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Universitas Bina Nusantara
Jurusan Teknik Informatika
Skripsi Sarjana Komputer
Semester Genap tahun 2003/2004
ANALISIS DAN PERANCANGAN SISTEM INFORMASI
PEMESANAN BARANG BERBASIS WEB PADA KONUSA
(KOPERASI NUSANTARA)
Donni Aulia A.S (0400535290)
Amhar Saputra (0400535492)
Khomeini (0400537996)
Kelas / Kelompok : 08 PAT / 07
Abstrak Perkembangan teknologi komunikasi dan komputer secara global menunjukkan
perkembangan yang signifikan. Kemajuan tersebut ditandai dengan adanya teknologi internet yang membantu dunia bisnis “Koperasi Nusantara” dalam memperluas strategi penjualan dan dalam menghadapi persaingan bebas dapat menggunakan bantuan teknologi internet. Adapun analisis yang dilakukan adalah melakukan pengamatan langsung ke “Koperasi Nusantara” dalam hal strategi penjualannya, serta menganalisis informasi yang dapat membuat koperasi tersebut berkembang, dan melakukan studi kepustakaan untuk mendapatkan informasi yang diperlukan. Pembuatan situs dengan fitur-fitur yang sederhana dan mudah digunakan oleh pengguna akan mempercepat dan memperluas penyebaran informasi ke pelanggan, serta pemeliharaan hubungan dengan relasi tetap terjaga sehingga proses bisnis yang efisien dapat berjalan. Hasil yang akan dicapai dalam pembuatan situs web ini adalah kepuasan pelanggan, perluasan hubungan kemitraan, serta proses bisnis yang efisien, informasi yang akurat dan cepat dapat menjadi kunci kesuksesan “Koperasi Nusantara” dalam berbisnis. Kata kunci : Teknologi internet, situs web, sistem penjualan.
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PRAKATA
Puji syukur kepada Allah SWT atas rahmatnya sehingga penulis dapat menyelesaikan
proses penyusunan skripsi ini.
Penulisan skripsi ini dimaksudkan untuk memenuhi salah satu syarat di dalam
menyelesaikan program S1 (Strata Satu) Jurusan Teknik Informatika pada Universitas Bina
Nusantara Jakarta.
Penulis menyadari bahwa dalam skripsi ini masih terdapat banyak kekurangan karena
keterbatasan pengetahuan dan pengalaman penulis. Oleh karena itu penulis mengharapkan
adanya saran dan tanggapan yang mengarahkan skripsi ini ke arah yang lebih baik.
Pada kesempatan ini, penulis hendak menyampaikan rasa terima kasih kepada semua
pihak yang telah memberikan bantuan, nasehat, petunjuk, kesempatan, dan dorongan selama
penulis menyelesaikan skripsi ini. Ucapan terima kasih ini terutama penulis tunjukkan kepada
:
1. Ibu DR. Theresia Widia Soerjaningsih, selaku Rektor Univesitas Bina Nusantara yang
telah memberikan kesempatan kepada penulis untuk menimba ilmu.
2. Bapak Sablin Yusuf, Ir, Msc., M.comp.Sc, selaku Ketua Jurusan Teknik Informatika
Universitas Bina Nusantara yang telah membantu kami hingga terselesainya skripsi kami
ini.
3. Bapak Wiedjaja S.Kom, selaku dosen pembimbing yang sudah memberikan petunjuk,
saran dan bimbingan hingga skripsi ini dapat diselesaikan.
4. Ibu Astuti sebagai manajer Koperasi Nusantara, Pak Aam Nurachman, Mas Dewo, Bu
Lastri serta staf-staf yang lain yang telah banyak memberikan kesempatan bagi penulis
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untuk melakukan penelitian dan dalam memperoleh data yang berhubungan dengan
penelitian ini.
5. Segenap keluarga, khususnya orang tua kami yang telah memberikan dukungan moral dan
materiil yang tak ternilai harganya selama penulis menjalani perkuliahan dan penulisan
skripsi ini.
6. Guntur Sutriyono dan Jeffry Santoso atas masukan dan bantuan konsultasinya dalam hal-
hal teknis, Elsi Darwanti yang telah setia mendukung dan menemani, untuk Iyun Yunita
yang telah memberi dukungan dan nasehat-nasehat yang sangat berarti untuk penulis, Mas
Koko yang telah membantu dalam hal-hal materiil, serta teman-teman yang telah datang
pada saat sidang yaitu Mona, Noviyanti, Uchie, Ichsan, Rio, Agus, Chairul, Dwi, Fadli,
Egard, Lisman, serta teman-teman lainnya yang telah memberikan pendapat, dukungan,
dan bantuan yang berguna selama penulisan skripsi ini, dan semua pihak yang tidak dapat
penulis sebutkan satu persatu.
