MANAGEMENT INFORMATION SYSTEM (MIS)

PLANNING & PRODUCTION CONTROL (BMFP 4513)

MANAGEMENT INFORMATION SYSTEM (MIS)Muhammad Faiz Bin Mohamad Fuad B050810176Mohd Farid Bin Saiman B050810272Muhammad Azamuddin Bin Abdul Aziz B050810177Ahmad Fikri Bin Omar B050910094

Learning OutcomesGeneral System & Design Selection SystemGeneral Implementation ApproachesBAAN IVSAPGeneral System & Design Selection SystemInformation SystemExecutive Support System (ESS)Decision Support System (DSS)Management Information System (MIS)Transaction Processing System (TPS)Office Automation System (OAS)Knowledge Work Systems (KWS)Major Types of Information SystemManagement Information SystemProvides managers with information and support for effective decision making, and provides feedback on daily operationsOutput or reports, are usually generated through accumulation of transaction processing dataEach MIS is an integrated collection of subsystems, which are typically organized by the organizationWhat is MIS???Functions of MISProvides reports with fixed and standard formatsHardcopy and softcopy reportUse transaction processing system to store in the computer systemEnd users can develop custom reportRequires formal request from users immediately

General System of MISCentral ComputerSales ReportsPOSCashRegistersCustomersEDISupplierBankProcess ControlAdditionalStores

StrategyTacticsOperationsWarehouse InventoryManagementCEO Information

7Design Selection System of MISA collection of components that work together to realize some objective forms a systemThree Major Components:

Design TeamClient HQFinance & Management TeamConsulting HQDesign ProjectOriginationDesign PlansChangesChanges& CorrectionsProblems &SuggestionsCosts & BudgetsChanges &CostsCost AnalysisCost targets& commentsChanges &SuggestionsMessageSupplierContactDatabaseDesignProposalsSupplierContactDatabaseMessageDesignProposalsCostAnalysis1234MessageDesign Selection System of MIS9InternaldatabaseExternaldatabaseValiddatabaseOperationaldatabaseProcessingsystem (EDI)MISDecisionsupportsystemsExecutivesupportsystemsExpertsupportsystemsBusinesstransactionsInvaliddatabaseOutputWorkersProductioncontrollerApplicationdatabaseRecheckFlow of MISOutput of MISScheduled reportProduced periodically or on schedule (daily, weekly, monthly)Key-indicator reportSummarizes the previous days critical activitiesTypically available at the beginning of each dayDemand reportGives certain information at a managers requestException reportAutomatically produced when a situation is unusual or requires management actionAdvantages of MISProvide support to managersEnable managers to compare results immediatelyEnable managers to identify problem areas and opportunities for improvementEasy to access dataUniversal accomplishSecurity and trust management systemGeneral Implementation ApproachesFunctional AspectsMIS is an integrated collection of functional information systems, each supporting particular functional areas

Financial MISProvides financial information to all financial managers within an organization.

Financial MISProvides financial information to all financial managers within an organization.Is an information system that tracks financial events and summarizes financial information.Use of information and communications technology in financial operations to support management and budget decision, fiduciary responsibilities, and the preparation of financial reports and statements.An OrganizationsMISFinancialMISMarketingMISHumanResourcesMISEtc.AccountingMISDrill down reportsException reportsDemand reportsKey-indicator reportsScheduled reportsDatabasesofexternaldataDatabasesofvalidtransactionsTransactionprocessingsystemsBusinesstransactionsBusinesstransactionsExtranetInternetEtc.Input to the Financial Information SystemStrategic plan or corporate policiesContains major financial objectives and often projects financial needs.Transaction processing system (TPS)Important financial information collected from almost every TPS - payroll, inventory control, order processing, accounts payable, accounts receivable, general ledger.External sourcesAnnual reports and financial statements of competitors and general news items.

