farah saleh farah amended complaint

Upload: emily-babay

Post on 08-Apr-2018

234 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    1/25

    1Beginning at 20, the complaint duplicates, verbatim or in abbreviated form, factual

    allegations set forth in the Statement of Material Facts comprising part of Ms. Walkers

    previously-filed memorandum in opposition to defendants pending motion for partial summary

    judgment. There are no factual averments here that do not appear, documented and at greater

    length, in Ms. Walkers Statement of Material Facts. This second amended complaint is identical

    to the amended complaint of record for the first nineteen paragraphs and in the statement of the

    counts with three exceptions: (1) Merry Brinkley, voluntarily dismissed by Ms. Walker on

    compassionate grounds by reason of her serious illness, is referred to as former defendant

    rather than defendant, and grammatical and syntactical changes have been made to conform

    the text to this state of affairs; (2) Count IV has been restated to reflect the allegations set forth

    here, and (3) Count I contains an express rather than implied request for punitive damages.

    UNITED STATED DISTRICT COURT

    EASTERN DISTRICT OF VIRGINIA

    Alexandria Division

    OBAH FARAH WALKER, )Administrator of the Estate of )the late Farah Saleh Farah, )

    )Plaintiff, )

    )v. ) Case #1:10-cv-1012 (GBL/IDD)

    )CORRECT CARE SOLUTIONS, LLC )

    )Defendants. )

    SECOND AMENDED COMPLAINT1

    Preliminary and Jurisdictional Statement

    1. This is an action for wrongful death in a correctional setting, implicating the

    constitutional prohibition against the imposition of cruel and unusual punishment. The action

    arises under the Eighth Amendment of the United States Constitution and 42 U.S.C. 1983 and

    Virginias statutes governing death by wrongful act, Code of Va. 8.01-50 et seq. The court has

    jurisdiction over the Eighth Amendment claims under 28 U.S.C. 1331 and over the wrongful

    death claim against under 28 U.S.C. 1367, the latter claim being so related to the Eighth

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 1 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    2/25

    -2-

    Amendment claims over which this court has original jurisdiction that it forms part of the same

    case or controversy.

    Parties

    2. Plaintiff Obah Walker is the sister and the duly appointed administrator of the estate

    of

    the late Farah Saleh Farah, a mentally ill man 24 years of age, who died on January 23, 2008 of

    dehydration after having been in the Alexandria jail for 13 days under defendants care.

    3. Defendant Correct Care Solutions, LLC (CCS) is a Kansas corporation whose

    principal place of business is in Tennessee. It is a for-profit company in the business of

    contracting to provide health care to prisoners in certain American jails and prisons. At all

    relevant times it was under contract to provide such services to the inmates of the Alexandria

    Adult Detention Center (hereafter referred to as the jail.) CCS provided its services here at

    issue through the work of its employees and agents, including the named and unnamed

    employees and agents referred to in this complaint. In regard to the matters here at issue CCS

    acted at all times under color of state and local law, in discharge of governmental obligations to

    provide necessary medical care to inmates incarcerated in the jail.

    4. Defendants Nigist Ketema and JoAnn Smith were, at all relevant times, employees of

    CCS working full time as nurses at the jail. On information and belief defendant Ketema was a

    licensed practical nurse and defendant JoAnn Smith was a registered nurse. Their actions and

    omissions here at issue were taken within the scope of their employment with CSS.

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 2 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    3/25

    -3-

    5. Former defendant Merry Brinkley was, at all relevant times, an employee of CCS

    working full time as the CCS medical administrator at the jail. On information and belief she

    was a registered nurse. She was responsible for ensuring CCS staff performance in accordance

    with the standards required by law, by CCSs policies published to the sheriff and to the City of

    Alexandria, and by CCSs contract to provide medical services to jail inmates. She was on call

    24 hours/day, 7 days/week to coordinate any health care issues. Her actions and omissions here

    at issue were taken within the scope of her employment with CSS.

    6. The defendants herein were all acting under color of state and local law in connection

    with their actions here at issue, by reason of their undertaking to fulfill constitutional obligations

    of the Alexandria sheriff in relation to ensuring the health and well-being of inmates committed

    to the jail. Each defendant is a person within the meaning of 42 U.S.C. 1983.

