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2. Keynote AddressBy Dato Sri Dr. Halim Shafie(National Library Advisory Board, Malaysia) 3. Dato Sri Dr. Halim ShafieChairmanNational Library Advisory Board, MalaysiaDato Sri Dr. Halim Shafie (Halim) was born on 1st March 1949 in Kuala Ketil,, Kedah,Malaysia. Having completed his primary education in his hometown, he continued hissecondary education at the Malay College, Kuala Kangsar, Perak, Malaysia.Halim obtained the Bachelor of Economics (Hons) degree from University of Malaya in1972, followed by the Masters Degree in Economic Development (1980) from theUniversity of Pittsburgh, U.S.A in which he was also awarded the University ScholarAward. In 1988 he obtained a Ph.D Information Transfer (1988) from SyracuseUniversity USA, where he was also awarded the Gaylord Brothers Scholarship Award.In addition, Halim also completed professional courses in Systems Analysis and Designat the National Institute of Public Administration (INTAN), Malaysia (1976), ManagementEducation at Indian Institute of Management, Ahmedabad, India (1977) and AdvancedManagement at Harvard Business School (2000). In the course of his duties, he lecturedand presented many papers at national and international forums covering areas such asICT policy, telecommunications policies, National Broadband Plan, Knowledgemanagement, renewable Energy, Water Services Industry.Halim first started his career in the civil service at the Ministry of Education (1972 1975) followed by appointments at the National Institute of Public Administration 4. (INTAN) 1976 1978, 1980 1983, Malaysian Administration Modernization andManagement Planning Unit (MAMPU) in the Prime Ministers Department (1987 1994)and INTAN (1994 1999).He was then promoted to the position of Deputy Secretary General 1, Communicationsand Multimedia Sector, and later as Secretary General, Ministry of Energy, Water andCommunications (2000 2006). Recognised for his contribution in the Communicationsand Multimedia sector, upon retirement from the civil service, he was appointed as theChairman of the Malaysian Communications and Multimedia Commission from 3 April2006 until 30 April 2009.The number of years in the civil service earned him a number of civil service excellenceawards as well as awards from various state governments /Federal government. Apartfrom holding positions in Telekom Malaysia (i.e. Chairman Telekom Malaysia Bhd.,Chairman Universiti Telekom Sdn Bhd, Chairman GITN Sdn Bhd, Chairman Board ofTrustees, Yayasan Telekom Malaysia). He has been active in other organizations aswell. He currently holds office as Council Member of Malaysian National ComputerConfederation (MNCC), Patron of Management Science Operations Research Society ofMalaysia, Adjunct Professor of University Utara Malaysia, Chairman of National Libraryof Malaysia Advisory Board and Board Member of MyClear Corporation, a subsidiary ofBank Negara.Among his contributions to the public service include:-- Setting up INTAN National Computer Center (1982)- Setting up of GITN which is a private data network for government (1994)- Setting up of Management Technology Center, INTAN (1999)- Formulating regulations under the Communication and Multimedia Act(2000)- Building power grid for Sabah in capacity as Chairman, Lembaga LetrikSabah (2000 2006)- Started Schoolnet Project (2004) and other bridging digital divide programse.g. Pusat Internet Desa, Rural Library Internet, Cyberkids, CommunityBroadband Libraries (CBL), and Community Broadband Centers. 5. - Formulation of Water Services Industry Act & Water Services CommissionAct (2006)- SKMM Transformation (2007)- Championed the Ubiquitous Library Pilot Project for the provision ofphysical and digital information access, anytime, anywhere, through the U-LibraryConsortium of six libraries (2008).In the area of Broadband, Halim initiated the National Broadband Plan in 2004 when hewas the Secretary General of the Ministry of Energy, Communications and Multimediaunder Minister Tan Sri Leo Moggie, with the programme Connecting the Communities.This was continued in 2007, when he was Chairman of Communication & MultimediaCommission, focusing on the High Speed Broadband and Broadband to the GeneralPopulation. The efforts, together with TM and the Ministry of Energy, Water &Communication, led to the Agreement signed between the Government of Malaysia andTelekom Malaysia Bhd in 2008. Halim is fortunate that as Chairman of TM, he sawthe launch of the HSBB by the Honorable Prime Minister in 2010, and the rolling out ofthe Fiber to the Home (FTTH), meeting its target of 750,000 premises passed by end of2010.Currently as Board Chairman of Telekom Malaysia, he focuses on ethics and corporategovernance, TM new growth areas and innovation. At Multimedia University, he ispushing for R&D in alignment with TM and TM R&D, with special interest in DigitalHome. At GITN, Halim and the Board is guiding the organization towards value addedservices on the top of the IP Network infrastructure of TM. And at Yayasan TM, he isvery supportive of the Yayasan to Yayasan programs started by Yayasan UniversityMultimedia of which he is also a Trustee Member, 6. 4/8/20141KEYNOTE ADDRESS BY :YBHG. DATO SRI DR. HALIM SHAFIECHAIRMANNATIONAL LIBRARY OF MALAYSIA ADVISORY BOARDATTHE INTERNATIONAL DIGITAL LIBRARY CONFERENCE 2014 (IDLC 2014)8 APRIL 2014ROYALE CHULAN HOTEL, KUALA LUMPURDigital Libraries in MalaysiaIntroduction Digital Environment in Malaysia thatsupports Libraries to embrace the digitaltechnologies. Strategies needed for Libraries in Malaysiato adopt digital technologies in atransformative manner. New roles for libraries / librariansleveraging on digital technologies tocontribute towards knowledge based,analytic and creative Malaysian society inera of vision 2020. 7. 4/8/20142Digital Environment in The Country Digital environment stimulated by Multimedia Super Corridor1998. Enabled by the communication and multimedia act 1998 thatpromotes convergence of voice, data, TV services and industry. Supported by 10 Bills of Guarantee Administered by MultimediaDevelopment CorporationMDEC. 13 years (20002013) to realize the convergance objective (IPVoice, High speed internet, IPTV) through High SpeedBroadband. Mobile connectivity growth 20%140%.Broadband 060%ICT Literacy rate more than 50% Digital inclusion (including internet access to 1000 rural libraries) Digital Malaysia Agenda100% household broadbandepayment a normmost federal government agencies offer services online.ICT Adoption in Public LibrariesMalaysia Among early adopters online cataloging, bibliographicdatabases, OPAC, Library Management Systems. More than 1000 rural internet libraries (20022010) underUniversal Service Provision (USP). Ubiquitous Library (ULibrary) or UPustaka project tounlock local content. Consortium of 8 Public Libraries National Library, Selangor,Federal Territory, Sabah, Sarawak, Negeri Sembilan,Pahang, INTAN (Academic). Components: National Catalogue System, LibraryManagement System, UPustaka Portal, Post OfficeNetwork, EPayment System. 8. 4/8/20143Contd. Phase 1: Physical access. Phase 2: Digital Access. National Library to Play Central Agency Role toundertake :Local digital content program.Establish National Library Network Initiate/promote cloud services for sharedcontent.Provide framework for library servicestransformation.New Roles for Libraries/Librarians.1. Create open, colorful, exciting environment for libraries.2. Promote life long learning aligned to Life long LearningBlueprint 20112020. Libraries including rural libraries as focal points for life longlearning. Lifelong learning Center for training, research, promotion,resource integration and coordination of life long activities.3. Provision of Govt. Information/Data sets in the era of opengovernment. National Library/state libraries as repository of govt.information. Facilitate 1 Malaysia One Contact Center (1MOCC) operationthrough better information/records management. Makes available govt. big data sets. 9. 4/8/20144Conclusion1. Need for Public Libraries in Malaysia to closelyaligned to progressive digital environment inMalaysia.2. Need for strategies to promote Library ICT : nationalnetwork for libraries, cloud services, Digitizationand Content sharing,3. New roles: conduit for lifelong learning, supportopen government and 1MOCC, provision of datasets as service 10. Plenary IGTP: Digital Technologies as a CatalystBy Dr Fadhlullah Suhaimi Abdul Malek(PEMANDU, Prime Ministers Office)Day 1: 8th April 2014 11. Dr Fadhlullah Suhaimi Abdul MalekDirectorNKEA CCI, Agriculture & NKRA Rural DevelopmentPEMANDU, Prime Ministers OfficeDr Fazul is currently the Director for NKEA Communication, Content and Infrastructure(CCI), Agriculture and NKRA Rural Development. He joined PEMANDU in October2010. A Public Health Specialist by training, prior to joining PEMANDU he was at TM(Telekom Malaysia); with his last post being Chief Corporate and Regulatory Officer. Hespent more than 12 years in the telco sector in the field of strategy, regulatory, corporategovernance and product development with a focus on internet having key achievementsin the transformation of TM. He had served as a Board member in various companiesunder TM and Khazanah Nasional Berhad both locally and internationally. A foundingmember of the Malaysian Internet Exchange and Communication Multimedia ContentForum (CMCF) and an alumnus of Malay College Kuala Kangsar, Universiti KebangsaanMalaysia, National University of Singapore, Leeds University UK and INSEAD France. 12. 1INTERNATIONAL DIGITAL LIBRARYCONFERENCE 2014GTP : Digital Technologies as a Catalyst8 April 2014By Dr Fadhlullah Suhaimi Abdul MalekDirector, NKEA CCI, Agriculture & NKRA Rural DevelopmentPEMANDUNational Transformation PolicyTOWARDS VISION 2020(People First, Performance Now)GovernmentTransformationProgrammeTransformationProgrammePolitical1MalaysiaEconomicTransformationProgramme10th & 11th Malaysia Plan 13. 2NEW ECONOMIC MODELMaking Us A Rich CountryFor Everyone & For A Long TimeHIGHINCOMETarget USD 15,000GNI per capita by 2020Enables allcommunities to benefitfrom the wealth of thecountryMeets present needswithout compromisingfuture generationsQUALITYOF LIFEGross NationalIncomGeN I(GNI)USD523bPer Capita USD15,0006% GDP growth per annum3.3 millionADDITIONALJOBSETPs TRUE NORTHINVESTMENTUSD444b92% Private8% Public73% DDIs27% FDIsFOCUS DRIVERSTRANSFORMATIONAL 12 NKEAs 131 EPPs 60 BOsACTIONSCOMPETITIVENESSENABLERS51 Policy Measures6 SRIs & Natural Homes 14. 3COMPETITIVENESS FOCUSENABLERS toensurecompetitiveness6 SRIsStrategic Reform InitiativesDRIVERS toensure focus onhigh-impact areas12 NKEAs+7 NKRAsNational Key Economic AreasNational Key Result AreasTo become aHIGHINCOME NATION,We NEED:StrategicDirectionLabsOpen DaysGTP/ETPRoadmapsKPIsMultiple Cabinet retreats to ascertain thedirection neededAnnualReportsTell the rakyat whatwe have deliveredIPR & AUPExecution1Bottom-up, private-publiccollaboration, ondetails of what need tobe done2345678Share lab outputwith rakyat &seek theirfeedbackCommit to the rakyatwhat we are going todoSetting KPIs forthe whole CabinetExternalvalidationson resultsOn-the-groundimplementation &problem-solvingRadical &TransformationalApproach 15. 