KOLEKSI BUKU BARU

PERPUSTAKAAN

MAKTAB KOPERASI

MALAYSIA

-FEBRUARI 2013-

Tajuk:

Penulisan Tugasan & Tesis

Penulis:

Jonathan Anderson

Milicent Poole

Call no.:

LB2369.A53 2011

Buku ini merupakan rujukan asas atau

standard untuk membantu pelajar dalam

semua aspek penulisan tugasan, laporan,

kertas akhir semester, projek disertasi atau

tesis. Maklumat dan garis panduan yang

jelas tentang format untuk membantu

memperbaik penulisan formal anda dapat

diperoleh dengan mudah dalam buku ini.

Untuk edisi keempat ini, Penulisan Tugasan & Tesis tergolong dalam generenya tersendirinya

yang selama 30 tahun menjadi rujukan klasik dan panduan penulisan bagi para professional

dan pelajar.

Edisi keempat ini dikemas kini secara menyeluruh dengan mengambil kira impak perkembangan

teknologi maklumat terhadap penulisan dan penyelidikan. Bahagian baharu termasuklah

penjelasan tentang petikan dan rujukan yang dibuat berdasarkan pelbagai rujukan maklumat

dan sumber elektronik, penggunaan enjin pencarian secara berkesan dan cara mengelakkan

ralat dalam penulisan.

Tajuk:

Operations Methods: Waiting Line

Applications

Penulis:

Ken Shaw

Call no.:

T57.9.S53 2012

If you are a business practitioner or business

student and want to expand your knowledge

of waiting line (queuing) analysis and how it

can be used to make decisions and improve

both service and manufacturing business

situations, this book is for you. Inside, you’ll

learn about caveats when applying waiting

line theory and how to be aware of the

assumptions used in developing that theory.

Accounting for variability in waiting line processes is important because the basic queuing

equations provide only average performance data under steady-state conditions. Understanding

how much variability can exist for a given waiting line scenario can provide you with the insight

required to reduce these effects and develop innovative solutions for improving service while

reducing operating costs. In general the mathematical tone of the book is focused on the

application, not the derivation, of the formulas presented. The few derivation exceptions are

done to illustrate some approaches not commonly discussed in textbooks (e.g., the use of state

diagrams and random number approximations of the probability distributions for use in simple

simulation models). To aid in understanding the material presented, some practical examples

are given at appropriate points in the text and a few simulation approaches using common

spreadsheet software are described.

Tajuk:

Cara Makan & Minum Nabi

Penulis:

Muhammad Azraie

Call no.:

BJ1291.M84 2010

Rasulullah s.a.w adalah insane yang paling

mulia dan terunggul peribadinya. Allah

menganugerahkan kepadanya sifat-sifat

kesempurnaan, kerana baginda rasul

merupakan contoh teladan, insane mithali.

Model kepribadian dan idola impian umat

yang cintakan kebaikan. Keperibadian

baginda adalah al-Quran itu sendiri, betapa

indahnya al-Quran begitulah indahnya

keperibadian baginda.

Buku ini menghidangkan kepada para pembaca sekalian hal-hal berkaitan pemakanan

Rasulullah s.a.w., iaitu suatu perkara penting kepada manusia, khususnya umat Islam, kerana

segala tindak tanduk manusia berpunca dari pemakanan yang diambil. Buku ini amat berguna

kepada anda semua.

Tajuk:

Managing Product Management:

Empowering Your Organization to

Produce Competitive Products and

Brands

Penulis:

Steven Haines

Call no.:

HF5415.15.H35 2012

In Managing Product Management, Steven

Haines, one of the world’s top authorities in the

field, lays the groundwork for moving Product

Management out of a supporting role and

establishing it as a vital, strategic partner with

other business functions. He provides a solid,

implementable framework that takes you step-by-

step through a process that will transform your

company in profound ways.

