A H S A N H A B I B204 Haledon Ave, Apt 2, Prospect Park, NJ 07508

Cell Phone: (862) 220-3273Email: ahsan2060@hotmail.com

OBJECTIVE:I would like to work in an environment where there is an opportunity of self development & improvement both as an individual and a member of team with top most dedication towards the organization, which will ultimately lead towards the fulfillment of the organizational goals.To gain employment that will allow me the opportunity to work better form other. Seeking a challenging career that utilizes my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth.

EDUCATION:Passaic County Community College 2012-Present(Management Information System)

John F. Kennedy Educational Complex GPA 3.45 (2010-2012) (Science, technology, Engineering & Math)

Bakolia High School (Bangladesh) GPA 3.19 (2008-2009)(Business Studies, Accounting)

LANGUAGES:

English , Bangla and Hindi (speak, read and write)

EXPERIENCE SUMMERY: Moneydart Global Service Inc. Paterson, New Jersey, 07505

Customer Service Officer (March 2013-May 2016, Business Closed)MoneyDart Global Services Inc. is a worldwide money transfer and foreign exchange company. It has 4 branches in New Jersey and more than 600 branches in 30 countries across the globe.Responsibility:

Effectively manage large amounts of incoming calls. Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communi-

cation Provide accurate, valid and complete information by using the right methods/

tools Meet personal/team sales targets and call handling quotas

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Hess Corporation Pequannock, NJ 07444 Customer service and Cashier

(September 2012- April 2013) Responsibility:

Handle cash transactions with customers Scan goods and collect payments Issue receipts, refunds, change or tickets Redeem stamps and coupons Make sales referrals, cross-sell products and introduce new

ones Resolve customer complaints, guide them and provide relevant

information Greet customers when entering or leaving establishments Maintain clean and tidy checkout areas Keep reports of transactions Bag, box or wrap packages Pleasantly deal with customers to ensure satisfaction

Conway Dept. Stores U.S 46, Totowa Cashier & Sales Associate New Jersey, 07512

(April 2011-December 2012) Responsibility:

• Handled the customer queries and cash controls.• Directed all the operations of sales floor and report for daily

sales.• Responsibilities for management and operations of the store.• Handled the merchandizing.• Provide best customer services.

Arab Bangladesh Overseas & Hajj Group Chittagong Office Management Bangladesh

(February 2010– October 15,2010) Responsibility:

Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time

Manage contract and price negotiations with office vendors, service providers

Manage office, ensure accurate and timely reporting Provide general support to visitors

Key Skills:

Always punctual Willing to learn

Responsible Well Organized

Microsoft Office Computer operating

Reference

Reference will provide on demand.