projek entrepreneurship
TRANSCRIPT
POLITEKNIK MUKAH SARAWAK
JABATAN PERDAGANGAN
DIPLOMA PENGAJIAN PERNIAGAAN
(PENGURUSAN)
ENTREPRENEURSHIP
(PB201)
BUSINESS PLAN
‘ Lil Home BOOK STORE ’
DPM 2A
PREPARED BY:
NAME NO.MATRIX
SITA ANAK TEDONG 20DPM10F1005
ANNIE TAN 20DPM10F1028
MAGDELINE AK NYAWAI 20DPM10F1018
ROZIETA ANAK GERINSA 20DPM10F1002
MELENNY ANAK PHILIP JANTING 20DPM10F1022
GLORIA NIGA ANAK BRUIN 20DPM10F1020
ACKNOWLEDGEMENT
First of all, grateful to the God for without his providence and bless in granting us
good health and strength, we would not be able to complete this business plan on time.
Moreover, we would like to thank our Entrepreneurship course’s lecturer, Mr. Mohd
Fardillah Bin Wahi for her guidance in accomplishing the task given to us. Her guideline
really had been a major help for us in working out this project.
We also would like to acknowledge all the organization which kindly give us
information about the introduction to business is all about. The organization that has been
help us are Takaful Insurance, Kuching Water Board, TELEKOM, SESCO, KWSP, Bank
Rakyat and BIMB Islamic Bank.
Last but not the least; we would like to thank our family and friends for the moral and
financial support. After that, thanks to the group members for all the cooperation and hard
work. Hope that this hard work is blessed and we can succeed in the future.
LETTER OF AGGREMENT
Lil Home BOOKSTORE
Sub lot No 70 and 71, Block 1, Samarahan Land District, Jalan Dato’ Mohd Musa, 94300
Kota Samarahan, Kuching.
Date: 1st January 2011
To all partners of Lil Home BOOKSTORE
Partnership Agreement of Lil Home BOOKSTORE
1. Hereby all shareholders as mention below have agreed at the advocate and solicitor
office that the following are legal partner of Lil Home BOOKSTORE:
SITA ANAK TEDONG 20DPM10F1005
ANNIE TAN 20DPM10F1028
MAGDELINE ANAK NYAWAI 20DPM10F1018
ROZIETA ANAK GERINSA 20DPM10F1002
MELENNY ANAK PHILIP JANTING 20DPM10F1022
GLORIA NIGA ANAK BRUIN 20DPM10F1020
2. Therefore, all partners will be bound under rules and regulations of this partnership.
Hereby, the partner agreed to contribute capital as follows:
SITA ANAK TEDONG RM15000.00
ANNIE TAN RM10000.00
MAGDELINE ANK NYAWAI RM10000.00
ROZIETA ANAK GERINSA RM10000.00
MELENNY ANAK PHLIP JANTING RM10000.00
GLORIA NIGA ANAK BRUIN RM10000.00
3. It is agreed that the divisions of the profit earned at every end of the business
accounting year will be stated as below:
SITA ANAK TEDONG 22.0%
ANNIE TAN 19.5%
MAGDELINE ANAK NYAWAI 19.5%
ROZIETA ANAK GERINSA 19.5%
MELENNY ANAK PHILIP JANTING 19.5%
GLORIA NIGA ANAK BRUIN 19.5%
4. Responsibility of all partners are:
I. Each partner must be honest and take their responsibility for the task which
had been assigned.
II. Give full commitment in order to achieve the business’ goals.
5. All partner are prohibited from this matter:
I. Discharging his/her share to other person without the knowledge
and agreement of other shareholders.
II. Become grantors to any party using business party.
6. In case of death of any partner, his/her legal inheritor should submit a written notice
within 45 days from the date of the death for the purpose if naming him/her as the
shareholders.
7. Pawns, giving debt or property of the business to other party are only allowable when
it comes to the knowledge of other shareholders and upon agreement.
All these agreed by,
_______________________________
SITA ANAK TEDONG
GENERAL MANAGER.
_______________________________
ANNIE TAN
MARKETING MANAGER.
_______________________________
MAGDELINE ANAK NYAWAI
ADMINISTRATIVE MANAGER.
________________________________
ROZIETA ANAK GERINSA
OPERATION MANAGER.
_________________________________
MELENNY ANAK PHILIP JANTING
FINANCIAL MANAGER.
GLORIA NIGA ANAK BRUIN
HUMAN RESOURCE MANAGER
ITEMS PAGE
EXECUTIVE SUMMARY 1
1 INTRODUCTION 2
2 PURPOSE OF BUSINESS OF BUSINESS PLAN 3
3 COMPANY BACKGROUND 4
4 SHAREHOLDERS BACKGROUND 5-13
5 LOCATION OF THE BUSINESS 14
6 ASSESSMENT OF THE BUSINESS ENVIRONMENT 15
6.1 ECONOMICS ENVIRONMENT 156.2 INDUSTRY ENVIRONMENT 15
6.3 GLOBAL ENVIRONMENT 15
7 MANAGEMENT PLAN 16
7.1 ORGANISATIONAL STRUCTURE 16
7.1.1 COMPANY'S VISION 17
7.1.2 COMPANY'S MISSION 17
7.1.3 COMPANY'S OBJECTIVES 17
7.1.4 COMPANY’ S STRATEGICS 18-19
7.1.5 TYPE OF BUILDING & INFRASTUCTURE 20
7.1.6 ORGANISATION CHART OF LIL HOME BOOKSTORE 21
7.1.7 LIST OF ADMINISTRATIVE PERSONNEL 22
7.1.8 SCHEDULES OF STAFF & RESPONSIBILITIES 23-24
7.1.9 WORKING HOUR SCEDULES 25
7.1.10 REMUNERATION FOR ADMINISTRATIVES STAFF SALARY
26
7.1.11 LIST OF OFFICE EQUIPMENT 27-30
7.1.12 SOURCES OF OFFICE EQUIPMENT 31
7.2 PRODUCTION PROCESS 32-34
7.2.1 PROCESS FLOW CHART 35-36
7.2.2 MANPOWER PLANNING 37-38
7.2.3 MATERIAL SUPLLIER 39
7.2.4 OPERATION HOUR 40-41
7.2.5 OPERATIONS BUDGET 42-43
7.2.6 OPERATION SCEDULES 44
8 MANAGING EMPLOYEES 45
8.1 LIST OF STAFF FRINGE 45
8.2 COMPANY'S STRATEGIES 46-47
9 MARKETING PLAN 48
9.1 TARGET MARKET 49
9.2 PRODUCT CHARACTERISTICS 50-51
9.3 PROICING STRATEGIES 52
9.4 DISTRIBUTION STRATEGIES 53-57
9.5 PROMOTION STRATEGIES 58-60
10 FINANCIAL PLAN 61-64
11 CONCLUSION 65
12 APPENDICES 66-75
EXECUTIVE SUMMARY
Our business is known as LIL HOME BOOKSTORES. The business is all about
distributing various types of books by using the café bookstore concept. We plan to provide
the reference books for high level institutions with the different types of language that are
English, Malays and Chinese. Our business will be operated at Sub Lot No 70 and 71, Block
1 Samarahan Land District, Jalan Dato Mohammad Musa, 94300 Kota Samarahan, Kuching.
Lil Home BOOKSTORES is a partnership business which consists of 6 shareholders
and each one contributes a certain amount of capital that been agreed. The selection of each
partner is depending on the skills, qualification and experience that we are having.