4KPIMET2011123%2012118%30DEC2013100%*Overall NKEA RESULTSOil , Gas &EnergyHealthcare Electrical &ElectronicsEducation CommunicationsContent & InfraTourismGreaterKuala LumpurFinancialServicesBusinessServicesAgriculture Wholesale &RetailPalm Oil &Rubber*Not final2011 2013110 PROJECTSInvestmentRM179.2bGNI in 2020RM129.5bJobs313,74147 PROJECTSInvestmentRM8.0bGNI in 2020RM7.4bJobs29,373201239 PROJECTSInvestmentRM32.1bGNI in 2020RM6.6bJobs94,702GNIGROSS NATIONALINCOMERM143.5bINVESTMENTRM219.3bJOBS437,816Progress TO DATE 16. 5ETP is aLIVING DOCUMENT BS: Islamic Finance(combined with FS) CCI:1Msia Payment(combined with FS) Agri: FDI in BioTech- 3 EPPs+ 25 EPPsCCI (1)Edu (4)E&E (6)OGE (1)Health (7)BS (1)POR (4)131EPPs153EPPs2010 1H 2013BENCHMARKING 17. 6GNI Per CapitaON THE RISE2010 2011 2012Source: Department of Statistics, BNM20138,3739,7009,92810,060NKEA Share Of GNIGross National IncomeNKEA NonNKEARM862.6b RM905.4b255.7 284.4RM949.3b252.468.7%73.4%606.9 621.0 696.92011 2012 2013(in RM billion)70.5%Source: Department of Statistics 18. 71.3M NEW EMPLOYMENTIn NKEA Universe4.67Employment (million)4.81 4.825.1060.8% 60.8% 62.1% 62.7%7.23 7.47 7.90 8.562010 2011 2012 YTD 2013Source: Department of Statistics2520151050CommittedRealised84%88%2011 2012 201369%13.98 11.449M 201314.216.6412.9920.5STRONG REALISATIONOf ETP Investment 19. 8250200150100500111.32006 2007 2008 2009 2010 2011 2012 20132006 2007 2008 2009 2010 2011 2012 2013Source: MIDA148.9137.0104.9 105.6154.6167.8216.5538.9BApproved Investment PostETP10MP ANNUALTARGETRM148BETP LAUNCHTarget Actual NKEA shareIn RM billion2011 2012 20139.3%86b94b140.2b127.9b161.1b148.4b 9.6%Source: Department of Statistics 2013Actual investment figures are based on SNA 2008after the rebasing exercise conducted in 2012NKEASHARERM68.2bNKEASHARERM85.7b(72.6%)(61.4%)Private InvestmentEXCEEDING TARGETS8.6% 20. 9COMMUNICATIONS TODAYLets talk about socialmedia for a whileperhaps a long whilehttp://www.youtube.com/watch?v=GDLU5Y8fmzkWhat goes online, stays online! 18 21. 10A look at recent history 10 years agoFace book didnt exist Twitter was a sound The Cloud was in the sky4G was a parking place LinkedIn was a prison Applications were what you19sent to collegesThomas Friedman NY Times Columnist& Pulitzer Prize winning author What goes online, stays online!Technology adoption rateSource : Mckinsey Global InstituteThe Social Economy: Unlocking Value and Productivity Through Social TechnologyWhat goes online, stays online! 20 22. 11Now social media galoreWhat goes online, stays online! 21Social media landscape today Social media technologies or platform take on many different forms Mobile social media that runs on mobile devices is slightly different from traditionalsocial media as it incorporates new factors such as the current location of the user(locationsensitivity) or the time delay between sending and receiving messages(timesensitivity)22 23. 12How do people access the content?23 4 screen strategy smart tv, computer, tablet, smartphoneAccess Devices Devices are technology agnostic, using broadband & other transport technologies delivercontentWired technologyWirelesstechnologySatellitetechnologyPeriod: March 201224201156.4%of Internet Usersin Malaysia areMALEDEMOGRAPHICS:2012 GENDER/AGE43.6%of Internet Usersin Malaysia areFEMALE 24. 13Challenge #1: Fixed Broadband and 3G/LTE options for25high speed access (easy access)Fixed Broadband 3G/LTE212mn343mn2011(e) 2014(f)466mn1bn2011(e) 2014(f) Stability is best via fixed broadband Fixed broadband market continues to grow in Asia Pacific region despite ofthe heavy penetration of 3G/LTE. MBB through dongles will touch 41mn in 2011 and reach around 100mn by2014Challenge #2: Mobile Platforms hitting the mass across~ 380mn26smartphones and tablets(information on the go)Global Trends Asia Pacific Trends~ 480mnNetbookPCsDesktopPCsTabletsSmartphones2011 (e)~ 150mn ~ 155mnNetbookPCsDesktopPCsTabletsSmartphones2011 (e) Globally in Q4 2010, smartphone & tablet shipments exceeded desktop &PC shipments In the Asia Pacific region, we expect the shift to happen by end of Q4 2011 25. 14Challenge #3: Platform play provides opportunity for reach3 ecosystems are converging in the mobile computing ecosystem with diverseapproachesComputingCycleMobile Cycle1990sClient-ServerComputing2000s 2010s 2020sMobileinternetEmail/ Web Web 2.0CloudComputing2G BasedCommFixed BBGrowthWebOS2015CustomizedTablets/phonesAppsPC asEntertainment/PersonalizedPC asWorkhorseLaptops/NetbooksTabletsSmartphonesDigitization Digital contentovertook analog contentWeb 3.0 +Aug RealityVideo overtookstatic pagesInternet CycleMobileCloudGraph not to scaleCollision Phase Convergence PhaseSoft SIMsMobile devicessold> Fixed devicesChallenge #3: Platform play ensure richnessSkype(Acquired)Youtube Xbox/PS3OperatorallianceTwitter ?28(why would you need to buy and build??)CommunicationPlatformsEntertainmentPlatformsInformation Platforms(monetized by ads)Commerce PlatformsApples platform Google platformFacebook Inhouse???GoogleAkamaiParticipation/SNSPlatforms FacebookExperience Platforms OS + WebMicrosoft?Visa PayPalMS-Nokia? RIM (Acquired?)AndroidItunes /appstoreNFCenablementNFCenablementHulu ?Google +iOS 26. 1529Challenge #4: Real use driven by enterprisesocial networking (easy access to information; acceptable??)Asia Pacific Enterprise Social Networking SoftwareMarketChallenges with Social Collaboration AdoptionEnterprise-grade solutions forSocial Collaboration emerging inthe marketMarket adoption saw sharpincrease in 2012Access to info beyond justhealthcare giversDirect access into the system;hence issue organization &security30Challenge #5: Internet of Things as moreand more devices, equipment and gadgetsget connected (connected faster; any time anywhere; NOW??)The Home Network Mobility on steroids Internet of things 8-10 Devices per home Universal Remote6 bn 5-6 Devices per individual Touch as the default inputmechanism30 bn 500 per sq km Smart cities44 bn Rapid commercialization of enabling technologies Demand for such services in select sectors driven by productivity requirements 27. 16The cloud value chain will disintegrate and consolidate laterYr1 Yr731Challenge #6: Cloud computing is set tobecome mainstream. Platformasaservice(PaaS) next big thing (Willingness to share?)SoftwareResellerSource: Frost & SullivanCurrent View (2010)SaaSPaaSIaaSInterim View (2011-12)Device PresentationApplicationManagementTenancy ManagersPlatformBrokers/AggregatorsSynchronizationHosters/InfrastructureEnd game2-3 endto endcloudplayersPreferredpartnerships of SPswithsoftware (retailmodel)SoftwareResellerData is expected to increase dramatically over the next decade; Data from machinecommunication is expected to exceed social media in the next half decade32Challenge #7: Big Data and Analytics will seea boom (deduction on ICT??)ContextualMiningBigDataNetworkperformance &UtilizationSentimentAnalysis &TextAnalyticsSecurityOperationsResearchIndustrySpecificSolutionGrowth Areas @ Analytics Queries, Reporting, analytics, Advance analytics, CRM analytics, Data warehouse generation Organization financial /strategy analytics In-line and predictive analytics Move more towards cloud 28. 17Challenge #8: Enterprise communications bemore collaborative and increasingly movetowards the cloud (services???)33RichCommunications- Pervasive video- Context & presence awareImprovingInfrastructureCollaborativeCommunications- ConferencingCloud- Native and newIncreasingGlobalizationConsumerizationof ITDeclining TelecomCostsShift from Capexto OpexGeneration Yworkforce34 29. 18Transformational:Changing the being by doingTHANK YOU 30. 19 31. Digital Libraries for Social EmpowermentBy Dr. Lee Chu Keong(Nanyang Technological University)Day 1: 8th April 2014Session IOverview of National and International Digital Library Initiatives 32. Dr. Lee Chu KeongSenior LecturerWee Kim Wee School of Communication and InformationNanyang Technological UniversityChu Keong is currently a senior lecturer at the Division of Information Studies,Wee Kim Wee School of Communication and Information, Nanyang TechnologicalUniversity of Singapore. Prior to this, he was a chemical engineer at McDermottSouth East Asia. He has also held teaching positions at the Singapore andTemasek Polytechnics. His current teaching assignments include graduatecourses in the MSc (Knowledge Management) and MSc (Information Studies)programmes. He has conducted several knowledge management short coursesand his research areas are knowledge sharing, social network analysis andscientometrics. 33. 1+Digital Libraries forSocial EmpowermentLee Chu Keong+Agenda Social Empowerment A Bunch of Concepts The Two Databases Future Work Conclusions 34. 2Social Empowerment: ADefinitionThe process of enhancing thecapacity of individuals to makechoices and to transform thosechoices into desired actions andoutcomesWhat We Need To DoBuild individual and collectiveassets, and improve the efficiencyand fairness of the organisationaland institutional context whichgovern the use of these assets 35. 3The Situation TodayMany of the assets areinformational, many are, in fact,digital. This is where digitallibraries can come in.What Affects SocialEmpowerment I A persons level of social empowermentand his ability to hold others to account, isstrongly influenced by: His wealth (such as land, housing,livestock, savings), and Personal factors, e.g., 36. 4What Affects SocialEmpowerment II Human (such as good health andeducation) Social (such as social belonging, a senseof identity, leadership relations) Psychological (self-esteem, self-confidence,the ability to imagine andaspire to a better future)End Result of Empowerment Empowered people have freedom ofchoice and action This freedom, in turn, enables them tobetter influence the course of their livesand the decisions which affect them 37. 5The Best Way to EmpowerPeopleEDUCATION+Which aspect of education?The 3Rs (reading, writing,and arithmetic) 38. 6+Mathematics Requires PRACTICE+Requirements of Practice A ready supply of questions Motivation to work on the questions Solutions to the questions 39. 7+Requirements of Practice A ready supply of questions Motivation to work on the questions Solutions to the questionsPotential digital library solutions torequirements (1) and (3)+A Bunch of Concepts 40. 8+Reigeluth and Nelson (1997) When teachers first gain access toinstructional materials, they often break thematerials down into their constituent parts They then reassemble these parts in waysthat support their individual instructionalgoals+Reigeluth and Nelson (1997) 41. 9+A Sledgehammer+Reigeluth and Nelson (1997) Supports the notion of small, reusable chunks ofinstructional media Suggests that reusable instructional components,may provide instructional benefits If instructors received instructional resources asindividual components, this initial step ofdecomposition could be bypassed, potentiallyincreasing the speed and efficiency ofinstructional development 42. 