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    Program Studi Teknik InformatikaUniversitas Atma Jaya Yogyakarta2010

    PENGANTAR SISTEM ENTERPRISE

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    Outline

    Apa yang dimaksud dengan SistemEnterprise ?

    Functional Area pada Sistem Enterprise

    Proses Bisnis dan Value Chain Model

    Sistem Transaksional pada Enterprise

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    Berbagai Istilah

    Enterprise System

    Enterprise Software

    Enterprise Information System

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    Enterprise System

    Enterprise systems (ES) are large-scale,integrated application-software packages that

    use the computational, data storage, and data

    transmission power of modern informationtechnology (IT) to support processes,

    information flows, reporting, and data analytics

    within and between complex organizations.

    (Davenport, T.H. (1998). "Putting The Enterprise

    Into The Enterprise System". Harvard Business

    Review(July-Aug 1998): 121131)

    http://en.wikipedia.org/wiki/Information_technologyhttp://en.wikipedia.org/wiki/Information_technologyhttp://en.wikipedia.org/wiki/Business_processhttp://en.wikipedia.org/wiki/Business_processhttp://en.wikipedia.org/wiki/Information_technologyhttp://en.wikipedia.org/wiki/Information_technology
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    Enterprise System

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    Enterprise System

    Karakteristik : Large scale or enterprise wide

    Integrated, e.g., though shared database or

    middleware Packaged

    Application software

    Real-time

    Support processes and coordination of work inthe organization

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    Enterprise System

    Karakteristik lain:

    Affect the work of many people across the organization

    Mission critical (so usually require annual maintenance)

    Possibly even shaping the enterprise

    Record events (e.g., as documents in SAP) in the shareddatabase

    Provide a shared model of reality across the organization

    Support reporting for decision making

    Expensive

    Highly tailorable (need configuration + maybe code change) Difficult and time-consuming to implement Facilitate Internal control Frequently require considerable training

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    Enterprise Software

    Enterprise software, is software intended tosolve an enterprise problem (rather than a

    departmental problem) and often written using

    an Enterprise Software Architecture.

    Due to the cost of building what is often

    proprietary software, only large enterprises

    attempt to build such enterprise software thatmodels the entire business enterprise and is the

    core IT system of governing the enterprise and

    the core of communication within the enterprise.

    http://en.wikipedia.org/wiki/Softwarehttp://en.wikipedia.org/wiki/Enterprise_architecturehttp://en.wikipedia.org/wiki/Proprietary_softwarehttp://en.wikipedia.org/wiki/Information_technologyhttp://en.wikipedia.org/wiki/Information_technologyhttp://en.wikipedia.org/wiki/Proprietary_softwarehttp://en.wikipedia.org/wiki/Enterprise_architecturehttp://en.wikipedia.org/wiki/Software
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    Enterprise Level Software

    Enterprise level software : perangkat lunaksupport proses bisnis dari enterprise (biasanya,commercial organizations, dengan tujuanmeningkatkan enterprise's productivity andefficiency)

    Layanan yang disediakan enterprise softwarebiasanya tool bisnis seperti : online shopping,online payment processing, interactive product

    catalogue, automated billing systems, security,content management, CRM, ERP, BusinessIntelligence, HR Management, Manufacturing,EAI, Enterprise Forms Automation dll.

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    Enterprise Level Software

    Karateristik :

    Performance

    Scalability Robustness.

    Mempunyai interface dengan ES yg lain ( contoh :LDAP , directory services)

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    Enterprise Software

    Tipe Software :

    Dari Vendor PL

    Software As a Service (SAaS)

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    Enterprise Information System

    Enterprise Information System is generallyany kind of computing system that is of

    "enterprise class". This means typicallyoffering high quality of service, dealing withlarge volumes ofdata and capable ofsupporting some large organization ("anenterprise").

    http://en.wikipedia.org/wiki/Datahttp://en.wikipedia.org/wiki/Data
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    Enterprise Information System

    Enterprise Information Systems provide a technologyplatform that enables organizations to integrate andcoordinate their business processes.

    They provide a single system that is central to theorganization and ensure that information can be sharedacross all functional levels and management hierarchies.

    Enterprise systems are invaluable in eliminating theproblem of information fragmentation caused by

    multiple information systems in an organization, bycreating a standard data structure.

    http://en.wikipedia.org/wiki/Business_processeshttp://en.wikipedia.org/wiki/Hierarchieshttp://en.wikipedia.org/wiki/Data_structurehttp://en.wikipedia.org/wiki/Data_structurehttp://en.wikipedia.org/wiki/Hierarchieshttp://en.wikipedia.org/wiki/Business_processes
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    Enterprise

    Situasi bisnis dalam satu entitas korporat,dalam berbagai ukuran.

