Appointment System

Table 5.6 FLAS Numbering of Product Version 74

Table 5.7 FLAS Implementation Detail 75

Table 6.1 FLAS Test Environment 77

Table 6.2 Test schedule according tasks, activities and duration to carry out

testing activities .

Table 6.3 Login Testing Description 82

Table 6.4 Booking Test Description 83

Table 6.5 Login Test Data 84

Table 6.6 Test Result 85


XIV

LIST OF FIGURES

DIAGRAM TITLE PAGE

Figure 2.1 Statistics of patients see within one hour of appointment 9

Figure 2.2 Waterfall Model 13

Figure 3.1 Flowchart Diagram Current System 26

Figure 3.2 Overview ofFTMK Lecturer' s Appointment System (FLAS) " ~~

Figure 3.3 Global View of Use Case Model for Student and Lecturer 34

Figure 3.4 Global View of Use Case Model for Administrator 34

Figure 3.5 Context Diagram 41

Figure 3.6 DFD Level 0 42

Figure 3.7 DFD Level I for Registration in FLAS 43

Figure 3.8 DFD Level l for Booking Appointment in FLAS 44

Figure 3.9 DFD Level 2 for Booking Appointment in FLAS 44

Figure 4.1 FLAS Architecture 50

Figure 4.2 Navigation Design for Admin 52

Figure 4.3 Navigation Design for Lecturer 53

Figure 4.4 Navigation Design for Student 54

Figure 4.5 Entity Relationship Diagram (ERD) for FLAS 59

Figure 4.6 Business Rule between User and Entry 60

Figure 4.7 Business Rule between Entry and Repeat 60

Figure 4 .8 Business Rule between User and News 61

Figure 4.9 Business Rule between User and Room 61

Figure 4 .10 Business Rule between Room and Area 62

Figure 5.1 Overview of Software Development Environment 70


LIST OF ABBREVIATIONS

FLAS - FTMK Lecturer' s Appointment System

ERD - Entity Relationship Diagram

DFD - Data Flow Diagram

FTMK - Faculty of Information and Communication Technology

PHP - Hypertext Preprocessor

HTML - Hypertext Markup Language

MySQL - Multi-user, SQL (Structured Query Language)


xv

CHAPTER I

INTRODUCTION

1.1 Project Background

FTMK Lecturer' s Appointment System (FLAS) is a proposed system for the

Projek Sarjana Muda (PSM) that allows students to book appointment with their

lecturers in order to reduce difficulties between students and lecturers. The medium

for this system is the Internet so students can access the system wherever they are as

long as there is Internet connection.

This system will be developed as a web-based platform and will be created

using server side scripting such as PHP with Apache Web Server, user side scripting

such as HTML and MYSQL as a database for the system.

The target users of this project are students, lecturers and administrator. The

system is develop to help students makes an appointment online with lecturer that

they want to meet depends on the lecturer's timetable. Only students who had

registered can use this system. User must login before use this system.

In this system the lecturer must always update new information in their

timetable so that the students will know about new information of the lecturer

whether the lecturer is on leave or have a meeting. Students can check the timetable

of the lecturer before going to meet the lecturer. The task of administrator is to

register the new user, edit or delete the information of the users. Other than that,


2

administrator also can add/edit latest news or information about faculty or other

relateu news about information Technology.

The main purpose of FTMK Lecturer's Appointment System (FLAS) is to

provide more easy and convenient way of booking appointment and to propose new

way of data management and data processing. The main task for the system is to

process all the data and provide a good result.

1.2 Problem Statement

Generally, process of making appointment or booking consultation hour

between lecturers and students still using manual way. This system is develop to

solve the list of following problems:

i) Students difficult to meet lecturers

There are many situations that students did not find lecturers in their

room even that lecturer was in consultation hour. Sometimes the lecturers

did not write a notice or announce if they have meeting or other important

things. Students also don't know lecturer' s timetable and contact's

number.

ii) Difficult to manage appointment records

From manual system, appointment record of students just only kept in

lecturer's notebook. With this proposed system, record of appointment time

will be store more systematic and regular that means the lecturer did not

worry about losing their notebook. This system will remind the lecturers and

students about their appointment.

iii) Apply appointment with lecturers manually

The process to apply or booking appointment with lecturers is still

manually. Students need to meet lecturer and request to get permission in

order to have an appointment with him/her. If he/she not available in their


3

room, the student must leave the note to the lecturer or come again to meet

the itl<':lurer. It is diffiwil btxause IDe sluuems require spt:nuing a iOlS 01 lime

and have to come at lecturer's room for many times Thus, an expert system is

needed to reduce waiting time for the lecturers. Students may know the status

of the lecturer before going to meet them.

1.3 Objective

In order to ensure that the system will develop smoothly, many objectives had

been stated. Objectives of this project are :

• To build a system that has function that can help user manage booking

application.

