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    Table of Contents

    Table of Contents.......................................................................................................1

    1.0 Corporate Profile ............................................................................................... 3

    1.1 History ............................................................................................................... 3

    1.2 Vision, Mission and Objectives ........................................................................... 5

    Vision ................................................................................................................... 5

    Mission ................................................................................................................. 5

    Objectives ............................................................................................................ 5

    1.3 Corporate Social Responsibility ......................................................................... 6

    2.0 External Factors ................................................................................................... 7

    2.1 PESTEL analysis ................................................................................................ 7

    Political factors ..................................................................................................... 7

    Economical factors ............................................................................................... 8

    Socio-cultural factors ............................................................................................ 8

    Technological factors ........................................................................................... 9

    Environmental factors .......................................................................................... 9

    Legal factors ....................................................................................................... 10

    2.2 Five forces industry analysis ........................................................................... 11

    Threat of New Entrants (Weak) .......................................................................... 11

    Threat of Substitute Products or Services (High) ................................................ 12

    Bargaining power of suppliers (Weak) ................................................................ 12

    Bargaining power of buyers (Medium) ............................................................... 12

    Degree of Rivalry Among Existing Players (High) ............................................... 12

    2.3 Competitive Profile Matrix ............................................................................... 13

    3.0 Internal factors ................................................................................................... 15

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    3.1 Strengths, Weaknesses, Opportunities and Threats analysis .......................... 15

    3.2 Tows Matrix ..................................................................................................... 17

    3.3 Boston Consulting Group Growth Share Matrix ............................................... 19

    3.4 Product Life Cycle ............................................................................................ 21

    Reminding Advertisements ................................................................................ 21

    Maintain the brand names ................................................................................. 21

    3.5 Financial Analysis ............................................................................................ 22

    4.0 Strategy Development ........................................................................................ 26

    4.1Current Strategy .............................................................................................. 26

    4.3 Porters original generic strategies .................................................................. 30

    4.4 Grand Strategy Matrix ..................................................................................... 31

    ................................................................................................................................. 31

    5.0 Conclusions ........................................................................................................ 33

    6.0 Recommendations .............................................................................................. 34

    8.1 Articles ............................................................................................................ 36

    8.2 Books ............................................................................................................... 36

    8.3 Official publications ......................................................................................... 37

    8.4 Websites .......................................................................................................... 37

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    1.0 Corporate Profile

    1.1 History

    Raffles Education Corporation (REC) Limited established its first college in Singapore in

    1990 and was founded by Mr Chew Hua Seng. REC provides services in thirty three

    cities across thirteen countries in the Asia Pacific region. The Headquarters is located in

    Singapore and currently employs two thousand nine hundred academic and

    administrative staff. REC currently has more than thirty thousand students enrolled

    (Raffles Education Corporation 2009).

    REC currently operates with their main brand names such as Raffles Design Institute

    (RDI), Raffles Merchandising Institute (RMI), and Raffles School of Business (RSB).

    , , (Source: Raffles

    Education Corp 2009)

    REC has shown rapid growth, it started with one small college and is now a

    multinational education provider in thirteen countries. This growth includes an increase

    in the number of colleges and levels of education; ranging from Diploma, Degree to

    Masters Level. The graph below will help to show REC growth.

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    Source: (Raffles Education Corp 2009)

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    1.2 Vision, Mission and Objectives

    Vision

    Vision is a driving goal, usually inspiring and on a long term basis (Dess et al 2008).

    RECs vision is to be the premier education group in Asia Pacific (Raffles Education

    Corp 2009).

    RECs vision statement shows a strong direction for their employees and at the same

    time it motivates their employees to reach REC long term goals.

    Mission

    Mission can be defined as a set of organizational goals that include both the purpose ofthe organization and its scope of operations and the basis of its competitive advantage,

    It tends to be more specific and address question (Dess et al 2008).

    REC is committed to provide quality education through their network of institutions in the

    Asia Pacific region to develop industry relevant skilled professionals (Raffles Education

    Corp 2009)

    The mission statement of REC shows their short term goals. REC wants to provide the

    same quality of education in all their branches located in the Asia Pacific and India. This

    is to avoid one college having better standards than the other colleges. Due to this

    RECs short term goal is to make sure they have standards of quality in all their

    branches.

    Objectives

    RECs objectives are to provide high level of education ranging from arts, design, and

    business management (Raffles Education Corp 2009).

    Their objectives can be use to support their mission, such as providing high level

    standard of education in all their branches. With this they will have a strong global

    image.

