the record-setting flood of 2014 in kelantan: challenges...

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www.mjms.usm.my © Penerbit Universiti Sains Malaysia, 2015 For permission, please email:[email protected] Introduction Floods are an annual occurrence of varying severities in Kelantan state on the east coast of Peninsular Malaysia. They also affect its neighbouring states, specifically Terengganu and Pahang. Previous floods, including those of 1927 and 1967, were considered significant in Kelantan’s history. The 1967 flood had a major impact on the Kelantan population; it has been estimated that 70% of the kampungs (villages) in Kelantan, or nearly half of the state’s population, were affected (1). The 2014 flood was the most significant and largest recorded flood in the history of Kelantan. It was considered to be a “tsunami-like disaster” in which 202,000 victims were displaced (2). This flood was called ‘Bah Kuning’ (yellow-coloured flood) because of its high mud content (3,4). Editorial Chronology of the Flood Torrential rains that began on the 17th of December, 2014, led to flash flooding and forced 3390 people in Kuala Krai, Kelantan, to flee their homes (5). Later, three days of continuous heavy rain fell from the 21st to the 23rd of December, 2014, in Gua Musang. This was a record-setting rainfall of 1 295 mm, equivalent to the amount of rain usually seen in a span of 64 days. As a result, the water levels of three major rivers, the Sungai Galas in Dabong, the Sungai Lebir in Tualang and the Sungai Kelantan, rose drastically above the water levels considered dangerous (6). The highest recorded level of the Sungai Galas in Dabong, GuaMusang was 46.47 metres (danger level: 38 metres), the highest recorded level of the Sungai Lebir in Tualang, Kuala Krai was 42.17 The Record-Setting Flood of 2014 in Kelantan: Challenges and Recommendations from an Emergency Medicine Perspective and Why the Medical Campus Stood Dry Kamarul Aryffin Baharuddin 1 , Shaik Farid aBdull WahaB 1 , Nik Hisamuddin nik aB rahman 1 , Nik Arif nik mohamad 1 , Tuan Hairulnizam Tuan kamauzaman 1 , Abu Yazid md noh 1 , Mohd Roslani aBdul majid 2 1 Department of Emergency Medicine, School of Medical Sciences, Universiti Sains Malaysia, Health Campus, 16150 Kubang Kerian, Kelantan, Malaysia 2 School of Medical Sciences, Universiti Sains Malaysia, Health Campus, 16150 Kubang Kerian, Kelantan, Malaysia 1 Malays J Med Sci. Mar-Apr 2015; 22(2): 1-7 Abstract Floods are considered an annual natural disaster in Kelantan. However, the record-setting flood of 2014 was a ‘tsunami-like disaster’. Hospital Universiti Sains Malaysia was the only fully functioning hospital in the state and had to receive and manage cases from the hospitals and clinics throughout Kelantan. The experiences, challenges, and recommendations resulting from this disaster are highlighted from an emergency medicine perspective so that future disaster preparedness is truly a preparation. The history of how the health campus was constructed with the collaboration of Perunding Alam Bina and Perkins and Willis of Chicago is elaborated. Keywords: floods, natural disaster, emergency medicine Submitted: 1 Feb 2015 Accepted: 3 Feb 2015

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Page 1: The Record-Setting Flood of 2014 in Kelantan: Challenges ...journal.usm.my/journal/EDmjms2221.pdf16150 Kubang Kerian, Kelantan, Malaysia 1 Malays J Med Sci. Mar-Apr 2015; 22(2): 1-7

www.mjms.usm.my © Penerbit Universiti Sains Malaysia, 2015For permission, please email:[email protected]

Introduction

Floodsareanannualoccurrenceof varyingseverities in Kelantan state on the east coastof Peninsular Malaysia. They also affect itsneighbouringstates,specificallyTerengganuandPahang.Previousfloods, includingthoseof1927and1967,wereconsideredsignificantinKelantan’shistory.The1967floodhadamajorimpactontheKelantan population; it has been estimated that70% of the kampungs (villages) in Kelantan, ornearlyhalfofthestate’spopulation,wereaffected(1).The2014floodwasthemostsignificantandlargestrecordedfloodinthehistoryofKelantan.Itwasconsideredtobea“tsunami-likedisaster”inwhich202,000victimsweredisplaced(2).Thisflood was called ‘Bah Kuning’ (yellow-colouredflood)becauseofitshighmudcontent(3,4).