Learn how to:

Better situate Product Management organizationally for more consistent operations that

generate predictable results

Defeat the “city of silos” mentality and create cross-functional engagement models

Utilize a stable reference model for the planning, execution, and management of products and

services

Clearly define the role of product manager, hire the right people for the job, and institute

effective job-development plans for those product managers

Design and support cross-functional product teams to steer a product line and deliver agreed-

upon business results

Institute a governing model that sustains Product Management in its dynamic role

Tajuk:

Mengurus Harta Pusaka

Penulis:

Wan Abdul Halim Wan Harun

Call no.:

BP158.I45.W36 2011

Masalah pembahagian harta pusaka adalah

salah satu daripada isu semasa dalam

masyarakat yang sepatutnya diberikan

perhatian oleh para pewaris yang terlibat. Ini

kerana, harta pusaka yang tidak diselesaikan

pembahagiannya akan menimbulkan

masalah pemilikan harta dalam kalangan

pewaris khususnya hartanah. Ia

menyebabkan urusan pembangunan

hartanah terbantut, menghalang urus niaga

dan wujud tanah-tanah terbiar.

Ketahui panduan menguruskan harta pusaka berlandaskan islam melalui hokum Faraid yang

menjadi panduan pembahgian harta pada zaman Rasulullah. Buku ini menjelaskan kepentingan

pembahagian harta pusaka dan langkah menguruskan pembahgian harta pusaka.

Tajuk:

Chartered Accountants Auditing and

Assurance Handbook 2012

Penulis:

ICAA (The Institute of Chartered

Accountants in Australia)

Call no.:

HF5667.A93 2012

Chartered Accountants Audit and Assurance

Handbook 2012 is a reference text developed

for use by students and Chartered

Accountants, as well as others involved in

Australian business and accountancy. The

Institute is pleased to make this Handbook

available to help the individual develop and

maintain the precision required to recognize

and comply with accounting standards and

the requirements of professional ethics.

Tajuk:

Operations and Supply Chain

Management: The Core

Penulis:

F. Robert Jacobs

Richard Chase

Call no.:

TS155.J33 2013

The third edition of Operations and Supply

Chain Management: The Core focuses on

the important “core” concepts in the

dynamic field of operations. Just as lava

flows from the core of the earth, operations

and supply chain management is the core

of business. Material must flow through

supply chain processes to create cash

output and input.

This new edition has an increased focus on supply chain analytics involving the analysis of data

to better solve business problems.

Tajuk:

The PR Style guide: Formats for Public

Relations Practice

Penulis:

Barbara Diggs-Brown

Call no.:

HM1221.D54 2013

A concise and student-friendly handbook, THE

PR STYLEGUIDE serves as a complete style

guide and reference tool for PR students and

practitioners. Assisting students in presenting

messages that display great form and style,

THE PR STYLEGUIDE addresses the most

widely used and accepted practices in

developing PR pieces providing many visual

examples and a breakdown of the goals for

each piece.

Tajuk:

Cinta Untukmu

Penulis:

Siti Nur Dhuha

Call no.:

PL5186.S58 2012

Syahiman lelaki berwajah tampan cuba

menyembunyikan kelebihannya itu dengan

berpenampilan selekeh semata-mata untuk

mendapatkan cinta sejati. Dia mahu mencari

wanita yang benar-benar dapat menerima

kekurangan dirinya. Akhirnya cintanya

diterima Fazira. Fazira menghina paras rupa,

kekurangan dan kerjaya Syahiman yang tidak

menjamin masa depan. Akibat penghinaan

itu, Syahiman membawa diri jauh dari Fazira,

Tiara dan Haizul. Hidupnya telah berubah

serta-merta. Kini dia adalah seorang lelaki

tampan dan hidup mewah.

Tiara yang turut menaruh hati pada Syahiman terseksa kerana terpaksa memendam cinta dan

perasaan dengan tabah. Tiara sanggup bekerja sebagai pembantu rumah di rumah Syahiman.

Fazira pula kian berubah dan menaruh dendam yang tidak berkesudahan kerana marah

cintanya ditolah Haizul. Fazira nekad untuk memburu setiap insan yang mengecewakannya.

Tajuk:

Sepatu Milik Kasanova

Penulis:

Zara Amani

Call no.:

PL5186.Z37 2012

Airin Natrah merupakan seorang mahasiswi

yang belajar dalam bidang perakaunan dan

berminat mereka cipta sepatu. Ketika

menghadiri ‘masquerade party’, dia telah

berkenalan dengan seorang lelaki kasanova

bernama Irfan Mickael. Lelaki yang bertugas

di awan biru ini mempunyai ramai teman

istimewa. Airin Natrah tidak suka pada Irfan

kerana lelaki ini selalu merendah-rendahkan

kebolehan Airin Natrah membuat sepatu.

