20090924 agile sap sdn vcd09 v1.0

Agile SAP: Mission Impossible?Twan van den BroekSAP SDN Virtual Community Day24 September 2009

Intro

• Twan van den BroekPrincipal Consultant CIBER NLScrum master@tbroek“Agile can not work within the SAP world”

• (Sander Hoogendoorn)Principal Technology Officer Capgemini and Agile evangelistAgile Coach@aahoogendoornAuthor

A.C.W. van den

Broek

3Agile SAP: Mission Impossible

Agenda

4Agile SAP: Mission Impossible

Intro

Backgro

und

Projec

t

Approa

c

h Expe

rience

s

Lesson

s Lea

rned

Closure

LocAL

SAP XI

NS

Amersfoort

TLS

GammamijnNS / Refund

Balie

Automaat

CardInformation

Service

Engraved IDChip ID

Conversie

Balie

Automaat

L2EPS

L3CPS ETDS

L4CCHS

NS.nlccInternet

ccKlantsystemen

ccTicketing

ccOVCP

Finance Center

TLS

SAP CRMVCM CECURE

RTS

BOM LDM

R/3

System landscape

5Agile SAP: Mission Impossible

Solution Architecture in 5 layers

User data

Gamma

Klantgegevens

Cecure

Identificeren Specificeren Valideren

mijnNS.nl

Verwerken Leveren

user

ProductenProduct-catalogus

SAP R/3

TLSiBase

CardMaster

ContracteniBase

SAP CRM CPM

klant

productenProductcombinaties/E-ticket vertaling

contractgeg

kaartgegkaartgeg

kaartgeg

Automaat

Aanvraag ROS, bestaande klant, bestaande kaart

Presentatie

Proces

Integratie

Applicatie

Database

kaartstatus

Contracten

SAP CRM

contract

uitvalcontractgeg

kaartgeg

NAL

leveracties

levertrx

kaartgeg

6Agile SAP: Mission Impossible

Plotting SAP solutions in Solution Architecture

User data

Gamma

Klantgegevens

Cecure

Identificeren Specificeren Valideren

mijnNS.nl

Verwerken Leveren

user

ProductenProduct-catalogus

SAP R/3

TLSiBase

CardMaster

ContracteniBase

SAP CRM CPM

klant

productenProductcombinaties/E-ticket vertaling

contractgeg

kaartgegkaartgeg

kaartgeg

Automaat

Aanvraag ROS, bestaande klant, bestaande kaart

Presentatie

Proces

Integratie

Applicatie

Database

kaartstatus

Contracten

SAP CRM

contract

uitvalcontractgeg

kaartgeg

NAL

leveracties

levertrx

kaartgeg

ccBPM

XI

CRMR/3

7Agile SAP: Mission Impossible

Agenda

Agile SAP: Mission Impossible 8

Intro

Backgro

und

Projec

t

Approa

c

h Expe

rience

s

Lesson

s Lea

rned

Closure

GoalPhasesArchitecture

Project phases

Sept 08

Feb 09

Oct 09

Phase 1Settle basissept08-feb09

Phase 2Prepare country wide roll outfeb09-sept09

Phase nExtend functionality/ travel productsoct09-dec10

9Agile SAP: Mission Impossible

Project waterfalls

Waterfall issues:

- Lots of discussions during business design

- Delivery final versions of designs took long due to

reviews- Time pressure ‘given’ to realization team

- Working on ‘illegal’ versions of design

- No efficient preparation of testing activities

- Very difficult to keep focus within the team

10Agile SAP: Mission Impossible

Waterfall according to Dr. Winston W. Royce (1970)

11Agile SAP: Mission Impossible

But we seem to forget the way back

12Agile SAP: Mission Impossible

13

ASAP Project approach

Agile SAP: Mission Impossible

Agenda

Agile SAP: Mission Impossible 14

Intro

Backgro

und

Projec

t

Approa

c

h Expe

rience

s

Lesson

s Lea

rned

Closure

Why differentlyPlanningSmart / ScrumProject team

Project approach

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40Sprint

FunctionaliteitModelleren smart use casesActiverenVerlengenDeactiverenmijnns.nlBeheer

Opleveren AcceptatieQA refreshOplevering Local QA 1-julQA inrichten voor PRoSMigratie I baseKS KI T

Transitie naar beheerDemo workshopsAanpassen proceduresBeheer acceptatietestenGebruikers acceptatietesten

Go Live voorbereidingRCC KI TPRD inrichten voor PRoSMigratie I base

MeiAprMrt J ul Aug SeptJ un

980 1 2 3 4 5 6 7KS Release 2009.3

7-7 Deactiveren9-7 mijnns.nl

30-6 Activeren2-7 VerlengenGoals different approach

- Team focus on solution

- Deal with changing insights and priorities

- Delivery in iterations

- Involve environment (Business, BA&A) in design and

demo’s

15Agile SAP: Mission Impossible

What is Scrum?