Financial MIS Subsystems and OutputFinancial subsystemsProfit/loss and cost systemsAuditingInternal auditingExternal auditingUses and management of funds

Quality control reportsProcess control reportsJIT reportsOperationaldatabases

Databasesof validtransactionsfor eachTPSTransactionprocessingsystemsBusinesstransactionsBusinesstransactionsInternet orExtranetManufacturingMISBusinesstransactions

Databases ofexternal data

Databases ofinternal dataManufacturingDSSManufacturingES

ManufacturingapplicationsdatabasesCustomers,SuppliersMRP reportsProduction scheduleCAD outputInput to the Manufacturing MISStrategic plan or corporate policies.The TPS:Order processingInventory dataReceiving and inspecting dataPersonnel dataProduction processExternal sources

Sales by customerSales by salespersonSales by productOperationaldatabases

Databasesof validtransactionsfor eachTPSTransactionprocessingsystemsBusinesstransactionsMarketingMIS

Databases ofexternal data

Databases ofinternal dataManufacturingDSSManufacturingES

MarketingapplicationsdatabasesPricing reportTotal service callsCustomer satisfactionManufacturing MIS Subsystems and OutputDesign and engineeringMaster production schedulingInventory controlManufacturing resource planningJust-in-time inventory and manufacturingProcess controlComputer-integrated manufacturing (CIM)Quality control and testing

Marketing MISSupports managerial activities in product development, distribution, pricing decisions, and promotional effectivenessInput to Marketing MISStrategic plan and corporate policiesThe TPSExternal sources: The competitionThe market

Marketing MIS Subsystems and OutputMarketing researchProduct developmentPromotion and advertisingProduct pricing

Benefit reportsSalary surveysScheduling reportsOperationaldatabases

Databasesof validtransactionsfor eachTPSTransactionprocessingsystemsBusinesstransactionsHumanResourceMIS

Databases ofexternal data

Databases ofinternal dataManufacturingDSSManufacturingES

HumanresourceapplicationsdatabasesTraining test scoresJob applicant profilesNeeds and planningreportsHuman Resource MISConcerned with all of the activities related to employees and potential employees of the organizationInput to the Human Resource MISStrategic plan or corporate policiesThe TPS:Payroll dataOrder processing dataPersonnel dataExternal sources

Human Resource MIS Subsystems and OutputHuman resource planningPersonnel selection and recruitingTraining and skills inventoryScheduling and job placementWage and salary administration

Other MISsAccounting MISsProvides aggregated information on accounts payable, accounts receivable, payroll, and other applications.Geographic information systems (GISs)Enables managers to pair pre-drawn maps or map outlines with tabular data to describe aspects of a particular geographic region.

BAAN IVBAANBaan is Enterprise Resource Planning (ERP) software, originally developed by Jan Baan in the Netherlands in the late 1970s.

The software attempts to integrate business processes including manufacturing, accounting, human resources and customer relationship management.

ContinuedContinuedContinuedContinuedAdvantagesOffers automation for manufacturing units such as MRP, manufacturing execution, advanced planning and scheduling, customer relationship management, quality control and testing, and warehouse management.Integrates with Microsofts tools easily to allow appropriate compatibility.Clients find it easy to have customization in their enterprise resource planning modules.Best option for the complex operation.It comes with additional support for business processes in production companies.Easy to implement and work.

DisadvantagesSecurity wise is not strong and its strengths mainly depend on its compatibility with other platform.Many claims it is working because of low total cost of operation and it specializes only in limited areas of ERPs.

SAPSAP is German software corporation that makes enterprise software to manage business operations and customer relations. System, Application and Product (SAP)

SAP started in 1972 by former IBM employees in Mannheim, Germany.Worlds largest inter-enterprise software company and the worlds fourth-largest independent software supplier.SAP ERP product:SAP Business Warehouse storage systemSAP BusinessObjects software - networkSybase mobile products mobile computing technologyIn-memory computing appliance SAP HANA databaseSAP Manufacturing

SAP HistoryThe 2000s : Innovation for the New MillenniumMore than 12 million users each day, 121000 installations worldwide, more than 1500 SAP partners over 25 industry solution and more than 41200 customers in 120 countries.SAP R/3 System ArchitectureSAP AG's approach to using client/server by constructing a computing solution that could be divided into three discrete layers or tiers.Among these issues were scalability, the need to easily upgrade business application logic and the desire for technical flexibility.

To this last point, the engineers at SAP wanted to abstract the database layer so that many different databases could be supported without having to go back and recode existing programs.SAP R/3 Modules

SAP R/3 Application Modules

Financial Accounting and Controlling ModuleFinancial Accounting : A wide performance which includes cash management, financial controlling and cash budget management.Controlling : Closed cost accounting from cost center accounting and cost element accounting to profitability analysis.Asset Management : The complete management of all fixed assets which is technical assetProject System : The integrated cooperation of all service areas for the project planning, processing and control.

