Professor Dr. Murali Raman

“Change Your Mind-set Change Your Life Experience! ”

“ Ubah Paradigma Anda..Ubah Pengalaman Anda! ”

Apa khabar semua?

LUARBIASA

Enam [6] Fokus Utama Sesi:-

1. Jika kau fikirkan kau boleh….the power of the mind!

2. SWOT Anda.

3. Empat D ke-arah Kecemerlanganan.

4. Pemikiran positif kearah kecemerlangan.

5. Kerjasama dan budaya kerja cemerlang.

6. Anjakan paradigm…aku boleh!

1. Kekuatan Minda….

Pemikiran

Perasaan

Aksi

GERAKBALAS

Rangsangan Luaran

Rangsangan Luaran

Rangsangan Luaran

Rangsangan LuaranRangsangan Luaran

Pengalaman

Minda Sedar

Minda Para Sedar

Commander

Soldier

Pemikiran

Perasaan

Aksi…..

Pengalaman

“YOU ARE THE BEST!!”

2. SWOT Anda…..

Mengapa anda disini..?Aspirasi kami untuk melahirkan HERO dalam diri

anda..

1.To be AWARE of service culture internalization program in your organization

2.To SHAKE your beliefs and trigger awareness to change

3.To SHAPE your DNA to be a ‘Real HERO’

4.To take immediate ACTION in enhancing internal and external customer’s experience

A

S

S

A

Apakah NILAI Positif yang Anda lihat pada saya?

List down your positive traits

Apakah aspek diri yang saya boleh perbaiki?

List down your areas for improvement…

Musuh dalaman…

So make amends to improve ourselves…..focus on strengths to overcome our inner enemies…..

3. Empat D Ke-arah Kemerlangan….

DUTY DUTY

DISCIPLINE DISCIPLINE

DISCIPLINE

DETERMINATION DETERMINATION

DEVOTION/DEDICATION DEVOTION

“Dan jikakamu sekalian bersyukur atas nikmatyang Aku berikan, maka niscaya akanAku tambah nikmat-Ku untukmu”Surah ‘Ibrahim

Key lesson: Thankful

Paling Utama adalah..

Tambah kesyukuran SETIAP HARI

DEVOTION

4. Pemikiran Positif Kearah Kecemerlangan….

ReAction

ReAction

ReAction

ReAction

People who think positive seldom overreact as they have very good circle of tolerance

ReAction

People who think positive use their + RAS [Reticular Activation System]

5. Kerjasama dan budaya kerja cemerlang…

Ihsan = An Arabic word that means:

PERFECTION

“Make Life Easier for Others..”

Mesti lebih Ihsan

To improve our teamwork and overall work relationship…one has to focus on the Ihsan concept…meaning…towards a perfect relationship at work….

IhsanHOW?? Improve our relationship..with People around us..

Defer Judgment.. HIGH Acceptance!

When you judge others…you too will be judged…

Defer Judgment.. HIGH Acceptance!

When you judge others…you too will be judged…

Words Have Power, Use them Wisely!

Use words that improve our goal towards Ihsan…not words that destroy our team dynamics

Are we really making life easier for others in a

genuine way?

As Warga Keluarga Kerajaan Malaysia.....We must embrace 4 core work ethics:

1. Make work EASY for our TEAM

2. Act Fast & Professional [AFP]

3. Keep our PROMISE

4. Develop TRUST

6. Anjakan Paradigma

Nama Saya: Khairul Nizam

Kerjaya: Ushawan

1. Have I been positive today?

2. Did my actions impact anyone negatively?

3. How can I improve myself tomorrow?

4. Send positive affirmation to the subconscious mind

5. Sending positive thoughts to others in my teams

6. Repeat the these steps daily