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OUR VALUES . client first . together . excellence . dynamic . PERKHIDMATAN MAKMAL SAINTIFIK, KEMENTERIAN KESIHATAN Sesi Dialog Mengenai How to Start a Business – Food Industries 19 April 2017 8.00 malam

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OUR VALUES . client first . together . excellence . dynamic .

PERKHIDMATAN MAKMAL

SAINTIFIK,

KEMENTERIAN KESIHATANSesi Dialog Mengenai How to Start a Business – Food Industries

19 April 2017

8.00 malam

OUR VALUES . client first . together . excellence . dynamic .

Contents

1. Introduction to Laboratories Services

2. Food Laboratories

3. Services offered

4. Client’s Charter

5. Submission of Samples

6. Contact Information

OUR VALUES . client first . together . excellence . dynamic .

LABORATORIES SERVICES

ENVIRONMENT SECTION

FOOD CHEMISTRY

SECTION

FORENSIC BIOLOGY /

DNA SECTION

ILLICIT DRUGS

SECTION

MICROBIOLOGY SECTION

PHYSICAL EVIDENCE SECTION

TOXICOLOGYSECTION

ADMINISTRATION & FINANCE QUALITY UNIT

CLINICAL LABORATORY SERVICES

PHARMACY SECTION

SCIENTIFIC LABORATORY SERVICES

METEROLOGY

OUR VALUES . client first . together . excellence . dynamic .

LABORATORIES SERVICES

FOOD CHEMISTRY SECTION

SCIENTIFIC LABORATORY SERVICES

ADDITIVES

COMPOSITIONS / NUTRITIONS

CONTAMINANTS / ADULTERANTS

HALAL / AUTHENTICATION

MICROBIOLOGY SECTION

FOOD

WATER

PHARMACEUTICAL PRODUCTS

SWAB

OUR VALUES . client first . together . excellence . dynamic .

CLIENTS

Old Process New Process

MPRT CLIENTS

Centralized

Sample

Receiving

(SLS, MOH)

Food

Analysis

SLS, MOH will act as a single point of

contact for all clientsPMO

MOH

• Scientific

Laboratory

Services (SLS)

• Agri-Food Safety

Division (AFS)

• Dept of Agri-Food &

Agriculture (DOAA)

• Global Halal Industry

Development (GHID)

OUR VALUES . client first . together . excellence . dynamic .

SAMPLE SUBMISSION

analysis request form or a letter/memorandum requesting for analysis which includes at least the following details:-

Description of samples

Brand Name

Net weight or Volume

Expiry date

Country of Origin.

OUR VALUES . client first . together . excellence . dynamic .

Food Sample Acceptance

Criteria

Sterile and labeled

containers

NOT LESS THAN 300

grams

Maintain the original

condition and integrity of

samples

Appropriate shipment

For Commercial

Sterility test –TRIPLICATE

Adequate documentation

and identification

• Lab must have the capability to

do requested analysis

• Sender must present to deliver

samples personally

OUR VALUES . client first . together . excellence . dynamic .

Water Acceptance

Criteria

Not less than 500ml

Bottled mineral water – original

sealed packaging

Others – sterile containers

Lab must have capability

Adequate documentation &

Identification

Kept at refrigeration temperature

Must be sent within 24 hours of

sampling

OUR VALUES . client first . together . excellence . dynamic .

OUR VALUES . client first . together . excellence . dynamic .

OUR VALUES . client first . together . excellence . dynamic .

SERVICES OFFERED

CLIENTS’ CHARTER

OUR VALUES . client first . together . excellence . dynamic .

OUR VALUES . client first . together . excellence . dynamic .

OUR VALUES . client first . together . excellence . dynamic .

OUR VALUES . client first . together . excellence . dynamic .

PAYMENT

Payment should be made at the time of sample submission.

Payment may be made in two ways either :-

Cash

Cheque made payable to “Government of Negara Brunei Darussalam”. The cheque should be crossed and endorsed by the issuing bank

OUR VALUES . client first . together . excellence . dynamic .

Sample Receiving and Payment Time

Monday to Thursday

8.00 a.m hingga 10.30 a.m

1.45 p.m hingga 3.00 p.m

Saturday

8.00 a.m hingga 10.30 a.m

OUR VALUES . client first . together . excellence . dynamic .