MOHAMMED ABDUL AZIZ Abu Dhabi, Jebel Dhanna, P.O. Box-12333. Ruwais, azizctg@ymail.com Skype-azizctg2 Mobile- +971-566207565.

OBJECTIVE:

To be part of an organization where I can widely explore my potential and utilize my experience. To be able to contribute to the organization’s success by continuously developing me through hard work, diligence and creativity.

PROFESSIONAL EXPERIENCE

DANAT JEBEL DHANNA RESORT BELLBOY 01st January 2013 – Present…

DHAFRA BEACH HOTEL BELLBOY 13th February 2012 – 31ST December 2012

GENERAL DUTIES/ RESPONSIBILITIES

* Greet guests and visitors warmly with a smile. * Provides courteous and professional service at all times. * Coordinates with reception to execute arrivals and departures efficiently. * Transports guest's luggage to rooms in an efficient manner ensuring no damage is caused to the luggage, furniture, fixtures and walls, * Collects luggage at guest room for departing guests in a timely manner and brings the luggage to lobby for check out. * Handles guest luggage in case of a room move. * Promptly delivers messages within the hotel. * Delivers morning newspapers to the rooms,* Driving the Golf Cart for the check in / out from the Villas.* Parking the guest vehicles when Valet parker is not available.* Arranging transportation for the guest upon request.* Answer guest questions and resolve the guest problems.

DHAFRA BEACH HOTEL SENIOR ROOM ATTENDANT 1st September 2011 –12th February 2012

DHAFRA BEACH HOTEL ROOM ATTENDANT 11th August 2008 – 31st August 2011

GENERAL DUTIES/ RESPONSIBILITIES

• Receive work assignment, keys and supplies from the supervisor and sign the key log book. • Clean rooms and bathrooms, performing any combination of the following duties • Keep fire exits and stair ways clear of any obstruction • Check and report any maintenance work required immediately • Pick up any litter from corridors and pathways • Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays.• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal • Replenish bathroom supplies and room supplies 

CROSS TRAINING

BELLMAN DHAFRA BEACH HOTEL 11th August 2010 – 25 October 2010

EDUCATIONAL ATTAINMENT

ISLAMIC UNIVERSITY KUSHTIA , BANGLADESH. BACHELOR OF ARTS YEAR 2005-2008

SSC-2003, HSC-2005

PERSONAL INFORMATION

Name : Aziz Father's Name : Late Mohammed Ali Fazal Mother's Name : Anwara Begum Date of Birth : 10 June 1987 Place of Birth : Rangunia, Chittagong, Bangladesh Religion : Islam Civil Status : Single Sex : Male Languages Speaking : English, Hindi, Urdu, Bengali & Arabic. Languages Writing : Arabic, English, Urdu & Bengali Computer Knowledge: MS Word, Excel, Opera & Hotsos.

PASSPORT INFORMATION

Passport Number : AD 2674035 Passport Issue date : 30 September 2012 Passport Expiry : 29 September 2017

AWARDS/RECOGNITION RECEIVED:

Employee of the Month – December 2011 Dhafra Beach Hotel, 24th January 2012

Star of the Month – November 2012 Dhafra Beach Hotel, 10th December 2012

Certificate of Appreciation – 3 Years of Service Dhafra Beach Hotel, 28 January 2012

Certificate of Efficient Service – December 2014 Danat Jebel Dhanna Resort, 10 December 2014

CERTIFICATE OF COMPLETED TRAINING:

KHIDMA MUMTAZA: Service Excellence Basics Dhafra Beach Hotel, 21st March 2012

KHIDMA MUMTAZA: Part of the Service Excellence Skills Dhafra Beach Hotel, 30th October 2012

EXCELLENT CUSTOMER SERVICE WORKSHOP Abu Dhabi, 21st May 2012

REFERENCES

References will be provided on request.

DECLERATION

I hereby declare that all statements made in this resume are true, complete and correct to the best of my knowledge and belief & nothing has been concealed distorted.

Mohammed Abdul Aziz

Applicant