    Sistem yg memiliki berbagai fungsional areayang dipecah dalam sub sistem

    Informasi semua fungsi dikelola secaraintegral dan dapat diakses sesuai kebutuhan

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    Transaction Processing Systems

    Batch Processing

    Online Transaction Processing (OLTP)

    Rudy Giuliani checking out ofa Wal-Mart using a bar codescanner that produces datacaptured by a transaction

    processing system

    Note: the barcodescanner is an example ofsource data

    automation

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    How Transaction Processing

    Systems Manage Data

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    Functional Area Enterprise

    Functional area information Systems aredesigned to support a functional area byincreasing its internal effectiveness andefficiency in the following areas:

    Accounting

    Finance

    Marketing Operations (POM)

    Human Resources Management

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    Procurement

    Inventory

    Finance

    Maintenance

    Engineering

    Design

    Controlling

    Production

    Planning

    Sales

    Shop Floor

    execution

    Quality

    Fungsional Area dalam Enterprise

    Enterprise

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    Contoh Functional Area

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    Proses Bisnis A business process or business method is a collection of related,

    structured activities or tasks that produce a specific service or product(serve a particular goal) for a particular customer or customers.

    It often can be visualized with a flowchart as a sequence of activities.(Thomas Davenport (1993). Process Innovation: Reengineering work through

    information technology. Harvard Business School Press, Boston)

    Cara untuk mengorganisasikan, mengkoordinasikan, dan fokus untukmemproduksi produk atau layanan yang bernilai

    Aliran kerja nyata dari material, informasi, dan pengetahuan sekumpulan aktivitas

    Cara yang unik untuk mengkoordinasikan kerja, informasi, danpengetahuan

    Cara yang dipilih oleh manajemen untuk mengkoordinasikan kerja

    Proses Bisnis dan Sistem Informasi

    http://en.wikipedia.org/wiki/Task_(project_management)http://en.wikipedia.org/wiki/Task_(project_management)http://en.wikipedia.org/wiki/Flowcharthttp://en.wikipedia.org/wiki/Flowcharthttp://en.wikipedia.org/wiki/Task_(project_management)
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    Contoh Proses Bisnis

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    Contoh Proses Bisnis

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    Manufacturing and production:Assemblingproduct, checking quality, producing bills of materials

    Sales and marketing:Identifying customers, creating

    customer awareness, selling Finance and accounting:Paying creditors, creating

    financial statements, managing cash accounts

    Human Resources:Hiring employees, evaluatingperformance, enrolling employees in benefits plans

    Contoh Proses Bisnis

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    Cross-Functional Business Processes

    Melampaui batasan antara sales, marketing,manufacturing, dan research and development

    Melibatkan sekelompok pekerja dari keahlianfungsional yang berbeda untuk menyelesaikansuatu pekerjaan

    Contoh: Order Fulfillment Process

    Proses Bisnis dan Sistem Informasi

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    Figure 2-12

    The Order Fulfillment Process

    Proses Bisnis dan Sistem Informasi

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    Masalah umum yang dihadapi Perusahaan

    Berfokus pada Fungsidaripada Proses

    Aplikasi dibangun over time.

    Data yang inkonsisten dan redundan

    Penyampaian informasi yang terlambat

    Kesulitan dan kontrol manajerial

    Kesulitan dalam memonitor produktivitas proses

    Reaksi untuk perubahan lambat

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    Sistem Informasi Enterprise

    Sistem Informasi berskala enterprise mengintegrasikanbermacam fungsionalitas yang ada dalam sebuah

    perusahaan/enterprise

    Integrated Enterprise

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    Tujuan dan Tantangan SIE

    Integrasi: Sistem yang berbeda melayani bermacam fungsi,menghubungkan level-level organisasional sulit, mahal

    Memperluas cakupan pemikiran manajemen: Investasi

    sistem yang besar, waktu pengembangan yang lama harusdipandu dengan tujuan yang sama

    Memaksimalkan persepsi pelanggan tentang nilai tambahmelalui penggunaan best business practices dan kendali

    real time. Meningkatkan inelastisitas permintaan pelanggan dan

    meminimalkan biaya secara simultan.

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    Value Chain

    http://upload.wikimedia.org/wikipedia/commons/7/70/Porter_Value_Chain.png