10+Concept #1: Learning Objects+Concept #1: Learning Objects Any entity, digital or non-digital, that maybe used for learning, education or training(IEEE) Any digital resource that can be reused tosupport learning (Wiley) Any modular digital resource which hasbeen uniquely identified and metatagged,that can be used to support learning(National Learning Infrastructure Initiative) 43. 11+Concept #2: Digital LibraryOrganised collections of digital information.They combine the structure and gathering ofinformation, which libraries and archives havealways done, with the digital representation thatcomputers have made possible.Lesk, 1997+Concept #3: Knowledge SharingThe process of exchanging knowledge (skills,experience, understanding) among differentpeople.Tsui, 2006 44. 12+Concept #4: Knowledge ReuseComprises the following activities: capturing or documenting knowledge packaging knowledge for reuse distributing or disseminating knowledge reusing itMarkus, 2001+Concept #5: Living DocumentsDocuments that are continually edited andupdated.Wikipedia 45. 13+A Bunch of ConceptsLearning ObjectsKnowledgeSharingKnowledgeReuseDigitalLibraryLivingDocuments+ motivations:an interest to see these concepts at work in the real worldan interest to do something for students+Two Websites OpenlySolved(http://www.OpenlySolved.org/) MATHEMATICS-DL(http://www.MATHEMATICS-DL.org/) 46. 14+To understand OpenlySolved.orgLets examine a textbook:Calculus I, II and IIIJerrold Marsden & Alan Weinstein(1980, 1st Ed.; 1985, 2nd Ed.)Published by SpringerIts a great textbook with twoproblems(#1) Solutions to questions arerestricted(#2) Its just a textbook 47. 15Problem #1Preface Answers to odd-numbered exercises are availablein the back of the book Every other odd-numbered exercise (that is,Exercise 1, 5, 9, 13, ) has a complete solution butin the Student Guide Answers to even-numbered exercises are notavailable to the studentWhats wrong? For the better students nothings wrong For the weaker students, final answers are useless these students need the entire solution (frombeginning to end)Weak, but well-to-do students no problems seek additional help (attend tuition classes) Weak, but not well-to-do students ??? 48. 16Prosperous SingaporeSingapore An Expensive City Singapore is one of most expensive cities in theworld Singapore 42% more expensive than NewYork topping London, Frankfurt and Hong Kong Economist Intelligence Units annual cost-of-livingsurvey 2001 97th position 2011 6th position; 2012 9th position; 2014 1stposition 49. 17Not-so-prosperous Singapore Tommy Koh (2010) 70,000 students go to schoolwithout pocket money Lee Hsien Loong (2011) Comcare has helped200,000 people over six years Singapore has the highest income inequalitycompared to OECD countries (source)HOW DO WE EMPOWERTHESE STUDENTS?+OpenlySolved Digital library of complete solutions to mathproblems found in Singapore textbooks Living documents Better than one-line answers Facilitates knowledge sharing and reuse Has helped >20,000 less well-to-do studentsin Singapore 50. 18+OpenlySolved (cont) Drawbacks: Benefits only students in Singapore Textbooks get revised (and solutions get outdated in theprocess) Pointed out in conferences at Lampang andPatna Source of drawbacks: dependence ontextbooksTo understand Mathematics-DL, wehave to understand Problem #2 Jerrold Marsden has died no revision beyond #2 Academics, in general, have little interest in writingtextbooks Calculus I, II and III are deadGood textbooks dieand are forgotten! 51. 19However Much of their contentremains relevant anduseful locked up!+MATHEMATICS-DL Maths topics covered are pretty much thesame everywhere (I suspect) Removed textbooks Digital library of math problems and (in future)solutions Facilitates knowledge sharing and reuse Platform: WordPress 52. 20+MATHEMATICS-DL (cont) LaTex (rendered by QuickLaTex.com) Topics and questions last a lot longer thanbooks Drawbacks: Source of questions?+Future Work Incorporation of metadata Organisation of questions Retrieval of questions Crowdsourcing of solutions Pushing of questions to users Introduction of gamification 53. 21+A Possible Source of QuestionsExam papersfrom schools+School Exam Papers in Singaporehttp://exampaperssg.com/ 54. 22++ 55. 23+Current Situation Those who can pay can get access Those who cant, cannot Reliance on social networks Reinvention of the wheel For a start, questions from exam papers hasbeen a source of questions forMATHEMATICS-DL+Another possible source: Old andforgotten textbooks Announcement from John Holdren, thedirector of the White House office ofscience and technology policy (OSTP):Publications from taxpayer-fundedresearch should be madefree to read after a years delay. 56. 24+The Bill: FASTRFair Access to Science andTechnology ResearchSimilar bills have been introduced inthe UK and continental Europe+What about FASTR access to mathquestions?Would publishers be willing torelease questions after a period oftime (say 10 years)? 57. 25+Concluding Thoughts (#1) Can the MATHEMATICS-DL concept beapplied to other subjects? Can there be: CHEMISTRY-DL? PHYSICS-DL? BIOLOGY-DL?+Concluding Thoughts (#2) Gamify the site for sustainability? 58. 26+ConclusionsOpenlySolved and MATHEMATICS-DL are theresult of: Interaction Intersection Impatience Irreverence+Parting ThoughtsOpenlySolved and Mathematics-DL small idea, started in Singapore,possibility of scaling the idea toASEAN? China? Worldwide? 59. 27+Thank YouLee Chu Keong ()http://www.ascklee.org/ 60. Digital Libraries for Information Sharing forEducation and TrainingBy Dr. Vinod Chachra(VTLS Inc)Day 1: 8th April 2014Session IOverview of National and International Digital Library Initiatives 61. Dr. Vinod ChachraPresident and CEOVTLS Inc.Vinod Chachra, PhD, serves as President & CEO of VTLS Inc. in Blacksburg, VA.VTLS provides ILS, Institutional Repositories and RFID solutions to libraries to morethan 2100 libraries in 43 countries.Vinod Chachra is an internationally recognizedlecturer and consultant in the field of information system planning. Chachra has beenactive in the library profession for more than 30 years. Chachra was the chief consultantfor the National Center for Higher Education Management Systems (NCHEMS) andOCLC. He served on the Board of Directors of many organizations including NISO(National Information Standards Organization), CAUSE, EDD and RBTC. After earninghis Ph.D. in industrial engineering and operations research at Virginia Tech, Dr. Chachraserved that university in many capacities most recently as Vice President Computingand Information Systems which included Computing, Software Development andUniversity Libraries. In 2012 Chachra was inducted as a founding member of the VirginiaTech Faculty Entrepreneur Hall of Fame. In 2013 VTLS Inc. was inducted into the RBTCTechnology Hall of Fame. Chachra has written two books, a chapter in a third book, andnumerous journal articles. 62. 1VTLS Inc.www.vtls.coInternational Digital Library Conference 20148 10 April 2014, Kuala Lumpur, MalaysiaDigital Libraries for information sharingfor Education and TrainingDr. Vinod ChachraPresident & CEO VTLS Inc.8 April 2014VTLS HQ in Blacksburg, VA, USAAfter a hard winterSpring is finally here 63. 2VTLS Inc.www.vtls.coPresentation Concepts1. There is more to Digital Asset Management System thanjust storing and rendering digital assets2. Streaming Media (Video and Audio) will play an increasingrole in teaching and learning. Therefore it will beimportant to libraries.3. Linked data will be the essential facilitating technology forfuture information access (digital and physical)4. Mobile devices will be the preferred (if not the only) toolfor information access.Presentation OutlinePart 1: Brief Introduction to VTLSPart 2: VCOM TV (using streaming media)Virginia College of Osteopathic Medicine TVPart 3: VITAL Digital Asset Management System CapabilitiesPart 4: Linked Dataa. KCPL Civil War Web Site using linked datab. Bibframe, linked data and next generation catalogsPart 5: Future -- Open Skies 64. 3VTLS Inc.www.vtls.coVTLS is a leading global provider of visionary library softwaresolutions to over 2,200 libraries in 43 countries. There aremore than 70 libraries is Malaysia using VTLS software.VTLS has vast experience in meeting the needs of public, academicand national libraries as well as specialized information centersaround the world.Currently six offices located strategically around the globe. All software development takes place in Blacksburg, VA. Regional Offices provide expertise in their geographic5areas.Part 1: VTLS TodayVTLS Global OfficesVTLS, Inc.(Blacksburg, VA)VTLS Americas(Rio de Janeiro, Brazil)VTLS Australia(Melbourne, Australia)VTLS India*(New Delhi, India)VTLS Europe S.L.(Barcelona, Spain)VTLS Malaysia(Kuala Lumpur)VTLS CultureA culture of excellence drives VTLS success and unrivaled customer service has led to thebest customer retention rates in the industry. Being one of, if not the only ISO 9001 certified software companies within thelibrary technology industry has led to quality products with high customersatisfaction and fewer complaints.VTLS is positioned as a leading player in the global library automation software industry. VTLS has won significant contracts recently (e.g. the Hong Kong Public Library,Queens Public Library and Library of Congress) against much larger companies.VTLS business solutions and software engineering expertise wins business by tackling6complicated library problems.Hong Kong Public Library Bibliotecha Alexandrina Bibliotecha Alexandrina 65. 4VTLS Inc.www.vtls.coVTLS -- Long Term PartnershipsNational Library of Malaysia celebrates their 25 yearpartnership with VTLS. User since 1988.7Hong Kong Public LibraryVTLS -- Long Term PartnershipsUPM celebrates their 25 year partnership with VTLSin 2013. VTLS user since 1988.8Hong Kong Public Library 66. 5VTLS Inc.www.vtls.coPresentation OutlinePart 1: Brief Introduction to VTLSPart 2: VCOM TV (using streaming media)Virginia College of Osteopathic Medicine TVPart 3: VITAL Digital Asset Management System CapabilitiesPart 4: Linked Dataa. KCPL Civil War Web Site using linked datab. Bibframe, linked data and next generation catalogsPart 5: Future -- Open SkiesPart 1: VCOM TV -- Using Digital Libraries andMulti-channel, On-demand Streaming Mediafor Effective Teaching and Learning (VCOM TV) 67. 6VTLS Inc.www.vtls.coAbout VCOMThe Edward Via Collegeof Osteopathic Medicinein Blacksburg, Virginia isa four-year osteopathicmedical school offeringthe degree of Doctor ofOsteopathic Medicine(D.O.).The MISSION of the Edward Via College of Osteopathic Medicine(VCOM) is to prepare globally minded, community-focused physiciansfor the rural and medically underserved areas of Virginia, NorthCarolina, South Carolina and the Appalachian Region, and to improvehuman health especially of those most in need.Necessity is the Mother of Invention VCOM medical students were frequently onrotation to hospitals and many were unable tobe on campus and attend the lectures VCOM needed a way to reach these studentswithout incurring tremendous costs in time andmoney. What started out as a method for reachingstudents on rotation has now turned into a veryeffective teaching tool for faculty and learningtool for all students, even those not on hospitalrotations. The program is called VCOM-TV. 68. 