Logistic ModuleSales and Distribution : The solution for the integrated handling of all tasks for sales, shipping and billing.Materials Management : The integrated, closed procurement process with system-supported integration of production planning.Production Planning : The PPC system suitable for all types of production with system-supported integration.Quality Management : The system for quality assurance in all areas of the logistics chain.Plant Maintenance : The industry-neutral solution for the administration and repair of technical systems.

Human Resource ModuleHuman Resources Management : From the integrated processing of applicants, personnel administration and time management.Human Resources Planning : Organization and position planning, personnel development with education and training administration.IntegrationThe only real project aim for implementing ERP is reducing data redundancy and redundant data entry. Integrated with all the other operational areas of a company and ensures that the accounting data is always complete and accurate.Efficiency Generally, ERP software focuses on integration and efficiency can suffer by implementing ERP. The benefit of integration and cooperation can make up for the loss in personal efficiency.Accuracy Provides real-time information, reducing the possibility of redundancy errors. Actual individual transactional can be checked at any time in real-time posting.

Advantages Disadvantages ExpensiveThis entails software, hardware, implementation, consultants and training. Or you can hire a programmer or two as an employee and only buy business consulting from an outside source, do all customization and end-user training inside. That can be cost-effective. Not flexibleIt depends on SAP system software. Other software may not be flexible.Not profitable.Return on Investment may take too long to be profitable. SAP implementations have a risk of project failure.ExercisesWhat is MIS?

Give two other approches that usually use in MIS with their schematic diagram?

Besides BAAN IV and SAP, find the other ERP method that usually use in MIS with suitable schematic diagram?SAPSAP is German software corporation that makes enterprise software to manage business operations and customer relations. System, Application and Product (SAP)

SAP started in 1972 by former IBM employees in Mannheim, Germany.Worlds largest inter-enterprise software company and the worlds fourth-largest independent software supplier.SAP ERP product:SAP Business Warehouse storage systemSAP BusinessObjects software - networkSybase mobile products mobile computing technologyIn-memory computing appliance SAP HANA databaseSAP Manufacturing

SAP HistoryThe 2000s : Innovation for the New MillenniumMore than 12 million users each day, 121000 installations worldwide, more than 1500 SAP partners over 25 industry solution and more than 41200 customers in 120 countries.SAP R/3 System ArchitectureSAP AG's approach to using client/server by constructing a computing solution that could be divided into three discrete layers or tiers.Among these issues were scalability, the need to easily upgrade business application logic and the desire for technical flexibility.

To this last point, the engineers at SAP wanted to abstract the database layer so that many different databases could be supported without having to go back and recode existing programs.SAP R/3 Modules

SAP R/3 Application Modules

Financial Accounting and Controlling ModuleFinancial Accounting : A wide performance which includes cash management, financial controlling and cash budget management.Controlling : Closed cost accounting from cost center accounting and cost element accounting to profitability analysis.Asset Management : The complete management of all fixed assets which is technical assetProject System : The integrated cooperation of all service areas for the project planning, processing and control.

Logistic ModuleSales and Distribution : The solution for the integrated handling of all tasks for sales, shipping and billing.Materials Management : The integrated, closed procurement process with system-supported integration of production planning.Production Planning : The PPC system suitable for all types of production with system-supported integration.Quality Management : The system for quality assurance in all areas of the logistics chain.Plant Maintenance : The industry-neutral solution for the administration and repair of technical systems.

Human Resource ModuleHuman Resources Management : From the integrated processing of applicants, personnel administration and time management.Human Resources Planning : Organization and position planning, personnel development with education and training administration.IntegrationThe only real project aim for implementing ERP is reducing data redundancy and redundant data entry. Integrated with all the other operational areas of a company and ensures that the accounting data is always complete and accurate.Efficiency Generally, ERP software focuses on integration and efficiency can suffer by implementing ERP. The benefit of integration and cooperation can make up for the loss in personal efficiency.Accuracy Provides real-time information, reducing the possibility of redundancy errors. Actual individual transactional can be checked at any time in real-time posting.

Advantages Disadvantages ExpensiveThis entails software, hardware, implementation, consultants and training. Or you can hire a programmer or two as an employee and only buy business consulting from an outside source, do all customization and end-user training inside. That can be cost-effective. Not flexibleIt depends on SAP system software. Other software may not be flexible.Not profitable.Return on Investment may take too long to be profitable. SAP implementations have a risk of project failure.ExercisesWhat is MIS?

Give two other approches that usually use in MIS with their schematic diagram?

Besides BAAN IV and SAP, find the other ERP method that usually use in MIS with suitable schematic diagram? END Thank You

Q & A????