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    1.3 Corporate Social Responsibility

    According to the Chew Hua Seng Foundation (2008) REC take part in the foundation to

    help less fortunate students get economic help, in order to seek higher education. This

    type of foundation sees things differently compared to other foundations. It does not

    help to subsidize the education fee, Chew Hua Seng believes that it is better to help

    with their basic social needs like health, water, sanitation, nutrition, and housing. They

    believe without all this the students cannot perform at the best of their abilities.

    Doing this will give REC a good image in their potential students perception, and

    hopefully by doing this REC can attracts more students in the near future.

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    2.0 External Factors

    2.1 PESTEL analysis

    According to David (2009) the external environment analysis will help to identify the

    external opportunities and external threats that may refer to changes in the political,

    economical, socio-cultural, technological, environmental, and legal (PESTEL)

    framework. Each of the frameworks may link together and most likely will affect the

    structure or scope of the business practice.

    REC can use the PESTEL framework to analyze its environmental factors such as howthe external factors can affect RECs performance in the global market. Analyzing these

    factors will let REC have an upper hand to deal with the threats and opportunities they

    are facing.

    Political factors

    This basically includes how REC is affected by the development or changes that

    happen in the political environment such as the laws, government agencies, and many

    more (Kotler et al 2006).

    Singapore government wants to make Singapore as an Education hub, which is one of

    the reasons why students from all over the world are coming to Singapore to complete

    and pursue higher education. Singapore has built up an international reputation as a

    hub for world class education and research (Singapore Education Government 2006).

    EduTrust certification and Fee Protection Scheme (FPS) are there to help and protect

    international students (Singapore Government 2006). The EduTrust certification and

    FPS are use to maintain the quality of teaching and facilities in order to meet the

    standard requirement as the number of International students coming from all over the

    world keeps increasing from year to year. The Parliament Report (2008) mentions that

    there are currently eighty six thousand students currently studying in Singapore,

    increasing from fifty thousand from 2002

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    .

    Economical factors

    This will affect the buying behavior and spending patterns of consumers (Kotler et al

    2006). It might also affect the growth of REC

    Singapore has a corruption free, stable prices, and highly developed and successful

    free market economy (International Business Publications 2008).

    The growth in the Singapore economy will also benefit REC in attracting students from

    all over the world. This will also help the economy to grow since the students will be

    staying and studying in Singapore. On the other hand, Singapore will also reduce the

    unemployment rate.

    Socio-cultural factors

    Kotler et al (2006) believe that the cultural environment is made up of institutions,

    beliefs, religions and other forces that affect societys basic values, perceptions,

    preferences and behaviors.

    Different cultures will have a different impact towards the company. Started first in

    Singapore, REC is used to a mixed culture, since Singapores cultures include;

    Chinese, Malays, Indians, and other ethnic groups such as the European, Caucasians

    and many more (Singapore Department of Statistic 2010).

    In addition the ninety thousand professional expatriates working and living here also

    bring their unique cultures and perspective that add value to the Singaporean culture

    (College in Singapore 2009).

    Singapore has a variety of music, foods, languages and religions due to the different

    races that make up Singapore, Chinese, Malays, Indians and others. This will help the

    international students that have different religions, language and culture to adapt easier.

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    Technological factors

    This is perhaps the most dramatic force that shapes RECs destiny (Kotler et al 2006).

    Technologies made it possible to travel all around the world. Students will strive for the

    best education they can get, if REC does not meet international technology standardsthen it will surely face troubles such as a decreasing number of students.

    Singapore is keeping up with the dynamic change of technologies. It will not be difficult

    for REC to adapt and implement new technologies in their college and universities. (IDA

    2010). Recently Singapore University of Technology and Design signed a formal

    agreement with Massachusetts Institute of Technology. This shows that Singapore

    keeps on developing their technology so they will not get outdated (Ministry of

    Education 2010).

    Recently REC was developing their cyber museum with the National Heritage Board

    (Raffles Education Corp 2009). It is an online platform that serves educational, social e-

    engagement, and for marketing purposes to attract international students.

    Environmental factors

    In this case Raffles Education Corporation tends to use more environmental friendly

    materials and goods that are able to get recycle (Raffles Education Corporation 2009).

    Singapore is a developed country. They use newer, better and more eco-friendly

    technologies. In Singapore there are many individuals, groups and organizations that

    are starting to spend their time, money and effort to contribute something to the

    environment in order to protect, promote and enhance Singapores clean and green

    environment (National Environmental Agency 2002).

    This will create a good impression and image in the eyes of international students that

    are planning to pursue their higher education in Singapore.

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    Legal factors

    International students coming here to study need to sign a contract that will protect both

    the students and the college or universities. It helps protecting the students from thecollege which performance are below actual standards. Regarding this the Singapore

    government gives full support such as giving the Case trust and EduTrust awards to

    some universities or college which meet the standard level.

    Company like Council for Private Education Singapore (2010) is set up to regulate the

    private education sector, it also facilitates to improve or uplift the level of education from

    the private sector.

