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HAZRAT JAMAL [email protected] Contact: 0557640930

Career objective

To seek a challenging position in a professional and dynamic organization with an aim to contribute towards the objectives of the organization and simultaneously develop professional skills and apply them for the prosperity of the organization and myself.Core Competencies

8 years of diversified working experience on various key positions

Professional Experience

Debenhams M.H ALSHAYA CO.LLC 2016-Jan to Present Work with customers with the most cheerful and pleasant disposition.

Give answers to customers questions or concerns related to the product they are charged to sell and demonstrate good knowledge of the product.

Communicate and assist customers in any way possible as the customers may require campaign deals in all products.

Process or help process payments made by the customer whether by in cash or credit card.

Bag products for the customers (if theres no other assigned to that.

Administration, managing the cash floats, daily banking, daily sales reports and all the other office related work.

Responsible for visual display and merchandising standards.

Receive instructions from brand on the work to be done on weekly basis.

Teavana M.H ALSHAYA CO.L.L2013-2015

M.H ALSHAYA CO..L.L As one of the most dynamic and successful retailers in the region,region

Teavana is a specialty retailer offering more than 100 varieties of premium loose-leafteas, authentic artisanal tea wares and other tea-related merchandise through over 300 stores. The company offers new tea enthusiasts and tea connoisseurs alike its Heaven of Tea.

Reported to the Stores Supervisor, my key responsibilities included:

Work as a Sales Associate

Advise customers on Best Buys

Selling healthy products in the store

Ensuring good space utilization in the store

Welcoming customers into the store and helping them locate various products within the store

Training and supervising of new and junior sales persons in the store

Convincing customers to buy goods, eventually increasing sales volume by 100%

Ensured required products are stocked available in the store at all times

Provide excellent Customer Service Be able to turn customer service into sales

STORE SUPERVISOR Studio-S Multi brand store 2009-2012

Ashford Pvt Ltd Pakistans premier group, having interests in retail network for Puma, NikeAdidas, Ferrari, new balance, lactose, Umbro, Levis Strauss, diesel.

Reported to the Manager Store, my key responsibilities included:

Worked as Store Supervisor

Main responsibilities include sales reporting, inventory reporting, and merchandizing

Maintaining sale and petty cash account

Managing &planning product & replacement

Training to sale person for sales and customer services

Customer relationship management


Reported to the Manager Store, my key responsibilities included:

Worked as brand advisor

Stock inventory

Merchandising (visual)

Basic customer handling, customer services and sales

Maintaining inventory and stock checking

Maintaining sale and petty cash accounts


Intermediate from board of intermediate education Karachi

Matriculation from board of secondary education Karachi


MS Office (including: MS Word)

A good listener with positive friendly attitude

A confident and fast learner with an ability to work under challenging environment

Attending brand retail, sales and customer services training session under Levis Strauss


Fathers NameMustafa KamalDate of Birth 10th june1983Nationality PakistaniMarital Status SingleLanguage English, Hindi basic Arabic Visa Status Employment Visa