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MALAYSIA: HEALTH & DOCUMENTATION SERVICES A COUNTRY REPORT* Oleli Nik Zakiah Nik Abdullah** ABSTRACT Pellulis memberi laporal/mengelwi dokwnewa.tti bahan-baltall kesiha/{/Il serta perkhidmatall penerbitan tli PUS(l/-pusat Kesill{lfGn di Malaysia. Pellekan(l1l dibuaI ke alas penggll1wlIn masa kill; dall mtlsalah yang dihadapi lIlllllk mendapall1Jl1kfulJlaf mengel/a; perubawll melalui illtemel. INTRODLJCTION I n Malaysia. 1990 is the era that mirrors the beginning of automation programmes in all major medi ca l librari es. In 1994 the Malaysian Library Networking called}aringalll/lIIlI ( Kn owledge Network) was fonned. A total nu mber of 62 librari es co nsi sted of 14 sta te libraries, 10 aca demic librari es, 6 resear ch in slitutions and 3 1 librari es from mini st ri es and gove rnm ent departmeIlls have participated in this proj ec t. It was a collaboration project between the National Librar y of Malaysia and the Malaysian Institute of Microelectronic System ( MIMOS ), an in s titute that pro vid es telecommunication facilities fo r intern et in Mala ys ia. THE OVERVIEW OF MEDICAL LIBRARIES There arC over 30 medica l and hea lth-related librari es in Malays ia. These include libraries in higher in stitutions. government and privat e. Th e thre e major uni ve rsity medical libraries arc: Universi ti Malaya (LJM) Library - es tabli shed in 1963 LJniversiti Kebangsaa n Mala ysia (UKM) Librar y - 1 974, and Universiti Sains Malay sia (US M) Library - 19 82 In the 19905 more new medical libraries se rving the medical faculty were se t up namely: Universiti Malaysia Sarawak (UNIMAS ) Library - es tablished in 1 994 Institut Tek nol og i Mara (ITM ) Librar y - 1996 Ho s pital Unl ve rsiti Keb an gsaan Malaysia (HUKM) Library - 1997 Uni versiti Putra Mal ays ia (UPM) Library - 1998 The se universities arc gove rned by the Mini stry of Education. Other pri va te medical librari es are Inte rnational Islamic Unive rsity (IIU), International Med ical University (IMLJ) and National Heart In s titute , co mmonly known as IJN ( In s titut Jantung Negara). Und er the Mini s tr y of Health ( MOH ) Malaysia , there are 36 medi ca l and hea lth re lated librari es including th e ho spital librarie s. The major ones are: Institute for Medica l Re sea rch ( IMR ) - (190 1) Mini stry of Health Malay sia ( MOH ) Public Hea lth Institute ( PHI ) - (1966) Health Education Division (HED) - (1993) Hospita l Kuala Lumpur (H KL) - (1976) There are about 18 ho spital librari es in the sta tes and districts all over Malaysia. The larges t is Kuala Lumpur Hos pital ( HKL) library. which is managed by a librarian with 4 s upport s Lafr. The library assisLants run the other hos pital libraries. '* Paper presented (1/ II/(' ' 10111 SEAMIC Technical MI!t'lillg On l-I c(llih DOCWllellTwioll and Pubfinllioll·. Bali. Illdonesia. 9· /3 August 1999. '* '* Li/Jl'lJri{lII. Klw/a Lumpur ==============================. Hakcipta Terpelihara © 1999 - Perpustakaan Negara Malaysia Hakcipta Terpelihara © 1999 - Perpustakaan Negara Malaysia

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  • MALAYSIA: HEALTH & DOCUMENTATION SERVICES A COUNTRY REPORT*

    Oleli

    Nik Zakiah Nik Abdullah**

    ABSTRACT

    Pellulis memberi laporal/mengelwi dokwnewa.tti bahan -baltall kesiha/{/Il serta perkhidmatall penerbitan tli PUS(l/-pusat Kesill{lfGn di Malaysia. Pellekan(l1l dibuaI ke alas penggll1wlIn masa kill; dall mtlsalah yang dihadapi lIlllllk mendapall1Jl1kfulJlaf mengel/a; perubawll melalui illtemel.

    INTRODLJCTION

    I n Malaysia. 1990 is the era that mirrors the beginning of automation programmes in all major medi ca l librari es. In 1994 the Malaysia n Library Networkin g called}aringalll/lIIlI (Knowledge Network) was fonned.