Editorial

Chronology of the Flood

Torrential rains that began on the 17th ofDecember,2014,ledtoflashfloodingandforced3390peopleinKualaKrai,Kelantan,tofleetheirhomes(5).Later,threedaysofcontinuousheavyrain fell from the21st to the23rdofDecember,2014, inGuaMusang.Thiswasa record-settingrainfallof1295mm,equivalenttotheamountofrainusuallyseeninaspanof64days.Asaresult,thewaterlevelsofthreemajorrivers,theSungaiGalasinDabong,theSungaiLebirinTualangandthe Sungai Kelantan, rose drastically above thewaterlevelsconsidereddangerous(6). ThehighestrecordedleveloftheSungaiGalasinDabong,GuaMusangwas46.47metres(dangerlevel:38metres),thehighestrecordedleveloftheSungai Lebir in Tualang, Kuala Krai was 42.17

The Record-Setting Flood of 2014 in Kelantan: Challenges and Recommendations from an Emergency Medicine Perspective and Why the Medical Campus Stood DryKamarul Aryffin Baharuddin1, Shaik Farid aBdull WahaB1, Nik Hisamuddin nik aB rahman1, Nik Arif nik mohamad1, Tuan Hairulnizam Tuan kamauzaman1, Abu Yazid md noh1, Mohd Roslani aBdul majid2

1 Department of Emergency Medicine, School of Medical Sciences, Universiti Sains Malaysia, Health Campus, 16150 Kubang Kerian, Kelantan, Malaysia

2 School of Medical Sciences, Universiti Sains Malaysia, Health Campus, 16150 Kubang Kerian, Kelantan, Malaysia

1Malays J Med Sci. Mar-Apr 2015; 22(2): 1-7

Abstract FloodsareconsideredanannualnaturaldisasterinKelantan.However,therecord-settingfloodof 2014was a ‘tsunami-likedisaster’.HospitalUniversiti SainsMalaysiawas theonly fullyfunctioninghospitalinthestateandhadtoreceiveandmanagecasesfromthehospitalsandclinicsthroughoutKelantan.Theexperiences,challenges,andrecommendationsresultingfromthisdisasterarehighlighted fromanemergencymedicineperspective so that futuredisasterpreparedness istrulyapreparation.ThehistoryofhowthehealthcampuswasconstructedwiththecollaborationofPerundingAlamBinaandPerkinsandWillisofChicagoiselaborated.

Keywords: floods, natural disaster, emergency medicine

Submitted:1Feb2015Accepted:3Feb2015

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Malays J Med Sci. Mar-Apr 2015; 22(2): 1-7

metres(dangerlevel:35metres),andthehighestrecorded levelof theSungaiKelantanwas34.17metresatTanggaKrai,KualaKrai(dangerlevel:25 metres) and 22.74 metres (danger level: 16metres)attheGuillemardBridgeinTanahMerah.Thehighest levelof theSungaiGolokatRantauPanjang was 10.84 metres, which was over thedangerlevelofninemetres(7)(Figure1–7).

Emergency Medicine Experiences and Challenges

Disaster medicine (DM) is a medicalspecialty, meaning that any medical doctor canpursue it.However,emergencyphysicians (EPs)are often required to play key roles in disastermanagement (8). Themost important topics inthis specialty include disaster mitigation andpreparation,aswellasthecreationofaproperlydesigned and effective disaster response andrecovery plan. This is essential to minimising

physicalandpsychosocialcasualties. Unlike other flood disasters that hadmanycasualties (9) anddeploymentsofmedical reliefteams, ‘Bah Kuning’ in Kelantan resulted inminimalcasualties,withonly13deathsrecorded(7), and no relief teams were deployed fromHospital Universiti Sains Malaysia (HUSM).However,therewasasurgeofpatientsatHUSMduetotheclosureofanearbyhospital,HospitalRajaPerempuanZainab2 (HRPZ2). In fact, theonly available tertiary centre for all of KelantanwasHUSM(10).Therewasaninfluxofpatientswho presented to HUSM after HRPZ2 closedon the 25th of December, 2014. Those caseswere generally acute problems from underlyingchronic medical conditions such as acutecoronarysyndrome,acuteexacerbationofchronicobstructive airway disease, heart failure, sepsis,andotherdiseases.Table 1displays thenumberofcasesthatpresentedtotheEDatHUSMduringthe disaster. The average number of cases that

Figure 1: Kelantan Football stadiumwas filledwithfloodwaters.