    Claim for Relief

    Background Events

    7. Plaintiffs decedent Farah Saleh Farah was born in New York City in 1983. In 1991

    he moved with his family to Alexandria, where he attended T.C. Williams High School. Until

    approximately his eighteenth year Farah suffered from no significant mental health problems.

    Starting in or around 2003, he began to display disturbing symptoms. In 2004 he was diagnosed

    as suffering from paranoid schizophrenia. His condition was treated with medication.

    8. When Farah stayed on his medication, he was functional, social, competent, and

    friendly. When, as a result of his mental illness, he did not take his medication, he would,

    among other things, starve himself and refuse water, becoming dehydrated to the point that on

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 3 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    4/25

    -4-

    several occasions when he was brought by family members to the hospital for emergency

    intervention he had to be hydrated via an intravenous (I.V.) line.

    9. In approximately the spring of 2007, Farah, on information and belief off his

    medication at the time, obtained a handgun. Shortly thereafter he was arrested for carrying a

    concealed weapon. He was living at home at the time, with his parents and two sisters.

    10. In November, 2007, Farah pleaded guilty to the charge of carrying a concealed

    weapon. He was sentenced to serve three months in the Alexandria jail and nine months on

    probation, conditioned (among other things) on his remaining on his medication as prescribed.

    Farahs November 2007 - January 2008 Incarceration

    11. Farah reported to the jail on or about November 28, 2007. He stayed there until

    being discharged directly to Mt. Vernon Hospital on January 4, 2008.

    12. During the period of Farahs November -January incarceration, Farah stopped taking

    his medication, Seroquel, an anti-psychotic. His mental condition notably worsened. He also

    refused to see his family members, who, pursuant to jail protocol, could not see him without his

    permission. He also stopped eating normally and lost weight. All these adverse behaviors

    resulted from his mental illness.

    13. In December 2007,plaintiff Obah Walker spoke twice with unidentified personnel at

    the jail by phone in an effort to provide and also to receive information about her brothers

    condition. On both occasions she described his periodic self-deprivation of food and water when

    not on his medication. She asked for assurances that he was being properly cared for. On both

    occasions, the person with whom she spoke declined to provide any information. One of the two

    refused to identify herself.

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 4 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    5/25

    -5-

    14. During the period of Farahs incarceration in November 2007 - January 4, 2008,

    defendants were responsible for providing health care to jail inmates, including Farah. On

    information and belief, all individual defendants were aware, via personal dealings with Farah or

    from medical records that they were charged to maintain, of his illness, his failure to take his

    medication, his failure to eat, and his significant mental and physical deterioration.

    15. In the period prior to his discharge date of January 4, 2008, Farah began to exhibit

    symptoms and behaviors sufficiently problematical that mental health staff at the jail deemed his

    hospitalization appropriate. He was not brought to the Northern Virginia Mental Health

    Institute, where he had previously been seen, because that facility required preliminary

    laboratory studies which CCS would not provide. Arrangements were therefore made for

    Farahs transfer to Mt. Vernon Hospital, and a temporary detention order (TDO) mandating

    his hospitalization there was secured. On or about January 4, 2008, Farah was discharged from

    the jail directly to Mt. Vernon Hospital.

    Farahs Hospitalization and His Brief Re-Incarceration

    16. On January 7, 2008, Farah attended a civil commitment hearing for the purpose of

    determining whether he would remain involuntarily detained at Mt. Vernon Hospital. While he

    had at times refused to eat, he had been compliant with his medication while in the hospital, was

    apparently oriented to his surroundings, and denied suicidal and homicidal ideation. The

    presiding magistrate found that under the applicable legal standards, Farah could not be detained

    involuntarily as a danger to himself or others, and ordered his release.

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 5 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    6/25

    -6-

    17. Following his release, Farah reported to his probation officer, as required. He told

    his probation officer that he refused to take his medications, which he also said he did not need.

    These statements were themselves manifestations of his mental illness. The probation officer

    reminded him that taking his medications was a condition of his continued probation, and

    directed him to return to the probation office on January 10 with his medications in hand.

    18. On January 10, 2008, Farah reported back to the probation officer as directed. He

    did not, however, have his medication with him, and said that he refused to take it, thereby

    manifesting his mental illness. The probation officer thereupon requested issuance of an arrest

    warrant for Farah for violating the terms of his probation.

    19. Later in the day on January 10, 2007, Farah was arrested for violating the terms of

    his probation and brought back to the jail. He remained there until the day of his death 13 days

    later.

