fkfustaiaan petaung java. -...

FKfUSTAIAANKJSAT DAY v PENGELUARAN NEGARA,

PETAUNG JAVA.

ISSN 0126-8392

LAPURAN TAHUNAN

(ANNUAL REPORT)

1978

PUSAT DAYA PENGELUARAN NEGARA

KEMENTERIAN PERDAGANGAN £r PERINDUSTRIAN(MINISTRY OF TRADE & INDUSTRY)


PETI SURAT 64

PETALING JAVA

MALAYSIA

KANDUNGAN

Muka Surat

Perutusan dari Pengerusi ... ... ... ... ... 3

BAHAGIAN I

Pendahuluan ... ... ... ... ... ... 4

Kegiatan Majlis ... ... ... ... ... ... 5

Tinjauan Umum ... ... ... ... ... ... 6

BAHAGIAN II

Majlis Daya Pengeluaran Negara ... ... ... ... 18

Kegiatan Operasi ... ... ... ... ... 21

Penghargaan ... ... ... ... ... ... 24

Lampiran 'Al'-'Gll' ... ... ... ... ... 25-46

Akaun Majlis ... ... ... ... ... ... 47

RAJA TAN SRI MOHAR BIN RAJA BADIOZAMAN,P.M.N., P.S.M. , J .M.N.

Pengerusi, Majlis Daya Pengeluaran Negara.

PERUTUSAN PENGERUSI

Semenjak penubuhannya dalam tahun 1962, Pusat Daya Pengeluaran Negara telahmenumpukan tenaga dan perhatiannya untuk mengembangkan perkhidmatannya kepadaperdagangan dan perindustrian di seluruh negara. Khidmat-khidmat yang diberi olehPusat ini adalah berupa program latihan, seminar dan ceramah-ceramah untuk kaki-tangan pengurusan dalam berbagai perkara pengurusan. Khidmat-khidmat ini diperkuat-kan lagi dengan perkhidmatan perundingan dan nasihat untuk sektor perdagangan danperindustrian. Bilangan kursus-kursus dan peserta telah meningkat dari setahun ke se-tahun. Bagi tahun 1978 sejumlah 373 kursus dan seminar telah dijalankan untuk seramai8,029 peserta. Ini ialah tambahan sebanyak 13.5% dari tahun lalu dalam jumlah aktiviti-aktiviti latihan Pusat ini. Ini adalah membuktikan penerimaan dan keyakinan yang di-berikan oleh sektor swasta dan awam di negeri ini terhadap kebolehan dan perkhidmatanPusat Daya Pengeluaran Negara.

Dengan kejayaan yang tercapai dan pengalamannya yang luas, Pusat ini telah di-tugaskan bagi merancang dan menguruskan program untuk memajukan pemiagaan danperindustrian kecil bagi memenuhi dasar negara. Program ini telah dilaksanakan denganpelancaran Program Kemajuan Usahawan dalam tahun 1976. Sungguh pun tugas iniadalah luar dari tugas-tugas biasa Pusat Daya Pengeluaran Negara tetapi Pusat ini telahmenerimanya sebagai satu cabaran.

Perkembangan perniagaan dan perindustrian kecil di bawah Program KemajuanUsahawan dijalankan dalam 3 peringkat, PKU I, PKU II dan PKU III. Di tiap-tiapperingkat, ada 4 aktiviti mengandungi latihan, susulari, nasihat dan perundingan di-tujukan kepada usahawan-usahawan yang sedia ada dan yang telah diujudkan. Di bawahProgram ini adalah dijangkakan sejumlah 17,500 peserta dari Semenanjung Malaysia,Sabah dan Sarawak akan melalui peringkat per tarn a dalam jangka masa 5 tahun. Adalahdiramalkan dari sejumlah peserta yang tersebut tadi beberapa peratus akan maju keperingkat kedua dan ketiga. Kejayaan program ini bergantung kepada khidmat susulanyang diberi kepada peserta-peserta.

Susulan adalah untuk menentukan samada peserta telah memulakan perniagaanatau perusahaan dan juga untuk memberi khidmat nasihat dan perundingan lanjutan ter-hadap masaalah atau rancangan perkembangan kepada mereka yang telah pun bemiaga.Setakat bulan Disember 1978, sejumlah 1,240 peserta yang telah menjalankan berbagaibentuk perniagaan telah pun dikunjungi. Dari 1,240 perniagaan ini 51 darinya telah di-pilih untuk menerima khidmat perundingan yang lebih dalam untuk membolehkanmereka mengatasi masaalah-masaalah mereka dari perakaunan dan kos kepada kawalaninventori dan pemasaran. Dari semenjak pelancaran program ini sehingga Disember 1978,sejumlah 268 kursus termasuk PKU II telah dijalankan untuk 6,666 peserta.

Di dalam melaksanakan program perkembangan perniagaan dan perusahaan kecil,Pusat ini akan mempastikan aktivjti-aktiviti latihan dan perundingan lain tidak terjejas.Pusat ini akan terus mengiatkan usahanya untuk menyebar dan meninggikan dayapengeluaran di Negara ini melalui penyemaian kemahiran dan pengetahuan pengurusansejajar dengan latihan-latihan yang diperlukan oleh kalangan perindustrian.

(DR) RAJA TAN SRI MOHAR BIN RAJA BAD1OZAMAN, PMN.PSMJMN,Pcngcrusi,

Majlis Daya Pengeluaran Negara.

BAHAGIAN I

PENDAHULUAN

Pusat Day a Pen gel ua ran Negara Malaysia

Pusat Daya Pengeluaran Negara telah -ditubuhkan dalam tahun 1962 sebagaisatu projek bersania oleh Kumpulan Wang Khas Bangsa-Bangsa Bersatu dan KerajaanPersekutuan dengan Pertubuhan Buruh Antarabangsa sebagai pentadbirnya. MengjkutRancangan Gerakan projek itu, Pusat Daya Pengeluaran Negara akhirnya akan berkuasasendiri.

Dalam tahun 1966 Akta (Memperbadankan) Majlis Daya Pengeluaran NegaraNombor 19 tahun 1966 telah diluluskan oleh Parlimen dan majlis menjadi sebuah badanyang berkuasa sendiri mulai daripada Ihb. Mac 1966. Akta ini dipinda oleh Akta (Pin-daan) (Memperbadankan) Majlis Daya Pengeluaran Negara 1975 (Akta A305 tahun 1975)sejajar dengan usaha-usaha perkembangan Pusat ini.

Tugas Majlis ini telah menubuh dan menyelenggarakan Pusat Daya PengeluaranNegara bagi maksud:

— Meninggikan mutu pengurusan termasuk penyeliaan pada segala peringkatdalam perdagangan dan perusahaan di Malaysia;

— Memperbaiki kecekapan perjalanan perusahaan, jualan-jualan dan pemasarandengan memberi perhatian khusus kepada kaedah-kaedah menambah dayapengeluaran, memperbaiki mutu keluaran, mengurangkan belanja-belanjadan memberi latihan dan nasihat mengenai perhubungan antara buruh den-gan pengurusan;

— Mengadakan latihan dan rancangan-rancangan lain yang boleh sebaik-baiknyamengisi kehendak-kehendak tertentu dan kehendak-kehendak tempatan dannegara pada seluruhnya;

— Menerangkan maksud-maksud, tujuan-tujuan dan usaha-usaha Pusat dan men-dapatkan kerjasama daripada kumpulan-kumpulan majikan dan pekerja;

— Menasihatkan, sebagaimana kakitangannya berkelayakan, Menteri dan per-tubuhan-pertubuhan persendirian, pertubuhan-pertubuhan atau orang per-seorangan mengenai perkara-perkara yang meliputi segala segi cara dayapengeluaran;

— Berkhidmat sebagai suatu foram untuk membincangkan masaalah-masaalahpenubuhan, pengurusan dan penyeliaan dalam perdagangan dan perusahaan;

— Membuat penyata tahunan kepada Menteri berkenaan dengan kemajuan danmasaalah-masaalah meninggikan daya pengeluaran dalam perdagangan danperusahaan dalam negara serta membuat syur-syur mengenai cara bagaimanamasaalah-masaalah itu boleh diuruskan;

— Mengada dan menguruskan perkhidmatan-perkhidmatan perunding;— Mengadakan dan mengekalkanperhubungan-perhubungan dengan pertubuhan-

pertubuhan kebangsaan mahu pun antarabangsa;— Menjalankan usaha-usaha perniagaan untuk mendapat keuntungan bagi mak-

sud penjalanan kerja-kerjanya di bawah Akta ini; dan— Membuat apa-apa perkara sebagaimana yang bersangkutan dengan atau ter-

libat daripada perjalanan kerja-kerja di bawah Akta ini.

KEGIATAN MAJLIS

Sepanjang tahun 1978, Majlis bermesyuarat sebanyak 6 kali, menyentuh di antaralain-lain perkara di bawah:-

1. Belanjawan

— Anggaran Belanjawan mengurus sebanyak $3,127,000 telah diluluskanuntuk tahun 1979.

— Kelulusan Anggaran Tambahan sebanyak 190,000 untuk 1978.

2. Kakitangan

— Pengambilan seramai 14 orang Pegawai Latihan dan Penyiasatan (PLP)dan 3 orang Pegawai Kerani.

— 2 orang Penasihat Latihan Antarabangsa telah berkhidmat dengan Pusatini selama satu setengah bulan dan 3 bulan.

3. Rancangan Pembangunan dan Latihan

— Rancangan Pembangunan Usahawan bagi Bumiputra.— Kemajuan Institiut Latihan Hotel — Restoren.— Rancangan Pembangunan Sumber Tenaga Manusia.

4. Kemajuan Kakitangan

— Latihan tempatan dan seberang laut untuk pegawai-pegawai kanan.— Kursus-kursus "Institiut" untuk Pegawai-pegawai.— Latihan tempatan untuk kakitangan rendah.

5. Bantuan Teknik dari Kerajaan-kerajaan Asing dan pertubuhan-pertubuhanantarabangsa.

— Sepanjang tahun ini Pusat ini telah menerima bantuan untuk mem-bolehkan 16 orang pegawai kanan mengikuti pelbagai rancangan latihandi seberang laut dan juga 2 orang penasihat latihan antarabangsa untukperkhidmatan jangka pendek.

TINJAUAN UMUM

Kegiatan-kegiatan Latihan

Kursus-kursus Latihan

Mengikut latihan yang telah diberi oleh Pusat, tahun 1978 telah membuat peruba-han sebanyak 13.5% di dalam penyertaan dan 10% di dalam kursus latihan. Selaras den-gan dasar kerajaan dan keperluan-keperluan perusahaan yang sentiasa berubah, Pusat initelah menumpukan usaha yang lebih di dalam Rancangan Pembangunan ke Usahawanan,Sejumlah 121 ran can gan telah diadakan untuk 2969 us ah a wan dan bakal usahawan. Ran-cangan ini adalah bertanggungjawab bagi penambahan di dalam kegiatan-kegiatan latihandari 341 rancangan untuk 7,076 peserta di dalam tahun 1977 ke 373 rancangan untuk8,029 peserta di dalam tahun 1978 (Lampiran B & C).

Kursus-kursus dan Seminar-seminar Khas

Sejumlah 15 seminar men gen ai ke wan gan Ekspot, Galakkan Ekspot, Pemasaran6 Keselamatan Perusahaan telah dianjurkan sepanjang tahun ini.

Memandangkan keperluan persekitaran ekonomi yang kian berubah dan keperluankakitangan yang berkelayakan, Pusat ini dengan kerjasama Persatuan Daya PengeluaranMalaysia telah melancarkan Rancangan Diploma Pengurusan Pemasaran yang kedua padabulan Oktober. Rancangan ini, seperti rancangan Diploma pertama juga akan dijalankanselama setahun setengah untuk 46 orang peserta.

Dalam jangkamasa yang sama Pusat ini telah menjalankan rancangannya yang ketigadalam "Pembangunan Sumber Tenaga bagj jawatan-jawatan Pen ye Ha". Rancangan selama7 minggu ini adalah bertujuan untuk mengatasi masaalah kekurangan penyelia-penyeliaBumiputra di dalam bidang Perusahaan. Rancangan ini telah dimulakan pada tahun 1976dahulu.

Kursus Latihan yang dibentuk klias "tailor-made"

Beberapa rancangan yang dibentuk khas telah dijalankan untuk berbagai organisasidi seluruh negara untuk menemui keperfuan-keperluan perusahaan dan perdagangan yangkian bertambah. Jumlah rancangan tersebut telahpun bertambah dari 68 dalam tahun1977 ke 85 di dalam tahun 1978.

Kursus-kursus PDPN/PDPM

Pusat ini telah dibantu oleh Persatuan Daya Pengeluaran Malaysia (PDPM) dalammenjalankan kursus-kursus dan seminar di seluruh negara. Pusat ini telah menganjurkansejumlah 87 rancangan bersama-sama dengan PDPM.

Khidmat Nasihat

Sepanjang tahun ini, usaha-usaha Pusat ini di dalam bidang khidmat nasihat danperundingan adalah diarahkan bagj menolong peniaga-peniaga Bumiputra, khasnya didalam bidang Pengurusan Perniagaan Runcit. Khidmat tersebut telah dijalankan untukseramai 1,862 peserta yang telah mengikuti Rancangan Pembangunan Keusahawan didalam tahun 1977. Hasil dari itu, akibatnya seramai 309 peserta telahpun memulakanperniagaan sendiri.

Khidmat perundingan ini telah dijalankan juga untuk perntagaan besar dan seder-hana khasnya di dalam bidang Perancang dan Kewangan.

Decentralisasi

Selaras dengan dasar PDPN untuk menyalurkan aktiviti-aktivitinya keseluruh ne-gara.ketiga-ketiga pejabat wilayah di Kuantan, Pulau Pinang, dan lohor telah mengada-kan 40 - 50% penambahan kursus-kursus di dalam kegiatan-kegiatan latihannya berbedzadengan kegiatan tahun dulu.

Kursus Latihan Baru

Sepanjang tahun ini 7 kursus baru telah dimulakan di bahagian-bahagian yangberikut:-

A. Pengurusan Perakaunan1. Project Evaluation and Control2. Cash Flow Management3. Budgetary Control4. Penentuan Kos

B. Jualan dan Pemasaran1. Strategies for Market Creation and Development2. Product Planning and Development

C. Industrial Relations1. Absenteeism Control System

D. Perusahaan Pelancungan1. Leadership and Human Relations for Supervisors in the Hospitality

Industry2. Industrial Relations for Supervisors in the Hospitality Industry

Seminar/Be ngkel

Seminar/Bengkel berikut telah diselenggarakan oleh PDPN secara persendirian ataudengan kerjasama organisasi lain.

1. Seminar "Wang Buat Wang" — PDPN/Kerajaan-kerajaan Negeri.

2. Seminar Keselamatan Wilayah — PDPN/Jabatan Kilang & Jentera/Kemente-rian Kesihataii/P.D.P.M.

3. Workshop "Adaptation of - PDPN/Intemational Trade Centre (khas un-Packaged Training Material" tuk peserta-peserta dari negara-negara Asean)

4. Seminar "Key to. Markets" - PDPN/Kedutaan Republik Jerman Perseku-Bremen's Services for Exports tuan, K.L.from Malaysia"

5. Seminar "Information Systems - P.D.P.N.in Public Administration"

6. Seminar "Marketing ofHandicrafts to EEC"

7. Seminar "Export Finance'

8. Seminar Wilayah "Strategiesin Export Promotion"

Kursus Khas/Rancangan dibentuk khas

- PDPN/Bahagian Perdagangan Antaraban8sa>Kem. Perd. & Perind./International TradeCentre (ITC).

- PDPN/Bahagian Perdagangan Antarabangsa,Kem. Perd. & Perind./International TradeCentre (ITC).

- PDPN/PDPM/Kerajaan Negeri Pahang.

Sepanjang tahun ini sebanyak 85 rancangan latihan telah dibentuk khas untukorganisasi-organisasi berikut: —

BU. Rancangan Organisasi Tempat

I Appreciation Seminar for TopManagement Personnel

1 Job Simplification


2 Customer Relations

2 Leadership & Human Relationsfor Managers

1 Industrial Safety I

1 Salesmanship

2 Management of Labour Relations

1 Seminar "Sales"

8 Leadership & Human Relations/On-the-Job-Training

1 Pimpinan & PerhubunganSesama Manusia

1 Supervisor as a Trainer &Instructor


1 Basic Accounting forExecutives

1 Penyelia sebagai Jurulatih &Pengajar

Perbadanan-perbadananKemajuan Ekonomi Negeri

SEH Malaysia Sdn. Bhd.

MARDEC

Asia Motors Bhd.

Nan Sing Dyeing Works

Matsushita Ind. Corp.Sdn. Bhd.

Gestetner Malaysia Sdn. Bhd.

FELDA

Carlsberg Brewery (M)Bhd.

Lembaga PerancangKeluarga Negara

Lembaga Pelabuhan Kuching



Perbadanan KemajuanEkonomi Negeri Sarawak


Fraser's Hill

Kuala Lumpur

Kuala Lumpur

Kuala Lumpur

P. Pinang

Petaling Jaya

PDPN P. Jaya

PDPN P. Jaya

Shah Alam

PDPN P. Jaya

Kuching

P. Pinang

P. Pinang

Kuching

Kuching

Bil. Rancangan


2 Groupwork & Discussion Leading

2 Leadership & Human Relations

1 Basic Supervisory Skills




1 Groupwork & DiscussionLeading Techniques

1 Menyenangkan Kerja

1 On-the-Job Safety

1 Project Evaluation & Control

1 Penjualan Kriatif

1 Salesmanship

1 Management DevelopmentProgramme

1 Kerja Kumplan & MemimpinPerbincangan

1 General Management

1 Pimpinan & PerhubunganSesama Manusia

1 Industrial Relations


1 Basic Accounting for Executives

1 Basic Business Management(Accounting)

1 Jurujual

1 Basic Business Management(Sales & Marketing)

Organisasi




Bank Bumiputra Malaysia


Syarikat Midford

Institiut Insuran Malaysia

Highland & Lowlands Co.Sdn. Bhd.




MARA

We & Wheels (M) Sdn. Bhd.

Lembaga PertubuhanPeladang



FELDA

MARDEC

Syarikat Metal Box

FELDA

Kerne nterian Perdagangan& Perindustrian

MARA

Kementerian Perdagangandan Perindustrian

Tempat

Kuching

Kuching

Kuching

Kuala Lumpur

Kuching

Kuala Lumpur

PDPN, P. Jaya

PDPN, P. Jaya

Kuching

P. Pinang

Kuching

Alor Star

Kuala Lumpur

PDPN, P. Jaya

Kuching

P. Pinang

P. Pinang

Kuala Lumpur

Petaling Jaya

Kuala Lumpur

PDPN, P. Jay a

Alor Star

PDPN, P. Jaya

Bil. Rancangan

1 Kumpulan Kerja dan MemimpinPerbincangan

1 Pimpinan dan PerhubunganSesama Manusia

1 Disiplin dalam Industri




1 Industrial Relations forSupervisors



1 Penyelia sebagai Jurulatih& Pengajar


1 Perhubungan Perusahaan untukPenyelia

1 Filing & Records Management

1 Critical Path Method

1 Financial Management

1 Costing

1 Effective Selling

1 Discipline in Industry

I Grievance Handling


Organisasi

Perbadanan PembekalanLetrik Sarawak (SESCO)

MARA

Perbadanan PembekalanLetrik Sarawak

Lembaga Tembakau Negara

Perils Plantations

Syarikat Jengka


Syarikat Midford


Perbadanan PembekaldnLetrik Sarawak

Bank Bumiputra


MARDEC

MARDEC



Pernas Edar


Lembaga Pelabuhan Kelang

Rasa Sayang Hotel

Tempat

Kuching

AlorStar

Kuching

Kota Bharu

Perlis

Jengka

Kuching

Kuala Lumpur

Kuching

Kuching

Kuala Lumpur

Kuching

PDPN, P. Jaya

PDPN, P. Jaya

Kuching

Kuching

PDPN, P. Jaya

Kuching

Klang

P. Pinang

10

Bit. Rancangan

1 Leadership & Human Relationsfor Supervisors in the HospitalityIndustry

1 Conference Leading &Instruction Techniques

1 Food Service

1 Organisation & Methods




I Menyenangkan Kerja

1 Perhubungan Perusahaan untukPekerja

85

Organisasi

Rasa Sayang Hotel


Petronas

Syarikat Jengka

Lembaga PertubuhanPeladang

Perlis Plantations


Syarikat Jengka


Tempat

P. Pinang

P. Pinang

PDPN,P. Jay a

Jengka

PDPN, P. Jaya

Perlis

Kuching

Jengka

Kuching

11

Penyertaan Bumiputra

Bahagian Perkhidmatan Bumiputra PDPN telah menjalankan kegjatannya denganbertambah pesat lagi tahun ini terutama dalam rancangan Pembangunan Keusahawanan(EDP).