We have set our objective in order to realize the business goals, that are to improve
our business and become self-sufficient competitor in the related field.
INTRODUCTION
1. NAME OF THE BUSINESS
Lil Home BOOKSTORE is our company name, which the idea was agreed by
the whole of the shareholders of our company. It represents the concept of the
business and to inculcate the reading habits among our customers too.
2. NATURE OF BUSINESS
Our nature of business is based on the library and bookstore concept. Thus, we
agreed to apply partnership orientation in establishing company. This is because our
business is our joint venture in business. Moreover, partnership will allow all
shareholders to contribute several of ideas to improve business.
3. COMPANY ADDRESS
Our business will be located at Sub Lot 70 and 71, Block 1, Samarahan Land
District, Jalan Dato’ Mohd Musa, 94300 Kota Samarahan, Sarawak.
4. DATE OF BUSINESS COMMENCEMENT
The operation of our business will officially start on 1st January 2011.
However, it will depend on the approval of our business plan.
5. FACTORS IN SELECTING THE PROPOSED BUSINESS
As we know, there are no bookstores in the Kota Samarahan even though there
are many high level institutions. So, this business will facilitate the customers
especially the students in order to find the reference books. This proposed business
indirectly will inculcate the reading habits among the Malaysians.
6. FUTURE BUSINESS PROSPECTS
Our future business prospects are to be one of the well-known bookstores in
the Sarawak. In order to realize the target, we would like to open a few branches in
Kuching, Sibu and Miri in becoming 10 years. If we succeed, it can be the role model
for other similar business. Last but not least; we have to put the customers’
satisfaction and priority at the first level.
PURPOSE OF THE BUSINESS PLAN
The following are the purpose for us to choose the business plan:
The business plan is prepared by the board of director of Lil Home BOOKSTORE as
a guideline and basis for managing the purpose venture.
To open up a new bookstore nearly to the high level institutions. So, the students are
able to find their reference books in a second since it is near to their campus.
This proposed business indirectly being a second home for those students who want to
spend their time reading the books.
This business plan is use to fulfill the requirement of project paper for PB201.
COMPANY’S LOGO
Name of the Company : Lil Home Bookstore
business Address : Sub Lot No 70 and 71, Samarahan Land District,
Jalan Dato' Mohd. Musa, 94300 Kuching
Telephone No : 082648282
Fax No : +6028-648283
Website : www.LilhomeBookstore.com.my
Type of Business Ownership : Partnership
Main Business/Activity : Supplying Reference Books, Magazines, Novels and
Newspapers
Date of Commencement : 1st January 2011
Opening Capital : RM 65 000.00
4.0 SHAREHOLDERS’ BACKGROUND
NAME : SITA ANAK TEDONG
IDENTITY CARD NO : 850113-13-6396
ADDRESS : 2268, BLOCK 233, 7 MILE KOTA
SENTOSA 93520 KUCHING SARAWAK.
TELEPHONE NO : 012-8502536
DATE OF BIRTH : 13 JANUARY 1985
AGE : 25
MARITAL STATUS : SINGLE
ACADEMIC QUALIFICATION : BACHELOR IN BUSINESS
MANAGEMENT
COURSE ATTENDED : SELF-IMPROVEMENT LEADERSHIP
COURSE
SKILLS : PUBLIC RELATIONS
ABLE TO WORK UNDER PRESSURE
SPEAK FLUENTLY IN ENGLISH AND
MALAY
EXPERIENCE : MANAGING FAMILY BUSINESS
PRESENT OCCUPATION : GENERAL MANAGER
PREVIOUS BUSINESS EXPERIENCE : FAMILY BUSINESS IN STATIONERY AND
BOOKSTORE
NAME : ANNIE TAN
IDENTITY CARD NO : 850625-13-6576
ADDRESS : LOT 7222, JLN DATO PERMAISURI
3B, BDR BARU PERMYJAYA, 98200,
MIRI, SARAWAK.
TELEPHONE NO : 014-8819484
DATE OF BIRTH : 25 JUNE 1985
AGE : 25
MARITAL STATUS : SINGLE
ACADEMIC QUALIFICATION : BACHELOR IN BUSINESS
MANAGEMENT
COURSE ATTENDED : SELF- IMPROVEMENT LEADERSHIP
COURSE
SKILLS : PROFESSIONAL IN COMPUTER
LITERATE
: ABLE TO SPEAK IN MANDARIN AND
MALAY
: GOOD IN DECISION MAKING
EXPERIENCE : ADMINISTRATIVE TRAINEE
PRESENT OCCUPATION : ADMINISTRATIVE MANAGER
PREVIOUS BUSINESS EXPERIENCES : PERSONAL ASSISTANT OF
HEAD DEPARTMEN OF KFC IN MIRI
NAME : MAGDELINE ANAK NYAWAI
IDENTITY CARD NO : 840201-13-6574
ADDRESS :RUMAH EDING SUNGAI DIJIH
SELANGAU 96000 SARAWAK
TELEPHONE NO : 013-5679684
DATE OF BIRTH : 01 FEBUARY 1984
AGE : 25
MARITAL STATUS : SINGLE
ACADEMIC QUALIFICATION : BACHELOR IN BUSINESS
MANAGEMENT
COURSE ATTENDED : SELF-IMPROVEMENT LEADERSHIP
COURSES
SKILLS : ABLE TO SPEAK IN ENGLISH AND
MALAY
EXPERIENCES : EXPO AND BOOK EXHIBITION
PRESENT OCCUPATION : MARKETING MANAGER
PREVIOUS BUSINESS EXPERIENCES : SALES PROMOTER IN HASS
DARULSALAM BOOKSTORES
NAME : ROZIETA ANAK GERINSA
IDENTITY CARD NO : 850305-13-6462
ADDRESS : LOT 4702, DESA INDAH 3 PERMYJAYA
MIRI 98000 SARAWAK
TELEPHONE NO : 014-8876447
DATE OF BIRTH : 05 MARCH 1985
AGE : 25
MARITAL STATUS : SINGLE
ACADEMIC QUALIFICATION : BACHELOR IN BUSINESS
MANAGEMENT
COURSES ATTENDED : SELF-IMPROVEMENT LEADERSHIP
COURSE
SKILLS : ABILITY TO CONDUCT AND EVALUATE
RESEARCH
PUNCTUAL AND COMMITED TO JOB
EXPERIENCES : ASSISTANT MANAGER IN PLANTATION
PRESENT OCCUPATION : OPERATION MANAGER
PREVIOUS BUSINESS EXPERIENCES : SUPERVISOR IN SANMINA COMPANY
NAME : MELENNY ANAK PHILIP
IDENTITY CARD NO : 840509-13-5412
ADDRESS : NO.36 TAMAN TERUS JAYA JALAN TUN
HUSSIEN ONN 97000 SARAWK
TELEPHONE NO : 014-2387124
DATE OF BIRTH : 09-05-1984
AGE : 25
MARITAL STATUS : SINGLE
ACADEMIC QUALIFICATION : BACHELOR IN BUSINESS
MANAGEMENT
COURSE ATTENDED : SELF-IMPROVEMENT LEADERSHIP
COURSE
SKILLS : ABLE TO USE ACCOUNTING SOFTWARE
GOOD DECISION MAKING
: ABLE TO SPEAK IN MANDARIN AND
MALAY
EXPERIENCES : CONSULTANCY
PRESENT OCCUPATION : FINANCIAL MANAGER
PREVIOUS BUSINESS EXPERIENCES : JUNIOR ACCOUNTANT IN HILTON
HOTEL KUCHING
NAME : GLORIA NIGA ANAK BRUIN
IDENTITY CARD NO : 840812-13-6754
ADDRESS : LOT,13 JALAN SALLEM 96000 SIBU
SARAWAK
TELEPHONE NO : 014-5678354
DATE OF BIRTH : 12-08-1984
AGE : 25
MARITAL STATUS : SINGLE
ACADEMIC QUALIFICATION : BACHELOR IN BUSINESS
MANAGEMENT
COURSE ATTENDED : SELF-IMPROVEMENT LEADERSHIP
COURSE
SKILLS : ABLE TO SPEAK IN MANDERIN,
ENGLISH, AND MALAY
EXPERIENCES : CONSULTANCY
PRESENT OCCUPATION : HUMAN RESOURCE MANAGER
PREVIOUS BUSINESS EXPERIENCES : JUNIOR ACCOUNTANT IN HILTON
HOTEL KUCHING
LOCATION OF THE BUSINESS
The location for us to operate this business is at Sub Lot No 70 & 71,
Samarahan Land District, Jalan Dato’ Mohd Musa, Kota Samarahan, Kuching. Based on the
location, we believe that the existence of our bookstores will attract a lot of customers.