Figure 2: Property damaged: Cars weresubmergedinthefloodwaters.

Figure 3: This aerial view shows housesand plantations submerged infloodwaters in Pengkalan Chepa,near Kota Baru, Kelantan onDecember28,2014.

Figure4:Housesandplantationssubmergedinthefloodwaters.

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Editorial |TheRecord-SettingFloodof2014inKelantan

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presentedtotheEmergencyDepartment(ED)atHUSMwas180cases/day.Althoughthenumberwas not as high as most government hospitals,patientswhopresentedtotheEDatHUSMweremanagedeffectively.Mostoftheprocedureswereperformed by ED residents, including bedsideultrasounds, central line insertions, and chesttubeinsertions,untildiagnoseswereconfirmedorpatientswerestable.Accessblockbecameanissue

becauseallreferralcasesmustbereviewedintheED by their receiving departments and becauseitwasnotuncommonforbedstobeunavailable.Some of the patients were managed in ED formore than 24 hours. These patients had to bemonitored and reviewed regularly, particularlythoseintheredzone. Another challenge that was encounteredduringthedisasterwasashortageofstaff.Almost50% of the staff was affected by the floods,includingtheheadoftheEmergencyDepartment.Furthermore, there was no disaster declarationfrom the top-down at HUSM on day 1 of thedisaster,meaningthattheEDstaffhadtohandlethe situation themselves. With the increasingnumber of patients, this became a disaster forthem. Luckily,a group of medical students wasproactive in assisting the staff and managingthetriagecounter,clerkingpatientsinthegreenzone and controlling the crowd in the waitingarea (10). Their services during the eventwerecommendable,andmanyofthestaffsinEDweretakenabackbytheirinitiative. HUSM also received patients who weretransferredbyhelicopter.Themedicalevacuation

Figure5:Firemenrescuedfloodvictimsduringthedisaster.

Figure 6: Tsunami-like disaster damaged thecars.

Figure7:Propertydamaged:Houseonahouse.

Table 1:Number of cases based on zone presented toEmergencyRoomHospitalUniversiti SainsMalaysia

Day Date Redzone Yellowzone Greenzone Total1 25thDecember2014 21 82 149 2522 26thDecember2014 13 94 146 2533 27thDecember2014 25 105 153 2834 28thDecember2014 29 149 203 3815 29thDecember2014 19 103 123 2456 30thDecember2014 12 92 114 2187 31stDecember2014 12 71 121 204

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(medevac) involved 137 cases from districthospitalsandclinics(PejabatKesihatanDaerah)(Table2).Mostof thepatientswere critically illandrequiredventilatorsupport.FivecasesweretransferreddirecttoHospitalBesutinTerengganuforcontinuationofcriticalcarebecausethecriticalcareunitsatHUSMwerefullyoccupied.HospitalKuala Krai had the largest number of patientsbeingmedevac. VolunteersbegantoarriveinKelantanonthe28thofDecember,2014.Mostof thevolunteerswere healthcare providers fromuniversities andtheMinistryofHealth.Atotalof261volunteersregistered with the Volunteer Operations Office(Bilik Gerakan Banjir Sukarelawan HUSM) toassist with the administration of healthcareservices.However,someofthemhadtogotothedistrictarea,alongwithJabatanKesihatanNegeri(JKN) Kelantan and MERCY Malaysia. Table 3displaysthetotalnumberofvolunteersandtheiraffiliations. Coordinating the volunteerswith allofthedepartmentsinHUSMandJKNKelantanwasalsoachallengeduringthedisaster.

Recommendations

Medical management during any disastermust be coordinated by the individualsor organisations most experienced andknowledgeable in disaster management andshould not be based solely on the most seniorperson in an organisation. In our recentexperience during the worst recorded flooddisaster inour country,both theout-of-hospitaland in-hospital disaster responses had to beactivated due to the phenomenal scale of thefloodingbecauseitaffectedmorethanhalfofthecity and state area. Regardless of the nature of

the disaster, its management must involve fourphases: mitigation/prevention, preparedness,response and recovery. These phases must bewell coordinated across all relevant agencies,including those in both health and non-healthsectors, so that all of the activities taking placeare synchronised across all of the stakeholdersinvolved. Disaster preparedness is the crux of flooddisaster management. Recommendations froman emergency medicine perspective include thefollowing:

● A proper flood disaster preparednessplan and training for it are importantnot only for emergency medicineresidents but also for those workinginadministration.Administratorswhoarewellversedindisasterwillperformdisastermanagementmore efficiently.Ordersfromthetop-downwillimprovecoordination and provide moralsupportforthestaff.