Berikut adalah aktiviti-aktiviti besar yang diselenggarakan oleh Bahagian Perkhid-matan Bumiputra Pusat ini dalam pelaksanaan rancangan EDP:-

(a) Bahagian ini telah menjalankan:i) H6kursusEDPI bagi 2392 peserta

ii) 5 " EDP II bagi 79 pesertaiii) 1 " EDP I bagi 26 orang pegawai pembangunan RISDAiv) 1 " Pra EDP untuk 16 orang pegawai pembangunan KKBS.v) 2 seminar susulan sehari untuk ahli-ahli jawatankuasa Negeri Melaka

dan Negeri Sembilan.vi) 1 ceramah pra EDP bagi 62 orang pelatih-pelatih tentera yang sedang

menjalani latihan peralihan.vii) 9 seminar sehari Wang Buat Wang untuk 456 orang peserta telah di-

jalankan seluruh Malaysia.

(b) Mesyuarat Jawatankuasa Bersama Peringkat Kebangsaan yang terdiri dariPDPN, MARA, KKBS, RISDA dan Bahagian Hal Ehwal Bekas Perajurit,Kementerian Pertahanan telah diadakan sebanyak 8 kali sepanjang tahun ini.

(c) Sebanyak 8 seminar susulan sehari dan penyampaian sijil telah diadakanuntuk 1,779 peserta kursus.

(d) $,806 surat susulan telah dihantar kepada bekas peserta setakat ini.

(e) Seramai 950 orang peserta EDP I yang menjalankan perusahaan telah diberikhidmat nasihat dan perundingan.

(0 Sebanyak 51 perusahaan telah mendapat khidmat kajian perniagaan merekadari PLP Pusat ini untuk mengembangkan dan mempelbagaikan perniagaanmereka.

(g) Pihak PDPN telah membantu 20 orang usahawan yang dipilih membentang-kan kes-kes mereka ke bank-bank tertentu untuk mendapat pinjaman.

(h) Khidmat-khidmat susulan telah diberi kepada 1,862 peserta kursus bagitahun 1977 yang belum berniaga, Hasil dari aktiviti-aktiviti tersebut seramai309 usahawan bam telah "dilahir".

12

Kursus-kursus yang dianjurkan bersama oleh PDPN dengan Persatuan Daya PengeluaranMalaysia.

PDPN telah mendapat bantuan dan sokongan dari Persatuan Daya PengeluaranNegara melalui cawangan-cawangannya di Semenanjung Malaysia, Sabah dan Sarawak.

Rancangan kedua Diploma Pengurusan Pemasaran yang dianjurkan bersama telahdilancarkan di dalam bulan Oktober. Rancangan ini seperti rancangan pertama adalahbertujuan untuk mengadakan satu golongan eksekutif pemasaran yang boleh menemuikeperluan-keperluan perdagangan dan perusahaan yang makin kompleks di Malaysia.Seramai 46 orang peserta dari sektor awam & swasta sedang mengikuti rancangan iniyang memakan masa selama setahun setengah.

Persatuan Daya Pengeluaran Malaysia bersama-sama dengan PDPN telah mengan-jurkan rancangan-rancangan berikut.

Bil. Kursus

7 Leadership and Human Relations for Managers6 Discipline in Industry6 Supervisor as a Trainer and Instructor5 Job Simplification5 Pimpinan dan Perhubungan Sesama Manusia4 Industrial Safety I4 Basic Accounting for Executives3 Leadership and Human Relations3 Grievance Handling3 Industrial Safety II3 Financial Management3 Costing2 Industrial Relations for Employees2 Industrial Relations for Supervisors2 Filing and Records Management2 Introduction to Personnel Management2 Penyelia sebagai Jurulatih dan Pengajar2 Groupwork and Discussion Leading2 Kerja Kumpulan dan Memimpin Perbincangan2 International Restaurant Service I2 Project Evaluation and Control2 Introduction to Accounting Practices1 Critical Path Method1 Quality Control1 Menyenangkan Kerja1 Organisation and Methods1 Regional Safety Seminar1 Import & Export Procedure and Documentation1 Introduction to Marketing Management1 Memulakan Perniagaan Ekspot dan Tatacara Dokumentasi1 Sales Management1 Perhubungan Perusahaan untuk Penyelia1 Management of Labour Relations1 Disiplin dalam Perusahaan

13

1 Pengenalan Perakaunan1 Budgetary Control1 Cost Reduction

87

Perkhidmatan Perundingan Pengurusan

Perkhidmatan perundingan dan nasihat dalam bidang pengurusan yang telah di-tawarkan oleh Pusat ini terutama sekali untuk usahawan Bumiputra telah kian bertam-bah. Ini disebabkan kerana tumpuan yang kuat terhadap perkhidmatan dan susulanperundingan kepada perniagaan-perniagaan kecil.

Aktiviti susulan yang penting untuk Pembangunan Usahawan yang sudah berniagasecara kecil-kecilan & juga secara pertengahan sekarang ini adalah bahagian yang utamadalam rancangan Pusat untuk Pembangunan Usahawan. Semasa dalam Rancangan Pem-bangunan Usahawan ini, sebahagian daripada kerja-kerja susulan dijalankan dengan mem-buat beberapa lawatan ke tempat setiap peserta-peserta yang telahpun berniaga dalamlingkungan masa selama enam bulan. Ini bukan sahaja bertujuan untuk mengkaji masaalah-masaalah yang mereka hadapi tetapi juga untuk mengasingkan halangan pembangunanperniagaan dan akan diserahkan kepada pihak-pihak berkuasa untuk perhatian dan tin-dakan mereka selanjutnya.

Sepanjang tahun ini, pegawai-pegawai perundingan dari Pusat ini telah membuat800 lawatan ke tempat peserta-peserta Pembangunan Usahawan. Dari lawatan tersebutkami dapat tahu yang 600 daripada mereka menjalankan perniagaan mereka sendiri, dan109 didapati mempunyai potensi untuk berkembang.

Buat masa sekarang 51 telahpun diberikan perkhidmatan perundingan pengurusan.

Aktiviti-aktiviti lain yang telah dijalankan termasuk:-

(a) Projek Rancangan yang menyeluruh untuk pembangunan Hotel yang telahternama di Pantai Timor.

(b) Perkhidmatan Perundingan untuk syarikat bas yang bersaiz pertengahandalam bidang kewangan dan strategi perniagaan.

(c) Perkhidmatan Nasihat untuk 19 kontrektor bangunan yang bersaiz kecilataupun secara pertengahan dalam bidang jangkaan perancangan & kewangan.

Perkhidmatan Penyelidikan Pengurusan dan Penerangan (MARIS)

Perjalanan lancar beberapa aktiviti-aktiviti di pejabat cawangan telah menampakanlagi penambahan pertanyaan ingin tahu dari masyarakat mengenai Pusat ini dan fungsi-fungsinya. Setengah dari pertanyaan adalah mengenai ekspot, impot, jenis dan quantitibarangan-barangan tertentu yang dikeluarkan di Malaysia. Setiap pertolongan dan pene-rangan-penerangan yang tertentu akan diberikan kepada bahagian latihan dan juga peja-bat-pejabat cawangan agar setiap aktiviti dapat dijalankan dengan lebih berkesan lagi.

Pusat ini setiap masa akan menentukan yang segala butir surat mesyuaratnya meng-ikut kepada industri dan lokasinya tidak kebelakangan demi untuk mengumpulkansegala penerangan aktiviti-aktivitinya.

14

MARIS juga menyimpan dan mengumpul segala penerangan mengenai aktivitiPusat ini bertujuan untuk menganalisa, merancang dan juga untuk penyampaian rengkas.

Tidak ketinggalan juga, MARIS memproses setiap permintaan dari Bahagian LatihanPusat ini, untuk filem latihan dalam bidang pengurusan sebelum ianya dibeli. Selaras den-gan beberapa perkembangan aktiviti amnya dan kepada keperluan pejabat cawangankhasnya, 38 lagi filem mengenai latihan dibelikan. Filem-filem tersebut kebanyakandarinya adalah dalam bidang Perakaunan, Perhubungan Perusahaan, Penjualan, Keselama-tan Perusahaan dan Kemajuan Pengurusan. Pada masa yang sama juga beberapa filempopular tambahan juga dibelikan untuk menampung keperluan perpustakaan di PejabatCawangan. Kedudukan penyuntingan filem-filem sekarang ialah 254 tajuk.

Perpustakaan

Melalui tinjauan tahunan, kita dapat melihat yang segala aktiviti perkhidmatan yangdijalankan oleh pusat ini kian bertambah.

Perpustakaan ini menentukan perkembangannya dengan cara menambahkan lagi750 jilid dan 118 tajuk baru & periodical. Buat masa ini ia mempunyai 9,150 jilid, 653jernel, dan 124 jernal yang berjilid.

Sebahagian daripada perpustakaan ini mengandungi panduan, pimpinan dan ka-talok-katalok pengeluar untuk rujukan, terutama sekali kepada Usahawan-usahawan yangmemerlukan penerangan mengenai peluang-peluang perniagaan dan perhubungan dalamAmerika Syarikat.

Satu pameran buku Pengurusan telah diadakan di Pusat ini dengan kerjasama daripengedar yang terkemuka dalam bulan September.

Percetakan-percetakan tersebut di bawah telah pun dibentangkan dalam tahun ini:

(a) Katalog filem-filem Latihan Pengurusan(b) Bibliografi mengenai Pimpinan & Perhubungan Sesama Manusia(c) Pemberita No. 11, Mei - Dis. 1977 dan

No. 12, Jan.-April, 1978.(d) Berita Perpustakaan.

Jumlah pengguna-pengguna yang berdaftar ialah 465 dan 2,900 buah buku danmajalah berkala telahpun dipinjamkan. Dua puloh penyelidik terdiri daripada sektorswasta, ahli perseorangan dan institusi akademik yang menggunakan rujukan & kemu-dahan perpustakaan ini, dan 6 ahli Jawatankuasa penyelidikan dari Kongress KesatuanSekerja Malaysia telah melapangkan masa untuk menggunakan kemudahan ini. Pusat inijuga menerima pelajar-pelajar Sains Perpustakaan untuk latihan amali.

Perhubungan Awam dan Publisiti

Segala usaha untuk menggalakkan dan member! publisiti terhadap aktiviti-aktivitiPusat ini melalui media televisyen, radio dan surat khabar masih dikekalkan melaluiPerhubungan Awam dan kempen-kempen publisiti.

15

Dengan bertambahnya kegunaan iklan-iklan melalui surat khabar untuk menggalak-kan rancangan latihan Pusat ini, pengambilan bahagian dalam rancangan baru adalahmemuaskan.

Ceramah dalam beberapa aspek pengurusan begitu juga percetakan risalah-risalahdan bahan-bahan lain yang bersangkut paut telahpun digunakan untuk menyebar konsepdaya pengeiuaran ke seluruh negara.

Rancangan perhubungan awamnya termasuk juga pemberian layanan-layanan ke-pada beberapa pelawat-pelawat !uar dan kumpulan pengkaji-pengkaji tempatan.

Pejabat-pejabat cawangan

Tahun ini telah memperlihatkan pembangunan yang lebih pesat di 3 pejabat ca-wangan. Ini adalah ternyata memandangkan kepada bilangan-bilangan kursus yang lebihluas dalam aktiviti-aktiviti latihan pengurusan seperti mengadakan workshop & seminar,syarahan-syarahan khas dan ruangan untuk perkhidmatan nasihat & perundingan.

Di bawah adalah review aktiviti-aktiviti latihan bagi tiap-tiap pejabat.

Kuantan

Bil. Kursus

32222111

Melahir dan Membina Usahawan (EDP I)Melahir dan Membina Usahawan (EDP II)Seminar "Wang Buat Wang"Pimpinan & Perhubungan Sesama ManusiaGrievance HandlingIntroduction to Accounting PracticesPen gen al an PerakaunanIntroduction to Personnel ManagementMemulakan Perniagaan Ekspot dan Tatacara DokumentasiRegional Seminar on Strategies in Export PromotionFiling & Records ManagementPerhubungan Perusahaan untuk PenyeliaCritical Path Method

Bil. Peserta

84041

1072668

25108

70181214

47 1185

Penang19 Melahir dan Membina Usahawan (EDP I)

1 Melahir dan Membina Usahawan (EDP II)2 Seminars "Wang Buat Wang"6 Supervisor as a Trainer & Instructor4 Leadership & Human Relations for Managers4 Job Simplification2 Leadership & Human Relations2 Pimpinan & Perhubungan Sesama Manusia2 Industrial Safety I1 Industrial Safety II1 On-the-Job Safety

48018

16511864612464291622

16

1 Filing & Records Management 131 Management of Labour Relations 191 Grievance Handling 131 Cost Reduction 131 Basic Accounting for Executives 71 Jurujual 261 Penjual Kriatif 381 Conference Leading and Instruction Techniques 221 General Management1 Leadership & Human Relations for Supervisors in the

Hospitality Industry 61 International Restaurant Service I 9

55_ J245_

Johore Bahru

18 Melahir dan Membina Usahawan (EDP I) 4201 Melahir dan Membina Usahawan (EDP II) 122 Semhars "Wang Buat Wang" 862 Discipline In Industry 291 Perhubungan Perusahaan untuk Penyelia 161 Grievance Handling 191 Budgetary Control 121 Introduction to Accounting Practices 101 Pengenalan Perakaunan 81 Leadership & Human Relations 181 Leadership & Human Relations for Managers 171 Pimpinan & Perhubungan Sesama Manusia 111 Industrial Safety I 151 Industrial Safety II 9I Job Simplification 12I Organisation and Methods 111 Quality Control 161 Introduction to Marketing Management 181 Import/Export Procedures & Documentation 201 International Restaurant Service I 9

39 758~

17

BAHAGIAN II

MAJLIS DAYA PENGELUARAN NEGARA

Struktur Majlis

Sebagaimana yang terkandung di dalam Akta (Pindaan) (Memperbadankan) MajlisDaya Pengeluaran Negara 1975, Pengerusi dan ahli-ahli Majlis dilantik oleh MenteriPerdagangan dan Perindustrian. Pengarah, Pegawai eksekutif Pusat, yang dilantik olehMajlis dengan persetujuan Menteri, adalah juga ahli Majlis. Ahli-ahli Majlis selain dariPengerusi dan Pengarah pusat adalah wakil-wakil kerajaan, pengurusan,buruh,majikan,perindustrian, industri pengilangan, kewangan industri dan kepentingan kemajuan indus-tri.

AHLI-AHLI MAJLISPengerusiY.M. Raja Tan Sri Mohar bin Raja Badiozaman, P.M.N., P.S.M., J.M.N.

Pengarah

Y.B. Dato' Abu Kassim bin Haji Mohamad, D.S.I.J., J.M.N., K.M.N.

Wakil-waktl Kerajaan

Kementerian Perdagangan danPerindustrian

Jabatan Perdana Menteri

Kementerian Buruh dan TenagaRakyat

Pcrbendaharaan

Kementerian Pertanian

Universiti Teknoloji Malaysia

Negeri Sabah

Negeri Sarawak

Wakil-wakil sektorSwasta,Institusi Perniagaan,Industr i ,Pembuatan,Kewangan,Pengurusan Buruh & Majikan

Encik Kamaruddin bin NordinPengarah Bahagian Perindustrian.

Puan Serject Kaur,Ketua Penolong Pengarah,Perancang Tenaga Rakyat.

Encik Mahmud bin IdrisTimbalan Ketua Setiausaha.

Puan Umikalsum bte. Mohd NohPenolong Pengarah Belanjawan

Encik Abdul Azmi bin Abdul TahrimTimbalan Ketua Setiausaha II.

Encik Abdul Hamid bin TahirTimbalan Naib Canselor

Encik Ramie b. DuaTimbalan Pengarah B.Unit Penyertaan BumiputraPejabat Ketua Menteri, Sabah.Y.B. Datuk Abang Haji Yusof Puteh, P.N.B.S., J.S.M.Timbalan Setiausaha NegeriPejabat Ketua Menteri, Sarawak.

Encik Yong Poh KonPersekutuan Pekilang-Pekilang Malaysia

Encik Zulkifli b. Mohd. NoorBank Pertanian Malaysia

18

- Y.B, Dato' Shamsuri bin Haji Ali,D.P.M.J., P.I.A., A.M.N., P.S.K., P.J.K.Perbadanan Kemajuan Ekonomi Negeri Johor

- Tuan Haji Mohd. Rasli b. Mohd. Nawi,K.M.N.,J.M.N.Majlis Amanah Rakyat.

- Y.B. Datuk Mohamad Yusoff bin Haji Ahmad,P.P.M.P., P.J.K.(Persendirian)

- Encik Samuel A. Abishegam, K.M.N.,Majlis Kesatuan-Kesatuan Majikan Malaya

- Encik Ibrahim bin HassanPersatuan Daya Pengeluaran Malaysia

- Encik V. Baradan,Kongress Kesatuan Sekerja Malaysia

- Encik Zabir bin Bajuri,Dewan Kebangsaan Perniagaan Malaysia

- Dr. Tavcisius Chin Nyet LeongYayasan Pengurusan Malaysia

Setiausaha Kepada Majlis - Puan Halimah Ali,SetiausahaPusat Daya Pengeluaran Negara

Jawatankuasa

Ahli-ahli Jawatankuasa yang dilantik oleh Majlis untuk Tahun ini adalah sepertiberikut:—

Jawatankuasa Perjawatan1. Encik Kamaruddin bin Nordin - Pengerusi2. Encik Mahmud bin Idris3. Encik Samuel Abishegam K.M.N.4. Puan Umikalsom bte. Mohd. Noh5. Encik V. Baradan6. Y.B. Dato' Abu Kassim b. Haji Mohamed

D.S.I.J., J.M.N., K.MN. (Pengarah PDPN)

Jawatankuasa Kewangan1. Y.B. Dato' Abu Kassim bin Haji Mohamed - Pengerusi

D.S.I.J., J.M.N., K.M.N. (Pengarah PDPN)2. Encik Abdul Hamid bin Tahir3. Puan Umikalsom bte. Mohd. Noh4. Tuan Haji Abdul Azmi b. Abdul Tahrim5. Y.B. Datuk Mohamad Yusoff bin Haji Ahmad,

P.P.M.P., P.J.K.6. Puan Sarject Kaur

19

Jawatankuasa Program dan Perancang1. Y.B. Dato' Abu Kassim bin Haji Mohamed — Pengerusi

D.S.U., J.M.N., K..M.N. (Pengarah PDPN)2. Encik Yong Poh Kon3. Encik Samuel Abishegam, K.M.N.4. Encik V. Baradan5. fincik Zabir bin Bajuri6. Encik Kamaruddin bin Nordin

Mesyuarat

Mesyuarat-mesyuarat seperti berikut telah diadakan sepanjang tahun ini:—

Mesyuarat Majlis — 6 kaliJawatankuasa Kewangan — 3 kaliJawatankuasa Perjawatan — 5 kaliJawatankuasa Program & Perancang — 3 kali

20

KEGIATAN OPERASI

Yunit-yunit Operas!PDPN mempunyai 8 Bahagian Latihan, sebuah Perkhidmatan Perundingan Pengu-

msan, Perkhidmatan Penyelidikan Pengurusan dan Penerangan (MARJS) dan sebuahBahagian Pentadbiran (Lampiran F).

