lec4 epm fall 10 rm

Upload: ikra-masrur

Post on 10-Apr-2018

221 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    1/57

    DR.

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    2/57

    Understand what risk is and the importance of good

    project risk management

    Discuss the elements involved in risk management

    planning Describe the risk identification process and tools and

    techniques to help identify project risks

    Discuss the qualitative risk analysis process

    Explain risk analysis process and how to use decisiontrees and simulation to quantitative risks

    Discuss what is involved in risk monitoring and control

    Learning ObjectivesLearning Objectives

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    3/57

    There is nothing more difficult to plan, more doubtful of success,

    nor more dangerous to manage than the creation of a new system.Machiavelli

    Wisdom is clear ---- Change begets risk and the risk needs to be

    managed.

    QuotationQuotation

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    4/57

    What is Risk ??What is Risk ??

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    5/57

    A risk is an uncertain potential condition or event that,

    if it occurs and is not mitigated, may have negative or

    positive impact on the project objectives.

    A measure of the inability to achieve program objectives

    with defined cost and schedule constraints.

    What is Risk?What is Risk?

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    6/57

    Positive & Negative Risks (Exp.)Positive & Negative Risks (Exp.)

    Negative Risk

    Each day that a critical piece of equipment is late in reaching the

    plant site, it will throw our start up schedule off by three days.

    Positive Risk

    If we buy pumps for all our facilities bundled together in one

    purchase order, we can obtain a volume discount.

    Note:

    In general, we find that a positive risk is an opportunity to be

    pursued, while a negative risk is an issue to avoid or mitigate.

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    7/57

    Types of Project Risks Known risks with predictable outcomes

    Bad weather canceling an event

    Known risks with uncertain outcomes

    Low turnout will the event breakeven

    Unknown risks

    No way to predict food-born illness

    7

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    8/57

    There are arguably four levels of risk:

    Strategic ---- risks involved in ensuring business

    survival and long-term security or stability of the

    organization Program ---- risks involved in managing

    interdependencies between individual projects and

    the wider business environment.

    Projects ---- risks involved in making progressagainst project plans

    Operational ---- risks involved in technical problems,

    supplier management and so on

    Levels of RisksLevels of Risks

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    9/57

    Risk ManagementRisk Management

    Practices and procedures that enable managers toidentify, assess, categorize, monitor, control, and

    mitigate a risk before or while it is transitioning to a

    problem.

    Risk Management is a methodology that helps

    managers make best use of their available

    resources.

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    10/57

    Risk Management isnow an integral part of business

    planning.

    Whouses Risk Management?Whouses Risk Management?

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    11/57

    Risk and the Project Life Cycle

    Time

    Conceptual Developing Testing Deployment Closure

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    12/57

    Additional Risk Terms

    Residual risks

    Any risks remaining after risk response strategies have

    been applied

    Secondary risks

    Any risks resulting from the application of a risk response

    strategy

    Contractual agreementsAny contracts for the purpose of risk transference during

    the project

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    13/57

    MAIN STEPS OFRISK MANAGEMENT

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    14/57

    Risk Management Planning

    - Deciding how to approach and plan the risk management activities

    Risk identification (Qualitative & Quantitative)

    Determining which risks might affect the project and documenting their

    characteristics. i.e., Identify project, product and business risks;

    Risk Analysis Qualitative risk analysis

    Performing a qualitative analysis of risks and conditions to prioritise their effects on project objectives

    Quantitative risk analysis

    Measuring the probability and consequences of risks and estimating their implications for project

    objectives

    Risk response planning

    - Developing procedures and techniques to enhance opportunities and reducethreats to the project's objectives

    Risk Monitoring & Control

    -- Control-monitoring residual risks, identifying new risks, executing risk reduction

    plans, and evaluating their effectiveness through out the project life cycle.

    Main steps of Risk ManagementMain steps of Risk Management

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    15/57

    Project team completes the risk

    management plan before the

    project initiation document (PID)component ends. The team updates

    the plan in each subsequent

    lifecycle component and continues

    to monitor and control risks

    throughout the life of the project.

    STEP 1 : Risk Management Planning

    The PDT members assign project team

    members to create a project risk

    management plan.