We agreed to allocate our business in Kota Samarahan due to the current
developing area with the opening of the business premises, residential areas, school,
universities and etc. Thus, it is a good place to open up a business.
Even though we just a team of young entrepreneurs, we do have big mission
to be accomplished. We want to provide a bookstore for our customers so that they didn’t
have to go city centre to get a book. At the same time, we want to inculcate the reading habits
among Malaysians. That why we use the concept of café bookstores.
ASSESSMENT OF THE BUSINESS ENVIRONMENT
a) Economic Environment
Economics influences relate to the availability, production and distribution of
resources within a society.
b) Industry environment
Industry influences relate to advances and refinements in any of any devices use in
conjunction with conducting business.
c) Global environment
Global influences relate to the improve quality, productivity and cost as organization
attempts to compete in the worldwide marketplace.
MANAGEMENT PLAN
7.1 INTRODUCTION TO THE ORGANIZATION
In business, administration consists of the performance or management of the
business operations and thus making or implementing of major decisions. The administration
also forms an important base from which the business routines are maintained and controlled.
Administration can be defined as the universal process of organizing people and resources
efficiently so as to direct activities toward common goals and objectives.
Moreover, an Administration Manager is the person who is responsible to the overall
activities that runs in the business. The Administration Manager plays an important role in
setting up a business where it acting as administrator, concerning resources matter and
determine the process in achieving organizational goals. It is develop in every organization to
assist administration and management of organization to ensure the workflow line of
administration easy and run smoothly.
Another role-plays by the administration are to set vision and mission which will
become a yardstick for a company to achieve company goals and success. It also responsible
in allocating resources to every department and ensure to minimize the wasteful based on
requirement given by every department. Besides, administration has duty to control and plan
the business management which uses to achieve coordinated effort among all the elements in
the organization.
Apart from that, in the administrative plan, it also included the remuneration schedule
that shows the salary and wage structure for each position of the employees in the company.
Additionally, it should include the contribution that a company has to allocate to different
provident funds like the Employees Provident Fund (EPF). Thus, the cost in the remuneration
schedule will be included in the monthly cost.
Lastly, in order to facilitate the overall financial planning of the business, all costs
under every section of the business plan need to be summarized under the Fixed Assets,
Monthly Expenses which will form the total cost of the administration planning.
7.1.1 COMPANY VISION
The vision is the long term goal of the business. It is often stated in terms of a value
statement announcing where the business wants to go or what is aspires to be.
Be the best bookstore among the other famous bookstores in Sarawak.
7.1.2 COMPANY MISSION
A mission is a statement of purpose or the reason for existence. It establishes the
identity of the business and what it does. It defines long term goals of the company but in a
specified time frame.
To be a well-known bookstore and become a market leader in Kota Samarahan which
is famous with the warmest services and affordable prices of books.
Able to cope with customers demand and give them the best services and quality of
the product.
To achieve our target profit in a reasonable time.
7.1.3 COMPANY’S OBJECTIVES
Business goals or objectives support the achievement of a business mission and
vision. They are more specific, stated in a shorter term and have a definite time frame. A
good business objective should be specific, measurable, achievable, and realistic and have a
time frame.
To minimize our cost and maximum our profit from the services provided to the
customer.
To break certain monopoly of business in our country and to increase the number of
Bumiputera entrepreneur by competing healthy among our competitors.
To make sure the effectiveness and efficiency in term of operation management
system to gain Customer’s satisfaction.
To improve the business from time to time and become a self-sufficient competitor in
the related field of the business.
7.1.4 COMPANY STRATEGIES
Human Resource Strategies
All executive are required to attend seminars to improve the quality of managing
effectively.
The seminar that they will attend is such as “Successful Business Programmer”. This
seminar will train and expose them on how to work in a company.
They will learn how to work in an organization, co-operate with each other and build
teamwork among workers and many more.
Every worker will be given an annual bonus to ensure that they will work harder and
improve their performance in work to achieve high productivity for the company
Operational Strategies
This system is one of the main parts in our operational strategies. This is important to
satisfy the customers and make sure they will always support and choose our bookstore as the
main place for them to search for their favorites books.
Avoid any wastage in product and equipment.
Plan the operational with other manager or executives to avoid internal disputes.
A systematic way will be used in our operation management in which to control our
expenditure and to minimize the costs that always meet the customers’ satisfaction.
With a well-organized working system, the rules and regulations in our business will
be easily followed by the employees as well as the customers.
Marketing Strategies
Creative advertising strategies such as using banners and signboards or through media
advertisement can attract customers to choose our service.
To make sure our business is really expose to the customers especially our main
targets; students.
To ensure the environments of our shop must attract customers’ attention. This
included the arrangement and the colures of our shop. We will make sure that the way we
treat our customers must be the main reason that could attract our target market. This is
because we know that the warmest service, availability of our product and the quality of our
product may be the sellers’ chance to influence customers.
The price of our service is determined so that it is reasonable and suits all of our target
marketers. We will always alert and observant of any competitor’s progress to make sure our
company is always ahead of others and sensitive to current issues.
Financial Strategies
In the financial strategies, we will make sure financial of the company is under
control.
Try to minimize our loss by managing our expenses properly by not having the
overspending expenses that is out of company capabilities.
To achieve this goal, we try to clear all the loan payment in a short time and increase
our profit by achieving our company’s objective as soon as possible.
7.1.5 TYPE OF BUILDING AND INFRASTRUCTURE
Lil Home BOOKSTORE company is situated at the Sub Lot 70 and 71, Block 1,
Samarahan Land District, Jalan Dato’ Mohd Musa, 94300, Kota Samarahan, Sarawak.
Strategic location is very important to run the long term business to achieve high value of
profit and maximum number of customers. The reasons why our company chooses this place
to operate our business are:
1) Nearness to target marketers or customers
The place is located in the middle of educational institutions area which always needs
references in their studies and in order to update their assignments with various types of
books.
2) Physical Surrounding
Our company is located adjacent to main roads and other designated premises where
this can make it easy for us to get office equipment or other necessities and access for our
customers.
3) Building
The lot that we choose to set up our company is suitable to run a business with
reasonable and proper size.
4) Basic amenities
Our company is also provided with basic amenities such as water, electricity and
telephone lines.