● Standardoperatingprocedures(SOPs)need to be kept inwriting for variouslevelsofthedisasterresponse,i.e.,fromtheactivationof it tothepost-disasterphase.TheseSOPsmustbetestedanddrilled with all personnel involved atregular intervals.Drill outcomesmusthave measurable parameters for theinstitution’scontinueddevelopment.

● An effective communication systemis of paramount to the coordinationof rescue and relief operations.In the present flood disaster,the main network was disrupted

Table2:NumberofmedevaccasesduringthedisasterDate Hospital

KualaKrai

HospitalTanahMerah

HospitalTumpat

HospitalGua

Musang

HospitalPasirMas

PKDKualaKrai*

PKDPasirMas

PKDKotaBharu

Total

25thDec 3 0 0 0 0 0 0 0 3

26thDec 35 0 0 0 0 0 0 5 40

27thDec 15 2 11 0 8 6 2 0 44

28thDec 10 1 2 1 3 4 0 9 30

29thDec 18 0 0 0 0 1 0 0 19

30thDec 0 0 0 1 0 0 0 0 1

Total 81 3 13 2 11 11 2 14 137*includingretrievingpatientswhowerestrandedinpatients’houseinKualaKrai,SekolahMenengahKualaKraiandevacuationcentres(KemubuandManikUrai).

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Table3:VolunteersfromMOHanduniversitiescametoKelantantohelpthehealthcareservicesinHUSMandJKNKelantan

CenterOrigin No Doctor Paramedic/Radiographer

assistant/Driver

DateofArrival

DateofReturn

PlaceofDuty

PPUM/UITM 50 35 14SN/1MA 28/12/2014 2/1/15 JKN

PPUKM(1) 6 2 2SN/2MA 28/12/2014 3/1/15 MERCY/JKN

HKLFORENSIC 3 3 - 28/12/2014 2/1/15 HRPZ

IPHKL 10 5 5SN 28/12/2014 9/1/15 HUSM(5)JKN(5)

IKN 5 - 5SN 28/12/2014 10/1/15 HUSM

IPPT(1) 9 - 9SN 29/12/2014 5/1/15 HUSM

PPUKM(2) 9 5 3SN/1MA 29/12/2014 4/1/15 MERCY/JKN

PAEDTEAMKL 9 9SN 29/12/2014 12/1/15 HUSM(6)JKN(3)

IPPT(2) 3 - 3JXR 30/12/2014 5/1/15 RADIOLOGIHUSM

UTHM 7 1 3SN/3DV 30/12/2014 4/1/15 DIALISISHUSM

USMINDUK 1 - 1 30/12/2014 6/1/15 DIALISISHUSM

PPUKM 5 3 1SN/1MA 31/12/2014 7/1/15 DIALISISHUSM

TEAMKKM(1) 44 - 34SN/10JM 1/1/2015 10/1-14/1

HUSM(16)JKN(28)

IPPT 7 - 3DV/4TECH 2/1/2015 4/1/15 HUSM

TEAMKKM(2) 43 3 32SN/8JM 2/1/2015 10/1-16/1

HUSM(26)JKN(17)

TEAMKKM(3) 10 - 10SN 3/1/2015 10/1/15 USM

PPUKM(4) 3 3 - 3/1/2015 10/1/15 DIALISISHUSM

UNIMAS 11 5 6SN 3/1/2015 8/1,10/117/1

DABONG

UNIMAS 1 1 - 4/1/2015 10/1/15 JKN

UPM 2 2 - 4/1/2015 10/1/15 DIALISISHUSM

HOSPITALMUAR 2 2 - 4/1/2015 5/1/15 HUSM

IPPT 18 - 13SN/2MA3JXR

5/1/2015 12/1/15 HUSM

HSNZ 3 3 - 5/1/2015 8/1/15 DIALISISHUSM

TOTAL 261 73 188Abbreviation:PPUM=PusatPerubatanUniversitiMalaya;UITM=Universiti TeknologiMara;PPUKM=PusatPerubatanUniversitiKebangsaanMalaysia;HKL=HospitalKualaLumpur;IPHKL=InstitutPediatrikHospitalKualaLumpur;IKN=InstitutKanserNegara; IPPT= InstitutPerubatandanPergigianTermaju;UTHM=UniversitiTunHusseinOnnMalaysia;USM=UniversitiSainsMalaysia;KKM=KementerianKesihatanMalaysia;UNIMAS=UniversitiMalaysiaSarawak;UPM=UniversitiPutraMalaysia;SN=staffnurse;MA=medicalassistant;JXR=radiographerassistant;DV=driver;JM=communitynurse(jururawatmasyarakat);TECH=technician.