    STEP 2 : Risk Identification

    The assigned project team members identify

    risks and create a project risk list through

    brainstorming, interviews, and sample risk

    lists.

    Risk management plan is optionalhat type of document

    is expected

    Project has only

    a Categorical

    Exemption or

    Categorical

    Exclusion

    Risk ManagementRisk Management

    (Flow Chart)(Flow Chart)

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    16/57

    STEP 3 : Qualitative Risk Analysis

    The assigned team members assess the

    importance of the identifies risks and

    probability ofoccurence

    STEP 5 : Risk Response Plan

    For each identified risk, the PDT decides

    whether to avoid the risk, mitigate the

    risk, or accept the risk

    STEP 6: Risk Monitoring and Control

    Risk monitoring and control is anongoing

    process for the life of the project. Assigned

    team members monitor the risks as the project

    matures, new risks develop, or anticipated

    risks disappear.

    STEP 4: Quantitative Risk Analysis

    The Value Analysis team, assisted by

    an expert, develops statistical data on the

    probability and impact of major risks

    Is value analysis required

    for the project

    Yes

    No

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    17/57

    Risk Management Planning

    - Deciding how to approach and plan the risk management activities

    Risk identification (Qualitative & Quantitative)

    Determining which risks might affect the project and documenting their

    characteristics. i.e., Identify project, product and business risks;

    Qualitative risk analysis Performing a qualitative analysis of risks and conditions to prioritise their effects

    on project objectives

    Quantitative risk analysis

    Measuring the probability and consequences of risks and estimating their

    implications for project objectives

    Risk response planning- Developing procedures and techniques to enhance opportunities and reduce

    threats to the project's objectives

    Risk Monitoring & Control

    -- Control-monitoring residual risks, identifying new risks, executing risk reduction

    plans, and evaluating their effectiveness through out the project life cycle.

    Main steps of Risk ManagementMain steps of Risk Management

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    18/57

    RISKMANAGEMENT PLANNING

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    19/57

    The risk management plan describes how riskidentification, qualitative and quantitative analysis,

    response planning, monitoring, and control will be

    structured and perf ormed during the pr oject life

    cycle. The risk management plan does not address

    responses to individual risks - this is accomplished

    in the risk response plan.

    Risk Management PlanRisk Management Plan

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    20/57

    Risk Management Planning

    - Deciding how to approach and plan the risk management activities

    Risk identification (Qualitative & Quantitative)

    Determining which risks might affect the project and documenting their

    characteristics. i.e., Identify project, product and business risks;

    Qualitative risk analysis Performing a qualitative analysis of risks and conditions to prioritise their effects

    on project objectives

    Quantitative risk analysis

    Measuring the probability and consequences of risks and estimating their

    implications for project objectives

    Risk response planning- Developing procedures and techniques to enhance opportunities and reduce

    threats to the project's objectives

    Risk Monitoring & Control

    -- Control-monitoring residual risks, identifying new risks, executing risk reduction

    plans, and evaluating their effectiveness through out the project life cycle.

    Main steps of Risk ManagementMain steps of Risk Management

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    21/57

    RISK IDENTIFICATION

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    22/57

    Risk management is concerned with identifying

    risks and drawing up plans to minimise their effect

    on a project.

    Risk IdentificationRisk Identification

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    23/57

    QUALITATIVERISK IDENTIFICATION

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    24/57

    1. Assumptions Analysis

    2. Checklists

    3. Prompt Lists

    4. Brainstorming

    5. Facilitated workshops and

    6. Interviews

    Qualitative Risk IdentificationQualitative Risk Identification

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    25/57

    Making assumptions within a project will always create

    risks and a way to help manage this is to list all the

    assumptions of each phase or stage of your project

    against a timeline. Then think about the consequence ofthe assumptions and how they affect the other parts of

    the project.