7.1.6 ORGANIZATION CHART OF Lil Home BOOKSTORE
GENERAL MANAGER
SITA ANAK TEDONG
MARKETING EXECUTIVE
ANNIE TAN
ADMINISTRATIVE
EXCUTIVE
MAGDELINE ANAK NYAWAI
OPERATION EXECUTIVE
ROZIETA ANAK GERINSA
FINANCIAL EXECUTIVE
MELENNY ANAK PHILIP JANTING
HUMAN RESOURCE EXECUTIE
GLORIA NIGA ANAK BRUIN
CASHIERGENERAL WORKERS
7.1.7 LIST OF ADMINISTRATION PERSONNEL
The Administrative Plan needs to include a list of all staff positions. It is best to
present the positions and the number of workers for each position in the table form to
facilitate easier understanding. It must be noted that the positions listed here are
confined to administrative staff.
POSITION NUMBER OF PERSONNELS
General Manager 1
Administration Manager 1
Marketing Manager 1
Operating Manager 1
Financial Manager
Human Resource Manager
1
1
7.1.8 SCHEDULES OF STAFF AND RESPONSIBILITIES
Position No of Staff Task & Responsibilities
General
Manager
1 Responsible as a leader to all workers.
To plan, implement and control the overall management of
the business.
To plan and monitor the strategic progress of the business.
To make sure the objectives of organization can be
achieved effectively and efficiently.
To be accountable for the overall performance of the
business.
Administration
Manager
1 To control budget and list out for the office furniture and
equipment.
To plan and manage of salary payment, contribution that
has to allocate for different provident funds like the Employees
Provident Funds (EPF) and the Social Security Organization
(SOCSO).
Arranging program annual leave, salaries, wages, labor
incentive and etc.
To work efficiently, effectively and systematically and
achieve goals of the company.
To solve any problem in office administration.
Operating
Manager
1 To ensure that all works are done smoothly and faster,
a well-organised working system is prepared.
To make sure the workflow will be smooth and in
proper condition.
To fulfill the customer’s satisfaction.
To provide the best quality and services to the
customers.
Send the customer’s order on time.
To have a good interaction and communication with the
customer.
Financial
Manager
1 Prepare the Project Implementation Cost that will
show how much investment in terms of fixed assets cost,
monthly expenses and other cost are needed to start the
business.
Plan for the Sources of Funds available to finance the
project implementation cost.
Plan and view the business profit/loss estimate at the
end of the accounting period.
7.1.9 WORKING HOUR
WORKING SCHEDULE FOR ADMINISTRATION STAFF
STAFF DAY WORKING HOURS
Monday to Friday 8.00AM – 5.00PM
Saturday 8.00AM – 12.00PM
Sunday and Public Holiday OFF DAY
7.1.10 REMUNERATION FOR ADMINSTRATIVE STAFF SALARIES
POSITION NO MONTHLY SALARY
(RM)
EPF 12%
(RM)
NET SALARY
(RM)
General Manager 1 1500 180 1680
Administration
Manager
1 1200 144 1344
Operating
Manager
1 1200 144 1344
Marketing
Manager
1 1200 144 1344
Financial
Manager
1 1200 144 1344
Human Resource
Manager
1 1200 144 1344
Total 8400
7.1.11 LIST OF OFFICE EQUIPMENT
LIST OF OFFICE FURNITURE AND FITTINGS
ITEM UNIT PRICE/UNIT (RM) AMOUNT (RM)
File Cabinet 3 100 300
General Manager
Table
1 480 480
Office Table 4 200 800
Swivel Chairs 5 50 250
Banquet Chairs 7 39 273
Meeting Table Set 1 2000 2000
TOTAL 4103
LIST OF OFFICE EQUIPMENT
ITEM UNIT PRICE/UNIT (RM) AMOUNT (RM)
Air Conditioner 1 1800 1800
Telephone + Fax
Machine
1 500 500
Printer + Scanner 1 400 400
Computer 1 2000 2000
TOTAL 4700
LIST OF OFFICE EXPENSE
ITEM UNIT PRICE/UNIT (RM) AMOUNT (RM)
Coffee Maker 1 50 50
White Board 1 30 30
Fire Extinguisher 1 150 150
First Aid Kit 1 100 100
TOTAL 335
LIST OF MONTHLY EXPENSES
NO. ITEM AMOUNT (RM)
1. Electricity 200
2. Telephone/ Internet 100
3. Water 50
4. Salary/ EPF 7056
5. Stationery 100
6. Premise Rental 6400
TOTAL 13906
LIST OF OTHER EXPENSES
NO. ITEM AMOUNT (RM)
1. Business License 27
2. Business Registration 50
3. Premise Deposit 12800
4. Utilities Deposit
Water
Electricity
Telephone
360
1500
410
5. Insurance 1800
6. Renovation 5000
TOTAL
21947
ADMINISTRATIVE BUDGED
TYPES FIXED
ASSETS
EXPENSES
(RM)
MONTHLY
EXPENSES
(RM)
OTHER
EXPENSES
(RM)
TOTAL (RM)
Office
Furniture
4103 - - 4103
Office
Equipment
4700 - - 4700
Office
Expenses
- - 335 335
Renovation 5000 - - 5000
Salaries - 6300 - 6300
EPF (12%) - 756 - 756
Business
Registration
- - 50 50
Business
License
- - 27 27
Premise
Rental
- 6400 - 6400
Premise
Deposit
- - 12800 12800
Utilities
Expenses
-Water
-Electricity
-Telephone/
Internet
-
-
-
-
-
-
360
1500
410
360
1500
410
Insurance - - 1800 1800
TOTAL 44541
7.1.12 SOURCE OF OFFICE EQUIPMENT
ITEM SUPPLIER
Office Furniture and Fittings Courts Mammoth, Kuching Sarawak
Tabuan Furniture Centre Lot 604,
Block 11 MTLD, Jalan Alwi, 93350
Kuching Sarawak
Office Equipment Wisma Saberkas Level 3, Wisma
Saberkas, Kuching Sarawak
HSLE & E CORP(S) Sdn. Bhd. Lot
101 The Spring Shopping Mall,
Plot 1, Lot 7196, Section 64,
Kuching Townland District, Jln
Simpang Tiga, 93350 Kuching
Sarawak
Stationery Think in Motion, Kuching Sarawak
Fire extinguisher Jabatan Bomba dan Penyelamat
Cawangan Tabuan Kuching
Sarawak
7.2 PRODUCTION OR OPERATION PLAN
INTRODUCTION
Operation management is one big department which plays an important role in
opening a business for any entrepreneurs. It can make a big advantage which can make a
business to have a fast rate production. Operations management can be defined as the process
of marshalling process to produce output through the transformation process. Business input
refers to all resources required to produce a particular output. Examples of input are
manpower, raw materials, machines and equipment, technology, information and capital.
Without operation management, it can slow the productivity of the business. This can make
less profit and will be not sufficient to settle the payment of the loan and the bills are made by
the factory.
Location is a very important thing to be considered before establishing any business.
It is the determinates of a business success. However, before choosing the location, some
aspects need to be taken into consideration such as cost of buying, renting, facilities, safety
and target market for the business.
In Lil Home BOOKSTORE, the job of operation manager is to handle any activities
involve in operational. It involves planning, organizing and controlling the quality and
quantity of our products and services as to ensure that our customers are satisfied with our
products and services. Operation is important because it will determine how the business
itself going to function. Thus, any preparation to produce an output must be control and
ensure that the output is always sufficient by operation so that the transformation systems can
run smoothly all the time. The transformation system can be defined as the process of
changing input into output.