    CCSs Posture Towards Farah As A CSB Client

    20. At all relevant times, Farah was receiving mental health services from the Alexandria

    Community Services Board (CSB), whose client he was. He saw CSB psychiatrists and social

    workers both when in the jail and when living freely.

    21. The CCS staff knew of Farah as a mental health client of the CSBs from his prior

    history and from his identification as such on the jails booking unit bulletin board. At least some

    of the CCS staff (not, however, including any defendants) also read Farahs mental health

    progress notes.

    22. CCS and its employee defendants take the position that Farah, who as a CSB client,

    was concededly under the care of a CSB psychiatrist, was not their patient at any relevant time.

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 6 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    7/25

    -7-

    The defendants deny that Farah Saleh Farah was under their care or the care of any of their

    agents and/or employees.... (Defendants Answer to Complaint, 2; Defendants Answer to

    Amended Complaint, 2). As stated by CCSs Chief of Institutional Operations, [I]f [Farah had

    a chronic care plan], it would be a psychiatric (sic) that would not be our responsibility.

    23. CCS denies (sic) that it was the responsibility of HSA Brinkley to be sufficiently

    familiar with the jail medical and mental health records of the inmate patients seen at the jail so as

    to be able to facilitate continuity of care for any ongoing medical or related conditions.

    24. CCS denies (sic) that defendants Ketema and Smith, and HSA Brinkley, were

    required to be familiar with Farahs medical and mental health history at the jail so as to be able

    to provide him with appropriate care.

    CCSs Training Failures

    25. The provision of health care in a correctional setting requires substantial specialized

    training of otherwise educated health care professionals. CCSs touted expertise in correctional

    health care is what secured its contract from the city.

    26. By its own admission, CCS provided no training on any of the following matters to its

    nurses: the taking and recording of vital signs why, and how often; distributing medication to

    patients; getting reluctant patients to take medication; forcible administration of psychotropic

    medications; identifying signs of dehydration; dealing with patients appearing to suffer from

    dehydration; making notes on patient interactions or developments; when and why to call for

    assistance from more fully credentialed health care personnel; when and why to recommend

    emergency treatment or transfer to an emergency room; and the function of and testing for

    electrolytes.

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 7 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    8/25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    9/25

    -9-

    record had been generated, or if it had ever been discussed with anyone.

    31. On January 14, 2008, Farah was seen by Albert Yoon, M.D., the CSB psychiatrist

    who had been following him before his final incarceration. Dr. Yoon noted: Came back 5 days

    ago after violation of probation. Mental status: no change, and prescribed continuation of the

    Seroquel Farah had been receiving. Dr. Yoons note formed part of Farahs CCS medical chart

    and was available for review by CCS nurses and HSA Brinkley.

    32. CCS followed a protocol, mandated by the National Commission on Correctional

    Health Care (NCCHC), requiring that a patient missing three consecutive doses of medication

    be referred to the prescribing authority.

    33. Distribution of medication was done and documented by CCS nurses. Before

    administering medication, nurses were to sign their names and place their initials at the bottom of

    the MAR, so as to permit their identification. They would give medication to their patients and

    place their initials in the square for the proper day and time. When a patient did not receive the

    prescribed medication, the nurse was to circle his or her initials in the appropriate square, and on

    the following page of the MAR explain the reason for the non-receipt. A refusal form was to be

    filled out, signed and witnessed.

    34. Nurse Awosika was unacquainted with the protocol set forth in 33, notwithstanding

    that he had worked in the jail since before CCS got the contract. Nurse Shelby Crandall

    professed knowledge of it but had not acted accordingly on Farahs MAR.

    35. Farahs MAR shows that he was to receive Seroquel, a psychotropic medication,

    every morning and evening starting January 14, for sixty days. He received no medication on the

    14th, nor any at 9 p.m. on January 15, there apparently being none available. Farah was not

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 9 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    10/25

    -10-

    offered his medication on the morning of January 22 (the day before he died). This is not

    explained. Farah never tookhis morning medication except possibly on the morning of January

    18. He never tookhis afternoon medication except possibly on the afternoon of January 21.

    36. Out of the twelve occasions when Farah was recorded on the MAR as not taking his

    medication in the period Jan 15-22, explanations were provided, as required, only eight times.

    Out of the fourteen times that Farah had not received his Seroquel during earlier incarcerations (in

    2007), explanations were provided by CCS nurses for only six. DON Lewis could not explain

    this, notwithstanding that it was part of her job to ensure proper documentation.

