khaleeq ur rahman resume . mba

Contact#:+92-3348687078, 347-8690853 Email: [email protected] DOB: Feb 22nd 1988Address: 08, Raman Tower, G10 – Islamabad/ Rawalpindi. Passport#: HC9157711

Khaleeq Ur Rahman

Career Objective ▼To fully utilize my Knowledge, Skills and Abilities with the objective of reaching a higher management position and for growth of a dynamic and growing organization.

Education ▼

Masters of Business Administration (MBA - HRM) 2012 (Human Resource Management & Marketing management)COMSATS University of information technology – CIIT- Lahore

Bachelor of Commerce (B.Com) 2008 (Information Technology & Accounting) University of management sciences

Diploma in Trade & Commerce (D.Com) 2005 Government College of Commerce

Professional Experience ▼

A S K Development Pvt. Ltd (Islamabad) May 2014- Present

Sr. Executive Human Resource (Key Account manager) (ASK & ASK–Outsourced Firms (PTCL, WI Tribe, NGO’s & INGO’s) Duties and responsibilities:

Summary: Assist CEO in Complete Human Resource handling (Internal & outsourced staff of PTCL, WI Tribe & other Clients).

Recruitment (As per ISO 9001 & 9002 Standards):o Responsible for Recruitment & Selection of (HR, Marketing, Sales, Admin, Accounts & Finance, Technical & blue

colors) Instant & bulk hiring.o Involved in process of recruitment requisition > Job Description Development> Resume sourcing> Internal data

base> Job posting (Company portal, Social media, Print Media> other Free job portals, Corporate & Employee referrals, headhunting,) > Prescreening> Shortlisting> Initial Interviews, tests & assessment ratings > final interviews.

o Update Recruitment Matrix (Time to hire, Sourcing Channel, Cost of Hire, Retention, Acceptance Ratio, Organization Mix, and Salary Survey).

o Assist in Acting as liaison with area employment agencies including (Educational Institutes, Employee/ corporate referral programs, PSEB & corporate relationships) and record status of authorized/ open positions within the corporations.

Selection (As per ISO 9001 & 9002 Standards): o Hiring Decision> Updating Selected & Rejected Candidates> Documentations (9 steps) > pre onboarding setups,

onboarding & orientations> Employee socializing follow ups and other needs.o Conduct all joining formalities of new employees (Employee orientation, updating HRMS personal file and guide

them for other relevant benefits (transport, food etc.).

Training & Development (As per ISO 9001 & 9002 Standards): o Designing and organizing in house employee training Programs.

mailto:[email protected]


o Review impact of training through performance improvement.o Training & development of own team for current & future needs as per corporate trends. o Daily & weekly meetings for quality and productivity improvements, discussion on new ideas and implementation of

approved ideas, policies and procedures from C.E.O & General manager. o Corporate T&D coordination for activity based trainings. o Assist top management in development areas. o Assist, coordinate and execute in Training & Development management (Employee orientations, updating employee

handbook and socialization programs, TNA to Post evaluations). o Conduct exit interviews on employees resignation/ terminations, provide company representation at

unemployment hearings and conduct orientation of company. Performance management System (360 degree & force distribution methods +):

o Development of all documents for approved methods of performance evaluations regarding ASK & ASK-Outsourced firms.

o Supervised & conducted PTCL North & central Zone OS-Staff PMS > Evaluation forms development> Conducted PMS in all regional office in coordination with PTCL Regional Managers> Compilation> and reporting with desired results to PTCL HQ’s.

o Supervised and conducted Maryam memorial hospital with complete process as desired. Reported desired results and training & Development needs to Managing Director of MMH.

o Strategic Consulting & counseling as HR liaison with key HR wings regarding recruitment, employee relations and other legal settlements.

Policies Development: o Development & review meetings with top management.o Developed > finalized and implemented following policies,

Recruitment & Selection Policy Training & development Policy Attendance & Punctuality policy Basic grading and pay scales policy Sales incentives & benefits policy Employee handbook and orientation plans. Other as needed

o Development of employee documentations including (offer letters, Contract/ appointment letters, Reference , Experience, bank account opening, thanking, appreciation letters) procedures and papers to meet and consider both employee and employer legal consequences.

o Assist & coordinate in Proposal/ Web Content writing/ Policies Manual/ Documentations i.e. Job descriptions & other documentations development and management etc.

