laporan tahunan pertubuhan keselamatan sosial 2009 · 2016-04-25 · laporan aktiviti tahun 2009...

172
_____ i LAPORAN TAHUNAN PERTUBUHAN KESELAMATAN SOSIAL 2009 SOCIAL SECURITY ORGANISATION ANNUAL REPORT 2009

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Tiga figura secara simbolik melambangkansemangat kerjasama di antara kerajaan, majikandan pekerja ke arah mencapai matlamatkeselamatan sosial pekerja.

Bentuk-bentuk heksagon yang rapatmelambangkan peranan tiga pihak iaitu kerajaan,majikan dan pekerja dalam pembangunan negaramelalui program keselamatan sosial.

Tiga segi seperti piramid menuju ke atasmelambangkan bahawa PERKESO adalah sebuahpertubuhan yang dinamik dalam memberiperlindungan keselamatan sosial kepada golonganpekerja.

Warna biru mencerminkan keadilan sosial dalampentadbiran keselamatan sosial.

Warna hijau mencerminkan keharmonian,kesegaran dan kecergasan yang diperlukan bagimenjamin pencapaian perlindungan keselamatansosial.

The three figures symbolise the spirit of coopera-tion between the government, employer and em-ployee towards achieving employee’s social secu-rity objectives.

The interlocking hexagons portray the roles of thethree parties i.e. the government, employer andemployee in the development of the nation throughsocial security programmes.

The three pyramid-like triangles pointing upwarddepict SOCSO as a dynamic organisation provid-ing social security protection to employees.

The colour blue represents social justice in theadministration of social security.

The colour green represents the harmony, fresh-ness and vitality required to ensure social securityprotection is achieved.

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Ahli Lembaga PERKESO

Ahli Panel Pelaburan PERKESO

Pegawai Kanan PERKESO

Pengarah Negeri

Profil Korporat

Pernyataan Pengerusi

Laporan Aktiviti

Diari Korporat

Penyata Kewangan

Laporan Statistik

SOCSO Board Members

SOCSO Investment PanelMembers

SOCSO Senior Officers

State Directors

Corporate Profile

Chairman’s Statement

Activities Report

Corporate Diary

Financial Statements

Statistic Report

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PengerusiChairmanY. Bhg. Datuk Ir. Hong Lee Pee(sehingga 31 Julai 2009 / until 31 July 2009)Y. Bhg. Datuk Abu Huraira bin Abu Yazid(mulai 1 Ogos 2009 / from 1 August 2009)

Ketua EksekutifChief ExecutiveY. Bhg. Encik K. Selvarajah

Ahli Mewakili Kementerian KewanganMinistry of Finance RepresentativeEncik Hashmuddin bin Mohammad

Ahli Mewakili Kementerian SumberManusiaMinistry of Human Resources RepresentativeEncik Abdul Malik bin Adam

Ahli Mewakili Kementerian KesihatanMinistry of Health RepresentativeY. Bhg. Dato’ Dr. Hj. Ramlee bin Hj. Rahmat(sehingga 31 Julai 2009 / until 31 July 2009)Y. Bhg. Dato’ Dr. Hasan bin Abdul Rahman(mulai 1 Ogos 2009 / from 1 August 2009)

Ahli Mewakili MajikanEmployer RepresentativesEncik Ramadass a/l ArumugamEncik John Chua Kheng ChewDr. Michael Chiam Tow HuiEncik Khoo Choom Kwong

Ahli Silih GantiAlternate MembersY. Bhg. Dato’ Abdul Aziz bin Abu BakarEncik Si Kiang SengEncik Mohammed Amin bin AzizEncik Ismail bin Assim

Ahli Mewakili Orang BerinsuransRepresentatives of Insured PersonEncik A. NavamukundanEncik Mohamad Ibrahim bin HamidEncik Abdul Halim bin MansorCik Catherine Jikunan(mulai 1 Ogos 2009 / from 1 August 2009)

Ahli Mewakili Orang Yang MempunyaiPengalaman Dalam Keselamatan SosialRepresentative of Individuals Experienced InSocial SecurityY. Bhg. Dato’ Dr. Vasan SinnaduraiY. Bhg. Dr. Milton Lum Siew Wah(sehingga 31 Julai 2009 / until 31 July 2009)Y. Bhg. Datin Paduka Hajah Seripah Noli

binti Syed Hussin(mulai 1 Oktober 2009 / from 1 October 2009)Encik Lee Siang Chin

Setiausaha LembagaBoard SecretaryTuan Haji Razali bin Tumirin

Timbalan Setiausaha LembagaBoard Assistant SecretaryEncik Johari bin Tarmuji

AHLI LEMBAGA PERKESO 2009SOCSO BOARD MEMBERS 2009

MENTERI SUMBER MANUSIAMINISTER of HUMAN RESOURCES

Y. B. Datuk Dr. S. Subramaniam

TIMBALAN MENTERI SUMBER MANUSIADEPUTY MINISTER of HUMAN RESOURCES

Y.B. Senator Dato’ Maznah binti Mazlan

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Y.B. SENATOR DATO’ MAZNAH BINTI MAZLANTIMBALAN MENTERI SUMBER MANUSIADEPUTY MINISTER of HUMAN RESOURCES

Y. B. DATUK DR. S. SUBRAMANIAMMENTERI SUMBER MANUSIA

MINISTER of HUMAN RESOURCES

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9AHLI LEMBAGA

SOCSO BOARD

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91 Y. Bhg. Datuk Abu Huraira bin Abu Yazid2 Y. Bhg. Encik K. Selvarajah3 Encik Hashmuddin bin Mohammad4 Encik Abdul Malik bin Adam5 Encik Ramadass a/l Arumugam6 Encik John Chua Kheng Chew7 Dr. Michael Chiam Tow Hui

8 Encik Khoo Choom Kwong9 Encik A. Navamukundan10 Encik Mohamad Ibrahim bin Hamid11 Encik Abdul Halim bin Mansor12 Cik Catherine Jikunan13 Y. Bhg. Dato’ Dr. Vasan Sinnadurai14 Y. Bhg. Datin Paduka Hajah Seripah Noli binti Syed Hussin15 Encik Lee Siang Chin

PERKESO 2009MEMBERS 2009

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PengerusiChairman

Y. Bhg. Datuk Ir. Hong Lee Pee(sehingga 31 Julai 2009 / until 31 July 2009)

Y. Bhg. Datuk Abu Huraira bin Abu Yazid(mulai 1 Ogos 2009 / from 1 August 2009)

Ahli Mewakili Kementerian KewanganMinistry of Finance Representative

Encik K. Givananadam

Ahli Mewakili Bank Negara MalaysiaBank Negara Malaysia Representative

Puan Norzila binti Abdul Aziz

Ahli Mewakili MajikanEmployer RepresentativeDr. Michael Chiam Tow Hui

Ahli Mewakili Orang BerinsuransRepresentative of Insured Person

Encik A. Navamukundan

Ahli Mewakili Orang Yang Mempunyai PengalamanDalam Perniagaan dan Kewangan

Representatives of Individuals Experiencedin Business and Finance

Encik Lee Siang ChinEncik Munusamy Sengan

(mulai 1 Julai 2009 / from 1 July 2009)

Ketua EksekutifChief Executive

Y. Bhg. Encik K. Selvarajah

AHLI PANEL PELABURAN PERKESO 2009MEMBERS OF SOCSO INVESTMENT PANEL 2009

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Ketua Eksekutif / Chief ExecutiveY.Bhg. Encik K. Selvarajah

Timbalan Ketua Eksekutif / Deputy Chief ExecutiveTuan Haji Aleyes bin Meh

Pengurus Besar Kanan BahagianDivision Senior General Managers

Puan Hajah Samihah binti Md RaziPerbendaharaan / Treasury

Dr. Mohammed Azman bin Aziz MohammedOperasi / Operations

Puan Azlaily binti Abdul RahmanKhidmat Pengurusan / Management Services

Encik Dawamani a/l PonnusamyPelaburan / Investments

Tuan Haji Kanan bin SarihSumber Manusia / Human Resources

Pengurus Besar BahagianDivision General Managers

Encik Mohamad Asri bin NgosmanPerancangan dan Hal Ehwal Korporat / Planning And Corporate Affairs

Encik Ong Kim SengPengurusan Risiko / Risk Management

Tuan Haji Khalil bin Haji KadirAudit Dalam / Internal Audit

Encik Zainol bin Abu(sehingga 30 November 2009 / until 30 November 2009)

Puan Rafdah binti Bachik(mulai 1 Disember 2009 / from 1 December 2009)

Naziran / Inspectorate

PEGAWAI KANAN PERKESO 2009SOCSO SENIOR OFFICERS 2009

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Tuan Haji Mat Ali bin Mat SamanWilayah Persekutuan Kuala Lumpur

Tuan Haji Abdul Halim bin AhmadSelangor

Encik Muhamad Alif Haikal Cheong bin Abdullah(sehingga 30 November 2009 / until 30 November 2009)

Tuan Haji Abdul Hamid bin Said(mulai 1 Disember 2009 / from 1 December 2009)

Perak

Encik Chan Hood ChengNegeri Sembilan

Puan Noorhanita binti MohamadPulau Pinang

Encik Ismail bin Abi HashimKedah

Puan Tan Bi FongSarawak

Encik Jeeva a/l NarayanasamySabah

Encik Mustafa bin Draman(menanggung kerja sehingga 30 November 2009 / covering until 30 November 2009)

Encik Che Hamid bin Che Ahmad(mulai 1 Disember 2009 / from 1 December 2009)

Johor

Tuan Haji Jusoh @ Yusoff bin NgahPahang

Tuan Haji Roslan bin RamliTerengganu

Puan Hajah Zaini binti Ab LatiffKelantan

Encik. Nallusamy a/l Muthusamy(sehingga 30 November 2009 / until 30 November 2009)

Encik Zainol bin Abu(mulai 1 Disember 2009 / from 1 December 2009)

Melaka

Encik Mohammad Nasir bin Mohammad NoorPerlis

PENGARAH NEGERISTATE DIRECTORS

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Mukasurat ini dibiarkan kosong

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LATAR BELAKANGPERTUBUHAN KESELAMATAN SOSIAL

Skim-Skim Perlindungan PERKESO

Pertubuhan Keselamatan Sosial (PERKESO) telahditubuhkan sebagai Jabatan Kerajaan pada 1 Januari1971 bagi menguatkuasakan Akta KeselamatanSosial Pekerja, 1969. Mulai 1 Julai 1985, PERKESOtelah menjadi sebuah Badan Berkanun.

PERKESO mentadbir dua jenis skim keselamatansosial iaitu Skim Insurans Bencana Pekerjaan danSkim Pencen Ilat. Skim Insurans BencanaPekerjaan memberi perlindungan kepada parapekerja daripada bencana pekerjaan termasukpenyakit khidmat dan kemalangan semasaperjalanan berkaitan dengan pekerjaan. SkimPencen Ilat pula memberi perlindungan 24 jamkepada pekerja terhadap keilatan atau kematianakibat sebarang sebab yang berlaku di luar waktukerja. Objektif kedua-dua skim keselamatan sosialini adalah untuk menjamin pembayaran faedah tunaikepada pekerja dan orang tanggungannya apabilaberlaku kejadian luar jangka menimpa pekerjaberkenaan. Perkhidmatan rawatan perubatan,pemulihan jasmani dan vokasional juga turutdisediakan. Kemudahan pemulihan adalah bertujuanuntuk membolehkan pekerja terbencana kembaliaktif dalam kehidupan harian dan dapat kembalibekerja secepat mungkin. PERKESO jugamenjalankan aktiviti pencegahan kemalanganmelalui program peningkatan kesedarankeselamatan dan kesihatan pekerjaan di kalanganpekerja dan majikan.

VISI PERKESO

Peneraju keselamatan sosial yang unggul dancemerlang.

MISI PERKESO

Memberi perlindungan keselamatan sosial kepadapekerja dan tanggungan mereka menerusi Skim-Skim Keselamatan Sosial serta meningkatkankesedaran keselamatan dan kesihatan pekerjaandemi meningkatkan kesejahteraan sosial pekerja.

MATLAMAT KORPORAT

Memberi perlindungan keselamatan sosial yangkomprehensif untuk penduduk Malaysia.

BACKGROUNDSOCIAL SECURITY ORGANISATION

SOCSO Protection Schemes

Social Security Organisation (SOCSO) wasestablished as a Government Department on 1January 1971 to enforce the Employee SocialSecurity Act 1969. SOCSO became a StatutoryBody on 1 July 1985.

SOCSO administers two social security schemes:the Employment Injury Insurance Scheme and theInvalidity Pension Scheme. The EmploymentInjury Insurance Scheme provides protection foremployees from against industrial accidentsincluding occupational diseases and accidentswhile travelling for work related purposes. TheInvalidity Pension Scheme, on the other hand,provides 24-hour coverage to employees againstinvalidity or death due to any cause outsideworking hours. The objective of both social securityschemes is to guarantee the payment of cashbenefits to the employee and his/her dependantsshould any unforeseen events occur to him/her.SOCSO also provides medical treatment as wellas physical and vocational rehabilitation services.These rehabilitation services are provided to enableinjured employees regain their ability to performday-to-day activities and return to work as soon aspossible. SOCSO also conducts accidentprevention programmes to increase awareness ofoccupational safety and health among employeesand employers.

SOCSO’s VISION

To become the premier and outstanding leader insocial security.

SOCSO’s MISSION

Providing social security protection to employeesand their dependants through social securityschemes and increase the awareness onoccupational safety and health to enhance thesocial well-being of employees.

CORPORATE GOAL

To provide comprehensive social securityprotection for Malaysians.

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OBJEKTIF KORPORAT

Memastikan dan menjamin pembayaran faedahyang secukupnya dalam masa yang tepat dengankeadilan sosial serta mempertingkatkan tahapkeselamatan dan kesihatan pekerjaan.

DASAR KUALITI PERKESO

Memberi perkhidmatan yang cemerlang serta adilkepada pelanggan-pelanggannya melalui kemajuandan pembangunan kakitangan PERKESO.

STRATEGI-STRATEGI PERKESO

Mengutamakan kepentingan negara sertaorganisasi setiap masa.Memberi perkhidmatan yang berkualiti, adil,tepat, cepat dan ekonomik kepadapelanggannya.Meningkatkan kemahiran serta kepakarankakitangan PERKESO di samping penggunaanteknologi canggih bagi meningkatkanperkhidmatannya.Memelihara serta menguatkan kumpulan wangdi bawah tanggungjawab PERKESO supayamenjadi lebih teguh.Menghayati nilai-nilai murni di kalangankakitangan PERKESO.Bekerjasama dengan semua pihak yang terlibatdengan keselamatan sosial.

DASAR KESELAMATAN DAN KESIHATAN PEKERJAAN

PERKESO perlu mengutamakan langkah-langkahkeselamatan dan kesihatan pekerjaan dan ia perludiintegrasikan ke dalam sistem pengurusan danaktiviti harian. Program keselamatan dan kesihatanpekerjaan yang komprehensif akan memastikanbudaya kerja selamat dan sihat untuk semuapekerjanya, pelanggan dan orang-orang lain yangmungkin terjejas oleh aktiviti-aktivitinya.

Pihak pengurusan dan pekerja perlu bersama-samakomited bagi mencapai objektif dasar ini melaluirundingan dan kerjasama erat.

PERKESO adalah komited untuk:

Menyediakan dan menyelenggara tempat dansistem kerja yang selamat dan sihat bagimengurangkan risiko kemalangan, kecacatan,penyakit dan keracunan pekerjaan agarproduktiviti dapat dipertingkatkan.

CORPORATE OBJECTIVE

To ensure and guarantee benefit payments areadequate and timely and socially just and enhancethe level of occupational safety and health.

SOCSO’s QUALITY POLICY

Provide outstanding and fair services to clients bydeveloping and improving the capabilities ofSOCSO’s personnel.

SOCSO’s STRATEGIES

Giving top priority to the interest of the nationand the organisation at all times.Providing quality, fair, precise, fast andeconomical services to clients.

Improving the skills and expertise of SOCSOpersonnel and utilising advanced technologyto upgrade its services.

Ensuring the viability and strength of fundsmanaged by SOCSO.

Fostering goodwill and noble values amongstSOCSO’s personnel.Cooperating with all parties involved in socialsecurity.

OCCUPATIONAL SAFETY AND HEALTH POLICIES

SOCSO shall make occupational safety and healthmeasures its priority and integrates them into themanagement system and day-to-day activities. Acomprehensive occupational safety and healthprogramme will ensure a working culture that issafe and healthy for all its employees, customersand others who might be affected by its activities.

Management and employees must unite in theircommitment to achieve the policy objectivesthrough discussion and cooperation.

SOCSO is committed to:

Provide and maintain a safe and healthyworkplace to reduce the risk of accidents,disabilities, diseases and poisoning in the workplace to ensure increased productivity.

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Memastikan bahawa semua pekerja diberimaklumat, arahan, latihan dan penyeliaansecukupnya bagi memastikan merekamenjalankan tugas dengan cekap tanpa risikokepada keselamatan dan kesihatan.Menyiasat semua kes tuntutan, kemalangan,penyakit dan keracunan pekerjaan bagimenyegerakan bayaran faedah sertamencadangkan dan melaksanakan langkah-langkah pencegahan untuk memastikankejadian-kejadian tersebut tidak berulang.Mematuhi kehendak perundangan mengenaikeselamatan dan kesihatan pekerjaan sepertiyang ditetapkan di bawah Akta Keselamtan danKesihatan Pekerjaan 1994, peraturan-peraturandan tata amalannya yang telah diluluskan disamping berusaha mengikut standardantarabangsa.Menyediakan kemudahan prasarana,peruntukan kewangan dan lain-lain yang perlubagi menjamin kesempurnaan semua aktivitidi bawah dasar ini.Mengkaji semula dasar ini dan sistempengurusan dari semasa ke semasa bagimenjamin proses pembaikan berterusanprogram keselamatan dan kesihatan pekerjaan.

Untuk memastikan kesempurnaan pelaksanaandasar, Jawatankuasa Keselamatan dan Kesihatandilantik di Ibu Pejabat dan setiap negeri.

Ensure all employees are given sufficientinformation, instructions, training andsupervision to ensure they perform their dutiesefficiently without the risk to safety and health.

Investigate all claims, accidents, diseases andwork place poisoning cases to expeditepayment of benefits and give suggestions andimplement preventive measures to ensurethose incidents do not reoccur.

Comply with the safety and health regulationsprescribed in Occupational Safety and HealthAct, 1994, its approved rules and practicecodes and strive to follow internationalstandards.

Provide the necessary infrastructure facilities,financial budget etc. to ensure all the activitiesunder this Act are performed perfectly.

Periodically review this policy and themanagement system to guarantee thecontinuity of the safety and health programmesimprovements.

To ensure all policies are implemented perfectlyand that a Safety and Health Committee for theHead Office and every state are appointed.

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PIAGAM PELANGGAN

Membayar Faedah Hilang Upaya Sementara(HUS) kepada pekerja yang terbencana dalamtempoh 7 hari selepas semua maklumat dandokumen yang diperlukan Iengkap diterima.Membayar Faedah Hilang Upaya Kekal (HUK)kepada pekerja yang terbencana dalamtempoh 14 hari selepas semua maklumat dandokumen yang diperlukan Iengkap diterima.Membayar Faedah Orang Tanggungan (FOT)kepada orang tanggungan dalam tempoh 14hari selepas semua maklumat dan dokumenyang diperlukan Iengkap diterima.Membayar Faedah Pencen Ilat (ILT) kepadapekerja yang Iayak dalam tempoh 14 hariselepas semua maklumat dan dokumen yangdiperlukan Iengkap diterima.Membayar Faedah Pencen Penakat (PKT)kepada orang tanggungan dalam tempoh 14hari selepas semua maklumat dan dokumenyang diperlukan Iengkap diterima.Membayar Faedah Pengurusan Mayat (FPM)kepada waris pekerja yang layak dalamtempoh 3 hari selepas semua maklumat dandokumen yang diperlukan Iengkap diterima.Mendaftar majikan dan pekerja baru sertamemberi nombor kod majikan PERKESOdalam tempoh lima (5) hari selepas semuamaklumat dan dokumen yang diperlukanIengkap diterima.Menyiasat dan menyampaikan maklumat keatas setiap aduan mengenai tuntutan faedahdalam tempoh tujuh (7) hari daripada tarikhaduan diterima.

CLIENT CHARTER

To pay Temporary Disablement Benefit (TDB)to injured employees within 7 days of receiptof all necessary information and completeddocuments.To pay Permanent Disablement Benefit (PDB)to injured employees within 14 days of receiptof all necessary information and completeddocuments.To pay Dependant Benefit (DB) to dependantswithin 14 days of receipt of all necessaryinformation and completed documents.

To pay Invalidity Pension (IP) to eligibleemployees within 14 days of receipt of allnecessary information and completeddocuments.To pay Survivor’s Pension (SP) to dependantswithin 14 days of receipt of all necessaryinformation and completed documents.

To pay Funeral Benefits (FB) to eligiblebeneficiaries within 3 days of receipt of allnecessary information and completeddocuments.To register new employers and employees andissue employer SOCSO code number withinfive (5) days of receipt of all necessaryinformation and completed documents.

To investigate and respond to each complaintregarding benefit claims within seven (7) daysfrom the date the complaint is received.

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Saya, bagi pihak Lembaga PertubuhanKeselamatan Sosial (PERKESO) dengansukacitanya membentangkan Laporan Tahunan danPenyata Kewangan PERKESO yang telah diauditbagi tahun kewangan berakhir 31 Disember 2009.

PRESTASI EKONOMI DAN CABARAN

Tahun 2009 merupakan tahun yang amat mencabaruntuk PERKESO. Ekonomi Malaysia telahmenguncup sebanyak 1.7% kesan daripada krisiskewangan yang melanda dunia. Dalam sukupertama tahun 2009, Malaysia mengalamipenurunan Keluaran Dalam Negara Kasar (KDNK)sebanyak 6.2%, yang terendah semenjak sukuketiga tahun 2001. Pemulihan ekonomi pada sukukeempat tahun 2009 (dengan mencatatpertumbuhan sebanyak 4.5%) telah mengurangkankesan kemelesetan ekonomi.

Pada masa yang sama PERKESO terus denganusaha untuk meningkatkan kesedaran masyarakatberkaitan manfaat skim-skim perlindungan yangditadbir oleh PERKESO. Ini dilaksanakan melaluiseminar, media massa serta menggiatkan lawatanpemeriksaan ke premis-premis majikan. Akibatkeadaan ekonomi yang sedemikian, bilanganmajikan dan jumlah pekerja aktif mencatatkanpenurunan. Pada tahun 2009 jumlah majikan aktifadalah sebanyak 326,840 berbanding 389,344 padatahun 2008 dan bilangan pekerja aktif pula padatahun 2009 adalah sebanyak 5,310,552 berbanding5,670,027 pada tahun 2008.

KEDUDUKAN KEWANGAN

Secara keseluruhannya, pendapatan PERKESObagi tahun 2009 meningkat sebanyak RM668.89juta atau 29.99% kepada RM2.90 bilion berbandingRM2.23 bilion pada tahun 2008. Selain itu, jumlahperbelanjaan keseluruhan PERKESO turutmeningkat sebanyak 15.18% kepada RM1.60 bilionberbanding RM1.39 bilion pada tahun 2008.Kesannya, lebihan pendapatan PERKESO telahmeningkat sebanyak 54.42% kepada RM1.30 bilionberbanding RM841.88 juta pada tahun sebelumnya.Pencapaian kewangan bagi tahun 2009 agakmemberangsangkan berbanding tahun 2008 ekoranpeningkatan yang signifikan dalam pulanganpelaburan PERKESO. Pulangan pelaburanPERKESO agak menyerlah berikutan pembalikandalam peruntukan kerugian belum realis berjumlahRM332.61 juta. Ini ekoran sentimen pasaran sahamtempatan yang memberangsangkan berikutanpemulihan pasaran daripada krisis kewanganglobal.

On behalf of the Social Security Organisation(SOCSO) Board, I am pleased to present theAnnual Report and audited Financial Statementsof SOCSO for the financial year ended 31December 2009.

ECONOMIC PERFORMANCE ANDCHALLENGES

The year 2009 was a very challenging year forSOCSO. The Malaysian economy contracted by1.7% due to the effect of the global financial crisis.In the first quarter of 2009, Malaysia’s GrossDomestic Product (GDP) declined by 6.2%, thelowest since third quarter of 2001. Economicrecovery in the fourth quarter of 2009 (with growthof 4.5%) had reduced the impacts of economicrecession.

At the same time, SOCSO strived to increase theawareness of the public pertaining to the benefitsadministered by SOCSO under the protectionschemes. This was carried out through seminars,mass media and an increased in frequency ofinspection visits to the employers’ premises. Dueto this economic situation, the number of activeemployers and active employees decreased. In2009, the number of active employers was 326,840compared to 389,344 in 2008 and the number ofactive workers in 2009 was 5,310,552 comparedto 5,670,027 in 2008.

FINANCIAL STATUS

Generally, SOCSO’s total income in 2009 increasedby RM668.89 million or 29.99% to RM2.90 billioncompared to RM2.23 billion in 2008. Totalexpenditure also increased by 15.18% to RM1. 60billion compared to RM1.39 billion in 2008. Hence,its surplus of income over expenditure increasedby 54.42% to RM1. 30 billion compared toRM841.88 million in the previous year. SOCSOposted a notable financial result in 2009 comparedto previous year due to the significant increase inthe earnings of its investment portfolio. Relatively,the investment income demonstrated markedimprovement as a result of reversal in provision forunrealised losses for investment in equityamounting to RM332.61 million. The improvementwas triggered by the steady market recovery fromthe global financial crisis.

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Perbelanjaan tanggungan meningkat sebanyak17.48% kepada RM1.41 bilion pada tahun 2009berbanding RM1.20 bilion pada tahun sebelumnyaberikutan pertambahan bilangan dan amauntuntutan bagi semua jenis faedah. Perbelanjaanmengurus pula meningkat sedikit iaitu sebanyak0.62% kepada RM190.64 juta berbandingRM189.47 juta pada tahun sebelumnya berikutanpengambilan beberapa anggota baru, kontrak dansambilan pada tahun semasa. Justeru, peningkatandalam lebihan pendapatan PERKESO ini telahmendorong peningkatan dalam Kumpulan WangPERKESO sebanyak 7.95% kepada RM17.66bilion pada tahun 2009 daripada RM16.36 bilionpada tahun 2008. Peningkatan ini menggambarkankedudukan kewangan PERKESO yang semakinkukuh dan stabil dari setahun ke setahun.

PENDAPATAN PELABURAN DAN CARUMAN

Pulangan pelaburan PERKESO pada tahun 2009berjumlah RM1.02 bilion, meningkat sebanyakRM623.70 juta atau 159.29% berbanding RM391.55juta pada tahun 2008. Prestasi pendapatanpelaburan begitu menyerlah susulan pemulihandalam peruntukan kerugian belum realis bagiportfolio pelaburan saham berjumlah RM332.61 jutaberbanding kerugian belum realis berjumlahRM340.11 juta yang dialami pada tahunsebelumnya. Penurunan kerugian melebihi 100%sehingga terbitnya pemulihan keseluruhan kerugiantahun sebelumnya.

PERKESO sentiasa berusaha untuk meningkatkanjumlah pendapatan dengan menyebarluaskanmaklumat mengenai kewajipan mencarum melaluiseminar, kempen publisiti serta aktiviti pemeriksaandan penguatkuasaan secara berterusan. Aktivitipengukuhan dana melalui kutipan caruman inidilaksanakan menerusi ‘Ops Kesan PERKESO2009’ yang telah dilancarkan pada 4 Ogos 2009.Aktiviti ini dijalankan di seluruh negara dansepanjang kempen tersebut dijalankan, sebanyak21,370 premis majikan telah dilawati dan berjayamengesan 4,173 majikan yang gagal mendaftardengan PERKESO. Hasil dari usaha tersebut,jumlah kutipan kasar caruman yang diterima padatahun 2009 meningkat kepada RM1.87 bilionberbanding RM1.84 bilion pada tahun 2008.

BILANGAN KEMALANGAN DILAPOR DANPENERIMA FAEDAH

Dari keseluruhan jumlah kemalangan dilaporkan,kemalangan yang berlaku di tempat kerja telahmencatatkan penurunan sebanyak 2.04% iaitu dari

The benefit expenditure in 2009 increased by17.48% to RM1.41 billion compared to RM1.20billion in the previous year due to the increase inthe number of claims and its amount for all typesof benefits. Administrative expenditure increasedmarginally by 0.62% to RM190.64 million comparedto RM189.74 million in the previous year due to theincrease in the number of new, contract andtemporary employees in 2009. Overall, the increasein surplus of income over expenditure resulted inthe increase in SOCSO’s Fund by 7.95% toRM17.66 billion in 2009 from RM16.36 billion in2008. The increase reflects SOCSO’s financialposition as steadfast and increasingly strong fromyear to year.

INCOME FROM INVESTMENT ANDCONTRIBUTIONS

SOCSO posted an investment income of RM1.02billion in 2009, an increase of RM623.70 million or159.29% from RM391.55 million in 2008.Investment portfolio demonstrated vastimprovement as a result of reversal in provision forunrealised losses in equity portfolio amounted toRM332.61 million against RM340.11 million ofunrealised losses in the previous year. Thesignificant reduction of more than 100% losses wasthe result of superb performance in the previousyear.

SOCSO will always strive to increase its source ofincome by educating employers on their obligationand responsibilities. Among efforts initiated arepublic seminars, publicity campaign andcontinuous inspection and enforcement activities.Strengthening of fund through contributioncollection was enforced through enforcementactivities such as “Ops Kesan” which was launchedin 2009 in which SOCSO netted 4,173 unregisteredeligible employers compared to 21,370 employersvisited. This effort has resulted in the increase ofcontributions in 2009 to RM1.87 billion comparedto RM1.84 billion in 2008.

NUMBER OF REPORTED ACCIDENTS ANDBENEFITS RECIPIENTS

From the total accidents reported, the number ofaccidents at the workplace had decreased by2.04% from 35,092 cases in 2008 to 34,376 cases

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35,092 kes pada tahun 2008 kepada 34,376 kespada tahun 2009. Walau bagaimanapun, bilangankemalangan semasa dalam perjalanan yangberkaitan dengan pekerjaan menunjukkanpeningkatan dari 19,041 kes pada tahunsebelumnya kepada 20,810 kes pada tahun 2009iaitu peningkatan sebanyak 9.29%. Padakeseluruhannya, bilangan kemalangan pada tahun2009, telah menyaksikan peningkatan sebanyak1.95% iaitu 55,186 kes berbanding 54,133 kes padatahun 2008. Secara keseluruhannya dalam tahun2009, sebanyak 62.29% kemalangan terjadi ditempat kerja manakala 37.71% pula melibatkankemalangan semasa perjalanan berkaitanpekerjaan.

Selari dengan peningkatan tersebut, bilanganpenerima faedah pun menunjukkan peningkatan.Pada tahun 2009 seramai 324,798 penerima yangterdiri daripada pekerja dan orang tanggungannyatelah menerima faedah, iaitu peningkatan sebanyak8.97% berbanding 298,068 penerima pada tahun2008.

PERKESO sentiasa berusaha menggalakkanlangkah-langkah keselamatan dan kesihatanpekerjaan. Organisasi ini telah menjalin kerjasamayang baik dengan agensi-agensi kerajaan,persatuan majikan, kesatuan sekerja dan lain-lainbadan bukan kerajaan dalam meningkatkankesedaran di kalangan majikan dan pekerja secaraberterusan mengenai isu-isu keselamatan dankesihatan pekerjaan.

PENYAMPAIAN PERKHIDMATAN

PERKESO tidak putus dalam hasratnya untukmemberi keutamaan kepada pelanggan dalamsistem penyampaian perkhidmatanya. PERKESOsentiasa berusaha memberikan peluang dan ruangkepada pelanggan untuk berinteraksi denganPERKESO melalui pelbagai saluran perhubunganyang disediakan. Dengan cara ini, pelanggan bukansahaja mudah mendapatkan maklumat yangdikehendaki malahan boleh juga menyalurkanpandangan serta cadangan penambahbaikankepada PERKESO. Di antara usaha terbaru yangdilaksana pada tahun 2009 adalah :

mySMS PERKESO 15888

PERKESO telah memperkenalkan mySMSPERKESO 15888 di mana majlis perlancarannyatelah disempurnakan oleh Menteri Sumber

in 2009. However, the number of accidentshappened on work related commuting accidentsshows an increase from 19,041 cases in the yearbefore to 20,810 cases in 2009; an increase of9.29%. The number of cases in 2009 increasedby 1.95%; 55,186 cases compared to 54,133cases in 2008. Overall, in 2009, 62.29% ofaccidents happened at the workplace while 37.71%were work related commuting accidents.

In line with the increase, the number of benefitrecipients showed an increase from year to year.There were a total of 324,798 benefit recipientsconsisting of employees and their dependants in2009, an increase of 8.97% from 298,068 recipientsin 2008. The increase can be attributed toSOCSO’s initiative and concern in disseminatinginformation on the types of benefits accorded.

SOCSO always encourages and taking steps topromote occupational safety and health. Theorganisation has cooperated with governmentagencies, employer associations, worker unionsand other non-government bodies to continuouslyincrease the awareness of employers andemployees regarding the occupational safety andhealth issues.

SERVICE DELIVERY

SOCSO have always given their customers priorityin their service delivery system by giving customersthe chance and space to interact with SOCSO byusing many communication channels available. Bydoing this, the customer can have access to theinformation easily and channel their opinions andsuggestions to improve SOCSO’s services. Effortstaken in 2009 are:

mySMS PERKESO 15888

The mySMS PERKESO 15888 introduced bySOCSO was launched by the Minister of HumanResources, Y.B. Datuk Dr. S. Subramaniam on

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Manusia, Y.B. Datuk Dr. S. Subramaniam pada20 Februari 2009. Perkhidmatan ini telahdibangunkan menerusi gerbang portal kerajaandengan menggunakan satu nombor 15888 bagimembolehkan orang ramai mengemukakansebarang pertanyaan melalui khidmat pesananringkas (SMS) kepada PERKESO. Sepanjangtahun 2009, sejumlah 2,295 bilangan SMS telahditerima untuk maklumbalas pihak PERKESO.

Hari Bertemu Pelanggan

Dalam usaha untuk memberi perkhidmatan yanglebih baik, Hari Bertemu Pelanggan diwujudkanbagi memberi peluang kepada pelanggan untukberjumpa terus dengan pihak pengurusan atasanPERKESO di setiap pejabat untuk menyelesaikansebarang masalah yang tidak dapat diselesaikan.Program Hari Bertemu Pelanggan di setiap pejabatPERKESO diadakan pada setiap hari Khamispertama setiap bulan bermula pada pukul 8.30 pagisehingga 4.45 petang. Melalui program HariBertemu Pelanggan yang mula dilaksanakan padabulan Jun 2009, bilangan kes diterima adalahsebanyak 17,597 dan kesemua kes telah dapatdiselesaikan sepenuhnya.

Pelaksanaan Sistem Star Rating (SSR)

PERKESO sentiasa berusaha meningkatkansistem penyampaian perkhidmatannya kepadapelanggan. Di atas kesungguhan tersebutPERKESO telah dikenalpasti oleh kerajaansebagai salah satu agensi barisan hadapan yangterpilih dalam pelaksanaan penilaian Sistem StarRating (SSR) yang dilaksanakan oleh UnitPermodenan Tadbiran dan Perancangan (MAMPU).Pemerhatian Pasukan Inspektorat Star Rating,pada 15 hingga 22 Jun 2009 mendapati bahawaPERKESO telah melaksanakan usaha-usahapenambahbaikan pengurusan dalam aspekpengurusan kewangan, pengurusan ICT,

20 February 2009. This service which uses justone number 15888 was developed using thegovernment portal and enables the public to makeenquiries via mobile phone text services (SMS) toPERKESO. In 2009, SOCSO received a total of2,295 SMSes.

Meet-The-Customer Day

Meet-the-customer day was organised with the aimto improve the services provided. On this day,customers are given the opportunity to meet directlywith SOCSO’s top management at all SOCSOoffices to address any unsolvable problems. Meet-the-customer day at all SOCSO offices is set onevery first Thursday of the month from 8.30 amuntil 4.45 pm. Since its inception in June 2009,the Meet-the-customer day programme had received17,597 cases and all these cases were solved andmanaged by SOCSO.

Implementation of Star Rating (SSR)

SOCSO always strive to improve its service deliverysystem to its customer. This effort was recognisedwhen the Government selected SOCSO as one ofthe frontline agencies to implement the Star RatingSystem (SSR) administered by AdministrativeModernisation and Management Planning Unit(MAMPU). The Star Rating Inspectorate teamobserved that, from 15 to 22 June 2009, SOCSOhad conducted management improvementactivities. The area involved were financialmanagement, ICT management, core services,customer services and complaint management.SOCSO received a Four Star rating for the

Petunjuk Prestasi Utama (KPI) juga telah dirangka dengan menetapkansasaran prestasi penyampaian perkhidmatan antaranya mengurangkan masamenunggu perkhidmatan di kaunter serta membaiki tempoh pengkreditancaruman bulanan majikan dan pekerja.

