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BORANG PENGESAHAN STATUS TESIS

JUDUL : FAKTOR-FAKTOR YANG MEMPENGARUBI KOS 1CUALITI DAN

KESANNYA TERHADAP PRODUKTIVITI: ANALISA DATA

PERSEPSI INDUSTRI PEMBUATAN DI MALAYSIA

SESI PENGAJIAN 1 2005/2006

OR MARIANI BINTI ENGICU ROSLY

PSM/Sarjana/Doktor Falsafah)* disimpan di Perpustakaan Universiti Teknologi Malaysia dengan syarat-syarat kegu

h hak milik Universiti Teknologi Malaysia.

Teknologi Malaysia dibenarkan membuat salinan untuk tujuan pengajian sahaja.

kan membuat salinan tesis ini sebagai bahan pertukaran di antara institusi pengajian tinggi.)

SULIT(Mengandungi maklumat yang benilarjah keselamatan atau

kepentingan Malaysia seperti yang termaktub di dalam AKTA RAHSIA RASM1 1972)

TE(Mengandungi maklumat TERHAD yang telah ditentukan olehorganisasi/badan di mana penyelidilcan dijalankan)

TIDAK TERHAD

-

Disahkan oleh-Y

(TANDATANGAN PENULIS)

a. Seberane Tugs Chik Bali. 21200 Kuala TerenEnainu TereoRganu,

5

(TANDATANGAN PENYELIA)

En. Azian Bin Mohd. Zak',Naina Penyelia

Tarikh: 22 November 2005

PSZ 19:16 (Pind.1/97)

UNIVERSITI TEKNOLOGI MALAYSIA

CATATAN * Potong yang tidak berkenaan.** Aka tesis ini SULIT atau TERI1AD, sila lampirkan surat daripada pibak berkuasaforganisasi berkenaan

dengan menyatakan sekali sebab dan tempoh tesis ini perlu dikelaskan sebagai SULIT atau TERHAD.

Tesis dimaksudkan sebagai tesis bagi lja.rah Doktor Falsafah dan Sarjana secara pcnyelithlan, atau

disertaibagi pengajian secara kerja kursus dan penyadikan, atau Laporan Pmjek Sarjana Muda (PSM).


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OKTOBER 2005

I 0 4 g bSo

FAKTOR-FAKTOR YANG MEMPENGARUHI KOS KUALITI DAN KESANNYATERHADAP PRODUKTIVITI: ANALISA DATA PERSEPSI INDUSTRI

PEMBUATAN DI MALAYSIA

ENGKU NOOR MARIANI BINTI ENGKU ROSLY

x .

Laporan ini dikemukakan

sebagai memenuhi sebahagian daripada syarat penganugerahan

Ijazah Sarjana Muda Sains (Komputer)

Fakulti Sains Komputer dan Sistem Maldumat

Universiti. Teknologi Malaysia


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viABSTRACT

Quality costs are usually used to measuring performance in manufacturingorganization. Quality costs are an important to improve productivity. Many factors about

its effectiveness have been questioned. Questionnaire has been distributed to find out

assessment and perception from 4 categories in industrial manufacturing towards

certificate quality costs. This project use some statistical method like Gamma which

generated by statistical software namely SPSS 10.0 for Windows. One of the methods is

descriptive statistic, specifically bar chart was used tofelarify the findings graphically.

While, Gamma correlation method has been used to identify main factors that afflicted

the effectiveness of quality costs. There is also a study about the differences between

assessments from each industrial category to those factors. Finally, it is hoped that the

findings will be the knowledge, depicted and encouraged organization to continue

adapting certificate of quality costs to improve productivity.


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Academic Press.

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http://et.al/http://et.al/

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