Cultural Sensitivity For School Managers

CULTURAL SENSITIVITY FOR SCHOOL MANAGERS

Disediakan oleh:

ABDUL RAZAK ABDUL RAHIM abdulrazakabd@iab.edu.my

HJ. MD RAHAIMI BIN RASHID@YAACOB mdrahaimi@iab.edu.my

HJ. AHMAD AFFANDI ABD GHANIahmadaffandi@iab.edu.my

13 November 2009

INSTITUT AMINUDDIN BAKIKEMENTERIAN PELAJARAN MALAYSIA

GENTING HIGHLANDS, MALAYSIA

SALAM PERPADUAN

http://www.youtube.com/watch?v=t-qnuq

CZ7hg&feature=related

OBJEKTIF• Memahami maksud cultural sensitivity dalam

kalangan penduduk negara ini

• Menyenaraikan kepentingan cross cultural sensitivity

• Menyenaraikan kekuatan dan kelemahan cultural diversity dalam masyarakat dan sekolah

OBJEKTIF• Mengenal pasti ruang di mana wujud kepelbagaian

budaya

• Menyatakan peranan pengurus sekolah ke arah meningkatkan cross cultural sensitivity budaya dalam kalangan warga sekolah

• Merangka program dan strategi menyemai sikap menghormati budaya lain di sekolah

WHAT DOES SCHOOL MANAGERS DO

TO OVERCOME THE ISSUES?

The Story Of

Golf Balls

Explain why.. An American company that manufactures golf

packaged the balls in packs of four. They were successful and began selling internationally. However they weren’t so successful in Japan.

KONFLIKBUDAYA

WHAT Martin Luther King, Jr.

SAID……

“People fail to get along because they fear each other. They fear each other because they don’t know each other. They don’t know each other because they have not properly communicated with each other”.

Martin Luther King ,Jr.

Sumber: Joe Wittmer.1992. Valuing Diversity and Similarity: Bridging the Gap through Interpersonal Skills. Minneaolis:Educational Media Corporation.

http://aa.wrs.yahoo.com/_ylt=A0S0zu5fpPtK9ysAvJjlPwx.;_ylu=X3oDMTBpaWhqZmNtBHBvcwMzBHNlYwNzcgR2dGlkAw--/SIG=1iv51oiu8/EXP=1258091999/**http%3A//malaysia.images.search.yahoo.com/images/view%3Fback=http%253A%252F%252Fmalaysia.images.search.yahoo.com%252Fsearch%252Fimages%253Fp%253DMAN%252BHUGGING%2526ei%253Dutf-8%2526y%253DSearch%2526fr%253Dyfp-t-101%26w=300%26h=214%26imgurl=www.bryantdogphotography.com%252Fimages%252FMBryant-man-hugging-dog-m-006.jpg%26rurl=http%253A%252F%252Fwww.bryantdogphotography.com%252Fdog-photography%252Fdogs_on_Location_photography_5.php%26size=7k%26name=MBryant%2Bman%2Bhugg...%26p=MAN%2BHUGGING%26oid=65f2b53c8e402e62%26fr2=%26no=3%26tt=8483%26sigr=12m3jjlrr%26sigi=125rihv9r%26sigb=132h70per

SENSITIVITI BUDAYA TERLALU BERISIKO!!

http://aa.wrs.yahoo.com/_ylt=A0S0zu5fpPtK9ysAwJjlPwx.;_ylu=X3oDMTBpY2Y5NXNiBHBvcwM2BHNlYwNzcgR2dGlkAw--/SIG=1h88gu8bf/EXP=1258091999/**http%3A//malaysia.images.search.yahoo.com/images/view%3Fback=http%253A%252F%252Fmalaysia.images.search.yahoo.com%252Fsearch%252Fimages%253Fp%253DMAN%252BHUGGING%2526ei%253Dutf-8%2526y%253DSearch%2526fr%253Dyfp-t-101%26w=480%26h=707%26imgurl=www.dailyhaha.com%252F_pics%252Ftiger_hugging_man_.jpg%26rurl=http%253A%252F%252Fwww.dailyhaha.com%252F_pics%252Ftiger_hugging_man_.htm%26size=70k%26name=tiger%2Bhugging%2Bma...%26p=MAN%2BHUGGING%26oid=dc83738a5b3a6e82%26fr2=%26no=6%26tt=8483%26sigr=11lotbfd3%26sigi=11er5bgc1%26sigb=132h70per