Kakitangan

PDPN mempunyai seramai 140 orang kakitangan (Lampiran Gl).Perlantikan — 14 orang Pegawai Latihan & Penyiasatan (PLP) dan 3 orang

Kerani (Lampiran G2).Perletakan Jawatan — 8 orang PLP dan 4 orang kakitangan rendah (Lampiran G2-3)Persaraan — seorang kakitangan (Lampiran G3)

Kemajuan Kakitangan

Sepanjang tahun ini, beberapa orang kakitangan PDPN telah dipilih untuk meng-ikuti berbagai jenis rancangan-rancangan latihan tempatan dan di seberang laut. Disamping itu Pusat ini juga mengadakan latihan "dalam" di dalam berbagai bidang untukmenambahkan pengetahuan dan kemahiran pegawai-pegawai dan penasihat perundingPDPN.

Seramai 16 orang kakitangan telah mengikuti rancangan-rancangan latihan seberanglaut yang dianjurkan oleh Kerajaan-kerajaan Asing dan Pertubuhan-pertubuhan Antara-bangsa.

Bantuan dari Negara Asing

PDPN terus mendapat faedah dari Rancangan Bantuan Teknik Kerajaan RepublikJerman Barat, Jepun, India, Austria dan United Kingdom. Organisasi-organisasi sepertiInternational Trade Centre, UNIDO dan International Labour Organisation di bawahRancangan Pembangunan Bangsa-Bangsa Bersatu, juga memberikan bantuan kepadakegiatan-kegiatan PDPN dengan mengadakan kemudahan-kemudahan latihan seperti bia-siswa-biasiswa dan pakar-pakar latihan.

Sepanjang tahun ini, PDPN terus mendapat khidmat dari penasihat-penasihat an-tarabangsa yang berikut.

1. R. N. Shivpuri (India) - M.B.A. (New Delhi)— Bahagian Jualan & Pemasaran M.A. Econs. (New Delhi)

Graduate Programme (IMI, Harvard BusinessSchool)

2. Rudolf Schaffer (Austria) - Superior Hotel School (Vienna)— Bahagian Perusahaan Hotel Consultant

Pelancungan

3. Akimasa Inoue (Jepun) - M.A. Econs (Waseda University)— Bahagian Jualan & Pemasaran President, International Market Development

Ltd.(Japan)Management Consultant (Japan)Member of the Central Committee of theAsian Federation of UNESCO

21

4. Frank Slater (U.K.)- Bahagian Pengurusan Perakaunan

5. Patrick M. Barry (Repubiik,Jerman Persekutuan)- Bahagian Perkhidmatan Bumi-

putra

6. Alwyn John Young (U.K.)- Bahagian Perkhidmatan

Bumiputra

7. Leonard G. Hawkins (U.K.)- Bahagian Kejuruteraan

Perusahaan

Management AccountantA.C.M.A. (England)

M. Sc. (England)Fellow Inst. of Director (England)M.Inst .M. (Ireland)Management Consultant

Management & Industrial Consultant(Economist/Industrial Engineer)

Management ConsultantB. Sc. (England) LondonA.M.I.C.E. (U.K.)A.M.I. Mech. E. (U.K.)

2 orang penasihat latihan yang mengadakan perkhidmatan jangka pendek telahjalankan kajian-kajian seperti berikut: -

men-

(1) Latihan untuk Kontrektor-kontrektor Kecil.(2) Pembangunan Keusahawanan di dalam perusahaan-perusahaan perkilangan

dan prosesan.

22

PERISTIWA-PERISTIWA PENTING

1. Ceramah Makan Malam bertajuk "The Investment Climate in Malaysia" — 29hb. MacSebuah ceramah khas yang dianjurkan bersama oleh PDPN dan Persatuan Daya

Pengeluaran Malaysia (PDPM) telah diadakan untuk seramai 200 pengurus-penguruskanandari sektor swasta. Pensyarah. undangan untuk ceramah tersebut ialah Y.A.B.Dato Seri Dr. Mahathir Mohamed, Timbalan Perdana Menteri, merangkap Menteri Per-dagangan dan Perindustrian. Beliau telah menyampaikan ceramah di atas tajuk "TheInvestment Climate in Malaysia".

2. Derma dari Kerajaan Republik Jerman Barat - 21hb. April

T.Y.T. Dr. W. E. Ritter, Duta Besar Republik Jerman Persekutuan ke Malaysia telahmenyampaikan kepada Pusat ini sebuah kereta projek dan alat-alat pandang dengaryang berjumlah $40,000.00

3. Upacara Penyampaian Sijil Tahunaa - 29hb. April, 1979

Y.A.B. Dato Seri Dr. Mahathir Mohamed telah menyampaikan Sijil-sijil kepadalebih kurang 500 peserta kursus-kursus yang dijalankan di negeri Selangor dan tempat-tempat berdekatan.

4. Peuyampaian Sijil kepada peserta-peserta Rancangan Pembangunan Sum her TenagaManusia (HRD) - 23hb. OktoberY.B. Datuk Abdul Samad bin Idris, Menteri Kebudayaan, Belia dan Sukan telah

menyampaikan sijil-sijil kepada 14 orang peserta-peserta Rancangan "PembangunanSumber Tenaga Manusia bagj jawatan-jawatan penyeliaan untuk Bumiputra".

5. Lawatan Resmi oleh Settausaha Parlimen Kementerian Perdagangan dan Perindus-trian

Y.B. Encik Abu Hassan bin Hj. Omar, Setiausaha Parlimen, Kementerian Perda-dagangan & Perindustrian telah meresmikan pembukaan sebuah kursus bertajuk "Ba-sic Business Management" khas untuk pegawai dari Kementeriannya. Oleh sebab lawatantersebut adalah lawatan resmi yang pertama bagi beliau, maka sebuah taklimat mengenaikegiatan-kegjatan pusat telah disampaikan.

6. Pelancarau Rancangan yang kedua Diploma di dalam Pengurusan Pemasaran -23hb. OktoberY.B. Dato' Lew Sip Hon, Timbalan Menteri Perdagangan dan Perindustrian telah

melancarkan Rancangan yang kedua Diploma di dalam Pengurusan Pemasaran.

7. Lawatan Resmi oleh Y.A.B. Dato Seri Dr. Mahathir Mohamed - 4hb. DisemberY.A.B. Dato Seri Dr. Mahathir Mohamed, Timbalan Perdana Menteri, selaku Men-

teri Perdagangan & Perindustrian telah membuat lawatan resmi ke PDPN dan diberisebuah taklimat mengenai kegiatan-kegiatan dan kemajuan Pusat ini.

8. Lawatan oleh Ketua Pengarah, J aba tan Perkhidmatan Awam (PSD) - 19hb.DisemberTan Sri Hashim bin Aman, Ketua Pengarah Jabatan Perkhidmatan Awam telah

melawat Pusat ini dan diberi sebuah taklimat mengenai kegiatan-kegiatan Pusat ini olehPen gar ah ny a.

23

PENGHARGAAN

Majlis mengucapkan setinggi-tinggi terimakasih kepada:—

— Kerajaan Persekutuan dan Negeri;

— Kerajaan Persekutuan Republik Jerman, U.K., Austria, Jepun, India;

— Rancangan Colombo dan Rancangan Pembangunan Bangsa-Bangsa Bersatu;

— Organisasi-organisasi dan indii'idu-individu;

— Persatuan Daya Pengeluaran Malaysia;

— Akhbar-akhbar, Radio dan Talivisyen Malaysia.

24

Lampiran Al

Bil. Kursus/SeminarKursus

116591

11

133

Kursus

6712432

Kursus1664211

Kursus36422431111

31

32

RENGKASAN KURSUS DAN SEMINAR 1977

Bahagian Perkhidmatan Bumiputra

Melahir dan Membena Usahawan- EDPIMelahir dan Membena Ushawan — EDP IISeminar "Wang Buat Wang"Human Resources Development for Bumiputra

Supervisory PositionsSeminar Susulan KhasPre EDP

BaJiagian Kejuruteraan Perusahaan

Organisation and MethodsFiling and Records ManagementWork StudyProduction Planning and ControlCritical Path MethodQuality ControlMaterials Handling

Bahagian Perkhidmatan Perusahaan KecilJob SimplificationIndustrial Safety IIndustrial Safety IIMenyenangkan KerjaOn the Job SafetyRegional Safety Seminar

Bahagian Perakaunan PengurusanIntroduction to Accounting PracticesBasic Accounting for ExecutivesCostingCost ReductionBudgetary ControlFinancial ManagementProject Evaluation and ControlBasic Business Management (Accounting)Seminar on "Information Systems in Public Administration'Management Development Programme in AccountingAppreciation Seminar for Top Management Personnel of

SEDC'sPengenalan PerakaunanTatacara Perakaunan untuk Peniaga Pembinaan

BO.Peserta

289079

452

257915

79160

1732565329

*426

27090433522

152"612"

28104562828957318821516

441

596

25

Lampiran A2

Bil. Kursus/Seminar

Kursus54222111111111

211111111

34

Kursus5

1585114

101I11

1322

70

Bil.Peserta

Bahagian Jualan dan PemasaranSalesmanship 95Sales Management 46Introduction to Marketing Management 29Profits Through Advertising 26Import Procedures and Documentation 38Export Procedures and Documentation 22Marketing Research 25Product Planning and Development 46Strategies for Market Development & Creation 46Distribution Marketing 56Regional Seminar on Strategies-in Export Promotion 70Seminar on Export Finance 35Seminar on Marketing of Handicrafts to the EEC 18Seminar on Key to the Markets — Bremen Services for 96

Exports from MalaysiaCustomer Relations Training 26Basic Business Management (Sales) 18Management Development Programme in Sales and Marketing 15Effective Selling of Ideas 26Sales Seminar 60Jurujual 26Penjualan Kriatif 38Pengurusan Runcit 12Memulakan Perniagaan Ekspot dan Tatacara Dokumentasi 40

909

Bahagian Kemajuan Pengurusan >nLeadership and Human Relations 75Leadership and Human Relations for Managers 276Leadership and Human Relations/On the Job Training 225Introduction to Personnel Management 65Training Methodology 23Motivation and Job Satisfaction 15Groupwork and Discussion Leading Techniques 55Supervisor As A Trainer and Instructor 179Communication in Industry 12General Management 18Basic Supervisory Skills 29Conference Leading and Instruction Techniques 22Pimpinan dan Perhubungan Sesama Manusia 238Kerja Kumpulan dan Memimpin Perbincangan 36Penyelia sebagai Jurulatih dan Pengajar 36

1304

26

Lampiran A3

Bil. KursusSeminarKursus

4125651511

31

Kursus4

24121211

18

Bahagian Perhubungan Perusahaan

Industrial Relations for SupervisorsIndustrial Relations for EmployeesIndustrial Relations for Trade Union ExecutivesManagement of Labour RelationsDiscipline in IndustryGrievance HandlingIndustrial Relations and Labour LawsPerhubungan Perusahaan untuk PenyeliaDisiplin dalam PerusahaanPerhubungan Perusahaan untuk Majikan-Majikan

Bahagian Perusahaan Pdancungan

Leadership and Human Relations for SupervisorsIn the Hospitality Industry

Kitchen ManagementInternational Restaurant Service IInternational Restaurant Service IIFront Office ProceduresSupervisory Hotel HousekeepingInstitutional Cooking and Catering ManagementFood ServiceSupervisor As A Trainer and Instructor in The

Hospitality Industry

BilPeserta

71222778776731661531

485

32

193510148

23106

TsT

27

1978

1977

1976

1975

1974

1973

1972

1971

1970

1969

1968

1967 .

1966 ,

1965 .

1964 .

1963 .

1962 .

JUMLAH BILANGAN KURSUS/SEMINAR DAN PESERTA 1962-1978 Lampiran B

8,029

341

229

205

201

152

133

114

114

91

417

28

1 4,079

I 4.120

1 3,626

I 2.784

1 2.472

1 1,939

1 1,764

H 76;

1

0

1 1,389

1 1.121

7,076

105

KUNCI

Jumlah Bilangan Kursus/Seminar

Jumlah Bilangan Peserta.

1,000—I—2,000

——I——3,000 4,000

——I—5,000

——I——6,000

——I——7,000

——I——8,000

Lampiran C

PECAHAN PESERTA-PESERTA MENGIKUTI BAHAGIAN 1970-1978

BAHAGIAN

Perkhidmatan Bumiputra(ditubuh dalam 1973)

Kejuruteraan PerusahaanPerkhidmatan Perusahaan

KecilPerakaunan PengurusanJualan dan PemasaranKemajuan Pengurusan

Perhubungan PerusahaanPerusahaan Pelancungan

JUMLAH

1970A-

24--136413-114

B-

358_

-288907211_

1764

1971A-

1195

1340279

114

B-

23716284

228684436108

1939

1972A—

2498

165326-

133

B—

556139129291922435-

2472

1973A

35

2299

114620-

152

B577

468165138236787413-

2784

1974A57

221214205420

2201

B1014

431216288375902377

233626

1975A

50

2016132343337

205

B1209

364249248465750700135

4120

1976A

60

24201726443216

239

B1214

455390202433766475144

4079

1977A123

22252834613612

341

B3083

382483498917967523223

7076

1978A133

25303234703118

373

B3540

426612596909

1304485157

8029

A — Kursus/SeminarB — Peserta

Lampiran D

PERATUS PECAHAN BILANGAN PESERTA-PESERTAMENGIKUT BAHAGIAN 1978

Baliagian

Perkhidmatan Bumiputra

Rancangan Pembangunan KeusahawananEDP IEDP II

Rancangan Rancangan Lain

Kejuruteraan PerusahaanPerkliidmatan Perusahaan KecilPerakaunan PengurusanJualan dan PemasaranKemajuan PengurusanPerhubungan Perusahaan

Perusahaan PelancunganJUMLAH

Kursus/Seminar

1165

1211213325303234703118

373

Peserta

289079

2969571

3540426612596909

1304485157

8029

%

44.1

5.37.67.4

11.316.36.02.0

100.0

PERATUS PECAHAN BILANGAN PESERTA-PESERTA BUMIPUTRA DANBUKAN BUMIPUTRA MENGIKUT BAHAGIAN-BAHAGIAN 1977

Bahagian

Perkliidmatan BumiputraKejuruteraan PerusahaanPerkhidmatan Perusahaan KecilPerakaunan Pengurusan

Jualan dan Pemasaran

Kemajuan PengurusanPerhubungan PerusahaanPerusahaan Pelancungan

JUMLAH KECIL

JUMLAH

Bumiputra

3539236196320409791278

765845

BukanBumiputra

1190

416

27650051320781

21848029

%Bumiputra

44.12.92.44.05.19.93.41.0

72.8

% BukanBumiputra

02.45.23.46.26.42.61.0

27.2100%

30

Lampiraii E 1

RANCANGAN MELAHIR & MEMBENA USAHAWANPECAHAN BAGI TAHUN 1978

(1) Peratus Usahawan yang dilahirkan = 4419342.3%*

x 100%

(2) Jenis-jenis perniagaan yang mereka jalankan ialah:(a) Perkhidmatan

(b) Perkilangan

(c) Lain-lain

1. Pam Minyak 12. Bengkel 13. Kedai makanan/minuman 54. Ru licit 75. Membuat Logo 16. Binaan 27. Menjual Buah 38. Menjual barang daripada kulit 19. Membekal alat-alat sain 1

10. Menjual pakaian 211. Membaiki alat Electronic 112. Semaian Pokok Buahan 113. Membeli Getah 2

1. Jahitan 82. Perusahaan Batek 13. Membuat Perabut 14. Photography 2

1. Menternak Ayam Daging 3

Jumlah

29

12

3

44

31

Lampiran E2

SUSULAN BAGI PESERTA EDP 1976 - 1978SUSULAN SECARA BERSURAT

Bagi PesertaTahun:

1976

1977

1978

Tarikh SuratDihantar

Jun 1977Julai 1977Februari 1978Julai 1978

Februari 1978Jun 1978Oktober 1978

Julai 1978Oktober 1978

Jumlah Besar

Bil. SuratDihantar

74496419382 1,371

1,5221,677

518 3,717

38 1337 718

5,806

Jawapan Diterima

29213

5338 333

394353160 907

9190 181

1,421

KHIDMAT NASIHAT

Negeri

PerlisKedahPulau PinangPerakSelangorWilayah Persekutuan

Negri SembilanMalaccaJohorPahang

TrengganuKelantanJumlah Besar

1977152925233059221125---

239

1978Khidmat Nasihat

*PeringkatI (3.1)51

11257-

302144-

113-

1272123

950

*Peringkat II (3.2)2492

11541—

13-—

51

'feringkat I (3.1) Lawatan 3 jam *Peringkat II (3.2) Lawatan lOhari

32

Lampiran E3

PESERTA-PESERTA YANG DILAHIRKAN MENGIKUT NEGERIDAN JENIS PERNIAGAANNYA 1976 - 78

JenisPerniagaan/Negeri

PerkhidmatanMembaiki TV & RadioBengkelKedai Makanan/MinumanRuncitAlatulisMenjual Pinggan/MangkokPersolekanPemborong AmPerumahanMenjual KainPerkilangan/MemprosesJahitanPhotographyKraftanganKilang PerabutKilang PadiKilang Serunding DagingKilang Rempah KariMemproses TembakauMembuat KeropokLain-lainKedai Membeli GetahKedai Membeli KulitMembeli PadiMembeli KopiMenternak Ayam DagingSekolah SwastaProjek Semaian Pokok BualianSukar Dijelaskan

Jumlah

oo

332

1511

221

52

1

1

847

Sn7T

1

3

11

i

21

1

112

N. Sem

bilan

79

212

1

11

1

2

1

331

S"ooo—t

463

1

4

241

11

I4

18

59

F. Territory

155

1141

2

33

2

2

1150

Wilayah

Perse kutuan

3421

1

23

1

17

1

1267

12

12

3

11

1

1038

nQ.gr

12

10162

222

1

32

211

1461

Trengganu

410

1

21

62

2

1

1

333

Kelantan

315

13

311

5

2

1

21

846

re

25

1

1

1

15

25

5'OQ

1841

112

1

3

1

629

Sarawak

1

1

0*W

3

1

4

33

EDPI 1976 - 1978 DI SEMUA NEGERI

Lampiran E4

Negeri

PerlisKedahPulau PinangPerakSelangorW. PersekutuanNegri SembilanMelakaJohorPahangTrengganuKelantanSarawakSabahJumlah

1976Jumlah K

ursus

121159113111—-

27

Jumlah Peserta

20512726

122223292366222923--

661

Sudah Berniaga

1122121318

.39179

25149

17_-

206

SiCD«*t

St»9

291513

104184

1214418

206--

455

Dilahirkan

51155

27135

—14

186—-

100

1977

Jumlali Kursus

5117

12111278

119

1011

24

120

Jumlah Peserta

117304184291263308155203289229240284

57112

3036

wo.B-SP•-i2.&>

OQtt>

3412379

11587

1166274

1269993

1221232

1174

§e

8s«i»'«

83181105176176192

931291631301471624580

1862

Dilahirkan

304122301931221033132340

14

309

1978Jumlah K

ursus

41179

101067

11119

1263

116

Jumlah Peserta

9728018619826024113815826227522332216288

2890

?o.S-TOnawenw

3389578678715534

1058874886236

956

w£.1Cdn3»'•B

6419112911218217083

12415718714923410052

1934

Dilahirkan

_923

13642—32——-

44

Lampiran F

PDPN - CARTA ORGANISASI

*Timbalan Pengarah

(La till an)

Penolong Pengarah(A)

r

Jual

an d

anPe

mas

aran

Pera

kaun

anPe

ngur

usan

^Pejabat Wilayah

Pantai Timur

IPer

khid

mat

anBu

mip

utra

i ___ _ ___Penolong Pengarah

(B)

11 1

Perh

ubun

gan

Peru

saha

an

Perk

hidm

atan

, Pe

nyeli

dika

n!

dan P

ener

anga

n!