Key Performance Indicators (KPI) were also set by determining the deliveryperformance targets, among others, reducing waiting time for counter servicesand shortening time taken to credit employers and employees monthlycontributions.

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perkhidmatan teras, khidmat pelanggan danpengurusan aduan. Di atas penilaian tersebut,PERKESO telah diberi penarafan Empat Bintangoleh Panel Pemantauan PenyampaianPerkhidmatan pada 13 Oktober 2009.

Petunjuk Prestasi Utama (KPI) juga telah dirangkadengan menetapkan sasaran prestasipenyampaian perkhidmatan antaranyamengurangkan masa menunggu perkhidmatan dikaunter serta membaiki tempoh pengkreditancaruman bulanan majikan dan pekerja. PERKESOjuga telah berjaya mengurangkan tempohpemprosesan faedah dengan lebih baik dari tahunsebelumnya. Pencapaian prestasi hasil kajiankepuasan pelanggan yang dibuat melalui soal seldikmendapati indeks tahap kepuasan pelanggansecara keseluruhannya berada pada tahap 82.5%.

MELANGKAH KE HADAPAN

Melangkah ke hadapan, PERKESO akan terusmenumpukan usaha untuk memberi penekananterhadap penyampaian perkhidmatan kepada rakyattermasuk menjalankan penilaian keupayaan dankeberkesanan berterusan. Pada masa yang sama,PERKESO juga akan meneruskan usaha bagimengukuhkan asas sumber manusia, infrastrukturdan proses kerja selaras dengan sasarankeberkesanan jangka panjang.

Kerajaan telah memperkenalkan konsep1Malaysia, “Rakyat Didahulukan, PencapaianDiutamakan”, yang telah membawa perubahanbesar dalam sistem penyampaian sektor awam.Pengenalan Bidang Keberhasilan Utama Nasional(NKRA) adalah inisiatif kerajaan untukmentransformasikan Malaysia menjadi negaramaju menjelang 2020. Menerusi NKRA,perkhidmatan Kerajaan kini perlu menggunapakaiparadigma baru yang memfokuskan kepadapencapaian dan keputusan berorientasikanproduktiviti. Sebagai sebuah agensi Kerajaan,PERKESO menyedari bahawa keperluan untukmemberikan penekanan terhadap kualitiperkhidmatan kepada rakyat serta bertekad kearah kecemerlangan menerusi sistempenyampaian perkhidmatan dan memperkasakeupayaan modal insan. PERKESO akan terusmeningkatkan sistem penyampaianperkhidmatannya dan seterusnya mengambiltindakan penambahbaikan sewajarnya dalammemenuhi keperluan semasa.

assessment from the Service Delivery SupervisoryPanel on 13 October 2009.

Key Performance Indicators (KPI) were also setby determining the delivery performance targets,among others, reducing waiting time for counterservices and shortening time taken to creditemployers and employees monthly contributions.SOCSO also managed to reduce time taken toprocess benefits claims compared to the previousyear. The survey on customer satisfaction showedSOCSO’s overall customer satisfaction index wasat 82.5%.

MOVING FORWARD

Moving forward, SOCSO will strive to emphasiseon service delivery to the people which includescarrying out continuous assessment of itscapability and effectiveness. Concurrently,SOCSO will also continue to strengthen its humanresource base, infrastructure and work process intandem with its long-term goal towardseffectiveness and efficiency.

The Government had introduced the 1Malaysiaconcept of “People First, Performance Now”, whichhas brought major changes to the public sector’sservice delivery system. The introduction of NationalKey Result Areas (NKRAs) is the governmentinitiative to transform Malaysia to become a fullydeveloped nation by 2020. Through the NKRA,Government services now need to embark on aparadigm shift, which focus on achievement andproductivity-oriented results. As a governmentagency, SOCSO realises the need to emphasiseon quality of services to the public and isdetermined to achieve excellence through servicedelivery system and empowering human capitalcapabilities. SOCSO will continue to improve itsservice delivery system and services to meet thecurrent demand.

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Dalam mencapai usaha tersebut, PERKESO kinitelah mengorak langkah ke arah sebuah sistemkeselamatan sosial yang dinamik dan stabil ;khususnya dalam membantu golongan pekerjayang alami hilang upaya akibat kemalanganbencana kerja dan keilatan. Golongan pekerja inisebenarnya masih mempunyai keupayaan untukterus produktif sekiranya diberi peluang untukmengikuti program rehabilitasi yang komprehensif.Menyedari kepentingan ini, PERKESO mengambilinisiatif murni dengan memperkenalkan programReturn To Work (RTW) melalui projek rintis padatahun 2007. Program yang mengetengahkankonsep pengurusan hilang upaya ini bertujuanmembantu meningkatkan tahap keupayaanpekerja yang hilang upaya agar mereka dapatkembali semula bekerja dan meneruskankehidupan yang bermakna. Program ini dilihatdapat memperbaiki tahap sosioekonomi pekerjatersebut dan wajar diperluaskan pelaksanaannyake seluruh negara. Sehubungan itu, PERKESOakan melantik lebih ramai lagi Pengurus Kes danmengadakan aktiviti promosi bagi meningkatkanproduktiviti dan kestabilan sosial.

Bagi memperkasa modal insan, LembagaPERKESO telah meluluskan peningkatanperuntukan untuk latihan dalam bajet tahun 2010.Ini bertujuan untuk mempastikan semua lapisananggota PERKESO diberi latihan secarakomprehensif bagi meningkatkan kewibawaan,kemahiran, kualiti serta penyampaianperkhidmatan kepada rakyat.

PENGHARGAAN

Akhir kata, saya ingin merakamkan setuluspenghargaan kepada semua Ahli LembagaPERKESO, Panel Pelaburan dan pihakpengurusan serta anggota PERKESO yang telahberusaha secara gigih untuk memastikanPERKESO diurus tadbir dengan baik, demimenjaga kesejahteraan sosial Orang Berinsuransdan tanggungan mereka. Ucapan khaspenghargaan juga diberikan kepada mantanPengerusi Lembaga, Y. Bhg. Datuk Ir. Hong LeePee dan Ahli-Ahli Lembaga PERKESO yang telahbersara pada tahun 2009 atas khidmat dansumbangan yang telah diberikan. Saya juga inginmerakamkan ucapan terima kasih kepada semuamajikan dan Orang Berinsurans di atas sokonganserta maklumbalas diberikan yang telah banyakmembantu PERKESO untuk terus berusahamenambahbaik sistem penyampaianperkhidmatannya.

To achieve this, SOCSO has started to look at theimportance of having a sustainable social securitysystem; especially due to the loss of productivityof the national workforce which were caused byemployment injury and invalidity. Most of theseworkers have the ability to be productive if givenan opportunity to undergo a comprehensiverehabilitation programme. Due to this, SOCSOmade a noble effort by introducing the Return toWork (RTW) Programme in 2007 as a pilot project.The RTW programme incorporates the concept ofdisability management which is aimed at assistingand improving the injured workers ability to returnto employment and a meaningful life. The RTWprogramme has improved the socio-economiccondition of these workers and will continue toextend its services to all Malaysian workers. Withthis, SOCSO will continue to place more CaseManagers and organise more awarenessprogrammes nationwide as a service to promoteproductivity and social sustainability.

To strengthen the human capital, SOCSO’s Boardapproved an increase of training allocation in 2010budget. This is to ensure all level of SOCSO staffsbe given comprehensive training to enhance theirintegrity, skills, quality and service delivery to therakyat.

ACKNOWLEDGEMENT

Last but not least, I would like to express mysincere appreciation to the Members of SOCSO’sBoard, Investment Panel, management and allSOCSO employees who have worked relentlesslyto ensure SOCSO continues to be managed andadministered in the best possible way to protectthe social well-being of Insured Persons and theirdependants in this country. Specialacknowledgements are also extended to theBoard’s former chairman, Y.Bhg. Datuk Ir. HongLee Pee and members of SOCSO Board who retiredin 2009 for their services and contributions. I wouldlike to thank all employers and Insured Personsfor their support and feedback which have helpedus tremendously in our effort to improve SOCSO’sservice delivery system.

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Bagi pihak Lembaga dan pengurusan serta anggotaPERKESO, saya ingin merakamkan setinggipenghargaan kepada Y.B. Menteri Sumber Manusiadi atas nasihat dan pandangan serta dorongan yangbeliau berikan bagi memacu PERKESO menjadisebuah organisasi keselamatan sosial yang ungguldan cemerlang di negara ini.

............................................................................DATUK ABU HURAIRA BIN ABU YAZID

Pengerusi / ChairmanLembaga Pertubuhan Keselamatan Sosial

Social Security Organisation Board

On behalf of SOCSO’s Board, management andstaff, I would like to convey our most heart-feltgratitude to the Honourable Human ResourcesMinister for his continuous advice, views andencouragement in steering SOCSO to be a premierand outstanding social security organisation in thiscountry.

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LAPORAN AKTIVITI TAHUN 2009

Lebihan Pendapatan Caruman Ke AtasPerbelanjaan Tanggungan

Jumlah pendapatan kasar caruman yang diterimapada tahun 2009 meningkat sebanyak 1.76%kepada RM1,868.78 juta berbanding RM1,836.48juta pada tahun 2008. Manakala jumlah pendapatanbersih caruman setelah mengambilkira bayaranbalik caruman pula adalah berjumlah RM1,867.16juta, meningkat sebanyak RM32.50 juta daripadaRM1,834.66 juta yang dicatat pada tahunsebelumnya. Aktiviti penguatkuasaan melalui OpsKesan yang dijalankan terhadap majikan-majikandi seluruh negara telah menyumbang kepadapeningkatan pungutan caruman daripada pihakmajikan pada tahun 2009. Sementara itu, jumlahkeseluruhan perbelanjaan tanggungan yang dibayarpada tahun 2009 juga turut meningkat sebanyakRM209.58 juta atau 17.48% kepada RM1,408.72juta berbanding RM1,199.14 juta pada tahun 2008berikutan pertambahan bilangan kes dan amaunbayaran faedah di bawah Skim Insurans BencanaPekerjaan dan Skim Pencen Ilat. Walaubagaimanapun, jumlah pendapatan bersih carumanadalah mencukupi bagi membiayai jumlahperbelanjaan tanggungan dengan mencatat lebihansebanyak RM458.43 juta pada tahun 2009berbanding RM635.51 juta pada tahun 2008.

ACTIVITIES REPORT 2009

Surplus of Contribution Income over BenefitExpenditure

Total gross income from contributions received in2009 rose by 1.76% to RM1,868.78 millioncompared to RM1,836.48 million in 2008. On theother hand, contribution income net of refunds,stood at RM1,867.16 million, increased by RM32.50million from RM1,834.66 million recorded in theprevious year. Enforcement activities via OpsKesan carried out towards employers nationwidehas resulted in the increase of contributions amountcollected from employers in 2009. Total paymentfor benefit expenditure in 2009 escalated byRM209.58 million or 17.48% to RM1,408.72 millionfrom RM1,199.14 million in 2008 due to the increasein number of cases and amount of benefitpayments under the Employment Injury InsuranceScheme and Invalidity Pension Scheme.Nevertheless, the net income from contributionswas comfortably sufficient to finance the benefitexpenditure with a surplus of RM458.43 million in2009 compared to RM635.51 million in 2008.

KomponenComponents

2009(RM)

2008(RM)

% Perubahan% of Changes

PENDAPATAN / INCOMECaruman / Contributions 1,868,776,268 1,836,483,286 1.76Pulangan Pelaburan / Investment Returns 1,015,247,356 391,554,911 159.29Faedah Caruman Lewat Bayar (FCLB) 34,119,420 37,461,375 (8.92)Interest on Late Contributions (ILC)Faedah / Interest 3,215,496 3,178,681 1.16Lain-lain Pendapatan / Other Income 4,931,619 3,676,786 34.13

2,926,290,159 2,272,355,039 28.78Kurang / LessBayaran balik caruman dan FCLBContribution and ILC refunds (1,629,951) (1,852,548) (12.02)Pembatalan dan pengurangan FCLBCancellation and reduction of ILC (25,264,378) (40,006,501) (36.85)

(26,894,329) (41,859,049) (35.75)Jumlah Pendapatan / Total Income 2,899,395,830 2,230,495,990 29.99PERBELANJAAN / EXPENDITURETanggungan / Benefit 1,408,724,492 1,199,144,591 17.48Mengurus / Administrative 190,643,427 189,467,896 0.62Jumlah Perbelanjaan / Total Expenditure 1,599,367,919 1,388,612,487 15.18Pendapatan Bersih Tahun SemasaNet Income for Current Year 1,300,027,911 841,883,503 54.42Kumpulan Wang PERKESO / Socso’s Fund 17,656,547,526 16,356,519,615 7.95

Jadual 1.0: Prestasi Kewangan PERKESOTable 1.0: SOCSO’s Financial Performance

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Pendapatan Pelaburan

Pulangan pelaburan PERKESO pada tahun 2009berjumlah RM1,015.25 juta, meningkat sebanyakRM623.70 juta atau 159.29% berbandingRM391.55 juta pada tahun 2008. Prestasipendapatan pelaburan begitu menyerlah susulanpembalikan dalam peruntukan kerugian belumrealis bagi portfolio pelaburan saham berjumlahRM332.61 juta berbanding kerugian belum realisberjumlah RM340.11 juta yang dialami pada tahunsebelumnya. Penurunan kerugian belum realis yangketara adalah berikutan sentimen pasaran sahamtempatan yang memberangsangkan ekoranpemulihan pasaran daripada krisis kewangan globalpada tahun semasa.

Kedudukan Kewangan PERKESO

Jumlah pendapatan PERKESO yang merangkumikutipan caruman, pulangan pelaburan, FaedahCaruman Lewat Bayar (FCLB) dan pendapatan-pendapatan lain telah meningkat sebanyakRM668.89 juta atau 29.99% kepada RM2,899.40juta pada tahun 2009 berbanding RM2,230.50 jutapada tahun sebelumnya. Selain daripadapeningkatan dalam pendapatan bersih caruman danpulangan pelaburan, pendapatan bersih FCLB jugaturut meningkat pada tahun 2009 kesan penurunandalam pembatalan dan pengurangan FCLB yangdiberi kepada majikan berbanding tahunsebelumnya.

Bagaimanapun, jumlah perbelanjaan PERKESOpada tahun 2009 meningkat sebanyak RM210.76juta atau 15.18% kepada RM1,599.37 jutaberbanding RM1,388.61 juta pada tahun 2008. Ianyaberikutan peningkatan di dalam perbelanjaantanggungan sebanyak RM209.58 juta atau 17.48%kepada RM1,408.72 juta (2008: RM1,199.14 juta)serta peningkatan dalam perbelanjaan mengurussebanyak RM1.17 juta atau 0.62% kepadaRM190.64 juta pada tahun 2009 (2008: RM189.47juta). Peningkatan dalam perbelanjaan tanggunganadalah berikutan pertambahan bilangan kes danamaun bayaran faedah kepada Orang Berinsuransdan tanggungan mereka. Keadaan ini tidak dapatdielakkan kerana PERKESO bertanggungjawabmemberi jaminan keselamatan sosial kepadaOrang Berinsurans yang mengalami bencana kerjadan keilatan.

Memandangkan jumlah pendapatan PERKESOmelebihi jumlah perbelanjaannya, justeruPERKESO telah mencatat lebihan pendapatansebanyak RM1,300.03 juta pada tahun 2009berbanding RM841.88 juta pada tahun sebelumnya.

Investment Income

Investment returns for SOCSO in 2009 stoodat RM1,015.25 million, a notable increase ofRM623.70 million or 159.29% compared toRM391.55 million in 2008. Investment incomeshowed remarkable performance as a result ofreversal in provision for unrealised losses forinvestment in equity portfolio amounted toRM332.61 million compared to RM340.11 millionof unrealised losses recorded in the previousyear. The substantial reduction of unrealisedlosses was triggered by improved sentiment indomestic stock market on the back of steadymarket recovery from the global financialcrisis during the year under review.

SOCSO’s Financial Position

SOCCO’s total income which consist ofcontributions, investment returns, Interest on LateContributions (ILC) and other income increasedby RM668.89 million or 29.99% to RM2,899.40million compared to RM2,230.50 million recordedin the previous year. Apart from the rise in netcontribution income and investment returns, ILCnet income has also increased in 2009 reflectedby the fewer cancellations and reduction of ILCgiven to employers compared to the previous year.

However, SOCSO’s total expenditure in 2009increased by RM210.76 million or 15.18% toRM1,599.37 million compared to RM1,388.61million in 2008. This was due to an increase byRM209.58 million or 17.48% in the benefitexpenditure to RM1,408.72 million (2008:RM1,199.14 million) and the increase in theadministrative expenditure by RM1.17 million or0.62% to RM190.64 million in 2009 (2008:RM189.47 million). The increase in the benefitexpenditure was due to the higher number of newcases and the increase in amount paid to InsuredPersons and their dependants. These expenseswere inevitable in view of SOCSO responsibilityto provideId social security to Insured Persons whosuffer from employment injury and invalidity.

As SOCSO’s total income exceeded its totalexpenditure, therefore SOCSO has registered anincome surplus of RM1,300.03 million in 2009compared to RM841.88 million in the previous year.With the surplus of income, the SOCSO’s Fund

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ItemComponents

BilanganQuantity

2009

BilanganQuantity

2008

Tambahan/KuranganIncrease /Decrease

PENDAFTARAN / REGISTRATIONMajikan Aktif / Active Employers 326,840 389,344 (62,504) (16.05)Pekerja Aktif / Active Employees 5,310,552 5,670,027 (359,475) (6.34)

KEMALANGAN DILAPORKANREPORTED ACCIDENTSKemalangan Perusahaan 34,376 35,092 (716) (2.04)Industrial AccidentsKemalangan Semasa PerjalananCommuting Accidents 20,810 19,041 1,769 9.29

Jumlah KemalanganTotal Accidents 55,186 54,133 1,053 1.94

Kes Maut (Dibayar) 663 708 (45) (6.36)Death Cases (Paid)

PENERIMA / RECIPIENTSHilang Upaya SementaraTemporary Disablement 47,726 46,695 1,031 2.21Hilang Upaya KekalPermanent Disablement 26,660 23,646 3,014 12.75Faedah Orang TanggunganDependants’ Benefit 37,030 35,012 2,018 5.76Pencen Ilat / Invalidity Pension 35,407 32,040 3,367 10.51Pencen Penakat / Survivors’ Pension 160,179 145,178 15,001 10.33Lain-lain Faedah / Other Benefit 17,796 15,497 2,299 14.83

Jumlah Penerima Faedah 324,798 298,068 26,730 8.96Total Benefit Recipients

Jadual 1.1: Petunjuk Prestasi Utama PERKESOTable 1.1: SOCSO Key Performance Indicator

Perubahan% of

Changes

Dengan lebihan pendapatan ini, Kumpulan wangPERKESO telah meningkat sebanyak 7.95%kepada RM17,656.55 juta pada tahun 2009 daripadaRM16,356.52 juta pada tahun 2008. Peningkatanini menggambarkan kedudukan kewanganPERKESO yang semakin kukuh dan stabil darisetahun ke setahun.

increased by 7.95% to RM17,656.55 million in 2009from RM16,356.52 million in 2008. The increasereflects SOCSO’s financial status as beingsustainable and stable over the years under review.

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Majikan Aktif326,840 (2008 : 389,344), MENURUN 16.05%

Bilangan majikan aktif sehingga akhir tahun 2009telah menurun kepada 326,840 majikan (Carta 1),iaitu penurunan sebanyak 62,504 majikan atau16.05% berbanding tahun 2008 berikutanpengemaskinian telah dilakukan yang melibatkandata majikan dan pekerja aktif.

Pekerja Aktif5,310,552 (2008 : 5,670, 027), MENURUN 6.33%

Bilangan pekerja aktif sehingga akhir tahun 2009adalah seramai 5,310,552 pekerja (Carta 2) iaitupenurunan sebanyak 6.34% berbanding 5,670,027pekerja pada tahun 2008.

Carta 1: Bilangan Majikan AktifChart 1: Number of Active Employers

2005 2006 2007 2008 2009

400,000

380,000

360,000

340,000

320,000

300,000

280,000

349,413

366,312

383,215389,344

326,840

Tahun / Year

Bila

ngan

/ N

umbe

r

Carta 2: Bilangan Pekerja AktifChart 2: Number of Active Employees

2005 2006 2007 2008 2009

6,000,000

5,500,000

5,000,000

4,500,000

4,000,000

4,882,953

5,454,799 5,450,943

5,670,027

5,310,552

Bila

ngan

/ N

umbe

rActive Employers326,840 (2008 : 389,344), A DECREASE OF16.05%

The number of active employers at the end of 2009decreased to 326,840 (Chart 1), a decline of 62,504or 16.05% compared to 2008 according to theupdates involving active employers and employees.

Tahun / Year

Active Employees5,310,552 (2008 : 5,670, 027), A DECREASE OF6.33%

The number of active employees at the end of 2009stood at 5,310,552 (Chart 2), a decrease of 6.34%compared to 5,670,027 employees in 2008.

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Pendapatan Bersih CarumanRM1,867.16 JUTA (2008 : RM1,834.66 JUTA),MENINGKAT 1.77%

Secara umumnya, jumlah pendapatan kasarcaruman yang diterima pada tahun 2009meningkat sebanyak RM32.30 juta kepadaRM1,868.78 juta berbanding RM1,836.48 juta padatahun 2008. Manakala jumlah pendapatan bersihcaruman setelah mengambilkira bayaran balikcaruman pula adalah berjumlah RM1,867.16 juta,meningkat sebanyak RM32.50 juta daripadaRM1,834.66 juta yang dicatat pada tahunsebelumnya (Carta 3). Peningkatan jumlah kutipancaruman ini juga mencerminkan tahap kesedaranyang kian meningkat di kalangan majikan mengenaitanggungjawab dan kewajipan mereka untukmencarum kepada PERKESO. Pelbagai programdan kempen dilaksanakan untuk meningkatkanpengetahuan dan kesedaran di kalangan majikanmengenai skim-skim insurans di PERKESO,antaranya menerusi kempen publisiti dan ceramahbergerak (roadshow). Selain itu, pelaksanaanaktiviti penguatkuasaan yang lebih menyeluruh danintensif melalui Ops Kesan di seluruh negarabermula 1 Ogos 2009 dan tindakan pendakwaanterhadap majikan yang ingkar juga telahmenyumbang kepada peningkatan dalam kutipancaruman. Secara keseluruhannya, hasilpendapatan caruman telah menyumbang sebanyak64.40% daripada keseluruhan pendapatanPERKESO bagi tahun 2009 (2008: 82.25%).

Bagi memastikan amaun caruman dibayar kepadaPERKESO dalam tempoh yang ditetapkan,tindakan diambil dengan mengenakan faedah keatas caruman yang lewat dibayar (FCLB) terhadapmajikan. Jumlah pendapatan bersih FCLB yangdirekodkan pada tahun 2009 adalah turut meningkatkepada RM8.84 juta berbanding tahun sebelumnyakesan daripada penurunan dalam pembatalan danpengurangan FCLB yang diberi kepada majikan.

Net Contribution IncomeRM1,867.16 MILLION (2008: RM1,834.66MILLION), AN INCREASE OF 1.77%

Generally, gross income from contributions receivedin 2009 increased by RM32.30 million toRM1,868.78 million compared to RM1,836.48million in 2008. On the other hand, contributionincome net of refunds, stood at RM1,867.16 million,increased by RM32.50 million from RM1,834.66million recorded in the previous year (Chart 3). Theincrease in contribution income demonstrated thehigher level of awareness among employers withregard to their responsibilities and obligations tocontribute to SOCSO. Various programmes andcampaigns were organised with the aim to increaseknowledge and awareness among employerspertaining to SOCSO’s insurance schemes,including publicity campaigns and road shows.Furthermore, enforcement activities were carried-out more extensively and intensively in 2009 viaOps Kesan campaign nationwide, commencingfrom 1 August 2009. As well, prosecution activitiesagainst errant employers also contributed to theincrease in the amount of contributions collected.Overall, contribution income has posted 64.40%out of SOCSO’s total income for 2009 (2008:82.25%).

To ensure employers pay their contributions withinthe time frame, Interest on Late Contributions (ILC)will be imposed for any late payments made byemployers. The net amount of ILC recorded in 2009relatively increased to RM8.84 million compared tothe previous year reflected by the fewercancellations and reduction of ILC given toemployers.

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Kadar Caruman

Kadar caruman wajib PERKESO adalah berjumlah2.25% di mana caruman majikan adalah sebanyak1.75% dan potongan daripada gaji bulanan pekerjapula sebanyak 0.5%. Berikut adalah kadar carumanmajikan dan pekerja bagi Skim Insurans BencanaPekerjaan dan Skim Pencen Ilat PERKESO:

Kadar CarumanContribution Rate

Skim Insurans BencanaPekerjaan

Employment InjuryInsurance Scheme

Majikan / Employers 1.25 0.50 1.75Pekerja / Employees - 0.50 0.50

Jumlah / Total 1.25 1.0 2.25

JumlahTotal

Skim PencenIlat

Invalidity Pension Scheme

%

Carta 3: Jumlah CarumanChart 3: Total of Contributions

2005 2006 2007 2008 2009

2,000

1,500

1,000

500

0

1,382.161,586.15 1,689.57

1,834.66 1,867.16

Tahun / Year

Jum

lah

(RM

Jut

a)To

tal (

RM

Mill

ion)

Contribution Rates

The compulsory contribution rate to SOCSO is2.25% where the employer’s contribution represents1.75% while the balance of 0.5% is deducted fromthe employee’s monthly salary. Below is the rate ofemployer’s and employee’s contributions forSOCSO’s Employment Injury Insurance Schemeand Invalidity Pension Scheme:

Penguatkuasaan

Fungsi utama unit penguatkuasaan ialah untukmembuat pemantauan terhadap tugas-tugaspenguatkuasaan dan pemeriksaan ke atas majikanoleh 45 Pejabat PERKESO seluruh negara.

Sehingga Disember 2009, bilangan PegawaiPemeriksa yang menjalankan tugas-tugaspenguatkuasaan dan pemeriksaan ke atas majikanadalah seramai 189 orang di mana kesemuapegawai adalah merupakan Pegawai PemeriksaTetap.

Pencapaian sasaran kerja tahunan bagi tahun 2009adalah seperti berikut:

Enforcement

The main function of the enforcement unit is tomonitor enforcement and inspection activitiescarried-out towards employers by all 45 SOCSO’soffices nationwide.

As at December 2009, the number of InspectionOfficers conducting field enforcement andinspection activities was 189 and they were allPermanent Inspection Officers.

The performance of annual work goals in 2009 wasas follows:

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1. Bilangan Pemeriksaan / Number of Inspectionsa.) Majikan Defaulters / Defaulting Employers 50,504 kesb.) Majikan FCLB / Employers charged with ILC 40,051 kes

2. Jumlah Kutipan / Total Collectionsa.) Majikan Defaulters / Defaulting Employers RM 33,651,617.55b.) Majikan FCLB / Employers charged with ILC RM 8,192,285.90

3. Pengesanan Majikan / Employers Identified 7,853

4. Ceramah / Talks 1,498

Jumlah keseluruhan pendapatan bersih carumandan FCLB bagi tahun 2009 adalah sebanyakRM1,876.00 juta berbanding RM1,832.09 juta padatahun 2008. Daripada keseluruhan jumlahpendapatan tersebut, tunggakan carumanmenyumbang sebanyak RM98.53 juta pada tahun2009 berbanding RM103.95 juta pada tahun 2008,penurunan sebanyak RM5.42 juta atau 5.21%.

PelaburanRM16,877.32 JUTA (2008 : RM15,503.93 JUTA),MENINGKAT 8.86%

Jumlah nilai pelaburan PERKESO pada akhir tahun2009 menunjukkan peningkatan sebanyakRM1,373.39 juta atau 8.86% kepada RM16,877.32juta berbanding RM15,503.93 yang dicatat padatahun 2008. Pertambahan jumlah nilai pelaburanini disebabkan oleh peningkatan dalam jumlah danaKumpulanwang PERKESO.

Nilai pegangan pelaburan PERKESO di dalamSekuriti Kerajaan Malaysia (SKM) pada tahun 2009telah meningkat sebanyak RM2,471.01 juta atau38.60% kepada RM8,873.37 juta berbandingRM6,402.36 juta pada tahun 2008. Sementara itu,nilai pelaburan di dalam Sekuriti Hutang Swasta(SHS) yang dikendalikan oleh pengurusanPERKESO pada tahun 2009 telah menurunsebanyak RM104.98 juta atau 8.58% kepadaRM1,118.92 juta berbanding RM1,223.90 juta padatahun sebelumnya. Manakala, nilai pelaburan SHSyang dikendalikan oleh pengurus portfolioPERKESO telah menyusut sebanyak RM4.65 jutaatau 0.62% kepada RM745.35 juta pada tahun2009 (2008: RM750 juta) berikutan peruntukanpenjejasan nilai terhadap instrumen sekuriti bonyang dipegang oleh pengurus portfolio PERKESO.Peratusan nilai pegangan pelaburan dalam SKMdaripada Kumpulanwang PERKESO pada tahun2009 adalah sebanyak 50.26%, menepati nisbahpegangan minimum sekurang-kurangnya 30%seperti yang ditetapkan di dalam Dasar dan Garis

Total net income from contributions and ILC for2009 recorded at RM1,876.00 million compared toRM1,832.09 million in 2008. Out of total incomecollected, contribution in arrears posted RM98.53million in 2009 compared to RM103.95 millioncollected in 2008, a decline of RM5.42 million or5.21%.

InvestmentsRM16,877.32 MILLION (2008: RM15,503.93MILLION), AN INCREASE OF 8.86%

The total value of SOCSO’s investments at theend of 2009 increased by RM1,373.39 million or8.86% to RM16,877.32 million compared toRM15,503.93 million recorded in 2008. The increasein investment value was attributed to the increasein the value of the SOCSO’s Fund.

The value of SOCSO’s investment holdings inMalaysian Government Securities (MGS) in 2009rose by RM2,471.01 million or 38.60% toRM8,873.37 million compared to RM6,402.36million in 2008. On the other hand, the value ofinvestments in Private Debt Securities (PDS)managed by SOCSO declined by RM104.98 millionor 8.58% in 2009 to RM1,118.92 million comparedto RM1,223.90 million in the previous year.Simultaneously, the value of PDS managed bySOCSO’s portfolio manager decreased by RM4.65million or 0.62% to RM745.35 million in 2009 (2008:RM750 million) due to provision for impairment forbond instrument managed by SOCSO’s portfoliomanagers. The value of MGS investment holdingsas percentage of the SOCSO’s Fund in 2009 was50.26%, in line with the minimum holding ratio ofat least 30% as stipulated in SOCSO’s InvestmentPolicies and Guidelines for the purpose of capitalpreservation.

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Panduan Pelaburan PERKESO bagi tujuanpemeliharaan modal.

Jumlah nilai pelaburan PERKESO dalam pasaranwang yang terdiri daripada simpanan tetap dandeposit jangka pendek di institusi kewangan telahberkurangan sebanyak RM1,663.20 juta atau30.78% kepada RM3,740.80 juta pada tahun 2009berbanding RM5,404.00 juta pada tahunsebelumnya. Pelaburan di dalam simpanan tetapjuga turut berkurangan dengan mendadak daripadaRM2,070.00 juta pada tahun 2008 kepadaRM200.00 juta pada tahun 2009. Ini adalah keranakadar simpanan tetap pada tahun 2009 adalah amatrendah di mana kadar simpanan tetap untuk tempohsetahun dalam lingkungan 2.30% - 2.40%. “Over-night Policy Rate” (OPR) pula adalah 2.00%.

Manakala, nilai pelaburan PERKESO di dalamekuiti juga telah meningkat sebanyak RM675.21juta atau 39.17% kepada RM2,398.88 jutaberbanding RM1,723.67 juta pada tahun 2008.Peratusan nilai pegangan pelaburan di dalam ekuitipula adalah sebanyak 13.59% pada tahun 2009berbanding 10.54% pada tahun sebelumnya,menepati nisbah pegangan yang tidak melebihi 30%daripada Kumpulanwang PERKESO. Perbandingannilai pegangan instrumen pelaburan olehPERKESO bagi tahun 2009 dan tahun 2008 adalahseperti yang ditunjukkan di dalam Jadual 1.2.

Prestasi pendapatan pelaburan pada tahun 2009agak menyerlah susulan pembalikan dalamperuntukan kerugian belum realis bagi portfoliopelaburan saham berjumlah RM332.61 juta. Nilaipasaran bagi instrumen pelaburan sahammeningkat berikutan sentimen pasaran sahamtempatan yang memberangsangkan ekoranpemulihan pasaran daripada krisis kewangan glo-bal berbanding tahun sebelumnya. Justeru,pendapatan pelaburan PERKESO selepaspelarasan telah meningkat sebanyak RM623.70juta atau 159.29% kepada RM1,015.25 juta padatahun 2009 berbanding RM391.55 juta yang dicatatpada tahun 2008. Sehubungan itu, PERKESOtelah mencatat kadar pulangan pelaburan (ROI)selepas dan sebelum pelarasan masing-masingsebanyak sebanyak 6.47% dan 4.15% pada tahun2009 berbanding 2.62% dan 4.99% pada tahun2008.

Meanwhile, the total value of SOCSO’s investmentsin the money market, which consist of fixeddeposits and short term deposits with financialinstitutions, decreased by RM1,663.20 million, or30.78% to RM3,740.80 million in 2009 comparedto RM5,404.00 million in the previous year.Investment in fixed deposits reduced substantiallyfrom RM2,070.00 million in 2008 to RM200.00million in 2009. This was due to a lower fixed depositinterest rate in 2009 which hovering around 2.30%- 2.40% per annum.

The value of SOCSO’s investment in equitiesincreased by RM675.21 million or 39.17% toRM2,398.88 million compared to RM1,723.67million in 2008. The percentage of investmentholdings in equity was 13.59% in 2009 comparedto 10.54% in the previous year, consistent with theguidelines’ holding ratio of not more than 30% ofthe SOCSO’s Fund. A comparison of SOCSO’sinvestment holdings for the years 2009 and 2008is shown in Table 1.2.

Investment income showed remarkableperformance as a result of reversal in provision forunrealised losses for investment in equityinvestment portfolio amounted to RM332.61 million.The market value of investment in equitiesincreased due improved sentiment in domesticstock market on the back of steady marketrecovery from the global financial crisis comparedto the previous year. Hence, SOCSO’s investmentincome after adjustments increased by RM623.70million or 159.29% to RM1,015.25 million in 2009compared to RM391.55 million recorded in 2008.Consequently, SOCSO has registered the returnon investment (ROI) before and after investment’sadjustments at 6.47% and 4.15% per annumrespectively in 2009 compared to 2.62% and 4.99%per annum respectively in 2008.

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Instrumen PelaburanInvestment Instruments

TahunYear

Sekuriti Kerajaan Malaysia (SKM)Malaysian Government Securities (MGS)SKM Konvensional / Conventional MGSSKM Islamik / Islamic MGS

Jumlah Kecil / Sub Total

Sekuriti Hutang Swasta (SHS)Private Debt Securities (PDS)(a) Pengurusan PERKESO / Managed by SOCSO

SHS Konvensional / Conventional PDSSHS Islamik / Islamic PDS

(b) Pengurus Portfolio / Porfolio Managers

Jumlah Kecil / Sub Total

Pasaran Wang / Money MarketSimpanan Tetap / Fixed DepositsDeposit Jangka Pendek / Short Term Deposits

Jumlah Kecil / Sub Total

Ekuiti / EquitiesSaham Syarikat Tersenarai AwamShares in Public Listed CompaniesPengurus Portfolio / Portfolio Managers

Jumlah Kecil / Sub TotalJumlah Besar / Grand Total

Jadual 1.2: Instrumen Pelaburan PERKESOTable 1.2: SOCSO’s Investment Instruments

2008 (RM) 2009 (RM)

4,279,262,2094,594,112,027

8,873,374,236

729,539,030389,380,906

745,345,701

1,864,265,637

200,000,0003,540,800,000

3,740,800,000

1,648,369,018750,514,824

2,398,883,84216,877,323,715

5,032,579,0551,369,781,769

6,402,360,824

804,591,743419,307,213

750,000,000

1,973,898,956

2,070,000,0003,334,000,000

5,404,000,000

1,174,582,465549,091,058

1,723,673,52315,503,933,303

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LAPORAN KEMALANGAN55,186 kes (2008 : 54,133 kes), MENINGKAT1.95%

Secara keseluruhan bilangan kemalangan yangdilaporkan sepanjang tahun 2009 telahmenunjukkan peningkatan sebanyak 1,053 kesatau 1.95% kepada 55,186 berbanding 54,133 kespada tahun 2008 (Carta 4). Daripada jumlahkemalangan yang dilaporkan pada tahun 2009,sebanyak 34,376 kes adalah kemalanganperusahaan termasuk kes penyakit khidmat (Carta5), manakala jumlah kemalangan semasaperjalanan adalah sebanyak 20,810 kes (Carta 6).