extensivelyinalmostallofthedistrict’shospitals.Thus,itiscrucialtoestablishan alternative communication systemto handle such emergencies efficientlyandeffectively.Thechainofcommandwithin this communication systemshouldbetestedfromtimetotime.

● Disaster management is amultidisciplinary activity involvingall departments in the hospital. All ofthe departments should be activelyinvolvedinmanagingcases.Teamworkandflexibilitybetweendepartmentsareessential.

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● IfanoverflowofpatientsoccursattheER,allof thegreenzonecases shouldbe diverted to a designated area sothat more critical cases (yellow zoneand red zone cases) can be managedwith the appropriate standardof care.Green zone cases should be relocatedtoadifferentareasothattheERisnotcrowdedbypatientsandtheirrelatives.Usingaseparatedisastertentwillhelpto control the crowdso that cases canbemanaged properly. These detachedfacilitiesarealsoimportantasisolationareas, especially when managinginfectiousdiseasecases.

● HUSM received a large number ofpatients who were transported byhelicopters over the five days of thedisaster. SOPs should be written todirecttheflowofsuchpatientsfromthehelipadtotheER.

● During any disaster, a sudden influxofbothhealthcareandnon-healthcarevolunteerworkersshouldbeexpected.Protocolsneedtobeinplacetomanageandcoordinatethesevolunteerssothatmanpowerspecialtiesarechannelledtospecificareasinthebestpossibleway.Thisisalsotrueofmanagingincomingmedicalequipmentanddrugsduringadisaster.

● Effectivehumanresourcesmanagementis essential to ensuring adequate staffcapacity and continuity of operationsduringadisaster.Hospitalstaffcontactlists should be regularly updated.Ensuring adequate staff for shiftrotations and caring for their welfareaidsinsupportingmoraleandreducingmedicalerrors.

● Flood-prone areas and supply roadsshould be mapped manually or usinggeographicalinformationsystemswithoverlying existing healthcare facilitiestoidentifyunaffectedareasandclinics/hospitals.Thisisimportantforplacingpre-planned medical equipment atstrategicsites forswiftmobilisationtofloodedareas.

Becausenoonecanguaranteethattherecord-setting flood of 2014 will not recur in 2015 orthereafter, disastermitigation andpreparednessarewithoutadoubtthebestwayforward.

How a Plan to Build a Medical Campus in Kelantan 35 years ago saved nearly 2000 patients

The initial year (1979–1980) of planningfor theUSMcampus inKubangKerianwasnotwithout problems, as approvals for the scope ofworkandtheappointmentofbuildingconsultants(involvingtwofailednegotiations)bytherelevantauthorities took time.Approval for the scope ofwork from the JPPN (National Committee forPlanning&Development)wasreceivedinAugust1980,whichincludedanallocationfora1200-bedHUSM.InSeptember1980,aspecialcommitteechaired by the Chief Secretary (KSN)made thedecisiontoinvitefivelocalarchitecturalfirmswithinternational partnerships to submit technicaland financial proposals. Then, in November1980,approvalwasreceivedfortheappointmentof Perunding Alam Bina (PAB) in collaborationwithPerkinsandWillsofChicago(thesecondtophealthcaredesignerintheUSatthattime). Withthisappointment,twoworkingsessionswere held with the consultants in December1980andJanuary1981todevelopanintegrated,functional building to reflect the academicprogramme with consideration for the site’sweather conditions. Their “fast track approach”

Figure 8: The 1927 floods were the worstrecorded in the history of WestMalaysia. (source: Muzium NegeriKelantan).

