AHMAD MOHAMMED ELSAWY Email: elsawyy79@gmail.com

Mobile: 055-6964672

OBJECTIVE:

To be a part of the company that enhances one’s potential as a person. Be a

good contributor and asset in the organization and the society as well.

To gain a position leading to career development, personal advancement and

successfully work in a dynamic team base.

WORKING EXPERIENCE:

July, 1999-2012

TOUR GUIDE / OPERATION MANAGER

Egypt Isis Travel

Contribute to the identification of opportunities for continuous improvement

of departmental systems processes and practices

Assist in the development of goals, objectives, policies, procedures, and

work standards for the division.

Prepare reports for the consumption details and process payments

Report any abnormal consumption to the management immediately for

corrective action

making arrangements for catering, accommodation, transport and

excursions

inspecting hotel safety and cleanliness

offering sightseeing advice

organizing and leading excursions

problem solving

translating and interpreting

Preparing reports.

I worked as Representative of my company inside the hall in the airport. I

meet the clients inside the hall and finish all procedure like entrance visa

and help them find their luggage and take them to the bus and go to the

hotel and give them all information about the trip and the best places to

visit in Egypt. After that I handle their booking in the Hotel for the client,

during the visit I ask them if there’s any problem or what they need to make

the trip fantastic.

August 2012-Nov 2015

SALES MANAGER

Egyptian Dutch Auto Trading

Handling customer inquiries & analyze complicated complaints.

Trains newly-hired staff and brief them on their responsibilities.

Ensure delivery of high level of customer service & satisfaction.

Determines annual unit and gross-profit plans by implementing marketing

strategies; analyzing trends and results.

Establishes sales objectives by forecasting and developing annual sales

quotas for regions and territories; projecting expected sales volume and

profit for existing and new products.

Implements national sales programs by developing field sales action plans.

Completes national sales operational requirements by scheduling and

assigning employees; following up on work results.

Maintains national sales staff by recruiting, selecting, orienting, and training

employees.

Maintains national sales staff job results by counseling and disciplining

employees; planning, monitoring, and appraising job results.

Maintains professional and technical knowledge by attending educational

workshops; reviewing professional publications; establishing personal

networks; participating in professional societies.

Contributes to team effort by accomplishing related results as needed.

I worked as sales manager, I sell BMW and Mercedes’ car, all models.

PERSONAL INFORMATION:

Status: Married

Nationality: Egyptian

Date of Birth: September 8, 1979

EDUCATIONAL QUALIFICATION:

Date Graduated: August 2000

College: Bachelor of Tourism and Hotels

Completed training on TRAVEL AGENT’S REPRESENTATIVE SKILLS

DEVELOPMENT, January 2010.

SUMMARY OF SKILLS AND QUALIFICATIONS:

Knowledge in MS Word, Excel, Outlook, Internet.

Works with accuracy and has an eye for details.

Ability to use automated information systems.

Comfortable in dealing with people / excellent public relations.

Open to ideas and can learn new things quickly.

Well versed in oral and written English and Arabic.

Has strong leadership and supervisory skills, very flexible and can easily

adapt to a multi-cultural working place.

Hard working, patient and has initiative at work.

Have a good understanding of local Dubai market and locations.