    37. Nurses Awosika, Crandall, McCarthy and Kim were involved in the attempted

    distribution of medication to Farah dating back to a year before his death, as well as being

    employed during Farahs final incarceration. None of their CCS files contains any

    memorialization of counseling, reprimand, or discipline for failure to have maintained Farahs

    MAR properly. Similarly, there is no documentation in Ms. Masons or Ms. Lewiss file

    regarding their failures to catch these defaults, even after Farahs death brought these matters into

    sharp relief.

    38. Apart from making notes on Farahs MAR, none of the medication nurses otherwise

    reported the fact that this patient was not taking his medication. There is no notation in Farahs

    medical chart of any sort stating or implying that any nurse ever undertook to report the non-

    receipt by Farah of his medication to anyone: not to an RN, the DON, the HSA, the CCS

    physician, or anyone with the CSB, including the prescribing psychiatrist.

    39. CCSs policy, J-I-95, required that after a patient refused medication three times, this

    was to be reported to the prescribing physician. It was a complete dead letter. For her part,

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 10 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    11/25

    -11-

    Sylvia McCarthy, the last nurse to have offered Farah his medication (on the day before he died)

    followed a personal protocol of permitting patients to go for one week (sic) before reporting non-

    compliance. Discovery has revealed no documentary or testimonial evidence to the effect that

    any CCS nurse reported Farahs failure to take his medication except on the MAR itself.

    40. The files of none of the nurses who experienced Farahs refusal to take his Seroquel

    in January 2008 nurses Awosika, Crandall, McCarthy, and Kim reveal no memorialization of

    counseling, reprimand, or discipline for failure to have informed either the prescribing

    psychiatrist or an RN, the Director of Nursing, the HSA, the CCS physician, or anyone from the

    CSB that Farah was not taking his medication. Throughout, it was the responsibility of HSA

    Brinkley to see that inmates medical records were properly maintained. Over two years after

    Farahs death, CCSs Chief of Institutional Operations professed ignorance of whether she had

    discharged that role properly. Id. Angeniece Mason, a CCS registered nurse, was also supposed

    to check Farahs MAR for completeness. She does not recall having done so, however and

    presumably did not, since she also testified that faced with evidence that a patient was not taking

    prescribed medication, she would have referred the matter to a doctor.

    41. The CSB personnel providing mental health care to Farah were aware of Dr. Yoons

    January 14, 2008 prescription of Seroquel. Having received no information to the contrary from

    CCS nurses, they reasonably assumed that Farah was taking his medication. The CSB record of

    Farahs final incarceration includes the following references to his medication (all from January

    2008): Jan. 11: Farah does not see why he was being forced to take medication; Jan. 14: Farah

    understood medication benefits versus side effects; Jan. 14: Seroquel prescribed, Farah having

    rejected Clorazil; Jan. 15: Farah taking meds, per note; Jan. 17: Farah to meet with staff

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 11 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    12/25

    -12-

    psychiatrist as needed for medication management; Jan. 22: Farah saw the psychiatrist last

    week and he should be getting his meds. No one from the CSB was ever informed by CCS that

    Farah was not taking his Seroquel. Exactly the opposite was the case, as expressly attested to by

    the CSB social workers and therapists who worked with Farah. Guards who rotated on duty at the

    booking unit may have had sporadic or anecdotal evidence of Farahs declining his medication,

    but their information was neither systematically obtained or systematically recorded, and on

    medication matters, they acted only on instructions of nurses.

    42. On January 17, 2008, Farahs case came up at the jails weekly Inmate Management

    Team (IMT) meeting of various units of the Sheriffs Department, CCS and the CSB. Farah

    was on the IMT agenda with the explanation awaiting space mental health, and his case was

    discussed. HSA Brinkley was present for this IMT meeting. HSA Brinkley and CCS did not

    view it as her responsibility, however, to be sufficiently familiar with the jail medical and mental

    health records of inmate patients so as to be able to facilitate continuity of care for any medical or

    related condition. HSA Brinkley was not aware of Dr. Yoons January 14, 2008 Seroquel

    prescription or any other medication information available in his chart, since she did not read it.

    She was not in any position to inform anyone of Farahs failure to take his medicine.