• To build the system with provides user level and security level and manage

the certain process with the authorization. The system was complete with the

password because some of the data may contain sensitive data and private

information.

• To develop computerized lecturer's appointment system that can replace

manual system.

1.4 Scope

FLAS is developed based on FTMK lecturer' s daily routine to ease the user in

managing their task. This part defmes the limitations, functionality and target users

of the system. The scope of the system is as following:

• Target User

- The target user of the system is committee members in FTMK who had

registered such as lecturers, students and administrator.


4

• Functionality

I) rroviue U!)t=f auUleOLil.;aliuIl lor uata Sel,,;UCilY purpose.

ii) Record users infonnation, schedule infonnation and appointment

iniormation.

• Type of System

- FTMK Lecturer's Appointment System (FLAS) is a web-based system that

develop with the properties of custom made software product.

1.5 Project Significance

FLAS is a web-based system that will give a lot of benefit to users and

system administrator. The system consists of databases that keep information about

lecturer's information, student's information and appointment infonnation. This

system will help to reduce time consuming that occurs in daily routine when using

manual way.

The database is the most critical part of the system because it reqwres

complex data handling, detail design of the database can help prevent duplicate data

and easier for system administrator to maintain the database. Thus, it will reduce

workload for administrator to manage and maintain the data in the database. This

system also will display in a very user-friendly graphical user interface to ease the

users to use the system.


5

1.6 Expected Output

At the end of the project development, FTMK Lecturer' s Appointment

System (FLAS) enables users to use computerized appointment system that provides

several functions such as booking appointment, view the lecturer's schedule, view

list of appointment and view application status.

1. 7 Conclusion

The main idea of developing FTMK Lecturer's Appointment System (FLAS)

is to improve the current manual system to make the process of making appointment

become more manageable, effective, and efficient in order to reduce time consuming.

It can bring a lot of benefits to students, lecturers and administrator.

The next activities will be developed is chapter II. This part will review the

previous project and make a comparison with project that has been proposed. Besides

that, this chapter also explains about the methodology that will be used in this

project.


CHAPTERll

LITERATURE REVIEW AND PROJECT METHODOLOGY

2.1 Introduction

This chapter focuses about literature review and project methodology that

will be used for developing this system. Literature review are searching, collecting,

analyzing and drawing conclusion from all arguments raised in relevant body of

literature. It is important to give the explanations of choosing the project. "According

to Cooper (1988), a literature review uses as its database reports of primary or

original scholarship, and does not report new primary scholarship itself' .

Fact and finding will discuss and review about approach and related research,

reference and other findings about this system. Besides that, it also states other

approaches that will be used in this project by making comparison with previous

approach.


7

2.2 Fact And Finding

There are some reasons that cause the development of the system to solve the

existing problems. The sources for the finding in this topic can be found from

internet, magazine and book. Then, the literature review can be complete through

study, analysis and drawing conclusion from those sources.

2.2.1 Domain

FTMK Lecturer's Appointment System will be use by Faculty of

Information and Communication Technology. This system is being developed based

on online system that allows users to access through Internet. Other than that, this

system will improve the way to make an appointment become more effective and

manageable.

2.2.2 Existing System

i) Research for Methodology

Methodology is a collection of methods which apply to all phases of the

software development life cycle. There are several types of model in software

development life cycle such as Waterfall model, Spiral model, Prototyping model,

Rapid Application Development model (RAD), Incremental Model, WINWIN Spiral

model, Concurrent Development model, Component-based model and Formal

Method model.


8

ii) Case Study

There are three systems has been used for the case study. Those are list as

following :

• Health Campus Universiti Sains Malaysia Quality Bulletin Website Fixed

Appointment System

This website is used by health campus ofUniversiti Sains Malaysia. The scope of

implementation of the Fixed Appointment System is to include Nephrology,

Cardiology and Hematology Clinics. According to Department of Health & Social

Security Report, NHS, UK said that "The Appointment System succeeded in reducing

waiting times where doctors and staff were committed to the implementation of the

system, andfailedwhere they were not." .

The Cardiology Clinic is among the busiest clinics of HUSM managmg

approximately 500 patients each month. Cardiologist, Dr. Mohd. Sapawi Mohamed,

took on the challenge of implementing the fixed appointment system at the

Cardiology Clinic. His team reorganized systems and schedules to ensure clinics

were manned and operated according to schedule. Results have been impressive. In

August '06, 90% of patients who kept appointment time were seen within 1 hour of

the appointment. Staff at the clinic have also benefited from the more orderly

outpatient process.

The Nephrology Clinic, headed by AP Dr. Kamaliah herself, brought down

waiting times of patients. In February '06, only 12% of patients were seen within I

hour of appointment, while in the first month of implementation, June '06 this went

up to 89%. The below graph is the graph that show statistics of patients see within

one hour of appointment.


borang pengesahan status tesis* judul: sesi...

Documents