Communications:

Act as key HR personnel with PTCL & Wi Tribe (Central, South and North Zone= NTR1, NTR2, ITR, RTR, AJK,HTR in order to quality assurance in OS- Staff HR, Recruitment, Employee relations, payroll matters, Documentations management, and legal cases.

o Strategic HR coordination & liaison with PTCL regional, Zonal, and HQ’s HR wings. o Internal feedback about customer informationo Exchange of information with Director and CEOo Team meetingo Monthly meeting with concerned personnelo Communication with the Coordinatorso Daily & weekly reports to managing director and CEO.

Inform the Company about the Key Customer Demands, Needs and Expectations

Compensation Management:

o Coordinates health, life and disability insurance enrollments and communicates with service providers concerning



routine administration of program. (4500 Employees-PTCL).o EOBI and Social Security correspondence. o Coordination in Pay scale and basic grading policies development and execution.

Technical Aspects: o CV Bank/ Comprehensive Database management and HRMIS handling.o Web Management (Web/ Job portals, Social & print media management).o Hands on skills of Microsoft handling (Ms. Word 9/10, Ms. Excel9/10, Ms. Power Point8/10, Ms. Outlook 9.5/10)o Company social pages (Linked In, Facebook, and web portal development and maintenance)o Content writing for company web portals and HRMIS

Other Responsibilities:

Quality Management of PTCL services Add one more client in portfolio – Wi Tribe (HR & Recruitment Handling of outsourced staff) Complete handling of ASK internal HR Dealing & Management with Health Insurance & Life Insurance Companies in respect of ASK & Outsourced employees Establishes productive, professional relationships with key personnel in HR & Recruitment assigned clients ‘accounts. Coordinates the involvement of overall HR team in order to meet account performance objectives and clients’ expectations. Proactively assesses, clarifies, and validates HR & Recruitment of outsourced clients ‘needs on an ongoing basis. Leads solution development efforts that best address clients ‘needs, while coordinating the involvement of all necessary

company personnel. To provide weekly reports to Director and CEO regarding the meeting set up with clients, clients‘ HR concerns, issues and the

appropriate plan to resolve them. Develop plans for the coming week to ensure smooth workflow and outsourced client satisfaction. Provide reports and analysis as required To input creative solutions to maximize opportunity To effectively solve problems and manage risk to ensure achievement of targets. To liaise with corporate contacts, build and develop relationships.

A. Customer (analysis):

To acquire all the potential customers (with high volume and locations) able to develop with ASK DEVELOPMENT turnover, profits and frequency,

Existing customer visits & follow ups, Weekly planning according to the portfolio priorities, Management of phoning, mailing and faxing, Organize the follow-up of the clients commitments during the visits or per phone, Scheduling of activity/ HR & recruitment meetings with Clients. Make necessary recommendations in order to compete effectively and get ahead of competitors.

B. Daily Tasks: To assist with the preparation of contractual agreements and ensure that these are fully adhered to To prepare presentations, proposals, plans, contact reports as necessary To evaluate and document partnership, ensuring all activity is recorded accurately on database. Manage and penetrate customers at all levels and develop relationships with commercial and noncommercial accounts that

enable achievement of plans and objectives



Competencies: Human Resources Capacity. Problem Solving. Thoroughness. Time Management Customer/Client Focus.

Polymer Industries (Lahore) April 2012---March 2014

Executive Human Resources Duties and responsibilities

Complete HR Handling of Polymer - Chemicals & dyes Industry. Training & Development (TNA/ performance gaps, development, training implementations, & evaluations). Policy development (overall HR & Administration Policies manual). Recruitment & Selection (Resume sourcing, shortlisting, Initial Screening, Interviews, Tests, selection (Instant Hiring,

Internal/External Hiring, Social Media, & Other Media)). Social security, labor affairs & EOBI management (Documentation, disbursement & negotiations). People management (Hiring, Resignation settlement, & other all sort of Documentations). Performance appraisals /Performance reviews (Job descriptions, Interviews/ PMS activity execution, Force distribution & 360

degree evaluations). Developing recruitment plans. Sales Team Monitoring (DVR acquisition, Weekly progress reports, incentive plans development).