Peru

saha

ani

Pejabat WilayahUtara

PENGARAH

Pern bantuKewangan

Setiausaha

~iTimbalan Pengarah

(Perundingan)

Penolong Pengarah(C)

1

s s-a 2•s 2•5; ««O urc 06 Pe

rusa

haan

Pelan

cung

an

Perk

hidm

atan

Peru

saha

anKe

cil

_____ i ————— |Pejabat Wilayah

Selatan

Pegawai Kerja

Penolong Pengar(D)

1

Kem

ajuan

Peng

urus

an

Kej

urut

eraa

nPe

rusa

haan

ah

1

Perk

hidm

atan

Peru

ndin

gan

Peng

urus

an

—————— iPejabat WilayahSarawak/Sabah

Pentadbiran

Lampiran Gl

KAKITANGAN PUSAT DAYA PENGELUARAN NEGARA

Kedudukan kakitangan Pusat Daya Pengeluaran Negara pada 31hb. Disember, 1978adalah seperti berikut:—

JAWATAN

PengaraliTimbalan PengarahPenolong PengarahPegawai Latihan dan PenyiasatanPegawai Perhubungan AwamSetiausaliaPegawai KerjaPegawai Kerja KewanganPembantu PerpustakaanPenolong Pegawai StatistikKetua KeraniSetiausaha IIJuru TrengkasKeraniKerani RendahJuruteknik Rendah (Gred Khas)Juru TeknikJuru Teknik RendahChargeman (Gred II)JurugegasJurutaipPenyambut Tetamu/Operator TaliponPenghantar CepatPencari FailPengendali Mesin/PencitakTukang MesinPelayan PejabatPengawalTukang KebunPencuci

JUMLAH

JAWATANDIBENARKAN

124

70111111118

11211911811111

10414

151

JAWATANDIPENUH

114

6611111—117

1121—81-81111-

10414

140

JAWATANKOSONG

._1-4_

--—1—_,1—_.-11—1---——1---....

11

36

Lampiran G2

PEGAWAI LATIHAN DAN PENYUSATAN

PERLANTIKAN

Nama

1. Rabiah binti Hashim2. Ramli bin Alimad3. Awang bin Musa4. Anuar bin Mahmud5. Sabaruddin bin Awang6. V. S. Sivapalan7. Lau Thow Sin8. Jeswan Singh9. Goh Swee Seang

10. Fakharuddin b. Md. Said11. Hamdi bin Othman12. Ab. Aziz bin Ishak13. Fatimah binti Sulaiman14. Rizaal Zainuddin Putra

bin Zainuddin

Bahagjan

Perkhidmatan BumiputraPerkhidmatan BumiputraPerkliidmatan BumiputraPerkhidmatan BumiputraPerkhid. Perusahaan KecilKejuruteraan PerusahaanKejuruteraan PerusahaanKejuruteraan PerusahaanKejuruteraan PerusahaanPerkhidmatan BumiputraPerkhidmatan BumiputraPerkhidmatan BumiputraPengurusan Perakaunan

Kemajuan Pengurusan

Tarikh Dilantik

23hb.Mei 197825hb.Mei 1978Ihb.Jun 1978Ihb. Jun 1978Ihb.Jun 1978Ihb. Julai 1978Ihb. Julai 1978Ihb. Julai 1978lhb.Ogos!978Ihb. Disember 1978Ihb. Disember 19786hb. Disember 19781 Ihb. Disember 1978

1 Ihb. Disember 1978

Nama

1. Md. Salikon bin Sarpin2. Mohd. Hanaffi bin Abd.

Majid3. Wan Abdul Fatah bin

Wan Ismail4. T. Sivasubramaniam5. Mohd. Din Abu Samah6. Shafiai bin Mat Radzi7. Jeswan Singh8. Sudarno Hj. Mahfudz

KAKITANGAN RENDAH

PERLETAKAN JAWATAN

Baliagian

Perkhidmatan BumiputraPerkhidmatan Bumiputra

Perkhidmatan Bumiputra

Kemajuan PengurusanKemajuan PengurusanPerkliidmatan BumiputraKejuruteraan PerusahaanJualan & Pemasaran

Tarikh

Ihb. April 1978Ihb. Julai 1978

Ihb.Ogos 1978

Ihb. Ogos 19788hb. September 197815hb. September 197830hb. September 197830hb. Oktober 1978

Nama

I2.3.

Norizan bte. MansorRuaidahbte. Mohd.Abdul Malekb.Hj.

Abdul Rahman

PERLANTIKAN

Jawatan

KeraniKeraniKerani

Tarikh

17hb. April 197817hb.Aprill978Ihb. November 1978

37

Lampiran G3

Nama

1. Razi bin Abd. Samat2. Pushpathilaka d/o

Baradan3. YusofJanggi4. Wan Abdullah Sani

b. Wan Ibrahim

PERLETAKAN JAWATAN

Jawatan

Penghantar CepatOperator Talipon

Juru Teknik RendahPelayan Pejabat

Tarikh

16Kb, Mei 19788Kb. Jun 1978

31hb.Ogos 1978Slhb.Oktober 1978.

Nama1. XavierDoss

PESARAAN

JawatanKerani

LATIHAN

TarikhIhb. Ogosl978

Name1.

2.

3.

4.

Fuad bin Daud

Mahshos b. Baba

Mahmud Sayatib. Hj. Isa

Kamaruddin binIsm ait

KursusKursus"Projectionist"

Kursus"Projectionist"

Kursus"Projectionist"

"Library Assistant"

Masa10-23 April

20 Mac -2 April

18 Sept -1st Oct.

13 Feb -24 Mei

TempatInstitiut PenyiaranTun Abdul Razak(IPTAR) K.L.

— sama —

IPTAR

PerpustakaanNegara, K.L.

5. JuitaMd. Yassin

6. Musa Ibrahim

"Secretary's Training 26 JanProject/Special 4 Feb.Assistants"

"Office Adminis-tration"

24 April13 Mei

INTAN, P.J.

— sama —

38

Lampiran G4

LATIHAN UNTUK PEGAWAI KANAN

Nama

1 . Soo Cheong Futt2. Marzidah Mahmud

3. Ling Tai Nguong

4. V.S. Pandian

5. Mahyuddin Hj. Omar

6. P. Kandiah

7. Mohd, Esa bin Ipal

8. Khalid b. Mat Dm

9. Kassim bin Ahmad

10. Mustapha Sufa'at11. Hj. Arshad Hj. Marsidi

Program

Diploma 'Industrial Engineering"Seminar on "Export Promotion —Management Seminar for Executives19th International Congress of AppliedApplied PhysochologyMasters in Business Administration

M.Sc. 'Hotel Management'

Seminar on "Management of Maintenancein Woodworking Industries"Diploma "Teachers Training in Tourism"

Diploma 'Hotel Management*

Diploma 'General Management*

Diploma 'General Management'Workshop 'Management of ManagementCentres'

Tempat

W. GermanyBremen,W. GermanyMunich,W. GermanyUniversity of Hawaii

Florida InternationalU. - U.S.A.Kotka, Finland

Institute of Tourism& Hotel Management,Salzburg.

-do-

W. Germany

W. GermanyDublin, Ireland

Masa

2 years3rd April —6th MayJune

2 years fromAugust, 19781 Vi years fromSept.14 Aug. - 8 Sept.

15 Sept. '78-12 Jan. '79

8 months fromOctober 19781 3 months fromOctober 1978

-do-1st - 29thOctober

Anjuran/ Biasiswa

Repufalik Jerman PersekutuanRepublik Jerman Persekutuan

Republik Jerman Persekutuan

East West Centre, Hawaii

Jabatan Perkhidmatan Awam

UNIDO

Kerajaan Austria

Kerajaan Austria

Republik Jerman Persekutuan

Republik Jerman PersekutuanJabatan Perkhidmatan Awam

Lampiran G5

Nama

12. A.K.Chand

13. Abdul Wahab binMuhammad

1 4. Abdullah Mahmood

15. Zulkifli Hashim

16. Mohd. Zain Ibrahim

Program

Workshop "Expansion of Intra-Asean Trade"Seminar "The Techniques of Sub-RegionalCooperation/ Asean Cooperation in ForeignInvestment & Transnational CorporationsKursus "Small Industry Promotionin Developing Economies"Kursus "Small Industry ManagementConsultancy"Advanced International MarketingManagement Programme

Tempat

Bangkok

Bangkok, Manila

Hyderabad,IndiaHyderabad,

Singapore

Masa

16 -20 October

6th Nov. - 8 Dec.

17 Oct. -8 Dec.

11 Sept.- 1 Dec.

6- 17 Nov.

Anjuran/Biasiswa

ITC/UNCTAD/GATT

UNDP/ESCAP

Rancangan Colombo

Rancangan Colombo

ITC/UNCTAD/GATT

Lampiran G6

PEGAWAI-PEGAWAI KANAN - PUSAT DAYA PENGELUARAN NEGARAPADA 31HB. DISEMBER, 1978

I. PENGARAHY.B. Dato' Abu Kassim bin Hj. Mohamed, D.S.I.J., J.M.N., K.M.N.

ii. TiMBALAN PENGARAH1. Arshad bin Marsidi

PENOLONG PENGARAH1. M. Palaniappan

2. Lee Thong Cheng

Ruslan bin Khatib

Ahmad bin Berek(Acting Deputy Directorfrom 1st November, 1977)

D.L.C. Hons, (Prod. Engineering)Dip. I.Q.C. (Netherlands)Dip. Mgmt. Consultancy (W. Germany)C. Eng. M.t Prod. E. (London)P.E. (Malaysia)

B.A. Hons (U.M.)Cert, in Education (T.T.C.)Cert, in Audio Visual AidsCert, in Mgmt. of Chambers of Commerce &

Industry (Japan)Dip. in Mgmt. Consultancy (W. Germany)

B.A. Econs(U.M.)Dip. Training Methodology (Turin)Cert. Mgmt. of Chambers of Commerce &

Industry (Japan)

B.A. (U.M.)Cert, in EducationCert. Mgmt. Consultancy (India)Dip. in Teachers Training — Tourism &. Hotel

Mgmt. (Salzburg)

B.A. Hons. (U.M.)Cert, in EducationCert, in Mgmt. Consultancy (India)Cert, in Entrepreneurial Motivation Development

(India)

IV. BAHAG1AN PERKHIDMATAN BUMIPUTRA

1. Abdullah bin Mahmood

2. Abdul Rahman Salman

B.A. Hons (U.S.M.) — Mass CommunicationCert, in EducationDip. Mgmt. Consultancy Small Business (W

Germany)

B. Econs. (U.M.)Cert, in Export Promotion (APO—Manila)Cert, in Project Feasibility (APO—Japan)

41

Lampiran G7

3. Nik Zainiah bte Nik A. B.A. Hons. (U.M.) - HistoryRahman

4. Ramli bin Jamal B.A. Hons (U.M.) — Sociology/Anthropology

5. Zulkifli bin Hashim B.A. Hons. (U.M.) — Sociology/Anthropology

6. Kassim bin Ahmad B. Econs. (U.M.)

7. Mustapha bin Sufa'at B.A. Hons. (U.M.) Sociology/Anthropology

8. Aini bte Idros B.A. Hons (U.S.M. - History)

9. Mohd. Iskandar Yusoof B.A. Hons. (U.M.) - History

10. Apili Taib B. Econs. Hons. (U.M.)

11. Mohd. Ramli Abdul Rahman B. A. Hons. (U.K.M.) -- Sociology/Anthropology

12. Sabari Jusoh B. Soc. Sc. (U.S.M.)

13. Zakaria Awang AH B. Soc. Sc. Hons. (U.K.M.)Dip. in Education (U.K.M.)

14. Buniamin Safii B. Econs. (U.M.)

15. Rabiah Bte Hashim B.A. (U.S.M.)

16. Ramli bin Ahmad B. Econs. (U.S.M.)

17. Anuar bin Mahmud B. Econs. (U.K.M.)

18. Awang bin Musa B.A. (Hon) U.K.M.

19. Fakharuddin b. Mohd. Said B. Soc. Sc. Hons. (U.S.M.)

20. Hamdi bin Othman B. Soc. Sc. Hons. (U.S.M.)

21. Abdul Aziz bin Ishak B. Econs. (U.M.)

V. BAHAGIAN KEJURUTERAAN PERUSAHAAN

1. Lim Yew Chong M.Sc. (Otago)Dip. in Consultancy in Small Scale Industry

(Philippines)Dip. in Mgmt. Consultancy (W. Germany)

2. Gian Singh Sidhu M.B.A. (Hons.) (Boston)B.E.(U.M.)Dip, I.Q.C. (Netherlands)M.A.I.I.E.P.E. (Malaysia)

3. Soo Cheong Futt B.Sc. Hons. (U.M.)I.C.M.A.

42

Lampiran G8

Cert. Ind. Standardisation & Quality Control(Japan)

4. V.S. Pandian B.Sc. Hons. (U.M.)Dip. in Education (U.M.)Cert. Ind. Standardisation & Quality Control

(Japan)

5. V.S. Sivapalan B. Sc. (Hons) Elec. Eng. (Portsmouth)

6. Lau Thow Sin B.Sc. (Hons) Chem. Eng. (Leeds)

7. Goh Swee Seang B.E. (Hons) (U.M.)

VI. BAHAGIAN PERKHIDMATAN PERUSAHAAN KECIL

1. P. Kandiah B. Sc. Hons. (U.S.M.)

2. Sabaruddin bin Awang B. Sc. Hons. (Monash)

VII. BAHAGIAN PERAKAUNAN PENGURUSAN1. Yep bin Putih M.Sc. (Kentucky)

B. Econs (U.M.)Cert. International Workshop for Instructors in

Export Promotion (ITC/UNCTAD/GATT)

2. A.T. Sundram M.B.A. (Liverpool)B. Econs. Hons. (U.M.)Dip. Bus. Studies (Distinction) (Liverpool)Assoc. Member — Br. Inst. of Mgmt.

3. Abdul Rahman Ibrahim B. Econs. (Malaya)Dip. Mgmt. Consultancy - Small Business

(W. Germany)Cert, in Export Promotion (ITC/UNCTAD/

GATT).

4. Ding Tai Kong B. Econs. Hons. (U.M.) A.C.I.S., (U.K.)Dip. Mgmt. Consultancy (W. Germany)

5. Narain Singh M.B.A. (Canada)B.A. Econs. Hons. (U.M.)Cert, in Education.

MIL BAHAGIAN JUALAN DAN PEMASARAN

1. LeeKokLeong B. Econs. Hons. (U.M.)Dip. Marketing (London)Cert, in Export Promotion (W. Germany)Dip. in Mgmt. Consultancy (W. Germany)A.M. Inst. M. (London)

43

2. Mansor bin Abdul Rahman


4. R. GokulNaidu

5. Marzidah Hj. Mahmud

6. Anand Kumar Chand

7. Ab. Wahab bin Muharaad

Lampiran G9M.C.A.M., Dip. M., M. Inst. M.MABE, MISM.Post Grad. Dip. Adv. Marketing Mgmt. - Distinction

(Netherlands)Cert, in Export Promotion - Financing

(ITC/UNCTAD/GATT)

B.A. Hons. (U.M.) Malay Studies (Soc.)Cert, in EducationDip. Mgmt. Consultancy (W. Germany)Cert, in Export Promotion (ITC/UNCTAD/GATT)

B.A. Econs.(U.M.)Dip. in EducationDip. in Marketing (London)A.M. Inst. M. (London)Cert, in Export Promotion (ITC/UNCTAD/GATT)

B.A. Hons. (U.S.M.) - HistoryDip. in Domestic Science/Cert, of Education (U.K.)Cert, in Export Promotion (ITC/UNCTAD/GATT)

B.A. Econs. Hons. (U.M.)Dip. in Hotel Mgmt. (Salzburg)

M.B.A. (Eastern New Mexico)B.Sc. (Syracuse)

IX. BAHAGIAN KEMAIUAN PENGURUSAN

1. Mustapha bin Abdul Kadir

2. Cecilia I. Robert

3. Ling Tai Nguoag

4. Hassan bin Sulaiman

5. Rizal Zainuddin Putra b.Zainuddin

B.A. (U.M.) -Malay StudiesCert, in Entrep. Motivation Development (India)Cert, in Small & Medium Sized Industries

Promotion (W. Germany)

B.A. (Singapore)B. Social Sc. (Sociology) Hons. (Singapore)Dip. Mgmt. Consultancy (W. Germany)

M.Sc. in Industrial Psychology (New Zealand)B.Sc. (New Zealand) - PsychologyDip. in Mgmt. Consultancy (W. Germany)Assoc. Member of International Applied

Psychology.

B.A. (Hons.) (UKM) - Sociology/Anthropology.Cert, in Education.

B. Arts (Econs.) (Otago)

44

Lampiran G10

X. BAHAGIAN PERHUBUNGAN PERUSAHAAN

1. Francis H. Arul B.A. Rons. (U.M.) - HistoryCert, in Industrial Relations & PersonnelManagement (India).

2. long Kai -Seng B.A. (U.M.) - GeographyDip. in Education (U.M.)Dip. in Industrial Relations (The Hague)

3. Tembon bin Abdul B.A. Hons. (Malaya) — Malay Studies (Soc.)Ghani Cert, in Education

Dip. in Industrial Relations (The Hague)

4. Zahariah Mokhtar B.Soc.Sc. (U.S.M.)Cert, in Export Promotion (ITC/GATT/UNCTAD)

XL BAHAGIAN PERUSAHAAN PELANCUNGAN

1. Mahyudin Hj. Omar B. Econs. Hons. (U.M.)Dip. in Hotel Mgmt. (Salzburg)Cert, in Small Enterprise Dev.t (Japan)

2. Abdullah Mohamed B.A. Hons. (U.M.) - HistoryDip. in Education (U.M.)Dip. in Hotel Mgmt. (Salzburg)A.M.A.RE. (UK)

3. Mohd. Nadzri bin Mohd. B.A. Hons. (U.M.) — Sociology/Anthropology,Jelas Dip. in Hotel Mgmt. (Salzburg),

A.M.A.B.E. (UK)4. Khalidb.MatDin B.A. Hons. (U.M.) - Malay Studies

Dip. in Education (U.M.)5. Mohd. Esa Ipal B.A. (U.M.) - Malay Studies

Dip. in Education (U.M.)XII. BAHAGIAN PERUNDINGAN PENGURUSAN

1. Lee Wai Lum B. Econs. Hons. (U.M.)Dip. Mgmt. Consultancy (W. Germany)Aff. Member I.C.M.A.

2. Mah Lok Abdullah B.E. (U.M.)Cert. Ind. Safety & Health (Japan)Dip. Mgmt. Consultancy (W. Germany)P.E. (M'sia)

XIU. PERKHIDMATAN PENYELIDIKAN PENGURUSAN DANPENERANGAN PERUSAHAAN

1. R. Sugunarajah B.A. (Singapore) - HistoryDip. in Industrial Relations (The Hague)

45

Lampiran Gi l

2. Pegawai Perhubungan AwamRadha Nair B.A. Rons. (U.M.) - History

3. Pembantu PerpustakaanA.V. Charles A.L.A.

XIV. SETIAUSAHA

1. Halimah bte Ali B.A. Hons. (U.M.) - Sociology/Anthropology

XV. PEJABAT WILAYAH PANTAI TIMUR

1. Sheikh Othman B.A. (U.M.) - HistoryDip. in Education (U.M.)Cert, in Export Promotion (ITC/UNCTAD/GATT)

2. Mohd. Zaki bin Ham/ah B.A. Econs. Hons. (U.M.)

XVI. PEJABAT WILAYAH DI PULAU PINANG

1. Choong Loo Kong B.A. Hons. (U.M.) - GeographyCert, in Education (Kirkby)Dip. Mgmt. Consultancy (W. Germany)

2. Yaakob bin Esa B. Soc. Sc. Hons. (U.S.M.)

XVII. PEJABAT WILAYAH DI J OH ORE

1. Abdullah Jawati B.A. Hons. (U.M.) - Sociology/AnthropologyCert, in EducationDip. in Industrial Mgmt. (Delft)

2. Mohd. Shah Mohd. Dan "Drs" (U. Pangadaran, Bandung)

XVIII. PEGAWAI KERJAKEWANGAN

1. Ismail bin Hassan

XIX. PEGAWAI KERJA

1. Musa bin Ibrahim

46

LAPURAN KEWANGAN

PUSAT DAYA PENGELUARAN NEGARAKUNCI KIRA-KIRA PADA 31HB. DISEMBER, 1978

1977

$ 297,263.70

297,263.7096.971.47

394,235.17

223,000.00422,000.00

9,088.06

1,048,323.23

$ 9,710.00193,850.90419,944.14266,251.89

637.92

8,348.83104,916.50

1.200.00

KUMPULANWANG TERKUMPUL

Bakj pada Ihb. JanuariTambah: Pindahan dari Kumpulanwang Khas

Lebehan Bersih

KUMPULANWANG PINJAMAN KENDERAAN

KUMPULANWANG PINJAMAN PERUMAHAN

KUMPULANWANG KHAS

Terdiri dari:

HARTA SEMASA

150,554.14

1,048,323.23

CagaranSi Berhotang Pinjaman KenderaanSi Berhutang Pinjaman PerumahanSi BerhutangPendahuluan Kepada KakitanganBayaran TerdahuluFaedah TerakruSimpanan TetapWang dalam BankPanjar Wang Runcit

Tolak:

TANCGONGAN SEMASA

Si PiutangBayaran Latihan Terdahulu

HARTA TETAP KosPerabot dan Alat Pejabat 292,695.42Kenderaan 41,888.26

334,583.68

$ 5,210.00209,771.43871,486.86455,073.58

15,647.001,269.131,146.28

494,701.381,400.00

$ 394,235.179.088.06

403,323.23357,460.76

760,783.99

290,000.00

1,022,000.00

2,072,783.99

$ 2,055,705.66

179,893.341,400.00

Susutan Terkumpul129,616.95

6,595.06

136,212.01

181,293.34

163,078.4735,293.20

1,874,412.32

198,371.67

2,072,783.99

TANGGONGAN LUARJANGKASebanyak $12,799.72 akan ditemui untuk bayarantunggakan gaji Lapuran Harun bagi bekas kakitangan.