Lil Home BOOKSTORE is heavily focused on quality, quantity and services provides
to the customers. We will try to produce the best and the most quality of our product and
services to our customers. By doing so, we hope that we can minimize any disagreement or
dissatisfaction among the customers.
Therefore, we will ensure that the operations of a business are systematic and efficient
in order to ensure that we giving the maximum quality and services promise by Lil Home
BOOKSTORE toward customers. An organize operation plan will lead to the efficiency and
successfulness required.
GOALS AND OBJECTIVES OF OPERATION
There are several and objectives set up on our operation plan. The main goals and objectives
are listed below:
To ensure that operation of the production run smoothly within the period of time that
has be given.
To ensure that the monthly sales can be achievable and the profit can be gain from
month to month.
To ensure that operational cost can be cover at reasonable figure in order to produce
profits
Producing the high quality product according to the standards of products and
provides the best services towards the customers that are satisfy.
Maintaining day to day operational control of the production workers activities.
Providing the record keeping for the activities said and ensuring that the supply for
production is sufficient by the operational manager
To measure the operational cost in order to get reasonable price.
Our hope is that Lil Home BOOKSTORE company will success and customers will be
satisfied with our products and services as to ensure that our goal and objectives can be
achieved.
OPERATION MANAGER FUNCTION
There are several functions or duties that need to be done by the operational manager. This
particular have to assure day to day operational services are running smoothly within the
external and internal operation. In our product, among the function that are performed by the
operational manager such as the following:
Monitor the staffs punctuality, absences, and sickness.
Supervision of cleanliness of the premise.
Make sure the machines in the good condition to ensure the production in smoothly.
Monitor the standard of the staff presentation to ensure the services is finished on time.
Measures the operational budget planning.
Determine price of raw material.
Plan for the office layout.
Plan for the process of purchase raw material.
Ensure enough raw materials to ensure the production run smoothly.
7.2.1 PROCESS OF FLOW CHART
PROCESS OF FLOW CHART
Order from supplier
Suppliers send the books
Costumers order
Check Prices and Condition
Symbols used in flow chart process:
To prepare a process chart, an entrepreneur will first identify all the operational
activities required for the production of the product or for delivering the services. Then the
entrepreneur arranges these activities according to sequence and proceeds to draw the process
chart. The table above is an example of a process chart that exhibits the sequence of
production activities required to distribute various types of books.
Symbols Types description
Operation
Activity that modify,
transform or give added
value to the value.
Transportation
Movement of materials or
goods from one place to
another.
Inspection
Activity that measure the
standard or quality.
7.2.3 MAN POWER PLANNING
Job description of lower level management.
Our workers are our main assets. Therefore it is important for us to take a very good
care of them as to make sure they give full commitment. All workers are fulltime workers
and they will get benefit such as EPF. They also entitle for one day off.
The table below presents the position and the number of people employed to facilitate
the operation company. Being a small organization, the company’s organization structure is,
nevertheless, straight forward.
Designation Job description
Cashier To handle at the part of receiving payment, gives balance money
and receipts to customers
To do any task given by manager
General workers To check stock enter and out
To arrange the item in the store
To guide the customer and choosing or find the item
ORGANIZATION STRUCTURE
REMUNERATION TABLE
Position No. Job status Remuneration/
month
EPF (12%) TOTAL
Cashier 1 Permanent RM800.00 RM96.00 RM896.00
General
workers
2 Permanent RM1200.00 RM144.00 RM1344.00
TOTAL - - RM2000.00 RM240.00 RM2240.00
OPERATION MANAGER
CASHIER
( 1 )
GENERAL WORKERS
( 2 )
7.2.4 MATERIAL SUPPLIER
Choosing the stock and raw material supplier is important. This is because the material is
important to determine the product that will be produce. We emphasized on the high quality
of the stock and raw material. We have to take many considerations in term of quality of the
raw material, the time delivery and even the cost.
Lil Home BOOKSTORE: Suppliers
NAME ADDRESS
ALAF 21 LOT 12, PERSIARAN KEMJUAN 16/ 16, 40200
SHAH ALAM, SELANGOR
Oxford Fajar Oxford Bond Sdn. Bhd, No.18 Lot 320, Jalan PKNK 3/
7, Kawasan Perusahaan LPK3, 08000 Sungai Petani,
Kedah, Malaysia.
Pearson Pearson Malaysia Sdn. Bhd, Lot 2, JLN 215, OFF JLN
Templer, 46050 Petaling Jaya, Selangor, Malaysia.
The reason why we choose this company as our supplier is because the company is
the big company in Malaysia and we have the business members with the suppliers, so that
why we think easy to get the products. They also supply the high quality stock to us and we
get discount when purchasing for them.
OPERATION HOURS
In our business, we know that we have to manage our time systematically to ensure that every
work can be done appropriately and will give hundred percent commitments and goods
services toward customer.
Working hour time table for staff/ general workers
Days Operation hours
Monday 09.00am – 09.00pm
Tuesday 09.00am – 09.00pm
Wednesday 09.00am – 09.00pm
Thursday 09.00am – 09.00pm
Friday 09.00am – 09.00pm
Saturday 09.00am – 05.00pm
Sunday 09.00am – 05.00pm
Figure 1: Side view
Figure 2: Front view
OPERATION BUDGET
Types Fixed assets
expenses
(RM)
Monthly
expenses
(RM)
Other
expenses
(RM)
Total (RM)
Fixture &
Fitting
5752 - - 5752
Equipment &
Machine
- - - -
Renovation 12000 - - 12000
Salaries - 2000 - 2000
EPF (12%) - 240 - 240
Utilities
Expenses
-Water
-Electricity
-Telephone/
Internet
-
-
-
300
500
200
-
-
-
300
500
200
Utilities Deposit
-Water
-Electricity
-Telephone/
Internet
-
-
-
-
-
-
360
1500
410
360
1500
410
Insurance - - 4000 4000
TOTAL 17752 3240 6270 27262
PRODUCTION SCHEDULE
The main objective of the production schedule is to ensure that the quantity of
production is enough to fulfil expected market demand or sale forecast over the scheduled
period, say for next six months. In many cases, the market demand varies from month to
month. Hence, the entrepreneur has to decide whether he wants to produce the same quantity
of production every month or he wants to vary his quantity of production every month to suit
the varying market demand. These two strategies are called level of strategy and chase
strategy respectively.
These are our production schedule:
Weekly Monthly Yearly
7 days = RM5000.00 30 days = RM20,000.00 12 months = RM240,000.00
OPERATIONAL BUDGET
As we can see, we are choosing Alaf 21 as our main supply to sell the books. Other
suppliers are Oxford Fajar and Pearson. We are buying from this supplier in low rates price
because we buy in vast amount of products.