    43. On January 18, 2008, Yorvska Salazar, a psychologist working for the CSB, was

    called to see Farah. She asked him if he was taking his medication. He said he was not. Because

    Farah presented with psychosis, Dr. Salazar did not accept what he said at face value and went

    to the nurses station to inquire. The nurses did not, however, provide her with any information.

    They did not pull Farahs MAR to check. They sent her, rather, to speak to HSA Brinkley or

    DON Lewis. Such reluctant cooperation with CSB personnel was apparently common among

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 12 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    13/25

    -13-

    CCS staffers. By contrast, CSB mental health data was always available to CCS staff when

    requested.

    44. Dr. Salazar does not recall what she was told by the CCS administrator to whom she

    spoke. The person to whom she spoke retrieved or consulted no records when responding to her

    inquiry about Farah, as she recollects. What she does recall, however, is that as a result of what

    she was told, she did not fill out a Mental Health Action Form. This form was used by CSB to

    inform both deputies and CCS personnel of any changes needed in the care or supervision of an

    inmate for newly learned mental health reasons. Dr. Salazar herself had filled out just such a

    form for Farah after seeing him on January 11, 2008. On January 18, however, she did not. If

    theres no change, we dont put in a different Mental Health Action form. Based on whatever

    she was told on January 18 by HSA Brinkley or DON Lewis, she saw no need for any change or

    adjustment in his treatment.

    45. This was not be the first time for such an occurrence. The provision of incorrect

    information by CCS staff regarding the medication of inmates was a problem for the CSB staff

    throughout Farahs 2007 and 2008 incarcerations.

    The Events of January 21, 2008

    46. Shortly after 2 a.m. on January 21, 2008, Farah started shouting out that he wanted

    ginger ale, a doctor, an an I.V. Hearing this, a deputy went to get the nurse on duty. This was

    defendant Ketema, the sole nurse on duty.

    47. Defendant Ketema came to Farahs cell. Farah told her that he needed ginger ale

    and IV. He was vomiting. Defendant Ketema saw no food, only liquid, in the vomitus. Farah

    could not stand up or clean his cell. Defendant Ketema told Farah You cant do it because you

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 13 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    14/25

    -14-

    dont have that energy. His skin was kind of dry, with a kind of dry whiteness. His eyes

    were you know, his eyes also fitting inside, and his face was, its a kind of I dont know how to

    explain it was kind of sluggish, and he was weak. She found Farah confused.

    48. Defendant Ketema is the last person known to have seen Farah standing. When he

    was seen later that morning by defendant Smith, he was lying on the cement floor of his cell. The

    following day he was seen lying (possibly sitting) on his cot.

    49. On January 21 when Farah was seen by defendant Ketema, he would have been

    severely ill and obviously in need of immediate medical care. A person encountered in this

    condition outside of the jail would most likely be taken to the emergency room. This should have

    been obvious especially to medical and nursing personnel.

    50. Defendant Ketema identified virtually all the signs of severe dehydration. She also

    expressly came to the nursing judgment that I thought it was dehydration. I say maybe its

    dehydration; ... they told me he didnt eat the ... last two days or three days. Id. at 13073. While

    nurses cannot diagnose, they can make nursing judgments, and that is what defendant Ketema

    made here.

    51. Defendant Ketemas specific observations regarding Farahs vomiting, nausea,

    dryness, eyes, and skin and her contemporaneous nursing judgment of dehydration were accurate.

    They are consistent with the results of the autopsy immediately following Farahs death two days

    later, attributing Farahs death to dehydration and finding sunken eyes, dry tissue, skin tenting

    and electrolyte abnormalities. Defendant Ketemas observations are also consistent with the

    assessment of Jonathan Arden, M.D., Ms. Walkers forensic pathologist, made on the basis of the

    analysis of the medical examiner.

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 14 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    15/25

    -15-

    52. Defendant Ketema knew that it was necessary to call for a doctor when faced with a

    patient who presented the signs of dehydration she saw in Farah.

    53. DON Lewis and the CCS physician were on call 24 hours/day, 7 days/week, and

    defendant Ketema knew how to call for a doctor if needed. Defendant Ketema called no one.

    Nor did she attempt to cause Farah to be sent to the local hospital emergency room.

    54. Defendants Ketema and Smith deny that they had access to Farahs medical record

    except for the MAR (and in defendant Smiths case, Dr. Yoons January 14, 2008 note noting

    Farahs unchanged mental status and recommencing his Seroquel). Defendant Ketema did not

    write a progress note on January 21, 2008 memorializing the symptoms she discerned and her

    conclusion of dehydration because, she says, she was unable to find Farahs chart.

