malaysia as a brand.ppt

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    Malaysia: Destination Brand

    880 Million tourist arrivals

    in 2009

    Malaysia ranks 9

    th

    , with23.6 million arrivals

    In 2008, internationaltourism receipts were

    USD 1.1 trillion

    KL 4thmost visited city in2009

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    The 'Truly Asia' Campaign

    Tourism Malaysia launched the 'Truly Asia' campaign in 1999 with the

    intention of positioning Malaysia as a preferred tourist destination for

    people from different parts of the world.

    The countrystourism success is grounded in the core principles of brandreputation.

    Malaysia My 2nd Home:This program aimed at convincing foreignretirees to make Malaysia their second home.

    Mesra Malaysia:This program was launched by Tourism Malaysia toprepare front line staff in the tourism industry to deliver exceptionalcustomer service to visitors to the country.

    Make it Malaysia:This program, groups of foreign media persons andtour operators were invited to experience the tourist products and

    destinations in Malaysia.

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    WELCOME TO PENANG:REBRANDING AND

    MARKETING THE PEARL OFTHE ORIENT

    PENANG: THE BRAND

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    Tourism in Penang

    In 1970s when focus was put on tourism

    Second most important economic sector in

    Penang after manufacturing

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    Current Branding and

    PositioningNatural Beauty

    Parks

    Beaches

    Jungles

    CultureMix of ethnicities

    Colonial architechture

    HistoryColonial Settlements

    World War II

    FoodMalay

    Chinese

    Indian

    Penang

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    New York

    Historical / Cultural

    Heritage

    Modern Landmarks

    Natural Beauty /scenic locations

    Urban Life

    Penang

    London

    Kuala Lumpur

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    Historical and Cultural Heritage

    Diverse Culture Traditions

    Architecture

    Recommendations

    Invest in restoring old buildings

    Ensure cleanliness

    Great historical significance World War I

    Historical buildings Fort Cornwallis

    Recommendations

    Maintenance of buildings

    Development of museum

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    Food

    Wide variety of foods

    Malay

    Chinese

    Indian

    Street food

    Recommendations

    More focus on promoting street food aspart of the culture and tradition

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    Beaches

    Not as beautiful as in otherparts of Malaysia but stillattracts a lot of visitors

    Batu Ferringhi

    Water sports facilities

    Shopping

    Wide variety of food from fine dining to streetfood

    International hotels

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    Nature walk and Penang

    Hill Beautiful trails for trekking

    Penang hill

    Provides a picturesquebirds eye view of the island

    Historic funicular railway

    Recommendation

    Regular maintenance of thefunicular railway so thatthe hill is accessiblethroughout the year

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    Medical Tourism

    Projecting Penang as a regionalmedical tourism hub

    Wide variety of choices

    Traditional therapies

    Contemporary medicine

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    Strategies for Re-

    branding

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    Niche Markets

    Docking Station

    Sports Events

    MICE

    Exchange Education

    Cross-marketing Food

    CulturalHeritage

    HistoricalHeritage

    NaturalBeauty

    Primary

    Attraction

    Attributes

    Marketing Strategy

    Development"One

    Penang"Private-PublicPartnerships

    Marketing Essentials

    "The Historical Gateway toSoutheast Asia"

    "Where the Past meets theFuture"Tagline

    KOMTAR

    Penang BridgeBrand Logo

    TV, Radio, Internet

    Travel Agents and AuthoritiesMags, Journals, NewspapersAdvertisingChannels

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    References

    http://www.icmrindia.org/casestudies/catalogue/Marketing/Tourism%20Malaysia-Creating%20Brand%20Malaysia.htm

    http://www.state.gov/e/eb/rls/othr/ics/2013/204686.htm

    http://citybranding.typepad.com/city-branding/city-image/

    http://www.investkl.com/

    http://www.state.gov/e/eb/rls/othr/ics/2013/204686.htmhttp://www.state.gov/e/eb/rls/othr/ics/2013/204686.htmhttp://www.state.gov/e/eb/rls/othr/ics/2013/204686.htmhttp://www.investkl.com/http://www.investkl.com/http://www.investkl.com/http://www.investkl.com/http://www.investkl.com/http://www.investkl.com/http://www.investkl.com/http://www.investkl.com/http://www.investkl.com/http://www.state.gov/e/eb/rls/othr/ics/2013/204686.htmhttp://www.state.gov/e/eb/rls/othr/ics/2013/204686.htmhttp://www.state.gov/e/eb/rls/othr/ics/2013/204686.htmhttp://www.state.gov/e/eb/rls/othr/ics/2013/204686.htmhttp://www.state.gov/e/eb/rls/othr/ics/2013/204686.htm