16Agile SAP: Mission Impossible

Scrum process

Sprint 1An

alyze

Speci

fy

Realiz

e

TestAc

cept

Expected product DeliverySprint/Iteration 1

DeliverySprint/Iteration 2

Final delivery

Sprint 2 Sprint 3Product BacklogList with highlevelrequirements

17Agile SAP: Mission Impossible

Analy

ze

Speci

fy

Realiz

e

TestAc

cept

Analy

ze

Speci

fy

Realiz

e

TestAc

cept

Smart software life cycle

18Agile SAP: Mission Impossible

Smart

• Smart Use Cases– YAGNI, Agile requirements– Identifying smart use cases– Modeling smart use cases– Modeling services to smart use cases

• Smart estimation– Smart use case stereotypes– Smart estimation poker

19Agile SAP: Mission Impossible

Teaming the project

• Product owner– Responsible for gathering all business requirements – Difficulty: No ‘real’ business owner

• Scrum team– Business analyst /2– Information analyst /1,5– SAP CRM /1– SAP XI/ BPM /2– SAP ABAP /1– .NET developer /1– Test /2

20Agile SAP: Mission Impossible

Designing together with business

Modeling smart use cases

Estimating smart use cases

Product Backlog

Agile SAP: Mission Impossible 25

26Agile SAP: Mission Impossible

Project wall with dashboard

Daily scrum meeting

Agile SAP: Mission Impossible 28

Demo and review to conclude every sprint

Acceptance test

Agenda

Intro

Backgro

und

Projec

t

Approa

c

h Expe

rience

s

Lesson

s Lea

rned

Closure

Project Burn down chart

31Agile SAP: Mission Impossible

Project statistics

Agile SAP: Mission Impossible 32

Project statistics /2

Agile SAP: Mission Impossible 33

Experiences

• High speed project• Day to day focus on scope • Connecting roles and teams• Change management in and outside, “Agile will not work in

the SAP world”• Skeptical attitude turned into faith towards end• “Just do it” approach• Documentation is up to date• Very agile to changing requirements• Planning insight• Discussions on priorities in stead of deadlines

34Agile SAP: Mission Impossible

Enthusiastic on project and approach

Agenda

Intro

Backgro

und

Projec

t

Approa

c

h Expe

rience

s

Lesson

s Lea

rned

Closure

Lessons learned

37Agile SAP: Mission Impossible

Realistic scope for sprint backlog Too much will discourage team

Focus team on delivery Prevent busy with everythingInvolve project environment Prevent reviews afterwardsBe firm in following approach Prevent to catch up old

habitsTransition to maintenance Involve during iterationsProject team on one location Prevent communication

gapsUse project wall / dashboard Facilitates discussions

Agenda

Intro

Backgro

und

Projec

t

Approa

c

h Expe

rience

s

Lesson

s Lea

rned

Closure

Key take a ways

• Scrum is a process, Smart is complementary and offers techniques in addition

• A good, flexible architecture is precondition for a high speed start

• The product owner is key role to success• Manage fear for changes, both within team as within

environment• Facilitate the team to collaborate • Agile / SOA / SAP project: Think in services, focus on

processes, deliver in iterations

39Agile SAP: Mission Impossible

Contact

40Agile SAP: Mission Impossible

Twan van den Broek

CIBER Nederland BV

Meerkolklaan 15

Postbus 843

5600 AV Eindhoven

M : +31 (0)6 29 735 952

T : +31 (0)40 232 90 90

F : +31 (0)40 232 90 91

E : twan.van.den.broek@ciber.nl

I : www.ciber.nl

twanvdbroek.blogspot.com

So, Agile is not only working within the SAP world

…

It will change doing SAP

projects

More …

• ESME: anatomy of a community based project https://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/10758Dennis Howlett

• What is Scrum?http://www.scrumalliance.org/learn_about_scrum Scrum alliance

• SAP Scrum: An agile approach to deliver what is really requiredhttps://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/13378Twan van den Broek

• Agile SAP: Mission Impossible?https://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/14973Twan van den Broek

• Is ASAP the best we can do now?https://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/13745Vijay Vijayasankar

• Iterations in Smarthttp://www.smartusecase.com/SmartLifecycle.ashx Sander Hoogendoorn

41Agile SAP: Mission Impossible