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    2.2 Five forces industry analysis

    It was developed and designed to analyze the economic and market forces that can

    influence the industry profit. The five forces are the threat of new entrants, threat of

    substitute products or services, bargaining power of suppliers, bargaining power ofbuyers, and degree of rivalry among existing competitors (Bensoussan and Fleisher

    2008).

    Threat of New Entrants (Weak)

    -Cost of capital

    To set up colleges or universities takes a huge sum of money, information and

    experience in the related industry, it pushes the barriers to entry higher. When the

    barriers to entry increase it limits the number of potential competitors that might come in

    to the market.

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    -Switching costs

    Students who are currently enrolled in REC will not even bother to move to a new

    college since it will be costly and inconvenient. Students will prefer to pursue and attaincertificates from colleges that are well known.

    Threat of Substitute Products or Services (High)

    Threat of substitute services may come from other private institutions that provide

    similar services with lower cost. The threat of substitute services for REC will be coming

    from online courses, seminar, workshop, or internship where the students learn about

    the knowledge on the spot itself.

    Bargaining power of suppliers (Weak)

    For REC the bargaining power of suppliers will be low since REC is providing services

    and only take goods such as the stationery, machinery and computers that will last for

    more than two-three years. Due to that reason the supplier will not have much power to

    bargain.

    Bargaining power of buyers (Medium)

    -Service provided is common

    In this case the bargaining power will be medium; Since REC is not monopolizing the

    market. There are competitors that provide similar services in the existing industry. So

    the students will have medium bargaining power. It is due to the brand names of REC

    that attract the students.

    Degree of Rivalry Among Existing Players (High)

    -Number of competitors

    The rivalry among existing players will be high, since there are other well known

    colleges or universities in Singapore that provide design and arts education such as

    LaSalle College of the Arts and Nan yang Academy of Fine Arts. They are all roughly

    equal in size so they watch each other carefully to match and counter their competitors

    move.

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    2.3 Competitive Profile Matrix

    Raffles EducationCorp

    Nan yang

    Academy of FineArts

    LaSalle College ofthe Arts

    Key Success

    Factors

    Weigh

    t Rating

    Weighte

    d Score Rating

    Weighted

    Score Rating

    Weighted

    ScoreBrand name 0.1 4 0.4 4 0.4 4 0.4variety of

    courses 0.1 3 0.3 3 0.3 3 0.3facilities 0.2 3 0.6 3 0.6 4 0.8internship

    programs 0.15 3 0.45 3 0.45 3 0.45advertising 0.1 2 0.2 2 0.2 3 0.3price

    competitivenes

    s 0.05 3 0.15 3 0.15 2 0.1

    global

    expansion 0.1 4 0.4 2 0.2 3 0.3service quality 0.2 3 0.6 3 0.6 3 0.6

    Total 1 3.1 2.9 3.25

    Source (created for this assignment, adapted from David Fred R, StrategicManagement concept and cases, 12th edition, 2009, prentice hall, New Jersey).

    According to David (2009) the competitive profile matrix (CPM) is used to identify the

    strengths and weaknesses of the firm and the major competitors.

    The table shows REC ranked 2nd compared to its competitors, there is still room for

    improvement. Another factor that REC can improve is advertising, the more they

    advertise the more they can attract potential students from all over the world. REC can

    advertise in countries which are not fully exposed with colleges or universities

    specialized in design and arts.

    In conclusion, REC needs to improve in order to win more market share and gain more

    students in the future, thus being more competitive. REC strength lies on their global

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    expansion and brand name. All the branches located at Asia Pacific and India give them

    more market to penetrate. By using their strengths REC can conquer and target new

    market in the future.

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    3.0 Internal factors

    3.1 Strengths, Weaknesses, Opportunities and Threats analysis

    Wheelen and Hunger (2010) strongly believed that Strengths, Weaknesses,

    Opportunities and Threats (SWOT) analysis can be use to develop the corporate

    mission, objectives, strategies and policies. The SWOT analysis will cover both the

    internal and external analysis.

    Strengths

    Internationally recognized REC is famous for their high level of education standards anow grew to become a multi-national college that operaaround Asia Pacific and India.

    High standard of Teachingstaff

    Lecturers at REC are coming from all over the world bringingdiverse background, wealth of technical knowledge, aindustry experience.

    Inter College TransferREC are all around Asia Pacific and India, due to that reasonis possible to let the students experience the inter colletransfer , this will benefit the students as they can learn in neenvironments and experience learning in different countries.