(Dato1 Abu Kassim bin Haji Mohamed,DSIJ, JMN, KMN),

Pengarah,Pusat Daya Pengeluaran Negara

(Raja Tan Sii Mohar bin Raja Badiozaman,PMN, PSM, JMN),

Pengerusi,Majlis Daya Pengeluaran Negara.


PENYATA PENDAPATAN DAN PERBELANJAAN BAG1 TAHUN BERAKHIR 31HB. DISEMBER 1978

1977 PENDAPATAN

$1,970,000.001 0,000.00

637,756.3912,276.0011,317.0110,055.1424,145.21

Ban tu an dari Kerajaan PersekutuanSumbangan dari Kerajaan Republik JermanBayaran-bayaran LatihanKhidmat PerundingFaedah atas Pinjaman Perumahan dan KenderaanFaedah BankPelbagai Pendapatan

2,675,549.75

Tolak:PERBELANJAAN

1,849,617.68207,210.4935,347.1430,676.6633,787.4028,687.39

146,562.1128,111.80

115,566.79

29,581.005,449.00

21,412.44-

26,568.38

Gaji dan UpahanPeijalanan dan Pengangkutan OrangPerhubunganUtilitiSewaanPerkhidmatan PercitakanBekalan dan Bahan-bahanPenyelenggaran dan Pembaikan yang dibeliPerkhidmatan Iktisas dan lain-lain Perkhidmatan yanj;

dibeli dan HospitalitiMemperbaiki dan Memperbaharui Pejabat-pejabat CawanganInsuran dan PampasanFaedah atas PinjamanKerugian atas Jualan HartaSusutan

2,558,578.28

1 16,971.47 Kelebehan Pendapatan atas Perbelanjaan20,000.00 Tolak: Pindahan ke Kumpulanwang Pinjaman Kenderaan

$2,345,600.0023,637.00

653,311.89-

27,606.5911,750.5014,739.77

$1,777,849.14269,799.1843,681.9250,172.0751,9290028,115.35

180,631.6716,814.68

129,398.81

-7,656.75

54,759.186,370.49

35,006.75

$ 3,076,645.75

2,652,184.99

424,460.7667,000.00

96,971.47 Lebehan Bersih 357,460.76

(Dato' Abu Kassim bin Haji Mohamed,DSIJ, JMN, KMN),

Pengarah,Pusat Daya Pengeluaian Negara

(Raja Tan Sri Mohar bin Raja Badiozaman,PMN, PSM, JMN),

Pengerusi,Majlis Daya Pengeluaran Negara

SURAT AKUAN KETUA ODIT NEGARA MENGENAIKIRA-KIRA KUMPULANWANG PUSAT DAYA PENGELUARAN NEGARA

BAGI TAHUN BERAKHIR 31KB DISEMBER, 1978

Kunci Kira-kira dan Penyata Pendapatan dan Perbelanjaan yang berkembar initelah diperiksa di bawah arahan saya mengikut Akta Odit, 1957. Semua kenyataandan keterangan yang dikehendaki telah didapati.

Tertakluk kepada pemerhatian-pemerhatian saya yang berikut, saya akui iaitu,menurut oditan ini pada pendapat saya Kunci Kira-kira dan Penyata Pendapatan danPerbelanjaan ini telah diperbuat dengan cara yang betul untuk menunjukkan satu ken-yataan yang benar dan menasabah mengenai kedudukan Kumpulanwang Pusat DayaPengeluaran Negara pada 31hb. Disember, 1978 dan perjalanannya bagi tahun berakhirpada tarikh itu.

KUNCI KIRA-KIRA

KUMPULANWANG PINJAMAN PERUMAHAN - $1,022,000.002. Setakat akhir tahun 1978 Kerajaan Malaysia telah meminjam sebanyak $ 1.022 jutakepada Pusat untuk maksud Kumpulanwang ini. Adalah difahamkan satu surat perjanjianmengenai pinjaman ini telah ditandatangani di antara kedua-dua pihak pada bulan Jun1979.

HARTA SEMASA

Si Berhutang Pinjaman Perumahan - $871,486.86

3. Pusat telah meluluskan pinjaman-pinjaman perumahan berjumlah sebanyak$957,661.56 kepada 17 orang pegawainya. Walaupun beberapa daripada-pegawai initelah memulakan pembayaran balik pinjaman mereka, surat-surat perjanjian pinjamanbelum lagi disempurnakan oleh Pusat dengan seinua pegawai tersebut.

Si Berhutang - $455,073.584. Rekod-rekod Si Berhutang telah tidak diselenggarakan dengan memuaskan. Olehkerana penyesuaian Akaun Kawalan dengan Lejar Si Berhutang tidak dibuat, saya tidakdapat mengesahkan kedudukan sebenar Akaun Si Berhutang ini.

AM

Rekod-rekod Perakaunan - Ibu Pejabat5. Beberapa jenis rekod perakaunan telah tidak diselenggarakan dengan lengkap dankernaskini atau diperiksa oleh pegawai-pegawai yang bertanggungjawab. Juga, kawalandalam adalah lemah dan tidak berkesan. Pada pendapat saya kedudukan yang tidakmemuaskan ini adalah disebabkan oleh kekurangan penyeliaan ke atas urusan kewangan.Walau bagaimanapun, saya difahamkan bahawa tindakan sedang diambil untuk memper-baiki kedudukan ini dan peraturan-peraturan perakaunan Pusat adalah juga sedang dikajisemula.

Rekod-rekod Cawangan6. Cawangan-cawangan Pusat di Kuantan, Pulau Pinang dan Johor Bahru telah di-tubuhkan dalam tahun 1975,1977 dan 1978 masing-masing. Setahu saya, tidak ada garis-garis panduan atau peraturan-peraturan perakaunan yang sesuai disediakan untuk ke-gunaan cawangan-cawangan yang ditubuhkan itu. Rekod-rekod yang disimpan sertakawalan dalam pada masa ini adalah pada amnya kurang memuaskan. Saya difahamkanbahawa langkah-langkah yang sesuai sedang diambil untuk mengatasi masaalah ini.

(J. F.Kothari)b.p. KETUA ODIT NEGARA.

KUALA LUMPUR,16hb. Juki, 1979.

PERISHWA-PERISTIWA - 1978

EVENTS - 1978

Y.B. En. Manan Othman menerima kunci untuk sebuah kereta projek yang disampaikan kepada pusal ini olih T. Y.T. Dr. W.E. Ritter, Duta Besar Jerman ke Ma-laysia.Y.B. En. Marian Othman receives the key to a project vehicle, on behalf of thecentre from H.E. Dr. W.E. Ritter, theW. German Ambassador to Malaysia.

£>a/o Sen Dr. Mahathir Mohd. di Upacara Penyampaian Sijil TalmnanPDPN.

Y.A.B. Data Seri Dr. Mahathir M6hd. officiates at the centre's Annual CertificatePresentation Ceremony.

Pengarah PDPN dengan Timbalan Pesuruh Jay a Tinggi British ke Malaysia,Mr. Rex Hunt di Perpustakaan.

The Director with the Deputy British High Commissioner to Malaysia Mr. Rex,Hunt in the library.

Peserta-peserta bengkel bertajuk "The Marketing of Handicrafts to the EEC"berbincang dengan pensyarah-pensyarah undangan.

Participants of the workshop on "The Marketing of Handicrafts to the EEC" indiscussion with faculty members.

Pengarah mengumumkan keputusan Rancangan Pertama "Diploma PengurusanPemasaran".

The Director announces the results of the 1st Diploma Programme in MarketingManagement."

WEMEN$SEI«CESFOIEXPOnSF8QMMkUYSU

T. Y.T- Dr. W.E. Ritter meresmikan pembukaan Seminar "Key To The Markets -Bremen's Services for Exports from Malaysia''.

H.E. Dr. W.E. Ritter officiates at the opening of the seminar on "Key To TheMarkets - Bremen's Services for Exports from Malaysia. "

Y.A.B. DatoSeriDr. Mahathir Mohd. di Perpustakaan, semasa lawatan resmi beliauke PDPN.

Y.A.B. Dato Seri Dr. Mahathir Mohd. visits the library on his official visit to thecentre.

Pengarah memberi (aklimat kepada Ketua Pengarah Jabatan PerkhidmatanAwamdiPDPN.

The Director briefs the Director General of the PSD Tan Sri Hashim Aman, at thecentre.

CONTENTS

Page

The Chairman's Statement ... ... ... ... ... 3

PART I

Introduction ... ... ... ... ... ... 4

Summary of Council's Activities ... ... ... ... 5

General review of activities ... ... ... ... 6

PART II

The National Productivity Council ... ... ... 18

Operational Activities ... ... ... ... ... 21

Acknowledgements ... ... ... ... ... 24

Appendix 'Al'-'Gll' ... ... ... ... ... 25-46

Statement of Accounts ... ... ... ... ... 47

RAJA TAN SRI MOHAR BIN RAJA BADIOZAMAN,P.M.N., P.S.M., J.M.N.

Chairman, National Productivity Council.

CHAIRMAN'S MESSAGE

Since its inception in 1962 the National Productivity Centre has concentrated itsefforts on extending its services to commerce and industry throughout the country. Theservices offered by the Centre have been by way of training programmes, seminars andtalks for management personnel on a variety of management subjects. These have beenreinforced with consultancy and advisory services for the commercial and industrialsector. The number of courses and participants has increased from year to year. For theyear 1978, a total of 373 courses and seminars were conducted for 8,029 participants,This is an increase of 13.5% over 1977 in terms of the total training activities of theCentre. This fact attests to the recognition accorded and the confidence emplaced in theCentre's ability by both the private and public sectors in the country.

Because of its extensive training background and experience, the Centre has beengiven the assignment to implement a programme for the development of small-scalebusinesses and industries.to meet national policy. This was done with the implementationof the Entrepreneurial Development Programme in 1976. Although this is not the normalfunction of the Centre it has taken on the task as it is a challenge for the Centre.

The development of small-scale business and industry under the EntrepreneurialDevelopment Programme is being undertaken in 3 stages, namely, EPD I, EPD II andEPD III and at each stage, 4 steps involving training, follow-up, advisory and consultancyactivities are directed towards existing and created entrepreneurs. Under this programme,it is expected that a total of 17,500 participants in Peninsular Malaysia, Sabah andSarawak will undergo the first stage covering a period of 5 years. It is anticipated that outof the total number of participants mentioned above who undergo the first stage, acertain percentage will proceed to the second and third stages of the programme. Thesuccess of this programme is dependent upon the follow-up services that are extendedto participants.

This follow-up is to determine whether any of the ex-participants have venturedinto business or industry and also to offer further consultancy and advisory services tothose who are already in business. Up to December, 1978, a total of 1,240 participantswho have become engaged in some form of business have been visited. Out of these1,240 businesses, 51 were selected to receive in-depth consultancy services to enablethem to overcome their problems which vary from accounting and costing to inventorycontrol and marketing. Since the launching of the Entrepreneurial Development Pro-gramme and up to December, 1978, a total of 268 courses including EPD II courseswere conducted for 6,666 participants.

The implementation of the programme for the development of small-scale businessand industry will not be at the expense of other training and consultancy activities. TheCentre will continue in its endeavour to promote and enhance productivity in the coun-try through the dissemination of up-to-date management skills and knowledge and inkeeping with the training needs of business and industry.

(DR) RAJA TAN SRI MOHAR BIN RAJA BADIOZAMAN, PMN.PSM.IMNChairman,

National Productivity Council.

PART I

INTRODUCTION

The National Productivity Centre of Malaysia

The National Productivity Centre was established in 1962 as a joint project by theUnited Nations Special Fund and the Federal Government with the InternationalLabour Organisation as the executing agency. According to the Plan of Operation ofthe Project, the Centre would ultimately become autonomous.

In 1966, the National Productivity Council (Incorporation) Act No. 19 of 1966was passed by Parliament and the Council became an autonomous body effective as fromMarch 1, 1966. The act was subsequently amended by the National Productivity Council(Incorporation) (Amendment) Act 1975 (Act A305 of 1975) to keep in line with theexpanding activities of the Centre.

The Functions of the Council

The functions of the Council are to establish and maintain the National Produc-tivity Centre for the purpose of:

raising the standard of management, including supervision at ail levels incommerce and industry in Malaysia;

— improving the efficiency of industrial operations, sales and marketing, withparticular reference to methods of increasing productivity, of improvingquality of output, of lowering costs and giving training and advice on labour-management relations;initiating training and other programmes that would best serve specific andlocal requirements of the country as a whole;

publicising the aims, objectives and activities of the Centre and obtaining thecooperation of employer and employee groups;

— advising the Minister and private organisations, institutions or individuals onmatters covering all aspects of productivity techniques within the compe-tence of its staff;

serving as a forum for discussing organisational, managerial and supervisoryproblems in commerce and industry,

— reporting annually to the Minister on the progress and problems of raisingproductivity in commerce and industry in the country and making recom-mendations on the manner, in which such problems may be dealt with;

— undertaking and performing consultancy services;— establishing and maintaining contacts with similar or other agencies, both

national and international;

carrying on business undertakings for profit for the purposes of the dischargeof its functions under this Act, with approval of the Minister;doing all such matters and things which may be incidental to or consequentupon the discharge of its functions under this Act.

SUMMARY OF COUNCIL'S ACTIVITIES

During the years the Council met 6 times, and amongst other matters, dealt withthe following:

1. Budget

— Approval of an operational budget estimate of $3.127 million for 1979.— Approval of $190,000 for supplementary estimates — 1978.

2. Staffing

— Recruitment of 14 TIOs (Training & Investigating Officers) and 3 clerks.— Two International Training Advisers were assigned to the Centre for

a period of 1 %. months and 3 months.

3. Development and Training Programmes

— Entrepreneurial Development Programme for Bumiputras— Progress of the Hotel-Restaurant Training Institute— Human Resources Development.

4. Staff Development

— Overseas and local training for senior staff— "Institute" courses for TIOs— Local training for junior staff.

5. Technical Assistance from Foreign Governments and International Organisa-tions

— During the year, the Centre received foreign assistance for 16 seniorstaff members to attend various training programmes overseas, as wellas the services of 2 Training Advisers for short term assignments.

N.B. Bumiputra means Indigenous People.

GENERAL REVIEW OF ACTIVITIES

Training Activities

Training Courses

In terms of training given by the Centre, the year 1978 saw an increase of 13.5%in participants and 10% in training courses. In line with government policy and thechanging needs of Industry and Commerce, more emphasis was placed on the Entre-preneurial Development Programme. A total of 121 programmes were organised for2,969 existing and potential entrepreneurs. The Entrepreneurial Development Programme(EDP) was responsible for the increased training activity from 341 programmes for7,076 participants in 1977 to 373 for 8,029 participants in 1978 (Appendices B and C).

Specialised Courses/Seminars

A total of 15 seminars on Export Finance, Export Promotion, Marketing andIndustrial Safety were organised during the year.

To meet the demand for qualified Marketing & Sales Personnel in our rapidlychanging economic environment, the Centre, in conjunction with the MalaysianAssociation of Productivity (MAP) launched its 2nd Diploma Programme in MarketingManagement in October. The programme, like its forerunner, is spread over a period of\% years and being attended by 46 participants.

During the same period, the Centre conducted the 3rd programme on "HumanResources Development for Supervisory Positions". This 7-week programme is aimed atalleviating the shortage of first line Bumiputra supervisors in Industry. The programmewas started in 1976.

Tailor-made Training Courses

A number of special and tailor-made programmes were conducted for various or-ganisations throughout the country to meet the growing needs of Commerce andIndustry. These programmes increased from 68 in 1977 to 85 in 1978.

NPC/MAP Courses

The Centre was greatly assisted by MAP particularly in conducting out-stationcourses and seminars throughout the country. The Centre organised 87 programmes incollaboration with the Association.

Advisory Services

During the year, the Centre's advisory and consultancy efforts were largelydirected at helping Bumiputra businessmen, especially in the area of retail businessmanagement. Such services were provided to 1,862 participants who participated in the1977 EDP. As a result.309 have since started businesses of their own.

Consultancy services were also provided to medium and large sized businessesespecially in the areas of Planning and Finance.

Decentralisation

In keeping with the Centre's policy of decentralisation, the 3 Regional Offices inKuantan, Penang and Johore Bahru recorded a 40—50% increase in their training activities,over that of the previous year.

New Training Courses

During the year 9 new courses were introduced in the following Training Sections:

A. Management Accounting1. Project Evaluation and Control2. Cash Flow Management3. Budgetary Control4. Penentuan Kos (Costing)

B. Sales and Marketing1. Strategies for Market Creation and Development2. Product Planning and Development

C. Industrial Relations1. Absenteeism Control System

D. Tourist Industry1. Leadership and Human Relations for Supervisors in the Hospitality In-

dustry.2. Industrial Relations for Supervisors in the Hospitality Industry

Seminars/Worksh ops

The following seminars/workshops were organised by the Centre on its own or incollaboration with other organisations as indicated:

1. Seminar "Wang Buat Wang" - National Productivity Centre / State(Money Makes Money) Governments

2. Regional Safety Seminar - NPC / Factories & Machinery Department /Ministry of Health / Malaysian Associationof Productivity (MAP)

3. Seminar "Key to Markets - - NPC / Embassy of the Federal Republic ofBremen's Services for Exports Germany, Kuala Lumpur,from Malaysia"

4. Seminar "Information Systems - NPCin Public Administration"

5. Seminar on "Marketing of - NPC / International Trade Division (I.T.D.),Handicrafts to EEC" Ministry of Trade & Industry / International

Trade Centre (I.T.C.)

6. Workshop on "Adaptation — NPC/I.T.C. (specially for participants fromof Packaged Training Material" Asean countries"

7. Seminar on "Export Finance" NPC / International Trade Division /International Trade Centre

8. Regional Seminar on "Strategies — NPC / Malaysian Association of Productivityin Export Promotion" / Pahang State Government.

Special Courses / Tailor-Made Programmes

During the year 85 tailor-made programmes were conducted for the followingorganisations:

No. Programme

1 Appreciation Seminar for TopManagement Personnel



2 Customer Relations


1 Industrial Safety I

1 Salesmanship

2 Management of LabourRelations

1 Sales Seminar

8 Leadership & Human Relations/On -The- Job-Training

1 Pimpinan & Perhubungan SesamaManusia (Leadership & HumanRelations)




1 Penyelia sebagai Jurulatih &Pengajar (Supervisor as aTrainer & Instructor)

Organisation

State Economic DevelopmentCorporations (SEDC's)

SEH Malaysia Sdn. Bhd.

MARDEC (Malaysian RubberDevelopment Corporation)

Asia Motors Bhd.


Matsushita Ind. Corp. Sdn. Bhd

Gestetner Malaysia Sdn. Bhd.

FELDA (Federal LandDevelopment Authority)

Carlsberg Brewery (M) Bhd.

National Family PlanningBoard

Kuching Port Authority



Sarawak Economic Develop-ment Corporation


Venue

Fraser's Hill

Kuala Lumpur.

