Seminar Pengurusan

Fasiliti Sektor Awam 2016Senario Semasa, Isu & Hala Tuju Kontrak

Pengurusan Fasiliti dan Penyenggaraan di dalam Kerajaan

Ir. Hj. Mohd Daud bin Harun (J.M.N)Pengarah Kanan

Cawangan Perancangan Aset BersepaduIbu Pejabat JKR Malaysia

Senario Industri Pengurusan Fasiliti di

Malaysia

Senario Industri Pengurusan Fasiliti di

Malaysia

Produktiviti Up 5-15%

Ruang (Spaces)

Pencahayaan (Lighting)

Suhu (Temperature)Kemudahan komunikasi(Communication facilities)

Penyimpanan (Storage)

Penampilan (Appearance)

Senario Industri Pengurusan Fasiliti di

Luar Negara

Definisi Pengurusan Fasiliti

EN 15221

a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology

is the integration of processes within an organization to maintain and develop the agreed services which support and improve the effectiveness of its primary activities

Facilities Management Standard

Senario Industri Pengurusan Fasiliti di

Malaysia

Senario Industri Pengurusan Fasiliti di

Malaysia

Model Pengurusan Aset Menyeluruh

Senario Industri Pengurusan Fasiliti di

Malaysia

Pendekatan Pengurusan Aset Kerajaan

Elemen FMM

FMPeople Process

PlaceTechnology

Prinsip Kontrak FMM

Single Point Responsibility

Skop

Pengurusan Operasi & Penyenggaraan

Building Services (M&E)

StructuralArchitectural

& Faade

Custodial Services

(Cleaning, Landscaping)

SLA dalam Kontrak FMM

Core Business Demands

Users/clients Expectation

Legal Requirements

Communication Channels

Resources Involved

Organization and

Responsibilities

Health and Safety

Policies, Processes, Procedures

Systems and Data

ManagementPriorities

Quality Standards

Time

Measurement Method

Indicators

Proses Kontrak FMM

ContractKPISLA

SL

A Core Business Delivery

Operational Data:

Asset Register & Performance

Related Policy & Acts

KP

I Key Performance Indicator

Specific

Measureable

Achievable

Realistic

Timely

Co

ntr

act Legal Document

Administration

Supervision

Performance Management

Customer Satisfaction

Pembangunan Kapasiti FMM

Isu-isu Semasa Kontrak FMM

Performance Based Contract (PBC)

Hybrid PBC Combine Task & Performance

Penyeragaman Amalan dalam Kontrak FMM

Garis Panduan Perolehan & Pentadbiran Kontrak FMM

Pendaftaran Khusus Kontraktor FM

Roadmap FM CIDB

Pemantapan Syarat-syarat Kontrak FMM

CoC FMM

Spesifikasi Teknikal

Pengurusan Prestasi

Kaedah Perolehan Kontrak FMM

Polisi perolehan kerajaan

Kontraktor Perkhidmatan Pembersihan (Cleaning services)

Ketersediaan maklumat aset

ICT tools untuk mengendalikan maklumat aset dalampremis

Isu-isu Semasa Kontrak FMM

Peruntukan kontrak FMM

Operation Expenditure

Kompetensi dalam FM

Kontraktor FM

Agensi Kerajaan

Program Akreditasi FM

Isu-isu Semasa Kontrak FMM

Hala Tuju & RumusanSingle Point of Responsibility Contractor untukbangunan-bangunan kerajaan yang bernilai tinggi, mempunyai nilai estetik, bangunan gunasama dan berprestij.

Hala Tuju & RumusanHybrid approach:Task Based + Performance BasedLearning Curve

Hala Tuju & Rumusan

Hala Tuju & Rumusan