TIADA RISIKO

http://aa.wrs.yahoo.com/_ylt=A0S0zu5fpPtK9ysA0ZjlPwx.;_ylu=X3oDMTBqYWdlNjBlBHBvcwMxOARzZWMDc3IEdnRpZAM-/SIG=1iogm0ps3/EXP=1258091999/**http%3A//malaysia.images.search.yahoo.com/images/view%3Fback=http%253A%252F%252Fmalaysia.images.search.yahoo.com%252Fsearch%252Fimages%253Fp%253DMAN%252BHUGGING%2526ei%253Dutf-8%2526y%253DSearch%2526fr%253Dyfp-t-101%26w=500%26h=333%26imgurl=static.flickr.com%252F3080%252F2879743383_9762ae567e.jpg%26rurl=http%253A%252F%252Fwww.flickr.com%252Fphotos%252Faccidents_will_happen%252F2879743383%252F%26size=132k%26name=That%2Bs%2BMe%2BHuggin...%26p=MAN%2BHUGGING%26oid=6a79637f58bec230%26fr2=%26fusr=Accidents%2BWi...%26no=18%26tt=8483%26sigr=11ul9jjq5%26sigi=11gqhrele%26sigb=132h70per

APAKAH HARAPAN GENERASI BARU INI?

MALAYSIA NEGARA

BERBILANG BUDAYA

REALITI? FANTASI?

ADAKAH

MALAYSIA SEBAGAI NEGARA BERBILANG BUDAYA

?

http://aa.wrs.yahoo.com/_ylt=A0S0zvgJoPtKOzgB4ijlPwx.;_ylu=X3oDMTBqNzBoY2J0BHBvcwMxNARzZWMDc3IEdnRpZAM-/SIG=1j3dj3p9t/EXP=1258090889/**http%3A//malaysia.images.search.yahoo.com/images/view%3Fback=http%253A%252F%252Fmalaysia.images.search.yahoo.com%252Fsearch%252Fimages%253Fp%253DMALAYSIA%252BDIVERSITY%252BCULTURE%2526ei%253Dutf-8%2526y%253DSearch%2526fr%253Dyfp-t-101%26w=500%26h=373%26imgurl=static.flickr.com%252F78%252F187810202_46a62fc922.jpg%26rurl=http%253A%252F%252Fwww.flickr.com%252Fphotos%252Fshamshahrin%252F187810202%252F%26size=175k%26name=187810202%2B46a62f...%26p=MALAYSIA%2BDIVERSITY%2BCULTURE%26oid=4115009d5ac53d7e%26fr2=%26fusr=shamshahrin%26no=14%26tt=130%26sigr=11j0k79np%26sigi=11d0c82ta%26sigb=13h3rhmj2

http://aa.wrs.yahoo.com/_ylt=A0S0zu39oPtKwxcArN_uPwx./SIG=1291knkoa/EXP=1258091133/**http%3A//www.flickr.com/photos/30648050@N03/2909246767/

http://aa.wrs.yahoo.com/_ylt=A0S0zuz5oftK2HQBa8HlPwx.;_ylu=X3oDMTBqaHBscmZmBHBvcwMxMwRzZWMDc3IEdnRpZAM-/SIG=1ig6qlj1v/EXP=1258091385/**http%3A//malaysia.images.search.yahoo.com/images/view%3Fback=http%253A%252F%252Fmalaysia.images.search.yahoo.com%252Fsearch%252Fimages%253Fp%253Dconflict%252Bethnic%252Bthailand%2526ei%253Dutf-8%2526y%253DSearch%2526fr%253Dyfp-t-101%26w=333%26h=500%26imgurl=static.flickr.com%252F1359%252F1447710927_71546b0459.jpg%26rurl=http%253A%252F%252Fwww.flickr.com%252Fphotos%252Fibrahimzen%252F1447710927%252F%26size=123k%26name=Kayan%26p=conflict%2Bethnic%2Bthailand%26oid=60407f85740f2d36%26fr2=%26fusr=IbrahimZen%26no=13%26tt=48%26sigr=11j3s8b4c%26sigi=11gqpk49h%26sigb=13ff801sq

MALAYSIA SEBAGAI NEGARA

BERBILANG BUDAYA

Adakah suatu kelebihan?...

MALAYSIA SEBAGAI NEGARA

BERBILANG BUDAYA

ATAU suatu LIABILITI?...

DEFINITION OF

Cultural sensitive

DEFINISI

A person who aware that there could be a diffrence between their culture an another person’s and these

difference could affect their relationship and the way they communicate with each other

Wikipedia, 11 Nov 2009

Cultural sensitive person attempt to be free from

prejudices and preconceptions about other

culture

CULTURAL DIVERSITY

ANCAMAN atau

PELUANG ?

CULTURAL DIVERSITY

Kekuatan

atau

Kelemahan???