7VTLS Inc.www.vtls.coThe VCOMTV SolutionVCOM met this particular requirement by recording classroom lectures in rich mediaformat (dual stream video) synchronizing the lectures with presentationslides, producing streaming video of the synchronizedcontent, and making these videos searchable and availableon-demand via the web.VTLS provided the technology and service.The Birth of VCOMTV The program started in 2010 The Via College of Osteopathic Medicine (VCOM)in Blacksburg, Virginia, embarked on a program(now called VCOM-TV) to create an effectiveteaching and learning environment for theirstudents. the content increased from under 100 videos to over6,000 videos within four years usage increased exponentially 69. 8VTLS Inc.www.vtls.coAn example of VCOMTV recordingPlay-stop-volume Controls Navigation ControlsThe Creation Process The creation process uses a multi-channel, videorecording system. Whereas the system supportsmore than two channels only two are used. One channel shows the faculty member and theother shows a PowerPoint (or any other activity like lab experiments). These channels are automatically synchronized,which allows students to "jump" around in thecontent from either channel as needed. It letsstudents navigate and review small portions of alecture (for exam preparation) from anywhere usinga standard browser. 70. 9VTLS Inc.www.vtls.coThe Creation Process In addition to being a consistent teaching tool, thesystem is an effective learning tool. It lets students navigate and review small portions ofa lecture (for exam preparation) from anywhere usinga standard browser. Except for the lecture preparation itself (which thefaculty has to do anyway), the creation process issimple and, after the first time, can be handled bythe faculty member without any outside help. An operator loads the data into the institutionalrepository.Creation Process Recording OptionsThere are three options available for recording:1. Live in the class room2. Pre-recorded in a studio (controlled environment)3. Pre-recorded using portable studioThis can be taken to a lab or an operation room The first two options can be self-service The third option requires operator assistance. VCOM does all its own recordings 71. 10VTLS Inc.www.vtls.coCreation Process - - Portable StudioComponents:1. Back Drop2. Light Source3. First Channel: Camera4. Second Channel: Laptop5. Synchronizer & RecorderAll this will be packaged on asingle cart.Back DropLightSourceCameraPowerPointRecorderThis is a very simple layout of theComponents shown in the list.Most recordings can be done by the instructorContent Management The management Process is simple Once the recording is complete there is a possibility ofediting the content. This step is optional. Created content is loaded into the VITAL repositoryand a metadata record created. This makes thecontent immediately available to the users. Only the content (not the metadata) is loaded to thecloud based streaming service provider. Google analytics are setup to monitor usage. The normal VITAL/Fedora backup-recovery-versioncontrol features are invoked. 72. 11VTLS Inc.www.vtls.coThe Delivery Process The technology used to deliver the solution isnot complex. Users access VCOMTV repository Authenticate themselves Based on their authentication they are allowed tosee certain collections Search the repository and select the desiredcontent View and navigate content from a cloud-basedstreaming system using their standard browser. 73. 12VTLS Inc.www.vtls.coVCOMTV VITAL & Cloud Based StreamingThe VTLS VITAL ArchitecturePublic InterfaceObject DisplaysHiRes Image NavigatorDocument NavigatorRSS FeedsCitations Export (with QuikBib)StatisticsAdministrative ToolObject ManagementReportingQuickEdit XMLAccess ControlVocabulary ListsContribute ObjectsVITAL SERVICES LAYERFedoraFedora OAI ProviderVITAL Content ManagerObject DisplaysHiRes Image NavigatorDocument NavigatorRSS FeedsCitations Export (with QuikBib)StatisticsObject ManagementReportingQuickEdit XMLAccess ControlVocabulary ListsContribute ObjectsWeb Crawlers ExposureAACCCCEESSSS PPOORRTTAALLSRUIngestOnline submission toolVALETIndex ServicesSOLR/LuceneTHUMBNAILSFULLTEXTJHOVEPREMISHANDLES ASSIGNMENTMETADATASYNCHRONIZATIONSTATISTICSVTLS OAI ProviderBatch Submission ToolCloudStreamingServicesCloudStreamingServicesVTLSUsersStreamingRequestsAuthenticationandSearchRequestsFor Example see VCOM-TVResult : Tremendous Growth (1 of 4) 74. 13VTLS Inc.www.vtls.coResult : Tremendous Growth (2 of 4)Result : Tremendous Growth (3 of 4) 75. 14VTLS Inc.www.vtls.coResult : Tremendous Growth (4 of 4)Presentation OutlinePart 1: Brief Introduction to VTLSPart 2: VCOM TV (using streaming media)Virginia College of Osteopathic Medicine TVPart 3: VITAL Digital Asset Management System CapabilitiesPart 4: Linked Dataa. KCPL Civil War Web Site using linked datab. Bibframe, linked data and next generation catalogsPart 5: Future -- Open Skies 76. 15VTLS Inc.www.vtls.coWhat does VITAL do?Provides Management Services Ingest XML-encoded object submission Create interactive object creation via API request Maintain interactive object modification via API requests Validate application of integrity rules to objects Identify generate unique object identifiers Secure authentication and access control Preserve automatic content versioning and audit trail Export XML-encoded object formatsProvides tools to simplify the workflowsVITAL Feature List Discovery Portal1. Robust searching and browsing functionality including browsing content2. Support for facets to refine searches3. Pre-defined search targets4. Support for most popular and library highlighted content5. Highlighted authors6. Integrated RSS feed7. Hi-Resolution Image Navigation Configurable displays for search results8. Page Turning Interface9. Enhanced displays for EAD, DC and MARC metadata10. Handles Server is integrated for support of persistent identifiers11. Google Indexing and Exposure to other Harvesters12. SRU Interface for exposure of repository content13. Support for Content Models14. Language support & UNICODE compliance15. OpenURL Support16. Citation Export17. Relationship Browser18. Support for thumbnail display19. Support for viewing content in external applications20. Fully customizable interface design 77. 16VTLS Inc.www.vtls.coVITAL Feature List continued1. Support for PREMIS preservation metadata2. XML Validation3. Metadata Synchronization4. Automatic Authority Control5. Administrative Reporting including Access and UsageStatistics6. Consortia Support7. Automated verification of linked resources8. User Activity Logging Global Diagnostics Page9. Repository Indexing and custom indexes to enhanceresource discovery10. Annotation of page content11.User Authentication via LDAP and ShibbolethContent Creation and Modification Features1. Support for any content type in its native format2. Relationships Management3. Previewing content directly from VITAL Viewing, Editing andSaving content directly from VITAL4. Editing XML content in your preferred interface5. QuickEdit XML6. Tracking content changes through versioning7. Automated capture of technical metadata for preservationpurposes8. Automated text capture for full-text searching9. Automatic validation of content via JHOVE10. Support for PREMIS preservation metadata 78. 17VTLS Inc.www.vtls.coBatch Ingest Utility1. Flexible definition of ingest source targets2. File extension and filename filtering3. Ingest content interpreted/derived from a source target4. Ingest output from executable program5. Metadata mappingAuto Loading & Electronic Submission Tool1. Templates for electronic theses and dissertations2. Other templates for various content types3. Configurable workflows4. Configurable, staged content aggregation5. Automatic metadata transformation for any XML schema6. Automatic assignment of Handles (persistent identifiers)7. Automatically extract full-text for PDF content8. Pop-up Help windows 79. 18VTLS Inc.www.vtls.coThe VTLS VITAL Architecture using FedoraVITAL SERVICES LAYERFedoraFedora OAI ProviderVITAL Content ManagerPublic InterfaceObject DisplaysHiRes Image NavigatorDocument NavigatorRSS FeedsCitations Export (with QuikBib)StatisticsAdministrative ToolObject ManagementReportingQuickEdit XMLAccess ControlVocabulary ListsContribute ObjectsWeb Crawlers ExposureACCESS PORTALSRUIngestOnline submission toolVALETIndex ServicesSOLR/LuceneTHUMBNAILSFULLTEXTJHOVEPREMISHANDLES ASSIGNMENTMETADATASYNCHRONIZATIONSTATISTICSVTLS OAI ProviderBatch Submission ToolVCOMTV VITAL & Cloud Based StreamingThe VTLS VITAL ArchitecturePublic InterfaceObject DisplaysHiRes Image NavigatorDocument NavigatorRSS FeedsCitations Export (with QuikBib)StatisticsAdministrative ToolObject ManagementReportingQuickEdit XMLAccess ControlVocabulary ListsContribute ObjectsVITAL SERVICES LAYERFedoraFedora OAI ProviderVITAL Content ManagerObject DisplaysHiRes Image NavigatorDocument NavigatorRSS FeedsCitations Export (with QuikBib)StatisticsObject ManagementReportingQuickEdit XMLAccess ControlVocabulary ListsContribute ObjectsWeb Crawlers ExposureAACCCCEESSSS PPOORRTTAALLSRUIngestOnline submission toolVALETIndex ServicesSOLR/LuceneTHUMBNAILSFULLTEXTJHOVEPREMISHANDLES ASSIGNMENTMETADATASYNCHRONIZATIONSTATISTICSVTLS OAI ProviderBatch Submission ToolCloudStreamingServicesCloudStreamingServicesVTLSUsersStreamingRequestsAuthenticationandSearchRequestsFor Example see VCOM-TV 80. 19VTLS Inc.www.vtls.coSummary - VTLS VITAL Media Solution The VTLS VITAL Media solution developed for this project is basedon Fedora and VITAL. Fedora is an open source institutionalrepository. VITAL is an enhanced version of Fedora with a variety ofworkflows and system management capabilities. VCOMs VITAL repository is used to store the content in smallcollections and provide discovery and authentication tools. When students log on, they are authenticated as first-year, second-year,or third-year medical students and gain access to theappropriate sets of videos. The solution supports searching and discovery by means of topic,date, instructor, and many other user-defined facets. The videos are delivered on-demand using the VITAL Media Cloudoption. Content can also be delivered using local streaming media resources.Presentation OutlinePart 1: Brief Introduction to VTLSPart 2: VCOM TV (using streaming media)Virginia College of Osteopathic Medicine TVPart 3: VITAL Digital Asset Management System CapabilitiesPart 4: Linked Dataa. Bibframe, linked data and next generation catalogsb. KCPL Civil War Web Site using linked dataPart 5: Future -- Open Skies 81. 20VTLS Inc.www.vtls.coBibFrame Model - Work and Instancehttp://www.loc.gov/marc/transition/pdf/marcld-report-11-21-2012.pdfBibFrame -- Annotation Frameworkhttp://www.loc.gov/marc/transition/pdf/marcld-report-11-21-2012.pdf 82. 21VTLS Inc.www.vtls.coBibFrame Model extends the visionThe Bibframe modelallows linked content on the webtoseamlessly become a part ofthe available data package for the userHow do you navigate this linked data?http://www.loc.gov/marc/transition/pdf/marcld-report-11-21-2012.pdf 83. 