public programme 2019...pentadbiran daripada sektor awam dan swasta untuk meningkatkan kecemerlangan...

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2019 CALENDAR PUBLIC PROGRAMME ORGANIZED BY: Registered with Ministry of Finance HDRF Registered Training Provider Your Solution -Oriented HR Consulting Partner Approved Consultant by

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Page 1: PUBLIC PROGRAMME 2019...Pentadbiran daripada sektor awam dan swasta untuk meningkatkan kecemerlangan diri dalam melaksanakan tugas pentadbiran. KonSePP 2019 adalah merupakan anjuran

2019C A L E N D A R

P U B L I C P R O G R A M M E

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O R G A N I Z E D B Y :

Registered with

Ministry of Finance HDRF

Registered Training Provider

Your Solution -Oriented HR Consulting Partner

Approved Consultant by

Page 2: PUBLIC PROGRAMME 2019...Pentadbiran daripada sektor awam dan swasta untuk meningkatkan kecemerlangan diri dalam melaksanakan tugas pentadbiran. KonSePP 2019 adalah merupakan anjuran

2018 Irshad HR Consulting Sdn Bhd. All Rights Reserved. No part of this publication may be reproduced or transmitted in any form without written prior permission from the Irshad HR Consulting Sdn Bhd. All information in this Public Programme is accurate as at 31 December 2018. Irshad HR Consulting Sdn Bhd reserves the right to amend the programme, facilitator, dates and venue of the course due to unforeseen circumstances.

All dates quoted are subject to change

All modules can be conducted In-House and tailored to your specific needs. For full brochure or details of each modules, please go to our website at www.irshad.com.my

# PROGRAMME TITLES

SBL-

KHAS

TARGET GROUP QUARTER

Man

ager

Exec

u�ve

Supe

rviso

r

Supp

ort S

taff

Q1 Q2 Q3 Q4

1 Kaedah Komunikasi Berkesan untuk Penyelia ✔ ✔20 - 21

Feb20 - 21

Aug

2 Teknik Penyelesaian Masalah untuk Penyelia ✔ ✔29 - 30

Apr3 -4 Dec

3 Memimpin Pasukan Kerja ke arah Prestasi Tinggi ✔ ✔ ✔ ✔19 - 20

Mar8 - 9Oct

4 Strategi MengendaliPekerja Bermasalah ✔ ✔ ✔ ✔18 - 19

Mar23 - 24

Jul19 - 20

Nov

Supervisory & Leadership Development

# PROGRAMME TITLES

SBL-

KHAS

TARGET GROUP QUARTER

Man

ager

Exec

u�ve

Supe

rviso

r

Supp

ort S

taff

Q1 Q2 Q3 Q4

1 Strategic Tra ining Management for HR and Training Professional ✔ ✔ ✔9 - 10 Apr

9 - 10 Dec

2 Kaedah AnalisisKeperluan La�han Berasaskan Kompetensi ✔ ✔ ✔26 – 27

Feb2 - 3 Jul

3 Developing Competency-based Training Module ✔ ✔25 – 26

Jun30 - 31

Oct

4 Eva lua�ng Training Effec�veness and Impact ✔ ✔ ✔16 – 17

Apr13 - 14

Nov

5 Human Resource Management (HRM) for New HR Personnel ✔ ✔20 – 21

Aug

6 Strategic Talent Management and Succession Planning for Organisa�onal Excel lence

✔ ✔ ✔16 - 17

Apr22 – 23

Oct

7 Competency-based Interview Techniques ✔ ✔ ✔25 – 26

Jun9 - 10 Dec

Human Resource Developmentand Management

Why Training and development needed ?Training and development can be initiated for a variety of reasons for an employee or group of employees. Here are the reason for Employee Training and Development:-

When a performance appraisal indicates performance improvement is neededTo "benchmark" the status of improvement so far in a performance improvement effortAs part of an overall professional development programAs part of succession planning to help an employee be eligible for a planned change in role in the organizationTo "pilot", or test, the operation of a new performance management system

Info Sharing

Page 3: PUBLIC PROGRAMME 2019...Pentadbiran daripada sektor awam dan swasta untuk meningkatkan kecemerlangan diri dalam melaksanakan tugas pentadbiran. KonSePP 2019 adalah merupakan anjuran