ACCIDENTS REPORT55,186 (2008: 54,133), AN INCREASE of 1.95%

Overall, the number of accidents reportedthroughout 2009 increased by 1,053 or 1.95% to55,186 from 54,133 in 2008 (Chart 4). Of the totalnumber of accidents reported in 2009, 34,376 wereindustrial accidents, which include cases ofoccupational diseases (Chart 5), while totalcommuting accidents stood at 20,810 cases (Chart6).

Instrumen PelaburanInvestment Instruments

Jumlah / Total(RM)

1 Dividen / Dividenda. Pengurusan PERKESO / Managed by SOCSOb. Pengurus Portfolio / Portfolio Managers

Jumlah Dividen / Total Dividend

2 Faedah Pelaburan / Interest from Investmentsa. Sekuriti Kerajaan Malaysia (SKM)

Malaysian Government Securities (MGS)b. Sekuriti Hutang Swasta (SHS) / Private Debt Securities (PDS)

(i) Pengurusan PERKESO / Managed by SOCSO(ii) Pengurus Portfolio / Portfolio Managers

c. Pasaran Wang / Money Market

Jumlah Pendapatan Faedah PelaburanTotal Interest Income from Investments

3 Keuntungan Modal / Capital Gainsa. Pengurusan PERKESO / Managed by SOCSOb. Pengurus Portfolio / Portfolio Managers

Jumlah Keuntungan Modal / Total Capital Gains

4 Pelunasan Premium/Diskaun / Amortisation of Premium/Discount

Jumlah Pulangan Pelaburan Sebelum PelarasanTotal Investment Returns Before Adjustments

5 Pelarasan Pelaburan / Investment Adjustments

Jumlah Pulangan Pelaburan Selepas PelarasanTotal Investment Returns After Adjustments

Jadual 1.3: Pulangan Pelaburan PERKESOTable 1.3: SOCSO’s Investment Returns

52,260,09514,098,470

66,358,565

327,309,454

57,418,07136,205,437

111,806,443

532,739,405

12,688,12728,481,063

41,169,190

27,116,266

667,383,426

347,863,930

1,015,247,356

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Jumlah Kemalangan Dilapor

Hasil kerjasama PERKESO dengan badan-badankerajaan, persatuan majikan dan kesatuan sekerjadalam meningkatkan kesedaran di kalanganmajikan dan pekerja, serta kekerapan pelaksanaanseminar, kempen publisiti, pemeriksaan danpenguatkuasaan mengenai keperluan memupukbudaya kerja yang sihat dan selamat telahmenyumbang kepada pengurangan kadarkemalangan di tempat kerja.

Secara keseluruhannya, sebanyak 1.95%peningkatan bilangan kemalangan pada tahun2009, iaitu 55,186 kes berbanding 54,133 kes padatahun 2008. Dari keseluruhan jumlah kemalangandilaporkan, kemalangan yang berlaku di tempatkerja telah mencatatkan penurunan sebanyak2.04% iaitu dari 35,092 kes pada tahun 2008kepada 34,376 kes pada tahun 2009. Walaubagaimanapun, bilangan kemalangan semasadalam perjalanan yang berkaitan dengan pekerjaanmenunjukkan peningkatan dari 19,041 kes padatahun sebelumnya kepada 20,810 kes pada tahun2009 iaitu peningkatan sebanyak 9.29%. Secarakeseluruhannya sebanyak 62.29% kemalanganterjadi di tempat kerja manakala 37.71% pulamelibatkan kemalangan semasa perjalananberkaitan pekerjaan dalam tahun 2009.

Total Accidents Reported

The cooperation between SOCSO and governmentbodies, employer associations and worker unionsto increase awareness among employers andemployees, and ongoing seminars, publicitycampaigns, inspections and enforcementsemphasizing the need to cultivate a healthy andsafe working culture had contributed towardsreducing the rate of accidents in the work place.

Overall, the number of cases increased by 1.95%in 2009, i.e. 55,186 compared to 54,133 in 2008.From the total accidents reported, the number ofaccidents at the workplace had decreased by2.04% from 35,092 in 2008 to 34,376 in 2009.However, the number of commuting accidentsshows an increase from 19,041 cases the previousyear to 20,810 cases in 2009 i.e. an increase of9.29%. Overall, in 2009, 62.29% of accidentshappened at the workplace and 37.71% happenedwhile commuting.

2005 2006 2007 2008 2009

65,000

60,000

55,000

50,000

61,182

58,32156,339

54,13355,186

Carta 4: Bilangan Kemalangan DilaporkanChart 4: Number of Reported Accidents

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Tahun / Year

2005 2006 2007 2008 2009

50,000

40,000

30,000

20,000

10,000

43,885 40,61738,657

35,092 34,376

Carta 5: Bilangan Kemalangan Industri DilaporkanChart 5: Number of Reported Industrial Accidents

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Kemalangan semasa perjalanan meningkatsebanyak 1,769 kes atau 9.29% pada tahun 2009berbanding dengan 1,359 kes pada tahun 2008.Daripada jumlah keseluruhan kemalangan ini,sebanyak 45,800 kes melibatkan golongan lelakidan 9,386 kes melibatkan golongan wanita.

Sektor perkilangan mencatatkan jumlahkemalangan yang tertinggi iaitu melibatkan 17,206kes atau 31.18% daripada jumlah keseluruhankemalangan yang dilaporkan pada tahun 2009.Bilangan kes maut yang telah dilaporkan sebagaikes bencana pekerjaan meningkat kepada 1,231kes berbanding dengan 1,174 kes dalam tahun2008. Daripada jumlah itu, kemalangan maut yangterjadi semasa perjalanan termasuk perjalanansemasa waktu rehat adalah sebanyak 760 kesmanakala kemalangan maut di tempat kerja adalahberjumlah 471 kes.

Commuting accidents increased by 1,769 or 9.29%in 2009 from 1,359 in 2008. Of this total, 45,800involved male workers and 9,386 involved femaleworkers.

The manufacturing sector registered the highesttotal number of accidents, with 17,206 or 31.18%from total number of accidents reported in 2009.The number of deaths due to employment injuryincreased to 1,231 from 1,174 in 2008. Of that total,760 deaths were due to commuting accidents,including travel during authorised recess, while thenumber of deaths caused by accidents atworkplace was 471.

2005 2006 2007 2008 2009

30,000

20,000

10,000

0

17,297 17,70417,682 19,041 20,810

Carta 6: Bilangan Kemalangan Semasa Perjalanan/Waktu Makan DilaporkanChart 6: Number of Reported Accidents during Commuting / Meal Hours

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SKIM-SKIM KESELAMATAN SOSIAL

PERKESO melaksanakan dua skim perlindungankeselamatan sosial untuk menjaga kesejahteraanpekerja dan orang tanggungan mereka iaitu:

A) Skim Insurans Bencana Pekerjaan

Ini adalah suatu skim perlindungan untuk pekerjayang ditimpa kemalangan berlaku semasamenjalankan pekerjaan atau dalam perjalanan diantara tempat kediamannya dengan tempatkerjanya atau di antara tempat kerjanya dengantempat makan dalam masa rehat yang dibenarkanatau semasa dalam perjalanan yang secaralangsung berkaitan dengan pekerjaannya. Skimini juga memberi perlindungan terhadap penyakitkhidmat.

Dalam Skim Insurans Bencana Pekerjaan, faedah-faedah yang diberikan adalah termasuk;

i) Faedah Hilang Upaya Sementaraii) Faedah Hilang Upaya Kekaliii) Elaun Layanan Sentiasa

Bilangan Penerima Faedah

Atas dasar keprihatinan dan kegigihan PERKESOdalam menyebarkan maklumat mengenai faedah-faedah yang disediakan, bilangan penerima faedahtelah meningkat pada tahun 2009. Seramai 324,798penerima yang terdiri daripada pekerja dan orangtanggungannya telah menerima faedah, iaitupeningkatan kepada 8.97% berbanding 298,068penerima pada tahun 2008.

Penerima Faedah / TahunBenefit Recipients / Year

Jadual 1.4: Bilangan Penerima FaedahTable 1.4: Number of Benefit Recipients

2005 2006 2007 2008 2009

HUS / TD 49,230 44,366 48,627 46,695 47,726HUK / PD 21,648 21,615 22,600 23,646 26,660FOT / DB 32,410 33,571 34,667 35,012 37,030Faedah Pengurusan Mayat / Funeral Benefit 5,547 6,637 7,209 8,075 8,871Faedah Perubatan / Medical Benefit 2,308 1,843 1,705 1,774 1,863Elaun Layanan Sentiasa 3,021 3,182 3,416 3,581 4,032Constant Attendance AllowancePencen Ilat / Invalidity Pension 28,496 30,014 31,655 32,040 35,407Pencen Penakat / Survivors’ Pension 120,655 129,515 138,717 145,178 160,179Pemulihan Jasmani dan Vokasional 1,325 1,624 1,867 2,067 3,030Physical and Vocational Rehabilitation

Jumlah / Total 264,640 272,367 290,463 298,068 324,798

Number of Benefit Recipients

As the result of SOCSO’s scrupulousness andpersistence in dispensing information regarding theavailable benefits, the number of benefit recipientsincreased in 2009. There were a total of 324,798benefit recipients consisting of employees and theirdependants in 2009, increase by 8.97% from298,068 recipients in 2008.

SOCIAL SECURITY SCHEMES

SOCSO administers two social security schemesto protect the welfare of employees and theirdependants:

A) Employment Injury Insurance Scheme

This is a protection scheme for employees whosuffer injuries due to accidents which occur whileworking or while commuting from home to the workplace or from the work-place to the place wherethe employees takes his meal during an authorisedrecess period or while travelling on a journey directlyrelated to his work. The scheme also coversoccupational diseases.

Benefits under the Employment Injury Schemeinclude:

i) Temporary Disablement Benefitii) Permanent Disability Benefitiii) Constant Attendance Allowance

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iv) Faedah Orang Tanggunganv) Faedah Pengurusan Mayatvi) Faedah Pemulihanvii) Faedah Pendidikanviii) Faedah Perubatan

B) Skim Pencen Ilat

Skim ini memberi perlindungan 24 jam kepadapekerja terhadap keilatan atau kematian akibat darisebarang sebab. Faedah-faedah yang diberikan dibawah skim ini adalah termasuk;

i) Faedah Pencen Ilatii) Faedah Bantuan Ilatiii) Faedah Pencen Penakativ) Elaun Layanan Sentiasav) Faedah Pengurusan Mayatvi) Faedah Pemulihanvii) Faedah Pendidikan

PENDAFTARAN MAJIKAN DAN PEKERJA

1. Kelayakan Majikan

Semua majikan yang menggajikan seorang pekerjaatau lebih yang dimaksudkan di bawah AktaKeselamatan Sosial Pekerja, 1969 wajib mendaftardan mencarum dengan PERKESO.

2. Kelayakan Pekerja

Pekerja yang menerima gaji sebanyak tiga riburinggit (RM3,000) atau kurang sebulan diwajibkanmencarum dengan PERKESO. Bagi pekerja yangbelum pernah mendaftar dan mencarum denganPERKESO yang bergaji melebihi tiga ribu ringgitsebulan diberi pilihan untuk mendaftar danmencarum dengan syarat ada persetujuan daripadakedua-dua pihak iaitu pekerja dan majikan. Walaubagaimanapun, apabila seseorang pekerja sudahmencarum di bawah Akta berkenaan, beliau akanterus layak mencarum dan dilindungi tanpa mengirajumlah gaji bulanannya selepas itu. Bagiperlindungan di bawah Skim Pencen Ilat, umurpekerja pada tarikh mula memasuki Skimhendaklah belum mencapai umur 55 tahun.

SKIM INSURANS BENCANA PEKERJAAN

Faedah Hilang Upaya Sementara (FHUS)RM104.01JUTA (2008 : RM94.06 JUTA),MENINGKAT 10.58%

Jumlah perbelanjaan FHUS pada tahun 2009meningkat sebanyak RM9.95 juta atau 10.58%

iv) Dependants’Benefitv) Funeral Benefitvi) Rehabilitation Benefitvii) Education Benefitviii) Medical Benefit

B) Invalidity Pension Scheme

This scheme provides 24-hour coverage toemployees against invalidity or death due to anycause. Benefits provided under this schemeinclude:

i) Invalidity Pensionii) Invalidity Grantiii) Survivor’s Pensioniv) Constant Attendance Allowancev) Funeral Benefitvi) Rehabilitation Benefitvii) Education Benefit

EMPLOYER AND EMPLOYEE REGISTRATION

1. Employer Qualification

Any employer who hires one or more employeesas defined under the Employees Social SecurityAct, 1969, is required to register and contribute toSOCSO.

2. Employee Qualification

Employees receiving a monthly salary of threethousand ringgit (RM3,000) or less a month arerequired to contribute to SOCSO. Employees witha monthly salary of more than RM3,000 who neverregister and contribute to SOCSO have the optionof registering and contributing as long as sucharrangements have been agreed upon by both theemployer and employee. However, when anemployee is already contributing under the said Act,he will still be eligible to contribute and receivecoverage regardless of his monthly salarythereafter. For coverage under the InvalidityPension Scheme, the employee should be below55 years old when registering under the schemefor the first time.

EMPLOYMENT INJURY INSURANCE SCHEME

Temporary Disablement Benefit (TDB)RM104.01 MILLION (2008 : RM94.06 MILLION),AN INCREASE OF 10.58%

Total TDB expenditure for 2009 increased byRM9.95 million or 10.58% to RM104.01 million

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kepada RM104.01 juta berbanding RM94.06 jutapada tahun 2008 (carta 8). Daripada jumlahperbelanjaan FHUS tersebut, RM54.05 jutamerupakan bayaran bagi kes yang melibatkankemalangan di tempat kerja manakala baki bayaranRM49.96 juta pula melibatkan kes kemalanganyang dialami ketika dalam perjalananan pergi/balikkerja dan waktu makan tengahari.

Pada tahun 2009, bilangan penerima FHUSmeningkat sebanyak 2.21% atau 1,031 orangkepada 47,726 orang berbanding 46,695 orang padatahun 2008 (carta 7). Jumlah bilangan hari kerja(man-days) yang hilang akibat kemalangan ini padatahun 2009 adalah sebanyak 2,112,898 hari kerjaberbanding dengan 2,006,295 hari kerja pada tahun2008 iaitu peningkatan sebanyak 5.31%..

Carta 8: Jumlah Bayaran Faedah Hilang Upaya SementaraChart 8: Total Payment for Temporary Disablement Benefit

2005 2006 2007 2008 2009

120100

80604020

0

67.86 71.7885.21

94.06104.01

2005 2006 2007 2008 2009

50,000

48,000

46,000

44,000

42,000

40,000

49,230

44,366

48,627

46,695

47,726

Carta 7: Bilangan Penerima Faedah Hilang Upaya SementaraChart 7: Number of Temporary Disablement Benefit Recipients

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Jum

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compared to RM94.06 million in 2008 (Chart 8).Out of the total TDB expenditure, RM54.05 millionwas paid for accidents suffered by Insured Personsat the workplace and another RM49.96 million waspaid for accidents suffered while travelling to/fromthe workplace and lunch hour.

In 2009, the number of TDB recipients increasedby 2.21% or 1,031 persons to 47,726 personscompared to 46,695 persons in 2008 (Chart 7).There were 2,112,898 workdays lost in 2009 due tothese accidents compared to 2,006,295 workdaysin 2008, an increase of 5.31%.

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Bilangan penerima bayaran faedah secara pukalsahaja menunjukkan peningkatan pada tahun 2009iaitu seramai 12,180 orang berbanding 10,071 orangpada tahun 2008 seperti yang ditunjukkan dalamJadual 1.5.

The number of benefit recipients for lump-sumpayment rose to 12,180 persons in 2009 comparedto 10,071 persons in 2008 as depicted in Table1.5.

Carta 9: Bilangan Penerima Faedah Hilang Upaya KekalChart 9: Number of Permanent Disablement Recipients

2005 2006 2007 2008 2009

30,000

40,000

10,000

0

21,648 21,615 22,600 23,64626,660

Bila

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Tahun / Year

2005 2006 2007 2008 2009

300

250

200

150

100

50

0

171.54170.17

187.89214.62

274.84

Carta 10: Jumlah Bayaran Faedah Hilang Upaya KekalChart 10: Total Payment for Permanent Disablement Benefit

Tahun / Year

Jum

lah

(RM

Jut

a)To

tal (

RM

Mill

ion)

Faedah Hilang Upaya Kekal (FHUK)RM274.84 JUTA (2008 : RM214.62 JUTA),MENINGKAT 28.06%

Secara keseluruhannya, perbelanjaan bagimembiayai FHUK yang dibayar secara pukal, pukaldan berkala serta berkala sahaja turut meningkatsebanyak RM60.22 juta atau 28.06% kepadaRM274.84 juta pada tahun 2009 berbandingRM214.62 juta pada tahun 2008 (Carta 10). Padaakhir tahun 2009, bilangan terkumpul orang yangmenerima FHUK ialah seramai 26,660 orang.

Permanent Disablement Benefit (PDB)RM274.84 MILLION (2008: RM214.62 MILLION),AN INCREASE of 28.06%

Overall, the PDB expenditure by way of lump sumpayment, combination of lump sum and periodicalpayment and periodical payment were alsoincreased by RM60.22 million or 28.06% toRM274.84 million in 2009 from RM214.62 millionin 2008 (Chart 10). Cummulatively, there were26,660 benefit recipients at the end of 2009.

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Jadual 1.5 : Bilangan Faedah HUK (Bayaran Pukal) Diluluskan Mengikut Skala Bayaran 2008-2009Table 1.5 : Number of Approved PDB (Lump-Sum Payment) According to Payment Scale 2008-2009

Seramai 895 orang berinsurans telah memilihbayaran faedah secara pukal (1/5) dan berkala pada2009 (Jadual 1.6). Secara keseluruhan, bilanganterkumpul mereka yang menerima bayaran secarapukal dan berkala pada akhir tahun 2009 sebanyak13,228 berbanding 13,699 orang pada tahun 2008.

Jadual 1.6: Bilangan Faedah HUK (1/5) Pukal Diluluskan Mengikut Skala Bayaran 2008-2009Table 1.6: Number of Approved Lump-Sum PDB (1/5) According to Payment Scale 2008-2009

Skala Bayaran PukalLump-Sum Payment Scale

Bil. Penerima / No. of Recipients

2008

RM1,000 dan ke bawah / and below 30 40RM1,001 - RM2,000 0 0RM2,001 - RM3,000 0 0RM3,001 - RM4,000 0 0RM4,001 - RM5,000 0 0RM5,001 - RM6,000 0 0RM6,001 - RM7,000 0 0RM7,001 - RM8,000 0 0RM8,001 - RM9,000 0 0RM9,001 - RM10,000 0 0RM10,001 - RM11,000 0 0RM11,001 - RM12,000 0 0RM12,001 - RM13,000 0 0RM13,001 - RM14,000 2 2RM14,001 - RM15,000 0 0RM15,001 - RM16,000 0 1RM16,001 - RM17,000 0 4RM17,001 - RM18,000 18 0RM18,001 - RM19,000 652 798RM19,001 dan ke atas / and above 37 50

Jumlah / Total 739 895

2009

A total of 895 insured persons opted for lump sum(1/5) and periodical benefit payments in 2009(Table 1.6). Overall, there were 13,228 personsreceiving lump-sum and periodical benefit paymentsat the end of 2009 compared to 13,699 in 2008.

Skala Bayaran PukalLump-Sum Payment Scale

Bil. Penerima / No. of Recipients

2008

RM1,000 dan ke bawah / and below 710 733RM1,001 - RM10,000 6,776 7,833RM10,001 - RM20,000 1,631 2,173RM20,001 - RM30,000 516 769RM30,001 - RM40,000 232 349RM40,001 - RM50,000 102 162RM50,001 - RM60,000 53 69RM60,001 - RM70,000 29 50RM70,001 - RM80,000 15 27RM80,001 - RM90,000 6 11RM90,001 dan ke atas / and above 1 4

Jumlah / Total 10,071 12,180

2009

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Jadual 1.7: Bilangan Faedah HUK (1/5) Berkala Diluluskan Mengikut Skala Bayaran 2008-2009Table 1.7: Number of Approved Periodical PDB (1/5) According to Payment Scale 2008-2009

Skala Bayaran BerkalaPeriodical Payment Scale

Bil. Penerima / No. of Recipients

2008

RM100 dan ke bawah / and below 48 36RM101 - RM200 172 184RM201 - RM300 123 173RM301 - RM400 109 124RM401 - RM500 81 115RM501 - RM600 62 86RM601 - RM700 32 52RM701 - RM800 21 30RM801 - RM900 31 24RM901 - RM1,000 9 14RM1,001 - RM1,100 11 6RM1,101 - RM1,200 11 8RM1,201 - RM1,300 7 6RM1,301 - RM1,400 3 7RM1,401 - RM1,500 6 7RM1,501 - RM1,600 4 3RM1,601 - RM1,700 3 4RM1,701 - RM1,800 1 0RM1,801 - RM1,900 1 6RM1,901 - RM2,000 0 0RM2,001 dan ke atas / and above 4 10

Jumlah / Total 739 895

2009

Jadual 1.8: Bilangan Faedah HUK (Bayaran Berkala) Diluluskan Mengikut Skala Bayaran 2008-2009Table 1.8: Number of Approved PDB (Periodical Payment) According to Payment Scale 2008-2009

Skala Bayaran BerkalaPeriodical Payment Scale

Bil. Penerima / No. of Recipients

2008

RM100 dan ke bawah / and below 52 56RM101 - RM200 23 45RM201 - RM300 19 22RM301 - RM400 8 11RM401 - RM500 5 7RM501 - RM600 1 6RM601 - RM700 2 1RM701 - RM800 5 0RM801 - RM900 1 0RM901 - RM1,000 3 0RM1,001 - RM1,100 0 1RM1,101 - RM1,200 1 1RM1,201 - RM1,300 0 1RM1,301 - RM1,400 0 1RM1,401 - RM1,500 0 0RM1,501 dan ke atas / and above 1 1

Jumlah / Total 121 153

2009

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Faedah Orang Tanggungan (FOT)RM160.21 (2008: RM151.52 JUTA), MENINGKAT5.73%

Dalam tahun 2009, sebanyak 1,049 kes maut telahdisahkan sebagai kes baru FOT yang diluluskansebagaimana Jadual 1.9. Ini merupakan penurunansebanyak 1.69% berbanding dengan tahun 2008iaitu seramai 1,067 kes. Sebanyak 593 kes atau56.53% menerima jumlah bayaran bulananRM1,000 ke bawah manakala 456 kes atau 43.47%menerima jumlah bayaran bulanan melebihiRM1,000. Pada tahun 2009, perbelanjaan bagimembiayai FOT meningkat sebanyak RM8.69 jutaatau 5.73% kepada RM160.21 juta berbandingRM151.52 juta pada tahun 2008 (Carta 12). Padaakhir tahun 2009, bilangan terkumpul penerima FOTialah seramai 37,030 orang (Carta 11).

Dependants’ Benefit (DB)RM160.21 (2008: RM151.52 MILLION), ANINCREASE OF 5.73%

In 2009, a total of 1,049 death cases wereconfirmed as new DB cases as illustrated in Table1.9. This was a decline of 1.69% compared to the1,067 cases registered in 2008. A total of 593cases or 56.53% involved monthly payments ofRM1,000 and below and another 456 cases or43.47% received monthly payments of more thanRM1,000. In 2009, the DB expenditure increasedby RM8.69 million or 5.73% to RM160.21 millioncompared to RM151.52 million in 2008 (Chart 12).Cummulatively, there were 37,030 benefit recipientsat the end of 2009 (Chart 11).

2005 2006 2007 2008 2009

300

250

200

150

100

50

0

121.99 132.02 142.06 151.52160.21

Carta 12: Jumlah Bayaran Faedah Orang TangunganChart 12: Total Payment for Dependants’ Benefit

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Carta 11: Bilangan Penerima Faedah Orang TanggunganChart 11: Number of Dependants’ Benefit Recipients

2005 2006 2007 2008 2009

38,000

36,000

34,000

32,000

30,000

32,410

33,571

34,667 35,012

37,030

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Jadual 1.9: Bilangan Faedah Orang Tanggungan Diluluskan Mengikut Skala Bayaran 2008-2009Table 1.9: Number of Approved Dependants’ Benefit Cases According to Payment Scale 2008-2009

Skala Bayaran BulananMonthly Payment Scale

Bil. Kes / No. of Cases

2008

RM100 dan ke bawah / and below 0 0RM101 - RM200 0 1RM201 - RM300 30 21RM301 - RM400 23 17RM401 - RM500 73 80RM501 - RM600 81 55RM601 - RM700 85 71RM701 - RM800 76 67RM801 - RM900 81 76RM901 - RM1,000 70 68RM1,001 - RM1,100 71 67RM1,101 - RM1,200 36 64RM1,201 - RM1,300 43 53RM1,301 - RM1,400 51 63RM1,401 - RM1,500 39 35RM1,501 - RM1,600 34 24RM1,601 - RM1,700 28 35RM1,701 - RM1,800 40 28RM1,801 - RM1,900 15 10RM1,901 - RM2,000 23 20RM2,001 - RM2,100 22 30RM2,101 - RM2,200 17 17RM2,201 - RM2,300 21 31RM2,301 dan ke atas / and above 108 116

Jumlah / Total 1,067 1,049

2009

Penyakit Khidmat949 KES (2008 : 515 KES), MENINGKAT 84.27%

Bilangan kes penyakit khidmat yang dilaporkandalam tahun 2009 meningkat dengan ketara iaitusebanyak 84.27% kepada 949 kes berbandingdengan 515 kes dalam tahun 2008. Sebanyak 50%daripada kes penyakit khidmat yang dilaporkanadalah disebabkan oleh bahan kimia dan faktorseperti radiasi dan suhu melampau di tempat kerja.

SKIM PENCEN ILAT

Pencen IlatRM266.92 JUTA (2008 : RM243.45 JUTA),MENINGKAT 9.64%

Dalam tahun 2009, bilangan kes bagi pencen ilatyang dilaporkan ialah sebanyak 10,515 kes, iaitupeningkatan 1,468 kes atau meningkat 16.23%berbanding tahun 2008. Pada akhir tahun 2008,

Occupational Diseases949 CASES (2008: 515 CASES), AN INCREASEOF 84.27%

The number of occupational disease cases reportedin 2009 increased significantly by 84.27% to 949cases compared to 515 cases in 2008. Of the totalnumber of cases, 50% of the occupationaldiseases reported were due to chemical exposureand other factors such as radiation and extremetemperature at the workplace.

INVALIDITY PENSION SCHEME

Invalidity PensionRM266.92 MILLION (2008: RM243.45 MILLION),AN INCREASE OF 9.64%

There were 10,515 applications received forinvalidity pension in 2009, an increase of 1,468cases or 16.23% compared to 2008. At the end of2009, there were 35,407 recipients of invalidity

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bilangan penerima pencen ilat adalah seramai35,407 orang berbanding 32,040 orang pada tahun2008 iaitu peningkatan sebanyak 10.51% (Carta13).

Sebanyak 3,687 penerima baru telah diluluskandalam tahun 2009 berbanding 2,918 penerima padatahun 2008. Daripada bilangan penerima barutersebut, 2,471 kes atau 67.02% mendapat pencenbulanan RM1,000 ke bawah dan 1,216 kes atau32.98% mendapat pencen bulanan melebihiRM1,000 sebagaimana ditunjukkan dalam Jadual2.0 berikut;

A total of 3,687 new recipients were approved in2009 compared to 2,918 recipients in 2008. Out ofthe total number of new recipients, 2,471 cases or67.02% received monthly pensions of RM1,000 andbelow while another 1,216 cases or 32.98% receivedmonthly pensions of more than RM1,000 as shownin Table 2.0 below:

pension compared to 32,040 recipients in 2008,an increase of 10.51% (Chart 13).

Carta 13: Bilangan Penerima Faedah Pencen IIatChart 13: Number of Invalidity Pension Benefit Recipients

2005 2006 2007 2008 2009

40,000

30,000

20,000

10,000

0

28,496 30,014 31,655 32,04035,407

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Jadual 2.0: Bilangan Penerima Pencen Ilat DiluluskanMengikut Skala Bayaran 2008-2009

Table 2.0: Number of Approved Invalidity Pension RecipientsAccording to Payment Scale 2008-2009

Nota: Kadar pencen minimum adalah RM250.Walau bagaimanapun ia tertakluk kepada jenis danbilangan orang tanggungan.Jumlah pencen ilat yangdibayar telah meningkat sebanyak RM23.47 jutaatau 9.64% pada tahun 2009 kepada RM266.92juta berbanding dengan RM243.45 juta pada tahun2008 (Carta 14).

Skala Bayaran BulananMonthly Payment Scale

Bil. Penerima / No. of Recipients

2008

RM300 dan ke bawah / and below 330 390RM301 - RM400 401 504RM401 - RM500 298 342RM501 - RM600 224 300RM601 - RM700 225 269RM701 - RM800 169 240RM801 - RM900 184 208RM901 - RM1,000 165 218RM1,001 - RM1,100 129 168RM1,101 - RM1,200 120 144RM1,201 - RM1,300 125 155RM1,301 - RM1,400 72 107RM1,401 - RM1,500 85 87RM1,501 - RM1,600 76 90RM1,601 - RM1,700 62 86RM1,701 - RM1,800 75 92RM1,801 - RM1,900 88 129RM1,901 dan ke atas / and above 90 158

Jumlah / Total 2,918 3,687

2009

Notes: The minimum pension is RM250. However,the amount is subject to the type and number ofdependants. Total invalidity pension paid in 2009increased by RM23.47 million or 9.64% toRM266.92 million compared to RM243.45 millionin 2008 (Chart 14).

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Carta 14: Jumlah Bayaran Faedah Pencen IIatChart 14: Total Payment for Invalidity Pension Benefit

Pencen PenakatRM449.15 JUTA (2008 : RM398.97 JUTA),MENINGKAT 12.58%

Bilangan penerima pencen penakat ialah seramai160,179 orang pada akhir tahun 2009 berbanding145,178 orang pada tahun 2008 meningkatsebanyak 10.33% (Carta 15). Bilangan kes baruFaedah Pencen Penakat yang dibayar dalam tahun2009 sebanyak 7,431 kes berbanding 6,828 kesyang dicatat pada tahun sebelumnya. Bilanganpenerima pencen kurang RM1,000 sebulan ialahseramai 5,274 orang atau 70.97% dan 2,157 orangatau 29.03% menerima pencen melebihi RM1,000sebulan sebagaimana Jadual 2.1.

Tahun / Year

2005 2006 2007 2008 2009

300

250

200

150

100

50

0

188.72206.77

224.30 243.45266.92

Survivors’ PensionRM449.15 MILLION (2008: RM398.97 MILLION),AN INCREASE OF 12.58%

There were 160,179 recipients of survivors’ pensionin 2009 compared to 145,178 in 2008, an increaseof 10.33% (Chart 15). On the other hand, therewere 7,431 new cases for survivors’ pension benefitin 2009 compared to 6,828 cases in the previousyear. The number of recipients receiving less thanRM1,000 per month was 5,274 persons or 70.97%and the remaining 2,157 persons or 29.03%received more than RM1,000 per month as shownin Table 2.1.

Carta 15: Bilangan Penerima Faedah Pencen PenakatChart 15: Number of Survivors’ Pension Recipients

2005 2006 2007 2008 2009

180,000

150,000

120,000

90,000

60,000

0

120,655 129,515 138,717 145,178160,179

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Jadual 2.1: Bilangan Penerima Pencen Penakat Diluluskan Mengikut Skala Bayaran 2008-2009Table 2.1: Number of Approved Survivors’ Pension Recipients According to Payment Scale 2008-2009

Skala Bayaran BulananMonthly Payment Scale

Bil. Penerima / No. of Recipients

2008

RM200 dan ke bawah / and below 25 30RM201 - RM300 875 936RM301 - RM400 948 1,066RM401 - RM500 743 781RM501 - RM600 641 633RM601 - RM700 481 550RM701 - RM800 432 425RM801 - RM900 357 395RM901 - RM1,000 381 458RM1,001 - RM1,100 293 295RM1,101 - RM1,200 280 297RM1,201 - RM1,300 257 282RM1,301 - RM1,400 180 190RM1,401 - RM1,500 138 163RM1,501 - RM1,600 161 155RM1,601 - RM1,700 140 156RM1,701 - RM1,800 162 181RM1,801 - RM1,900 170 188RM1,901 dan ke atas / and above 164 250

Jumlah / Total 6,828 7,431

2009

Nota: Kadar pencen minimum adalah RM250.Walau bagaimanapun ia tertakluk kepada jenis danbilangan orang tanggungan.

Jumlah perbelanjaan bagi membiayai faedahpencen penakat dalam tahun 2009 telah meningkatsebanyak RM50.18 juta ataupun 12.58% kepadaRM449.15 juta berbanding RM398.97 juta yangdicatat pada tahun sebelumnya (Carta 16).Sebanyak 8,079 kes pencen penakat telahdilaporkan, iaitu peningkatan sebanyak 894 kesatau 12.44%.

Notes: The minimum pension is RM250. However,the amount is subject to the type and number ofdependants.

Total survivors’ pension benefit payments in 2009increased by RM50.18 million or 12.58% toRM449.15 million compared to RM398.97 millionrecorded in the previous year (Chart 16). There were8,079 cases reported for survivors’ pensions; 894cases or 12.44% higher than the previous year.

Carta 16: Jumlah Bayaran Faedah Pencen PenakatChart 16: Total Payment for Survivors’ Pension Benefit

2005 2006 2007 2008 2009

500

400

300

300

100

0

278.08 316.08356.50

398.97449.15

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Elaun Layanan Sentiasa (ELS)RM13.37 JUTA (2008 : RM12.08 JUTA),MENINGKAT 10.68%

Jumlah perbelanjaan bagi membiayai ELSmeningkat sebanyak 10.68% atau RM1.29 jutakepada RM13.37 juta pada tahun 2009 berbandingRM12.08 juta pada tahun sebelumnya. Daripadajumlah tersebut, sebanyak RM10.39 juta adalahbagi menampung perbelanjaan di bawah SkimPencen Ilat manakala baki RM2.98 adalah untukmenampung perbelanjaan di bawah Skim InsuransBencana Pekerjaan. Bilangan Orang Berinsuransyang menerima ELS pada bagi tahun 2009 ialahseramai 4,032 orang, iaitu 647 orang di bawahSkim Insurans Bencana Pekerjaan yangbertambah sebanyak 45 kes atau 7.48% (2008:602 orang) dan 3,385 orang di bawah Skim PencenIlat, iaitu meningkat 406 kes atau 13.63% (2008:2,979 orang).

Faedah Pengurusan Mayat (FPM)RM13.38 JUTA (2008 : RM12.23 JUTA),MENINGKAT 9.40%

Seramai 8,871 orang telah menerima manfaat dibawah FPM yang berjumlah RM13.38 juta padatahun 2009 (Carta 17). Daripada bilangan tersebut,seramai 7,855 orang adalah penerima di bawahSkim Pencen Ilat manakala selebihnya seramai1,016 orang adalah di bawah Skim InsuransBencana Pekerjaan. Perbelanjaan ini telahmeningkat sebanyak RM1.15 juta atau 9.40%kepada RM13.38 juta pada tahun 2009 berbandingRM12.23 juta yang dicatat pada tahun sebelumnya(Carta 18). Daripada jumlah tersebut, sebanyakRM11.74 juta dibelanjakan untuk Skim Pencen Ilatmanakala baki RM1.64 juta adalah untuk SkimInsurans Bencana Pekerjaan.

Constant Attendance Allowance (CAA)RM13.37 MILLION (2008: RM12.08 MILLION), ANINCREASE OF 10.68%

The total expenditure for CAA increased by 10.68%or RM1.29 million to RM13.37 million in 2009compared to RM12.08 million in the previous year.Out of the total expenditure,RM10.39 million wasspent for the Invalidity Pension Scheme while theremaining RM2.98 million was spent for theEmployment Injury Insurance Scheme. Thenumber of Insured Persons receiving CAA in 2009were 4,032 persons of which 647 persons receivedpayments under the Employment Injury InsuranceScheme, an increase of 45 cases or 7.48% (2008:602 cases) and the remaining 3,385 personsreceived payments under the Invalidity PensionScheme, a rise of 406 cases or 13.63% (2008:2,979 cases).

Funeral Benefit (FB)RM13.38 MILLION (2008: RM12.23 MILLION), ANINCREASE OF 9.40%

In 2009, there were 8,871 recipients under theFuneral Benefit scheme amounting to RM13.38million (Chart 17). Out of the recipients, there were7,855 recipients under the Invalidity PensionScheme while the remaining 1,016 persons wereunder the Employment Injury Insurance Scheme.The expenditure for both schemes rose by RM1.15million or 9.40% to RM13.38 million in 2009compared to RM12.23 million recorded in theprevious year (Chart 18). Out of the totalexpenditure, RM11.74 million was for the InvalidityPension Scheme while the remaining RM1.64million was for the Employment Injury InsuranceScheme.