    Internship and CareerPlacement

    Students in REC get the chance to experience their industhrough their internship and commercial projects. This helps tstudents to gain more knowledge regarding the industry, the

    commercial companies will end up being there future employeWeaknesses

    Limited Scope Branches and colleges are set up all around Asia pacific aIndia, but REC has not reached any other part of the world lAmerica and Europe which makes the REC brand only famoin Asia.

    Different learning experience REC has established their branches all over Asia Pacific aIndia, thus it will result in different learning experience tinternational students will face. REC does their best to mainta quality of standards in all over their branches. For examdesign students in Singapore will not get a change to desi

    and experience winter compare to those who study in China.

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    Opportunities

    Opening more branches Currently REC has closed the geographical gap, as they haveset up colleges across Asia Pacific to India. There are stillplenty of countries that REC can extend their college anduniversities to, by doing this REC can create a global brand and

    imageDevelop Online class To be different from its competitors and to close the

    geographical gap, REC can start developing online classes asthe technologies now make it possible to conduct onlineclasses.

    Improve their other institute REC currently is famous for their RDI, REC can do moreadvertisements in the future to reposition their RMI and RSB inthe student's perception. Other than that REC can improve theirquality of education in RMI and RSB.

    Develop their own advertisingcompany By doing this REC can place their students for training and

    career as soon as they graduates.Threats

    Local Colleges Local colleges have better knowledge about the cultures andpolicies in each country. Not to mention the price factor, wherethe local college can offer a lower price, which might be aserious threat for REC in the near future

    Competitors providing the sameservices

    In Singapore there are Nan yang Academy of Fine Arts andLaSalle college that provide high level of education focused ondesign and arts. They also provide a wide variety of courseslike business and hospitality

    Political situations in the country Riot and government policy sometimes affect how RECoperates. Most of the foreign students will prefer a safe countrywith a stable economy. In the future REC needs to carefullyselect new countries for their branches.

    Source: (Created for this assignment)

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    3.2 Tows Matrix

    Strengths (S) Weaknesses (W)

    1. Internationally recognize

    2. High standard of

    teaching staff

    3. Inter college transfer

    4. Internship and career

    placement

    1. Limited scope

    2. Different Learning

    experience

    Opportunities (O) S-O Strategies W-O Strategies

    1. More Branches

    2. Developed

    Online class

    3. Improve their

    other institute

    4. Develop their

    own advertising

    company

    1. REC can expand into

    foreign markets and

    improve their brand

    image for their entire

    institute. (S1, S2, O1,O3)

    2. Provide an inter college

    transfer to let the

    students experience a

    new environment.

    (S1,S2,S3,O1)

    3. Develop E-class to reach

    more students

    (S1,S2,O2)

    4. Create an advertising

    company for the purpose

    of internship and career

    placement. (S4,O4)

    1. Opening more branches.

    (W1, O1)

    2. Develop E-class to expand

    its scope and reduce the

    different learning

    experience. (W1,W2,O2)

    3. By preparing RECsadvertising company, REC

    can improve their institute

    and reduce the different

    learning experience.

    (W2,O3,O4)

    Threats (T) S-T Strategies W-T Strategies

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    Intern

    al

    Factor

    sExterna

    l

    Factors

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    1. Local College

    2. Competitors

    providing the

    same services

    3. Different

    political

    situations in the

    country.

    1. Using their brand name

    to compete with local

    college.

    (S1,S2,S3,S4,T1)

    2. Be different by giving

    good internship and

    career placement, inter

    college transfer, and

    provide good lecturers..

    (S2,S3,S4,T2)

    3. REC can try to influence

    and cope with the

    different political

    situations based on their

    experiences entering

    other market.(S1, T3)

    1. Partnership with local

    colleges. (W1,W2,T1)

    2. Partnerships with local

    colleges enable REC tooffer better education and

    customize its services to

    cope with the differences.

    (W1, W2,T2,T3)

    3. Closing the geographical

    gap by forming alliances

    with local colleges.

    (W1,T1)

    Source: (Created for this assignment, adapted from Wheelen T. L,& Hunger J David,

    Strategic Management and Business Policy, 11th

    edition, Prentice Education Inc, 2008,New Jersey)

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    3.3 Boston Consulting Group Growth Share Matrix

    According to Wheelen and Hunger (2010) the Boston Consulting Group (BCG) Growth

    Share Matrix is the simplest way to portray the firms portfolio of investments. In the

    BCG matrix each of the firms product or services are plotted on the matrix according tothe number of sales and the growth rate.

    (Source: Created for this assignment, adapted from Haberberg A. & Rieple A., 2008,

    Strategic Management: Theory and Application, Oxford, UK, Oxford University Press)

    All fashion related course such as fashion marketing and fashion design are the most

    famous course in REC. The RDI courses are at the cash cow stage in the BCG matrixbecause students from all over the world know about REC and their strengths at these

    courses.