    55. Defendant Ketema reported on her dealings with Farah to her replacement on the

    morning shift, defendant Smith, who came in almost five hours later. It was her habit and

    practice to provide a complete report on inmates whom she saw in a professional capacity. She

    recalls communicating that Farah had not eaten, that he had asked for ginger ale and an I.V., and

    that he was nauseous and vomiting. She was told by defendant Smith that the doctor would not

    be in that day.

    56. In due course, defendant Smith went by Farahs cell to check on him in light of

    defendant Ketemas report. Farah was lying on the cell floor near the door, facing the back wall.

    He wordlessly declined to have defendant Smith take his vital signs. She offered Farah nothing to

    drink. Defendant Smith did not otherwise attempt to make, arrangements for Farah to be

    examined, tested, seen by a doctor, or hospitalized.

    57. Defendant Smith denies (sic) that she was neither trained nor permitted to judge the

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 15 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    16/25

    -16-

    relative severity of Farahs condition without first conducting an examination sufficient to permit

    her to make such a judgment.

    58. During the entire period of his incarceration, January 10-23, 2008, Farah was never

    seen by a CCS doctor.

    59. Defendant Smith wrote no note appearing in Farahs chart memorializing her dealings

    with him on January 21. She cannot recall why she failed to do so. While CCS later informed

    the sheriff that defendant Smith had been counseled for this failure of documentation, there is no

    documentation to that effect in defendant Smiths file, and DON Lewis knows of no such

    counseling.

    60. Excessive electrolyte levels caused by dehydration can cause death. Tests were at all

    times available to check the level of electrolytes in inmates requiring such testing. Such testing

    would have confirmed the immediate need for emergency hydration. Neither defendant Ketema

    nor defendant Smith took any steps to propose or secure electrolyte (or other medical) testing for

    Farah.

    61. STAT (i.e. immediate) laboratory work was supposed to be available for jail patients

    when needed, as part of the contracted-for services CCS committed to deliver. CCS and former

    HSA Brinkley contend however, that CCS did not have the capacity to perform STAT

    laboratory work.

    62. Had Farah been properly treated and hydrated on January 21 or 22, 2008, it is

    overwhelmingly likely that he would not have died of dehydration on January 23. No evidence

    has been proffered to suggest the contrary.

    63. Both defendants Ketema and Smith, as well as numerous other CCS nurses who

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 16 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    17/25

    -17-

    attended Farah, recognized that the necessary thing to do with a patient who failed to eat for two

    days, was experiencing nausea and vomiting with no food in the vomitus, was calling for

    something to drink, an I.V., and for a doctor, having dry and discolored skin, being weak to the

    point of being unable to stand, and otherwise exhibiting the signs of dehydration, was to call the

    doctor.

    64. Were a mental health patient not to take his medication, it was the responsibility of

    CCS staff to refer the patient to the psychiatrist for appropriate action. Were the patient to

    deteriorate physically, CCS staff was required to report this to the medical doctor as well. This

    was a matter of medical obligation. In Farahs case at hand, it was a deputy, not a nurse, who

    apparently put Farah on call to see a doctor when he came in two days, by which time Farah was

    dead.

    65. Code of Va. 37.2-1000 et seq. permits the judicially authorized forcible psychotropic

    medication of a mentally ill person incapable of making a competent decision to accept treatment.

    There is, however, no reason to believe that Farah would have rejected hydration on January 21,

    since his very request was for a doctor and an IV.

    Farahs Death

    66. The day before he died, a CCS nurse offered Farah his medication only once. The

    reason it was not offered a second time that day, as prescribed, is nowhere to be found. Nurse

    McCarthy, who brought the Seroquel, knew that Farah had failed to take it from her several times

    concededly an unusual situation in this nurses experience. Yet she did nothing. She did not

    approach him or attempt to speak with Farah, who was on his bunk, non-responsive. She did not

    ask or undertake to examine him. The deputy called out Farah come get your medication, then

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 17 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    18/25

    -18-

    The deputy close[s] the door and you go to the next place. Less than 24 hours later, Farah was

    dead.

