21011edu5824sinopsiskursus

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SINOPSIS KURSUS

NAMA KURSUS

(COURSE NAME)

: Pengurusan Kualiti Dalam Pendidikan Tinggi

(Quality Management in Higher Education)

KOD KURSUS

(COURSE CODE)

: EDU 5824

KREDIT

(CREDIT)

: 3 (3+0)

OBJEKTIF

(OBJECTIVE)

: Pada akhir kursus ini, pelajar dapat memahami model-model

kualiti dalam pengurusan kualiti dan mengaplikasikannyadengan pengurusan kualiti dalam scenario institusi pendidikan

tinggi.

(By the end of the course, the students are able to synthesize

models of quality management and apply QualityManagement System in the scenario of higher education).

SINOPSIS

(SYNOPSIS)

: Kursus ini meliputi perbincangan konsep akauntabiliti dan

kualiti dalam pendidikan tinggi; model-model pendekatan

kualiti; dan proses jaminan kualiti dalam pendidikan tinggi.

(This course includes the discussion of accountability

concepts and quality in higher education; models of qualityapproach; and the process of quality assurance in higher

education).

ISI KANDUNGAN

(CONTENTS)

: 1. Konsep akauntabiliti, kawalan kualiti dan jaminan

kualiti (Concepts of accountability, quality control andquality assurance)

2. Pembangunan kualiti dalam pendidikan tinggi

(Quality movement/development in higher education)

3. Model kualiti dalam pendidikan tinggi

(Quality models in higher education)4. Indikator kualiti dalam pendidikan tinggi

(Quality indicators in higher education)

5. Sistem pengurusan kualiti dalam institusi pendidikan

tinggi(Quality Management System in institutions of higher

learning)



6. Pengurusan kualiti dalam program francais institusi

pendidikan tinggi

(Quality management in franchise programs in

institutions of higher learning)

7. Audit kualiti dalam pendidikan tinggi(Quality auditing in higher education)

8. Kriteria dalam penarafan dan penyenaraian institusi

pendidikan tinggi(Criteria used in the rating and ranking of institutions of

higher learning)

9. Proses akreditasi institusi pendidikan tinggi

(Accreditation processes in institutions of higher learning)

10. Isu-isu dalam pengurusan kualiti institusi

pendidikan tinggi(Issues in management of quality in higher education)

PENILAIAN

(ASSESSMENT)

: Kerja kursus (Course work) 70%

Peperiksaan akhir (Final exam) 30%

References

:Alison, H. & Browns, S. (2000). Internal audit in Higher

Education. London: Kogan Page.

Brennan, J. & Shah, T. (2000). Managing quality in higher education. London: Open University Press.

Brennan, J., Varies, P. D. & Williams, R. (1997). Standards

and quality in higher education. London: Jessica

Kingsley.

Brown, S., Race, P. & Smith, B. (1997). 500 tips for quality

enhancement in higher education. Washington D. C:

The Falmer Press.

Freed, J. E. & Klugman, M. R. (1997). Quality principles and practices in higher education: Different questions for

different times. Pheonix: American Council on

Education and Oryx Press.

Janakiraman, B. & Gopal, R.K. (2007). Total quality

management: Text and cases. New Delhi: Prentice-Hall

of India.



TEACHING PLAN

Course: Quality Management in Higher Education Code: EDU5824

Lecturer: Soaib Asimiran

Semester: Second, 2010/2011

WEEK /DATE TITLE MODE OFTEACHING

1 Concepts of accountability, qualitycontrol and quality assurance

Face to Face

2 Quality movement/development in

higher education

Face to Face

3 Quality models in higher education Face to Face

4 Quality models in higher education Face to Face

5 Quality indicators in higher education Face to Face

6 Quality Management System ininstitutions of higher learning

Face to Face

7 Quality Management System ininstitutions of higher learning

Face to Face

8 Quality management in franchiseprograms in institutions of higher learning

Face to Face

9 Quality auditing in higher education Face to Face

10 Quality auditing in higher education Face to Face

11 Criteria used in the rating and rankingof institutions of higher learning

Face to Face

12 Accreditation processes in institutions Face to Face



WEEK /DATE TITLE MODE OFTEACHING

of higher learning

13 Issues in management of quality inhigher education

Face to Face

14 Issues in management of quality inhigher education

Face to Face

______________________________ _________________ Signature and Official Stamp of Lecturer Date



Assessment:Course work 70%Final exam 30%

Course work:

The breakdown of the course work assessment is as below –1. Assignments – there will be two written assignments, one due on fourthmeeting and another one on last meeting, Each written assignment worth20% (altogether 40%) and the assignments must be handed in on time.

2. Mid-term exam – there will be a mid-term exam half-way through thecourse worth 30%. The exam will be a two hours written exam conducted inclass.

Assignment 1 (Individual):

You may choose one of the topics discussed in this course and write a 10 – 20pages conceptual paper (double space) elaborating the contents of the chosentopic and relate them to the higher education environment. In writing your assignment, you have to choose at least two articles from journals such asQuality in Higher Education, Quality Assurance in Education, Higher EducationManagement and Policy, Higher Education Quarterly and Higher Education toassist you in writing the assignment. A copy of the journals must be attached toyour assignment.

Assignment 2 (In a group of 3 students):You are required to analyze and make comparisons about the quality movement

of any three of the Malaysian universities and write a 10 – 25 pages report basedon your analysis. You are also required to critically analyze the qualitymanagement practice of the universities and make suggestions on ways toimprove the quality management practice of those universities.

Final exam:There will be a two hours final exam worth 30% conducted at the end of thesemester.

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