    1.1. Assumption AnalysisAssumption Analysis

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    26/57

    1. Assumptions Analysis

    2. Checklists

    3. Prompt Lists

    4. Brainstorming

    5. Facilitated workshops and

    6. Interviews

    Qualitative Risk IdentificationQualitative Risk Identification

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    27/57

    Risk checklists are often built upon a Project or

    Programme Managers past experience or the Project

    Management experience of an organization. They will

    normally take into account

    Quality experience

    Formality of development

    Novelty of application

    Impact on business Requirements standards

    Software identification

    Projects concurrency

    Dependencies

    Project duration

    Flexibility of delivery

    Planning estimates Stability of suppliers

    Range of sites

    Procurement processes

    2.2. ChecklistsChecklists

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    28/57

    Risk Category Risks Risk Causes

    Use of new-to-the-firm technology

    roblems arising fromthe maturity level of thetechnology used Use of new-to-the-

    world technologyHigh uncertainty intechnical content

    roblems arising fromthe complexity anduncertainty of thetechnical content

    Difficulty in definingthe project scope

    Technical

    roblems arising from

    the inadequacy of thetechnical personnel

    Absence of qualified

    people (person whohas the experienceand knowledge aboutthe technology)

    Risk ChecklistsRisk Checklists

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    29/57

    Rit go

    Ri Ri u

    Inadequacy f labourunit fort i roject becauseofoverloadingInadequacyof laboratories /equi ent becauseofoverloadingNoexperience it t euseoft e laboratories / equipmentEquipment breakdown / lack

    ofmaintenance

    roblemsarising frominadequacyofresources

    Reduction inproject teamsize

    Resou eM n gement

    roblemsarising fromt echanges in teammembers

    urnover inproject team

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    30/57

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    31/57

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    32/57

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    33/57

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    34/57

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    35/57

    Risks here will be identified by logical examination of each ProgrammeorProject aspect. Following is a list of common areas from which risk

    can arise

    Human Resources

    Personnel Relating to the availability and retention of staff

    Health &

    Safety

    Relating to the well-being of people

    3.3. Prompt ListsPrompt Lists

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    36/57

    External

    Infrastructure Relating to infrastructures such as computernetworks, transport systems for staff, powersupply systems

    Economic Relating to economic factors such as interestrates, exchange rates, inflation

    Legal &Regulatory

    Relating to the laws and regulations which ifcomplied with should reduce hazards

    Environmental Relating to issues such as fuel consumption,pollution

    Political Relating to possible political constraints such as achange of government

    Market Relating to issues such as competition and supplyof goods

    Act of God Relating to issues such as fire, flood earthquake

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    37/57

    Financial

    Budgetary Relating to the availability of resources or the allocationof resources

    Fraud or

    Theft

    Relating to the unproductive loss of resources

    Insurable Relating to the potential areas of loss which can beinsured against

    Capital

    Investment

    Relating to the making of appropriate investment

    decisions

    Liability Relating to the right to sue or be sued in certaincircumstances

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    38/57

    Activity

    Policy Relating to the appropriateness and quality of policydecisions

    Information Relating to the adequacy of information which is usedfor decision making

    Operational Relating to the procedures employed to achieve

    particular objectives

    Reputation Relating to the public reputation of the organization andconsequent effects

    Transferable Relating to risks which can be transferred or the transferof risks at inappropriate cost

    Technologist Relating to the use of technology to achieve objectives

    Project Relating to project planning and managementprocedures

    Innovation Relating to the exploitation of opportunities to make

    gains

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    39/57

    1. Assumptions Analysis

    2. Checklists

    3. Prompt Lists

    4. Brainstorming

    5. Facilitated workshops and

    6. Interviews

    Qualitative Risk IdentificationQualitative Risk Identification

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    40/57

    ithin SWOT analysis risks are identified by looking at

    the

    Strengths (or perceived Strength)

    Weakness

    Opportunity &

    Threats

    to the success of the project or programme.

    4.4. Brainstorming or S/W/O/T AnalysisBrainstorming or S/W/O/T Analysis

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    41/57

    1. Assumptions Analysis

    2. Checklists

    3. Prompt Lists

    4. Brainstorming

    5. Facilitated workshops and

    6. Interviews

    Qualitative Risk IdentificationQualitative Risk Identification

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    42/57

    A facilitated workshop is a structured approach that

    enables a group of people to work together to reach a

    predetermined objective. The participants explore risksand make decisions in the workshop. These workshops

    are supported by a skilled facilitator to ensure that

    predetermined objectives are achieved.

    Facilitated workshops can be used at any time in a

    project.