ZXMCO Bikes Pvt. Ltd (Lahore) June 2010--- March 2012 Human Resource ExecutiveDuties and responsibilities

Recruitment & Selection (Initial Screening, Interviews, Tests) Training & Development coordination People management (Hiring, Resignation settlement, Employee cards, Confidential Documentation, Leaves applications) Performance appraisals Developing recruitment plans

Vision Wide Solutions (Lahore) (Part time job) Feb 2010---- Dec 2010 Business Development executive Duties and responsibilities

Services Marketing & Positioning/ customer care/ pricing strategies/ Incentive plans. Team management & Building/ training & development. Dealing with online (US based) Clients (Web design, SEO, Software development). Taking Transfers/ closing sales/ leads building. Team follow-up (Attendance/ punctuality/ discipline). Reporting Technical staff for Assistance (Customer complaints).

Cakes & Bakes (FMCG) (Lahore) (Part time job) Feb 2011--- March 2012

Territory Sales & Service Coordinator Duties and responsibilities

Team management (Attendance/ punctuality/ discipline) & Building/ training & development. Reviewing Customer feedback, Products quality and cleanliness of assigned branches. Handling customer complaints & providing assistance, queries, reviewing customer’s needs and expectations. Checking opening and closing stocks and ordering for required stock. Billing & Cash closings.



Achievements ▼

1. Successfully passed Recruitment/ HR processes & training & Development ISO 2000, 2001 Annual audits. 2. Conducted PTCL/ MMH Outsourced staff PMS and reported successfully. 3. Met Deadlines successfully when assigned.

Seminars, Trainings and Webinars ▼

Attended Strengthening Corporate Human Governance Seminar at Marriot Hotel Islamabad in Affiliation with SHRM. Attended Ethics building & Team building trainings and activities in ASK Annual Gala.

Attended Mind set change in organizational cultures at ASK Development. Attended Recruitment & selection and talent hunt at ASK Development. Attended Following webcasts & webinars in affiliation with SHRM & USAID.

1. Strategic Human Resource2. Workplace planning & Analytics3. Data Driven Hiring4. How Important is Cost per Hire5. Jobs Satisfaction & Engagement6. Effective Compliance Training7. 5 Steps to have Smart Compensation Plan8. How Compensation Discussions make or kill your Culture9. Over time best Practices10. The DOL’s growing Army of labor inspectors11. Investigations in the Workplace12. Avoid the Benefits Sleepwalkers

MY STRENGTHS ▼

I am quick and good in Management & administration areas. I can Develop and implement HR and Admin policies, strategies and systems. I am quick and good in Management and coordinating. I have Skills of establishing systems and evaluation methods and processes. I possess effective leadership and team building skills. I am Punctual in Meeting Deadlines and can learn things quickly.

SKILLS AND INTERESTS ▼

Tools: Expertise in MS Office (Outlook, MS. Word, Excel, Power point and PDF handling), HRMS, and command on handling software & Hardware problems.

Languages: English (American Accent) 8.5/10, Urdu 9/10, Punjabi 7/10, Arabic 5/10, Pashto 10/10, Persian 4/10. Soft Skills: Ability to work in pressure, multitasking, problem solving. Abilities & Competences: Team player as subordinate & lead, strong counseling skills, time management, thoroughness and able to work

in pressure and multitasking. Internet handling Skills: Strong skills of handling Mass media, company web portals and social media profiles (having LinkedIn & google

search expertise).

Projects ▼

Prepared a proposed HRD plan for Mc Donald’s Pakistan. Prepared a proposed Human Resource functions Analysis plan for State Life Insurance.


khaleeq ur rahman resume . mba

Recruiting & HR