    67. In the early morning of January 23, 2008, a guard, concerned with Farahs breathing,

    called for a nurse. Defendant Ketema responded to Farahs cell. She came without any medical

    equipment. She did not provide any guidance or direction to the deputies trying to save Farahs

    life by means of cardio-pulmonary resuscitation. She was, by her own admission, in shock and

    traumatized.

    68. Farah was brought to the Alexandria Hospital by emergency medical technicians

    responding to a 911 call made by deputies over defendant Ketemas advice that it was

    unnecessary. He died shortly thereafter, of dehydration.

    69. Pursuant to company protocol, CCS personnel conducted a formal mortality review of

    Farahs death on February 20, 2008. As a description of medical state just prior to death, the

    resulting CCS form submitted by HSA Brinkley to CCS reads, Patient had no reported or

    documented medical problems.

    70. Within days of Farahs death, CCS employees conducted a review of the CCS

    program at the jail, giving rise to a comprehensivereport. The report was a paean of praise by

    CCS about CCS. Notwithstanding the failure to staff as contracted (e.g., posting an RN at night),

    there was no problem found with staffing. Notwithstanding the absence of orientation checklists

    from the files of multiple LPNs, there was no problem found with the orientation checklists. The

    report identified no problems with health assessment and medical record keeping,

    notwithstanding that discovery into a single patients chart has revealed a host of problems. It is

    conceded that this patient was not singled out for non-compliant charting, nor is there any such

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 18 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    19/25

    -19-

    claim. As for Farahs death literally days before the review took place, the report remarks: The

    clients are somewhat concerned (sic) with the recent death of an inmate, but are waiting for the

    autopsy report.

    71. The CCS director in charge of investigating inmate deaths for CCS was Jon Bosch, a

    company vice president who was also Chief of Institutional Operations at CCS. He was on the

    team for implementing the program in Alexandria. He generated no report on Farahs death, and

    knows of none. He was ignorant of: defendant Ketemas actions on January 23; whether the

    jails videotapes of Farah and his nurses had been reviewed; why defendant Ketema had been

    fired and CCS documentation regarding same; who an unidentified problem nurse was;

    defendant Smiths dealings with Farah and any problems associated therewith; when basic

    training had allegedly been given to the nurses; how the CSB maintained its records; whether

    RNs were consistently absent at night; whether there was documented training on the automatic

    defibrillator, and whether there were times when Farahs chart was improperly maintained. One

    thing Mr. Bosch did know, however: [HSA] Merry [Brinkley] did not trust her staff to do stuff.

    72. During the period of his incarceration in January, 2008, Farah was not of sound

    mind or was insane within the meaning ofFines v. Kendrick, 219 Va. 1084 (1979) andHill v.

    Nicodemus, 979 F.2d 987 (4th Cir. 1992).

    73. All inmates medical care in the jail was the financial obligation of defendant CCS.

    Defendant CCS, a profit-making entity, constantly recalled to its staff the need to stay within

    budget. CCSs policy in this regard, which occasionally inhibited proper treatment, was noted by

    non-CCS personnel at the jail. The implementation of this policy by CCS fostered a corporate

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 19 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    20/25

    -20-

    culture that facilitated defendants deliberate indifference to the palpable and serious medical

    needs presented by Farah in January 2008, as set forth above.

    74. The gross lapses in professional judgment and performance demonstrated by

    defendants Ketema and Smith set forth above arose from defendant CCSs deliberate indifference

    to the foreseeable consequences, in the form of injury to inmate patients, of failing properly to

    train and supervise its nurses.

    75. As a result and as an exemplification of the deliberate indifference set forth above,

    Farah, manifestly ill as he visibly was, was permitted to waste away and die, while being seen

    twice daily by CCS nurses. Severe dehydration is painful and debilitating, and Farah suffered

    greatly before he finally lapsed into unconsciousness. This result could and would have been

    avoided had defendants acted consistently with their constitutional, contractual and professional

    duties.

    Timeliness

    76. This action is timely, having previously been brought in Alexandria Circuit Court on

    January 6, 2010 and nonsuited on March 30, 2010.