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    The cash generated from the REC courses will be use in the Star segments for which

    RMI and RSB are still growing. REC can use the cash to do advertisement to attract

    more number of potential students.

    In the near future all RECs courses will be in the cash cow segments, the cashgenerated there will be use to do reminder advertisement for the consumer to remind

    them what REC specialized at.

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    3.4 Product Life Cycle

    Source: (Created for this assignment, adapted from Kotler Philip et al, principles of

    marketing, 3rd edition, prentice hall, 2008, Australia)

    Each product or service has a limited lifetime. The product life cycle will help to analyze

    and identify the position and strategies for the firm (Kotler et al 2008).

    RDI is in the mature stage as shown in the BCG matrix in the cash cows. RDI is

    generating income that able to sustain REC in the industry. While RMI and RSB are still

    in the growth stage, they still have the potential to grow and attract more students.

    Few strategies that REC can do in this following stage are:

    Reminding Advertisements

    At this stage, REC can do advertising just like when they first opened up, the difference

    is they are not introducing the college, but they are reminding the potential customer

    and students that REC offers a high level of education and the colleges are located all

    over Asia Pacific and India.

    Maintain the brand names

    REC needs to maintain its brand names in order to attract future potential students.

    Good brand images will affect the students decision to choose REC instead of its

    competitors.

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    3.5 Financial Analysis

    This part will analyze how REC operates judging from their financial ratios. Here listed

    are some common ratios that a firm can use to analyze and evaluate how they perform

    from last year compare to this year.

    Source: ( Raffles Education Corp 2009)

    Liquidity ratio S$'000 S$'000

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    2009 ratio 2008 ratio

    Current

    ratio

    Current Assets 278,0310.89

    145,3960.41

    Current Liabilities 311,297 350,653

    Acid

    test

    Current Assests- (Inventory+Prepayments)

    278031-(597+146,453) 0.42

    145,396- (368+52,529) 0.26

    current liabilities 311,297 350,653

    Cash

    ratio

    (Cash+ Short term securities ) 115,3140.37

    68,5020.2

    current liabilities 311,297 350,653

    (Created From REC 2008, 2009 and Brealey, Myers & Allen, 2009)

    Liquidity ratios are used to measure the company short term financial strength by

    measuring the relationship between current assets and current liabilities. (Libby et al.2009).

    The current ratio indicates that the short term solvency of both years is below the

    accepted standard of 2:1. However, their performance has improved from 0.41:1 to

    0.89:1. This show that in 2009 they are more solvent as they have $0.89 worth of

    current assets for every $1 worth of current asset.

    In term of immediate solvency, REC is also below the accepted standard of 1:1. In 2009

    the company was more solvent. This means that REC is able to make short term

    investment and increase their profitability instead of holding their assets.

    Profitability ratioS$'000 S$'0002009 ratio 2008 ratio

    Net Net profit x 100 51,591 x100 25.5 99,406 52.31

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    profit

    margin%

    x100%

    sales 201956 190,020

    Return

    onAssets

    Net income 51,591 x 100

    2.6%Average totalassets

    (772,185+278,031)+(770,306+145,396)

    Return

    on

    equity

    Net income 51,591 x 1009.9%

    99,406 x

    100 26.7%

    equity 518,960 372,719

    (Created From REC 2008, 2009 and Brealey, Myers & Allen, 2009)

    Net profit has decreased from 52.31% to 25.55%. The fall in the net profit might be due

    to the uncontrollable expenses in relation to sales. Libby et al. (2009) believe that

    profitability ratios primarily measure the overall success of the company.

    The decrease in RECs return on equity shows that the company has taken out more

    loans reducing profitability.

    Overall, RECs profit dropped a lot from 2008 to 2009. It shows the net profit margin

    dropped almost by half. Return on equity it dropped by almost twenty percent.

    Efficiency ratioS$'000 S$'0002009 ratio 2008 Ratio

    Cash

    turnover

    Net Sales 201,9562.04

    190,0202.77

    cash 98,766 68,502

    Accounts Net Sales 201,956 1.69

    Average (162,120+76526)/224

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    Receivable

    Turnover

    Receivables

    Bad Debt

    to salesratio

    Bad debts 4,834

    0.024

    449

    0.0024sales 201,956 190,020

    (Created From REC 2008, 2009 and Brealey, Myers & Allen, 2009)

    Compared to 2009, 2008 had a better cash turnover. Account receivable turnover is

    done to find out how much time REC take to collect the money.REC has 2.04% bad

    debts to sales ratio. This shows that some of their creditors have not paid them the

    money. This can be improved by improving their management system.

    REC in this case is being efficient as a college as the accounts receivable shows that

    the students only pay once a year. RECs bad debts show that REC collects all the

    money since the ratio is a small value.