22VTLS Inc.www.vtls.coHow do you navigate this linked data?Answer: You break it up into parts see next slideBibFrame ViewBibFrame Work44InstancesAnnotationAuthorities 84. 23VTLS Inc.www.vtls.coViewing an instance recordViewing another instance 85. 24VTLS Inc.www.vtls.coAnnotation Body Reading Group GuideNavigation in Visual BrowserDemonstration of Link Data NavigationIn a Library Cataloghttp://Cheetah.vtls.com:9977 86. 25VTLS Inc.www.vtls.coLinked Data VisualizationNavigation in Visual Browser 87. 26VTLS Inc.www.vtls.coExample KCPL Home PageExample KCPL maps 88. 27VTLS Inc.www.vtls.coExample KCPL TimelinesExample KCPL Pictures 89. 28VTLS Inc.www.vtls.coExample KCPL Relationship BrowserShowing relationships forJames HenrywithPeopleEventsGroupsLocationsLink Data Navigation (KCPL)Set has 3 pages; Pages 1 and 2 are shown; navigation buttons in red 90. 29VTLS Inc.www.vtls.coLink Data Navigation (KCPL)The Relationship BrowserWhen viewing many of the documents in the digital collection, you will seea relationship graphic beneath the item information. This links to aninnovative feature that facilitates effortless exploration of thethousands of documents that are digitized on the site.The relationship browser allows you to view connections among people,places, groups, and events connections that are proven by thevarious documents in our collection and that reveal how people wereacquainted, where they lived and fought, their political and militaryadversaries, and what they accomplished during the border warperiod.To change your perspective and reveal other connections, simply click onany of the hexagonal nodes in the relationship browser:From KCPL Civil War Web Site developed by VTLSLink Data Navigation (KCPL)58Change of perspective 91. 30VTLS Inc.www.vtls.coPresentation OutlinePart 1: Brief Introduction to VTLSPart 2: VCOM TV (using streaming media)Virginia College of Osteopathic Medicine TVPart 3: VITAL Digital Asset Management System CapabilitiesPart 4: Linked Dataa. KCPL Civil War Web Site using linked datab. Bibframe, linked data and next generation catalogsPart 5: Future -- Open SkiesLinked Data Not Just What We Know,but How We Know it to be TrueHeather Myers, Gemma RosDirector, Portals and Platforms Development, Manager of Operations 92. 31VTLS Inc.www.vtls.coWhat is Open Skies? Open Skies is a new platform which unifies the management,storage and delivery of print and electronic content, streamingmedia, internal and external content and more. Three key trends driving Open Skies initiative: Rapid transitions in libraries from print to electronic media. Increasing use of streaming services for education and training. Phenomenal growth and sophistication of mobile devices. Four separate goals being targeted to help users: Present a single system image to the user. Present a single user interface for all access. Create a plug-and-play environment to allow for simple or complex work flows and theintegration of different software or service solutions. Provide a unique navigation and visualization tool61Open Skies Layer 1Diagram shows a single user access point for all informationincluding external and internal information and licensed and freedata62 93. 32VTLS Inc.www.vtls.coOpen Skies Layer 2Layer 2 is the services layer which interacts with each of the elements in layer 1s new services are added, they become immediately available to all information ty63Open Skies Layer 3The storage and data layer allows data to be stored on single andmultiple machines and at one or more locations distributed aroundthe globe64 94. 33VTLS Inc.www.vtls.coOpen Skies ArchitectureOpen Skies Single User Access65Conclusions and Thanks 95. The Development of Digital Library in KoreaBy Dr. Lim Wonsun(National Library of Korea)Day 1: 8th April 2014Session IOverview of National and International Digital Library Initiatives 96. Dr Lim WonsunExecutive DirectorNational Library of KoreaDr. Wonsun Lim is Executive Director of the National Library of Korea, appointed in April2013. He received his M.A. in Public Administration from Soongsil University and his B.Ain Seoul National University. He received M.I.P. and Ph. D. in Copyright Law fromFranklin Pierce Law Center and Dongguk University and worked as a consultant at theWorld Intellectual Property Organization. Since 1987, he has built his career in thecopyright field as a public official, serving as a Director and Director General ofCopyright Policy Bureau, the Ministry of Culture, Sports and Tourism. Currently, as ahead of the National Library of Korea, he has put his efforts into making use ofcopyrighted works more effectively. He is the author of Copyright Law for Practitioners. 97. The Development of Digital Libraryin KoreaApril 8, 2014Lim, WonsunChief Executive, The National Library of Korea 98. CONTENT1. Construction of Digital Library2. Digitization of the Collections3. Collection of the Born-digital Content4. Policy Information Service for the Administration 99. 1. Construction of Digital LibraryIntegrated online & offline serviceInformation Commons Dibrary Portal Physical space Providing digital informationaccess space to the public Virtual space providing high qualityinformation anytime anywhereDigitization and sharing of the preserved material : Copyright Act (Art.31, 2003)Online Data Collection : Library Act (Art. 20bis), Copyright Act (Art. 31,2009)Digital Libraryof KoreaDigitization ofmaterial and onlinedata collection 100. 1. Construction of digital libraryThe Digital Library with the nature,human, informationTrademarkD.to, U.to, N.toNameDibrary =Digital + Library Collecting, organizing, preserving andproviding access to digital resources Building Dibrary portal as a gateway ofdomestic and overseas digital informationProgress Basic Plan for DL established in 2002 Construction of the DL initiated in 2005 Built detailed plan for operation in 2006 Dibrary portal system established in 2008 Dibrary opened in May 2009 101. 1.1. FacilityFloor ZoneB3 Floor Service Zone(accessible without library ID card)B2 Floor Service Zone(accessible with library ID card)B1 Floor Connection Bridge to MainBuildingB2B3B1Floor Plan 102. 1.1. FacilityB3 Digital Display Board 103. 1.1. FacilityB2 Main Searching Room 104. 1.1. FacilityB2 Media Center 105. 1.1. FacilityB2 Multiplex 106. 1.1. FacilityB2 Global Lounge 107. 1.1. FacilityUCC Studio 108. 2. Digitization of the CollectionsDigitization of the Collections and Making Them Available OnlineCopyright Act allows libraries to digitize their collection- In case of materials commercially published, they can be digitized after 5 yearspassed from their publication- They can be transmitted to other libraries for browsing or printing, but againstsome compensation to the right holders.The Library digitized 444,004 books (124 million pages), 18.5% of all booksselected to be digitized (2.4 million books), as of Dec. 31, 2013.Materials to be DigitizedRare and old booksUnique materials of the LibraryMaterials with academic and informative valuesMaterials necessary for long-term preservationMaterials that the principal users have interestsMaterials that draw public attention 109. 2. Digitization of the CollectionsService of the Digitized MaterialsProviding service through the Library homepage (www.nl.go.kr) and DibraryPortal (www.dibrary.net)290,000 copyrighted materials out of 440,000 items are available through thedesignated PCs of the 1,598 libraries which have an agreement with the KoreaReproduction and Transmission Rights Association, the local umbrella collectingsociety for this fieldOther 150,000 materials in public domain are available to the public freelyCompensation for the Copyright HoldersThe Minister of Culture, Sports and Tourism announces the fee schedule for thebrowsing and printing of the digitized copyrighted materialsFee schedule for the year of 2014Category Print TransmissionBooks, PeriodicalsFor sale 0.6 cents/page 2.5 cents/fileNot for sale 0.3 cents/page Free 110. 2. Digitization of the CollectionsCollective Service of the Digitized MaterialsThe National Library of Korea provides materials digitized by other majorinstitutions in Korea through integrated search servicesAt present a total of 9 institutions below are participating- The National Library of Korea- National Assembly Library: Academic thesis and dissertations(568,000, mainlypublished before late 1990s)- Supreme Court Library: Cases (74,000)- Korea Advanced Institute of Science and Technology Library: Academic thesis, reportsand research papers(75,662)- Korea Institute of Science and Technology Information: Research works, patents andothers(1,993,111)- Korea Education & Research Information Service: Academic thesis ( 1,167,000 )- Agricultural Science Library: Agricultural thesis, RDA repots(147,000)- Digital Library of the Korea National Defense University: Military books, journals(4,000)- National Knowledge Portal : Governments open data 111. 3. Collection of the Born-digital ContentBasic ApproachCollect all materials have a significance to the CountryIn case that some other institutions, such as broadcasting organizations andfilm archives, have a capacity to preserve and make materials available to thepublic, just help themProvide integrated search services for the third party materials through datalinkageFor some commercial database services, provide a dark archive scheme to beprepared for the worstCollection of the Born-Digital ResourcesCollection of open-online materials (Web resources)Collection of online materials published for sale (e-book and e-journals)Collection of Digital resources used for publication- Government and other public entities : mandatory deposit (Library Actrevision pending)- Private publishers : voluntary deposit for dark archiving 112. 3.1. Collection of the Open-online MaterialsLegal BasisLibrary Act (Article 20bis, collection of online data) and Copyright Act (Article31, reproduction etc in the libraries) were enacted in 2009The National Library of Korea has a duty for collection and preservation ofonline data with significance for preservation among online content availablein Korea with no liability of copyright infringementThe Library Data Deliberation Committee reviews what websites or web datato be collectedCollection of the Open-online MaterialsOASIS (Online Archiving & Searching Internet Sources) project(2005~ Present)Purpose : Collection Preservation of valuable internet data on a national levelTarget : Online materials including serials, white papers, statistics, researchreports published by the governmental institutions as well as major websites ofthe CountryCollection : 634,807 data (about 32 TB) as of Dec. 31, 2013 113. 3.2. Collection of Online Data for SaleCollection of Online Materials for SaleTarget : online materials for sale, such as e-books, e-journalsSelection of materials : recommendation by the data selection committeeconsisting of experts of each sectorCompensation : market priceCollections ( local) : about 1.63m as of Dec. 31, 2013- e-books : (58,930 books out of 119,000)- e-journal articles : (1,560,039 articles out of 3,300,000)From Selective Collection to Comprehensive CollectionSome online materials for sale, such as e-books, e-journals which used to bepublished in tangible form need to be collected comprehensivelyMandatory deposit for these kinds of materials is needed (Library Act revisionpending) 114. 