Carta 17: Bilangan Penerima Faedah Pengurusan MayatChart 17: Number of Funeral Benefit Recipients

Tahun / Year

Bila

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/ N

umbe

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2005 2006 2007 2008 2009

10,000

8,000

6,000

4,000

2,000

0

5,5476,637

7,2098,075

8,871

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Klinik dan Doktor Panel PERKESO

Sehingga akhir Disember 2009, terdapat sejumlah2,904 klinik dan 4,728 doktor dalam senarai Klinikdan Doktor Panel PERKESO berbanding dengan2,903 klinik dan 4,725 doktor dalam tahun 2008.Daripada jumlah itu sebanyak 2,656 klinik dan 4,433doktor adalah di Semenanjung Malaysia sementarasebanyak 248 klinik dan 295 doktor adalah di Sabah(termasuk Wilayah Persekutuan Labuan) danSarawak.

Kos yang ditanggung oleh PERKESO bagimembiayai rawatan perubatan Orang Berinsuranspada tahun 2009 adalah berjumlah RM4.92 juta,menurun sebanyak RM0.02 juta atau 0.40%berbanding RM4.94 juta yang dibiayai pada tahun2008.

BilNo.

PusatCentre

Bilangan KlinikNo. of Clinic

1 Alor Setar 80 79 117 1172 Batu Pahat 36 36 51 513 Bentong 19 19 23 234 Butterworth 105 105 146 1465 Bintulu 15 15 19 196 Beufort 4 4 4 47 Cameron Highlands 5 5 5 58 Dungun 21 21 29 299 Ipoh 181 181 259 25910 Johor Bahru 209 210 329 33011 Kuala Lumpur 416 417 740 74112 Kuala Kangsar 70 71 193 19413 Kuala Krai 7 7 8 814 Kuala Pilah 15 15 18 1815 Kuala Terengganu 17 17 37 37

Jadual 2.2: Bilangan Klinik dan Doktor Panel PERKESO Mengikut Lokasi Bandar 2008-2009Table 2.2: Number of SOCSO Panel Clinics and Doctors According to Urban Location 2008-2009

2008

Bilangan DoktorNo. of Doctor

2009 2008 2009

SOCSO Panel Clinics and Doctors

By the end of December 2009, there were 2,904clinics and 4,728 doctors listed as SOCSO PanelClinics and Doctors compared to the list of 2,903clinics and 4,725 doctors in 2008. Out of thenumber, 2,656 clinics and 4,433 doctors are situ-ated in Peninsular Malaysia while 248 clinics and295 doctors are situated in Sabah and Sarawak(including the Federal Territory of Labuan).

The cost borne by SOCSO for Insured Personmedical treatment in 2009 was RM4.92 million, adecrease of RM0.02 million or 0.40% compared toRM4.94 million spent in 2008.

Carta 18: Jumlah Bayaran Faedah Pengurusan MayatChart 18: Total Payment for Funeral Benefit

2005 2006 2007 2008 2009

16141210

86420

10.10 10.1411.02

12.2313.38

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BilNo.

PusatCentre

Bilangan KlinikNo. of Clinic

2008

Bilangan DoktorNo. of Doctor

2009 2008 2009

16 Kuantan 47 48 66 6717 Kuching 79 79 92 9218 Kota Kinabalu 56 56 73 7319 Kulim 40 40 49 4920 Kangar 16 16 25 2521 Kelang 187 187 373 37322 Kluang 55 55 66 6623 Kota Bharu 38 38 60 6024 Keningau 4 4 5 525 Kapit 1 1 1 126 Kudat 2 2 2 227 Limbang 5 5 7 728 Labuan 7 7 7 729 Lahad Datu 11 11 15 1530 Langkawi 1 1 1 131 Melaka 95 94 124 12432 Muar 39 39 43 4333 Miri 26 26 35 3534 Petaling Jaya 280 280 659 65935 Pulau Pinang 138 138 218 21836 Raub 11 11 15 1537 Rawang 63 63 84 8438 Segamat 37 37 50 5039 Shah Alam 63 63 131 13140 Seremban 104 104 171 17141 Sungai Petani 82 81 105 10442 Sri Aman 2 2 2 243 Sibu 20 20 22 2244 Sarikei 6 6 6 645 Sandakan 18 18 18 1846 Taiping 64 64 90 9047 Tapah 21 21 23 2348 Teluk Intan 41 41 50 5049 Tawau 18 18 22 2250 Temerloh 26 26 37 37

Jumlah / Total 2,903 2904 4,725 4,728

PEMULIHAN

Pemulihan Fizikal

Selaras dengan matlamat memberi bantuanpemulihan kepada Orang Berinsurans yangditimpa bencana kerja atau keilatan sertamemerlukan bantuan sokongan seperti rawatanpemulihan jasmani dan vokasional, PERKESOmeneruskan pemberian bantuan pemulihan denganharapan Orang Berinsurans kembali semula kepangkuan masyarakat, boleh berdikari danmenjalani kehidupan harian yang aktif serta dapatmemainkan peranan yang produktif dan bergunadalam masyarakat.

REHABILITATION

Physical Rehabilitation

One of SOCSO’s aims is to provide rehabilitationassistance to Insured Persons who have sustainedemployment injuries or invalidity and those whorequire support services such as vocational andphysical rehabilitation. To achieve this, SOCSOprovides rehabilitation assistance to these InsuredPersons with the hope that they can become self-reliant, lead active lives and play a productive anduseful role in society.

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Program pemulihan jasmani merangkumi aktiviti-aktiviti rawatan lanjut kepada Orang Berinsuransseperti rawatan implant, pembekalan alat-alatortotik dan prosthesis seperti pembekalan kakipalsu, tangan palsu, mata palsu, gigi palsu, kerusiroda, commode, tongkat dan lain-lain. Bagi OrangBerinsurans yang memenuhi syarat-syaratkelayakan yang telah ditetapkan, merekaditawarkan untuk mengikuti latihan vokasionalseperti kursus jahitan, komputer dan lain-lain bagimembolehkan mereka kembali semula kepekerjaan asal atau mendapatkan kemahiran ataupekerjaan baru.

Dalam tahun 2009, PERKESO telah membekalkanalat-alat prosthesis dan ortotik kepada lebih kurang2,893 Orang Berinsurans termasuk penerima barudan lama bagi menggantikan alatan yang telahrosak. Dari jumlah penerima tersebut sebanyak3,584 jenis bekalan prosthesis dan ortotik telahdibekalkan kepada mereka. Butiran terperincijumlah bekalan mengikut jenis peralatan adalahseperti berikut :-

Jadual 2.3: Bekalan Alat-alat Ortotik dan Ortopedik Bagi Tahun 2009Table 2.3: Supply of Orthotics’ and Orthopaedics’ Equipments In 2009

Jenis BekalanType of Supplies

KuantitiQuantity

BilNo.

A) Ortotik / OrthoticKerusi Roda / WheelchairTilam / MattressKatil Khas / Special BedAlat Bantu Berjalan / Walking AidsKerusi Komod / Commode ChairAlat Bantu Buang Air (Lampin)Toilet Aids (Diapers)Pemekat Oksigen / Oxygen ConcentratorPam Sedut / Suction PumpBag Kolostomi / Colostomy BagTangki Oksigen / Oxygen TankTakung Katil / Bed PanKatil Elektrik / Electrical Bed

Jumlah Kecil / Sub Total

B) Prostesis / ProsthesisTangan Palsu / Artificial HandJari Palsu / Artificial FingerKaki Palsu / Artificial FeetMata Palsu / Artificial EyeAlat Pendengaran / Hearing AidGigi Palsu / DentureProstesis Payudara / Breast Prosthesis

Jumlah Kecil / Sub Total

C) Implan / ImplantImplan / Implant

Jumlah Keseluruhan / Grand Total

72517264347320537

249362886

2,276

9045701121381812

1,016

292

3,584

123456

789101112

1234567

1

SOCSO physical rehabilitation programmes involvefurther treatments for Insured Persons includingthe provision of implants, orthotic and prosthesissuch as artificial legs, hands, eyes, dentures,walking aids, commodes and others. EligibleInsured Persons are offered vocational training e.g.sewing classes, computer courses etc. to enablethem to return to their original jobs or to learn newskills or obtain new jobs.

In 2009, SOCSO provided prosthesis and orthoticequipment to more than 2,893 Insured Persons.This number included both new recipients and thereplacement of broken equipment for existingrecipients. A total of 3,584 types of prosthesis andorthotic were provided. The table below showsdetails of these supplies according to type ofequipment:

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PERKESO juga menyediakan kemudahan rawatanhemodialisis bagi Orang Berinsuran yang mengidapkerosakan buah pinggang pada peringkat End StageRenal Failure (ESRF). Kemudahan ini merupakanfaedah pemulihan Orang Berinsurans secarapercuma di pusat dialisis panel dan bukan panelPERKESO serta hospital kerajaan. Sepanjangtahun 2009 sebanyak 933 permohonan telahditerima.

Dari bilangan tersebut, sebanyak 892 (95%)permohonan telah diluluskan oleh PERKESOuntuk menjalani rawatan dialisis. Sebanyak 41 (5%)tidak diluluskan kerana Orang Berinsurans masihbelum menjalani rawatan dialisis dan juga telahdibiayai oleh Jabatan lain. Perbandingannyadinyatakan seperti graf di bawah:

PERKESO juga telah melantik sebanyak 44 buahpusat dialisis sebagai Pusat Dialisis panel yangbaharu sepanjang tahun 2009 untuk memudahkanOrang Berinsurans mendapat rawatan dialisis. Inimenjadikan jumlah keseluruhan pusat dialisis panelPERKESO sehingga akhir tahun 2009 ialah 251buah pusat dialisis. Perlantikan sepanjang 2009ini mencatatkan peningkatan sebanyak 21.25%berbanding 2008. Perlantikan panel ini menunjukkanpeningkatan berikutan dari bertambahnya jumlahpermohonan dari pusat-pusat dialisis yang semakinberminat untuk menjadi panel kepada PERKESO.

Minat ini mungkin disebabkan bertambahnyajumlah pesakit-pesakit buah pinggang yangmendapat bantuan rawatan PERKESO,mendapatkan rawatan di pusat rawatan berkenaanserta kemudahan-kemudahan sampingan lain yanglayak dipohon , seperti pendermaan mesin danbantuan geran kewangan.

Di sepanjang tahun 2009, PERKESO telahmembelanjakan sejumlah RM55.27 juta bagi

SOCSO also provides haemodialysis facilities forInsured Persons with defective kidneys who are atthe End Stage of Renal Failure (ESRF). Thesefacilities are provided free of charge to InsuredPersons as one of the rehabilitation benefits.Patients receive their treatment at SOCSO paneland non-panel dialysis centres as well asgovernment hospitals. A total of 933 applicationswere received in 2009.

Out of that number, 892 (95%) applications wereapproved by SOCSO to receive dialysis treatment.A total of 41 (5%) applications were rejectedbecause the Insured Person had not undergonedialysis treatment and was financed by anotherDepartment. A comparison is shown on the graphbelow:

SOCSO also appointed 44 dialysis centres as newpanel Dialysis Centres in 2009 to enable InsuredPersons to have easier access to dialysistreatment. With the new panels on board, therewas a total of 251 SOCSO panel dialysis centresat the end of 2009. There was an increase of21.25% of in the appointment of new panel dialysiscentres in 2009 compared with 2008 due to moredialysis centres showing interest in becomingSOCSO panel members.

The interest shown by these centres might be dueto the increased number of kidney patientsreceiving treatment there who are receivingassistance from SOCSO and other benefits thatcan be applied for as a panel member, e.g. machinedonations and financial grants.

Throughout 2009, SOCSO spent a total of RM55.27million on dialysis treatment for Insured Persons

Carta 19: Permohonan Rawatan Dialisis Orang BerinsuransChart 19: Applications for Dialysis Treatment by Insured Person

Tahun / Year

Bila

ngan

Per

moh

onan

Num

ber

of A

pplic

atio

n

2006 2007 2008 2009

1000

500

0

523651

785

933

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membiayai caj rawatan dialisis Orang Berinsuranskepada pusat-pusat dialisis panel PERKESO. Inimerupakan peningkatan sebanyak 26.45% jikadibandingkan dengan perbelanjaan yangditanggung oleh PERKESO pada tahun 2008 iaitusebanyak RM43.71 juta. Peningkatan perbelanjaanini adalah berikutan pertambahan jumlah pesakitbuah pinggang yang menerima rawatan dialisis dipusat-pusat dialisis panel PERKESO di sepanjangtahun 2009 (Carta 20).

Pendermaan Mesin Hemodialisis

Bagi tujuan pendermaan mesin dialisis ke pusat-pusat dialisis badan amal di bawah panelPERKESO pula, di sepanjang tahun 2009 sahaja,PERKESO telah meluluskan pendermaansebanyak 17 buah mesin dialisis berjumlah RM662,000.00 kepada sembilan (9) buah pusat dialisisseperti yang disenaraikan seperti berikut :-

Jadual 2.4: Senarai Pusat Yang Menerima Pendermaan Mesin Hemodialisis Dalam Tahun 2009Table 2.4: List of Centres Receiving Donation of Haemodialysis Machines in 2009

Nama PusatCentre Name

Jumlah MesinMachine Quantity

BilNo.

1. MAA - Medicare Kidney Charity Fund, Kota Kinabalu 1 38,0002. Yayasan Dialysis Pendidikan Akhlak Perak 1 38,0003. MAA- Medicare Kidney Charity Fund, Cheras 2 76,0004. Yayasan Kelab Rotary Kulai 1 38,0005. Pusat Hemodialisis Yayasan Felda 3 114,0006. National Kidney of Malaysia (Bakti Klang) 2 76,0007. St. John Ambulans Malaysia (Sibu, Butterworth) 2 82,0008. MAA-Medicare Kidney Charity Fund, Butterworth 1 40,0009. Bulan Sabit Merah Miri 4 160,000

Jumlah / Total 17 662,000

RM

Donations of Haemodialysis Machine

In 2009, SOCSO donated 17 dialysis machinesworth RM662,000.00 to nine (9) dialysis centresrun by charitable organisation on SOSCO panelsas listed below.

at SOCSO panel dialysis centres. It was anincrease of 26.45% from the RM43.71 million borneby SOCSO in 2008. The increase in expenditurewas in tandem with the increase in the number ofkidney patients receiving dialysis treatment atSOCSO panel dialysis centres in 2009 (Chart 20)

Carta 20: Jumlah Perbelanjaan Rawatan DialisisChart 20: Total Expenditure for Dialysis Treatment

2006 2007 2008 2009

60.00

50.00

40.00

30.00

20.00

10.00

0

22.3230.07

43.71

55.27

Tahun / Year

Jum

lah

(RM

Jut

a)To

tal (

RM

Mill

ion)

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Sejumlah RM12.05 juta telah dibelanjakan olehPERKESO pada tahun 2009 berbanding RM10.49juta pada tahun 2008 bagi program pemulihanjasmani dan vokasional dan jumlah tersebut tidaktermasuk perbelanjaan bagi rawatan dialisis untukOrang Berinsurans. Pecahan perbelanjaan adalahseperti di Jadual 2.6 berikut :-

SOCSO spent RM12.05 million in 2009 on physicaland vocational rehabilitation programmes comparedto RM10.49 million in 2008. The amount excludeddialysis treatment expenses for Insured Persons.The breakdown of the expenditure is shown in Table2.6 below:

Bantuan Kewangan (Geran)

Selaras dengan usaha untuk memperluaskan lagikemudahan Faedah PERKESO danmelambangkan PERKESO Prihatin , PERKESOjuga telah meluluskan pemberian BantuanKewangan (Geran) kepada pusat-pusat dialisis dibawah Badan Bukan Kerajaan (NGO) yangmemerlukan dan berkelayakan di bawah panelPERKESO.

Sepanjang tahun 2009 sahaja, PERKESO telahmenyalurkan sejumlah RM5,000.00 bantuankewangan berkenaan kepada 3 buah pusat dialisisbagi tujuan rawatan dialisis terhadap OrangBerinsurans.

Rawatan Pemulihan

Dalam tahun 2009 Jemaah Doktor dan JemaahDoktor Rayuan yang bersidang telah mengesyorkanseramai 294 Orang Berinsurans menjalani rawatanpemulihan berbanding 172 orang dalam tahun 2008.Rawatan pemulihan yang diberikan adalah sepertiberikut:-

Financial Aid (Grants)

In line with SOCSO’s aim to broaden its benefits,and at the same time to portray a caring image,SOCSO gave Financial Aid (Grants) to dialysiscentres managed by Non-GovernmentalOrganisations (NGO) on SOCSO’s panel that werein need and qualify for the aid.

In 2009, SOCSO gave RM5,000.00 financial aid tothree (3) dialysis centres to pay for dialysistreatment for Insured Persons.

Rehabilitation Treatment

At Panel Doctor and Appellate Medical Boardmeetings in 2009, 294 Insured Persons wererecommended for rehabilitation treatmentcompared to 172 persons in 2008. Rehabilitationservices provided were as follows:

Jadual 2.5: Bilangan Penerima Rawatan pemulihan 2009Table 2.5: Number of Insured Person Receiving Rehabilitation Treatment in 2009

Jenis RawatanType of Treatment

LelakiMale

BilNo.

Reconstructive / Corrective Surgery(Orthopaedic )Reconstructive / Corrective Surgery(Plastic)Physiotherapy / MRICorrective Eye SurgeryDental Surgery

Jumlah / Total

PerempuanFemale

JumlahTotal

1

2

345

217

-

---

217

75

-

--2

77

292

-

--2

294

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Program Keselamatan Dan KesihatanPekerjaan

Dalam tahun 2009, PERKESO telah meluluskanbantuan kewangan kepada beberapa institusi danbadan-badan tertentu untuk menguruskan programKeselamatan dan Kesihatan Pekerjaan. Sebanyak142 Program Keselamatan dan KesihatanPekerjaan telah dilaksanakan. Matlamat bantuanini diberikan ialah untuk menyokong usaha bagikesedaran Keselamatan dan Kesihatan Pekerjaandi kalangan majikan dan pekerja yang jugamerupakan sebahagian dari misi PERKESO.Berikut adalah pemberian bantuan kewangan yangdiluluskan oleh PERKESO:

Occupational Safety and Health Programme

In 2009, SOCSO gave several institutions andselected organisations financial assistance tomanage Occupational Safety and HealthProgrammes. During the year, 142 OccupationalSafety and Health Programmes were conducted.This assistance was given to support OccupationalSafety and Health awareness programmes foremployers and employees conducted by theseinstitutions and organisations and forms part ofSOCSO’s mission. Below is the list oforganisations receiving financial aid from SOCSO:

Jadual 2.6: Pecahan Perbelanjaan Pemulihan Jasmani dan Vokasional 2009Table 2.6: Breakdown of Physical and Vocational Rehabilitation 2009

Jenis ProgramType of Program

Skim InsuransBencana PekerjaanEmployment InjuryInsurance Scheme

(RM)

Pemulihan Jasmani dan Vokasional 6,286,342 5,768,241 12,054,583Physical and Vocational Rehabilitation

JumlahTotal(RM)

SkimPencen Ilat

Invalidity PensionScheme

(RM)

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Jadual 2.7: Senarai Institusi dan Badan-Badan Yang Menerima Bantuan KewanganDaripada PERKESO Bagi Tahun 2009

Table 2.7: List of Institutions and Bodies Receiving Financial Aid from SOCSO in 2009

Institusi / Badan NGOInstitutions / NGO Bodies

BilanganProgram

DiluluskanNo. of

ProgrammesApproved

BilNo.

1. Majlis Negara Bagi KeselamatanDan Kesihatan Pekerjaan(MNKKP) 15 349,100.00 15 12,000.00

2. Malaysian Society OfOccupational Safety And Health(MSOSH) 8 154,406.00 8 112,432.69

3. Malaysian Trades UnionCongress (MTUC) 13 127,950.00 12 87,619.35

4. Chemical Workers Union OfMalaya (CWUM) 3 24,170.40 3 23,562.00

5. Society Of Occupational AndEnvironmental Medicine (SOEM) 5 57,100.00 5 36,303.54

6. Master Builders AssociationMalaysia (MBAM) 4 37,402.00 3 34,305.00

7. Malaysia Plastics ManufacturersAssociation (MPMA) 3 20,700.00 2 3,455.74

8. Federation of MalaysianManufacturers (FMM) 15 128,634.00 12 87,442.95

9. Malaysian Employers Federations(MEF) 3 25,590.00 1 4,868.30

10. Malaysian Occupational Safety& Health Profesionals (MOSHPA) 9 46,575.00 9 46,575.00

11. National Institute Of OccupationalSafety & Health (NIOSH) 55 537,762.00 46 321,158.40

12. Malaysian Industrial HygieneAssociation (MIHA) 9 97,330.00 8 38,329.12

13. National Union Of PlantationWorkers (NUPW) 10 74,689.00 6 18,778.00

14. Academy Of Occupational AndEnvironmental Medicine Malaysia 7 95,400.00 5 25,630.60(AOEMM)

BilanganProgram

DijalankanNo. Of

ProgrammesConducted

JumlahBayaran

DiluluskanTotal

PaymentApproved

(RM)

JumlahBayaran

TotalPaid-out

(RM)

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Institusi / Badan NGOInstitutions / NGO Bodies

BilanganProgram

DiluluskanNo. of

ProgrammesApproved

BilNo.

BilanganProgram

DijalankanNo. Of

ProgrammesConducted

JumlahBayaran

DiluluskanTotal

PaymentApproved

(RM)

JumlahBayaran

TotalPaid-out

(RM)

Jemaah Doktor Rayuan

Sehingga Tahun 2009 sebanyak 11 buah tempatpersidangan Jemaah Doktor Rayuan diadakan bagimemutuskan kes-kes rayuan Orang Berinsuransdan PERKESO. Hospital-hospital yang terlibatadalah Hospital Kuala Lumpur, HospitalSeremban, Hospital Sultanah Aminah Johor Bharu,Hospital Ipoh, Hospital Pulau Pinang, HospitalKuala Terengganu, Hospital Umum Sarawak danHospital Queen Elizabeth Kota Kinabalu Sabah,Hospital Alor Setar, Hospital Tengku Ampuan AfzanKuantan dan Hospital Selayang.

Dalam Tahun 2009, jumlah permohonan kes untukrujukan ke Jemaah Doktor Rayuan adalahsebanyak 7,105 permohonan berbanding 5,506pada tahun sebelumnya. Dari jumlah tersebut 6,702adalah permohonan dari Semenanjung Malaysiamanakala 403 dari Sabah dan Sarawak.

15. British Malaysian Chamber OfCommerce (BMCC) 3 33,150.00 - -

16. Kesatuan Pekerja Industri Binaan(KPPDIB) 5 19,250.00 - -

17. Persatuan Mahasiswa IndiaUNITAR (PMIU) 1 9,900.00 1 9,900.00

18. Dewan Perniagaan & PerindustrianCina K.L Dan Selangor (KLSCCI) 1 3,300.00 1 3,300.00

19. Riders Safety Marshall Club(RSMC) 1 49,000.00 1 49,000.00

20. Universiti Teknologi MARAMalaysia (UiTM) 4 181,160.00 4 181,160.00

Jumlah / Total 174 2,072,568.00 142 1,095,820.69

Appellate Medical Board

During 2009, the Appellate Medical Board held theirmeetings in 11 locations to decide appeals fromInsured Persons and SOCSO. The hospitalsinvolved were Hospital Kuala Lumpur, HospitalTuanku Jaafar Seremban, Hospital SultanahAminah Johor Bharu, Hospital Ipoh, Hospital PulauPinang, Hospital Kuala Terengganu, HospitalUmum Sarawak, Hospital Queen Elizabeth KotaKinabalu, Hospital Alor Setar, Hospital Kuantan andHospital Selayang.

In 2009, 7,105 applications were referred to theAppellate Medical Board for considerationcompared to 5,506 applications the previous year.Of that number, 6,702 applications were fromPeninsular Malaysia and 403 applications were fromSabah and Sarawak.

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Jadual 2.8: Bilangan Permohonan Rayuan Kepada Jemaah Doktor RayuanMengikut Kes Bagi 2009

Table 2.8: Number of Appeal Applications Received by Appellate Medical BoardAccording to Cases in 2009

Jenis KesType of Cases

JAN FEB MAC APR MEI JUN JUL OGS SEPT OKT NOV DIS JumlahTotal

HUK / PD 227 206 218 217 204 303 314 262 354 303 328 337 3,273Ilat / Invalidity 203 176 234 310 280 318 422 359 227 283 298 347 3,457U/Kaji / Review 14 14 23 32 24 23 36 36 43 53 38 39 375Jumlah 444 396 475 559 508 644 772 657 624 639 664 723 7,105

Keputusan Jemaah Doktor Rayuan yang bersidangsepanjang tahun 2009 adalah sebagaimanaditunjukan dalam Jadual 2.9 berikut;

Jadual 2.9: Keputusan Kes Yang Dirujuk Ke Jemaah Doktor Rayuan 2009Table 2.9: Decisions on Cases Referred to Appellate Medical Board 2009

Keputusan Jemaah Doktor RayuanAppellate Medical Board Decisions

Bil KesNo. of Cases

Taksiran dinaikkan / Assessment increased 1,209Taksiran diturunkan / Assessments decreased 108Taksiran dikekalkan / Assessment upheld 1,324Taksiran Sementara / Temporary assessment -Disahkan mengidap keilatan / Confirmed invalid 676Tidak mengidap keilatan / Not invalid 2,369Layak Elaun Layanan Sentiasa / Eligible for Constant Attendance Allowance 39Tidak layak Elaun Layanan Sentiasa / Not eligible for Constant Attendance Allowance 12Ulangkaji Dibenarkan / Review Approved 169Ulangkaji Tidak Dibenarkan / Review Rejected 91Alasan Kelewatan Rayuan diterima / Delayed application accepted 20Alasan Kelewatan Rayuan di Tolak / Delayed application rejected -Tangguh/Pemeriksaan lanjut / Postponed/Further investigation 335Tidak hadir/tutup kes / Not present/case dismissed 1,034Jumlah / Total 7,386

The decisions made at the Appellate Medical Boardmeetings in 2009 were as per Table 2.9 below:

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Program Kembali Bekerja / Return To Work(RTW)

Program ini dikenali sebagai RTW yangdiperkenalkan di bawah faedah pemulihanPERKESO bertujuan mempercepatkan prosespemulihan pencarum PERKESO yang mengalamikehilangupayaan akibat kecederaan/keilatan. Pro-gram ini telah diperluaskan ke seluruh negaramelalui perlantikan seramai 25 orang pengurus kesbaru.

Sejak program ini dilaksanakan, ia telahmemperlihatkan pencapaian yang positif. Butiranpencapaian program RTW adalah seperti jadual 3.0

Jadual 3.0: Pencapaian Program Dari Tahun 2007 - 2009Table 3.0: Programme Progress since 2007 until 2009

Status Kes Yang DirujukStatus of Referred Cases 2007

Sesi penilaian awal yang telah dilakukanInitial review session conductedKes bermotivasi menyertai program RTWCases motivated to join RTW programmesTidak bermotivasi menyertai program RTWCases not motivated to join RTWprogrammes

2008 2009

HIRARKI RTW / RTW HIERARCHY

Telah kembali bekerja / Returned to work

Carian Pekerjaan / Looking for work

Peringkat Rehabilitasi / Rehabilitation Stage

Masih dalam rawatan / Still under treatment

STATUS KES YANG BERMOTIVASI MENYERTAI PROGRAM RTWSTATUS OF CASES MOTIVATED TO JOIN RTW PROGRAMMES

Pekerjaan sama/Majikan samaSame work/Same employerPekerjaan serupa/Majikan samaSimilar work/Same employerPekerjaan berbeza/Majikan samaDifferent work/Same employerPekerjaan sama/Majikan berbezaSame work/Different employerPekerjaan serupa/Majikan berbezaSimilar work/Different employerPekerjaan berbeza/Majikan berbezaDifferent work/Different employerBekerja sendiri / Self employed

Return to Work (RTW) Programme

The Return to Work (RTW) programme wasintroduced as part of SOCSO’s rehabilitationbenefits with the purpose of facilitating therehabilitation of SOCSO contributors who havebeen disabled due to injury/invalidity. Theprogramme was extended nationwide through theappointment of 25 new case managers.

The programme has shown positive progress sinceits inception. Details of the progress made by theRTW programme are shown in Table 3.0 below:

316 kes / cases

260 kes / cases(82.2%)

56 kes / cases(17.8%)

619 kes / cases

470 kes / cases(75.9%)

149 kes / cases(24.1%)

414 kes / cases

337 kes / cases(81.4%)

77 kes / cases(18.6%)

166 kes / cases(63.8%)

-

74 kes / cases(28.5%)

20 kes / cases (7.7%)

225 kes / cases (66.8%)

69 kes / cases (20.5%)

6 kes / cases (1.8%)

37 kes / cases(11.0%)

353 kes / cases (75.1%)

51 kes / cases(10.9%)

21 kes / cases (4.4%)

45 kes / cases (9.6%)

92 (55.4)

16 (9.6%)

35 (21.1%)

2 (1.2%)

-

21 (12.7%)

-

121 (53.8%)

17 (7.6%)

18 (8.0%)

9 (4.0%)

3 (1.3%)

44 (19.6%)

13 (5.8%)

150 (42.4%)

34 (9.6%)

32 (9%)

5 (1.4%)

14 (3.9%)

96 (27.1%)

22 (6.6%)

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Kejayaan program ini sebenarnya memerlukankerjasama semua pihak baik pekerja, keluargapekerja, majikan, doktor yang merawat, penyediaperkhidmatan rehabilitasi, NGO dan pelbagai pihaklagi. Kefahaman di kalangan semua pihak mengenaikonsep pengurusan kes yang diperkenalkan olehPERKESO dan penglibatan serta komitmenmereka dalam program ini turut memainkanperanan penting dalam menentukan kejayaansetiap kes yang mengikuti program agar cepatdipulihkan seterusnya dapat kembali semulabekerja dalam keadaan sihat dan selamat.

Buat julung kalinya, Seminar Kebangsaan RTWtelah diadakan pada 18 Mei 2009 di Hotel Renais-sance, Kuala Lumpur dan bertujuan untukmemberikan pendedahan betapa pentingnya Pro-gram RTW kepada pihak pekerja dan majikan.Seramai 700 peserta dari seluruh Malaysia telahhadir dan tiga pembentangan kertas kerja telahdibentangkan pada seminar tersebut.

Faedah Pinjaman Pendidikan

Pada tahun 2009, Jawatankuasa PinjamanPendidikan telah mempertimbangkan sebanyak306 permohonan dan hanya 173 permohonan telahdiluluskan dengan nilai pinjaman sebanyakRM5,175,960.06. Manakala baki 133 permohonanterpaksa ditolak kerana tidak memenuhi syarat-syarat permohonan yang telah ditetapkan. Butiranlengkap berkaitan bilangan kelulusan permohonandan amaun pinjaman yang diluluskan olehJawatankuasa Pinjaman Pendidikan dalam tahun2009 adalah seperti di Jadual 3.1 berikut:-

The success of the programme relies on co-operation between all parties: the worker, theworker’s family, employers, the doctor overseeingtreatment, the rehabilitation service provider, NGOsand many other related parties. The understandingof all parties of the concept of case managementintroduced by SOCSO and their involvement andcommitment to the programme have also playedan important role in the success of individualcases, ensuring that those under the programmerecovered quickly and returned to work healthy andsafe.

The first National RTW Seminar was held at theRenaissance Hotel, Kuala Lumpur on 18 May 2009.The seminar aimed to expose employers andemployees to the importance of RTW programmes.The seminar was attended by 700 participants fromall over Malaysia and three papers were presented.

Education Loan Benefit

The Education Loan Committee evaluated 306applications for educational loan and subsequentlyapproved 173 applications with a total loan valueof RM5,175,960.06. The other 133 applicationswere rejected due to ineligibility. Details of theapplications and loan amounts approved by theEducation Loan Committee in 2009 are shown inTable 3.1 below:

Jadual 3.1: Bilangan dan Amaun Pinjaman Pendidikan Yang Diluluskan Tahun 2009Table 3.1: Number of Approved Applications and Loan Amount 2009

PinjamanPendidikanPERKESO

SOCSOEducation Loan

BilanganPermohonan

DiterimaNo of

ApplicationsReceived

Jumlah / Total 306 173 (57%) 133 (43%) 5,175,960.06

AmaunPinjamanDiluluskan

Approved LoanAmount

(RM)

BilanganPermohonan

DitolakNo of

ApplicationsRejected

BilanganPermohonan

DiluluskanNo of

ApplicationsApproved

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Daripada 173 permohonan yang telah diluluskanoleh Jawatankuasa Pinjaman Pendidikan, 151(87%) pelajar telah melengkap dan mengembalikandokumen perjanjian. Justeru, hanya seramai 151peminjam sahaja yang akan dibuat bayaran secaraberperingkat sehinggalah mereka berjayamenamatkan pengajian.

Dalam tahun 2009, hanya 4 orang pelajar telahmenghadiri sesi motivasi/kaunseling dan 4 orangpelajar juga telah dianugerahkan penukaran tarafpinjaman kepada biasiswa yang melibatkan amaunsebanyak RM254,009.73. Sehingga kini, jumlahkeseluruhan pelajar yang menerima anugerahpenukaran taraf pinjaman kepada biasiswa adalahtujuh belas orang dengan amaun terkumpulRM769,338.73. Sehingga 31 Disember 2009,seramai sepuluh orang pelajar dengan jumlahpinjaman sebanyak RM168,336.43 telahdihapuskira pinjaman kerana telah meninggal dunia.

Pembayaran Balik Pinjaman Pendidikan

Hasil penambahbaikan Socso Education LoanSystem (SELS), pemantauan dan tindakanterhadap pelajar yang gagal membuat bayaran balikpinjaman dilaksanakan dengan lebih teratur sertasecara tidak langsung membantu meningkatkankutipan bayaran balik pinjaman.

Jumlah kutipan yang dapat dikutip untuk sepanjangtahun 2009 adalah sebanyak RM4,438,097.51daripada RM6,410,851.62 yang sepatutnya dikutip.Sehingga Disember 2009, seramai 2,353 peminjamtelah berjaya menamatkan pengajian masing-masing. Daripada jumlah tersebut seramai 857peminjam telah membuat bayaran balik mengikutjadual dan 1,279 peminjam membuat bayaran tidakmengikut sepertimana dalam perjanjian jadualbayaran balik manakala selebihnya seramai 217peminjam gagal membuat bayaran melebihi 36bulan. Berikut adalah status bayaran balik pinjamanyang diterima oleh PERKESO pada tahun 2009:

Jadual 3.2: Status Bayaran Balik Pinjaman Pendidikan PERKESO Bagi Tahun 2009Table 3.2: SOCSO Education Loan Repayment Status in 2009

Status Bayaran Balik PinjamanLoan Repayment Status

BilanganQuantity

Bayaran balik mengikut jadual / Repayment according to the schedule 857Bayaran balik tidak mengikut jadual / Repayment not according to the schedule 1,279Gagal membuat bayaran melebihi 36 bulan / No Repayment for more than 36 months 217

Jumlah / Total 2,353

Out of the 173 applications approved by theEducation Loan committee, 151 (87%) studentshad completed and returned their loan agreements.Therefore, there were only 151 borrowers of whomthe loan will be disbursed in stages until theycomplete their studies.

In 2009, only 4 students attended motivation/counselling sessions and 4 other students’ loanswere converted into scholarships which involvedthe amount of RM254,009.73. To date, there were17 students’ loans have so far been converted intoscholarship amounting to RM769,338.73.Meanwhile, there were 10 students with loan amountof RM168,336.43 were written-off as at 31December 2009 due to the demise of borrowers.

Education Loan Repayment

Improvements in the SOCSO Education LoanSystem (SELS) has resulted in better monitoringand action instituted against loan defaulters in amore systematic manner and thus indirectly helpedto increase loan repayments.

Total repayments collected in 2009 wereRM4,438,097.51 out of RM6,410,851.62 that wassupposed to be collected. As at December 2009,2,353 borrowers had completed their studies. Outof the number, 857 borrowers had made repaymentas scheduled while 1,279 borrowers did not payaccording to the schedule and another 217borrowers defaulted on repayments for more than36 months. Below is the status of loan repaymentsreceived by SOCSO in 2009:

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OPS KESAN PERKESO

Dalam usaha untuk meningkatkan bilanganperusahaan yang masih belum berdaftar denganPERKESO untuk menjalankankan tanggungjawabmereka mematuhi Akta Keselamatan SosialPekerja 1969 dan Peraturan-peraturan (Am)Keselamatan Sosial Pekerja 1971 satu pendekatansecara bersepadu telah dirancang dandilaksanakan bagi mengesan dan mendaftarkanperusahaan-perusahaan yang layak berdaftar dibawah Akta.

Usaha yang dikenali sebagai “Ops KesanPERKESO” yang dilaksanakan pada bulan Ogos2009 hanya memberi tumpuan kepada pengesananperusahaan-perusahaan yang layak berdaftar tetapitidak berdaftar dan juga mengesan pekerja yangtidak didaftarkan oleh majikan masing-masing.

