northport (malaysia) bhd€¦ · northport (malaysia) bhd e-billing system user manual 7 4....

Northport (Malaysia) Bhd

e-billing System User Manual

NORTHPORT (MALAYSIA) BHD e-billing System User Manual

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Table of Content

1. REQUIREMENTS FOR E-BILLING SYSTEM .......................................................... 1

2. HOW TO ACCESS E-BILLING SYSTEM VIA NORTHPORT HOMEPAGE ...... 2

3. LOGIN TO E-BILLING SYSTEM ................................................................................ 4

4. FACILITIES IN E-BILLING SYSTEM ....................................................................... 7

4.1. DOWNLOAD INVOICE FOR PRINTING ........................................................................... 7

4.2. DOWNLOAD INVOICE (FLAT FILE) ............................................................................ 13

4.3. STATEMENT OF ACCOUNT (LAST) ............................................................................. 14

4.4. STATEMENT OF ACCOUNT (CURRENT) ...................................................................... 16

4.5. INVOICE AGEING ANALYSIS ...................................................................................... 17

4.6. SALES AND PAYMENT SUMMARY.............................................................................. 18

4.7. EXECUTIVE INFORMATION SYSTEM .......................................................................... 19

4.8. ACTIVITIES AUDIT LOG ............................................................................................ 23

4.9. SELECT ANOTHER ACCOUNT .................................................................................... 24

4.10. CHANGE PASSWORD ............................................................................................. 25

4.11. SIGN OFF & LOGOUT ............................................................................................ 25


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1. Requirements for e-billing System 1. Normal Internet connection 2. Internet Explorer – Best view with IE6 and above 3. Adobe Acrobat Reader – a free software that you can download via

http://www.adobe.com 4. Winzip – a free software that you can download via http://www.winzip.com 5. Email 6. User ID and password issue by Northport (Malaysia) Bhd systems

department.

http://www.adobe.com/

http://www.winzip.com/


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2. How to Access e-billing System via Northport Homepage

1. First, key in the web URL of Northport in your Internet Explorer as

http://www.northport.com.my 2. When the page completes loading, please click at Northport Online as

shown below:

3. Then you will link to Northport Online Page. Click at the Northport Ebilling

Systems at the right hand corner to link to the e-billing System as shown in next page.

Click here

http://www.northport.com.my/


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4. Then you will be link to the Northport Ebilling System main page as shown

below. There are two links that you can click, one is the e-billing system and the other is the demurrage system.

Click Here


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3. Login to e-billing System 1. Key in your user ID and password as shown below and click at the Login

button to login to system.

2. Once you are at My Account Selection page, select the account that you

want to access for e-billing information as shown below and click at the Go button.


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3. This will bring you to e-billing Systems Main Menu page. You can use the

facilities that we have provided in the e-billing Systems. Next is the screen that shows our e-billing Systems Main Menu.


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4. Facilities in e-billing System

4.1. Download Invoice For Printing

1. Key in the Date From and Date To then click at the List Bill button to list down the bills between the date range selected as shown below:

2. List of bills between the selected dates will be listed as shown in the next

page. Click at the link to view or print the bill online.


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3. Now you will be able to view the bill in .pdf format and you can print the bill

using the print option from the Internet explorer. Please note that you will need adobe acrobat reader software to view the bills.

Click here to view/print bill

online


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4. You can also choose to download the bills to your PC and check the bills at any time you want. First, select the bills that you want to download by clicking at checkbox for each bill or you can click at the Select all button to select all the bills listed as shown below.

5. Then click at the Download Selected Bill button. You will see a small

window (File Download) pop up as in the next page. Click at the Save button.

Click here to select all bills

listed

Click at checkbox to select one bill


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6. Then select the location where you want to save the zipped file to in your

PC. You can rename the file to filename that you prefer and save it to your PC. The downloaded file is in .zip format and you will need winzip software to open the file. Double click the zip file downloaded and you can view and print the bill now from your PC at any time.


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7. Please note that if once you have already downloaded the bills, and you wish to list the same bills again, you will see the Last Downloaded and By columns updated with the date and time the bills were downloaded and user ID that download the bills as shown below. Reminder Date column refers to date that a reminder letter had been generated and emailed to the user.


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8. If you have not downloaded the bills, system will automatically generate an email reminder in .pdf format ad attached for all the bills that have not been downloaded. This reminder will be send to customer every 5 days if the bills is still not being downloaded. Sample of reminder letter as below:


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4.2. Download Invoice (Flat File)

1. Key in the date from to date to and click at the Download Bill button to generate the Flat File for the bills between the selected date:

2. Then the system will display a message: The text file will be send to you via

email later. This will be handled by the background process at the e-billing system server and the text file will be sent to you via email later.


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4.3. Statement of Account (Last)

1. There are 2 options where you can choose to view the statement of account online or download the statement of account to your PC. To view the statement of account online, click at the link of View Statement of Account (Last) and the statement of account in .pdf format will be opened in your web browser as shown below.


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2. To download the statement of account to your PC, click at the Download button. You will see a small window (File Download) pop up as below. Click at the Save button and the step after that will be the same as step to download the bills to your PC, please refer to page 9.


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4.4. Statement of Account (Current)

1. You also can view the statement of account as per current status by clicking at the link to Statement of Account (Current) in the main menu and the system will open up the page with statement of account as per real time with Northport financial system.


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4.5. Invoice Ageing Analysis

1. You also can view the invoice ageing analysis as per current status by clicking at the link to Invoice Ageing Analysis in the main menu and the system will open up the page with statement of account as per real time with Northport financial system.


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4.6. Sales and Payment Summary

1. You also can view the sales and payment summary by month as per current status by clicking at the link to Sales and Payment Summary in the main menu and the system will open up the page with sales and payment summary as per real time with Northport financial system.


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4.7. Executive Information System

1. You can retrieve sales analysis by accounts by month from the e-billing system. You can analysis the information by tariff group or vessel. To analysis by tariff group, click at the X under tariff group column for the account number selected as shown below.

2. Then the page with tariff group breakdown will be shown as below. To

analyse into tariff details, click at the X under the tariff column to see the detailed breakdown by tariff.

Click here to see detailed breakdown by

tariff

Click here to see details of billing

transactions


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3. From details page, you can link to the .pdf bills by clicking at the bill number shown in the page as below.

4. You can also perform sales analysis by vessel through the system by

clicking at the X under the vessel column in the main page of EIS analysis as shown in below.

Click here to

link to the bill

Click here to link back to

previous analysis page

Click here to see

details of voyage


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5. Then system will open up the analysis drill down by voyage for the vessel

selected as show below. You then can continue to drill down analysis to tariff group and tariff as shown in page 18.

6. You can change the analysis to any previous month by clicking at the

Select Month and choose the month you want and click at the Go button. System will redisplay the page with the information for the month selected.


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4.8. Activities Audit Log

1. Key in the date in the Date From and Date To column and click at the List activities button to list down the activities performed under this account. Any user login, change password, bills downloaded will be logged in the activities log. With this user can keep track of who and when the bills will downloaded.


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4.9. Select Another Account

1. This is used to switch to another account. You can select the account that you want to access and click at the go button.


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4.10. Change Password

1. You can use this option to change your password. Enter your new password in the New Password column and also the Repeat New Password column. Click at the OK button and system will change your password and logout from the system. You will have to login again to system using your new password.

4.11. Sign Off & Logout

1. This option will sign off and logout from the system and bring you back to login page for e-billing system.

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