3.3. Collection of the Online MaterialsCollection of Online Data : 2,357,687 ( As of Dec.31, 2013 )E-book : 58,930Web data :634,807E-Journal : 1,560,039Image : 100,347Video : 1,564Audio : 2,000Open online data : 634,807Online data for sale : 1,722,880 115. 3.4. Collection of Digital Resources for PublicationDigital Resources of Government and Other Public EntitiesIn case that government and other public entities publishes materials only inoff-line format, public access to those materials would be constrainedCopyright Act was revised to withhold the protection from all governmentworks unless they are registered to be protected (enacting scheduled in July 1,2014)Mandatory deposit for the digital resources made for publication is needed(Library Act revision pending)- just making them available online is enough to abide by the deposit obligationDigital Resources of Private PublishersThese kinds of materials cannot be the objects of mandatory deposit in KoreaThe Library provides voluntary deposit scheme for dark archiving to privatepublishers that need preservation facilities- preservation in a secured, non-connected server for future uses, such as e-bookpublishing 116. 4. Policy Information Service for the AdministrationPush-mailing the content list of the newest edition of academic journalsWhen a new edition of academic journals that a public official previouslydesignated is published, the Library e-mails its content list to him/herautomaticallyTo get the article he/she wants, the public official just needs to clickIf the journal is not within the license pool of the Library, it would be sent tohim/her by the government mailing system with no feeFor this service, the Library is now providing 15,000 titles of journals publisheddomestic or abroadSingle integrated search for all database services licensed by the Library arealso availableGovernment-wide License of Local Database Services5 major database services provides around 5,000 titles of journalsThe Library is negotiating with these services for a government-wide license forthe administration 117. Thank you! 118. Plenary IIDigital MalaysiaBy Ng Wan Peng(Multimedia Development Corporation (MDeC),Malaysia)Day 1: 8th April 2014 119. Ng Wan PengChief Operating OfficerMultimedia Development Corporation (MDeC)MalaysiaMs Ng Wan Peng is the Chief Operating Officer of Multimedia Development Corporation(MDeC). Her areas of responsibility include Corporate Governance, InformationIntelligence & Analytics and Corporate Performance. Under her care are the differentoperational divisions, i.e. Industry Developments, specifically the Creative Multimedia,Infotech, Shared Services & Outsourcing Clusters, Critical Enablers including Talent,Innovation Capital as well as Digital Enablement, Corporate Services, Customer Service,Corporate Affairs and Stakeholder Engagement. She also oversees the Digital Malaysiaimplementation as part of MDeCs new mandate moving forward. She has more than 20years experience in the ICT field. She has extensive experience in managing large-scaleprojects, in the areas of Strategic IT Planning, Project Management, SystemsIntegration, and Methodologies Development. Ms Ng has consulted for both private andpublic sector organizations in IT policy and project implementation in government,defense and education sectors in Malaysia and abroad. 120. 4/8/20141MALAYSIAS EXPERIENCE IN ONLINE DIGITAL RESOURCESNg Wan Peng, COO,Multimedia Development Corporation (MDeC)1INTERNETS IMPACT ON MALAYSIA & THE25.0b2020Globally(Population: 7 billion, 2012)Internet users 1.9b9.0b20202010Mobile phones 5.3b20101 billion monthly active users(Sept 2012)>1 billion tweets sent every 3 days(Mar 2012)In Malaysia(Population: ~29 million, 2012)US$25bRegistered 2012internet users63%2013SmartphonepenetrationEcommercespend, B2B& B2C19.2m20126.8b20122.4b2012WORLD 121. 4/8/20142GETTING ONBOARD THE DIGITALECONOMY3Global Digital Economy Trends1. Total Worldwide ICT Spending is expectedto grow 4.6% to US$5.4 trillion in 20202. Global eCommerce revenues will hitUS$44.2 trillion by 20203. Between 2009 and 2012, revenue fromonline interactive games is estimated to goup by 67%, mostly from the sale of virtualgoodsAll one needs is a computer, a networkconnection, and a bright spark of initiativeand creativity to join the economyDon Tapscott & Anthony D. Williams, WikinomicsSource:1. Digital Planet, WITSA, 20102. The Internet Economy: 25 years after .com, ITIF March 2010,3. Virtual Goods in Social Networking and Online Gaming, In-Stat, November 2010THE MALAYSIAN PERSPECTIVE4 122. 4/8/20143MALAYSIAS DIGITAL ECONOMY WHERE IT13% 32%5Note: 2010 ICT Contribution:RM103.3B; 2010 Malaysian GDP:RM794.6BSource: DOSM ICTSA 2012(Preliminary)RM214.3BICTECONOMICSICTEXPORTSICTSHARE OF GDPDOMESTICOUTPUTAverageMarginsGROSS VALUEADDEDRM313.7BRM100B762,800ICT EMPLOYMENTIS TODAYMALAYSIAS DIGITAL ECONOMY ISGROWING Malaysias Digital Economy is expected to6contribute RM294 billion of GNI in 2020 ICT spending in Malaysia totaledRM54 billion in 2012 and is expected toincrease to RM67 billion in 2016 eCommerce spending in Malaysia is expected toincrease 7.1 % CAGR to reach a total ofRM87.6 billion in 2016*Figures: USD1 = RM3Sources:1. IDC ICT Spending 20122. IDC New Media Market Model 2012Local digital economy trends 123. 4/8/20144& ITS IMPACTING THE NATION IN KEY7 Malaysias Digital Economy has directimpact on the overall economy of thenation and has multiplying effect Key aggregated components identifiedare: ICT contribution to GDP/GNI e-Commerce ICT impact on productivity ICT impact on standard of living ICT investment and adoption thatcontributes to nationalcompetitivenessAREASOVERALL ICT MULTIPLIER EFFECTCITIZENS STANDARDOF LIVING(from an income perspective)>2.0X Average Gross Wagesof ICT Employeecompared to NationalAverageNATIONALCompetitiveness16th/ 59IMD World CompetitivenessYearbook28th/ 138WEF Global IT Report82.01.0ICT SECTOR NATIONAL214.3B170.9BRMRMRM 43.4BEXPORTS IMPORTSEXPORTS ANDIMPORTS OF ICTSource: DOSM ICTSA 2012 (Preliminary)IMD 2012 World Competitiveness YearbookWEF 2011 Global IT ReportBUSINESSPRODUCTIVITY: AVGGVA/EMPLOYEE 124. 4/8/20145MALAYSIAS DIGITAL TRANSFORMATIONWe will build an ecosystemthat promotes the pervasiveuse of ICT in all aspects ofthe economy to createcommunities connectedglobally & interacting in real-timeYAB Dato' Sri Mohd Najib Tun Abdul RazakPrime Minister of Malaysiaat the Global Science & Innovation Advisory Councilin New York, USA on 17th May, 20119A holistic progamme thatleverages on past and presentinitiatives to build aVibrant Digital Economy forMalaysiaDIGITAL MALAYSIA DESIRED OUTCOMES1. Malaysia Stats : RM10 K Plan, EPU2. Figure denotes contribution to GNI in 2020 and it includes e-Commerce & ICT10Malaysia2010ICT contribution to GDP (2010)1 10.5%Digital economy rankings 2010Economist Intelligence Unit(Rank out of 70 nations)#36IMD World competitivenessscoreboard 2011(Rank out of 59 nations)#16Malaysia 202017%Top 20Top 10Measures of Outcomes 125. 4/8/20146A KEY ENABLER IN BECOMING A DIGITAL ECONOMY IS THE11DIGITAL EDUCATIONEnables New Learning Opportunities Beyond Those OfTraditional MethodsProblem focused rather than theory focusedSuited for learners requiring personalized careAccess to any course from any location at any timeReduced costPersonalized curriculumSeamlessly transition between education levelsLearner sets the pace12 126. 4/8/20147DIGITAL EDUCATION IS EXPECTED TO CONTINUEGROWING, ESPECIALLY IN MALAYSIA13eLearning expected to continuegrowing fast...4W. Europe101719E. Europe29"Worldwide market for Selfpaced eLearningproducts and services reached USD32.1billion in 2010... fiveyear compound annualgrowth rate is 9.2% and revenues will growto USD49.9 billion by 2015." Ambient Insight LLC... especially in Malaysia2024Columbia25Brazil26Poland38Malaysia5157"Malaysia in the top 3 countries for growthrate for demand of self paced eLearning2010 2015 at 40% growth" Ambient Insight, LLC201015 eLearning growth rates by region (%)3020100N. America7MiddleEastAfricaLatinAmerica22Asia40201015 self paced eLearning growth rates for top 10 countries (%)6040200Ukraine21IndonesiaCzechRepublic27Romania42ChinaIndia80ON-DEMAND, CUSTOMISED ONLINEEDUCATION14Help students andprofessionals enroll, learn,access rich media contentand take examinations forprofessional certificationsfrom different institutionsbased on their lifestyle andbudget. 127. 4/8/20148ODCOE USES THE LATEST SOCIAL TECHNOLOGIES ANDINNOVATIVE PLATFORMS TO COMMUNICATE AND LEARN15Fun LearningPsychometricsTestsProfessionalCourses &CertificationSelf Paced &ConvenientVast Variety ofBooks &MagazinesGain LifeSkills & SoftSkillsTHE NATIONAL LIBRARY OF MALAYSIA IS ASTRATEGIC PARTNER IN ODCOE16Promoting affordable reading and increasingnational readership via ICT as wellpromoting self-learning and discovery ofknowledge via ICT.Progress to-date More than 15,000 users The National Library of Malaysia gave access todigitize some of its resources and offer it via CELEX 14,400 magazines downloaded since Aug 2013 Features 2,500 book titles & 70 magazine titles 313 e-Learning courses purchasedA one-stop center for academic andlifestyle learning with crowd sourcedcontent which compliments MassiveOpen Inline Course (MOOC).Progress to-date More than 20 channels with 300+ contentincluding University Programs, ProfessionalCourses and Career Development Resources Book Channel, among others, offers accessto content from The National Library of Malaysiaand six other local libraries via U-Pustaka. Already made traction in India & Uganda 128. 4/8/20149Melissa a/p DauglasStudentUses Celex e-Library toborrow digital books fromthe National Library17Testimonials fromODCOE usersCELEXJust lost 13 kg.Downloads Mens Fitnessmagazine from Celex tokeep up to date on healthissues.Annie JohnDeputy Principal, CBC LearningCentreUses Celex Brainpop, whichcontains interactive videos, quizzesand topical games, to teach herclass of home-schoolers.Promoting affordablereading and increasingnational readership viaICT.Promoting self-learningand discovery ofknowledge via ICT.Liew Jenn LimStudentNor Asmah Mohd NoorSenior ManagerDownloads Business Travelermagazine when on the road.18Testimonials fromODCOE usersMyMobileUni.com Nur Deehan Irish AmandaChief Executive Officer at PERSADAEUREKA SDN. BHDFinds it to be equivalentto sitting in an actualclass with the addition tohaving a very usefulonline forum.Behrang ParhizkarLecturer at Nottingham UniversityMalaysiaHelps with both his technical andsoft skill development, while beingsuper-convenient. Has radicallychanged his the learningexperience!John RaajSpecial Officer to CEO, LTT GlobalGained confidence indeveloping websites andfinds it a fun place tolearn.Daniel Ng Chun YikCo-Founder at Venture Sense (YouthEntrepreneur and Student at HELPUniversity)Feels it a noble cause to marrytechnology and innovation toprovide free education to thegeneral masses.A one-stop center foracademic and lifestylelearning with crowdsourced content whichcompliments MOOC 129. 