    A total nu mber of 62 librari es consisted of 14 sta te librari es, 10 acade mic librari es, 6 research inslitutions and 3 1 libraries from mini st ries and governm ent departmeIlls have participated in thi s project. It was a collaboration project between the National Library of Malaysia and the Malays ian Inst itute of Mi croelectronic System (MIMOS ), an in s titute that pro v id es telecommunication facilities fo r inte rnet in Malays ia.

    THE OVERVIEW OF MEDICAL LIBRARIES

    There arC over 30 medical and health- related librari es in Malaysia. These include librari es in higher institutions. government and private . The three maj or uni versity medical libraries arc:

    Universi ti Malaya (LJM) Library - establi shed in 1963

    LJniversiti Kebangsaan Malays ia (UKM) Library - 1974, and

    Universiti Sains Malaysia (US M) Library - 1982

    In the 19905 more new med ica l libraries serving the medical faculty were set up namely:

    Universiti Malaysia Sarawak (UNIMAS) Library - establi shed in 1994

    In stitut Teknolog i Mara (ITM ) Library - 1996

    Ho s pital Un l vers iti Keb a ngsaan Malaysia (HUKM) Library - 1997

    Uni versiti Putra Mal aysia (U PM) Library - 1998

    These unive rsities arc governed by the Mini stry of Education. Other pri va te medical librari es are International Is lami c Universi ty ( IIU), Inte rnati o nal Medical University (IMLJ) and National Heart In stitute, co mmonly known as IJN ( In stitut Jantung Negara).

    Under the Mini stry of Health (MOH) Malaysia, there are 36 medical and health related libraries including the hos pital libraries. The major ones are:

    Institute for Medical Research ( IMR) - ( 190 1)

    Mini st ry of Health Malaysia (MOH )

    Public Health Institute (PHI) - (1966)

    Health Education Division (HED) - (1993)

    Hospital Kuala Lumpur (H KL) - (1976)

    There are about 18 hospital librari es in the sta tes and districts all over Malaysia. The la rges t is Kuala Lumpur Hospita l (HKL) library. which is managed by a librarian with 4 support sLafr. The library assisLants run the other hospital librari es.

    '* Paper presented (1/ II/(' ' 10111 SEAMIC Technical MI!t'lillg On l-Ic(llih DOCWllellTwioll and Pubfinllioll·. Bali. Illdonesia. 9· /3 August 1999. '* '* Li/Jl'lJri{lII. Klw/a Lumpur Ho.~piw/.

    ==============================.

    Hakcipta Terpelihara © 1999 - Perpustakaan Negara Malaysia

    Hakcipta Terpelihara © 1999 - Perpustakaan Negara Malaysia

  • SEAMIC ACTIVITIES ON HEALTH AND DOCUMENTATION

    SEAMIC programmes and activities especially in the provision of rrce photocopy service, donation s of CD-ROM to six hospital libraries in Malaysia in 1998 and the contributions of twenty copies of ICD 10 to hospital s in 1999 are laudable. Although it has been slOpped due to economic slowdown, it had greatly assisted the smaller libraries in giving better services and fulfilling the needs of the library's clientele alld the hospital.

    Other SEAMIC programmes such as Travel Research Fellowship (TRF) should be an Oil-going programme for it could foster the relationships with other medical library institutions from other SEAMIC member countries especially for library networking and resource sharing.

    The Union List of Medical Periodicals (2nd edition , 1997) ill Malaysia has been complied by IMR library. We look forward to SEAMIC to publish the Union List of Medical Periodicals ill SoutheaST Asia. in electronic version as discussed and suggested during the 9th SEAMIC Technical Meeting in 1996.

    INTERNET TECHNOLOGY

    The present scenario sees the advent of internet or information superhighway and database on-line gaining more popularity in the library services. Most medical libraries in Malays ia are equipped with internet facilities.