# PROGRAMME TITLES

SBL-

KHAS

TARGET GROUP QUARTER

Man

ager

Exec

u�ve

Supe

rviso

r

Supp

ort S

taff

Q1 Q2 Q3 Q4

1 Pengurusan Pejabat Secara Efek�f ✔ ✔ ✔29 – 30

Apr

2 Pengendalian Aduan & Pelanggan Bermasalah ✔ ✔ ✔ ✔12 - 13

Mar11 - 12

Sept

3 Pengendalian Telefon Secara Profesional ✔ ✔ ✔ ✔25 - 26

Jun15 - 16

Oct

4 Pengurusan Rekod dan Sistem Fail ✔ ✔ ✔18 - 19

Jun3 - 4 Dec

5 Perkhidmatan Kaunter & Pelanggan Berkuali� ✔ ✔ ✔ ✔18 - 19

Jun22 - 23

Oct

6 Pembangunan Sekretari Profesional ✔ ✔16 - 17

Jul

7 Pengurusan dan Penulisan Minit Mesyuarat ✔ ✔ ✔12 - 13

Mar5 - 6 Nov

Administration and Support

2018 Irshad HR Consulting Sdn Bhd. All Rights Reserved. No part of this publication may be reproduced or transmitted in any form without written prior permission from the Irshad HR Consulting Sdn Bhd. All information in this Public Programme is accurate as at 31 December 2018. Irshad HR Consulting Sdn Bhd reserves the right to amend the programme, facilitator, dates and venue of the course due to unforeseen circumstances.

What is the Benefits from Employee Training and development ?

Increased job satisfaction and morale among employeesIncreased employee motivationIncreased efficiencies in processes, resulting in financial gainIncreased capacity to adopt new technologies and methodsIncreased innovation in strategies and productsReduced employee turnoverEnhanced company imageRisk management

Info Sharing

# PROGRAMME TITLES

SBL-

KHAS

TARGET GROUP QUARTERM

anag

er

Exec

u�ve

Supe

rviso

r

Supp

ort S

taff

Q1 Q2 Q3 Q4

1 Personal Retreat for Inspiring Strategic Manager (PRISMA) ✔ ✔19 – 20

Feb24 - 25

Jul

2 Budaya Kerja C.E.M.E.R.L.A.N.G ✔ ✔ ✔ ✔23 - 24

Apr5 -6 Nov

3 Profesionalisme dalam Penampilan Diri & E�ket Sosial ✔ ✔ ✔ ✔29 - 30

Jan26 - 27

Nov

4 Membina Kecemerlangan Hidup & Kerjaya (Work-Life Balance) ✔ ✔ ✔ ✔ ✔23 - 24

Apr24 – 25

Sept

5 Persediaan Menghadapi Persaraan ✔ ✔ ✔ ✔5 - 6 Mar

17 - 18 Dec

6 Pengacaraan Majlis Secara Profesional ✔ ✔ ✔ ✔23 - 24

Jan27 - 28

Aug

7 Ethics and Integrity for Frontline Leaders ✔ ✔ ✔ ✔18 - 19

Jun19 - 20

Nov

8 Effec�ve Interpersonal Communica�on Skills ✔12 - 13

Mar30 - 31

Jul

9 Professional Events and Func�ons Management ✔ ✔12 - 13

Feb30 - 31

Oct

10 Managing Work & Time Effec�vely / Pengurusan masa dan Kerja secaraBerkesan

✔ ✔12 - 13

Feb6 – 7 Aug

Personal Mastery & Self Development

Page 4: PUBLIC PROGRAMME 2019...Pentadbiran daripada sektor awam dan swasta untuk meningkatkan kecemerlangan diri dalam melaksanakan tugas pentadbiran. KonSePP 2019 adalah merupakan anjuran

# PROGRAMME TITLESSB

L-KH

ASTARGET GROUP QUARTER

Man

ager

Exec

u�ve

Supe

rviso

r

Supp

ort S

taff

Q1 Q2 Q3 Q4

1 Six Sigma ✔ ✔ ✔ ✔26 - 27

Feb

2 Lean Methodology ✔ ✔ ✔ ✔9 - 10 Apr

3 Process Failure Mode Effects Analysts ✔ ✔ ✔ ✔2 – 3 Jul

4 Design Failure Mode Effects Analysts ✔ ✔ ✔ ✔27 - 28

Aug

5 Cost of Poor Quality (COPQ) ✔ ✔ ✔ ✔11 - 12

Sept

6 Measurement Systems Analysis (MSA) ✔ ✔ ✔ ✔8 - 9 Oct

Technical & Manufacturing

2018 Irshad HR Consulting Sdn Bhd. All Rights Reserved. No part of this publication may be reproduced or transmitted in any form without written prior permission from the Irshad HR Consulting Sdn Bhd. All information in this Public Programme is accurate as at 31 December 2018. Irshad HR Consulting Sdn Bhd reserves the right to amend the programme, facilitator, dates and venue of the course due to unforeseen circumstances.

