suria business solutionsunified communications & collaboration and customer experience suria...

Connecting Enterprise

SURIA BUSINESS SOLUTIONS

OUR COMPANY

SURIA BUSINESS SOLUTIONS SDN BHD

Unit 706, Block A,

Pusat Dagangan Phileo Damansara 2

Jalan 16/11, Seksyen 16, 46350

Petaling Jaya, Selangor, MALAYSIA

Head Office:

Regional Support Centers:

Pulau Pinang

Kota Kinabalu

Formed in February 2000

100% bumiputera status

Buy over from Ericsson Malaysia Enterprise Business Division

Current paid-up capital RM3.9mil

Annual revenue of RM25mil

A company of Rimbun Group

40 employees

A Malaysian Telephony & ICT company

OUR HISTORY & MILESTONES

2000E-Suria Group acquired Ericsson Enterprise

Malaysia business division

Open Suria Business Solutions Sdn Bhd

Become Ericsson Authorised Partner

2003Open PT Suria Solusi Indonesia

Become Ericsson Authorised Partner,

Indonesia

2008Become Aastra Advanced

Partner, Malaysia

2005Promoted to Ericsson Advanced

Partner, Malaysia

2009Become Microsoft Certified Partner

SBSC become Ericsson-LG Malaysia Distributor

2014Become Mitel Authorised

Partner

Awards

OUR AWARDS

OUR CUSTOMERS

ORGANIZATION STRUCTURE

Board Of Directors

Departments

Service Operations Sales Operations HR, Admin & Finance

IP Telephony Support

Application Support

Project Management

Customer Experience

Account Managers

Contract

Pre-Sales

Finance

Admin

Human Resource

Logistics

OUR TEAM

AZMAN Service Operations

MOHD NAZRI Sales Operations| Public Sector

HASNIZAH MARDIAH Finance,HRA,Logistics

MUHD FADLI | Project

MUHD PUTRA | IP Telephony

SIVAM | Application

KELLY WONG | Private Sector

SANTHA | Contract ZAIRUL | Logistics

SITI AZALINA |HR & Admin

OUR BUSINESS

Enterprise

TelephonyUnified

Communications

& Collaboration

Temperature

Screening &

Surveillance

SPECIALIZING IN BUSINESS COMMUNICATION & OPERATIONS

36.5

COMPANY TIMELINE

2000

Digital PBXEricsson digital PBX,

mobility solutions

2005

ConvergenceVoice-Data-Mobile,

Video conferencing,

Microsoft LCS

2008

IP TelephonyAastra IP-PBX,

VoIP, SIP,

Microsoft OCS

2010

Unified

CommunicationMicrosoft Lync

2013CollaborationMitel UCC,

Skype for Business

Ericsson-LG

2019Internet of Things

Enterprise IP Telephony

Unified Communications & Collaboration

Enterprise Mobility

Enterprise Cloud & IOT

Business Operations

Customer Experience (CX)

Temperature Screening & Thermal Scanners

Security Surveillance

Smart/Safe Building

Smart/Safe Campus

Smart Library Management Solution

OUR SOLUTIONSSuria Business Solutions

Business Phone Systems

Mitel Mivoice MX-ONE

Ericsson-LG iPECS UCM

Ericsson-LG iPECS UCP

Ericsson-LG iPECS eMG800

Ericsson-LG iPECS eMG100

Ericsson-LG iPECS eMG80

Suria Business Solutions

Phones & Devices

Mitel Digital phones

Mitel IP phones

Mitel SIP phones

Mitel Dect phones

Ericsson-LG IP phones

Ericsson-LG Dect phones

Analog Line phones

Suria Business Solutions

Temperature Screening &

Security Surveillance

Suria Business Solutions

Hikvision thermal cameras

Hikvision security surveillance cameras

Hikvision network cameras

Hikvision PTZ cameras

Hikvision access control panels

Hikvision face recognition terminals

Unified Communications &

Collaboration and Customer

Experience

Suria Business Solutions

Mitel MiCollab collaboration software

Mitel MiTeam collaboration software

Mitel InAttend attendant solution

Mitel MiContact Center Enterprise solution

Ericsson-LG iPECS UCS UC application

Ericsson-LG iPECS UCE UC application

Toll-free services

ViSight Chatbot

ViSight Toll-free Analytics

ViSight Intelligence Portal

ASC Omni-channel Recording and Analytics software

OUR PARTNERS

We record & analyse

communicationsPowering Connections See Far, Go Further

1956

3 IN 1

2008 2014

Leader in Gartner MQ for UC

for 5th Consecutive Year

Power your business with iPECS unified

communications solutionsChoose from a broad range of unified communications

products from Ericsson-LG Enterprise that enable your

business to communicate and collaborate with ease.

CUSTOMER EXPERIENCE COMPLIANCE PUBLIC SAFETY

S e c u r i t y & C o m p l i a n c e

Temperature

Screening

Security

Surveillance

Hikvision is a world leading IoT solution provider

with video as its core competency.

See Far, Go Further

SERVICE IS OUR SUCCESS

Award winning solutions by world renowned brands and technology leadersAsk for Proof of Concept (POC) from our Sales rep.

Design

Future proof investment and cost saving solutions for S-M-L enterpriseYou Own, We ManageWe Own, We Manage

Plan

Project by certified installers and project managers User Acceptance Test (UAT) is our standard SOP

Implement

Best pre-after-sales customer experience with comprehensive and personalised support plansCheck our Managed Service and Business Continuity plans

Manage

SURIACX

PABX installation & maintenance

Managed Service

Network switches

Cabling works

Cloud services

First-Last Mile Infra & Network

Support and Services

Suria Business Solutions

Helpdesk|Mobile|Online

SURIA MANAGED PLANS

COMPREHENSIVE MAINTENANCE

REMEDIAL MAINTENANCE

Included

Discounted

HELPDESK

REMOTE & ONSITE TECH SUPPORT

SWAP-REPLACE PARTS REPLACEMENT

SOFTWARE ASSURANCE

OPERATIONS & MAINTENANCE TRAINING

pbx

telco

cloud access points

mobility devices

cctv

Office automation

& workstation

extension

terminals

Office worker

switches

Mobile worker

servers

Door access

First and Last Mile Infra

Support & Services

FOLLOW US

@suria.business.solutions

@suria.business.solutions

company/

suria-business-solutions

@suriacx

@suria.business.solutions

+603 7494 9624

www.e-suria.com.mysuriasales@e-suria.com.my

custservice@e-suria.com.my