    Causes of Action

    Count I: Wrongful Death: All Defendants

    77. By reason of their actions and inactions set forth above, defendants Ketema

    and Smith are liable for the wrongful death of Farah Salem Farah. Plaintiff, the court-appointed

    administrator of his estate, is entitled to an award of damages underCode of Va. 8.01-52 against

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 20 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    21/25

    -21-

    them payable to Farahs beneficiaries designated by Code of Va. 8.01-53(A)(ii), Farah having left

    no spouse or child. These beneficiaries are Farahs parents, Fatoum Assowe and Saleh Farah, and

    his siblings Ali Farah, Ayan Farah, Marian Farah, Obah Farah Walker and Saada Farah. Each has

    suffered sorrow and mental anguish and loss of society, companionship, comfort, guidance and

    kindly offices from Farah, among other losses cognizable under law. Under the theories of

    respondeat superior, agency and non-delegable duty, defendant Correct Care Solutions, L.L.C. is

    liable for these damages, and any others proximately caused by the negligence, gross negligence

    or deliberate indifference to Farah displayed by any other CCS employee or agent who had

    contact with him in his last days of life .

    78. Wherefore, plaintiff Obah Farah Walker, administrator of the estate of the late Farah

    Farah, seeks an order of this court awarding actual damages and punitive damages against all

    defendants, jointly and severally, in amounts appropriate to the proof at trial, to the benefit of

    Farahs statutory beneficiaries, his parents and siblings, plus her costs and such other relief as is

    just.

    Count II: Violation of Eighth Amendment: Defendant Ketema

    79. By her actions and inactions set forth above, defendant Ketema, while

    acting under color of state and local law in the discharge of the governments obligation to

    provide necessary health care to incarcerated persons, was deliberately indifferent to the dire,

    palpable and undeniably serious medical needs of Farah, and his attendant pain and suffering,

    thereby violating Farahs rights under the Eighth Amendment of the United States Constitution, to

    his severe injury during his lifetime.

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 21 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    22/25

    -22-

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 22 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    23/25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    24/25

    -24-

    Count IV: Violations of Eighth Amendment: Defendant CCS

    (a) Denial of Medical Care

    83. By disclaiming responsibility for Farah as a CSB patient, not a CCS patient, and acting

    accordingly as set forth above, through its various employees and agents whose actions it has

    defended and ratified, defendant CCS denied Farah the medical care that he needed to contend

    with his serious medical condition clearly apparent by the morning of January 21, 2008, when

    defendant Ketema saw him as set forth above. This policy of non-responsibility for CSB patients

    caused Farah his life within 48 hours. CCSs policy was in stark derogation of its obligation

    constitutional as well as contractual and professional to provide necessary medical care to all

    jail inmates facing serious medical problems, as Farah did. CCS thereby exhibited deliberate

    indifference to the medical needs of CSB clients, including specifically Farah, whose needs were

    serious and apparent, in violation of the Eighth Amendment of the United States Constitution.

    (b) Failure to Train and Supervise

    84. By reason of the failures to train and supervise its nursing staff set forth above, where

    the need for such training was obvious, where its absence was calculated to lead to injury and

    constitutional deprivation to inmate patients, and where such resulting injury and deprivation in

    fact occurred to Farah, all as set forth above, defendant CCS violated Farahs rights under the

    Eighth Amendment of the United States Constitution.

    85. Wherefore, plaintiff Obah Walker, as administrator of the Estate of Farah Saleh

    Farah, seeks an order of this court awarding the estate damages for Farahs pain and suffering in

    the Alexandria Adult Detention Center prior to his death against defendant CCS in an amount

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 24 of 25

  • 8/7/2019 Farah Saleh Farah Amended Complaint

    25/25

    -25-

    appropriate to the proof at trial, punitive damages appropriate to the proof at trial, as well

    as her costs, including reasonable attorneys fees, and such other relief as is just, including

    declaratory relief.

    Ms. Walker requests trial by jury.

    Respectfully submitted,

    OBAH FARAH WALKER, Administrator

    of the Estate of the late Farah Saleh Farah,

    By counsel

    Dated: April 7, 2011

    Counsel for plaintiff:

    //s// Victor M. Glasberg

    Victor M. Glasberg, #16184

    Victor M. Glasberg & Associates

    121 S. Columbus Street

    Alexandria, VA 22314

    (703) 684-1100 / Fax: 703-684-1104

    [email protected]\Pleadings\AmComplaint#2

    //s// Steven E. Robertson

    Steven E. Robertson, #78984

    Covington & Burling, LLP

    1201 Pennsylvania Avenue, N.W.

    Washington, DC 20004

    (202) 662-5993 / Fax: 202-778-5993

    [email protected]

    Case 1:10-cv-01012-GBL -IDD Document 197-1 Filed 04/07/11 Page 25 of 25