Jakarta, Juli 2004
Penulis
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DAFTAR ISI
Judul Luar .......................................................................................................................... i
Judul Dalam ......................................................................................................................ii
Lembar Persetujuan Hardcover.........................................................................................iii
Abstrak ............................................................................................................................. iv
Prakata...............................................................................................................................vi
Daftar Isi ........................................................................................................................viii
Daftar Tabel ...................................................................................................................xiii
Daftar Gambar ................................................................................................................xiv
Daftar Lampiran.............................................................................................................xvii
BAB 1 PENDAHULUAN
1.1 Latar Belakang ..................................................................................................... 1
1.2 Ruang Lingkup...................................................................................................... 2
1.3 Tujuan dan Manfaat ............................................................................................. 2
1.4 Metodologi ........................................................................................................... 3
1.5 Sistematika Penulisan .......................................................................................... 4
BAB 2 LANDASAN TEORI
2.1 Analisis dan Perancangan .................................................. 6
2.1.1 Pengertian Analisis ........................................................................ 6
2.1.2 Pengertian Perancangan ................................................................. 6
2.2 Sistem Informasi ........................................................................................ 7
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2.2.1.............................................................................................................. Peng
ertian Sistem................................................................................... 7
2.2.2.............................................................................................................. Peng
ertian Informasi .............................................................................. 7
2.2.3.............................................................................................................. Peng
ertian Sistem Informasi .................................................................. 7
2.3 Internet ....................................................................................................... 8
2.3.1.............................................................................................................. Peng
ertian Internet................................................................................. 8
2.3.2.............................................................................................................. Sejar
ah Internet ...................................................................................... 8
2.3.3.............................................................................................................. Fasili
tas dan Aplikasi Internet ................................................................ 9
2.3.3.1 TCP/IP............................................................................. 9
2.3.3.2 Protokol HTTP.............................................................. 10
2.3.3.3 World Wide Web ........................................................... 10
2.3.3.4 Uniform Resource Locator ........................................... 11
2.3.3.5 Domain Name System ................................................... 12
2.3.3.6 HTML ........................................................................... 12
2.3.3.7 E-mail............................................................................ 12
2.3.3.8 Website ........................................................................... 13
2.4 Pemasaran ................................................................................................ 13
2.4.1..............................................................................................................Defi
nisi Pemasaran ............................................................................. 13
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2.4.2..............................................................................................................Kons
ep Pemasaran ............................................................................... 14
2.5 Penjualan.................................................................................................. 15
2.5.1..............................................................................................................Defi
nisi Penjualan ............................................................................... 15
2.5.2.............................................................................................................. Perb
edaan Pemasaran dan Penjualan ................................................. 15
2.6 Pengertian Pemesanan ............................................................................. 16
2.7 Interaksi Manusia dan Komputer............................................................. 16
2.7.1.............................................................................................................. Peng
ertian IMK.................................................................................... 16
2.7.2..............................................................................................................Tuju
an Rekayasa IMK......................................................................... 16
2.7.3.............................................................................................................. Pera
ncangan Interaktif dengan 8 aturan emas..................................... 18
2.8 E-Commerce ............................................................................................ 18
2.8.1..............................................................................................................Defi
nisi E-commerce........................................................................... 18
2.8.2.............................................................................................................. Jenis
E-Commerce ................................................................................ 18
2.9 Normalisasi .............................................................................................. 20
2.10 CSF .......................................................................................................... 20
2.11 Basis Data ................................................................................................ 21
2.11.1 Sistem Basis Data ........................................................................ 21
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2.11.2 Komponen Basis Data.................................................................. 21
2.12 Data Flow Diagram (DFD) ..................................................................... 23