Hasil daripada data yang diperolehi sejumlah21,370 majikan telah dilawati bagi tujuanpengesanan berbanding dengan 193 bilanganpegawai pemeriksa yang ada. Berdasarkanstatistik yang ada, sejumlah 292 aktivitipengesanan telah dilakukan sepanjang bulan Ogos2009 ( bulan Ops Kesan 2009) oleh 45 pejabatPERKESO seluruh Negara. Sejumlah 4,173majikan daripada 21,370 majikan yang dilawatitelah dikesan layak berdaftar tetapi tidak mendaftardengan Pertubuhan. Ini bermakna 19.53% daripadamajikan yang dilawati tidak berdaftar denganPertubuhan.

Sebanyak 1,445 majikan yang dikesan tidakberdaftar pada masa Ops Kesan 2009 dijalankantelah ditawarkan notis kompaun dan 867daripadanya telahpun mendaftar. Ini bermakna 60%daripada majikan yang dikenalpasti tidak mendaftardengan Pertubuhan telah mendaftar dalam tempoh9 bulan selepas program dilaksanakan.

Daripada 1,445 notis kompaun yang dikeluarkandengan anggaran jumlah RM778,500.00,sebanyak RM407,375.00 telah berjaya dikutip. Bagitempoh Januari hingga Jun 2009 sejumlah 17,944majikan baru berdaftar di seluruh negara denganPertubuhan. Secara puratanya sebanyak 2,991majikan berdaftar sebulan. Bagi bulan Ogos 2009dimana Ops Kesan 2009 dilaksanakan sebanyak5,591 majikan telah didapati mendaftar denganPertubuhan. Ini bermakna terdapat peningkatanyang amat ketara iaitu sebanyak 86.93%pendaftaran majikan dilakukan berbanding puratapendaftaran majikan sebulan.

OPS KESAN PERKESO (Identifying Exercise)

In its continuing effort to increase the registrationof companies eligible under the Employees’ SocialSecurity Act 1969 and the Employees’ SocialSecurity Rules and Regulations (General) 1971,SOCSO planned and executed a concerted initiativeto identify and register these companies.

The exercise was called “Ops Kesan PERKESO”and was carried-out in August 2009. The exerciseconcentrated on identifying companies that wereeligible but had not registered themselves and alsoidentified employees who were not registered bytheir employers.

During the exercise, 193 SOCSO InspectionOfficers visited 21,370 employers. According to thestatistical report, 292 identifying activities wereconducted by 45 SOCSO offices nationwide inAugust 2009 (2009 OPS Kesan month). Theofficers discovered 4,173 employers who wereeligible to register with SOCSO but had not doneso. That is 19.63% of the 21,370 employers visitedwho had not registered with the Organisation.

Employers that were found not to have registeredwith SOCSO during Ops Kesan 2009 were issuedcompound notices. A total of 1,445 compoundnotices were issued and 867 of those employerssubsequently registered. These employers,amounting to 60% of those issued compoundnotices, registered within 9 months of the exercise.

The 1,445 compound notices issued were worthRM778,500.00 and out of that amount,RM407,375.00 was collected. From January toJune 2009, 17,944 new employers registered withthe Organisation nationwide. On average, SOCSOreported 2,991 employers registered in a month.During the month of August 2009, when Ops Kesanwas conducted, 5,591 employers registered withthe Organisation. This was a substantial increaseof 86.93% compared to the average number ofemployers registering in a month.

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Jadual 3.3: Laporan Statistik Program OPS KESAN PERKESO 2009Table 3.3: OPS KESAN PEKESO 2009 Statistical Report

Kek

erap

an A

ktiv

iti P

enge

sana

nId

entif

icat

ion

Act

iviti

es F

requ

ency

Bila

ngan

Maj

ikan

Yan

g D

ilaw

ati

Num

ber o

f Em

ploy

ers

Visi

ted

292 21,370 11,765 4,173 4,883 2,400 1,445 778,500 181 193

Bila

ngan

Maj

ikan

Lay

ak Y

ang

Dik

esan

Gag

al B

erda

ftar

Elig

ible

Em

ploy

er In

dent

ified

But

Did

Not

Reg

iste

red

Bila

ngan

Maj

ikan

Yan

g Ti

dak

Laya

kN

umbe

r of I

nelig

ible

Em

ploy

ers

Unt

uk S

iasa

tan

Lanj

ut (*

)Fo

r Fur

ther

Inve

stig

atio

ns (*

)

Bila

ngan

Kom

paun

Yan

gD

itaw

arka

nN

umbe

r of C

ompo

und

Issu

ed

Jum

lah

Am

aun

Kom

paun

Yang

Dik

elua

rkan

(RM

)A

mou

nt o

f Com

poun

d Is

sued

(RM

)

Bila

ngan

Maj

ikan

Yan

g D

isyo

rkan

Unt

uk P

enda

kwaa

nN

umbe

r of

Em

ploy

ers

Ref

erre

d fo

rPr

osec

utio

n

Bil

Pega

wai

pem

erik

saan

Num

ber o

f Ins

pect

ion

Offi

cers

Bila

ngan

Maj

ikan

Yan

g B

erda

ftar

Num

ber

of R

egis

tere

d Em

ploy

ers

PERBELANJAAN FAEDAHRM1,354.13 JUTA (2008: RM1,186.09 JUTA),MENINGKAT 14.17%

Jumlah perbelanjaan faedah utama PERKESOtidak termasuk perbelanjaan bagi aktiviti memupukkesihatan dan keselamatan sosial sertaperbelanjaan am telah meningkat sebanyakRM168.04 juta atau 14.17% kepada RM1,354.13juta pada tahun 2009 berbanding RM1,186.09 jutapada tahun 2008 (Carta 21).

Peningkatan dalam perbelanjaan tanggunganPERKESO pada tahun 2009 disebabkan olehpeningkatan perbelanjaan bagi faedah Hilang UpayaSementara, Hilang Upaya Kekal, Pencen danBantuan Ilat, Faedah Orang Tanggungan, PencenPenakat, Kemudahan Pemulihan Jasmani danVokasional, Elaun Layanan Sentiasa, FaedahPengurusan Mayat dan Perbelanjaan Am.Peningkatan amaun perbelanjaan bagi faedahHilang Upaya Kekal dan Pencen Penakat agakketara daripada keseluruhan peningkatan belanjatanggungan dengan masing-masing mencatatpeningkatan sebanyak RM60.22 juta dan RM50.18juta kepada RM274.84 juta (2008: RM214.62 juta)dan RM449.15 juta (2008: RM398.97 juta) padatahun 2009 berbanding tahun sebelumnya.

Sementara itu, peningkatan bagi perbelanjaantanggungan lain seperti faedah Hilang UpayaSementara, Pencen dan Bantuan Ilat, FaedahOrang Tanggungan, Elaun Layanan Sentiasa,Faedah Pengurusan Mayat dan KemudahanPemulihan Jasmani dan Vokasional adalah

BENEFIT EXPENDITURERM1,354.13 MILLION (2008: RM1,186.09MILLION), AN INCREASE OF 14.17%

Total SOCSO’s major benefit expenditure excludingexpenses for activities to promote health and socialsecurity and general expenses increased byRM168.04 million or 14.17% to RM1,354.13 millioncompared to RM1,186.09 million in 2008 (Chart 21).

The increase in PERKESO’s benefit expenditurein 2009 was due to the rise in expenditure relatedto Temporary Disablement, PermanentDisablement, Invalidity Pension and Assistance,Dependants’ Benefit, Survivors’ Pension, Physicaland Vocational Rehabilitation Facilities, ConstantAttendance Allowance, Funeral Benefit and GeneralExpenses. There were significant increase inPermanent Disablement and Survivors’ Pensionbenefits in 2009 by RM60.22 million and RM50.18million to RM274.84 million (2008: RM214.62million) and RM449.15 million (2008: RM398.97million) respectively.

On the other hand, the increase in other benefitexpenditure compared to the previous year wereas follows; Temporary Disability Benefit increasedby RM9.95 million (10.58%) to RM104.01 million(2008: RM94.06 million), Invalidity Pension andAssistance increased by RM23.47 million (9.64%)

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masing-masing sebanyak RM9.95 juta (10.58%),RM23.47 juta (9.64%), RM8.69 juta (5.73%),RM1.29 juta (10.68%), RM1.15 juta (9.40%) danRM13.12 juta (24.20%) kepada RM104.01 juta(2008: RM94.06 juta), RM266.92 juta (2008:RM243.45 juta), RM160.21 juta (2008: RM151.52juta), RM13.37 juta (2008: RM12.08 juta), RM13.38juta (2008: RM12.23 juta) dan RM67.33 juta (2008:RM54.21 juta) pada tahun 2009 berbanding tahunsebelumnya. Peningkatan dalam perbelanjaantanggungan ini tidak dapat dielakkan keranaPERKESO bertanggungjawab memberi jaminankeselamatan sosial kepada Orang Berinsuransyang mengalami bencana kerja dan keilatan.

Carta 21: Jumlah Perbelanjaan FaedahChart 21: Total Benefit Expenditure

1.600

1.400

1.200

1.000

800

600

400

200

0

2005 2006 2007 2008 2009

883.90 959.591.061.36

1.186.09

1.354.13

Am

aun

(RM

Jut

a) /

Am

ount

(RM

Mill

ion)

Tahun / Year

Carta 22: Bilangan Penerima FaedahChart 22: Number of Benefit Recipients

Tahun / Year

Bia

ngan

/ N

umbe

r

2005 2006 2007 2008 2009

375,000

300,000

225,000

150,000

75,000

0

264,640 272,367290,463

298,068 324,798

to RM266.92 million (2008: RM243.45 million),Dependants’ Benefit increased by RM8.69 million(5.73%) to RM160.21 million (2008: RM151.52million), Constant Attendance Allowance increasedby RM1.29 million (10.68%) to RM13.37 million(2008: RM12.08 million), Funeral Benefit increasedby RM1.15 million (9.40%) to RM13.38 million(2008: RM12.23 million) and Physical andVocational Rehabilitation Facilities increased byRM13.12 million (24.20%) to RM67.33 million (2008:RM54.21 million). The increases in benefitexpenditure were unavoidable as SOCSO isresponsible to provide social security to InsuredPersons who suffer from employment injury andinvalidity.

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PERBELANJAAN MENGURUSRM190.64 JUTA (2008: RM189.47 JUTA),MENINGKAT 0.62%

Perbelanjaan mengurus hanya menunjukkansedikit peningkatan iaitu sebanyak RM1.17 jutaatau 0.62% kepada RM190.64 juta pada tahun2009 berbanding RM189.47 juta pada tahun 2008.Ianya berikutan peningkatan dalam perbelanjaanemolumen sebanyak RM4.65 juta atau 5.28%kepada RM92.64 juta pada tahun 2009 berbandingRM87.99 juta pada tahun 2008 susulanpengambilan beberapa anggota baru, kontrak dansambilan pada tahun semasa.

Jadual 3.4: Komponen Perbelanjaan MengurusTable 3.4: Administrative Expenses Component

KomponenComponent

2008(RM ’000)

Emolumen / Emolument 87,992.82 92,639.58 5.28Perkhidmatan dan BekalanServices and Supplies 75,918.67 71,490.16 (5.83)Susutnilai Harta Tanah, Loji dan PeralatanDepreciation of Property, Plant and Equipment 16,530.49 16,652.41 0.74Pemberian dan Bayaran TetapGrant and Fixed Payments 752.42 765.26 1.71Harta Perbekalan / Supply Items 1,539.39 1,760.00 14.33Bayaran Audit / Audit Fee 160.00 176.00 10.00Perbelanjaan Pelaburan / Investment Expenses 4,587.60 4,210.67 (8.22)Pelbagai Perbelanjaan / Sundry Expenses 1,986.51 2,949.34 48.47Jumlah / Total 189,467.90 190,643.42 0.62

2009(RM ’000)

(%)Perubahan% of Change

Nisbah amaun serta peratusan bagi jumlahpendapatan dan perbelanjaan PERKESO bagitahun 2009 adalah ditunjukkan seperti di Carta 23dan Carta 24.

ADMINISTRATIVE EXPENDITURERM190.64 MILLION (2008: RM189.47 MILLION),AN INCREASE OF 0.62%

Administrative expenditure demonstrated a slightincrease of RM1.17 million or 0.62% to RM190.64million in 2009 compared to RM189.47 million in2008. This was due to the increase of RM4.65million or 5.28% in emolument expenses toRM92.64 million compared to RM87.99 million in2008 arising from the increase in the number ofnew, contract and temporary employees in 2009.

The proportion of amount and percentage ofSOCSO’s total income and expenditure in 2009 areillustrated in Chart 23 and Chart 24.

Carta 23: Jumlah Pendapatan Tahun 2009Chart 23: Total Income for Year 2009

Pulangan PelaburanInvesment Returns

RM 1,015.25 Juta / Million35.02% Caruman

ContributionsRM 1,867.25 Juta / Million

64.40%

Lain-lain PendapatanOther Income

RM 8.15 Juta / Million0.28%

Faedah CarumanLewat Bayar (FCLB)

Interest on LateContributios (ILC)

RM 8.84 Juta / Million0.30%

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PENTADBIRAN

Kedudukan Anggota

Sehingga 31 Disember 2009 jumlah jawatan yangdiisi ialah seramai 2,003 orang anggota. Daripadajumlah tersebut seramai 837 anggota adalahkumpulan eksekutif tetap, 1,027 anggota kumpulanbukan eksekutif, 42 anggota kumpulan eksekutifkontrak, seorang bukan eksekutif kontrak dan 96anggota adalah bagi jawatan sambilan. Walaubagaimanapun masih terdapat sebanyak 59kekosongan jawatan yang masih belum diisi.

Jadual 3.5: Kedudukan anggota PERKESO sehingga 31 Disember 2009Table 3.5: PERKESO Staffing until 31 December 2009

KumpulanGroup

JumlahDiisi

Grand Total

Tetap / PermanentKumpulan Eksekutif / Executive GroupKumpulan Bukan EksekutifNon Executive Group

Kontrak / ContractKumpulan Eksekutif / Executive GroupKumpulan Bukan EksekutifNon Executive Group

Sambilan / Temporary

Jumlah / Total

JumlahKekosongan

Total Vacancies

JumlahKeseluruhanGrand Total

2008

8711,040

541

96

2,062

8371,027

421

96

2,003

3413

120

0

59

8731,057

150

154

2,099

7881,005

150

154

1,962

8552

00

0

137

2009 2008 2009 2008 2009

ADMINISTRATION

Staffing Status

The total number of filled posts at the end of 31December 2009 was 2,003. The breakdown is 837permanent executives, 1,027 non-executives, 42executives under contract, one non-executive and96 temporary positions. There were 59 vacantposts.

Carta 24: Jumlah Perbelanjaan Tahun 2009Chart 24: Total Expenditure for Year 2009

Perbelanjaan MengurusAdministrative Expenditure

RM 190.64 Juta / Million11.92%

Perbelanjaan TanggunganBenefit Expenditure

RM 1,408.72 Juta / Million88.08%

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Persaraan/Letak Jawatan

Sepanjang tahun 2009, seramai 28 anggotaPERKESO telah berhenti berkhidmat sama adayang telah bersara wajib, bersara pilihan, bersaraatas sebab kesihatan dan meninggal dunia.Maklumat terperinci berkaitan perkara tersebutdapat ditunjukakan seperti di bawah :-

Jadual 3.6: Bilangan Persaraan / Letak Jawatan Dalam Tahun 2009Table 3.6: Number of Retirement / Resignation in 2009

PerkaraItem

Bersama wajib / Compulsory retirementBersara pilihan / Optional retirementBersara sebab kesihatan / Retirement due to health reasonsLetak jawatan (Eksekutif) / Resigned (Executive)Letak jawatan (Bukan Eksekutif) / Resigned (Non-executive)

Jumlah / Total

Bilangan AnggotaNumber of Staffs

2008

1301212

28

-23332

40

2009

Pembangunan Sumber Manusia

Pelan Operasi Latihan yang komprehensif telahmembawa kepada pelaksanaan program latihansepanjang tahun 2009. Program latihan ini telahdibahagikan kepada tiga (3) kategori iaitu:-

Jadual 3.7: Bilangan Kursus dalam Tahun 2009Table 3.7: Number of Courses in 2009

PerkaraItem

Kursus Dalam Negeri / Local CoursesKursus Anjuran Luaran / External CoursesKursus Luar Negara / Overseas Courses

Jumlah / Total

Bilangan AnggotaNumber of Staffs

2008

5812022

200

569225

173

2009

PERKESO mempunyai dasar untuk menentukansemua anggotanya adalah terlatih dan mempunyaikemahiran serta pengetahuan yang mantap supayadapat menjalankan tugas masing-masing dengancekap dan berkesan. Sehubungan itu, sebanyak58 sesi kursus dalaman anjuran PERKESO serta22 kursus anjuran luar negara telah dilaksanakanpada tahun 2008. Di samping itu, sebanyak 6peperiksaan telah diadakan meliputi PeperiksaanPerkhidmatan Pertama PERKESO, PeperiksaanAm Jabatan, Peperiksaan Perkhidmatan KeduaPenyimpan Akaun yang melibatkan kumpulanEksekutif dan Bukan Eksekutif.

Retirement/Resignation

Throughout 2009, there were 28 staff left SOCSOdue to compulsory retirement, optional retirementor retirement due to health reasons or death. De-tailed information are shown in the table below:

Human Resource Development

Training programmes in 2009 were conducted underthe comprehensive Training Operation Plan. Thesetraining programmes were divided into three (3)categories:

SOCSO policy states that all its employees mustbe trained and have the requisite skills andknowledge to perform their duties effectively andefficiently. In view of this, SOCSO organised 58internal courses and sent its staff to attend 22overseas courses in 2009. In addition, 6examinations were conducted including theSOCSO First Service Examination, the GeneralDepartment Examination and the Second ServiceExamination of Account Holders, involving theExecutive and Non-Executive Group.

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Anugerah Perkhidmatan

Bahagian Sumber Manusia telah menganjurkanMalam Anugerah Khidmat Cemerlang/Setia 2008pada 27 Jun 2009 di Renassaince Hotel, KotaBahru. Penerima-penerima anugerah sepertiberikut:-

Jadual 3.8: Bilangan Penerima dalam Tahun 2009Table 3.8: Number of Recipients in 2009

PerkaraItem

Anugerah Khidmat CemerlangExcellent Service Award

Anugerah Khidmat Setia (20 tahun) danLoyal Service Award (20 years) andAnugerah Khidmat Lama (25 tahun)Long Service Award (25 years)

Bilangan PenerimaNumber of Recipients

12 anggota kumpulan Eksekutif12 Executive level staff11 anggota kumpulan Bukan Eksekutif11 Non-executive level staff

111 anggota / staff

Anugerah Khidmat Cemerlang adalah merupakansatu pengiktirafan kepada anggota PERKESO yangtelah memberikan perkhidmatan cemerlang,sementara Anugerah Khidmat Lama/Setia puladiberikan kepada anggota yang telah berkhidmatdi PERKESO lebih 20 tahun.

TEKNOLOGI MAKLUMAT

Sistem teknologi maklumat PERKESO merupakantunjang kecekapan operasi PERKESO. Justeruitu, kapasiti sistem komputer PERKESO sentiasaditingkatkan supaya ianya lebih berkesan untukmembantu PERKESO dalam melaksanakan tugasterutamanya dalam prosesan bayaran tuntutanfaedah serta pengesmakinian pangkalan datapekerja. Antara tinjauan utama Cawangan TeknologiMaklumat pada tahun 2008 ialah Projek DataCleansing yang terbahagi kepada 3 fasa iaitu:

(i) T1 iaitu mengisi caruman pekerja yang tiadacaruman tetapi ada caruman majikan,

(ii) T2 iaitu rekod dari caruman pekerja yangditolak terdahulu sebelum projek datacleansing bermula berjumlah 6,697,046 rekoddan

(iii) PEDI adalah rekod caruman pekerja semasayang ditolak.

Service Award

The Human Resource Department held anExcellent/Loyal Service Award Night 2008 on 27June 2009 at the Renaissance Hotel, Kota Bharu.The breakdown of winners is as follows:

The Excellent Service Award is to acknowledgeSOCSO staff who have provided excellent service,and the Long/Loyal Service Award is awarded tothose who have worked for more than 20 years inSOCSO.

INFORMATION TECHNOLOGY

SOCSO’s Information Technology System is thebackbone of SOCSO’s operational excellence.Thus, the capacity of SOCSO’s computer systemis continuously upgraded so that it can effectivelyassist SOCSO in processing benefit claims andupdating its employee database. Among the mainactivities undertaken by the Information TechnologyDepartment in 2008 was the Data Cleansing Projectimplemented in 3 phases, which comprised:

(i) T1 – entering employees with zero contributionbut has employer’s contribution,

(ii) T2 – the records on employees contributionthat had been deducted before the datacleansing project commence which has6,697,046 records, and

(iii) PEDI is current employee contribution recorddeducted.

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Penghantaran Borang 8A melalui Disket /internet banking

PERKESO menggalakkan majikan menggunakandisket bagi mempercepatkan prosespengemaskinian rekod caruman pekerja. Sehinggapenghujung tahun 2009 sebanyak 23,106 majikantelah menggunakan kaedah ini dan 1,789 majikanmenggunakan internet banking.

Jadual 3.9: Statistik Majikan Mengikut Jenis Pembayaran Tahun 2009Table 3.9: Statistics of Employers According to Medium of Payment 2009

Jenis PembayaranPayment Method

Borang 8A / Form 8A8A Sendiri / Own 8ABizchannelDisket / DisketteM2Ee-Public Banke-RHB

Jumlah / Total

JumlahTotal

694,7124,683

32123,106

734139595

724,290

Laman Web Rasmi PERKESO versi keduawww.perkeso.gov.my yang telah dilancarkan pada1 Mei 2008 menunjukkan jumlah pengunjung yangmelayari laman web ini sehingga Disember 2009mencecah melebihi 800,000 pengunjungberbanding 400,000 pengunjung bagi tempohsehingga Disember 2008. Laman web rasmiPERKESO ini telah berjaya menduduki kedudukandi tangga ke-16 daripada 1,192 agensi awam yanglain.

Sending of Form 8A via Diskette / InternetBanking

SOCSO encourage employer to use diskette toexpedite the updating of employee contributionrecords. By the end of 2009, 23,106 employershad used this method and 1,789 employers usedinternet banking.

The SOCSO Official Website version 2www.perkeso.gov.my launched on 1 May 2008showed the visitors until December 2009 reachedmore than 800,000 compared to 400,000 visitorsfor the duration until December 2008. SOCSOofficial website ranked number 16th out of 1,192public agencies.

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AUDIT DALAM

Bahagian Audit Dalam telah menjalankan tugas-tugas pengauditan, siasatan khas dan kajian-kajianberterusan bagi memastikan prosedur peraturanpentadbiran dan kewangan dilaksanakan dandipatuhi sepenuhnya. Amalan ini dilaksanakan bagimemastikan urus tadbir PERKESO pada tahapyang terbaik.

Aktiviti Auditan

Aktiviti auditan terancang dilaksanakan dua (2) kalisetahun di semua 45 pejabat-pejabat PERKESONegeri dan Tempatan. Pengauditan dilaksanakanmengikut zon-zon iaitu Zon Utara I (PERKESOSeberang Jaya), Zon Utara II (PERKESO Ipoh), ZonSelatan (PERKESO Johor Bahru), Zon Timur(PERKESO Kuantan), Zon Tengah (Ibu PejabatPERKESO), Zon Sabah (PERKESO Kota Kinabalu)dan Zon Sarawak (PERKESO Kuching). Disamping itu, auditan dan kajian juga dilaksanakanseperti Prosesan Meremit Faedah Caruman LewatBayar (FCLB), Prosesan Perakuan Tahunan Borang117, Pengurusan Aduan, Kajian AspekKeselamatan Pejabat, Prosesan Bayaran Faedahdan Waran serta kajian khas berkaitan PengurusanSumber Manusia.

Cawangan Anti Fraud telah membuat kajian dansiasatan berkaitan tuntutan palsu oleh OrangBerinsuran/Majikan, siasatan disiplin anggotaPERKESO dan melaksanakan bengkel khasberkaitan Pencegahan Fraud.

Cawangan Audit Kewangan dan Am menumpukanauditan di peringkat Ibu Pejabat PERKESOmerangkumi kajian terhadap Penghutang PinjamanPendidikan Tegar, Cek-cek Tak Laku PERKESOdan Bayaran Seberang Laut kepada penerimafaedah.

Jawatankuasa Audit

Laporan Pemerhatian Audit dibentangkan diMesyuarat Jawatankuasa Keutuhan PengurusanPERKESO, Mesyuarat Jawatankuasa Kewangandan Akaun PERKESO dan MesyuaratJawatankuasa Audit Lembaga PERKESO. SetiapJawatankuasa bermesyuarat empat (4) kalisetahun. Jawatankuasa-jawatankuasa yangbermesyuarat akan meneliti dan mengesyorkantindakan-tindakan lanjut yang perlu diambil.

INTERNAL AUDIT

The Internal Audit Department continues to conductaudits, special investigations and studies to ensureadministration and financial rules procedures areimplemented and complied with completely. Thesepractices are to ensure the highest levels ofcorporate governance in SOCSO.

Auditing Activities

Organised auditing activities were conducted twice(2 times) a year at all 45 SOCSO state and localoffices. The audits were conducted according tozone, i.e Northern Zone I (SOCSO Seberang Jaya),Northern Zone II (SOCSO Ipoh), Southern Zone(SOCSO Johor Bahru), Eastern Zone (SOCSOKuantan), Central Zone (SOCSO Head Office),Sabah Zone (SOCSO Kota Kinabalu) and SarawakZone (SOCSO Kuching). Audits and studies werealso conducted for Interest on Late Contributions(IOLC), processing of Form 117 AnnualCertification, Complaint Management, Office SafetyAspects Studies, Process of Benefits and WarrantPayments and special studies pertinent to HumanResource Management.

The Anti-fraud Division also conducted studies andinvestigations of false claims by Insured Persons/Employers and SOCSO staff discipline and specialanti-fraud workshops.

Financial and General Audit Division focused onaudits at SOCSO Head Office including studieson Recalcitrant Education Loan Debtors, SOCSOdishonoured cheques and Overseas Payments tobenefit recipients.

Audit Committee

The Audit Observation Report was presented atSOCSO Good Governance Committee meetings,SOCSO Financial and Account Committeemeetings and SOCSO Board Audit Committeemeetings. Each committee meets four (4) times ayear. The committees study the report and proposefurther action that need to be taken.

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PENGURUSAN RISIKO

Objektif Pengurusan Risiko adalah untukmengurangkan pendedahan PERKESO kepadakerugian atau kehilangan akibat sesuatu kejadianluar jangka selaras mencapai hasrat dan wawasanPERKESO untuk menjadi sebuah organisasikeselamatan sosial yang unggul dan cemerlang diMalaysia. Di antara dasar dan falsafah PengurusanRisiko ialah risiko kewangan, risiko operasi, riskosistem maklumat, risiko aduan pelanggan, risikostrategik, risiko perundangan dan risiko defaulters.Berikut adalah laporan penilaian risiko yang telahdikeluarkan seperti jadual berikut.

Jadual 4.0: Laporan Penilaian RisikoTable 4.0: Risk Assessments Reports

Jenis RisikoType of Risk

1. Kewangan Laporan Kedudukan Risiko 2008 Januari, 2009Financial

2. Sistem IT Kajian Komputer 2008 01.02.2009IT System

3. Operasi Laporan ISO 9000 28.02.2009Operations ISO 9000 Report

4. Sistem IT Kajian Antivirus 2008 05.03.2009IT System

5. Operasi Kajian Kuala Pilah 18.03.2009Operations

6. Kewangan Laporan Kajian Prestasi Kewangan 2008 23.03.2009Financial

7. Operasi Kajian Klang 26.03.2009Operations

8. Sistem IT Kajian Projek PC 2008 17.04.2009IT System

9. Operasi Kertas Perbincangan Ilat 24.04.2009Operations

10. Operasi Kajian Sandakan 29.04.2009Operations

11. Operasi Kajian Kota Kinabalu 30.04.2009Operations

12. Sistem IT Kedudukan Penggunaan Sistem SIKAP 28.05.2009IT System

13. Sistem IT Kemasukan Modul Dasar dan FalsafahIT System Pengurusan PERKESO dan Pelan

Kesinambungan Perniagaan ke MyPERKESO 28.05.200914. Operasi Kajian Kes-kes Faedah Melebhi 6 bulan 01.06.2009

Operations15. Sistem IT Hilra Versi 1.0 dan Versi 2.0 15.06.2009

IT System16. Operasi Kajian Segamat 24.06.2009

Operations

Tarikh DikeluarkanDate Issued

BilNo.

TajukTitle

RISK MANAGEMENT

The objective of risk management is to reduceSOCSO’s exposure to loss or losses due tounforeseen circumstances in line with its aim andvision to be an ideal and excellent social securityorganisation in Malaysia. SOCSO’s riskmanagement policy and philosophy covers, amongother things, financial risk, operational risk,information system risk, customer complaint risk,strategic risk, legal risk and defaulters’ risk. Belowis the list of risk assessment reports that wereissued.

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PERUNDANGAN DAN PENDAKWAAN

Cawangan Perundangan dan Pendakwaanbertanggungjawab untuk memastikanperlaksanaan Skim Keselamatan Sosialsebagaimana yang diperuntukkan di bawah AktaKeselamatan Sosial Pekerja 1969 berfungsidengan baik, efektif dan berintegriti.

Pendakwaan

Dalam tahun 2009, bilangan kes pendakwaantelah diselesaikan menurun sebanyak 235 keskepada 204 kes (2008: 439 kes). SebanyakRM177,350 bayaran denda pendakwaan telahdikutip pada tahun 2009 seperti ditunjukan dalamjadual 4.1 berikut:

17. Operasi Kajian Melaka 28.06.2009Operations

18. Sistem IT Kemasukan Modul Kepuasan Pelanggan 28.06.2009IT System ke Dalam MyPERKESO

19. Sistem IT Kemasukan Modul Kepuasan Pelanggan 01.08.2009IT System ke Dalam MyPERKESO

20. Kewangan Kedudukan Risiko PERKESO 05.08.2009Financial

21. Operasi Kajian Seberang Jaya 17.08.2009Operations

22. Operasi Kajian Pulau Pinang 19.08.2009Operations

23. Operasi Kajian Pengurusan Aduan 11.09.2009Operations

24. Sistem Laporan Kajian Sistem Pengkomputeran dan 01.11.2009IT System Aset ICT Pejabat PERKESO Seberang Jaya

25. Operasi Kajian Johor Bahru 16.11.2009Operations

26. Sistem Kemasukan Modul Inforisk Di Dalam MyPERKESO 01.12.2009IT System

27. Operasi Kajian Self Employed 28.12.2009Operations

28. Operasi Kajian Costing Rawang 29.12.2009Operations

Jenis RisikoType of Risk

Tarikh DikeluarkanDate Issued

BilNo.

TajukTitle

LEGAL AND PROSECUTION

The Legal and Prosecution Branch is responsiblefor ensuring that the Social Security Scheme isproperly and effectively implemented, with utmostintegrity, as provided under the Employees’ SocialSecurity Act 1969.

Prosecution

The number of cases prosecuted in 2009 was 204cases, 235 fewer than in 2008 (2008: 439 cases).The total amount of prosecution fines collected in2009 was RM177,350. The breakdown is shownon Table 4.1 below:

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Jadual 4.1: Bilangan Pendakwaan Yang Telah Diselesaikan Mengikut Kesalahan Tahun 2009Table 4.1: Number of Prosecution Cases Solved in 2009 According to Offence

Jenis Kesalahan DilakukanType of Offence

Bil Kes PendakwaanTelah Diselesaikan

Number ofProsecution Cases

Solved

Gagal Mencarum / Failure to Contribute 98 118,090.00Gagal Daftar Perusahaan / Failure to Register Business 12 6,000.00Lewat Daftar Perusahaan / Late Business Registration 16 6,150.00Gagal Lapor Kemalangan / Failure to Report Accidents 24 14,650.00Gagal Daftar Pekerja / Failure to Register Employees 2 1,750.00Gagal Membayar FCLB / Failure to Pay ILC 25 19,850.00Saman Jabatan / Department Summons 25 9,110.00Maklumat Palsu / False Information 2 1,750.00Jumlah / Total 204 177,350.00

DendaMahkamahCourt Fine

(RM)

Compounds

The Employees’ Social Security Act Regulations(Compounding of Offences) 2006 was enforced onMarch 1, 2006. The Compounds Committee solved632 compound suggestions in 2009. Compoundpayments amounting to RM394,575 were made byemployers who failed to adhere to the regulationsset out by SOCSO.

Pengkompaunan

Pada 1 Mac 2006, Peraturan-PeraturanKeselamatan Sosial Pekerja (PengkompaunanKesalahan) 2006 telah dikuatkuasakan. Dalamtahun 2009, sebanyak 632 syor pengkompaunantelah diselesaikan oleh JawatankuasaPengkompaunan. Sejumlah RM394,575 bayarankompaun telah diterima daripada majikan yangtidak mematuhi peraturan-peraturan yangditetapkan oleh PERKESO.

Jadual 4.2: Jumlah Fail Kompaun Yang Diselesaikan Tahun 2009Table 4.2: Number of Compound Files Solved in 2009

Jenis Kesalahan DilakukanType of Offence

Bil Kes KompaunDiselesaikan

Number of CompoundCases Solved

Lewat menyediakan daftar pekerja 14 3,825.00Late employee register preparationLewat daftar perusahaan 348 161,000.00Late business registrationLewat daftar pekerja 24 12,125.00Late employee registrationLewat lapor kemalangan 246 217,625.00Late accident report

Jumlah / Total 632 394,575.00

Jumlah KompaunTotal Compound

(RM)

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Jadual 4.3: Jumlah Kes Didengar Oleh JRKS Tahun 2009Table 4.3: Number of Cases Heard by SSAB in 2009

KawasanArea

BilanganQuantity

1 Kawasan Kuala Lumpur 1 / Kuala Lumpur Area 1 502 Kawasan Kuala Lumpur 2 / Kuala Lumpur Area 2 773 Kawasan Selangor 1 / Selangor Area 1 1954 Kawasan Selangor 2 / Selangor Area 2 1355 Kawasan Perak / Perak Area 1876 Kawasan Utara / Northern Area

( Pulau Pinang, Kedah dan / and Perlis ) 2267 South East Area

( Negeri Sembilan dan / and Melaka ) 1788 Kawasan Johor / Johor Area 2879 Kawasan Timur / Eastern Area

( Pahang, Terengganu dan / and Kelantan ) 16110 Kawasan Sabah / Sabah Area 9111 Kawasan Sarawak / Sarawak Area 127

Jumlah / Total 1,714

BilNo.

Jemaah Rayuan Keselamatan Sosial (JRKS)

Jemaah Rayuan Keselamatan Sosial (JRKS)adalah suatu badan “quasi-judicial” yangdiwujudkan di bawah Seksyen 83 AktaKeselamatan Sosial Pekerja 1969 yang diberi kuasauntuk menimbang dan memutuskan sebarangrayuan, apa-apa persoalan atau pertikaianberkaitan dengan perkara-perkara yang dinyatakandi bawah seksyen 84, Akta Keselamatan SosialPekerja 1969.

Sebanyak sebelas kawasan JRKS telah ditubuhkanbagi Semenanjung Malaysia, Sabah (termasukWilayah Persekutuan Labuan) dan Sarawak.Keanggotaan JRKS adalah terdiri daripada seorangPengerusi dan dua orang Pengapit. Pengerusi JRKSbagi semua kawasan adalah terdiri daripadaPengerusi Mahkamah Perusahaan manakalaPengapit-Pengapit JRKS adalah terdiri daripadawakil majikan dan pekerja. Sepanjang tahun 2009,sebanyak 1,714 kes rayuan telah didengar olehJRKS dan pecahannya adalah seperti dalam jadual4.3 berikut:

Social Security Appellate Board (SSAB)

The Social Security Appellate Board (SSAB) is aquasi-judicial body established under Section 83of the Employees’ Social Security Act 1969conferred with the authority to consider and decideon any appeals, questions or disputes with regardto matters stated under Section 84 of theEmployees’ Social Security Act 1969.

There are eleven SSAB areas which were formedin Peninsular Malaysia, Sabah (including FederalTerritory of Labuan) and Sarawak. Each SSABcomprises a Chairman and two Assessors. TheSSAB chairmen in all areas are Industrial CourtChairmen while the SSAB Assessors arerepresentatives of employers and employees. In2009, 1,714 appeals cases were heard by theSSAB and the breakdown are as follows:

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Sebanyak 1,011 rayuan telah diputuskan oleh JRKSdan pecahannya adalah seperti dalam jadual 4.4berikut :-

Jadual 4.4: Jumlah Kes Diputuskan Oleh JRKS Tahun 2009Table 4.4: Number of Cases Ruled by SSAB in 2009

KawasanArea

BilanganQuantity

1 Kawasan Kuala Lumpur 1 / Kuala Lumpur Area 1 352 Kawasan Kuala Lumpur 2 / Kuala Lumpur Area 2 343 Kawasan Selangor 1 / Selangor Area 1 1164 Kawasan Selangor 2 / Selangor Area 2 995 Kawasan Perak / Perak Area 926 Kawasan Utara / Northern Area

( Pulau Pinang, Kedah dan / and Perlis ) 1227 South East Area

( Negeri Sembilan dan / and Melaka ) 1008 Kawasan Johor / Johor Area 1809 Kawasan Timur / Eastern Area

( Pahang, Terengganu dan / and Kelantan ) 10010 Kawasan Sabah / Sabah Area 6211 Kawasan Sarawak / Sarawak Area 71

Jumlah / Total 1,011

BilNo.

