RIZWAN AHMAD

Contact: +971 50 456 1420 Email: m.rizwan24h@gmail.comUAE Driving License # 1808784

LinkedIn: www.linkedin.com/pub/rizwan-ahmad/53/877/a90

EMPLOYMENT SUMMARY

MOBILE SOLUTION EXPERT LLC, DUBAICostumer Services Supervisor (August 2013 – Present)

RESPONSIBILITIES & ACCOUNTABILITIES Receiving, creating and sending orders to the concerned delivery store. Informing clients by explaining procedures; answering questions; providing information. Maintaining and improving quality results by adhering to standards and guidelines; recommending improved

procedures. Making outbound calls as part of the telemarketing operations. Accomplishing sales and organization mission by completing related results as needed. Updating job knowledge by studying new product descriptions; participating in educational opportunities.

MODERNA MIDDLE EAST CONTRACTING SERVICES LLC, DUBAIAdministrator/Procurement Executive (October 2010 – August 2013)

RESPONSIBILITIES & ACCOUNTABILITIES Performed dual responsibilities as: (i) Administrator; and (ii) Procurement Executive. Responsible to provide efficient and effective customer services to all internal and external customers. Scheduling staff, verifying attendance sheet, and making overtime of workers. Arranging worker transport to various worksites. Responsible to plan, manage, and control Inventory. Handling complete Procurement Cycle, from Issuance of Purchase Requisition to Delivery of Goods, as per FIFO rule. Preparing reports for General Manager to ensure informed decision making.

W. WOODWARD PAKISTAN (PVT) LTDSales Promotion Officer (April 2008 – October 2010)

RESPONSIBILITIES & ACCOUNTABILITIES Organizing appointments and meetings with community and hospital-based healthcare staff. Identifying and establishing new business. Demonstrating or presenting products to healthcare staff including doctors, nurses and pharmacists. Meeting both the business and scientific needs of healthcare professionals. Attending and organizing trade exhibitions, conferences and meetings. Writing reports and other literature.

GLOBAL PHARMACEUTICALS (PVT) LTDSales Promotion officer (May 2006 – April 2008)

RESPONSIBILITIES & ACCOUNTABILITIES Identify and schedule appointment with general physicians. Meet with new physicians each day with a goal to partner with them. Understand physician concerns, if any, and relay them to the manager. Provide daily reports of meetings.

EDUCATION

BACHELORS OF ARTS 1st DivisionUniversity of the Punjab 2015Major Courses

- English Literature- Journalism

CERTIFICATIONS

Certified Logistics and Supply Chain Professional Knowledge and Human Development Authority, Dubai 2016

Diploma in Computer Software and Hardware Government Polytechnic College, Lahore 2005

SKILLS/ABILITIES

Technical Human Personal

MS Office (Word, Excel, PowerPoint)

Computer Hardware Skills Computer Software Skills

Participative Management Teamwork Leadership Ability to work with

minimum supervision

Highly Presentable Confident Dedicated & Hard Working Self-initiator Positive Attitude

PROFESSIONAL REFERENCES

Name : M.AmeenDesignation : Business manOrganization : FMCG Pvt. Ltd.Email :Contact : +971 55 617 4209

Name : M.AssamDesignation : AccountantOrganization :Email :Contact : +971 55 576 6136

Name : M.MansoorDesignation : Personal AssistantOrganization : Sultan Bin Ali Al Owais Group of Comp.Email :Contact : +971 55 309 9445

Name : Muhammad Haris SalamDesignation : Head of Training OperationsOrganization : Intact Training Institute, DubaiEmail : Shall be disclosed when neededContact : Shall be disclosed when needed

DECLARATION

I do hereby declare that all the above information furnished by me are true and correct to the best of my knowledge.