4/8/201410LESSONS LEARNTTraditional Publishing Houses Mindset ChangePre-ODCOE19Hesitant to migrate toonline publishing platformsUnsure of the businessmodelImpacted availability ofcontent for digitisationPost-ODCOEClear potential of e-publishingseenActively pursuing itSpurs the market potentialfor e-publishingLESSONS LEARNTAwareness Required To Encourage Mass UptakeCurrent growth is purely organicSmall players have limited reach and budgetAwareness needs to be created at all levels of usersMindset change also required20 130. 4/8/201411LESSONS LEARNTStrong Stakeholder Buy-in Required21TheNationalLibraryMinistryofEducationPublishers ContentOwnersDrop us an email at DM_Youth@mdec.com.my if youare interested to explore possible synergies with us22 131. Securing Data in Borderless WorldBy Raja Azrina Raja Othman(BT Malaysia)Day 1: 8th April 2014Session IIContent Development: Accelerating and Enriching DigitalContent Creation 132. Raja Azrina Raja OthmanPrincipal Consultant Information SecurityBT MalaysiaRaja Azrina has over 17 years of experience, specializing in technology, governance aswell as national strategic initiatives in Information Security. Highly technical backgroundwith proven experience in building client relationships, scoping and delivering projects,public speaking and managing a national SOC (Security Operations Center). She is theco-founder of the Malaysian Computer Emergency Response Team and DigitalForensics Lab under a Cyber Security Agency as well as the former Chief TechnologyOfficer of a Cyber Security Agency. She provided oversight, among others, on ISMSimplementation and certification, and establishment of SCADA security assessment labas well as Common Criteria lab. Raja Azrina also led in the design, development andimplementation of the first inter organization and regional cyber exercise/drill. She led incrisis management in several large organisations, as well as early detection andmitigation of Code Red worm and Slammer worm, nation wide. The organisationbecame the leading specialist in niche information security services. She leadsconsultancy on Business Continuity Management, network and system securityarchitecture review as well as advisory and framework development on Cloud Security.Raja Azrina holds a Masters degree in Information Security and Computer Crime fromGlamorgan University, Wales, and a Bachelors degree in Computer Engineering fromLehigh University, as well as a certified Intrusion Analyst and Lead Auditor forISO27001. She is also a recipient of the British Chevening Award and InformationSecurity Leadership Award from (ISC)2 . Currently, she serves as the Chairman of theWorking Group 1 on Information Security Management System and a registeredTechnical Expert with the Standards Malaysia. She has been a speaker and invitedpanelist in ICANN, APECTEL, ITU, FIRST, APCERT and AusCERT platforms. 133. Securing Datain BorderlessWorldby Raja Azrina Raja Othman MSc Information Securityand Computer Crime ISMS Lead Auditor8th Apr 2014BT Assure. Security that matters 134. BT Advise AssureWhat is Data?Where does data reside?2 135. IT Security Expenditure Between 2003 and 2011, total IT security spend grew from $12 billion to$28 billion while the mix of security technologies purchased remainedfairly consistent. In effect, organizations have been spending morewithout making any major changes to their security strategies.BT Advise AssureSource: IDCSource: FireEye Advanced Threat Report 20123 136. What percentage of your firm's IT security budgetwill go to the following technology areas?BT Advise AssureNetworkSecurityIdentityManagementContentSecurityClientThreatManagementRisk andComplianceApplicationSecurity SecurityOperation! Data Security Takes17% Of The SecurityTechnology BudgetSource: Forrester research base on 1,417 enterprise and SMB IT security decision-makers4 137. What are your firm's plans to adopt the following data securityand information risk management technologies?! DLP And Database Security Take The TopSpots On The Technology Wish ListSource: Forrester research base on 692 enterprise and SMB IT security decision-makersBT Advise Assure5 138. What types of data were potentially compromised or breached?Personally identifiable information (name, adress,phone, Social Security number)Intellectual propertyAuthentication credentials (user IDs and passwords,other forms of credentials)Other personal dataOther sensitive corporate dataBT Advise Assure3%8%7%6%12%10%14%20%25%Corporate financial dataWebsite defacementAccount numbersPayment/credit card dataSource: Forrester research base on 154 IT security decision-makers from firms with 10,000 or more employees6 139. How do employees store and access files on multiple PCs,smartphones, or tablets?USB flash drive or CD/DVDEmail attachments to myselfNetwork shared driveFile sync, sharing, or online locker service*Web-based office productivity siteOnline backup serviceBT Advise Assure9%2%2%19%27%52%66%62%Don't knowOther! Data Stored outside theorganization networkSource: Forrester research7 140. Gartner Hype Cycle for Data and Collaboration Security,2013BT Advise Assure! DLP analysis howeffective?8 141. 61% of data loss happens through Malicious Intent andtodays DLP approaches fail to address the issue.Source: Securosis, 2010 Data Security ServicesBT Advise AssureAccidential Data Loss Malicious Data Loss39% of data theft isaccidental.Majority DLPsolution todayprotect bydocumentfingerprint(DF)Accidental39%Malicious61%61% of data theft isintentional or malicious1.Todays approaches toDLP cannot protectfrom evasive data theftefforts.1) Examples of malicious data loss: Manipulating structural, lexical or temporal composition of the content (e.g. emails, spreadsheets, ad-hoc documents, etc.) Utilizing known Vulnerability of Data/Content Identification and/or Matching Algorithms9 142. Mobile devices will dominate as a strategic driver ofproductivity and operational efficiency15 per cent of IT managerssay the cost of BYOD isunclear1Mobile BYOD will cost youabout 33% more than acompany-owned mobile deviceapproach25 million AppleiPhone 5 units sold inin launch weekend46 million appsdownloaded from Applesapp store each dayBT Advise Assure30 per cent oforganisations worry BYODrequires more resourcese.g. draining thecompanys bandwidth 133 per cent of employeessee no risk in BYOD, yet only10 per cent of IT directorsagree with them1Mobile device security is thesingle biggest concern for74 per cent of IT directorsand executives156% of global executives say slow decision-making is a major problem at work381% of organisations spend most of their day working collaboratively31BTs Rethink the Risk Research 2,000 IT users and decision makers 2Aberdeen Group 3Collaboration Paradox research 143. Are we treating DIFFERENT/NEW problemwith the SAME/OLD solution?BT Advise Assure11 144. Data Leakage Protection has evolved.1st Generation DLPTraditional DRM/Authoring ToolsBT Advise Assure122nd Generation DLPStructuredReg-Ex3rd Generation DLPUnstructuredFingerprintingLots of $$ just to protect 5% of dataInformation ComplexityHighPerformance4th Generation DLPUnstructuredSemantic AnalysisLow HighLowProtectsStructured DataVia SignatureMatchingProtects Un-Structured DataVia DocumentFingerprintManual TaggingProtectsMalicious DataManipulationAdvancedCorrelationAlgorithmControlsDocumentAccessPasswordProtectionOpen/Copy/Edit/PasteGlobal Security Policy Identity and Role-basedpolicy 145. DLP must be able to auto classify data based on risk and role-based,process dynamic data in real-time, and enforce policyIntelligence1 Domain Knowledge(e.g banking, health) Semantic Analysis ofunstructured &structured data Real-time data search,classification &correlation engine Risk-based analysis Self-learning &automated system Intelligent, automatedpolicy engine Highly granularagainst extrusionBT Advise Assure2Enforcement &Reporting Role based Real time datadiscovery andforensics Instant, automatedway to discover,prevent and reportany data theft andcomply withregulations Important forCompliancemandates such asPDPA, ISMS & forforensics purposesMonitoring &Analysis Forensics Real time, no pre-markingof data Data analysis acrossentire enterprise from enterprise LANto network tostorage High performanceand throughput Highly granularpolicy control andanalysis operations& information313PDPA: Personal Data Protection ActISMS : Information Security Management System (ISO/IEC 27001 146. Some cyber threats DIE HARD.BT Advise Assure14 147. Malware-related Activities Once in Every 3 minutes. Across Industries, organisations on average are experiencing malware-related activitiesonce every three minutes. This activity can include the receipt of a malicious email, auser clicking a link on an infected website, or an infected machine making a callbackto a Command and Control server.15 Source: FireEye Advanced Threat Report 2012BT Advise Assure 148. Advanced Persistent Threat - Operation AuroraWaterhole AttackBT Advise Assure16One attack procedure used byElderwood is to :- infect legitimate websitesfrequented by employees of thetarget company a so-called "waterhole" attack, just as lions stake outa watering hole for their prey.- Elderwood infects these less-securesites with malware thatdownloads to a computer that clickson the site.- Next, the group searches insidethe network to which the infectedcomputer is connected, finding andthen downloading executives' e-mailsand critical documents oncompany plans, decisions,acquisitions, and product designs.Source: Symantec 149. South Korean Wiping MalwareBT Advise Assure17Source: Trendmicro.com The incident began when corporate computersystems were shutdown and could not berebooted, while others were showing images of askull and a warning. Impact to businessoperations, include ATMs, online banking, and TVbroadcasts disruption. Spear-phishing emails were used to penetrate andcompromise initial systems within these organizations. Upon penetration, attackers targeted critical ITinfrastructures such as patch managementservers, and public facing web sites, in preparationfor a waterhole attack where these legitimatewebsites and servers are modified to inject maliciouscode onto connecting PCs. Attackers hacked and loaded viruses onto sitesthey suspect attractive targets will visit. Drive-by downloading : Compromised websitesconnected visiting clients to off-shore websites wheremalicious Trojan program, known asTROJ_KILLMBR.SM, was installed. This program was responsible for taking down theinfected systems by overwriting the Master BootRecord (MBR) (self destruct), thus paralyzing systemand business operations. 