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Editorial |TheRecord-SettingFloodof2014inKelantan

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goalforcompletionoftheentireprojectwasMay1985. As the project was about to be launched,the economic recession set in, necessitatingrescheduling and repackaging of the project’simplementation. Cost-cutting was required; thespecific changes included a reduction of the 18-footbundaroundthecampusto16feet(whichisstillabovethe leveloftherecordfloodsof1927)(Figure 8). The two floors above the OperatingTheatreComplex(designedtoaccommodatefoursurgical-based wards) were also removed fromtheproject thoughthepilingworkwasdesignedforfourfloors(11).

Correspondence

AssociateProfessorDrKamarulAryffinBaharuddinMD(USM),MMed(Emerg)(USM),OHD,AMDepartmentofEmergencyMedicineSchoolofMedicalSciencesUniversitiSainsMalaysiaHealthCampus16150KubangKerianKelantan,MalaysiaTel:+609-7673219Fax:+609-7653370Email:[email protected]

[email protected]

ProfessorEmeritusDato’DrMohdRoslaniAbdulMajidMBBS(Mal),DTM&H,DPath,DCPFounderDeanSchoolofMedicalSciencesUniversitiSainsMalaysiaHealthCampus16150KubangKerianKelantan,MalaysiaTel:+609-7673000Fax:+609-7653370Email:[email protected]

References

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2. Boo Su-Lyn. Kelantan floods like Japan’s 2011Tsunami, says NSC [Internet]. Malaysia (MY):The Malay Mail Online; 2015 [cited 2015 Jan 15].Available from: http://www.themalaymailonline.com/malaysia/article/kelantan-floods-like-japans-2011-tsunami-says-nsc.

3. Mohd Khairuddin AR. Bah Kuning: Jangan tudingjari salahkan Kelantan [Internet]. Malaysia (MY):Harakah Daily; 2015 [cited 2015 Jan 10]. Availablefrom: http://www.harakahdaily.net/index.php/berita-utama/33177-bah-kuning-jangan-tuding-jari-salahkan-kelantan.

4. Anonymus.Indiscriminateloggingoneofthecausesof Kelantan floods [Internet]. Malaysia (MY):Bernama; 2015 [cited 2015 Jan 3]. Available from:http://www.therakyatpost.com/news/2015/01/03/indiscriminate-logging-one-causes-kelantan-floods/.

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6. Michael Murty. PAS MP: Wrong to blame loggingas the main cause of floods in Kelantan [Internet].Malaysia(MY):TheRakyatPost;2015[cited2015Jan13].Availablefrom:http://www.therakyatpost.com/news/2015/01/13/pas-mp-wrong-blame-logging-main-cause-floods-kelantan/.

7. Portal Rasmi eBanjir Negeri Kelantan. LaporanCatatan Aras Air Tertinggi Mengikut Tempat[Internet]. Kelantan (MY): Portal Rasmi eBanjirNegeriKelantan;2015[cited2015Jan13].Availablefrom: http://ebanjir.kelantan.gov.my/p_parpt01.php.

8. Franc JM, Nichols D, Dong SL. Increasingemergencymedicineresidents’confidenceindisastermanagement: use of an emergency departmentsimulator and an expedited curriculum. Prehospital Disaster Med. 2012;27(1):31–35. doi: 10.1017/S1049023X11006807.

9. AssociatedPress.Monsoonfloodskillnearly300 innorthernIndiaandPakistan[Internet].Washington(USA): TheWashington Post; 2014 [cited 2015 Jan31]. Available from: http://www.washingtonpost.com/world/monsoon-floods-kill-nearly-300-in-northern-india-and-pakistan/2014/09/07/a0acca1a-36c0-11e4-9c9f-ebb47272e40e_story.html.

10. Himanshu Bhatt. HUSM the only fully functioninghospitalleftinKelantan[Internet].Malaysia(MY):TheMalaysianInsider;2014[cited2015Feb1].Availablefrom: http://www.themalaysianinsider.com/malaysia/article/husm-the-only-fully-functioning-hospital-left-in-kelantan.#sthash.8crkGgMZ.dpuf.

11. Baharuddin A, Low SDN, Perunding Alam Bina,Perkins&WillInternationalLtd,JuruteraKonsultant(S.E.A) Sdn Bhd. Master Plan Report School ofMedicalSciencesTheUniversitisainsMalaysiaKotaBharu, Kelantan. Malaysia (MY); Perunding AlamBina, Perkins & Will International Ltd, JuruteraKonsultant(S.E.A)SdnBhd;1981.p.77.