A number of 1,011 appeals had been decided bySSAB and the breakdowns are as in the table 4.4:

Sepanjang tempoh tahun 1998 hingga 2009terdapat 73 kes Jemaah Rayuan KeselamatanSosial yang diterima rayuannya telah dirayu keMahkamah Tinggi oleh PERKESO. Sehingga tahun2009, hanya tujuh (7) kes daripada 73 kes tersebutyang masih belum diputuskan oleh MahkamahTinggi.

Bagi tempoh daripada tahun 2002 hingga 2009,sebanyak 66 rayuan telah difailkan oleh pihakPerayu Mahkamah Tinggi yang rayuannya ditolakoleh Jemaah Rayuan Keselamatan Sosial. Daripadajumlah tersebut sehingga tahun 2009, masihterdapat 43 kes rayuan Perayu yang bukanmerupakan rayuan pihak PERKESO yang masihbelum diputuskan oleh Mahkamah Tinggi.

PERANCANGAN DAN HAL-EHWAL KORPORAT

Kajian dan Penyelidikan

Kajian Kepuasan Pelanggan MS ISO 9001:2008,bertujuan untuk mengukur tahap kepuasanpelanggan yang mendapat layanan perkhidmatanPERKESO telah dilaksanakan. Antara objektifutama kajian ini ialah untuk mengukur kualitiperkhidmatan sedia ada serta mengenalpastiperkhidmatan PERKESO yang perlu dilakukanpenambahbaikan agar kualiti perkhidmatan yang

From 1998 to 2009, SOCSO appealed 73 casesapproved by the Social Security Appellate Boardin High Court. Of those cases, only seven (7) arestill awaiting a ruling by the High Court.

For the period of 2002 to 2009, 66 appeals werefiled by High Court Appellants whose appeals wererejected by the Social Security Appellate Board.From that number, there were 43 Appellate appealsnot by SOCSO cases awaiting ruling from the HighCourt at the end of 2009.

PLANNING AND CORPORATE AFFAIRS

Surveys and Research

The MS ISO 9001:2008 Customer SatisfactionSurvey, designed to measure the level of customersatisfaction with SOCSO’s services, has beencarried out. One the main objectives of this studyis to measure the quality of existing services andto identify those services of SOCSO that need tobe improved in order to fulfil the requirements andsatisfaction of the customers. Specifically, the level

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diberikan adalah memenuhi keperluan dankepuasan para pelanggan. Secara khusus, tahapkepuasan pelanggan bagi perkhidmatan prosespermohonan berada pada tahap 80%, perkhidmatantelefon pada tahap 81% manakala bagiperkhidmatan kaunter pula, kepuasan pelangganberada pada tahap 85%. Hasil kajian yangdiperolehi telah digunakan sebagai panduan untukmempertingkatkan kualiti perkhidmatan PERKESOsedia ada ke arah kualiti perkhidmatan yang lebihcemerlang.

Tanggungjawab Sosial (TS)

PERKESO merupakan sebuah organisasipenyayang dan prihatin, bukan sahaja memberiperlindungan sosial kepada pekerja tetapi jugamengambil berat ke atas orang tanggungannya.Selaras itu, program TS telah dijalankan melibatkanprogram seperti berikut:

Program Kelas Persediaan Peperiksaan danMotivasi Anak Penerima Faedah PERKESO

Program ini dikenali sebagai Program Anak Angkatbertujuan membantu anak-anak penerima faedahberkala iaitu Faedah Orang Tanggungan (FOT) danPencen Penakat dalam membuat persediaan bagimenghadapi peperiksaan Sijil Pelajaran Malaysia(SPM). Dengan kerjasama daripada UniversitiTeknologi MARA (UiTM), Pejabat Pelajaran Daerah(PPD) dan dan Lembaga Pembangunan PendudukKeluarga dan Negara (LPPKN), program ini telahtelah diadakan di empat kampus UiTM dalamempat sesi dengan penglibatan peserta seramai915 orang anak penerima faedah.

Program Sosial Ibu Tunggal

Tujuan utama program ini adalah untuk membantuibu-ibu tunggal meningkatkan motivasi diri, bijakmengurus kewangan dan tekanan serta memberikemahiran asas kepada ibu tunggal melalui programkemahiran agar dapat menjana pendapatan hasildaripada program yang telah dijalankan. Di sampingitu, ia dapat meningkatkan imej PERKESO sebagaisebuah organisasi yang prihatin terhadap pekerja,majikan serta orang tanggungan.

Sebanyak sembilan (9) program yang berbentukbengkel motivasi dan kemahiran telah disertai oleh138 orang ibu tunggal PERKESO dengankerjasama Jabatan Pembangunan Wanita (JPW),LPPKN, KEMAS dan Kolej Komuniti. Antaraprogram yang telah dijalankan adalah;

of customer satisfaction for application processservice is at 80%, for telephone service is at 81%while for counter service, the level of satisfactionis at 85%. The results obtained have been usedas guidelines to increase the quality of SOCSO’sexisting services towards excellence.

Social Responsibility (SR)

SOCSO is a concerned and caring organisation,that not only provides employees with socialprotection, but also takes care of its dependants.Consequently, SR programmes have beenconducted which involved programs such as thefollowing:

Examination Preparation and MotivationClasses Programme for Children of SOCSOBenefits Recipients

This program is known as Foster-ChildrenProgramme and is meant to help children ofperiodic benefit recipients, i.e. DB and Survivor’sPension, prepare for their Sijil Pelajaran Malaysia(SPM) examination. With the cooperation of theUniversiti Teknologi Mara (UiTM), the DistrictEducation Office (DEO) and the NationalPopulation and Family Development Board(NPFDB), four sessions were held at four UiTMcampuses and were attended by 915 children ofbenefit recipients.

Social Programme for Single Mothers

The main purpose of this program is to help instillstrong self-motivation in single mothers, to learnhow to manage money and pressures smartly, andto teach them basic skills through skillprogrammes so they could earn a living from theorganised activities. Furthermore, it helps enhancethe image of SOCSO as an organisation that caresabout employees, employers and their dependants.

Nine (9) programmes in the form of motivationaland skill workshops were attended by 138 SOCSOsingle mothers. The workshops were held incollaboration with the Department of Women’sDevelopment (DWD), NPFDB, KEMAS andCommunity Colleges. Among the programmesorganised were:

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Jadual 4.5: Program Ibu Tunggal Tahun 2009Table 4.5: Programmes for Single Mothers 2009

AktivitiActivitiy

Bilangan PesertaNo of Participants

BilNo.

TarikhDate

Bengkel Seni Kreatif Pembungkusan Cenderahati danPenghasilan Kotak di Bilik Latihan PPWNS, Tingkat 7,Plaza Perangsang Shah AlamSouvenir wrapping and box making craft workshop atPPWNS Training Room, 7th floor, Plaza Perangsang ShahAlam

Bengkel Kesihatan Wanita - Jantung Hatiku di DewanNur Shah Alam, Jalan Sempadan 16/7, Seksyen ShahAlamWomen Heath Workshop - Jantung Hatiku at Dewan NurShah Alam, Jalan Sempadan 16/7, Seksyen Shah Alam

Bengkel Kraftangan - Hiasan Pot Pouri, di Bilik LatihanPPWS, Tingkat 7, Plaza Perangsang Shah AlamHandcraft Workshop – Potpourri Decoration, PPWSTraining Room, 7th floor, Plaza Perangsang Shah Alam

Bengkel Jahitan - Asas Baju Kurung di Bilik LatihanPPWS, Tingkat 7, Plaza Perangsang Shah AlamSewing Workshop – Basic Baju Kurung, PPWS TrainingRoom, 7th Floor, Plaza Perangsang Shah Alam

Program Train & Place Beaubelle di Dewn Utama, Aras8, Menara PERKESOTrain and Place Beaubelle at Dewan Utama, Level 8,Menara PERKESO

Majlis Dialog Bestari di Bilik Latihan PejabatPembangunan Wanita W. P. Kuala Lumpur dan Putrajaya,Menara Dato’ Onn, PWTCDialog Bestari at Women Development F.T. Kuala Lumpurand Putrajaya Training Room, Menara Dato’ Onn, PWTC

Majlis Dialog Bersama Ibu Tunggal di Hotel PearlInternational Kuala LumpurDialog With Single Mothers at Pearl International HotelKuala Lumpur

Program dengan Kerjasama Kolej Komuniti Banting -Kursus pendek masakan membuat kek dan biskutProgramme held in collaboration of Kolej Komuniti Banting– Cake and Biscuit Baking Short Course

Bengkel Gubahan Kreatif Rempah Ratus di DewanPersidangan, Aras 8, Menara PERKESO, Jalan AmpangCreative Arrangement of Spices at Conference Hall, Level8, Menara PERKESO, Jalan Ampang

24/03/2009

31/03/2009

08/04/2009

14 &15/04/2009

08/05/2009

08 & 09/07/2009

11/07/2009

01/08/2009

16/08/2009

1.

2.

3.

4.

5.

6.

7.

8.

9.

5orang / participants

7orang / participants

5orang / participants

5orang / participants

67orang / participants

3orang / participants

5orang / participants

17orang / participants

24orang / participants

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Maklum balas yang diterima bagi penilaiankeseluruhan program mendapati bahawapenganjuran program adalah pada tahapmemuaskan dan telah mendapat sambutan yangmenggalakkan daripada ibu-ibu tunggalPERKESO.

Program Seminar Keselamatan Sosial

Dengan misi utama untuk memberi kesedarankepada pihak majikan untuk mematuhi AKSP 1969dan tanggungjawab mereka terhadap keselamatansosial pekerja, PERKESO telah menganjurkanProgram Seminar Keselamatan Sosial di semuapejabat PERKESO seluruh negara. Program inimerupakan program publisiti yang berterusan disamping program ceramah anjuran setiap PPN danPPP setiap bulan bagi tujuan yang sama.

Di antara objektif utama penganjuran program iniadalah untuk meningkatkan kefahaman majikandan pekerja berkenaan keperluan pendidikan dankesedaran bagi memastikan tempat kerja dan dirisetiap pekerja dalam keadaan selamat dan sihat.Selain daripada itu adalah untuk meningkatkanpengetahuan mengenai hak majikan dan pekerjaserta prosedur tuntutan di bawah skim-skimkeselamatan sosial apabila ditimpa musibah ataubencana serta memperlengkapkan diri denganmaklumat berkenaan isu-isu dan pindaan aktaterkini.

Selaras dengan itu, hasil kerjasama antaraPERKESO, Jabatan Keselamatan dan KesihatanPekerjaan (JKKP) serta National Institute ofOccupational Safety and Health (NIOSH) telahdiadakan seminar di peringkat Ibu Pejabat sebanyakenam (6) lokasi termasuk Terengganu, Melaka,Pulau Pinang, Sabah, Sarawak dan Kuala Lumpur.Manakala seminar keselamatan sosial di peringkatPejabat PERKESO pula telah dilaksanakansebanyak 30 kali dan program ceramah kepadapemimpin masyarakat pula sebanyak 83 kali.

Lawatan Perwakilan Ke PERKESO

Pada tahun 2009, PERKESO menerima kunjunganpelawat terdiri daripada perwakilan dalam dan luarnegara bertujuan mengetahui dengan lebih dekatlagi tentang skim-skim faedah, penguatkuasaan,pelaburan dan teknologi maklumat yang disediakanoleh PERKESO. Butiran lawatan sepertiditunjukkan dalam Jadual 4.6.

The feedback received from the overall assessmentindicated that the execution of the programmes wasvery satisfactory and had received encouragingresponses from the single mothers of SOCSO.

Social Security Protection Seminar

With the primary mission of increasing awarenessamong employers regarding compliance with ESSA1969 and their responsibilities towards employees’social security, SOCSO had organised SocialSecurity Seminar Programmes at all SOCSO’soffices nationwide. The programme was an ongoingpublicity event apart from the monthly talksorganised by each PPN and PPP for the samepurpose.

Among the main objectives of the programme wasto increase understanding among employers andemployees about the need for education andawareness to ensure the safety and health of theworkplace and employees. Besides that, it was alsoto increase knowledge about employer andemployee rights and to explain claim proceduresunder the social security schemes in the event ofdisasters or injuries and to equip them withinformation regarding the latest issues andamendments.

In line with that, SOCSO, in collaboration with theDepartment of Occupational Safety and Health(DOSH) and the National Institute of OccupationalSafety and Health (NIOSH), conducted HeadOffice level seminars at six (6) locations whichincluded Terengganu, Malacca, Penang, Sabah,Sarawak and Kuala Lumpur. Meanwhile 30 socialsecurity seminars and 83 seminars for localleaders were held at Local SOCSO Offices level.

Visit to SOCSO by Local and OverseasDelegations

In 2009, SOCSO received local and foreignvisitors who were interested to know more aboutthe benefits schemes, enforcements, investmentsand the information technology that SOCSOprovides. Details of the visits are shown in Table4.6.

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Jadual 4.6: Lawatan Perwakilan ke PERKESOTable 4.6: Visit to SOCSO by Local and Overseas Delegations

PerwakilanDelegation

TarikhDate

BilNo.

Pelajar UiTM (Employment Law)UiTM students (Employment Law)Lawatan Suruhanjaya Komunikasi Multimedia MalaysiaVisit by Malaysian Communications and Multimedia CommissionLawatan Delegasi dari BhutanVisit by Bhutan DelegationLawatan Rasmi Timbalan Menteri Sumber Manusia KSMOfficial Visit by Deputy Minister of Human ResourceLawatan Akhbar Malaysia NanbanVisit by Akhbar Malaysia NanbanLawatan Kerja JKKP (Safety and Health Officer For DevelopingCountries - ISHO)Working visit by OSHD (Safety and Health Officer For DevelopingCountries – ISHO)Lawatan Krew Talian Hayat NTV7Visit by Talian Hayat NTV7 crewsLawatan Pelajar dan Penyelia UiTM Sarjana Muda Sains Aktuari(Kepujian)Visit by Bachelor of Science Actuary (Honours) students andsupervisorsLawatan Delegasi dari Internatioal Monetary Fund (IMF)Visit by International Monetary Fund (IMF) DelegationsLawatan Pelajar Politeknik Tanjung Malim Perak dan Penyelia (KursusKejuruteraan)Visit by Engineering students from Tanjung Malim Polytechnic, Perak

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

6 Mac / Mar 2009

6 Mei / May 2009

26 Mei / May 2009

26 Mei / May 2009

28 Mei / May2009

18 Jun / May 2009

24 Jun / June 2009

19 Ogos / Aug 2009

1 Okt / Oct 2009

17 Nov / Nov 2009

QUALITY MANAGEMENT BRANCH

The main purpose of the Quality ManagementBranch was to contribute towards organisationalexcellence through a quality management system,efforts at quality enhancements and customerservice improvements through a document controlsystem and programmes to increase productivityand quality.

MS ISO 9001:2000 Quality Management System

For the execution of the MS ISO 9001:2000Quality Management System (QMS); it was adoptedfor registration and processing of TD Benefitapplication through SIKAP until the first payout.This QMS was adopted at:

SOCSO Head OfficeSOCSO Federal Territory Kuala Lumpur StateOffice

CAWANGAN PENGURUSAN KUALITI

Fungsi utama Cawangan Pengurusan Kualitiadalah bagi menyumbang kepada kecemerlanganorganisasi menerusi sistem pengurusan yangberkualiti, usaha ke arah peningkatan kualiti sertapenambahbaikan perkhidmatan pelangganmenerusi sistem kawalan dokumen dan programpeningkatan produktiviti dan kualiti.

Sistem Pengurusan Kualiti MS ISO 9001:2000

Bagi pelaksanaan Sistem Pengurusan Kualiti(SPK) MS ISO 9001:2000); ianya diterima pakaibagi skop pendaftaran memproses permohonantuntutan Faedah FHUS melalui SIKAP yangmerangkumi sehingga bayaran pertama. SPK iniditerima pakai di :-

Ibu Pejabat PERKESOPejabat PERKESO Negeri WilayahPersekutuan Kuala Lumpur

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Kursus Pemahaman dan Penyediaan Dokumentasi ke Arah PeralihanMS ISO 9001:2008Understanding and Preparing Documentation for The Shift to MS ISO9001:2008 Course

Bengkel Penyediaan Dokumentasi ke Arah Peralihan MS ISO 9001:2008Preparing Documentation for The Shift to MS ISO 9001:2008 Work-shop

Taklimat Teknik Menjawab Laporan Ketidakakuran (NCR) dan RootCause AnalysisBriefing on Answering NCR and Root Course Analysis

Taklimat Laporan Statistik PencapaianBriefing on Achievement Statistic Report

Maklumat KursusCourse Details

TarikhDate

3 hingga 6 Mac 20093 to 6 Mar 2009

10 hingga 13 Mei 200910 to 13 May 2009

28 Ogos 200928 August 2009

9 Oktober 20099 October 2009

Jadual 4.7: Aktiviti Taklimat dan Kursus Pengurusan KualitiTable 4.7: Quality Management Briefings and Courses

Sistem ini turut meliputi skop memprosespermohonan tuntutan FHUK melalui SIKAP yangmerangkumi sehingga bayaran pertama. SPK iniditerima pakai di :-

Ibu Pejabat PERKESOPejabat PERKESO Negeri, Negeri Sembilan

Mesyuarat Kajian Semula Pengurusan (MKSP)telah diadakan sebanyak tiga kali iaitu pada 12Mac, 26 Oktober dan 14 Disember 2009 bertujuanmenilai dan mengkaji semula keberkesanan,kesesuaian dan kecekapan Sistem PengurusanKualiti PERKESO. Audit Kualiti Dalaman telahdiadakan sebanyak dua kali iaitu pada 12 hingga18 Febuari 2009 dan 18 hingga 20 Ogos 2009 bagitujuan berikut;

Menentukan kepatuhan terhadap keperluanMS ISO 9001:2000;Menentukan sama ada Sistem PengurusanKualiti PERKESO dilaksanakan secaraberkesan dan dipelihara; danMengenalpasti peluang-peluang penambah-baikan.

Bagi meningkatkan kompetensi anggota dalampelaksanaan Sistem Pengurusan KualitiPERKESO, beberapa siri taklimat serta kursustelah dianjurkan seperti berikut:

This system also covered the scope of processingPD benefit applications through SIKAP until thefirst payout. This QMS was adopted at:

SOCSO Head OfficeSOCSO Negeri Sembilan State Office

Management Review Meetings (MRM) were heldthree (3) times, on 12 March, 26 October and 14December 2009, for the purpose of assessing andreviewing the effectiveness, relevance and adequacyof SOCSO Quality Management System. InternalQuality Audit were performed twice, from 12 to 18February 2009 and from 18 to 20 August 2009 forthe following purposes:

To ascertain compliance with MS ISO9001:2000 requirements;To ascertain SOCSO Quality ManagementSystem was effectively implemented andmaintained; andTo identify improvement opportunities.

To increase staff competency in implementing theSOCSO Quality Management System, a series ofbriefings and courses were held:

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Usaha ke arah Peningkatan Kualiti sertaPenambahbaikan Perkhidmatan Pelanggan

Pada tahun 2009, Pengurusan Kualiti telahmenjalankan projek pengemaskinian borang-borangdi intranet MyPERKESO. Suatu kajian terhadapkeberkesanan Audit Kualiti Dalaman telah diadakanbagi penambahbaikan proses dan prosedur kerjaaudit dalam serta meningkatkan kompetensijuruaudit kualiti dalaman PERKESO.

Sistem Kawalan Dokumen

Sistem kawalan dokumen sama ada dokumendalaman atau luaran PERKESO dilaksanakanmenerusi paparan di laman intranet MyPERKESO.Pengemaskinian Manual Prosedur Kerja (MPK)dan Standard Operating Procedure (SOP) bagikesemua aktiviti-aktiviti PERKESO turut dipaparkandi laman yang sama bagi memudahkan semuaanggota membuat rujukan dan panduan.Pengurusan Kualiti turut memastikan semuaanggota mempunyai Fail Meja masing-masing.

Program Peningkatan Produktiviti dan Kualiti

Sebanyak empat (4) penganugerahan kualiti telahdipertandingkan pada tahun 2009 iaitu;

Anugerah Pejabat PERKESO Terbaik 2008(Kategori Penguatkuasaan danPemprosesan Faedah)Anugerah Inovasi Terbaik PERKESO 2009Anugerah Cadangan Kualiti Terbaik PERKESO2009Anugerah Kumpulan Meningkatkan Mutu Kerja(KMK) Terbaik PERKESO 2009

Bagi Anugerah Inovasi Terbaik PERKESO 2009,satu Pembentangan Projek Inovasi TerbaikPERKESO 2009 telah diadakan pada 19 Novem-ber 2009 manakala Konvensyen KumpulanMeningkatkan Mutu Kerja (KMK) TerbaikPERKESO 2009 telah diadakan pada 23 Novem-ber 2009 bertempat di Dewan Persidangan Tingkat8, Menara PERKESO.

Bagi menghargai dan mengiktiraf anggotaPERKESO yang telah memberi komitmen dalamusaha-usaha pembudayaan kualiti melaluipenganugerahan tersebut, satu Majlis KemuncakSambutan Bulan Kualiti & Inovasi PERKESO 2008/2009 telah diadakan pada 23 November 2009 diHotel Berjaya Times Square yang dihadiri olehMenteri Sumber Manusia, Timbalan MenteriSumber Manusia, Pengurusan Atasan PERKESO,Pengarah PERKESO Negeri, Pengurus PejabatPERKESO serta anggota PERKESO.

Quality Enhancement and Customer ServiceImprovement Efforts

In 2009, Quality Management project was carriedout to update the forms at MyPERKESO intranet.Quality Management also conducted a survey onthe effectiveness of Internal Quality Audit toimprove the processes and procedures of internalauditing work and increase the competency ofSOCSO internal quality auditors.

Document Control System

Document control system for internal or externalSOCSO documents was implemented via displayson MyPERKESO intranet page. The updating ofWork Procedure Manual (WPM) and StandardOperating Procedure (SOP) for all SOCSOactivities were also displayed at the site for theconvenience of all staff looking for reference andguidance. Quality Management also ensured allstaff had their Job Specification.

Productivity and Quality EnhancementProgrammes

Four (4) quality awards were up for grabs in 2009.They were:

Best SOCSO Office Award 2008 (Enforcementand Benefits Processing Category)

SOCSO Best Innovation Award 2009SOCSO Best Quality Proposal Award 2009

SOCSO Best Work Quality EnhancementTeam Award 2009

A presentation of SOCSO Best Innovation Project2009 was held on 19 November 2009 inconjunction with the SOCSO Best Innovation Award2009, while SOCSO Convention on Best WorkQuality Enhancement Team (WQM) was held on23 November 2009 at Conference Hall, 8th floor,Menara PERKESO.

To show its appreciation and to recognise staffwho had given their commitment towards makingquality a culture, SOCSO Quality and InnovationMonth Celebration Summit 2008/2009 was held on23 November 2009 at Berjaya Times SquareHotel. The summit was attended by the Minister ofHuman Resources, the Deputy Minister of HumanResources, SOCSO Top Managements, SOCSOState Directors, SOCSO Office Managers andSOCSO staff.

Y.B. Datuk Dr. S. Subramaniam,Menteri Sumber Manusia melancarkan

mySMS PERKESO 15888 pada 20 Feb. 2009bagi membolehkan orang ramai mengemukakan

sebarang pertanyaan melalui khidmat pesanan ringkas.

Minister of Human Resources,Y.Bhg. Datuk Dr. S. Subramaniam,

launched mySMS PERKESO 15888 on20 Feb 2009 to enable the public to send their

queries through SMS.

OPS KESAN telahdilancarkan pada 4 Ogos

2009 bagi mengesanmajikan yang belummendaftar dengan

PERKESO.

Ketua Esekutif, En. K. Selvarajah turut serta turun padangdalam operasi OPS KESAN.Encik K. Selvarajah, SOCSO Chief Executive, joined theofficers during OPS KESAN.

OPS KESAN waslaunched on 4 August2009 to identify employerswho have not registeredwith SOCSO.

PERKESO, JKKP dan NIOSH bekerjasama mengadakanBengkel Pertolongan Cemas kepada pekerja sebagailatihan menghadapi sebarang kemungkinan sekiranyaberlaku bencana kerja.SOCSO, DOSH and NIOSH conducted First AidWorkshops to train employees in the event of workplaceaccidents.

RIDER SURVIVOR PROGRAMME dianjurkan bagimemberi pendidikan dan kesedaran kepada pekerjatentang keselamatan jalan raya.RIDER SURVIVOR PROGRAMME was organised toeducate employees and create awareness of RoadSafety.

Y.Bhg. Menteri Sumber Manusia turut serta memberipenerangan semasa Hari Bertemu Pelanggan yangdiadakan setiap Khamis minggu pertama setiap bulan.The Minister of Human Resources was present to meetwith the public during Meet-The-Client day on everyThursday in the first week of every month.

Program ceramah kepada pemimpin-pemimpin masyarakatbagi meningkatkan kefahaman dan kesedaran mengenaifungsi-fungsi PERKESO.Talks were organised to increase the understanding andawareness of the leaders of the community aboutSOCSO’s functions.

Timbalan Ketua Eksekutif, Tn. Hj. Aleyes Meh melawat danmenyampaikan cek kepada penerima faedah.Deputy Chief Executive, Tuan Hj. Aleyes Meh, visited andpresented the cheque to the benefit recipient.

Lawatan Pengurus Kes menyampaikan bantuan danpenilaian keberkesanan Program Kembali Bekerja(RTW) kepada Orang Berinsuran.Visit by Case Manager to hand out aid to InsuredPerson and evaluate the effectiveness of Return toWork (RTW) Programme.

Pengurus Besar Kanan Bahagian Operasi, Dr.Mohammed Azman meluangkan masa menziarahi danmenyampaikan bantuan kepada penerima faedah.The Senior General Manager, Operations, Dr.Mohamed Azman, visited and hand out aids to benefitrecipients.

Program Ibu Tunggal yang diadakan antara lain,membantu mereka mempelajari kemahiran bagimeningkatkan pendapatan keluarga.Programmes for Single Mothers were conducted toteach them skills to increase their household income.

PERKESO memenuhi tanggungjawab sosial denganmengadakan bengkel-bengkel kesihatan untuk ibu-ibutunggal.Health awareness workshops for single mothers wereconducted as part of SOCSO corporate socialresponsibilities.

Penerima faedah tidak melepaskan peluang beramahmesra dengan Y.B Menteri Sumber Manusia danPengerusi Lembaga, Datuk Abu Huraira dalam majlispenyerahan cek kepada penerima faedah.A benefit recipient chatting with the Minister of HumanResources and the Chairman of SOCSO Board, DatukAbu Huiraira, during a cheques presentation event.

Aktiviti pameran bagi menyampaikan maklumat lanjutmengenai produk dan perkhidmatan PERKESO.One of the exhibitions organised to dispenseinformation regarding SOCSO’s product and services.

Penerima faedah PERKESO menerima bantuan kerusiroda dari Menteri Sumber Manusia.SOCSO benefit recipient receiving his wheelchairfrom the Minister of Human Resources.

Integriti dan disiplin dititikberatkan dalammelaksanakan tugas.Integrity and discipline are core values ofSOCSO’s work practice.

Pinjaman Pendidikan kepada anak penerima faedahPERKESO yang telah ditukar kepada biasiswa keranapencapaian akademik yang cemerlang.The education loan of benefit recipients’ children whoexcel in their studies are converted to scholarship.

Gaya Hidup Sihat sentiasa diberi keutamaan olehPERKESO. Antara aktiviti yang dianjurkan ialahsukan antara jabatan.SOCSO advocate healthy lifestyles throughactivities such as interdivision sport events.

Program Anak Angkat dianjurkan bagi membantu anak-anak penerima faedah menghadapi peperiksaan SPM.Foster-Children Programmes were conducted to helpbenefit recipients’ children prepare for their SPMexamination.

Kumpulan Koir PERKESO yang berbakat besar.The highly talented SOCSO Choir.

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PENYATA PENGERUSI DAN SEORANG AHLI LEMBAGAPERTUBUHAN KESELAMATAN SOSIAL

STATEMENT BY THE CHAIRMAN AND A MEMBER OF THE BOARDSOCIAL SECURITY ORGANISATION

Kami, DATUK ABU HURAIRA BIN ABU YAZID dan K. SELVARAJAH yang merupakan Pengerusi dansalah seorang Ahli Lembaga PERTUBUHAN KESELAMATAN SOSIAL dengan ini menyatakan bahawa,pada pendapat Lembaga, Penyata Kewangan yang mengandungi Lembaran Imbangan, Penyata Pendapatan,Penyata Perubahan Dalam Ekuiti dan Penyata Aliran Tunai yang berikut ini berserta dengan nota-notakepada Penyata Kewangan di dalamnya, adalah disediakan untuk menunjukkan pandangan yang benardan saksama berkenaan kedudukan PERTUBUHAN KESELAMATAN SOSIAL pada 31 Disember 2009dan hasil kendaliannya serta perubahan kedudukan kewangannya bagi tahun berakhir pada tarikh tersebut.

We, DATUK ABU HURAIRA BIN ABU YAZID and K. SELVARAJAH being the Chairman and a Memberof the Board of the SOCIAL SECURITY ORGANISATION do hereby state that in the opinion of the Board,the accompanying Financial Statements which consist of the Balance Sheet, Income Statement, Statementof Changes in Equity and Cash Flow Statement with the Notes to the Financial Statements are drawn up soas to give a true and fair view of the state of affairs of the SOCIAL SECURITY ORGANISATION as at31 December 2009 and of the results and changes in the financial position for the year ended on that date.

Bagi pihak Lembaga / On behalf of the Board,

…………………………………….…………

Nama / Name : DATUK ABU HURAIRA BIN ABU YAZIDGelaran / Title : Pengerusi Lembaga PERKESO

Chairman, Board of SOCSOTarikh / Date : 29 JUN / JUNE 2010Tempat / Place : Kuala Lumpur

Bagi pihak Lembaga / On behalf of the Board,

……………………………………

Nama / Name : K. SELVARAJAHGelaran / Title : Ketua Eksekutif PERKESO

Chief Executive, SOCSOTarikh / Date : 29 JUN / JUNE 2010Tempat / Place : Kuala Lumpur

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PENGAKUAN OLEH PEGAWAI UTAMA YANG BERTANGGUNGJAWABKE ATAS PENGURUSAN KEWANGAN PERTUBUHAN KESELAMATAN SOSIAL

STATUTORY DECLARATION BY THE OFFICERPRIMARILY RESPONSIBLE FOR THE FINANCIAL MANAGEMENT OF

SOCIAL SECURITY ORGANISATION

Saya, HJH. SAMIHAH BT. MD RAZI, pegawai utama yang bertanggungjawab ke atas pengurusan kewangandan rekod-rekod perakaunan PERTUBUHAN KESELAMATAN SOSIAL, dengan ikhlasnya mengakuibahawa Lembaran Imbangan, Penyata Pendapatan, Penyata Perubahan Dalam Ekuiti dan Penyata AliranTunai bagi tahun 2009 yang berikut ini berserta dengan nota-nota kepada Penyata Kewangan di dalamnyamengikut sebaik-baik pengetahuan dan kepercayaan saya, adalah betul dan saya membuat ikrar inidengan sebenarnya mempercayai bahawa ia adalah benar dan atas kehendak-kehendak Akta AkuanBerkanun, 1960.

I, HJH. SAMIHAH BT. MD RAZI, being the officer primarily responsible for the financial managementand accounting records of SOCIAL SECURITY ORGANISATION, do solemnly and sincerely declare thatthe Balance Sheet, Income Statement, Statement of Changes in Equity and Cash Flow Statement for theyear 2009, and the accompanying Notes to the Financial Statements therein, to the best of my knowledgeand belief, are correct and I make this solemn declaration conscientiously believing the same to be trueand by virtue of the provisions of the Statutory Declarations Act, 1960.

Sebenarnya dan sesungguhnya diakuioleh penama di atasSubscribed and solemnlydeclared by the above nameddi / at AMPANG SELANGORpada / on 07 APRIL 2010

…………………………………………HJH. SAMIHAH BT. MD RAZIPengurus Besar KananBahagian PerbendaharaanPertubuhan Keselamatan SosialSenior General ManagerTreasury DivisionSocial Security Organisation

Di hadapan saya / Before me,

}

COMMISSIONER FOR OATHS

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ASET BUKAN SEMASANON CURRENT ASSETS

Harta Tanah, Loji dan PeralatanProperty, Plant and Equipment

Kerja Dalam PembinaanWork in Progress

Pelaburan / Investments

Pinjaman / Loans

ASET SEMASA / CURRENT ASSETS

Penghutang Faedah Caruman Lewat BayarInterest on Late Contributions’ Debtors

Pelbagai Penghutang / Sundry Debtors

Sekuriti Pasaran / Market Securities

Deposit Dengan Institusi Kewangan BerlesenDeposit with Licensed Financial Institutions

Baki di Bank dan Wang TunaiBank Balances and Cash

LIABILITI SEMASA / CURRENT LIABILITIES

Pelbagai Pemiutang dan Perbelanjaan TerakruSundry Creditors and Accrued Expenses

Aset Semasa Bersih / Net Current Assets

PERTUBUHAN KESELAMATAN SOSIAL / SOCIAL SECURITY ORGANISATIONLEMBARAN IMBANGAN / BALANCE SHEET

PADA 31 DISEMBER 2009 / AS AT 31 DECEMBER 2009

NOTANOTE

2009(RM)

2008(RM)

Nota-nota yang disertakan adalah merupakan sebahagian asasi Lembaran Imbangan ini.The accompanying notes form an integral part of this Balance Sheet.

5

6

7

8

9

10

11

12

13

14

438,903,148

120,948,076

12,311,845,711

58,736,575

12,930,433,510

21,462,690

143,069,664

824,678,004

3,740,800,000

37,350,273

4,767,360,631

(41,246,615)

(41,246,615)

4,726,114,016

17,656,547,526

320,438,312

187,933,133

8,652,078,436

78,557,422

9,239,007,303

37,245,087

222,468,262

1,447,854,867

5,404,000,000

50,680,827

7,162,249,043

(44,736,731)

(44,736,731)

7,117,512,312

16,356,519,615

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Dibiayai oleh / Financed by :-

KUMPULAN WANG KESELAMATAN SOSIALSOCIAL SECURITY FUND

KUMPULAN WANG PINJAMAN PERUMAHANHOUSING LOAN FUND

KUMPULAN WANG PINJAMAN KENDERAANVEHICLE LOAN FUND

KUMPULAN WANG PENDAHULUAN KOMPUTERCOMPUTER ADVANCE FUND

TABUNG PINJAMAN PENDIDIKANEDUCATION LOAN FUND

SUMBANGAN KERAJAAN MALAYSIACONTRIBUTION BY THE GOVERNMENT OFMALAYSIA

PERTUBUHAN KESELAMATAN SOSIAL / SOCIAL SECURITY ORGANISATIONLEMBARAN IMBANGAN / BALANCE SHEET

PADA 31 DISEMBER 2009 / AS AT 31 DECEMBER 2009

NOTANOTE

2009(RM)

2008(RM)

Nota-nota yang disertakan adalah merupakan sebahagian asasi Lembaran Imbangan ini.The accompanying notes form an integral part of this Balance Sheet.

15

17,582,829,125

15,550,000

4,100,000

200,000

53,868,400

1

17,656,547,526

16,283,064,214

17,050,000

3,500,000

200,000

52,705,400

1

16,356,519,615

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PENDAPATAN / INCOME

Caruman / Contributions

Pulangan Pelaburan / Investment Returns

Faedah Caruman Lewat Bayar (FCLB)Interest on Late Contributions (ILC)

Faedah / Interest

Lain-lain Pendapatan / Other Income

Kurang / Less:

Bayaran balik caruman dan FCLBContributions and ILC refunds

Pembatalan dan pengurangan FCLBCancellation and reduction of ILC

Jumlah Pendapatan / Total Income

PERBELANJAAN / EXPENDITURE

Belanja Tanggungan / Benefit Expenditure

Belanja Mengurus / Administrative Expenditure

Jumlah Perbelanjaan / Total Expenditure

Pendapatan Bersih Tahun SemasaNet Income for Current Year

PERTUBUHAN KESELAMATAN SOSIAL / SOCIAL SECURITY ORGANISATIONPENYATA PENDAPATAN / INCOME STATEMENT

BAGI TAHUN BERAKHIR 31 DISEMBER 2009 / FOR THE YEAR ENDED 31 DECEMBER 2009

NOTANOTE

2009(RM)

2008(RM)

Nota-nota yang disertakan adalah merupakan sebahagian asasi Penyata Pendapatan ini.The accompanying notes form an integral part of this Income Statement.