MANPOWER REQUIREMENTS
Job
title
Skill/ Qualification Responsibilities
Cashier Honest and trustworthy person
Hardworking and punctual
Have at least 1 year working
experience
Handle at the part of receiving
payment, give balance money
and receipt to customer
As cleaning technician
Do any task that is given by
manager
General
worker
Have good communication skill
Hardworking and punctual
Responsible and honest person
Check stock enter and out
Arrange all the item in the
store
Guide the customer n
choosing or find the item
Do any task that being asked
by manager
OPERATIONAL MANPOWER
Position Nature of employment Qualification
Cashier Fulltime Highest achievement: SPM
Alert and effectiveness in working
General
worker
Fulltime SPM
Hardworking
High morale
Friendly
Local people
8 MANAGING EMPLOYEES
8.2 LIST OF STAFF FRINGE BENEFITS
1) Salary and wages
Salary is a fixed monetary reward paid to the workers on periodical basis which being
included in the schedule remuneration. The payment is made once a month on the last day of
the month either 25th or 26th in every month. Any bonuses or increases in the payment of the
salaries of the workers depending on the top management to decide. The advancement of the
salary also depends on the potential, effort, hard work, overtime rate, quality and the level
achievement of success of their work.
2) Annual Leave, Sick Leave and Maternity Leave
All members of the organization are granted for annual leave based on their job and their
responsibility. Yearly leave was given in 12 days and sick leave that approved was for 18
days only and depends on the doctor approval. Meanwhile, maternity leave will be given to
the female employees for 60 days every time they give birth. She will not receive any salary
but will be given allowance which an amount equivalent to her salary.
3) Bonus
Bonus will be given to the workers at the end of the year after finalize all the profit of the
company selling through the year. The amount of the bonus given depends on the position,
performance and commitment towards the quality of their job. However, the bonus will be
given depending on the business profit.
4) Unpaid Leave
Staff members can take unpaid leave on the ground on having emergency/agent personal
matter. This unpaid leave may be accepted as long as it approval by the top management
concerned.
\
5) Employees Provident Fund (EPF)
It is become the responsibility of the employer to register its employees if they are not yet
contributors to EPF. At present, the statutory rate monthly contribution for employees is 12%
of the basic salary.
8.3 COMPANY STRATEGIES
Human Resource Strategies
All executive are required to attend seminars to improve the quality of managing
effectively.
The seminar that they will attend is such as “Successful Business Programmer”. This
seminar will train and expose them on how to work in a company.
They will learn how to work in an organization, co-operate with each other and build
teamwork among workers and many more.
Every worker will be given an annual bonus to ensure that they will work harder and
improve their performance in work to achieve high productivity for the company.
Operational Strategies
This system is one of the main parts in our operational strategies. This is important to
satisfy the customers and make sure they will always support and choose our bookstore as the
main place for them to search for their favorites books.
Avoid any wastage in product and equipment.
Plan the operational with other manager or executives to avoid internal disputes.
A systematic way will be used in our operation management in which to control our
expenditure and to minimize the costs that always meet the customers’ satisfaction.
With a well-organized working system, the rules and regulations in our business will
be easily followed by the employees as well as the customers.
Marketing Strategies
Creative advertising strategies such as using banners and signboards or through media
advertisement can attract customers to choose our service.
To make sure our business is really expose to the customers especially our main
targets; students.
To ensure the environments of our shop must attract customers’ attention. This
included the arrangement and the colures of our shop. We will make sure that the way we
treat our customers must be the main reason that could attract our target market. This is
because we know that the warmest service, availability of our product and the quality of our
product may be the sellers’ chance to influence customers.
The price of our service is determined so that it is reasonable and suits all of our target
marketers. We will always alert and observant of any competitor’s progress to make sure our
company is always ahead of others and sensitive to current issues.
Financial Strategies
In the financial strategies, we will make sure financial of the company is under
control.
Try to minimize our loss by managing our expenses properly by not having the
overspending expenses that is out of company capabilities.
To achieve this goal, we try to clear all the loan payment in a short time and increase
our profit by achieving our company’s objective as soon as possible.
9.MARKETING PLAN
INTRODUCTION
A company exists if there are marketing and sales exist. Marketing is the process by
which companies determine what products or services may be of interest to customers, and
the strategy to use in sales, communications and business development. It is an integrated
process through which companies create value for customers and build strong customer
relationship in order to capture value from customers in return.
Marketing is use to identify the customers, to keep the customer and to satisfy the
customer. With the customer as the focus if its activities, it can be concluded that marketing
management. The evolution of marketing was caused due to mature markets and
overcapacities in the last 2 – 3 centuries. Companies then shifted the focus from production to
the customer in order to stay profitable.
The term marketing concept holds that achieving organizational goal depends on
knowing the needs and wants of target markets and delivering the desired satisfaction. It is
also defined as the conceptualization of the marketing mix (4P’s) to benefits individual and
organization goals. The 4P’s include price, promotion, product and place.
Marketing definition can also be referring to several basic elements. First is
systematic marketing. The marketing activities must be planned and implemented in a
systematic manner in order to achieve the business goals. If not, it can give the result of
wasted unnecessarily and effecting the business goals performance and profit. The resources
such as time, money and manpower should be managed properly.
MARKETING OBJECTIVE
Marketing objectives are needed for us to attract customers to our company. The
marketing objective must be relevant and suitable for our company. Therefore, we have
decided to use the objectives below to attract our customers.
The marketing objectives are as follows:
To give high quality services to the customers.
To provide the most relax and relief place to find a book for student.
9.1 TARGET MARKET
Based on researches, in 2011 there are being reported that around 10 590 population
in Kota Samarahan. We have targeted the whole UiTM Kota Samarahan area which includes
the population of the staffs, lecturers, and students. The population in UiTM is almost a
thousand . So among, that we have practically around 30% of the population will go to our
bookstore. Since the bookstore is just entering the UiTM market area, it might be a bit hard in
gaining customers’ trust. However, we will try our best in improving our product so that in
the end our product will be easily accepted in our environment.
In conclusion, we do believe that our bookstore will be in demand in short-time easily
accepted by the customers because we will be the only supplier references book for primary,
secondary and university students in Kota Samarahan. We will make sure that whenever our
customers come to our bookstore, they will feel like being home as what our tagline says
‘Feels like home’. Thus, Lil Home Bookstore will be the most popular in Kota Samarahan.
9.2 PRODUCT DESCRIPTION
The marketing concept holds that achieving goals depends on knowing the needs and wants
of target market and delivering the desired satisfaction better those competitors do. Under the
marketing concept, customer focus and value are the paths to sales and profit. Therefore, here
are some of our marketing goals that need to achieve. There are:
We choose the book that is easier to understand which mean simple language.
The best seller is alaf 21.
Customer satisfaction
Make sure the book gives maximum satisfaction so that we will get the customer
loyalty.
To encourage and increase sales of product.
Promoting our book by mean of advertisement, such as banner and signboard. Other
than that, our company will develop with the marketing strategy to achieve the
company’s maximum goal and profits.
MARKET SIZE
Market size is the total potential purchase that is expert from the target market. The
potential purchase includes purchase of the competitor service within the same market. The
market size is often quote in the unit of sales or ringgit for a specific period.
In order to determine our market size, firstly we need take into consideration the
population of the market area that we set up our business in. all the listed area had been
identified it population. The information is gathered from municipal council and local
authorities that District Office.
The supply of bookstore in Kuching is limited and it is rarely being found that the
price of bookstore is cheap. Lil Home Bookstore might be small in terms of supplying book.
The unit of sales being used is Ringgit Malaysia (RM) which is our country’s currency.
MARKET COMPETITORS
Competitors are referring to the other companies which conduct the same business
area that is bookstore. In our market, there are few bookstores in Kuching area which
includes nearby Kota Samarahan area.
We have observed the strengths and weaknesses of other competitors of bookstore in
Kuching. The strengths and weaknesses of the competitors are basically based on their
services, products, and outcome or feedback from the questionnaire. This is done due to
obtaining their strategies, to improve their weakness and implement their strengths into our
business.