RECIPE OF UNITY

http://aa.wrs.yahoo.com/_ylt=A0S0zvgEo_tKuysBSLjlPwx.;_ylu=X3oDMTBpdnJhMHUzBHBvcwMxBHNlYwNzcgR2dGlkAw--/SIG=1ieamku6b/EXP=1258091652/**http%3A//malaysia.images.search.yahoo.com/images/view%3Fback=http%253A%252F%252Fmalaysia.images.search.yahoo.com%252Fsearch%252Fimages%253Fp%253DHAND%252BTOGETHER%2526ei%253Dutf-8%2526y%253DSearch%2526fr%253Dyfp-t-101%26w=345%26h=500%26imgurl=static.flickr.com%252F1190%252F1004133197_7172ef11c8.jpg%26rurl=http%253A%252F%252Fwww.flickr.com%252Fphotos%252Fjamalq8%252F1004133197%252F%26size=65k%26name=Together%2BWe%2BCan%2B...%26p=HAND%2BTOGETHER%26oid=bb22e08e507e1dd6%26fr2=%26fusr=Jamal%2BAlayou...%26no=1%26tt=155873%26sigr=11gnema4s%26sigi=11gcsbpjp%26sigb=134e8s46u

http://aa.wrs.yahoo.com/_ylt=A0S0zvgEo_tKuysBSrjlPwx.;_ylu=X3oDMTBpZTByOGFiBHBvcwMyBHNlYwNzcgR2dGlkAw--/SIG=1i3vh1j80/EXP=1258091652/**http%3A//malaysia.images.search.yahoo.com/images/view%3Fback=http%253A%252F%252Fmalaysia.images.search.yahoo.com%252Fsearch%252Fimages%253Fp%253DHAND%252BTOGETHER%2526ei%253Dutf-8%2526y%253DSearch%2526fr%253Dyfp-t-101%26w=500%26h=500%26imgurl=static.flickr.com%252F3146%252F2691711609_1346c86558.jpg%26rurl=http%253A%252F%252Fwww.flickr.com%252Fphotos%252F66179962%2540N00%252F2691711609%252F%26size=163k%26name=Hand%2BSandwich%26p=HAND%2BTOGETHER%26oid=f0cbf5f8b9701c92%26fr2=%26fusr=TIO...%26no=2%26tt=155873%26sigr=11lhv4l2g%26sigi=11g7oo713%26sigb=134e8s46u

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http://aa.wrs.yahoo.com/_ylt=A0S0zvgEo_tKuysBZLjlPwx.;_ylu=X3oDMTBqZDFlYmxzBHBvcwMxNgRzZWMDc3IEdnRpZAM-/SIG=1i3m539s4/EXP=1258091652/**http%3A//malaysia.images.search.yahoo.com/images/view%3Fback=http%253A%252F%252Fmalaysia.images.search.yahoo.com%252Fsearch%252Fimages%253Fp%253DHAND%252BTOGETHER%2526ei%253Dutf-8%2526y%253DSearch%2526fr%253Dyfp-t-101%26w=500%26h=375%26imgurl=static.flickr.com%252F77%252F201531698_0fc7a12fd9.jpg%26rurl=http%253A%252F%252Fwww.flickr.com%252Fphotos%252Fbarkochre%252F201531698%252F%26size=142k%26name=Two%2Bhands%2Btogeth...%26p=HAND%2BTOGETHER%26oid=46bde50c1c82b8f2%26fr2=%26fusr=yaruman5%26no=16%26tt=155873%26sigr=11h7t5ok0%26sigi=11dvhhic1%26sigb=134e8s46u

Tolerance, intercultural and respect for diversity are more essential than ever in a world where people are

becoming more and more closely interconnected

-Kofi Annan-

ISU-ISU SENSITIF

Komunikasi

Politik

Agama

Ekonomi

Cara hidup

Sekolah

Status

Conflict

http://aa.wrs.yahoo.com/_ylt=A0S0zu2KoftKkycAJmDlPwx.;_ylu=X3oDMTBpcWpidGtpBHBvcwM4BHNlYwNzcgR2dGlkAw--/SIG=1juqkjavl/EXP=1258091274/**http%3A//malaysia.images.search.yahoo.com/images/view%3Fback=http%253A%252F%252Fmalaysia.images.search.yahoo.com%252Fsearch%252Fimages%253Fp%253Dconflict%252Bethnic%2526ei%253Dutf-8%2526y%253DSearch%2526fr%253Dyfp-t-101%26w=152%26h=229%26imgurl=www.africabookcentre.com%252Facatalog%252FEthnic_Conflict_Global_Perspective.jpg%26rurl=http%253A%252F%252Fwww.africabookcentre.com%252Facatalog%252FOnline_Catalogue_Anthropology_and_the_Study_of_Cultures_111.html%26size=5k%26name=Ethnic%2BConflict%2B...%26p=conflict%2Bethnic%26oid=186c66b642ed4e16%26fr2=%26no=8%26tt=54579%26sigr=1397f0hh3%26sigi=128oc0mgp%26sigb=136ksj0aa

TEORI MAKLUMAT

Kegagalan memahami perkara berikut boleh menyebabkan timbul konflik atau berbagai interpretasi

yang salah

Konsep Sumber

DestinasiMesej

MODEL SISTEM KOMUNIKASI UMUM SHAMNOM

Sumber: Shamnon & Weaver. (1949) The Mathametical TheoryOf Communication. Urban Univertisity of Illionos Press.

SUMBER BUNYI

SUMBER MAKLUMAT TRANSMITER PENERIMA DESTINASI

MESEJ ISYARAT PENERIMAISYARAT

MESEJ

Culturaldiversity

ADAKALANYA MENIMBULKAN KEBURUKAN

ADAKALANYA MENIMBULKAN KEBAIKAN

PELBAGAI RAGAM CULTURE DIVERSITY

Status Ibu bapa Cultural

diversity

Budaya

Bahasa

Perbezaan kebolehan

Agama

Bangsa

Jantina

Sosio Ekonomi

Etnik

Culturaldiversity

MENIMBULKAN ANCAMAN SENSITIF PADA BUDAYA

BOLEHKAH

VIDEO

• Culture diversity day http://www.youtube.com/watch?v=aorHLKWBa7w&feature=related

Sensitiviti Budaya

Kenapa ia wujud?.....• Salah faham komunikasi -Verbal dan non-verbal• Melalui alat telekomunikasii atau ICT• Penyampaian Media massa• Kurang kefahaman tentang budaya lain• Perasaan curiga yang berterusan

PERANAN PENGURUS SEKOLAH

• Menyemai sikap sensitif terhadap kepelbagaian budaya (cross cultural sensitivity) kepada warga sekolah

• Proaktif terhadap isu yang sensitif dalam masyarakat

PERANAN PENGURUS SEKOLAH

• Meningkatkan pengetahuan tentang budaya yang wujud di sekolah

• Menggunakan kepelbagaian budaya di sekolah sebagai kekuatan ke arah merealisasikan matlamat sekolah

Gallery walk Activity

• Senaraikan isu berkaitan sensitiviti budaya di bawah topik-topik yang dikemukakan

• Analisa, komen dan bincangkan.

Gallery walk activity

PERBINCANGAN KUMPULAN

• Rancangkan satu aktiviti/program bagi meningkatkan sensitiviti warga sekolah terhadap perbezaan budaya

• Bentangkan hasil perbincangan anda.

The Cultural Approach to Leadership

Corrective action for improving performance

Organizational performanceOrganizational

culture

William C. Cunningham, and Donn W. Gresso, 1993. Cultural Leadership : The Culture of Excellence in Educataion. Massachusetts : Allyn and Bacon

Organizationalbehavior

Organizationalstructure

VIDEO• Diversity: Differences Are Essential http://

www.youtube.com/watch?v=qIvK5lTYr9Y&feature=related

http://www.youtube.com/watch?v=qIvK5lTYr9Y&feature=related

DAPATKAH SENSITIVITI ITU DIHALANG…..

YOUR TARGET? YOUR STRATEGY YOUR MISSION

TINDAKAN STRATEGIK

MENGANALISA ISU & MENYELESAIKAN ISU SENSITIVITI BUDAYA

FAHAMI ISU/MASALAH

KENAL PASTI STRATEGI PENYELESAIAN

TINDAKAN

(ACT OUT)

PENILAIAN

(CHECK BACK)

ISU SENSITIF :_________________________________________

PERLUKAH AKTA

PERPADUAN DI MALAYSIA

RUMUSAN• Pemimpin sekolah perlu memahami sensitiviti budaya di

sekolah dan dalam masyarakat

• Pemimpin sekolah perlu menjadi ‘role model’ ke arah mengurangkan jurang konflik budaya di sekolah

• Kepelbagaian budaya adalah kekuatan yang perlu diadaptasi oleh sekolah ke arah mencapai wawasan sekolah

RUMUSAN

• Tidak sensitif terhadap kepelbagaian budaya akan menyebabkan perbalahan dan pergeseran antara kaum

• Setiap warga sekolah perlu mengamalkan sikap toleransi dan memahami budaya pelbagai kaum

• Mengamalkan sikap “cross cultural sensitivity”

TERIMA KASIH

cultural sensitivity for school managers

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