16

17

18

19

20

1,868,776,268

1,015,247,356

34,119,420

3,215,496

4,931,619

2,926,290,159

(1,629,951)

(25,264,378)

(26,894,329)

2,899,395,830

(1,408,724,492)

(190,643,427)

(1,599,367,919)

1,300,027,911

1,836,483,286

391,554,911

37,461,375

3,178,681

3,676,786

2,272,355,039

(1,852,548)

(40,006,501)

(41,859,049)

2,230,495,990

(1,199,144,591)

(189,467,896)

(1,388,612,487)

841,883,503

_____100

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Agihan Pendapatan Bersih Tahun Semasa kepada:Distribution of Net Income for Current Year to:

KUMPULAN WANG KESELAMATAN SOSIALSOCIAL SECURITY FUND

BENCANA KERJA / EMPLOYMENT INJURY

Rezab Teknikal / Technical Reserve

Rezab Luar Jangka / Contingent Reserve

Rezab Bebas / Free Reserve

PENCEN ILAT / INVALIDITY PENSION

PERTUBUHAN KESELAMATAN SOSIAL / SOCIAL SECURITY ORGANISATIONPENYATA PENDAPATAN / INCOME STATEMENT

PADA 31 DISEMBER 2009 / FOR THE YEAR ENDED 31 DECEMBER 2009

2009(RM)

2008(RM)

220,493,000

35,926,000

646,984,293

903,403,293

396,624,618

1,300,027,911

223,101,000

19,501,000

387,636,198

630,238,198

211,645,305

841,883,503

Nota-nota yang disertakan adalah merupakan sebahagian asasi Penyata Pendapatan ini.The accompanying notes form an integral part of this Income Statement.

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Nota-nota yang disertakan adalah merupakan sebahagian asasi Penyata ini.The accompanying notes form an integral part of this Statement.

PENYATA PERUBAHAN DALAM EKUITI/ STATEMENT OF CHANGES IN EQUITYBAGI TAHUN BERAKHIR 31 DISEMBER 2009FOR THE YEAR ENDED 31 DECEMBER 2009

KUMPULAN WANG KESELAMATAN SOSIALSOCIAL SECURITY FUND

KUMPULAN WANG KESELAMATAN SOSIALSOCIAL SECURITY FUND

2008

Baki pada 1 JanuariBalance as at 1 January

Pindahan Daripada/(Kepada)Transfer From/(To)

Kumpulan Wang Pendahuluan KomputerComputer Advance Fund

Kumpulan Wang Pinjaman KenderaanVehicle Loan Fund

Kumpulan Wang Pinjaman PerumahanHousing Loan Fund

Tabung Pinjaman PendidikanEducation Loan Fund

Agihan dari Lebihan PendapatanDistribution from IncomeSurplus

Baki pada 31 Disember 2008Balance as at 31 December 2008

Bencana KerjaEmployment Injury

Pencen IlatInvalidityPension

JumlahTotal

Rezab TeknikalTechnical Reserve

RM

Rezab Luar JangkaContingent Reserve

RM

Rezab BebasFree Reserve

RM RM RM

3,193,426,000

-

-

-

-

223,101,000

3,416,527,000

5,054,269,660

-

(100,000)

5,000,000

(900,400)

387,636,198

5,445,905,458

6,967,405,451

-

-

-

-

211,645,305

7,179,050,756

15,437,181,111

-

(100,000)

5,000,000

(900,400)

841,883,503

16,283,064,214

222,080,000

-

-

-

-

19,501,000

241,581,000

2009

Baki pada 1 JanuariBalance as at 1 January

Pindahan Daripada/(Kepada)Transfer From/(To)

Kumpulan Wang Pendahuluan KomputerComputer Advance Fund

Kumpulan Wang Pinjaman KenderaanVehicle Loan Fund

Kumpulan Wang Pinjaman PerumahanHousing Loan Fund

Tabung Pinjaman PendidikanEducation Loan Fund

Agihan dari Lebihan PendapatanDistribution from IncomeSurplus

Baki pada 31 Disember 2009Balance as at 31 December 2009

Bencana KerjaEmployment Injury

Pencen IlatInvalidityPension

JumlahTotal

Rezab TeknikalTechnical Reserve

RM

Rezab Luar JangkaContingent Reserve

RM

Rezab BebasFree Reserve

RM RM RM

3,416,527,000

-

-

-

-

220,493,000

3,637,020,000

5,445,905,458

-

(600,000)

1,500,000

(1,163,000)

646,984,293

6,092,626,751

7,179,050,756

-

-

-

-

396,624,618

7,575,675,374

16,283,064,214

-

(600,000)

1,500,000

(1,163,000)

1,300,027,911

17,582,829,125

241,581,000

-

-

-

-

35,926,000

277,507,000

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ALIRAN TUNAI DARIPADA AKTIVITI OPERASICASH FLOW FROM OPERATING ACTIVITIES

Pendapatan Bersih Tahun SemasaNet Income for Current Year

Tambah/(Kurang) Pelarasan Bagi:-Add/(Deduct) Adjustments For:

Pelunasan Premium/Diskaun Pelaburan BonAmortisation of Premium/Discounts for Investment in Bonds

Pendapatan Dividen PelaburanDividend Income from Investments

(Keuntungan)/Kerugian Modal Pelaburan Pengurus PortfolioCapital (Gains)/Losses on Investments Managed by PortfolioManagers

(Pembalikan Kerugian)/Kerugian Pelaburan Belum Realis(Reversal of Unrealised Losses)/Unrealised Lossesfrom Investments

Keuntungan Pelupusan Harta Tanah, Loji dan PeralatanGains from Disposal of Property, Plant and Equipment

Pendapatan Faedah PelaburanInterest Income from Investments

(Pembalikan Peruntukan)/Peruntukan Hutang RaguPinjaman Pendidikan(Reversal of Provision)/Provision for Doubtful Debtson Education Loan

Susutnilai Harta Harta Tanah, Loji dan PeralatanDepreciation of Property, Plant and Equipment

Peruntukan Hutang Ragu Belanja TanggunganProvision for Doubtful Debts on Benefit Expenditure

Peruntukan Penjejasan Nilai Pelaburan Bon PengurusPortfolioProvision for Impairment of Investment in BondsManaged by Portfolio Manager

Hapuskira Penghutang FCLBILC Debtors Written off

Hapuskira Penghutang Pinjaman PendidikanEducation Loan Debtors Written off

Hapuskira Penghutang Caruman/Tunggakan CarumanContributions/Contributions in Arrears’ Debtors Written off

PERTUBUHAN KESELAMATAN SOSIAL / SOCIAL SECURITY ORGANISATIONPENYATA ALIRAN TUNAI / CASH FLOW STATEMENT

BAGI TAHUN BERAKHIR 31 DISEMBER 2009FOR THE YEAR ENDED 31 DECEMBER 2009

2009(RM)

2008(RM)

841,883,503

(12,179,727)

(95,685,757)

(77,829,574)

356,632,971

(88,496)

(545,973,453)

83,927

16,530,494

439,820

-

-

-

-

1,300,027,911

(27,116,265)

(66,358,565)

(61,076,566)

(352,518,232)

(743,279)

(532,739,405)

(2,910,967)

16,652,408

208,210

4,654,299

13,128,460

33,621,798

1,301,063

Nota-nota yang disertakan adalah merupakan sebahagian asasi Penyata ini.The accompanying notes form an integral part of this Statement.

NOTANOTE

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Pertukaran Pinjaman Pendidikan ke BiasiswaConversion of Education Loan into Scholarship

Peruntukan Hutang Ragu Caruman/Tunggakan CarumanProvision for Doubtful Debts for Contributions/Contributions in Arrears

Peruntukan Hutang Ragu FCLBProvision for Doubtful Debts on ILC

Lebihan Pendapatan Sebelum Perubahan DalamModal KerjaIncome Surplus Before Changes in WorkingCapital

Tambahan/(Kurangan) Dalam Modal Kerja:-Increase/(Decrease) in Working Capital:

Penghutang Faedah Caruman Lewat BayarInterest on Late Contributions’ Debtors

Pelbagai Penghutang dan DepositSundry Debtors and Deposits

Pelbagai Pemiutang dan Perbelanjaan TerakruSundry Creditors and Accrued Expenses

Lebihan Pendapatan Selepas Perubahan DalamModal KerjaIncome Surplus After Changes in Working Capital

Pinjaman Anggota dan PendidikanStaff and Education Loans

TUNAI BERSIH DARIPADA AKTIVITI OPERASINET CASH FROM OPERATING ACTIVITIES

2009(RM)

2008(RM)

253,713

-

-

(973,643,328)

326,384,583

2,653,937

28,195,385

(3,490,116)

27,359,206

353,743,789

(2,512,964)

351,230,825

181,177

195,238

2,771,185

(354,922,195)

486,961,308

20,515,998

(16,149,655)

7,197,357

11,563,700

498,525,008

(712,604)

497,812,404

PERTUBUHAN KESELAMATAN SOSIAL / SOCIAL SECURITY ORGANISATIONPENYATA ALIRAN TUNAI / CASH FLOW STATEMENT

BAGI TAHUN BERAKHIR 31 DISEMBER 2009FOR THE YEAR ENDED 31 DECEMBER 2009

Nota-nota yang disertakan adalah merupakan sebahagian asasi Penyata ini.The accompanying notes form an integral part of this Statement.

NOTANOTE

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ALIRAN TUNAI DARIPADA AKTIVITIPELABURAN:-CASH FLOW FROM INVESTING ACTIVITIES:

Perolehan Harta Tanah, Loji dan PeralatanAcquisition of Property, Plant and Equipment

Pindahan Kerja Dalam Pembinaan kepadaHarta Tanah, Loji dan PeralatanTransfer from Work in Progress to Property, Plantand Equipment

Kerja Dalam Pembinaan / Work in Progress

Sekuriti Kerajaan MalaysiaMalaysian Government Securities

Sekuriti Hutang Swasta / Private DebtSecurities

Sekuriti Pasaran / Market Securities

Saham Tersiar Harga / Quoted Shares

Dividen Diterima / Dividends Received

Hasil Pelupusan Harta Tanah, Loji danPeralatanProceeds from Disposal of Property, Plant andEquipment

Faedah Diterima / Interest Received

TUNAI BERSIH DARIPADA AKTIVITIPELABURANNET CASH FROM INVESTING ACTIVITIES

(KURANGAN)/TAMBAHAN BERSIH TUNAI DANKESETARAAN TUNAINET (DECREASE)/INCREASE IN CASH ANDCASH EQUIVALENTS

TUNAI DAN KESETARAAN TUNAI PADAAWAL TAHUNCASH AND CASH EQUIVALENTS AT THEBEGINNING OF THE YEAR

TUNAI DAN KESETARAAN TUNAI PADAAKHIR TAHUNCASH AND CASH EQUIVALENTS AT THEEND OF THE YEAR

PERTUBUHAN KESELAMATAN SOSIAL / SOCIAL SECURITY ORGANISATIONPENYATA ALIRAN TUNAI / CASH FLOW STATEMENT

BAGI TAHUN BERAKHIR 31 DISEMBER 2009FOR THE YEAR ENDED 31 DECEMBER 2009

2009(RM)

2008(RM)

(15,524,464)

(120,057,856)

66,985,057

(2,942,171,801)

(19,923,189)

623,176,863

(263,892,513)

67,662,194

1,208,355

574,775,975

(2,027,761,379)

(1,676,530,554)

5,454,680,827

3,778,150,273

(8,713,238)

(80,162,415)

(52,277,529)

(376,195,393)

(146,955,606)

259,588,956

(64,250,361)

95,685,757

200,618

545,973,453

172,894,242

670,706,646

4,783,974,181

5,454,680,827

Nota-nota yang disertakan adalah merupakan sebahagian asasi Penyata ini.The accompanying notes form an integral part of this Statement.

NOTANOTE

21

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PERTUBUHAN KESELAMATAN SOSIAL / SOCIAL SECURITY ORGANISATIONNOTA-NOTA KEPADA PENYATA KEWANGANBAGI TAHUN BERAKHIR 31 DISEMBER 2009

NOTES TO THE FINANCIAL STATEMENTFOR THE YEAR ENDED 31 DECEMBER 2009

1. MAKLUMAT KORPORAT DAN AKTIVITIUTAMA1.1 Pertubuhan Keselamatan Sosial

(PERKESO) telah ditubuhkan sebagaiJabatan Kerajaan pada 1 Januari 1971bagi menguatkuasakan AktaKeselamatan Sosial Pekerja, 1969.Mulai 1 Julai 1985, PERKESO telahmenjadi sebuah Badan BerkanunPersekutuan. PERKESO bertang-gungjawab dalam memberi perlindungankeselamatan sosial kepada orangberinsurans dan tanggungan merekayang layak menerusi pembayaranfaedah di bawah Skim-skimKeselamatan Sosial di sampingmeningkatkan kesedaran mengenaikeselamatan dan kesejahteraan pekerjadi Malaysia.

1.2 PERKESO mentadbir dua jenis skimkeselamatan sosial iaitu skim insuransbencana pekerjaan dan skim pencenilat. Skim-skim ini memberiperlindungan kepada para pekerja dantanggungan yang layak apabilaberlakunya kejadian luar jangka yangmenimpa pekerja berkenaan sepertibencana pekerjaan, keilatan dankematian. Skim ini turut meliputikemudahan pemulihan terhadap pekerjayang ditimpa bencana bagimembolehkannya kembali aktif dalamkehidupan harian dan kembali bekerjadengan secepat mungkin.

1.3 Ibu Pejabat PERKESO terletak diMenara PERKESO, 281 Jalan Ampang,50538 Kuala Lumpur. PERKESOmempunyai 13 buah Pejabat Negeridan 32 buah Pejabat PERKESO diseluruh negara.

1.4 Bilangan keseluruhan anggotaPERKESO pada akhir tahun kewangansemasa adalah seramai 2,003 orang(2008: 1,659 orang).

1. CORPORATE INFORMATION AND MAINACTIVITIES1.1 Social Security Organisation (SOCSO)

was established as a GovernmentDepartment on 1 January 1971 toenforce the Employee Social SecurityAct 1969. SOCSO became a StatutoryBody on 1 July 1985. SOCSO isresponsible for providing social securityto insured person and their eligibledependants through payments ofbenefits under Social SecuritiesSchemes and increasing the awarenessof security and wellness among workersin Malaysia.

1.2 SOCSO administers two social securityschemes, the employment injuryinsurance scheme and the invaliditypension scheme. These schemesprovide protections for employee andhis/her eligible dependants should theany unforeseen events occur to him/here.g. employment injury, invalidity anddeath. These schemes also providerehabilitation facilities for injuredemployees to enable them to regaintheir ability to perform routine activitiesand return to work as soon as possible.

1.3 SOCSO’s Head Office is located atMenara PERKESO, 281 Jalan Ampang,50538 Kuala Lumpur. SOCSO has 13State Offices and 32 SOCSO Officesthroughout the country.

1.4 The number of SOCSO employees atthe end of current financial year is 2,003(2008: 1,659).

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2. OBJEKTIF DAN POLISI PENGURUSANRISIKO KEWANGAN

Secara umumnya, pelaburan PERKESOdalam instrumen pelaburan di dalam pasarankewangan tempatan telah mendedahkannyakepada beberapa risiko kewangan semasaseperti risiko pasaran, risiko kadar faedah,risiko kredit, risiko kecairan, risiko pelaburandan risiko operasi. Objektif dan polisipengurusan risiko kewangan PERKESOadalah untuk memastikan bahawa danamodal pelaburan sentiasa terpelihara danpulangan pelaburannya berada pada tahapoptimum bagi membiayai komitmenperbelanjaan tanggungan dan perbelanjaanoperasi berikutan kemungkinan persekitaranpasaran kewangan tempatan yang sentiasaberubah.

(a) Risiko Pasaran

Risiko pasaran merupakan risiko kerugianyang berpotensi berlaku disebabkanperubahan nilai portfolio pelaburan atauinstrumen kewangan lain berikutanperubahan dalam pembolehubah pasaranseperti kadar faedah semasa, kesanpertukaran matawang dan kesan perubahanharga saham di Bursa Malaysia . PelaburanPERKESO dikendalikan oleh PengurusPortfolio dan Pengurusan PERKESO.Pelaburan di dalam ekuiti merupakanpelaburan jangka panjang dan penjualannyadilaksanakan untuk mendapatkan pulanganmaksimum. Risiko Pasaran diuruskan dandiimbangkan dengan kaedahmempelbagaikan pendedahan pelaburanPERKESO kepada instrumen pelaburanberkualiti tinggi dan instrumen kewanganberkecairan tinggi bagi tujuan pemeliharaanmodal.

(b) Risiko Kadar Faedah

Risiko kadar faedah adalah risiko nilaiinstrumen kewangan akan berubah berikutansensitivitinya terhadap perubahan kadarfaedah di pasaran semasa. Walaubagaimanapun, ia terhad kepada pelaburanjangka pendek dengan institusi kewanganberlesen dan pelaburan dalam sekuriti bonyang diuruskan oleh Pengurus Portfolio danPengurusan PERKESO. PelaburanPERKESO di dalam sekuriti bon merupakanpelaburan jangka panjang dalam gredberkualiti tinggi yang dipegang untukmengoptimumkan pulangan pelaburan.

2. FINANCIAL RISK MANAGEMENTOBJECTIVE AND POLICY

In general, SOCSO’s investments ininvestment instruments in domestic financialmarket had exposed it to a number of currentfinancial risks such as, market risk, interestrates risk, credit risk, liquidity risk,investment risk and operationsrisk. SOCSOfinancial risk management objectives andpolicies are to ensure its investment capitalis always preserved at optimum level tofinance commitments of its benefit andoperational expenditure. This is in view ofthe possible volatility of domestic financialmarket.

(a) Market Risk

Market risk is the risk of potential lossesdue to volatility in the value of investmentportfolio or other financial instrumentsreflected by the changes in market variablessuch as current interest rates, the impact ofcurrency exchange rates and the impact ofthe volatility of shares prices quoted in BursaMalaysia. Portfolio Managers and SOCSO’sinvestment team manage SOCSO’sinvestments. Investments in equities arelong-term investments and their disposalsare carried-out in a manner that would resultin deriving maximum returns. The MarketRisk is managed and balanced by using themethod of diversifying the exposure ofSOCSO’s investments into high qualityinvestment instruments and financialinstruments for the purpose of capitalpreservation.

(b) Interest Rate Risk

Interest risk is the risk of changes in thevalue of the financial instruments due to itssensitivity to the fluctuation of interest ratesin the current market. Nevertheless, the riskis restricted to short term investments withlicensed financial institutions andinvestments in bond securities which aremanaged by Portfolio Managers andSOCSO’s investment team. SOCSO’sinvestments in bond securities are long-terminvestments in a high quality gradedsecurities which are held to optimise thereturn on investments.

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(c) Risiko Kredit

Risiko kredit adalah risiko yang berlakudisebabkan oleh ketidakupayaan pihak yangberurusniaga untuk memenuhitanggungjawab pembayaran faedah ataupulangan pelaburan seperti yang telahdipersetujui ketika kontrak dikuatkuasakan.Pendedahan PERKESO terhadap risikokredit adalah menerusi aktiviti-aktivitipinjaman yang diberikan, urusniaga umum,penempatan tunai dan pelaburan di institusikewangan berlesen. PERKESO mengurus-kan risiko kreditnya dengan memantausecara berterusan kedudukan kewangan dankeupayaan kredit pihak-pihak terbabit yangmana PERKESO mempunyai kepentingandalam urusniaga terbabit.

(d) Risiko Kecairan dan Aliran Tunai

Risiko kecairan dan aliran tunai adalah risikoyang berlaku apabila dana yang diperlukantidak mencukupi bagi memenuhi komitmenkewangan apabila ia perlu dijelaskan.PERKESO sentiasa mengawasi aliran tunaikeluar dan masuk yang diunjurkansepanjang masa bagi memastikan bahawakedudukan kewangannya sentiasa kukuhdan kecairan tunai sentiasa terjamin. Selainitu, PERKESO sentiasa memastikan tahapkecairan aset adalah mencukupi dan tersediaada apabila diperlukan melalui penempatansejumlah tunai dan deposit mudah cair diinstitusi-institusi kewangan berlesenberdasarkan anggaran komitmen kewanganyang perlu diselesaikan.

(e) Risiko Pelaburan

Risiko pelaburan adalah risiko pelaburanyang tidak dapat memberi kadar pulanganyang dijangkakan dan termasuk keadaan dimana kemungkinan kehilangan sebahagianatau kesemua amaun yang dilaburkan.Pendedahan PERKESO kepada risikopelaburan dikawal dengan pematuhanberterusan terhadap Akta KeselamatanSosial Pekerja 1969 serta Dasar dan GarisPanduan Pelaburan yang ditetapkan olehKementerian Kewangan dari semasa kesemasa.

(f) Risiko Operasi

Risiko operasi merupakan risiko kerugianyang wujud berikutan kegagalan dalamproses kawalan dalaman organisasi.

(c) Credit Risk

Credit risk is the risk of the parties involvedin business transactions not able to fulfil theirresponsibilities to pay the interest or thereturn on investment as agreed when thecontract was enforced. SOCSO’s exposureto credit risk is via loaning activities, generalbusiness transactions, cash placements andinvestments with licensed financialinstitutions. SOCSO manages its credit riskby continuously monitoring the financialstanding and credit worthiness of relatedparties where SOCSO has interest in the saidbusiness.

(d) Liquidity and Cash Flow Risk

Liquidity and cash flow risk occur when fundsneeded are inadequate to meet their financialcommitments as and when they fall due.SOCSO always monitors projected cashoutflows and inflows at all times to ensure ithas sound financial position with ampleliquidity. Furthermore, SOCSO alwaysensure their assets liquidity level is adequateand available upon needful through theplacement of a certain amount of cash andliquidable deposits at licensed financialinstitutions based on the estimated financialcommitments.

(e) Investment Risk

Investment risk is the risk of investmentsnot giving the expected returns and includingthe risk of losing part or all invested amount.SOCSO’s exposure to investment risk ismitigated by continuous adherence to theEmployees’ Social Security Act 1969, andInvestment Policies and Guidelines as setout from time to time by the Ministry ofFinance.

(f) Operation Risk

Operation risk is the risk of losses that existsdue to the failure of organisation internalcontrol. SOCSO used planned and

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Pendekatan pengurusan risiko operasi yangterancang dan konsisten diguna pakaiPERKESO bagi menjajar strategi, polisi,proses, teknologi dan peningkatanpengetahuan di kalangan anggota bertujuanmewujudkan nilai tambah danpenambahbaikan berterusan terhadapproses kerja di samping mengamalkan urustadbir korporat yang baik bertujuanmemastikan kawalan dalaman yangmenyeluruh dilaksanakan.

3. POLISI PERAKAUNAN YANG PENTING

3.1 Asas Perakaunan

Penyata Kewangan PERKESO yangditunjukkan di muka surat 97 hingga 104telah disediakan menurut konvensyen kossejarah dan mematuhi keperluan piawaianperakaunan yang diluluskan oleh LembagaPiawaian Perakaunan Malaysia untuk digunapakai oleh entiti persendirian (“PERS”)sepertimana dinyatakan dalam PekelilingPerbendaharaan Bil. 4 Tahun 2007.

3.2 Harta Tanah, Loji dan Peralatan danSusutnilai

(a) Harta Tanah, Loji dan Peralatandinyatakan pada kos selepasditolak susutnilai terkumpul dan rugipenjejasan nilai. Tanah milik bebasdan kerja dalam pembinaan tidakdisusutnilai. Harta Tanah, Loji danPeralatan yang lain disusutnilaimengikut kaedah garis lurusberdasarkan anggaran hayatkegunaannya pada kadar berikut:

consistent operational risk managementapproach to align its strategy, policy,process, technology and knowledgeenhancement among their staff to createvalue-add and continuously improving workprocesses while practising good corporategovernance to ensure the implementation ofcomprehensive internal control.

3. IMPORTANT ACCOUNTING POLICIES

3.1 Basic Accounting

The SOCSO Financial Statementspresented on page 97 to 104 were preparedaccording to the historical cost conventionand comply with the approved accountingstandards of the Malaysian AccountingStandards Board applicable for privateentities (“PERS”) as stated in the TreasuryCircular No. 4, Year 2007.

3.2 Property, Plant and Equipment andDepreciation

(a) Property, Plant and Equipment arestated at cost less accumulateddepreciation and impairmentlosses. Freehold property andwork-in-progress are notdepreciated. Other property, plantand equipment are depreciated ona straight line basis over theirestimated useful life at the followingrates:

Tanah Pajakan / Leasehold Land Baki Tempoh PajakanRemaining Lease Period

Bangunan Pejabat / Office Buildings 2%

Kenderaan Bermotor / Motor Vehicles 20%

Komputer Peribadi / Personal Computers 33 1/3 %

Peralatan Komputer / Computer Equipments 20%

Peralatan Pejabat / Office Equipments 10% - 20%

Ubahsuai Pejabat / Office Renovations 33 1/3 %

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(b) Peralatan Pejabat dan Komputeryang diperolehi pada kos yangkurang daripada RM1,000 seunitdan tidak memerlukan kepadapenyelenggaraan berjadualdisusutnilai sepenuhnya pada tahunperolehan dan dicajkan sebagaiaset yang tidak dipermodalkan didalam Penyata Pendapatan.

(c) Penilaian semula ke atas hartatanah yang terdiri daripada tanahdan bangunan akan dibuat setiaplima (5) tahun atau pada tempohyang lebih pendek apabila nilaisaksama ke atas tanah yangdinilaikan semula dijangkamenunjukkan perbezaan yangketara dengan nilai dibawa hartatanah berkaitan.

(d) Semakan dibuat ke atas amaundibawa bagi harta tanah untukmenentukan sama ada terdapatapa-apa petunjuk bahawa aset telahmengalami rugi penjejasan nilai.Sekiranya mana-mana petunjuksedemikian wujud, rugi penjejasannilai dikira dengan membandingkanamaun dibawa bagi harta tanahdengan nilai penilaian harta tanahdalam tahun semasa. Pembalikanakan dibuat ke atas rugi terjejasyang diiktiraf dalam sesuatu tahunapabila terdapatnya petunjukbahawa rugi penjejasan nilai yangdiiktiraf bagi harta tanah berkaitantidak lagi wujud atau telahberkurangan. Rugi penjejasan nilaidiperuntukkan sekiranya nilaidibawa aset melebihi nilai bolehpulihnya seperti dinyatakan di Nota3.10

(e) Keuntungan atau kerugianpelupusan Harta Tanah, Loji danPeralatan ditentukan denganmembandingkan hasil pelupusanbersih dengan nilai dibawa asetberkenaan dan perbezaan tersebutdiiktiraf terus di dalam PenyataPendapatan dalam tempoh ianyadilupuskan.

(b) Office and Computer Equipmentsacquired with the cost of less thanRM1,000 a unit which do not requireregular maintenance are fullydepreciated on the year they areacquired and charged as non-capitalasset in the Income Statement.

(c) Revaluation of properties whichconsist of land and buildings arecarried out every 5 (five) years or atshorter intervals when the fair valueof the land being revalued isexpected to be significantly differentfrom the carrying amount of therespective properties.

(d) A review is carried out on the carryingamount of properties to determinewhether there are any indications ofimpairment loss. If such indicationsexist, impairment loss is calculatedby comparing the carrying amountof the property with the valuationamount of the property in the currentyear. A reversal of impairment lossrecognised will be carried-out whenthere are indications that theimpairment loss recognised for therespective property no longer existsor has been reduced. Impairmentloss is recognised if the carryingamount of asset is more than itsrecoverable amount as stated onNote 3.10.

(e) The profit or loss from the disposalof Property, Plant and Equipment isdetermined by comparing the netproceed from the disposal with thecarrying value of the asset and thedifference is recognised immediatelyin the Income Statement in theperiod they are disposed.

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3.3 Asas Penilaian Pelaburan

(a) Sekuriti Kerajaan Malaysia, BonJaminan Kerajaan, Sekuriti HutangSwasta dan lain-lain sekuriti bondinyatakan pada nilai kos dandiselaraskan untuk pelunasanpremium dan diskaun dari tarikhpembelian hingga ke tarikh matang.Peruntukan bagi penjejasan nilaipelaburan bagi sekuriti berkenaandibuat apabila Panel Pelaburanberpendapat bahawa ianya perludiperuntukkan.

(b) Saham-saham tersiar harga danpelaburan dengan PengurusPortfolio dinyatakan pada nilaiterendah di antara nilai kos atau nilaipasaran. Peruntukan bagi kerugianatau pembalikan kerugian belumrealis akan dibuat bagimengakaunkan perbezaan amaundi antara nilai kos dan nilai pasaranpada tarikh Lembaran Imbangan.

3.4 Pengiktirafan Pendapatan

(a) Caruman diiktiraf atas dasarterimaan tunai yang diubahsuai.

(b) Faedah Caruman Lewat Bayar(FCLB) diambilkira berdasarkannotis tuntutan yang dikeluarkan dandiselaraskan dengan pembatalandan pengurangan amaun yang diberikepada majikan.

(c) Faedah atas Sekuriti KerajaanMalaysia, Sekuriti Hutang Swasta,Bon Jaminan Kerajaan, SimpananTetap dan Pasaran Wang diiktirafmengikut asas akruan.

(d) Dividen pelaburan saham diiktirafapabila hak pemegang sahamuntuk menerima bayaran dividentelah dapat dipastikan.

(e) Faedah di atas PinjamanPendidikan diiktiraf mengikut asasakruan berdasarkan kaedah bakiberkurangan.

3.3 Basis for Investment Valuation

(a) Malaysian Government Securities,Government Secured Bonds, PrivateDebts Securities and other bondsecurities are stated at cost andadjusted for amortisation of premiumand discounts from the date ofpurchase to maturity. The provisionfor impairment of investmentsecurities shall be made when thePanel of Investments agreed thatthe amount need to be provided.

(b) Quoted shares and investmentsmanaged by Portfolio Managers arestated at the lowest cost or marketvalue. Provision or reversal ofunrealised losses shall be made toaccount for the difference betweenthe cost and the market value onthe Balance Sheet date.

3.4 Income Recognition

(a) Contributions are recognised on amodified cash basis.

b) Interest on Late Contributions (ILC)is counted based on the notice ofclaim issued and adjusted with thecancellations and reduction ofamount given to employers.

(c) Interest on Malaysian GovernmentSecurities, Private Debts Securities,Government Secured Bond, FixedDeposits and Money Market arerecognised according to accrualbasis.

(d) Dividends from share investmentsare recognised when the right ofshareholders to receive dividendshas been established.

(e) Interest on Education Loan isrecognised on accrual basis basedon reducing balance method.

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(f) Pendapatan sewa ruang pejabatdiiktiraf mengikut asas akruanberdasarkan perjanjian sewaanyang masih berkuatkuasa.

(g) Kompaun diakaunkan secara tunaidalam tahun ianya diterima.

3.5 Pinjaman Anggota

Pinjaman anggota PERKESOdinyatakan pada kos dan pembayaranbalik pinjaman oleh anggota adalahmenerusi skim potongan gaji. Bakipinjaman akan diselaraskan nilainyasekiranya Lembaga PERKESOberpendapat bahawa peruntukan hutangragu perlu dibuat terhadap ansuranpinjaman yang tertunggak atau tidakberbayar.

Terdapat 3 jenis skim pinjaman yangditawarkan kepada anggota PERKESOpada kadar caj perkhidmatan yangdiluluskan oleh Lembaga PERKESOberdasarkan terma dan syaratperkhidmatan sebagaimana berikut:-

(a) Pinjaman Perumahan(b) Pinjaman Kenderaan(c) Pendahuluan Komputer

Dana yang digunakan untuk membiayaipinjaman ini diperuntukkan daripadaKumpulan Wang Keselamatan Sosial.Tahap peruntukan dana daripadaKumpulan Wang Keselamatan Sosialini adalah tertakluk kepada had amaunyang diluluskan oleh LembagaPERKESO.

3.6 Tabung Pinjaman PendidikanPERKESO

Tabung Pinjaman PendidikanPERKESO merupakan satukemudahan pendidikan dalam bentukpinjaman atau biasiswa kepada anaktanggungan seseorang berinsuransyang menerima bayaran faedah secaraberkala, yang memenuhi syarat-syaratkelayakan yang ditetapkan olehPERKESO bagi mengikuti pengajian dimana-mana institusi pengajian tinggiyang diluluskan di Malaysia. Faedahini termaktub di dalam peruntukan

(f) Income from rental of office spaceis recognised on accrual basisbased on existing enforceablerental agreement.

(g) Compounds are accounted for oncash basis in the year they arereceived.

3.5 Staff Loan

SOCSO’s staff loans are stated at costand the repayment of loans byemployees are carried out via salarydeduction scheme. The loan balancesshall be adjusted if the Board of SOCSOis in the opinion that the provision fordoubtful debts shall be made on theoutstanding or unpaid loan instalments.

There are 3 types of loan schemesoffered to SOCSO’s employees atservice charges approved by the Boardof SOCSO based on the terms andconditions of the service. The loanschemes are as follows:-

(a) Housing Loan(b) Vehicle Loan(c) Computer Advance

Funds used to finance the loans areallocated from the Social Security Fund.The amount of funds allocated from theSocial Security Fund is subject to theapproval by the Board of SOCSO.

3.6 SOCSO’s Education Loan Fund

The SOCSO’s Education Loan Fund isone of the education facilities providedin the form of loans or scholarship toinsured persons’ dependants whoreceive periodic payments and fulfil theeligibility criteria set by SOCSO tofurther their studies in any approvedinstitutions of higher learning inMalaysia. The benefit is embodied inthe provisions under Section 57A,Employees’ Social Security Act 1969.

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undang-undang di bawah Seksyen 57A,Akta Keselamatan Sosial Pekerja 1969.

Dana yang digunakan adalahdiperuntukkan daripada KumpulanWang Keselamatan Sosial secaraberperingkat-peringkat berdasarkanpermohonan-permohonan pinjamanpendidikan yang telah diluluskan olehJawatankuasa Pinjaman PendidikanPERKESO.

Pinjaman ini dinyatakan pada kos dantertakluk kepada caj perkhidmatan sertaterma-terma dan syarat-syaratperjanjian yang telah dipersetujuibersama di antara PERKESO danpeminjam serta penjamin-penjaminpeminjam. Baki pinjaman akandiselaraskan nilainya sekiranyaLembaga PERKESO berpendapatbahawa peruntukan hutang ragu atauhapuskira perlu dibuat terhadap bakipinjaman yang tidak berbayar danamaun pinjaman yang ditukarstatusnya kepada biasiswa.

3.7 Peruntukan Bagi Manfaat Anggota

(a) Manfaat Jangka PendekGaji, bonus dan carumanPERKESO diiktiraf sebagaiperbelanjaan pada tahun di manaperkhidmatan diberikan olehpekerja.

(b) Pelan Caruman TetapCaruman dibuat kepada institusisimpanan pekerja bagi pekerjayang memilih faedah simpananpekerja atau Tabung AmanahPencen Kerajaan bagi pekerja yangdiletakkan di dalam skim pencen.Caruman ini diiktiraf sebagaiperbelanjaan pada tahun di manaperkhidmatan diberikan olehpekerja.

(c) Manfaat Jangka PanjangManfaat pekerja jangka panjangmerupakan faedah perubatanpesara serta orang tanggunganpesara yang layak dan dibayarselepas anggota bersara dariperkhidmatan PERKESO. Faedahperubatan ini diiktiraf sebagaiperbelanjaan pada tahun ianyadibayar.

The funds are allocated from the SocialSecurity Fund on a staggered basis,based on applications that have beenapproved by the SOCSO’s EducationLoan Committee.

The loan is stated at cost and subjectto service charges and terms andconditions mutually agreed uponbetween SOCSO and the borrowersand the borrowers’ guarantors. The loanbalances shall be adjusted if the Boardof SOCSO is in the opinion thatprovision for doubtful debts or write-offshall be made for unpaid loan balancesor loan amounts converted intoscholarships.

3.7 Provisions for Employee Benefits

(a) Short-term BenefitsSalaries, bonuses and SOCSOcontributions are recognised asexpenses in the year services arerendered by employees.

(b) Fixed Contributions PlanContributions are made to theEmployees Provident Fund forthose who opt for this scheme orto the Government Pension TrustFund for those who fall under thepension scheme. Contributions arerecognised as expenses in the yearservices are rendered byemployees.

(c) Long-term BenefitsLong-term employee benefitsinclude medical benefit for retireesand their eligible dependants andare paid after the employee retiresfrom SOCSO. This medical benefitis recognised as expenses duringthe year it is paid.