MPH BOOKSTORES THE SPRING, KUCHING
STRENGTHS WEAKNESSES
It is such a big bookstore which is
comfortable for customers to find the books
Far from the University
The services are quite good At the 3rd floor which is not suitable to kids
Arrange neatly There are no greetings
POPULAR BOOKSTORE BOULEVARD SHOPPING MALL, KUCHING
STRENGTHS WEAKNESSES
The salesman/woman are nice The workers did not understand when
customer ask a question
Arrange neatly Less promotion
9.3 MARKETING STRATEGIES
The strategies that we are going to use has been discussed and agreed by all of the
board members. Our marketing strategy is simple. One is to give satisfaction to our customers
and win their trust with our best services. When the customer satisfies with our services, they
will give their trust in us and won’t doubt to get our services again. This can also boost our
business name and reputation. The marketing services are being divided under four (4)
strategy based on product and service, pricing of products, promotion and place or
distribution strategy.
PRODUCT AND SERVICES STRATEGIES
Basically, we will ensure our products goods and will not disappoint the
customers who will buy the book. Besides, we also greet the customers that come
to our Bookstore with a warm smile and the most welcome greetings by our staffs.
This is to ensure that our reputation will always be the best.
PLACE STRATEGIES
Our Bookstore and Office located in Kota Samarahan area which is near to the
University Teknologi Mara (UiTM), University Malaysia Sarawak, Politeknik
kuching and Institute Perguruan Tun Abdul Razak . Plus, there are few schools,
residential area, and also other education place nearby our bookstore. The location
of our bookstore is strategic because of the existing are as listed above. The
populations of the listed places are the one which will contribute almost 60% into
our profit every year. In brief, those populations and the place strategy will
contribute to our profit every time.
PRICING STRATEGIES
Our pricing strategies are based on cost based pricing which means that we are
referring to our main competitors’ price. Our main competitor is Popular Bookstore.
Based on our researches,
9.4 MACHINE AND EQUIPMENT
FITTINGS AND FURNITURE
Items Price per unit (RM) Unit Total (RM)
Air-conditioner 1800.00 1 1800.00
Lighting 6.00 10 60.00
Telephone 120.00 1 120.00
Benches 45.00 8 360.00
Bar code scanner 245.00 1 245.00
Cashier machine 487.00 1 487.00
Water Dispenser 280.00 1 280.00
Bookshelves 300.00 4 1200.00
Racks 150.00 8 1200.00
TOTAL RM3433.00 35 RM5752.00
MUTIARA MINDA
Bini Aku Tomboy Ke?:
Masa Lepas Akad
Mencari Jalan Ke Syurga:
Mengapa
Cinta Dua Benua: Kumahu
Beri Ruang Pada
Kau Kuseru: Selagi
Kemaafaan Tidak Kau
Price: RM 19.00 Price: RM 19.00 Price: RM 18.90 Price: RM 18.90
Sikh
Community in Malaysia Nanyang: The Lure of the
Southern Ocean
Ethnic Relations in
Malaysia: Harmony &
Yes, You Can Look
Slimmer: Size Doesn't
Price: RM 89.90 Price: RM 38.00 Price: RM 30.00 Price: RM 39.90
Indahnya Hidup Bersyariat
(Panduan Fardu
Agenda Yahudi Menakluk
Dunia: Rahsia Di
Journey to Space: A
Memoir of Malaysia's
Buat Duit dengan Blog:
Rahsia Menjana
Price: RM 55.00 Price: RM 17.00 Price: RM 25.00 Price: RM 14.50
OXFORD FAJAR
Title : Accountancy Mathematics for UiTM 3rd edition
Author : Lau Too Kya, Phang Yook Ngor, Wee Kok Kiang
ISBN 13 : 9789834505080
Year of
Publication
: April 2009
Price : RM 29.90
Title : Accounting, Costing and Management (2/e)
Author : Riad Izhar and Janet Hontoir
ISBN 13 : 9780198328230
Year of
Publication
: May 2001
Price : GBP 24.50
Title : Ace Ahead Bahasa Malaysia Kertas 1 & 2 Teks
STPM
Author : Prof Emeritus Datuk Dr Nik Safiah Karim & Norliza
Jamaludin
ISBN 13 : 9789834509170
Year of
Publication
: April 2010
Price : RM 32.90
Title : Ace Ahead Teks STPM Pengajian Perniagaan Kertas
2 Edisi Kedua
Author : Mokhtar Pet, Noor Azman Hasan & Rafidah Manap
ISBN 13 : 9789834509415
Year of
Publication
: April 2010
Price : RM 29.90
Title : Ace Ahead Teks STPM Sejarah Asia Tenggara, Asia
Selatan Dan Asia
Author : Noorsaliza Saad
ISBN 13 : 9789834509330
Year of
Publication
: April 2010
Price : RM 37.90
Title : Ace Analysis ICSS Additional Mathematics SPM
Author : Wong Pek Wei
ISBN 13 : 9789676599711
Year of
Publication
: December 2007
Price : RM 11.95
PEARSON
Longman Advanced American Dictionary Paperback Edition
[9780582317321]
RM59.90
Longman BrEng Photo Dictionary Monolingual Paper and Audio CD Pack
[9781405827980]
RM45.00
Longman Business Dictionary Paper and CD-ROM
[9781405852593]
RM59.90
Longman Children's Picture Dictionary with Audio CD
[9789620052330]
RM38.90
9.5 PROMOTION STRATEGIES
Promotion is a key for the information about our goods to attract the customer. Besides that,
it is also to inform the customer about our company existence. Promotion is the way to
increase the service quantity after our business is noticed by the customers. Besides, it’s also
to improve our reputation from zero-known into well-known company. Other than that, it can
also shows the customers about our business objective and mission. As for that reason, we
have come up with some promotion to introduce our business.
Signboard
Banner
Printed media
This is also one of the ways to promote our company to people outside there. Throughout this
media, we can promote ourselves and attract people to come to our restaurant and use our
services available. The examples of printed media are posters, brochures and pamphlets.
EXAMPLE OF OUR POSTER
MARKETING BUDGET
No Item Assets
Expenses
(RM)
Monthly
Expenses
(RM)
Other
Expenses
(RM)
Total (RM)
1 Electronic signboard 1900 1900
2 Opening 8000 8000
3 Newspaper advertisement 120 120
4 Magazine advertisement 100 100
5 Website maintenances 2200 2200
6 Posters 50 50
Total 12,370 12,370
FINANCIAL PLAN
INTRODUCTION
The financial plan is the final step in the preparation of the business plan in
achieves the mission, vision and goals of the business. It is the most important aspect of the
business plan and involves the determining and the total project cost, choice of sources of
financing and the preparation of the financial projection in terms of pro forma statements,
which include cash flow, income statements and balance sheet.
In addition, the financial plan should be supported by depreciation schedules for
every fixed asset owned as well as amortization schedules for loan and hire purchase
repayments. Other than that, the financial plan also of the business show the expectation of
the business either profit or loss.
The financial plan is prepared after all budgets pertaining to marketing, operation
and administrative aspects as completed. Besides that, the financial plan is prepared to show
the short term and long term financial requirements in order for starting our business.
The financial plan also shows how the requirements are going to be financed and it
enables us to determine the effectiveness and efficiency in providing services. The good
financial plans will guarantee the stabilization of our business.
The main purposes of preparing the financial plan are:
To determine the size of investment (the project implementation cost).