Kuala Lumpur

Kuala Lumpur

Penang

Petaling Jaya

NPC, P. Jaya

NPC, P. Jaya

Shah Alam

NPC, P. Jaya

Kuching

Penang

Penang

Kuching

Kuching

N.B. Syarikat Sdn. Bhd. means Private Ltd. Co.Syarikat Bhd. means Public Ltd. Co.

No. Programme


2 Groupwork & Discussion Leading


1 Basic Supervisory Skills




1 Groupwork & DiscussionLeading Techniques

1 Menyenangkan Kerja (JobSimplification)

1 On-the-Job Safety

1 Project Evaluation & Control

1 Penjualan Kriatif (CreativeSelling)

1 Salesmanship

1 Management DevelopmentProgramme

1 Kerja Kumpulan & MemimpinPerbincangan (Groupwork &Discussion Leading)

1 General Management

I Pimpinan & Perhubungan SesamaManusia (Leadership & HumanRelations)

1 Industrial Relations



1 Basic Business Management(Accounting)

1 Jurujual (Salesmanship)


Organisation




Bank Bumiputra Malaysia


Syarikat Midford

Insurance Institute ofMalaysia

Highland & Lowlands Co.Sdn. Bhd.



Sarawak EconomicDevelopment Corporation

MARA (Council of Trustfor Indigenous People)

We & Wheels (M) Sdn. Bhd.

Farmers OrganisationAuthority



Felda

MARDEC

Syarikat Metal Box

FELDA

Ministry of Trade & Industry

MARA


Venue

Kuching

Kuching

Kuching

Kuala Lumpur

Kuching

Kuala Lumpur

NPC,P. Jaya

NPC,P.Jaya

Kuching

Penang

Kuching

Alor Star

Kuala Lumpur

NPC, P. Jaya

Kuching

Penang

Penang

Kuala Lumpur

Petal ing Jaya

Kuala Lumpur

NPC, P. Jaya

Alor Stiir

NPC, P. Jaya

No._____Programme_________

1 Jurujual (Salesmanship)


1 Kumpulan Kerja dan MemimpinPerbincangan (Groupwork &Discussion Leading

1 Pimpinan dan PerhubunganSesama Manusia (Leadership& Human Relations)

1 Disipiin dalam Ferusahaan(Discipline in Industry)




1 Industrial Relations forSupervisors



1 Penyelia sebagai Jurulatih& Pengajar (Supervisor asa Trainer & Instructor)


1 Perhubungan Perusahaan untukPenyelia (Industrial Relationsfor Supervisors)

1 Filing & Records Management

1 Critical Path Method

1 Financial Management

1 Costing

1 Effective Selling

____Organisation______

MARA


SESCO (Sarawak ElectricitySupply Corporation)

MARA

SESCO

National Tobacco Board

Perlis Plantations

Syarikat Jengka


Syarikat Midford

SESCO

SESCO

Bank Bumiputra


MARDEC

MARDEC

SEDC

SEDC

Pernas Edar

Venue

Alor Star

NPC, P. Jaya

Kuching

Alor Star

Kuching

Kota Bharu

Perlis

Jengka

Kuching

Kuala Lumpur

Kuching

Kuching

Kuala Lumpur

Kuching

NPC, P. Jaya

NPC, P. Jaya

Kuching

Kuching

NPC,P. Jaya

10

No. Programme


1 Grievance Handling


1 Leadership & Human Relationsfor Supervisors in theHospitality Industry

1 Conference Leading &Instruction Techniques

1 Food Service

I Organisation & Methods




1 Menyenangkan Kerja (JobSimplification)

1 Perhubungan Perusahaan untukPekerja (Industrial Relationsfor Employees)

85

Organisation

SESCO

Klang Port Authority

Rasa Sayang Hotel

Rasa Sayang Hotel


Petronas

Syarikat Jengka

Farmers OrganisationAuthority

Perlis Plantations

SESCO

Syarikat Jengka


Venue

Kuching

Klang

Penang

Penang

Penang

NPC, P. Jaya

Jengka

NPC, P. Jaya

Perlis

Kuching

Jengka

Kuching

11

Bumiputra Participation

The Bumiputra Services Section doubled its activities, specifically in the area ofEntrepreneurial Development.

The following are some of the major activities undertaken in the implementationof the Entrepreneurial Development Programme — Appendices E1-E4.

(a) The Section conducted:

- 116 EDPI courses for 2,890 participants- 5 EDP II courses for 79 participants- 1 EDP I course specially for 26 Development Officers of RISDA

(Rubber Industry's Smallholders Development Authority)- 1 Pre-EDP course for 16 Development Officers of the Ministry of

Culture, Youth and Sports.- 2 one-day follow-up seminars for members of the Melaka and Negeri

Sembilan State EDP Committees- 1 Pre-EDP talk to 62 army personnel attending a resettlement program-

me,- 9 one-day seminars on "Wang Buat Wang" or "Money Makes Money"

for 456 participants throughout the country.

(b) The National Joint Committee of the Entrepreneurial Development Pro-gramme consisting of NPC, MARA, the Ministry of Culture, Youth andSports, RISDA, the Veteran Affairs Department of the Ministry of Defence,DARA (Pahang Tenggara Development Authority) and UDA (the UrbanDevelopment Authority), met 8 times during the year.

(c) A total of 8 one-day follow-up seminars and certificates presentation cere-monies were held for 1,779 participants.

(d) 5,806 follow-up letters were sent to former participants.

(e) A total of 950 participants of EDP I who were in business were providedadvisory services.

(f) Consultancy Services were extended to 51 businesses for expansion anddiversification of their business.

(6) 20 entrepreneurs were assisted in their loan application to various banks.

(h) Follow-up services were provided to 1,862 participants of 1977 who werepotential entrepreneurs. 309 have started businesses of their own.

12

Programmes Jointly Organised by the Centre and the Malaysian Association of Produc-tivity (MAP)

The Centre received support and assistance from the Malaysian Association ofProductivity through its branches in Peninsular and East Malaysia.

The jointly organised 2nd Diploma Programme in Marketing Management waslaunched in October. The programme like its forerunner is aimed at developinga more competent cadre of marketing executives to meet the growing complexity ofMalaysian Trade and Industry. A total of 46 participants from both the public andprivate sector are participating in the 1!£ year programme.

The Association, in collaboration with the Centre organised the following program-mes:

No. of Courses

7 Leadership and Human Relations for Managers6 Discipline in Industry6 Supervisor as a Trainer and Instructor5 Job Simplification5 Pimpinan dan Perhubungan Sesama Manusia

(Leadership and Human Relations)4 Industrial Safety I4 Basic Accounting for Executives3 Leadership and Human Relations3 Grievance Handling3 Industrial Safety II3 Financial Management3 Costing2 Industrial Relations for Employees2 Industrial Relations for Supervisors2 Filing and Records Managements2 Introduction to Personnel Management2 Penyelia sebagai Jurulatih dan Pengajar

(Supervisor as a Trainer and Instructor)2 Groupwork and Discussion Leading2 Kerja Kumpulan dan Memimpin Perbincangan

(Groupwork and Discussion Leading)2 International Restaurant Service I2 Project Evaluation and Control2 Introduction to Accounting Practices1 Critical Path Method1 Quality Control1 Menyenangkan Kerja (Job Simplification)1 Organisation and Methods1 Regional Safety Seminar1 Import & Export Procedure and Documentation1 Introduction to Marketing Management1 Memulakan Perniagaan EkspOt dan Tatacara Dokumentasi

(Setting Up Export Business and Documentation Procedures)1 Sales Management

13

1 Perhubungan Perusahaan untuk Penyelia (Industrial Relations forSupervisor)

1 Management of Labour Relations1 Disciplin dalam Industri (Discipline in Industry)1 Pengenalan Perakaunan (Introduction to Accounting)1 Budgetary Control1 Cost Reduction

87

Management Consultancy Services

There was an increase in the advisory and consultancy services, offered by theCentre, especially to Bumiputra entrepreneurs. This was largely due to the greateremphasis on advisory and consultancy follow-up services for small businesses.

This follow-up activity is a vital part of small and medium scale entrepreneurialdevelopment and is now a major component of the Centre's entrepreneurial developmentefforts. All "in business" participants were visited within 6 months of attending the EDPas part of this follow-up. This was to ascertain, not only the problem areas but also toidentify business development constraints which could be referred, to the respectiveauthorities for remedial action.

During the year, the Centre's consultancy officers visited 800 participants of theEntrepreneurial Development Programme. It was found that 600 of them were operatingtheir own businesses, and 109 found to have potential for further development. To date51 have been provided management consultancy services.

Other activities undertaken included:

(a) A project for a comprehensive plan for expansion of an established hotel in theEast Coast;

(b) Consultancy services to a medium-sized bus company in the areas of Financeand Business Strategy,

(c) Advisory services to 19 small and medium-sized building contractors in thearea of Planning Estimates and Finance.

Management Research and Information Service (MARIS)

The gain in momentum in the activities of Regional Offices saw a marked increasein the number of enquiries received from the general public,concerning the Centre and itsfunctions. Some of the enquiries sought information on exports, imports, type andquantity of specific products manufactured in Malaysia. Specific information andassistance as and when required were provided to the various Training Sections andRegional Offices to carry out their activities more effectively.

The Centre periodically updated its mailing list according to industry and location,for the purpose of disseminating information on its activities.

14

MARIS also maintained a comprehensive pool of information of the Centre'sactivities and participants, for purposes of evaluation, planning,as well as for presentationat briefings.

In addition to this, MARIS also processed requests by the Training Sections of theCentre for management training films, before eventual purchase. In keeping with thegrowing activity and the needs especially of the Regional Offices, 38 more training filmswere purchased. These were mostly in the areas of Accounting, Industrial Relations,Sales, Industrial Safety and Management Development. At the same time, additionalcopies of more popular films were purchased to augment the library of the RegionalOffices. The present collection of films stands at 254 titles.

The Library

The acceleration of the Centre's training activities was reflected in the increasedservices rendered during the year under review.

The library maintained its rapid growth with the addition of 750 volumes and 118new titles of periodicals. It currently has 9,150 volumes, 653 journals, and 124 volumesof bound journals.

A section of the library consists of directories, guides and manufacturers cataloguesfor reference, particularly by entrepreneurs who need information on business oppor-tunities and contacts, in the U.S.A.

An exhibition of management books was held at the Centre with the assistance ofa leading distributor in September.

The following publications were brought out during the year:

(a) Catalogue of Management Training Films(b) Leadership and Human Relations — A Bibliography(c) Pemberita (Reporter), No. 11, May - December, 1977 and

No. 12, January - April, 1978.(d) Library Newsletter.

The total number of registered users was 465 and 2,900 books and periodicals wereborrowed. Twenty researchers drawn from the private sector, individuals and academicinstitutions, used the library's reference facilities, and 6 members of the ResearchCommittee of the Malaysian Trades Union Congress availed themselves of the facilities.The Centre also accepted library science students for practical training.

Public Relations and Publicity

The efforts to promote and publicise the activities of the Centre, through the mediaof television, radio and press, were sustained through Public Relations and Publicity Cam -paigns.

Greater use of the press to advertise and promote the training programmes of theCentre resulted in a favourable participation in several of the Centre's new programmes.

Talks on various aspects of management as well as the publication of brochures andrelated material were used to spread the concept of productivity throughout the country.

15

The Centre's public relations programmes included the hosting of several foreignvisitors as well as local study groups.

Regional Offices

The year saw a steady growth in the activities of the 3 Regional Offices. This wasparticularly evident in the number of courses conducted and the wider range of manage-ment training activities ranging from the hosting of workshops and seminars, speciallectures and talks and the provision of advisory and consultancy services.

The following is a review of the training activity of each Office.

Kuantan

No. ofCourses

32222

11111

111

Entrepreneurial Development Programmes (Stage I)Entrepreneurial Development Programmes (Stage II)Seminars on "Wang Buat Wang" ("Money Makes Money")Pimpinan & Perhubungan Sesama Manusia (Leadership& Human Relations)Grievance HandlingIntroduction to Accounting PracticesPengenalan Perakaunan (Introduction to Accounting)Introduction to Personnel ManagementMemulakan Perniagaan Ekspot dan Tatacara Dokumentasl(Setting Up Export Business & Documentation Procedures)Regional Seminar on Strategies in Export PromotionFiring & Records ManagementPerhubungan Perusahaan untuk Penyelia (IndustrialRelations for Supervisors)Critical Path Method

No. ofParticipants

84041

10726

2510

701812

14

47 1185

Penang19 Entrepreneurial Development Programmes (Stage I)

1 Entrepreneurial Development Programmes (Stage II)2 Seminars on "Wang Buat Wang" (Money Makes Money)6 Supervisor as a Trainer & Instructor4 Leadership & Human Relations for Managers4 Job Simplification2 Leadership & Human Relations2 Pimpinan & Perhubungan Sesama Manusia

(Leadership & Human Relations)2 Industrial Safety I1 Industrial Safety II1 On-the-Job Safety1 Filing & Records Management1 Management of Labour Relations1 Grievance Handling

48018

16511864612464

291622131913

16

1 Cost Reduction 131 Basic Accounting for Executives 71 Jurujual (Salesmanship) 261 Penjualan Kriatif (Creative Selling) 381 Conference Leading and Instruction Techniques 221 General Management1 Leadership & Human Relations for Supervisors in 6

the Hospitality Industry1 International Restaurant Service I 9

55 1245

Johore Bahru

No. of No. ofCourses Participants

18 Entrepreneurial Development Programmes (Stage I) 4201 Entrepreneurial Development Programmes (Stage II) 122 Seminars on "Wang Buat Wang" (Money Makes Money) 862 Discipline In Industry 291 Perhubungan Perusahaan untuk Penyelia 16

(Industrial Relations for Supervisors)1 Grievance Handling 191 Budgetary Control 121 Introduction to Accounting Practices 101 Pengenalan Perakaunan (Introduction to Accounting) 81 Leadership & Human Relations 181 Leadership & Human Relations for Managers 171 Pimpinan & Perhubungan Sesama Manusia 11

(Leadership & Human Relations)1 Industrial Safety I 151 Industrial Safety II 91 Job Simplification 121 Organisation and Methods 111 Quality Control 161 Introduction to Marketing Management 181 Import/Export Procedures & Documentation 201 International Restaurant Service I 9

39 758

17

PART II

THE NATIONAL PRODUCTIVITY COUNCIL

Structure of the Council

As provided by the National Productivity Council (Incorporation) (Amendment)Act 1975, the Chairman and Members of the Council are appointed by the Minister ofTrade & Industry. The Director, who is the chief executive of the Centre, appointed bythe Council, with the approval of the Minister, is also a member of the Council. Themembers of the Council, other than the Chairman and the Director of the Centre, arerepresentative of government, management, labour, employees, commerce, manufacturingindustries, financing and industrial development interests.

MEMBERS OF THE COUNCIL

ChairmanY.M. Raja Tan Sri Mohar bin Raja Badiozaman, P.M.N., P.S.M., J.M.N.

Director of the CentreY.B. Dato' Abu Kassim bin Haji Mohamed, D.S.I.J., J.M.N., K.M.N.

Government RepresentativesMinistry of Trade & Industry — Encik Kamaruddin bin Nordin

Director of Industries DivisionPrime Minister's Department — Puan Serject Kaur,

Chief Asst. Director, Manpower PlanningMinistry of Labour & Manpower - Encik Mahmud bin Idris

Deputy Secretary GeneralTreasury — Puan Umikalsom bte. Mohd. Noh,

Assistant Director of BudgetMinistry of Agriculture — Tuan Haji Abdul Azmi b. Abdul Tahrim, P.P.T.

Deputy Secretary General IIUniversity of Technology.Malaysia - Encik Abul Hamid b. Tahir,

Deputy Vice-ChancellorState of Sabah — Encik Ramie b. Dua

Deputy Director, BBumiputra Participation UnitChief Ministers Office, Sabah.

State of Sarawak - Y.B. Datuk Abang Haji Yusof Puteh: P.N.B.S., J.S.M.Deputy State Secretary,Chief Minister's Office, Sarawak.

Representatives of the — Encik Yong Poh Kon,Private Sector, Federation of Malaysian ManufacturersInstitutions of Commerce,Manufacturing Industries, - Encik Zulkifli b. Mohd. Noor,Industrial Financing, Bank Pertanian Malaysia.Management, Labour and Employers

18

- Y.B. Dato' Shamsuri bin Haji Ali, D.P.M.J.,P.I.S., A.M.N.,P.S.K.,P.J.K.

Perbadanan Kemajuan Ekonomi Negeri Johor- Tuan Haji Mohd. Rasli b. Mohd. Nawi, K.M.N.

J.M.N.Majlis Amanah Rakyat

- Y.B. Datuk Mohamad Yusoff bin Haji Ahmad,P.P.M.P..P.J.K.

(Individual)— Encik Samuel A. Abishegam, K.M.N.,

Malayan Council of Employers' Organisations.— Encik Ibrahim bin Hassan,

Malaysian Association of Productivity.— Encik V. Baradan,

Malaysian Trades Union Congress.- Encik Zabir bin Bajuri,

National Chambers of Commerce & Industryof Malaysia.

— Dr. Tarcisius Chin Nyet Leong,Malaysian Institute of Management.

Secretary to the Council - Puan Halimah Ali,Secretary, National Productivity Centre.

Committees

Members of the Committees appointed by the Council for the year under reviewwere as follows: —

Establishment Committee1. Encik Kamaruddin bin Nordin — Chairman2. Encik Mahmud bin Idris3. Encik Samuel Abishegam K.M.N.4. Puan Umikalsom bte. Mohd. Noh5. Encik V. Baradan6. Y.B. Dato' Abu Kassim b. Haji Mohamed

D.S.I.J., J.M.N., K.M.N. (Director NPC)

Finance Committee1. Y.B. Dato' Abu Kassim bin Haji Mohamed — Chairman

D.S.I.J., J.M.N., K.M.N. (Director NPC)2. Encik Abdul Hamid bin Tahir3. Puan Umikalsom bte. Mohd. Noh4. Tuan Haji Abdul Azmi b. Abdul Tahrim5. Y.B. Datuk Mohamad Yusoff bin Haji Ahmad,

P.P.M.P.. P.J.K.6. Puan Serject Kaur

19

Programme and Planning Committee1. Y.B. Dato' Abu Kassim bin Haji Mohamed — Chairman

D.S.I.J., J.M.N., K.M.N. (Director MFC)2. Encik Yong Poh Kon3. Encik Samuel Abishegam, K.M.N.4. Encik V. Baradan5. Encik Zabir bin Bajuri6. Encik Kamaruddin bin Nordin

Meetings

The following meetings were held during the year: —

Council Meetings — 6 timesFinance Committee — 3 timesEstablishment Committee - 5 timesProgramme & Planning Committee — 3 times

20

OPERATIONAL ACTIVITIES

Operational Units

The Centre comprised a Training Division of 8 sections, a Management ConsultancyService, a Management Research & Information Service and an Administrative Division(Appendix F).

Staffing Position

The Centre's establishment was made up of 140 personnel. (Appendix Gl)

Recruitment — 14 Training & Investigating Officers (TIOs) & 3 clerks (Appendix G2).Resignations — 8 Training & Investigating Officers (Appendix G2—3)Retirement — 1 member of the Staff (Appendix G3)

Staff Development

During the year, members of the staff were selected to attend various trainingprogrammes locally as well as abroad. This was combined with a programme of internaltraining in the various disciplines, to upgrade the know-how and training skills of theCentres' pool of Trainers and Consultants.

Under the sponsorship of foreign governments and international organisations. 16members of the staff attended Training programmes overseas. (Appendix G4—G5).

Foreign Assistance

The Centre continued to benefit from the Technical Aid Programmes of the govern-ments of the Federal Republic of Germany, Japan, India, Austria, and the United King-dom. Organisations such as the International Trade Centre, UNIDO and the InternationalLabour Organisation under the United Nations Development Programme also supportedthe activities of the Centre by providing training facilities in the form of fellowships andtraining expertise.

During the year, the Centre continued to receive the services of the followingInternational Advisers:-

1. R.N. Shivpuri (India) - M.B.A. (New Delhi)— Sales & Marketing Section M.A. Econs. (New Delhi)

Graduate Programme (iMl, Harvard BusinessSchool)

2. Rudolf Schaffer (Austria) - Superior Hotel School (Vienna)— Tourist Industry Section Hotel Consultant

3. Akimasa Inoue (Japan) — M.A. Econs. (Waseda University)— Sales & Marketing Section President, International Market Development

Ltd. (Japan)Management Consultant (Japan)Member of the Central Committee of the

Asian Federation of UNESCO.