Pada Irfan, itu semua hanyalah hangat-

hangat tahi ayam sahaja.

Sehingga pada suatu hari, Irfan mencabar Airin Natrah membuat sepatu untuk Embah Melati,

iaitu nenek kesayangan Irfan. Sanggupkah Airin Natrah menerima cabaran itu?

Tajuk:

Saat Mata Berbicara

Penulis:

Dyza Ainun

Call no.:

Pl5186.d99 2012

Jija, bersuamikan Zharul yang tidak boleh

menjadi suami yang sempurna kerana

serangan angin ahmar. Namun, Jija rela demi

untuk merawat lelaki itu bersama bapanya

seorang tukang urut di desanya. Zharul

sangat berduka apabila Jija terkorban dalam

kebakaran di rumahnya. Kemunculan

Qhalisya, seorang gadis tomboy menggetus

hati Zharul kerana terlau banyak sikap

Qhalisya mengheret ingatan Zharul terhadap

arwah Jija. Siapakah Qhalisya sebenarnya?

Tajuk:

Qualitative Content Analysis in

Practice

Penulis:

Margrit Schreier

Call no.:

HD62.S37 2012

This book takes students step-by-step

through the process of doing qualitative

content analysis. Margrit Schreier show

how to: create a coding frame; segment the

material; try out the coding frame; evaluate

the trial coding and then carry out the main

coding; and consider what comes next. She

also discusses software choices for doing

qualitative content analysis.

Each part of the process is described in detail and research examples are provided to illustrate

each step. Frequently asked questions are answered, the most important points are

summarized, and end of chapter questions provide an opportunity to check for understanding.

Tajuk:

Formula Usahawan Berjaya

Penulis:

Ahmad Zaki Ismail

Call no.:

HF5386.A36 2011

Formula Usahawan Berjaya memaparkan

pelbagai ciri penting yang perlu dikenal pasti

oleh setiap individu yang berhasrat untuk

menceburi bidang keusahawanan. Semua

orang boleh menjadi usahawan. Namun,

tidak ramai usahawan yang dapat

mengekalkan komitmen dalam sesuatu

industry yang diusahakan. Buku in menyoroti

ketokohan 14 individu tempatan yang telah

berjaya mencipta nama dalam bidang

keusahawanan yang diterokai.

Selain itu, pengarang turut mengetengahkan strategi Mat Jenin dalam perspektif yang positif.

Mat Jenin diangkat sebagai simbol seorang usahawan yang beretika. Benarkah begitu?

Tajuk:

Communicate with Confidence!: How

to Say it Right the First Time and

Every Time

Penulis:

Dianna Booher

Call no.:

HF5718.B66. 2012

Communicate with Confidence! is the

clearest, most comprehensive, and most

credible guide to persuasive and authentic

communication available today.

Communicate clearly, tactfully, and

confidently in any situation, including:

Being persuasive

Running productive meetings

Asking the right questions

Coaching

Negotiating

Resolving conflicts

Responding to insults

Offering praise

Delegating responsibilities

Crossing cultural divides

Networking at events

Tajuk:

The Innovation Secrets of Steve Jobs:

Insanely Different Principles for

Breakthrough Success

Penulis:

Carmine Gallo

Call no.:

HF5415.G35 2011

This book is not an option. In The Innovation

Secrets of Steve Jobs, Carmine Gallo captures

the true mindset of Jobs and Apple. This book is

not just for the techie and marketing crowd,

although they will gain valuable insight that can

be applied to their worlds. It is also for anyone

who loves technology and wants to understand

how to create simple devices that are easy to

use and can impact our lives.

Tajuk:

Contemporary Marketing

Penulis:

Louis E. Boone

David L. Kurtz

Call no.:

HF5415.K87 2012

CONTEMPORARY MARKETING 15E has

proven to be the premier teaching and

learning solution for principles of marketing

courses. This bestseller only grows stronger

with each groundbreaking new edition,

building on past milestones with exciting

new innovations.