    5.5. Facilitated WorkshopsFacilitatedWorkshops

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    43/57

    Interviews conducted to identify risk will only be

    successful where there is

    good preparation clear objectives

    a positive & supportive environment

    proper time management

    use of open questions & challenging not confrontational atmosphere.

    The results of interviews should be well documented.

    6.6. InterviewsInterviews

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    44/57

    Risk Management Planning

    - Deciding how to approach and plan the risk management activities

    Risk identification (Qualitative & Quantitative)

    Determining which risks might affect the project and documenting their

    characteristics. i.e., Identify project, product and business risks;

    Risk Analysis Qualitative risk analysis Performing a qualitative analysis of risks and conditions to prioritise their effects on project

    objectives

    Quantitative risk analysis

    Measuring the probability and consequences of risks and estimating their implications for project

    objectives

    Risk response planning

    - Developing procedures and techniques to enhance opportunities and reduce

    threats to the project's objectives

    Risk Monitoring & Control

    -- Control-monitoring residual risks, identifying new risks, executing risk reduction

    plans, and evaluating their effectiveness through out the project life cycle.

    Main steps of Risk ManagementMain steps of Risk Management

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    45/57

    RISK ANALYSIS

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    46/57

    Assess probability and seriousness of each risk.

    Probability may be low, medium, high or extreme.

    Risk effects might be catastrophic, serious, tolerable

    or insignificant.

    Risk AnalysisRisk Analysis

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    47/57

    Qualitative risk analysis feeds smoothly into the succeeding

    processes. One good reason for using qualitative analysis

    even if you intend to use quantitative analysis is to filter out

    the minor risks first so you dont waste time and resourcesanalyzing minor risks.

    You come out of qualitative analysis with a good idea of

    overall project risk, which will be important to your

    stakeholders. Moreover you have prioritized your identified

    risks, and youre ready to either go on into more

    quantitative analysis, or to developing your response plan.

    Qualitative Risk AnalysisQualitative Risk Analysis

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    48/57

    Overall risk ranking for project

    based on red condition risks

    List of prioritized risks

    by condition (red/yellow/green)

    by impact type (cost/schedule/scope)

    by data precision

    Risks requiring further analysis & management

    Qualitative Risk Analysis OutputsQualitative Risk Analysis Outputs

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    49/57

    QUANTITATIVERISK ANALYSIS

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    50/57

    Quantitative analysis of probability and impact:

    determine probabilities of not achieving project

    objectives determine realistic cost, schedule, and scope

    objectives

    quantify risk exposure

    quantify specific risk contributions to overall riskexposure

    Quantitative Risk AnalysisQuantitative Risk Analysis

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    51/57

    Rather like flowchart diagrams these represent a method of

    looking at, for example, two options and making a

    decision. By analyzing the impact each decision will have,

    the risks of taking that decision can be forecast and used to

    anticipate problems or inform the direction the project

    takes.

    This technique is best suited to simpler situations. In

    complex scenarios they can become confusing andcomplicated.

    Decision TreesDecision Trees

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    52/57

    -

    Expected Monetary Value + Decision Tree

    Analysis

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    53/57

    Goldratts Critical Chain

    Assuming that an activity duration is known leads

    to underestimating project durations

    Because of this, people tend to pad their timeestimates

    This may result in the student syndrome

    What is that?

    This in turn leads to procrastination, which can

    then result in missing the finish date

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    54/57

    Goldratts Critical Chain

    Add safety time buffers at strategic points in theproject network

    Safety time buffer at end of critical path is called aproject buffer

    Safety time buffer just before where noncriticalpaths feed into the critical path is called a feedingbuffer.

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    55/57

    Time and Cost Padding

    People will generally use up as much time andmoney as they are allowed (if you dont use it youlose it!)

    Student syndrome if extra padding is built intoactivity time estimates, some people are likely toprocrastinate getting started, and then theprotection against risk is lost

    Although padding can be useful in reducing theseverity of risk, it can also lead to inefficienciesand waste

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    56/57

    Time and Cost Padding

    Padding is a commonly used approach to address

    risks, since it is very easy to implement and since

    it protects against most minor risks

    Paddingrefers to inflating the original time or cost

    estimates for activities or for the project

    Unfortunately, this leads to longer project durations

    and higher costs

  • 8/8/2019 Lec4 Epm Fall 10 Rm

    57/57