# PROGRAMME TITLES

SBL-

KHAS

TARGET GROUP QUARTER

Man

ager

Exec

u�ve

Supe

rviso

r

Supp

ort S

taff

Q1 Q2 Q3 Q4

1 David Allen’s Ge�ng Things Done ✔ ✔ ✔20 - 21

Feb29 - 30

Apr30 - 31

Jul13 - 14

Nov

2 Rhythm-Based Learning Ac�vi�es for Training Professional ✔ ✔ ✔ ✔23 - 24

Apr

3 Design Thinking ✔5 – 6 Mar

4 Coaching and Emo�onal Excellence ✔ ✔15 - 16

Oct

5 HR Analy�cs ✔ ✔4 - 5 Sept

Masterclass

All dates quoted are subject to change

All modules can be conducted In-House and tailored to your specific needs. For full brochure or details of each modules, please go to our website at www.irshad.com.my

Are you working in Training Department or Human Resource Development Department??Don’t know suitable training courses for the staffs ??

Your first time be a Supervisor or do you have any problem as Supervisor?

Too many things to manage in the office? A lot of things need to be learn as Admin Officer or Secretary but don’t know where to start??

Some Questions for you

Contact us and we can guide you to get the answer !

Page 5: PUBLIC PROGRAMME 2019...Pentadbiran daripada sektor awam dan swasta untuk meningkatkan kecemerlangan diri dalam melaksanakan tugas pentadbiran. KonSePP 2019 adalah merupakan anjuran

2018 Irshad HR Consulting Sdn Bhd. All Rights Reserved. No part of this publication may be reproduced or transmitted in any form without written prior permission from the Irshad HR Consulting Sdn Bhd. All information in this Public Programme is accurate as at 31 December 2018. Irshad HR Consulting Sdn Bhd reserves the right to amend the programme, facilitator, dates and venue of the course due to unforeseen circumstances.

We promote a life-long learning and have designed our competency-based modules with an end in the mind – those who have completed a series of relevant modules could we awarded with a Professional Certificate,

as a recognition of their achievement.

For 2019, we are offering 3 Professional Certificates programme as follow:

Strategic Training Management/ Pengurusan Latihan StrategikModule 1 :

Training Needs Analysis/ Kaedah Analisis Keperluan LatihanModule 2 :

Developing Competency Based Training Module/ Membangunkan Modul Berasaskan Kompetensi

Module 3 :

Evaluating Training Effectiveness & Impact/ Menilai Keberkesanan LatihanModule 4 :

Professional

Certificate

SBL-KhasClaimable

SBL-KhasClaimable

SBL-KhasClaimable

SBL-KhasClaimable

Effective Supervisory Skills/ Kemahiran Penyeliaan EfektifModule 1 :

Supervisor as Effective Communicator / Komunikasi Berkesan untuk PenyeliaModule 2 :

Supervisor as a Problem Solver/ Kemahiran Penyelesaian Masalah untuk Penyelia

Module 3 :

Building and Leading High Performance Team/ Memimpin Pasukan Kerja Ke Arah Prestasi Tinggi

Module 4 :

Handling Difficult Staff/ Strategi Mengendali Pekerja BermasalahModule 5 :

Professional

Certificate

SBL-KhasClaimable

SBL-KhasClaimable

SBL-KhasClaimable

SBL-KhasClaimable

Effective Office Management Skills/ Kemahiran Pengurusan Pejabat EfektifModule 1 :

Record Management & Filing / Pengurusan Rekod & FailModule 2 :

Office Interaction & Telephone Skills/ Pengendalian Telefon Secara ProfesionalModule 3 :

Business Correspondence/ Penulisan Surat RasmiModule 4 :

Managing Meetings/ Pengurusan & Penulisan Minit MesyuaratModule 5 :

Professional

Certificate

Page 6: PUBLIC PROGRAMME 2019...Pentadbiran daripada sektor awam dan swasta untuk meningkatkan kecemerlangan diri dalam melaksanakan tugas pentadbiran. KonSePP 2019 adalah merupakan anjuran

2018 Irshad HR Consulting Sdn Bhd. All Rights Reserved. No part of this publication may be reproduced or transmitted in any form without written prior permission from the Irshad HR Consulting Sdn Bhd. All information in this Public Programme is accurate as at 31 December 2018. Irshad HR Consulting Sdn Bhd reserves the right to amend the programme, facilitator, dates and venue of the course due to unforeseen circumstances.