    Financial Leverage RatioS$'000 S$'000

    2009 ratio 2008 ratioTotal

    Debts to

    Assets

    Total Liabilities 510,690

    0.48

    534,170

    0.58Total Assets 1,050,216 915,702

    Debt to Total Debt 510,690 0.98 534,170 1.43

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    equity Total equity 518,960 372,719

    Interest

    Coverag

    e Ratio

    Earning before interest

    and tax

    72,886+10,43

    6 7.98

    105,354+3,32

    9 33.53

    interest expense 10,436 3,329(Created From REC 2008, 2009 and Brealey, Myers & Allen, 2009)

    Libby et al. (2009) believe that the leverage ratios are use for analyzing the companys

    ability to meet its long term obligations. In this case RECs total debts to assets have

    decreased from 2008 to 2009, assets increased as the ratio was lower.

    In terms of their debts to equity ratio, it shows that to each asset is equal to 0.98 debts.

    This shows a better performance from last year

    While RECs interest coverage ratio shows a decrease in performance in 2009. This is

    the ability to cover the interest that REC needs to pay, there is a significant decrease in

    REC performance. Other reason might be REC take more loans so REC have more

    interests to pay out.

    4.0 Strategy Development

    4.1Current Strategy

    REC currently followed few strategies that had been developed by their top

    management. The figure below will help to illustrate RECs current strategies

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    The figure above shows four main strategies that REC currently follows, such as they

    want to build existing depths, expand college networks, create value at University City,

    and strengthen academic credibility.

    The strategies that REC currently adopts will help REC to maintain its position in their

    current market as well as entering new market. Building more depth at existing college

    will help REC to gain more market share in their current market. They expand their

    network to enter new market.

    Creating value at University City and Strengthen their academic credibility will let them

    have better brand name regarding their brand. This will be use in the future to attract

    potential students.

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    4.2 Ansoff growth matrix

    Source: (David Fred R, Strategic management concept and cases, 12 th edition, prentice

    hall, 2009, New Jersey)

    With the help of the above matrix REC can select the right strategy to deal with themarket they currently serve and product they have.

    For the market penetration strategy, since REC is serving their current market with their

    current services REC should do more advertisement to create brand awareness in the

    market and to compete with the competitors

    At the same time REC can develop the market development strategy. REC needs to do

    a market research on the number of potential students and competitors in the market

    and prepare a good marketing strategy to sustain the company in the new market.

    Customize the product to meet the local requirements, match the price with the

    competitors, rephrase the marketing promotion with the local languages, and select

    strategic place to build the college.

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    An alternative and suggestion for future consideration is to develop an online course in

    order to be unique and different from its competitors. With the online course REC can

    penetrate into new market with their new services the online class. The online class atthe same time can serve more students at once regarding where they are.

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    4.3 Porters original generic strategies

    Source: (Hubbard G., Rice J., & Beamish P., 2008, Strategic Management: Thinking,

    Analysis, Action, 3rd ed., Frenchs Forest, Australia, Prentice Hall)

    Porter suggested that there are three types of strategies that an organization can

    pursue in order to have a sustainable competitive advantage. (Beamish 2008)

    In the education industry REC is stuck in the middle, since they are famous for arts and

    design but there are also other institutes that provide the same courses such as Lasalle

    College of the Arts and Nanyang Academy of Fine Arts.

    In the future REC may want to provide differentiation by providing their courses via the

    internet. Online course will help REC to be different and at the same time close the

    geographical boundaries.

    REC can also cut down the cost as they have branches all over Asia Pacific and India,

    since REC is open to the resources in different areas which enable REC to operate

    effectively and efficiently.

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    4.4 Grand Strategy Matrix

    Source :( created for this assignment, adapted from David Fred R, Strategic

    Management concept and cases, 12th edition, 2009, prentice hall, New Jersey).

    Grand Strategy matrix can be use to prepare an alternative strategies based on two

    factors such as the competitive position of the firm and the market growth in the

    industry.

    REC is plotted in quadrant I, it shows that REC has strong competitive position and

    rapid market growth. In the Singapore market itself REC is rank second after LaSalle.For this following quadrant REC can develop alternative strategies to overcome future

    challenges.

    REC is currently using market development and market penetration as have been

    discussed in Ansoff matrix. In this matrix it will explain more about the alternative

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    strategies REC can develop and implement in the future such as the forward integration

    and related diversification.

    Forward Integration for REC will be building and creating their own advertising agency

    and clothing store. Building their own advertising agency and clothing store will allow

    REC to give a career placement for the students. The advertising agency itself can be aplace where students are going to do their internship.