150. The Organisational Structure forCrime-As-A-ServiceThe Executivemake decisions,overseeoperations, andensure thateverything runssmoothlyThe Recruiterdevising andexecuting aninfectioncampaignCybercrime has evolved into acomplex, highly organizedhierarchy involving leaders,engineers, infantry, and hiredmoney mulesThe Infantryground-levelforces thatinitiate the actualinfection on ausers machine18Help WantedCybercriminals offer support services for botnetSource: Fortinet 2013 Cybercrime ReportMiddle-manJob Advertisement 151. Affordable rates for Criminal Service EngagementExamples of crime services and corresponding rates (USD) include:Consulting services such as botnet setup ($350-$400)Infection/spreading services (~$100 per 1K installs)Botnets & Rentals [Direct Denial of Service (DDoS) $535 for 5 hours a day for oneweek], email spam ($40 / 20K emails) and Web spam ($2/30 posts)Quality Assurance vs. Detection (Crypters, Scanners - $10 per month)Affiliate Programs ($5k per day is possible)Onshore & Offshore Hosting Virtual Private Servers ($6 per month),Bulletproof/Fast Flux hosting and (VPNs & reverse proxies) ($3 per month)Blackhat Search Engine Optimization (SEO) ($80 for 20K spammed backlinks)Inter-Carrier Money Exchange & Mule services (25% commission)CAPTCHA Breaking ($1/1000 CAPTCHAs)Done through recruited humansCrimeware Upgrade Modules: Using Zeus Modules as an example, rangeanywhere from $500 to $10KBT Advise Assure19Source: Fortinet 2013 Cybercrime Report 152. Recruitment of Contractors20(Advertisement programs, although not malicious, are usually considered a nuisance dueto their behavior, such as bundling unwanted adware with software downloads) - tough todistinguish seemingly legitimate portals may offer non-advertised, malicious products todistribute.Cloud Cracking enablescybercriminals to attempthundreds of thousands ofpassword in minutes.Recruitment of contractors tocrack CAPTCHAauthenticationSource: Fortinet 2013 Cybercrime Report 153. How do we stay AHEAD of the highlyBT Advise Assuremotivated cyber criminals?21 154. Understanding Attacker by Monitoring Large DataRequire ability to detect anomalies, out of character behaviour,unclassified activitiesBT Advise Assure22Data theft targetInitial EntryLateral MovementTools of the tradePersistenceData theftSocial Media FB, Linked-inAttack vector spearphishing, phishing, spamSearch for patch mgmtserver, other intranetserversMalware, botnets, DDoStool, secure communicationWhich malware can bemade persistent, establishmultiple backdoorData collected to a stagingserver and exfiltrated fromstaging serverAPT style attacks require tools that can monitor beyond known attacks. 155. Big Data SecuritySolution that captures and analyzes some or all Big Data sources for the purposesof uncovering and mitigating cyberthreats. Monitoring large data require capacity,analytics and visualization. External Big Data SourcesBT Advise AssureReputationfeeds (e.gspam andC&Cblacklist)MalwareDomainListIPGeolocationServicesDomainToolsand GlobalDomainRegistryDatabaseSANSInternetStormCenterSORB(Spam andopen relayblocking)23 Internal Big Data SourcesDataApplication Logs (if any)System logsSecurity logsCorrelation/AnalysisVerification/SeverityAlertA Big Data Security Solution, provides visibility beyond the internal data that it is fed, such aslog, flow and endpoint event data 156. What are Key Success in Curbing Online Attacks Cross Border Law Enforcement Cooperation : Successful take-downs of high-profilebotnets have served to present major setbacks to cybercriminals. Some nations haveeven participated in collaborative efforts to prevent cybercriminals from registeringdomains. These are often in the form of working groups, such as the Conficker orMariposa working group. Inter-organisation Cooperation : Share cyber threat information within vertical sectorscan help in getting ahead of on-going attacks. Technical Capability in Detection and Response : Ability to manage incidents andspeed in deploying short term mitigation in the event of attacks will reduce risk of largerfinancial loss. Innovative Technology in Information Security : More comprehensive, intelligent,least privilege environment, multi-layered approach to security.BT Advise Assure24 157. Thank youQ&A25 158. Digital Newspaper Collections:If You Build One, Who Will Visit?By Frederick Zarndt(Global Connexions)Day 1: 8th April 2014Session IIContent Development: Accelerating and Enriching DigitalContent Creation 159. Frederick ZarndtGlobal ConnexionsFrederick Zarndt has worked with historic and contemporary newspaper, journal,magazine, book, and records digitisation since computer speeds, software, technology,storage, and costs first made it practical. Frederick has experience in every aspect ofdigitisation projects including project requirements development, project management,conversion operations (both in-house and outsourced), acceptance testing, softwaredevelopment for production and delivery of digital data, and digital preservation.Frederick is current secretary and former chair of the IFLA Newspapers Section. Hesthe administrative chair of the ALTO XML Editorial Board and a member of the METSEditorial Board. Frederick has 25+ years experience in software development and is amember of ACM and IEEE and a Certified Software Development Professional (CSDP).He is a member of ALA and IFLA. Frederick has Master's Degrees in Computer Scienceand Physics. 160. digital newspapercollections:if you build one, who willvisit?Frederick ZarndtIFLA Newspapers Sectionfrederick@frederickzarndt.com@cowboyMontanahashtag #IFLAnewspaper 161. about digitalnewspapers programs collections users / crowdsourcingSan Francisco Call 21 April 1906 162. why digitize newspapers?News is only the first roughdraft of history.Alan Barth writing for 1943Washington PostWikipedia contributors, Alan Barth," Wikipedia, The Free Encyclopedia,https://en.wikipedia.org/wiki/Alan_Barth (accessed March 2014). 163. why digitize newspapers?to preserveto provide access 164. newspapers are deteriorating microfilm is dissolving no storage space or space is too expensive 165. newspapers are deteriorating microfilm is dissolving no storage space or space is too expensive 166. newspapers are deteriorating microfilm is dissolving no storage space or space is too expensive 167. newspapers are deteriorating microfilm is dissolving no storage space or space is too expensive 168. the principal reason to digitize newspapersis to provide non-destructive, universalaccess to newspapers for as many users aspossible 169. Photo by DAVID ILIFF. License: CC-BY-SA 3.0reading roomsby the numbers*Monthly averageVisitors Requests for NewspapersPopulation Reading Room Microform PrintAustralia 22,876,000 5,130 345 240France 65,350,000 3,000 2,000 1,000Netherlands 16,847,000 NA NA NANew Zealand 4,414,000 NA NA NANorway 4,985,000 600 400 NASingapore 5,184,000 NA 300 NAUK 62,262,000 2,000 6,900 4,816USA 313,292,000 NA NA NA*numbers from 2012 170. physical versus digitalmonthly averages 2012requests for newspapers digitised historical newspaperspopulation paper + microform unique visitors22,876,000 585 150,00037,692,000 NA 12,8005,405,000 NA NA65,350,000 3,000 22,00016,847,000 NA 50,0004,414,000 NA 83,3334,985,000 400 1,5005,184,000 300 12,40062,262,000 11,716 NA313,292,000 NA NA 171. BUT newspaper digitization is expensive newspaper digitization is complicated digital preservation is expensive digital preservation is untestedImage from http://www.visualinsight.net/nc/gallery/pages/e-Preservation.html 172. programs 173. programsNationalCooperativeIndividual 174. programsnational: a single (national) library whichfunds and manages a national newspapersdigitization program. Papers Past, National Library of NewZealand Newspaper SG, National Library ofSingapore Historiallinen Sanomalehtikirjasto,National Library of Finland and others 175. programsnational: centrally funded and centrallymanaged program with several participants.strict standards for participants. National Digital Newspaper Program(Library of Congress) Australian Newspaper DigitisationProgram 176. programscooperative: organizations collaborate toachieve a common goal but digitizationprograms are managed separately. flexiblestandards. Europeana newspapers Digital Public Library of America 177. programsindividual: organization digitizes on its own.may or, more usually, does not follow openstandards. all commercial organizations. ProQuest Historical Newspapers Newspapers.com Newsbank many others 178. programs the design of a digitizationprogram requires careful thoughtand must be adapted to localcircumstances determine principal or targeteduser demographic and use cases ask those who have gone before join the IFLA NewspapersSection! (ask me how)Image courtesy of Donald Zolan. 179. collections 180. digital historic newspaper collectionsas of Mar 2014library collection ~size pages datesNational Library of Australia Trove 12,668,000 1803-1995California Digital Newspaper Collection CDNC 545,000 1846-2012Naitonal Library of Finland Historical Newspaper Library 3,006,000 1771-1919Bibliotheque nationale de France Gallica 2,200,000 1293-2000Koninklijke Bibliotheek Historische Kranten 9,000,000 1618-1995National Library of New Zealand Papers Past 3,109,000 1839-1945National Library of Norway NBDigital Aviser 12,000,000 1763-2012Singapore National Library Newspaper SG 2,400,000 1831-2009British Library British Newspaper Archive 7,598,000 1710-1954Library of Congress Chronicling America 7,293,000 1836-1922 181. 1101001,00010,000100,0001,000,00010,000,000People and organisationsDiaries, letters, archivesArchived websitesMapsMusic sound and videoJournal ArticlesPictures and photosBooksAustralian Newspapersunique visits page views2013 monthly averages 182. 01,500,0003,000,0004,500,0006,000,0007,500,000People and organisationsDiaries, letters, archivesArchived websitesMapsMusic sound and videoJournal ArticlesPictures and photosBooksAustralian Newspapersunique visits page views2013 monthly averages 183. 100000080000060000040000020000002013 monthly averagesunique visits number of visits page viewsNewspaperSG Infopedia iRememberSG 184. February 2014unique visits page views2,527,926123,889 53,897517,823300000025000002000000150000010000005000000Papers Past National Library exceptPapers Past 185. 2013 monthly averagesHistoric Cambridge Newspapers (1846-1923)Cambridge City Directories (1848 - 1910)Cambridge Chronicle (August 2005 to present)90%10% 0% 186. users 187. Newspaper collectionuser survey California Digital Newspaper Collection andCambridge Public Library published a usersurvey in Mar 2013 604 / 32 responses surveys are (mostly) identical except fororganization name 188. User demographic:genealogists and family historians 189. User demographic:no spring chickensX 190. User demographic:reasons for use 191. User demographic:types of information 192. Utah Digital Newspapers:2012 user survey 72% visit UDN for genealogical research 20% visit for various other types of historical research 87% find obituaries useful Over 60% find the other genealogical article types (birthand wedding announcements) useful Only 7% do not find genealogical articles useful Many are writing family histories and consequently alsolook for general background information Older content is much more highly valued than more recentcontent (see more detailed explanation that follows) 44% find smaller, rural papers more useful, while only 15%find larger, metropolitan papers more usefulJohn Herbert and Randy Olsen. Small town papers: still delivering the news.WL