2.13 State Transition Diagram ........................................................................ 24
2.14 PHP Hypertext Preprocessor ................................................................... 24
2.15 MySql....................................................................................................... 26
2.16 Metode Pengembangan Software............................................................. 28
2.16.1Model Waterfall ..................................................................28
BAB 3 ANALISIS DAN PERANCANGAN
3.1 Analisis Sistem Berjalan .......................................................................... 31
3.1.1 Sejarah Singkat Perusahaan ......................................................... 31
3.1.2 Struktur Organisasi Perusahaan ................................................... 34
3.1.3 Tugas dan Wewenang .................................................................. 34
3.1.4 Sistem yang Berjalan ................................................................... 36
3.1.5 DFD Sistem Berjalan ................................................................... 39
3.1.5.1 DFD Konteks ................................................................ 39
3.1.5.2 DFD Nol........................................................................ 40
3.1.6 Analisis CSF ................................................................................ 42
3.1.7 Kuesioner ..................................................................................... 43
3.1.8 Identifikasi Permasalahan ............................................................ 47
3.1.9 Usulan Pemecahan Masalah ........................................................ 47
3.2 Perancangan Sistem ................................................................................. 48
3.2.1 Sistem yang Diusulkan ................................................................ 48
3.2.2 DFD Sistem yang Diusulkan ....................................................... 49
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3.2.2.1 Diagram Konteks .......................................................... 49
3.2.2.2 Diagram Nol.................................................................. 50
3.2.2.3 Diagram Rinci............................................................... 53
3.2.3 Struktur Menu .............................................................................. 55
3.2.4 STD.............................................................................................. 57
3.2.4.1 STD Menu User ............................................................ 57
3.2.4.2 STD Menu Admin......................................................... 68
3.2.5 Rancangan Layar ......................................................................... 79
3.2.5.1 Rancangan Layar User.................................................. 79
3.2.5.2 Rancangan Layar Admin .............................................. 90
3.2.6 Perancangan Database ................................................................. 98
3.2.6.1 Struktur Database.......................................................... 98
3.2.6.2 Hubungan Antar Table................................................ 102
3.2.7 Spesifikasi Proses....................................................................... 103
3.2.7.1 Spesifikasi Proses untuk User..................................... 103
3.2.7.2 Spesifikasi Proses untuk Administrator ...................... 121
BAB 4 IMPLEMENTASI DAN EVALUASI
4.1 Rencana Implementasi .................................................................................... 140
4.1.1 Spesifikasi Perangkat Keras ................................................................140
4.1.2.Spesifikasi Perangkat Lunak ................................................................141
4.1.3 Sumber Daya Manusia ................................................................141
4.1.4 Arsitektur Jaringan ............................................................................142
4.2 Tata Cara Penggunaan .................................................................................... 142
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4.2.1.Untuk User .............................................................................143
4.2.2.Untuk Administrator .................................................................154
4.3 Evaluasi Sistem ....................................................................................... 163
4.3.1.Evaluasi Berdasarkan Interaksi Manusia dan Komputer ..............163
4.3.2.Evaluasi Kuesioner .................................................................165
BAB 5 SIMPULAN DAN SARAN
5.1 Simpulan ................................................................................................ 169
5.2 Saran ...................................................................................................... 169
DAFTAR PUSTAKA
RIWAYAT HIDUP
LAMPIRAN-LAMPIRAN
FOTOCOPY SURAT SURVEY
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DAFTAR TABEL
Tabel 3.1 Analisa Kuesioner............................................................................................ 44
Tabel 3.2 Tabel Users ...................................................................................................... 98
Tabel 3.3 Tabel Barang.................................................................................................... 99
Tabel 3.4 Tabel Kategori Barang................................................................................... 100
Tabel 3.5 Tabel Orders .................................................................................................. 100
Tabel 3.6 Tabel Detail Order ......................................................................................... 101
Tabel 4.1 Analisa Kuesioner Evaluasi ........................................................................... 165
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DAFTAR GAMBAR
Gambar 2.1 Tool DFD .................................................................................................. 23
Gambar 2.2 Tool STD................................................................................................... 24
Gambar 2.3 The Classic Life Cycle.............................................................................. 28
Gambar 3.1 Struktur Organisasi ................................................................................... 34
Gambar 3.2 Diagram Konteks Sistem Berjalan............................................................ 39
Gambar 3.3 Diagram Nol Sistem Berjalan ................................................................... 40
Gambar 3.4 Diagram Konteks Sistem yang Diusulkan ................................................ 49
Gambar 3.5 Diagram Nol Sistem yang Diusulkan........................................................ 50
Gambar 3.6 Diagram Rinci Proses 1.0.......................................................................... 53
Gambar 3.7 Diagram Rinci Proses 3.0.......................................................................... 54
Gambar 3.8 Struktur Menu User................................................................................... 55
Gambar 3.9 Struktur Menu Admin ............................................................................... 56
Gambar 3.10 STD Menu Utama User............................................................................. 59
Gambar 3.11 STD Menu Home User ............................................................................. 60
Gambar 3.12 STD Menu Barang User............................................................................ 60