To identify and proposed the relevant sources of finance.
To ensure that the initial capital is insufficient.
To appraise the viability of the project before actual investment is committed.
As the guideline for implementation.
PROJECTED IMPLEMENTATION COST SCHEDULE
ADMINISTRATIVE EXPENDITURE
TYPES FIXED
ASSETS
EXPENSES
(RM)
MONTHLY
EXPENSES
(RM)
OTHER
EXPENSES
(RM)
TOTAL (RM)
Office
Furniture
4103 - - 4103
Office
Equipment
4700 - - 4700
Office
Expenses
- - 335 335
Renovation 5000 - - 5000
Salaries - 6300 - 6300
EPF (12%) - 756 - 756
Business
Registration
- - 50 50
Business
License
- - 27 27
Premise
Rental
- 6400 - 6400
Premise
Deposit
- - 12800 12800
Utilities
Expenses
-Water
-Electricity
-Telephone/
Internet
-
-
-
-
-
-
360
1500
410
360
1500
410
Insurance - - 1800 1800
TOTAL 44541
MARKETING EXPENDITURE
Item Assets
Expenses
(RM)
Monthly
Expenses
(RM)
Other
Expenses
(RM)
Total (RM)
Electronic signboard - - 1900 1900
Opening - - 8000 8000
Newspaper advertisement - - 120 120
Magazine advertisement - - 100 100
Website maintenances - - 2200 2200
Posters - - 50 50
Total - - 12,370 12,370
OPERATION EXPENDITURE
Types Fixed assets
expenses (RM)
Monthly
expenses (RM)
Other expenses
(RM)
Total (RM)
Fixture & Fitting 5752 - - 5752
Equipment &
Machine
- - - -
Renovation 12000 - - 12000
Salaries - 2000 - 2000
EPF (12%) - 240 - 240
Utilities
Expenses
-Water
-Electricity
-Telephone/
Internet
-
-
-
300
500
200
-
-
-
300
500
200
Utilities Deposit
-Water
-Electricity
-Telephone/
Internet
-
-
-
-
-
-
360
1500
410
360
1500
410
Insurance - - 4000 4000
TOTAL 17752 3240 6270 27262
Conclusion
For our conclusion, we are confident that our bookstore will be able to compete with
the existing competitors. In terms of managing our company, we already have planned out
our strategies and implementation of our company’s operation well to meet the requirements
of a successful business.
As for our sales forecast, we do not believe that we are able to meet with all the
figures that we have estimate and calculated because we have implemented logical pricing for
all our products services. We also believe that our business of entertainment will give more
benefits to our customers.
APPENDICES
Information
Penghantaran
Terma dan Syarat
Mengenai Kami
Hubungi Kami
Membuat Tempahan
Soalan Lazim (FAQ)
Categories
Bisnes & Pengurusan
o E-book
Islam
o Keluarga & Keibubapaan
Kesihatan
Kraf
Motivasi
Novel
Pakej Perniagaan Internet
Pendidikan
o Perhubungan & Cinta
Remaja
Resepi
Publishers
Al-Ameen Serve Holdings Sdn Bhd
Al-Hidayah Publishers
Alaf 21 Sdn Bhd
Buku Prima Sdn Bhd
Karya Bestari Sdn Bhd
KaynaDya Solutions
Oasis Books Sdn Bhd
Oxford Fajar Sdn Bhd
PTS Publications & Distributors Sdn Bhd
Telaga Biru Sdn Bhd
Utusan Publications & Distributors Sdn Bhd
Authors
Abdul Ghani Abdullah, Ph.D. Abd. Rahman Abd. Aziz
Abu Bakar Mat Daud
Abu Ruwais Al-Syubrawi
Adam Khoo
Ahmad Badrul Sani Baharudin
Tags
resepi alaf 21 kedai buku popular alaf 21 sdn bhd buku popular novel al-hidayah publisher buku prima agama karya bestari sdn bhd buku prima sdn bhd kraf rabiah amit kamus motivasi
Selamat Datang ke Kedai Buku Popular . Com
Membeli buku secara online semudah ABC di Kedai Buku Popular . Com
Buku-buku Terbitan Telaga Biru Sdn Bhd
Selamat Datang / Welcome / Ahlan Wa Sahlan ke Laman Web Kedai Bukupopular.com . Kedai Buku Online Bukupopular.com menawarkan pelbagai jenis buku yang berkualiti seperti Novel, Resepi, Kraf, Motivasi, Kanak-kanak, Remaja, Islam dan seumpamanya dengan harga yang berpatutan terbitan syarikat- syarikat yang terkenal.
Semua pembelian adalah dilakukan secara online dan anda tidak perlu bersusah payah untuk keluar dari rumah bagi mencari buku-buku yang anda inginkan. Jimat masa, jimat tenaga, jimat wang.
Bagi mereka yang berada di Sabah dan Sarawak , harga buku yang ditawarkan adalah sama dengan harga di Semenanjung . Oleh itu, pesanlah melalui kami untuk memperoleh harga yang lebih murah daripada Sabah & Sarawak.
Jadi, luangkanlah masa untuk meneroka Kedai Bukupopular.com sambil membeli buku kegemaran atau keinginan anda. Jangan lepaskan peluang untuk membuat pembelian. Anda akan dilayan dengan layanan yang mesra dan berkualiti.
Jikalau buku yang anda cari tiada dalam list Kedai Buku Popular.com, sila berhubung dengan kami untuk bertanyakan mengenai buku tersebut.
Bukupopular.com memberi jaminan yang anda akan berpuashati dengan servis yang kami tawarkan. Jangan lupa melayari laman web Bukupopular.com kembali setelah anda keluar/tutup dari Bukupopular.com . Sila klik butang " Bookmark" di atas sebelah kiri anda untuk menyimpan Bukupopular.com di " Favourites" bagi memudahkan anda melayari Bukupopular.com lagi dilain masa.
Selamat Meneroka Kedai Buku Popular serta Membuat Pembelian dan Terima kasih.
Dapatkan Ebook Panduan Membeli Belah Secara Online
P/s:- Untuk mendownload, klik kanan pada imej di bawah dan pilih "save target as" (IE) @ "save link as" (Firefox)
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BUAT DUIT DENGAN KEDAI JAHIT
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KOMPILASI MASAKAN PENANG
60 resepi masakan Penang.
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Sedap, cantik dan tambah pendapatan
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KERANA KASIHMU
Bagi aku mencari kebahagiaan itu sukar dan berliku-liku
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KEMBALI UNTUK CINTA
Ikatan kasih takkan terlerai andai simpulannya adalah cinta
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MASIH SETIA
Kau bilang sayang, Aku kata benci
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MAMA, SAYA LAPAR
Berkongsi pengalaman mengenai pemakanan berkhasiat untuk anak-anak
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KOMPILASI HIDANGAN KERABU
60 Resepi Kerabu
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ANEKA HIDANGAN APPETIZER
44 Resepi Hidangan Appetizer
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CINTA AKU SEADANYA
Jangan kau kata cinta, andai tak bisa membahagiakan
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TAKKAN PERNAH JAUH
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DUA GARIS CINTA
Menetap sehari di hatimu umpama sekurun kau di hatiku
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SENYUMAN MANISMU
Beribu kali kutersenyum, dalam hati terpahat duka..
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INDAHNYA TAKDIR
Dalam perkahwinan perlu ada cinta
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KRAF KREATIF
Kraf kreatif sesuai untuk kanak-kanak.
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LEGENDA ELFARREN
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