21

4.

5.

6.

7.

Frank Slater (U.K.)- Management Accounting

Section

Patrick M. Barry (FederalRepublic of Germany)

— Bumiputra ServicesSection

Management AccountantA.C.M.A. (England)

M.Sc. (England)Fellow Inst. of Directors (England)M. Inst. M. (Ireland)Management Consultant

Alwyn John Young (U.K.) — Management & Industrial Consultant— Bumiputra Services Section (Economist/Industrial Engineer)

Leonard G. Hawkins (U.K.)— Industrial Engineering

Section

— Management ConsultantB. Sc. (England) LondonA.M.I.C.E.(U.K.)A.M.I. Mech. E. (U.K.)A.M.I.E.E.(U.K.)F. Inst. D. (England)

Two advisers assigned on a short term basis carried out the following surveys:—

(1) Training for Small Contractors(2) "Entrepreneurial Development in the Manufacturing and Processing Industries'

22

NOTABLE EVENTS

1. Dinner Meeting on "The Investment Climate in Malaysia" - 29th March

A special dinner meeting, jointly organised by the Centre and the MalaysianAssociation of Productivity, was arranged for 200 senior managers from Commerceand Industry. The guest of honour was the Hon. Dato Seri Dr. Mahathir Mohamad, theDeputy Prime Minister, who is also the Minister of Trade and Industry. Dato Seri Dr.Mahathir Mohamad addressed the gathering on "The Investment Climate in Malaysia".

2. Donation from the Government of the Federal Republic of Germany - 21st April

H.E. Dr. W.E. Ritter, the Ambassador of the Federal Republic of Germany present-ed the Centre with a project vehicle and audio-visual equipment valued at M$40,000.

3. Annual Certificate Presentation Ceremony - 29th April

The Hon. Dato Seri Dr. Mahathir Mohamad presented certificates to more than 500participants of courses held in Selangor and the neighbouring states.

4. Presentation of Certificates to Participants of the Human Resources Development(HRD) Programme - 23rd October

The Hon. Datuk Abdul Samad bin Idris, Minister of Culture, Youth and Sportspresented certificates to 14 participants of the 7 week Programme on "Human ResourcesDevelopment for Bumiputra Supervisory Positions".

5. Official Visit by the Parliamentary Secretary to the Ministry of Trade and Industry- 18th September

The Hon. Encik Abu Hassan b. Hj. Omar, Parliamentary Secretary to the Minisiryof Trade and Industry, declared open a special programme on Basic Business Managementfor officers of the Ministry of Trade and Industry. As it was his first official visitto the Centre, he was briefed on its activities.

6. Launching of the 2nd Diploma Programme in Marketing Management - 23rd October

The Hon. Dato Lew Sip Hon, Deputy Minister of Trade and Industry, launched the2nd Diploma Programme in Marketing Management jointly organised by the Centre andthe Malaysian Association of Productivity.

7. Official Visit by the Hon. Dato Seri Dr. Mahathir Mohamad - 4th December

The Hon. Dato Seri Dr. Mahathir bin Mohamad, the Deputy Prime Minister in hiscapacity as the Minister of Trade and Industry paid an official visit to the Centre, and wasbriefed on its progress and activities.

8. Visit by the Director General of the Public Services Department (PSD) — 19thDecember

Tan Sri Hashim b. Aman, the Director General of the Public Services Department,visited the Centre and was given a briefing on its activities by the Director.

23

ACKNOWLEDGEMENTS

The Council wishes to record its appreciation and thanks to the following: —

— The Federal and State governments— The governments of the Federal Republic of Germany, United Kingdom,

Austria, Japan, India.— The Colombo Plan and United Nations Development Programme— Organisations and Individuals— Malaysian Association of Productivity— The Press, Radio and Television Malaysia.

24

Appendix AI

SUMMARY OF COURSES AND SEMINARS 1978No. of Courses/

Seminars

116

591

11

133

671243

_i~25

1664211

lo

36422431111

31

32

Bumiputra Services SectionMelahir dan Membena Usahawan (Creation and

Development of Entrepreneurs) EDP IMelahir dan Membena Ushawan - EDP IISeminar "Wang Buat Wang" (Money Makes Money)Human Resources Development for Bumiputra

Supervisory PositionsSeminar Susulan Khas (Special follow-up Seminar)Pre EDP

Industrial Engineering SectionOrganisation and MethodsFiling and Records ManagementWork StudyProduction Planning and ControlCritical Path MethodQuality ControlMaterials Handling

Light Industry Service SectionJob SimplificationIndustrial Safety IIndustrial Safety IIMenyenangkan Kerja (Job Simplification)On the Job SafetyRegional Safety Seminar

No. ofParticipants

289079452

257915

3540

791601732565329

"426

27090433522152612

Management Accounting SectionIntroduction to Accounting Practices 28Basic Accounting for Executives 104Costing 56Cost Reduction 28Budgetary Control 28Financial Management 95Project Evaluation and Control 73Basic Business Management (Accounting) 18Seminar on "Information Systems in Public Administration" 82Management Development Programme in Accounting 15Appreciation Seminar for Top Management Personnel of 16

SEDC'sPengenalan Perakaunan (Introduction to Accounting) 44Tatacara Perakaunan untuk Peniaga Pembinaan 1

(Accounting Practices for Contractors) ——596

25

Appendix A2

No. of Courses/ No. ofSeminars Participants

Sales and Marketing Section5 Salesmanship 954 Sales Management 462 Introduction to Marketing Management 292 Profits Through Advertising 262 Import Procedures and Documentation 381 Export Procedures and Documentation 221 Marketing Research 251 Product Planning and Development 461 Strategies for Market Development & Creation 461 Distribution Marketing 561 Regional Seminar on Strategies in Export Promotion 701 Seminar on Export Finance 351 Seminar on Marketing of Handicrafts to the EEC 181 Seminar on Key to the Markets — Bremen Services for 96

Exports from Malaysia2 Customer Relations Training 261 Basic Business Management (Sales) 181 Management Development Programme in Sales and Marketing 151 Effective Selling of Ideas 261 Sales Seminar 601 Jurujual (Salesmanship) 261 Penjualan Kriatif (Creative Selling) 381 Pengurusan Runcit (Retail Management) 121 Memulakan Perniagaan Ekspot dan Tatacara Dokumentasi 40

(Setting up Export Business and Documentation Procedures)

34 909

Management Development Section5 Leadership and Human Relations 75

15 Leadership and Human Relations for Managers 2768 Leadership and Human Relations/On the Job Training 2255 Introduction to Personnel Management 651 Training Methodology 231 Motivation and Job Satisfaction 154 Groupwork and Discussion Leading Techniques 55

10 Supervisor As A Trainer and Instructor 1791 Communication in Industry 121 General Management 181 Basic Supervisory Skills 291 Conference Leading and Instruction Techniques 22

13 Pimpinan dan Perhubungan Sesama Manusia 238(Leadership and Human Relations)

2 Kerja Kumpulan dan Memimpin Perbincangan 36(Groupwork and Discussion Leading)

2 Penyelia sebagai Jurulatih dan Pengajar 36—— (Supervisor as A Trainer and Instructor) ——70 1304

26

Appendix A3

No. of Courses/ No. ofSeminars Participants

Industrial Relations Section4 Industrial Relations for Supervisors 711 Industrial Relations for Employees 222 Industrial Relations for Trade Union Executives 275 Management of Labour Relations 786 Discipline in Industry 775 Grievance Handling 671 Industrial Relations and Labour Laws 315 Perhubungan Perusahaan untuk Penyelia 66

(Industrial Relations for Supervisors)1 Disiplin dalam Perusahaan 15

(Discipline in Industry)1 Perhubungan Perusahaan untuk Majikan-Majikan 31

(Industrial Relations for Employers)31 485

Tourist Industry Section4 Leadership and Human Relations for Supervisors 32

In the Hospitality Industry2 Kitchen Management 194 International'Restaurant Service I 351 International Restaurant Service II 102 Front Office Procedures 141 Supervisory Hotel Housekeeping 82 Institutional Cooking and Catering Management 231 Food Service 101 Supervisor As A Trainer and Instructor in The 6

—— Hospitality Industry ——18 F 157

27

1978

1977

1976

1975

1974

1973

1972

1971

1970

1969

1968 ,

1967 .

1966 ,

1965 .

1964 .

1963 .

1962 .

TOTAL NUMBER OF COURSES/SEMINARS AND PARTICIPANTS 1962 - 1978 Appendix B

8,029

341

229

205

201

152

133

114

114

91

67

46

1 4,079

1 4.120

1 3,626

| 2.784

1 2,472

1 1,939

| U64

1 1,389

] 76;

3

1 1.121

7,076

22105

KEY

Total Number of Courses/Seminars

Total Number of Participants

1,000——I—2,000 3,000

——I——4,000 5,000

——I—6,000 7,000

——,——8,000

Appendix C

DISTRIBUTION OF COURSES, SEMINARS AND PARTICIPANTS BY SECTIONS 1970 - 1978

SECTION

Bumiputra Services(Estd. in 1973)

Industrial EngineeringLight Industry ServiceManagement AccountingSales & MarketingManagement DevelopmentIndustrial RelationsTourist Industry

Total

1970A-

24--136413-114

B-

358

--288907211-1764

1971A-

1195

1340279

114

B—

23716284

228684436108

1939

1972A—

2498

165326-

133

B—

556139129291922435-

2472

1973A

35

2299

114620-

152

B577

468165138236787413-

2784

1974A57

221214205420

2201

B1014

431216288375902377

233626

1975A

50

20161323

•43337

205

B1209

364249248465750700135

4120

1976A60

24201726443216

239

B1214

455390202433766475144

4079

1977A123

22252834613612

341

B3083

382483498917967523223

7076

1978A133

25303234703118

373

B3540

426612596909

1304485157

8029

A - Courses/SeminarsB — Participants

Appendix D

DISTRIBUTION OF PARTICIPANTS BY SECTIONS 1978

Section

Bumiputra ServicesEntrepreneurial Development

Programme (EDP)EDP IEDP II

Other Programmes

Industrial EngineeringLight Industry ServiceManagement AccountingSales & MarketingManagement DevelopmentIndustrial RelationsTourist Industry

Total

Courses/Seminars

1165

1211213325303234703118

373

Participants

289079

2969571

3540426612596909

1304485157

8029

%

44.15.3T.67.4

11.316.36.02.0

100.0

DISTRIBUTION OF PARTICIPANTS (BUMIPUTRA ANDNON-BUMIPUTRA) BY SECTIONS 1978

Section

Bumiputra ServicesIndustrial EngineeringLight Industry ServiceManagement AccountingSales & MarketingManagement DevelopmentIndustrial RelationsTourist Industry

Sub-totalTotal

Bumiputra

3539

236196320409791278

765845

Non-Butmputra

119041627650051320781

21848029

%Bumiputra

44,1

2.92.44.05.19.93.41.0

72.8

% Non-Bumiputra

02.45.23.46.26.42.61.0

27.2100%

30

Appendix E 1

ENTREPRENEURIAL DEVELOPMENTPROGRAMME DISTRIBUTION FOR 1978

(1) % of Entrepreneurs created 4419342.3%*

x 100%

(2) Types of businesses run are as follows:(a) Service

(b)

1.2.3.4.5.6.7.8.9.

10.

11.12.

13.

Manufacturing 1.2.3.

4.

Petrol Pump 1Motor workshop 1Restaurants 5Retail 7Logo Design 1Construction 2Fruit Selling 3Retailing of Leather goods 1Supplying ISale of Garments 2Electrical Repair 1Nursery 1Rubber Trading 2

Tailoring 8Batik Business 1Furniture 1Photography 2

29

12

(c) Others 1. Poultry Farming

Total

3

44

* The above percentage is true of those who started business after attending the course.It is expected however that more will start businesses in the following year as indicatedby the experiences of the past year.

31

Appendix E 2

FOLLOW-UP PROGRAMMES FOR EDP PARTICIPANTS 1976 - 1978FOLLOW-UP LETTERS

Year

1976

1977

1978

Date of Issueof Letter

June 1977July 1977February 1978July 1978

February 1978June 1978October 1978

July 1978October 1978

Total

No. of Letterssent

74496419382 1,371

1,5221,677

518 3,717

381337 718

5,806

Replies Received

29213

5338 333

394353160 907

9190 181

1,421

ADVISORY SERVICES

StatePerilsKedahPulau PinangPerakSelangorFederal TerritoryNegri SembilanMalaccaJohorPahangTrengganuKelantanTotal

1977152925233059221125_

--

239

1978Advisory Services

*Step I (3.1)51

11257_

302144

—113

-

1272123

950

Step II (3.2)2492

11541—

13——

51

* Step I (3.1) Involves 3 man hours Step II (3.2) Involves 10 man days

32

Appendix E 3

BREAKDOWN OF PARTICIPANTS ACCORDING TOSTATES AND BUSINESSES 1976 - 1978

Nature of Business/State

ServiceTV & Radio Repair oWorkshopRestaurantRetailStationerySale of CrockeryBeauty CultureGeneral WholesaleHousingTextileManufacturingTailoringPhotographyHandicraftFurnitureRice MillSpiced Meat ProcessingCurry ProcessingTobacco ProcessingFish Crackers ProcessingOthersRubber TradingLeather TradingPadi DealerCoffee DealerPoultry FarmingPrivate SchoolsNurseryMiscellaneousTotal

<-HOsro-i

332

1511

221

52

1

1

847

2£LK>7TP

1

3

11

1

21

1

112

N. Sem

bilan

79

212

1

11

1

2

1

331

waS$-i

463

1

4

241

11

14

18

59

-nHn—i-i«•+"OX

155

1141

2

33

2

2

1150

-0s-§OQ

3421

1

23

1

17

-0nus!T

1

267

12

12

3

11

1

1038

8sa.Sr

12

10162

222

1

32

211

1461

TTrengganu

410

1

21

62

2

1

1

333

Kelantan

315

13

311

5

2

1

21

846

T)o>"ito'

25

1

1

1

15

25

•o•B5'E£3

OQ

1

841

112

1

3

1

629

Sarawak

1

1

wtocrto

3

1

4

33

EDP I 1976 - 1978 IN ALL THE STATES

Appendix E 4

State

PerlisKedahPulau PinangPerakSelangorW. PersekutuanNegri SembilanMelakaJohorPahangTrengganuKelantanSarawakSab ah

Total

1976nnO 05 Es ~v> £,p

£j

l21159113111—-

27

Total No. of

Participants

20512726

122223

292366222923—-

661

Participantsin Business

112212131839179

25149

17—-

206

Participant notY

et in Business

9291513

104184

121441

' 8206--

455

EntrepreneursCreated

51155

27135

— *

14186_-

100

1977

Total No. of

Courses

5117

12111278

119

101124

120

Total No. of

Participants

117304184291263308155203289229240284

57112

3036

Participantsin Business

3412379

11587

1166274

1269993

1221232

1174

Participants notY

et in Business

8318110517617619293

1291631301471624580

1862


304122301931221033132340'

14

309

1978OHO O* Eft -^trt «-,p

O— 1

41179

101067

11119

1263

116

Total No. of

Participants

9728018619826024113815826227522332216288

2890

ParticipantsIn Business

3389578678715534

1058874886236

956

Participants notY

et in Business

64191129112182170

8312415718714923410052

1934


_923

13642-32——-

44

Appendix F

NPC-ORGANISATIONAL CHART

Deputy Director(Training)

Assistant Director(A)

r~l-sa -£

C/J _^!JJ 1-rQ _

r

"cCJ1onM

s Acc

ount

ing

KuantanRegional Office

Bum

iput

raSe

rvic

es

1In

dust

rial

Assistant Director(B)1

1

c

_«0> M

anag

emen

t-Re

sear

ch &

Info

rmat

ion

Serv

ice

(MA

RIS)

PenangRegional Office

AssistantFinancial Officer

DIRECTOR

Secretary— — * ———

iDeputy Director

(Consultancy)

Assistant Director(Q

I

Hot

el &

Rest

aura

nt

-4-> 1-1

•c "gilH •—

1to3

T3

™ i1-*ob v-a f u

C/5

Johor BaharuRegional Office

Executive Officer

Assistant Director(D)

|

Man

agem

ent

Dev

elop

men

t

Indu

stria

lEn

gine

erin

g

1

Man

agem

ent

Con

sulta

ncy

Serv

ice

Sarawak/SabahRegional Office

Administration

Appendix G 1

STAFFING OF THE CENTRE

The staffing position of the National Productivity Centre as at December 31 st, 1978was as follows:

CLASSIFICATION

DirectorDeputy DirectorAssistant DirectorTraining & Investigating OfficerPublic Relations OfficerSecretaryExecutive OfficerFinancial Executive OfficerAssistant LibrarianAssistant Statistical OfficerChief ClerkSecretary IIStenographerClerkJunior ClerkJunior Technician (Special Grade)TechnicianJunior TechnicianChargeman (Grade II)Mechanical FitterTypistTelephone OperatorDespatch RiderFile SearcherMachine Operator/PrinterMachine OperatorOffice BoyWatchmanGardenerCleaner

TOTAL

APPROVEDPOSTS

124

70111111118

11211911811111

10414

151

POSTFILLED

114

6611111—117

1121-81

81111—

10414

140

POSTVACANT

1

4—-—-—1——1

—-11

1--

-

1—

._.

11

36

Appendix G2

TRAINING AND INVESTIGATING OFFICERS

RECRUITMENT

Name

1. Rabiah binti Hashim2. Ramli bin Ahmad3. Awang bin Musa4. Anuar bin Mahmud5. Sabaruddin bin Awang6. V.S. Sivapalan7. Lau Thow Sin8. JeswanSingh9. Goh Swee Seang

10. Fakharuddinb. Md.Said11. Hamdi bin Othman12. Ab. Aziz bin Ishak13. Fatimah binti Sulaiman14. Rizaal Zainuddin Putra

bin Zainuddin

Section

Bumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra ServicesLight Industry ServiceIndustrial EngineeringIndustrial EngineeringIndustrial EngineeringIndustrial EngineeringBumiputra ServicesBumiputra ServicesBumiputra ServicesManagement AccountingManagement Development

Date of Commencementof Service

23rd May, 197825th May, 19781st June, 19781st June, 19781st June, 19781st July, 19781st July, 19781st July, 19781st August, 19781st December, 19781st December, 19786th December, 1978l l th December, 1978llth December, 1978

Name

1. Md. Salikon bin Sarpin2. Mohd. Hanaffi bin Abd.

Majid3. Wan Abdul Fatah bin

Wan Ism ail4. T. Sivasubramaniam5. Mohd. Din Abu Samah6. Shafiai bin Mat Radzi7. Jeswan Singh8. Sudarno Hj. Mahfudz

JUNIOR STAFF

RESIGNATION

Section

Bumiputra ServicesBumiputra Services

Bumiputra Services

Management DevelopmentManagement DevelopmentBumiputra ServicesIndustrial EngineeringSales and Marketing

Date of Resignation

1st April, 19781st July, 1978

1st August, 1978

1st August, 19788th September, 197815th September, 197830th September, 197830th October, 1978

Name

1. Norizan bte Mansor2. Ruaidah bte Mohd.3. Abdul Malek b. Hj.

Abd. Rahman

•RECRUITMENT

Position

ClerkClerkClerk

Date

17th April 197817th April 19781st November 1978

37

Appendix G3

Name

1. Razi bin Abd. Samat2. Pushpathilaka d/o Baradan3. Yusof Janggi4. Wan Abdullah Sani b.

Wan Ibrahim

Name

1. Xavier Doss

Name

1. Fuad bin Daud

RESIGNATION

Position

Despatch RiderTelephone OperatorJunior TechnicianOffice Boy

RETIREMENT

Position

Clerk

TRAINING

Date of Resignation

16th May, 19788th June, 197831st August 197831st October 1978

Course

"Projectionist'Course

Duration

10-13 April

Date

1st August, 1978

Venue

IPTAR (Tun AbdulRazak Inst. ofBroadcasting), K.L.