    Related Diversification in REC case is to develop or take new courses from university

    partner, by doing this REC can attract more students since they have variety of major in

    which students can enrolled with. This will serve as an alternative strategy if the market

    penetration and development are not doing well. By preparing this REC will be more

    prepare to face the challenges in the dynamic market.

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    5.0 Conclusions

    In conclusion, RECs performance shows that it has improved from 2008 to 2009. ThePESTEL framework shows how the different factors impact RECs operations, as so far

    REC can cope well with the external factors.

    With the SWOT analysis and TOWS matrix, REC will know its current strengths and

    weaknesses, thus this will help REC to fully maximize its strength to avoid their threats

    and capture their opportunities. PLC and BCG also help to analyze the correct

    strategies to use in the stage where REC is in right now, which is in star section moving

    to cash cow, the growth going to maturity stage.

    The CPM shows that REC ranked 2nd in the market, this will help REC to benchmark

    with its competitors in what REC is lacking in at. REC shows their strengths and

    weaknesses compare to its competitors Nan yang and LaSalle as shown in the matrix.

    With this REC can evaluate and compete with their main competitors in the market.

    Financial ratios are also calculated to see how REC perform in the previous years

    compare to this year performance. The ratios will help investor to see how REC

    performance increases from year to year.

    In short REC performance is still far from the best, slowly but surely RECs performance

    shows an improvement from 2008 to 2009.

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    6.0 Recommendations

    In the future REC might consider doing partnership or joint venture with local college in

    order to attract the local market. Since the local college will have better knowledge

    about the laws, regulation, customs, and culture of the market.

    They can expand their colleges into new countries and REC can establish itself in the

    global market. At the same time they can reduce the geographical gap by providing their

    services in new markets.

    REC can also improve their financial performance, as the financial analysis shows that

    they havent do really well this past two years. REC can do this by stop borrowing

    money and start paying their short term liabilities or loan. Another way on how REC canimprove their financial performance is by having an alliances or partnership with another

    design college.

    Online courses is now possible and by doing that REC can attract international students

    from all over the world. This is another alternative for REC to reduce the geographical

    gap.

    Last but not least REC can diversify their services in related industry. Currently REC is

    providing services with 3 main partners such as RDI, RMI, and RSB. In the future REC

    might want to add more subjects and courses to attract more students with their wide

    variety of courses available for the students to enroll with.

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    7.0 Learning Evaluation

    This assignment helps to explain how strategic management can be use to a company

    like REC deal with its external environment as well as their internal environment. It also

    helps to develop its future growth strategies.

    This assignment summarized all other previous modules to critically analyze how the

    firms like REC perform in the market. Strategic Management also helps in decision

    making for the company.

    With the help of this assignment, now REC can be clearer of its current position in the

    market and REC can start benchmarking with better competitor in the market.

    Learning this module and completing the assignment give a clear use of how strategic

    management can be use in senior management to do business decision and plan for

    future strategies.

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    8.0 Reference list

    8.1 Articles

    -Peoples Action Party, 2008, Singapore as an education hub, oral answer to questions

    Singapore as an education hub, (Online), (Last updated on Monday, 26

    th

    may 2008),Available at: (http://www.pap.org.sg/articleview.php?id=3461&mode=&cid=23), Viewed

    on 26th August 2010.

    8.2 Books

    -Beamish Hubbard Rice, Strategic Management Thinking Analysis Action, 3th edition,

    Pearson Education, 2008, Australia.

    -Bensossan b. B. & Fleisher c. S., Analysis Without Paralysis : 10 tools to make better

    decisions, Prentice Hall, 2008, New Jersey, USA

    -Brealey R. A., Myers S. C. & Allen F., 2009, Principles of Corporate Finance, New

    York, USA, McGraw-Hill

    - Haberberg A. & Rieple A., 2008, Strategic Management: Theory and Application,

    Oxford, UK, Oxford University Press

    -David Fred R, Strategic management concept and cases, 12 th edition, prentice hall,

    2009, New Jersey

    -Dess Gregory D et al, Strategic Management text and cases, 4th edition, McGraw-Hill

    Irwin, 2008, New York.

    - Hubbard G., Rice J., & Beamish P., 2008, Strategic Management: Thinking, Analysis,

    Action, 3rd ed., Frenchs Forest, Australia, Prentice Hall

    -Johnson et al, Exploring Corporate Strategy Text and Cases, 7 th edition, Prentice hall,

    2005.

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    http://www.pap.org.sg/articleview.php?id=3461&mode=&cid=23http://www.pap.org.sg/articleview.php?id=3461&mode=&cid=23
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    -Kotler Philip et al, principles of marketing, 3rd edition, prentice hall, 2008, Australia.

    -Kotler Philip et al, Marketing Management An Asian Perspective, 5 th edition, Prentice

    hall, 2009, Singapore.