The all-new Fifteenth Edition continues the tradition of delivering the most technologically

advanced, student-friendly, instructor-supported text available. Current, relevant, and cutting-

edge, CONTEMPORARY MARKETING remains in a class by itself.

Tajuk:

Key Performance Indicators for

Government and Non Profit Agencies:

Implementing Winning KPIS

Penulis:

David Parmenter

Call no.:

HF5549.5.P37 2012

By exploring measures that have

transformed businesses, David Parmenter

has developed a methodology that is

breathtaking in its simplicity and yet

profound in its impact. Key Performance

Indicators for Government and Nonprofit

Agencies: Implementing Winning KPIs is a

proactive guide representing a significant

shift in the way KPIs are developed and used,

with an abundance of implementation tools

for government agencies and nonprofit groups.

Implementation variations and short cuts for government and not-for-profit

organizations

How to brainstorm performance measures

Templates for reporting performance measures

A resource kit for a consultant who is acting as a coach / facilitator to the in-house

project team

Also by David Parmenter: Key Performance Indicators: Developing, Implementing,

and Using Winning KPIs, Second Edition

Filled with numerous case studies and checklists to help readers develop their KPIs, this book

shows government agencies and nonprofits how to select and implement winning key

performance indicators to ensure that their performance management initiatives are successful.

Tajuk:

Soft Skills: The What, The Why, The

How

Penulis:

Nik Safiah Nik Ismail

Call no.:

HF5549.5.C6.N55 2010

Soft Skills: The What, The Why & The How is

a book about human experiences and

encounters with human values and human

activities. Some are pleasing, some are not;

but either way, they are part of our lives, at

home, at work and in the community at

large. THE WHAT explains the concept of soft

skills at personal and social competence level.

Some of which are complex while some are so simple that make us wonder how these were

missed as part of our lives. THE WHY explains the significance of these values at work and

provides evidence to show why soft skills are crucial to, for instance, the health professions.

Nursing, being the profession requiring the highest degree of soft skills, has been cited in this

book as reflections of what exist in the working world. THE HOW explains a constellation of

strategies to prepare students in higher education to have soft skills. A minimum of eight

strategies have been highlighted; the combination of which it consciously and consistently

implemented, could guarantee the successful development of soft skill in graduates - the

employees in waiting.

Tajuk:

John Adair's 100 Greatest Ideas for

Personal Success

Penulis:

John Adair

Call no.:

HF5386.A33 2011

John Adair’s 100 Greatest Ideas for Personal

Success is your definitive code to getting it

right at work, covering personal effectiveness

and self-management, right through to

profile-building and strategic thinking. Inside

you will find:

15 Greatest Ideas for Effective Thinking Skills

7 Greatest Ideas for Getting on with People

6 Greatest Ideas for Effective Daily Work

7 Greatest Ideas for Better Communication

15 Greatest Ideas for Finding the Work you Love

…and 50 other fantastic ideas, tips and tricks that will give you the confidence, answers, and

inspiration you need to succeed.

Tajuk:

Up Your Sales in a Down Market: 20

Strategies from Top Performing

Salespeople to Win Over Cautious

Customers

Penulis:

Ron Volper

Call no.:

HF5438.25.V65 2012

These are tough times, and even seasoned

sales pros are feeling the pain of an

unpredictable economy. Cautious customers

are taking longer to make their buying

decisions and switching providers at the drop

of a hat. Dr. Ron Volper's new book,Up Your

Sales in a Down Market, has arrived just in

time.

As a successful entrepreneur and sales executive with three decades in business, Ron has

written an easy-to-follow, hands-on guide that will help sales rookies, struggling reps, and even

top performing salespeople boost their company's revenues faster than they thought possible.

Based on extensive field research with the best-of-the-best sales pros, this jam-packed book

offers 20 clearly defined selling strategies, plus hundreds of examples and sample dialogs that

teach salespeople and sales managers exactly how to: Win over cautious customers even in a

down market Overcome customer fears and objections so they are ready to buy Avoid and

bounce back from a sales slump Prepare and present business presentations that close more

and bigger sales Lead and train sales teams based on the winning habits of top-performing

salespeople