Gambar 3.13 STD Menu Jasa User................................................................................. 61
Gambar 3.14 STD Menu Kontak Kami User.................................................................. 61
Gambar 3.15 STD Menu Daftar Pesanan User............................................................... 62
Gambar 3.16 STD Menu Daftar Pesanan Login User .................................................... 63
Gambar 3.17 STD Menu About Us User........................................................................ 64
Gambar 3.18 STD Menu Help User ............................................................................... 64
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Gambar 3.19 STD Menu Registrasi User ....................................................................... 65
Gambar 3.20 STD Menu Login User.............................................................................. 65
Gambar 3.21 STD Menu Profil User .............................................................................. 66
Gambar 3.22 STD Menu Cek Pesanan User................................................................... 67
Gambar 3.23 STD Menu Logout User............................................................................ 67
Gambar 3.24 STD Menu Login dan Menu Utama Admin .............................................. 70
Gambar 3.25 STD Menu Home Admin........................................................................... 71
Gambar 3.26 STD Menu Logout Admin ......................................................................... 71
Gambar 3.27 STD Menu Anggota Admin....................................................................... 72
Gambar 3.28 STD Menu Barang Admin ......................................................................... 73
Gambar 3.29 STD Menu Daftar Barang Admin.............................................................. 74
Gambar 3.30 STD Menu Upload Barang Admin ............................................................ 75
Gambar 3.31 STD Menu Kategori Barang Admin .......................................................... 76
Gambar 3.32 STD Menu Batasan Harga Admin ............................................................. 77
Gambar 3.33 STD Menu Daftar Pesanan Admin ............................................................ 78
Gambar 3.34 Rancangan Layar Menu Home User.......................................................... 79
Gambar 3.35 Rancangan Layar Menu Daftar Barang User............................................. 80
Gambar 3.36 Rancangan Layar Menu Menu Jasa ........................................................... 81
Gambar 3.37 Rancangan Layar Menu Daftar Pesanan User ........................................... 82
Gambar 3.38 Rancangan Layar Menu Kontak Kami....................................................... 83
Gambar 3.39 Rancangan Layar Menu About Us............................................................. 84
Gambar 3.40 Rancangan Layar Menu Help .................................................................... 85
Gambar 3.41 Rancangan Layar Menu Registrasi ............................................................ 86
Gambar 3.42 Rancangan Layar Menu Profil ................................................................... 87
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Gambar 3.43 Rancangan Layar Menu Cek Pesanan........................................................ 88
Gambar 3.44 Rancangan Layar Menu Login User .......................................................... 89
Gambar 3.45 Rancangan Layar Menu Login Admin....................................................... 90
Gambar 3.46 Rancangan Layar Menu Home Admin ...................................................... 91
Gambar 3.47 Rancangan Layar Menu Anggota .............................................................. 92
Gambar 3.48 Rancangan Layar Menu Daftar Barang Admin ......................................... 93
Gambar 3.49 Rancangan Layar Menu Kategori Barang.................................................. 94
Gambar 3.50 Rancangan Layar Menu Batasan Harga..................................................... 95
Gambar 3.51 Rancangan Layar Menu Daftar Pesanan.................................................... 96
Gambar 3.52 Hubungan Antar Tabel .............................................................................. 97
Gambar 4.1 Arsitektur Jaringan .................................................................................... 142
Gambar 4.2 Halaman Barang ........................................................................................ 143
Gambar 4.3 Kotak Informasi Halaman Barang ............................................................ 144
Gambar 4.4 Halaman Daftar Pesanan ........................................................................... 145
Gambar 4.5 Link Login/Logout .................................................................................... 146
Gambar 4.6 Halaman Login User ................................................................................. 146
Gambar 4.7 Halaman Registrasi ................................................................................... 147
Gambar 4.8 Halaman Verifikasi Daftar Pesanan........................................................... 148
Gambar 4.9 Halaman Konfirmasi Pesanan.................................................................... 149
Gambar 4.10 Email yang diterima User ........................................................................ 150
Gambar 4.11 Halaman Cek Pesanan ............................................................................. 151
Gambar 4.12 Halaman Daftar Pesanan yang dicek ...................................................... 151
Gambar 4.13 Halaman Profil ........................................................................................ 152
Gambar 4.14 Halaman Edit Profil ................................................................................ 152
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Gambar 4.15 Halaman Ganti Password ......................................................................... 153
Gambar 4.16 Halaman Login Administrator ................................................................. 154
Gambar 4.17 Halaman Anggota .................................................................................... 155
Gambar 4.18 Halaman Daftar Barang ........................................................................... 156
Gambar 4.19 Halaman Detail Barang............................................................................ 157
Gambar 4.20 Halaman Upload Barang.......................................................................... 158
Gambar 4.21 Halaman Kategori Barang........................................................................ 159
Gambar 4.22 Halaman Edit Kategori Barang ................................................................ 160
Gambar 4.23 Halaman Batasan Harga........................................................................... 160
Gambar 4.24 Halaman Daftar Pesanan.......................................................................... 161
Gambar 4.25 Halaman Detail Daftar Pesanan ............................................................... 162
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DAFTAR LAMPIRAN
Lampiran 1 Kuesioner......................................................................................................L1
Lampiran 2 Kuesioner Evaluasi ......................................................................................L2
Lampiran 3 Fotocopy Surat Survey .................................................................................L3
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