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3.8 Agihan Lebihan Pendapatan

Lebihan Pendapatan Kumpulan WangKeselamatan Sosial diagih sepertiberikut:-

(a) Rezab Teknikal yang merupakantanggungan aktuari iaitu nilai modaldianggarkan atas bayaran pencen(estimated capitalised value ofpension awards) untuk FaedahOrang Tanggungan dan FaedahHilangupaya Kekal bagi kes-kesBencana Kerja dan PencenPenakat bagi kes Skim Pencen Ilatyang telah diluluskan dan dibayarpada tarikh Lembaran Imbangan.Tiada peruntukan dibuat bagi kes-kes Bencana Kerja yang telahdilaporkan tetapi belum dibayarpada tarikh tersebut.

(b) Rezab Luar Jangka mempunyaiamaun yang bersamaan dengan 6bulan perbelanjaan atas faedahtermasuk nilai modal atas bayaranpencen (capitalised value ofpension awards) purata bagi 3tahun berturut-turut termasuk tahunyang berkenaan untuk memenuhiturun naik rambang dalamperbelanjaan tersebut dalamsesuatu tahun.

(c) Rezab Bebas mengandungi bakidalam Kumpulanwang tersebutsetelah ditolak peruntukan RezabTeknikal dan Rezab Luar Jangkapada tarikh Lembaran Imbangan.

3.9 Tunai dan Kesetaraan Tunai

Tunai dan kesetaraan tunai terdiridaripada wang tunai di tangan, tunai dibank, deposit serta pelaburan jangkapendek lain yang mempunyai kecairantinggi yang sedia ditukar kepada tunaidan tidak tertakluk kepada risikoperubahan nilai yang signifikan.

3.10 Penjejasan Nilai Aset

Amaun dibawa aset selain inventori,aset cukai tertunda dan aset kewangandikaji semula pada setiap tarikhLembaran Imbangan untuk menentukansama ada terdapat sebarang petunjuk

3.8 Income Surplus Distribution

The Social Security Fund incomesurplus is distributed as follows:

(a) Technical Reserve, which is anactuarial liability based on theestimated capitalised value ofpension awards for Dependants’Benefit and PermanentDisablement Benefit for cases ofEmployment Injury and Survivors’Pension approved and paid on thedate of the Balance Sheet. Noallocation was made for cases ofEmployment Injury reported but notpaid on the date.

(b) Contingent Reserve represents anamount equivalent to 6 monthsexpenditure on benefits, includingaverage capitalised value ofpension awards for 3 consecutiveyears including the current year, toprotect against random fluctuationsin expenses for a particular year.

(c) Free Reserve represents thebalance of the SOCSO Fund afterdeducting Technical Reserve andContingent Reserve at the date ofthe Balance Sheet.

3.9 Cash and Cash Equivalents

Cash and cash equivalents consist ofcash in hand, cash in bank, depositsand other short-term investments withhigh level of liquidity, which is readilyconvertible into cash and not subjectto the risk of significant change in value.

3.10 Impairment of Asset Value

The carrying amount of assets, otherthan inventory, deferred tax assets andfinancial assets are reviewed at eachBalance Sheet date to determinewhether there is any indication of

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terhadap penjejasan nilainya. Sekiranyapetunjuk berkenaan wujud, amaun bolehpulih aset dianggarkan. Rugi penjejasannilai diiktiraf apabila amaun dibawa asetmelebihi amaun boleh pulihnya. Rugipenjejasan nilai diiktiraf dalam PenyataPendapatan dengan serta-merta.

Peningkatan berikutan di dalam amaunboleh pulih aset diolah sebagaipembalikan bagi penjejasan nilai yangsebelumnya dan diiktiraf setakat amaundibawa aset boleh ditentukan (setelahditolak pelunasan dan susut nilai)sekiranya tiada rugi penjejasan nilaidiiktiraf. Pembalikan ini diiktiraf dalamPenyata Pendapatan dengan serta-merta.

3.11 Mata Wang

Semua amaun adalah dinyatakandalam Ringgit Malaysia.

4. KEMUNGKINAN LUAR JANGKA

4.1 Liabiliti Kemungkinan LuarJangka

(a) Pernas Lityan Sdn Bhd

(i) Pernas Lityan Sdn Bhd telahmengemukakan tuntutangantirugi berjumlah RM9.19juta berikutan penamatankontrak kerana kegagalannyamelaksanakan Developmentof the Registration,Contribution and BenefitPayment System (T/PKS 3/98) dalam tempoh yangdijanjikan. Prosespengumpulan maklumat bagitujuan kajian kes masihdijalankan oleh PERKESOsebelum pertikaian ini dirujukkepada Majlis Timbangtara.

(ii) Tiada peruntukan bagi liabilitiluar jangka dibuat terhadapkes tersebut di dalam akaun2009 kerana berdasarkankepada fakta-fakta kes,PERKESO berpendapat

impairment in value. If such indicationsexist, estimation will be made for theamount recoverable from the assets.Impairment losses are recognised whenthe carrying value of the asset is morethan the recoverable amount.Impairment losses are immediatelyrecognised in the Income Statement.

Subsequent increase in the recoverableamount of the asset is considered as areversal of an impairment and isrecognised as long as the carryingamount of the asset can be determined(after deducting amortisation anddepreciation) if there are no impairmentlosses recognised. This reversal isrecognised in the income statementimmediately.

3.11 Currency

All amounts stated are in RinggitMalaysia.

4. CONTINGENCIES

4.1 Contingent Liabilities

(a) Pernas Lityan Sdn Bhd

(i) Pernas Lityan Sdn Bhdsubmitted a compensationclaim of RM9.19 million arisingfrom termination of contractdue to its failure to implementthe Development of theRegistration, Contribution andBenefit Payment System (T/PKS 3/98) within the contractperiod. The informationgathering process for thiscase is currently in progressbefore the dispute is referredto the Arbitration Council.

(ii) No provision for contingentliabilities was made for thiscase in 2009 because giventhe favourable facts of thecase, SOCSO stands a goodchance in winning the case.

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peluang bagi PERKESOuntuk memenangi kestersebut adalah baik.

(b) Kes Rayuan Faedah di MahkamahTinggi

Perbicaraan masih berlangsung diMahkamah Tinggi bagi kestuntutan rayuan daripada OrangBerinsurans (OB) yang tidakberpuashati dengan keputusanJemaah Rayuan KeselamatanSosial (JRKS) melibatkan tuntutanbayaran faedah berjumlahRM304,845.

4.2 Aset Kemungkinan Luar Jangka

PERKESO mempunyai beberapa asetkemungkinan luar jangka yangmerupakan tuntutan PERKESOterhadap majikan atau pihak ketigayang lain seperti berikut:

(i) Tuntutan PERKESO terhadap majikan yang gagal menjelaskan tunggakancaruman.SOCSO’s claims against employers who fail to settle contribution in arrears.

(ii) Tuntutan PERKESO terhadap majikan yang gagal menjelaskan FCLB.SOCSO’s claims against employers who fail to settle ILC.

(iii) Tuntutan PERKESO terhadap kontraktor Domtan Sdn Bhd untuk kos kerja-kerja baik pulih kerosakan di Pejabat PERKESO Kuala Pilah. Kerja-kerja baikpulih berkenaan telah dijalankan oleh kontraktor lain yang dilantik olehPERKESO berikutan keengganan syarikat tersebut untuk melaksanakan kerja-kerja tersebut ketika tempoh defect liability period.SOCSO’s claims against Domtan Sdn Bhd for the cost of repair work at theSOCSO’s office in Kuala Pilah. However, another contractor was appointed bySOCSO following the refusal of the company to carry out the remedial workduring the defect liability period .

(RM)

2,163,146

505,897

42,300

(b) Benefit Appeal Cases in HighCourt

Proceedings are still ongoing at theHigh Court in the case of appeallodged by Insured Persons (IP) whoare dissatisfied with the decision ofthe Social Security Appellate Boardinvolving benefit paymentsamounting to RM304,845.

4.2 Contingent Asset

SOCSO has several contingent assetswhich represent SOCSO’s claimsagainst employers or other third partiesas follows:

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1

1,75

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2009(RM)

2008(RM)

5.2 Pelupusan Peralatan Komputer

Sebahagian peralatan komputer yangdiperolehi melalui tender Sistem DCFUberjumlah RM1.8 juta yang padaasalnya termasuk di dalam senaraipelupusan telah ditangguhkanpelupusannya sehingga kes tuntutanpampasan oleh Pernas Lityan Sdn Bhddimuktamadkan.

5.2 Disposal of Computer Equipment

Several computer equipments related toDCFU system purchased via tendertotalling RM1.8 million which was in theassets disposal list, have beensuspended from disposal pending theoutcome of the compensation claimsby Pernas Lityan.

6. KERJA DALAM PEMBINAAN / WORK IN PROGRESS - RM 120,948,076

6.1

6.2

6.3

Bangunan Pejabat / Office Buildings

Nilai Kos Pada 1 Januari / Cost at 1 January

Tambah / Add :-Perolehan Tahun SemasaAcquisitions in the Current Year

Tolak / Less :-Pindahan Kepada Harta Tanah, Loji danPeralatanTransfer to Property, Plant and Equipment

Nilai Kos Pada 31 DisemberCost at 31 December

Peralatan Komputer / Computer Equipments

Nilai Kos pada 1 Januari / Cost at 1 January

Tambah / Add :-Perolehan Tahun SemasaAcquisitions in the Current Year

Tolak / Less :-Pindahan Kepada Harta Tanah, Loji danPeralatanTransfer to Property, Plant and Equipment

Nilai Kos Pada 31 DisemberCost at 31 December

Ubahsuai Pejabat / Office Renovations

Nilai Kos Pada 1 Januari / Cost at 1 January

Tambah / Add :-Perolehan Tahun SemasaAcquisitions in the Current Year

Tolak / Less :-Pindahan Kepada Harta Tanah, Loji danPeralatanTransfer to Property, Plant and Equipment

Nilai Kos Pada 31 DisemberCost at 31 December

177,317,533

51,672,254

(117,819,275)

111,170,512

8,103,679

891,364

-

8,995,043

2,511,921

509,180

(2,238,580)

782,521

120,948,076

120,775,002

123,909,370

(67,366,839)

177,317,533

11,383,767

7,719,912

(11,000,000)

8,103,679

3,496,835

810,662

(1,795,576)

2,511,921

187,933,133

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2009(RM)

2008(RM)

7. PELABURAN / INVESTMENTS - RM12,311,845,711

Pengurusan PERKESO / Managed by SOCSO

a. Sekuriti Kerajaan MalaysiaMalaysian Government Securities

b. Sekuriti Hutang SwastaPrivate Debt Securities

c. Saham Tersiar HargaQuoted Shares

Pengurus Portfolio / Portfolio Managers

a. Bon / Bonds

b. Saham Tersiar Harga dan InstrumenPelaburan LainQuoted Shares and Other InvestmentInstruments

Jumlah nilai pegangan pelaburan dalam Sekuriti Kerajaan Malaysia dan Sekuriti Hutang Swasta olehPengurusan PERKESO dan Pengurus Portfolio pada tarikh Lembaran Imbangan dianalisa seperti berikut:-

The total investment holdings in Malaysian Government Securities and Private Debts Securities managedby SOCSO and Portfolio Managers at the Balance Sheet date are analysed as follows:

8,048,696,232

1,118,919,936

1,648,369,018

10,815,985,186

745,345,701

750,514,824

1,495,860,525

12,311,845,711

5,079,573,481

1,098,831,432

1,174,582,465

7,352,987,378

750,000,000

549,091,058

1,299,091,058

8,652,078,436

7.1 Pengurusan PERKESOManaged by SOCSO

a. Sekuriti Kerajaan MalaysiaMalaysian Government Securitiesi. Konvensional / Conventionalii. Islamik / Islamic

b. Sekuriti Hutang SwastaPrivate Debt Securitiesi. Konvensional / Conventionalii. Islamik / Islamic

4,279,262,2094,594,112,027

8,873,374,236

729,539,030 389,380,906

1,118,919,936

9,992,294,172

5,032,579,0551,369,781,769

6,402,360,824

804,591,743 419,307,213

1,223,898,956

7,626,259,780

Struktur kematangan Sekuriti Kerajaan Malaysia dan Sekuriti Hutang Swasta adalah seperti berikut:-The maturity structure of the Malaysian Government Securities and Private Debt Securities are as follows:

Matang dalam tempoh 12 bulanMaturing within 12 months

i. Sekuriti Kerajaan MalaysiaMalaysian Government Securities

ii. Sekuriti Hutang SwastaPrivate Debt Securities

824,678,004

-

824,678,004

1,322,787,343

125,067,524

1,447,854,867

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Matang dalam tempoh melebihi 12 bulanMaturing after 12 months

i. Sekuriti Kerajaan MalaysiaMalaysian Government Securities

ii. Sekuriti Hutang SwastaPrivate Debt Securities

8,048,696,232

1,118,919,936

9,167,616,168

9,992,294,172

5,079,573,481

1,098,831,432

6,178,404,913

7,626,259,780

2009

Saham-saham dalam SyarikatTersenarai AwamShares in Public ListedCompanies

2008

Saham-saham dalam SyarikatTersenarai AwamShares in Public ListedCompanies

c. Saham Tersiar Harga / Quoted Shares

1,648,369,018

1,363,306,680

Nilai KosAt Cost

(RM)

Nilai PasaranSemasa Current

Market Value

(RM)

Terendah antaraNilai Kos dan

Pasaran SemasaLower of Cost and

Current MarketValue (RM)

PeruntukanKerugian Nilai

Buku Tidak NyataProvision for

Unrealised BookValue Losses

(RM)

1,987,593,623

1,174,582,465

1,648,369,018

1,174,582,465

-

(188,724,215)

7.2 Pengurus PortfolioPortfolio Managers

Institusi Pengurusan Aset bukan bank saudagar bertindak sebagai Pengurus Portfolio bagi PERKESOuntuk mengendalikan pelaburan dalam bon, saham dan instrumen pelaburan yang lain.Non-merchant bank Asset Management Institutions act as Portfolio Managers for SOCSO to manageinvestments in bonds, shares and other investment instruments.

2009(RM)

2008(RM)

a. Bon / Bonds

i. CIMB - Principal Asset Management Bhd

ii. AmInvestment Management Sdn Bhd

iii. KAF Fund Management Sdn Bhd

Tolak / Less :-Peruntukan Penjejasan Nilai Pelaburan BonProvision for Impairment of Bond Investments

300,000,000

300,000,000

150,000,000

750,000,000

(4,654,299)

745,345,701

300,000,000

300,000,000

150,000,000

750,000,000

-

750,000,000

_____121

LAPO

RAN

TA

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AN

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AmInvestment ManagementSdn Bhd

CIMB - Principal AssetManagement Bhd

Hwang DBS InvestmentManagement Bhd

Nomura Asset ManagementMalaysia Sdn Bhd

Jumlah / Total

b. Saham Tersiar Harga dan Instrumen Pelaburan LainQuoted Shares and Other Investment Instruments

300,000,000

323,472,290

110,000,000

50,000,000

783,472,290

Nilai KosAt Cost

(RM)

Nilai PasaranSemasa Current

Market Value

(RM)

Terendah antaraNilai Kos dan

Pasaran SemasaLower of Cost and

Current MarketValue (RM)

PeruntukanKerugian Nilai

Buku Tidak Nyata/Peruntukan

PenguranganModal

Provision forUnrealised BookValue Losses /Provision for

Capital Reduction(RM)

267,042,534

358,970,785

120,602,783

50,266,812

796,882,914

267,042,534

323,472,290

110,000,000

50,000,000

750,514,824

(32,957,466)

-

-

-

(32,957,466)

2009

Pengurus PortfolioPortfolio Managers

BilNo.

i.

ii.

iii.

iv.

AmInvestment ManagementSdn Bhd

MIDF Amanah AssetManagement Bhd

CIMB - Principal AssetManagement Bhd

Hwang DBS AssetManagement Bhd

Jumlah / Total

300,000,000

59,969,603

323,472,290

85,000,000

768,441,893

Nilai KosAt Cost

(RM)

Nilai PasaranSemasa Current

Market Value

(RM)

Terendah antaraNilai Kos dan

Pasaran SemasaLower of Cost and

Current MarketValue (RM)

PeruntukanKerugian Nilai

Buku Tidak Nyata/Peruntukan

PenguranganModal

Provision forUnrealised BookValue Losses /Provision for

Capital Reduction(RM)

207,950,808

27,998,270

244,500,834

68,641,146

549,091,058

207,950,808

27,998,270

244,500,834

68,641,146

549,091,058

(92,049,192)

(31,971,333)

(78,971,456)

(16,358,854)

(219,350,835)

2008

Pengurus PortfolioPortfolio Managers

BilNo.

i.

ii.

iii.

iv.

_____122

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8. PINJAMAN / LOANS - RM58,736,575

Pinjaman Anggota / Staff LoanTabung Pinjaman Pendidikan / Education Loan Fund

8.1 Pinjaman Anggota / Staff Loan

Pinjaman Perumahan / Housing LoanPinjaman Kenderaan / Vehicle LoanPendahuluan Komputer / Computer AdvancePinjaman Perumahan PerbendaharaanTreasury Housing Loan

8.2 Tabung Pinjaman PendidikanEducation Loan Fund

Tabung Pinjaman PendidikanEducation Loan Fund

Tolak / Less :-

Peruntukan Hutang RaguProvision for Doubtful DebtsBayaran Balik Belum DikenalpastiUnidentified Repayments

Tolak / Less :-

Matang dalam tempoh 12 bulan danditunjukkan dalam Pelbagai Penghutang(Nota 10.3)Maturing within12 months and shown in SundryDebtors (Notes 10.3)

Pinjaman dan Pembiayaan AnggotaStaff Loan and Financing

Pinjaman Perumahan PerbendaharaanTreasury Housing LoanPinjaman Kenderaan / Vehicle LoanPendahuluan Komputer / Computer AdvancePinjaman Perumahan / Housing Loan

Tabung Pinjaman PendidikanEducation Loan Fund

2009(RM)

2008(RM)

29,590,521 29,146,054

58,736,575

23,924,8765,070,800

405,196263,716

29,664,588

30,350,699

(929,828)

(125,037)

29,295,834

58,960,422

(5,522)

(29,351)(39,194)

-

(74,067)

(149,780)

(223,847)

58,736,575

29,212,51749,344,905

78,557,422

23,742,430 4,604,413 412,477 494,251

29,253,571

57,850,864

(3,274,050)

(113,897)

54,462,917

83,716,488

-

(9,150) (20,048) (11,856)

(41,054)

(5,118,012)

(5,159,066)

78,557,422

_____123

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Struktur kadar caj perkhidmatan setahun bagi pinjaman di atas adalah seperti berikut:-The structure of service charge rates per annum for the above loans are as follows:

Tabung Pinjaman Pendidikan / Education Loan Fund

Pinjaman Perumahan / Housing Loan

Pinjaman Kenderaan / Vehicle Loan

Pendahuluan Komputer / Computer Advance

Pinjaman Perumahan PerbendaharaanTreasury Housing Loan

Struktur kematangan baki pinjaman Pinjaman Anggota dan Tabung Pinjaman Pendidikan adalah seperti berikut:-The maturity structure of the Staff Loan and Education Loan Fund balances are as follows:

Matang dalam tempoh 12 bulanMaturing within 12 monthsi. Pinjaman dan Pembiayaan Anggota

Staff Loan and Financingii. Tabung Pinjaman Pendidikan

Education Loan Fund

Matang dalam tempoh melebihi 12 bulanMaturing after 12 monthsi. Pinjaman dan Pembiayaan Anggota

Staff Loan and Financingii. Tabung Pinjaman Pendidikan

Education Loan Fund

2% dan / and 4%

4%

0 % dan / and 4%

4%

4%

9. PENGHUTANG FAEDAH CARUMAN LEWAT BAYAR - RM21,462,690INTEREST ON LATE CONTRIBUTIONS’ DEBTORS

Penghutang Faedah Caruman Lewat Bayar (FCLB)Interest on Late Contributions’ (ILC) Debtors

Tolak / Less :-

Peruntukan Hutang RaguProvision for Doubtful Debts

Pada tahun kewangan semasa, PERKESO telah melaksanakan hapuskira terhadap Penghutang FaedahCaruman Lewat Bayar (FCLB) yang dijangka tidak dapat dipungut bagi tempoh tunggakan melebihi3 tahun berjumlah RM13.90 juta dan bagi kes-kes kod majikan yang berstatus batal, ‘dormant’ dan tidakdapat dikesan bagi tempoh sehingga Mei 2005 berjumlah RM2.23 juta berdasarkan ketetapan mesyuaratLembaga PERKESO Bil. 3/2009. Jumlah FCLB yang berjaya dipungut dalam tahun 2009 adalah sebanyakRM11.51 juta (2008 : RM17.97 juta).During the current financial year, SOCSO had written off Interest on Late Contribution (ILC) which areexpected to be uncollectible with the arrears period more than 3 years amounting to RM13.90 million andfor employers with cancelled, dormant and untraceable status for the period until May 2005 amounting toRM2.23 million persuant to the resolution of SOCSO Board meeting No. 3/2009. ILC collection in 2009stood at RM11.51 million (2008: RM17.97 million).

Kadar setahunRate per annum

28,714,075

(7,251,385)

21,462,690

47,494,093

(10,249,006)

37,245,087

74,067

149,780

223,847

29,590,521

29,146,054

58,736,575

58,960,422

41,054

5,118,012

5,159,066

29,212,517

49,344,905

78,557,422

83,716,488

_____124

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2009(RM)

2008(RM)

10. PELBAGAI PENGHUTANG - RM143,069,664SUNDRY DEBTORS

Faedah dan Dividen TerakruAccrued Interest and Dividends

Penghutang dan DepositDebtors and Deposits

Pinjaman Anggota dan Tabung Pinjaman PendidikanStaff Loan and Education Loan Fund

100,607,553

42,238,264

223,847

143,069,664

144,648,568

72,660,628

5,159,066

222,468,262

2009(RM)

2008(RM)

10.1 Faedah dan Dividen TerakruAccrued Interest and Dividends

a. Pelaburan / Investments

b. Pinjaman Pendidikan PERKESOSOCSO Education Loan

Tolak / Less :-

Peruntukan Hutang RaguProvision for Doubtful Debts

100,499,253

276,488

(168,188)

108,300

100,607,553

141,562,460

3,821,041

(734,933)

3,086,108

144,648,568

_____125

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2009(RM)

2008(RM)

10.2 Penghutang dan DepositDebtors and Deposits

a. Tuntutan Bayaran Balik CukaiPendapatan - LHDNIncome Tax Refunds - LHDN

b. Bayaran Terdahulu danDepositPrepayments AndDeposits

c. Penghutang -Belanja MengurusDebtors - AdministrativeExpenditure

d. Penghutang -Belanja TanggunganDebtors - Benefit Expenditure

Tolak / Less :-

Peruntukan Hutang RaguProvision for Doubtful Debts

e. Penghutang - CarumanDebtors - Contributions

Tolak / Less :-

Peruntukan Hutang RaguProvision for Doubtful Debts

f. Pelbagai / Miscellaneous

10.3 Pinjaman dan Pembiayaan Anggota dan TabungPinjaman Pendidikan yang matang dalam tempoh12 bulan (Nota 8)Staff Loan and Education Loan Fund maturingwithin 12 month (Note 8)

5,361,554

(1,883,724)

2,104,666

(43,579)

4,911,028

(1,794,168)

3,630,873

(791,421)

33,953,193

1,854,659

874,252

3,477,830

2,061,087

17,243

42,238,264

223,847

143,069,664

64,238,129

1,793,551

655,393

3,116,860

2,839,452

17,243

72,660,628

5,159,066

222,468,262

_____126

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2009(RM)

2008(RM)

11. SEKURITI PASARAN / MARKET SECURITIES - RM824,678,004

11.1 Sekuriti Kerajaan Malaysia (SKM) matangdalam tempoh 12 bulan (Nota 7.1)Malaysian Government Securities (MGS)maturing within 12 months (Note 7.1)a. Konvensional / Conventionalb. Islamik / Islamic

11.2 Sekuriti Hutang Swasta (SHS) matangdalam tempoh 12 bulan (Nota 7.1)Private Debts Securities (PDS) maturingwithin 12 months (Note 7.1)a. Konvensional / Conventionalb. Islamik / Islamic

2009(RM)

2008(RM)

12. DEPOSIT DENGAN INSTITUSI KEWANGAN BERLESEN - RM3,740,800,000DEPOSITS WITH LICENSED FINANCIAL INSTITUTIONS

Simpanan Tetap / Fixed Deposits

Wang Panggilan (Repo) / Call Deposits (Repo)

200,000,000

3,540,800,000

3,740,800,000

2,070,000,000

3,334,000,000

5,404,000,000

653,097,155171,580,849

824,678,004

- -

-

824,678,004

1,072,805,684249,981,659

1,322,787,343

65,000,000 60,067,524

125,067,524

1,447,854,867

_____127

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Tempoh kematangan dan purata kadar faedah efektif setahun bagi penempatan deposit denganinstitusi-institusi kewangan berlesen pada tarikh Lembaran Imbangan adalah seperti berikut:-The maturity period and average effective interest rate per annum of deposits placed with licensedfinancial institutions at the Balance Sheet date are as follows:

Instrumen kadar tetapFixed rate instruments

Wang Panggilan (Repo)Call Deposits (Repo)

Instrumen kadar terapungFloating rate instruments

Mudharabah / Mudharabah

Wang Panggilan (Repo)Call Deposits (Repo)

2009

(RM)

2.30% - 2.43%

2.35% - 2.42%

2.30% - 2.41%

3,030,500,000

3,030,500,000

200,000,000

510,300,000

3,740,800,000

Kadar Faedahsetahun

Interest rate perannum

Tempoh MatangMaturity Period

1 - 2 bulan1 - 2 month

3 bulan / month

1 - 2 bulan1 - 2 month

Instrumen kadar tetapFixed rate instruments

Simpanan TetapFixed Deposits

Wang Panggilan (Repo)Call Deposits (Repo)

Instrumen kadar terapungFloating rate instruments

Mudharabah / Mudharabah

2008

(RM)

3.66% - 4.25%

3.29% - 3.40%

3.65% - 3.70%

1,050,000,000

3,334,000,000

4,384,000,000

1,020,000,000

5,404,000,000

Kadar Faedahsetahun

Interest rate perannum

Tempoh MatangMaturity Period

5 - 9 bulan5 - 9 month

1 bulan / month

1 - 5 bulan1 - 5 month

_____128

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2008(RM)

13. BAKI DI BANK DAN WANG TUNAI / BANK BALANCES AND CASH - RM37,350,273

Baki di Bank / Bank Balances

Wang Tunai di Tangan / Cash in Hand

30,416,702

6,933,571

37,350,273

36,589,964

14,090,863

50,680,827

2009(RM)

2008(RM)

14. PELBAGAI PEMIUTANG DAN PERBELANJAAN TERAKRU - RM41,246,615 SUNDRY CREDITORS AND ACCRUED EXPENSES

Akaun Kena Bayar / Account Payables

Cek Batal / Tamat TempohCancelled / Expired Cheques

Akruan dan Potongan TerakruAccruals and Accrued Deductions

Pelbagai Pemiutang / Sundry Creditors

Wang Tidak Dituntut / Unclaimed Monies

28,794,987

3,130,806

6,641,962

1,295,714

1,383,146

41,246,615

37,846,349

2,863,059

2,394,379

527,769

1,105,175

44,736,731

Amaun terhutang kepada pemiutang-pemiutang Akaun Kena Bayar secara umumnya adalah merupakan liabilitiyang tidak berjamin, tanpa faedah serta tidak mempunyai syarat-syarat bayaran balik yang tetap. Termasukdalam Pelbagai Pemiutang adalah pemberian geran oleh Kementerian Sumber Manusia berjumlah RM750,000untuk membiayai pelaksanaan program “Train and Place - Return to Work” terhadap Orang Berinsurans.

The amount owing to Account Payables are generally unsecured liabilities, interest free and have no fixed termof repayment. Included in the Sundry Creditors is a grant amounting to RM750,000 received from Ministry ofHuman Resources to finance the Train and Place - Return to Work programme for Insured Persons.

_____129

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15. SUMBANGAN KERAJAAN MALAYSIA - RM1CONTRIBUTION BY THE GOVERNMENT OF MALAYSIA

16.1 Dividen / Dividends

Pengurus PortfolioPortfolio Managers

Pengurusan PERKESOManaged by SOCSO

16.2 Keuntungan/(Kerugian) ModalCapital Gains/(Losses)

Pengurus PortfolioPortfolio Managers

Pengurusan PERKESOManaged by SOCSO

16.3 Faedah Instrumen PelaburanInterest on Investment Instruments

a. Sekuriti Kerajaan MalaysiaMalaysian Government Securities

b. Sekuriti Hutang SwastaPrivate Debt Securities

Pengurusan PERKESOManaged by SOCSO

Pengurus PortfolioPortfolio Managers

Pada Julai 1985, Pertubuhan Keselamatan Sosial telah bertukar taraf kepada sebuah Badan Berkanundan kesemua harta tetap yang dipegang dinilaikan setelah memperuntukkan susutnilai pada kadarberkenaan. Dalam tahun 1994, kesemua harta tetap yang telah diambilkira telah disusutnilai sepenuhnyadengan meninggalkan nilai nominal RM1.00 kerana terdapat harta-harta yang masih digunakan.

In July 1985, Social Security Organisation had changed its status to a Statutory Body. Therefore, all fixedassets held were valued after reflecting depreciation at the relevant rates. In 1994, all fixed assets hadbeen fully depreciated and a nominal value of RM1.00 was assigned to those assets as some of them arestill available for use.

16. PULANGAN PELABURAN - RM1,015,247,356INVESTMENT RETURNS

26,597,619

69,088,138

95,685,757

44,272,754

50,076,191

94,348,945

258,670,493

59,448,048

34,600,363

94,048,411

14,098,470

52,260,095

66,358,565

28,481,063

12,688,127

41,169,190

327,309,454

57,418,071

36,205,437

93,623,508

_____130

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c. Deposit dengan Institusi KewanganBerlesenDeposit with Licensed FinancialInstitutions

Simpanan TetapFixed Deposits

Deposit Jangka PendekShort-term Deposits

Pengurus PortfolioPortfolio Managers

Tambah/(Kurang) Pelunasan(Premium)/DiskaunAdd/(Less) Amortisation of(Premium)/Discount

Pulangan Pelaburan DiterimaInvestment Returns Received

2009(RM)

2008(RM)

16.4 Keuntungan/(Kerugian) ModalPortfolioGains/(Losses) on Portfolio Capital

16.5 Pembalikan Kerugian/(Kerugian) NilaiBuku Pengurus Portfolio/SahamTersiarHargaReversal of Losses/(Losses) of Book Valueof Portfolio Managers/Quoted Shares

16.6 Peruntukan Penjejasan Nilai Bon PengurusPortfolioProvision for Impairment of BondsManaged by Portfolio Manager

Jumlah Pulangan PelaburanTotal Investment Returns

37,091,791

71,704,035

3,010,617

111,806,443

532,739,405

27,116,266

667,383,426

19,907,376

332,610,853

(4,654,299)

1,015,247,356

123,213,568

65,095,533

4,945,448

193,254,549

545,973,453

12,179,727

748,187,882

(16,519,371)

(340,113,600)

-

391,554,911

_____131

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2009(RM)

2008(RM)

17. FAEDAH / INTEREST - RM3,215,496

Akaun Semasa Bank / Bank’s Current Accounts

Pinjaman Anggota / Staff Loan

Pinjaman Pendidikan / Education Loan

296,746

984,832

1,933,918

3,215,496

327,667

1,074,171

1,776,843

3,178,681

2009(RM)

2008(RM)

18. LAIN-LAIN PENDAPATAN / OTHER INCOME - RM4,931,619

Kompaun / Compound

Dokumen Tender / Tender Documents

Keuntungan Pelupusan Harta Tanah, Lojidan PeralatanGains on Disposal of Property, Plant and Equipment

Sewa Bangunan/Rumah / Rental of Buildings/Houses

Hasil-hasil Lain / Other Revenue

Terimaan-terimaan Balik / Receipts

1,007,200

43,650

743,249

2,755,718

106,257

275,545

4,931,619

709,800

38,800

88,496

2,555,887

118,151

165,652

3,676,786

2009(RM)

2008(RM)

19. BELANJA TANGGUNGAN / BENEFIT EXPENDITURE - RM1,408,724,492

Faedah Hilangupaya SementaraTemporary Disablement Benefit

Faedah Hilangupaya KekalPermanent Disablement Benefit

Faedah Orang TanggunganDependants’ Benefit

Pencen dan Bantuan IlatPension and Invalidity Assistance

Pencen PenakatSurvivors’ Pension

104,007,611

274,841,608

160,205,336

266,920,273

449,153,104

94,063,947

214,624,319

151,523,040

243,447,308

398,973,488

_____132

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2008(RM)

Faedah Pengurusan Mayat / Funeral Benefit

Elaun Layanan SentiasaConstant Attendance Allowance

Faedah Perubatan / Medical Benefit

Kemudahan Pemulihan Jasmani dan VokasionalPhysical and Vocational Rehabilitation Facilities

Aktiviti Memupuk Kesihatan dan KeselamatanSosialActivities to Promote Safety and Health

Elaun Lembaga / Board Allowance

Elaun Jemaah Doktor / Medical Board Allowance

Elaun Jemaah Doktor RayuanAppellate Medical Board Allowance

Elaun Jemaah Rayuan Keselamatan SosialSocial Security Appellate Board Allowance

Elaun Jawatankuasa PenasihatAdvisory Committee Allowance

Perbelanjaan Am / General Expenses

Hapuskira Caruman/Tunggakan CarumanContributions/Contributions in Arrears Written Off

Hapuskira Penghutang FCLBILC Debtors Written Off

Hapuskira Penghutang Pinjaman PendidikanEducation Loan Debtors Written Off

Pertukaran Pinjaman Pendidikan ke BiasiswaConversion of Education Loan into Scholarship

Peruntukan Hutang Ragu Penghutang BelanjaTanggunganProvision for Doubtful Debts of BenefitExpenditure Debtors

(Pembalikan Peruntukan)/Peruntukan HutangRagu Penghutang Pinjaman Pendidikan(Reversal of Provision)/Provision for DoubtfulDebts on Education Loan Debtors

Peruntukan Hutang Ragu Caruman/TunggakanCarumanProvision for Doubtful Debts on Contributions/Contributions in Arrears

Peruntukan Hutang Ragu Penghutang FCLBProvision for Doubtful Debts on ILC Debtors

12,231,968

12,077,442

4,937,432

54,207,201

3,930,873

336,950

1,725,641

754,646

648,701

2,720

1,987,568

-

-

-

181,177

439,820

83,927

195,238

2,771,185

1,199,144,591

13,382,455

13,371,741

4,916,986

67,328,502

1,917,354

386,775

3,302,340

1,296,677

488,375

7,640

1,595,438

1,301,063

13,128,460

33,621,798

253,713

208,210

(2,910,967)

-

-

1,408,724,492

_____133

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2009(RM)

2008(RM)

20. BELANJA MENGURUS / ADMINISTRATIVE EXPENDITURE - RM190,643,427

Emolumen / Emoluments

Perkhidmatan dan BekalanServices and Supplies

Susutnilai Harta Tanah, Loji dan PeralatanDepreciation of Property, Plant and Equipment

Harta Perbekalan / Supply Items

Pemberian dan Bayaran TetapGrant and Fixed Payments

Bayaran Audit / Audit Fee

Perbelanjaan Pelaburan / Investment Expenses

Pelbagai Perbelanjaan / Sundry Expenses

92,639,581

71,490,158

16,652,408

1,760,001

765,261

176,000

4,210,674

2,949,344

190,643,427

87,992,819

75,918,668

16,530,494

1,539,394

752,415

160,000

4,587,598

1,986,508

189,467,896

2009(RM)

2008(RM)

21. TUNAI DAN KESETARAAN TUNAI / CASH AND CASH EQUIVALENTS - RM3,778,150,273

Simpanan Tetap / Fixed Deposits

Wang Panggilan (Repo) / Call Deposits (Repo)

Baki di Bank / Bank Balances

Wang Tunai di Tangan / Cash in Hand

200,000,000

3,540,800,000

30,416,702

6,933,571

3,778,150,273

2,070,000,000

3,334,000,000

36,589,964

14,090,863

5,454,680,827

Tunai dan kesetaraan tunai yang dimasukkan dalam Penyata Aliran Tunai adalah terdiri daripada butirandan amaun yang dilaporkan dalam Lembaran Imbangan seperti berikut:

Cash and cash equivalents included in the Cash Flow Statements are made up of items and amounts asreported in the Balance Sheet as follows:

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PengkelasanSemula

Reclassification

(RM)

Seperti DinyatakanSemula

As Restated

(RM)

22. ANGKA PERBANDINGAN / COMPARATIVE FIGURES

Penyata PendapatanIncome Statement

Belanja TanggunganBenefit Expenditure

Belanja MengurusAdministrative Expenditure

Angka perbandingan berikut telah diklasifikasi semula untuk disesuaikan dengan persembahan penyatakewangan pada tahun semasa:

The following comparative figures had been reclassified to conform with the presentation of the financialstatements in the current year:

Seperti DinyatakanSebelumnya

As StatedPreviously

(RM)

1,198,927,424

189,685,063

217,167

(217,167)

1,199,144,591

189,467,896

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