2. Mahshos b. Baba

3. Mahmud Sayatib. Hj. Isa

4. Kamarudin b. Ismail

5. Juita Md. Yassin

6. Musa Ibrahim

"Projectionist"Course P 500 XIII"Projectionist"Course"Library Assistant"

Secretary's TrainingProject/SpecialAssistants,

OfficeAdministration

20 Mar. -2 April18 Sept. -1st Oct.1 3 February —24 May26 January —4 February

24 April -13 May

-do-

IPTAR

Nat. Library,Kuala Lumpur.INTAN(Nat. Inst. ofPublic Admin,K.L.)

-do-

Appendix G4

TRAINING FOR SENIOR STAFF

Name

1. Soo Cheong Futt2. Marzidah Mahmud

3. Ling Tai Nguong

4. V.S. Pandian

5. Mahyuddin Hj. Omar

6. P. Kandiah

7. Mohd. Esa bin Ipal

8. Khalid b. Mat Din

9. Kassim bin Ahmad

10. Mustapha Sufa'at11. Hj. Arshad Hj. Marsidi

Programmeit D

Diploma in Industrial EngineeringSeminar on "Export Promotion —Management Seminar for Executives19th International Congress of AppliedApplied PhysochologyMasters in Business Administration

M. Sc. in'Hotel Management*1

Seminar on "Management of Maintenancein Woodworking Industries"Diploma in "Teachers Training in Tourism"

Diploma in Hotel Management "

Diploma in General Management"

Diploma in General Management **Workshop on Management of ManagementCentres11

Venue

W. GermanyBremen,W. GermanyMunich,W. GermanyUniversity of Hawaii

Florida InternationalU. - U.S.A.Kotka, Finland

Institute of Tourism& Hotel Management,Salzburg.

-do-

W. Germany

W. GermanyDublin, Ireland

Duration

2 years3rd April —6th MayJune

2 years fromAugust, 19781 V£ years fromSept.14 Aug. -8 Sept.

15 Sept. '78-12 Jan. 479

8 months fromOctober 19781 3 months fromOctober 1978

-do-1st - 29thOctober

Sponsorship

Federal Republic of GermanyFederal Republic of Germany

Federal Republic of Germany

East West Centre, Hawaii

P.S.D.

UNIDO

Austrian Government

Austrian Government

Federal Republic of Germany

Federal Republic of GermanyP.S.D.

Appendix G5

Name

12. A.K.Chand

13. Abdul Wahab binMuhammad

14. Abdullah Mahmood

15. Zulkifli Hashim


Programme

Workshop on "Expansion of Intra-Asean Trade"Seminar on "The Techniques of Sub-RegionalCooperation/Asean Cooperation in ForeignInvestment & Transnational CorporationsCourse on "Small Industry Promotionin Developing Economies"

Course on "Small Industry ManagementConsultancy"Advanced International MarketingManagement Programme

Venue

Bangkok

Bangkok, Manila

Hyderabad,IndiaHyderabad,

Singapore

Duration

16 -20 October

6th Nov. - 8 Dec.

17 Oct. -8 Dec.

11 Sept.- 1 Dec.

6- 17 Nov.

Sponsorship

ITC/UNCTAD/GATT

UNDP/ESCAP

Colombo Plan

Colombo Plan

ITC/UNCTAD/GATT

Appendix G6

SENIOR STAFF OF THE CENTRE AST THE 31ST DECEMBER,

I. DIRECTORY.B. Dato' Abu Kassim bin Hj. Mohamed, D.S.I.J., J.M.N., K.M.N.

II. DEPUTY DIRECTOR1. Arshadbin Marsidi

III. ASSISTANT DIRECTORS1. M. Palaniappan

2. . Lee Thong Cheng

3. Ruslan bin Khatib

4. Ahmad bin Berek(Acting Deputy Directorfrom 1st November, 1977)

D.L.C. Hons, (Prod. Engineering)Dip. I.Q.C. (Netherlands)Dip. Mgmt. Consultancy (W. Germany)C. Eng. M.I. Prod. E. (London)P.E. (Malaysia)

B.A. Hons (U.M.)Cert, in Education (T.T.C.)Cert, in Audio Visual AidsCert, in Mgmt. of Chambers of Commerce &

Industry (Japan)Dip. in Mgmt. Consultancy (W. Germany)

B.A. Econs(U.M.)Dip. Training Methodology (Turin)Cert. Mgmt. of Chambers of Commerce &

Industry (Japan)

B.A. (U.M.)Cert, in EducationCert. Mgmt. Consultancy (India)Dip. in Teachers Training - Tourism & Hotel

Mgmt. (Salzburg)

B.A. Hons. (U.M.)Cert, in EducationCert, in Mgmt. Consultancy (India)Cert, in Entrepreneurial Motivation Development

(India)

IV. BUMIPUTRA SERVICE SECTION

1. AbduUah bin Mahmood

2. Abdul Rahman Salman

B.A. Hons (U.S.M.) — Mass CommunicationCert, in EducationDip. Mgmt. Consultancy Small Business (W.

Germany)

B. Econs. (U.M.)Cert, in Fxport Promotion (APO-Manila)Cert, in Project Feasibility (APO-Japan)

41

Appendix G7

3. Nik Zainiah bte Nik A. B.A. Hons. (U.M.) - HistoryRahman

4. Ramli bin Jamal B.A. Hons (U.M.) — Sociology/Anthropology

5. Zulkifli bin Hashim B.A. Hons. (U.M.) — Sociology/Anthropology

6. Kassim bin Ahmad B. Econs. (U.M.)

7. Mustapha bin Sufa'at B.A. Hons. (U.M.) — Sociology/Anthropology

8. Aini bte Idros B.A. Hons(U.S.M. - History)

9. Mohd. Iskandar Yusoof B.A. Hons. (U.M.) - History

10. ApiliTaib B. Econs. Hons. (U.M.)

11. Mohd. Ramli Abdul Rahman B. A. Hons. (U.K.M.) — Sociology/Anthropology

12. SabariJusoh B. Soc. Sc. (U.S.M.)

13. Zakaria Awang AH B. Soc. Sc. Hons~(U.K.M.)Dip. in Education (U.K.M.)

14. Buniamin Safii B. Econs. (U.M.)

15. Rabiah Bte Hashim B.A. (U.S.M.)

16. Ramli bin Ahmad B. Econs. (U.S.M.)

17. Anuar bin Mahmud B. Econs. (U.K.M.)

18. Awang bin Musa B.A. (Hon) U.K.M.

19. Fakharuddin b. Mohd. Said B. Soc. Sc. Hons. (U.S.M.)

20. Hamdi bin Othman B. Soc. Sc. Hons. (U.S.M.)

21. Abdul Aziz bin Ishak B. Econs. (U.M.)

V. INDUSTRIAL ENGINEERING SECTION

1. Lim Yew Chong M.Sc. (Otago)Dip. in Consultancy in Small Scale Industry

(Philippines)Dip. in Mgmt. Consultancy (W. Germany)

2. Gian Singh Sidhu M.B.A. (Hons.) (Boston)B.E. (U.M.)Dip. I.Q.C. (Netherlands)M.A.I.I.E.P.E. (Malaysia)

3. Soo Cheong Putt B.Sc. Hons. (U.M.)I.C.M.A.

42

Appendix G8

Cert. Ind. Standardisation & Quality Control(Japan)

4. V.S. Pandian B.Sc. Rons. (U.M.)Dip. in Education (U.M.)Cert. Ind. Standardisation & Quality Control

(Japan)

5. V.S. Sivapalan B. Sc. (Hons) Elec. Eng. (Portsmouth)

6. Lau Thow Sin B.Sc. (Hons) Chem. Eng. (Leeds)

7. Goh Swee Seang B.E. (Hons) (U.M.)

VI. LIGHT INDUSTRY SERVICE SECTION

1. P. Kandiah B. Sc. Hons. (U.S.M.)

2. Sabaruddin bin Awang B. Sc. Hons. (Monash)

VII. MANAGEMENT ACCOUNTING SECTION1. Yep bin Putih M.Sc. (Kentucky^

B. Econs (U.M.)Cert. International Workshop for Instructors in

Export Promotion (ITC/UNCTAD/GATT)

2. A.T. Sundram M.B.A. (Liverpool)B. Econs. Hons. (U.M.)Dip. Bus. Studies (Distinction) (Liverpool)Assoc. Member — Br. Inst. of Mgmt.

3. Abdul Rahman Ibrahim B. Econs. (Malaya)Dip. Mgmt. Consultancy — Small Business

(W. Germany)Cert, in Export Promotion (ITC/UNCTAD/

GATT).

4. Ding Tai Kong B. Econs. Hons. (U.M.) A.C.I.S., (U.K.)Dip. Mgmt. Consultancy (W. Germany)

5. NarainSingh M.B.A. (Canada)B.A. Econs. Hons. (U.M.)Cert, in Education.

VII. SALES AND MARKETING SECTION

1. LeeKokLeong B. Econs. Hons. (U.M.)Dip. Marketing (London)Cert, in Export Promotion (W. Germany)Dip. in Mgmt. Consultancy (W. Germany)A.M. Inst. M. (London)

43

2. Mansor bin Abdul Rahman


4. R. Gokul Naidu

5. Marzidah Hj. Mahmud

6. Anand Kumar Chand

7. Ab. Wahab bin Muhamad

Appendix G9M.C.A.M., Dip. M., M. Inst. M.MABE, MISM.Post Grad. Dip. Adv. Marketing Mgmt. - Distinction

(Netherlands)Cert, in Export Promotion — Financing

(ITC/UNCTAD/GATT)

B.A. Hons. (U.M.) - Malay Studies (Soc.)Cert, in EducationDip. Mgmt. Consultancy (W. Germany)Cert, in Export Promotion (ITC/UNCTAD/GATT)

B.A. Econs. (U.M.)Dip. in EducationDip. in Marketing (London)A.M. Inst. M. (London)Cert, in Export Promotion (ITC/UNCTAD/GATT)

B.A. Hons. (U.S.M.) - HistoryDip. in Domestic Science/.Cert, of Education (U.K.)Cert, in Export Promotion (ITC/UNCTAD/GATT)

B.A. Econs. Hons. (U.M.)Dip. in Hotel Mgmt. (Salzburg)

M.B.A. (Eastern New Mexico)B.Sc. (Syracuse)

IX. MANAGEMENT DEVELOPMENT SECTION

1. Mustapha bin Abdul Kadir

2. Cecilia I. Robert

3. Ling Tai Nguong

4. Hassan bin Subiman

5. Rizal Zainuddin Putra b.Zainuddin

B.A. (U.M.) - Malay StudiesCert, in Entrep. Motivation Development (India)Cert, in Small & Medium Sized Industries

Promotion (W. Germany)

B.A. (Singapore)B. Social Sc. (Sociology) Hons. (Singapore)Dip. Mgmt. Consultancy (W. Germany)

M.Sc. in Industrial Psychology (New Zealand)B.Sc. (New Zealand) - PsychologyDip. in Mgmt. Consultancy (W. Germany)Assoc. Member of International Applied

Psychology.

B.A. (Hons.) (UKM) - Sociology/Anthropology.Cert, in Education.

B. Arts (Econs.) (Otago)

44

Appendix G10

X. INDUSTRIAL RELATIONS SECTION

1. Francis H. Arul B.A. Hons. (U.M.) - HistoryCert, in Industrial Relations & PersonnelManagement (India).

2. 'long Kai Sejig B.A. (U.M.) - GeographyDip. in Education (U.M.)Dip. in Industrial Relations (The Hague)

3. Tembon bin Abdul B.A. Hons. (Malaya) - Malay Studies (Soc.)Ghani Cert, in Education

Dip. in Industrial Relations (The Hague)

4. Zahariah Mokhtar B.Soc.Sc. (U.S.M.)Cert, in Export Promotion (ITC/GATT/UNCTAD)

XI. TOURIST INDUSTRY SECTION

1. Mahyudin Hj. Omar B. Econs. Hons. (U.M.)Dip. in Hotel Mgmt. (Salzburg)Cert, in Small Enterprise Dev.t (Japan)

2. Abdullah Mohamed B.A. Hons. (U.M.) - HistoryDip. in Education (U.M.)Dip. in Hotel Mgmt. (Salzburg)A.M.A.B.E.(UK)

3. Mohd. Nadzri bin Mohd. BA. Hons. (U.M.) - Sociology/Anthropology,Jelas Dip. in Hotel Mgmt. (Salzburg),

A.M.A.B.E. (UK)4. Khalid b. Mat Din B.A. Hons. (U.M.) - Malay Studies

Dip. in Education (U.M.)5. Mohd. Esa Ipal B.A. (U.M.) - Malay Studies

Dip. m Education (U.M.)XII. MANAGEMENT CONSULTANCY SECTION

1. Lee Wai Lum B. Econs. Hons. (U.M.)Dip. Mgmt. Consultancy (W. Germany)Aff. Member I.C.M.A.

2. Mah Lok Abdullah B.E. (U.M.)Cert. Ind. Safety & Health (Japan)Dip. Mgmt. Consultancy (W. Germany)P.E. (M'sia)

XIII. MANAGEMENT RESERACH AND INFORMATION SERVICE (MARK)

1. R. Sugunarajah B.A. (Singapore) - HistoryDip. in Industrial Relations (The Hague)

45

Appendix Gi l

2. Public Relations OfficerRadha Nair

3. Assistant LibrarianA.V, Charles

B.A. Hons. (U.M.) History

A.L.A.

XIV. SECRETARY

1. Halimah bte Alt B.A. Hons. (U.M.) — Sociology/Anthropology

XV. KUANTAN BRANCH OFFICE

I. Sheikh Othman B.A. (U.M.) - HistoryDip. in Education (U.M.)Cert, in Export Promotion (ITC/UNCTAD/GATT)

2. Mohd. Zaki bin Hamzah B.A. Econs. Hons. (U.M.)

XVI. PENANG BRANCH OFFICE

1. Choong Loo Kong

2. Yaakob bin Esa

XVII.JOHORE BRANCH OFFICE

1. Abdullah Jawati

B.A. Hons. (U.M.) - GeographyCert, in Education (Kirkby)Dip. Mgm<. Consultancy (W. Germany)

B. Soc. Sc. Hons. (U.S.M.)

B.A. Hons. (U.M.) - Sociology/AnthropologyCert, in EducationDip. in Industrial Mgmt. (Delft)

2. Mohd. Shah Mohd. Dan "Drs" (U. Pangadaran, Bandung)

XVIII. FINANCIAL EXECUTIVE OFFICER

1. Ismail bin Hassan

XIX. EXECUTIVE OFFICER

1. Musa bin Ibrahim

46

FINANCIAL REPORT

NATIONAL PRODUCTIVITY CENTRE

BALANCE SHEET AS AT 31ST DECEMBER, 1978

1977$ 297,263.70

297,263.7096,971.47

394,235.17223,000.00422,000.00

__9,088.06

1,048,323.23

9,710.00193,850.90419,944.14266,251.89

637.92

8,348.83104,916.50

1,200.00

_150.554.141,048,323.23

ACCUMULATED FUND

Balance as at 1 st JanuaryAdd: Transfer from Special Fund

Net Surplus

VEHICLE LOAN FUNDHOUSING LOAN FUNDSPECIAL FUND

Represented by:CURRENT ASSETS

DepositVehicle Loan OutstandingHousing Loan OutstandingSundry DebtorsAdvances to StaffPrepaymentsAccrued InterestFixed DepositsCash at BankPetty Cash

Less:CURRENT LIABILITIES

Sundry CreditorsTraining Fees received in advance

5,210.00209,771.43871,486.86455,073.58

15,647.001,269.131,146.28

494,701.381,400.00

179,893.341,400.00

394,235.179,088.06

403,323.23357,460.76

760,783.99290,000.00

1,022,000.00

2,072,783.99

$ 2,055,705.66

181,293.341,874,412.32

FIXED ASSETS Cost Accumulated DepreciationFurniture and Equipment 292,695.42 129,616.95 163,078.47Motor Vehicle 41,888.26 6,595.06 35,293.20

334,583.68 136.212.01 198,371.672,072,783.99

CONTINGENT LIABILITYContingent liability of $12,799.72on account of Harun SalaryArrears for ex-NPC Staff

(Dato* Abu Kassun bin Hajl Mohamed,DSU, JMN, KMN)

Director,National Productivity Centre


Chairman,National Productivity Council

NATIONAL PRODUCTIVITY CENTRESTATEMENT OF INCOME AND EXPENDITURE FOR THE YEAR ENDED 3IST DECEMBER, 1978

1977

$ 1,970,000.0010,000.00

637,756.3912,276.0011,317.0110,055.1424,145.21

2,675,549.75

1,849,617.68207,210.49

35,347.1430,676.6633,787.4028,687.39

146,562.1128,111.80

115,566.7929,581.005,449.00

21,412.44-

26,568.38

2,558,578.28

116,971.4720,000.00

96,971.47

INCOMEGrant from Federal GovernmentDonation from Federal Republic of GermanyTraining FeesConsultancyInterest on Housing and Vehicle LoansInterest from BanksMiscellaneous Revenue

Less:

EXPENDITURE

Salaries and WagesTravel and Transportation of PersonsCommunicationUtilitiesRentPrintingSupplies and MaterialsRepairs and MaintenanceProfessional and other Services Purchased and HospitalityRepairs and Renovation of New Branch OfficesInsurance and IndemnitiesInterest on LoanLoss on Sale of AssetDepreciation

Excess of Income over ExpenditureLess: Transfer to Vehicle Loan Fund

Net Surplus

$2,345,600.0023,637.00

653,311.89-

27,606.5911,750.5014,739.77

$1,777,849.14269,799.1843,681.9250,172.0751,929.0028,115.35

180,631.6716,814.68

129,398.81-

7,656.7554,759.186,370.49

35,006.75

$ 3,076,645.75

2,652,184.99

424,460.7667,000.00

357,460.76

(Dato* Abu Kassim bin Haji Mohamed,DSIJ, JMN, KMN)

Director,National Productivity Centre


Chairman,National Productivity Council

CERTIFICATE OF THE AUDITOR-GENERAL ON THEACCOUNTS OF THE NATIONAL PRODUCTIVITY CENTRE FUND

FOR THE YEAR ENDED 31ST DECEMBER, 1978

The attached Balance Sheet and Statement of Income and Expenditure have beenexamined under my direction in accordance with the Audit Act, 1957. All the informa-tion and explanations required have been obtained.

Subject to my following observations, I hereby certify as the result of this auditthat, in my opinion, the Balance Sheet and the Statement of Income and Expenditureare properly drawn up so as to show a true and fair view of the state of affairs of theNational Productivity Centre Fund as at 31st December, 1978 and of its transactions forthe year ended on that date.

BALANCE SHEET

HOUSING LOAN FUND - $1,022,000.00

2. At the end of 1978 the Government of Malaysia had lent $1.022 million to theCentre for the purpose of this Fund. It is understood that a loan agreement has beensigned between the two parties in June 1979,

CURRENT ASSETSHousing Loan Outstanding - S871,486.863. The Centre has approved housing loans totalling $957,661.56 to 17 of its officers.Although several of these officers have commenced repayment of their loans, formalloan agreements have not yet been executed by the Centre with all these officers.

Sundry Debtors - $455,073.584. Records in respect of Sundry Debtors have not been maintained satisfactorily.Since a reconciliation of the Control Account with the Debtors Ledger has not beencarried out, I am unable to certify the actual position of the Sundry Debtors Account.

GENERAL

Accounting Records — Headquarters5. Several types of accounting records have either not been maintained properly andup-to-date or have not been examined by responsible officers. Also, internal control isweak and ineffective. In my opinion this unsatisfactory position has been caused by thelack of supervision on the financial operations. However, I am given to understand thataction is being taken to improve this situation and the accounting regulations of theCentre are also being revised.

Branch Records6. The Branches of the Centre in Kuantan, Pulau Pinang and Johore Bahru wereestablished in 1975, 1977 and 1978 respectively. So far as I am aware, no appropriateguidelines or accounting regulations have been prepared for use by these Branches. Thepresent records being maintained and internal control are generally unsatisfactory. I amgiven to understand that suitable steps are being taken to overcome the problem.

(J.F.Kothari)for AUDITOR-GENERAL.

KUALA LUMPUR,16thJuly, 1979.

fkfustaiaan petaung java. -...

Documents