SEMINARS & CONVENTIONS

2019

“Setiausaha yg lebih komited dan berketerampilan dan berfikiran positif”- Amalina dari SAJ Ranhill Sdn Bhd -

“Dapat menambah ilmu pengetahuan berkaitan kesetiausahaan dan imej penampilan diri”- Azila dari Tenaga Nasional Berhad -

“Jati diri dalam melakukan keje harian dan keberkatan”- Iza dari Bank Negara Malaysia -

“Be positive. And don't afraid to change”- Nurul Syahida dari Pendidikan IKRAM-Musleh Berhad -

Maklum Balas Peserta KonSePP 2018

KonSePP adalah medan pertemuan para Setiausaha dan Pembantu Pentadbiran daripada sektor awam dan swasta untuk meningkatkan kecemerlangan diri dalam melaksanakan tugas pentadbiran. KonSePP 2019 adalah merupakan anjuran kali yang ke-7 dan bersempena sambutan Irshad HR Consulting yang ke-31 tahun.

KonSePP 2019 sekali lagi akan membariskan penceramah dan panelis berpengalaman dan berwibawa yang akan berkongsi pelbagai rahsia, strategi, kaedah dan tips bagi meningkatkan pengetahuan dan kemahi-ran para peserta.

27 - 28 MARCH 2019

2019Konvensyen Kepimpinan Dan Penyeliaan Kebangsaan

“Lebih kreatif, lebih tegas, lebih berani untuk mengambil tindakan”. -Peserta KPK 2016-

“MASALAH adalah cabaran dan peluang untuk kita menambah ilmu dan memajukan diri tetapi JANGAN BUAT MASALAH”.

-Peserta KPK 2016-

“Cara menangani masalah disiplin pekerja mengikut kaedah GROW dan cara mengawal stres untuk di gunakan di tempat kerja dan di rumah”.

-Peserta KPK 2015-

Maklum Balas Peserta KPK

Konvensyen Kepimpinan & Penyeliaan Kebangsaaan (KPK) adalah medan pertemuan tahunan kakitangan penyeliaan daripada pelbagai organisasi awam dan swasta untuk meningkatkan kecemer-langan diri dalam melaksanakan fungsi-fungsi penyeliaan, penguru-san & kepimpinan.

9 - 10 JULY 2019

Page 7: PUBLIC PROGRAMME 2019...Pentadbiran daripada sektor awam dan swasta untuk meningkatkan kecemerlangan diri dalam melaksanakan tugas pentadbiran. KonSePP 2019 adalah merupakan anjuran

2018 Irshad HR Consulting Sdn Bhd. All Rights Reserved. No part of this publication may be reproduced or transmitted in any form without written prior permission from the Irshad HR Consulting Sdn Bhd. All information in this Public Programme is accurate as at 31 December 2018. Irshad HR Consulting Sdn Bhd reserves the right to amend the programme, facilitator, dates and venue of the course due to unforeseen circumstances.

Our Gallery

SEMINARS & CONVENTIONS

Young Executives Summit (previously known as Young Executives Seminar) or YES - “Where Future Leaders Meet” - is an annual event organised by Irshad HR Consulting. At Irshad, we believe that young executives should be inspired to develop their leadership skills. Leaders will lift the performance of everyone who works with them and learning how to be a better leader is a necessary step to getting there.

YES 2019 will brings a line-up of experiences and inspirational speakers and facilitators to share their wisdom, powerful insights, proven strategies and practical tips. This will help the young executives to enhance their personal excellence and their leadership abilities.

YOUNG EXECUTIVEs SUMMIT2019

2 - 3 OCTOBER 2019

“It’s great, I would like to come back”- Nurulzul Ain from Malaysia Marine and Heavy Engineering Holdings Berhad-

“Very good program and modules.”- Erwan from Universiti Tenaga Nasional-

“All speakers are awesome, passionate and very interactive.”- Fakrul Hisham from TNB Integrated Learning Solution Sdn Bhd-

YES Participants Feedback

Page 8: PUBLIC PROGRAMME 2019...Pentadbiran daripada sektor awam dan swasta untuk meningkatkan kecemerlangan diri dalam melaksanakan tugas pentadbiran. KonSePP 2019 adalah merupakan anjuran

IRSHAD HR CONSULTING SDN BHD (748222-W)802 Blok B, Phileo Damansara II, Jalan 16/1146350 Petaling Jaya, Selangor Darul Ehsan

PUBLIC PROGRAMME DEPARTMENT(Public Course)

- RAZALI / JASLIZAN/ MEIZA/RAIHANA -

CORPORATE TRAINING DEPARTMENT(In-House Training)

- SAM/NAZRI/SAFWAN/ZIELA -

HR CONSULTING DEPARTMENT(HR Consultation)- SALIM / KHAIRUNNISA -

Tel: 03-7956 0010Faks: 03-7954 9802

Website: www.irshad.com.myEmel: [email protected]

Facebook: Irshad HR ConsultingInstagram: irshadhrconsulting

“Your Solutions - Oriented HR Consulting Partner”

FOR MORE INFORMATION AND REGISTRATION, PLEASE CONTACT: