Zain Amin LahhamPhone : +962 799966299 +962 6 5826103

Profile Review

As a person with the ability to get the job done efficiently with all the energy and time provided, plays a good role in being part of a productive team and a person with good communication skills. I fully understand the importance of the HR department to any organization and acknowledging the pressures of achieving its main objectives and reflecting the value of the organization beside my enthusiastic involvement in many activities outside the academic circle has served me well in nurturing my leadership and communication skills which are essential to succeed in such field. I look forward to joining your team and find a suitable position in the HR department to be given the chance to reflect the organization's values and objectives.

Personal Information

Place & Date of Birth: Kuwait / 31 January 1979Nationality: JordanianMarital Status: SingleCurrent place of residence: Amman/ Jordan

Education

B.Sc. in Banking & Financial SciencesApplied Science University, Amman / Jordan Rating: Good - [2001]

Human Resources Management Diploma Talal Abu Ghazaleh Knowledge SocietyAugust 2014 – January 2015 (92% / A) - includes:

Specialized Courses:- Introduction to HR Management- Organizational structure- Job Analysis & Competencies Modeling- Recruitment Skills- Compensation & Benefits Management- Career Path & Succession Planning- Training & Development- Performance Management- Employee Motivation- HR Policies & Procedures- Labor Legislations

Soft Skills Courses:- Presentation Skills- Business Writing Skills- Communication Skills & Time Management- Creative Thinking & Problem Solving- Negotiation Skills

Professional rich training in TAG Group companies from 1/2/2015 – 14/2/2015.Professional rich training as HR Officer in TAMWEELCOM Co. from 8/10/2015 – 30/11/2015.

1

E-mail: zain_lahham@hotmail.com zain_lahham@yahoo.com

Work Experience

HR & Administration Supervisor3/2013 – 6/2014 - Team Connect Total Site Services Co. / Jordan

- Handling and responsible for HR System (VOLT HRMS System).- Responsible for handling employees’ payrolls and Social Security statement.- Reporting the employee’s attendance and leaves (annual, sick, etc…) by using fingerprint system, and

give all the reports to the managers. - Executing all required HR reports efficiently, such as warnings, bonuses, allowances, appreciating and

increasing salaries letters, etc…- Handling & analyzing all office expenses.- Responsible for all recruitment procedures for new employees (scheduling and participating first

interviews, sending job offer and job description for selected candidate, create employment contract, follow up with managers after the end of probation period, executing all related HR issues for new employee like medical insurance subscription, Social Security…etc) and the resignation procedures (responsible for exit interview, all detailed clearance procedures, issuing experience letter).

- Handling all the important correspondence letters for managers and employees upon request. - Following up on employees complaints and solve them.- Responsible for preparing personal files for all employees, administrative and financial files.

Administration & Procurement Officer3/2012 – 12/2012 - INJAZ - A non-profit organization that seeks to educate and inspire young people to succeed in a global economy / Jordan.

- Understand and follow the operational policies & procedures.- Supervise all matters pertaining to office facilities including their maintenance, and procurement such

as furniture, office supplies, telephones and communications, photocopiers and meeting rooms.- Ensure systematic and timely transfer of documents between premises and offices and ensure safety

and confidentiality of inbound and outbound mail.- Support in processing all purchase requisitions (request for services) raised by concerned units

regarding supplies or any other requested items.- Develop requests for proposal & ensure its delivery to relevant vendors.- Participate in evaluating vendor quotations/proposals, maintain approved vendors list, and

accordingly select required vendors after getting the unit head approval.- Coordinate and follow up on all travel arrangement.- Establish strong relationships with service providers and coordinate INJAZ events as requested.- Assist in all administrative activities related to health insurance such as renewal contracts, claims

follow up & other related activities.- Monitor legal contracts and third party agreements.- Analyze the administrative information to recommend the development of efficient use of resources

and procedures.

HR Coordinator2/2006 – 6/2010 - PricewaterhouseCoopers / Jordan.

- Reporting the employee’s attendance and leaves (annual, sick, etc…) and give all the reports to the managers.

- Executing all required HR reports efficiently.- Responsible for preparing all the orientations, events, and training courses upon request.- Handling & analyzing petty cash and office expenses.- Handling all flight tickets bookings and hotel accommodations for employees and clients.- Responsible for all recruitment procedures for new employees (scheduling and participating first

interviews, sending job offer and job description for selected candidate, create employment contract, follow up with managers after the end of probation period, executing all related HR issues for new employee like medical insurance subscription, Social Security…etc) and the resignation procedures (responsible for exit interview, all detailed clearance procedures, issuing experience letter).

- Handling all the important correspondence letters for managers and employees upon request. - Following up on employees complaints and solve them.- Responsible for preparing personal files for all employees, administrative and financial files.- Handling and analyzing all office supplies and cafeteria purchases.

2

Customer Care Representative3/2004 – 9/2005 - Xpress Telecommunications Co. / Jordan.

- Providing customers with all services upon request.- Reporting the customers’ problems to the manager and following up on customer complaints.- Providing customers about all new offers and services which related to Xpress Telecom. Co.

Courses

HR System Course (VOLT HRMS System).

Computer Comprehensive course in:

- WINDOWS - MICROSOFT WORD - MICROSOFT EXCEL - MICROSOFT POWER POINT

3