    -Libby R., Libby P. A. & Short D. G, 2009, Financial Accounting, 6 th Edition, New York,

    USA, McGraw-Hill

    -Wheelen T. L,& Hunger J David, Strategic Management and Business Policy, 11th

    edition, Prentice Education Inc, 2008, New Jersey

    8.3 Official publications

    -Central Intelligence Agency (CIA) , 2010, The WORLD Factbook :East & South East

    -Asia - Singapore, (Last updated on August 19th, 2010), Viewed on 26th August 2010.

    -International Business Publications (IBP), 2008, Singapore : Recent Economic and

    political Developments Yearbook; 5th Edition, Washington Dc, USA.

    -Raffles Education Corp, Entrepreneurship Innovation & Empowerment, 2009 Annual

    Report, Singapore.

    -Singapore Department of Statistics, 2010, Singapore in Figure 2010, available at

    http://www.singstat.gov.sg/pubn/references/sif2010.pdf , Viewed on 24th August, 2010.

    8.4 Websites

    -Raffles Education Corp, 2008, Vision, Mission and Philosophy, (Online) Available at:

    (http://www.raffles-education-corporation.com/), Viewed on 26th August 2010.

    -Singapore Education, 2006,Education on Singapore, (Online) Available at:

    http://www.singaporeedu.gov.sg/htm/abo/abo01.htm, Viewed on 25th August 2010

    -European University,2010,Why study in Singapore,(Online) Available at:

    http://www.euruni.edu/en/Campuses/EU-Partner-in-Singapore/Why--

    Singapore/Why_Study_In_Singapore.html, Viewed on 25th August 2010

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    http://www.raffles-education-corporation.com/http://www.singaporeedu.gov.sg/htm/abo/abo01.htmhttp://www.euruni.edu/en/Campuses/EU-Partner-in-Singapore/Why--Singapore/Why_Study_In_Singapore.htmlhttp://www.euruni.edu/en/Campuses/EU-Partner-in-Singapore/Why--Singapore/Why_Study_In_Singapore.htmlhttp://www.raffles-education-corporation.com/http://www.singaporeedu.gov.sg/htm/abo/abo01.htmhttp://www.euruni.edu/en/Campuses/EU-Partner-in-Singapore/Why--Singapore/Why_Study_In_Singapore.htmlhttp://www.euruni.edu/en/Campuses/EU-Partner-in-Singapore/Why--Singapore/Why_Study_In_Singapore.html
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    -Maps of World, 2009,Culture of Singapore,(Online) Available at:

    http://www.mapsofworld.com/singapore/culture.html Viewed on 25th August 2010

    -Colleges in Singapore, 2009,Singapore Universities and Colleges, (Online) Available

    at: http://collegesinsingapore.com/education.html Viewed on 26th August 2010

    -CPE, 2009, Council for Private Education, (online) Available at:

    http://www.cpe.gov.sg/ Viewed on 26th August 2010

    -IDA, 2010,Technology Event, (Online) Available at:

    (http://www.ida.gov.sg/Technology/20060418114224.aspx), Viewed 26th August 2010

    -Raffles Design Institute, 2008, Cyber-Museum, (Online) Available at:

    (http://www.raffles-design-institute.edu.sg/index.php?

    option=com_content&view=article&id=33:cyber-museum&catid=3&Itemid=18), Viewed

    on 26th August 2010.

    -National Environment Agency, 2002, Environmental Awards, (Online) Available at:

    (http://app2.nea.gov.sg/ecofriend_awards.aspx), Viewed on 26th August 2010.

    http://www.mapsofworld.com/singapore/culture.htmlhttp://collegesinsingapore.com/education.htmlhttp://www.cpe.gov.sg/http://www.ida.gov.sg/Technology/20060418114224.aspx),%20%20Viewed%2026th%20August%202010http://www.raffles-design-institute.edu.sg/index.php?option=com_content&view=article&id=33:cyber-museum&catid=3&Itemid=18http://www.raffles-design-institute.edu.sg/index.php?option=com_content&view=article&id=33:cyber-museum&catid=3&Itemid=18http://app2.nea.gov.sg/ecofriend_awards.aspxhttp://www.mapsofworld.com/singapore/culture.htmlhttp://collegesinsingapore.com/education.htmlhttp://www.cpe.gov.sg/http://www.ida.gov.sg/Technology/20060418114224.aspx),%20%20Viewed%2026th%20August%202010http://www.raffles-design-institute.edu.sg/index.php?option=com_content&view=article&id=33:cyber-museum&catid=3&Itemid=18http://www.raffles-design-institute.edu.sg/index.php?option=com_content&view=article&id=33:cyber-museum&catid=3&Itemid=18http://app2.nea.gov.sg/ecofriend_awards.aspx