    Internet Services in Academic and Private Medical Libraries

    Library E-mail Web Address (http://) PC/Printer

    UM a4tunku @cc. um.edu.my www.um.edu.my 6/-

    UKM kpep @medie.ukm.my medlib.ukm.my 10/1

    HUKM [email protected] hukm.ukm.my 4012

    USM [email protected] .my www.lib.usm.my/medlib 2/1

    UPM lib @lib.upm.edu.my www.lib.upm.edu.my 3/-

    UNIMAS [email protected] www.unimas.my 4012

    IMU imu@imu. edu.my www.imu.my 412

    /IN ij [email protected] www.ijn.com.my/ijn 211

    ITM ptarj099 @tm.nel.my www.itm.edu.my 1/ I

    IIU sayadek@i iu.edu.my www.iiu.edu.my/medic/ 19/1 medical

    Internet Services in Medical Libraries under MOH

    Library E-mail Web Address PC/Printer

    IMR library2 @imr.gov.my htlp:/limr.gov. my/-I i b 3/3

    MOH [email protected] http: //imr.gov.my/- lib III

    PHI izan @iku.gov. my hllP:/limr.gov. my/- I ib 2/2

    HED [email protected] http://dph.gov.my 1/ -

    HKL hkllib I @po.jaring.my hllp://spl. pn m. my/-hkl 611

    .1===============================

    Hakcipta Terpelihara © 1999 - Perpustakaan Negara Malaysia

    Hakcipta Terpelihara © 1999 - Perpustakaan Negara Malaysia

  • The recent survey done by HKL library indicates all major medical libraries have provided information on electronic resources available on the net.

    The following tables show the electronic mail, web addresses, and number or computers and printers for internet services of the major libraries.

    Outof 18 hospital libraries, only 5 have internet facilities in the library. Other hospitals have access to the internet but only at certain locations. As for HKL, all depanment heads are provided with internet access. Most academic or university libraries charge 20 cents per printout while under MOH, the library either charges 10 cents or no charge.

    CURRENT UTILIZATION AND PROBLEMS OF OBTAINING MEDICAL INFORMATION

    HKL library has distributed questionnaires to 50 internet users at the library. The result based on ranking I to 7 (one as first priority), found that users normally access internet for the following reasons:

    1st to access MEDLlNE on the internet.

    2nd to look for general information for general knowledge.

    3rd _ to keep abreast with current medical information.

    4th for e-journal available free on the nel.

    5th to search through medical databases subscribed by HKL library.

    6th - LO view government and commercial websites.

    7th - to browse libraries' collection through OPAC (Open Public Access Catalogue).

    The reason why medical databases subscribed by HKL library is unpopular is due to limited user Ikense obtained by the library. As for ranking no.6. internet users only seek information from the government or commercial web sites only when they require sOllle inrormation penaining to that particular department or organization. Last but not least, since HKL library is not yet computerised, therefore internet users are either not familiar with OPAC or not interested with browsing other libraries collection.

    ~Llul.Lr lJ npLlc,l,d,,\,lI\ .

    Based on the questionnaires, about 72 % of internet users including the librarians said that they do not encounter any problem while 28 % complained the following:

    (i) difficulty in getting fulltcxt journal on certain subjcct field.

    (ii) at times net is slow due to network congestion. thus downloading of information is slow.

    (iii) lack of local medical resources on the net.

    (iv) problems of knowing the right keywords and validity of information.

    (v) some documents are in portable document format (pdf); therefore certain program is required to view the information.

    FUTURE PROSPECTS OF MEDICAL LIBRARY

    The major medical libraries consisting of 15 libraries including IMR and HKL havc recently planned for a consortium with Ovid Technologies from Australia. The first meeting will be scheduled by end of August 1999.

    The Ministry of Health Malaysia is the leading agent to implement Telernedicine Project, which is one of the seven nagship applications under the Multimedia Super Corridor (MSC). Under telemedicine project, the Continuing Medical Education (CME) will undertake to implement tbe nation-based programme that is virtual library.

    The year 2000 sees the emergence of hospital libraries especially with the setting up of the Selayang Hospital (the first virtual hospital), Hospital Sungai Buluh and Hospital Putrajaya.

    CONCLUSION

    The rapid advances in information technology and telecommunication in the era of globalization have an impact on the libraries and the librarians as information centers and information professionals. These are the challengers in the third millennium. Therefore, cooperative project and networking such as SEAMIC Library Networking as one stop information centre should be formed. This kind of project will facilitate resource sharing thus contribute towards the improvement and development of medical libraries in Southeast Asian countries.

    ============================.

    Hakcipta Terpelihara © 1999 - Perpustakaan Negara Malaysia

    Hakcipta Terpelihara © 1999 - Perpustakaan Negara Malaysia